JP7130811B2 - Dispatch support system - Google Patents

Description

TECHNICAL FIELD The present invention relates to a dispatch support system that manages the operation status of vehicles.

Conventionally, systems for dynamic management of vehicles (for example, trucks) are known. In such a system, the positions of vehicles are visualized on a map so that the administrator can grasp the positions of the vehicles. In such a system, both the administrator and the driver of the vehicle share the operation plan of the vehicle, and it is possible for both to grasp the input contents and updated information in real time.

As such a system, when it detects that the vehicle has started running while the vehicle is stopped and after the luggage compartment door has been opened and closed, it determines the end of cargo handling work, and manages the current location of the vehicle and the capacity of the luggage compartment. A configuration for outputting to a person is disclosed (see Patent Document 1).

JP-A-10-109584

However, with the configuration of Patent Document 1, it is not possible to grasp the state of the luggage compartment such as the packing style, so it is not possible to determine whether stacking is possible or not, making it difficult to determine vehicle allocation.

In addition, since the driver needs to input the loading rate and take an image of the luggage compartment, the burden on the driver is increased, and there is a risk of input errors or forgetting to input. In addition, taking pictures is prohibited in some warehouses, making it difficult to accurately grasp the state of the luggage compartment.

According to the present invention, it is easy to appropriately grasp the situation of the luggage compartment (for example, photos, loading ratio, packing style, loading amount), and based on the packing style, it is determined whether or not the received cargo collection request can be loaded. The purpose is to provide a vehicle dispatch support system that

The present invention provides the following solutions.

The present invention includes timing acquisition means for acquiring timing of cargo handling,
photographing means for photographing the luggage compartment based on the acquired timing;
a first learning means for learning a packing style and a delivery location from past delivery records based on photographed luggage room information ;
a first prediction means for predicting the packing style at the delivery location based on the learning result;
a collection request receiving means for receiving a collection request;
Loading possibility determination means for determining whether the received cargo collection request can be loaded based on the predicted packing style at the delivery location;
To provide a vehicle dispatch support system characterized by comprising:

According to the present invention, the cargo handling timing is acquired, the luggage compartment is photographed based on the acquired timing, and the packing style and delivery location are learned from past delivery records based on the photographed luggage compartment information. , it is possible to provide a vehicle allocation support system capable of predicting the packing style at the delivery location based on the learning result and determining whether or not the received collection request can be loaded.

FIG. 1 is a diagram showing an outline of a dispatch support system 1. As shown in FIG. FIG. 2 is an overall configuration diagram of the dispatch support system 1. As shown in FIG. FIG. 3 is a diagram showing a flowchart of shooting information output processing executed by the controller 100 and the shooting device 200. As shown in FIG. FIG. 4 is a diagram showing a flowchart of photographing information analysis processing executed by the computer 10. As shown in FIG. FIG. 5 is a diagram showing a flowchart of luggage compartment state information output processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. FIG. 6 is a diagram showing a flowchart of vehicle allocation reservation processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. FIG. 7 is a diagram showing a flowchart of prediction processing executed by the computer 10. As shown in FIG. FIG. 8 is a diagram showing a flow chart of predicted cargo room state output processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. FIG. 9 is a diagram showing a flow chart of the loading permission/inhibition determination process executed by the computer 10. As shown in FIG. FIG. 10 is a diagram schematically showing an example of the vehicle position output by the manager terminal 400 and the linked luggage compartment state information. FIG. 11 is a diagram schematically showing an example of the vehicle position output by the manager terminal 400 and the linked luggage compartment state information.

BEST MODE FOR CARRYING OUT THE INVENTION The best mode for carrying out the present invention will be described below with reference to the drawings. Note that this is merely an example, and the technical scope of the present invention is not limited to this.

[Overview of Vehicle Allocation Support System 1]
An outline of a preferred embodiment of the present invention will be described with reference to FIG. FIG. 1 is a diagram for explaining an outline of a vehicle dispatch support system 1 that is a preferred embodiment of the present invention. The vehicle allocation support system 1 is a computer system which is composed of a computer 10, a controller 100, an imaging device 200, a driver terminal 300, and an administrator terminal 400, and which manages the operation status of vehicles.

The dispatch support system 1 may include a customer terminal possessed by a customer who desires collection or delivery, switches and sensors for detecting the opening and closing of luggage compartment doors, and other terminals and devices. In this case, the dispatch support system 1 performs each process described later by any one or a plurality of combinations of the computer 10, the controller 100, the photographing device 200, the driver terminal 300, the administrator terminal 400, and the terminals and devices included. will be executed.

The computer 10 is connected to the driver terminal 300, the administrator terminal 400, and the customer terminal via a public line network or the like so as to be capable of data communication, and transmits and receives necessary data and information. The computer 10 may be realized by, for example, one computer, or may be realized by a plurality of computers like a cloud computer. The computer 10 executes various processes such as acquisition of data and information, processing such as analysis and determination, and output of processing results.

The controller 100 is provided in the vehicle and is connected to the photographing device 200, the driver terminal 300, switches and sensors so as to be capable of data communication via wired communication or wireless communication, and executes transmission and reception of necessary data and information. do. The controller 100 also detects operation of a door open/close switch provided on the door of the luggage compartment, detects sensors such as an optical sensor provided in the luggage compartment, instructs the imaging device to start and end imaging, and instructs the imaging device to Acquisition and output of photographing information (for example, the identifier of the photographing device or vehicle, the image such as the moving image or still image photographed by the photographing device 200 in the luggage compartment, the photographing date and time) photographed by the photographing device 200, the GPS (Global Positioning System), etc. Executes various processes such as acquisition of position information related to the current position of the .

One or a plurality of imaging devices 200 are provided in the vehicle, and are connected to the controller 100 via wired communication, wireless communication, or the like so as to be capable of data communication, and transmit and receive necessary data and information. The photographing device 200 is a photographing device such as a camera that photographs images such as moving images and still images. The photographing device 200 executes various processes such as photographing an image and outputting photographing information.

The driver terminal 300 is a terminal device owned by a driver who drives a vehicle, and is, for example, a mobile terminal such as a smart phone or a tablet terminal, or a wearable terminal such as a head-mounted display such as smart glasses or a smart watch. The driver terminal 300 is connected to the controller 100 and the computer 10 for data communication via wired communication, wireless communication, public network, or the like, and transmits and receives necessary data and information. The driver terminal 300 executes various processes such as acquisition and output of shooting information, acquisition of position information relating to its own current position from GPS or the like, output of position information, and acquisition and output of processing results of various processes executed by the computer 10. do.

The administrator terminal 400 is a terminal device possessed by an administrator who manages drivers and operation plans. It is a personal computer such as a model or a laptop model. The administrator terminal 400 is connected to the computer 10 via a public line network or the like so as to be capable of data communication, and transmits and receives necessary data and information. The administrator terminal 400 executes various processes such as outputting operation information recorded by itself, accepting vehicle allocation reservations, outputting information related to the received vehicle allocation reservations, and acquiring and outputting results of various processes executed by the computer 10. .

The controller 100 acquires the timing of cargo handling. The timing of cargo handling is, for example, the arrival and departure of a cargo handling site, and the start and end of cargo handling due to the opening and closing of the cargo room door. The controller 100 acquires cargo handling timing based on the position information of the current position of the driver terminal 300 acquired from the driver terminal 300 . Further, the controller 100 acquires the timing of cargo handling based on the door open signal and door close signal acquired from the switch provided on the door and the detection result acquired from the optical sensor.

As a result, the dispatch support system 1 can determine the start of cargo handling when the vehicle arrives at the warehouse and the door opens. At this time, opening and closing of the door is a necessary condition, and arrival at the warehouse is a condition for determining the start of cargo handling more accurately.

The photographing device 200 photographs the luggage compartment based on this timing. The controller 100 outputs a photographing start instruction to the photographing device 200 based on the acquired timing, that is, the timing of starting cargo handling (the timing of detecting the door open signal). The photographing device 200 receives this photographing start instruction, and starts photographing an image of the luggage compartment according to this photographing start instruction. The imaging device 200 continuously captures images at predetermined intervals. The imaging device 200 outputs the captured image, the identifier of itself or the vehicle in which it is located, and the date and time of the imaging to the controller 100 as imaging information.

The controller 100 outputs a photographing end instruction to the photographing device 200 based on the acquired timing, that is, the timing of the end of cargo handling (the timing of detecting the door closing signal). The photographing device 200 receives this photographing end instruction and finishes photographing the image of the luggage compartment according to this photographing end instruction.

The controller 100 receives photographic information, selects photographic information to be output to the computer 10 , and outputs the selected photographic information to the computer 10 via the driver terminal 300 . This photographing information is selected, for example, when the photographing date and time is close to the timing of the end of cargo handling, that is, the timing when a closing signal is detected from the door of the luggage compartment, and the luggage loaded in the luggage compartment is clearly captured. is done on the basis of

The selection of photographing information and the output to the computer 10 may be executed by the driver terminal 300 . In this case, the driver terminal 3000 acquires shooting information from the start of shooting to the end of shooting via the controller 100, selects the acquired shooting information, and outputs the selected shooting information.

Also, the image in the photographing information can be a moving image, but is preferably a still image for reasons such as data amount reduction and cut-out timing control. However, this is not the case as long as the image can be three-dimensionalized.

The computer 10 acquires the photographing information output from the driver terminal 300 and analyzes the photographing information. The computer 10 analyzes the image in the photographing information, and extracts its feature points (eg, shape, contour, hue) and feature amounts (eg, pixel value average, variance, histogram, and other statistical numerical values). . The computer 10 analyzes the loading state indicating the packing style, loading amount, and loading rate in the luggage compartment based on the extracted feature points and feature amounts. For example, the computer 10 analyzes the loading condition based on the appearance, quantity, arrangement, condition, etc. of the cargo in the luggage compartment.

Note that the computer 10 may be configured to model the packing style (for example, two-dimensional modeling or three-dimensional modeling) based on the analysis result of the loading state. Further, the computer 10 may be configured to analyze the size of the loadable space (empty floor area) in the luggage compartment based on the analysis result of the loading state. The size of this space is, for example, in units of pallets.

The computer 10 acquires operation information of the vehicle being driven. The operation information includes, for example, delivery information (e.g., cargo handling (loading and unloading) locations, departure and arrival times, amount of cargo) that is information about delivery, vehicle information that is information about vehicles (e.g., operation time, operation position, Operation route, identifier (for example, vehicle ID, driver ID) The computer 10 acquires operation information in advance from the administrator terminal 400, records it in itself, and acquires the recorded operation information. The terminal 400 outputs the operation information that has been input to the computer 10. The computer 10 acquires the operation information by receiving the operation information and records it in itself. It is also possible to acquire, as operation information, the position information of the current position of the vehicle acquired by the controller 100 or the driver terminal 300. The controller 100 acquires the position information of its own current position from GPS or the like, and uses this position information. The information is output to the computer 10 via the driver terminal 300. The driver terminal 300 acquires position information of its own current position from GPS or the like, and outputs this position information to the computer 10. The computer 10 By receiving the information, the computer 10 acquires the position information of the current position of the vehicle as operation information. It is also possible to input and update operation information of other vehicles.

Based on the acquired operation information, the computer 10 associates and outputs the analyzed loading state for each vehicle position. The computer 10 indicates a position on the map corresponding to the vehicle position of the vehicle as a vehicle mark, and associates the loading state with this vehicle mark (vehicle position). When there are a plurality of vehicles, the computer 10 indicates each position on the map corresponding to the vehicle position of each vehicle as a vehicle mark, and associates each loading state with each vehicle mark. Examples of the method of linking include color-coding of vehicle marks, description of images and texts, and description of tables, graphs, and the like. The computer 10 causes the manager terminal 400 to output the map created in this way (that is, the map in which the vehicle position of each vehicle and the loading state of the vehicle are linked). The computer 10 outputs this map to the administrator terminal 400. FIG. The administrator terminal 400 receives this map, displays it on its own display unit, and emits sound from its audio unit, thereby outputting the loading state associated with each vehicle position. As a result, the dispatch support system 1 outputs the analyzed loading state in association with each vehicle position based on the acquired operation information.

The computer 10 can also be configured to output this map to the driver terminal 300 .

Further, the loading state may be further linked to either or both of the modeled packing style and the size of the loadable space. In this case, the dispatch support system 1 outputs either or both of the modeled packing style and the size of the loadable space in addition to the loading state.

Further, the computer 10 can be configured to receive a vehicle allocation reservation from the administrator, and based on this vehicle allocation reservation, output the vehicle for which the vehicle allocation reservation has been received in association with the vehicle mark.

The computer 10 can also be configured to learn the packing style and delivery location from past delivery records, and predict the packing style of the delivery location based on the learning results. At this time, the computer 10 can also be configured to output the packing style of the predicted delivery location in association with the vehicle mark. Further, the computer 10 can be configured to receive a collection request and determine whether or not the collection request can be loaded based on the predicted packing style at the delivery location.

Next, an outline of processing executed by the dispatch support system 1 will be described.

First, the controller 100 acquires cargo handling timing (step S01). The controller 100 acquires the start and end timings of cargo handling by acquiring the door open signal and the door close signal.

The photographing device 200 photographs the luggage compartment based on this timing (step S02). The imaging device 200 takes an image of the luggage compartment according to the imaging start instruction and the imaging end instruction from the controller 100 . The photographing device 200 starts photographing images in accordance with a photographing start instruction at the timing of starting cargo handling, and finishes photographing images in accordance with a photographing end instruction at the timing of the end of cargo handling. The photographing apparatus 200 outputs the photographing information described above to the controller 100 from the start of photographing to the end of photographing. The controller 100 receives and acquires this shooting information.

The computer 10 acquires this photographing information, analyzes the photographing information, and analyzes the loading state (step S03). The computer 10 acquires shooting information output by the controller 100 via the driver terminal 300 . The computer 10 analyzes the image in the photographing information and analyzes the loading state.

The computer 10 acquires operation information of the vehicle being driven (step S04). The computer 10 acquires operation information recorded by itself.

Based on the acquired operation information, the computer 10 associates and outputs the analyzed loading state for each vehicle position (step S05). The computer 10 indicates a vehicle mark as a vehicle position on the map, and associates the loading state with this vehicle mark. The computer 10 causes the administrator terminal 400 to output this map. The computer 10 outputs this map to the administrator terminal 400. FIG. The administrator terminal 400 receives this map, displays it on its own display unit, and emits sound from its audio unit, thereby outputting the loading state associated with each vehicle position.

The outline of the processing executed by the dispatch support system 1 has been described above.

[System Configuration of Vehicle Allocation Support System 1]
Based on FIG. 2, the system configuration of the dispatch assistance system 1, which is a preferred embodiment of the present invention, will be described. FIG. 2 is a diagram showing the system configuration of the vehicle dispatch support system 1, which is a preferred embodiment of the present invention. In FIG. 2, the vehicle allocation support system 1 is a computer system which is composed of a computer 10, a controller 100, an imaging device 200, a driver terminal 300, and an administrator terminal 400, and which manages the operation status of vehicles.

The computer 10 is connected to the driver terminal 300, the administrator terminal 400, the customer terminal and the like via a public line network or the like so as to be capable of data communication, and executes transmission and reception of necessary data and information. The computer 10 may be realized by one computer, or may be realized by a plurality of computers like a cloud computer.

The computer 10 includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc. as a control unit, and a communication unit to communicate with other terminals, devices, etc. A device for enabling communication, for example, a Wi-Fi (Wireless-Fidelity) compatible device conforming to IEEE802.11 is provided. The computer 10 also includes a data storage unit such as a hard disk, a semiconductor memory, a recording medium, or a memory card as a recording unit. The computer 10 also includes, as a processing unit, various devices for executing various processes.

In the computer 10, the control unit reads a predetermined program, and cooperates with the communication unit to realize a photographing information acquisition module 20, a cargo room state information output module 21, a collection request information reception module 22, and a collection notification module 23. do. Also, in the computer 10, the recording module 30 is realized in cooperation with the recording section by the control section reading a predetermined program. Further, in the computer 10, the control unit reads a predetermined program, and cooperates with the processing unit to obtain a photographing information analysis module 40, a modeling module 41, a space analysis module 42, an operation information acquisition module 43, and a linking module 44. , a learning module 45 , a prediction module 46 , and a loading availability determination module 47 .

The controller 100 is connected to the photographing device 200, the driver terminal 300, switches, sensors, etc. so as to be capable of data communication via a public line network, wired connection, wireless connection, etc., and transmits and receives necessary data and information. Run.

The controller 100, like the computer 10, includes a control section, a communication section, and a processing section.

In the controller 100, the controller 100 reads a predetermined program to realize a timing acquisition module 120, an imaging start instruction module 121, an imaging end instruction module 122, and an imaging information output module 123 in cooperation with the communication section. Further, in the controller 100, the control section reads a predetermined program, and cooperates with the processing section to implement the shooting information selection module 140. FIG.

The imaging device 200 is connected to the controller 100 via a wired connection, a wireless connection, or the like so as to be capable of data communication, and transmits and receives necessary data and information.

Like the controller 100, the imaging device 200 includes a control section, a communication section, and a processing section.

In the photographing apparatus 200, the control unit reads a predetermined program to realize the photographing information output module 220 in cooperation with the communication unit. Also, in the photographing apparatus 200, the control unit loads a predetermined program, thereby realizing the photographing module 240 in cooperation with the processing unit.

The driver terminal 300 is connected to the controller 100 and the computer 10 via a public line network, wired connection, wireless connection, or the like so as to be capable of data communication, and transmits and receives necessary data and information.

The driver terminal 300, like the computer 10, includes a control section, a communication section, and a processing section.

In the driver terminal 300, the control section reads a predetermined program, and cooperates with the communication section to implement the luggage compartment state information acquisition module 320. FIG. Also, in the driver terminal 300, the control section reads a predetermined program, and cooperates with the processing section to realize the luggage compartment state information output module 340. FIG.

The administrator terminal 400 is connected to the computer 10 via a public line network or the like so as to be capable of data communication, and transmits and receives necessary data and information.

As with the computer 10, the administrator terminal 400 includes a control section, a communication section, and a processing section.

In the administrator terminal 400, the control unit reads a predetermined program, and cooperates with the communication unit to implement a luggage compartment state information acquisition module 420 and a vehicle allocation reservation information output module 421. FIG. Also, in the administrator terminal 400, the control unit reads a predetermined program, and cooperates with the processing unit to realize a luggage compartment state information output module 440 and a vehicle allocation reservation information reception module 441. FIG.

[Shooting information output processing]
Based on FIG. 3, the photographing information output processing executed by the dispatch support system 1 will be described. FIG. 3 is a diagram showing a flowchart of shooting information output processing executed by the controller 100 and the shooting device 200. As shown in FIG. The processing executed by the modules of each device described above will be described together with this processing.

The timing acquisition module 120 acquires the timing of starting cargo handling (step S10). In step S10, the timing acquisition module 120 acquires this timing by detecting a door open signal from a switch provided on the door of the luggage compartment. The timing acquisition module 120 determines the start of cargo handling, triggered by the detection of this open signal.

Note that the timing acquisition module 120 can also be configured to further acquire the timing of starting cargo handling based on the position information of the vehicle. In this case, the condition is that the location information of the vehicle is located within the predetermined range of the location information of the delivery. This case will be explained.

The computer 10 acquires vehicle position information indicating the current position of the vehicle, which the controller 100 and the driver terminal 300 acquire from GPS or the like. The controller 100 outputs the vehicle position information acquired by itself to the computer 10 via the driver terminal 300 . The driver terminal 300 outputs the vehicle position information acquired by itself to the computer 10 . The computer 10 acquires the vehicle position information by receiving the vehicle position information. At this time, the computer 10 acquires this vehicle position information every predetermined time (for example, every 5 seconds).

The computer 10 compares the master information of the delivery location recorded in advance by itself (position information registered as the delivery location) with the vehicle position information acquired this time. The computer 10 determines whether or not the vehicle position information is located within the predetermined range of the position information in the master information. If the computer 10 is located, it determines whether the vehicle has stayed in this area for a predetermined period of time or more (for example, 5 minutes or more). When the computer 10 determines that the vehicle has stopped, the computer 10 determines that the vehicle has arrived at the delivery place of the operation information recorded in advance by itself, and determines the time at this time as the arrival time at the delivery place. The computer 10 updates the position of this vehicle in the operation information recorded by itself to this depot.

The timing acquisition module 120 acquires the determination result via the driver terminal 300 to determine the start of cargo handling.

As a result, the dispatch support system 1 can determine the start of cargo handling when the vehicle arrives at the warehouse and the door opens. At this time, opening and closing of the door is a necessary condition, and arrival at the warehouse is a condition for determining the start of cargo handling more accurately.

The imaging start instruction module 121 outputs an imaging start instruction to the imaging device 200 to instruct the imaging apparatus 200 to start imaging an image of the luggage compartment (step S11). In step S11, the imaging start instruction module 121 instructs the imaging device 200 to start imaging an image.

The photographing module 240 starts photographing the luggage compartment according to this photographing start instruction (step S12). In step S12, the photographing module 240 continuously photographs the luggage compartment at predetermined time intervals.

The photographed information output module 220 outputs the photographed luggage compartment image, vehicle identifier, and photographed date and time to the controller 100 as photographed information (step S13). In step S13, the controller 100 acquires the shooting information by receiving this shooting information.

Note that the imaging information output module 220 can also be configured to output this imaging information to the driver terminal 300 via the controller 100 . In this case, the shooting information output module 220 outputs shooting information to the controller 100 , and the controller 100 outputs this output shooting information to the driver terminal 300 . The driver terminal 300 acquires the shooting information by receiving this shooting information.

The timing acquisition module 120 determines whether or not the timing for ending cargo handling has been acquired (step S14). In step S14, the timing acquisition module 120 acquires this timing by detecting a door closing signal from a switch provided on the door of the luggage compartment. The timing acquisition module 120 will determine the end of cargo handling with the detection of this closing signal as a trigger.

It should be noted that the timing acquisition module 120 can also be configured to further acquire the timing of the end of cargo handling based on the position information of the vehicle. In this case, the condition is that the location information of the vehicle leaves the area within the predetermined range of the location information of the delivery. This case will be explained.

The computer 10 acquires the vehicle position information described above from the controller 100 and the driver terminal 300 .

The computer 10 compares the master information of the delivery place recorded in advance by itself with the vehicle position information acquired this time. The computer 10 determines whether or not the vehicle position information is located within the predetermined range of the position information in the master information. If the computer 10 is not positioned, the computer 10 determines that the departure has departed from the delivery place of the operation information recorded in advance by itself, and determines the time at this time as the departure time from the delivery place. The computer 10 updates the position of this vehicle in the operation information recorded by itself on the operation route from this depot.

The timing acquisition module 120 acquires the determination result via the driver terminal 300 to determine the end of cargo handling.

As a result, the vehicle dispatch support system 1 can determine the end of cargo handling when the door is closed and the vehicle departs from the warehouse. At this time, the opening and closing of the door is a necessary condition, and the departure from the warehouse is a condition for more accurately determining the end of cargo handling.

In step S14, when the timing acquisition module 120 determines that it has not acquired (step S14 NO), the controller 100 repeats this process until it acquires. During this time, the controller 100 continues to acquire shooting information.

On the other hand, in step S14, when the timing acquisition module 120 determines that it has been acquired (step S14 YES), the imaging end instruction module 122 instructs the imaging device 200 to end imaging of the luggage compartment image. Output (step S15). In step S15, the imaging end instruction module 122 instructs the imaging device 200 to end image imaging. The photographing device 200 ends the image photographing according to this instruction.

The photographing module 240 finishes photographing the luggage compartment according to this photographing end instruction (step S16).

The imaging information selection module 140 selects imaging information to be output to the computer 10 (step S17). In step S17, the photographing information selection module 140 selects photographing information based on the image, the photographing date and time, and the end timing of cargo handling. The photographing information selection module 140 selects photographing information based on the photographing date and time close to the timing of the end of cargo handling and the image clearly showing the cargo loaded in the luggage compartment.

In addition, in the process of step S13 mentioned above, when the imaging device 200 outputs imaging|photography information to the driver terminal 300, the driver terminal 300 will perform the process of step S17.

The imaging information output module 123 outputs the selected imaging information to the computer 10 (step S18). In step S<b>18 , the photographing information output module 123 outputs the photographing information to the computer 10 via the driver terminal 300 .

Although the image in the above-described shooting information can be a moving image, it is preferable to use a still image for reasons such as data amount reduction and cut-out timing control. However, this is not the case as long as the image can be three-dimensionalized.

The above is the shooting information output processing.

[Photographing information analysis processing]
Based on FIG. 4, the imaging information analysis processing executed by the dispatch support system 1 will be described. FIG. 4 is a diagram showing a flowchart of photographing information analysis processing executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing. Note that this process is not limited to being executed by the computer 10, and may be executed by any one or more of the computer 10, the controller 100, the photographing device 200, the driver terminal 300, and the administrator terminal 400. good.

The shooting information acquisition module 20 acquires the shooting information output by the controller 100 (step S20). In step S20, the imaging information acquisition module 20 acquires the imaging information by receiving the imaging information output by the process of step S18 described above.

The shooting information analysis module 40 analyzes the acquired shooting information (step S21). In step S21, the imaging information analysis module 40 performs image analysis on the image in the imaging information. The photographing information analysis module 40 extracts feature points and feature amounts of this image as a result of image analysis. The photographing information analysis module 40 analyzes the loading state indicating the packing appearance, loading amount, and loading rate of the cargo in the luggage compartment based on the extracted feature points and feature amounts. The imaging information analysis module 40 analyzes the loading state based on the appearance, quantity, arrangement, state, etc. of the luggage in the luggage compartment in the image.

The modeling module 41 models the packing style based on the analysis result of the loading state (step S22). In step S22, the modeling module 41 creates a two-dimensional model or a three-dimensional model of the packing style based on the analyzed packing style.

The space analysis module 42 analyzes the size of the loadable space in the luggage compartment based on the analysis result of the loading state (step S23). In step S23, the loadable space is, for example, the empty floor space in the luggage compartment, and the size is, for example, in units of pallets. The space analysis module 42 analyzes the size of this loadable space based on one or more combinations of the analyzed packing style, load capacity, and load rate.

The above is the photographing information analysis processing.

[Luggage room state information output processing]
Based on FIG. 5, the luggage compartment state information output processing executed by the vehicle allocation support system 1 will be described. FIG. 5 is a diagram showing a flowchart of luggage compartment state information output processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. The processing executed by the modules of each device described above will be described together with this processing. Note that each process executed by the administrator terminal 400 may be executed by the driver terminal 300 .

The operation information acquisition module 43 acquires operation information of the vehicle in operation (step S30). In step S30, the operation information is the delivery information and the vehicle information as described above. The operation information acquisition module 43 acquires the operation information acquired from the driver terminal 300 or the administrator terminal 400 previously recorded by the recording module 30 .

The computer 10 acquires vehicle position information indicating the current position of the vehicle, which the controller 100 and the driver terminal 300 acquire from GPS or the like. The recording module 30 records this vehicle position information as operation information. In addition, the computer 10 acquires operation information input by the administrator terminal 400 . The recording module 30 records this operation information. The recording module 30 adds or updates the operation information acquired this time to the operation information recorded so far.

The operation information acquisition module 43 acquires the operation information recorded in this way.

Note that the computer 10 may be configured to acquire operation information recorded by the administrator terminal 400 .

Based on the acquired operation information, the linking module 44 uses the analyzed loading state, the image in the acquired photographed information, the modeled packing style, and the size of the loadable space as luggage room state information for each vehicle position. Link (step S31). The linking module 44 identifies the vehicle position of the vehicle based on the acquired vehicle position information. The tying module 44 ties the luggage compartment state information to this vehicle position. As described above, the linking method includes, for example, color coding of vehicle marks, description of images and texts, and description of tables, graphs, and the like.

Specifically, the linking module 44 superimposes a vehicle mark on a location corresponding to the vehicle position on the map. As a result, the linking module 44 will indicate the location of the vehicle on the map. The linking module 44 associates the vehicle mark with luggage compartment state information. As a result, the linking module 44 links the luggage compartment state information.

In addition, the linking module 44 adds luggage compartment state information to a location corresponding to the vehicle position in the operation information table. As a result, the tying module 44 ties the luggage compartment state information to the vehicle position.

Note that the linking module 44 may be configured to link any one or a plurality of combinations of the loading state, the image, the modeled packing style, and the loadable space as the luggage compartment state information.

The cargo room state information output module 21 outputs the vehicle position and the linked cargo room state information (step S32). In step S<b>32 , the cargo room state information output module 21 outputs the vehicle position and cargo room state information to the manager terminal 400 . The cargo room state information acquisition module 420 acquires the vehicle position and cargo room state information by receiving the vehicle position and cargo room state information.

The luggage compartment status information output module 440 outputs the acquired vehicle position and luggage compartment status information (step S33). In step S33, the luggage compartment status information output module 440 outputs the acquired vehicle position and luggage compartment status information by displaying it on its own display unit and emitting sound from its audio unit.

As a result, the computer 10 causes the manager terminal 400 to output the vehicle position and luggage compartment state information.

Note that the luggage compartment status information output module 21 may be configured to output the vehicle position and the linked luggage compartment status information to the driver terminal 300 . The cargo room state information output module 21 outputs the vehicle position and cargo room state information to the driver terminal 300 . The cargo room state information acquisition module 320 acquires the vehicle position and cargo room state information by receiving the vehicle position and cargo room state information. The luggage compartment status information output module 340 outputs the acquired vehicle position and luggage compartment status information by displaying it on its own display unit and emitting sound from its audio unit.

As a result, the computer 10 causes the driver terminal 300 to output the cargo room state information.

Based on FIG. 10, the vehicle position output by the administrator terminal 400 and the linked luggage compartment state information will be described. FIG. 10 is a diagram schematically showing an example of the vehicle position output by the manager terminal 400 and the linked luggage compartment state information. In FIG. 10 , the cargo room state information output module 440 is in a state of outputting vehicle position and cargo room state information as the movement management screen 500 . The luggage compartment state information output module 440 displays a vehicle mark 510 and a map 520 as the movement management screen 500 based on the vehicle position information. Each vehicle mark 510 is color-coded according to the content indicated by the luggage compartment state information 530 . Here, the vehicle mark 510 is color-coded according to the loading ratio, but other than this, for example, coloring is performed according to any one or a combination of loading state, image, modeled packing style, or loadable space. It may be The vehicle mark 510 is superimposed and displayed on the map 520 corresponding to the position information of the vehicle. The luggage compartment status information output module 440 is displayed as a search result display column 540 on the movement management screen 500 by the administrator inputting the selection of each vehicle mark 510, the driver ID, the vehicle ID, the operation route, etc. Display part or all of the operation information and luggage compartment status information.

Based on FIG. 11, the vehicle position and the linked luggage compartment state information output by the administrator terminal 400 will be described. FIG. 11 is a diagram schematically showing an example of the vehicle position output by the manager terminal 400 and the linked luggage compartment state information. In FIG. 11 , the cargo room state information output module 440 is in a state of outputting vehicle position and cargo room state information as the management screen 600 . The luggage compartment state information output module 440 displays a table describing various items as the management screen 600 . The luggage compartment state information output module 440 writes to that effect in the item corresponding to the vehicle position information (“departure”, “-”, and “arrival” in the loading/unloading classification), and outputs an image 610 for each vehicle position. , loading rate, packing style, etc. are linked and output. This image 610 can be enlarged and displayed by receiving a selection input from the administrator. Here, the vehicle mark 510 is color-coded according to the loading ratio, but other items are added according to, for example, one or a combination of modeled packing style and loadable space. may

The above is the luggage compartment state information output process.

[Vehicle allocation reservation process]
The vehicle allocation reservation process executed by the vehicle allocation support system 1 will be described with reference to FIG. FIG. 6 is a diagram showing a flowchart of vehicle allocation reservation processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. The processing executed by the modules of each device described above will be described together with this processing.

The vehicle allocation reservation information reception module 441 receives input of vehicle allocation reservation information, which is information relating to a vehicle allocation reservation, from the administrator (step S40). In step S40, the vehicle allocation reservation information includes, for example, the customer's identifier, delivery location, cargo handling date and time, and vehicle type. The vehicle allocation reservation information reception module 441 receives this vehicle allocation reservation information by direct input or selective input.

The vehicle allocation reservation information output module 421 outputs the received vehicle allocation reservation information to the computer 10 (step S41). In step S<b>41 , the vehicle allocation reservation information output module 421 outputs the vehicle allocation reservation information to the computer 10 . By receiving this vehicle allocation reservation information, the computer 10 acquires the vehicle allocation reservation information and accepts the vehicle allocation reservation information.

Based on the operation information acquired in the process of step S30 described above and the vehicle allocation reservation information received, the linking module 44 attaches a reservation mark to the vehicle position of the vehicle for which this vehicle allocation reservation has been made, The room status information is further linked with the vehicle allocation reservation information (step S42). In step S42, the linking module 44 identifies the vehicle for which the vehicle allocation reservation has been made based on the received vehicle allocation reservation, and identifies the position information of this vehicle based on the operation information. The linking module 44 links the loading state, the image, the modeled packing style, the size of the loadable space, and the vehicle allocation reservation information to this vehicle position as luggage compartment state information. The linking method is the same as the process of step S31 described above.

The luggage compartment status information output module 21 outputs the vehicle position of the reserved vehicle and the linked luggage compartment status information (step S43). In step S<b>43 , the luggage compartment status information output module 21 outputs the vehicle position and luggage compartment status information of this reserved vehicle to the administrator terminal 400 . By receiving the vehicle position and luggage room status information of the reserved vehicle, the luggage room status information acquisition module 420 acquires the vehicle position and luggage room status information of the reserved vehicle.

The luggage compartment status information output module 440 outputs the acquired vehicle position and luggage compartment status information of the reserved vehicle (step S44). In step S44, the luggage compartment status information output module 440 outputs the acquired vehicle position of the reserved vehicle and luggage compartment status information by displaying it on its own display unit and emitting sound from its audio unit.

As a result, the computer 10 causes the administrator terminal 400 to output the vehicle position and luggage compartment state information of the reserved vehicle.

Note that the luggage compartment status information output module 21 may be configured to output the vehicle position of the reserved vehicle and the linked luggage compartment status information to the driver terminal 300 . The luggage compartment status information output module 21 outputs the vehicle position and luggage compartment status information of the reserved vehicle to the driver terminal 300 . By receiving the vehicle position and luggage room status information of the reserved vehicle, the luggage room status information acquisition module 320 acquires the vehicle position and luggage room status information of the reserved vehicle. The luggage compartment status information output module 340 outputs the acquired vehicle position and luggage compartment status information of the reserved vehicle by displaying it on its own display unit and emitting sound from its audio unit.

The above is the dispatch reservation processing.

[Prediction processing]
Prediction processing executed by the dispatch support system 1 will be described with reference to FIG. FIG. 7 is a diagram showing a flowchart of prediction processing executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing.

The learning module 45 learns the packing style and delivery location from past delivery records (step S50). In step S50, the past delivery record includes, for example, the identifier of the delivery location (customer), the loading state at the delivery location (customer), the image, the modeled packing style, and the size of the loadable space. The learning module 45 learns the packing style (loading state, image, modeled packing style, size of loadable space) at the delivery location based on past delivery records.

Note that the learning module 45 may be configured to use delivery records obtained as a result of subsequent deliveries for further learning.

The recording module 30 records the learning result (step S51).

The prediction module 46 predicts the packing style at the delivery location based on the learning result (step S52). In step S52, the prediction module 46 predicts the packing style at the delivery location based on the learning result, and predicts the cargo room state after collection at the delivery location.

The above is the prediction processing.

[Predicted luggage compartment state output processing]
Based on FIG. 8, the predicted luggage compartment state output processing executed by the vehicle allocation support system 1 will be described. FIG. 8 is a diagram showing a flow chart of predicted cargo room state output processing executed by the computer 10 and the administrator terminal 400. As shown in FIG. The processing executed by the modules of each device described above will be described together with this processing.

Based on the operation information acquired in the process of step S30 described above and the predicted cargo room state information indicating the cargo room state predicted in the process of step S52 described above, the linking module 44 identifies the vehicle for which the prediction has been made. A prediction mark is attached to the vehicle position, and the predicted luggage room state information is further linked to the luggage room state information described above (step S60). In step S60, the linking module 44 identifies the predicted vehicle based on the predicted luggage compartment state information, and identifies the position information of this vehicle based on the operation information. The linking module 44 links the loading state, the image, the modeled packing style, the size of the loadable space, and the predicted cargo room state information as cargo room state information with this vehicle position. The linking method is the same as the process of step S31 described above.

The cargo room state information output module 21 outputs the predicted vehicle position of the vehicle and the linked cargo room state information (step S61). In step S<b>61 , the cargo room state information output module 21 outputs the vehicle position and cargo room state information of the predicted vehicle to the manager terminal 400 . The cargo room state information acquisition module 420 acquires the vehicle position and cargo room state information of the reserved vehicle by receiving the vehicle position and cargo room state information of the predicted vehicle.

The cargo room state information output module 440 outputs the acquired vehicle position and cargo room state information of the predicted vehicle (step S62). In step S62, the cargo space state information output module 440 outputs the vehicle position and the cargo space state information of the vehicle for which the prediction has been made by displaying it on its own display unit and emitting sound from the audio unit. Become.

As a result, the computer 10 causes the manager terminal 400 to output the predicted vehicle position and luggage compartment state information.

Note that the luggage compartment state information output module 21 may be configured to output to the driver terminal 300 the predicted vehicle position of the vehicle and the linked luggage room state information. The cargo room state information output module 21 outputs the vehicle position and cargo room state information of the predicted vehicle to the driver terminal 300 . The cargo space state information acquisition module 320 acquires the vehicle position and cargo space state information of the predicted vehicle by receiving the vehicle position and cargo space state information of the predicted vehicle. . The luggage compartment state information output module 340 outputs the acquired vehicle position of the predicted vehicle and luggage compartment state information by displaying it on its own display unit and emitting sound from its audio unit.

The above is the predicted cargo room state output processing.

[Loading possibility judgment processing]
Based on FIG. 9, the loading possibility determination processing executed by the dispatch support system 1 will be described. FIG. 9 is a diagram showing a flow chart of the loading permission/inhibition determination process executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing.

The collection request information receiving module 22 receives the collection request information from the customer terminal (step S70). In step S70, the customer terminal receives input of collection request information (for example, customer identifier, collection details, collection location, collection date and time, vehicle type) which is information necessary for collection of the cargo. The customer terminal outputs the received collection request information to the computer 10 . The collection request information reception module 22 accepts the collection request information by receiving the collection request information.

The loading permission determination module 47 determines whether the collection request in the received collection request information can be loaded based on the packing appearance at the delivery location predicted in the process of step S52 (step S71). In step S71, the loading availability determination module 47 compares the pickup location and pickup content in the pickup request information with the cargo room state at the predicted delivery location, and the predicted cargo room state satisfies the collection content in the collection request information. It is determined whether or not. That is, the loadability determination module 47 determines whether or not the number of packages in the collection request can be loaded in the predicted luggage compartment state.

When the loading availability determination module 47 determines that the loading is not possible (step S71 NO), the computer 10 terminates this process. At this time, the computer 10 may be configured to output to the customer terminal a notice indicating that the pickup is not possible. In addition, if there is a vehicle that can be loaded this time among the other vehicles that can be loaded in the predicted cargo room state output process described above, the computer 10 may be configured to output this to the customer terminal.

On the other hand, if it is determined in step S71 that the cargo can be loaded (step S71 YES), the collection notification module 23 accepts the collection request and causes the customer terminal to output a collection notification indicating that the collection will be performed (step S72). In step S72, the pickup notification module 23 outputs this pickup notification to the customer terminal. The customer terminal receives the pickup notification and outputs the pickup notification by displaying it on its own display unit and emitting sound from its audio unit. As a result, the computer 10 causes the customer terminal to output the pickup notification.

In addition, the computer 10 may output a notification to the administrator terminal 400 to the effect that it has accepted a collection request that can be loaded, and also receive a vehicle allocation reservation from the administrator terminal 400, thereby executing the vehicle allocation reservation process described above. It is possible.

The above is the loading possibility determination processing.

The means and functions described above are realized by a computer (including a CPU, an information processing device, and various terminals) reading and executing a predetermined program. The program is provided, for example, from a computer via a network (SaaS: software as a service). Also, the program is provided in a form recorded on a computer-readable recording medium such as a flexible disk, CD (CD-ROM, etc.), DVD (DVD-ROM, DVD-RAM, etc.). In this case, the computer reads the program from the recording medium, transfers it to an internal recording device or an external recording device, records it, and executes it. Alternatively, the program may be recorded in advance in a recording device (recording medium) such as a magnetic disk, optical disk, magneto-optical disk, etc., and provided from the recording device to the computer via a communication line.

Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments described above. Moreover, the effects described in the embodiments of the present invention are merely enumerations of the most suitable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

1 dispatch support system, 10 computer, 100 controller, 200 photographing device, 300 driver terminal, 400 administrator terminal

Claims (6)

a timing acquiring means for acquiring timing of cargo handling;
photographing means for photographing the luggage compartment based on the acquired timing;
a first learning means for learning a packing style and a delivery location from past delivery records based on photographed luggage room information ;
a first prediction means for predicting the packing style at the delivery location based on the learning result;
a collection request receiving means for receiving a collection request;
Loadability determination means for determining whether or not the received cargo collection request can be loaded based on the predicted packing style at the delivery location;
A vehicle dispatch support system comprising: luggage compartment state analysis means for analyzing the imaged information of the luggage compartment and analyzing the packing appearance and load amount in the luggage compartment;
Operation information acquisition means for acquiring operation information of the vehicle being driven;
luggage compartment state output means for linking and outputting the analyzed luggage appearance and load amount in the luggage compartment for each vehicle position of the vehicle based on the acquired operation information;
further comprising
The timing acquisition means acquires the timing of starting cargo handling when the position information of the vehicle acquired by the operation information acquisition means is located in an area within a predetermined range of the location information of the warehouse.
2. The dispatch support system according to claim 1, characterized by: The timing acquisition means further acquires the timing for starting cargo handling by detecting a signal for opening the door of the luggage compartment,
By detecting the close signal from the door of the cargo room, the timing of the end of cargo handling is obtained.
3. The dispatch support system according to claim 2, characterized by: a modeling means for modeling the packing style based on the analysis result of the packing style in the luggage compartment;
further comprising
The luggage compartment state output means also outputs the modeled luggage appearance.
3. The dispatch support system according to claim 2 , characterized by: a step of obtaining the timing of loading and unloading;
a step of photographing the luggage compartment based on the obtained timing;
a step of learning a packing style and a delivery location from past delivery records based on photographed luggage room information ;
a step of predicting the packing style at the delivery location based on the learning result;
accepting a pickup request;
a step of judging whether or not the received collection request can be loaded based on the predicted packing form at the delivery location;
A vehicle allocation support method comprising: to the computer system,
obtaining the timing of loading and unloading;
a step of photographing the luggage compartment based on the acquired timing;
A step of learning the packing style and delivery location from past delivery records based on the photographed information of the luggage compartment ;
predicting the packing style at the delivery location based on the learning result;
accepting a pickup request;
a step of judging whether or not the received collection request can be loaded based on the predicted packing style at the delivery location;
A computer system readable program for executing

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