JP6897285B2 - Document deficiency examination system - Google Patents

Description

The present invention relates to a system for examining deficiencies in application documents required when applying for installments and the like.

Installments (loans), in which the price for purchasing high-priced products is divided and paid, have been used for the payment of high-priced products such as automobiles. A purchaser who purchases a high-priced product using an installment payment fills in necessary items such as the purchaser's name, creates an application form with the purchaser's seal stamped, etc., and then sends the application form to the reception center that accepts the installment application. A set of application documents including the above will be mailed, and the reception center will examine the incompleteness of the documents included in the application documents such as unseal.

If all the deficiency examinations related to the application documents are performed by a person, the time required for the deficiency examination of the application documents will be long, and the number of personnel required for the deficiency examination of the application documents will be large. It is necessary to be able to do it.

As an invention that can efficiently examine deficiencies in application documents, after importing the image data of the documents included in the application documents, character information and mark information are extracted from the image corresponding to the entry field provided in the documents included in the application documents. Patent Document 1 discloses an invention that reads and selects deficient documents.

In the invention disclosed in Patent Document 1, character information and mark information are read from the image in the range corresponding to the entry field provided in the document included in the application document to automatically determine the deficiency, but handwriting is performed. Since it may not be possible to automatically identify an entry deficiency from the characters in, it is still often the case that a person visually determines an entry deficiency or the like from a document image.

Japanese Unexamined Patent Publication No. 2001-266065

Even when a person visually examines deficiencies in application documents, improving the efficiency of deficiency examinations in application documents is an important issue. In addition, when a person visually examines deficiencies in application documents, reducing examination errors related to deficiency examinations in application documents is also an important issue. Therefore, the present invention provides a system that can efficiently carry out the deficiency examination of the application documents and reduce the examination mistakes related to the deficiency examination of the application documents even when a person performs the deficiency examination of the application documents. To do.

The first invention for solving the above problems is a system for examining deficiencies in documents included in application documents, and a terminal device operated by a worker who examines deficiencies in documents included in application documents, and the above. An examination item that is composed of at least a terminal device and a deficiency examination management device connected via a network, and the deficiency examination management device stores an examination item image that is an image in a range corresponding to the examination item for each application document. An image DB, a question DB that stores question data that describes the examination contents of the examination items, and an item-specific examination table that shows the item-specific examination procedure related to the examination items set for the document type are stored for each examination item. The separate examination DB, the response DB that stores the response data transmitted from the terminal device for each examination item, and the examination item corresponding to the examination item notified from the terminal device when the examination item is notified from the terminal device. The itemized examination table is provided with an itemized examination execution unit that acquires the itemized examination table from the itemized examination DB and examines the deficiencies of the application documents for each application document. Is a hierarchical table in which the answer data indicating normality is associated with the item to be examined for deficiency next, and the answer data related to one question data is associated with the other question data. in another the item examination, examination item image is an image of a range corresponding to the inspection items, the question data that describes the examination contents of inspection items to be displayed on at least the terminal device, the reply data transmitted from the terminal device the itemized examination process of storing the reply DB, there are no items to deficiencies examination to the next associated with response data indicating the normal obtained from the terminal device, or, response data indicating the deficiencies from the terminal device This is a document deficiency examination system characterized in that deficiency examinations are carried out for items related to the examination items until the data is obtained.
According to the first invention, the deficiency examination related to one application document is executed according to the above-mentioned hierarchical structure, and the deficiency examination can be performed for a plurality of items related to the examination items, so that the deficiency examination of the application documents can be efficiently carried out. .. Further, according to the first invention, when the response data indicating the deficiency is transmitted from the terminal device, the deficiency examination for one application document is completed, so that the deficiency examination of the application documents can be efficiently performed.

Further, in the second invention, in the document deficiency examination system described in the first invention , the itemized examination execution unit of the deficiency examination management device responds sent from the terminal device in the itemized examination process. When the data is predetermined answer data, the terminal device is characterized by displaying a caution screen for the purpose of reconfirming the answer. In the second invention, if the predetermined answer data is used as the answer data having many examination mistakes, when the answer data having many examination mistakes is input, the worker can be made to reconfirm the answer data, and it is a single shot. It is possible to reduce examination mistakes that occur in the future.

Further, the third invention is the document deficiency examination system described in the first invention or the second invention, and the itemized examination execution unit of the deficiency examination management device has the above items in all the application documents to be examined. When the separate examination process is executed, the number of response data corresponding to the deficiency is totaled, and if the number of response data corresponding to the deficiency is equal to or higher than the frequency of occurrence preset in the response data corresponding to the deficiency, the item is classified. It is characterized by invalidating the response data obtained in the examination process. According to the third invention, when the number of answer data corresponding to the deficiency is abnormally large, it is determined that there was an error in the input of the answer data. It can be reduced.

The document deficiency examination system according to the present invention is configured so that a person can examine deficiencies in application documents for each examination item. If the application document deficiency examination can be performed for each examination item, the application document deficiency examination content can be simplified, so that the application document deficiency examination can be carried out efficiently, and examination mistakes related to the application document deficiency examination can be made. Can be reduced.

The figure explaining the structure of the document deficiency examination system and the deficiency examination flow of application documents. Block diagram of the document deficiency examination system. The figure explaining the document image DB. The figure explaining the sorting DB. The figure explaining the examination item image DB. The figure explaining the item-by-item examination DB. The figure explaining the answer DB. The figure explaining the opening / tying process and the scanning process. The figure explaining the application documents enclosed in an envelope. The figure explaining the sorting process. The figure explaining the cutting process. The figure explaining the area corresponding to the examination item set in the application form. The figure explaining the examination process by item. The figure explaining the examination screen by item. The figure explaining the caution screen.

From here, preferred embodiments of the present invention will be described. The following description does not constrain the technical scope of the present invention, but is described to aid understanding.

FIG. 1 is a diagram for explaining the configuration of the document deficiency examination system 1 and the deficiency examination flow of application documents according to the present embodiment.

As shown in FIG. 1, in the deficiency examination flow of the application document 2, the document of the document included in the application document 2 enclosed in the envelope 2a is opened by opening the envelope 2a mailed from the applicant who applies for the use of installment or the like. The opening / linking process P1 for registering the control number, the scanning process P2 for imaging each document included in the application document 2 mailed from the applicant, and the document image obtained in the scanning process P2 for each document type. Sorting process P3 that performs sorting according to each application document 2 and cutting process that cuts out the image of the range corresponding to the examination item subject to deficiency examination from the document image as the examination item image for each application document 2. Using P4 and the examination item image cut out in the cutting process P4, the item-specific examination process P5 that performs a deficiency examination for each examination item, the application document 2 mailed from the applicant, and the deficiency examination result are sent to the designated designated organization. The delivery process P6 is included.

The document deficiency examination system 1 illustrated in FIG. 1 is a system for examining deficiencies in the documents included in the application document 2, and is a deficiency examination management device having a function of executing the deficiency examination of the application document 2 for each examination item. In addition to 10 and the terminal device 11 operated by the worker who performs the work related to the deficiency examination of the application document 2, the image scanner 13 for imaging each document included in the application document 2 and the image scanner 13 are imaged. The deficiency examination management device 10, the terminal device 11, the storage server 12, and the image scanner 13 are each connected to the network 14, including the storage server 12 in which document images and the like are registered. The storage server 12 illustrated in FIG. 1 is a device mainly used in the opening / linking process P1 and the scanning process P2, and the image scanner 13 illustrated in FIG. 1 is a device used in the scanning process P2. The terminal device 11 illustrated in 1 is a device mainly used in the itemized examination step P5.

FIG. 2 is a block diagram of the document deficiency examination system 1 illustrated in FIG. The storage server 12 illustrated in FIG. 1 is a server provided with a large-capacity data storage device (for example, a hard disk). The storage server 12 registers as a database (DB: DataBase) a management number DB 120 in which the document management number of the document included in the application document 2 enclosed in the envelope 2a is registered, and a document image imaged by the image scanner 13. The image management DB 121 is provided. In the management number DB 120 provided in the storage server 12, the document management number of the document included in the application document 2 is associated with the application management number used for identifying the application document 2 for each application document 2 used for the item to be examined for deficiency. Be remembered. Further, in the image management DB 121 provided in the storage server 12, the document image of the document is stored in association with the document management number.

The image scanner 13 illustrated in FIG. 1 is a device having a function of optically scanning a document and imaging the document as a function used in the scanning step P2, and is included in the imaged data in the present embodiment. It also has a function to read the barcode. In the present embodiment, the manuscript optically scanned by the image scanner 13 is each document included in the application document 2, and the image scanner 13 optically scans each document included in the application document 2 to obtain the application document 2. The document image, which is the data obtained by imaging the document included in, and the reading result of the bar code included in this document image are transmitted to the storage server 12 via the network 14, and the document image is sent to the image management DB 121 of the storage server 12. sign up.

The terminal device 11 constituting the document deficiency examination system 1 is a device equipped with an application that provides a function of accessing the deficiency examination management device 10 via the network 14 and performing work related to the deficiency examination of the application document 2. is there. Although FIG. 1 illustrates the terminal device 11 as a personal computer having a CPU, RAM, and the like and to which a display is connected, the terminal device 11 may be a tablet computer having a touch panel or the like.

The defect examination management device 10 according to the present embodiment is an item that performs a process of acquiring and storing the management number and the document image of the document included in the application document 2 from the storage server 12 as a function for executing the scanning process P2. A reception unit 101 is provided. Further, the defect examination management device 10 according to the present embodiment performs a process of sorting the document images received from the storage server 12 by the item reception unit 101 according to the document type as a function for executing the sorting step P3. A sorting unit 102 is provided for each of the two. Further, as a function for executing the cutting process P4, the deficiency examination management device 10 performs a process of storing an image in a range set as an examination item from the document image sorted by the sorting unit 102 as an application document. It is provided with a cutting section 103 that is performed every two. Further, the deficiency examination management device 10 transmits an examination item image corresponding to the examination item transmitted from the terminal device 11 to the terminal device 11 as a function for executing the itemized examination step P5, and operates the terminal device 11. It is provided with an item-specific examination execution unit 100 that performs a process of causing a worker to perform a defect examination for each examination item.

Further, the deficiency examination management device 10 serves as a database (DB: Data Base), and sorts the document image DB 104 that stores the document image and the like acquired from the storage server 12 by the item reception unit 101 for each application document 2 and the sorting unit 102. The sorting DB 105 that stores the results, the examination item image DB 106 that stores the examination item image cut out from the document image of the application document 2 by the cutting unit 103 for each application document 2, and the data showing the item-by-item examination procedure are the examination items. It includes an item-specific examination DB 107 stored for each examination item, a question DB 108 for storing question data corresponding to the examination items, and an answer DB 109 for storing the answer data transmitted from the terminal device 11 for each examination item.

FIG. 3 is a diagram illustrating a document image DB 104 included in the deficiency examination management device 10. In the document image DB 104 included in the deficiency examination management device 10, a folder group for storing the document images of the documents included in the application document 2 is generated. The folder that becomes the root of the folder group that stores the document images of the documents included in the application document 2 is the item folder 104a, which is the folder corresponding to the item to be inspected for deficiency, and under the item folder 104a, the application document 2 is displayed. An individual folder 104b, which is a folder for storing document images of the included documents, is generated for each application document 2 for performing a defect examination for the item corresponding to the item folder 104a, and the individual folder 104b corresponds to each individual folder 104b. The application management number of the application document 2 to be applied is added.

FIG. 4 is a diagram illustrating a sorting DB 105 included in the deficiency examination management device 10. In the sorting DB 105 included in the deficiency examination management device 10, a sorting table 105b (which stores a path in which a document image corresponding to a document type is stored under an item folder 105a, which is a folder corresponding to an item to be deficiently examined, is stored. Hereinafter, TBL) will be generated for the number of document types of the documents included in the application document 2. Sorting TBL105b that stores the path in which the document image corresponding to the document type is stored is the number of records 105c that stores the path in which the document image corresponding to the document type is stored, as many as the number of application documents 2 that perform deficiency examination. This one record 105c includes a column for storing the application management number of the application document 2 and a document image of the document included in the application document 2 corresponding to the application management number and corresponding to the document type of the sorting TBL105b. Contains a column to store the saved path.

FIG. 5 is a diagram illustrating an examination item image DB 106 included in the deficiency examination management device 10. In the examination item image DB 106 included in the deficiency examination management device 10, a folder group for storing the examination item image obtained from the application document 2 included in the item to be deficiently examined is generated. The folder that becomes the root of this folder group is the item folder 106a identified by the item name, and under the item folder 106a, there is an individual folder 106b identified by the application management number for each application document 2 included in the item. Will be generated. Under one individual folder 106b, a document type folder 106c for storing an examination item image cut out from a document image of a document corresponding to the document type is generated for each document type of the document included in the application document 2. The examination item image is an image cut out from the range corresponding to the examination item, and the examination item management number indicating the examination item corresponding to the examination item image is added to the examination item image.

FIG. 6 is a diagram illustrating an itemized examination DB 107 included in the deficiency examination management device 10. The item-specific examination DB 107 included in the deficiency examination management device 10 is provided with an item folder 107a, which is a folder corresponding to the item to be inspected for deficiency, and under the item folder 107a, the examination items set for the document type are related. A document type folder 107b for storing the itemized examination TBL107c showing the procedure of the itemized examination is generated for each document type of the document included in the application document 2.

The itemized examination TBL107c, which shows the procedure of the itemized examination, has a hierarchical structure in which the answer data related to one question data is associated with the other question data. Specifically, the itemized examination TBL107c includes a question management number used for identifying a question, an item name corresponding to the question management number, question data corresponding to this item name, and a record 107d for storing a conditional expression related to this question data. .. The conditional expression stored in one record 107d includes the answer data and the next question management number.

In this embodiment, one record 107d includes two conditional expressions. The response data included in one conditional expression is the response data indicating normality (no deficiencies), and this response data is related to the examination items corresponding to the itemized examination TBL107c, and then corresponds to the items to be examined for deficiencies. The question management number to be asked is associated. The answer data included in the other conditional expression is the answer data indicating deficiency, and no other question management number is associated with this answer data.

For example, in the first record of the itemized examination TBL107c corresponding to the examination item "seal", the question management number indicating that it is the first question, the item name to be examined first for deficiency (for example, "seal"), and the question data (For example, "There is a vermilion seal on all applicants and guarantors.") In addition, two conditional expressions are stored. In the first conditional expression, the response data is "stamped", and this is associated with the question management number related to the next item to be examined for deficiency (for example, "discarded"). In the second conditional expression, if the answer data is "no seal", the corresponding question management number is NULL (no question management number), and the answer data is "no seal", the examination item "seal" Means the end of.

Similarly, in the second record of the item-specific examination TBL107c corresponding to the examination item "seal", the question management number indicating that the question is the second question, and the item name to be examined for the second deficiency (for example, "seal") "), In addition to the question data (for example," there is a stamp "), two conditional expressions are stored. In the first conditional expression, the answer data is "marked", and this is associated with the question management number related to the item to be examined for deficiencies next. In the second conditional expression, if the answer data is "no stamp", the corresponding question management number is NULL (no question management number), and the answer data is "no stamp", the examination item "seal" Means the end of.

FIG. 7 is a diagram illustrating a folder structure of the answer DB included in the deficiency examination management device 10. The response DB 108 provided in the deficiency examination management device 10 corresponds to question data related to the examination items for each examination item subject to the deficiency examination under the item folder 108a, which is a folder corresponding to the item to be inspected for deficiency. The answer TBL108b for storing the answer data is generated, and the examination item management number corresponding to the answer TBL108b is added to the answer TBL108b. The answer TBL108b includes a record 108c for storing the answer data corresponding to the question data as many as the number of application documents 2 for performing the deficiency examination, and one record 108c includes a column for storing the application management number of the application document 2 and a column for storing the application management number. Includes a column that is included in the application document 2 corresponding to the application management number and stores the answer data obtained by using the examination item image related to the examination item corresponding to the answer TBL108b.

From here, the process included in the deficiency examination flow of the application document 2 will be described. The opening / linking process P1 and the scanning process P2 included in the deficiency examination flow will be described. FIG. 8 is a diagram illustrating an opening / tying step P1 and a scanning step P2.

In the opening / linking process P1 included in the deficiency examination flow, the work of opening the envelope 2a subject to the deficiency examination and manually taking out the application document 2 is carried out (S1). It is desirable to store the application document 2 taken out from the envelope 2a in a work bag in order to prevent the documents contained in the application document 2 taken out from one envelope 2a from being lost or mixed with other application documents 2.

Next, a loop process (S2) that is repeated for each application document 2 taken out from the envelope 2a subject to the defect examination is executed. In the loop process (S2), first, the work of registering the application management number to be added to the application document 2 taken out from the envelope 2a in the storage server 12 is performed (S3). Next, for each document included in the application document 2, the work of reading the barcode attached to the document with a barcode reader and registering the document management number encoded in the barcode attached to the document in the storage server 12 is performed. It is carried out (S4). By executing the loop process (S2), the management number DB 120 of the storage server 12 is applied for each application document 2 used for the item to be examined for deficiency in association with the application management number used for identifying the application document 2. The document management number of the document included in the document 2 is stored.

FIG. 9 is a diagram illustrating the application document 2 enclosed in the envelope 2a. In the present embodiment, the application document 2 mailed from the applicant is composed of the application form 20 and the confirmation documents 21 and 22 attached to the application form 20. In FIG. 9, the method of adding the document management number is different between the application form 20 and the confirmation documents 21 and 22 respectively. A barcode 20a encoded with the document management number of the application form 20 is pre-printed on the application form 20, and a sticker printed with the barcode encoded with the document management number of the confirmation documents 21 and 22 on the confirmation documents 21 and 22. 21a and 22a are pasted. A serial number can be used as the application management number used to identify the application document 2, but in this embodiment, since the application form 20 is always included in the application document 2, the document management number of the application form 20 is used as the application management number. You can also use it. The configuration of the application document 2 enclosed in one envelope 2a is not limited to the configuration of FIG.

Next, a loop process (S5) that is repeated for each application document 2 taken out from the envelope 2a subject to the defect examination is executed. In this loop process (S5), all the documents included in the application document 2 are set in the image scanner 13, and the image scanner 13 scans the documents set in the image scanner 13 (S6). When the image scanner 13 finishes scanning one document included in the application document 2 set in the image scanner 13, the image scanner 13 obtains a document image generated by scanning the document included in the application document 2 and a document image. The document management number obtained by decoding the barcode included in the document image is transmitted to the storage server 12 (S7), and the storage server 12 transmits the document image transmitted from the image scanner 13 from the image scanner 13. It is registered in the image management DB 121 in a state associated with the transmitted document management number (S8).

When the loop processing (S5) is completed for all the application documents 2 subject to the deficiency examination, the application document 2 is scanned in the image management DB 121 of the storage server 12 for each application document 2 subject to the deficiency examination. The document image obtained by this will be saved. In the present embodiment, the application form 20 and the confirmation documents 21 and 22 attached to the application form 20 are included in the application document 2, so that the document image transmitted from the image scanner 13 to the storage server 12 includes the application form. 20 document images, a document image of the confirmation document 21, and a document image of the confirmation document 22 are included.

When the deficiency examination management device 10 performs the deficiency examination, the item reception unit 101 of the deficiency examination management device 10 is activated, and the item reception unit 101 of the deficiency examination management device 10 accesses the management number DB 120 of the storage server 12 to access the control number DB 120. After acquiring all the application management numbers related to the items to be examined for deficiencies and the document management numbers associated with the application management numbers and generating the folder group shown in FIG. 3 in the document image DB 104, the management number of the storage server 12 For each document management number acquired from DB 120, the document image associated with the document management number is acquired from the image management number DB 121 of the storage server 12 and saved in this folder group (S9), and is shown in FIG. The procedure ends.

The sorting process P3 included in the deficiency examination flow will be described. By executing the procedure described with reference to FIG. 8, the sorting unit 102 of the deficiency examination management device 10 operates, and the sorting unit 102 of the deficiency examination management device 10 operates the application document 2 stored in the document image DB 104. The document image of is sorted according to the document type. The process of sorting the document image of the application document 2 according to the document type is automatic by recognizing the characters included in the predetermined area of the document image or optically recognizing the mark included in the predetermined area of the document image. Although it is possible to sort the document images in a specific manner, in the present embodiment, the document images are displayed on the terminal device 11 and the operator who operates the terminal device 11 is made to sort the document images.

FIG. 10 is a diagram illustrating a sorting step P3 according to the present embodiment. By the operator who operates the terminal device 11, the terminal device 11 transmits a sorting request including the item name to be sorted to the deficiency examination management device 10 (S10), and the deficiency examination management device 10 sends the sorting request to the terminal device 11. (S11), the sorting unit 102 of the deficiency examination management device 10 operates, and the sorting unit 102 of the deficiency examination management device 10 generates a sorting TBL105b or the like for recording the sorting result in the sorting DB 105 (S12).

Next, the sorting unit 102 of the deficiency examination management device 10 refers to the document image DB 104 of the deficiency examination management device 10, and repeats the loop processing for each individual folder 104b under the item folder 104a corresponding to the item name of the sorting request. (S13) is executed.

In this loop processing (S13), the sorting unit 102 of the deficiency examination management device 10 is a button object for selecting a document image and a document type stored under the individual folder 104b that is the target of the loop processing (S13). When the sorting screen including the above is transmitted to the terminal device 11 (S14) and the terminal device 11 transmits the document type selected by the operator (S15), the sorting TBL105b corresponding to the document type transmitted by the terminal device 11 is displayed. Add a record 105c that records at least the application management number added to the individual folder 104b that is the target of the loop processing (S13) and the path of the document image included in the sorting screen transmitted to the terminal device 11. (S16). For example, in the document image DB 104, the path of the document image of the application form 20 stored in the individual folder 104b to which the control number "001" is added is recorded in the sorting TBL105b corresponding to the application form 20 in the sorting DB 105. To. The processes from S14 to S16 are executed for each document image under the individual folder 104b to which the application management number to be the target of the loop process (S13) is added.

By executing the above contents, the sorting result related to the document image of the application document 2 saved in the document image DB 104 is saved in the sorting DB 105. In the present embodiment, the application form 20, the confirmation document 21, and the confirmation document 22 are included in the application document 2, so that the path or the like in which the document image of the application form 20 is stored is stored in the sorting TBL105b corresponding to the application form 20. The path or the like in which the document image of the confirmation document 21 is stored is stored in the sorting TBL105b corresponding to the confirmation document 21, and the path or the like in which the document image of the confirmation document 21 is stored is stored in the confirmation document 21. It will be stored in the corresponding sorting TBL105b.

When all the loop processing (S13) is completed, the sorting unit 102 of the deficiency examination management device 10 totals the number of records 105c for each sorting TBL105b and counts the number of records 105c for each sorting TBL105b in order to reduce sorting errors. Check if there is any abnormality in (SS17). When there is no abnormality (extremely large or extremely small) in the number of records 105c of the sorting TBL105b, the sorting unit 102 of the deficiency examination management device 10 determines that the sorting result is normal (S18), and in FIG. The illustrated procedure ends. Further, when there is an abnormality in the number of records 105c of the sorting TBL105b, the sorting unit 102 of the deficiency examination management device 10 determines that the sorting result has a sorting error and invalidates the sorting result stored in the sorting DB 105 (S19). ), The procedure illustrated in FIG. 10 ends.

Next, the cutting process P4 included in the deficiency examination flow will be described. When the sorting process P4 is completed, the cutting unit 103 of the deficiency examination management device 10 operates, and the cutting unit 103 of the deficiency examination management device 10 uses the sorting result of the document image obtained in the sorting process P3 to perform the deficiency examination. The process of cutting out the image corresponding to the range of the examination item to be examined as the examination item image is executed.

FIG. 11 is a diagram illustrating a cutting step P4 according to the present embodiment. The cutting unit 103 of the deficiency examination management device 10 uses the item name of the item to be the target of the cutting process P4 to save the examination item image cut out from the document image (folder group shown in FIG. 5). Is generated in the examination item image DB 106 (S20).

Next, the cutting unit 103 of the deficiency examination management device 10 refers to the sorting DB 105 of the deficiency examination management device 10, and repeats the loop processing for each sorting TBL 105b under the item folder 105a of the item to be the target of the cutting process P4 ( S21) is executed, and the procedure of FIG. 11 is completed.

In the loop processing (S21), the cutting unit 103 of the deficiency examination management device 10 executes the loop processing (S22) that is repeated for each record 105c generated in the sorting TBL 105b that is the target of the loop processing (S21).

In this loop processing (S22), the cutting unit 103 of the deficiency examination management device 10 first obtains a document image from the document image DB 104 by using the path recorded in the record 105c that is the target of the loop processing (S22). The process of cutting out the image of the range corresponding to the examination item set in the document type corresponding to the sorting TBL105b to be acquired and the target of the loop processing (S21) as the examination item image is executed (S23).

The examination item set for the document type and the range corresponding to the examination item are inadequate for each document type so that the image of the range corresponding to the examination item set for the document type can be cut out as the examination item image. The sorting unit 102 of the deficiency examination management device 10 set in the sorting unit 102 of 10 examines the image in the range corresponding to the examination item set in the document type corresponding to the sorting TBL105b to be the target of the loop processing (S21). Cut out from the document image as an item image (S23).

When the examination item image corresponding to the examination item set for the document type is cut out from the document image, the cutout unit 103 of the deficiency examination management device 10 refers to the examination item image DB 106 and records to be subject to loop processing (S22). The examination item number indicating the examination item is associated with the document type folder 106c corresponding to the sorting TBL105b, which is under the individual folder 106b corresponding to the application management number recorded in 105c and is the target of the loop processing (S21). , Save the examination item image cut out from the document image (S24). For example, the examination item image related to the examination item "seal" cut out from the document image of the application form 20 included in the sorting TBL105b corresponding to the application form 20 and shown by the path of the record 105c in which the application management number "001" is recorded. Is under the individual folder 106b to which the application management number "001" is added in the examination item image DB 106, and is stored in the document type folder 106c corresponding to the application form 20.

FIG. 12 is a diagram illustrating an area corresponding to the examination item set in the application form 20. In the application form 20 illustrated in FIG. 12, in addition to the name, address, and contact information of the applicant who applies for the purchase by installment, the applicant column 200 where the applicant's seal is stamped, and the applicant who applies for the purchase by installment In addition to the guarantor's name, address, and contact information, the guarantor column 201 on which the guarantor's seal is stamped is included. The examination items set in the application form 20 are the name, address, contact information, and seal, and the areas corresponding to these examination items are the applicant area 200a and the guarantor column, which are areas corresponding to the applicant column 200. A guarantor area 201a, which is an area corresponding to 201, is set. For example, in the document type folder 106c corresponding to the application form 20, in addition to the image cut out from the applicant area 200a and the image cut out from the guarantor area 201a, the document image of the application form 20 and the like are stored.

Next, the itemized examination process P5 included in the deficiency examination flow will be described. When the terminal device 11 notifies the itemized examination request after the cutting process P4 is completed, the itemized examination process P5 for examining the document deficiency on an examination item basis is performed between the deficiency examination management device 10 and the terminal device 11. Will be done.

FIG. 13 is a diagram illustrating the itemized examination step P5 according to the present embodiment. When the worker who operates the terminal device 11 selects the item name, the document type, and the examination item, the terminal device 11 defies the itemized examination request including the item name, the document type, and the examination item selected by the worker. When notifying 10 (S30) and receiving the itemized examination request from the terminal device 11 (S31), the itemized examination execution unit 100 of the deficiency examination management device 10 operates, and the itemized examination execution unit of the deficiency examination management device 10 operates. Reference numeral 100 denotes an item folder 107a corresponding to the item name notified from the terminal device 11 in the itemized examination DB 107, and the terminal from the document type folder 107b corresponding to the document type notified from the terminal device 11. The itemized examination TBL107c corresponding to the examination item notified from the device 11 is acquired (S32).

Next, the item-specific examination execution unit 100 of the deficiency examination management device 10 refers to the examination item image DB 106, and repeats each individual folder 106b included in the item folder 106a corresponding to the item name notified from the terminal device 11. The process (S33) is executed.

In the loop processing (S33), the itemized examination execution unit 100 of the deficiency examination management device 10 is under the individual folder 106b that is the target of the loop processing (S33), and the document type corresponding to the document type of the itemized examination request. An answer button for acquiring the examination item image corresponding to the examination item of the itemized examination request from the folder 106c, and inputting the examination item image, the question data describing the examination contents of the examination item, and the answer of the question data. Is displayed on at least the terminal device 11, and the itemized examination process (S34) for storing the answer data input by using the answer button displayed on the terminal device 11 is executed according to the itemized examination TBL107c acquired in S32.

In the itemized examination process (S34), the itemized examination execution unit 100 of the deficiency examination management device 10 first targets the examination item image corresponding to the examination item of the itemized examination request and the itemized examination process (S34). The item-specific examination screen that displays at least the question data of the record 107d and the answer button, which is a button object for inputting the answer data to the question data, is transmitted to the terminal device 11 (S340). For example, when the record 107d subject to the itemized examination process (S34) is the first record, the itemized examination execution unit 100 of the deficiency examination management device 10 acquires question data from the first record 107d.

FIG. 14 is a diagram illustrating an itemized examination screen 1000. The item-specific examination screen 1000 illustrated in FIG. 14 is a screen when the examination item is "stamped". On the item-specific examination screen 1000 for examining the examination item "seal", the image 1000a cut out from the applicant area 200a, which is one of the areas corresponding to the examination item "seal", and the examination item "seal" are displayed. An image 1000b cut out from the guarantor area 201a, which is one of the corresponding areas, and question data 1000c corresponding to the examination item "seal" ("all applicants and guarantors have a vermilion seal") and answers. It includes an answer button 1000d, which is a button object for inputting data (“with seal” or “without seal”), and a button object 1000e used for screen control.

After the terminal device 11 displays the itemized examination screen received from the deficiency examination management device 10 (S341), the operator operating the terminal device 11 presses one answer button displayed on the itemized examination screen. By selecting, when the answer data judged from the examination item image displayed on the terminal device 11 is input to the terminal device 11, the terminal device 11 inputs the answer data corresponding to the answer button selected by the operator to the deficiency examination management device. It is transmitted to the examination execution unit 100 for each item of 10 (S342).

When the response data input by the worker is transmitted from the terminal device 11, the itemized examination execution unit 100 of the deficiency examination management device 10 sends the response data transmitted from the terminal device 11 in order to reduce examination errors. It is confirmed whether the answer data is the predetermined answer data (S343), and when the answer data transmitted from the terminal device 11 is the predetermined answer data, the operator is asked to reconfirm whether the answer data input by the worker is correct. A pop-up caution screen is displayed on the terminal device 11 for a certain period of time (S344). If the predetermined answer data is set to the answer data that tends to be input due to an examination error, the worker can be made to reconfirm the answer when the answer data that tends to be input due to the examination error is input to the terminal device 11.

FIG. 15 is a diagram illustrating a caution screen 1001 displayed on the terminal device 11. The size of the caution screen 1001 for the operator to reconfirm that the answer data entered by the worker is correct is about two-thirds the size of the item-specific examination screen 1000, and is the item behind the caution screen 1001. The transparency of the background color of the caution screen 1001 is increased so that the separate examination screen 1000 can be seen through. The caution screen 1001 illustrated in FIG. 15 is only an example, and it is desirable to configure the caution screen 1001 so that the caution screen 1001 can be changed (size, color, display time, etc.) depending on the degree of warning.

Next, the item-specific examination execution unit 100 of the deficiency examination management device 10 contains a record including the application management number added to the individual folder 106b subject to the loop processing (S33) and the response data transmitted from the terminal device 11. By adding 108c to the response TBL108b corresponding to the examination item of the itemized examination request, the response data transmitted from the terminal device 11 is stored in the response DB 108 (S345).

Next, the itemized examination execution unit 100 of the deficiency examination management device 10 searches the record 107d subject to the itemized examination process (S34) for a conditional expression including the response data transmitted from the terminal device 11. , The process is branched according to the question management number included in the searched conditional expression (S346). When the question management number included in the searched conditional expression is NULL (there is no question management number), the itemized examination execution unit 100 of the deficiency examination management device 10 is the individual folder 106b that was the target of the loop processing (S33). Complete the itemized examination related to. If the question management number included in the searched conditional expression is not NULL (there is no question management number), the itemized examination execution unit 100 of the deficiency examination management device 10 is a record to be subject to the itemized examination process (S34). The 107d is set to the record 107d corresponding to the question management number included in the searched conditional expression, and the process returns to the beginning (S340) of the itemized examination process (S34). Even if the response data indicating the deficiency is associated with the data indicating the end of the examination, the examination relating to one application document 2 can be completed when the response data indicating the deficiency is obtained.

When all the loop processing (S33) is completed, the itemized examination execution unit 100 of the deficiency examination management device 10 aggregates the answer data stored in the answer TBL108b of the answer DB 108 and indicates the deficiency in order to reduce the examination error. It is confirmed whether the number of response data is less than the frequency of occurrence of this response data (S35). When the number of response data indicating deficiencies is less than the frequency of occurrence of this response data, the itemized examination execution unit 100 of the deficiency examination management device 10 normally performs the itemized examinations related to the examination items subject to the procedure shown in FIG. (S36), the procedure shown in FIG. 13 ends. When the number of response data indicating deficiencies is greater than or equal to the frequency of occurrence of this response data, the itemized examination execution unit 100 of the deficiency examination management device 10 examines the itemized examinations related to the examination items subject to the procedure shown in FIG. It is determined that there is an error, the answer data stored in the answer DB 108 is invalidated (S37), and the procedure shown in FIG. 13 ends. To check if the number of answer data corresponding to the deficiency is greater than the frequency of occurrence of this answer data, work with the answer button for inputting the answer data that is deficient and the answer button for inputting the answer data that is not deficient. This is because it is rare for a person to misunderstand and operate it.

Finally, the delivery process included in the defect examination flow will be described. The itemized examination execution unit 100 of the deficiency examination management device 10 determines that the deficiency examination of the application document 2 has been completed for the item for which the itemized examination for all the examination items has been completed. The mailed application document 2 and the result of the deficiency examination will be delivered to the designated institution. The delivery form of the deficiency examination result is arbitrary, and the response data itself stored in the response DB 108 can be used as the delivery of the deficiency examination result, but the processed data of the response data stored in the response DB 108 is processed for the deficiency examination. The resulting delivery.

1 Document deficiency examination system 10 Deficiency examination management device 100 Item-specific examination execution department 101 Item reception department 102 Sorting department 103 Cutting department 104 Document image DB
105 Sorting DB
106 Examination item image DB
107 Item-specific examination DB
108 Answer DB
11 Terminal equipment 12 Storage server 13 Image scanner 2 Application documents 20 Application form

Claims (3)

It is a system for examining deficiencies in the documents included in the application documents.
A terminal device operated by a worker who examines deficiencies in the documents included in the application documents, and
A defect examination management device connected to the terminal device via a network, and
Consists of at least from
The deficiency examination management device is
An examination item image DB that stores an examination item image that is an image of the range corresponding to the examination item for each application document, a question DB that stores question data that describes the examination contents of the examination item, and an examination set for each document type. An itemized examination DB that stores an itemized examination table showing the itemized examination procedure for each item for each examination item, an answer DB that stores the answer data transmitted from the terminal device for each examination item, and the terminal device. When the examination item is notified from, the item-specific examination table corresponding to the examination item notified from the terminal device is acquired from the item-specific examination DB, and the deficiency of the application documents is examined in units of the examination items. Equipped with an item-specific examination execution department that executes separate examinations for each application document
The itemized examination table is a table having a hierarchical structure in which the answer data related to one question data is associated with the other question data by associating the answer data indicating normality with the item to be examined for deficiency next.
In the itemized examination, the itemized examination execution department
Examination item image range of an image corresponding to the inspection items, the question data that describes the examination contents of inspection items to be displayed on at least said terminal apparatus, stores the reply data transmitted from the terminal apparatus to the reply DB The itemized examination process is performed until there is no next deficiency examination item associated with the response data indicating normality obtained from the terminal device, or until the response data indicating deficiency is obtained from the terminal device. Perform a deficiency check on items related to
Document deficiency examination system characterized by this. In the itemized examination process, the itemized examination execution unit of the deficiency examination management device displays a caution screen for reconfirming the answer when the answer data transmitted from the terminal device is the predetermined answer data. wherein the display device, the document deficiencies examination system according to claim 1. When the itemized examination execution department of the deficiency examination management device executes the itemized examination process on all the application documents to be examined, the number of answer data corresponding to the deficiency is totaled, and the answer data corresponding to the deficiency is collected. According to claim 1 or 2 , the response data obtained in the itemized examination process is invalidated when the number is equal to or higher than the frequency of occurrence preset in the response data corresponding to the deficiency. Document deficiency examination system described.

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