JP6927867B2 - Elevator system - Google Patents

Description

The present invention relates to an elevator system.

The elevator system is a vertical transportation infrastructure in a building, and especially in a large building, it is composed of a plurality of elevators and a system operated by an elevator group management that manages these as a group. The purpose of such an elevator system is to transport as many users as possible to the destination floor per predetermined time, and the waiting time of users tends to be long, especially when the usage is crowded such as when commuting or lunch. Therefore, it leads to an increase in user discomfort.

In order to solve this problem, for example, in Patent Document 1, for many users waiting for an elevator at a landing, users are detected for each destination floor, and the boarding car guidance device provided in the elevator hall is used for the landing. A device that guides the user to the elevator or the car by any guiding means has been proposed. As a guidance means, a speaker, lighting, a display, or the like is used to present a change in voice or illuminance, or an image, or to communicate with a mobile terminal held by the user for guidance.

Further, as another example, in Patent Document 2, for a user waiting for an elevator at a landing, the number of passengers already in the assigned elevator car is detected by a camera or the like installed in the car, and this is detected. It has been proposed to calculate the number of passengers who can ride in the car from the detected number of passengers and the maximum load capacity of the elevator car, and notify the result to the users waiting at the landing.

WO2016 / 194231 Japanese Unexamined Patent Publication No. 6-80332

However, in the technology disclosed in Patent Document 1, the boarding car guidance device installed at the landing on each floor transmits information to the user, but for example, the user waiting at the landing has a conversation. However, there was a problem that the guidance from the boarding car guidance device was not noticed. In addition, if the user is unfamiliar with the system of the boarding car guidance device, he / she may not understand the meaning of the display, which may cause confusion for the user. Since the elevator system cannot recognize them, there is a problem that the same service is provided to the same user many times.

Further, in the technology disclosed in Patent Document 2, in order to notify the responding car and the number of passengers that can be boarded by the landing alarm installed at the landing on each floor, the user currently at the landing is provided with the car. If there are users who are intended for boarding and do not stay in front of the entrance of the platform, it is difficult to guide the users who line up after that to the platform. In addition, the number of passengers to be notified is calculated from the maximum load capacity of the car and the number of passengers already in the car. It is not always possible to judge.

An object of the present invention is to provide an elevator system that solves the above-mentioned problems, improves the transportation capacity by improving the boarding efficiency of the elevator and smoothly boarding, and shortens the waiting time of the user.

In order to achieve the above object, the feature of the present invention is to integrate the elevator control device that controls the elevator, the robot control device that controls the mobile guide robot, the elevator control device, and the robot control device. An elevator system including an integrated management device for systematic management, wherein the elevator control device includes an elevator control unit that controls the raising and lowering of the elevator, a door opening / closing command unit that opens / closes the door of the elevator, and the elevator. The robot control device includes a passenger detection unit in the car that detects whether there is a space available in the car, and the robot control device controls the mobile guidance robot in response to a command from the integrated management device. The mobile guidance robot includes a transmission / reception unit that transmits / receives a signal between the mobile guidance robot and the mobile guidance robot, and the mobile guidance robot receives a command from the robot control unit and processes the received command. A guidance information output unit that outputs guidance information according to the elevator user based on the information of the information processing unit, and a movement control unit that moves the mobile guidance robot to the position of the elevator user. when the mobile guide robot to the car inside passenger detecting unit detects the boarding available space in the car of the elevator to move to the position of the elevator user, the boarding guided from the guide information output section When the elevator user does not move within a predetermined time after the boarding guidance, a command to close the door is transmitted to the door open / close command unit via the integrated management device.

According to the present invention, it is possible to provide an elevator system that improves the transportation capacity by improving the boarding efficiency of the elevator and smooth boarding, and shortens the waiting time of the user.

It is a control block diagram of the elevator system which concerns on 1st Embodiment of this invention. It is an overall block diagram of the elevator system which concerns on 1st Embodiment of this invention. It is a figure explaining the operation of the robot before application of the Example of this invention. It is a figure explaining the operation of the robot which concerns on 1st Embodiment of this invention. It is a flowchart of the elevator system which concerns on 1st Embodiment of this invention. It is a figure explaining the operation of the robot which concerns on 2nd Embodiment of this invention. It is a flowchart of the elevator system which concerns on 2nd Embodiment of this invention. It is a figure explaining the operation of the robot which concerns on 3rd Embodiment of this invention. It is a flowchart of the elevator system which concerns on 3rd Embodiment of this invention. It is a figure explaining the operation of the robot which concerns on 4th Embodiment of this invention. It is a flowchart of the elevator system which concerns on 4th Embodiment of this invention.

Hereinafter, examples according to the present invention will be described with reference to the drawings.

The first embodiment of the present invention will be described with reference to FIGS. 1 to 4. FIG. 1 is a control block diagram of an elevator system according to a first embodiment of the present invention.

In FIG. 1, this system includes an elevator control device 100 that controls an elevator, a robot control device 200 that controls a mobile guidance robot, a mobile guidance robot 210, an elevator control device 100, a robot control device 200, and movement. It is composed of an integrated management device 300 that integrally manages the type guidance robot 210.

The elevator control device 100 includes an elevator control unit 101, an elevator group management control unit 102, a door open / close command unit 103, and a passenger detection unit 104 in the car.

The elevator control unit 101 controls an elevator installed in an elevator hoistway or in a machine room, and controls the elevator ascending / descending. The elevator group management control unit 102 controls the elevators installed in a plurality of units so as to be operated in a well-balanced manner in consideration of the waiting time of the user. The door open / close command unit 103 gives a command to control the opening / closing of the elevator door, and when urging the user on the landing side to board the car, the elevator door continues to open and the elevator door opens. Keep it in a good condition. The passenger detection unit 104 in the car is installed in the car and detects whether there is still space in the car that can be boarded.

The robot control device 200 includes a robot control unit 201 and a transmission / reception unit 202. The mobile guidance robot 210 includes a transmission / reception unit 211, an information processing unit 212, a guidance information output unit 213, a user information input unit 214, and a movement control unit 215.

The robot control unit 201 controls the operation of the mobile guidance robot 210 in response to a command from the integrated management device 300. The transmission / reception unit 202 transmits / receives a signal to / from the mobile guidance robot 210.

The transmission / reception unit 211 of the mobile guidance robot 210 transmits / receives a signal to / from the robot control device 200. The information processing unit 212 processes commands from the robot control device 200 and information such as the user information input unit 214. The guidance information output unit 213 outputs guidance information according to the user based on the information of the information processing unit 212, and prompts the user to board the car. The user information input unit 214 detects the user at the landing and detects the attribute of the user. The movement control unit 215 performs movement control for moving (running) the mobile guidance robot 210 to the position of the elevator user.

The integrated management device 300 includes a user information database 301, an elevator command transmission / reception unit 302, and a robot command transmission / reception unit 303.

The user information database 301 stores the user information obtained by the user information input unit 214. The elevator command transmission / reception unit 302 transmits / receives commands linked to the control of the robot control unit 201 with the elevator side. The robot command transmission / reception unit 303 transmits / receives commands linked to the elevator control unit 101 with the robot side.

The elevator control device 100, the robot control device 200, and the integrated management device 300 transmit and receive data in both directions via the network unit 350.

FIG. 2 is an overall configuration diagram of an elevator system according to the first embodiment of the present invention. As described above, the elevator control device 100 includes an elevator control unit 101, an elevator group management control unit 102, a door open / close command unit 103, and a passenger detection unit 104 in the car. , Car A, Car D, and other elevators are controlled so that they are optimally assigned to passengers.

The door open / close command unit 103 gives a command to the door open / close control, and the door open / close button may be directly turned on by contact input, or an open / close signal may be output from the elevator control unit 101.

The passenger detection unit 104 in the car is a device installed in the car and detecting whether there is still space in the car for passengers to board. As the detection method, image recognition by a camera or the like may be used, or load data in the car by a load sensor or the like may be used.

The user information input unit 214 in the robot control device 200 detects the users at the landing, and detects the attributes of the users, the number of people, and the like. The user information input unit 214 may be image recognition by a camera, ID authentication, or the like. Further, the guidance information output unit 213 outputs guidance information according to the attributes of the user, and may be voice data by voice data or image data by a display or the like. The movement control unit 215 is a control unit that moves the robot, and may be wheels or the robot may walk directly.

Next, the operation of this embodiment will be described with reference to FIG. FIG. 3A is a diagram illustrating the operation of the robot before the application of the embodiment of the present invention. FIG. 3B is a diagram illustrating the operation of the robot according to the first embodiment of the present invention.

It shows the state of elevator users A402 lined up in a line at the elevator platform 401. In this example, 6 elevators (Units A to F) are group-managed and controlled, and the platform layout is such that 3 elevators are arranged opposite to each other. The maximum number of passengers in these elevator cars is six.

First, before the application of FIG. 3A, when Unit A arrives and four users board, Unit A is the farthest unit from the elevator user A402 waiting at the elevator platform 401, so the elevator user. It may be a blind spot from A402 and it may not be possible to confirm whether it is still possible to board. Therefore, the passenger detection unit 104 in the car described above detects the empty space A410 in the car, and the information of the free space A410 in the car is transmitted to the robot control device 200 via the network unit 350. The robot control device 200 transmits information on the empty space A410 in the car to the mobile guidance robot 210.

The mobile guidance robot 210 outputs voice data from the guidance information output unit 213, such as "two more people can ride on Unit A" at a position away from the elevator user A402, and guides the user. At this time, it is sufficient if the elevator user A402 acts obediently to the guidance, but if the user is talking with a companion and does not notice it, or if the place is unfamiliar to the user, the guidance is provided. There is a possibility that the problem that went wrong may occur if the intention of is not understood.

In response to this problem, as shown in FIG. 3B, after the application of this embodiment, the mobile guidance robot 210 moves to the position of the user and notifies the elevator user A402 how many more people can ride. The guidance means at this time may be voice data such as utterance or video data by a display or the like.

In addition, the next waiting elevator user B403 is informed that the customer should use the next elevator, such as "Please board the next elevator." When the mobile guidance robot 210 moves to the position of the user and guides the user, the user can notice the guided content and know how many more people can ride, so that smooth boarding guidance is carried out. It becomes possible.

The operation flow of FIG. 3B will be described with reference to FIG. FIG. 4 is a flowchart of the elevator system according to the first embodiment of the present invention.

In FIG. 4, the elevator control unit 101 dispatches Unit A to the elevator platform 401 (S501).

The car of Unit A arrives and arrives, and the elevator user starts boarding (S502).

The passenger detection unit 104 in the car detects whether or not there is an empty space in the car of Unit A (S503).

If "YES" in S503, the elevator control unit 101 transmits the availability status in the car to the integrated management device 300 via the network unit 350. The information from the elevator control unit 101 is received by the elevator command transmission / reception unit 302, and the robot command transmission / reception unit 303 transmits a movement command to the robot control device 200 based on the received information (S504).

The robot control device 200 transmits a command to the mobile guidance robot 210 to move to the position of the elevator user A402 and guide it (S505).

The mobile guidance robot 210 receives a command from the robot control device 200 and moves to the position of the elevator user A402 (S506).

After arriving at the position of the elevator user A402, the mobile guidance robot 210 outputs voice data such as "Two more people can ride on Unit A" from the guidance information output unit 213, and guides the elevator user A402 on board ( S507).

The mobile guidance robot 210 outputs voice data such as "Customers should board the next elevator" from the guidance information output unit 213 to the elevator user B403, and guides the next arriving machine (S508). .. After the elevator user A402 completes boarding, the elevator control unit 101 departs Unit A (S509).

Further, in S503, the elevator control unit 101 departs Unit A even when there is no empty space in the car of Unit A (S509).

As described above, according to the first embodiment of the present invention, the mobile guidance robot 210 moves to the positions of the elevator users A402 and B403 to guide the elevator, so that the elevator boarding efficiency is improved and the boarding is smooth. It is possible to improve the transportation capacity by achieving both, and to shorten the waiting time for users.

Next, a second embodiment of the present invention will be described with reference to FIGS. 5 and 6. FIG. 5 is a diagram illustrating the operation of the robot according to the second embodiment of the present invention. The same reference numerals are given to the configurations common to those of the first embodiment, and the description thereof will be omitted.

The mobile guidance robot 210 guided the elevator users, but the space to be judged to be available differs depending on the user's situation (for example, for a group of multiple people with luggage in both hands, together. There may be cases where the elevator user does not get on even if there is an empty space (such as trying to get on). Therefore, in the second embodiment, it is determined by the timeout time (predetermined time) whether or not the user decides to use the elevator, and guidance is provided, but the elevator user does not move within the timeout time (predetermined time). In this case, the mobile guidance robot 210 sends an elevator door closing command 430 to the elevator side to forcibly close the elevator door and continue the elevator operation.

At this time, the mobile guidance robot 210 detects the information of the elevator user C404 that did not move within the timeout time by the user information input unit 214, and stores the data in the user information database 301 in the integrated management device 300. Send. The user information database 301 stores the information of the elevator user C404 received from the mobile guidance robot 210. As the information of the elevator user to be saved, for example, the face of the elevator user is recognized by an image and saved. Further, the empty space B411 in the car is detected by the passenger detection unit 104 in the car and stored in the user information database 301. Then, when the elevator user C404 uses the elevator again, the information of the elevator user C404 saved in the user information database 301 and the information of the empty space B411 in the car are extracted and matched, and when the previous use is performed. If the situation of the elevator user is the same as that of the elevator user, the boarding guidance is not given to the elevator user C404. As a result, it is possible to determine in advance whether or not the user can board the vehicle, and it is possible to provide smooth boarding guidance.

The operation flow of FIG. 5 will be described with reference to FIG. FIG. 6 is a flowchart of the elevator system according to the second embodiment of the present invention.

In FIG. 6, the elevator control unit 101 dispatches Unit A to the elevator platform 401 (S601).

The car of Unit A arrives and arrives, and the elevator user starts boarding (S602).

When the passenger detection unit 104 in the car detects an empty space in the car, the elevator control unit 101 transmits the availability in the car to the integrated management device 300 via the network unit 350. The information from the elevator control unit 101 is received by the elevator command transmission / reception unit 302. The integrated management device 300 determines whether or not the information of the waiting elevator user C404 is stored in the user information database 301 (S603).

If "YES" in S603, in the integrated management device 300, the empty space B411 in the car of Unit A detected by the passenger detection unit 104 in the car is the user information stored in the user information database 301. It is determined whether or not it is larger than the data (S604). If "NO" in S603, S606 is executed.

If "YES" in S604, the integrated management device 300 transmits a movement command from the robot command transmission / reception unit 303 to the robot control device 200 (S605). If "NO" in S604, S610 is executed.

The robot control device 200 transmits a command to the mobile guidance robot 210 to move to the position of the elevator user C404 and guide it (S606).

The mobile guidance robot 210 receives a command from the robot control device 200 and moves to the position of the elevator user C404 (S607).

After arriving at the position of the elevator user C404, the mobile guidance robot 210 outputs voice data such as "Two more people can ride on Unit A" from the guidance information output unit 213 to guide the elevator user C404 (S608). ).

The mobile guidance robot 210 determines whether or not the elevator user C404 moves within the time-out time (S609).

If "YES" in S609, the mobile guidance robot 210 transmits a closing command for closing the elevator door to the elevator control unit 101 via the integrated management device 300 (S610).

The elevator control unit 101 transmits a door closing command to the door open / close command unit 103 of Unit A. The door open / close command unit 103 forcibly closes the door (S611).

After the door is closed, the elevator control unit 101 departs Unit A (S612).

If "NO" in S609, the mobile guidance robot 210 transmits information to the integrated management device 300, and the integrated management device 300 contains information on the elevator user C404 who did not move within the timeout time in the user information database. It is determined whether or not it is stored in 301 (S613).

If "YES" in S613, the integrated management device 300 transmits a command to execute S610 to the mobile guidance robot 210. If "NO" in S613, the integrated management device 300 stores the user information in the user information database 301 (S614).

In S614, after storing the user information in the user information database 301, the integrated management device 300 transmits a command to execute S610 to the mobile guidance robot 210.

According to the second embodiment of the present invention, since the necessity of using the elevator is determined by the time-out time, it is possible to prevent the elevator from stopping for more than the required time.

Further, according to the second embodiment of the present invention, the information is stored in the user information database for the user and referred to the elevator user and the stored data, so that the elevator stops more than the required time. Can be suppressed.

As described above, according to the second embodiment of the present invention, it is possible to improve the transportation capacity by improving the boarding efficiency of the elevator and smoothly boarding, and to shorten the waiting time of the user.

Next, a third embodiment of the present invention will be described with reference to FIGS. 7 and 8. FIG. 7 is a diagram illustrating the operation of the robot according to the third embodiment of the present invention. The same reference numerals are given to the configurations common to those of the first embodiment and the second embodiment, and the description thereof will be omitted.

In the third embodiment, a user who cannot physically get on the vehicle is asked to wait for the vehicle to get on the machine, and the next user is given priority to be guided. The passenger detection unit 104 in the car of the elevator control device 100 detects the empty space C412 in the car, and the user information input unit 214 of the mobile guidance robot 210 detects the user on the landing side. If the empty space C412 in the car detected by the passenger detection unit 104 in the car is smaller than the size of the elevator user D405 detected by the user information input unit 214, the guidance to the elevator user D405 is stopped. Next, guidance to the waiting elevator user E406 is started. The elevator user D405 is, for example, a wheelchair user or the like.

The mobile guidance robot 210 guides the elevator user D405 from the guidance information output unit 213 to board the next elevator. As a result, by using the vacant space suitable for the user, the vacant space can be effectively utilized, and smooth boarding guidance can be carried out.

The operation flow of FIG. 7 will be described with reference to FIG. FIG. 8 is a flowchart of an elevator system according to a third embodiment of the present invention.

In FIG. 8, the elevator control unit 101 dispatches Unit A to the elevator platform 401 (S701).

The car of Unit A arrives and arrives, and the elevator user starts boarding (S702).

The integrated management device 300 determines whether or not the information of the elevator user D405 is stored in the user information database 301 (S703).

If "YES" in S703, the integrated management device 300 transmits a movement command from the robot command transmission / reception unit 303 to the robot control device 200 (S704). If "NO" in S703, S707 is executed.

The robot control device 200 transmits a command to the mobile guidance robot 210 to move to the position of the elevator user D405 and guide it (S705).

The mobile guidance robot 210 receives a command from the robot control device 200 and moves to the position of the elevator user D405 (S706).

The integrated management device 300 determines whether or not the empty space C412 in the car of Unit A detected by the passenger detection unit 104 in the car is larger than the user information data stored in the user information database 301 (S707). ).

If "YES" in S707, the mobile guidance robot 210 outputs voice data such as "two more passengers can ride in Unit A" from the guidance information output unit 213, and guides the elevator user D405 (S708). ).

After the elevator user D405 completes boarding, the elevator control unit 101 departs Unit A (S709).

If "NO" in S707, the mobile guidance robot 210 tells the elevator user D405 from the guidance information output unit 213 that "Customers cannot board the elevator. Please use the next elevator." Outputs voice data to cancel the operation and guides the next elevator user E406 (S710).

According to the third embodiment of the present invention, a user who cannot physically get on the train is asked to wait for the passenger to get on the machine, and the next user is given priority to be guided. Elevator boarding efficiency can be improved.

As described above, according to the third embodiment of the present invention, it is possible to improve the transportation capacity by improving the boarding efficiency of the elevator and smoothly boarding, and to shorten the waiting time of the user.

Next, a fourth embodiment of the present invention will be described with reference to FIGS. 9 and 10. FIG. 9 is a diagram illustrating the operation of the robot according to the fourth embodiment of the present invention. The same reference numerals are given to the configurations common to those of the first to third embodiments, and the description thereof will be omitted.

In the fourth embodiment, a coping method at the time of congestion with many elevator users will be described. At the time of congestion, a plurality of mobile guide robots 210 are installed, and the mobile guide robots 210 (first mobile guide robot 210a, second mobile guide robot 210b) cooperate with each other. The first mobile guidance robot 210a and the second mobile guidance robot 210b each include an information guidance output unit 213, a user information input unit 214, and a movement control unit 215.

The robot control device includes a robot control unit 201 that controls the first mobile guidance robot 210a and the second mobile guidance robot 210b in response to a command from the integrated management device 300, and the first mobile guidance robot 210a and the second movement. It is provided with a transmission / reception unit 202 that transmits / receives a signal to / from the type guidance robot 210b.

In a situation where an elevator user is on board A and E (other) is about to arrive next, the elevator group management control unit 102 notifies the second mobile guidance that E will arrive next. It transmits to the robot 210b. The second mobile guidance robot 210b informs the elevator user F407 to wait in front of Unit E. As a result, the elevator user can know in advance that Unit E will arrive next, so that the boarding time in the elevator car can be shortened and smooth boarding guidance can be provided. ..

The operation flow of FIG. 9 will be described with reference to FIG. FIG. 10 is a flowchart of an elevator system according to a fourth embodiment of the present invention.

In FIG. 10, the elevator control unit 101 dispatches Unit A to the elevator platform 401 (S801).

The car of Unit A arrives and arrives, and the elevator user starts boarding (S802).

The passenger detection unit 104 in the car detects whether or not there is an empty space in the car of Unit A (S803).

If "YES" in S803, the elevator control unit 101 transmits the availability status in the car to the integrated management device 300 via the network unit 350. The information from the elevator control unit 101 is received by the elevator command transmission / reception unit 302, and the robot command transmission / reception unit 303 transmits a movement command to the robot control device 200 based on the received information (S804).

The robot control device 200 transmits a command to the first mobile guidance robot 210a to move to the position of the elevator user A402 and guide the robot (S805).

The first mobile guidance robot 210a receives a command from the robot control device 200 and moves to the position of the elevator user A402 (S806).

After arriving at the position of the elevator user A402, the first mobile guidance robot 210a outputs voice data such as "Two more people can ride on Unit A" from the guidance information output unit 213 of the first mobile guidance robot 210a. Then, the elevator user A402 is guided (S807).

The elevator group management control unit 102 transmits information on the arrival of the next unit E (other unit) to the integrated management device 300. Upon receiving the information that Unit E arrives from the elevator group management control unit 102 (S808), the integrated management device 300 commands the second mobile guidance robot 210b to guide the elevator user F407.

The second mobile guidance robot 210b guides the elevator user F407 (another elevator user) to the E unit (S809).

When the elevator user A402 completes boarding Unit A, Unit A departs (S810). In addition, when the elevator user F407 completes boarding the E unit, the E unit is departed.

According to the fourth embodiment of the present invention, since the elevator user can know in advance which unit will arrive next, the boarding time in the elevator car can be shortened, and smooth boarding guidance is carried out. It becomes possible.

As described above, according to the fourth embodiment of the present invention, it is possible to improve the transportation capacity by improving the boarding efficiency of the elevator and smoothly boarding, and to shorten the waiting time of the user.

The present invention is not limited to the above-described examples, and includes various modifications. The above-described examples have been described in detail in order to explain the present invention in an easy-to-understand manner, and are not necessarily limited to those having all the described configurations.

100 Elevator control device 101 Elevator control unit 102 Elevator group management control unit 103 Door open / close command unit 104 Passenger detection unit in the car 200 Robot control device 201 Robot control unit 202 Transmission / reception unit 210 Mobile guidance robot 210a First mobile guidance robot 210b Second mobile guidance robot 211 Transmission / reception unit 212 Information processing unit 213 Guidance information output unit 214 User information input unit 215 Mobile control unit 300 Integrated management device 301 User information database 302 Elevator command transmission / reception unit 303 Robot command transmission / reception unit 350 Network unit 401 Elevator platform 402 Elevator user A
403 Elevator user B
404 Elevator user C
405 Elevator user D
406 Elevator user E
407 Elevator user F
410 Empty space in the car A
411 Empty space in the car B
412 Empty space in the car C
430 Elevator door closing command

Claims (9)

An elevator system including an elevator control device that controls an elevator, a robot control device that controls a mobile guidance robot, and an integrated management device that integrally manages the elevator control device and the robot control device. ,
The elevator control device includes an elevator control unit that controls the raising and lowering of the elevator, a door opening / closing command unit that opens / closes the door of the elevator, and a vehicle inside the car that detects whether there is a space in the car of the elevator. Equipped with a passenger detection unit
The robot control device includes a robot control unit that controls the mobile guidance robot in response to a command from the integrated management device, and a transmission / reception unit that transmits / receives a signal between the mobile guidance robot.
The mobile guidance robot receives a command from the robot control unit, processes the received command, and outputs guidance information according to the elevator user based on the information of the information processing unit. It is provided with an information output unit and a movement control unit that moves the mobile guidance robot to the position of the elevator user.
When the mobile guide robot to the car inside passenger detecting unit detects the boarding available space in the car of the elevator to move to the position of the elevator user, the boarding guided from the guide information output section An elevator system characterized in that, when the elevator user does not move within a predetermined time after boarding guidance, a command to close the door is transmitted to the door opening / closing command unit via the integrated management device. In claim 1,
The integrated management device is an elevator system including a user information database that stores a face image of the elevator user who has not moved within a predetermined time as user information data. In claim 2,
The mobile guidance robot is an elevator system including a user information input unit and transmitting information of an elevator user who has not moved within a predetermined time to the integrated management device. In claim 2 ,
When the passenger detection unit in the car detects a boardable space in the car, the integrated management device stores the detected boardable space in the car in the user information database. An elevator system characterized in that when it is larger than the person information data, it moves to the position of the elevator user and the boarding guidance is provided from the guidance information output unit. In claim 2 ,
When the passenger detection unit in the car detects the space that can be boarded in the car, the detected space that can be boarded in the car is smaller than the user information data stored in the user information database. In the case of an elevator system , the integrated management device transmits a door closing command to the door opening / closing command unit. In claim 2 ,
When the passenger detection unit in the car detects the space that can be boarded in the car, the detected space that can be boarded in the car is smaller than the user information data stored in the user information database. In this case, the mobile guidance robot is an elevator system characterized in that it guides the elevator user to stop boarding. In claim 6 ,
The mobile guidance robot is an elevator system characterized in that it provides boarding guidance to the next elevator user. An elevator control device that controls an elevator, a robot control device that controls a first mobile guidance robot and a second mobile guidance robot, and an integrated management device that integrally manages the elevator control device and the robot control device. It is an elevator system equipped with
The elevator control device includes an elevator control unit that controls the raising and lowering of the elevator, a door opening / closing command unit that opens / closes the door of the elevator, and a vehicle inside the car that detects whether there is a space in the car of the elevator. Equipped with a passenger detection unit
The robot control device includes a robot control unit that controls the first mobile guidance robot and the second mobile guidance robot in response to a command from the integrated management device, the first mobile guidance robot, and the second. It is equipped with a transmission / reception unit that transmits / receives signals to / from the mobile guidance robot.
The first mobile guide robot and the second mobile guide robot each receive a command from the robot control unit and process the received command, and an elevator based on the information of the information processing unit. It is provided with a guidance information output unit that outputs guidance information according to the user, and a movement control unit that moves the first mobile guidance robot or the second mobile guidance robot to the position of the elevator user, respectively.
When the passenger detection unit in the car detects a space in the elevator car, the first mobile guidance robot moves to the position of the elevator user, and the first mobile guidance robot moves to the position of the elevator user. Get on board from the guidance information output section
When the second mobile guidance robot receives a guidance command to another machine, it moves to the position of another elevator user, and the guidance information output unit of the second mobile guidance robot guides the ride to the other machine. An elevator system that features the above. In claim 8.
The elevator control device includes an elevator group management control unit.
The elevator group management control unit is an elevator system characterized in that the arrival information of the other unit is transmitted to the integrated management device.

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