JP2018190015A - Document deficiency review system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system capable of efficiently conducting deficiency review of application documents and reducing examination errors related to deficiency review of application documents even when a person conducts deficiency examination of application documents.SOLUTION: A document deficiency examination system 1 is constituted at least from a terminal device 11 and a deficiency examination management device 10 connected to the terminal device 11 via a network 14. The deficiency examination management device 10 is characterized in that an item-specific examination execution unit 100 for causing to display an examination item image which is an image in a range corresponding to the examination item, question data in which examination contents of examination items are described, on at least the terminal device 11, when an examination item is notified from the terminal device 11, and executing item-by-item examination processing for storing answer data transmitted from the terminal device 11 for each application document to be examined, is provided.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a system for examining deficiencies in application documents required when applying for an installment.

  Installment payments (loans) that pay for the purchase of high-priced products in installments have been used for payment of high-priced products such as automobiles. Purchasers who purchase high-priced goods using installments fill out the necessary items such as the purchaser's name and create an application form stamped with the purchaser's seal, and then submit the application form to the reception center that accepts the installment application. A set of application documents, including, will be mailed, and the reception center will check for deficiencies in the documents included in the application documents, such as unprinted.

  Efficient screening of application documents is efficient because it takes a lot of time to complete the screening of application documents and the number of personnel required for screening of application documents becomes large. It is necessary to be able to do it.

  As an invention that enables efficient examination of deficiencies in application documents, after capturing the image data of the documents included in the application documents, text information and mark information are obtained from the images corresponding to the entry fields provided in the documents included in the application documents. Patent Document 1 discloses an invention for reading and selecting defective documents.

  In the invention disclosed in Patent Document 1, character information and mark information are read from an image in a range corresponding to an entry field provided in a document included in an application document, and deficiencies are automatically determined. Since there are cases where it is not possible to automatically determine a deficiency of entry from the characters of the characters, there are still many cases where a person visually identifies deficiencies such as a deficiency of entry from a document image.

JP 2001-266065 A

  Even when a person performs a visual inspection of application documents, it is important to improve the efficiency of the application documents. In addition, when a person conducts a visual inspection of application documents, reduction of screening errors related to application documents is also an important issue. Therefore, the present invention provides a system that can efficiently perform defect inspection of application documents and reduce inspection errors related to defect inspection of application documents even when a person performs defect inspection of application documents. To do.

  A first invention for solving the above problem is a system for examining deficiencies in documents included in an application document, the terminal device operated by an operator who examines deficiencies in documents included in the application document, It is composed of at least a defect examination management device connected to a terminal device via a network, and the defect examination management device is an image in a range corresponding to the examination item when the examination item is notified from the terminal device. The examination data by examination item and the inquiry data describing the examination contents of the examination item are displayed at least on the terminal device, and the examination process by item for storing the response data transmitted from the terminal device is executed for each application document to be examined. This is a document defect examination system characterized by having an item-specific examination execution section.

  Further, the second invention is the document defect examination system described in the first invention, wherein the defect examination management device has a hierarchical structure in which the answer data related to one question data is related to the other question data. The question data is stored, and when the response data is transmitted from the terminal device, the item-specific examination execution unit refers to the hierarchical structure and transmits the question data to be displayed on the terminal device from the terminal device. The document defect examination system is characterized in that the item-by-item examination process is executed on the question data associated with the answer data. According to the second invention, the deficiency examination for one application document is executed according to the hierarchical structure, and a deficiency examination can be performed for a plurality of items related to the examination items, so that the deficiency examination of the application documents can be efficiently performed. .

  Further, the third invention is the document defect examination system described in the second invention, wherein the other inquiry data is not associated with the answer data indicating the defect, and the item-specific examination execution unit is the terminal When the response data transmitted from the device is the response data indicating the deficiency, the deficiency examination for one application document is terminated. According to the third invention, when the reply data indicating the deficiency is transmitted from the terminal device, the deficiency examination related to one application document is completed, so that the deficiency examination of the application document can be efficiently performed.

  Further, the fourth invention is the document defect examination system according to any one of the first invention to the third invention, wherein the item examination execution unit of the defect examination management device is configured to perform the item examination process. When the answer data transmitted from the terminal device is predetermined answer data, a caution screen for reconfirming the answer is displayed on the terminal device. In the second invention, if the predetermined answer data is made into answer data with many examination mistakes, when answer data with many examination mistakes are inputted, it is possible to make the operator re-confirm the answer data, Inspection mistakes that occur automatically can be reduced.

  Further, the fifth invention is the document defect examination system described in any one of the first invention to the fourth invention, wherein the item-specific examination execution part of the defect examination management apparatus is an application subject to examination. When the above-mentioned item-specific examination process is executed for all documents, the number of response data corresponding to the deficiencies is counted, and the number of response data corresponding to the deficiencies exceeds the occurrence frequency preset in the response data corresponding to the deficiencies. In this case, the response data obtained by the item-specific examination process is invalidated. According to the third invention, when the number of response data corresponding to the deficiencies is abnormally large, it is determined that there has been an error in inputting the response data. It can be reduced.

  The document defect examination system according to the present invention is configured so that a person can perform a defect examination of application documents in units of examination items. If the application documents can be incompletely reviewed for each application item, the application documents can be reviewed for inefficiency. Therefore, the application documents can be efficiently inspected for defects. Can be reduced.

The figure explaining the structure of a document defect examination system, and the defect examination flow of an application document. Block diagram of the document defect screening system. The figure explaining document image DB. The figure explaining sorting DB. The figure explaining examination item image DB. The figure explaining examination DB classified by item. The figure explaining answer DB. The figure explaining an opening and a stringing process and a scanning process. The figure explaining the application documents enclosed with an envelope. The figure explaining a classification process. The figure explaining a cutting-out process. The figure explaining the field corresponding to the examination item set up in the application form. The figure explaining the examination process according to item. The figure explaining the screen for examination according to item. The figure explaining a caution screen.

  From here, preferred embodiments of the present invention will be described. The following description is not intended to limit the technical scope of the present invention, but is provided to aid understanding.

  FIG. 1 is a diagram for explaining a configuration of a document defect screening system 1 according to the present embodiment and a defect screening flow for application documents.

  As shown in Fig. 1, the application document 2 deficiency review flow is to open the envelope 2a mailed from the applicant applying for the use of installment, etc., and the documents included in the application document 2 enclosed in the envelope 2a Opening and linking process P1 for registering the control number, etc., scanning process P2 for imaging each document included in the application document 2 mailed by the applicant, and the document image obtained in the scanning process P2 for each document type Sorting process P3 for performing processing of sorting for each application document 2 according to the application process, and clipping process of performing processing for cutting out from the document image as an examination item image an image in a range corresponding to the examination item to be subjected to deficiency examination. Using P4 and the examination item image cut out in the cutout process P4, the item-by-item examination process P5 for performing a deficiency examination for each examination item, and the application documents mailed by the applicant To include delivery process P6 for delivery deficiencies examination results in a predetermined specified engine.

  The document defect inspection system 1 shown in FIG. 1 is a system for examining document defects included in the application document 2, and is a defect inspection management apparatus having a function for executing defect inspection of the application document 2 in units of examination items. 10 and an image scanner 13 for imaging each document included in the application document 2, and an image scanner 13 imaged in addition to the terminal device 11 operated by an operator who performs work related to the defect examination of the application document 2 The storage server 12 in which document images and the like are registered is included, and the defect examination management device 10, the terminal device 11, the storage server 12, and the image scanner 13 are each connected to a network 14. The storage server 12 illustrated in FIG. 1 is an apparatus mainly used in the opening / linking process P1 and the scanning process P2, and the image scanner 13 illustrated in FIG. 1 is an apparatus used in the scanning process P2. The terminal device 11 illustrated in FIG. 4 is a device that is mainly used in the item-specific examination process P5.

  FIG. 2 is a block diagram of the document defect examination system 1 shown in FIG. The storage server 12 illustrated in FIG. 1 is a server including a large-capacity data storage device (for example, a hard disk). The storage server 12 registers, as a database (DB: DataBase), a management number DB 120 in which the document management number of the document included in the application document 2 enclosed in the envelope 2a is registered, and a document image imaged by the image scanner 13. The image management DB 121 is provided. In the management number DB 120 provided in the storage server 12, the document management number of the document included in the application document 2 is associated with the application management number used for identification of the application document 2 for each application document 2 used for the item to be incompletely examined. Remembered. The image management DB 121 provided in the storage server 12 stores document images of documents in association with document management numbers.

  The image scanner 13 shown in FIG. 1 is an apparatus having a function of optically scanning a document and imaging the document as a function used in the scanning process P2. In this embodiment, the image scanner 13 is included in the imaged data. It also has a function to read barcodes. In the present embodiment, the manuscript optically scanned by the image scanner 13 becomes each document included in the application document 2, and the image scanner 13 optically scans each document included in the application document 2 to obtain the application document 2. The document image which is data obtained by imaging the document included in the document image and the barcode reading result included in the document image are transmitted to the storage server 12 via the network 14, and the document image is stored in the image management DB 121 of the storage server 12. sign up.

  The terminal device 11 constituting the document defect examination system 1 is an apparatus in which an application providing a function for performing an operation related to the defect examination of the application document 2 by accessing the defect examination management device 10 via the network 14 is installed. is there. In FIG. 1, the terminal device 11 is illustrated as a personal computer having a CPU, a RAM, and the like and connected to a display. However, the terminal device 11 may be a tablet computer having a touch panel or the like.

  The deficiency examination management apparatus 10 according to the present embodiment performs processing for acquiring and storing the management number and document image of the document included in the application document 2 from the storage server 12 as a function for executing the scanning process P2. A reception unit 101 is provided. In addition, the deficiency examination management apparatus 10 according to the present embodiment performs a process of sorting the document image received from the storage server 12 by the item receiving unit 101 according to the document type as a function for executing the sorting process P3. A sorting unit 102 is provided for every two. In addition, the defect examination management device 10 performs a process of cutting out and storing as an examination item image an image within the range set as the examination item from the document image sorted by the sorting unit 102 as a function for executing the clipping process P4. A cutout unit 103 is provided for every two. Further, the defect examination management device 10 transmits, as a function for executing the item-specific examination process P5, the examination item image corresponding to the examination item transmitted from the terminal device 11 to the terminal device 11, and operates the terminal device 11. An item-by-item examination execution unit 100 is provided that performs processing for causing a worker who performs the examination to perform defect examination in units of examination items.

  Further, the defect examination management apparatus 10 uses a document image DB 104 that stores, for each application document 2, a document image acquired by the item receiving unit 101 from the storage server 12 as a database (DB), and a sorting unit 102. Sorting DB 105 for storing results, examination item image DB 106 for storing for each application document 2 examination item images and the like extracted from the document image of the application document 2 by the cutout unit 103, and data indicating the examination procedure for each item as examination items Each item has a review DB 107 stored for each item, a question DB 108 that stores question data corresponding to the review items, and an answer DB 109 that stores response data transmitted from the terminal device 11 for each review item.

  FIG. 3 is a diagram for explaining the document image DB 104 provided in the deficiency examination management apparatus 10. A folder group for storing document images of documents included in the application document 2 is generated in the document image DB 104 provided in the deficiency examination management device 10. The folder that becomes the root of the folder group that stores the document images of the documents included in the application document 2 is an item folder 104a that is a folder corresponding to the item to be incompletely examined, and the application document 2 is below the item folder 104a. An individual folder 104b, which is a folder for storing document images of included documents, is generated for each application document 2 to be subjected to deficiency examination in the item corresponding to the item folder 104a, and the individual folder 104b corresponds to each individual folder 104b. The application management number of the application document 2 to be added is added.

  FIG. 4 is a diagram for explaining the sorting DB 105 provided in the deficiency examination management apparatus 10. In the sorting DB 105 provided in the defect screening management apparatus 10, a sorting table 105b (stores a path in which a document image corresponding to a document type is stored under an item folder 105a that is a folder corresponding to an item subjected to defect screening. Hereinafter, TBL) is generated by the number of document types of documents included in the application document 2. The sorting TBL 105b that stores the path in which the document image corresponding to the document type is stored has the number of records 105c that stores the path in which the document image corresponding to the document type is stored, as many as the number of application documents 2 to be incompletely examined. One record 105c includes a column for storing the application management number of the application document 2 and a document image of the document that is included in the application document 2 corresponding to the application management number and corresponds to the document type of the sorting TBL 105b. Contains a column that stores the saved path.

  FIG. 5 is a diagram for explaining the examination item image DB 106 provided in the deficiency examination management apparatus 10. In the examination item image DB 106 provided in the deficiency examination management apparatus 10, a group of folders for storing examination item images obtained from the application document 2 included in the item to be deficient examination is generated. The folder that becomes the root of this folder group is an item folder 106a identified by the item name. Under the item folder 106a, an individual folder 106b identified by the application management number is provided for each application document 2 included in the item. Generated. Under one individual folder 106b, a document type folder 106c for storing examination item images cut out from document images of documents corresponding to the document type is generated for each document type included in the application document 2. The examination item image is an image cut out from the range corresponding to the examination item, and the examination item management number indicating the examination item corresponding to the examination item image is added to the examination item image.

  FIG. 6 is a diagram for explaining the item-by-item examination DB 107 provided in the deficiency examination management apparatus 10. The item-by-item examination DB 107 provided in the deficiency examination management apparatus 10 is provided with an item folder 107a that is a folder corresponding to the item to be deficient examined, and the item folder 107a is associated with the examination item set for the document type. A document type folder 107b for storing the item-by-item examination TBL 107c indicating the procedure for item-by-item examination is generated for each document type of the document included in the application document 2.

  The item-by-item examination TBL 107c indicating the procedure for item-by-item examination has a hierarchical structure in which other question data is associated with answer data related to one question data. Specifically, the item-specific examination TBL 107c includes a question management number used to identify the question, an item name corresponding to the question management number, question data corresponding to the item name, and a record 107d for storing a conditional expression related to the question data. . The conditional expression stored in one record 107d includes answer data and the next question management number.

  In this embodiment, two conditional expressions are included in one record 107d. The answer data included in one conditional expression is the answer data indicating normal (no deficiencies), and this answer data is related to the examination item corresponding to the item-by-item examination TBL107c, and corresponds to the item to be deficiently examined next. The question management number is related. The answer data included in the other conditional expression is answer data indicating incompleteness, and no other question management number is associated with this answer data.

  For example, the first record of the item-by-item examination TBL 107c corresponding to the examination item “Seal” includes the question management number indicating the first question, the item name (for example, “stamp”) to be first incompletely examined, and question data. In addition to (for example, “There are vermilion seals for all applicants and guarantors”), two conditional expressions are stored. In the first conditional expression, the answer data is “with seal”, and this is associated with a question management number related to an item to be examined next for deficiency (for example, “seal”). The second conditional expression is that when the answer data is “no stamp”, the corresponding question management number is NULL (no question management number), and the answer data is “no stamp”, the examination item “Seal” Means the end of.

  Similarly, the second record of the item-by-item examination TBL 107c corresponding to the examination item “Seal” includes a question management number indicating that it is the second question, and the item name to be secondly incompletely examined (for example, “seal” In addition to question data (for example, “there is a sign”), two conditional expressions are stored. In the first conditional expression, the answer data is “sealed”, and this is associated with the question management number related to the item to be inspected next. The second conditional expression is that when the answer data is "no stamp", the corresponding question management number is NULL (no question management number), and the answer data is "no stamp", the examination item "Seal" Means the end of.

  FIG. 7 is a diagram for explaining the folder structure of the answer DB provided in the deficiency examination management apparatus 10. The response DB 108 provided in the deficiency examination management apparatus 10 corresponds to the question data related to the examination item for each examination item to be deficient examination under the item folder 108a that is a folder corresponding to the item to be deficient examination. An answer TBL 108b for saving the answer data is generated, and an examination item management number corresponding to the answer TBL 108b is added to the answer TBL 108b. The answer TBL 108b includes records 108c for storing answer data corresponding to the question data, as many as the number of application documents 2 to be incompletely examined. One record 108c includes a column for storing the application management number of the application document 2, It includes a column for storing response data included in the application document 2 corresponding to the application management number and obtained by using the examination item image relating to the examination item corresponding to the response TBL 108b.

  From here, the process included in the deficiency examination flow of the application document 2 will be described. The opening / linking process P1 and the scanning process P2 included in the defect screening flow will be described. FIG. 8 is a diagram for explaining the opening and tying step P1 and the scanning step P2.

  In the unsealing / pegging process P1 included in the deficiency examination flow, an operation of opening the envelope 2a that is the object of deficiency examination and taking out the application document 2 manually is performed (S1). In order to prevent the documents included in the application document 2 taken out from one envelope 2a from being lost or mixed into other application documents 2, it is desirable to store the application document 2 taken out from the envelope 2a in a work bag.

  Next, a loop process (S2) is repeated for each application document 2 taken out from the envelope 2a that is the subject of the defect examination. In the loop process (S2), first, an operation of registering the application management number added to the application document 2 taken out from the envelope 2a in the storage server 12 is performed (S3). Next, for each document included in the application document 2, the barcode attached to the document is read by a barcode reader, and the document management number encoded in the barcode attached to the document is registered in the storage server 12. Implemented (S4). By executing the loop processing (S2), the management number DB 120 of the storage server 12 applies the application management number used for identifying the application document 2 for each application document 2 used for the item to be incompletely examined. The document management number of the document included in the document 2 is stored.

  FIG. 9 is a diagram for explaining the application document 2 enclosed in the envelope 2a. In the present embodiment, the application document 2 mailed from the applicant has a configuration in which the application form 20 and confirmation documents 21 and 22 that are attached to the application form 20 are combined. In FIG. 9, the method of adding the document management number is different between the application form 20 and the confirmation documents 21 and 22. The application form 20 is pre-printed with a barcode 20a encoded with the document management number of the application form 20, and the confirmation documents 21 and 22 are printed with barcodes encoded with the document management numbers of the confirmation documents 21 and 22. 21a and 22a are affixed. Although a serial number can be used as the application management number used to identify the application document 2, in this embodiment, the application form 20 is always included in the application document 2, so the document management number of the application form 20 is used as the application management number. It can also be used. The configuration of the application document 2 enclosed in one envelope 2a is not limited to the configuration shown in FIG.

  Next, a loop process (S5) is repeated for each application document 2 taken out from the envelope 2a that is the subject of the defect examination. In this loop process (S5), all the documents included in the application document 2 are set in the image scanner 13, and the image scanner 13 scans the document set in the image scanner 13 (S6). When the image scanner 13 finishes scanning one document included in the application document 2 set in the image scanner 13, the image scanner 13 generates a document image generated by scanning the document included in the application document 2, and The document management number obtained by decoding the barcode included in the document image is transmitted to the storage server 12 (S7), and the storage server 12 receives the document image transmitted from the image scanner 13 from the image scanner 13. It is registered in the image management DB 121 in a state associated with the transmitted document management number (S8).

  When the loop processing (S5) is completed for all application documents 2 to be subject to deficiency screening, the application management document 2 is scanned in the image management DB 121 of the storage server 12 for each application document 2 subject to deficiency examination. The document image obtained in this way is saved. In the present embodiment, the application form 20 and the confirmation documents 21 and 22 that are attached to the application form 20 are included in the application form 2, so that the application form includes an application form that is sent from the image scanner 13 to the storage server 12. 20 document images, a document image of the confirmation document 21 and a document image of the confirmation document 22 are included.

  When the deficiency examination management apparatus 10 performs deficiency examination, the item reception unit 101 of the deficiency examination management apparatus 10 is activated, and the item reception unit 101 of the deficiency examination management apparatus 10 accesses the management number DB 120 of the storage server 12, After obtaining all the application management number and the document management number associated with the application management number for the item to be incompletely examined and generating the folder group shown in FIG. 3 in the document image DB 104, the management number of the storage server 12 For each document management number acquired from the DB 120, a document image associated with the document management number is acquired from the image management number DB 121 of the storage server 12 and stored in this folder group (S9), as shown in FIG. The procedure ends.

  The sorting process P3 included in the deficiency examination flow will be described. When the procedure described with reference to FIG. 8 is executed, the sorting unit 102 of the deficiency examination management apparatus 10 operates, and the sorting unit 102 of the deficiency examination management apparatus 10 saves the application document 2 stored in the document image DB 104. The document image is sorted according to the document type. The process of sorting the document image of the application document 2 according to the document type is performed by automatically recognizing characters included in a predetermined area of the document image or optically recognizing marks included in the predetermined area of the document image. However, in this embodiment, the document image is displayed on the terminal device 11 and the operator who operates the terminal device 11 is allowed to sort the document image.

  FIG. 10 is a diagram for explaining the sorting process P3 according to the present embodiment. The operator who operates the terminal device 11 sends a sorting request including an item name to be sorted to the defect screening management device 10 (S10), and the defect screening management device 10 sends the sorting request to the terminal device 11. (S11), the sorting unit 102 of the deficiency screening management apparatus 10 operates, and the sorting unit 102 of the deficiency screening management apparatus 10 generates sorting TBL 105b and the like for recording the sorting result in the sorting DB 105 (S12).

  Next, the sorting unit 102 of the defect screening management apparatus 10 refers to the document image DB 104 of the defect screening management apparatus 10 and repeats loop processing for each individual folder 104b under the item folder 104a corresponding to the item name of the sorting request. (S13) is executed.

  In this loop process (S13), the sorting unit 102 of the deficiency examination management apparatus 10 selects a document image stored below in the individual folder 104b to be subjected to the loop process (S13) and a button object for selecting the document type. Is transmitted to the terminal device 11 (S14), and when the terminal device 11 transmits the document type selected by the worker (S15), the sorting TBL 105b corresponding to the document type transmitted by the terminal device 11 is A record 105c that records at least the application management number added to the individual folder 104b that is the target of the loop processing (S13) and the path of the document image included in the sorting screen transmitted to the terminal device 11 is added. (S16). For example, the document image path of the application form 20 stored in the individual folder 104 b to which the management number “001” is added in the document image DB 104 is recorded in the sorting TBL 105 b corresponding to the application form 20 in the sorting DB 105. The Note that the processing from S14 to S16 is executed for each document image under the individual folder 104b to which the application management number to be subjected to the loop processing (S13) is added.

  By executing the above-described contents, the sorting result related to the document image of the application document 2 stored in the document image DB 104 is stored in the sorting DB 105. In the present embodiment, since the application form 20, the confirmation document 21 and the confirmation document 22 are included in the application document 2, the path where the document image of the application form 20 is stored is stored in the sorting TBL 105b corresponding to the application form 20. The path where the document image of the confirmation document 21 is stored is stored in the sorting TBL 105b corresponding to the confirmation document 21, and the path where the document image of the confirmation document 21 is stored is stored in the confirmation document 21. It is stored in the corresponding sorting TBL 105b.

  When all of the loop processing (S13) is completed, in order to reduce sorting errors, the sorting unit 102 of the deficiency examination management apparatus 10 totals the number of records 105c for each sorting TBL 105b, and the number of records 105c for each sorting TBL 105b. (SS17). If there is no abnormality (extremely large or extremely small) in the number of records 105c of the sorting TBL 105b, the sorting unit 102 of the deficiency examination management apparatus 10 determines that the sorting result is normal (S18), and FIG. The illustrated procedure ends. If there is an abnormality in the number of records 105c in the sorting TBL 105b, the sorting unit 102 of the defect screening management apparatus 10 determines that there is a sorting error in the sorting result and invalidates the sorting result stored in the sorting DB 105 (S19). ), The procedure illustrated in FIG.

  Next, the cutout process P4 included in the deficiency examination flow will be described. When the sorting process P4 is completed, the cutout unit 103 of the deficiency examination management apparatus 10 operates, and the cutout unit 103 of the deficiency examination management apparatus 10 uses the document image sorting result obtained in the sorting process P3 to check for deficiencies. A process of cutting out an image corresponding to the range of the examination item as the examination item image is executed.

  FIG. 11 is a diagram for explaining the cutout process P4 according to the present embodiment. The cutout unit 103 of the deficiency examination management apparatus 10 uses the item name of the item that is the target of the cutout process P4 to store the examination item image cut out from the document image (folder group shown in FIG. 5). Is generated in the examination item image DB 106 (S20).

  Next, the cutout unit 103 of the deficiency screening management apparatus 10 refers to the sorting DB 105 of the deficiency screening management apparatus 10 and repeats a loop process (for each sorting TBL 105b under the item folder 105a of the item to be subjected to the cutting process P4) ( S21) is executed, and the procedure of FIG. 11 ends.

  In the loop process (S21), the cutout unit 103 of the deficiency examination management apparatus 10 executes a loop process (S22) that is repeated for each record 105c generated in the sorting TBL 105b that is the target of the loop process (S21).

  In this loop process (S22), the cutout unit 103 of the deficiency examination management apparatus 10 first uses the path recorded in the record 105c to be the target of the loop process (S22) to retrieve the document image from the document image DB 104. A process of obtaining and extracting an image in a range corresponding to the examination item set in the document type corresponding to the sorting TBL 105b to be the target of the loop process (S21) as an examination item image is executed (S23).

  For each document type, the examination item set for the document type and the range corresponding to the examination item are inadequate so that an image in the range corresponding to the examination item set for the document type can be cut out as an examination item image. The sorting unit 102 of the defect screening management apparatus 10 screens images in a range corresponding to the screening item set for the document type corresponding to the sorting TBL 105b to be subjected to the loop processing (S21). The item image is cut out from the document image (S23).

  When the cutout unit 103 of the deficient examination management apparatus 10 cuts out the examination item image corresponding to the examination item set in the document type from the document image, the cutout unit 103 refers to the examination item image DB 106 and records to be subjected to loop processing (S22). The examination item number indicating the examination item is associated with the document type folder 106c corresponding to the sorting TBL 105b which is under the individual folder 106b corresponding to the application management number recorded in 105c and is the target of the loop processing (S21). The examination item image cut out from the document image is stored (S24). For example, the examination item image related to the examination item “marking” included in the sorting TBL 105b corresponding to the application form 20 and cut out from the document image of the application form 20 indicated by the path of the record 105c in which the application management number “001” is recorded. Is stored in the document type folder 106 c corresponding to the application form 20 under the individual folder 106 b to which the application management number “001” is added in the examination item image DB 106.

  FIG. 12 is a diagram for explaining areas corresponding to examination items set in the application form 20. The application form 20 shown in FIG. 12 includes an applicant field 200 in which the applicant's seal is stamped in addition to the name, address, and contact information of the applicant who applies for purchase by installment, and the applicant's application for purchase by installment. In addition to the name, address and contact information of the guarantor, the guarantor field 201 is included in which the seal of the guarantor is stamped. The examination items set in the application form 20 are a name, an address, a contact information, and a seal, and an area corresponding to the applicant field 200 and an applicant area 200a and a guarantor field are associated with these examination items. A guarantor area 201 a which is an area corresponding to 201 is set. For example, in the document type folder 106c corresponding to the application form 20, in addition to the image cut out from the applicant area 200a and the image cut out from the guarantor area 201a, the document image of the application form 20 is stored.

  Next, the item-specific examination process P5 included in the deficiency examination flow will be described. After the cutout process P4 is completed, when an item-specific examination request is notified from the terminal device 11, an item-specific examination process P5 is performed between the deficiency examination management device 10 and the terminal device 11 to examine document deficiencies in units of examination items. Done.

  FIG. 13 is a diagram for explaining the item-specific examination process P5 according to the present embodiment. When the operator who operates the terminal device 11 selects the item name, document type, and examination item, the terminal device 11 issues an item-specific examination request including the item name, document type, and examination item selected by the operator. 10 (S30) and when an itemized examination request is received from the terminal device 11 (S31), the itemized examination execution unit 100 of the deficiency examination management apparatus 10 is activated, and the itemized examination execution unit of the deficiency examination management apparatus 10 is activated. 100 is located under the item folder 107a corresponding to the item name notified from the terminal device 11 in the item-by-item examination DB 107, and from the document type folder 107b corresponding to the document type notified from the terminal device 11 to the terminal. The item-specific examination TBL 107c corresponding to the examination item notified from the apparatus 11 is acquired (S32).

  Next, the item-by-item examination execution unit 100 of the deficiency examination management apparatus 10 refers to the examination item image DB 106 and repeats for each individual folder 106b included in the item folder 106a corresponding to the item name notified from the terminal device 11. A process (S33) is performed.

  In the loop process (S33), the item-by-item examination execution unit 100 of the deficiency examination management apparatus 10 is located under the individual folder 106b to be subjected to the loop process (S33), and the document type corresponding to the document type of the item-by-item examination request. An answer button for acquiring an examination item image corresponding to the examination item of the examination request for each item from the folder 106c, and inputting the examination item image, question data describing the examination contents of the examination item, and an answer to the question data Is displayed on at least the terminal device 11, and the item-by-item examination process (S34) for storing the reply data input using the answer button displayed on the terminal device 11 is executed according to the item-by-item examination TBL 107c acquired in S32.

  In the item-by-item examination process (S34), the item-by-item examination execution unit 100 of the deficiency examination management apparatus 10 first applies the examination item image corresponding to the examination item of the item-by-item examination request and the item-by-item examination process (S34). The item-specific examination screen for displaying at least the question data of the record 107d and the answer button which is a button object for inputting the answer data to the question data is transmitted to the terminal device 11 (S340). For example, when the record 107d to be subjected to the item-based examination process (S34) is the first, the item-by-item examination execution unit 100 of the deficiency examination management device 10 acquires the question data from the first record 107d.

  FIG. 14 is a diagram for explaining an item-specific examination screen 1000. The item-specific examination screen 1000 illustrated in FIG. 14 is a screen when the examination item is “stamped”. The item-specific examination screen 1000 for examining the examination item “Seal” includes an image 1000a cut out from the applicant area 200a, which is one of the areas corresponding to the examination item “Seal”, and the examination item “Seal”. An image 1000b cut out from the guarantor area 201a, which is one of the corresponding areas, and question data 1000c corresponding to the examination item “Seal” (“There are vermillion seals for all applicants and guarantors”) and an answer. An answer button 1000d, which is a button object for inputting data (“with stamp” or “without stamp”), and a button object 1000e used for screen control are included.

  After the terminal device 11 displays the item-by-item examination screen received from the defect examination management device 10 (S341), the operator operating the terminal device 11 presses one reply button displayed on the item-by-item examination screen. When the answer data determined from the examination item image displayed on the terminal device 11 is input to the terminal device 11 by selection, the terminal device 11 displays the answer data corresponding to the answer button selected by the worker as a deficiency examination management device. The ten item-specific examination execution units 100 are transmitted (S342).

  When the reply data input by the operator is transmitted from the terminal device 11, the item-by-item examination execution unit 100 of the deficiency examination management device 10 receives the reply data transmitted from the terminal device 11 in order to reduce examination errors. Check whether the answer data is predetermined (S343), and if the answer data transmitted from the terminal device 11 is the predetermined answer data, the operator is allowed to reconfirm whether there is an error in the answer data input by the operator. A pop-up caution screen is displayed on the terminal device 11 for a certain period of time (S344). If the predetermined answer data is made into answer data that is likely to be input due to an examination error, when the answer data that is likely to be entered due to an examination error is input to the terminal device 11, the operator can reconfirm the answer.

  FIG. 15 is a diagram for explaining a caution screen 1001 displayed on the terminal device 11. The size of the caution screen 1001 for allowing the worker to reconfirm that there is no mistake in the answer data input by the worker is about 2/3 the size of the item-by-item examination screen 1000, and is an item on the rear side of the caution screen 1001. The transparency of the background color of the caution screen 1001 is increased so that the separate examination screen 1000 can be seen through. Note that the caution screen 1001 illustrated in FIG. 15 is only an example, and it is desirable that the caution screen 1001 can be changed (size, color, display time, etc.) depending on the degree of warning.

  Next, the item-specific examination execution unit 100 of the deficiency examination management apparatus 10 records a record including the application management number added to the individual folder 106b that is the target of the loop process (S33) and the response data transmitted from the terminal apparatus 11. By adding 108c to the reply TBL 108b corresponding to the examination item of the examination request according to item, the reply data transmitted from the terminal device 11 is stored in the reply DB 108 (S345).

  Next, the item-by-item examination execution unit 100 of the deficiency examination management device 10 searches the record 107d that is the subject of the item-by-item examination process (S34) for a conditional expression that includes the answer data transmitted from the terminal device 11. Then, the process branches according to the question management number included in the searched conditional expression (S346). When the question management number included in the searched conditional expression is NULL (no question management number), the item-specific examination execution unit 100 of the deficiency examination management apparatus 10 performs the individual folder 106b that has been the target of the loop processing (S33). End the itemized examination related to. If the question management number included in the searched conditional expression is not NULL (no question management number), the item-by-item examination execution unit 100 of the deficiency examination management apparatus 10 records that are subject to item-by-item examination processing (S34). The record 107d corresponding to the question management number included in the searched conditional expression is set to 107d, and the process returns to the top (S340) of the item-specific examination process (S34). Even if the response data indicating deficiency is associated with the data indicating completion of the examination, the examination related to one application document 2 can be completed when the response data indicating deficiency is obtained.

  When all the loop processes (S33) are completed, in order to reduce examination mistakes, the item-specific examination execution unit 100 of the deficiency examination management apparatus 10 totals the answer data stored in the answer TBL 108b of the answer DB 108 to indicate deficiencies. It is confirmed whether the number of answer data is less than the frequency of occurrence of this answer data (S35). When the number of response data indicating deficiencies is less than the occurrence frequency of this response data, the item-by-item examination execution unit 100 of the deficiency examination management apparatus 10 performs normal item-by-item examination on the examination items subject to the procedure shown in FIG. (S36), the procedure illustrated in FIG. 13 ends. If the number of response data indicating deficiencies is greater than or equal to the frequency of occurrence of this response data, the item-by-item examination execution unit 100 of the deficiency examination management device 10 examines the item-by-item examination for the examination items subject to the procedure in FIG. It is determined that there is a mistake and the answer data stored in the answer DB 108 is invalidated (S37), and the procedure illustrated in FIG. In order to check whether the number of response data corresponding to deficiencies is greater than the occurrence frequency of this response data, an answer button for inputting deficient response data and a response button for inputting deficient response data are operated. This is because it is rare for a person to misunderstand operation.

  Finally, the delivery process included in the deficiency examination flow will be explained. The item-specific examination execution unit 100 of the deficiency examination management device 10 determines that the deficiency examination of the application document 2 has been completed for the items for which the item-by-item examination relating to all the examination items has been completed. The mailed application documents 2 and deficiency examination results are delivered to a designated designated organization. The delivery form of the deficiency examination result is arbitrary, and the answer data itself stored in the answer DB 108 can be used as the delivery item of the deficiency examination result, but the data obtained by processing the answer data stored in the answer DB 108 is deficient examination. The resulting delivery.

DESCRIPTION OF SYMBOLS 1 Document deficiency examination system 10 Deficiency examination management apparatus 100 Item-specific examination execution part 101 Item reception part 102 Sorting part 103 Cutout part 104 Document image DB
105 Sorting DB
106 Examination Item Image DB
107 Examination DB by item
108 Answer DB
11 Terminal Device 12 Storage Server 13 Image Scanner 2 Application Document 20 Application Form

Claims (5)

A system for examining deficiencies in documents included in application documents,
A terminal device operated by a worker who examines the deficiencies of the documents included in the application documents;
A deficiency examination management device connected to the terminal device via a network;
Consisting of at least
When the examination item is notified from the terminal device, the deficiency examination management device displays at least the question data describing the examination item image, which is an image in a range corresponding to the examination item, and the examination content of the examination item, on the terminal device. And an itemized examination execution unit for executing the itemized examination process for storing the response data transmitted from the terminal device for each application document to be examined.
Document defect screening system characterized by that.   The deficiency examination management device stores the question data in a hierarchical structure in which other question data is associated with answer data related to one question data, and the item-specific examination execution unit receives response data from the terminal device. When transmitted, the item data examination process is executed by referring to the hierarchical structure and using the question data to be displayed on the terminal device as the question data associated with the answer data transmitted from the terminal device. The document defect examination system according to claim 1, wherein   The other answer data indicating deficiency is not associated with the other question data, and the item-specific examination execution unit, when the answer data transmitted from the terminal device indicates deficiency, is included in one application document. 3. The document defect inspection system according to claim 2, wherein the defect inspection is terminated.   The item-by-item examination execution unit of the deficiency examination management device displays a caution screen for reconfirming the answer when the answer data transmitted from the terminal device is predetermined answer data in the item-by-item examination process. The document defect examination system according to any one of claims 1 to 3, wherein the document defect examination system is displayed on an apparatus. When the item-specific examination execution unit of the deficiency examination management device executes the item-specific examination process for all application documents to be examined, the item examination execution unit counts the number of response data corresponding to the deficiencies, 5. The response data obtained in the item-specific examination process is invalidated when the number is equal to or higher than the occurrence frequency set in advance in the response data corresponding to the deficiency. Document defect examination system described in one paragraph.

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