JP6898115B2 - Delivery management device, delivery management method and delivery management system - Google Patents

Description

The present invention relates to a delivery management device, a delivery management method, and a delivery management system for a delivery vehicle that delivers goods to a delivery destination.

As a device of this type, conventionally, a device that obtains the current position of a delivery person by using a position detection device using GPS and plots the current position of the delivery person and the delivery destination on a map screen is known. (See, for example, Patent Document 1). In the device described in Patent Document 1, the delivery status, the scheduled delivery time, the scheduled return time, and the like for each of a plurality of delivery personnel are listed on a screen different from the map screen.

Japanese Unexamined Patent Publication No. 2002-22011

However, since the device described in Patent Document 1 is for grasping the scheduled return time of the delivery person and preparing the food to be delivered next, the store manager assigns which delivery to which delivery person. In order to examine whether or not, it was necessary to alternately compare the management screen of each delivery person and the list screen of a plurality of delivery persons, and it was difficult to examine the allocation and it was inefficient.

The delivery management device according to one aspect of the present invention has an order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and a map information acquisition unit that acquires map information including the delivery destination. A unit, a moving body allocation unit that allocates a moving body to a delivery destination in response to a command from a user, a position information acquisition unit that acquires the position information of the moving body, an order information acquisition unit, a map information acquisition unit, and a moving body. An image is provided with an image signal generation unit that generates an image signal based on information acquired from the allocation unit and the position information acquisition unit, and a display unit that displays an image corresponding to the image signal generated by the image signal generation unit. The signal generator displays a map image, an additional image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation status of the moving object to the delivery destination, and the delivery time to the delivery destination and from the delivery destination. An image signal is generated so that a route image showing a planned route at the time of return is associated with a delivery destination point on the map image and displayed on the map image. The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination. When the delivery person display unit is operated, the image signal generation unit generates an image signal so that the delivery person displays the list image displayed in a list.

The delivery management method according to another aspect of the present invention includes an order information acquisition procedure for acquiring order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and a map information for acquiring map information including the delivery destination. Acquisition procedure, delivery destination allocation procedure for assigning a moving object to a delivery destination according to a command from a user, position information acquisition procedure for acquiring the position information of a moving object, order information acquisition procedure, map information acquisition procedure, and delivery destination. An image including an image signal generation procedure for generating an image signal based on the information acquired by the allocation procedure and the position information acquisition procedure, and a display procedure for displaying an image corresponding to the image signal generated by the image signal generation unit. the signal generation procedure, along with displaying the map image, the point of delivery destination, an additional image showing allocation state of moving body to scheduled delivery time and delivery destination to the delivery point, and the delivery time and delivery destination to the delivery point a route image showing the planned route during feedback, in association to the point of delivery destination on the map image to generate an image signal so as to display on the maps images. The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination. In the image signal generation procedure, when the delivery person display unit is operated, an image signal is generated so that the delivery person displays the list image displayed in a list.

Another aspect of the present invention corresponds to a store terminal having an order information acquisition unit for acquiring order information including a delivery destination of an article and a scheduled delivery time to the delivery destination, and an order information acquired by the order information acquisition unit. A delivery management system including a mobile communication terminal provided on a mobile body that delivers goods to a delivery destination, and a delivery management server that communicates with a store terminal and a mobile communication terminal, respectively. A detection unit provided in the communication terminal to detect the position of the moving body, a position information acquisition unit provided in the delivery management server to acquire the position information detected by the detection unit, and a delivery management server or a store terminal. A map information acquisition unit that acquires map information, a mobile allocation unit that is provided on a delivery management server or a store terminal and allocates a mobile to a delivery destination in response to a command from a user, and a delivery management server or a store. An image signal generation unit provided in the terminal and generating an image signal based on the information acquired from the order information acquisition unit, the map information acquisition unit, the mobile body allocation unit, and the position information acquisition unit, and an image signal generation unit provided in the store terminal. A display unit that displays an image corresponding to the image signal generated by the signal generation unit is provided, and the image signal generation unit displays a map image, a delivery destination point, a scheduled delivery time to the delivery destination, and delivery. A map image in which an additional image showing the allocation status of the moving body to the destination and a route image showing the planned route at the time of delivery to the delivery destination and at the time of return from the delivery destination are associated with the points of the delivery destination on the map image. Generate an image signal to be displayed above. The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination. When the delivery person display unit is operated, the image signal generation unit generates an image signal so that the delivery person displays the list image displayed in a list.
The delivery management device according to another aspect of the present invention includes an order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and a map information that acquires map information including the delivery destination. An acquisition unit, a mobile body allocation unit that allocates a mobile body to a delivery destination in response to a command from a user, a position information acquisition unit that acquires the position information of the mobile body, an order information acquisition unit, a map information acquisition unit, and a mobile body. It includes an image signal generation unit that generates an image signal based on information acquired from the allocation unit and the position information acquisition unit, and a display unit that displays an image corresponding to the image signal generated by the image signal generation unit. The image signal generator generates an image signal of the login screen on which the user can input user information, and then when the user information is input on the login screen, the image signal of the map screen is generated and the image signal is mapped to the map screen. In addition to displaying the image, an additional image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation status of the moving object to the delivery destination is associated with the delivery destination point on the map image on the map image. Generates an image signal to be displayed. The map screen has a first screen transition command unit that commands a transition to an order input screen in which the user can input order information by the user's operation. The order input screen has a second screen transition command unit that commands a transition to the map screen by the user's operation, and the image signal generation unit orders when the first screen transition command unit is operated on the map screen. The image signal of the input screen is generated, and when the second screen transition command unit is operated on the order input screen, the image signal of the map screen is generated.
The delivery management device according to another aspect of the present invention includes an order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and a map information that acquires map information including the delivery destination. An acquisition unit, a mobile body allocation unit that allocates a mobile body to a delivery destination in response to a command from a user, a position information acquisition unit that acquires the position information of the mobile body, an order information acquisition unit, a map information acquisition unit, and a mobile body. It includes an image signal generation unit that generates an image signal based on information acquired from the allocation unit and the position information acquisition unit, and a display unit that displays an image corresponding to the image signal generated by the image signal generation unit. The image signal generator displays a map image and additionally displays an additional image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation status of the moving object to the delivery destination at the delivery destination point on the map image. An image signal to be displayed on the map image in association with each other so that the moving body image showing the moving body is displayed on the map image based on the position information of the moving body acquired by the position information acquisition unit on the map image. To generate. The moving body image corresponding to the moving body heading to the delivery destination and the moving body image corresponding to the moving body returning from the delivery destination are displayed in different colors.

According to the present invention, an additional image showing the scheduled delivery time to the delivery destination and the allocation state of the moving object to the delivery destination is displayed in association with the delivery destination point on the map image showing the delivery destination point. , The administrator can easily assign the delivery person while looking at this display screen.

The figure which shows the system structure of the delivery management system which concerns on embodiment of this invention. The figure which shows the schematic structure of the vehicle-mounted navigation device of FIG. The figure which shows the schematic structure of the portable wireless terminal of FIG. The figure which shows the schematic structure of the delivery management server of FIG. The figure which shows an example of the status information of the delivery vehicle (delivery person) managed by the delivery management server of FIG. The figure which shows the determination flow of the status information of the delivery vehicle (delivery person) managed by the delivery management server of FIG. The figure which shows the schematic structure of the terminal for a store of FIG. FIG. 5 is a transition diagram showing an example of a screen displayed on the mobile wireless terminal of FIG. The transition diagram of the screen displayed on the store terminal of FIG. The figure which shows an example of the map screen of FIG. The figure which shows an example of the order input screen of FIG. The figure which shows an example of the delivery person status screen of FIG. The figure which shows an example of the unfinished work screen of FIG. The figure which shows an example of the delivery history screen of FIG. The figure which shows an example of the statistical information screen of FIG. FIG. 10A is a diagram showing an example of the relationship between the display form of the delivery destination icon and the delivery status of FIG. 10A. FIG. 10A is a diagram showing changes in the display mode of the delivery destination icon and the balloon image with the passage of time. The figure which shows the display example when a plurality of delivery destination icons and a balloon image overlap. The figure which shows the example of another priority display about a plurality of balloon images. The figure which shows the example of the display / non-display of a balloon image. The figure which shows an example of the balloon image when there are a plurality of orders to the same delivery destination. The figure which shows another example of the balloon image. The figure which shows an example of the change of the display form of the map screen of FIG. 10A. The figure which shows the other display form of the delivery destination icon included in the map screen of FIG. 10A.

Hereinafter, an embodiment of the present invention will be described with reference to FIGS. 1 to 15. The delivery management device according to the embodiment of the present invention can be used for delivery management systems of various transportation industries. In the following, in particular, the delivery management system of the courier business that delivers the ordered items from the store such as the restaurant that received the order to the place and time specified by the orderer using a delivery vehicle such as a motorcycle or an automobile. An example of application will be described. As a courier business, for example, assume a food courier service in which foods such as pizza and sushi are ordered from a restaurant from home by telephone or the Internet, and the food is delivered from the restaurant to the home using a delivery vehicle such as a motorcycle or a car. Can be done.

In such a food delivery service, it is required to deliver the finished food promptly, and it is necessary to create an efficient delivery plan. That is, the manager needs to efficiently allocate the delivery vehicle and the delivery person to the delivery destination that received the order. In order to easily perform this allocation, the administrator should be configured so that the order information including the delivery destination and the scheduled delivery time and the information of the delivery person (location information, etc.) can be grasped on, for example, a single screen. Is preferable. Therefore, in the present embodiment, the delivery management device is configured as follows so that the delivery staff can be easily assigned to the ordering party.

[Functional configuration of delivery management system 100]
First, the functional configuration of the delivery management system 100 having the delivery management device 6 according to the embodiment of the present invention will be described. FIG. 1 is a diagram showing an example of a system configuration of the delivery management system 100.

As shown in FIG. 1, the delivery management system 100 includes an in-vehicle navigation device 1, a delivery management server 3, and a store terminal 4 connected by a network 5 including a wireless communication network. The in-vehicle navigation device 1 can be replaced with a mobile wireless terminal 2 represented by a smartphone. Among such delivery management systems 100, the delivery management server 3 and the store terminal 4 together constitute the delivery management device 6 according to the embodiment of the present invention. The store terminal 4 can independently configure the delivery management device 6.

The in-vehicle navigation device 1 is fixedly or detachably installed on the delivery vehicle A. The delivery vehicle A is a four-wheeled vehicle, a two-wheeled vehicle, or the like, and FIG. 1 shows a small electric four-wheeled vehicle as an example. The navigation device 1 can acquire information on the ON / OFF state of the vehicle start switch (ignition switch), the vehicle speed, and the current position from the delivery vehicle A. The in-vehicle navigation device 1 uploads the position information acquired from the delivery vehicle A or its own position information to the delivery management server 3 via the network 5 including the wireless communication network on a regular basis or as needed.

Further, the in-vehicle navigation device 1 uploads on (IG-ON) and off (IG-OFF) information of the start switch (ignition switch) for starting the engine of the delivery vehicle A and starting the EV system to the delivery management server 3. In addition to this, the vehicle-mounted navigation device 1 can also upload stop reason information (stop status) such as refueling input by an input unit (for example, a touch panel or the like) to the delivery management server 3.

Further, the in-vehicle navigation device 1 includes order information to be delivered to the delivery destination received from the delivery management server 3 via a network 5 including a wireless communication network, location information including the address and name of the delivery destination, an outbound route to the delivery destination, and a store. Displays the return route information up to, and provides route guidance for the outbound route to the delivery destination and the return route to the store. That is, software such as delivery business support is installed in the in-vehicle navigation device 1, and it is possible to display delivery destination information and provide route guidance for the outbound route to the delivery destination and the return route to the store based on the user's request. The software for delivery support and the like may be pre-installed, and may be appropriately downloaded when sending and receiving to and from the delivery management server 3.

The above-mentioned navigation device 1 can also be mounted on the delivery vehicle B. On the other hand, when delivering using the delivery vehicle B, the portable wireless terminal 2 can be used instead of the in-vehicle navigation device 1. The mobile wireless terminal 2 can be used by a delivery person by storing it in a pocket of clothes or by installing it in a cradle of a delivery vehicle B. In the present embodiment, smartphones, tablet terminals, mobile phones, and various wearable terminals that can be connected to public wireless communication are collectively referred to as mobile wireless terminals 2.

FIG. 1 shows, as an example of the delivery vehicle B, a three-wheeled motorcycle widely used for home delivery of pizza, sushi, and the like. When the mobile wireless terminal 2 is used, there is an advantage that the function as a navigation device can be easily realized by installing software on a commercially available portable wireless terminal, and there is an advantage that a delivery person can always carry it. The software for realizing the function as a navigation device may be appropriately downloaded at the time of transmission / reception to / from the delivery management server 3. The mobile wireless terminal 2 has a GPS sensor, and can calculate the vehicle speed of the delivery vehicle B using the position information from the GPS sensor.

The delivery vehicle B and the portable wireless terminal 2 can be provided with a short-range wireless communication mechanism including, for example, Bluetooth (registered trademark), infrared short-range communication, and the like. In this case, the mobile wireless terminal 2 is connected to the delivery vehicle B via short-range wireless communication, and the start switch (ignition) for starting the engine of the delivery vehicle B or starting the EV system by the installed application. -It can be configured so that information on on (IG-ON) and off (IG-OFF) of the switch) and vehicle information such as speed can be acquired.

The delivery management server 3 receives various information such as location information and stop status from the navigation device 1 and the mobile wireless terminal 2, and the delivery address / name, ordered items, collection amount, delivery deadline, etc. from the store terminal 4. Receive delivery address information (order information) including. Based on the received information, the delivery management server 3 provides the delivery destination information and the delivery route to the navigation device 1 and the mobile wireless terminal 2, and further, the position of the navigation device 1 and the mobile wireless terminal 2 with respect to the store terminal 4. Send information and stop status, which is the reason for the stop. The transmission content can also include information that the delivery has been completed and information such as a delay with respect to the scheduled delivery time. The delivery route can include not only the latitude and longitude of the destination and route information, but also other information related to route guidance such as surrounding maps, prohibited roads, weather and traffic regulation information.

In the embodiment of the present invention, the delivery management server 3 is described as one server, but each function of the delivery management server 3 may be appropriately distributed to a plurality of servers as a distributed processing system. It is also possible to realize each function of the delivery management server 3 by using the virtual server function or the like on the cloud.

The store terminal 4 includes various computers such as a personal computer and a tablet terminal installed in the store, a dedicated sales management system called a POS cash register, and a smartphone. The store terminal 4 transmits / receives information to / from the delivery management server 3 via a network 5 including a wireless communication network. Specifically, the delivery address information including the delivery address, name, item, quantity, collection amount, delivery deadline, and the like is transmitted from the store terminal 4 to the delivery management server 3.

The store terminal 4 receives deliveryman status information including position information, vehicle speed information, and stop status information of each delivery vehicle from the delivery management server 3 via a network 5 including a wireless communication network, and displays the information. Display in the section. As a result, the store manager creates a delivery plan to the next delivery destination based on the delivery person status information, or tries to communicate with the delivery person of the delivery vehicle showing an abnormal stop status. be able to.

Next, each configuration of the in-vehicle navigation device 1, the mobile wireless terminal 2, the delivery management server 3, and the store terminal 4 will be described.

<In-vehicle navigation device 1>
First, the vehicle-mounted navigation device 1 will be described. FIG. 2 is a diagram showing a schematic configuration of the vehicle-mounted navigation device 1. As shown in FIG. 2, the vehicle-mounted navigation device 1 includes a control unit 10, a storage unit 11, a wireless unit 12, a sensor unit 13, a display unit 14, and an input unit 15.

The storage unit 11 is composed of a semiconductor memory, a hard disk, or the like. The storage unit 11 contains software including an operating system (OS) and an application program for supporting delivery operations including route guidance, map information such as road maps and residential maps used for route guidance, and customer information of delivery destinations. , Various information is stored. In addition to the customer's address and name, the customer information includes information associated with the customer, such as the parking lot location and the presence or absence of a guard dog. The software, map information, and customer information may be stored in the storage unit 11 in advance, or may be acquired from the delivery management server 3.

The wireless unit 12 has a DSP (Digital Signal Processor) and the like, and is configured to be capable of wireless communication with the delivery management server 3 via a wireless communication network typified by a mobile phone network such as 3G or LTE. Even if the wireless unit 12 is configured to include a proximity wireless communication unit (not shown) to which a proximity wireless communication technology such as Wi-Fi (Wireless Fidelity) (registered trademark) or Bluetooth (registered trademark) can be applied. Good. The radio unit 12 transmits the identification number for identifying the delivery vehicle A (also referred to as “delivery vehicle ID”), the current position information of the delivery vehicle A, the refueling information of the delivery vehicle A, the delivery destination selection information, and the like to the delivery management server 3. It can be transmitted and received from the delivery management server 3 such as delivery destination information and route information.

The sensor unit 13 includes a GPS sensor, a vehicle speed sensor, a gyro sensor, and a three-axis (front-rear, left-right, up-down) acceleration sensor provided in the delivery vehicle A. The sensor unit 13 has a function as a position detection unit for detecting the current position, receives a GPS satellite signal by a GPS sensor, and positions the current position (latitude and longitude) of the delivery vehicle A. The vehicle speed sensor calculates the speed of the vehicle based on the pulse signal from the rotating shaft. The gyro sensor detects the angular velocity. With these GPS sensors, vehicle speed sensors, gyro sensors, 3-axis acceleration sensors, etc., the current position and orientation of the delivery vehicle A can be accurately calculated.

By providing a vehicle speed sensor, a gyro sensor, etc., the current position of the delivery vehicle A can be determined by autonomous navigation. Therefore, when the GPS sensor cannot position from the GPS satellite signal, the current position can be positioned instead. When GPS communication is not possible, the current position of the delivery vehicle A can be calculated from the base station information acquired from the radio unit 12 by using AGPS (Assisted Global Positioning System) communication. These sensors can be provided in the delivery vehicle A separately from the in-vehicle navigation device 1, and in that case, the sensors are configured to be taken into the in-vehicle navigation device 1 through, for example, a proximity wireless communication unit or the like.

The display unit 14 is composed of a display device such as a liquid crystal display or an organic EL panel. Upon receiving an instruction from the control unit 10, the display unit 14 displays a map, an icon of an operation button for a touch panel, and the like, delivery destination information acquired from the delivery management server 3, the current position of the delivery vehicle A, and the current position. Various information such as maps of the surrounding area and the vicinity of the delivery destination, route guidance information, etc. can be displayed.

The input unit 15 is composed of a physical switch such as a numeric keypad, an input device (not shown) such as a touch panel provided on the display surface of the display unit 14. By outputting an operation input from the input unit 15, for example, a signal based on the user pressing the numeric keypad or touching the touch panel to the control unit 10, delivery destination selection, refueling information input, construction, road closure, detour information, etc. You can perform operations such as registering the information and enlarging / reducing the map.

Although not shown, the vehicle-mounted navigation device 1 may be provided with a speaker and a microphone. The speaker outputs voice to the delivery person, and the microphone collects the sound and the like emitted by the delivery person. As a result, various information can be output by voice from the speaker, and various commands by the delivery person input by voice through the microphone can be input to the control unit 10 by using the voice recognition technology.

The control unit 10 is composed of a microprocessor having a CPU, RAM, ROM, I / O, and the like. The CPU executes each program read from the ROM or the storage unit 11, reads information from the RAM, the ROM, and the storage unit 11 at the time of execution, and writes the information to the RAM and the storage unit 11. Signals are exchanged with the radio unit 12, the sensor unit 13, the display unit 14, and the input unit 15.

The control unit 10 has a connection processing unit 101, an ignition information unit 102, a position information notification unit 103, a vehicle speed information notification unit 104, and a route guidance unit 105 as functional configurations.

The connection processing unit 101 transmits the account (identification information) and the password to the delivery management server 3 via the wireless unit 12 to connect to the delivery management server 3 in a communicable state. Further, the connection processing unit 101 terminates the communication connection with the delivery management server 3 by transmitting a logout to the delivery management server 3 via the wireless unit 12.

The ignition information unit 102 detects the information from the (ignition switch) by the start switch for starting the engine of the delivery vehicle A or starting the EV system by acquiring the CAN (Controller Area Network) information of the delivery vehicle A. From the ignition information of the delivery vehicle A, it is possible to grasp the state of whether or not the engine of the delivery vehicle A is started (the system is started).

The position information notification unit 103 transmits the current position information of the delivery vehicle A calculated from the signal from the sensor unit 13 (GPS sensor), the current time information acquired from the timekeeping unit (not shown), and the like via the wireless unit 12. , It is periodically transmitted to the delivery management server 3 in association with the delivery vehicle ID. The time information includes not only the time but also information such as the date. The position information transmitted by the position information notification unit can include the traveling direction of the delivery vehicle calculated by the signal from the sensor unit 13 and the stop information of the delivery vehicle. As a result, the delivery management server 3 does not need to calculate the traveling direction or the stopped state from the time-series change of the vehicle position information.

The vehicle speed information notification unit 104 transmits the current vehicle speed information of the delivery vehicle A calculated from the signal from the sensor unit 13 (vehicle speed sensor), the current time information acquired from the timekeeping unit, and the like via the radio unit 12 to the delivery vehicle ID. Is periodically transmitted to the delivery management server 3 in association with. The vehicle speed of the delivery vehicle A may be calculated by the delivery management server 3 based on the position information notified by the position information notification unit 103. In this case, the vehicle speed information notification unit 104 becomes unnecessary.

The position information notification unit 103 acquires the current position information and the current time information at predetermined time intervals (for example, every 3 seconds), and transmits the current position information and the current time information to the delivery management server 3 in real time, for example, each time. Similarly, the vehicle speed information notification unit 104 acquires the current vehicle speed information and the current time information at predetermined time intervals (for example, every 3 seconds), and transmits the current vehicle speed information and the current time information to the delivery management server 3 in real time, for example, each time. It should be noted that the current position information, the current time information, the current vehicle speed information, etc. of the delivery vehicle A acquired at predetermined time intervals are not transmitted each time, but a plurality of pieces (for example, information for 5 minutes are collected together). ), Can be transmitted at once (so-called burst transmission). The acquisition time interval (for example, 3 second interval) of the current position information of the vehicle, the current vehicle speed information, and the number of pieces to be transmitted at one time in the case of burst transmission of a plurality of vehicles can be set in advance.

The route guidance unit 105 guides the route based on the route information received from the delivery management server 3, that is, the outbound route information from the delivery destination to the delivery destination and the route information including the return route information from the delivery destination to the store. To execute. The route guidance is executed in response to the transmission of the delivery destination information selected by the delivery person to the delivery management server 3 via the delivery destination selection screen displayed on the display unit 14, for example.

Although not shown, the control unit 10 also has a refueling information notification unit that transmits refueling information of the delivery vehicle A to the delivery management server 3 via the wireless unit 12. The refueling information is transmitted to the delivery management server 3 when, for example, the refueling button provided on the display unit 14 is turned on by the delivery person, or when the refueling status is commanded via the input unit 15. ..

The delivery management server 3 records the departure time (actual result) of the delivery when the information of the delivery destination selected by the delivery person is transmitted to the delivery management server 3 via the delivery destination selection screen (FIG. 8). , This gives the status of delivery. Further, the delivery management server 3 returns to the store according to the route guidance, records the return time (actual result) when the route guidance is completed, and the delivery completion status is obtained.

The route guidance unit 105 superimposes the position of the delivery vehicle on the map near the current location and outputs it to the display unit 14, and also provides route guidance to the delivery destination. At the time of this route guidance, it is possible to display traffic accidents, construction, road closures, detour information, and points where sudden braking occurs frequently. It is also possible to display the estimated delivery time together. Instead of receiving the route information from the delivery management server 3, the vehicle-mounted navigation device 1 (for example, the route guidance unit 105) may calculate the route information.

The hardware configuration as described above has much in common with the hardware configuration of a commonly used car navigation device. Therefore, by providing the car navigation device with the configuration according to the embodiment of the present invention by software or the like, it is possible to realize the above-mentioned functions without causing a large cost increase.

<Mobile wireless terminal 2>
Next, the mobile wireless terminal 2 will be described. Various application software can be installed on the mobile wireless terminal 2, and the mobile wireless terminal 2 according to the present embodiment constitutes a delivery management system by the application software installed on the smartphone.

FIG. 3 is a diagram showing a schematic configuration of the portable wireless terminal 2. As shown in FIG. 3, the portable wireless terminal 2 includes a control unit 20, a storage unit 21, a wireless unit 22, a sensor unit 23, a display unit 24, and an input unit 25.

Of these, the storage unit 21, the wireless unit 22, the display unit 24, and the input unit 25 are common to the storage unit 11, the wireless unit 12, the display unit 14, and the input unit 15 of the vehicle-mounted navigation device 1. Has a function. For example, the radio unit 12 transmits the identification number (delivery vehicle ID) for identifying the delivery vehicle B, the current position information of the delivery vehicle B, the refueling information of the delivery vehicle B, the delivery destination selection information, and the like to the delivery management server 3. The delivery destination information, the route information, and the like are received from the delivery management server 3. Although not shown, the portable wireless terminal 2 further includes a speaker that outputs voice to the delivery staff, and a microphone that collects voice and the like emitted by the delivery staff.

The sensor unit 23 includes a GPS sensor and a gyro sensor, and the portable wireless terminal 2 itself can grasp the current position by the detection signal of the sensor unit 23. The current position can also be calculated from the base station information of the wireless communication network acquired from the wireless unit 12. Since the sensor unit 23 does not have a vehicle speed sensor, it is not possible to directly measure the traveling speed (vehicle speed) of the vehicle. However, the vehicle speed can be calculated from the time-series change of the position information acquired by the GPS sensor.

The control unit 20 is composed of a microprocessor having a CPU, RAM, ROM, I / O, etc., like the control unit 10 of the vehicle-mounted navigation device 1. The control unit 20 has a connection processing unit 201, a position information notification unit 203, a vehicle speed information notification unit 204, and a route guidance unit 205 as functional configurations. Of these, the connection processing unit 201, the position information notification unit 202, and the route guidance unit 205 function in the same manner as the connection processing unit 101, the position information notification unit 103, and the route guidance unit 105 of the vehicle-mounted navigation device 1, respectively. Although not shown, the control unit 20 also has a refueling information notification unit that transmits refueling information of the delivery vehicle B to the delivery management server 3 via the wireless unit 22.

The vehicle speed information notification unit 204 calculates the vehicle speed of the delivery vehicle B moving together with the mobile wireless terminal 2 based on the signal from the sensor unit 23 (GPS sensor), and calculates the current vehicle speed information and the current time information acquired from the timekeeping unit. Is periodically transmitted to the delivery management server 3 in association with the delivery vehicle ID via the wireless unit 22. The vehicle speed of the delivery vehicle B may be calculated by the delivery management server 3 based on the position information notified by the position information notification unit 203. In this case, the vehicle speed information notification unit 204 becomes unnecessary.

<Delivery management server 3>
Next, the delivery management server 3 will be described. Although the delivery management server 3 is described as one server having various functions in the present embodiment, it may be a distributed server composed of different servers for each function, or a distributed server called a cloud server. It may be realized by a server (including a virtual server).

FIG. 4 is a diagram showing a schematic configuration of the delivery management server 3. As shown in FIG. 4, the delivery management server 3 includes a control unit 30, a storage unit 31, a communication unit 32, a display unit 34, and an input unit 35. The display unit 34 and the input unit 35 may be omitted.

The storage unit 31 is composed of a semiconductor memory, a hard disk drive, or the like. The storage unit 31 stores software called an operating system (OS) and an application, and various other information. Therefore, various storage areas such as a delivery person information area 311, a delivery vehicle information area 312, a delivery destination information area 313, a route guidance area 314, a delivery management information area 315, and a history information area 316 are secured in the storage unit 31. Will be done.

In the delivery person information area 311, for each employee ID (also referred to as “delivery person ID”) which is identification information of the delivery person, basic information about the delivery person, for example, the name of the delivery person, the employee ID, and the like. A delivery person information file that manages the affiliation store ID, working hours, etc. is stored. In the delivery person information area 311, the total delivery time per day, the time required for customer service, the vehicle stop time, etc. are stored in chronological order for each delivery person ID. These information are calculated and stored based on the information received from the navigation device 1 and the portable wireless terminal 2.

Further, in the delivery person information area 311, the delivery vehicle ID, which is the identification information of the delivery vehicles A and B, is stored in association with the delivery person ID. The association of the delivery vehicle ID with the delivery member ID is set in advance by the store manager, for example, prior to the start of the delivery management business for one day.

In the delivery vehicle information area 312, for each delivery vehicle ID, information on the mileage related to the delivery vehicle, for example, the predicted fuel consumption (or predicted electricity cost) which is the mileage per unit fuel of the delivery vehicle, and the latest delivery The distance traveled since the vehicle was refueled (specifically, the total distance from the refueling destination to the return to the store and the mileage required for delivery that has been completed so far), and the remaining travel distance The distance etc. are memorized. These information are calculated and stored based on the information received from the navigation device 1 and the portable wireless terminal 2.

The delivery destination information area 313 includes a delivery destination address / name, an item, a collection amount, a delivery deadline (scheduled delivery time) received from the store terminal 4, a delivery person associated with the delivery destination, and the like. Information is stored. The delivery address information also includes geofence information. The geo-fence information is area designation information including the delivery address, and is set in a range including all the places where the delivery vehicle is parked and the delivery destination houses.

Map information for navigation is stored in advance in the route guidance area 314. The map information includes road link information, display map data for displaying the background of roads and road maps, position information of nodes (for example, road intersections, inflection points, end points, etc.) and their type information, and between each node. It includes road network data including link cost data related to link position information and its type information, which is a route connecting the roads, and cost information (for example, distance, required time, etc.) of all links. These map information is updated regularly.

The route guidance area 314 also includes attribute information including facility identification information (also called facility ID), name, category, telephone number, address, location information specified by latitude and longitude, facility information related to goods and services, etc. Is remembered. Further, in the route guidance area 314, information on objects such as traffic accidents that require attention for driving, construction, road closures, detour information, and frequent points of sudden braking are stored on the road. In addition to this, the traffic information received from the traffic information center or the like is stored together with the recording time when the traffic information is received. The traffic information includes elements that influence the movement cost, such as the number of vehicles traveling for each link, the required travel time, traffic congestion information, traffic regulation information, and weather information.

In the delivery management information area 315, a delivery management data record for managing the delivery operation (delivery status of the ordered item) of the delivery person is recorded. The delivery management data record includes the delivery person ID of the delivery person, the vehicle ID of the delivery vehicle used for delivery, the assigned delivery destination information (s), the scheduled departure time, the departure time (actual), and the delivery schedule. The time (designated delivery time), delivery time (actual), scheduled return time, return time (actual), elapsed stop time, delivery status information indicating the delivery status of the delivery person, and the like are stored. When there are a plurality of delivery destinations, the scheduled delivery time and the delivery time (actual result) are recorded for each delivery destination. The delivery management data record also includes information on whether or not the delivery person has arrived at the delivery destination at the scheduled delivery time.

When there are multiple delivery destinations and each ordered item is delivered (multiple deliveries) around the multiple delivery destinations in one delivery, the delivery management information area 315 is assigned to a plurality of delivery destination information. The delivery person ID of the delivery person and the vehicle ID of the delivery vehicle used for delivery are recorded in the corresponding delivery management data record. When a plurality of delivery destinations are delivered together, for example, delivery management records that are the targets of a plurality of deliveries can be associated and grouped. Further, the delivery destination information may be recorded as a repetitive item in the delivery management data record.

Delivery status information includes, for example, waiting (a state where there is no assigned delivery destination), undelivered (a state where a delivery destination is assigned but is in a store), and stopped (leaving a store but a delivery vehicle). Is stopped on the road for a certain period of time), is serving customers (a state in which the delivery vehicle is stopped for a certain period of time at the delivery destination), and is being delivered (a state in which the store is out but all deliveries have not been completed). ), Returning (completed all deliveries and returning to the store), refueling (refueling the delivery vehicle regardless of whether a delivery destination is assigned), abnormal stoppage (The state in which the delivery vehicle has stopped for a predetermined time or more regardless of whether it is on the road or while serving customers after leaving the store) and logout (state in which the delivery management system is not logged in) are recorded. These information are created, updated, and stored based on the information received from the navigation device 1, the mobile wireless terminal 2, and the store terminal 4.

In the history information area 316, delivery management data for which delivery has been completed is stored as history information. The history information is configured to be searched and inquired from the store terminal 4 by, for example, an administrator.

In the case of transmission / reception to / from the vehicle-mounted navigation device 1 and the portable wireless terminal 2, the communication unit 32 implements a communication protocol capable of wireless communication such as 3G and LTE. On the other hand, the communication unit 32 implements a communication protocol capable of wired communication (for example, an Internet line or the like) or wireless communication in the case of transmission / reception to / from the store terminal 4.

The control unit 30 is composed of a processor having a CPU, RAM, ROM, I / O, and the like. The control unit 30 includes a connection processing unit 301, an information acquisition unit 302, a delivery destination information registration unit 303, a geofence setting unit 304, a delivery management data generation unit 305, and a route setting unit 306 as functional configurations. It has a delivery destination information notification unit 307, a status determination unit 30A, a history data creation unit 30B, a delivery management information creation unit 30C, a statistical information creation unit 31D, and a display data creation unit 30E.

The connection processing unit 301 executes a login process from the vehicle-mounted navigation device 1 or the portable wireless terminal 2 and performs a connection process with the vehicle-mounted navigation device 1 or the portable wireless terminal 2. Further, the connection processing unit 301 executes a logout process from the in-vehicle navigation device 1 or the portable wireless terminal 2 and ends the connection with the in-vehicle navigation device 1 or the portable wireless terminal 2. Further, the connection processing unit 301 executes a login process from the store terminal 4 to perform a connection process with the store terminal 4, and also executes a logout process from the store terminal 4 to connect with the store terminal 4. Close the connection.

The information acquisition unit 302 transmits the data transmitted from the in-vehicle navigation device 1 or the mobile wireless terminal 2 to the delivery management server 3 and the data transmitted from the store terminal 4 to the delivery management server 3 via the communication unit 32. Acquire various information by receiving. The information acquired by the information acquisition unit 302 includes the position information and vehicle speed information of the delivery vehicle transmitted from the position information notification unit 103 and the vehicle speed information notification unit 104 of the vehicle-mounted navigation device 1, the time information corresponding thereto, and the portable radio. The position information and vehicle speed information of the delivery vehicle transmitted from the position information notification unit 103 and the vehicle speed information notification unit 204 of the terminal 2 and the corresponding time information are included.

The delivery destination information registration unit 303 sets the delivery area, address and name of the delivery destination received from the store terminal 4, the ordered item, the collection amount, the delivery deadline (scheduled delivery time), the delivery person assigned to the delivery destination, and the like. A new delivery destination data record is newly created and registered in the delivery destination information area 313 based on the delivery destination information (order information) including the delivery destination information (order information). The delivery destination information can include the parking lot position, the presence or absence of a guard dog, and the like.

The geo-fence setting unit 304 sets geo-fence information (delivery destination area) indicating an area including the latitude and longitude of the delivery destination based on the delivery destination information registered by the delivery destination information registration unit 303. The geo-fence information is area designation information including a delivery address, and includes all places where delivery vehicles are parked and delivery destination houses. More specifically, the geo-fence setting unit 304 sets an area within a predetermined radius from the latitude and longitude of the delivery destination as the geo-fence information of the delivery destination.

The delivery management data generation unit 305 is a delivery management data record (initialized record) using the delivery person as a key for managing the delivery work (delivery status of the ordered item) of the delivery person based on the delivery destination information. ) Is generated in the delivery management information area 315 of the storage unit 31. When the delivery management data record (initialized record) is generated, items that have not been assigned yet (for example, delivery person ID, delivery vehicle ID, scheduled delivery time, delivery time (actual), scheduled return time, return time (for example) An initial value including a Null value may be set for the actual result), the elapsed stop time, the delivery status information indicating the delivery status of the delivery person, and the like).

The route setting unit 306 calculates route information including outbound route information from the delivery destination to the delivery destination and return route information from the delivery destination to the store. When a plurality of delivery destinations are assigned as batch delivery, the route setting unit 306 sets route information via the plurality of delivery destinations. When calculating route information, objects such as traffic accidents, construction, road closures, detour information, and frequent points of sudden braking that exist on the road stored in the route guidance area 314 of the storage unit 31 and require attention for driving. The optimum route is calculated after taking into account various types of information. The route setting unit 306 calculates the scheduled departure time, the scheduled delivery time, and the scheduled return time based on the delivery deadline of the delivery destination information and records the scheduled delivery management data record.

The delivery destination information notification unit 307 transmits the delivery destination information registered by the delivery destination information registration unit 303 to the in-vehicle navigation device 1 or the mobile wireless terminal 2 of the delivery person assigned to the delivery destination via the communication unit 32. To do. Further, the delivery destination information notification unit 307 responds to a request from the user via the vehicle-mounted navigation device 1 or the mobile wireless terminal 2, and transmits the route information calculated by the route setting unit 306 to the vehicle-mounted navigation device 1 or the mobile wireless terminal 2. Send.

The status determination unit 30A determines the status information of the delivery person (delivery vehicle) and updates the delivery management data record in order to manage the delivery status of the delivery person. Specifically, the status determination unit 30A relates to the assigned delivery destination information, the delivery status information indicating the delivery status of the delivery person, and the departure time (actual) and delivery time related to the status information. (Actual results), return time (actual results), and elapsed stop time are updated.

FIG. 5 is a diagram showing an example of status information, and FIG. 6 is a diagram showing a determination flow of status information. Hereinafter, each status information will be described with reference to FIGS. 5 and 6.

The status determination unit 30A determines the status information as "logout" when the delivery person is not connected to the delivery management server 3 via the vehicle-mounted navigation device 1 (or the mobile wireless terminal 2).

When the status determination unit 30A receives the refueling information from the vehicle-mounted navigation device 1 (or the portable wireless terminal 2), the status determination unit 30A determines that the status information is "refueling".

If the delivery person (delivery vehicle) does not have the assigned delivery destination information, the status determination unit 30A determines the status information as "waiting".

In the case where the delivery destination information is assigned to the delivery person (delivery vehicle), the status determination unit 30A determines the delivery destination via the in-vehicle navigation device 1 (or the mobile wireless terminal 2). If not selected, the status information is determined to be "undelivered".

When the status determination unit 30A transmits the route information set by the route setting unit 306 to the in-vehicle navigation device 1 (or the mobile wireless terminal 2), the status determination unit 30A determines that the status information is "delivering" and selects the delivery destination. After selecting the time or delivery destination, the time when the user first exits from the geo-fence of the store or the time when the route guidance is started is determined as the departure time (actual result).

The status determination unit 30A presets the position corresponding to the current position information received from the vehicle-mounted navigation device 1 (or the mobile wireless terminal 2) inside the area corresponding to the geo-fence information set by the geo-fence setting unit 304. When the first time range is stopped, the status information is determined to be "customer service in progress", and the stopped time is determined to be the delivery time (actual result). The status determination unit 30A manages the delivery of the storage unit 31 with the position information determined to be the customer service status, the time thereof, the time when the customer service status is released, and information on whether or not the delivery time is before the designated delivery time. Record in information area 315. The status determination unit 30A determines that the delivery vehicle is "serving customers" when the vehicle-mounted navigation device 1 (or mobile wireless terminal 2) determines that the delivery vehicle has entered the range of the delivery destination area. At the same time, the time determined to be within the range of the delivery destination area may be set as the delivery destination arrival time (actual result).

The status determination unit 30A is the first time range in which the position corresponding to the current position information received from the in-vehicle navigation device 1 (or the mobile wireless terminal 2) is preset, and the geofence information set by the geofence setting unit 304. When the vehicle is stopped at the same place other than the inside of the area corresponding to, the status information is determined to be "stopped", and the stopped time is added to the elapsed stop time. The status determination unit 30A records the position information determined to be the stopped status, the time thereof, and the time when the stopped status is released (the time when the position information starts to move in chronological order) in the delivery management data record. Can be configured to:

When the position corresponding to the current position information received from the in-vehicle navigation device 1 (or the portable wireless terminal 2) is stopped at the same place for a preset second time or more, the status determination unit 30A causes the status information. Is determined as "abnormal stop", and the stopped time is added to the elapsed stop time. In the determination flow shown in FIG. 6, it is determined that the vehicle has stopped for 15 minutes or more as "abnormal stop", but this value is an example and the second time is limited to this value. is not it.

When all the deliveries have been completed, the status determination unit 30A changes the position corresponding to the current position information received from the in-vehicle navigation device 1 (or the mobile wireless terminal 2) in chronological order, that is, "stops". If it is not determined to be "medium", the status information is determined to be "returning". Further, when the delivery vehicle is positioned a predetermined number of times (for example, twice) outside the range of the delivery destination area by the in-vehicle navigation device 1 (or the mobile wireless terminal 2), the status determination unit 30A determines that the delivery vehicle is the delivery destination. It can be configured to determine that it has left the area. In this case, the status determination unit 30A determines the status information as "delivering" when the next delivery destination remains, and determines the status information as "returning" when all the deliveries are completed. It may be configured to determine.

The status determination unit 30A is set in advance inside an area (store area) corresponding to the geo-fence information of the store in which the position corresponding to the current position information received from the in-vehicle navigation device 1 (or the mobile wireless terminal 2) is preset. When the unit is stopped in the set first time range, the status information can be determined as "completed", and the stopped time can be determined as the return time (actual result). Further, the status determination unit 30A determines that the delivery vehicle has returned to the store when the vehicle-mounted navigation device 1 (or the portable wireless terminal 2) determines that the delivery vehicle has entered the range of the store area. At the same time, the time determined to be within the range of the store area can be set as the return time (actual result). In this case, the status determination unit 30A determines that the status information is "undelivered" when the next delivery is assigned, and determines the status information as "waiting" when the delivery is not assigned. It may be configured.

Returning to the description of FIG. 4, the history data creation unit 30B stores the delivery management data record whose status information is “completed” in the history information area 316 as history information. At that time, the delivery management data record marked as "completed" may be deleted from the delivery management information area 315. Further, the delivery management data record marked as "completed" after the elapse of a preset period may be deleted from the delivery management information area 315.

The history data creation unit 30B calculates the mileage required for delivery of the delivery vehicle, and information on the mileage of the delivery vehicle, for example, the predicted fuel consumption (or the predicted electricity cost) which is the mileage per fuel unit of the delivery vehicle. ), The mileage required for the delivery that has been completed since the delivery vehicle was recently refueled, the remaining mileage, and the like are stored in the delivery vehicle information area 312.

The delivery management information creation unit 30C creates delivery management information including a list of status information of all the delivery staff and a list of incomplete operations by searching the delivery management data based on the request from the store terminal 4. In addition, a delivery history information list is created by searching the history data based on the request from the store terminal 4.

The statistical information creation unit 31D calculates the average moving distance, the average delivery destination stay time, the ratio of the stop time to the delivery time, etc. for each delivery person ID (or each delivery vehicle ID) based on the historical data, and is a storage unit. It is stored in the delivery person information area 311 of 31 for each delivery person ID (or for each delivery vehicle ID). As a result, the statistical information creation unit 31D creates various statistical information for each delivery person ID or delivery vehicle ID.

The display data creation unit 30E creates display data necessary for displaying a predetermined image on the display unit 44 of the store terminal 4 based on the request from the store terminal 4, and uses the created display data as the communication unit. It is transmitted to the store terminal 4 via 32. More specifically, the display data creation unit 30E includes delivery management information created by the delivery management information creation unit 30C, various statistical information created by the statistical information creation unit 31D, and delivery staff information area 311 and delivery management information area 315. Create display data based on the information stored in the above. The display data to be created includes data such as the position information of the delivery vehicle acquired by the information acquisition unit 302 and the map information around the delivery destination.

<Store terminal 4>
Next, the store terminal 4 will be described. FIG. 7 is a diagram showing a schematic configuration of the store terminal 4. As shown in FIG. 7, the store terminal 4 has a control unit 40, a storage unit 41, a communication unit 42, a display unit 44, and an input unit 45.

The storage unit 41 is composed of a semiconductor memory, a hard disk drive, or the like. The storage unit 41 stores software called an operating system (OS) and an application, and various other information.

The communication unit 42 implements a communication protocol capable of performing wired communication (for example, an Internet line or the like) or wireless communication such as 3G and LTE, and connects to the delivery management server 3 to transmit and receive.

The display unit 44 is composed of a display device such as a liquid crystal display or an organic EL panel, and receives an instruction from the control unit 40 to display a map, an icon of an operation button for a touch panel, or the like. Further, the display unit 44 uses the display data transmitted from the display data creation unit 30E of the delivery management server 3 to obtain the delivery destination information, the current position of the delivery vehicle, the map around the current position and the vicinity of the delivery destination, and the statistical information. And various information such as operation management information can be displayed.

The input unit 45 includes a physical switch such as a numeric keypad, an input device (not shown) such as a touch panel provided on the display surface of the display unit 44, and the like.

The control unit 40 is composed of a processor having a CPU, RAM, ROM, I / O, and the like. The control unit 40 has a connection processing unit 401, an order information acquisition unit 402, a server information acquisition unit 403, a mobile allocation unit 404, and an image signal generation unit 405 as functional configurations.

The connection processing unit 401 executes a login process for the delivery management server 3 by using, for example, an identification number (store manager ID) and a password for identifying the store (manager or responsible person).

The order information acquisition unit 402 acquires the order information input via the input unit 45 or stored in the storage unit 41. The order information corresponds to the delivery destination information for delivering the ordered item to the place and time specified by the orderer using the delivery vehicle, and the order information acquisition unit 402 places an order via the communication unit 42. Information (delivery destination information) is transmitted to the delivery management server 3. The delivery destination information includes the delivery area of the delivery destination, the address and name of the delivery destination, the ordered item, the collection amount, the delivery deadline (scheduled delivery time), the delivery person, and the like.

The server information acquisition unit 403 has various information included in the display data transmitted from the delivery management server 3 (display data creation unit 30E, etc.) in response to the request from the store terminal 4, for example, the current position information of the delivery vehicle, delivery. Acquire destination information, delivery destination map information, etc.

The mobile allocation unit 404 allocates a delivery person (delivery vehicle) as a mobile to an unassigned delivery destination in response to a command from the user. This allocation can be performed through an operation on the order input screen described later. The moving body allocation unit 404 includes information acquired from the delivery management server 3, for example, delivery destination information registered by the delivery destination information registration unit 303 and information on the mileage related to the delivery vehicle stored in the delivery vehicle information area 312 ( Predicted fuel consumption (or predicted electricity cost), which is the mileage per fuel unit of the delivery vehicle, the mileage required for delivery that has been completed since the delivery vehicle was recently refueled, and the remaining mileage. A delivery vehicle (delivery vehicle ID) can be automatically assigned to the delivery destination based on the distance).

The image signal generation unit 405 generates an image signal, outputs the generated image signal to the display unit 44, and causes the display unit 44 to display various images. The switching of the image is commanded mainly through the operation of the input unit 45. For some images, the image signal generation unit 405 generates an image signal using the display data acquired by the server information acquisition unit 403. A specific example of an image (display screen) displayed on the display unit 44 by processing by the image signal generation unit 405 will be described later.

[Operation of delivery management system 100]
Next, an example of the operation of the delivery management system 100 will be described. First, an example of the operation of the mobile wireless terminal 2 when performing the delivery business will be described. The operation of the in-vehicle navigation device 1 in this case is the same as the operation of the portable wireless terminal 2. Therefore, the description of the operation of the vehicle-mounted navigation device 1 will be omitted.

FIG. 8 is a diagram showing a transition of a screen displayed on the display unit 24 of the mobile wireless terminal 2. When the delivery person inputs his / her own account and password on the login screen G21 shown in FIG. 8 and taps (presses) the LOGIN button, the delivery management server 3 performs connection processing with the mobile wireless terminal 2. , The delivery destination information assigned to the delivery person is transmitted to the mobile wireless terminal 2. When the mobile wireless terminal 2 receives the delivery destination assigned to the delivery person from the delivery management server 3, the mobile wireless terminal 2 transitions to the delivery destination selection screen G22.

On the delivery destination selection screen G22, a list of delivery destinations assigned to the logged-in delivery person is displayed. The delivery destination list (delivery destination information) is displayed in order from the earliest recommended departure time. A map icon, a delivery destination selection icon, a refueling icon, a know-how registration icon, and a setting icon are displayed in the lower area of the delivery destination selection screen G22. These five icons (referred to as the link destination icon 1401) are icons that are commonly displayed on all screens of the display unit 24 after login. Of the five link destination icons 1401, only the currently valid business link destination icon 1401 is displayed in a different color from the others. On the illustrated delivery destination selection screen G22, only the delivery destination selection icon is displayed in a different color from the others.

When the map icon is tapped on the delivery destination selection screen G22, the screen transitions to the map screen G23. On the map screen G23, the house icon 1411 indicates the location of the store, and the vehicle icon 1412 indicates the current position of the delivery vehicle of the delivery person logged in to the center of the display screen. Although not shown, by selecting a delivery destination and tapping the OK button on the delivery destination selection screen G22, the outbound route to the selected delivery destination and the return route information to the store are displayed on the map screen G23. Route guidance will be provided for the outbound route to the delivery destination and the inbound route to the store. When refueling during delivery, the refueling information is transmitted to the delivery management server 3 by tapping the refueling icon.

Next, an example of the operation of the store terminal 4 will be described based on the screen transition of the main input / output screens displayed on the display unit 44.

FIG. 9 is a screen transition diagram showing a screen transition displayed on the display unit 44. When the store manager's account and password are entered on the login screen G41 and the LOGIN button is tapped, the screen transitions to the map screen G42. More specifically, after the delivery management server 3 performs the connection process with the store terminal 4, the display data creation unit 30E transmits predetermined information related to the generation of the map screen G42 to the store terminal 4. The image signal generation unit 405 performs a process of generating an image signal based on the information acquired by the server information acquisition unit 403, and causes the display unit 44 to display the map screen G42.

FIG. 10A is a diagram showing an example of the map screen G42. As shown in FIG. 10A, the map screen G42 displays a two-dimensional map image 4410 including roads and buildings on most of the screen. In the left area 4400 (left side of the map image 4410) of the map screen G42, the delivery person name (name, abbreviation, nickname, etc.) 4401 for identifying the delivery person, the status information 4402, the remaining number of deliveries 4403, to the store Each image showing the scheduled return time 4404 and the like is displayed.

The map image 4410 is displayed centering on the location of the store, and on the map image, the store icon 4411 indicating the location of the store, the deliveryman icon 4412 indicating the position of the delivery person (all delivery persons departing from the store), Images such as a delivery destination icon 4413 indicating the position of the delivery destination, a blowout image 4414 showing the delivery destination information associated with the delivery destination, and a route image 4415 showing the planned route at the time of delivery and return are displayed in an overlapping manner. To. At the end (upper left end) of the map image 4410, a delivery date image 4416 (“today's delivery” in the figure) indicating when the map image 4410 corresponds to the delivery date is displayed.

The deliveryman icon 4412 is displayed at the position of the vehicle-mounted navigation device 1 or the portable wireless terminal 2 specified by the position information acquired by the information acquisition unit 302 on the map image. The deliveryman icon 4412 is, for example, a character (abbreviation of 1 or 2) indicating the deliveryman name (abbreviation) written inside a circle, and each deliveryman icon 4412 is displayed in a color according to the delivery status. Will be done. For example, the deliveryman icon 4412A (inside the circle) corresponding to the deliveryman who has not completed delivery to the delivery destination is displayed in a predetermined color (blue, which is the fourth color described later), and returns from the delivery destination to the store. The deliveryman icon 4412B (inside the circle) corresponding to the deliveryman who has completed delivery is displayed in a predetermined color (purple, which is a third color described later) different from the deliveryman icon 4412A. As a result, the manager can easily grasp the delivery status of the delivery person while grasping the current position of the delivery person on the map. A detailed explanation of the delivery destination icon 4413 and the balloon image 4414 will be described later.

Four business buttons (map, order input, business management, setting) are displayed in the upper area 4420 (upper side of the map image 4410) of the map screen G42. These business buttons (collectively referred to as business link buttons 4421) are commonly displayed on all screens of the display unit 44 after login. As a result, regardless of which screen is displayed, by tapping any of the business link buttons 4421, it is possible to transition to the business screen of the linked destination. Of the four business link buttons 4421, only the currently enabled business button is displayed in a different color. As a result, the user can easily recognize which business link button 4421 the business currently displayed on the display unit 44 belongs to.

When the order input (button) of the business link buttons 4421 is tapped on the map screen G42, the screen transitions to the order input screen G43. FIG. 10B is a diagram showing an example of the order input screen G43. As shown in FIG. 10B, on the order input screen G43, a delivery destination designation unit 4432 that specifies delivery destination information such as a delivery destination address and a scheduled delivery time, and a delivery person designation that specifies a delivery person to be assigned to the delivery destination are specified. A portion 4433 is provided. The user can input the delivery destination information and the delivery person to be assigned to the delivery destination, respectively, via the delivery destination designation unit 4432 and the delivery person designation unit 4433. Regarding the designation of the delivery person, tapping the delivery person designation unit 4433 displays a list of candidates for the delivery person that can be specified, and by selecting the delivery person from the candidate list, the delivery person can be input.

When the "register order" button 4431 on the order input screen G43 is tapped after inputting the delivery address information or the like, the order information acquisition unit 402 acquires the input delivery address information. Further, the input delivery destination information is transmitted to the delivery management server 3 and registered. At this time, the display screen transitions to the map screen G42 by the processing in the image signal generation unit 405, and as shown in FIG. 10A, the input information is reflected on the map screen G42 and displayed.

When the business management (button) of the business link buttons 4421 is tapped on the map screen G42, the screen transitions to the business management information display screen. As shown in FIG. 9, the business management information display screen includes a delivery person status screen G44, an incomplete business screen G45, a delivery history screen G46, and a statistical information screen G47, and the academic affairs management (button) is tapped. Immediately after that, the screen transitions to the deliveryman status screen G44.

FIG. 10C is a diagram showing an example of the deliveryman status screen G44. As shown in FIG. 10C, four business information link buttons (delivery person status, incomplete work, delivery history, statistical information) are displayed in the upper area (referred to as business information button area 4440) of the delivery person status screen G44. To. These business information link buttons (collectively referred to as business information link buttons 4441) are commonly displayed on the respective business management information display screens G44 to G47. As a result, regardless of which business management information display screen is displayed, by tapping any of the business information link buttons 4441, it is possible to transition to the business management information display screen of the link destination. Of the four business information link buttons 4441, only the currently active business information link button 4441 is displayed in a different color from the others. As a result, the user can easily recognize which business information link button 4441 the business information currently displayed on the display unit 44 belongs to.

On the delivery person status screen G44, the current delivery person status information (delivery person name, status, delivery destination, etc.) is displayed. Specifically, the status information (delivering, customer service, stopped, abnormal stop, returning, refueling, undelivered, waiting, logged out) is sorted by the first sort key, and the name of the delivery person is used as the second sort key. An image of the status information list of the delivered delivery person is displayed. In the case of multiple deliveries that deliver to multiple delivery destinations in a batch, the status of the business currently being delivered is displayed.

As shown in FIG. 9, when the "incomplete work" button is tapped on the delivery person status screen G44, the screen transitions to the incomplete work screen G45. FIG. 10D is a diagram showing an example of the incomplete work screen G45. As shown in FIG. 10D, on the incomplete work screen G45, the delivery person name in the delivery management data other than the current delivery status of "completed" (delivery work in which all deliveries are completed and the return to the store is completed) is displayed. An image of a list of incomplete operations such as delivery status, scheduled departure time, departure time (actual), scheduled delivery time, delivery time (actual), scheduled return time, return time (actual), delivery destination, etc. is displayed. If the person in charge is unassigned, "-" is displayed in the delivery person column, and the unassigned work is preferentially displayed on the screen.

On the unfinished business screen G45, it is possible to set a batch delivery that goes around a plurality of delivery destinations at once. Specifically, by tapping two or more check boxes 4451 on the screen corresponding to the delivery destinations of each undelivered status, a plurality of delivery destinations are selected. After multiple destinations with undelivered status are selected, these deliveries can be set to bulk delivery by tapping the bulk delivery button 4452 on the screen.

As shown in FIG. 9, when the "delivery history" button is tapped on the delivery person status screen G44, the screen transitions to the delivery history screen G46. FIG. 10E is a diagram showing an example of the delivery history screen G46. As shown in FIG. 10E, on the delivery history screen G46, four display switching buttons 4461 (today, designated date, past one week, past one month) are displayed in the upper area 4460. When any of the display switching buttons 4461 is tapped, the server information acquisition unit 403 delivers the delivery history information (delivery person, delivery date, departure time, arrival time, stop / elapsed time, delivery destination) for the corresponding period. Upon receiving from the management server 3, the image signal generation unit 405 generates an image signal based on the image signal and displays it on the display unit 44. FIG. 10E shows an example of delivery history information for the past month.

As shown in FIG. 9, when the "statistical information" button is tapped on the deliveryman status screen G44, the screen transitions to the statistical information screen G47. FIG. 10F is a diagram showing an example of the statistical information screen G47. As shown in FIG. 10F, on the statistical information screen G47, three display switching buttons 4471 (average delivery destination stay time, average moving distance, stop time with respect to delivery time) are displayed in the upper area (referred to as statistical information display switching button area 4470). Is displayed. By tapping any of the display switching buttons 4471, the server information acquisition unit 403 receives the corresponding statistical information (average delivery destination stay time, average moving distance, stop time with respect to delivery time) from the delivery management server 3 and receives the corresponding statistical information (average delivery destination stay time, average travel distance, stop time with respect to delivery time) from the delivery management server 3. The image signal generation unit 405 generates an image signal based on this and displays it on the display unit 44. FIG. 10F shows an example of statistical information of the stop time (%) with respect to the delivery time.

Hereinafter, the display of the delivery destination icon 4413 and the balloon image 4414 on the map screen G42A, which is a characteristic configuration of the present embodiment, will be described in detail. First, the delivery destination icon 4413 will be described. As shown in FIG. 10A, the delivery destination icon 4413 is displayed in the form of a drop pin at a position corresponding to the delivery destination on the map image 4410. Each delivery destination icon 4413 is displayed in a color and size according to the delivery status.

FIG. 11 is a diagram showing an example of the relationship between the display form of the delivery destination icon 4413 and the delivery status. In FIG. 11, the delivery status is classified into the cases where the delivery person is not assigned (not assigned in charge), is returning to the store, is being delivered to the delivery destination, and is not being delivered (not being delivered), and further. , Each delivery status is divided into cases where the scheduled delivery time is within a predetermined time (for example, within 1 hour) and after a predetermined time (for example, 1 hour), and the delivery destination icon 4413 is displayed for each case. An example is shown. An example of the delivery destination icon 4413 when the delivery status is the next day or later is also shown.

In these delivery destination icons 4413, the display color, the shade of the display color, and the size of the icon are defined as shown in the figure. Therefore, nine types of delivery destination icons 4413 (4413A to 4413I) having different display forms can be displayed. Specifically, when the scheduled delivery time is the next day or later, the delivery destination icon 4413 is displayed in the first color (for example, gray) (4413A), and when the delivery status is unassigned, the second color (for example, yellow). (4413B, 4413C), when the delivery status is returning, displayed in a third color (eg purple) (4413D, 4413E), when the delivery status is in delivery, and when delivery is not supported, the first It is displayed in four colors (for example, blue) (4413F to 4413I).

In addition, when the scheduled delivery time is the next day or later, the delivery status is unassigned, the scheduled delivery time is within 1 hour, and the delivery status is being delivered, the display color of the delivery destination icon 4413 is dark (normal darkness). (4413A, 4413B, 4413F, 4413G), otherwise it is dimmed (4413C-4413E, 4413H, 4413I). Furthermore, when the scheduled delivery time is the next day or later, and when the scheduled delivery time in each delivery status is within one hour, the delivery destination icon 4413 is displayed in the first size (normal size) (4413A, 4413B, 4413D, 4413F, 4413H), when the scheduled delivery time in each delivery status is one hour or later, the delivery destination icon 4413 is displayed in a second size smaller than the first size (4413C, 4413E, 4413G, 4413I).

The image signal generation unit 405 determines the delivery status of each delivery destination based on the signal from the server information acquisition unit 403 and the like, and the image signal is displayed so that the delivery destination icon 4413 is displayed in a color according to the relationship of FIG. To generate. As a result, as shown in FIG. 10A, the delivery destination icon 4413 is displayed on the map image in colors, shades and sizes according to the delivery status and the scheduled delivery time, and the manager can display the current position of the delivery person and the delivery destination. After grasping the position on the map image 4410, it is possible to easily grasp whether or not the dividend worker is assigned to each delivery destination. Note that FIG. 10A is an example of displaying an image of same-day delivery, and all the delivery destination icons 4413 are displayed in the first size. When a delivery person is assigned to the delivery destination, the delivery person icon 4412 indicating the delivery person is displayed in a display form according to the delivery status, similarly to the delivery destination icon 4413. For example, it is displayed in the same color, shade, and size as the corresponding delivery destination icon 4413. Therefore, the user can quickly and easily grasp the situation of incomplete and returning deliveries on the map screen 10A by looking at the color and size of the delivery destination icon 4413 and the color of the delivery person icon 4412.

Next, the balloon image 4414 will be described. The balloon image 4414 is added to the delivery destination icon, and its display form changes according to the difference between the current time and the scheduled delivery time. FIG. 12 is a diagram showing changes in the display form of the delivery destination icon 4413 and the balloon image 4414 with the passage of time. As shown in FIG. 12, in the balloon image 4414, a time display unit 4417 that displays the scheduled delivery time and the delivery management number and a delivery person display unit 4418 that displays the delivery person name assigned to the delivery destination are arranged side by side. It will be provided.

The scheduled delivery time of the time display unit 4417 is emphasized in bold or the like when the difference from the current time (for example, 12:50) is within a predetermined time (for example, 1 hour) or when the current time exceeds the scheduled delivery time. It is displayed (4414A-4414C). Of these, when the current time has passed the scheduled delivery time, the scheduled delivery time of the balloon image 4414A is further emphasized and displayed in a color (for example, red) different from the scheduled delivery time of the other balloon images 4414B and 4414C. Will be done. When the scheduled delivery date is the next day or later, the scheduled delivery date and the scheduled delivery time are also displayed on the time display unit 4417 of the balloon image 4414E.

On the delivery person display unit 4418, the delivery person name (for example, an acronym of 1 or 2) assigned to the delivery destination is identifiablely displayed (4414A, 4414B). When a delivery person is not assigned, the delivery person display unit 4418 is blank (4414C to 4414E). In this case, the image signal generation unit 405 generates an image signal so as to change the display mode of the balloon image 4414 (text of the delivery person display unit 4418, etc.) for each delivery person assigned by the mobile body allocation unit 404 ( FIG. 10A). As a result, the manager can recognize the delivery person from the display of the balloon image 4414, and can easily identify the delivery person.

The image signal generation unit 405 specifies the scheduled delivery time of each delivery destination based on the signal from the order information acquisition unit 402 and the like, and blows out an image with a color and a thickness corresponding to the difference between the current time and the scheduled delivery time. An image signal is generated so that the scheduled delivery time is displayed on 4414. As a result, as shown in FIG. 10A, the smaller the difference between the current time and the scheduled delivery time, the more emphasized the balloon image 4414 of the delivery destination is displayed. Therefore, the administrator can immediately grasp the delivery destination where the difference between the current time and the scheduled delivery time is small, and prioritize the delivery management (creation of the delivery plan, etc.) for this delivery destination.

Further, the image signal generation unit 405 identifies whether or not a delivery person is assigned to the delivery destination and the assigned delivery person based on the signal from the order information acquisition unit 402 and the like, and the delivery person name is displayed on the balloon image 4414. The image signal is generated so as to be performed. As a result, the manager can grasp at a glance which delivery person is assigned to each delivery destination, and can create an efficient delivery plan. In addition to this, it is possible to easily grasp the delivery destinations to which the delivery staff has not been assigned even though the scheduled delivery time is approaching, and prioritize the delivery destinations in creating the delivery plan. Delivery personnel can be assigned.

In the above, the typical balloon image 4414 displayed on the map image 4410 has been described, but the image signal generation unit 405 can also display another balloon image 4414 on the map image 4410. FIG. 13A is a diagram showing an example thereof, in which the distance between the plurality of delivery destinations is short, and the plurality of delivery destination icons 4413 and the plurality of balloon images 4414 (for example, the scheduled delivery times are 13:00 and 13:25) are displayed. An example of overlapping is shown. In this example, the delivery destination icon 4413 corresponding to the delivery destination with the earliest scheduled delivery time and the balloon image 4414 are displayed at the top, and the delivery destination icon 4413 and the balloon corresponding to the delivery destination with the later scheduled delivery time are displayed. A part of the image 4414 is hidden and displayed. Even when three or more images are superimposed, they are displayed in the order of earliest scheduled delivery time. As a result, the manager can preferentially grasp the entire delivery destination information of the delivery destination whose scheduled delivery time is early, and can efficiently allocate the delivery staff.

FIG. 13B is a diagram showing an example of another priority display regarding the plurality of balloon images 4414. In FIG. 13B, the stacking order of the delivery destination icon 4413 and the balloon image 4414 is determined according to the delivery status. Specifically, as shown in FIG. 13B, when there is an unassigned delivery destination and an assigned delivery destination of the delivery person, the delivery destination icon 4413B and the balloon image 4414C corresponding to the unassigned delivery destination (for example, delivery). The scheduled delivery time is 13:00) is displayed above the assigned delivery destination icon 4413F and the balloon image 4414B (for example, the scheduled delivery time is 12:40). Even when three or more images are superimposed, they are displayed in an overlapping manner according to the delivery status. As a result, the manager can easily grasp the unassigned delivery destination of the delivery person while looking at the map image, and can preferentially assign the delivery person.

The balloon image 4414 displayed in association with the delivery destination icon 4413 can be hidden by the operation of the administrator. FIG. 13C is a diagram showing an example thereof. As shown in FIG. 13C, when the delivery destination icon 4413 is tapped while both the delivery destination icon 4413 and the balloon image 4414 are displayed, it corresponds to the tapped delivery destination icon 4413 as shown by arrow A. Only the balloon image 4414 is hidden. Next, when the delivery destination icon 4413 is tapped again in the state where the balloon image 4414 is hidden, the balloon image 4414 corresponding to the tapped delivery destination icon 4413 is displayed as shown by the arrow B.

As shown in FIG. 10A, display switching icons 4424 to 4426 for instructing display / non-display of the balloon image 4414 are provided at a predetermined position (upper right in the figure) on the map image 4410. When the display switching icon 4424 is tapped while one or more balloon images are displayed regardless of the delivery status, all the one or more balloon images are hidden. Then, when the display switching icon 4424 is tapped again, all balloon images are displayed regardless of the delivery status. The display switching icon 4425 is a display switching icon corresponding to the delivery status not assigned in charge, and the display switching icon 4426 is a display switching icon corresponding to the delivery status during return.

When at least one balloon image 4414 (4414C to 4414E, etc. in FIG. 12) corresponding to the unassigned charge is displayed on the map image and the display switching icon 4425 is tapped, the unassigned charge on the map image is unassigned. Only all the balloon images 4414 corresponding to are extracted and displayed, and all the balloons with the status other than the assigned person in charge are hidden. Then, when the display switching icon 4425 is tapped again, all the balloon images 4414 including the hidden status are displayed all at once. Similarly, when the display switching icon 4426 is tapped while at least one corresponding balloon image 4414 is displayed on the map image during the return, all the corresponding balloon images 4414 during the return on the map image are tapped. Only will be extracted and displayed, and all balloons with status other than returning will be hidden. Then, when the display switching icon 4426 is tapped again, all the balloon images 4414 including the hidden status are displayed all at once.

By hiding the balloon image 4414 by tapping the delivery destination icon 4413 in this way, the visibility of the road position or the like on the map image is enhanced, and the administrator can easily grasp the road information or the like. Further, since the display and non-display of the balloon image 4414 are alternately switched according to the tap operation of the display switching icons 4425 and 4426, the display switching operation is easy. Furthermore, since three types of display switching icons 4424 to 4426 are provided, only the balloon image 4414 corresponding to all statuses or a specific delivery status (unassigned in charge, returning) determined by the status determination unit 30A can be displayed at one time. It can be extracted and displayed or hidden, and the administrator can easily grasp all the delivery destination information and the delivery destination information according to the predetermined delivery status. Depending on the operation of the display switching icons 4425 and 4426, the delivery destination icon 4413 corresponding to the balloon image 4414 may be displayed, hidden, or semi-transparent together with the balloon image 4414.

FIG. 13D is a diagram showing an example of a balloon image 4414 when a plurality of orders are placed at the same delivery destination. With the conventional delivery destination drop pin, when there are multiple orders to the same delivery destination, only one order can be expressed. On the other hand, the delivery destination icon 4413 of the present embodiment is displayed in a fifth color (for example, white) different from any of the colors shown in FIG. In FIG. 13D, a plurality of balloon images 4414 corresponding to each order are displayed side by side offset from each other in the vertical direction. Note that the balloon images 4414 may be displayed side by side at offset from each other in the left-right direction instead of the up-down direction.

As for the order of arranging the plurality of balloon images 4414, for example, the balloon image 4414 with the earlier scheduled delivery time may be arranged at the lower part of the screen, that is, closer to the delivery destination icon 4413. In the example of FIG. 13D, of the two balloon images 4414F and 4414G whose scheduled delivery times are 13:00 and 16:00, respectively, the balloon image 4414F having the earlier scheduled delivery time is arranged below the balloon image 4414G. When there are multiple orders to the same delivery destination in this way, the color of the delivery destination icon 4413 is set as the fifth color, and the plurality of balloon images 4414 are displayed in an offset manner so that the administrator can display all of them. Delivery destination information can be grasped at the same time, and it is possible to prevent oversight of delivery destination information.

Further, in FIG. 13D, the balloon image 4414G whose scheduled delivery time is late, more specifically, the balloon image 4414G whose scheduled delivery time is later than the current time by a predetermined time or more is displayed in a smaller size than the balloon image 4414F. By reducing the size of the balloon image 4414G having a late scheduled delivery time in this way, the limited space on the map screen can be efficiently used. In addition to this, in the example of FIG. 13D, marks M1 and M2 for identifying the delivery status are displayed inside the balloon images 4414F and 4414G. These marks M1 and M2 can be used for multiple deliveries that deliver multiple destinations at once, single deliveries that deliver a single destination, assigned by a person in charge, unassigned by a person in charge, returning, etc. It is displayed in different forms (colors, shapes) depending on the situation. For example, multiple deliveries and single deliveries are displayed in different colors (green for multiple deliveries, blue for single deliveries), and unassigned and assigned personnel are displayed differently. As a result, the manager can easily grasp various delivery statuses.

FIG. 13E is a diagram showing another example of the balloon image 4414. In this example, when it is necessary to distinguish predetermined delivery destination information from other delivery destination information, for example, it is an important order for a store, a mark 4419 having a predetermined shape (for example, a star shape) is displayed in the balloon image 4414. Will be done. As a result, the manager can easily grasp the presence or absence of a predetermined order, and can assign an appropriate delivery person according to the order contents to the delivery destination. An important order can be commanded by, for example, providing a check box corresponding to each order on the order input screen G43 and allowing the manager to select an order via the check box.

FIG. 14 is a diagram showing an example of a change in the display form of the map screen of FIG. 10A. In FIG. 10A, when the delivery person display unit 4418 (FIG. 12) of the balloon image 4414 corresponding to the delivery destination to which the delivery person has not been assigned is tapped, the image shifts to the image of FIG. In FIG. 14, a list image 4405 for displaying a list of delivery personnel is displayed superimposed on the map image 4410. In the list image 4405, the delivery status of each delivery person acquired from the delivery management server 3 and the information related to the delivery status (scheduled delivery time and log-out time) are displayed in a list. By selecting a delivery person by tapping on the list image 4405, a delivery person can be assigned to the delivery destination. As a result, delivery personnel can be assigned immediately on the map screen, and speedy and efficient delivery management becomes possible.

FIG. 15 is a diagram showing an example of another display form of the delivery destination icon 4413 included in the map screen of FIG. 10A. In FIG. 15, the delivery destination icon 4413 of FIG. 10A, the delivery destination icon 4413-1 which is the first modification (modification example 1), and the delivery destination icon which is the second modification (modification example 2) are shown. 4413-2 are arranged and shown as a full information display state of the delivery destination icon and an information omission or compact display state, respectively. The display state of all information of the delivery destination icon in the figure and the information omission / compact state can be alternately switched by tapping the display switching icon 4424 of FIG. 10A. The delivery destination icons 4413, 4413-1, 4413-2 may be tapped, or may be switched by another operation.

The delivery destination icon 4413-1 of the first modification is a form of a drop pin in which the delivery destination icon 4413 (drop pin) of FIG. 10A and the balloon image 4414 are integrated. The delivery destination icon 4413-1 includes a delivery destination icon 4413-11 corresponding to a single delivery and a delivery destination icon 4413-12 corresponding to a plurality of deliveries in the all information display state, and is a single unit in the information omission / compact display state. It includes a delivery destination icon 4413-13 corresponding to delivery and a delivery destination icon 4413-14 corresponding to multiple deliveries. Each of these delivery destination icons 4413-11, 4413-12, 4413-13, 4413-14 has an information display unit 4413-10 at the head portion of the drop pin.

The information display unit 4413-10 of the delivery destination icon 4413-11, 4413-12 shows, in order from the left, a display unit 4413-15 indicating whether it is a single delivery or a plurality of deliveries, and a scheduled delivery time (13:30 in FIG. 15). It includes a display unit 4413-16 indicating a delivery control number (No. *** in FIG. 15) and a display unit 4413-17 indicating an assigned delivery person name (“Oyama” in FIG. 15). The display unit 44131-15 of the delivery destination icon 4413-11 has a single circle indicating a single delivery, and the display unit 4413-15 of the delivery destination icon 4413-12 indicates a plurality of deliveries (two in FIG. 15). ) Is displayed. The ○ number “2” in the display unit 4413-16 of the delivery destination icon 4413-12 indicates the delivery order. The information display unit 4413-10 of the delivery destination icon 4413-13, 4413-14 displays, in order from the left, a display unit 4413-18 indicating single delivery or multiple delivery, and a display unit 4413-19 indicating the delivery person name. Including. The display unit 4413-18 of the delivery destination icon 4413-13 displays a single circle indicating a single delivery, and the display unit 44131-18 of the delivery destination icon 4413-14 displays a plurality of circles indicating multiple deliveries. To. On the display unit 4413-19 of the delivery destination icon 4413-13, 4413-14, an acronym of the delivery person for identifying the delivery person is displayed.

The drop pin size of the delivery destination icon 4413-1 of the modification 1, the text size, the font, and the display color are controlled in the same manner as in FIGS. 11 and 12. According to the configuration of the first modification, by integrating the delivery information such as the scheduled delivery time, the control number, and the delivery order with the delivery destination icon (drop pin), all the delivery information is compacted in the delivery destination icon 4413-1. Can be displayed on.

The delivery destination icon 4413-2 of the second modification is also in the form of a drop pin by integrating the delivery destination icon 4413 (drop pin) of FIG. 10A and the balloon image 4414. The delivery destination icon 4413-2 includes a delivery destination icon 4413-21 corresponding to a single delivery and a delivery destination icon 4413-22 corresponding to a plurality of deliveries in the all information display state, and is a single number in the information omission / compact display state. It includes a delivery destination icon 4413-23 corresponding to delivery and a delivery destination icon 4413-24 corresponding to multiple deliveries. Each of these delivery destination icons 4413-21, 4413-22, 4413-23, 4413-24 has an information display unit 4413-20 at the head portion of the drop pin.

The information display unit 4413-20 of the delivery destination icon 4413-211, 4413-22 indicates the scheduled delivery time (13:30 in FIG. 15) in the form of an analog clock, and the delivery control number (delivery control number (13:30 in FIG. 15) is located below the center of the analog clock. In FIG. 15, a display unit 4413-26 indicating No. ***) and a display unit 4413 showing a fan-shaped and assigned delivery person name (“Oyama” in FIG. 15) adjacent to the upper part of the head portion of the drop pin. It has -27 and. In the case of multiple deliveries, the outer frame of the watch (display unit 4413-25) is indicated by a double line, whereby single delivery and multiple deliveries are visually distinguished. The information display unit 4413-20 of the delivery destination icon 4413-23, 4413-24 has a display unit 4413-29 indicating the acronym of the delivery person for identifying the delivery person at the upper part of the head portion of the drop pin. The drop pin (display unit 4413-28) of the delivery destination icon 4413-24 is displayed as a double line corresponding to a plurality of deliveries.

The drop pin size, text size, font, and display color of the delivery destination icon 4413-2 of the second modification are controlled in the same manner as in FIGS. 11 and 12. According to the configuration of the second modification, by integrating the delivery information such as the scheduled delivery time, the control number, and the delivery order with the delivery destination icon (drop pin), all the delivery information is compacted in the delivery destination icon 4413-1. Can be displayed on.

According to the embodiment of the present invention, the following effects can be obtained.
(1) The delivery management device 6 delivers via the order information acquisition unit 402 that acquires order information (delivery destination information) including the delivery destination of the item and the scheduled delivery time to the delivery destination, and the delivery management server 3. The server information acquisition unit 403 that acquires map information including the destination, the moving body allocation unit 404 that assigns a delivery person to the delivery destination in response to a command from the administrator, and the position information of the moving body such as a delivery vehicle or a delivery person. An image signal generation unit 405 that generates an image signal based on the information acquired from the information acquisition unit 302 to be acquired, the order information acquisition unit 402, the server information acquisition unit 403, the moving body allocation unit 404, and the information acquisition unit 302, and an image. It includes a display unit 44 that displays an image corresponding to the image signal generated by the signal generation unit 405 (FIGS. 1, FIG. 4, and FIG. 7). The image signal generation unit 405 displays the map image 4410, and maps the delivery destination icon 4413 and the balloon image 4414 showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation status of the delivery person to the delivery destination. An image signal is generated so as to be associated with the delivery destination point on the image 4410 and displayed on the map image 4410 (FIG. 10A).

With this configuration, the position of the delivery person, the delivery destination, the scheduled delivery time, etc. are displayed on the map image 4410, so that the administrator can easily grasp the delivery destination information on the map image and display a plurality of screens. Appropriate delivery personnel can be easily assigned to each delivery destination without comparison.

(2) As the image displayed on the map image, the delivery destination icon 4413 whose display mode changes before and after the allocation of the delivery person by the mobile allocation unit 404 can be included (FIG. 11). .. As a result, the manager can easily grasp the allocation status of the delivery person from the display mode of the delivery destination icon 4413, and the delivery person can quickly assign the delivery person to the unassigned delivery destination.

(3) In this case, the image signal generation unit 405 generates an image signal so as to change the display mode of the balloon image 4414 (text of the delivery person display unit 4418, etc.) for each delivery person assigned by the mobile body allocation unit 404. Generate (Fig. 10A). As a result, the manager can recognize the delivery person from the display of the balloon image 4414, and can easily identify the delivery person.

(4) When the order information acquisition unit 402 acquires a plurality of order information, the image signal generation unit 405 generates image signals of a plurality of delivery destination icons 4413 and a blowout image 4414 corresponding to the respective order information, and also maps. When a plurality of images (a plurality of blowout images 4414, etc.) are superposed on the image 4410, an image signal is generated so as to be superposed on the blowout image 4414 corresponding to the order information having an early scheduled delivery time (the image signal is generated). FIG. 13A). As a result, even when the delivery destinations are close to each other and the balloon images 4414 overlap each other, the images with the earlier scheduled delivery time are preferentially displayed, so that the delivery staff can be assigned in order.

(5) The image signal generation unit 405 generates an image signal so as to change the display mode of the delivery destination icon 4413 and the balloon image 4414 according to the difference between the current time and the scheduled delivery time (FIG. 12). As a result, the manager can easily grasp the order to the delivery destination whose scheduled delivery time is close, and can appropriately perform the delivery management including the allocation of the delivery staff.

(6) The display or non-display of the balloon image 4414 is commanded by tapping the delivery destination icon 4413, and the image signal generation unit 405 displays the balloon image 4414 in response to the display / non-display command by this tap operation. Alternatively, an image signal is generated so as to be hidden (FIG. 13C). As a result, hidden information is displayed by the balloon image 4414, so that the administrator can easily grasp the road information and the like.

(7) The delivery management device 6 determines the delivery status (delivery status) to the delivery destination based on the information acquired from the order information acquisition unit 402, the mobile allocation unit 404, and the information acquisition unit 302. (Fig. 4). The image signal generation unit 405 displays or hides the delivery destination icon 4413 and the balloon image 4414 for each delivery status determined by the status determination unit 30A by, for example, tapping the display switching icons 4425 and 4426 (FIG. 10A). It is also possible to generate an image signal. As a result, only the delivery destination information corresponding to the predetermined delivery status can be displayed, and the administrator can easily perform the delivery management for each delivery status.

(8) The image signal generation unit 405 generates an image signal so as to change the display mode of the delivery destination icon 4413 and the balloon image 4414 according to the delivery status determined by the status determination unit 30A, and also generates an order information acquisition unit. When the 402 acquires a plurality of order information, a plurality of delivery destination icons 4413 and a balloon image 4414 corresponding to the respective order information are generated. Further, when the plurality of delivery destination icons 4413 and the balloon image 4414 are arranged on the map image 4410 so as to overlap each other, the image signal generation unit 405 may have a plurality of delivery destination icons 405 in an order according to the delivery status determined by the status determination unit 30A. An image signal is generated so that the delivery destination icon 4413 and the balloon image 4414 are displayed in an overlapping manner (FIG. 13B). As a result, the balloon image 4414 according to the unassigned delivery status can be preferentially displayed, and the delivery staff can be reliably assigned.

(9) When the order information acquisition unit 402 acquires a plurality of order information to the same delivery destination, the image signal generation unit 405 causes the plurality of balloon images 4414 corresponding to the plurality of order information to be offset from each other and displayed. An image signal is generated in (FIG. 13D). As a result, the manager can grasp all the delivery destination information for the same delivery destination at the same time.

(10) The balloon image 4414 has a delivery person display unit 4418 that displays the allocation state of the delivery person to the delivery destination (FIG. 12). The image signal generation unit 405 generates an image signal so that when the delivery person display unit 4418 (particularly, the delivery person display unit 4418 not assigned in charge) is tapped, the delivery person displays the list image 4405 in which the list is displayed. (Fig. 14). As a result, the administrator can grasp the status (delivery status) of each delivery person on the map image, and by selecting the delivery person from the list image 4405 by tap operation, the delivery person is assigned to the unassigned delivery destination. It can be performed. Therefore, the delivery staff can be assigned quickly, and efficient delivery management can be performed.

(11) The delivery management method according to the embodiment of the present invention is configured by the operation of the delivery management device 6 described above as a procedure, and order information including the delivery destination of the goods and the scheduled delivery time to the delivery destination. The procedure for acquiring order information, the procedure for acquiring map information including the delivery destination, the procedure for assigning a delivery person to a delivery destination according to a command from the administrator, and the position of the delivery person. Image signal generation procedure and image signal generation that generate an image signal based on the information acquired by the location information acquisition procedure for acquiring information, the order information acquisition procedure, the map information acquisition procedure, the delivery destination allocation procedure, and the location information acquisition procedure. It includes a display procedure for displaying an image corresponding to the image signal generated by the unit. In the image signal generation procedure, the map image 4410 is displayed, and an image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation status of the delivery person to the delivery destination, that is, the delivery destination icon 4413 and the balloon image 4414. Is generated in association with the delivery destination point on the map image 4410. As a result, the manager can easily grasp the delivery destination information on the map image, and can easily assign an appropriate delivery person to each delivery destination.

(12) The delivery management system 100 is acquired by the store terminal 4 having the order information acquisition unit 402 for acquiring the order information including the delivery destination of the goods and the scheduled delivery time to the delivery destination, and the order information acquisition unit 402. An in-vehicle navigation device 1 or a mobile wireless terminal 2 provided in a delivery vehicle or a delivery person who delivers an item to a delivery destination according to an order information sentence, and a store terminal 4 and an in-vehicle navigation device 1 or a mobile wireless terminal 2, respectively. It includes a delivery management server 3 that performs communication (FIG. 1). The delivery management system 100 is provided in a delivery vehicle or an in-vehicle navigation device 1, or is provided in a portable wireless terminal 2 carried by a delivery person, and is provided with sensor units 13 and 23 for detecting the position of the delivery vehicle or the delivery person, and delivery. Information acquisition unit 302 provided in the management server 3 to acquire the position information detected by the sensor units 13 and 23, and server information provided in the store terminal 4 to communicate with the delivery management server 3 to acquire map information. The acquisition unit 403, the mobile body allocation unit 404 provided in the store terminal 4 and assigning a delivery person to the delivery destination in response to a command from the administrator, and the order information acquisition unit 402 provided in the store terminal 4 An image signal generation unit 405 that generates an image signal based on information acquired from the server information acquisition unit 403, a mobile body allocation unit 404, and an information acquisition unit 302, and an image signal generation unit 405 provided in the store terminal 4 and generated by the image signal generation unit 405. It is provided with a display unit 44 that displays an image corresponding to the image signal (FIGS. 2 to 4 and 7). The image signal generation unit 405 displays a map image 4410 showing the location of the delivery destination, and also displays a delivery destination icon 4413 and a balloon image 4414 showing the scheduled delivery time to the delivery destination and the allocation status of the delivery staff to the delivery destination. An image signal is generated so as to be displayed in association with the delivery destination point on the map image 4410 (FIG. 10A). As a result, in the delivery management system 100 configured so that the in-vehicle navigation device 1 (or mobile wireless terminal 2) and the store terminal 4 can communicate with each other via the delivery management server 3, the administrator delivers to each delivery destination. Personnel can be assigned easily and appropriately.

(Modification example)
The above embodiment can be transformed into various forms. Hereinafter, some modifications will be described. In the above embodiment (FIG. 4), the delivery management server 3 is provided with an information acquisition unit 302 for acquiring the position information of the delivery vehicle or the delivery person (collectively referred to as a moving body), and the position information of the moving body and the delivery destination are provided. The server information acquisition unit 403 of the store terminal 4 acquires the map information including the above, but the store terminal 4 acquires the location information and the map information without going through the delivery management server 3. May be good. That is, instead of configuring the delivery management device 6 with the delivery management server 3 and the store terminal 4, for example, the delivery management device 6 may be configured only with the store terminal 4. In the above embodiment, the position of the moving body is detected by the GPS sensor (sensor units 13 and 23), but the configuration of the detection unit is not limited to this.

In the above embodiment (FIG. 10A), the image signal generation unit 405 displays the delivery destination icon 4413 and the balloon image 4414 on the map image, but the configuration (shape, size, color, arrangement, etc.) of the additional image ) Is not limited to the above. That is, an additional image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation state of the moving object to the delivery destination is displayed on the map image in association with the delivery destination point on the map image. Any configuration of the image signal generation unit may be used as long as the image signal is generated. Either one of the delivery destination icon 4413 and the balloon image 4414, or the delivery destination icon 4413 and the balloon image 4414 plus another image may be added as an additional image. In the above embodiment, the delivery management server 3 (display data creation unit 30E) transmits display data to the store terminal 4, and the display data is used to generate an image signal on the store terminal 4. The management server 3 may generate an image signal, and the image data may be transmitted from the delivery management server 3 to the store terminal 4. That is, at least a part of the processing as the image signal generation unit may be performed by the delivery management server 3 instead of the store terminal 4. In other words, the image signal generation unit may be provided on at least one of the delivery management server 3 and the store terminal 4. Further, the mobile body allocation unit 404 that allocates the mobile body to the delivery destination in response to a command from the user (administrator) may be provided in the delivery management server 3 instead of the store terminal 4.

In the above embodiment (FIG. 13C), the display or non-display of a part or all of the balloon image 4414 is commanded by tapping the delivery destination icon 4413, but the configuration of the display switching command unit is not limited to this. .. In the above embodiment, the status determination unit 30A of the delivery management server 3 determines the delivery status (delivery status) to the delivery destination based on the information acquired from the order information acquisition unit 402, the mobile allocation unit 404, and the information acquisition unit 302. Although the determination is made, the configuration of the delivery status determination unit is not limited to this. In the above embodiment, the in-vehicle navigation device 1 or the portable wireless terminal 2 is provided on the mobile body (delivery vehicle, delivery person), but the configuration of the mobile wireless terminal is not limited to this.

In the above embodiment, an example of applying the delivery management device to the delivery management system of the courier business that delivers the ordered goods at the place and time specified by the orderer has been described, but the delivery management device of the present invention has been described. It can be applied not only to the courier business but also to the delivery management system of other transportation businesses.

The above description is merely an example, and the present invention is not limited to the above-described embodiments and modifications as long as the features of the present invention are not impaired. It is also possible to arbitrarily combine one or a plurality of the above-described embodiments and the modified examples, and it is also possible to combine the modified examples.

1 In-vehicle navigation device, 2 mobile wireless terminal, 3 delivery management server, 4 store terminal, 6 delivery management device, 13, 23 sensor unit, 30A status judgment unit, 44 display unit, 100 delivery management system, 302 information acquisition unit, 402 Order information acquisition unit, 403 Server information acquisition unit, 404 Mobile device allocation unit, 405 image signal generation unit, 4405 list image, 4410 map image, 4413 delivery destination icon, 4414 balloon image

Claims (13)

An order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and an order information acquisition unit.
The map information acquisition department that acquires map information including delivery destinations,
A mobile allocation unit that assigns mobiles to delivery destinations in response to commands from users,
A position information acquisition unit that acquires the position information of the moving body, and
An image signal generation unit that generates an image signal based on information acquired from the order information acquisition unit, the map information acquisition unit, the mobile body allocation unit, and the position information acquisition unit.
A display unit that displays an image corresponding to the image signal generated by the image signal generation unit is provided.
The image signal generation unit displays a map image, an additional image showing a delivery destination point, a scheduled delivery time to the delivery destination, and an allocation state of the moving object to the delivery destination, and a delivery time to the delivery destination. An image signal is generated so that a route image indicating a planned route at the time of return from the delivery destination is associated with the delivery destination point on the map image and displayed on the map image .
The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination.
The image signal generation unit is a delivery management device, characterized in that when the delivery person display unit is operated, the delivery person generates an image signal so as to display a list image displayed in a list. In the delivery management device according to claim 1,
The additional image is a delivery management device including an icon whose display mode changes before and after allocation of the mobile body by the mobile body allocation unit. In the delivery management device according to claim 2.
The delivery management device is characterized in that the image signal generation unit generates an image signal so as to change the display mode of the additional image for each of the mobile bodies assigned by the mobile body allocation unit. In the delivery management device according to any one of claims 1 to 3.
When the order information acquisition unit acquires a plurality of order information, the image signal generation unit generates image signals of a plurality of additional images corresponding to the respective order information, and also generates the image signals of the plurality of additional images on the map image. A delivery management device characterized in that when the images are arranged on top of each other, an image signal is generated so that additional images corresponding to order information with an earlier scheduled delivery time are superimposed on each other. In the delivery management device according to any one of claims 1 to 4.
The image signal generation unit is a delivery management device that generates an image signal so as to change the display mode of the additional image according to a difference between the current time and the scheduled delivery time. In the delivery management device according to any one of claims 1 to 5,
Further, a display switching command unit for commanding the display or non-display of a part or all of the additional image by the operation of the user is provided.
The delivery management device is characterized in that the image signal generation unit generates an image signal so as to display or hide the additional image in response to a command from the display switching command unit. In the delivery management device according to claim 6,
A delivery status determination unit that determines the delivery status to the delivery destination based on the information acquired from the order information acquisition unit, the mobile body allocation unit, and the location information acquisition unit is further provided.
The image signal generation unit is a delivery management device that generates an image signal so as to display or hide a part or all of the additional image for each delivery status determined by the delivery status determination unit. In the delivery management device according to any one of claims 1 to 6.
A delivery status determination unit that determines the delivery status to the delivery destination based on the information acquired from the order information acquisition unit, the mobile body allocation unit, and the location information acquisition unit is further provided.
The image signal generation unit generates an image signal so as to change the display mode of the additional image according to the delivery status determined by the delivery status determination unit, and the order information acquisition unit generates a plurality of order information. Upon acquisition, image signals of a plurality of additional images corresponding to the respective order information are generated, and when the plurality of additional images are arranged on the map image so as to overlap each other, the delivery status determination unit determines. A delivery management device, characterized in that an image signal is generated so that the plurality of additional images are superimposed and displayed in an order according to a delivery status. In the delivery management device according to any one of claims 1 to 8.
When the order information acquisition unit acquires a plurality of order information to the same delivery destination, the image signal generation unit displays an image signal so that a plurality of additional images corresponding to the plurality of order information are offset from each other. A delivery management device characterized by producing. An order information acquisition procedure for acquiring order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and
Map information acquisition procedure to acquire map information including delivery destination, and
The delivery destination allocation procedure for assigning a mobile to a delivery destination according to a command from the user,
The position information acquisition procedure for acquiring the position information of the moving body and
An image signal generation procedure for generating an image signal based on the information acquired by the order information acquisition procedure, the map information acquisition procedure, the delivery destination allocation procedure, and the location information acquisition procedure.
A display procedure for displaying an image corresponding to an image signal generated by the image signal generation unit is included.
In the image signal generation procedure, a map image is displayed, an additional image showing a delivery destination point, a scheduled delivery time to the delivery destination, and an allocation state of the moving object to the delivery destination, and a delivery time to the delivery destination and An image signal is generated so that a route image showing a planned route at the time of returning from the delivery destination is associated with the delivery destination point on the map image and displayed on the map image.
The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination.
The image signal generation procedure is a delivery management method, characterized in that when the delivery person display unit is operated, an image signal is generated so that the delivery person displays a list image displayed in a list. A store terminal having an order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination.
A mobile communication terminal provided on a mobile body that delivers goods to a delivery destination according to the order information acquired by the order information acquisition unit.
A delivery management system including a delivery management server that communicates with the store terminal and the mobile communication terminal, respectively.
A detection unit provided on the mobile body or the mobile communication terminal to detect the position of the mobile body, and
A location information acquisition unit provided in the delivery management server and acquiring location information detected by the detection unit, and a location information acquisition unit.
A map information acquisition unit provided on the delivery management server or the store terminal to acquire map information,
A mobile body allocation unit provided on the delivery management server or the store terminal and assigning a mobile body to a delivery destination in response to a command from a user.
An image signal provided in the delivery management server or the store terminal and generating an image signal based on information acquired from the order information acquisition unit, the map information acquisition unit, the mobile allocation unit, and the location information acquisition unit. Generator and
The store terminal is provided with a display unit for displaying an image corresponding to the image signal generated by the image signal generation unit.
The image signal generation unit displays a map image, an additional image showing a delivery destination point, a scheduled delivery time to the delivery destination, and an allocation state of the moving object to the delivery destination, and a delivery time to the delivery destination. An image signal is generated so that a route image showing a planned route at the time of returning from the delivery destination is associated with the delivery destination point on the map image and displayed on the map image.
The additional image has a deliveryman display unit that displays information on the deliveryman corresponding to the moving body assigned to the delivery destination.
The image signal generation unit is a system characterized in that when the delivery person display unit is operated, the delivery person generates an image signal so as to display a list image displayed in a list. An order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and an order information acquisition unit.
The map information acquisition department that acquires map information including delivery destinations,
A mobile allocation unit that assigns mobiles to delivery destinations in response to commands from users,
A position information acquisition unit that acquires the position information of the moving body, and
An image signal generation unit that generates an image signal based on information acquired from the order information acquisition unit, the map information acquisition unit, the mobile body allocation unit, and the position information acquisition unit.
A display unit that displays an image corresponding to the image signal generated by the image signal generation unit is provided.
The image signal generation unit generates an image signal of a login screen on which the user can input user information, and then when the user information is input on the login screen, the image signal of the map screen is generated and the image signal is generated. A map image is displayed on the map screen, and an additional image showing the delivery destination point, the scheduled delivery time to the delivery destination, and the allocation state of the moving object to the delivery destination is added to the delivery destination point on the map image. An image signal is generated so as to be associated and displayed on the map image.
The map screen has a first screen transition command unit that commands a transition to an order input screen in which the user can input the order information by the operation of the user.
The order input screen has a second screen transition command unit that commands a transition to the map screen by a user operation.
When the first screen transition command unit is operated on the map screen, the image signal generation unit generates an image signal of the order input screen, and the second screen transition command unit is operated on the order input screen. Then, a delivery management device characterized by generating an image signal of the map screen. An order information acquisition unit that acquires order information including a delivery destination of an item and a scheduled delivery time to the delivery destination, and an order information acquisition unit.
The map information acquisition department that acquires map information including delivery destinations,
A mobile allocation unit that assigns mobiles to delivery destinations in response to commands from users,
A position information acquisition unit that acquires the position information of the moving body, and
An image signal generation unit that generates an image signal based on information acquired from the order information acquisition unit, the map information acquisition unit, the mobile body allocation unit, and the position information acquisition unit.
A display unit that displays an image corresponding to the image signal generated by the image signal generation unit is provided.
The image signal generation unit displays a map image, and also displays an additional image showing a delivery destination point, a scheduled delivery time to the delivery destination, and an allocation state of the moving object to the delivery destination, and displays the delivery on the map image. The moving body image showing the moving body is displayed on the map image in association with the previous point, and the moving body image showing the moving body is displayed on the map image based on the position information of the moving body acquired by the position information acquisition unit on the map image. Generate an image signal to display on the map image and
The delivery management device, characterized in that the image of the moving body corresponding to the moving body heading to the delivery destination and the moving body image corresponding to the moving body returning from the delivery destination are displayed in different colors.

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