JP6695115B2 - Program, information processing device, operation method providing method - Google Patents

Description

  The present invention relates to a program, an information processing device, and an operation method providing method.

  A navigation device is used as a device capable of displaying a map around a POI (Point Of Interest) on a display or the like by changing the scale and range. The navigation device can also search for a route between two POIs and display it on a map, which is also used for route guidance.

  It is assumed that the navigation device is becoming more sophisticated and multifunctional due to the progress of communication infrastructure and IT technology, and the user may not be able to use these functions in some cases. For this reason, the navigation device may be equipped with a tutorial function for providing a user with an operation method (see, for example, Patent Document 1). Patent Document 1 discloses a navigation device that provides a tutorial corresponding to the tutorial providing standard when the travel history and the operation history apply to the tutorial providing standard.

JP, 2010-190734, A

  However, the tutorial providing method described in Patent Document 1 has a problem that the same tutorial may be displayed many times when the travel history and the operation history meet the tutorial providing standard, which may be annoying to the user.

  The present invention has been made in view of the above problems, and an object thereof is to provide a program that provides a tutorial with reduced annoyance.

In view of the above problem, the present invention is a program for providing an operation method of an information processing apparatus that displays a map on a display device, and receives an operation method providing operation that triggers the operation method of the information processing apparatus. an operation receiving unit refers to the storage unit of the operation wherein the operation method and the operation method operation registration information output information that indicates whether the output has been or not is registered in association with providing operation, the operation Reading means for reading the operating method and the output presence / absence information associated with a method providing operation from the operating method registration information; and, when the operation accepting means accepts the operating method providing operation, the reading means for reading When the same operation method is associated with the different operation method providing operations in the operation method registration information, the operation accepting means causes the operation method providing operation to function as an output means for outputting an operation method. If the output means refers to the plurality of output presence / absence information associated with the same operation method, and if even one of the same operation methods has been output, the output means determines the operation method. When the operation method associated with the providing operation is not output and one of the same operating methods has not been output, the output means is a program for outputting the operating method associated with the operation providing operation. is there.

  It is possible to provide a program that provides a tutorial with less hassle.

It is an example of a system configuration diagram of a navigation system. It is an example of a hardware configuration diagram of a server and a terminal. It is an example of a functional block diagram illustrating each function of the navigation system. It is an example of the figure explaining a POI tutorial. It is an example of a diagram illustrating an FW search tutorial. It is an example of a flow chart showing a procedure in which a terminal records a user operation. It is an example of a flowchart figure showing a procedure in which a terminal displays a tutorial and records an operation history. It is an example of a flow chart showing the processing performed by the tutorial display unit when the operation with the trigger operation ID "T002" is detected. It is an example of a flow chart showing the processing performed by the tutorial display unit when the operation with the trigger operation ID "T001" is detected. It is a figure which shows an example of the tutorial screen displayed by step S40 of FIG.

Hereinafter, modes for carrying out the present invention will be described with reference to the drawings.
<System configuration example>
FIG. 1A is an example of a system configuration diagram of the navigation system 100 according to the present embodiment. The navigation system 100 includes a server 31 and a terminal 35 that are communicably connected via a network 34. The network 34 is, for example, a LAN, a WAN to which a plurality of LANs in a wide area are connected, the Internet, or the like. The network 34 may be constructed only by wire or wirelessly, or may be constructed by wire and wireless. A base station 32 such as an access point is connected to the network 34, and the terminal 35 connects to the network 34 by wirelessly accessing the base station 32. The terminal 35 communicates with the base station 32 via a communication network such as a mobile phone network or a wireless LAN, which is mainly constructed wirelessly.

  The server 31 provides the terminal 35 with services and functions related to navigation. For example, the position information of the current position and the destination are acquired from the terminal 35 to search the route, and the navigation screen including the route information described later and various icons such as an electronic map and a menu is transmitted to the terminal 35.

  Terminals 1 to N indicated by reference numeral 35 can be connected to the network 34. When the terminals 1 to N are described without distinction, they are referred to as the terminal 35. For example, the terminal 1 is used by a user who is himself and the other party uses the terminals 2 to N.

  As shown in FIG. 1B, the terminal 35 may be a general-purpose information processing terminal 351 or a navigation dedicated terminal 352. The dedicated navigation terminal 352 is also called a PND (Portable Navigation Device). The terminal 35 of the present embodiment may be other than the information processing terminal 351 or the navigation dedicated terminal 352.

  The terminal 35 as the information processing terminal 351 is, for example, a smartphone, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), a notebook PC, or a wearable PC (for example, a wristwatch type, a sunglasses type, etc.). The information processing terminal 351 is not limited to these, and may be any device suitable for displaying a navigation screen and route guidance. These devices are normally used as information processing terminals, but when application software for navigation is executed, they perform route search, route guidance, and the like, similar to the navigation dedicated terminal 352.

  Further, the terminal 35 may be capable of switching between a vehicle-mounted state and a portable state in both of the general-purpose information processing terminal 351 and the navigation dedicated terminal 352.

  There are roughly two operation modes of the terminal 35. One is a client-type operation mode in which the terminal 35 activates, for example, dedicated application software or a Web browser to communicate with the server 31 to receive and display information regarding route guidance. The other is an application-type operation terminal that basically completes processing such as map drawing in the terminal and communicates with the server 31 only when necessary to acquire map data. In the present embodiment, the client type is described as an example, but the route display of the present embodiment can be suitably applied to the application type.

  The user may use the navigation system 100 by using the two terminals 35. For example, the drive portal site is accessed by the terminal 35 such as a notebook PC and the route from the departure place to the destination is searched in advance. The drive portal site is an information service site for drivers. The searched route is registered in the drive portal site, and the registered route information is downloaded from the terminal 35 such as a smartphone at an arbitrary timing. With such usage, the user can search the route in advance, and the number of operations of the terminal 35 before departure can be reduced.

<Hardware configuration>
FIG. 2 is an example of a hardware configuration diagram of the server 31 and the terminal 35. The server 31 and the terminal 35 have a function of an information processing device. As shown in FIG. 2A, the server 31 has, as a hardware configuration, a CPU (Central Processing Unit) 211, an input device 212, a display device 213, a communication device 214, a ROM (Read Only Memory) 215, and a RAM (Random). Access memory) 216 and an auxiliary storage device 217.

  In addition, as shown in FIG. 2B, the terminal 35 has, as a hardware configuration, a CPU 211, an input device 212, a display device 213, a communication device 214, a ROM 215, a RAM 216, an auxiliary storage device 217, and a voice input / output device 218. And a GPS receiver 219.

  The CPU 211 executes various programs and performs arithmetic processing. The ROM 215 stores programs necessary for startup. The RAM 216 is a work area for temporarily storing the processing by the CPU 211 and storing data. The auxiliary storage device 217 is a non-volatile memory that stores various data and programs 2101, 2102. The input device 212 is, for example, a keyboard or a mouse. The display device 213 is a display, a projector, or a HUD (Head Up Display), and, for example, a navigation screen or the like is displayed. The communication device 214 connects to the network 34 via the base station 32 and communicates with the server 31 and the like. The voice input / output device 218 is a device for inputting / outputting voice, and outputs voice guidance for navigation, for example. The GPS receiver 219 is an example of a GNSS (Global Navigation Satellite System) that receives radio waves from GPS satellites and calculates the current position.

  The input device 212 of the terminal 35 may be realized by a touch panel that can detect a contact position (touch coordinates) on the screen instead of or in addition to the keyboard and the mouse. In addition, the input device 212 may have a function as a voice recognition device that recognizes a voice input by the voice input / output device 218.

  The programs 2101 and 2102 stored in the auxiliary storage device 217 of the server 31 or the terminal 35 are distributed while being stored in a storage medium such as a USB memory. Alternatively, the program is distributed by being downloaded by the terminal 35 from a distribution server that distributes the program. The program 2102 of the terminal 35 may be application software dedicated to route guidance or browser software. Further, it may be distributed in an executable format or an installation format.

  Note that cloud computing is preferably applied to the server 31. Although there is no strict definition in the physical configuration of cloud computing, the configuration of the information processing device is configured by dynamically connecting / disconnecting resources such as CPU, RAM, and storage that configure the information processing device according to the load. The installation location may be changed flexibly. In cloud computing, the server 31 is generally virtualized. One information processing device can provide the function as the plurality of servers 31 by virtualization, or a plurality of information processing devices can provide the function as one server 31 by the virtualization.

  Therefore, the hardware configuration of the illustrated server 31 does not need to be housed in a single housing or provided as a unitary device, and indicates hardware elements that the server 31 preferably has. .. It should be noted that the server 31 may be provided by a single information processing device instead of as cloud computing.

<Example of functional configuration of navigation system>
FIG. 3 is an example of a functional block diagram illustrating each function of the navigation system 100 according to the present embodiment.

<< Server functional configuration >>
The server 31 includes a server transmission / reception unit 41, a route search unit 42, a navigation screen creation unit 43, and a storage / readout processing unit 49. Each of these functions is a function or means realized by the CPU 211 shown in FIG. 2A executing the program 2101 and cooperating with the hardware of the server 31. Some or all of these functions may be realized by a hardware circuit such as an IC.

  The server 31 also includes a storage unit 490 constructed by the auxiliary storage device 217, the ROM 215, or the RAM 216 shown in FIG. A map DB 491, a road network DB 492, and a pedestrian network DB 493 are built in the storage unit 490. Each of these DBs does not have to be directly possessed by the server 31 and may be in any location on the network 34 accessible by the server 31.

  First, each database will be described.

  The map DB 491 stores map data for drawing an electronic map. The information displayed on the electronic map has many display objects such as divisions such as prefectures, green spaces and rivers, roads and railroads, symbols and notes, so they can be classified into similar ones and drawn for each classification. It is like this. The display target or the state in which the display target is classified is called a layer, and the electronic map is drawn by stacking several layers. The map data of each layer is described in a format suitable for a display target among vector data and raster data. Further, the map data is sectioned into a mesh shape with known longitude / latitude, and one or more meshes are combined to create a navigation screen. In the case of vector data, the positions of points, polylines, and polygons are defined by latitude and longitude. In the case of raster data, data corresponding to the scale is prepared in association with latitude and longitude.

  Table 1 schematically shows the configuration of the road network DB. The road network DB 492 is data representing the structure of roads through which vehicles can pass, and has a node table in Table 1 (a) and a link table in Table 1 (b). In the node table, a node ID for identifying the node and the coordinates (latitude / longitude) of the node are registered. A node is a node on the road network representation. The node is, for example, an intersection, a branch point, a confluence point, a bending point, or the like.

  Further, in the link table, a link ID for identifying a link, a link start point node, a link end point node, a road type, etc. are registered. In addition to this, width, link length, etc. may be registered. A link is a road that connects nodes, and a link is a line segment that connects nodes. The road type is, for example, a general road, a highway, a dedicated road, or a private road. If the node ID is known, the link connected to the node can be found from the link table, so that the road can be searched by referencing the node table and the link table to each other.

  The pedestrian network DB 493 is similar to the road network DB 492 in that it has a node table and a link table. However, in the pedestrian network DB493, links of roads (pedestrians, pedestrian crossings, pedestrian bridges, underpasses, passages through which pedestrians can pass, etc.) and nodes at start and end points of the links are registered.

(About the function of the server 31)
Next, the function of the server 31 will be described. The server transmission / reception unit 41 is realized by the CPU 211, the communication device 214, and the like in FIG. 2A, and includes a transmission unit 41a and a reception unit 41b. The reception unit 41b of the server transmission / reception unit 41 receives various requests regarding navigation from the terminal 35. This request includes, for example, a search request to a destination and a navigation screen update request (enlargement / reduction, change of display range, etc.). These requests are distributed to the navigation screen creation unit 43 and the route search unit 42. Further, the transmission unit 41 a of the server transmission / reception unit 41 transmits the route information and the navigation screen to the terminal 35.

  The route search unit 42 is realized by the CPU 211 or the like in FIG. 2A and searches a route using at least one of the road network DB 492 and the pedestrian network DB 493 in response to a search request and creates route information. For the route search, the Dijkstra method is known in which the link length, the width, and the traffic jam condition are converted into costs, and the route with the lowest total cost from the starting point to the destination is selected. A search method other than the Dijkstra method may be used.

  The navigation screen creating unit 43 is realized by the CPU 211 or the like in FIG. 2A, includes an area including two points, and creates a navigation screen in which a route and two points (for example, a starting point and a destination) are highlighted. .. The navigation screen may be created as image data such as GIF or Jpeg including the route, or may be created separately for the electronic map as the image data and the route information described as the program code.

  In the latter case, the terminal 35 draws the route. The navigation screen creation unit 43 of the server 31 generates a program code for drawing a route, transmits it to the terminal 35, and the terminal 35 executes the program code to draw a route on the navigation screen. Javascript (registered trademark) is known as such a program code.

  The navigation screen may also display the user's current location. Further, when the user starts moving, the navigation screen creating unit 43 creates a navigation screen of a scale suitable for guidance. Further, when the update request is acquired from the terminal 35, the navigation screen creating unit 43 creates the navigation screen according to the requested scale and display range. The server transmission / reception unit 41 transmits the route information and the navigation screen thus created to the terminal 35.

  The storage / readout processing unit 49 is realized by the CPU 211, the ROM 215, the RAM 216, the auxiliary storage device 217, and the like of FIG. 2A, stores various data in the storage unit 490, and stores various data stored in the storage unit 490. Perform the reading process.

<< Functional configuration of terminal >>
Next, the function or means of the terminal 35 will be described. The terminal 35 has a terminal transmission / reception unit 51, an operation reception unit 52, a position detection unit 53, a route guidance unit 54, a navigation screen display unit 55, a tutorial display unit 56, and a storage / readout processing unit 59. These are functions or means realized by the CPU 211 shown in FIG. 2B executing the program 2102 and cooperating with the hardware of the terminal 35. Some or all of these functions may be realized by a hardware circuit such as an IC.

  The terminal 35 also has a storage unit 590 constructed by the auxiliary storage device 217, the ROM 215, or the RAM 216 shown in FIG. 2B. An operation history DB 591 and a tutorial management DB 592 are built in the storage unit 590. Each of these DBs does not have to be directly possessed by the terminal 35, and may be in any location on the network 34 accessible by the terminal 35.

  First, each database will be described.

  Table 2 schematically shows the structure of the tutorial management DB 592. In the tutorial management DB 592, the trigger operation ID, the tutorial type, the displayed information, the last display date and time, the operation ID, and the tutorial screen information are registered in association with each other. In the present embodiment, “FW (free word) search tutorial” and “POI tutorial” are taken as examples of tutorial types, but the types of tutorials are not limited to these. The tutorial may exist, for example, according to operation buttons that can be operated by the user. The trigger operation ID is an operation ID that identifies an operation that triggers the tutorial to be displayed. The operation that triggers the display of the tutorial is called the trigger operation. The operation of the user is identified by the operation ID, and the operation ID of the operation for displaying the tutorial is the trigger operation ID.

  As shown in Table 2, the same tutorial may be associated with different trigger operation IDs in duplicate. Further, two tutorial types may be associated with one trigger operation ID.

  The trigger operation ID “T001” means an operation of inputting search information described later, and the trigger operation ID “T002” means an operation of long-pressing the navigation screen described later.

  In the displayed information, "○" is registered if the tutorial has been displayed, and "x" is registered if the tutorial has not been displayed. If the program 2102 is displayed even once after it is installed, the displayed information becomes “◯”. It may be possible for the user to initialize this displayed information (displayed information of all tutorials becomes "x").

  The last display date and time is the date and time when the tutorial was last displayed. The operation ID is information for identifying the operation in which the displayed tutorial explains the operation method. The terminal 35 provides a function when the user operates the terminal 35, and the identification information of the operation is the operation ID. That is, the FW search tutorial describes the operation method of the operation with the operation ID "R001", and the POI tutorial describes the operation method of the operation with the operation ID "R002".

  The operation ID “R001” means an operation of a list display button described later, and the operation ID “R002” means an operation of a result display column described later. The tutorial screen information is a part of a screen for displaying the tutorial on the display device 213. For example, it is stored as a JPEG image. The display position of the tutorial may or may not be fixed, but when the display position is fixed, the display position may be included. If the display position is not fixed, the display position is dynamically determined for the displayed operation button. The tutorial screen information does not have to be a JPEG image, but may be text, for example.

  Table 3 schematically shows the configuration of the operation history DB 591. In the operation history DB 591, the operation ID, the last operation date and time, and the number of erroneous operations are registered in association with each other. The operation ID is the same as the operation ID in the tutorial management DB 592. The last operation date and time is the date and time when the operation of the operation ID was last operated. The number of erroneous operations is the number of erroneous operations of the operation ID. The number of erroneous operations is the number of times the operation button has been erroneously operated in the past predetermined period (for example, January or several weeks). Alternatively, the cumulative number of erroneous operations after the tutorial is displayed may be counted.

(About the function of the terminal 35)
Next, the function of the terminal 35 will be described. The terminal transmission / reception unit 51 is realized by the CPU 211 and the communication device 214 in FIG. 2B, and transmits a search request and an update request to the server 31 and receives a navigation screen and route information from the server 31.

  The operation reception unit 52 is realized by the CPU 211, the input device 212, and the like in FIG. 2B, and the user inputs two points and a search method for a route search, an instruction of enlargement / scale reduction, and a change of a display range. Accept the instructions. The operation receiving unit 52 also detects an erroneous operation by the user.

  The position detecting unit 53 is realized by the CPU 211, the GPS receiving device 219, and the like shown in FIG. 2B, and detects the current position regularly and according to the user's operation. The detected current position is transmitted from the terminal transmitting / receiving unit 51 to the server 31.

  The route guidance unit 54 is realized by the CPU 211 or the like in FIG. 2B, and performs route guidance based on the route information acquired from the server 31 and the current position. That is, when the current position of the user reaches the position where the route should be changed included in the route information, the voice input / output device 218 is caused to output voice data that indicates a turning angle or the like. The voice data may be transmitted from the server 31 or may be created by the terminal 35 by performing voice synthesis based on the text data for guidance.

  The navigation screen display unit 55 is realized by the CPU 211 or the like in FIG. 2B, and displays the navigation screen received from the server 31 on the display device 213. In addition, the current position detected by the position detection unit 53 is corrected on the route (route matching is performed), and the current position of the user is combined with the navigation screen. When the route information is not searched, map matching is performed to correct the current position on a link such as a road or a road where the user should exist. The server 31 may perform the route matching or the map matching.

  The tutorial display unit 56 is realized by the CPU 211 or the like in FIG. 2B and displays the tutorial screen on the display device 213. Details will be described later.

  The storage / readout processing unit 59 is realized by the CPU 211, the ROM 215, the RAM 216, the auxiliary storage device 217, and the like of FIG. 2B, stores various data in the storage unit 590, and stores various data stored in the storage unit 590. Perform the reading process.

<Tutorial screen>
<< POI Tutorial >>
First, the tutorial screen will be described with reference to FIG. FIG. 4A shows an example of the navigation screen 501. The navigation screen 501 has a map display field 503 and a search information input field 502. Although the navigation screen 501 displays a lot of information other than that shown in the figure, it is omitted for convenience of explanation. When the user long presses the arbitrary map display field 503 of FIG. 4A with the pointing device 504 such as a finger, the operation accepting unit 52 is pressed for a long time and the pressed position (position on the navigation screen 501) is displayed. To detect. Long-pressing the map display field 503 is an operation for displaying the address of the long-pressed position on the terminal 35.

  Therefore, as shown in FIG. 4C, the navigation screen display unit 55 displays the address of the position long pressed by the user in the result display field 511. Therefore, the terminal transmission / reception unit 51 of the terminal 35 obtains the coordinates (latitude / longitude) of the long-pressed position (the coordinates of the four vertices of the above mesh are known, and therefore can be easily calculated), and the coordinates are calculated by the server. Send to. The server 31 determines the address of the coordinates transmitted from the terminal 35 by using an engine for converting the coordinates into an address or a server for conversion. As a result, the terminal 35 receives from the server 31 the address of the position that has been long pressed.

  The navigation screen display unit 55 displays the pin mark 510 at the position where the map display field 503 is pressed for a long time, and also displays the address transmitted by the server 31 in the result display field 511. The result display column 511 is displayed at a predetermined position (for example, the top of the map display column 503), but the display position of the result display column 511 may be variable, such as being displayed near the pin mark 510.

  On the other hand, when the tutorial function is set to ON and the tutorial in FIG. 4B has not been displayed in the past, before the navigation screen 501 in FIG. 4C is displayed, the tutorial screen in FIG. A tutorial screen 601 is displayed. One or more tutorials are displayed on the tutorial screen 601 (one in FIG. 4B). The tutorial indicated by the arrow 512 and the message m2 in FIG. 4B is referred to as a POI tutorial 602.

  In principle, the tutorial display unit 56 displays the POI tutorial 602 only once. As one of the exceptions, it is displayed again when a predetermined period has elapsed from the last display date and time. Therefore, the navigation screen 501 of FIG. 4A transitions to the tutorial screen 601 of FIG. 4B or the navigation screen 501 of FIG. 4C. In the tutorial screen 601 of FIG. 4B, a message m1 "Tap here to display details" and "How to operate this screen" are displayed on a gray uniform layer that slightly allows the navigation screen 501 to be transparent. A message m2, "What?" Is displayed. Since the messages m1 and m2 and the result display field 511 are displayed in white on a gray background (white characters), the colors are easily noticed by the user.

  As is clear from the arrow 512 and the message m1, the POI tutorial 602 provides a method of operating the result display field 511. The message m2 is a message for notifying the user that the screen of FIG. 4B is the tutorial screen 601. Therefore, the user who long-pressed the navigation screen 501 for the first time can understand that the details of the displayed address can be displayed by operating (tapping) the result display field 511. In addition, in detail, the nearest station from the address in the result display field 511, the nearest IC (interchange), the peripheral search button, the surrounding weather, etc. are displayed.

  How to display the tutorial is explained. When superimposing a gray uniform layer on the navigation screen 501, the tutorial display unit 56 excludes the result display field 511 (masks it so as not to be hidden). Further, an emphasis process is performed to surround the result display field 511 with a frame or the like. Further, the tutorial screen information (message m1) associated with the POI tutorial 602 is read from the tutorial management DB 592 and displayed at a predetermined display position. An arrow 512 is displayed from the message m1 toward the result display field 511. The message m2 may be displayed at a position where it does not interfere with the message m1, or may be displayed at a predetermined position such as below the tutorial screen 601.

<< FW Search Tutorial >>
FIG. 5 is an example of a diagram illustrating the FW search tutorial 603. FIG. 5A is an example of the navigation screen 501, which is the same as FIG. 4A. When the user inputs the search information in the search information input field 502 in FIG. 5A, the operation reception unit 52 acquires the search information. The input of search information is an operation for causing the terminal 35 to search for nearby facilities.

  Therefore, as shown in FIG. 5C, the navigation screen display unit 55 displays the facility information (name, address, coordinates, etc.) received from the server 31 in the result display field 511. In FIG. 5, description will be made assuming that the facility called “convenience store” has been searched. The terminal 35 transmits the search information (convenience store) and the current location to the server 31, and the server 31 searches the facility information DB (a database in which the address of the facility is stored) for convenience stores around the current location. The server 31 transmits the information (name, address, coordinates, etc.) of the convenience store suitable for the search to the terminal 35. The navigation screen display unit 55 displays the pin marks 510a to 510c at the position of the facility in the map display field 503. In addition, the name of the facility (convenience store) closest to the current location (may display an address etc.) is displayed in the result display field 511. The pin mark 510a of the facility closest to the current location is displayed more emphasized than the other pin marks 510b and 510c.

  Further, the navigation screen display unit 55 displays the list display button 515 on the navigation screen 501 when receiving the information on the facility as the search result. The list display button 515 is a button for displaying a list of information on the searched facilities (that is, each convenience store). By the list display button 515, the user can display the names and addresses of the retrieved convenience stores as a list on the display device 213 of the terminal 35.

  When the tutorial function is set to ON and the tutorial of FIG. 5 (b) has not been displayed in the past, the tutorial screen of FIG. 5 (b) is displayed before the navigation screen 501 of FIG. 5 (c) is displayed. 601 is displayed. Of the two tutorials in FIG. 5B, the one that is not the POI tutorial 602 is the FW search tutorial 603.

  In principle, the tutorial display unit 56 displays the FW search tutorial 603 only once. As one of the exceptions, it is displayed again when a predetermined period has elapsed from the last display date and time. Therefore, the navigation screen 501 of FIG. 5A transitions to the tutorial screen 601 of FIG. 5B or the navigation screen 501 of FIG. 5C. In the tutorial screen 601 of FIG. 5 (b), a message m1 "Tap here to display details" and "How to operate this screen?" Are displayed in a gray uniform area where the navigation screen 501 is slightly transparent. A message m2 of "" and a message m3 of "Tap here for a list of search results" are displayed. The messages m1 and m2 are the same as those in FIG. As described above, the tutorial screen 601 of FIG. 5B includes the POI tutorial 602.

  As is clear from the arrow 513 and the message m3, the FW search tutorial 603 provides a method of operating the list display button 515. Therefore, the user who inputs the search information in the search information input field 502 for the first time to search can understand that the list of search results can be displayed by pressing the list display button 515.

  The display method of the POI tutorial 602 is the same as that in FIG. On the other hand, to display the FW search tutorial 603, the list display button 515 is excluded (masked so as not to be hidden) when superimposing a gray uniform layer on the navigation screen 501. Further, the tutorial screen information (message m3) associated with the FW search tutorial 603 is read from the tutorial management DB 592 and displayed at a predetermined display position. An arrow 513 is displayed from the message m3 toward the list display button 515.

<Display of tutorial of this embodiment>
As described with reference to FIGS. 4B and 5B, the tutorial screen 601 of FIG. 5B includes the POI tutorial 602 and the FW search tutorial 603. Therefore, if the terminal 35 displays the tutorial screen 601 shown in FIG. 4B after the tutorial screen 601 shown in FIG. 5B is displayed, the POI tutorial 602 is displayed twice, which may be annoying to the user. Further, if the terminal 35 displays the tutorial screen 601 of FIG. 5B after the tutorial screen 601 of FIG. 4B is displayed, the POI tutorial 602 is displayed twice, which may annoy the user.

  Therefore, in the present embodiment, the same tutorial is displayed only once, even if the process until it is displayed (the operation that triggers the display of the tutorial) is different. This can prevent the same tutorial from being provided to the user multiple times.

<Operating procedure>
FIG. 6 is an example of a flowchart showing a procedure in which the terminal 35 records a user operation. The procedure of FIG. 6 is repeatedly executed while the navigation screen 501 is displayed, for example.

  The operation reception unit 52 of the terminal 35 receives a user operation (S10).

  The operation reception unit 52 converts the user's operation into an operation ID, and registers the final operation date and time associated with the operation ID in the operation history DB 591 (S20).

  Then, the operation reception unit 52 determines whether or not the user has made an erroneous operation regarding the operation of step S20 (S30). The method of detecting an erroneous operation may differ depending on the operation. As an example, after the user presses (tap) a position (for example, a position other than the result display field 511) where the operation reception unit 52 does not accept an operation on the navigation screen 501 of FIG. 4C, the result display field 511 is pressed. In such a case, an erroneous operation on the result display field 511 is detected. Alternatively, it may be detected that the result display field 511 is double-tapped (a correct operation may be a single tap). When the operation reception unit 52 double-tapes the pin mark 510a and then presses the list display button 515 on the navigation screen 501 of FIG. 5C, an erroneous operation on the list display button 515 is detected.

  Such an erroneous operation detection method is an example, and it may be determined that an erroneous operation has occurred when an error message is displayed. In addition, erroneous operations may be detected by detecting a user's utterance such as “Ah!” Or “Mistaken”.

  When an erroneous operation is detected, the operation receiving unit 52 registers the number of erroneous operations in the operation history DB 591 in association with the operation ID (S40). Through the above processing, the number of erroneous operations can be accumulated in the operation history DB 591. For example, the number of erroneous operations may be initialized every month or every year, or may be initialized in accordance with the display of the tutorial related to the operation ID (FW search tutorial if operation ID = R001). If the date and time of the erroneous operation is registered in association with the operation ID, the terminal 35 can count the number of erroneous operations in the past arbitrary period.

<< view tutorial >>
FIG. 7 is an example of a flowchart showing a procedure in which the terminal 35 displays a tutorial and records an operation history. The procedure of FIG. 7 is repeatedly executed while the tutorial screen, for example, the navigation screen 501 is displayed.

  First, when the user performs some operation, the operation reception unit 52 determines whether or not the operation is a trigger operation (S10). The operation receiving unit 52 converts the user's operation into an operation ID and determines whether or not it matches the trigger operation ID by referring to the tutorial management DB 592.

  If the determination in step S10 is Yes, the tutorial display unit 56 acquires the displayed information associated with the trigger operation ID from the tutorial management DB 592 (S20). When a plurality of pieces of displayed information are associated with one trigger operation ID, all of them are acquired.

  Then, the tutorial display unit 56 determines whether or not it has been displayed (S30). That is, it is determined whether the displayed information is “◯” or “x”. When a plurality of pieces of displayed information are associated with one trigger operation ID, determination is made for each piece of displayed information.

  If the determination in step S30 is Yes, the process proceeds to step S50.

  When the determination in step S30 is No, the tutorial display unit 56 determines whether the tutorial associated with the trigger operation ID specified in step S10 has been displayed by another trigger operation (S40). For example, when the trigger operation ID in step S10 is "T001", it is assumed that the displayed information of the POI tutorial 602 associated with "T001" is "x". In this case, it is determined whether the displayed information of the POI tutorial 602 associated with “T002” is “x” or “◯”. This can prevent the same tutorial from being displayed twice.

  If the determination in step S40 is No, the tutorial is not displayed even with another trigger operation different from the trigger operation detected in step S10, so the process proceeds to step S70.

  If the determination in step S40 is Yes, the tutorial display unit 56 determines whether or not a predetermined period has elapsed from the final display date and time (S50). That is, the tutorial types already displayed by the trigger operation detected in step S10 are read from the tutorial management DB 592, and all the final display dates and times associated with these tutorial types are read. For example, when the trigger operation ID in step S10 is “T001” and both the FW search tutorial and the POI tutorial have been displayed, the final display date and time of the FW search tutorial and the POI tutorial are read.

  In addition, the last display date and time of the tutorial displayed by another trigger operation different from the trigger operation detected in step S10 is read. Therefore, the last display date and time of the POI tutorial 602 associated with the trigger operation ID “T002” is read.

  When there is only one same tutorial (FW search tutorial), it is determined whether or not a predetermined period has elapsed from the last display date and time of the tutorial. When there are a plurality of same tutorials (POI tutorial), it is determined whether or not a predetermined period has elapsed from the latest final display date and time of all final display dates and times of the tutorial.

  If the determination in step S50 is Yes, the tutorial has already been displayed but the predetermined period has elapsed from the last display date and time, so the process proceeds to step S70.

  If the determination in step S50 is No, the tutorial display unit 56 determines whether or not the number of erroneous operations regarding the operation in which the tutorial explains the function is equal to or greater than a threshold value (S60). That is, the operation ID associated with the trigger operation ID determined in step S10 is specified, and the number of erroneous operations associated with the operation ID is read from the operation history DB 591. It is determined whether the number of times this erroneous operation is greater than or equal to a threshold. In addition, when a plurality of operation IDs are associated with the trigger operation ID, the operation IDs in which the number of erroneous operations is equal to or greater than the threshold value are determined for each of the plurality of operation IDs.

  If the determination in step S60 is Yes, the tutorial has already been displayed but there are many erroneous operations, so the tutorial display unit 56 displays the tutorial (S70). That is, the tutorial screen 601 is displayed as described with reference to FIGS.

  The tutorial display unit 56 updates the tutorial management DB 592 for the displayed tutorial (S80). That is, if the displayed information about the displayed tutorial is "x", it is set to "○", and the final display date and time is updated to the date and time read from the time server or RTC (Real Time Clock). In the case of a tutorial in which different trigger operation IDs are associated with each other like the POI tutorial 602, it is not necessary to set the displayed information of all the duplicated tutorials to “◯”. This is because it is determined whether or not the tutorial associated with another trigger operation has been displayed as in step S40 without setting. However, the displayed information for all duplicated tutorials may be set to "○". The same applies to the final display date and time.

  According to the above-described processing, the terminal 35 does not display the tutorial that has been displayed once in principle, but can display the tutorial for which a predetermined period has elapsed since the last display date and time. Even if a predetermined period has not passed since the last display date and time, tutorials can be displayed for operations that often cause erroneous operations.

  Instead of determining whether a predetermined period has elapsed from the final display date and time in step S50, it may be determined whether a predetermined period has elapsed from the final operation date and time. In this case, the operation ID associated with the trigger operation ID is specified in the operation history DB 591, and the last operation date and time is read. If a predetermined period has passed since the last operation date / time, the tutorial is displayed. This makes it possible to provide a tutorial assuming that the user does not know the operation method for an operation that the user has not operated for a long time. The tutorial may be displayed when a predetermined period has elapsed from the last display date and time and when a predetermined period has elapsed from the last operation date and time.

(Display POI tutorial)
Hereinafter, the details of the processes of steps S30 and S40 of FIG. 7 will be described using a specific example. FIG. 8 is an example of a flowchart showing a process performed by the tutorial display unit 56 when the operation with the trigger operation ID “T002” is detected. Therefore, there are trigger operation IDs "T001" and "T002" for the operation of displaying the POI tutorial 602, but here, the operation of displaying only the POI tutorial 602 (long pressing of the navigation screen 501 of "T002") is detected. I say that.

  First, the tutorial display unit 56 determines whether or not the POI tutorial 602 has been displayed (S10). Specifically, the tutorial display unit 56 refers to the tutorial management DB 592 and reads the displayed information associated with “T002”. Then, it is determined whether the displayed information is “◯” or “x”.

  If the determination in step S10 is Yes, the tutorial display unit 56 does not display the POI tutorial 602 (S40). That is, although the operation of displaying only the POI tutorial 602 is detected, the tutorial display unit 56 does not display the POI tutorial 602 because the POI tutorial 602 has already been displayed. Specifically, the navigation screen 501 of FIG. 4C is displayed.

  If the determination in step S10 is No, the tutorial display unit 56 determines whether or not the POI tutorial 602 has already been displayed by another trigger operation (S20). Specifically, the tutorial display unit 56 refers to the tutorial management DB 592 and determines the POI tutorial 602 associated with a trigger operation ID other than “T002”. Then, the displayed information associated with the POI tutorial 602 is read. Then, it is determined whether the displayed information is “◯” or “x”.

  If the determination in step S20 is Yes, the tutorial display unit 56 does not display the POI tutorial 602 (S40). That is, although the operation of displaying only the POI tutorial 602 is detected, the POI tutorial 602 has already been displayed by another operation, so the tutorial display unit 56 does not display the POI tutorial 602.

  If the determination in step S20 is No, the tutorial display unit 56 displays the POI tutorial 602 (S30). That is, since the POI tutorial 602 has never been displayed including other trigger operations, the POI tutorial 602 is displayed. Therefore, specifically, the tutorial screen 601 of FIG. 4B is displayed.

  As described above, in the present embodiment, it is possible to prevent the tutorial displayed by one trigger operation from being displayed by the other trigger operation. Therefore, it is possible to prevent the user from feeling bothersome.

(Display FW search tutorial)
FIG. 9 is an example of a flowchart showing a process performed by the tutorial display unit 56 when the operation with the trigger operation ID “T001” is detected. Therefore, both the FW search tutorial 603 and the POI tutorial 602 may be displayed.

  First, the tutorial display unit 56 determines whether the FW search tutorial 603 and the POI tutorial 602 have been displayed (S10). Specifically, the tutorial display unit 56 refers to the tutorial management DB 592 and reads out all the displayed information associated with “T001”. Then, it is determined whether the displayed information is “◯” or “x”.

  If the determination in step S10 is Yes, the tutorial display unit 56 does not display any tutorial (S50). That is, since both the FW search tutorial 603 and the POI tutorial 602 have been displayed, the tutorial display unit 56 does not display either tutorial. Therefore, the navigation screen 501 of FIG. 5C is displayed.

  When the determination in step S10 is No, the tutorial display unit 56 determines whether or not the POI tutorial 602 has been displayed (S20). That is, it is determined whether or not even one of the displayed information of the POI tutorial 602 associated with “T001” and the POI tutorial 602 associated with “T002” in the tutorial management DB 592 is “◯” or not. ..

  If the determination in step S20 is Yes, since the POI tutorial 602 is displayed but the FW search tutorial 603 is not displayed, the tutorial display unit 56 displays only the FW search tutorial 603 (S40). Therefore, if the POI tutorial 602 is already displayed by the trigger operation of either "T001" or "T002", the POI tutorial 602 should be displayed twice even if the operation with the trigger operation ID "T002" is detected. Can be prevented. An example of the tutorial screen 601 in this case is shown in FIG.

  If the determination in step S20 is No, neither the POI tutorial 602 nor the FW search tutorial 603 is displayed, so the tutorial display unit 56 displays the FW search tutorial 603 and the POI tutorial 602 (S30). Therefore, the tutorial screen 601 of FIG. 5B is displayed.

  As described above, in the present embodiment, it is possible to prevent the tutorial displayed by one trigger operation from being displayed by the other trigger operation. Therefore, it is possible to prevent the user from feeling bothersome.

<Example of tutorial screen>
FIG. 10 shows an example of the tutorial screen 601 displayed in step S40 of FIG. Since only the FW search tutorial 603 is displayed in step S40 of FIG. 9, the tutorial screen 601 displays the list display button 515 and the message m3 “Tap here for list of search results”. Thus, even if the trigger operation with the trigger operation ID “T001” that causes the FW search tutorial 603 and the POI tutorial 602 to be displayed is detected, only the FW search tutorial 603 is displayed if the POI tutorial 602 is already displayed. it can.

<Other suitable application examples>
The best mode for carrying out the present invention has been described above with reference to the embodiments, but the present invention is not limited to these embodiments, and various modifications can be made without departing from the gist of the present invention. And substitutions can be added.

  For example, in the present embodiment, the terminal 35 displayed the tutorial on the display device 213, but the tutorial may be output by voice.

  Further, in the present embodiment, one trigger operation ID is associated with up to two tutorials, but three or more tutorials may be associated.

  Further, in the present embodiment, the terminal 35 stores the displayed information of each tutorial, but the server 31 may store the displayed information of each tutorial for each terminal 35. That is, the tutorial management DB 592 may be managed by the server 31. In this case, the terminal 35 transmits the trigger operation ID determined by the user's operation to the server 31.

  The "predetermined period from the last display date and time" and the "erroneous operation threshold value" may be set differently depending on the operation content.

  Further, the configuration example of FIG. 3 and the like is divided according to the main function in order to facilitate understanding of the processing by the server 31 and the terminal 35. The present invention is not limited by the division method or name of the processing unit. The processing of the server 31 and the terminal 35 can be divided into more processing units according to the processing content. It is also possible to divide one processing unit so as to include more processing.

  Further, each database included in the server 31 may be distributed among a plurality of information processing devices.

  Further, although one server 31 is illustrated in FIG. 3, a plurality of servers 31 may exist. Further, the function of one server 31 may be distributed and arranged in a plurality of servers.

  The operation reception unit 52 is an example of an operation reception unit, the storage unit 590 is an example of a storage unit, the operation corresponding to the trigger operation ID is an example of the operation method providing operation, and the displayed information is the output presence / absence information. The storage / read processing unit 59 is an example of a reading unit, and the tutorial display unit 56 is an example of an output unit.

  The operation corresponding to the trigger operation ID “T002” is an example of the first operation method providing operation, and the operation corresponding to the trigger operation ID “T001” is an example of the second operation method providing operation. The POI tutorial is an example of the first operation method, and the FW search tutorial is an example of the second operation method. The tutorial management DB 592 is an example of operation method registration information, and the operation history DB 591 is an example of last operation date information. Displayed is an example of already output, and the last display date and time is an example of last output date. The process in which the server 31 or the terminal 35 provides a tutorial in the present embodiment is an example of an operation method providing method. The operation button is an example of an operation component.

31 server 35 terminal 43 navigation screen creation unit 54 navigation screen display unit 55 route guidance unit 56 tutorial display unit 100 navigation system

Claims (10)

A program that provides a method for operating an information processing device that displays a map on a display device,
The information processing device,
An operation accepting unit that accepts an operation method providing operation that triggers the operation method to be provided ,
It refers to the storage unit of the operation method registration information whether or not to output information the operation method and the operation method to the operation method provides the operation indicating whether the output has been or not is registered in association, corresponding to the instructions provided Operation Reading means for reading the attached operation method and the output presence / absence information from the operation method registration information;
When the operation accepting means accepts the operation method providing operation, the operation means functions as an output means for outputting the operation method read by the reading means,
When the same operation method is redundantly associated with different operation method providing operations in the operation method registration information, when the operation receiving unit receives the operation method providing operation, the output unit changes to the same operation method. Referring to the plurality of output presence / absence information associated with each other,
When at least one of the same operation methods has been output, the output means does not output the operation method associated with the operation method providing operation,
A program for outputting the operating method associated with the operating method providing operation, when none of the same operating methods has been output. The first operation method is associated with the first operation method providing operation in the operation method registration information, and the first operation method is associated with the second operation method providing operation,
When the operation receiving unit receives the first operation method providing operation, the reading unit corresponds to the first operation method and the first operation method associated with the first operation method providing operation. Read the output presence information attached,
When the first operation method associated with the first operation method providing operation has not been output, the reading unit includes the first operation method associated with the second operation method providing operation. Read the output presence information,
The output means has not output the first operating method associated with the first operating method providing operation, but the first operating method associated with the second operating method providing operation is If it has been output, do not output the first operation method,
The first operation method associated with the first operation method providing operation has not been output, and further, the first operation method associated with the second operation method providing operation has not been output. In the case, the program according to claim 1, which outputs the first operation method. In the operation method registration information, the first operation method and the second operation method are associated with the second operation method providing operation,
When the operation receiving unit receives the second operation method providing operation, the reading unit outputs the output presence / absence information of the first operation method and the second operation method corresponding to the second operation method providing operation. Read the output presence information of the operation method of,
Furthermore, the output presence / absence information of the first operating method associated with the first operating method providing operation is read,
If both the first operation method providing operation and the first operation method associated with the second operation method providing operation have been output, but the second operation method has not been output, the output The program according to claim 2, wherein the means outputs only the second operation method associated with the second operation method providing operation.   Neither the first operation method providing operation and the first operation method associated with the second operation method providing operation have been output, and further, the second operation method has not been output, The program according to claim 3, wherein the output unit outputs the first operation method and the second operation method that are associated with the second operation method providing operation. The last output date when the operation method is last output is registered in the operation method registration information,
When the operation receiving unit receives the operation method providing operation, the reading unit reads the final output date of the operation method associated with the operation method providing operation from the operation method registration information,
The program according to any one of claims 1 to 4, wherein the output unit outputs the operation method even if the operation method has already been output, when a predetermined period has elapsed from the final output date. In the operation method registration information, identification information of an operation component whose function is explained by the operation method is registered in association with the operation method providing operation,
When the operation receiving unit receives the operation method providing operation, the reading unit reads the identification information of the operation component associated with the operation method providing operation,
Further, referring to the storage means of the last operation date information in which the last operation date is associated with the identification information of the operation component, the last operation date associated with the identification information of the operation component is calculated from the last operation date information. reading,
The program according to any one of claims 1 to 4, wherein the output unit outputs the operation method even when the operation method has already been output when a predetermined period has elapsed from the last operation day. In the last operation date information, the number of erroneous operations is registered in association with the identification information of the operation component,
When the operation receiving unit receives the operation method providing operation, the reading unit reads the identification information of the operation component associated with the operation method providing operation,
Furthermore, the number of times of the erroneous operation associated with the identification information of the operation component is read from the last operation date information,
The program according to claim 6, wherein the output unit outputs the operation method even when the operation method has already been output, when the number of times of the erroneous operation is equal to or more than a threshold value.   The program according to claim 1, wherein the output unit displays the operation method on the display device. An information processing device which provides an operation method for a map displayed on a display device,
An operation accepting unit that accepts an operation method providing operation that triggers the operation method to be provided ,
The operation method providing operation is associated with the operation method providing operation by referring to the operation method registration information storage unit in which the operation method and the output presence / absence information indicating whether or not the operation method has been output are associated with each other. Reading means for reading the operating method and the output presence / absence information obtained from the operating method registration information;
Output means for outputting the operating method read by the reading means when the operation receiving means receives the operating method providing operation,
When the same operation method is redundantly associated with different operation method providing operations in the operation method registration information, when the operation receiving unit receives the operation method providing operation, the output unit changes to the same operation method. Referring to the plurality of output presence / absence information associated with each other,
When at least one of the same operation methods has been output, the output means does not output the operation method associated with the operation method providing operation,
The information processing apparatus, wherein when none of the same operation methods has been output, the output unit outputs the operation method associated with the operation method providing operation. A method for providing an operation method performed by an information processing apparatus that provides an operation method for a map displayed on a display device,
A step in which the operation receiving means receives an operation method providing operation that triggers the operation method to be provided ;
Reading means, it refers to the storage unit of the operation method registration information whether or not to output information Operation and the operation method to the operation method provides the operation indicating whether the output has been or not is registered in association with the operating method provided Reading the operating method and the output presence / absence information associated with an operation from the operating method registration information,
Output means outputs the operation method read by the reading means when the operation accepting means accepts the operation method providing operation;
When the same operation method is redundantly associated with different operation method providing operations in the operation method registration information, when the operation receiving unit receives the operation method providing operation, the output unit changes to the same operation method. A step of referring to the plurality of output presence / absence information associated with each other,
When at least one of the same operation methods has been output, the output means does not output the operation method associated with the operation method providing operation,
If none of the same operating methods has been output, the output means outputs the operating method associated with the operating method providing operation, the operating method providing method.