JP6994799B1 - Reception system, program and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To more easily accept an animal examination. SOLUTION: A reception system 1 for accepting an animal consultation according to the present disclosure relates to an owner information acquisition unit 102 that acquires information about the owner of the animal to be examined, and an animal associated with the information about the owner. It includes an animal selection screen 103 that acquires information from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal 20. [Selection diagram] Fig. 1

Description

This disclosure relates to reception systems, programs and methods.

The automation of hospital reception is progressing. For example, Patent Document 1 discloses a technique relating to a hospital reception system.

JP-A-2017-101389

In the case of a veterinary hospital, the receptionist at the hospital is the owner, so it is required to perform reception processing different from that at a normal hospital.

Therefore, the present disclosure has been made in view of the above problems, and an object thereof is to provide a reception system, a program, and a reception method capable of more easily receiving an animal examination.

According to the present disclosure, the reception system for accepting an animal consultation, the owner information acquisition unit that acquires information about the owner of the animal to be examined, and the information related to the animal associated with the information about the owner. Is provided from the owner / animal database, and the reception system is provided with an animal selection screen output unit that outputs a screen for selecting the animal to be examined to the reception terminal.

Further, according to the present disclosure, it is a program for making a computer function as a reception system for receiving an animal consultation, and the computer is used to acquire information about the owner of the animal to be examined. Functions as an acquisition unit and an animal selection screen output unit that acquires information related to animals associated with the information about the owner from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal. A program is provided to make it happen.

Further, according to the present disclosure, it is a reception method for accepting an animal consultation, and the processor acquires information on the owner of the animal to be examined and the animal associated with the information on the owner. A method is provided including obtaining information from an owner / animal database and outputting a screen for selecting the animal to be examined to a reception terminal.

According to the present disclosure, it is possible to more easily accept an animal examination.

It is a figure which shows the configuration example of the reception system 1 which concerns on one Embodiment of this disclosure. It is a figure which shows the hardware configuration example of the computer which realizes the server 10 which concerns on the same embodiment. It is a figure which shows the software configuration example of the server 10 which concerns on the same embodiment. It is a table which shows an example of the data set of the owner / animal DB 109 which concerns on the same embodiment. It is a figure which shows the software configuration example of the reception terminal 20 which concerns on the same embodiment. It is a flowchart which concerns on a series of control in the reception system 1 which concerns on the same embodiment. It is a figure which shows an example of the reception start screen displayed on the reception terminal 20 which concerns on the same embodiment. It is a figure which shows an example of the reading screen of the medical examination ticket displayed on the reception terminal 20 which concerns on the same embodiment. It is a figure which shows an example of the screen which concerns on the medical examination ticket of the mobile terminal 30 which concerns on the same embodiment. It is a figure which shows an example of the animal selection screen displayed on the reception terminal 20 which concerns on the same embodiment. It is a figure which shows an example of the consultation content selection screen displayed on the reception terminal 20 which concerns on the same embodiment. It is a figure which shows an example of the reception completion screen displayed on the reception terminal 20 which concerns on the same embodiment. It is a figure which shows an example of the reception list screen displayed on the hospital terminal 40 which concerns on the same embodiment.

Preferred embodiments of the present disclosure will be described in detail below with reference to the accompanying drawings. In the present specification and the drawings, components having substantially the same functional configuration are designated by the same reference numerals, so that duplicate description will be omitted.

FIG. 1 is a diagram showing a configuration example of a reception system 1 according to an embodiment of the present disclosure. As shown in the figure, the reception system 1 according to the present embodiment includes a reception server 10 (hereinafter referred to as a server 10) and a reception terminal 20. Further, the reception system 1 may further include a hospital terminal 40. The server 10, the reception terminal 20, and the hospital terminal 40 are communicably connected via the network NW. Further, although not shown in FIG. 1, the mobile terminal 30 owned by the owner P1 may be able to communicate with at least one of the servers or terminals constituting the reception system 1. It should be noted that this configuration is an example, and a certain configuration may have another configuration or may include another configuration.

In this embodiment, the network NW assumes the Internet. The network NW is constructed by, for example, a public telephone line network, a mobile phone line network, a wireless communication network, Ethernet (registered trademark), and the like.

The server 10 is, for example, a computer for accepting a medical examination of the animal C1 who is a medical examinee in a veterinary hospital. Such a server 10 may be managed directly by, for example, a veterinary hospital, or may be managed by an organization that manages a veterinary hospital or a servicer that provides a reception system 1 for at least one veterinary hospital.

Further, for example, the server 10 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.

The reception terminal 20 is, for example, a terminal installed at a reception desk or a front desk of a veterinary hospital. Such a terminal can be operated by the owner P1 of the animal C1. For example, the reception terminal 20 may be a smartphone, a tablet computer, a personal computer, or the like.

The mobile terminal 30 is a terminal owned by the owner P1. An application or the like capable of communicating with a veterinary hospital may be installed in the mobile terminal 30, or a browser for accessing a web service enabling the communication may be installed in the mobile terminal 30. For example, the mobile terminal 30 may be a mobile phone, a smartphone, a tablet computer, a personal computer, or the like.

The hospital terminal 40 is, for example, a terminal used by a doctor, a nurse, or a medical office worker working in a veterinary hospital to grasp the reception status. For example, the hospital terminal 40 can be a mobile phone, a smartphone, a tablet computer, a personal computer, or the like.

The outline of the reception system 1 according to the present embodiment will be described. The owner P1 receives the pet animal C1 for examination via the reception terminal 20. The reception terminal 20 receives a screen for advancing reception from the server 10. The owner P1 performs an operation on the screen to perform a medical examination procedure.

At the reception of medical examinations by veterinary hospitals, unlike ordinary hospitals, the medical examination target is animal C1. In this case, for example, medical record data of a veterinary hospital can also be created for each animal C1 to be examined. Then, it is conceivable that the procedure for visiting a veterinary clinic will be different for each animal C1. However, the relationship between the owner P1 and the animal C1 may not be unique, for example, the owner P1 has a plurality of animals C1 or the animal C1 is owned by a plurality of owners P1. Also, the owner P1 of animal C1 may be changed. In this case, it is conceivable that the owner P1 will have to process the reception for newly added animals and the animals that have been transferred, and that it will take a lot of time and effort to transfer and create a medical examination ticket.

Therefore, according to the reception system 1 according to the present embodiment, the information related to the animal C1 and the information related to the owner P1 are linked in advance in the database for managing the information of the animal C1. Then, at the reception desk of the veterinary hospital, the owner P1 inputs his / her own information into the reception terminal 20. Then, the reception terminal 20 acquires the information related to the animal C1 associated with the information about the owner P1 from the server 10, and causes the reception terminal 20 to display a screen for selecting the animal C1 to be examined. As a result, the owner P1 can select the animal C1 to be examined only by inputting his / her own information. Hereinafter, the details of the present embodiment will be described.

FIG. 2 is a diagram showing a hardware configuration example of a computer that realizes the server 10 according to the present embodiment. The computer includes at least a control unit 11, a memory 12, a storage 13, a communication unit 14, an input / output unit 15, and the like. These are electrically connected to each other through the bus 16.

The control unit 11 is an arithmetic unit that controls the operation of the entire server 10, controls the transmission and reception of data between each element, and performs information processing necessary for application execution and authentication processing. For example, the control unit 11 is a processor such as a CPU (Central Processing Unit), and executes each information processing by executing a program or the like stored in the storage 13 and expanded in the memory 12.

The memory 12 includes a main storage configured by a volatile storage device such as a DRAM (Dynamic Random Access Memory) and an auxiliary storage configured by a non-volatile storage device such as a flash memory or an HDD (Hard Disk Drive). .. The memory 12 is used as a work area or the like of the control unit 11, and also stores a BIOS (Basic Input / Output System) executed when the server 10 is started, various setting information, and the like.

The storage 13 stores various programs such as application programs. A database storing data used for each process may be built in the storage 13.

The communication unit 14 connects the server 10 to the network. The communication unit 14 is external, for example, by a method such as a wired LAN (Local Area Network), a wireless LAN, Wi-Fi (Wireless Fidelity, registered trademark), infrared communication, Bluetooth (registered trademark), short-range or non-contact communication, etc. Communicate directly with the device or via a network access point.

The input / output unit 15 is, for example, an information input device such as a keyboard, a mouse, and a touch panel, and an output device such as a display.

The bus 16 is commonly connected to each of the above elements and transmits, for example, an address signal, a data signal, and various control signals.

The hardware configuration of a terminal such as a computer or a smartphone that realizes the reception terminal 20, the mobile terminal 30, and the hospital terminal 40 according to the present embodiment is the same as the hardware configuration example of the server 10 shown in FIG. 2. Omit.

FIG. 3 is a diagram showing a software configuration example of the server 10 according to the present embodiment. The server 10 includes a medical examination reception unit 101, an owner information acquisition unit 102, an animal selection screen output unit 103, an animal selection information acquisition unit 104, a medical examination selection screen output unit 105, a medical examination information acquisition unit 106, a reception completion processing unit 107, and an inquiry output. The unit 108 and the owner / animal DB 109 are provided. The consultation reception unit 101, the owner information acquisition unit 102, the animal selection screen output unit 103, the animal selection information acquisition unit 104, the consultation selection screen output unit 105, the consultation information acquisition unit 106, the reception completion processing unit 107, and the inquiry output unit 108 This can be realized by the control unit 11 reading the program stored in the storage 13 into the memory 12 and executing the program. Also, the owner / animal DB 109 can be realized as part of the storage area provided by the memory 12 and the storage 13. The owner / animal DB 109 may be realized as a part of an external storage area provided by one or a plurality of servers other than the server 10.

The consultation reception unit 101 acquires information related to the start of reception of consultation, which is obtained by operating the reception start screen displayed on the reception terminal 20. For example, the information corresponding to the button selected by the operation on the screen including the buttons of "Start reception", "Person who has a medical examination ticket", and "Click here for the first time" displayed on the reception terminal 20 is received. Part 101 is acquired.

The consultation reception unit 101 outputs a screen to be displayed on the reception terminal 20 to the reception terminal 20 based on the information corresponding to the button. For example, when the button of "Person who has a medical examination ticket" is touched, the medical examination reception unit 101 outputs a screen for reading the medical examination ticket to the reception terminal 20. Further, when the "Click here for the first time" button is touched, the consultation reception unit 101 may output a screen for registering information on the animal and / or the owner to be examined.

The owner information acquisition unit 102 has a function of acquiring information about the owner of the animal to be examined (sometimes referred to simply as owner information). For example, the owner information acquisition unit 102 acquires information about the owner obtained by the operation of the owner from the reception terminal 20 via the reception terminal 20. The information about the owner is, for example, information related to the owner's name and the medical examination ticket number, and may be information managed by the ID or number in the owner / animal DB (database) 109. More specifically, the owner information acquisition unit 102 acquires information about the owner attached to the owner's medical examination ticket read by the reception terminal 20 (the medical examination ticket can be managed in association with the owner).

The animal selection screen output unit 103 acquires information related to the animal associated with the information about the owner (sometimes simply referred to as animal information) from the owner / animal DB 109, and displays a screen for selecting an animal to be examined. It has a function to output to 20. The information relating to the animal may include, for example, information such as the name of the animal and the type of the animal, and may also include information such as the attending physician of the animal and the family hospital. This information can be managed by ID or number in the owner / animal DB 109. The animal selection screen output unit 103 sorts and extracts information about the animal associated with the owner from the owner / animal DB 109. Then, the animal selection screen output unit 103 outputs a screen for selecting the animal to be examined from the extracted animals to the reception terminal.

The animal selection information acquisition unit 104 acquires information on animal selection based on the owner's operation on the screen for selecting an animal to be examined displayed on the reception terminal 20. For example, the reception terminal 20 displays a button or the like for selecting one or more animals owned by the owner. When the owner selects an animal to be examined, information regarding the selection is transmitted to the server 10. The animal selection information acquisition unit 104 acquires information regarding such selection. When there are a plurality of animals to be examined, the reception terminal 20 can select a plurality of animals, and the animal selection information acquisition unit 104 can acquire information related to the selection of the plurality of animals.

The consultation selection screen output unit 105 has a function of outputting to the reception terminal 20 a screen for selecting the consultation content of the animal selected by operating the reception terminal 20. For example, the consultation selection screen output unit 105 outputs a screen for determining the consultation content of the selected animal based on the information regarding the selection acquired by the animal selection information acquisition unit 104. On the screen for determining the contents of the medical examination, for example, buttons corresponding to each menu such as a medical examination and a prescription may be displayed. If more than one animal is selected, a screen may be displayed for each of the animals to determine the content of the consultation.

The consultation information acquisition unit 106 acquires information (consultation information) regarding selection of consultation contents based on the owner's operation on the screen for determining the consultation contents displayed on the reception terminal 20. By acquiring such information, the contents to be examined by (each of) animals are determined.

The reception completion processing unit 107 has a function of performing processing relating to the completion of the reception of the consultation when the consultation content of the animal is determined by the operation on the reception terminal 20. For example, when the consultation information acquisition unit 106 acquires the animal consultation content, the reception completion processing unit 107 performs processing related to the completion of the reception of the animal consultation, assuming that the consultation content is determined. Such a process may include, for example, a process of outputting a screen indicating that the reception has been completed to the reception terminal 20. Further, such a process may include a process of outputting information on the animal for which the reception of the consultation has been completed and the contents of the consultation to the hospital terminal 40.

The inquiry output unit 108 has a function of outputting information for answering an inquiry regarding the contents of an animal examination. The medical examination output unit 108 may transmit, for example, information including a screen for answering the medical examination to the owner's mobile terminal 30. The owner can answer the question on the received screen. In this case, the mobile terminal 30 may transmit the information related to the answer to the medical examination to the server 10 or the like. Further, the medical examination output unit 108 may perform a process of printing and outputting information for answering the medical examination on paper or the like.

The owner / animal DB 109 is a database that stores a data set consisting of a set of information about the owner and information about the animal. These two pieces of information are linked to each other. FIG. 4 is a table showing an example of the data set of the owner / animal DB 109 according to the present embodiment. As shown in FIG. 4, the information about the owner (for example, the owner's name and the medical examination ticket number) and the information about the animal (pet) (for example, the pet name and the animal species) are linked by the owner ID and the pet ID. It is managed as a group. In addition, when there are multiple owners (for example, "○○ Taro" with owner ID P001 and "○○ Saburo" with P035 jointly keep "Cabi" with pet ID C001 and "Jiro" with pet ID D001. Even if it is), each owner ID is associated with the same pet ID. Therefore, if the pets are sorted by the owner, the pets to be examined can be extracted even if there are a plurality of owners. In addition, when the owner is changed, it is possible to associate with the animal simply by changing the information about the owner.

FIG. 5 is a diagram showing a software configuration example of the reception terminal 20 according to the present embodiment. The reception terminal 20 includes an operation display unit 201 and a code reading unit 202. The operation display unit 201 and the code reading unit 202 can be realized by the processor of the receiving terminal 20 reading a program stored in the storage into a memory and executing the program.

The operation display unit 201 has a function of accepting an operation by the owner while displaying the screen like the touch panel of the reception terminal 20. The function as a display unit and the function as an operation unit may be realized separately. The screen output from the function unit related to the output of the server 10 described above is displayed by the operation display unit 201. Further, the information input by the operation on the operation display unit 201 may be transmitted to the server 10.

The code reading unit 202 has a function of reading the code described on the medical examination ticket owned by the owner. In this embodiment, the medical examination ticket is associated with the owner's information. Information about the owner can be obtained by reading the code attached to the medical examination ticket (for example, known codes such as a magnetic code, a bar code, and a QR code) by the code reading unit 202. Further, the medical examination ticket may be in the form of a paper leaf, an image recorded on the mobile terminal 30, or a screen displayed by the application. Further, the code reading unit 202 is only an example, and the mode is not particularly limited as long as the information about the owner can be acquired by the operation of the owner. For example, the reception terminal 20 may be provided with a function of acquiring information about the owner by inputting a medical examination ticket number or the like to the reception terminal 20.

FIG. 6 is a flowchart of a series of controls in the reception system 1 according to the embodiment. Hereinafter, an example of the flow of reception processing for a veterinary hospital consultation by the reception system 1 will be described.

First, the operation display unit 201 of the reception terminal 20 displays a screen for starting reception (reception start screen) (step S101). FIG. 7 is a diagram showing an example of a reception start screen displayed on the reception terminal 20 according to the present embodiment. As shown in FIG. 7, the re-examination button 2001 and the initial examination button 2002 are displayed on the screen D0 displayed by the operation display unit 201. If the animal does not have a medical examination ticket or the animal to be examined goes to the hospital for the first time, the owner touches the first medical examination button 2002 displayed as "First-time user". In this case, information about the owner and the animal is registered. In addition, if the owner already has a medical examination ticket, the processing of associating the medical examination ticket with the animal for the first medical examination may be performed. In the following, the flow of processing when the owner touches the re-examination button 2001 displayed as "Person who has a medical examination ticket" will be described.

When the return-visit button 2001 is touched, the reception start information is transmitted to the server 10 (step S103). When the consultation reception unit 101 of the server 10 acquires the reception start information, it outputs a screen for reading the consultation ticket to the reception terminal 20 (step S105). The operation display unit 201 of the reception terminal 20 displays a reading screen of the received medical examination ticket (step S107).

FIG. 8 is a diagram showing an example of a reading screen of a medical examination ticket displayed on the reception terminal 20 according to the present embodiment. As shown in FIG. 8, the screen D1 displayed by the operation display unit 201 includes a text 2011 relating to an instruction to read a medical examination ticket and the like, and a screen 2012 reflected by a camera for reading a code. The owner holds the QR code attached to the medical examination ticket displayed on the mobile terminal 30 over the camera (not shown) of the reception terminal 20 (step S109 in FIG. 6). As a result, the reception terminal 20 acquires information about the owner (for example, medical examination ticket information).

FIG. 9 is a diagram showing an example of a screen related to a medical examination ticket of the mobile terminal 30 according to the present embodiment. As shown in FIG. 9, the screen D2 displayed by the display unit of the mobile terminal 30 includes the owner name 2021, the medical examination ticket object 2022, the Web reservation button 2023, and the pre-questioning button 2024. The medical examination ticket object 2022 corresponds to a medical examination ticket. The medical examination ticket object 2022 includes a medical examination ticket number 2022a, a QR code 2022b, and information about one animal owned by the owner (for example, animal name, age, animal photograph, etc.) 2022c. In step S109, the reception terminal acquires the owner information by holding the QR code 2022b included in the screen D2 over the camera of the reception terminal 20. The Web reservation button 2023 is a button for making a reservation for a medical examination before visiting a veterinary hospital. In addition, the pre-questioning button 2024 is a button for starting the answer to the pre-questioning that is performed before the appointment for the consultation is confirmed and the consultation is accepted at the veterinary hospital.

Returning to FIG. 6, the reception terminal 20 transmits the acquired owner information to the server 10 (step S111). The owner information acquisition unit 102 of the server 10 acquires information about the owner (step S113). Then, the animal selection screen output unit 103 of the server 10 acquires information related to the animal associated with the owner from the owner / animal DB 109 (step S115), and causes the reception terminal 20 to select an animal to be examined (step S115). Animal selection screen) is output (step S117). The operation display unit 201 of the reception terminal 20 displays the animal selection screen (step S119).

FIG. 10 is a diagram showing an example of an animal selection screen displayed on the reception terminal 20 according to the present embodiment. As shown in FIG. 10, on the animal selection screen D3 displayed by the operation display unit 201, a button 2031 for selecting the domestic cat "Cabi-chan" and a button for selecting the domestic dog "Jiro-chan" are displayed. Includes 2032 and an OK button 2033 to confirm the selection. Here, it is assumed that both "Cabi-chan" and "Jiro-chan" are selected. The number of animals that can be selected is not particularly limited.

Next, when the selection is confirmed, the reception terminal 20 transmits the selected animal information (selected animal information) to the server 10, and the animal selection information acquisition unit 104 of the server 10 acquires the selection information (step S121). .. Next, the consultation selection screen output unit 105 outputs a screen (consultation content selection screen) for selecting the consultation content of the selected animal to the reception terminal 20 (step S123). The operation display unit 201 of the reception terminal 20 displays a consultation content selection screen (step S125).

FIG. 11 is a diagram showing an example of a consultation content selection screen displayed on the reception terminal 20 according to the present embodiment. As shown in FIG. 11, the consultation content selection screen D4 displayed by the operation display unit 201 includes a plurality of buttons 2041 for selecting the consultation content and an OK button 2042 for confirming the selection. Here, a screen for selecting the consultation content of the domestic cat "Cabi-chan" is displayed. For example, "examination / treatment", "medicine / food only", "vaccination / health examination", "hospitalization / surgery", and "others" are displayed as the contents of the examination. The selectable consultation contents may be changed as appropriate. Further, the selectable consultation contents may be set according to, for example, the animal species. A plurality of such buttons 2041 may be provided so as to be selectable. Further, when a plurality of animals to be examined are selected, the contents of the examination may be determined for each animal. For example, in the example shown in FIG. 11, the operation display unit 201 may appropriately adjust the display of the consultation content selection screen D4 so that the consultation content of Jiro-chan can be selected after selecting the consultation content of Cavi-chan.

Next, when the selection is confirmed, the reception terminal 20 transmits the selected consultation content (selection content information) to the server 10, and the consultation information acquisition unit 106 of the server 10 acquires the selection content information (step S127). Next, the reception completion processing unit 107 executes the reception completion processing (step S129). Here, first, the reception completion processing unit 107 outputs a screen (reception completion screen) indicating that the reception has been completed to the reception terminal 20 (step S131). The operation display unit 201 of the reception terminal 20 displays the reception completion screen (step S133).

FIG. 12 is a diagram showing an example of a reception completion screen displayed on the reception terminal 20 according to the present embodiment. As shown in FIG. 12, the reception completion screen D5 displayed by the operation display unit 201 includes a display regarding the name of the animal to be examined for which reception has been completed, a display regarding the order until the examination, and a display prompting the input of the interview. There is. By looking at such a screen, the owner can recognize that the reception has been completed and that the next step (for example, answering a medical examination, waiting in the waiting room) is proceeding.

In addition, the reception completion processing unit 107 outputs information (reception information) regarding the animals for which reception has been completed and the contents of the consultation to the hospital terminal 40 (step S133). The hospital terminal 40 acquires reception information and updates the reception list (step S135).

FIG. 13 is a diagram showing an example of a reception list screen displayed on the hospital terminal 40 according to the present embodiment. As shown in FIG. 13, the reception list screen D6 is displayed on the display 45, which is an example of the input / output unit of the hospital terminal 40. On the reception list screen D6, a list of animals for which reception has been completed is displayed. Such a list shows the reception time when the reception was completed, the status after the reception, the animal name, the animal species and the name of the doctor in charge of the animal. When the hospital terminal 40 acquires the reception information, the hospital terminal 40 updates the reception list. Then, the reception list screen D6 is updated, and information about the newly accepted animal is displayed.

Next, when the reception completion process is executed, the medical examination output unit 108 of the server 10 transmits information including a screen (questionnaire screen) for answering the medical examination to the owner's mobile terminal 30 (step S137). The mobile terminal 30 displays the inquiry screen (step S139),

The process according to at least one of the steps (for example, in steps S123 to S127, the process for selecting the consultation content of each of the plurality of animals) may be repeated as appropriate.

As described above, according to the reception system 1 according to the present embodiment, the information of the animal associated with the owner is acquired from the information of the owner. In such a system, when the owner inputs his / her own information to the reception terminal 20, a screen for selecting an animal to be examined from the animals owned by the owner is displayed. The owner can easily determine the animal to be examined by manipulating the screen.

Further, the relationship between the owner and the animal can be easily adjusted only by appropriately adjusting the association between the owner and the animal in the data set in the owner / animal DB 109. That is, the owner does not transfer or destroy the animal examination ticket, and the owner can easily accept the animal examination only by using his / her own examination ticket.

Further, according to the reception system 1 according to the present embodiment, the processing from the start of reception to the completion of reception can be performed without stagnation. As a result of the reception process by the reception terminal 20, the hospital side can easily grasp the information about the animals that have been received. In addition, the owner can be asked to answer the medical examination following the reception completion process, which improves usability for the owner.

Although the preferred embodiments of the present disclosure have been described in detail with reference to the accompanying drawings, the technical scope of the present disclosure is not limited to such examples. It is clear that anyone with ordinary knowledge in the art of the present disclosure may come up with various modifications or amendments within the scope of the technical ideas set forth in the claims. Is, of course, understood to belong to the technical scope of the present disclosure.

The device described in the present specification may be realized as a single device, or may be realized by a plurality of devices (for example, a cloud server) which are partially or wholly connected by a network. For example, the control unit 11 and the storage 13 of the reception server 10 may be realized by different servers connected to each other by a network.

The series of processes by the apparatus described herein may be implemented using software, hardware, or any combination of software and hardware. It is possible to create a computer program for realizing each function of the reception server 10 according to the present embodiment and implement it on a PC or the like. It is also possible to provide a computer-readable recording medium in which such a computer program is stored. The recording medium is, for example, a magnetic disk, an optical disk, a magneto-optical disk, a flash memory, or the like. Further, the above computer program may be distributed, for example, via a network without using a recording medium.

Further, the processes described with reference to the flowcharts in the present specification may not necessarily be executed in the order shown in the drawings. Some processing steps may be performed in parallel. Further, additional processing steps may be adopted, and some processing steps may be omitted.

In addition, the effects described herein are merely explanatory or exemplary and are not limited. That is, the technique according to the present disclosure may exert other effects apparent to those skilled in the art from the description of the present specification, in addition to or in place of the above effects.

The following configurations also belong to the technical scope of the present disclosure.
(Item 1)
It is a reception system for accepting animal consultations.
The owner information acquisition department, which acquires information about the owners of the animals to be examined,
An animal selection screen output unit that acquires information related to animals associated with the information related to the owner from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal.
The reception system is equipped with.
(Item 2)
The reception system described in item 1
A reception system obtained by acquiring information about the owner acquired by the owner information acquisition unit via the reception terminal.
(Item 3)
The reception system described in item 1 or 2,
When the owner of the animal is changed, the association is changed to the changed owner in the information related to the animal stored in the owner / animal database.
Reception system.
(Item 4)
The reception system according to any one of items 1 to 3.
The information relating to the animal includes information associated with information relating to a plurality of owners.
Reception system.
(Item 5)
The reception system according to any one of items 1 to 4.
Further provided with a consultation selection screen output unit that outputs a screen for selecting the consultation content of the animal selected by the operation on the reception terminal to the reception terminal.
Reception system.
(Item 6)
The reception system described in item 5,
Information about multiple animals is linked to the information about the owner.
When the plurality of animals are selected as the medical examination target on the screen for selecting the animal to be examined,
The consultation selection screen output unit outputs a screen for selecting the consultation content for each of the plurality of animals.
Reception system.
(Item 7)
The reception system according to item 5 or 6,
Further provided with a reception completion processing unit that performs processing related to the completion of the reception of the consultation when the consultation content of the animal is determined by the operation on the reception terminal.
Reception system.
(Item 8)
The reception system described in item 7.
The reception completion processing unit outputs information on the animal for which the reception of the consultation has been completed and the contents of the consultation to the hospital terminal.
Reception system.
(Item 9)
The reception system according to any one of items 1 to 8.
Further provided with an inquiry output unit for outputting information for answering an inquiry regarding the contents of the animal examination.
Reception system.
(Item 10)
It is a program to make the computer function as a reception system for accepting animal consultations.
The computer
The owner information acquisition department, which acquires information about the owners of the animals to be examined,
An animal selection screen output unit that acquires information related to animals associated with the information related to the owner from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal.
A program to function as.
(Item 11)
It is a reception method for accepting animal consultations,
The processor,
Obtaining information about the owner of the animal to be examined and
To acquire the information related to the animal associated with the information related to the owner from the owner / animal database and output the screen for selecting the animal to be examined to the reception terminal.
Including the method.

1 Reception system 10 Server 20 Reception terminal 30 Mobile terminal 40 Hospital terminal 102 Owner information acquisition unit 103 Animal selection screen output unit 104 Animal selection information acquisition unit 105 Examination selection screen output unit 106 Examination information acquisition unit 107 Reception completion processing unit 108 Questionnaire output Department 109 Owner / Animal DB

Claims (9)

It is a reception system for accepting animal consultations.
An owner information acquisition unit that reads information about the owner from data encoded from the information about the owner displayed on the mobile terminal of the owner of the animal to be examined.
An animal selection screen output unit that acquires information related to animals associated with the information related to the owner from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal.
A consultation selection screen output unit that outputs a screen for selecting the consultation content of the animal selected by operating the reception terminal to the reception terminal.
A medical examination output unit that transmits information for answering a medical examination regarding the selected animal to the mobile terminal, and a medical examination output unit.
The reception system is equipped with. The reception system according to claim 1.
A reception system obtained by acquiring information about the owner acquired by the owner information acquisition unit via the reception terminal. The reception system according to claim 1 or 2.
When the owner of the animal is changed, the association is changed to the changed owner in the information related to the animal stored in the owner / animal database.
Reception system. The reception system according to any one of claims 1 to 3.
The information relating to the animal includes information associated with information relating to a plurality of owners.
Reception system. The reception system according to any one of claims 1 to 4 .
Information about multiple animals is linked to the information about the owner.
When the plurality of animals are selected as the medical examination target on the screen for selecting the animal to be examined,
The consultation selection screen output unit outputs a screen for selecting the consultation content for each of the plurality of animals.
Reception system. The reception system according to any one of claims 1 to 5 .
Further provided with a reception completion processing unit that performs processing related to the completion of the reception of the consultation when the consultation content of the animal is determined by the operation on the reception terminal.
Reception system. The reception system according to claim 6 .
The reception completion processing unit outputs information on the animal for which the reception of the consultation has been completed and the contents of the consultation to the hospital terminal.
Reception system. It is a program to make the computer function as a reception system for accepting animal consultations.
The computer
An owner information acquisition unit that reads information about the owner from data encoded from the information about the owner displayed on the mobile terminal of the owner of the animal to be examined.
An animal selection screen output unit that acquires information related to animals associated with the information related to the owner from the owner / animal database and outputs a screen for selecting the animal to be examined to the reception terminal.
A consultation selection screen output unit that outputs a screen for selecting the consultation content of the animal selected by operating the reception terminal to the reception terminal.
A medical examination output unit that transmits information for answering a medical examination regarding the selected animal to the mobile terminal, and a medical examination output unit.
A program to function as. It is a reception method for accepting animal consultations,
The processor,
Reading the information about the owner from the coded data of the information about the owner displayed on the mobile terminal of the owner of the animal to be examined, and
To acquire the information related to the animal associated with the information related to the owner from the owner / animal database and output the screen for selecting the animal to be examined to the reception terminal.
To output to the reception terminal a screen for selecting the examination contents of the animal selected by the operation on the reception terminal.
For the selected animal, sending information to the mobile terminal for answering an inquiry about the selected medical examination content, and
Reception method including.

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