JP6695671B2 - Support system - Google Patents

Description

  The present invention relates to a technique for supporting fire prevention management in a building that is a fire prevention target, and particularly to a technique for supporting regular maintenance management of firefighting supplies and equipment for firefighting installed in the building.

  Conventionally, some fire fighting equipment and fire fighting equipment installed in buildings that are fire prevention objects have parts and equipment that deteriorate and wear over time, so updating the installed fire fighting equipment and fire fighting equipment From the viewpoint of preventive safety, periodical replacement is recommended, not at the time of failure, in order to maintain and manage it in a proper state until the time. For example, the Japan Fire Alarm Industry Association exemplifies the regular replacement parts used for automatic fire alarm equipment and the like and announces the recommended replacement years. For example, the switching power supply is 5 years, the uninterruptible power supply body is 6 years, the cooling fan is 3 years, the nickel cadmium storage battery is 5 years, the LCD display is 5 years, the printer is 5 years, and so on.

  In addition, the owners and managers of buildings that are fire-prevention objects that have conventionally been obliged to install fire-fighting equipment and fire-fighting equipment by laws such as the Fire Service Act must notify the fire station of the fire plan and be installed. Fire prevention management must be carried out by regularly performing maintenance reports on existing fire equipment and equipment.

  In the above situations, building owners and managers can obtain information from vendors who specialize in inspecting fire equipment and fire equipment, and can research materials such as books and websites themselves. By doing so, information on regular inspection of firefighting equipment and firefighting equipment installed in the building and exchange of regular replacement parts is obtained.

  On the other hand, a stockpile database that stores the stockpile, storage location, and expiration date of the customer is provided, and information on the stockpile item that needs to be replaced and whose expiration date is approaching is extracted by a computer and listed up. There is an invention of a management method for delivering and exchanging goods (Patent Document 1). According to this invention, the stockpile is exchanged before the expiry date is reached, but it is done by the trader whenever the expiry date approaches, and at that time, the budget for updating the stockpile item is prepared. Not necessarily. In addition, regular maintenance management such as periodical inspection and regular replacement of parts is not performed for fire-fighting equipment and fire-fighting equipment installed in a building that is a fire prevention target.

  In this way, the owners and managers of the building should know in advance information about the maintenance and inspection of fire-fighting equipment and fire-fighting equipment installed in the building that is the object of fire prevention, and the replacement of parts for periodic replacement, and budget the budget. There was a difficult aspect in implementing it systematically including the above.

  On the other hand, there are cases where disaster prevention businesses that have installed fire fighting equipment and equipment do not have the opportunity to maintain and manage these in an appropriate state. For example, some inspection companies do not always properly perform regular replacement parts even though they are properly confirmed to operate normally. In addition, the owner or manager of the building that has been inspected by such an inspection company may not be notified even when it is time to replace the regular replacement parts.

JP, 2009-193151, A

  In view of the above problems, the present invention provides the owner and manager of a building that is a fire prevention target, the content and timing of regular maintenance such as periodical parts replacement and inspection that occur in installed fire fighting supplies and equipment for fire fighting. The purpose is to obtain a support system that can support the maintenance by notifying in advance. Furthermore, the owner or manager of the above-mentioned building can easily set up the notified periodic maintenance.

(1) In order to solve the above-mentioned problems, a support system according to the present invention includes a support device for transmitting information on regular maintenance occurring in equipment for fire fighting installed in a building via a communication line, and the building. A support system comprising: a terminal device that is owned by each administrator and that outputs and displays the information of the regular maintenance via the communication line, wherein the support device is provided for each of the plurality of terminal devices. Destination information storage means in which a unique terminal identifier is stored in association with the building, and equipment status storage stored in association with the building as equipment status information of equipment for fire fighting installed in each building Means, a term information storage means for storing the content and timing of the periodic maintenance that occurs for each of the equipment for fire fighting as term information, and based on the equipment status information and the term information, within a predetermined period. In the building in which the periodic maintenance occurs, deadline management means for specifying the equipment for fire protection subject to the periodic maintenance in the building and deadline information thereof, and a terminal corresponding to the building specified by the deadline management means. Notification information generation that acquires an identifier from the destination information storage means as a destination and generates the information of the regular maintenance for the destination as notification information based on the target of the regular maintenance in the building and the deadline information thereof. Means, and a notification means for transmitting and acquiring the notification information to the destination terminal device, the terminal device, the reception means for acquiring the notification information from the support device, and the reception means And a notification control unit that outputs and displays the acquired notification information .
(2) In addition, support system according to the present invention, a standard that contains Oite, the support device, and a step and its standard duration for carrying out the routine maintenance as standard process (1) Based on the process storage means, the management information storage means that stores the time when the regular maintenance can be performed as management information, the reception means that acquires the application for performing the regular maintenance, and the standard process and the management information. And step management means for determining whether the execution application acquired by the reception means is feasible, and the terminal device further includes requesting means for transmitting the execution request for the periodic maintenance to the support device. The process management unit of the support apparatus can receive the implementation application when it determines that the implementation application can be implemented, and can implement the implementation time corresponding to the received implementation application in the management information storage unit. It deletes from the period to prevent the acceptance of a duplicate implementation application due to a new implementation application, and causes the notification information generating means to generate the implementation application result as notification information. A notification is sent to notify the notification information with the terminal identifier of the terminal device as a destination, and the notification control means of the terminal device receives and outputs the implementation application result as the notification information from the support device. It is a feature.
(3) In addition, support system according to the present invention, Oite in (1), said support apparatus, the terminal of the destination information storage means, the terminal device maintenance operators responsible for the periodic maintenance of the building possessed An identifier is stored in association with the terminal identifier of the terminal device owned by the building and the manager of the building, and the application for the regular maintenance from the terminal device owned by the manager of the building and the maintenance and inspection business Accepting means for acquiring a response to the implementation application from the terminal device possessed by, and process management means for determining whether or not the implementation application can be implemented based on the response to the implementation application acquired by the receiving means, When the terminal device determines that the implementation application is feasible, the terminal device further includes requesting means for transmitting the implementation request for the periodic maintenance to the assistance device. To accept the implementation application, cause the notification information generation means to generate the implementation application result as notification information, and cause the notification means to transmit so as to notify the notification information to the terminal device of the transmission source of the implementation application. The notification control means of the terminal device is characterized by receiving and outputting the implementation application result as the notification information from the support device.
( 4 ) Further, in the support system according to the present invention, in ( 2 ) and ( 3 ), the destination information storage means of the support device is a terminal device owned by a maintenance and inspection business operator who carries out regular maintenance of the building. The terminal identifier is stored in association with the terminal identifier of the terminal device owned by the building and the manager of the building, and the notification means of the support device is the terminal identifier of the terminal device that is the originator of the implementation application. And the terminal identifier of the terminal device possessed by the maintenance and inspection business operator as a destination to transmit the notification information corresponding to the implementation application result, and the terminal device which is the originator of the implementation application and the terminal possessed by the maintenance and inspection business operator. The notification control means of the device is characterized by receiving the provision application result as the notification information from the support device and displaying the result.
( 5 ) Further, in the support system according to the present invention, in the support device according to any one of (1) to ( 4 ), the reception unit further requests the registration of the work schedule and the progress status related to the inspection or the construction from the terminal device. Upon receipt, the received schedule or progress is further stored as process information in the management information storage means, and when the reception means receives a request for browsing process information from the terminal device, the notification information generation means causes the notification information generation means to perform the process. Generating notification information based on the information, the notification means sends the notification information corresponding to the process information to the destination terminal device of the browsing request as a destination, and the terminal device sends the notification information to the support device. The notification control means of the terminal device, which is the source of the browse request, receives the process information as the notification information from the support device. It is characterized in that it is output and displayed.
( 6 ) Further, in the support system according to the present invention, in ( 5 ), the process management means of the support device relates to the delayed work when the progress status is delayed beyond a predetermined period with respect to the schedule. The delay information is generated as the notification information in the notification information generation means, the terminal identifier of the terminal device corresponding to the building in which the delay is generated is acquired from the destination information storage means, and the notification information is transmitted as the destination. In the destination terminal device, the notification control means receives the delay information as the notification information from the support device and outputs and displays the delay information.

According to the support system configured as described in (1 ) above, the content and timing of regular maintenance such as periodical parts replacement and inspection that occur in the installed fire fighting equipment and fire fighting equipment are provided to the manager of the building that is the fire prevention target. Can be notified in advance to support its maintenance .
Also, according to the support system of the above configuration (2), for the implementation application of the notified scheduled maintenance from the administrator of the building, since accepting the implementation application if it is time that can be implemented, the building The administrator can easily set up the notified regular maintenance.
Further, according to the support system configured as described in ( 3 ) above, the application for the periodic maintenance notified by the building manager is accepted based on the response from the maintenance and inspection business operator that it is feasible. Therefore, the manager of the building can easily set up the notified regular maintenance.
Further, according to the support system having the configuration of ( 4 ) above, when the application for implementation of the notified regular maintenance is received from the manager of the building, the implementation application result is also displayed on the terminal device possessed by the maintenance and inspection business operator. Is notified, the maintenance and inspection business operator can promptly know that the application for performing the regular maintenance has been received, and can immediately start the business activities such as the meeting for the regular maintenance and the order. As a result, the building manager will be able to quickly consider budgeting for regular maintenance.
Further, according to the support system having the configuration of ( 5 ) above, it is possible to easily grasp the schedule and progress of work such as regular maintenance.
Further, according to the support system having the above-mentioned configuration ( 6 ), it is possible to easily grasp the delay of the work such as the periodic maintenance and the forgetting of the work.

It is a figure explaining the structure of the support system which concerns on this invention. It is a block diagram which shows the structure of the assistance apparatus which concerns on this invention. It is a block diagram which shows the structure of the terminal device which concerns on this invention. It is a block diagram which shows the structure of the notification apparatus which concerns on this invention. It is a figure which shows the data structure memorize | stored in the destination information storage part of the said support apparatus. It is a figure which shows the data structure memorize | stored in the equipment condition storage part of the said support apparatus. It is a figure which shows the data structure memorize | stored in the deadline information storage part of the said support apparatus. It is a figure which shows the data structure memorize | stored in the standard process storage part of the said support apparatus. It is a figure which shows the data structure of the history memorize | stored in the management information storage part of the said support apparatus. FIG. 9 is a flow chart of an operation for notifying that regular maintenance will occur in the support system according to the present invention. FIG. 10 is a flowchart of an operation for applying for regular maintenance in the support system of the modified example of the present invention. FIG. 11 is a flow chart of an operation of notifying a result of a regular maintenance application in the support system of the modified example of the present invention. FIG. 10 is a flow chart of an operation of confirming an application for regular maintenance in the support system of the modified example of the present invention. It is a figure explaining the composition of the automatic fire alarm equipment managed by the support system of the modification of this invention which temporarily interrupted the abnormality of the repaired part.

1. Embodiment 1-1. Configuration of Support System 100 First, the configuration of the support system 100 according to the present invention will be described with reference to FIG. The support system 100 includes a support server 1 as a support device, and at least one terminal device 2 owned by an owner or a manager (Ha, Hb, Hc) of a building (buildings ac) that is a fire protection target. The notification server 3 as a notification device communicates with each other via the communication line 4. The support server 1 is a device or a group of devices that transmits information on regular maintenance that occurs in fire fighting equipment, fire fighting equipment, and the equipment installed in a building. For the sake of simplicity of explanation, the above fire fighting equipment, the above fire fighting equipment, and the equipment therefor will be referred to as fire fighting equipment supplies hereinafter. In addition, the owner or manager of the building will be referred to as a building manager hereinafter for the sake of simplicity of description. That is, the "fire equipment equipment" according to the present invention includes fire equipment that is required to be installed and inspected by the Fire Service Act etc. as a fire prevention object, fire equipment, and devices / equipment constituting the fire equipment. Indicates. Further, the "building manager" according to the present invention is an owner or a manager of a building that is a fire prevention target, and a fire prevention manager or a fire prevention manager is an example thereof. In FIG. 1, the terminal device 2 owned by Hm other than the manager of the building is not used in the present embodiment (which will be described later in a modified example).

  The communication line 4 is a communication network such as the Internet, a wireless communication network compliant with IMT-2000, and a wireless LAN compliant with iEE802.11. The communication line 4 is connected to the terminal device 2 by wireless communication, the support server 1 by wired communication or wireless communication, and the notification server 3 by wired communication or wireless communication.

  The support server 1 is a device or a device group that transmits information on regular maintenance that occurs in equipment for fire fighting installed in a building. The support server 1 communicates with each of the notification server 3 and the terminal device 2 via the communication line 4. The information on the periodic maintenance transmitted by the support server 1 is actively acquired and displayed on the terminal device 2 as notification information based on a push notification via the notification server 3 described later.

  The notification server 3 is an example of a notification device that performs push notification to the terminal device 2. Here, the push notification is a mechanism in which the notification server 3 actively notifies the terminal device 2 of information without depending on a request from the terminal device 2. Then, the notification server 3 communicates with each of the support server 1 and the terminal device 2 via the communication line 4. In other words, the notification server 3 is used to actively display necessary information on the terminal device 2 by push notification.

  As the notification server 3, an existing notification server 3 that provides a push notification service can be used. In this case, the notification server 3 is excluded from the configuration of the support system 100 in the present embodiment, and in the notification system 100 in the present embodiment, each of the support server 1 and the plurality of terminal devices 2 has a communication line. In addition to providing a configuration capable of communicating with each other via the communication line 4, the existing notification server 3 connected to the communication line 4 is reused.

  The terminal device 2 is a portable terminal device that communicates with each of the support server 1 and the notification server 3 via the communication line 4, and a smartphone, a tablet terminal, a wearable terminal and the like are examples thereof. Then, the terminal device 2 is installed with a disaster prevention application (hereinafter referred to as a disaster prevention application) as a control program that outputs notification information by push notification from the support server 1 and inputs a request or response to the support server 1.

1-2. Configuration of Supporting Server 1 Here, the configuration of the supporting server 1 as a supporting device constituting the supporting system 100 will be described with reference to FIG. The support server 1 notifies the manager of the building, which is a fire prevention target, of the content and timing of regular maintenance such as periodical parts replacement and inspection that occur in the installed fire equipment supplies, and the maintenance management thereof. It is a device for supporting the, and has a control unit 11 as a control unit, a storage unit 12 as a storage unit, and a communication unit 13 as a communication unit. The support server 1 may be a cloud server configured by a cloud computing function. An example in which the support server 1 is a cloud server is shown in Modification 6 described later.

1-2-1. Communication unit The communication unit 13 is an interface for communicating control information and the like with the terminal device 2 and the notification server 3 via the communication line 4. The communication unit 13 may be connected to the communication line 4 by wire communication or wireless communication. In this way, by communicating the communication unit 13 of the support server 1 via the communication line 4 such as via a network, the support server 1 can be provided outside the building which is the fire protection target. In the support server 1, the terminal device 2 has a terminal identifier and stores this in the storage unit 12 described later in order to identify and establish communication with the terminal device 2. Good.

1-2-2. Storage Unit The storage unit 12 is a non-volatile storage unit such as a ROM, a flash memory, a hard disk, etc., and stores a program for executing a process for supporting the maintenance and management activities of the equipment for fire fighting. The storage unit 12 also has a storage area for a destination information storage unit 121, a facility status storage unit 122, and a deadline information storage unit 123. The standard process storage unit 124 and the management information storage unit 125 in FIG. 2 are not used in this embodiment (a modification will be described later).

  The destination information storage unit 121 is a destination information storage unit that stores a unique terminal identifier for each terminal device 2 in association with a building. FIG. 5 shows an example of the data structure stored in the destination information storage unit 121. Here, for example, the device tokens Ha, Hb, and Hc of the terminal device 2 are stored as the facility destinations in association with the buildings a, b, and c as the facilities. Here, the device token is an example of a terminal identifier for the notification server 3 to be described later to identify the terminal device 2 and execute push notification. Note that the support server 1 has a terminal ID, which is a terminal identifier different from the device token, for the terminal device 2 to identify each other and establish communication with the terminal device 2, and uses this together with the device token. It may be stored in the destination information storage unit 121 in association with the building. Further, the device token Hm stored as the facility charge destination in FIG. 5 is not used in the present embodiment (described later in a modified example).

  Further, the equipment status storage unit 122 is equipment status storage means for storing fire equipment equipment installed in each building in association with the building as equipment status information. FIG. 6 shows an example of the data structure stored in the equipment status storage unit 122. Here, for example, a fire receiver of a self-fire alarm facility is installed in the building a, and the model, quantity, installation date, and final inspection date are associated and stored as one record. Data as a record is stored in each of the other devices. Further, if the history of the last regular maintenance day for which regular maintenance (for example, regular replacement of a device that requires regular replacement) is performed is stored for each record in association with each other, the periodic maintenance cycle of deadline information (described later) (described later) (Corresponding to the execution interval of FIG. 7), the time when the next periodic maintenance should be performed can be grasped (not shown). However, if the last regular maintenance date is stored in this way, the regular maintenance of the equipment subject to regular maintenance (corresponding to the implementation target of FIG. 7, which will be described later) can be performed simultaneously with the equipment for fire fighting stored in one record. It cannot be managed unless it is done, so only when the regular maintenance cycle is the same. Therefore, if the equipment for fire fighting stored in one record has equipment with different regular maintenance cycles, it stores the history of the last regular maintenance date for each equipment subject to regular maintenance. It is advisable to provide a sub-table of (not shown). Alternatively, instead of providing the above sub-table, a record of the equipment status storage unit 122 may be provided for each regular maintenance target device. Based on these equipment status information, it is possible to obtain detailed information about the equipment for fire fighting equipment installed in each building, which is necessary for grasping the periodic maintenance.

  In addition, the deadline information storage unit 123 is a deadline information storage unit that stores, as deadline information, the content and timing of the periodic maintenance that occurs for each equipment for fire fighting. FIG. 7 shows an example of the data structure stored in the deadline information storage unit 123. Here, for example, for a specific model of a fire receiver as a device, such as a self-fire alarm device (automatic fire alarm device), the switching power supply is targeted for implementation, and it is regularly performed at 5-year intervals (implementation intervals). Information to be exchanged is stored as one record. Data as a record is stored in each of the other devices. These pieces of deadline information make it possible to obtain detailed information about the regular maintenance that occurs for each device, which is necessary for grasping the regular maintenance. Then, based on this deadline information and the above-mentioned equipment status information, it becomes possible to grasp the building in which the periodic maintenance occurs and the target of the periodic maintenance, and it becomes possible to obtain the information of the periodic maintenance. ing.

1-2-3. Control Unit The control unit 11 is a control unit that controls the operation of each unit of the support server 1 based on the program stored in the storage unit 12. The control unit 11 includes an arithmetic processing device such as a CPU (not shown), and includes a deadline management unit 112, a notification information generation unit 114, and a notification unit 115 as its functional configuration. Note that the reception unit 111 and the process management unit 113 in FIG. 2 are not used in this embodiment (a modification will be described later).

  The deadline management unit 112, based on the equipment status information stored in the equipment status storage unit 122 and the deadline information stored in the deadline information storage unit 123, a building in which regular maintenance occurs within a predetermined period, It is a deadline management means for specifying the equipment for fire fighting and the deadline information for the periodical maintenance in the building.

  The notification information generation unit 114 acquires a device token as a terminal identifier corresponding to the building identified by the deadline management unit 112 from the destination information storage unit 121 and sets the device token as the destination, and also periodically in the building identified by the deadline management unit 112. It is a notification information generation means for generating the information of the regular maintenance for the destination as the notification information and the information identifier for identifying the notification information based on the maintenance target and the deadline information thereof.

  The notification unit 115 requests the notification server 3 that is a push notification device to make a push notification of the information identifier to the destination terminal device 2, and sends the notification information corresponding to the information identifier to the terminal device. 2 is a notification means to be acquired.

1-3. Configuration of Terminal Device 2 Next, the configuration of the terminal device 2 configuring the support system 100 will be described with reference to FIG. FIG. 3 is a block diagram showing the configuration of the terminal device 2.

  The terminal device 2 includes a control unit 21, a storage unit 22, a communication unit 23, a display unit 24, and an operation unit 25. The terminal device 2 is a portable terminal device carried by a building manager, and is, for example, a smartphone, a tablet terminal, a wearable terminal, or the like. It should be noted that the terminal device 2 is provided with a device token as a terminal identifier and stores it in the storage unit 22 described later in order to identify each other and establish communication with the notification server 3. In addition, the terminal device 2 is provided with a terminal ID as a terminal identifier different from the device token and stored in the storage unit 22 described later in order to identify and establish communication with the support server 1. Good.

1-3-1. Communication Unit The communication unit 23 is a communication unit for communicating with the support server 1 via the communication line 4, and is an interface connected to the communication line 4 by wireless communication.

1-3-2. Display Unit The display unit 24 is a display unit that includes a screen 241 using liquid crystal or the like, and an image is displayed on the screen 241 according to an instruction from the control unit 21. For example, an image based on the terminal display information output from the support server 1 is displayed.

1-3-3. Operation Unit The operation unit 25 is an operation unit for the manager of the building carrying the terminal device 2 to select the display on the display unit 24 or to transmit information, and has, for example, a touch panel 251. .. The touch panel 251 is operated by, for example, an indicator such as an operator's finger, and detects an operation of the operator who indicates a position in an area overlapping the screen 241 of the display unit 24. The touch panel 251 is, for example, a transparent electrostatic capacitance type touch panel that is overlaid on the screen 241.

1-3-4. Storage Unit The storage unit 22 is a non-volatile storage unit such as a flash memory or an SSD (solid state drive), and stores a program read and executed by the CPU of the control unit 21. The storage unit 22 stores a device token as a terminal identifier to be identified by the notification server 3. The device token may be registered in advance, or may be stored in the storage unit 22 by performing a setting registration operation for various items with the notification server 3. Further, the storage unit 22 may store a terminal ID as a terminal identifier to be identified by the support server 1. This terminal ID may be registered in advance, or may be stored in the storage unit 22 by performing setting registration work of various items with the support server 1.

1-3-5. Control Unit The control unit 21 has a CPU or the like as an arithmetic processing unit (not shown), and controls the respective units of the terminal device 2 by the CPU reading and executing a program stored in the storage unit 22 or the like. Is. The control unit 21 includes a reception unit 211 and a notification control unit 213 as a functional configuration. The request unit 212 in FIG. 3 is not used in this embodiment (a modification will be described later).

  The accepting unit 211 is an accepting unit that acquires an information identifier for identifying notification information that has been push-notified via the communication line 4 from the notification server 3 as the push notification device.

  The notification control unit 213 receives the notification information corresponding to the information identifier from the support server 1 by performing mutual communication with the support server 1 via the communication line 4 based on the information identifier acquired by the reception unit 211. It is a notification control means for controlling so as to output. For example, the notification information is output to the display unit 24.

1-4. Operation of Support System 100 Next, the operation of the support system 100 according to the present invention will be described with reference to FIG. The support server 1 is based on the equipment status information stored in the equipment status storage unit 122 and the deadline information stored in the deadline information storage unit 123, a building in which regular maintenance occurs within a predetermined period, and the building concerned. Then, the deadline management unit 112 identifies the subject of the periodic maintenance and the deadline information (S001). That is, the periodic maintenance that occurs within a predetermined period is specified as a required action event. For example, the deadline information storage unit 123 specifies deadline information (for example, the record at the top of FIG. 7) that the switching power supply of the specific type of fire receiver is a target for regular replacement every five years. By referring to the equipment status storage unit 122 (for example, referring to the uppermost record in FIG. 6), it is specified that one fire receiver in the building a is the target of regular maintenance. The above-mentioned predetermined period can be set as appropriate. For example, if the above-mentioned predetermined period is set to one year, it is possible to specify a building that requires regular maintenance within one year, its fire equipment supplies, and its deadline. As a result, it becomes possible for the building manager to carry out scheduled maintenance in a planned manner, such as budgeting the expenses for regular maintenance in advance. The facility status information and the deadline information are registered and stored in the facility status storage unit 122 and the deadline information storage unit 123 in advance, respectively. For example, as the equipment status information, a record in the equipment status storage unit 122 is created for each equipment product for fire fighting according to the completion time. In the example shown in FIG. 6, the facility, equipment, device, model, quantity, and installation date are stored. If the inspection is performed, the final inspection date is updated, and if the periodic maintenance is executed, the final periodic maintenance date is updated. These operations may be performed via the terminal device 2 possessed by the person who carries out the construction or inspection, or may be performed by the operator of the support server 1 based on a report from these persons. Also, for example, as the deadline information, a record in the deadline information storage unit 123 is created in accordance with the sales start time of the product. In the example shown in FIG. 7, facilities, devices, models, implementation targets, implementation details, and implementation intervals are stored. This work may be performed by the operator of the support server 1, for example.

  Next, the notification information generation unit 114 acquires the device token corresponding to the building identified by the deadline management unit 112 from the destination information storage unit 121 (for example, referring to the record at the top of FIG. (To obtain the device token Ha of) and to be the destination, and subject to periodic maintenance in the building (for example, building a) identified by the deadline management unit 112 (for example, switching power supply of fire receiver XXXXX) Information on the regular maintenance for the destination (for example, the building a) based on the deadline information (for example, the switching power supply of the fire receiver ○○○○○○ should be replaced periodically at an execution interval of 5 years). (For example, the switching power supply of the fire receiver ○○○○○○ will have a regular replacement period of five years with an execution interval of five years) and generate an information identifier that identifies the notification information. Generate (S002). Then, the notification unit 115 requests the notification server 3 to make a call to push the information identifier to the destination terminal device 2 (S003).

  The notification server 3 accepts a call request addressed to itself from the support server 1 (S004), and sends the information identifier to the terminal device 2 of the destination specified by the device token (for example, the building a specified by the device token Ha). Is transmitted, the push notification for causing the terminal device 2 to acquire the notification information corresponding to the information identifier from the support server 1 is executed (S005).

  In the terminal device 2 addressed by the device token, the accepting unit 211 accepts the push notification from the notification server 3 and acquires the information identifier from the notification information (S006). Then, based on the information identifier received by the reception unit 211, the notification control unit 213 controls to access the support server 1 via the communication line 4 (S007).

  The support server 1 that has received the above access permits the access of the terminal device 2 (S008), and notifies the notification information corresponding to the above information identifier (for example, the switching power supply of the fire receiver XXXXX is the execution interval). (Periodical replacement in 5 years) is output (S009). At this time, the support server 1 may authenticate the access of the terminal device 2 based on the device token as the destination of the call origination request or the terminal ID corresponding thereto. If there are a plurality of items to be subjected to the periodic maintenance, an information identifier may be generated for each piece of the periodic maintenance information about the plurality of items to be performed, and the information may be notified to the terminal device 2. The information may be treated as one piece of notification information, and an information identifier for the information may be generated and notified to the terminal device 2. In the latter case, for example, a web page listing the plurality of pieces of regular maintenance information is provided on a website generated by causing the support server 1 to function as a web server, and the URL is specified by the information identifier. ..

  The notification control unit 213 of the terminal device 2 that has accessed the support server 1 acquires the notification information corresponding to the information identifier from the support server 1, and the display unit 24 outputs this to the screen 241 (S110). That is, the terminal device 2 corresponds to the above information identifier from the support server 1 by performing mutual communication with the support server 1 via the communication line 4 based on the information identifier acquired by the reception unit 211 from the notification server 3. Output and display after receiving notification information.

  According to the support system 100 of the above-described embodiment, the content and timing of regular maintenance such as periodical parts replacement and inspection occurring in the installed fire-fighting supplies and fire-fighting equipment are provided to the manager of the building that is the fire prevention target. Notification can be given in advance to support its maintenance.

2. Modifications The above is the description of the embodiment, but the contents of this embodiment can be modified as follows. Further, the following modified examples may be combined.

2-1. Modification 1
By using the support system 100 of the above-described embodiment, it is possible to make a modification so that a building manager who receives a notification of regular maintenance can apply for the regular maintenance. The configuration and operation of an example of the modification will be described below.

2-1-1. Configuration and Operation of Support Server 1 In the support server 1 of the present modification, in addition to the configuration of the embodiment described above, the storage unit 12 further includes a standard process storage unit 124 and a management information storage unit 125, and a control unit. 11 further includes a reception unit 111 and a process management unit 113 (see FIG. 2). The standard process storage unit 124 is a standard process storage means that stores a process for performing regular maintenance and its standard required period in advance as a standard process. The data structure shown in FIG. 8 is an example thereof, and the record provided for each subject of periodical maintenance includes the content of implementation, the subject of implementation, the model, the number of days to arrange, the number of days to work, and the notification period before the deadline. It is stored. Further, the management information storage unit 125 is a management information storage unit that stores in advance, as management information, the time when regular maintenance can be performed. The time when this regular maintenance can be performed is described by, for example, a circle on the calendar, and is formed so that other time cannot be selected (not shown). Further, the reception unit 111 is a reception unit that acquires an application for performing regular maintenance from the terminal device 2. Further, the process management unit 113 is a process management unit that determines, based on the standard process and the management information, whether or not a regular maintenance application from the terminal device 2 acquired by the reception unit 111 can be performed. For example, if there is an application for the periodical replacement of the switching power supply of the fire receiver ○○○○○○ from the applicable terminal device 2 in the building a, it is carried out after the number of arrangement days has elapsed from the date of the application. It is determined that it is feasible if the timing is desired (before that, switching power supplies as parts cannot be arranged).

When the process management unit 113 determines that the received regular maintenance execution application is feasible, the process management unit 113 receives the execution application. At this time, the process management unit 113 may delete the implementation time corresponding to the received regular maintenance implementation application from the time when the management information storage unit 125 is available. For example, the circle on the calendar described above is deleted. In this way, by deleting the execution time of the received regular maintenance execution application from the time when the management information storage unit 125 can be executed, a double execution application by a new periodic maintenance execution application from the terminal device 2 is performed. Can be prevented from being accepted. Next, the notification information generation unit 114 generates, as the notification information, the implementation application result indicating that the implementation application has been accepted, and also generates a new information identifier for identifying the notification information. Then, the notification unit 115 notifies the device token of the terminal device 2 which is the transmission source of the accepted implementation application as a destination so as to push the information identifier corresponding to the implementation application result generated by the notification information generation unit 114. The communication unit 13 is requested to make a call to the server 3. It should be noted that the management information as the history relating to the notified regular maintenance notification information may be stored in the management information storage unit 125. The data structure shown in FIG. 9 is an example,
For each notification information, the notification content, notification date, application reception date or application provisional reception date, application confirmation date, and scheduled implementation date are stored.

  That is, in addition to the configuration of the above-described embodiment, the support server 1 of the present modification includes a standard process storage unit 124 that stores a process for performing regular maintenance and its standard required period as standard processes. Based on the management information storage unit 125 that stores the time when the regular maintenance can be performed as management information, the reception unit 111 that acquires the application for performing the regular maintenance, the standard process and the management information, The process management unit 113 of the support server 1 further includes a process management unit 113 that determines whether the execution application acquired by the reception unit 111 can be executed, and the process management unit 113 of the support server 1 performs the execution when the execution application is determined to be executable. An application is accepted, and the implementation time corresponding to the received implementation application is deleted from the available time in the management information storage unit 125 to prevent acceptance of a duplicate implementation application due to a new implementation application, and a notification information generation unit. 114 causes the implementation application result to be generated as notification information and a new information identifier for identifying the notification information, and the notification unit 115 sends the device token as the terminal identifier of the terminal device 2 which is the originator of the implementation application to the destination. In order to push-notify the information identifier corresponding to the implementation application result, the communication server 13 is requested to make a call to the notification server 3.

2-1-2. Configuration and Operation of Terminal Device 2 In addition to the configuration of the above-described embodiment, the terminal device 2 of the present modification serves as a requesting unit that sends an application for performing the regular maintenance notified from the support server 1 to the support server 1. The request unit 212 is further provided (see FIG. 3). As for the terminal device 2 which has transmitted the request for performing the periodical maintenance notified from the support server 1 to the support server 1 from the request unit 212, the reception unit 211 pushes the notification request from the notification server 3 via the communication line 4 as a result of the execution application. When the information identifier for identifying the notification information is acquired, the receiving unit 211 performs mutual communication with the support server 1 through the communication line 4 to correspond to the information identifier from the support server 1. The notification control unit 213 controls to receive and output the notification information as the implementation application result, and the display unit 24 displays and outputs the notification information.

  That is, in addition to the configuration of the above-described embodiment, the terminal device 2 of the present modification example further includes a requesting unit 212 for transmitting to the support server 1 a regular maintenance implementation application notified from the support server 1, and a reception unit. When the 211 receives the information identifier for identifying the notification information as the implementation application result indicating that the implementation application has been accepted by the support server 1, the notification control unit 213 causes the assistance server 1 to perform the above-mentioned operation based on the information identifier. It receives and outputs the notification information as the result of the application for implementation.

2-1-3. Operation of Support System 100 Next, the operation of the support system 100 of this modification will be described with reference to FIGS. 11 and 12. When the building manager requests the implementation of the periodic maintenance notified from the support server 1, the operation unit 25 of the terminal device 2 is operated to transmit the implementation application from the request unit 212 to the support server 1. In the present modification, this implementation application is transmitted as a transmission request for requesting the support server 1 to transmit the feasible time information (S101). When the notification information of the periodic maintenance from the support server 1 is displayed on the display unit 24 of the terminal device 2, an operation button for making an application for execution is displayed together with the notification information, and the operation application is performed by operating the operation button. You may be able to do so. In addition, by operating the operation unit 25 of the terminal device 2, information on the periodic maintenance for which the implementation application is made can be called from the support server 1 at any time, and the operation button for the implementation application similar to the above is displayed on the display unit 24. Alternatively, the implementation application may be made possible by operating the operation button.

  The request for transmission of the feasible time information from the terminal device 2 is accepted by the acceptance unit 111 of the support server 1 (S102). In response to the request to transmit the feasible time information received by the reception unit 111, the notification information generation unit 114 of the support server 1 refers to the management information storage unit 125 and generates the notification information indicating the time when the regular maintenance can be performed. An information identifier corresponding to the notification information is generated. Then, the notification unit 115 pushes the information identifier generated by the notification information generation unit 114 with the device token of the terminal device 2 that is the transmission source of the transmission request as a destination, and the communication unit is notified to the notification server 3. 13 is requested to make a call (S103). The notification server 3 accepts the call request (S104), and sends the device token to the terminal device 2 to which the information identifier is addressed (S105). This call is a push notification from the notification server 3 to the terminal device 2. At this time, the push notification may be performed by specifying the destination terminal device 2 based on the communication identifier of the terminal device 2 corresponding to the device token stored in the notification server 3.

  The reception unit 211 of the terminal device 2 specified by the device token acquires the information identifier (S106), and accesses the corresponding notification information of the support server 1 based on the acquired information identifier (S107). At this time, the terminal device 2 may access the web page specified by the predetermined URL of the support server 1 that posted the notification information as a web server based on the acquired information identifier, or the acquired information identifier. The request for transmitting the notification information corresponding to the above may be transmitted to the support server 1.

  The support server 1 permits the access from the terminal device 2 (S108), and outputs the notification information as the feasible time information corresponding to the information identifier (S109). At this time, the support server 1 may function as a Web server to access the terminal device 2 to a Web page of a predetermined URL in which the notification information corresponding to the information identifier is posted. The corresponding notification information may be transmitted to the terminal device 2 in response to a request to send the notification information corresponding to the information identifier. For example, in the case of the former, the disaster prevention support application activated by the push notification from the notification server 3 is installed in the terminal device 2, and the Web page of the predetermined URL is displayed based on the information identifier notified by the activated disaster prevention support application. It is advisable to activate a web browser provided in the terminal device 2 so that the user can access the web page so as to browse.

  The terminal device 2 acquires the notification information as the feasible time information from the support server 1 and outputs and displays the notification information on the display unit 24 (S110). Then, a desired time is selected from the displayed feasible time, and the desired time is requested to the support server 1 (S111). The support server 1 receives the above-mentioned desired implementation time in the receiving unit 111 (S112).

  Then, the process management unit 113 determines, based on the standard process and the management information, whether or not it is possible to carry out the execution application as the above-described desired execution time from the terminal device 2 received and acquired by the reception unit 111 (FIG. (Not shown). That is, when the period until the desired execution time is equal to or longer than the predetermined period shown in the standard process, the process management unit 113 determines that the process can be performed. On the other hand, if the period up to the desired execution time is less than the predetermined period shown in the standard process, the process management unit 113 cannot execute because the predetermined period shown in the standard process cannot be taken by the desired time. To judge. When the process management unit 113 determines that the implementation is not possible, the process management unit 113 may notify the terminal device 2 of the same information as the implementation possible time information, and request the implementation desired time again. When the process management unit 113 determines that the implementation application from the terminal device 2 as the above-described desired implementation time is feasible, the support server 1 determines that the application result regarding the desired implementation time is established (S123). ..

  In step S103, the supportable server 1 notifies the terminal device 2 of the feasible timing information that only the information for which the predetermined period shown in the standard process is secured can be notified, and the unexecutable desired timing May not be selected. In this way, the desired implementation period requested in step S111 is limited to the practicable period. Therefore, when the acceptance unit 111 receives the desired implementation time in step S112, the process management unit 113 always determines that the application for implementation as the desired implementation time can be performed, and thus the support server 1 performs the desired implementation time. The application result can be confirmed as the application has been established (S123).

  Next, the notification information generation unit 114 of the support server 1 generates the notification information indicating the application result and also generates the information identifier corresponding to the notification information. Then, the notifying unit 115 pushes the information identifier generated by the notification information generating unit 114 to the notification token with the device token of the terminal device 2 that is the originator of the implementation application as a destination. 13 is requested to make a call (S124). The notification server 3 accepts the call request (S125), and sends the device token to the terminal device 2 addressed to the information identifier (S126). This call is a push notification from the notification server 3 to the terminal device 2. At this time, the push notification may be performed by specifying the destination terminal device 2 based on the communication identifier of the terminal device 2 corresponding to the device token stored in the notification server 3.

  The reception unit 211 of the terminal device 2 specified by the device token acquires the information identifier (S127), and accesses the corresponding notification information of the support server 1 based on the acquired information identifier (S128). The support server 1 permits the access from the terminal device 2 (S129), and outputs the notification information as the application result corresponding to the information identifier (S130). At this time, the support server 1 may function as a Web server to access the terminal device 2 to a Web page of a predetermined URL in which the notification information corresponding to the information identifier is posted. The corresponding notification information may be transmitted to the terminal device 2 in response to a request to send the notification information corresponding to the information identifier.

  The terminal device 2 acquires the notification information as the application result from the support server 1 and outputs and displays the notification information on the display unit 24 (S131). As a result, the manager of the building that owns the terminal device 2 can know that the implementation request for the periodic maintenance notified from the support system 100 has been accepted and the application for the desired implementation period has been established.

  That is, in the support system 100 of the present modification, in addition to the configuration of the above-described embodiment, the support server 1 stores a process for performing regular maintenance and its standard required period as standard processes. A standard process storage unit 124 as a storage unit, a management information storage unit 125 as a management information storage unit that stores the period when the regular maintenance can be performed as management information, and a reception for acquiring the periodic maintenance implementation application. Further, a reception unit 111 as a means, and a process management unit 113 as a process management unit that determines whether the implementation application acquired by the reception unit 111 is feasible based on the standard process and the management information. In addition, the terminal device 2 further includes a request unit 212 as requesting means for transmitting the periodic maintenance execution application to the support server 1, and the process management unit 113 of the support server 1 can execute the execution application. When the determination is made, the relevant implementation application is accepted, and the implementation timing corresponding to the accepted implementation application is deleted from the feasible timing of the management information storage unit 125 to prevent acceptance of a duplicate implementation application due to a new implementation application. At the same time, the notification information generation unit 114 is caused to generate the implementation application result as the notification information and to generate a new information identifier for identifying the notification information, and the notification unit 115 is the terminal identifier of the terminal device 2 which is the source of the implementation application. The notification control unit 213 of the terminal device 2 causes the communication control unit 213 to make a call request to the notification server 3 so as to push-notify the information identifier corresponding to the implementation application result to the device token as the destination. Based on the above, the support server 1 receives the implementation application result and outputs and displays it on the display unit 24. According to the support system 100 of the present modified example, with respect to the regular maintenance implementation application notified by the building manager, the implementation application is accepted at a time when it is feasible. The scheduled maintenance can be easily set up.

2-2. Modification 2
By using the support system 100 of the above-described embodiment, the building manager who receives the notification of the periodical maintenance makes a modification different from that of the first modification to apply for the periodical maintenance. be able to. Here, the configuration and operation of another example of a modification that enables the building manager who receives the notification of the periodic maintenance from the support system 100 to apply for the regular maintenance will be described. In this modification, the maintenance / inspection company Hm possesses the terminal device 2 in addition to the building manager.

2-2-1. Configuration and Operation of Support Server 1 In the support server 1 of the present modification, in addition to the configuration of the above-described embodiment, the destination information storage unit 121 has a device token as a terminal identifier of the terminal device 2 owned by the maintenance and inspection business operator Hm. Hm is stored as a facility address in association with a device token as a terminal identifier of the terminal device 2 owned by the building and the manager of the building (see FIG. 5). Further, in the support server 1, the control unit 11 further includes a reception unit 111 and a process management unit 113 (see FIG. 2). The reception unit 111 acquires an application based on the permission / inhibition operation from the terminal device 2 owned by the maintenance and inspection company Hm as a response to the application for carrying out the periodic maintenance from the terminal device 2 owned by the building manager or the application for carrying out the periodical maintenance. It is a reception means. The process management unit 113 is a process management unit that determines whether the implementation application can be performed based on the response to the implementation application for the regular maintenance from the terminal device 2 acquired by the reception unit 111.

  When the process management unit 113 determines that the received regular maintenance implementation application is feasible, the process management unit 113 accepts the implementation request, and then the notification information generation unit 114 indicates the implementation application result indicating that the implementation application has been accepted. Is generated as the notification information, and a new information identifier for identifying the notification information is generated. Then, the notification unit 115 pushes the information identifier corresponding to the implementation application result generated by the notification information generation unit 114 to the device token of the terminal device 2 which is the transmission source of the received implementation application as a destination, and notifies the notification server 3 of the notification. Request to call.

  That is, in the support server 1 of the present modification, in addition to the configuration of the above-described embodiment, the destination information storage unit 121 serving as destination information storage means is a terminal device possessed by the maintenance and inspection business Hm responsible for regular maintenance of the building. The device token as the terminal identifier of No. 2 is stored in association with the device token as the terminal identifier of the terminal device 2 of the building and the manager of the building, and the periodical maintenance from the terminal device 2 of the owner of the building is performed. Based on the acceptance unit 111 as an acceptance unit that acquires an implementation application and a response to the implementation application from the terminal device 2 owned by the maintenance and inspection business operator Hm, and the response to the implementation application acquired by the acceptance unit 111. And a process management unit 113 as a process management unit that determines whether the implementation application can be performed, and the process management unit 113 accepts the implementation application when it determines that the implementation application is executable. The notification information generation unit 114 is caused to generate the implementation application result as notification information and a new information identifier for identifying the notification information, and the notification unit 115 is implemented with the terminal device 2 which is the origin of the implementation application as the destination. The notification server 3 is requested to make a push notification of the information identifier corresponding to the application result.

2-2-2. Configuration and Operation of Terminal Device 2 In addition to the configuration of the above-described embodiment, the terminal device 2 of the present modification requests the support server 1 to submit an implementation application of the building manager for the periodic maintenance notified from the support server 1. It further includes a request unit 212, which is a means and is also a requesting means for transmitting the information on the permission / prohibition operation of the maintenance and inspection business operator Hm to the support server 1 in response to the implementation request (see FIG. 3). As for the terminal device 2 which has transmitted the request for performing the periodical maintenance notified from the support server 1 to the support server 1 from the request unit 212, the reception unit 211 pushes the notification request from the notification server 3 via the communication line 4 as a result of the execution application. When the information identifier for identifying the notification information is acquired, the receiving unit 211 performs mutual communication with the support server 1 through the communication line 4 to correspond to the information identifier from the support server 1. The notification control unit 213 controls to receive and output the notification information as the implementation application result, and the display unit 24 displays and outputs the notification information.

  That is, in addition to the configuration of the above-described embodiment, the terminal device 2 of the present modified example requests the support server 1 to send a regular maintenance execution application notified from the support server 1 or a response to the execution application. When the reception unit 211 further includes a unit 212 and receives an information identifier that identifies notification information as an implementation application result indicating that the implementation application has been received by the support server 1, the notification control unit 213 causes the notification control unit 213 to The notification information as the implementation application result is provided from the support server 1 based on the information identifier and is output and displayed.

2-2-3. Operation of Support System 100 Next, the operation of the support system 100 of this modification will be described with reference to FIGS. When the building manager applies for implementation of the periodic maintenance notified from the support server 1, the operation unit 25 of the terminal device 2 is operated to transmit the implementation application from the request unit 212 to the support server 1 (S101). In the present modification, unlike the transmission request of the feasible time information in the modification 1, the implementation application is transmitted to the support server 1 simply as “application for implementation of regular maintenance”. When the notification information of the periodic maintenance from the support server 1 is displayed on the display unit 24 of the terminal device 2, an operation button for making an application for execution is displayed together with the notification information, and the operation application is performed by operating the operation button. You may be able to do so. In addition, by operating the operation unit 25 of the terminal device 2, information on the periodic maintenance for which the implementation application is made can be called from the support server 1 at any time, and the operation button for the implementation application similar to the above is displayed on the display unit 24. Alternatively, the implementation application may be made possible by operating the operation button.

  The implementation application from the terminal device 2 is accepted by the acceptance unit 111 of the support server 1 (S102). By the implementation application received by the reception unit 111, the notification information generation unit 114 of the support server 1 generates the notification information indicating that the implementation application has been received, and also generates the information identifier corresponding to the notification information. Then, the notification unit 115 requests the notification server 3 to make a push notification of the information identifier generated by the notification information generation unit 114 with the device token of the terminal device 2 that is the transmission source of the transmission request as the destination (S103). ). The notification server 3 accepts the call request (S104), and sends the device token to the terminal device 2 to which the information identifier is addressed (S105). This call is a push notification from the notification server 3 to the terminal device 2. At this time, the push notification may be performed by specifying the destination terminal device 2 based on the communication identifier of the terminal device 2 corresponding to the device token stored in the notification server 3.

  The reception unit 211 of the terminal device 2 specified by the device token acquires the information identifier (S106), and accesses the corresponding notification information of the support server 1 based on the acquired information identifier (S107). At this time, the terminal device 2 may access the web page specified by the predetermined URL of the support server 1 that posted the notification information as a web server based on the acquired information identifier, or the acquired information identifier. The request for transmitting the notification information corresponding to the above may be transmitted to the support server 1.

  The support server 1 permits the access from the terminal device 2 (S108), and outputs notification information indicating that the implementation application corresponding to the information identifier has been received (S109). At this time, the support server 1 may function as a Web server to access the terminal device 2 to a Web page of a predetermined URL in which the notification information corresponding to the information identifier is posted. The corresponding notification information may be transmitted to the terminal device 2 in response to a request to send the notification information corresponding to the information identifier. Note that the notification information at this time merely indicates that the implementation application from the terminal device 2 has been accepted, and the implementation application is not established. Therefore, the notification information at this time may include that the application result will be notified later. The terminal device 2 acquires the notification information indicating that the implementation application has been accepted from the support server 1 and outputs and displays the notification information on the display unit 24 (S110).

  In this modification, the terminal device 2 does not execute step S111 in FIG. The support server 1 that has output the notification information to the terminal device 2 in step S109 moves to step S112 as it is, and temporarily receives the implementation application (S112). Note that "application acceptance" in step S112 in FIG. 11 is read as "provisional application acceptance" and is referred to as step S112 in FIG.

  The notification information generation unit 114 of the support server 1, which has temporarily received the application for the implementation of the periodic maintenance, generates the notification information indicating the content of the application for implementation and the information identifier corresponding to the notification information. Then, the notification unit 115 push-notifies the information identifier generated by the notification information generation unit 114 with the device token Hm of the terminal device 2 possessed by the maintenance and inspection business operator Hm corresponding to the originator of the implementation application as the destination. To the notification server 3 (S113). The notification server 3 accepts the call request (S114), and sends the device token Hm to the terminal device 2 addressed to the information identifier (S115). This call is a push notification from the notification server 3 to the terminal device 2. At this time, the push notification may be performed by specifying the destination terminal device 2 based on the communication identifier of the terminal device 2 corresponding to the device token stored in the notification server 3.

  The reception unit 211 of the terminal device 2 owned by the maintenance and inspection business operator Hm specified by the device token Hm acquires the information identifier (S116), and sends a corresponding notification from the support server 1 based on the acquired information identifier. Access the information (S117). The support server 1 permits the access from the terminal device 2 (S118), and outputs the notification information as the contents of the application for implementation corresponding to the information identifier (S119). At this time, the support server 1 may function as a Web server to access the terminal device 2 to a Web page of a predetermined URL in which the notification information corresponding to the information identifier is posted. The corresponding notification information may be transmitted to the terminal device 2 in response to a request to send the notification information corresponding to the information identifier.

  The terminal device 2 acquires the notification information as the contents of the implementation application from the support server 1 and outputs and displays the notification information on the display unit 24 (S120). Then, the maintenance and inspection company Hm who owns the terminal device 2 determines whether or not to accept the application, operates the operation unit 25, and performs an operation of permitting or rejecting the application. At this time, the request unit 212 of the terminal device 2 causes the communication unit 23 to send information on the permission / prohibition operation as a response to the contents of the implementation application to the support server 1 (S121).

  The reception unit 111 of the support server 1 receives the permission / prohibition operation information (S122). Then, when the response to the implementation application is “OK”, the process management unit 113 determines that the application result is that the implementation application has been accepted by the maintenance and inspection company Hm (S123).

  The operation after the application result is confirmed is the same as in the first modification (see FIG. 12). That is, the notification information generating unit 114 of the support server 1 generates the notification information indicating the application result and also generates the information identifier corresponding to the notification information. Then, the notification unit 115 requests the notification server 3 to make a push notification of the information identifier generated by the notification information generation unit 114 with the device token of the terminal device 2 which is the transmission source of the implementation application as the destination (S123). ). The notification server 3 accepts the call request (S125), and sends the device token to the terminal device 2 addressed to the information identifier (S126). This call is a push notification from the notification server 3 to the terminal device 2. At this time, the push notification may be performed by specifying the destination terminal device 2 based on the communication identifier of the terminal device 2 corresponding to the device token stored in the notification server 3. The reception unit 211 of the terminal device 2 specified by the device token acquires the information identifier (S127), and accesses the corresponding notification information of the support server 1 based on the acquired information identifier (S128). The support server 1 permits the access from the terminal device 2 (S129), and outputs the notification information as the application result corresponding to the information identifier (S130). At this time, the support server 1 may function as a Web server to access the terminal device 2 to a Web page of a predetermined URL in which the notification information corresponding to the information identifier is posted. The corresponding notification information may be transmitted to the terminal device 2 in response to a request to send the notification information corresponding to the information identifier. The terminal device 2 acquires the notification information as the application result from the support server 1 and outputs and displays the notification information on the display unit 24 (S131).

  As a result, the manager of the building having the terminal device 2 makes an application for implementation of the regular maintenance notified from the support system 100, and as a result, the application is accepted by the maintenance and inspection business Hm, and the implementation of the regular maintenance. It is possible to know that the application has been completed.

  That is, in the support system 100 of the present modified example, in addition to the configuration of the above-described embodiment, in the support server 1, the destination information storage unit 121 includes the terminal device 2 owned by the maintenance and inspection company Hm that performs regular maintenance of the building. An application for regular maintenance from the terminal device 2 possessed by the manager of the building, which stores the Debye token Hm as a terminal identifier in association with the device token of the terminal device 2 possessed by the building and the manager of the building And a reception unit 111 as a reception unit that acquires a response to the implementation application from the terminal device 2 possessed by the maintenance and inspection business Hm, and the response based on the response to the implementation application acquired by the reception unit 111. The terminal device 2 further includes a process management unit 113 as a process management unit that determines whether the implementation application can be implemented, and the terminal device 2 is a request unit 212 as a request unit that transmits the implementation request for the periodic maintenance to the support server 1. The process management unit 113 of the support server 1 further receives the implementation application when it determines that the implementation application can be implemented, causes the notification information generation unit 114 to generate the implementation application result as notification information, and A new information identifier for identifying the notification information is generated, and the notification unit 115 is sent to the notification server 3 so as to push the information identifier corresponding to the implementation application result to the terminal device 2 which is the transmission source of the implementation application. The notification control unit 213 of the terminal device 2 receives the provision application result from the support server 1 based on the information identifier and outputs and displays the implementation application result on the display unit 24. According to the support system 100 of the present modification, a response of approval / disapproval from the maintenance / inspection company Hm is notified to the execution request of the periodic maintenance notified from the manager of the building, and thus the management of the building. The person can easily set up the notified periodic maintenance.

2-3. Modification 3
In the above-described embodiment, the notification information about the regular maintenance for which the application result is confirmed not only notifies the terminal device 2 that has applied for the regular maintenance, but also the maintenance and inspection business responsible for the maintenance and inspection of the building. You may make it notify also to the terminal device 2 which the person Hm possesses (S123-S131 of FIG. 12).

  That is, in the support system 100 of the present modified example, in addition to the configuration of the above-described embodiment, the destination information storage unit 121 of the support server 1 is a terminal of the terminal device 2 owned by the maintenance and inspection business operator Hm responsible for regular maintenance of the building. The device token as an identifier is stored in association with the device token of the terminal device 2 owned by the building and the manager of the building, and the notification unit 115 of the support server 1 stores the terminal device of the originator of the implementation application. No. 2 device token and the device token of the terminal device 2 possessed by the maintenance and inspection business operator Hm as a destination, the notification server 3 is requested to make a push notification of the information identifier corresponding to the implementation application result, and the implementation application is made. The notification control unit 213 of the terminal device 2 that is the sender of the information and the terminal device 2 that the maintenance / inspection company Hm possesses receives the provision application result from the support server 1 based on the information identifier and displays the display unit 24. The output is displayed on. According to the support system 100 of the present modification, when the implementation application from the building manager is received for the notified periodic maintenance, the implementation application result is also notified to the terminal device 2 owned by the maintenance and inspection company Hm. Therefore, the maintenance and inspection company Hm can quickly know that the application for performing the regular maintenance has been received, and can promptly start the business activities such as the meeting for the regular maintenance and the order. As a result, the building manager will be able to quickly consider budgeting for regular maintenance.

2-4. Modification 4
In the above-described embodiment, the schedule of work related to regular maintenance and repair work and the progress status thereof may be registered and stored in the support server 1 so that the terminal device 2 can browse them.

  That is, in the support system 100 of the present modified example, in addition to the configuration of the above-described embodiment, in the support server 1, the reception unit 111 further receives from the terminal device 2 a registration request of a work schedule and a progress status regarding inspection or construction, The received schedule or progress is further stored as process information in the management information storage unit 125 as a management information storage unit. For example, based on the history information stored in the management information storage unit 125 described in the above embodiment, the progress status is further associated to form process information, which is further stored in the management information storage unit 125. To do. Then, when the accepting unit 111 accepts the process information browsing request from the terminal device 2, the notification information generating unit 114 generates the notification information based on the process information and also generates a new information identifier corresponding to the notification information. The notifying unit 115 requests the notification server 3 to make a push notification of the information identifier corresponding to the process information with the terminal device 2 that is the source of the browsing request as a destination, and the terminal device 2 sends the support server 1 a request. And a notification unit 213 of the terminal device 2, which is the source of the browsing request, based on the information identifier. The process information is provided from the support server 1 and is output and displayed on the display unit 24. The support server 1 refers to the destination information storage unit 121 in response to a process information browsing request from the terminal device 2, identifies the associated building, and outputs the process information regarding the building as notification information. It is good to do so. According to the support system 100 of the present modification, it is possible to easily grasp the schedule and progress of work such as regular maintenance.

2-5. Modification 5
In the above-described embodiment, the schedule and the progress of the work related to the periodical maintenance and repair work of the building are registered and stored in the support server 1 so that the terminal device 2 can browse the progress and the progress. When the situation is behind schedule, the notification information as the delay information may be displayed on the terminal device 2 associated with the building.

  That is, in the support system 100 of the present modified example, in addition to the configuration of the above-described embodiment, in the support server 1, the reception unit 111 further receives from the terminal device 2 a registration request of a work schedule and a progress status regarding inspection or construction, The received schedule or progress is further stored as process information in the management information storage unit 125 as the management information storage unit, and when the reception unit 111 receives a process information browsing request from the terminal device 2, the notification information generation unit. 114 generates notification information based on the process information and a new information identifier corresponding to the notification information, and the communication unit 115 handles the process information with the terminal device 2 that is the source of the browse request as the destination. Requesting section 212 as a requesting means for requesting the notification server 3 to make a push notification of the information identifier to be transmitted, and requesting the support server 1 to accept the process information and to browse the process information. The notification control unit 213 of the terminal device 2 which is the source of the browsing request receives the process information from the support server 1 based on the information identifier and outputs and displays the process information on the display unit 24.

  Furthermore, when the progress status is delayed with respect to the schedule beyond the predetermined period, the process management unit 113 of the support server 1 causes the notification information generation unit 114 to generate delay information regarding the delayed work as notification information. A new information identifier for identifying the notification information is generated, and a device token as the terminal identifier of the terminal device 2 corresponding to the building in which the delay is occurring is acquired from the destination information storage unit 121 and is used as the destination. To the notification server 3 for push notification, and the notification control unit 213 of the destination terminal device 2 receives the delay information from the support server 1 based on the information identifier and outputs it to the display unit 24. It is something to display.

  An example thereof will be described with reference to FIG. FIG. 14: is a figure explaining the structure of the automatic fire alarm equipment 200 (henceforth the self-ignition alarm equipment 200) which the management system 100 of this modification manages and which interrupted | blocked the abnormal signal from the repair location temporarily. This self-fire alarm system 200 is connected to a fire receiver 201, a signal line 203 drawn from the fire receiver 201, terminal devices 205 to 210 connected to the signal line 203, and an end of the signal line 203. It is an automatic fire alarm facility, which is configured with a terminator 204, as a fire facility installed on a fire prevention target. The terminal devices 205 to 210 are, for example, a smoke detection type fire detector 205, a heat detection type fire detector 206, a gas leak detector 207, a fire transmitter 208, a district acoustic device 209, an automatic closing device 210 such as a fire door, etc. in that order. ,. Then, the refurbished portion 200a (for example, a portion to be added with the extension) is connected to the existing self-fired alarm equipment 200 via the connection point 202. At the refurbished portion 200a of the self-fired alarm equipment 200, the terminal devices 205 to 209 are connected to the signal line 203 extending from the connection point 202.

  The connection point 202 is provided with an abnormal signal interruption relay device 202 as a signal interruption means for temporarily interrupting an abnormal signal from the repair point 200a. The signal line 203 of the existing fire alarm system 200 and the repair point 200a are provided. It is assumed that it is interposed between the signal line 203 and the signal line 203. That is, during the repair work of the repaired place 200a, the terminator 204 is not always connected to the signal line 203, and the terminal devices 205 to 209 are not connected or are not functioning normally. There is a possibility that the self-fire alarm system 200 may operate abnormally because necessary settings have not been completed. Therefore, an abnormal signal interruption relay device 202 is provided to interrupt the abnormality caused by the repair location 200a.

  Specifically, for example, the signal line 203 of the repaired place 200a is disconnected in the abnormal signal interruption relay device 202, and the end of the signal line 203 in the existing fire alarm system 200 is set in the abnormal signal interruption relay device 202, A temporary terminator 204 'is connected thereto. Then, after the repair work is completed, the temporary terminator 204 'in the relay device 202 for abnormal signal interruption is disconnected, and the signal line 203 of the existing fire alarm system 200 and the signal line 203 of the repair location 200a are connected. To disable signal blocking. This invalidation may be performed by manually operating the relay device 202 for blocking an abnormal signal, or may be performed remotely from the outside. For example, a wireless communication unit may be provided in the relay device 202 for blocking abnormal signals to connect to the communication line 4 of the support system 100 so that the terminal device 2 can be remotely controlled via the support server 1.

  However, if the above-mentioned invalidation is not performed after the completion of the repair work, the repaired part 200a cannot function normally as a part of the self-fire alarm system 200. Therefore, in the process information registered in the support server 1 of the support system 100, the support server 1 is associated with the building when the progress status of the invalidation is not registered for a predetermined period longer than the schedule. Notification information as delay information is notified to the terminal device 2. Instead of the invalidation schedule, when the progress status of the completion of the repair work is registered, the notification information as delay information may be notified when the progress status of the invalidation is not registered. As a result, it is possible to notify that the invalidation has not been carried out as planned and prompt the invalidation. Further, when the abnormal signal interruption relay device 202 has a wireless communication means and can be controlled from the support server 1 via the communication line 4, the progress status of the completion of the repair work is indicated in the process information of the support server 1. The support server 1 may perform the invalidation when registered.

  Instead of providing the abnormal signal interruption relay device 202 at the connection point 202, a signal interruption means for temporarily interrupting the abnormal signal may be provided for each of the terminal devices 205 to 209. Then, like the above-described abnormal signal blocking relay device 202, invalidation delay information may be notified or invalidation may be performed for each of the signal blocking means. Further, the relay device 202 for interrupting the abnormal signal and the signal interrupting means may be capable of arbitrarily enabling the function of temporarily interrupting the abnormal signal in case of an unexpected situation during the repair work.

  As described above, according to the support system 100 of the present modification, it is possible to easily grasp the delay of the work such as the regular maintenance and the forgetting of the work.

2-6. Modification 6
In the embodiment described above, the support server 1 may be configured by the functions of the cloud computing system. The cloud computing system described here means that the software and information are stored in a plurality of network devices provided on the network by the communication line 4, and the terminal device 2 accesses the communication line 4 so that the network It is a technology that enables the plurality of network devices provided in the above to be used as the support server 1. For example, a plurality of cloud servers provided on the network cooperate with each other to function as the support server 1.

  According to the support system 100 of this modification, the scale of the support system 100 can be easily expanded by adding a cloud server on the network. Further, since it is possible to distribute the access from the terminal device 2 to the support server 1 to a plurality of cloud servers, it is possible to prevent the access from being concentrated on one support server 1 and causing a malfunction. ..

2-7. Modification 7
In the above embodiment, the support system 100 may be used to further support the activities of the self-defense fire brigade. For example, a self-defense fire brigade for each facility is designated to possess the terminal device 2, which is registered as a member database for each facility separately from the manager of the facility, and stored in the storage unit 12 of the support server 1. .. In addition, the support server 1 is designed to be able to receive a fire signal from an automatic fire alarm facility installed in each facility. When a fire occurs, the support server 1 detects the fire occurrence in the facility by receiving the fire signal from the automatic fire alarm facility. Then, a specific self-defense fire brigade member who can confirm the fire is appropriately selected according to the location of the fire, and information on the fire is automatically displayed on the terminal 2 of the self-defense fire brigade member to request the fire confirmation. And promptly check for a fire. Then, when a fire is confirmed, the self-defense fire brigade member operates the terminal device 2 possessed by himself / herself to report to the support server 1 that the fire has been confirmed. Based on this report, the support server 1 notifies the terminal device 2 owned by the other self-defense fire brigade member of the facility that the fire has been confirmed, and starts the activity of the self-defense fire brigade. An example of the configuration of the support server 1 of the present modification described above is shown below. For the sake of simplicity, the terminal 2 described below will be described as the terminal device 2 owned by a self-defense fire brigade member. Further, although an example using the above-mentioned notification server 3 will be described as an example of using push notification, the present invention is not limited to this.

  The support server 1 generates notification information based on the fire information from the facility to be monitored that is received via the communication line 4, and the generated fire information is possessed by the self-defense fire brigade members through the communication line 4. To the terminal device 2. Further, the terminal device 2 acquires an information ID as an information identifier for identifying the fire information that has been push-notified from the notification server 3 via the communication line 4. Then, by performing mutual communication with the support server 1 via the communication line 4 based on the acquired information ID, the fire information corresponding to the information ID is provided from the support server 1 and output and displayed.

  The storage unit 12 of the support server 1 has a terminal ID as a terminal identifier of the plurality of terminals 2, and a device token as a second terminal identifier for the notification server 3 to specify each of the plurality of terminal devices 2. The storage area of the personnel database that is associated with the attribute information of the self-defense firefighters is stored.

  Based on the information stored in the member database, the control unit 11 of the support server 1 further transmits the fire information by a two-step notification based on the first notification information and the second notification information. The control unit 11 receives, as the fire information, fire detection information including fire position information that can identify a place where a fire has occurred from the monitoring target. Then, from the comparison result of the fire position information and the attribute information stored in the member database, a terminal to which the first report information is reported, requesting to confirm the fire at the site where the fire has occurred. Select the terminal ID of device 2.

  Further, the control unit 11 of the support server 1 identifies the device token corresponding to the selected terminal ID and also generates the first information ID corresponding to the received fire information. Then, in order to notify the terminal device 2 having the specified device token of the first information ID from the notification server 3 by the first push notification, the notification server 3 is notified of the device token and the first information ID. The first notification request including the information ID of 1 is transmitted.

  Further, the control unit 11 of the support server 1 further receives, from the terminal device 2 that has received the first push notification, the first notification corresponding to the first information ID included in the first notification request. A first transmission request requesting transmission of information is received. Then, the first notification information corresponding to the first information ID is transmitted to the terminal device 2 which is the transmission source of the first transmission request. As a response to the first notification information, based on the operation input from the terminal device 2 by the self-defense fire brigade member who has received the first report information, the self-defense fire brigade member can detect the occurrence of a fire at the site where the fire has occurred. The terminal device 2 returns the fire confirmation information indicating the confirmation.

  When receiving the fire confirmation information, the control unit 11 of the support server 1 identifies the notification destination of the fire determination information as the second notification information based on the fire confirmation information. As the report destination, all the terminal IDs of the terminal devices 2 to be monitored that have issued the fire detection information are selected as the second terminal IDs, and the device token corresponding to the selected second terminal ID is the second terminal ID. It is specified as the report destination of the report information of.

  Further, the control unit 11 of the support server 1 generates the second information ID corresponding to the second notification information, and instructs the terminal device 2 having the device token specified as the notification destination of the second notification information. The notification server 3 notifies the second information ID by a second push notification. Therefore, a second notification request including the device token and the second information ID is transmitted to the notification server 3. Then, a second transmission request for requesting the transmission of the second notification information corresponding to the second information ID included in the second notification request is transmitted from the terminal device 2 that has received the second push notification. Upon reception, the second notification information corresponding to the second information ID is transmitted to the terminal device 2 which is the transmission source of the second transmission request.

  With such a configuration, the support system 100 promptly notifies the self-defense fire brigade member who can confirm the fire of the occurrence of the fire when the fire occurs, confirms the fire promptly, and confirms the confirmed fire information. Can be promptly notified to other self-defense fire brigade members as reliable information to start self-defense fire fighting activities. Therefore, it is possible not only to execute virtual firefighting training to support firefighting training, but also to support the activities of the self-defense fire brigade in the event of a fire.

  Further, when a fire is confirmed, the support server 1 transmits a request for participation in the activity of the self-defense fire brigade, instead of the second notification information, and a response indicating whether or not the terminal device 2 can receive the request for participation. According to the above, the role of each self-defense fire brigade is determined according to a predetermined rule, the self-defense fire brigade is automatically formed, and the decided role is transmitted to the corresponding terminal device 2 as the third notification information. May be. The terminal device 2 having no response is determined to be absent and is excluded from the composition target. Explaining an example of the rule, the storage unit 12 of the support server 1 is provided with an area of a role database for registering candidates for self-defense fire brigade members who have previously determined a rank for each role of the self-defense fire brigade and can participate. The member may decide the role. In addition, the storage unit 12 of the support server 1 is provided with an area for storing attribute information indicating the suitability for the role of the self-defense firefighter candidate, and the role is determined from the members who can participate and the suitability is determined for each role. You may do it. In addition, the role is determined from the members who can participate based on the role database, and when a vacancy occurs, the role is determined from the members that can participate based on the above attribute information so that the vacancy is supplemented. Good.

  By configuring in this way, it can function effectively except for members who are absent or unable to participate in self-defense fire fighting activities due to injury etc. A self-defense fire brigade can be quickly and automatically organized.

2-8. Modification 8
In the support system 100 of the above-described embodiment, the support server 1 actively causes the terminal device 2 to acquire the notification information via the notification server 3 as a push notification device, and outputs and displays the notification information. It is not limited. For example, the support server 1 may directly notify the terminal device 2 of the notification information without using the notification server 3.

  For example, the support server 1 may send the notification information as an e-mail to the building or the terminal device 2 as the destination, and the e-mail receiving software of the terminal device 2 may receive the notification information. Also, at this time, the terminal device 2 (for example, a mobile phone, a smartphone, etc.) is made to acquire a push notification type e-mail via a communication line of a mobile communication carrier (so-called mobile phone communication carrier). Good. When the support server 1 sends the notification information as an electronic mail as described above, the destination, which is the identifier of the terminal device 2 stored in the destination information storage unit 121 of the support server 1, is unique to the terminal device 2 or the building. Email address.

100 ... Support system, 1 ... Support server, 11 ... Control unit, 111 ... Reception unit, 112 ... Deadline management unit, 113 ... Process management unit, 114 ... Notification information generation unit, 115 ... Notification unit, 12 ... Storage unit, 121 ... destination information storage section, 122 ... equipment status storage section, 123 ... deadline information storage section, 124 ... standard process storage section, 125 ... management information storage section, 13 ... communication section, 2 ... terminal device, 21 ... control section, 211 ... acceptance section, 212 ... request section, 213 ... notification control section, 22 ... storage section, 23 ... communication section, 24 ... display section, 241 ... screen, 25 ... operation section, 251 ... touch panel, 3 ... notification server, 31 ... Control part, 32 ... Storage part, 33 ... Communication part, 4 ... Communication line, Ha, Hb, Hc ... Manager of buildings a, b, c, Hm ... Maintenance and inspection company, 200 ... Existing part of automatic fire alarm equipment , 202a ... Refurbishment section of automatic fire alarm equipment, 201 ... Fire receiver, 202 ... Signal blocking means, 203 ... Signal line, 204 ... Terminator, 205 ... Fire detector (smoke), 206 ... Fire detector (heat) , 207 ... Gas leak detector, 208 ... Transmitter, 209 ... District audio system, 210 ... Automatic closing device (fire door, fire shutter, fire damper, hanging wall, smoke outlet, etc.)

Claims (1)

A support device for transmitting information on regular maintenance that occurs in equipment for fire fighting installed in a building via a communication line, and an administrator of each building, and information on the regular maintenance via the communication line And a terminal device for displaying and outputting
The support device is a destination information storage unit that stores a unique terminal identifier for each of the plurality of terminal devices in association with the building, and the equipment status information of equipment for fire fighting installed in each building. Equipment status storage means stored in association with the building, deadline information storage means that stores the content and timing of the regular maintenance occurring for each of the fire fighting equipment supplies as deadline information, and the equipment status information, Based on the deadline information, a building in which the regular maintenance occurs within a predetermined period, a fire management equipment that is the target of the regular maintenance in the building and deadline management means for specifying the deadline information, and the deadline. The terminal identifier corresponding to the building specified by the management means is acquired from the destination information storage means as a destination, and the regular maintenance for the destination is performed based on the subject of the regular maintenance in the building and its deadline information. Notification information generating means for generating the information of as notification information, and notification means for transmitting and acquiring the notification information to the destination terminal device,
The terminal device includes a reception unit that acquires the notification information from the support device, and a notification control unit that outputs and displays the notification information acquired by the reception unit,
The support device further includes a management information storage unit that stores, as management information, a period when the regular maintenance can be performed, and a reception unit that acquires an application for performing the regular maintenance.
The terminal device further includes requesting means for transmitting an application for performing the regular maintenance to the support device,
The support device transmits the notification information by referring to the management information storage means indicating when practicable routine maintenance on the terminal device, to output display the enablement time information on the display unit of the terminal device, the When a regular maintenance execution application is received from the terminal device, the execution time corresponding to the execution application is deleted from the time when the management information storage means can be executed, and a double execution application due to a new execution application is prevented. A support system characterized by:

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