JP6635458B1 - Information processing device - Google Patents

Abstract

Facilitate various aspects of food hygiene improvement measures. The analysis operation reception unit 402 receives a specification operation for specifying an attribute to be analyzed, and transmits specification data indicating the specified attribute to the server device 10. The analysis processing unit 107 extracts the test result of the analysis target indicated by the designated data, totals the extracted test results, and calculates an evaluation rate. The analysis processing unit 107 generates a statistic table indicating a statistic calculated based on the calculated evaluation rate, and a graph indicating a time-series change in the evaluation rate. The analysis processing unit 107 outputs to the analyzer terminal 40 evaluation data indicating the generated statistic table and the time series graph as evaluation information. The analysis image display unit 401 displays the evaluation information indicated by the output evaluation data.

Description

  The present invention relates to food hygiene management.

  As a technology related to food hygiene management, Patent Literature 1 discloses that the inspection result of the state of hygiene management of a business that handles food and its employees is poor compared with a predetermined reference value determined according to importance. A technique for notifying a predetermined notification destination of an alert when the result is a result is disclosed.

JP 2012-216115 A

With the obligation of HACCP (Hazard Analysis Critical Control Point), the number of hygiene management operations including HACCP by many food-related businesses is expected to increase. For example, various items related to food safety are inspected in order to continuously monitor and record each process until a product is provided. The results of inspections are useful information for considering items to be improved in future food hygiene.However, some items to be improved for food hygiene should be individually addressed by each There are also things that should be worked on in step with the region or group to which the business belongs.
Therefore, an object of the present invention is to facilitate studies of various measures for improving food hygiene.

In order to achieve the above-mentioned object, the present invention provides a plurality of attributes, each of which is classified into two or more of a region, an industry, or a group, and an inspection item that satisfies a food hygiene standard defined for the attribute. An item storage unit that stores the inspection item, a list output unit that outputs an inspection list representing the inspection item corresponding to the specified attribute when the attribute is specified, and the output inspection list. a result storage unit for storing the results of inspection of each test item were made Te, when two or more attributes are specified, the aggregate value of the test result of the test item corresponding redundantly in the two or more attributes And an evaluation information output unit that outputs evaluation information indicating the evaluation of the food hygiene expressed based on the information.

  The evaluation information output unit may output, as the evaluation information, information indicating a change in a time series of a value calculated based on the total value.

  Further, when a change having a predetermined characteristic appears in the information indicating the change in the time series, an attribute output unit that outputs an attribute changed at a time when the change appears may be provided.

  In addition, when outputting a predetermined value calculated based on the aggregated value as the evaluation information, the evaluation information output unit assigns a different weight to each test result that is a source of the aggregated value. May be output as the evaluation information.

The apparatus further includes a result output unit that outputs the test result to a first user device permitted to display the test result, wherein the result storage unit stores the first input information transmitted from the first user device. May be stored in association with the output inspection result.

In addition, an information output unit that outputs the first input information to a second user device permitted to display the first input information is provided, and the result storage unit is transmitted from the second user device. The second input information may be stored in association with the output first input information.

Further, the result storage unit may store the first input information in association with the inspection result only when the first input information includes a photograph.

Moreover, the evaluation information output unit may output the evaluation information to the display means for displaying the pre-dangerous査項eyes.

  ADVANTAGE OF THE INVENTION According to this invention, examination in various aspects of a food hygiene improvement measure can be facilitated.

FIG. 1 is a diagram illustrating an example of an entire configuration of an inspection support system according to an embodiment. Diagram showing an example of a hardware configuration of a server device Diagram showing an example of a hardware configuration of an inspection terminal The figure showing an example of the hardware configuration of the business operator terminal and the analyst terminal Diagram showing the functional configuration realized by each device Diagram showing an example of stored inspection items Diagram showing an example of the displayed operation image Diagram showing an example of extracted inspection items Diagram showing an example of the displayed examination list Diagram showing an example of an inspection list in a state where an input operation has been performed Diagram showing an example of an inspection result table Diagram showing an example of the displayed tally result Diagram showing an example of stored test results and attributes Diagram showing an example of the displayed inspection result Diagram showing an example of an inspection result table reflecting the improvement results Diagram showing an example of the displayed inspection image Diagram showing an example of the displayed inspection result Diagram showing an example of the inspection result table reflecting the comment of the inspector Diagram showing an example of an image related to the displayed analysis Diagram showing an example of displayed evaluation information Diagram showing an example of displayed evaluation information Diagram showing an example of output evaluation information Diagram showing an example of output evaluation information Diagram showing an example of output evaluation information Diagram showing an example of output evaluation information Diagram showing an example of the operation procedure of each device in the inspection process A diagram illustrating an example of an operation procedure of each device in the presentation processing. Diagram showing an example of the operation procedure of each device in the analysis processing Diagram showing an example of accumulated attributes Diagram showing an example of a graph showing the time series change of the evaluation rate

DESCRIPTION OF SYMBOLS 1 ... Inspection support system, 10 ... Server apparatus, 20 ... Inspection terminal, 30 ... Operator terminal, 40 ... Analyst terminal, 101 ... Item storage part, 102 ... Item extraction part, 103 ... Inspection image generation part, 104 ... Inspection Image output unit, 105: inspection history storage unit, 106: authentication unit, 107: analysis processing unit, 201: inspection image display unit, 202: designated operation reception unit, 203: list management unit, 204: input operation reception unit, 205 ... Tabulation processing unit, 301 ... Inspection image display unit, 302 ... List management unit, 303 ... Input operation reception unit, 304 ... Authentication operation reception unit, 401 ... Analysis image display unit, 402 ... Analysis operation reception unit.

[1] Embodiment FIG. 1 shows an example of the entire configuration of an inspection support system 1 according to an embodiment. The inspection support system 1 is a system that supports an inspection operation, which is one of operations related to management of food hygiene (keeping a safe state in which health is not impaired by food) in a facility that handles food. The inspection service is a service for checking whether or not the state of food hygiene in facilities or the like satisfies standards required for the safety of people who consume food (for example, the standards defined by HACCP). Are inspected for various inspection items that affect the inspection.

  The test support system 1 includes a network 2, a server device 10, a test terminal 20, a business operator terminal 30, and an analyst terminal 40. The network 2 is a communication system including a mobile communication network and the Internet, and relays data exchange between devices accessing the own system. The server device 10, the business operator terminal 30, and the analyzer terminal 40 access the network 2 by wire communication (or wireless communication), and the inspection terminal 20 accesses by wireless communication.

  The inspection terminal 20 is a terminal used by an inspector performing inspection work, and is a so-called mobile terminal that is portable like a smartphone and a tablet terminal. The inspector causes the inspection terminal 20 to display an inspection list, which is a list of inspection items, at the inspection target facility, and inputs and records the implementation status of each inspection item to the inspection terminal 20. The inspector is, for example, an employee who works in a facility to be inspected or an employee of a company that performs a business supporting food hygiene management, etc., who is in charge of the inspection work.

  In FIG. 1, only one inspection terminal 20 is shown. However, when there are many facilities to be inspected or when inspection is performed on a large number of facilities at the same time, a plurality of inspection terminals 20 are connected. A plurality of inspections are performed in parallel by each inspector. The server device 10 performs a process of managing information related to inspection by one or a plurality of inspection terminals 20 and the like. The server device 10 is an example of the “information processing device” of the present invention. The information on the inspection includes the above-described inspection items and the inspection results for each inspection item.

  For example, when an inspector performs an inspection of a facility to be inspected, the server device 10 transmits an inspection list including inspection items necessary for the facility to the inspection terminal 20. When the inspection work is completed, the inspection result is transmitted from the inspection terminal 20 to the server device 10. The server device 10 stores the transmitted test results and performs a process of browsing the test results as a past history, a process of analyzing a tendency of the test results, and the like.

  The company terminal 30 is a terminal used by a company that conducts business at the facility to be inspected, and is, for example, a personal computer. The employee of the business can operate the business terminal 30 to browse the inspection results stored in the server device 10. The analyst terminal 40 is a terminal used by an analyst whose duty is to make the server device 10 analyze and utilize the above-described tendency of the test results, and is, for example, a personal computer. The analyst can operate the analyzer terminal 40 to cause the server device 10 to perform a desired analysis process.

  FIG. 2 illustrates an example of a hardware configuration of the server device 10. The server device 10 is a computer including a processor 11, a memory 12, a storage 13, a communication device 14, and a bus 15. The processor 11 controls an entire computer by operating an operating system, for example. The processor 11 includes a central processing unit (CPU) including an interface with a peripheral device, a control device, an arithmetic device, a register, and the like.

  The processor 11 reads a program, data, and the like from at least one of the storage 13 and the communication device 14 to the memory 12, and executes various processes according to the read program and the like. The memory 12 is a computer-readable recording medium such as a ROM (Read Only Memory) and a RAM (Random Access Memory). The storage 13 is a computer-readable recording medium such as a hard disk drive.

  The communication device 14 is hardware (transmission / reception device) for performing communication between computers via at least one of a wired network and a wireless network. Each device such as the processor 11 and the memory 12 is connected by a bus 15 for communicating information. The bus 15 may be configured using a single bus, or may be configured using a different bus for each device.

  FIG. 3 illustrates an example of a hardware configuration of the inspection terminal 20. The inspection terminal 20 is a computer including a processor 21, a memory 22, a storage 23, a communication device 24, an input device 25, an output device 26, and a bus 27. The processors 21 and the like having the same hardware name in FIG. 2 are the same kind of hardware as those in FIG.

  The input device 25 is an input device (for example, a switch, a button, a sensor, and the like) that receives an external input. The input device 25 includes an imaging device (such as a digital camera) for taking a picture. The output device 26 is an output device that performs output to the outside (for example, a display, a speaker, an LED lamp, and the like). In the inspection terminal 20, the input device 25 and the output device 26 include a configuration in which a part or all is integrated (a touch screen in which a display and a touch panel are integrated).

  FIG. 4 illustrates an example of a hardware configuration of the provider terminal 30 and the analyzer terminal 40. The business operator terminal 30 and the analyst terminal 40 are computers each including a processor 31, a memory 32, a storage 33, a communication device 34, an input device 35, an output device 36, and a bus 37. The processors 21 and the like having the same hardware name in FIGS. 2 and 3 are the same type of hardware as those in FIGS. 2 and 3 although there are differences in performance, specifications, and the like.

  The business operator terminal 30 and the analyst terminal 40 may be mobile terminals like the inspection terminal 20, or may be stationary computers that process quickly and have large screens. In the latter case, the input device 35 includes a keyboard and a mouse, and the output device 36 includes a display dedicated to display a screen.

  Each function of each device included in the inspection support system 1 is controlled by reading predetermined software (program) on hardware such as each processor and memory, so that the processor performs calculations and controls communication by each communication device. And controlling at least one of data reading and writing in the memory and the storage.

  FIG. 5 shows a functional configuration realized by each device. The server device 10 includes an item storage unit 101, an item extraction unit 102, an inspection image generation unit 103, an inspection image output unit 104, an inspection history accumulation unit 105, an authentication unit 106, and an analysis processing unit 107. . The inspection terminal 20 includes an inspection image display unit 201, a designated operation reception unit 202, a list management unit 203, an input operation reception unit 204, and a tally processing unit 205.

  The business operator terminal 30 includes an inspection image display unit 301, a list management unit 302, an input operation reception unit 303, and an authentication operation reception unit 304. The analyst terminal 40 includes an analysis image display unit 401 and an analysis operation reception unit 402. In FIG. 5, only one test terminal 20, one business terminal 30, and one analyst terminal 40 are shown, but two or more terminals having a common functional configuration may be provided.

  The item storage unit 101 stores inspection items that may be used in the above-described inspection list. Since the inspection items included in the inspection list may differ depending on the facility to be inspected, a wide range of inspection items are prepared in the present embodiment, and the inspection items can be appropriately selected from them. For example, food hygiene standards for restaurants to obtain business permits from public health centers may vary from municipality.

  For this reason, it is necessary to set the test item as a check item that can confirm whether or not each restaurant satisfies the standard set by the local government in the area where the restaurant is located.In the present embodiment, the test item according to the area can be selected. It has become. In addition, food hygiene standards for obtaining a business license from a health center may differ depending on the type of business, such as a restaurant business, a coffee shop business, a food manufacturing business, and a food sales business.

  In addition, stores belonging to a group (such as a corporate group or a union group), such as a chain store or a company belonging to a union, which has stores in several regions, must meet the unified food hygiene standards for the group regardless of region. May be required. In that case, it is necessary to make the inspection items that can confirm whether or not the group criteria are satisfied. In this embodiment, in these cases as well, the inspection items according to the type of business or group can be selected. In addition, in addition to the above-mentioned area, the inspection items according to various inspection standards such as an inspection based on the HACCP and an inspection incorporating the concept of the HACCP may be configured to be selectable.

  The item storage unit 101 preliminarily stores inspection items that may require an inspection assuming that there are various standards as described above. Here, the inspection item is a word indicating a question, a questionnaire, or the like used at the time of the inspection, and indicates a sentence or phrase in a predetermined language or its intention by a symbol or the like. Either one or both languages and symbols may be used. It should be noted that the use of the symbol is suitable for the case where the inspection item is not known to the surrounding people.

  In this embodiment, the inspection items are displayed in Japanese words, but the language, symbols, etc. may be pronounced by voice. Examples of the inspection items are, for example, "I use a hand-washing sink" or "Is the temperature always higher?" Are you in? "Is written in sentences.

  For the inspection item, an inspection result is input, and the input result is stored (details will be described later). The test result may be expressed by two choices of "yes" or "no", or three or more choices by increasing other choices, or by a numerical value or symbol indicating a degree such as five steps or ten steps. You may. In the present embodiment, an inspection item answered as “Yes” indicates that the inspection result was “OK”, and an inspection item answered as “No” indicates that the inspection result was “NG”. Two options are adopted.

  FIG. 6 shows a list of inspection items stored in the present embodiment. Here, each inspection item is represented by a symbol and a number such as “K-1”, “K-2”, “K-3”,... Is a sentence that indicates As shown in FIG. 6, the item storage unit 101 stores an inspection target attribute in association with each inspection item. The inspection target indicates what questions and questionnaires of the inspection items are performed. That is, each inspection item has some kind of related inspection target.

  Since various inspection targets can be used, a large number of inspection items may be required. Therefore, in the inspection support system 1, words for specifying the inspection target (hereinafter referred to as "attributes") are defined, and the inspection attributes are associated with the defined attributes, so that a large number of inspection items can be arranged. And The inspection target is specified by, for example, an attribute indicating a physical object to be inspected such as a facility, a place, and a person, and an attribute indicating the content of the inspection such as hand washing, clothing, date management, storage state, and temperature state.

  In addition, what is subject to inspection may be determined by the type of business, region, or group (company group or union group, etc.) to which the facility to be inspected belongs. Can also be specified by an attribute indicating. In the inspection support system 1, these attributes for specifying the inspection target are defined as one or more attributes of the inspection target described above.

  In each of the above examples, the attribute of the inspection target having some commonality is indicated by a word indicating the commonality. However, the present invention is not limited to this. For example, the attribute of the inspection target having some commonality is defined as the commonality. It may be indicated by any unrelated word (for example, a simple symbol). Further, the attribute of an inspection target having no commonality (for example, an inspection target selected at random) may be indicated by words (such as simple symbols) arbitrarily determined. In any case, by associating one or more attributes of the inspection target related to the inspection item with the inspection item, the inspection items can be organized.

  Further, each attribute can be further classified in an arbitrary section, and each section is given an arbitrary name (hereinafter, referred to as “section name”). In the present embodiment, as shown in FIG. 6, attributes such as employees, ingredients, utensils / tableware, storage status, environment, etc. are classified by a category name of "large item", and attributes of hand washing, clothes, etc. are "medium item". ".

  In this embodiment, the large item and the medium item are inspection objects having commonality with each other (for example, an inspection object relating to an employee in the case of "employee", and an inspection object relating to hand washing in the case of "hand washing"). Is the classification name for sorting. The inspection items associated with the attributes classified as the large item and the medium item have commonality in the inspection object, so that the inspection items can be easily inspected collectively (for example, the inspection item of the large item “food material” is a food material). Can be inspected collectively in the place where is stored).

  In addition, attributes indicating a region (such as “A city”), attributes indicating a business type (such as “restaurants”), and attributes indicating a group (such as “B group”) are “region”, “business type”, and “group”, respectively. It is sorted by the division name. The region, the type of business, and the group are division names for sorting attributes according to the type of the group to which the facility to be inspected belongs. As noted above, groups may have their own food hygiene standards that must be met to conduct business.

  Therefore, each attribute of the region, the type of business, and the group is associated with an inspection item necessary to confirm that the corresponding food hygiene standard is satisfied. For example, in the example of FIG. 6, the attribute of the area “City A” is the inspection item “K1-3” which is one of the inspection items required to satisfy the food hygiene standard defined in City A. ].

  In addition, the attribute of the business type “restaurant” is associated with the inspection item “K1-6” which is one of the inspection items necessary to satisfy the food hygiene standards set for the restaurant. ing. In addition, the attribute of the group “Group B” is included in the inspection item “K2-3” which is one of the inspection items necessary to satisfy the food hygiene standards required for stores and the like under the group B. Are associated.

  Each section name includes attributes of “all” and “N / A”. “All” means that all the attributes of the corresponding section name are included (if “region”, the attributes of all regions including “A city” are included). That is, for example, the inspection item associated with the attribute of the area “all” is required regardless of the area to which the facility where the inspection is performed belongs.

  In the example of FIG. 6, for example, in the case of the attribute of the section name of “region”, only one attribute of “A city” or all the attributes of “all” is associated with the inspection item. Not exclusively. For example, as attributes of a region, two attributes “A city, C city” or three or more attributes may be associated with an inspection item. By doing so, it is possible to represent necessary inspection items in common in a plurality of regions.

  “N / A” means that the attribute of the corresponding section name does not exist (that is, there is no corresponding). That is, for example, the inspection item “K2-3” is associated with the attribute of the group “B group”, but the area and the business type are associated with “N / A”. This means that the inspection of the inspection item “K2-3” is required for a store or the like belonging to the group B regardless of the area or the type of business.

  Note that although the attributes of “region” and “industry” are not associated with the inspection item “K2-3”, for example, both attributes of the region of “A city” and the attribute of “industry” are supported. There may be inspection items attached. The inspection item means an inspection item necessary to satisfy, for example, a food hygiene standard set by the city A for restaurants. Similarly, there may be an inspection item in which attributes of “region”, “industry type”, and “group” are all associated.

  As described above, the item storage unit 101 stores the plurality of inspection items related to food hygiene and the attribute of the inspection target associated with each of the plurality of inspection items (if there are a plurality of attributes of the inspection target related to the inspection item, Are stored in association with each other. The item storage unit 101 is an example of the “storage unit” of the present invention. The term "plural attributes" as used herein means "employees" and "foodstuffs" classified as "major items" and "regions" such as "handwashing" and "clothes" classified as "middle items". Examples include "all" and "A city", and "all" and "restaurants" that are classified into "business types", and "all" and "group B" that are classified into "groups".

  In the test terminal 20, an operation for displaying a test list representing a list of test items stored in the item storage unit 101 is performed. The inspection image display unit 201 of the inspection terminal 20 displays various images related to the inspection. The inspection image display unit 201 displays, for example, an operation image for receiving an operation for displaying an inspection list.

  FIG. 7 shows an example of the displayed operation image. In the example of FIG. 7, the inspection image display unit 201 includes a character string “Please specify an attribute to be inspected.”, An input column A1 for a facility name, a specification column A2 for a regional attribute, and an attribute for a business type. , A group attribute specification field A4, and a test list generation button B1 are displayed. The inspection image display unit 201 notifies the designated operation receiving unit 202 of the input fields, the designated fields, and the display ranges of the buttons.

  The designated operation accepting unit 202 accepts the notified operation on the display range as a designated operation for designating an attribute to be inspected. The operation on each of the specification columns may be an operation of inputting a character string or an operation of selecting one of attribute pull-down candidates. It is assumed that an operation of specifying an attribute in the specification column (in the example of FIG. 7, “A city” and “restaurant” are specified) and an operation of pressing the generation button B1 are performed.

  The designation operation accepting unit 202 accepts those operations as an attribute designation operation, and transmits to the server device 10 the attribute data indicating the input facility name and the designated attribute. Upon receiving the transmitted attribute data, the item extracting unit 102 of the server device 10 extracts the inspection item stored in the item storage unit 101 in association with the attribute indicated by the received attribute data. The item extracting unit 102 extracts a group of inspection items that differ depending on the designated attribute.

  FIG. 8 shows an example of the extracted inspection item. For example, when “restaurant in City A” is specified as an attribute, the item extracting unit 102 determines “K1-3” associated with “A City” and “K1-6” associated with “Eating Restaurant”. Is extracted. Further, when “café in City A” is designated as an attribute, the item extraction unit 102 includes “K1-3” associated with “City A” but “K1” associated with “restaurant”. “−6” extracts the inspection item group not including.

  Also, when “restaurant in city C” is specified as an attribute, the item extraction unit 102 does not include “K1-3” associated with “city A”, but is associated with “restaurant”. An inspection item group including “K1-6” is extracted. In addition, when “cafés belonging to group B of city A” is specified as an attribute, item extraction unit 102 does not include “K1-6” associated with “restaurants”, but An inspection item group including “K1-3” associated with “K2-3” associated with “Group B” is extracted.

  In addition, when “cafés belonging to group B of city C” is specified as an attribute, the item extraction unit 102 is associated with “K1-3” associated with “city A” and “restaurant”. A test item group that does not include “K1-6” but includes “K2-3” associated with “group B” is extracted. Note that the item extraction unit 102 extracts each inspection item associated with the attribute “all” in any inspection item group.

  Note that, for example, when there is an inspection item associated with “A city, C city”, the item extracting unit 102 determines whether “C city” is specified or “C city”. Extract inspection items. On the other hand, for example, when there are test items associated with “A city” and “restaurant”, the item extracting unit 102 specifies only “restaurant” when only “A city” is designated. In this case, the test item is not extracted, and the test item is extracted when both “A city” and “restaurant” are designated.

  The item extracting unit 102 issues a facility ID corresponding to the facility name indicated by the received attribute data, and stores the facility name and the facility ID in its own device in association with each other. Thereafter, the data of each facility is managed in association with the facility ID. After extracting the inspection items as described above, the item extracting unit 102 supplies the extracted inspection items to the inspection image generating unit 103 together with the facility ID of the inspection target.

  The inspection image generation unit 103 has a function of generating an inspection image related to an inspection of food hygiene. For example, the inspection image generation unit 103 generates an inspection list representing a list of supplied inspection items as an inspection image. The inspection image generation unit 103 includes, for example, a list including an HTML (HyperText Markup Language) document representing a design when the facility name and the inspection list are displayed on the browser, and an inspection result table storing input results for each inspection item. By generating data, a test list is generated.

  The inspection image generation unit 103 supplies the generated list data to the inspection image output unit 104. The inspection image output unit 104 has a function of outputting the inspection image generated by the inspection image generation unit 103. For example, the inspection image output unit 104 outputs the supplied list data to the inspection terminal 20 that is the attribute designation source. And an inspection image called an inspection list. When receiving the output list data, the list management unit 203 of the inspection terminal 20 stores and manages the inspection list and the inspection result table indicated by the received list data.

The list management unit 203 supplies an HTML document indicated by the stored list data to the inspection image display unit 201. The inspection image display unit 201 displays a facility name and an inspection list indicated by the supplied HTML document as an inspection image.
FIG. 9 shows an example of the displayed examination list. In the example of FIG. 9, the inspection image display unit 201 includes tab T1 of “employee”, tab T2 of “foodstuff”, tab T3 of “apparatus / tableware”, tab T4 of “storage status”, and tabs “ An inspection list including a tab T5 of “environment” and a tab T6 of “determination” described later is displayed with the tab T1 opened.

  The display area C1 of "employee" includes a display area D1 of medium items "hand washing", a display area D2 of "clothes", a display area D3 of "hand and finger inspection", and the like. Inspection items "K-1" and "K-2" are displayed in the display area of each middle item. When the display area C1 is scrolled, the display area and the inspection item of the middle item that are not displayed are displayed. On the left side of the inspection item, an NG button E1, a photograph button E2, a comment button E3, and an OK button E4 for accepting an input operation of the inspection result are displayed.

  FIG. 10 shows an example of an inspection list in a state where an input operation has been performed. When the NG button E1 is pressed, an “x” mark (a mark indicating that the inspection result is NG) is displayed, and when an OK button E4 is pressed, a “Δ” mark (indicating that the inspection result is OK). Mark) is displayed. When the photograph button E2 is pressed, a photograph input field E5 is displayed. The photo input column E5 is an area to which a photo of the site to be inspected is attached.

  When the photograph input field E5 is tapped, for example, the imaging device of the inspection terminal 20 is activated, a photograph is taken by a user's operation, and the photographed photograph is displayed in the photograph input field E5. It should be noted that the photographed photograph stored in the inspection terminal 20 may be captured when the photograph input field E5 is tapped.

  When the comment button E3 is pressed, a comment input field E6 and a comment example sentence list E7 are displayed. In the comment input field E6, a comment may be input manually, or a comment may be input by selecting an example sentence included in the comment example sentence list E7. The inspection image display unit 201 notifies the input operation receiving unit 204 of the display range of each button and each input field.

  The input operation receiving unit 204 receives the notified operation on the display range as an input operation of the inspection result. When receiving the input operation, the input operation receiving unit 204 supplies the result of the received input operation to the inspection image display unit 201, and the inspection image display unit 201 displays the result of the input operation. The input operation receiving unit 204 also supplies the result of the received input operation to the list management unit 203.

The list management unit 203 reflects the supplied result of the input operation as a test result in the stored test result table.
FIG. 11 shows an example of the inspection result table. In the inspection result table, “facility ID”, “number of inspections”, “inspection item”, “NG”, “OK”, “photo”, “comment”, and “input date and time” are stored in association with each other. .

  The “facility ID” and the “test count” are stored when the test image generation unit 103 generates the test result table. In the example of FIG. 11, since the inspection result table of the corresponding facility ID is generated for the first time, “1” is stored as the “inspection number”. The input of "NG" is represented by "x", and the input of "OK" is represented by "$". Photos are represented by file names of image data, and comments are represented by file names of text data. The input date and time is represented by the date, but may be represented to a detailed time.

  The tallying unit 205 performs tallying of the test results with reference to the test results stored in the test result table. The tallying process is a process of calculating, as a tally value, a value obtained by summing the number of common inspection results (for example, OK inspection results). The tallying process also includes a process of calculating another value based on the calculated tally value. Specifically, the aggregation processing unit 205 aggregates the inspection results of OK, and calculates the ratio of the aggregated value of OK to the total number of inspection items (hereinafter, referred to as “evaluation rate”) for each large item and for the entirety. I do.

  The evaluation rate is a value indicating that the higher the value is, the more the work to be performed for hygiene management is being performed, and can be used as an index indicating that a safer food supply can be expected. In the calculation of the evaluation rate, the aggregation processing unit 205 treats the test results of each test item with weights rather than uniformly. For example, if there are 50 test items, the evaluation rate decreases by 2% for one NG if handled uniformly.

  On the other hand, by weighting each test item, the evaluation rate is calculated such that, for example, a test item with a high importance is NG and the test item is reduced by 3% and a test item with a low importance is reduced by 1%. You. The importance means, for example, that an inspection item having a greater influence on food hygiene has a higher importance. By performing the weighting in consideration of the importance, the reliability of the evaluation rate as the above index can be improved as compared with a case where the importance is not considered.

When the operation of pressing the “determination” tab T6 shown in FIG. 9 is performed, the inspection image display unit 201 requests the tally processing unit 205 to perform tally processing. The inspection image display unit 201 displays a tally result supplied in response to the request.
FIG. 12 shows an example of the displayed tally result. The inspection image display unit 201 displays a result table F1 indicating an evaluation rate for each large item and a radar chart F2 indicating an evaluation rate for each large item.

  In addition, the inspection image display unit 201 indicates the overall evaluation rate as “comprehensive evaluation”, and is a character string “excellent store”, which is a name determined according to overall evaluation, and a character string “S” of an evaluation rank determined according to overall evaluation. Is displayed. These names and evaluation ranks are, for example, "excellent store" and "S", "excellent store" and "A", "good store" and "B", "points requiring improvement" and " C ".

  When the operation of pressing the confirmation button B2 displayed on the examination screen is performed, the input operation accepting unit 204 accepts this operation as a decision operation for confirming the input of the examination result, and the list management unit 203 displays the examination result table. The result data is transmitted to the server device 10. The inspection history accumulation unit 105 of the server device 10 stores the inspection result stored in the stored inspection result table as an inspection history by storing the inspection result table indicated by the transmitted result data.

  In addition, the inspection history accumulation unit 105 stores the inspection result (the inspection result related to food hygiene) in association with any one of a plurality of attributes of the inspection target. For example, the inspection history accumulation unit 105 inquires of the item extraction unit 102 about the attribute specified for the inspection target identified by the facility ID. The item extracting unit 102 supplies the attribute used when extracting the inspection item for the corresponding facility ID to the inspection history storage unit 105. The inspection history accumulation unit 105 stores the inspection result in association with the supplied attribute.

  FIG. 13 shows an example of the stored test results and attributes. In the example of FIG. 13, the inspection history accumulation unit 105 stores, in association with the inspection result illustrated in FIG. 12, the attribute of the area “A city” and the attribute of the type of business “restaurant” in association with each other. Note that the attribute of the group is not stored, and thus is represented as “none”. In addition, since the stored test results include the facility ID and the number of tests, it is possible to know which test result of which facility is what.

  In the above example, the test image generation unit 103 previously generates a test list representing a plurality of large items of test items, but may generate a test list for each large item. For example, upon receiving the attribute data, the item extracting unit 102 extracts only the inspection items associated with “employee” displayed in the initial state as shown in FIG. The display shown in FIG. 9 can also be performed on the test list indicating the test items extracted in this way.

  Then, for example, when an operation of selecting the tab T2 of “foodstuff” is performed, the specification operation receiving unit 202 receives the operation as an operation of specifying an attribute of “foodstuff”. Then, the item extracting unit 102 extracts only the inspection item associated with “food”, and an inspection list representing the inspection item of “food” is displayed. As described above, the inspection list generation method includes the first method of generating an inspection list of all large items in advance, and the second method of generating an applicable inspection list when a large item is designated. is there.

  Regardless of which method is used, when the attribute to be inspected (any of a plurality of attributes) is specified, the inspection image output unit 104 lists the inspection items stored in association with the attribute. Outputs the test list, expressed as In the case of the first method, when “region”, “industry type”, and “group” are designated, a new examination list representing an examination item associated with the designated attribute is newly generated and output.

  On the other hand, when the “large item” is designated on the examination screen shown in FIG. 9, the examination list already generated and output is displayed on the screen as the examination list of the examination item associated with the designated large item. expressed. On the other hand, in the case of the second method, when any of “region”, “industry type”, “group”, and “large item” is specified, the inspection indicating the inspection item associated with the specified attribute is performed. A new list is created and output.

  As described above, the inspection image output unit 104 may output the inspection list using the inspection terminal 20 as a display unit and immediately display the inspection list, or may output the inspection list using the inspection terminal 20 as a storage unit. The examination list may be displayed later. In each case, an inspection list representing the required inspection items is output simply by specifying the attributes of the inspection target. Use of inspection items can be facilitated.

  The test results stored in the test history storage unit 105 can be confirmed by a company that conducts business at the facility where the test was performed. The inspection image display unit 301, the list management unit 302, and the input operation reception unit 303 of the business operator terminal 30 are common functions to the inspection image display unit 201, the list management unit 203, and the input operation reception unit 204 of the inspection terminal 20, The examination list output from the server device 10 is displayed, and an input operation is accepted.

  However, the operator is authenticated so that the inspection results of other operators are not viewed. When requesting an inspection result from the server device 10, the authentication operation receiving unit 304 of the business terminal 30 receives an authentication operation for authenticating that the test result is stored in the business company. The authentication operation is, for example, an operation of inputting a facility ID and a password. Note that a facility name or a business name may be used instead of the facility ID, or biometric authentication may be used.

  The authentication operation receiving unit 304 transmits to the server device 10 authentication data indicating authentication information (facility ID, password, and the like) input by the authentication operation. It is assumed that the authentication information of each business entity has been registered in advance and stored in the server device 10. When the authentication information indicated by the transmitted authentication data is stored in the own device, the authentication unit 106 of the server device 10 authenticates that the operator is a company that can browse the inspection result.

  If the authentication information is not stored in the own device, the authentication unit 106 notifies the business operator terminal 30 that authentication is not possible. When the authentication is performed, the authentication unit 106 supplies the facility ID included in the authentication information to the inspection history storage unit 105. The inspection history accumulation unit 105 supplies the inspection results accumulated in association with the supplied facility ID to the inspection image generation unit 103. The inspection image generation unit 103 generates an inspection list representing a list of the supplied inspection results.

  The inspection image output unit 104 outputs list data indicating the generated inspection list to the business operator terminal 30. The business terminal in this case is a device permitted to display the inspection result, and is an example of the “first user device” of the present invention. The inspection image output unit 104 is an example of the “result output unit” of the present invention. The inspection image display unit 301 of the business operator terminal 30 displays the inspection result indicated by the output list data.

  FIG. 14 shows an example of the displayed inspection result. In the example of FIG. 14, the inspection image display unit 301 displays a photograph input column E5 and a comment input column E6 of the inspection item “K3-1” for which the inspection result was NG in the display area of the “instrument / tableware” tab. are doing. In addition, the inspection image display unit 301 includes a new button group (NG button, OK button, etc.) as a post-improvement input field below the photo input field E5 and the comment input field E6, and a new photo input field E15. A new comment input field E16 and a comment example sentence list E17 are displayed.

  When an employee of a business entity makes an improvement on an inspection item for which NG has been determined, a photograph or a comment can be input in the input box after the improvement. The aggregation result shown in FIG. 12 may or may not reflect the newly input improvement result. When reflecting the information, the function common to the aggregation processing unit 205 may be provided in the business operator terminal 30. In any case, when the operation of pressing the confirm button B2 is performed, the list management unit 302 transmits the result data indicating the inspection result table reflecting the improvement result to the server device 10.

  FIG. 15 shows an example of the inspection result table reflecting the improvement results. In the example of FIG. 15, the inspection result of the inspection item “K1-2” is two lines, the first line stores the original NG inspection result, and the second line stores the inspection result of “OK”. Have been. It should be noted that it is not possible to indicate to a third party whether or not the improvement has been really achieved simply by making OK, so it is desirable to make it mandatory to input a photo or both a photo and a comment.

  For this purpose, for example, the list management unit 302 does not output the result data when the photograph and the comment (or only the photograph) are not input to the improved examination item, and the examination image display unit 301 And a message prompting input of a comment may be displayed. The inspection history accumulation unit 105 accumulates the inspection results stored in the inspection result table indicated by the transmitted result data as an inspection history.

  At this time, since the inspection result table includes the facility ID and the number of inspections, the inspection history accumulation unit 105 integrates the new inspection result with the original inspection result having the same facility ID and the number of inspections, and accumulates the results. I do. Thus, the inspection history storage unit 105 stores the new input information transmitted from the business operator terminal 30 in association with the original inspection result output by the inspection image output unit 104. The new input information is an example of the “first input information” of the present invention, and the inspection history accumulation unit 105 is an example of the “storage unit” of the present invention.

  As described above, the improvement result is reflected in the inspection result, so that the improvement result can be recorded without waiting for the next inspection. Further, by recording the time of improvement, it is possible to motivate the business operator to make an improvement more quickly. However, the self-inspection by the operator may be inaccurate because it is not an inspection expert or a party. Therefore, further confirmation by a specialized inspector may be performed.

  In the present embodiment, for example, when the inspection history accumulation unit 105 receives the result data from the business operator terminal 30, it supplies the received result data to the inspection image generation unit 103. The inspection image generation unit 103 generates an inspection image for notifying that the improvement result has been input at the facility of the facility ID indicated by the supplied result data, and the inspection image output unit 104 generates the inspection image. Is output to the inspection terminal 20 that has performed the inspection of the corresponding facility ID and the number of inspections, for example. The output destination of the inspection image may be a terminal of another person in charge, an e-mail address of the person in charge, or an account of SNS (Social Networking Service).

  FIG. 16 shows an example of the displayed inspection image. In the example of FIG. 16, the inspection image display unit 201 of the inspection terminal 20 receives a character string indicating that the improvement result “the following inspection result has an improvement result input” and an improvement result are input. An inspection image G11 including a character string indicating that the facility name of the selected facility is “Restaurant R” and the number of inspections is “1”, and a display button B11 of the improvement result is displayed.

  Upon receiving the inspection image G11, the inspection image display unit 201 displays a pop-up image on, for example, the display surface of the device itself, and displays the inspection image G11 when the pop-up image is selected (push-type notification). Note that the inspection image display unit 201 may display the inspection image G11 when the inspector performs an operation of displaying an inspection screen for performing another inspection or the like for the first time after receiving the inspection image G11 ( Pull notifications).

  Further, the inspection image display unit 201 may display a pop-up image every time a certain period of time elapses (for example, every week), instead of each time an inspection image is received. In that case, the inspection image display unit 201 displays the inspection images received during a certain period side by side. When the operation of pressing the display button B11 is performed, the inspection image generation unit 103, the inspection image output unit 104, and the inspection history accumulation unit 105 of the server device 10 cooperate in the same manner as in the above example, and are displayed together with the display button B11. The list data indicating the inspection result associated with the facility ID is output to the inspection terminal 20.

  Here, in the present embodiment, it is assumed that the display of all test results is permitted to the test terminal 20. That is, the inspection image output unit 104 outputs the input information to the inspection terminal 20 that is permitted to display the input information input at the business operator terminal 30. The inspection image output unit 104 in this case is an example of the “information output unit” of the present invention. The inspection image display unit 201 of the inspection terminal 20 displays the inspection result indicated by the output list data.

  FIG. 17 shows an example of the displayed inspection result. In the example of FIG. 17, the inspection image display unit 201 displays a character string “Inspector comment” and a comment input box E26 below the photo input box E15 and the comment input box E16 shown in FIG. The inspector can check the photo in the photo input column E15 and the comment in the comment input column E16, and can input a comment if there is a point to be supplemented or corrected. In addition, in the example of FIG. 17, the comment of the inspector is additionally written in the comment input field E26 different from the comment of the improvement result. However, the comment of the improvement result may be corrected by inputting it in the comment input field E16. .

When an operation of pressing the confirm button B2 shown in FIG. 12 is performed after the input of the comment by the inspector, the list management unit 203 transmits the result data indicating the inspection result table reflecting the comment of the inspector to the server device 10.
FIG. 18 shows an example of the inspection result table reflecting the comment of the inspector. In the example of FIG. 18, the inspection result of the inspection item “K1-2” is three lines, and the third line stores text data indicating the comment of the inspector.

  In this way, the inspection history accumulation unit 105 matches the new input information transmitted from the inspection terminal 20 with the original input information output by the inspection image output unit 104 (input information input at the business operator terminal 30). Attach and remember. The test terminal 20 in this case is an example of the “second user device” of the present invention, and the input information input at the test terminal 20 is an example of the “second input information” of the present invention.

  As described above, by adding the comment by the inspector, it is possible to improve the objectivity of the inspection result with respect to the improvement activity performed by the business operator as compared with the case where the comment is not added. It is assumed that the comment by the inspector is made without going to the site. Although it may be possible to judge the improvement status from the comments of the company without going to the site, it is desirable that the information input by the company also include a photograph.

  Therefore, the inspection history storage unit 105 may store the input information in association with the inspection result only when the input information input at the business operator terminal 30 includes a photograph. For example, when an operation of pressing the enter button B2 is performed even though the input information after improvement does not include a photograph, the photograph data is stored in the second line of the inspection result of the two lines of the same inspection item as shown in FIG. Untested inspection data is transmitted from the business operator terminal 30.

  Upon receiving the result data in that state, the inspection history accumulation unit 105 sends the generation and output of the request image requesting the attachment of the photograph data to the inspection image generation unit 103 and the inspection image output unit 104 without storing the inspection result. To instruct. The inspection image generation unit 103 and the inspection image output unit 104 output the instructed request image, and the inspection image display unit 301 displays the request image, so that the employee of the company can be prompted to input a photograph. Further, by not storing the input information after the improvement in a state where there is no photo, the reliability of the input information after the improvement can be improved as compared with a case where the input information is stored regardless of the presence or absence of the photo.

Subsequently, functions related to analysis of the inspection result will be described. The analysis image display unit 401 of the analyzer terminal 40 displays an image related to the analysis of the test result. The analysis image display unit 401 displays, for example, an image for specifying an analysis target.
FIG. 19 shows an example of the displayed image related to the analysis. In the example of FIG. 19, the analysis image display unit 401 displays an analysis screen including a character string “Please specify an analysis target.”, A facility name / facility ID input field A11, and an analysis information display button B3. are doing.

  The analysis image display unit 401 also displays a region input field A21, a business type input field A22, a group input field A23, and an analysis information display button B4 on the analysis screen. The analysis operation receiving unit 402 receives an operation on each of the input fields and buttons as an analysis operation related to analysis of the test result. In the example of FIG. 19, the analysis operation receiving unit 402 receives the input of the facility IDs “ID001”, “ID002”, and “ID003” in the facility name / facility ID input column A11.

  When receiving the operation of pressing the analysis information display button B3 in the state of FIG. 19, the analysis operation reception unit 402 changes the designation data indicating the facility ID (may be the facility name) input in the facility name / facility ID input column A11. It is transmitted to the server device 10. Upon receiving the transmitted specified data, the analysis processing unit 107 of the server device 10 performs an analysis process of analyzing the test result of the analysis target indicated by the received specified data.

  First, the analysis processing unit 107 extracts, from the test results stored in the test history storage unit 105, the test result of the analysis target indicated by the designated data. The analysis processing unit 107 tabulates the extracted test results for each analysis target, and based on the tabulated values, for example, an evaluation rate for each test (the number of test items that are “OK” with respect to the total number of test items). Is calculated). At that time, the analysis processing unit 107 calculates the evaluation rate by weighting the inspection result of each inspection item, as in the case of the aggregation processing unit 205 described above.

  In addition, the analysis processing unit 107 calculates statistics such as an average value, a maximum value, and a minimum value of the calculated evaluation rates. Further, the analysis processing unit 107 generates a graph indicating a change in the calculated evaluation rate in a time series. The evaluation values, statistics, and generated graphs calculated as described above are all evaluation information indicating the evaluation of food hygiene in the analysis target. When generating the evaluation information, the analysis processing unit 107 outputs evaluation data indicating the generated evaluation information to the analyzer terminal 40. The analysis image display unit 401 of the analyzer terminal 40 displays the evaluation information indicated by the output evaluation data.

  FIG. 20 (FIGS. 20A and 20B) shows an example of the displayed evaluation information. In FIG. 20A, the analysis image display unit 401 displays the latest value, average value, maximum value, and minimum value of the evaluation rate in each facility having the facility IDs “ID001”, “ID002”, and “ID003” specified in the example of FIG. A statistic table showing the values is displayed as evaluation information. Also, in FIG. 20B, the analysis image display unit 401 displays a graph indicating a time-series change of the evaluation rate in those facilities as evaluation information.

  In the example of FIG. 20, for example, it is analyzed that the facility of ID002 having a minimum value of 95% and an average value of 98% is stably protected by food hygiene. In addition, the facility with ID001 has been repeatedly improved until the previous inspection and has a higher evaluation rate than the facility with ID002. However, the evaluation rate has dropped sharply in the latest inspection, and it is expected that there is some cause. In addition, the facility with ID 003 had been sluggish at less than 90% until the last time, but it has reached 95% or more in the latest two times, and it is expected that some improvement measures have been taken.

  When the analysis target is specified by the attribute on the analysis screen of FIG. 19, the analysis operation receiving unit 402 transmits the specified data indicating the specified attribute to the server device 10. Here, as described in the description of FIG. 13, the inspection history accumulation unit 105 stores the inspection result in association with the attribute of the inspection target. The analysis processing unit 107 extracts a test result stored in association with the attribute indicated by the designated data, and generates and outputs, for example, evaluation information similar to the example in FIG.

  FIG. 21 (FIGS. 21A, 21B, 21C, and 21D) shows an example of the output evaluation information. For example, FIG. 21A shows a statistic table in a case where areas such as “A city”, “C city”, and “D city” are designated as attributes. FIG. 21B illustrates a statistic table in a case where an industry such as “restaurant”, “café”, and “food factory” is designated as an attribute. FIG. 21C illustrates a statistic table in a case where groups such as “B”, “E”, and “F” are designated as attributes.

  FIG. 21D shows a statistics table in a case where a set of a region and a type of business such as “A city restaurant”, “A city cafe” and “C city restaurant” is specified as an attribute. In this way, a plurality of attributes may be specified as the analysis target. As described above, when any one of the plurality of attributes is specified, the analysis processing unit 107 evaluates the evaluation based on the total value of the test results stored in the test history storage unit 105 in association with the attribute. Output information. The analysis processing unit 107 is an example of the “evaluation information output unit” of the present invention.

  By outputting the evaluation information for each attribute specified as described above, it is possible to specify and refer to, for example, areas and groups where food hygiene initiatives are progressing compared to the case where evaluation information for each attribute is not output. In this way, it is possible to easily examine various measures for improving food hygiene, such as identifying an industry that has a problem in food hygiene and analyzing the cause.

  In the example of FIG. 21, the analysis processing unit 107 outputs only the statistic table as the evaluation information. However, similarly to the example of FIG. 20, a graph indicating the time series change of the evaluation rate may be output as the evaluation information. . The facility ID specified in the example of FIG. 20 is one of the plurality of attributes to be inspected. That is, the analysis processing unit 107 may output, as evaluation information, information indicating a time-series change of a value (for example, an evaluation rate) calculated based on the total value. Thereby, the tendency of the improvement and deterioration of the food hygiene management situation can be grasped.

  In this embodiment, the analysis processing unit 107 outputs an evaluation rate as evaluation information. The evaluation rate is calculated based on the total value of the test results. As described above, the evaluation rate is calculated by assigning different weights to each test result that is the basis of the total value. The evaluation rate is an example of the “predetermined value” of the present invention. Also in this case, the evaluation rate taking into account the importance of the inspection item can be calculated, and as described above, the reliability of the evaluation rate itself can be increased as compared with the case where the importance is not taken into account.

The server device 10 and the inspection terminal 20 perform an inspection process of displaying an inspection list and accumulating inspection results based on the above configuration.
FIG. 22 shows an example of an operation procedure of each device in the inspection processing. The operation procedure in FIG. 22 is started, for example, when the inspector operates the inspection terminal 20 to display the operation image illustrated in FIG. 7.

  First, the inspection terminal 20 (the designation operation accepting unit 202) accepts a designation operation for designating an attribute to be examined (step S11). Next, the inspection terminal 20 (the designated operation receiving unit 202) transmits the attribute data indicating the designated attribute to the server device 10 (Step S12). The server device 10 (item extraction unit 102) extracts the inspection item stored in the item storage unit 101 in association with the attribute indicated by the transmitted attribute data (step S13).

  Subsequently, the server device 10 (the inspection image generation unit 103) generates the list data including the inspection list and the inspection result table representing the extracted inspection items as a list (Step S14). Then, the server device 10 (the inspection image output unit 104) outputs the generated list data to the inspection terminal 20 (Step S15). The inspection terminal 20 (the list management unit 203) stores the output list data (Step S16).

  Next, the inspection terminal 20 (the inspection image display unit 201) displays the inspection list indicated by the stored list data (Step S17). Subsequently, the inspection terminal 20 (input operation receiving unit 204) receives an input operation of an inspection result (Step S21). Next, the inspection terminal 20 (list management unit 203) reflects the result of the input operation as an inspection result in the inspection result table (Step S22).

  Subsequently, the inspection terminal 20 (the aggregation processing unit 205) performs an inspection result aggregation process with reference to the inspection result stored in the inspection result table (Step S23). Next, the inspection terminal 20 (the inspection image display unit 201) displays the result of the tallying process (Step S24). Subsequently, the inspection terminal 20 (input operation receiving unit 204) receives a finalizing operation for finalizing the input of the inspection result (step S31).

  Next, the inspection terminal 20 (list management unit 203) transmits result data indicating the inspection result table to the server device 10 (Step S32). The server device 10 (inspection history accumulation unit 105) accumulates the inspection results stored in the inspection result table indicated by the transmitted result data in association with the attributes of the inspection target (step S33). After step S33, a presentation process of presenting the accumulated inspection results to the business is performed.

  FIG. 23 illustrates an example of an operation procedure of each device in the presentation process. The operation procedure in FIG. 23 is started, for example, when an employee of the business operator performs an authentication operation on the business operator terminal 30. First, upon receiving the authentication operation (step S31), the business terminal 30 (the designated operation receiving unit 202) transmits the authentication data to the server device 10 (step S32). The server device 10 (authentication unit 106) authenticates the business operator based on the transmitted authentication data (step S33).

  Subsequently, the server device 10 (the test image generation unit 103) generates list data including a test list and a test result table, which show a list of the test results of the authenticated business operators (step S34). Next, the server device 10 (the inspection image output unit 104) outputs the generated list data to the inspection terminal 20 (Step S35). The business terminal 30 (the list management unit 302) stores the output list data (step S36).

  Next, the business operator terminal 30 (the inspection image display unit 301) displays the inspection list indicated by the stored list data (step S37). Subsequently, the business operator terminal 30 (input operation receiving unit 303) receives input information after the improvement, that is, an input operation of an improvement result (step S41). Next, the business operator terminal 30 (the list management unit 302) reflects the input improvement result in the inspection result table (step S42).

  Subsequently, the business operator terminal 30 (input operation receiving unit 303) receives a finalizing operation for finalizing the input of the improvement result (step S43). Next, the business operator terminal 30 (the list management unit 302) transmits the result data indicating the inspection result table reflecting the improvement result to the server device 10 (Step S44). The server device 10 (inspection history accumulation unit 105) accumulates the improvement results stored in the inspection result table indicated by the transmitted result data in association with the original inspection results (step S45).

After step S33, in addition to the presentation process, an analysis process for analyzing the accumulated test results is performed.
FIG. 24 illustrates an example of an operation procedure of each device in the analysis processing. The operation procedure in FIG. 24 is started, for example, when the person in charge of analysis causes the analyzer terminal 40 to display an analysis screen.

  First, the analyst terminal 40 (analysis operation reception unit 402) receives a specification operation for specifying an attribute to be analyzed (step S51), and transmits specification data indicating the specified attribute to the server device 10 (step S52). . The server device 10 (analysis processing unit 107) extracts the test result of the analysis target indicated by the transmitted designated data (step S53). Next, the server device 10 (analysis processing unit 107) totals the extracted test results and calculates an evaluation rate (step S54).

  Subsequently, the server device 10 (the analysis processing unit 107) generates a statistic table indicating a statistic calculated based on the calculated evaluation rate (Step S55). Next, the server device 10 (the analysis processing unit 107) generates a graph indicating a time-series change of the calculated evaluation rate (Step S56). Then, the server device 10 (analysis processing unit 107) outputs the generated statistics table and the evaluation data indicating the time-series graph as the evaluation information to the analyzer terminal 40 (step S57). The analyzer terminal 40 (analysis image display unit 401) displays the evaluation information indicated by the output evaluation data (Step S58).

[2] Modifications The embodiment described above is merely an example of the embodiment of the present invention, and may be modified as follows. Further, the embodiment and each modification may be implemented in combination as needed.

[2-1] Attributes The attributes to be inspected are not limited to those described above. For example, the facility ID and the number of inspections shown in FIG. 11 and FIG. 13 are also attributes of the inspection target. By specifying the facility ID and the number of inspections, it is possible to output and analyze the evaluation information of the inspection result of the specific facility at the specific time. In addition, by specifying a plurality of facility IDs, it is possible to compare and analyze evaluation information of a plurality of facilities.

  In addition, for example, a person who has a specific role in a facility to be inspected (such as a store manager and a chef) or an audit company that supervises the food hygiene of the facility may be used as the attribute of the inspection object. These are attributes that affect the implementation status of food hygiene management in the same manner as the regions described in the examples, and by specifying these attributes, the effects of each attribute on the evaluation rate (for example, the improvement of the evaluation rate) Or the cause of the decrease in the evaluation rate).

[2-2] Analysis Processing The analysis processing unit 107 may perform analysis processing different from that of the embodiment. For example, when a change having a predetermined characteristic appears in a graph indicating a time-series change in the evaluation rate, the analysis processing unit 107 performs, as an analysis process, a process of identifying an attribute that has similarly changed at a time when the change appears. You may.

  In this modification, the inspection history accumulation unit 105 accumulates the attributes “manager”, “chef” and “audit company” in association with the inspection result, separately from the above-described attributes. These attributes are accumulated in association with each inspection result, for example, when the inspector confirms with the business operator at the time of inspection and inputs the attribute together with the inspection result. For example, attributes stored in association with a facility ID of a certain store S will be described with reference to FIG.

  FIG. 25 shows an example of the stored attributes. In the example of FIG. 25, attributes in five tests from the test four times before to the latest test are accumulated. "Manager" was "Mr. G" in all five times, but "Cookman" was "Mr. I" up to four times before, but changed from "Mr. I" three times before, and "Auditor" until two times before It was "Company J", but has been replaced with "Company K" one time ago. FIG. 26 is a graph showing a time-series change in the evaluation rate of the store S.

  FIG. 26 shows an example of a graph showing a time-series change of the evaluation rate. In the example of FIG. 26, the evaluation rate changed from 95% or more four times before to two times before, but decreased sharply to nearly 85% one time before, and the latest evaluation rate also became less than 90%. Has become. The analysis processing unit 107 determines such a sharp decrease as a predetermined feature. Specifically, for example, the analysis processing unit 107 determines that a characteristic of a sharp decrease has appeared when the evaluation rate has decreased by 10% or more from the average value of the past three times.

  In the example of FIG. 25, the analysis processing unit 107 determines that the attribute changed from the second time to the last time is “J company” to “K” The attribute "Audit Company" that has changed to "Company" is specified. The analysis processing unit 107 outputs analysis result data indicating the specified attribute as an analysis result to the analyzer terminal 40. In the example of FIG. 26, the analysis result data indicating the graph of the evaluation rate is output together with the attribute specified by the analysis processing unit 107.

  The specified attribute is represented by a character string “The audit company has changed from J company to K company two times before and one time ago”. As described above, when a change having a predetermined characteristic appears in information (for example, a graph) indicating a change in the evaluation rate in a time series, the analysis processing unit 107 outputs an attribute changed at a time when the change appears. . The analysis processing unit 107 of this modification is an example of the “attribute output unit” of the present invention.

  By outputting the analysis result data as described above, it is possible to grasp an element (change of the auditing company in the example of FIG. 26) that may have strongly affected the change in the implementation status of the food hygiene management. In addition, the predetermined feature that appears in the graph showing the time-series change of the evaluation rate is not limited to the above-described rapid decrease. For example, it may be a sudden increase. In such a case, it is possible to grasp and refer to factors that may have improved the implementation status of food hygiene management rapidly.

  Further, for example, the predetermined characteristic may be a case where three consecutive decreases continue even if the decrease width is small, or a case where three consecutive increases continue. In this case, the analysis processing unit 107 specifies the attribute that has changed at the time when three consecutive changes have started. In addition, the analysis processing unit 107 may specify any attribute that may change as long as it is 90% or more, but if it is less than 90%, the attribute that has changed as a predetermined feature appears if it continuously decreases twice. Good.

  In this case as well, the analysis processing unit 107 specifies an attribute that has changed at the time when two consecutive changes have started. In any case, it is possible that the implementation status of food hygiene management has been changed by outputting attributes that changed at the time of unfavorable change or at the time of preferable change in the evaluation rate. Factors can be grasped to help improve the implementation status or to refer to improvement activities in other inspection targets.

[2-3] Method of Specifying Attributes In the embodiment, “region”, “industry type”, and “group” are specified as attributes on the inspection screen shown in FIG. 6, but at this time, “large item” and “medium item” May be specified. In this case, the inspection image output unit 104 outputs an inspection list narrowed down to the specified large items and medium items. For example, if a store employee takes several days to perform an inspection without inspecting all the inspection items at once, it is possible to customize the inspection list narrowed down to the inspection items to be performed on the day for each inspection. it can.

  In the embodiment, the inspector operates the inspection terminal 20 to specify the attribute, but the attribute specifying method is not limited to this. For example, an inspection company may lend the inspection terminal 20 to an employee because an employee of a facility to be inspected performs the inspection. In this case, the operator of the inspection company may operate the inspection terminal 20 in advance to specify the attribute and display the inspection list.

  When the terminal owned by the employee is used as the inspection terminal 20, the attribute may be specified by operating another terminal owned by the inspection company, and the inspection list may be displayed. In this case, access information (URL (Uniform Resource Locator), user ID, password, and the like) for displaying the inspection list of the corresponding inspection target is transmitted to the employee, and the employee uses the transmitted access information to notify the employee. The inspection terminal 20 displays the inspection list.

  Alternatively, the name of the facility to be inspected (name or ID) may be associated with the attribute in advance, and the attribute of the inspection object may be indirectly designated by inputting the name of the facility. For example, the server device 10 stores the names of facilities of all stores belonging to the group B shown in FIG. 6 in association with the group B. Then, when the name of the corresponding facility or the like is input, the item extracting unit 102 determines that the B group to which the facility with the input name or the like belongs is specified as an attribute, and extracts an inspection item.

[2-4] Machine Inspection The inspection of each inspection item may be performed by a machine (computer) instead of a person. In this case, the server device has, for example, an inspection function of analyzing a photograph and performing an inspection of food hygiene. In the inspection function, for example, photographs of various states of the inspection target (place, facility, food, etc.) are stored in advance in association with “OK” or “NG”.

  Then, the inspection function refers to the inspection target photograph included in the inspection result stored in the inspection history storage unit 105, for example, and the calculated feature amount of the stored photographs is similar to the inspection target photograph. Identify things. The inspection function determines “OK” if the specified photo is associated with “OK”, and determines “NG” if the specified photo is associated with “NG”. Further, the inspection function may further learn a method of determining the inspection result (so-called machine learning) with reference to an inspection result performed by a person.

  The inspection function uses a machine learning method such as a neural network (Neural Network), a deep learning (Deep Learning) with a deeper hierarchy, an SVM (Support Vector Machine), a cluster analysis, or a Bayesian network. In addition, when the technology of artificial intelligence (AI) develops, the test function may determine the test result using the artificial intelligence technology that has learned the test determination method.

  Note that not all the inspection items are subjected to the mechanical inspection, but the inspection items may be shared by the human and the mechanical inspection. In addition, a person may check the inspection item subjected to the mechanical inspection and scrutinize the inspection item, and thereby, the inspection function of the inspector may be learned by the inspection function. In each case, the inspector must take the necessary images at the site of the inspection and interview the employee, so the inspector must perform the inspection in order to secure time for other work. Just use the function.

[2-5] Apparatus for Realizing Each Function The apparatus for realizing each function shown in FIG. 5 is not limited to the above-described apparatus. For example, the function realized by the server device 10 may be realized by the test terminal 20 or the analyst terminal 40. In that case, the inspection terminal 20 is an example of the “information processing device” of the present invention. Further, a part of the function realized by the inspection terminal 20 (for example, the aggregation processing unit 205) may be realized by the server device 10.

  Conversely, a part of the functions realized by the server device 10 (for example, the analysis processing unit 107) may be realized by the test terminal 20 or the analyzer terminal 40. In this case, the test terminal 20 or the analyst terminal 40 acquires the test results and the attributes stored in the server device 10 and temporarily stores them in the memory of the device itself, and generates and outputs evaluation information. The test terminal 20 or the analyzer terminal 40 in this case is also an example of the “information processing device” of the present invention.

  Further, the function realized by the server device 10 may be realized by being shared by two or more devices, or the function realized by the inspection terminal 20, the business operator terminal 30, and the analyst terminal 40 by one terminal each may be realized by two terminals. It may be realized by sharing the above devices. Further, the operation performed by each function may be shared and executed by two or more functions. For example, separate functions may perform operations such as extraction, aggregation, and calculation of test results performed by the analysis processing unit 107. In any case, the functions shown in FIG. 5 may be realized by the entire inspection support system 1.

[2-6] Aggregation Processing and Analysis Processing The aggregation processing (processing for calculating the evaluation rate) performed by the aggregation processing unit 205 overlaps with the analysis processing performed by the analysis processing unit 107. Therefore, the analysis processing unit 107 may perform the tallying processing except for the tallying processing unit 205 from the inspection terminal 20. In this case, when the “determination” tab T6 is selected, the list management unit 203 transmits the result data indicating the inspection result table stored at that time to the server device 10.

  The analysis processing unit 107 performs an aggregation process based on the inspection result indicated by the received result data, and supplies the calculated evaluation value to the inspection image generation unit 103. The inspection image generation unit 103 generates an image indicating the aggregation result shown in FIG. 12, and the inspection image output unit 104 outputs the generated image. The inspection image display unit 201 displays an image indicating the output totaling result. In the present modification, the inspection image output unit 104 outputs an evaluation rate, which is evaluation information, to display means for displaying inspection items used for inspection of an inspection target, that is, the inspection terminal 20.

  The inspection terminal 20 is brought to the inspection site to support the inspection while displaying the inspection items. By outputting the evaluation information to the inspection terminal 20, it is possible to show the evaluation information of the inspection result to an on-site employee or the like on the spot where the inspection is performed. During the inspection work, awareness of food hygiene is increasing, and in that state, the evaluation information allows them to know the level of their own food hygiene efforts, so that evaluation information can be collected later. It is possible to increase the motivation for subsequent improvement activities as compared to watching.

  As shown in FIG. 11, the list management unit 203 of the inspection terminal 20 also stores the inspection results in association with the facility ID and the number of inspections, which are the attributes of the inspection target. When the tab T6 for the determination is selected, the tabulation processing unit 205 determines that the facility ID of the facility under inspection is specified, and uses the evaluation information calculated based on the tabulated value of the test results as shown in FIG. A certain evaluation rate is output via the inspection image display unit 201 to a display serving as a display unit provided in the terminal itself.

  In the embodiment, the aggregation processing unit 205 sets the evaluation rate on the display unit that displays the inspection items used for the inspection of the inspection target, that is, the display of the inspection terminal 20 in the same manner as the inspection image output unit 104 described above. Output. That is, the list management unit 203 is an example of the “storage unit” of the present invention, and the aggregation processing unit 205 is an example of the “evaluation information output unit” of the present invention. Also in the embodiment, the evaluation information of the inspection result can be shown to the employees at the site on the spot where the inspection is performed, and the motivation for the improvement activity can be increased.

[2-7] Inspection Result In the embodiment, the inspection history accumulation unit 105 accumulates information input by the inspector as an inspection result, but is not limited thereto. For example, the inspection history accumulation unit 105 may accumulate measurement values obtained from a system that records measurement values (temperature, humidity, and the like) of sensors provided in equipment such as a refrigerator as inspection results. Note that the measurement value of the sensor may be directly transmitted from the sensor to the server device 10.

  In addition, the inspection history accumulation unit 105 may accumulate, as an inspection result, information of a food inspection acquired from a system that records a result of a microbial inspection or a physicochemical inspection of a food handled at a facility to be inspected. When an inspection result is obtained from an external system, the timing is likely to be different from the accumulation of the inspection result (uploading of the inspection result) by the inspector. Therefore, it is desirable to define conditions for associating with the inspection result by the inspector.

  For example, the inspection history accumulation unit 105 may always associate the inspection result obtained from the external system with the latest inspection result by the inspector, or when a certain period of time has passed after storing the inspection result by the inspector, You may make it correspond to the next test result which has not been acquired yet (for example, the test result of the latter half of the test by a tester is matched with the test result by a tester). In any case, information such as temperature acquired by an external system can be recorded to reinforce the inspection result.

[2-8] Category of Invention The present invention provides an information processing system (inspection) including each information processing apparatus in addition to the above-described server apparatus 10, inspection terminal 20, provider terminal 30, and analyst terminal 40. The support system 1 is also considered as an example). Further, the present invention can be considered as an information processing method for realizing the processing performed by each information processing device, and also as a program for causing a computer that controls each information processing device to function. The program considered as the present invention may be provided in the form of a recording medium such as an optical disk storing the program, or may be downloaded to a computer via a network such as the Internet, and the downloaded program may be installed and used. It may be provided in such a form.

Claims (8)

An attribute storage unit that stores an attribute that is classified into two or more of a region, an industry, or a group, and an inspection item that satisfies a food hygiene standard defined for the attribute, and a plurality of the inspection items.
When the attribute is specified, a list output unit that outputs an inspection list representing the inspection item corresponding to the specified attribute,
A result storage unit for storing a result of an inspection of each inspection item performed using the output inspection list,
If two or more attributes are specified, the evaluation information for outputting evaluation information indicating redundantly in the two or more attributes are represented on the basis of the aggregate value of the test result of the corresponding test item, the evaluation of the food hygiene An information processing device comprising: an output unit. The information processing device according to claim 1, wherein the evaluation information output unit outputs, as the evaluation information, information indicating a change in a time series of a value calculated based on the total value. The information processing apparatus according to claim 2, further comprising: an attribute output unit configured to output an attribute changed at a time when the change has appeared in the information indicating the change in the time series. When outputting a predetermined value calculated based on the aggregated value as the evaluation information, the evaluation information output unit may calculate a value calculated by assigning a different weight to each test result based on the aggregated value. The information processing apparatus according to claim 1, wherein the information processing apparatus outputs the evaluation information. A result output unit that outputs the test result to the first user device permitted to display the test result,
The information processing device according to any one of claims 1 to 4, wherein the result storage unit stores the first input information transmitted from the first user device in association with the output inspection result. . An information output unit that outputs the first input information to a second user device permitted to display the first input information,
The information processing device according to claim 5, wherein the result storage unit stores the second input information transmitted from the second user device in association with the output first input information. The information processing apparatus according to claim 5, wherein the result storage unit stores the first input information in association with the inspection result only when a photograph is included in the first input information. The evaluation information output unit, before the information processing apparatus according to any one of 7 claim 1 for outputting the evaluation information to the display means for displaying a dangerous査項eyes.

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