JP6629006B2 - Game information analysis system, analysis server, and game information analysis method - Google Patents

Description

  The present invention relates to a game information analysis system that analyzes game information obtained from a gaming machine.

  In a hall store or the like where a gaming machine such as a slot machine is arranged to allow a player to play a game, a gaming machine with customer attraction that is popular and that can obtain an advantageous gaming result for the player is introduced. By doing so, it is important to increase the player visit rate and increase the investment amount.

  However, in order to maintain sound management in a hall store, it is necessary to secure not only customer satisfaction but also profit as a hall store and increase the satisfaction of the hall store. That is, it is more important to maintain such customer satisfaction and hall store satisfaction in an appropriate balance.

  Further, the degree of customer satisfaction is not determined solely by the amount of money, but is affected by various factors such as the balance of each game and the transition of the game. Therefore, it is desirable to evaluate such customer satisfaction in consideration of the customer's mental state.

  However, the customer's mental state is an internal problem of the customer, and it is difficult for the computer system to effectively evaluate the data based on manageable data.

  On the other hand, a game information system that manages operation data of a gaming machine in a hall store has been proposed. For example, Patent Literature 1 discloses a game information integration system that aggregates and analyzes consumption number data, payout number data, winning number data, and the like transmitted from a gaming machine.

  Further, Patent Document 2 discloses a management apparatus for a game arcade that collectively manages operation data of pachinko gaming machines.

JP 2012-080936 A JP-A-11-207001

  As described above, it is desirable to evaluate the customer's satisfaction in consideration of the customer's psychological state. However, the gaming information integration system disclosed in Patent Document 1 is based on the operating data of the gaming machine and the like. Thus, it is to analyze the degree of satisfaction of the store, and there is no idea to analyze the degree of customer satisfaction from the psychological state of the player.

  Therefore, the game information integration system as disclosed in Patent Document 1 does not disclose any technology for effectively expressing the player's mental state by data that can be managed by the computer system.

  In addition, a game arcade management device as disclosed in Patent Literature 2 aggregates operation data of pachinko gaming devices, and determines whether a set value or the like in a service time is appropriate by such aggregation processing. However, this device has no idea to analyze the customer's satisfaction from the player's mental state. Therefore, what is the technology for effectively expressing the player's mental state by data that can be managed by a computer system? Is also not disclosed.

  Further, in a computer system for managing a hall store, there may be a case where only limited operation data (game information) such as a player's investment amount and a gaming machine's payout amount can be obtained. There is a need for a game information analysis system that can analyze satisfaction and the like. However, such a system has not been proposed before.

  Further, there is a need for a tool that can display the characteristics of a player and the characteristics of a gaming machine in a graph in association with each other. With such a tool, the user can specify output items and display modes. For example, a report indicating the count (frequency) for each game, a report indicating the degree of popularity (Bet amount) for each theme and each age, and a member type A report indicating another working day (important, new, etc.) can be displayed on the display of the client terminal 2011. However, such tools have not been realized in conventional systems.

  Therefore, an object of the present invention is to provide a game information analysis system capable of evaluating a player's mental state by using a simple and effective expression based on operation data of a gaming machine.

  Still another object of the present invention is to provide a game information analysis system capable of displaying the characteristics of a player and the characteristics of a gaming machine in a graph in association with each other in accordance with a user's specification.

  The present invention provides the following game information analysis system, analysis server, and game information analysis method.

The game information analysis system according to the first embodiment of the present invention has the following configuration.
A game information analysis system including an analysis server,
The analysis server,
Gaming information, including information about the amount of investment and withdrawal,
A game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
The calculated customer satisfaction score is stored in association with each player (for example, the customer satisfaction score is stored in the storage device of the analysis server as one of the player characteristics in association with the member ID). ,
Game information analysis system.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The analysis server according to the second embodiment of the present invention has the following configuration.
A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
An analysis server including a game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player ;
Analysis server.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The game information analysis method according to the third embodiment of the present invention has the following configuration.
A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, game information including information on the investment amount and the payout amount, a game information receiving step of receiving from the gaming machine,
The analysis server, based on the game information, a game information analysis step of performing an analysis process,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player ;
Game information analysis method.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The game information analysis method according to the fourth embodiment of the present invention has the following configuration.
A game information analysis method executed in an analysis server,
A game information receiving step of receiving game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis step of performing an analysis process based on the game information,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player ;
Game information analysis method.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.

The game information analysis system according to the fifth embodiment of the present invention has the following configuration.
A game information analysis system including an analysis server,
The analysis server,
Gaming information, including information about the amount of investment and withdrawal,
A game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
The accumulated customer satisfaction score is stored in association with each player (for example, the customer satisfaction score is stored in the storage device of the analysis server as one of the player characteristics in association with the member ID). ,
Game information analysis system.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The analysis server according to the sixth embodiment of the present invention has the following configuration.
A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
An analysis server including a game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player ;
Analysis server.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The game information analysis method according to the seventh embodiment of the present invention has the following configuration.
A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, game information including information on the investment amount and the payout amount, a game information receiving step of receiving from the gaming machine,
The analysis server, based on the game information, a game information analysis step of performing an analysis process,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player ;
Game information analysis method.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.
The game information analysis method according to the eighth embodiment of the present invention has the following configuration.
A game information analysis method executed in an analysis server,
A game information receiving step of receiving game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis step of performing an analysis process based on the game information,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph ;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player ;
Game information analysis method.
With such a configuration of the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other in accordance with the specification of the user, so that the game information can be analyzed from a viewpoint desired by the user. Can be. In addition, with such a configuration of the present invention, the distribution of the characteristics and the like can be displayed according to the user's specification with respect to the characteristics representing the player's mental state, so that the customer satisfaction of the player is associated with other characteristics. Can be analyzed.

  The gaming information analysis system according to the present invention can obtain customer satisfaction based on the player's mental state.

  By the gaming information analysis system according to the present invention, the characteristics of the player and the characteristics of the gaming machine can be displayed in a graph in association with each other according to the specification of the user, and the gaming information can be analyzed from a viewpoint desired by the user. Can be.

It is a figure showing roughly the game system concerning one embodiment of the present invention. FIG. 4 is a view schematically showing a slot machine according to one embodiment of the present invention. FIG. 3 is a view illustrating basic functions of the gaming machine according to the embodiment of the present invention. It is a perspective view showing the whole structure of the slot machine concerning one embodiment of the present invention. FIG. 7 is a perspective view showing a state in which an upper door and a lower door are opened in the slot machine according to one embodiment of the present invention. It is a perspective view showing a PTS front unit of a PTS terminal built into a slot machine concerning one embodiment of the present invention. FIG. 3 is a view illustrating a circuit configuration of the slot machine according to the embodiment of the present invention. It is a figure showing the circuit composition of the PTS terminal concerning one embodiment of the present invention. FIG. 9 shows an example of a symbol combination table provided in the slot machine according to one embodiment of the present invention. It is a flowchart showing the procedure of the main control processing of the slot machine according to one embodiment of the present invention. It is a flowchart showing a procedure of a start check process of the slot machine according to one embodiment of the present invention. It is a flow chart which shows the procedure of the symbol lottery processing of the slot machine concerning one embodiment of the present invention. It is a flowchart showing the procedure of the reel control processing of the slot machine according to one embodiment of the present invention. It is a flow chart which shows the procedure of the number-of-payout determination processing of the slot machine concerning one embodiment of the present invention. It is a flowchart showing the procedure of the jackpot-related processing of the slot machine according to one embodiment of the present invention. It is a flow chart which shows the procedure of bonus game processing concerning one embodiment of the present invention. It is a figure for explaining the background where the game information analysis system of the present invention is needed. It is a figure for explaining the feature of the game information analysis system of the present invention. It is a figure for explaining an outline of analysis processing in a game information analysis system of the present invention. It is a figure showing the variation of the operation form of the game information analysis system which concerns on one Embodiment of this invention. It is a figure showing the game information analysis system realized by the online operation form for small hall stores concerning one embodiment of the present invention. It is a figure showing the game information analysis system realized in the online operation form for large-scale hall stores concerning one embodiment of the present invention. It is a figure showing the game information analysis system realized by offline operation form concerning one embodiment of the present invention. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system in which analysis processing is performed about a plurality of hall stores. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system in which a client terminal is connected to an analysis server by a plurality of connection methods. It is a game information analysis system concerning one embodiment of the present invention, and is a figure showing a game information analysis system which can use a plurality of kinds of client terminals. It is a figure showing the example of software composition of the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline about main function and characteristics of a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline about balance diagnosis of sales and customer sentiment about a game information analysis system concerning one embodiment of the present invention. It is a figure showing a simple example of classification of a machine characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure showing a simple example of classification of a player characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure showing an example of matching diagnosis based on a machine characteristic and a customer characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure showing the outline about analysis of the operating rate and profitability of a machine about the game information analysis system concerning one embodiment of the present invention. It is a figure showing an example which analyzed a suspicious machine, a player, and a session in connection with goto analysis in the game information analysis system concerning one embodiment of the present invention. It is a figure showing the example which analyzed the failure frequency of the machine in the game information analysis system concerning one embodiment of the present invention. It is a figure showing an example of popularity analysis by a machine classification and a customer classification in a game information analysis system concerning one embodiment of the present invention. It is a figure in the game information analysis system concerning one embodiment of the present invention which shows an example of risk management by a sales target and prediction. It is a figure showing an example of a simulation result of a promotion effect in a game information analysis system concerning one embodiment of the present invention. It is a figure showing an example of a simulation result of a promotion effect in a game information analysis system concerning one embodiment of the present invention. It is a block diagram showing an example of hardware constitutions of a client terminal of a game information analysis system concerning one embodiment of the present invention. It is a block diagram showing an example of hardware constitutions of an analysis server of a game information analysis system concerning one embodiment of the present invention. It is a block diagram showing an example of hardware constitutions of a hall management server related to a game information analysis system concerning one embodiment of the present invention. It is a functional block diagram of a client terminal of a game information analysis system concerning one embodiment of the present invention. It is a functional block diagram of an analysis server of a game information analysis system concerning one embodiment of the present invention. It is a functional block diagram of a hall management server related to the game information analysis system according to one embodiment of the present invention. It is a figure showing the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure showing the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining an outline report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a machine report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a machine report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a machine report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a machine report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a machine report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a player report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a player report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a player report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a player report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a player report of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining the member report of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining the member report of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining the member report of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining the member report of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining the member report of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining real time of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining real time of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining real time of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining professional analysis of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining professional analysis of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining professional analysis of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining professional analysis of the menu screen displayed by the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a tool of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a tool of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a tool of a menu screen displayed by a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining a typical use case of a user assumed in a game information analysis system concerning one embodiment of the present invention. It is a figure which illustrated the relevance of the use case regarding an owner in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which illustrated the relevance of the use case regarding a menu screen and an owner in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed the report displayed by the summary report in detail in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed the report displayed by the summary report in detail in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed the report displayed by the summary report in detail in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which illustrated the relevance of the use case regarding the machine keeper in the game information analysis system which relates to one execution form of this invention. It is a figure which illustrated the relevance of the use case regarding a menu screen and a machine keeper in the game information analysis system which concerns on one Embodiment of this invention. It is a figure showing in detail a report displayed by a machine report in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed by a machine report in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail the report displayed by specialty analysis in the game information analysis system according to one embodiment of the present invention. It is a figure which illustrated the relevance of the use case regarding a marketer in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which illustrated the relevance of the use case regarding a menu screen and a marketer in the game information analysis system which concerns on one Embodiment of this invention. It is a figure showing in detail the report displayed by the member report in the game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed with a tool in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed with a tool in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed with a tool in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed with a tool in a game information analysis system concerning one embodiment of the present invention. It is a figure showing in detail a report displayed with a tool in a game information analysis system concerning one embodiment of the present invention. It is a figure which illustrated the relevance of the use case regarding an operator in the game information analysis system which concerns on one Embodiment of this invention. It is a figure which illustrated the relevance of the use case regarding a menu screen and an operator in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which showed the report displayed in real time in detail in the game information analysis system which concerns on one Embodiment of this invention. It is the figure which gathered up the report related to the basic function as a list in the game information analysis system concerning one embodiment of the present invention. In the game information analysis system according to one embodiment of the present invention, it is a diagram summarizing a report related to the auxiliary function as a list. It is a figure which put together a basic index as a list in a game information analysis system concerning one embodiment of the present invention. It is a figure which put together a machine basic index as a list in a game information analysis system concerning one embodiment of the present invention. It is a figure which put together a player basic index as a list in a game information analysis system concerning one embodiment of the present invention. It is the figure which put together the balance judgment index (1) as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a balance judgment index (2) as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a balance judgment index (2) as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the psychological index as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the psychological index as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the wave characteristic index (1) as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which put together the wave characteristic index (1) as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a wave characteristic index (2) as a list in a game information analysis system concerning one embodiment of the present invention. It is a figure which put together a wave characteristic index (2) as a list in a game information analysis system concerning one embodiment of the present invention. It is the figure which put together the session characteristic index as a list in the game information analysis system concerning one embodiment of the present invention. It is the figure which gathered up the calendar index as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a machine category as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a machine category as a list in the game information analysis system concerning one embodiment of the present invention. It is a figure which put together a player category as a list in a game information analysis system concerning one embodiment of the present invention. It is the figure which summarized the calendar category in the list in the game information analysis system which concerns on one Embodiment of this invention. It is a flow chart which shows the outline of the processing procedure of the bonus game state detection processing in the game information analysis system concerning one embodiment of the present invention. 6 is a graph illustrating a transition of a game balance of the slot machine according to the embodiment of the present invention. FIG. 17 shows data used to display a graph showing a transition of a game balance of the slot machine according to the embodiment of the present invention. It is a figure explaining in detail the processing regarding calculation of normal time PO in the game information analysis system concerning one embodiment of the present invention. 6 is a graph illustrating a transition of a game balance of the slot machine according to the embodiment of the present invention. FIG. 126 is a view illustrating data including game information corresponding to the graph in FIG. 125. It is a flow chart which shows a processing procedure about detection of a candidate of a bonus game state in a game information analysis system concerning one embodiment of the present invention. It is a flow chart which shows a processing procedure about re-evaluation of a candidate and detection of a bonus game state in a game information analysis system concerning one embodiment of the present invention. FIG. 21 shows some patterns of start and end of a game in one slot machine. FIG. 21 shows some patterns of start and end of a game in one slot machine. It is a figure showing the data which shows transition of the game balance in the game information analysis system concerning one embodiment of the present invention. FIG. 131 is a diagram illustrating a game balance of a player for a session different from that of FIG. 131. 132 is a diagram in which the balance of the player shown in FIG. 132 is further subdivided into 50 games and represented on a candle chart. It is the figure which illustrated the expression of the candle chart regarding each player in the game information analysis system concerning one embodiment of the present invention. FIG. 9 is a diagram illustrating a representative pattern of a candle chart (a hidden line) and a pattern recognition criterion for determining such a pattern in the gaming information analysis system according to the embodiment of the present invention. FIG. 9 is a diagram illustrating a representative pattern of a candle chart (positive line) and a pattern recognition criterion for determining such a pattern in the game information analysis system according to the embodiment of the present invention. It is a flowchart showing the procedure of the candlestick chart-related psychological score calculation process in which the player's mental state is scored based on the candlestick in the gaming information analysis system according to one embodiment of the present invention. It is a figure showing the outline of processing which asks for customer satisfaction score (the whole) in the game information analysis system concerning one embodiment of the present invention. It is a graph showing a customer satisfaction rank in a game information analysis system concerning one embodiment of the present invention. It is a graph showing customer satisfaction balance in the game information analysis system according to one embodiment of the present invention. It is a figure showing typical machine characteristics and player characteristics used in the game information analysis system concerning one embodiment of the present invention. It is a figure for explaining processing of matching of a machine characteristic and a player characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining processing of matching of a machine characteristic and a player characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining processing of matching of a machine characteristic and a player characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure for explaining processing of matching of a machine characteristic and a player characteristic in a game information analysis system concerning one embodiment of the present invention. It is a figure in the game information analysis system concerning one embodiment of the present invention showing an example of a monthly member characteristic report. It is a figure showing an example of a report about failure risk analysis of a machine in a game information analysis system concerning one embodiment of the present invention.

  An embodiment of the present invention will be described with reference to the drawings.

[Description of the outline of the game system]
First, an outline of the game system will be described with reference to FIG. FIG. 1 is a schematic diagram schematically showing an overall image of a game system 1 according to an embodiment of the present invention.

  The game system 1 includes a hall management server 10, a jackpot server 11, a member management server 12, and a plurality of gaming machines. The gaming machine is, for example, a slot machine.

  The hall management server 10 counts and manages the flow of money in the hall (amusement arcade), creates a rent table, and manages other servers. In addition, accounting information including the timing at which the gaming machine starts the unit game, the timing at which the unit game ends, the lottery result in the unit game, and the like are acquired from each gaming machine and accumulated.

The jackpot server 11 manages accumulation and payout of jackpot amounts in jackpots. The jackpot is to accumulate a part of coins consumed by a player in each gaming machine as a jackpot amount, and when there is a gaming machine for which a jackpot trigger has been established, the accumulated jackpot for the gaming machine. This is to pay out the pot amount of coins. In this case, the gaming machine calculates the amount to be accumulated in the jackpot amount (accumulated amount) for each game, and transmits the calculated amount to the jackpot server 11 which is an external control device. The jackpot server 11 accumulates the accumulated amount transmitted from each slot machine into the jackpot amount.

  The member management server 12 is a server for storing and managing personal information of members, information of member cards (IC cards), past game results of members, and the like. Issuance of a membership card (IC card) is performed by, for example, a membership card issuing terminal. At the time of member registration, the inputted personal information of the member is stored in the member management server 12 together with the identification code of the member card. Further, the membership card issuing terminal is provided with a camera, and when the membership card is issued, the face of the player who receives the IC card can be photographed. The captured image is stored in the member management server 12 in association with the identification code.

  As shown in FIG. 1, the gaming machine is installed over a plurality of areas (for example, A-1 to A-3 as shown in FIG. 1). Here, the area corresponds to, for example, one floor of a hall or an area within the floor. In this example, the areas are shown from A-1 to A-3, but this is only an example.

  The gaming machine is further installed for each zone in the area (for example, as shown in FIG. 1, Z-1 to Z-4). Here, the zone corresponds to a specific space in the area. In this example, four zones (Z-1 to Z-4) are provided in the area, but this is also merely an example. In this example, eight gaming machines are arranged in one zone. However, this is merely an example, and various numbers of gaming machines can be arranged.

  As shown in FIG. 1, eight gaming machines T-11a to T-11h are arranged in zone Z-1 of area A-1, and similarly, in zone Z-2 of area A-1. In the zone A, eight units T-12a to T-12h are arranged (hereinafter, not shown), and eight units T-13a to T-13h are arranged in the zone Z-3 of the area A-1. Eight units T-14a to T-14h are arranged in the zone Z-4 of -1.

  Further, as shown in FIG. 1, eight units T-21a to T-21h are arranged in the zone Z-1 of the area A-2, and similarly, in the zone Z-2 of the area A-2, Eight units T-22a to T-22h are arranged (hereinafter, not shown), and eight units T-23a to T-23h are arranged in zone Z-3 of area A-2, and area A-2 is arranged. In zone Z-4, eight units T-24a to T-24h are arranged. Eight units T-31a to T-31h are arranged in zone Z-1 of area A-3, and similarly, T-32a to T-32h are arranged in zone Z-2 of area A-3. (Hereinafter, not shown), eight units T-33a to T-33h are arranged in the zone Z-3 of the area A-3, and eight units T-33h are arranged in the zone Z-4 of the area A-3. , T-34a to T-34h.

  As shown in FIG. 1, each of the gaming machines is connected to the hole management server 10, the jackpot server 11, and the member management server 12, for example, via a LAN connection using Ethernet (registered trademark).

  Further, each gaming machine is assigned a unique identifier, and the hall management server 10 and the like determine the source of the data transmitted from each gaming machine based on the identifier. Also, when transmitting data from the hall management server 10 or the like to the gaming machine, the transmission destination is specified based on the identifier. As such an identifier, for example, a network address such as an IP address may be used, but an identifier other than the network address may be provided to manage each gaming machine.

  In addition, the game system 1 may be constructed in one hall (game room) in which various games can be performed, or may be constructed in a plurality of halls. When the game system 1 is constructed in one hall, the game system 1 may be constructed for each floor or section of the hall. The communication line connecting the server and the gaming machine may be wired or wireless, and employs the Internet (for example, used as a secret line using VPN), a dedicated line, a switched line, or the like. It is also possible.

[Outline of the gaming machine]
Next, an outline of the gaming machine according to the embodiment of the present invention will be described with reference to FIG. FIG. 2 conceptually shows a configuration of a slot machine 1010 which is a gaming machine including a player tracking device (Player Tracking Device). Note that the player tracking device is a terminal for realizing a player tracking system (Player Tracking System), and in this specification, this device is hereinafter referred to as a PTS terminal. Further, the PTS terminal in the present embodiment is configured to include a PTS front unit and a PTS main body. The PTS front unit is integrally disposed on the front of the gaming machine, and includes an operation unit operated by a player. Further, the PTS main body includes a control unit connected to the PTS front unit by a cable or the like, and is separated from the PTS front unit. In the following description, a case will be described in which a slot machine is used as a gaming machine. However, the present invention is not limited to the slot machine, and can be applied to a gaming machine that performs various games.

  As shown in FIG. 2, the slot machine 1010 includes a PTS terminal 1700, and further includes an upper image display panel 1131, a lower image display panel 1141, and a checkout machine 1868. The slot machine 1010 is connected to the hall management server 10, the jackpot server 11, and the like via a PTS terminal 1700 via a network. In the present embodiment, one PTS terminal 1700 is provided for one slot machine 1010.

  In the present embodiment, the PTS terminal 1700 is connected to the bill validator 1022 via a communication line (or a slot machine 1010).

  The PTS terminal 1700 transmits and receives data to and from a controller (a controller 1100 of the slot machine 1010, which will be described later) based on a predetermined protocol, and is connected to a hall management server 10 and a jackpot server via a network. 11. Perform data communication with the member management server 12 and the like. For example, the PTS terminal 1700 transmits to the controller 1100 credit information necessary for starting a game, a stop command for instructing a unit game to stop at the time of a predetermined effect, and the like. To the terminal 1700, credit information as a game result and a start notification and an end notification of the unit game are transmitted.

  Further, the PTS terminal 1700 transmits to the hole management server 10 a start notification and an end notification of the unit game, accounting information including a lottery result, and the like. In the present embodiment, the game information including the accounting information of the slot machine 1010 is transmitted to the hall management server 10 and the like via the PTS terminal 1700. However, without providing the PTS terminal 1700, the communication interface is transmitted from the controller 1100 to the communication interface. The game information can also be transmitted to the hall management server 10 or the like via a device other than the PTS terminal 1700. Further, between the PTS terminal 1700 and the member management server 12, information such as member credits is exchanged.

  Here, the game flow in the case of a member is roughly as follows. First, a membership registration is performed using a membership card issuing terminal, and at that time, a membership card (IC card) is issued. Thereafter, the player inserts the membership card into the PTS terminal 1700 of the slot machine 1010, and inserts cash there. When the bill is inserted, the bill validator 1022 identifies the denomination and the amount, and as a result of the identification, the denomination data and the amount data are transmitted to the PTS terminal 1700. The PTS terminal 1700 obtains a game credit from the denomination data and the amount data, and transmits this to the controller 1100.

  Controller 1100 executes the game based on the credit transmitted from PTS terminal 1700. The credit according to the game result is transmitted from the controller 1100 to the PTS terminal 1700, and in the PTS terminal 1700, a payout calculation based on the game result is performed, and the amount to be paid out to the player is determined. The PTS terminal 1700 writes the determined amount on the member card as it is, and discharges the member card. In addition, predetermined points are given to the member card according to the execution of the game and the like.

  Further, for each game, the payout amount (credit) as a game result (in real time or at a predetermined timing) is transmitted to the hall management server 10 via the PTS terminal 1700 together with the identification code of the member. The information transmitted in this way is grasped and accumulated in the hall management server 10 as a game result of the corresponding member.

  When the player who is a member plays the game next time, when reading the inserted membership card, the PTS terminal 1700 reads the amount stored in the membership card. The read amount is converted into a credit and transmitted to the controller 1100. The credit according to the game result is transmitted from the controller 1100 to the PTS terminal 1700 in the same manner as above, and the payout calculation based on the game result is performed in the PTS terminal 1700, and the amount (credit) to be paid out to the player is determined. You. At this time, the amount is updated by adding the amount obtained as a result of the game to the inserted amount of the member card.

  At this time, the PTS terminal 1700 further transmits the identification code (or member ID) read from the member card and the updated amount to the member management server 12, and the member management server 12 transmits the amount transmitted from the PTS terminal 1700 to the member management server 12. , Is added to the amount of the member specified by the identification code and stored. By this process, the amount held by the member is always managed.

  The player, who is a member, can then make a payment based on the amount stored in the member card using a cashier counter or the like as necessary. In the case where the payment machine 1868 is provided like the slot machine 1010 described above, the payment using the member card can be performed in the slot machine 1010.

  On the other hand, a game flow for a non-member is roughly as follows. The player puts cash into the PTS terminal 1700 of the slot machine 1010. When the bill is inserted, the bill validator 1022 identifies the denomination and the amount, and as a result of the identification, the denomination data and the amount data are transmitted to the PTS terminal 1700. The PTS terminal 1700 obtains a game credit from the denomination data and the amount data, and transmits this to the controller 1100.

  Controller 1100 executes the game based on the credit transmitted from PTS terminal 1700. The credit according to the game result is transmitted from the controller 1100 to the PTS terminal 1700, and in the PTS terminal 1700, the payout calculation based on the game result is performed, and the amount to be paid out to the player is determined. The PTS terminal 1700 writes the determined amount of money into a new IC card stocked in the slot machine 1010 and ejects the IC card. Non-members will get an IC card for the first time here. Further, the non-member can also obtain a non-member card (IC card or IC ticket) charged with the amount of money by inserting cash or the like. In this case, the non-member card plays a game using the non-member card. be able to.

  The non-member player can then make a payment based on the amount stored in the IC card using a cashier counter or the like as necessary. In the case where the payment machine 1868 is provided like the slot machine 1010 described above, the payment using an IC card can be performed in the slot machine 1010.

  Further, for each game, the payout amount (credit) as a game result (in real time or at a predetermined timing) is transmitted to the hall management server 10 via the PTS terminal 1700. The information transmitted in this manner is grasped and accumulated in the hole management server 10 as a non-member game result.

[Explanation of function flow diagram]
With reference to FIG. 3, basic functions of the gaming machine (slot machine 1010) according to one embodiment of the present invention will be described. As shown in FIG. 3, the slot machine 1010 is connected to an external control device (for example, a jackpot server 11) so as to be able to perform data communication, and the external control device is connected to another plurality of slot machines 1010 installed in the hall. Connected to enable data communication.

<Start check>
First, the slot machine 1010 checks whether or not the BET button has been pressed by the player, and then checks whether or not the spin button has been pressed by the player.

<Symbol decision>
Next, when the spin button is pressed by the player, the slot machine 1010 extracts a random number for symbol determination, and according to each of the plurality of reels, displays a symbol to be displayed to the player when the rotation of the reel is stopped. decide.

<Reel control>
Next, the slot machine 1010 starts the rotation of each reel, and stops the rotation so that the determined symbol is displayed to the player.

<Judging Prize>
Next, when the rotation of each reel is stopped, the slot machine 1010 determines whether or not the combination of symbols displayed to the player is related to winning.

<Payout>
Next, when the combination of symbols displayed to the player is a winning combination, the slot machine 1010 gives the player a privilege according to the type of the combination of symbols. For example, when a combination of symbols related to coin payout is displayed, the slot machine 1010 adds the number of coins corresponding to the combination of symbols to the number of credits.

  The slot machine 1010 starts the bonus game when a combination of symbols related to the bonus game trigger is displayed. In the present embodiment, as a bonus game, a game (free game) in which the lottery related to the determination of the symbol to be stopped is performed a predetermined number of times without consuming coins is performed.

  Further, when the combination of the symbols related to the jackpot trigger is displayed, the slot machine 1010 pays out the coin of the jackpot amount to the player. The jackpot is such that a part of coins consumed by a player in each gaming machine is accumulated as a jackpot amount, and when there is a slot machine 1010 in which a jackpot trigger is established, the accumulated amount is accumulated for the slot machine 1010. This is the function of paying out the jackpot amount of coins. The slot machine 1010 calculates an amount to be accumulated in the jackpot amount (accumulated amount) for each game (unit game) and transmits the calculated amount to the external control device. The external control device accumulates the accumulated amount transmitted from each gaming machine to the jackpot amount.

  Here, the unit game is a series of operations from the time when a BET button is pressed by a player to start accepting a Bet to a state where a prize can be established.

<Decision of production>
The slot machine 1010 performs an effect by displaying an image on a display, outputting light by a lamp, and outputting sound by a speaker. The slot machine 1010 extracts an effect random number, and determines the contents of the effect based on symbols determined by lottery.

[Slot machine structure]
Next, the overall structure of the slot machine 1010 will be described with reference to FIG.

  In the slot machine 1010, bills or electronic valuable information corresponding to them are used as game media. In particular, in the present embodiment, credit-related data such as cash data stored in the IC card 1500 is used. Note that the slot machine 1010 has a structure in which coins are not used as game media, but this is merely an example, and can be configured as a slot machine that can use various game media including coins.

  The slot machine 1010 includes a cabinet including a cabinet 1011 and a top box 1012 installed above the cabinet 1011. Main parts of the cabinet 1011 and the top box 1012 are formed of a metal plate member. An upper door 1142 and a lower door 1144 are provided on the front surface of the cabinet 1011.

  A lower image display panel 1141 is provided below the front surface of the upper door 1142. The lower image display panel 1141 is composed of a liquid crystal panel and forms a display.

  In addition, a symbol display window 1135 is provided in front of the upper door 1142 and above the lower image display panel 1141 described above. From the symbol display window 1135, a reel device M1 including five reels M1a to M1e provided inside the cabinet 1011 can be visually recognized. Twelve symbols are drawn on the peripheral surface of each reel. The twelve symbols are continuously arranged along the rotation direction of each reel of the reel device M1, and form a symbol row. By rotating the reels M1a to M1e, it is possible to perform rearrangement in which symbols drawn on each reel are rotated in the vertical direction and then stopped.

  Here, “rearrangement” means a state in which symbols are arranged again after the arrangement of symbols is canceled. “Arrangement” means that the symbols are in a state that can be visually confirmed to an external player. The slot machine 1010 executes a so-called slot game in which a payout according to a predetermined combination is awarded according to the arrangement state of the symbols when the rotated reels M1a to M1e stop.

  The present embodiment is a slot machine 1010 provided with a reel device M1 of a mechanical reel system. However, the slot machine 1010 may be of a video reel system for displaying pseudo reels. And a mechanical system may be mixed.

  On the front surface of the top box 1012, an upper image display panel 1131 is provided. The upper image display panel 1131 is formed of a liquid crystal panel, and forms a display. The upper image display panel 1131 displays an image relating to the effect, an image showing the introduction of the contents of the game and the explanation of the rules.

  On the lower image display panel 1141 described above, a credit number display unit indicating the status of credits (for example, the total number of credits currently owned by the player) and a fraction cash display unit indicating fraction cash are arranged as necessary. In addition, various information related to the game such as Bet contents are displayed. Here, "credit" is a virtual game medium in a game used when a player bets. “Fraction cash” is cash that has not been converted into credits because the amount of money entered is insufficient.

  When an IC card 1500 is inserted into a PTS terminal 1700, which will be described later, the number of credits stored in the IC card is displayed on the credit amount display unit, and the fractional cash stored in the IC card is displayed on the fractional cash display unit. Is displayed. These numerical values are stored in the member management server 12 in association with the identification code of the member card.

  Here, the IC card is, for example, a non-contact IC card, in which an IC (Integrated Circuit) for recording and calculating various data such as credits is incorporated, and for example, an RFID such as NFC (Near Field Communication). (Radio Frequency Identification) technology enables short-range wireless communication. The player can own credit-related data by using the IC card 1500, and can carry the credit-related data freely between different slot machines. Then, by inserting the IC card 1500 into the PTS terminal 1700 of the slot machine 1010, the player uses the credit-related data (money amount data) stored in the IC card 1500 to execute a unit game or the like on the slot machine 1010. You can play games.

  Note that the player may be able to store cash such as coins and bills as cash data in the IC card 1500 from a machine installed in the hall.

  Speakers 1112 are provided on the left and right of the uppermost part of the front surface of the lower door 1144, respectively. In the slot machine 1010, an effect of the unit game is executed by displaying an image on the upper image display panel 1131, outputting sound by the speaker 1112, outputting light by a lamp (not shown), and the like.

  A PTS front unit 1700a, which is a front part of the PTS terminal 1700, is incorporated on the front side of the lower door 1144 and below the speaker 1112, and a printed matter outlet is provided on the right side of the PTS front unit 1700a. 1136 and a building entrance 1137 are arranged.

  Further, a control panel 1030 is arranged on the front surface of the lower door 1144, below the PTS front unit 1700a. The control panel 1030 includes a flat base plate, and a plurality of operation buttons (that is, a spin button 1031, a maximum BET button 1032, a 5 BET button 1033, a 3 BET button 1034, a 2 BET button 1035, and a 1 BET button) are provided on the base plate. 1036, a help button 1037, and a cashout button 1038).

  The spin button 1031 is formed in a circular shape having a size larger than other buttons so that the player can easily perform a pressing operation and identify the spin button. The spin button 1031 is arranged at the right end of the base plate, and has a function of starting a game by a pressing operation.

  The maximum BET buttons 1032 to 1BET buttons 1036 are arranged in a line at equal intervals on the left side of the spin button 1031. These operation buttons are formed in a square shape. The maximum BET button 1032 arranged at the right end has a function of playing a game with a maximum bet number (Bet number) of ten times or the like by a pressing operation. The 5BET button 1033 has a function of playing a game with five times the number of Bets by a pressing operation. The 3BET button 1034 has a function of playing a game with three times the number of Bets by a pressing operation. The 2BET button 1035 has a function of playing a game with twice the number of Bets by a pressing operation. The 1 BET button 1036 has a function of playing a game with a single Bet number by a pressing operation.

  The help button 1037 and the cashout button 1038 are arranged on the left end of the base plate in the front-rear direction. The help button 1037 has a function of displaying help information indicating a game method or the like on the lower image display panel 1141 or the like by a pressing operation. The CASHOUT button 1038 has a function of storing credits and the like in the IC card 1500 by a pressing operation and outputting the credits and the like in a print form.

  Further, in the slot machine 1010, a ventilation hole 1133 and an air intake hole 1134 are arranged on a side portion of the cabinet 1011, and a ventilation hole 1132 is arranged on a side portion of the top box 1012. Further, a fan (not shown) is provided inside cabinet 1011 corresponding to the position of ventilation hole 1133, and similarly, a fan (not shown) is provided inside top box 1012 corresponding to the position of ventilation hole 1132. ) Is arranged. With these fans, the air inside the slot machine 1010 is exhausted to the outside, and the external air is taken in from the air intake holes 1134. By circulating such air, the temperature inside the slot machine 1010 is adjusted.

  Also, on the side of the cabinet 1011 of the slot machine 1010, a key cylinder 1138 for inserting a key for opening the upper door 1142 and the lower door 1144, and a door lock bar 1139 for locking the upper door 1142 and the lower door 1144 are provided. Is provided.

  Next, an internal structure of the slot machine 1010 and the cabinet 1011 in a state where the upper door 1142 and the lower door 1144 are opened will be described with reference to FIG.

  FIG. 5 is a perspective view showing the slot machine 1010 with the upper door 1142 and the lower door 1144 opened. As shown in FIG. 5, the upper image display panel 1131 is disposed on the front surface of the top box 1012 of the slot machine 1010 as described above, and the ventilation hole 1132 is disposed on the side of the top box 1012. ing. The cabinet 1011 of the slot machine 1010 is formed in a box shape having an open front surface, and has an upper door 1142 arranged at an upper front portion and a lower door 1144 arranged at a lower front portion.

  Further, a ventilation hole 1133 is arranged on the upper side of the cabinet 1011, and an intake hole 1134 is arranged in the middle of the side of the cabinet 1011. Further, the above-described key cylinder 1138 and door lock bar 1139 are arranged near the intake hole 1134.

  As shown in FIG. 5, the cabinet 1011 rotatably supports an upper door 1142 and a lower door 1144 at the left end. The upper door 1142 and the cabinet 1011 are rotatably supported at the upper end and the lower end of the upper door 1142 and are connected by an upper door opening mechanism 1143. The upper door opening mechanism 1143 is disposed below the upper door 1142, and has a rod-shaped member 1143 a whose one end is rotatably supported on the back wall of the upper door 1142, and a slide provided laterally on the front side of the cabinet 1011. And a member 1143b. The slide member 1143b engages the other end of the rod-shaped member 1143a so as to be movable in the horizontal direction, temporarily stops the upper door 1142 at a predetermined opening angle, and is urged from the outside in a direction to close with a predetermined force or more. When it is turned, it is rotated in the closing direction.

  The lower door 1144 and the cabinet 1011 are rotatably supported at the upper end and the lower end of the lower door 1144, and are connected by a lower door opening mechanism 1145. The lower door opening mechanism 1145 is disposed below the lower door 1144, and has a rod-shaped member 1145 a whose one end is rotatably supported on the back wall of the lower door 1144, and a slide horizontally provided on the front side of the cabinet 1011. And a member 1145b. The slide member 1145b movably engages the other end of the rod-shaped member 1145a in a horizontal direction, temporarily stops the lower door 1144 at a predetermined opening angle, and is urged from the outside in a direction to close with a predetermined force or more. When turned, it is turned in the closing direction.

  As described above, the symbol display window 1135 is disposed on the upper door 1142, and the symbol display window 1135 is covered with the reel cover 1135a. The reel cover 1135a includes, for example, a base panel such as a transparent liquid crystal panel or a transparent panel, and a touch panel provided on the front surface of the base panel. The symbol display window 1135 covered with the reel cover 1135a makes 15 symbols in 5 columns and 3 rows, among the symbols drawn on the peripheral surface of each reel of the reel device M1, visible from the outside.

  FIG. 5 shows a PTS front unit 1700a arranged in the middle of the lower door 1144. The PTS front unit 1700a is housed inside the cabinet 1011 with the lower door 1144 closed. The configuration of the PTS terminal 1700 including the PTS front unit 1700a will be described later in detail.

  A bill stocker 1147 is stored in the lower right part of the cabinet 1011. The building insertion port 1137 shown in FIG. 4 is connected to the insertion port of the bill stocker 1147 (the insertion port of the bill validator 1022). The bill stocker 1147 draws in the bill inserted into the bill slot 1137, and then performs the authenticity determination of the bill. If the bill is an illegal bill, the bill is discharged from the bill slot 1137. It has a function to perform storage and the like by classifying each type. In the middle of the cabinet 1011, a shelf member 1149 that partitions the space inside the cabinet 1011 is arranged. The shelf member 1149 is formed of a thin metal plate.

  For example, as shown in FIG. 5, the PTS main body 1700b is disposed inside the cabinet 1011 and above the shelf board member 1149. The PTS main body 1700b has a magnet, and is attracted to the inner side surface of the cabinet 1011 by the magnet. At this time, a portion of the inner side surface of the cabinet 1011 that contacts or approaches the magnet is made of at least a metal member. The PTS front unit 1700a and the PTS main body 1700b are connected by a predetermined network (for example, a predetermined cable), but are not illustrated here.

  Although the slot machine 1010 has been described as an apparatus having a configuration as shown in FIGS. 4 and 5, the slot machine 1010 may have various other configurations.

[Configuration of PTS terminal]
Next, the configuration of the PTS front unit 1700a will be described with reference to FIG. The PTS terminal 1700 includes a PTS front unit 1700a incorporated in the lower door 1144 of the slot machine 1010, and a PTS main body 1700b stored inside the cabinet 1011 of the slot machine 1010. The PTS front unit 1700a and the PTS main body 1700b are different from each other. Are connected by a predetermined network (for example, a predetermined cable). Note that the PTS terminal 1700 can be incorporated in various types of gaming machines of various manufacturers by exchanging data with a gaming machine using a common data interface.

  FIG. 6 is an enlarged view of only the PTS front unit 1700a shown in FIG. 4 and FIG. As shown in FIG. 6, the PTS front unit 1700a has a panel 1710, each part arranged on the front surface of the panel 1710 is visually recognized by a player, and the members arranged on the back surface of the panel 1710 are the members of the slot machine 1010. It is housed inside the cabinet 1011 and is invisible to the player.

  An LCD 1719 having a touch panel function is provided on the front right side of the panel 1710. The LCD 1719 displays, for example, member information and information for members, and has a screen size of 6.2 inches (about 15.7 cm). An LCD cover 1719a is provided around the LCD 1719. In this example, the LCD 1719 is configured to have a touch panel function. However, the player's instruction may be input using another input device such as a keyboard, a mouse, or a button.

  Above the LCD 1719 and the LCD cover 1719a, a light emitting plate 1720a connected to the LED and emitting light is provided. The light emitting plate 1720a is made of, for example, polycarbonate and is connected to a plurality of (for example, seven) full-color LEDs 1721a arranged on the back side of the panel 1710, and emits light in accordance with the light emission of the full-color LEDs 1721a.

  Similarly, below the LCD 1719 and the LCD cover 1719a, a light emitting plate 1720b connected to the LED and emitting light is provided. The light emitting plate 1720b is made of, for example, polycarbonate and is connected to a plurality (for example, seven) of full-color LEDs 1721b (not shown) arranged on the back side of the panel 1710, and emits light in accordance with the light emission of these full-color LEDs 1721b.

  An imaging window 1712 is provided on the right side of the LCD 1719, and a human body detection camera 1713 (not shown) arranged inside the LCD cover 1719a or on the back side of the panel 1710 connects the player via the imaging window 1712. Take an image. The imaging window 1712 may be, for example, a half mirror material that has been subjected to a shield process such as smoke.

  A home button 1722 is provided on the LCD cover 1719a at the lower right of the LCD 1719. Home button 1722 is a button for transitioning the screen displayed on LCD 1719 to a predetermined higher-level screen.

  Further, a speaker duct 1706 is provided on the LCD cover 1719a on the right side of the LCD 1719, and a bass reflex type (bass reflex type) speaker 1707 is provided at a corresponding position on the back side of the panel 1710. ing. Similarly, a speaker duct 1708 is provided on the left side of the LCD 1719, and a bass reflex type (bass reflex type) speaker 1709 (not shown) is provided at a corresponding position on the back side of the panel 1710. Have been. These speakers are dedicated speakers for the PTS terminal 1700 and are provided separately from the slot machine game speakers 1112 provided in the slot machine 1010. These speakers are capable of producing effects and voice calls, and outputting a notification sound due to forgetting to remove the IC card 1500. In addition, since the sound from the speaker is configured to be heard in front of the player (the player side) through the above-described speaker ducts 1706 and 1708, the speaker can be installed on the back side of the panel 1710. Thus, space saving (of the panel surface) of the PTS front unit 1700a is realized.

  A microphone opening 1714 and a microphone opening 1716 are provided in the LCD cover 1719a at the lower left of the LCD 1719. Microphones 1715 and 1717 (not shown) are provided inside the corresponding LCD cover 1719a. ) Is provided.

  At the lower left of the front surface of the panel 1710, a card insertion slot 1730 through which the IC card 1500 can be inserted or removed is provided. The card insertion portion of the card insertion slot 1730 is provided with a full-color LED 1731 (not shown), which can be lit in a plurality of colors to notify the remaining number of IC cards 1500 stored in a card stacker 1742, which will be described later. it can. An eject button 1732 is provided in the card insertion slot 1730, and a red LED 1733 (not shown) provided in the vicinity of the eject button 1732 is turned on so that the position of the eject button 1732 and the process of eject operation can be understood. It is supposed to.

  A card unit 1741 and a card stacker 1742 are provided at a position on the back side of the panel 1710 corresponding to the card insertion slot 1730, and the card insertion slot 1730 is configured as a part of the card unit 1741. About 30 IC cards 1500 can be stored in the card stacker 1742, and when a player who has newly played a unit game pays out credits, the IC card 1500 stored in the card stacker 1742 is stored in the card stacker 1742. The card is taken out and discharged to the card insertion slot 1730.

  The IC card 1500 taken in from the card insertion port 1730 and held in the card unit 1741 updates the credit information by NFC or the like at the time of credit settlement, and then discharges the IC card 1500 from the card insertion port 1730. The IC card 1500 is completely stored in the card unit 1741 while the player is playing the unit game.

  Further, at the time of credit settlement, if the absence of a player is detected by a human body detection camera or the like even though the IC card 1500 remains, the IC card 1500 can be stored in the card stacker 1742. . Accordingly, for example, even when the player leaves the seat after leaving the IC card 1500 after knowing that the remaining credit is small, or when the player simply forgets to take the IC card 1500 and leaves the seat, the IC card 1500 can be used. The card unit 1741 does not remain for a long time.

  A USB terminal 1737 and an audio terminal 1738 are provided at the upper left of the front surface of the panel 1710. The USB terminal 1737 is configured so that a USB device can be connected thereto to perform charging or the like. The audio terminal 1738 is, for example, a four-pole terminal, into which a headset can be inserted, and a headphone and a microphone can communicate with the other party. In addition, the audio terminal 1738 may be a two-pole or three-pole terminal so that sound can be heard with headphones.

  A touch unit 1745 is provided on the front side of the panel 1710 and on the left side of the LCD 1719. The touch unit 1745 includes a writer that writes data to an IC device including an IC chip (for example, a non-contact IC card or a mobile phone or a smartphone that has a communication function using NFC) by data communication, or data from the IC device. Includes an RFID module that can function as a reader that reads data by communication. LEDs 1746 (not shown) are arranged at four corners of the front surface of the touch unit 1745, respectively. Further, in addition to the touch unit 1745 or in place of the touch unit 1745, an information recording medium reading device for reading information stored in an information recording medium such as a magnetic card may be provided. In this case, a magnetic card can be used as a member card instead of the IC card 1500.

  As described above, in the PTS front unit 1700a according to the present embodiment, various devices having a microphone function, a camera function, a speaker function, a display function, and the like are integrated to form one unit. Space is realized. Although the PTS front unit 1700a has been described as an apparatus having a configuration as shown in FIG. 6, the PTS front unit 1700a may have various other configurations.

[Circuit configuration of slot machine]
Next, with reference to FIG. 7, a configuration of a circuit included in the slot machine 1010 will be described.

  The gaming board 1050 includes a CPU 1051, a ROM 1052 and a boot ROM 1053 connected to each other by an internal bus, a card slot 1055 corresponding to a memory card 1054, and an IC socket 1057 corresponding to a GAL (Generic Array Logic) 1056. .

  The memory card 1054 is composed of a nonvolatile memory, and stores a game program and a game system program. The game program includes a program relating to the progress of the game, and a program for executing an effect using images and sounds. Further, the game program includes a symbol determination program. The symbol determination program is a program for determining symbols to be rearranged.

  The card slot 1055 is configured to allow insertion and removal of the memory card 1054, and is connected to the motherboard 1070 by an IDE bus. Therefore, by removing the memory card 1054 from the card slot 1055, writing another game program in the memory card 1054, and inserting the memory card 1054 into the card slot 1055, the type and content of the game played in the slot machine 1010 are changed. be able to.

  GAL1056 is a type of PLD (Programmable Logic Device) having an OR fixed type array structure. The GAL 1056 has a plurality of input ports and output ports, and when a predetermined input is provided to the input port, corresponding data is output from the output port.

  The IC socket 1057 is configured so that the GAL 1056 can be attached and detached, and is connected to the motherboard 1070 by a PCI bus. By replacing the memory card 1054 with a program in which another program is written, or by rewriting the program written in the memory card 1054 with another program, the content of the game played in the slot machine 1010 can be changed. .

  The CPU 1051, ROM 1052, and boot ROM 1053 connected to each other by the internal bus are connected to the motherboard 1070 by a PCI bus. The PCI bus transmits signals between the motherboard 1070 and the gaming board 1050, and supplies power from the motherboard 1070 to the gaming board 1050.

  The ROM 1052 stores an authentication program. The boot ROM 1053 stores a pre-authentication program, a program (boot code) for the CPU 1051 to start the pre-authentication program, and the like.

  The authentication program is a program (tamper check program) for authenticating the game program and the game system program. The preliminary authentication program is a program for authenticating the above authentication program. The authentication program and the preliminary authentication program are described in accordance with a procedure (authentication procedure) for performing authentication that the target program has not been tampered with.

  The motherboard 1070 is configured using a commercially available general-purpose motherboard (printed wiring board on which basic components of a personal computer are mounted), and communicates with a main CPU 1071, a ROM (Read Only Memory) 1072, a RAM (Random Access Memory) 1073, and the like. An interface 1082. Here, the main CPU 1071 corresponds to the controller 1100 of the slot machine 1010.

  The ROM 1072 is composed of a memory device such as a flash memory, and stores a program such as a BIOS (Basic Input / Output System) executed by the main CPU 1071 and permanent data. When the BIOS is executed by the main CPU 1071, a predetermined peripheral device is initialized. In addition, via the gaming board 1050, a process of loading the game program and the game system program stored in the memory card 1054 is started. In the present invention, the ROM 1072 may be rewritable or non-rewritable.

  The RAM 1073 stores data used when the main CPU 1071 operates, and programs such as a symbol determination program. For example, when the above-described game program, game system program, or authentication program is loaded, these can be stored. Further, the RAM 1073 is provided with a work area for executing the program. For example, an area for storing a counter for managing the number of games, the number of bets, the number of payouts, the number of credits, and the like, an area for storing symbols (code numbers) determined by lottery, and the like are provided.

  The communication interface 1082 controls transmission and reception of data between the PTS terminal 1700 and the main CPU 1071. Further, to the motherboard 1070, a door PCB (Printed Circuit Board) 1090 and a main body PCB 1110, which will be described later, are connected by USB, respectively. A power supply unit 1081 is connected to the motherboard 1070.

  When power is supplied from the power supply unit 1081 to the motherboard 1070, the main CPU 1071 of the motherboard 1070 is activated, and power is supplied to the gaming board 1050 via the PCI bus to activate the CPU 1051.

  Input devices such as switches and sensors, and peripheral devices whose operations are controlled by the main CPU 1071 are connected to the door PCB 1090 and the main body PCB 1110.

  A control panel 1030 and a cold cathode tube 1093 are connected to the door PCB 1090.

  The control panel 1030 is provided with a spin switch 1031S, a maximum BET switch 1032S, a 5BET switch 1033S, a 3BET switch 1034S, a 2BET switch 1035S, a 1BET switch 1036S, a help switch 1037S, and a CASHOUT switch 1038S corresponding to the above-described buttons. Have been. Each switch detects that the corresponding button is pressed by the player, and outputs a signal to the main CPU 1071.

  The cold cathode tube 1093 functions as a backlight installed on the back side of the upper image display panel 1131 and the lower image display panel 1141, and is turned on based on a control signal output from the main CPU 1071.

  A lamp 1111, a speaker 1112, a printer 1171, and a graphic board 1130 are connected to the main body PCB 1110. Although the bill validator 1022 is connected to the PTS terminal 1700 in this example, the bill validator 1022 may be connected to the slot machine 1010.

  Lamp 1111 is turned on based on a control signal output from main CPU 1071. The speaker 1112 outputs a sound such as BGM based on a control signal output from the main CPU 1071. The printer 1171 prints, on a ticket, a barcode in which data such as the number of credits, date and time, and the identification number of the slot machine 1010 stored in the RAM 1073 are coded based on a control signal output from the main CPU 1071, for example. Output as a ticket with a barcode.

  Note that the upper image display panel 1131 and the lower image display panel 1141 may be configured as a touch panel. The touch panel detects a position touched by a player's finger or the like, and outputs a signal corresponding to the detected position to the main CPU 1071.

  The bill validator 1022 discriminates whether a bill is appropriate or not and accepts a valid bill into the cabinet 1011. Then, the bills inserted into the cabinet 1011 are converted into the number of coins, and a credit corresponding to the converted number of coins is added as a credit owned by the player.

  The graphic board 1130 controls display of an image performed by each of the upper image display panel 1131 and the lower image display panel 1141, based on a control signal output from the main CPU 1071. The graphic board 1130 includes a VDP (Video Display Processor) for generating image data, a video RAM for storing image data generated by the VDP, and the like. The image data used when generating the image data by the VDP is included in the game program read from the memory card 1054 and stored in the RAM 1073.

  The motor drive circuit 1153 includes an FPGA (Field Programmable Gate Array) 1155 and a driver 1154. Stepping motors 1159a to 1159e that rotate the reels M1a to M1e are connected to the motor drive circuit 1153. The FPGA 1155 is an electronic circuit such as a programmable LSI or the like, and functions as a control circuit for the stepping motors 1159a to 1159e. The driver 1154 functions as a circuit for amplifying pulses input to the stepping motors 1159a to 1159e.

  The index detection circuit 1151 detects the position of each of the reels M1a to M1e being rotated, and can detect a step-out of each of the reels M1a to M1e. The position change detection circuit 1152 detects a change in the reel stop position after the rotation of each of the reels M1a to M1e has stopped. For example, the stop position of the position change detection circuit 1152 is changed by an external action such as fraud, such that the stop position is changed to a combination of the symbols related to the winning, even though the combination is not actually a combination of the symbols related to the winning. In this case, a change in the stop position of each of the reels M1a to M1e is detected. The position change detection circuit 1152 is configured to detect a change in the stop position of each of the reels M1a to M1e, for example, by detecting fins (not shown) attached at predetermined intervals to inside portions of the reels M1a to M1e. Have been.

  Note that the excitation method of the stepping motors 1159a to 1159e is not particularly limited, and a 1-2-phase excitation method or a two-phase excitation method can be adopted. Further, a DC motor may be used instead of the stepping motor. When a DC motor is used, a deviation counter, a D / A converter, and a servo amplifier are sequentially connected to the main body PCB 110, and the DC motor is connected to the servo amplifier. The rotational position of the DC motor is detected by a rotary encoder, and the current rotational position of the DC motor is supplied as data to the deviation counter from the rotary encoder.

  Although the circuit configuration of the slot machine 1010 has been described as a configuration as shown in FIG. 7, various other configurations can be adopted.

[Circuit configuration of PTS terminal]
Next, a configuration of a circuit and the like included in the PTS terminal 1700 will be described with reference to FIG. As described above, the PTS terminal 1700 includes the PTS front unit 1700a and the PTS main body 1700b. In FIG. 8, the circuit and the like included in the PTS terminal 1700 are added to the circuit and the like included in the PTS front unit 1700a and the PTS main body 1700b. It is shown separately for the included circuits and the like.

  The PTS controller 1750 that controls the PTS terminal 1700 has a CPU 1751, a ROM 1752, and a RAM 1753.

  The CPU 1751 controls execution of each component of the PTS terminal 1700, and executes and calculates various programs stored in the ROM 1752. For example, CPU 1751 executes a credit update program to update credit-related data stored in IC card 1500.

  The ROM 1752 is formed of a memory device such as a flash memory, and stores permanent data executed by the CPU 1751. For example, the ROM 1752 may store a credit update program that rewrites credit-related data stored in the IC card 1500 and the like.

  The RAM 1753 temporarily stores data necessary for executing various programs stored in the ROM 1752.

  The external storage device 1754 is a storage device such as a hard disk device, for example, and stores a program executed by the CPU 1751 and data used by the program executed by the CPU 1751.

  The server I / F (interface) 1755 realizes data communication between the PTS terminal 1700 and servers such as the hall management server 10 and the jackpot server 11. The gaming machine I / F (interface) 1756 implements data communication between the slot machine 1010 and the PTS terminal 1700, and a prescribed protocol can be used for the data communication.

  In addition, the PTS terminal 1700 is connected to the bill validator 1022 via a bill validator I / F (interface) 1557 and to a checkout machine 1868 via a payment machine I / F (interface) 1758, and data is provided as necessary. Can be transmitted and received.

  The USB control unit 1759 determines whether to supply power from the power supply unit 1760 at the USB terminal 1737, and enables the USB terminal 1737 to be charged when a predetermined condition is satisfied. When a predetermined condition is satisfied, the player can connect the electronic device to the USB terminal 1737 and charge the electronic device.

  The light emitting unit LED driving unit 1761 controls the full color LED 1721a to be turned on at a predetermined timing in order to emit light from the upper light emitting plate 1720a of the LCD 1719, and to emit light in the full color LED 1720b below the LCD 1719. The LED 1721b is controlled to be turned on at a predetermined timing.

  The LCD control unit 1762 controls the LCD 1719 to display member information, member information, and the like, and to display data read from the IC card 1500 and data input by the player. The LCD 1719 has a touch panel function, and a predetermined signal is transmitted to the CPU 1751 when the player operates the touch panel.

  The home button 1722 is provided near the LCD 1719 and is a button for transitioning the screen displayed on the LCD 1719 to a predetermined higher-level screen. When the home button 1722 is pressed by the player, the operation of the player is transmitted to the CPU 1751, and the CPU 1751 transmits a command to the LCD control unit 1762 to update the display on the LCD 1719 according to the operation.

  The IC card control unit 1763 controls insertion and ejection of the IC card 1500, writing of credit data, and the like. The IC card control unit 1763 includes an IC card R / W (reader / writer) control unit 1763a, an IC card suction / discharge control unit 1763b, and an LED control unit 1763c.

  The IC card R / W control unit 1763a controls the card unit 1741 to update the credit-related data stored in the IC card 1500. When a new IC card 1500 is issued, credit-related data corresponding to the adjusted amount is stored. The card unit 1741 has an antenna unit for reading or writing data on the IC card 1500 by NFC or the like.

  The card unit 1741 has a function of an IC card reader that reads information stored in the IC card 1500 and a function of an IC card writer that writes information in the IC card 1500. Is also good.

  The IC card suction / discharge control unit 1763b controls suction and discharge of the IC card 1500. When the IC card 1500 is inserted into the card insertion slot 1730 by the player, the IC card is controlled to be held in the card unit 1741 while the player is executing the game. Further, after credit-related data is written to the IC card 1500 at the time of settlement, the IC card 1500 is controlled to be ejected. Further, when the eject button 1732 is pressed, the IC card 1500 is ejected.

  When a new IC card 1500 is issued, the IC card 1500 is newly taken out from the card stacker 1742 and supplied to the card unit 1741 in order to store credit-related data.

  The LED control unit 1763c controls to turn on an LED (full color LED 1731) provided near the card insertion slot 1730 of the card unit 1741, and turns on an LED (red LED 1733) provided near the eject button 1732. Control to do.

  The touch unit control unit 1764 controls data transmission / reception associated with a touch operation of the IC card 1500, a mobile phone, a smartphone, or the like. The touch unit control unit 1764 includes a non-contact R / W (reader / writer) control unit 1764a and an LED control unit 1764b.

  The non-contact R / W control unit 1764a determines whether or not the IC card 1500 or the mobile phone has approached a predetermined distance (for example, a touch operation has been performed) with the touch unit 1745, and when the IC unit has approached the predetermined distance. Next, a reading result or the like is acquired from the touch unit 1745. The touch unit 1745 has an antenna unit for transmitting and receiving data to and from the IC card 1500 and a mobile phone by NFC or the like.

  The touch unit 1745 has a function of an IC card reader that reads information stored in the IC card 1500 or the mobile phone, and a function of an IC card writer that writes information in the IC card 1500 or the mobile phone. May be provided.

  The LED control unit 1764b controls the LEDs 1746 arranged at four corners on the front surface of the touch unit 1745, and turns them on at a predetermined timing.

  The DSP 1765 receives the audio data acquired from the microphones 1715 and 1717, performs predetermined audio processing, and transmits the data to the CPU 1751. Also, the DSP 1765 transmits the received audio data to the speakers 1707 and 1709. Further, the DSP 1765 outputs the received sound to the headphones to the audio terminal connected to the headset, processes the sound received from the microphone, and transmits the processed sound to the CPU 1751. Here, a schematic configuration is shown, and an A / D converter, a D / A converter, an amplifier and the like are omitted.

  The camera control unit 1766 acquires an image of the player or the like captured by the human body detection camera 1713, performs predetermined image processing as necessary, and transmits the processed data to the CPU 1751. The data is transmitted to, for example, the hall management server 10 or the member management server 12 via the server I / F 1755.

  Note that the circuit configuration of the PTS terminal 1700 has been described as a configuration as shown in FIG. 8, but various other configurations can be adopted.

[Structure of symbol combination table]
Next, the symbol combination table will be described with reference to FIG.
The symbol combination table defines combinations of symbols for winning and the number of payouts. In the slot machine 1010, the rotation of the symbol rows of the five reels M1a to M1e (first reel to fifth reel) of the reel device M1 is stopped, and the combination of the symbols displayed on the winning line is determined by the symbol combination table. A winning is established when the combination of the symbols matches the defined symbol combination. Then, in accordance with the winning combination, a privilege such as a credit is given to the player. If the symbol combination displayed on the winning line does not match any of the symbol combinations defined by the symbol combination table, the winning is not established (so-called losing).

  Basically, each symbol of "RED", "APPLE", "BLUE 7", "BELL", "CHERRY", "STRAWBERRY", "PLUM" and "ORANGE" is awarded on all five rows of reels M1a to M1e. When displayed on the line, a prize is established. However, a winning is achieved even when each of the symbols "CHERRY" and "ORANGE" is displayed on a winning line on one or three reels.

  For example, when the symbols "BLUE 7" are displayed on the pay line in all five rows of reels M1a to M1e of the reel device M1, the winning combination is "BLUE" and the payout number is determined to be "10". . Then, a credit is given based on the determined payout number. Such a credit is provided, for example, by storing the added credit in the IC card 1500 and then discharging the credit from the card insertion slot 1730.

[Contents of program executed on slot machine]
Next, an example of a program executed by the slot machine 1010 will be described with reference to FIGS.

<Main control processing>
First, the main control process will be described with reference to FIG. FIG. 10 is a view illustrating a flowchart of the main control processing for the slot machine 1010 according to the embodiment of the present invention.

  First, when the power is turned on to the slot machine 1010, the main CPU 1071 reads out the authenticated game program and game system program from the memory card 1054 via the gaming board 1050, and writes them into the RAM 1073 (step S11).

  Next, the main CPU 1071 performs an initialization process at the end of one game (step S18). For example, unnecessary data is cleared in the work area of the RAM 1073 for each game, such as the number of bets and symbols determined by lottery.

  Next, the main CPU 1071 performs a start check process described later (step S19). In this process, input of a BET switch or a spin switch is checked.

  Next, the main CPU 1071 performs a symbol lottery process described later (step S20). In this process, a symbol to be stopped is determined based on the random number for symbol determination.

  Next, the main CPU 1071 performs an effect content determination process (step S21). The main CPU 1071 extracts the effect random number value and determines one of a plurality of predetermined effect contents by lottery. The effect contents can be determined according to the winning combination and the situation of the game in the slot machine 1010. For example, the lottery probability of each effect can be changed according to the winning combination and the situation of the game in the slot machine 1010.

  Next, the main CPU 1071 performs a reel control process described later (step S22). In this process, the rotation of the five rows of reels M1a to M1e (first reel to fifth reel) of the reel device M1 is started, and the symbols to be stopped determined in the symbol lottery process in step S20 are placed at predetermined positions (for example, The display is stopped at the symbol display window 1135). That is, for each reel, three symbols including the symbol to be stopped are displayed in the symbol display window 1135.

  Next, the main CPU 1071 performs a payout amount determination process described later (step S23). In this process, the number of payouts is determined based on the combination of symbols displayed on the pay line L, and is stored in the payout number storage area provided in the RAM 1073.

  Next, the main CPU 1071 performs a game result notification process (step S25). In this processing, the PTS terminal transmits data including an end time at which the unit game is completed (for example, a time at which the payout number determination processing is performed), a game content (for example, the payout number), and an identification code for identifying the slot machine 1010. 1700. If the player can be identified by inserting the IC card 1500 or the like, the identification code of the member related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hole management server 10, and the data is stored in the hole management server 10 as information (game information) on the progress of the game for each player who plays the game and for each machine. .

  Next, the main CPU 1071 determines whether or not a bonus game trigger has been established (step S26). When determining that the bonus game trigger has been established, the main CPU 1071 performs a bonus game process described later (step S27).

  After the processing of step S27 or when determining in step S26 that the bonus game trigger has not been established, the main CPU 1071 performs payout processing (step S28). The main CPU 1071 adds the value stored in the payout number storage area to the credit number storage area provided in the RAM 1073. Here, for example, when the player presses the CASHOUT button, the CASHOUT switch 1038S which has detected the CASHOUT button outputs a signal to the main CPU 1071 and adds the credit amount stored in the IC card 1500 held in the card unit 1741 to the credit amount. The value of the storage area is added. Note that a ticket with a barcode may be issued by the printer 1171. When the payout process is completed, the process returns to S18, and the unit game is repeated.

<Start check process>
Next, a start check process will be described with reference to FIG. FIG. 11 is a view illustrating a flowchart of the start check processing of the slot machine 1010 according to the embodiment of the present invention.

  The main CPU 1071 determines whether or not the IC card 1500 inserted from the card insertion slot 1730 is held by the card unit 1741 and whether or not a bill has been inserted into the bill validator 1022 (step S41). When determining that the insertion of the IC card 1500 or the insertion of the bill has been detected, the main CPU 1071 checks the validity of the IC card 1500 and the bill, and adds the credit number storage area (step S42).

  After step S42 or when determining in step S41 that the insertion of the IC card 1500 or the like has not been detected, the main CPU 1071 determines whether or not the credit number storage area is 0 (step S43). When determining that the credit amount storage area is not 0, the main CPU 1071 accepts operation of a BET button (for example, any of the maximum BET button 1032, the 5 BET button 1033, the 3 BET button 1034, the 2 BET button 1035, and the 1 BET button 1036). Permit (step S44).

  Next, the main CPU 1071 determines whether or not the operation of the BET button has been detected (step S45). When the main CPU 1071 detects that the player has pressed the BET button with a BET switch (for example, one of the maximum BET switch 1032S, the 5 BET switch 1033S, the 3 BET switch 1034S, the 2 BET switch 1035S, and the 1 BET switch 1036S), Based on the button type, the bet amount storage area provided in the RAM 1073 is added, and the credit number storage area is subtracted (step S46).

  Next, the main CPU 1071 determines whether or not the BET number storage area is the maximum (step S47). When determining that the BET number storage area is the maximum, the main CPU 1071 prohibits updating of the BET number storage area (step S48). After step S48 or when determining in step S47 that the BET number storage area is not the maximum, the main CPU 1071 permits operation acceptance of the spin button (step S49).

  When the main CPU 1071 determines that the operation of the BET button has not been detected in step S45 after step S49, or determines that the credit number storage area is 0 in step S43, whether the operation of the spin button has been detected. It is determined whether or not it is (S50). When determining that the operation of the spin button has not been detected, the main CPU 1071 proceeds to step S41.

  When determining that the operation of the spin button has been detected, the main CPU 1071 performs a jackpot-related process described later. In this processing, a part of the betted credit is paid out to the jackpot server 11 via the PTS terminal 1700, for example, as a jackpot amount accumulated for the jackpot (step S51).

  Next, the main CPU 1071 performs a game start notification process (step S52). This process is a process of transmitting to the PTS terminal 1700 data including the game start time at which the unit game was started, the game content (for example, the number of Bets), and the identification code for identifying the slot machine 1010. If the player can be identified by inserting the IC card 1500 or the like, the identification code of the member related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hole management server 10, and the data is stored in the hole management server 10 as information (game information) on the progress of the game for each player who plays the game and for each machine. . When the processing in step S52 ends, the start check processing ends.

<Symbol lottery process>
Next, the symbol lottery process will be described with reference to FIG. FIG. 12 is a view illustrating a flowchart of the symbol lottery processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 extracts a random value for symbol determination (step S111). Next, the main CPU 1071 determines by lottery the symbols to be stopped of the reels M1a to M1e (first reel to fifth reel) in the five rows of the reel device M1 (step S112). The main CPU 1071 performs lottery according to each reel, and determines any one of the twelve symbols as a symbol to be stopped.

  Next, the main CPU 1071 stores the determined symbols to be stopped on each reel in the symbol storage area provided in the RAM 1073 (step S113). Next, the main CPU 1071 refers to the symbol combination table (FIG. 9) and determines a winning combination based on the symbol storage area (step S114). The main CPU 1071 determines whether or not the combination of the symbols displayed on the winning line by each reel matches the combination of the symbols defined in the symbol combination table, and determines a winning combination. When this process is performed, the symbol lottery process ends.

<Reel control processing>
Next, a reel control process will be described with reference to FIG. FIG. 13 is a view illustrating a flowchart of the reel control processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 controls the stepping motors 1159a to 1159e, and starts rotating the five rows of reels M1a to M1e of the reel device M1 (step S131). Next, the main CPU 1071 controls the stepping motors 1159a to 1159e, and stops the rotation of the five rows of reels M1a to M1e based on the above-described symbol storage area (step S132). When this processing is performed, the reel control processing ends.

  The effect determined in the effect content determination process (FIG. 10) is executed in accordance with the timing of starting and stopping the rotation of the reels M1a to M1e by the reel control process or other timing. For example, the effect can be executed by displaying a moving image or a still image on the upper image display panel 1131 of the slot machine 1010, outputting sound from the speaker 1112 in synchronization with the moving image or the still image, and turning on the lamp 1111. .

<Payout number determination process>
Next, the payout amount determination process will be described with reference to FIG. FIG. 14 is a view illustrating a flowchart of the payout amount determination processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 determines whether or not the winning combination is a jackpot (step S151). When determining that the winning combination is not a jackpot, the main CPU 1071 determines the number of payouts corresponding to the winning combination (step S152). For example, when the winning combination is “BELL”, “8” is determined as the number of payouts (see FIG. 9). In the case of a loss, “0” is determined as the number of payouts. Next, the main CPU 1071 stores the determined payout number in the payout number storage area (step S153). When this process is performed, the payout number determination process ends.

  When determining that the winning combination is a jackpot, the main CPU 1071 notifies the external control device (that is, the jackpot server 11) that the jackpot has been won (step S154). When receiving the notification, the jackpot server 11 transmits the updated jackpot amount to the slot machine 1010. At this time, a portion (for example, 80%) of the jackpot amount may be paid out, and the remaining (for example, 20%) may be carried forward in preparation for the next jackpot trigger.

  Next, the main CPU 1071 receives the jackpot amount from the jackpot server 11 (Step S155). Next, the main CPU 1071 stores the received jackpot amount in the number-of-payouts storage area (step S156). When this process is performed, the payout number determination process ends.

<Jackpot related processing>
Next, the jackpot-related processing will be described with reference to FIG. FIG. 15 is a view illustrating a flowchart of the jackpot-related processing for the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 calculates an accumulated amount (step S171). The main CPU 1071 calculates the accumulated amount to the jackpot amount by obtaining the product of the value stored in the BET number storage area and a preset accumulation ratio.

  Next, the main CPU 1071 transmits the calculated accumulated amount to the jackpot server 11 (Step S172). Upon receiving the accumulated amount, the jackpot server 11 updates the jackpot amount. When this processing is performed, the jackpot-related processing ends.

<Bonus game processing>
Next, the bonus game process will be described with reference to FIG. FIG. 16 is a view illustrating a flowchart of the bonus game processing of the slot machine 1010 according to the embodiment of the present invention.

  First, the main CPU 1071 determines the number of bonus games (step S191). The main CPU 1071 extracts a random number for determining the number of bonus games, and determines one of a plurality of types of bonus games such as “10”, “20”, and “30” by lottery.

  Next, the main CPU 1071 stores the determined number of bonus games in the number-of-bonus-games storage area provided in the RAM 1073 (step S192).

  Next, the main CPU 1071 performs one-game-end initialization processing in the same manner as the processing in step S18 described with reference to FIG. 10 (step S193).

  Next, the main CPU 1071 performs a game start notification process (step S194). This process is the same as the game start notification process shown in step S52 of FIG. 11, and includes the game start time at which the unit game (of the bonus game) was started, the game content (for example, the number of bets), and the slot machine 1010. This is a process of transmitting data including an identification code for identification to the PTS terminal 1700. If the player can be identified by inserting the IC card 1500 or the like, the identification code of the member related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hole management server 10, and the data is stored in the hole management server 10 as information (game information) on the progress of the game for each player who plays the game and for each machine. .

  Next, the main CPU 1071 performs the symbol lottery process described with reference to FIG. 12 (step S195). Next, the main CPU 1071 performs an effect content determination process, similarly to the process of step S21 described with reference to FIG. 10 (step S196). Next, the main CPU 1071 performs the reel control processing described with reference to FIG. 13 (Step S197). Next, the main CPU 1071 performs the payout amount determination processing described with reference to FIG. 14 (step S198).

  Next, the main CPU 1071 performs a game result notification process (step S199). This processing is the same as the game result notification writing shown in step S25 of FIG. 10, and includes the ending time (for example, the time when the payout number determination processing is performed) of the unit game (of the bonus game), the game content, and the like. This is a process of transmitting data including (for example, the number of payouts) and an identification code for identifying the slot machine 1010 to the PTS terminal 1700. If the player can be identified by inserting the IC card 1500 or the like, the identification code of the member related to the IC card 1500 is also transmitted to the PTS terminal 1700. The PTS terminal 1700 transmits this data to the hole management server 10, and the data is stored in the hole management server 10 as information (game information) on the progress of the game for each player who plays the game and for each machine. .

  Next, the main CPU 1071 determines whether or not a bonus game trigger has been established (step S200). When determining that the bonus game trigger has been established, the main CPU 1071 determines the number of bonus games to be added (step S201). As in the processing in step S191 described above, the number of bonus games is determined. Next, the main CPU 1071 adds the determined bonus game number to the value stored in the bonus game number storage area (step S202).

  After the process of step S202 or when it is determined in step S200 that the bonus game trigger has not been established, the main CPU 1071 performs a payout process (step S203). In the payout process, the main CPU 1071 adds the value stored in the payout number storage area in the payout number determination processing in step S198 to the value stored in the bonus payout number storage area. The bonus payout number storage area is an area for storing the total number of payouts determined during the bonus game.

  When the bonus game process is completed, the main CPU 1071 determines the value stored in the bonus payout number storage area in the payout amount stored in the RAM 1073 in the payout process in step S28 described with reference to FIG. Add to the value stored in the storage area. That is, the total number of payouts determined in the bonus game is paid out collectively.

  Next, the main CPU 1071 subtracts 1 from the value stored in the bonus game number storage area (step S204). Next, the main CPU 1071 determines whether or not the value stored in the bonus game number storage area is 0 (step S205). When the main CPU 1071 determines that the value stored in the bonus game number storage area is not 0, the process proceeds to step S193. On the other hand, when it is determined that the value stored in the bonus game number storage area is 0, the bonus game processing ends. Upon completion of the bonus game process, the flow proceeds to the payout process of step S28 described with reference to FIG.

  In the slot machine 1010 according to the present embodiment, the game executed as the bonus game is a free game in which the lottery related to the determination of the symbol to be stopped is repeatedly performed by the number of bonus games determined by the lottery without consuming coins. It is assumed that It is also assumed that the Bet number at this time is the Bet number when the 1 BET button 1036 is pressed by the player.

[Necessity and characteristics of game information analysis system]
Next, the necessity and characteristics of the game information analysis system of the present invention will be described with reference to FIGS. FIG. 17 is a diagram for explaining the background where the game information analysis system is required.

  As shown in the problem of FIG. 17, in order to continue the operation of a healthy hall store, it is not enough to simply pursue the profit of the hall store, and it is necessary to consider the profit of the customer. (Here, the “hall store” includes a casino and other facilities where gaming machines are arranged.)

  In other words, it is important to maintain satisfaction in an appropriate balance for each of the hall store and the customer. However, with the conventional system, it has been difficult to grasp the degree of satisfaction, the characteristics of the customer, and the characteristics of the gaming machine.

  Therefore, in order to solve the above-mentioned problem, the game information analysis system of the present invention analyzes the game information from the viewpoint of both the hall store and the customer, and provides optimal management.

  FIG. 18 is a diagram for explaining the features of the game information analysis system of the present invention. The game information analysis system of the present invention is an expert system that provides advice and prediction so as to optimize the operation of a hall store. Its main features are (1) operating data provided from a slot machine or the like and (2) classify (categorize) machine characteristics, customer (player) characteristics, satisfaction, etc. based on past operation data; (3) compare latent data with past data to determine potential Detecting changes in risks and trends, and (4) simulating future prediction and profitability. In this specification, a gaming machine including the slot machine 1010 and a slot machine 2014 described below is referred to as a “machine” as necessary.

  With the game information analysis system of the present invention having such features, it is possible to further develop a game system constructed as an existing system and provide advice and predictions useful for hall store management to owners of hall stores and the like. .

  FIG. 19 is a diagram for explaining an outline of an analysis process in the game information analysis system of the present invention. The game information analysis system of the present invention can perform comprehensive game information analysis by effectively utilizing the operation data of the existing system. From the existing system to the game information analysis system, for example, registration data for each machine, each customer, and operation data for each machine and each customer (data relating to IN / OUT of slot machines, ie, player investment amount (IN) and slot The machine payout (OUT) is provided, and the game information analysis system tallies and analyzes the operation data.

  The game information analysis system performs various analyses, such as (1) determining the soundness (balance) of management, (2) classification by machine / customer characteristics, (3) detecting potential risks and changes in trends, And (4) Analyze future predictions and discover potential risks and trends.

  Such analysis of the game information analysis system provides speedy and optimal management judgment and information useful for sound hall store operation.

[Outline of game information analysis system]
Next, an outline of the game information analysis system will be described with reference to FIGS. A game information analysis system according to the present invention acquires and analyzes game information related to a gaming machine such as a slot machine arranged in a hall store (or a store).

  FIG. 20 is a diagram illustrating a variation of a typical operation mode of the game information analysis system. As shown in FIG. 20, typical operation modes of the game information analysis system include online operation modes for small hall stores, online operation mode for large hall stores, and offline operation modes. Operation form is prepared.

  In an online operation mode for a small hall store, the game information analysis system includes an analysis server that performs analysis processing (described later), and the analysis server transmits game information and the like necessary for analysis from the hall management server in real time or Acquire at other timings. In addition, the hall management server receives and accumulates information and the like relating to the game situation from a plurality of gaming machines (slot machines in the present embodiment). Here, the number of gaming machines connected to the hall store management server is the number of gaming machines in a small hall store, for example, 1000 or less.

  In the online operation mode for large-scale hall stores, similarly to the online operation mode for small-scale hall stores, the game information analysis system includes an analysis server that performs an analysis process (described later). From the server, game information and the like necessary for analysis are acquired in real time or at another timing. In addition, the hall management server receives and accumulates information and the like relating to the game situation from a plurality of gaming machines (slot machines in the present embodiment). Here, the number of gaming machines connected to the hall store management server is, for example, the number of gaming machines in a large-scale hall store, which is more than 1000 units. Since the analysis server in the operation mode receives data from many gaming machines (via the hole management server) and performs analysis processing, a large load may be applied to computer resources. Therefore, the analysis processing can be distributed by a plurality of analysis servers so that an excessive load is not applied to each analysis server.

  In the offline operation mode, similarly to the online operation mode for small hall stores, the game information analysis system is configured to include an analysis server that performs an analysis process, but the analysis transmitted from the analysis server to the client terminal is performed. The result data and the like are not received in real time and are not received via a network. The analysis result data and the like are provided to the client terminal via a portable recording medium such as a CD-ROM or a portable memory.

  The game information analysis system can be configured to perform analysis processing using game information of a plurality of sites (for example, a plurality of independent hall stores, a plurality of hall stores belonging to the same group, and the like) as an option. . In addition, the display of the analysis result or the like can be instructed by a simple operation including simple authentication (by a client terminal connected to the analysis server and described later). Further, as the above-mentioned client terminal, a mobile terminal such as a smartphone, a mobile phone, or a PDA can be used, and realization of cooperation between systems by acquiring game information and the like from a hall management server or the like of an existing system. You can also.

  FIG. 21 is a diagram illustrating a configuration example of a game information analysis system 2001a realized in an online operation mode for a small hall store.

  As shown in FIG. 21, the game information analysis system 2001a includes a client terminal 2011a and an analysis server 2012a, and is connected to a game system installed in each hall store, such as the game system 1 shown in FIG. Here, the game system includes, for example, a hall management server 2013a, and a plurality of slot machines 2014a-1, 2014a-2, 2014a-3 to 2014a-1000 connected to the hall management server 2013a.

  The game information analysis system 2001a is a system implemented in the above-described online operation mode for small hall stores, and includes 1000 or less (1000) slot machines as described above. Each slot machine is connected to the hall management server 2013a via a network, and the amount of money and the number of coins to be inserted into each slot machine (so-called “IN” information. Hereinafter, the number of Bets, the amount of Bets, the amount of Bets, etc.) Game information such as the amount of money and the number of coins to be paid out from each slot machine (so-called “OUT” information, hereinafter referred to as the number of payouts, the payout amount, the payout amount, etc.). The data is transmitted from the machine to the hall management server 2013a in real time, and further transmitted from the hall management server 2013a to the analysis server 2012a.

  Further, machine information on each slot machine stored in the hall management server 2013a is transmitted to the analysis server 2012a. The machine information includes fixed information registered for managing the gaming machine and fluctuation information that changes according to the game played by the player. The fluctuation information is transmitted from each slot machine in real time via the hall management server 2013a. To the analysis server 2012a.

  The analysis result data obtained as a result of the analysis processing in the analysis server 2012a is provided to the client terminal 2011a, and the client terminal 2011a sends various analysis reports and the like based on the received analysis result data to the client terminal 2011a in accordance with a user operation. The display is controlled to be displayed on a display or the like of 2011a.

  Note that the analysis server 2012a can be connected to an existing game system. In this case, it is necessary for the analysis server 2012a to grasp the protocol and format of the data transmitted from the hole management server 2013a of the game system, and to receive the data in accordance with the protocol and format.

  Further, in the present specification, when the game information analysis systems are collectively referred to regardless of the individual operation mode, the game information analysis systems are referred to as the game information analysis system 2001, and the client terminals are collectively indicated regardless of the individual operation mode. In this case, it is referred to as a client terminal 2011. When the analysis servers are referred to collectively without depending on individual operation modes, the analysis servers are referred to as analysis servers 2012, and the hole management servers are referred to collectively regardless of individual operation modes. When pointing, it is referred to as a hole management server 2013. When referring to the slot machines collectively irrespective of the individual operation mode, it is referred to as a slot machine 2014. The slot machine 2014 corresponds to the slot machine 1010 shown in FIGS.

  FIG. 22 is a diagram illustrating a configuration example of a game information analysis system 2001b realized in an online operation mode for a large-scale hall store.

  As shown in FIG. 22, the game information analysis system 2001b includes a client terminal 2011b and analysis servers 2012b-1 to 2012b-4, and is installed in each hall store like the game system 1 shown in FIG. Connected to the existing game system. Here, the game system is, for example, a hall management server 2013b to a hall management server 2013b-3, and a plurality of slot machines 2014b-1 and 2014b-2 connected to the hall management servers 2013b to 2013b-3. , 2014b-3 to 2014b-1000, 2014b-1001, 2014b-1002, 2014b-1003 to 2014b-2000, 2014b-2001, 2014b-2002, 2014b-2003 to 2014b-3000.

  The game information analysis system 2001b is a system implemented in the above-described online operation mode for large-scale hall stores, and includes more than 1000 (3000) slot machines as described above. Each slot machine is connected to a corresponding one of the hole management servers 2013b-1 to 2013b-3 via the network, and the number of bets to be input to each slot machine and the payout to be paid out. The game information indicating the game status such as the number is transmitted from the slot machine to the corresponding hole management server 2013b in real time, and further, the analysis server 2012b-1 is transmitted from each of the hole management servers 2013b-1 to 2013b-3. It is transmitted to any of the analysis servers 2012b-4.

  In this example, the analysis server 2012b includes four analysis servers 2012b-1 to 2012b-4, and executes analysis processing in a distributed manner. Each analysis server 2012b may be configured to handle a different analysis process, or may be configured to perform the same analysis process for a range of different slot machines. The hole management servers 2013b-1 to 2013b-3 transmit necessary data to the analysis servers 2012b in accordance with the processing contents of the analysis servers 2012b-1 to 2012b-4.

  In addition, the machine information on each slot machine stored in the hall management servers 2013b-1 to 2013b-3 may be transferred to all or any of the analysis servers 2012b-1 to 2012b-4 as necessary. Sent. The machine information includes fixed information registered for managing the gaming machine and fluctuation information that changes according to the game played by the player. The fluctuation information is transmitted in real time from each slot machine via the hall management server 2013b. To the analysis server 2012b.

  FIG. 23 is a diagram showing a configuration example of a game information analysis system 2001c realized in an offline operation mode.

  As shown in FIG. 23, the game information analysis system 2001c includes a client terminal 2011c and an analysis server 2012c, and is connected to a game system installed in each hall store, such as the game system 1 shown in FIG. Here, the game system includes, for example, a hole management server 2013c and a plurality of slot machines 2014c-1, 2014c-2, 2014c-3 to 2014c-1000 connected to the hole management server 2013c. In this case, since the client terminal 2011c is not connected to the analysis server 2012c via the network, the client terminal 2011c can be called a “stand-alone terminal”.

  The game information analysis system 2001c is a system implemented in the above-described online operation mode for small hall stores, and includes up to 1000 (1000) slot machines as described above. The connection between each of the slot machines 2014c-1 to 2014c-1000 and the hole management server 2013c and the transmission data are the same as those of the game information analysis system 2001a in FIG. 21, and the connection between the analysis server 2012c and the hole management server 2013c is performed. The connection and transmission data are the same as in the game information analysis system 2001a of FIG.

  The analysis result data obtained as a result of the analysis processing in the analysis server 2012c is stored in a portable recording medium such as a CD-ROM or a portable memory and provided to the client terminal 2011c. The client terminal 2011c controls, based on the received analysis result data, to display various analysis reports and the like on a display and the like of the client terminal 2011c.

  FIG. 24 is a diagram illustrating a configuration example of a game information analysis system 2001d in which analysis processing is performed on a plurality of hall stores. The game information analysis system 2001d is provided as an option related to, for example, the three configuration examples of the game information analysis system described above (the game information analysis system 2001a, the game information analysis system 2001b, and the game information analysis system 2001c).

  As shown in FIG. 24, the game information analysis system 2001d includes a client terminal 2011d and an analysis server 2012d, and a plurality of game systems installed in each hall store, such as the game system 1 shown in FIG. 1, are connected. . Here, the game system is a game system for three hall stores (hole stores A to C). The game system related to the hall store A includes, for example, a hall management server 2013d-A, and a plurality of slot machines 2014d-A1, 2014d-A2 to 2014d-A1000 connected to the hall management server 2013d-A. The game system for the hall store B includes, for example, a hall management server 2013d-B, and a plurality of slot machines 2014d-B1, 2014d-B2 to 2014d-B800 connected to the hall management server 2013d-B. . The game system for the hall store C includes, for example, a hall management server 2013d-C, and a plurality of slot machines 2014d-C1, 2014d-C2 to 2014d-C500 connected to the hall management server 2013d-C. .

  The hall stores A to C correspond to the small-scale hall stores described above (that is, the number of slot machines is 1000 or less). In the hall store A, the connection between each of the slot machines 2014d-A1 to 2014d-A1000 and the hall management server 2013d-A and the transmission data are the same as in the gaming information analysis system 2001a in FIG. Also, in the hall store C, the connection of the corresponding device and the transmission data are the same as in the game information analysis system 2001a in FIG.

  The game information and the like of the slot machines 2014d-A1 to 2014d-A1000 are transmitted from the hall management server 2013d-A to the analysis server 2012d in real time or at another timing. The game information of the slot machines 2014d-B1 to 2014d-B800 is transmitted from the hall management server 2013d-B to the analysis server 2012d in real time or at another timing. The game information of the slot machines 2014d-C1 to 2014d-C500 is transmitted from the hall management server 2013d-C to the analysis server 2012d in real time or at another timing.

  FIG. 25 is a diagram illustrating a configuration example of a game information analysis system 2001e in which a client terminal is connected to an analysis server by a plurality of connection methods. The game information analysis system 2001e is provided as an option related to, for example, the three configuration examples of the game information analysis system described above (the game information analysis system 2001a, the game information analysis system 2001b, and the game information analysis system 2001c).

  As shown in FIG. 25, the game information analysis system 2001e includes a client terminal 2011e and an analysis server 2012e, and is connected to a game system introduced into each hall store, such as the game system 1 shown in FIG. Here, the game system includes a hole management server 2013e and a plurality of slot machines 2014e-1, 2014e-2, 2014e-3 to 2014e-1000 connected to the hole management server 2013e.

  Further, the client terminal 2011e of the gaming information analysis system 2001e can be configured to include two types of client terminals (for example, the client terminal 2011e-1 and the client terminal 2011e-2). Here, when the user operates the client terminal to display an analysis result, the client terminal 2011e-1 is connected to the analysis server 2012e by inputting a user ID and a password, and the game information analysis is performed. The user can log on to the system 2001e (normal authentication).

  On the other hand, the client terminal 2011e-2 is connected to the analysis server 2012e by inputting neither the user ID nor the password, or only by inputting the user ID or another character string, and the game information analysis system 2001e. You can log on to (simple authentication).

  As described above, the login method (authentication method) for the game information analysis system 2001e is different between the client terminal 2011e-1 and the client terminal 2011e-2. According to such a difference, data that can be referred to by the game information analysis system 2001e. The range, data that can be handled, usable functions, and the like may be different.

  FIG. 26 is a diagram illustrating a configuration example of a game information analysis system 2001f that can use a plurality of types of client terminals. The game information analysis system 2001f is provided as an option related to, for example, the three configuration examples of the game information analysis system described above (the game information analysis system 2001a, the game information analysis system 2001b, and the game information analysis system 2001c).

  As shown in FIG. 26, the game information analysis system 2001f includes a client terminal 2011f and an analysis server 2012f, and is connected to a game system introduced into each hall store, such as the game system 1 shown in FIG. Here, the game system includes a hole management server 2013f and a plurality of slot machines 2014f-1, 2014f-2, 2014f-3 to 2014f-1000 connected to the hole management server 2013f.

  The client terminal 2011f of the game information analysis system 2001f can be configured to include two types of client terminals (for example, the client terminal 2011f-1 and the client terminal 2011f-2). Here, the client terminal 2011f-1 is a desktop personal computer, and the client terminal 2011f-2 is a tablet portable computer. Here, the client terminal 2011f-1 is connected to the analysis server 2012f via a LAN cable, a router, the Internet, or the like, whereas the client terminal 2011f-2 is connected via a wireless LAN, a wireless router, the Internet, or the like. Alternatively, it is connected to the analysis server 2012f via a public wireless communication network, a wireless base station, the Internet, or the like.

  As described above, the client terminal 2011f-1 and the client terminal 2011f-2 have different hardware configurations and, in some cases, different connection methods to the analysis server 2012f. Differences may be provided in the range of data that can be referred to in 2001f, the data that can be handled, the available functions, and the like.

  Although a desktop personal computer and a tablet portable computer have been illustrated here, various other computers that can be connected to the analysis server 2012f, such as a smartphone and a mobile phone, can be used as client terminals.

  The configuration of the game information analysis system has been described above with reference to FIGS. 21 to 26, but these configurations are merely examples, and the game information analysis system according to the present invention can be realized in various other configurations. can do. For example, in the above-described example, the game information and the like of each slot machine are transmitted to the analysis server via the hall management computer, but may be transmitted to the analysis server via another computer, and various other communications may be performed. In the form, game information of each slot machine can be grasped by the analysis server.

  Next, an example of a software configuration of the game information analysis system 2001 according to the present invention will be described with reference to FIG. In the example shown in FIG. 27, game information and the like accumulated from the past to the present are transmitted from the hall management server 2013 or the like included in the existing game system (existing system) to the analysis engine of the analysis server 2012, and the past information is stored there. Is performed, and the analysis result is stored and accumulated in the analysis database. Here, the analysis process using the analysis engine is a batch process. For example, game information and the like are collected from a hall management server via a network including the Internet at night, and the analysis process is performed.

  By such a past accumulated data analysis process, for example, even if the game information analysis system 2001 of the present invention is introduced into the existing game system halfway, the game information is transferred from the slot machine for a while. The player characteristics and the machine characteristics at the present time can be grasped immediately (by the past accumulated data) without performing the analysis (to obtain the statistical data) by obtaining the game information analysis system 2001 of the present invention. It is possible to output an effective analysis report and the like from the moment when the user starts to use it.

  Of course, the analysis processing by the analysis engine may be performed in real time, and the analysis result may be stored in the analysis database. In this case, game information and the like necessary for the analysis process need to be transmitted in real time from the hall management server.

  The analysis results stored in the analysis database are provided to the user through a user interface such as a Web application. For example, the analysis result stored in the analysis database is obtained and interpreted by a Web browser (Web GUI) executed on the client terminal connected to the analysis server, and the analysis result report or the like is provided to the user (on the display of the client terminal). Is displayed.

  In addition, an analysis result stored in the analysis database is obtained and interpreted by an application executed on a client terminal connected to the analysis server, and an analysis result report or the like is printed out on a printer or the like connected to the client terminal. Further, the data is output as data in a predetermined file format such as PDF, and the user can confirm the analysis result report or the like by displaying the data on another computer.

  Further, an analysis result stored in the analysis database is obtained and interpreted by an application executed on a client terminal connected to the analysis server, and is output as data in a predetermined file format such as CSV or XML. By displaying the data on a computer, the analysis result report and the like can be confirmed.

  Further, another system may access the analysis server via the WEB-API, acquire necessary data from the analysis database, and edit / output an analysis result report or the like. The WEB-API can be prepared in advance so that a predetermined user can use an analysis result or the like in the game information analysis system.

  Next, an outline of main functions and features of the game information analysis system 2001 according to the present invention will be described with reference to FIGS. The first function is a function of diagnosing the balance between customer psychology and management. According to the present invention, it is possible to perform a psychological analysis of a customer according to the transition of a game. In the psychological analysis of the customer, for example, the mental state is classified and scored by expressing the history (history) of the game of the customer (player) by a candle chart, and details will be described later.

  Further, according to the present invention, it is possible to diagnose the balance between the customer's psychology and sales. In a hall store, if the amount of payout is controlled with an emphasis on sales, it will have an adverse effect on the psychology of the customer. According to the present invention, it is possible to make an effective diagnosis of such a balance between the customer psychology and the operation.

  FIG. 29 shows an outline of a balance diagnosis between sales and customer sentiment. As shown in FIG. 29, the balance is diagnosed based on various factors such as sales, customer sentiment (candle shape), hall store satisfaction score, and customer satisfaction score. As shown in FIG. 29, typical operation balances are customer-oriented operation (hole store dissatisfaction and customer satisfaction), sound operation (hole store satisfaction and customer satisfaction), and operation crisis (hole store dissatisfaction and customer dissatisfaction). ) And sales-oriented management (hall store satisfaction and customer dissatisfaction).

  In a hall store, pursuit of profits alone will not satisfy customers and will not stabilize the operation of the hall store. In the game information analysis system 2001 of the present invention, it is possible to diagnose whether or not the operation of the hall store is in a well-balanced state from the scored customer psychology and the sales scatter diagram.

  A second function of the game information analysis system 2001 shown in FIG. 28 is a function of analyzing characteristics of a machine and a customer. According to the present invention, it is possible to analyze the characteristics of a machine (ie, a gaming machine such as a slot machine) and the characteristics of a customer (ie, a player of a game, a player). Matching diagnosis can be performed.

  FIG. 30 shows a simple example of classification of machine characteristics. In FIG. 30, focusing on the volatility of the machine characteristic index, the machine characteristics are classified based on the roughness of the waves and the winning probability, that is, in this example, each machine is classified into a machine with a rough wave or a machine with a small wave. I do. The upper graph shown in FIG. 30 shows an example of the “machine with rough waves” in which Winloss / Bet greatly changes as the number of games elapses. On the other hand, the lower graph shown in FIG. 30 shows an example of a “machine with a small wave” in which Winloss / Bet does not change so much as the number of games elapses.

  FIG. 31 shows a simple example of classification of player characteristics. In FIG. 31, paying attention to the investment amount of the player characteristic index, each player is divided into a player having a large Bet amount per game (Bet / game) and a player having a large Bet amount per game (Bet / game). are categorized. The upper graph shown in FIG. 31 shows an example of “a player with a large Bet amount per game” in which the player investment amount greatly changes for each game (session) composed of a series of games. . On the other hand, the lower graph shown in FIG. 31 shows an example of “a player with a small Bet amount per game” in which the player investment amount does not change much for each session. In the graph of FIG. 31, the fluctuation of the player investment amount within the session is represented by the above-described candle chart. The details of the candle chart will be described later.

  FIG. 32 shows an example of matching diagnosis based on machine characteristics and customer characteristics. As shown in FIGS. 30 and 31, classification by machine characteristics (machine with rough waves / machine with small waves) and classification by player characteristics (player with large Bet amount per game / Bet per game) Matching diagnosis is performed based on the machine number ratio and the play time ratio based on the (foreign player).

  As shown in the characteristic matching graph of FIG. 32, the combination of the machine characteristic = “the machine with a small wave” and the player characteristic = “the player with a large Bet amount per game” has a large machine number ratio and a play time ratio. Is getting smaller. Therefore, a matching diagnosis is made that there are many machines for the operation of the player. On the other hand, as for the combination of the machine characteristic = “the machine with a rough wave” and the player characteristic = “the player with a small Bet amount per game”, the ratio of the number of machines is small, and the play time ratio is large. Therefore, in this case, a matching diagnosis that the number of machines is small for the operation of the player is made. In this way, for example, from the matching between the machine characteristics and the player characteristics, it is diagnosed whether or not the customer wants to play a game.

  A third function of the game information analysis system 2001 shown in FIG. 28 is a function of detecting a potential risk or a change in a trend. In the present invention, it is possible to detect potential risks by analyzing machine operation and profitability, goto analysis, failure analysis, etc. It is possible to detect. Note that “goto” is an act of receiving payout from a machine due to an illegal act.

  FIG. 33 shows an outline of the analysis of the machine operation rate and profitability. As shown in FIG. 33, the balance between the operation rate and the profitability is diagnosed based on various factors such as the operation rate, Bet / hour, the operation score, and the profit score. As shown in FIG. 33, typical operating balances are good profit (low operation and high profit), good balance (high operation and high profit), poor balance (low operation and low profit), and good operation. There are patterns such as good (high operating and low profit). Based on such a viewpoint, a machine with low operating efficiency is extracted by judging from both operation and profit.

  FIG. 34 shows an example in which a suspicious machine, player, and session are analyzed in connection with the goto analysis. The determination result of the player A is shown in the upper part of FIG. For the player A, four goto determination methods (that is, a large Bet determination for one game, a failure determination for a machine, a bill insertion / removal determination, and a winning rate determination) are performed, and all the determination results are “OK”.

  In the lower part of FIG. 34, the determination result of the player B is shown. For the player B, four goto determination methods (that is, a large Bet determination for one game, a failure determination for a machine, a bill insertion / removal determination, and a winning percentage determination) are performed, and the determination result is “NG” except for the winning percentage determination. ing. The player B having obtained such a determination result is extracted as a player requiring attention, which is a player who may be performing a goto action.

  FIG. 35 shows an example in which the failure frequency of a machine is analyzed. In the upper graph of FIG. 35, the number of failures of the card dispenser of the machine A is shown from January 2014 to June 2014, together with a threshold value (240 times). In the lower graph of FIG. 35, the number of failures of the cabinet of the machine A along with the threshold (44 times) is shown from January 2014 to June 2014. A signal about the occurrence of such a failure of each machine is transmitted from each slot machine and is grasped by the game information analysis system of the present invention. By such an analysis, a machine with a high risk of failure is extracted.

  FIG. 36 shows an example of popularity analysis based on machine classification and customer classification. In the upper graph of FIG. 36, the play time viewed from each machine is shown. In this example, it can be seen that the player A has the longest play time, and subsequently the player B, the player C, and the player D. . In the lower graph of FIG. 36, which machine the player A plays in is indicated by the play time. In this example, the player A has the longest play time in the slot A, , Roulette, and slot B. By such an analysis, it is possible to grasp the preference of the machine and the customer (player).

  A fourth function of the game information analysis system 2001 shown in FIG. 28 is a function of performing future prediction and simulation of profitability. According to the present invention, a simulation can be performed by setting and predicting a sales target, and a simulation of a promotion effect can also be performed.

  FIG. 37 shows an example of risk management based on a sales target and prediction. In the graph of FIG. 37, the vertical axis is set to the sales value, and the horizontal axis is set to the time (year and month), and the sales target value and the sales forecast value in each year and month are shown. For example, from January 2014 to May 2014, the sales target can be almost achieved, but it is understood that the sales target may not be achieved in June 2014. By displaying such a graph, it is possible to early find a risk that the sales target is not achieved.

  38 and 39 show simulation results of the promotion effect. In the graph of FIG. 38, the vertical axis is set to the sales value, and the horizontal axis is set to the time (year, month, day), and indicates the simulation value and the predicted sales value on each day. The simulation is for executing a promotion for a player classified as having a high frequency of visiting the store. The simulation result A indicates that the sales value is +100000 as the effect of the promotion, and the effect is relatively low. You can see that.

  In the graph of FIG. 39, the vertical axis is set to the sales value, and the horizontal axis is set to the time (year, month, day), and indicates the simulation value and the predicted sales value on each day. The simulation is for executing a promotion for a player whose visit frequency is classified as medium and a player whose visit frequency is low, and the simulation result B shows that the sales value is +1,000,000 in total as the effect of the promotion. It can be seen that the effect is relatively high. As described above, in the game information analysis system 2001 of the present invention, it is possible to predict the effect of a promotion by performing a simulation using past data.

  Next, a hardware configuration of the client terminal 2011 and the analysis server 2012 and a hardware configuration of the hall management server 2013 used in the game information analysis system 2001 according to the present invention will be described with reference to FIGS. .

  FIG. 40 is a block diagram illustrating an example of a hardware configuration of the client terminal 2011 according to the present invention. The client terminal 2011 includes a CPU 2101, a ROM 2102, a RAM 2103, an external storage device 2104, a display 2105, a keyboard 2106, a mouse 2107, a network I / F (interface) 2108, and a speaker 2109.

  The CPU 2101 reads out and executes the control programs stored in the ROM 2102 and the RAM 2103. For example, the CPU 2101 executes a web browser according to a user's instruction, and displays various analysis reports and the like on the display 2105 based on analysis result data and the like received from the analysis server 2012. A ROM (Read Only Memory) 2102 is a non-volatile memory, and stores a program executed when the client terminal 2011 is started, and the like. A RAM (Random Access Memory) 2103 is a volatile memory, and temporarily stores programs such as the above-described WEB browser executed by the CPU 2101, data used by those programs during execution, and the like.

  The external storage device 2104 is, for example, a storage device such as a hard disk device, and stores program data of a web browser, analysis result data received from the analysis server 2012, and the like.

  The display 2105 is configured as a touch panel display including a touch panel on which a user can perform a touch operation. The display 2105 is realized by, for example, a liquid crystal display device, and displays, for example, an analysis report by a web browser. Here, when a user operation is input to the touch panel, the operation content is transmitted to the CPU 2101 and processing according to the operation is performed.

  A keyboard 2106 and a mouse 2107 are input devices for a user to input instructions, input data, and the like.

  The network I / F 2108 connects to the analysis server 2012 via a network such as the Internet, and controls data transmission and reception between the client terminal 2011 and the analysis server 2012. For example, the user's instruction is transmitted from the client terminal 2011 to the analysis server 2012 via the network I / F 2108, and the analysis result data (WEB) is transmitted from the analysis server 2012 to the client terminal 2011. Page) is sent. The speaker 2109 outputs various types of audio data.

  FIG. 40 illustrates an example in which the client terminal 2011 is a desktop computer. As described above, the client terminal 2011 may be implemented in various other forms such as a tablet computer and a smartphone. Computer can be used.

  When the client terminal 2011 is configured as a stand-alone terminal like a client terminal 2011c as shown in FIG. 23, analysis result data and the like from the analysis server 2012 are transferred to a portable recording medium such as a CD-ROM or a portable memory. Is stored in the external storage device 2104 after being read via the external recording medium interface (not shown) of the client terminal 2011, and is analyzed by the web browser. The data and the like are interpreted, and finally, various analysis reports and the like are displayed on the display 2105.

  When the client terminal 2011 is configured as a terminal (for example, a tablet terminal) that receives analysis result data or the like by wireless communication, such as a client terminal 2011f-2 as illustrated in FIG. , A wireless communication control unit, and an antenna (not shown). Through these components, the user's instruction content is transmitted from the client terminal 2011 to the analysis server 2012 via a network including a wireless network. Meanwhile, the analysis result data and the like are transmitted from the analysis server 2012 to the client terminal 2011.

  FIG. 41 is a block diagram illustrating an example of a hardware configuration of the analysis server 2012 according to the present invention. The analysis server 2012 includes a CPU 2201, a ROM 2202, a RAM 2203, an external storage device 2204, a display 2205, a keyboard 2206, a mouse 2207, and a network I / F (interface) 2208.

  The CPU 2201 reads out and executes the control programs stored in the ROM 2202 and the RAM 2203. For example, the CPU 2201 executes a corresponding analysis process in accordance with a user instruction from the client terminal 2011, and generates analysis result data. The ROM 2202 is a non-volatile memory, and stores a program executed when the analysis server 2012 is started up. The RAM 2203 is a volatile memory, and temporarily stores programs to be executed by the CPU 2201 for performing the above-described analysis processing, data used by those programs during execution, and the like.

  The external storage device 2204 is, for example, a storage device such as a hard disk device, and stores therein program data for performing analysis processing, analysis result data transmitted to the client terminal 2011, game information received from the hall management server 2013, and the like. You.

  The display 2205 is configured as a touch panel display including a touch panel that can be touched by an administrator of the game information analysis system. The display 2205 is realized by, for example, a liquid crystal display device. When the analysis server 2012 receives an input or an instruction from a remotely connected terminal, the analysis server 2012 does not need to include the display 2205.

  The keyboard 2206 and the mouse 2207 are input devices for the administrator of the game information analysis system to perform instructions, input data, and the like. As described above, the keyboard 2206 and the mouse 2207 do not need to be provided when the analysis server 2012 receives an input or an instruction from a remotely connected terminal.

  A network I / F 2208 connects to the client terminal 2011 and the hole management server 2013 via a network such as the Internet, and performs data transmission and reception between the client terminal 2011 and the analysis server 2012 and between the hole management server 2013 and the analysis server 2012. Control. For example, a user instruction is transmitted from the client terminal 2011 to the analysis server 2012 via the network I / F 2208, and the analysis result data (WEB) is transmitted from the analysis server 2012 to the client terminal 2011. Page) is sent. Also, game information and the like are transmitted from the hall management server 2013 to the analysis server 2012 via the network I / F 2208.

  Note that the analysis server 2012 illustrated in FIG. 41 is merely an example, and various other configurations are possible.

  FIG. 42 is a block diagram illustrating an example of a hardware configuration of the hall management server 2013. The hole management server 2013 may be a hole management server included in an existing game system, or may be newly introduced in accordance with the game information analysis system 2001 according to the present invention. The hole management server 2013 includes a CPU 2301, a ROM 2302, a RAM 2303, an external storage device 2304, a display 2305, a keyboard 2306, a mouse 2307, and a network I / F (interface) 2308.

  The CPU 2301 reads and executes the control programs stored in the ROM 2302 and the RAM 2303. For example, when the game information is transmitted from the slot machine 2014, the CPU 2301 appropriately edits and aggregates the information as necessary, and stores the information in the external storage device 2304. The ROM 2302 is a non-volatile memory, and stores programs executed when the hole management server 2013 is activated. The RAM 2303 is a volatile memory, and temporarily stores programs for controlling the accumulation of the game information, data used during execution of the programs, and the like, which are executed by the CPU 2301.

  The external storage device 2304 is, for example, a storage device such as a hard disk device, and stores program data, game information, and the like for controlling accumulation of game information.

  The display 2305 is configured as a touch panel display including a touch panel that can be touched by an administrator of the hall store. The display 2305 is realized by, for example, a liquid crystal display device. When the hall management server 2013 receives an input or an instruction from a remotely connected terminal, the hall management server 2013 does not need to include the display 2305.

  A keyboard 2306 and a mouse 2307 are input devices for the manager of the hall store to input instructions, input data, and the like. The keyboard 2306 and the mouse 2307 do not need to be provided when the hall management server 2013 receives an input or an instruction from a terminal connected remotely, as described above.

  The network I / F 2308 connects to the analysis server 2012 via a network such as the Internet, connects to the slot machine 2014 via a network in a hall store, etc., and connects the hall management server 2013, the analysis server 2012, and the slot machine 2014 to each other. Data transmission / reception with the hall management server 2013 is controlled. For example, game information and the like are transmitted from the hall management server 2013 to the analysis server 2012, and game information and the like are transmitted from the slot machine 2014 to the hall management server 2013 via the network I / F 2308.

  The hall management server 2013 illustrated in FIG. 42 is only an example, and various other configurations are possible.

  Next, each function of the client terminal 2011 and the analysis server 2012 and each function of the hall management server 2013 used in the game information analysis system 2001 according to the present invention will be described with reference to FIGS.

  FIG. 43 is a functional block diagram of the client terminal 2011 according to the present invention. The client terminal 2011 includes an input control unit 2151, a display control unit 2152, an access control unit 2153, a web browser 2154, and a network I / F (interface) unit 2155. In addition, the client terminal 2011 stores the analysis result data 2181 received from the analysis server 2012 in the storage device 2180 (corresponding to the external storage device 2104 in FIG. 40) (if necessary).

  The input control unit 2151 detects an operation of the display 2105, the keyboard 2106, the mouse 2107, and the like illustrated in FIG. 40, and transmits the operation content to the CPU 2101. Thus, for example, a user or the like can display a desired analysis report on the WEB browser.

  The display control unit 2152 controls the display 2105 to display a screen or the like. For example, it controls to display a WEB page for displaying an analysis report and the like generated by the WEB browser 2154 in accordance with a command of the WEB browser 2154.

  The access control unit 2153 transmits the user ID and the password input by the user to the analysis server 2012, and receives the analysis result data from the analysis server 2012 when the access is permitted by the analysis server 2012 (authentication OK). And so on. When the simple authentication as shown in FIG. 25 is performed, the access control unit 2153 transmits the analysis server 2012 without performing authentication processing with the analysis server 2012 or by transmitting only the user ID to the analysis server 2012. Data transmission / reception with 2012 is enabled.

  The web browser 2154 makes a request to the analysis server 2012 to display the specified analysis report in response to the operation of the user, and the analysis result data in the HTML format transmitted from the analysis server 2012 in response to the request. And related image data, and interprets the received analysis result data and the like to generate an analysis report (Web page) to be displayed on the display 2105. In this example, the analysis report is displayed on the display 2105 using the web browser 2154. However, the same processing may be performed using another application.

  The network I / F unit 2155 controls the network I / F 2108 in FIG. 40 to control data transmission and reception between the client terminal 2011 and the analysis server 2012.

  FIG. 44 is a functional block diagram of the analysis server 2012 according to the present invention. The analysis server 2012 includes an access control unit 2251, a web page control unit 2252, a system management unit 2253, a game information reception unit 2254, a game information analysis unit 2255, and a network I / F (interface) unit 2256. In addition, the analysis server 2012 stores the system management data 2281 and the analysis database 2282 in the storage device 2280 (corresponding to the external storage device 2204 in FIG. 41). Here, the analysis database 2282 includes game information data 2282a, index data 2282b, and analysis result data 2282c.

  The access control unit 2251 performs an authentication check on the user ID and the password based on the user registration information of the system management data 2281 when there is a login from the client terminal 2011. If the authentication is OK, the access control unit 2251 accesses the client terminal 2011. Allow

  The WEB page control unit 2252 generates a requested WEB page when a WEB page is requested from a WEB browser executed on the client terminal 2011, and transmits the generated WEB page to the client terminal 2011. For example, when a request to display an analysis report is issued from the client terminal 2011, the web page control unit 2252 generates the analysis result data 2282c of the analysis database 2282 and the result of the analysis process by the game information analysis unit 2255 as a web page. Then, it transmits it to the client terminal 2011 as analysis result data. The web page control unit 2252 is a functional unit that functions as a web server.

  The system management unit 2253 operates when the user operates the client terminal 2011 to perform a system management operation (an operation related to system management performed by selecting the system management on a menu screen of the game information analysis system, which will be described later). The operation / input result is stored in the system management data 2281 of the storage device 2280.

  For example, when a data management operation for maintaining predetermined data or an algorithm is performed by the user as a system management operation, the processing result of the operation is stored in the data information of the system management data 2281. When a user performs a group management operation that defines the authority of a user group that uses the present system, the processing result of the operation is stored in the group information of the system management data 2281. Further, when a user performs a user management operation for registering a user who uses the present system, the processing result of the operation is stored in the user registration information of the system management data 2281. The user registration information includes a user ID, a password, and the like. In addition, the access history of the user using the present system is stored in the access information of the system management data 2281.

  The game information receiving unit 2254 receives game information from the hall management server 2013. The game information includes game information transmitted from the plurality of slot machines 2014 and game information accumulated, edited, or processed by the hall management server 2013. Further, the game information of the slot machine 2014 in the hall store can be received in real time or near real time. The received game information is stored as game information data 2282a of the analysis database 2282 of the storage device 2280.

  Further, when the game information analysis system 2001 is introduced into an existing game system, the accumulated past game information can be collectively received.

  Also, in the game information analysis system of the present invention, the analysis database 2282 holds the index data 2282b used in the analysis of the game information, but it is necessary to update and generate each time the game information is received. Calculates the index data in the game information analysis unit 2255 described later and stores it as the index data 2282b.

  The game information analysis unit 2255 performs an analysis process at a predetermined timing based on the game information data 2282a and the index data 2282b of the analysis database 2282, and stores the analysis result as the analysis result data 2282c of the analysis database 2282. The timing at which the game information analysis unit 2255 performs the analysis process may be various, such as the timing at which the user requests display of an analysis report via the client terminal 2011 or the timing at which the game information reception unit 2254 receives the game information. Timing can be set.

  In addition, as described above, when the game information receiving unit 2254 receives the accumulated past game information in a lump, an analysis process is performed from predetermined game information by night batch, It can also be configured to perform generation.

  A network I / F (interface) unit 2256 controls a network I / F 2208 in FIG. 41 to control data transmission and reception between the analysis server 2012 and the client terminal 2011, and to play a game transmitted from the hall management server 2013. Control the reception of information.

  Each function of the analysis server 2012 shown in FIG. 44 is executed under the control of the CPU 2201 of the analysis server 2012 shown in FIG.

  FIG. 45 is a functional block diagram of the hall management server 2013. The hall management server 2013 includes a member management unit 2351, a game-related data management unit 2352, a game information transmission unit 2353, and a network I / F (interface) unit 2354. In addition, the hall management server 2013 stores the member management data 2381 and the game-related data 2382 in the storage device 2380 (corresponding to the external storage device 2304 in FIG. 42).

  Here, the member management data 2381 includes information on members who have registered as members at the hall store. Also, the game-related data 2382 includes game information transmitted from the hall management server 2013 to the analysis server 2012, and stores a game history in each slot machine 2014 (for a member's game history, an identifier such as a member ID and the like) In addition, various kinds of information including machine information of the slot machine 2014 and information on failure are stored.

  The member management unit 2351 controls a member registration operation at the hall store, and stores the registered member information in the member management data 2381 of the storage device 2380.

  The game-related data management unit 2352 collects data related to the game from each slot machine 2014, and stores the data in the game-related data 2382. The data related to the game includes various data related to the game, in addition to the start time, the end time, the bet amount, the payout amount, the machine ID, the player ID (in the case of a member) of each game in the slot machine 2014.

  The game information transmission unit 2353 transmits data collected from each slot machine 2014 by the game-related data management unit 2352 to the analysis server 2012 at a preset address as needed. Information for each game, such as a game start time, an end time, and a Bet amount, is basically transmitted in real time, but the transmission timing is variously determined according to the type of data.

  Each function of the hall management server 2013 shown in FIG. 45 is executed under the control of the CPU 2301 of the hall management server 2013 shown in FIG. Further, the game information analysis system 2001 according to the present invention is designed and developed independently of a game system including the hall management server 2013 (for example, from the hall management server 2013 of an existing game system manufactured by another company, There is a case where game information is transmitted to the game information analysis system 2001). In such a case, the transmission protocol and the transmission format in the hole management server 2013 of the game system and the analysis server 2012 of the game information analysis system 2001 are used. It is necessary to ensure consistency between the receiving protocol and the receiving format.

[Overview of Menu Configuration in Game Information Analysis System]
Next, a menu screen having a hierarchical structure displayed on the display of the client terminal 2011 by the game information analysis system 2001 according to the present invention will be described with reference to FIGS.

  FIG. 46 is a diagram showing a menu screen 2500 displayed on the display of the client terminal 2011. The menu screen 2500 is shown in association with the basic functions of the game information analysis system 2001. The menu screen 2500 is, for example, a screen first displayed on the display of the client terminal 2011 when the user logs in to the game information analysis system 2001 using the client terminal 2011.

  As shown in FIG. 46, the menu screen 2500 has a large summary report display unit 2510, a machine report display unit 2520, a player report display unit 2530, a member report display unit 2540, a real time display unit 2550, a professional analysis display unit 2560, The display unit includes a tool display unit 2570 and a system management display unit 2580.

  As shown in the upper part of FIG. 46, the basic functions of the game information analysis system 2001 include a summary report, a machine report, a player report, and a member report. Among these functions, the basic function “summary report” is associated with the summary report display unit 2510, that is, each report provided by the summary report display unit 2510 realizes the basic function. Similarly, the basic function “machine report” is associated with the machine report display unit 2520, the basic function “player report” is associated with the player report display unit 2530, and the basic function “member report” is the member report. This is associated with the display unit 2540.

  47 shows the same menu screen 2500 as that shown in FIG. 46, but here, the menu screen 2500 is shown in association with the additional function of the game information analysis system 2001.

  As shown in the upper part of FIG. 47, the auxiliary functions of the game information analysis system 2001 include real-time, specialized analysis, tools, and system management. Among these functions, the auxiliary function “real time” is associated with the real time display unit 2550, that is, the basic function is realized by a monitor display and a report provided by the real time display unit 2550. Similarly, the additional function “special analysis” is associated with the specialized analysis display unit 2560, the additional function “tool” is associated with the tool display unit 2570, and the additional function “system management” is associated with the system management display unit. 2580.

  FIG. 48 is a diagram for explaining the function and purpose of each report that can be selected on the summary report display unit 2510 in the menu screen 2500.

  The reports that can be selected in the summary report display section 2510 include a daily operation report, a daily financial report, a monthly operation report, a monthly financial report, and a monthly diagnostic report, as shown in FIG.

  Here, the daily operation report aims to report the daily operation status of the entire hall store, and displays various data that can detect a risk and a change in a trend related to the operation. It is also possible to make a sales achievement prediction. The daily financial report aims to report the daily financial status of the entire hall store, and displays various data that can detect changes in financial risks and trends.

  The monthly operation report is intended to report the monthly operation status of the entire hall store, and displays various data that can detect a risk and a change in a trend regarding the operation. It is also possible to make a sales achievement prediction. The monthly financial report aims to report the monthly financial status of the entire hall store and displays various data that can detect changes in financial risks and trends.

  The monthly diagnostic report is intended to report the monthly operating status of the entire hall store, and displays various data for determining the balance between the hall store and customer satisfaction. In addition, various data for determining matching between the characteristics of the slot machine and the characteristics of the customer are displayed.

  FIG. 49 shows the contents of the report displayed when a selectable daily operation report is selected in the summary report display section 2510. In the daily operation report, as shown in FIG. 49, the operation summary, Winloss accumulation, Winloss comparison, Bet transition, active session transition, active member transition, active unit transition, utilization rate transition, suspension rate transition, caution session transition, The transition details are displayed as one Web page on the display of the client terminal 2011 by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indices (for example, Winloss, operation rate, number of sessions, number of members, and the like). The Winloss accumulation displays the target achievement rate of Winloss and the result of predictive analysis. The Winloss comparison displays an index comparison analysis result of Winloss, Hold, and the operation rate. The Bet transition displays data for detecting a Bet fluctuation risk. The effective session transition displays data for detecting a fluctuation risk of an effective session. The effective member transition displays data for detecting a fluctuation risk of the effective member. The operating unit transition displays the transition of the number of operating machines (in this example, slot machines). The operating rate transition displays data for detecting a risk of a change in the operating rate of the machine. The transition of the stop rate displays data for detecting a risk of fluctuation in the machine stop time. The session requiring caution indicates a session determined as a session requiring caution (for risk management). For the transition details, a time-series list of operation-related indices is displayed.

  FIG. 50 shows the contents of a report displayed when a selectable daily financial report is selected in the summary report display section 2510. In the daily financial report, as shown in FIG. 50, the Winloss transition, the transition of money, the transition of each currency, the transition of cashless, the cashless category, and the point transition are, for example, Web executed by the client terminal 2011. The browser displays one Web page on the display of the client terminal 2011.

  Here, for example, the Winloss transition indicates a time-series transition of the funds by Winloss. The change of money displays the time-series change of money in the cash box. The transition for each currency displays a time-series transition for each currency in the cash box. The cashless transition shows the time-series transition of cashless. The cashless category displays a balance of cashless according to a composition ratio of a cashless category (for example, wat, coupon, ticket, and the like). The point transition displays data indicating the balance of points.

  FIG. 51 shows the contents of a report displayed when a selectable monthly operation report is selected in the summary report display section 2510. In the monthly operation report, as shown in FIG. 51, the operation summary, the Winloss accumulation, the Winloss comparison, the Bet transition, the effective session transition, the effective member transition, the operation unit transition, the operation rate transition, the stop rate transition, the caution session transition, The transition details are displayed as one Web page on the display of the client terminal 2011 by, for example, a Web browser executed on the client terminal 2011.

  Since these reports represent the daily operation reports described with reference to FIG. 49 on a monthly basis, detailed description will be omitted.

  FIG. 52 shows the contents of a report displayed when a selectable monthly financial report is selected in the summary report display section 2510. In the monthly financial report, as shown in FIG. 52, the Winloss transition, the currency transition, the transition for each currency, the cashless transition, the cashless category, and the point transition are, for example, Web executed by the client terminal 2011. The browser displays one Web page on the display of the client terminal 2011.

  Since these reports represent each of the daily financial reports described with reference to FIG. 50 on a monthly basis, detailed description will be omitted.

  FIG. 53 shows the contents of a report displayed when a selectable monthly diagnosis report is selected in the summary report display section 2510. In the monthly diagnosis report, as shown in FIG. 53, satisfaction balance, transition of satisfaction balance, popularity matching, characteristic matching, and feature characteristic matching are performed by, for example, one Web browser executed on the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Here, for example, for the satisfaction level balance, data representing a diagnosis of the operation balance in consideration of the customer satisfaction level is displayed. The transition of the degree of satisfaction balance displays time series details of the operation balance in consideration of the degree of customer satisfaction. The popularity matching displays an analysis result of the machine popularity matching viewed from the composition ratio of the machine (in this example, the slot machine) and the play time ratio. The characteristic matching displays an analysis result of the machine characteristic matching viewed from the machine composition ratio and the play time ratio. The feature characteristic matching displays an analysis result of the machine-feature characteristic matching viewed from the machine composition ratio and the play time ratio.

  FIG. 54 is a diagram for explaining the function and purpose of each report that can be selected on the machine report display unit 2520 in the menu screen 2500.

  As shown in FIG. 54, the reports that can be selected in the machine report display unit 2520 include a daily machine operation port, a monthly machine operation report, a monthly machine popularity report, and a monthly machine diagnosis report.

  Here, the daily machine operation report is intended to report the daily operation status of the machine (in this example, the slot machine), and displays various data that can detect a risk related to the operation and a change in a trend. . In addition, data for detecting a machine with a high frequency of failure and data for detecting a machine suspected to be a goto are displayed. The monthly machine operation report is intended to report the monthly operation status of the machine, and displays various kinds of data that can detect a change in a risk or a trend related to the operation. In addition, data for detecting a machine with a high frequency of failure and data for detecting a machine suspected to be a goto are displayed.

  The monthly machine popularity report is for reporting a monthly popularity status of the machine, and displays data for detecting a change in the trend of a popular model or an unpopular model. The monthly machine diagnostic report aims to report the monthly operating state of the machine, and displays data for determining the balance between the satisfaction of the hall store and the satisfaction of the customer. In addition, data for determining the balance between profit and operation is displayed.

  FIG. 55 shows the contents of a report displayed when a daily machine operation report that can be selected in the machine report display section 2520 is selected. In the daily machine operation report, as shown in FIG. 55, the operation summary, the Winloss comparison, the Bet transition, the stop time ranking, and the session requiring attention ranking are, for example, one Web browser executed by the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Here, for example, the operation summary displays a summary of operation-related indices (for example, Winloss / unit, play time / unit, and the like). The Winloss comparison displays the results of the index comparison analysis between Winloss / unit and Bet / unit. The Bet transition displays data for detecting a fluctuation risk of Bet / unit. The stop time ranking displays the machine stop time ranking. The Needs Attention session ranking displays the ranking of machines in the Needs Attention session.

  FIG. 56 shows the contents of a report displayed when a monthly machine operation report that can be selected in the machine report display section 2520 is selected. In the monthly machine operation report, as shown in FIG. 56, the operation summary, the Winloss comparison, the Bet transition, the stop time ranking, and the session requiring caution ranking are, for example, one Web browser executed by the client terminal 2011. It is displayed on the display of the client terminal 2011 as a Web page.

  Since these reports represent the daily machine operation reports described with reference to FIG. 55 on a monthly basis, detailed descriptions are omitted.

  FIG. 57 shows the contents of a report displayed when a monthly machine popularity report that can be selected in the machine report display section 2520 is selected. In the monthly machine popularity report, as shown in FIG. 57, Bet theme ranking, game type characteristics, denomination characteristics, theme characteristics, vendor characteristics, base P / O characteristics, matching class characteristics, game type , Popularity of a theme, popularity of a theme, popularity of a vendor, popularity of a base P / O, and popularity of a matching class are, for example, one by the Web browser executed on the client terminal 2011. Is displayed on the display of the client terminal 2011.

  Here, for example, the Bet theme ranking displays a ranking for the Bet theme. The characteristic of the game type indicates the Bet ratio of the game type. The characteristic of the denomination indicates the Bet ratio of the denomination. The characteristics of the theme indicate the Bet ratio of the theme. The characteristics of the vendor indicate the Bet ratio of the manufacturer. The characteristic of the base P / O indicates the Bet ratio of the base P / O. The characteristic of the matching class indicates the Bet ratio of the machine characteristic class. The popularity of the game type indicates the membership ratio of the game type. The popularity of the denomination indicates the membership ratio of the denomination. The popularity of the theme indicates the membership ratio of the theme. The popularity of the vendor displays the membership ratio of the manufacturer. The popularity of the base P / O indicates the membership ratio of the base P / O. The popularity of the matching class indicates the membership ratio of the machine characteristic class.

  FIG. 58 shows the contents of a report displayed when a monthly machine diagnostic report selectable on the machine report display section 2520 is selected. In the monthly machine diagnosis report, as shown in FIG. 58, the operation balance summary, the operation balance transition, the satisfaction balance summary, the satisfaction balance transition, and the machine satisfaction are, for example, the Web browser executed on the client terminal 2011. Is displayed on the display of the client terminal 2011 as one Web page.

  Here, for example, the operation balance summary indicates the operation balance summary of the operation rate and the profitability (Bet / H). The operating balance transition displays the time series details of the operating balance between the operating rate and the profitability (Bet / H). The satisfaction balance summary displays the balance between the satisfaction of the hall store and the satisfaction of the customer in a machine number distribution. The transition of the degree of satisfaction balance displays the balance between the degree of satisfaction of the hall store and the degree of satisfaction of the customer in time-series details of the machine number distribution. Machine Satisfaction displays the machine distribution of the balance between hall store and customer satisfaction.

  FIG. 59 is a view for explaining the function and purpose of each report that can be selected on the player report display unit 2530 in the menu screen 2500.

  As shown in FIG. 59, the reports selectable in the player report display section 2530 include a daily player operation report, a monthly player operation report, a monthly player characteristic report, and a monthly player diagnosis report.

  Here, the daily player operation report is intended to report the daily operation status of the entire player, and displays various data that can detect a risk or trend change related to the operation. It also displays data that can detect sessions suspected of goto. The monthly player operation report is intended to report the monthly operation status of the entire player, and displays various data that can detect a risk or trend change in operation. It also displays data that can detect sessions suspected of goto. The monthly player characteristic report aims to report the monthly behavioral characteristics of the entire player, and displays various data that can detect a change in the trend of the customer's behavioral characteristics. The monthly player diagnosis report is for reporting a monthly mental state of the entire player, and displays various data for determining customer mentality.

  FIG. 60 shows the contents of a report displayed when a daily player operation report selectable in the player report display section 2530 is selected. In the daily player operation report, as shown in FIG. 60, the operation summary, the Winloss comparison, the Bet transition, and the session of caution ranking are displayed as one Web page by the Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indices (for example, Winloss / session, play time (minute) / session, etc.). The Winloss comparison displays an index comparison analysis result of Winloss / session and play time (minutes) / session. The Bet transition displays data for detecting a fluctuation risk of Bet / session. The Needs Attention session ranking displays the ranking of machines in the Needs Attention session.

  FIG. 61 shows the contents of a report displayed when a monthly player operation report selectable in the player report display section 2530 is selected. In the monthly player operation report, as shown in FIG. 61, the operation summary, the Winloss comparison, the Bet transition, and the session of caution ranking are displayed as one Web page by the Web browser running on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Since these reports are the monthly player operation reports described with reference to FIG. 60, which are collectively represented on a monthly basis, detailed descriptions thereof will be omitted.

  FIG. 62 shows the contents of a report displayed when a monthly player characteristic report selectable on the player report display section 2530 is selected. In the monthly player characteristic report, as shown in FIG. 62, the Bet ranking of the player type, the characteristic of the player type, the characteristic of the matching class, the popularity of the player type, and the popularity of the matching class are, for example, the client terminal 2011. The Web browser being executed displays the Web page on the display of the client terminal 2011 as one Web page.

  Here, for example, the player type Bet ranking indicates the player type Bet ranking. The characteristics of the player type indicate the Bet ratio of the player type. The characteristic of the matching class indicates the Bet ratio of the player characteristic. The popularity of the player type indicates the slot and table ratio of the player type. The popularity of the matching class indicates the slot and table ratio of the player characteristics.

  FIG. 63 shows the contents of a report displayed when a monthly player diagnosis report selectable on the player report display section 2530 is selected. In the monthly player diagnosis report, as shown in FIG. 63, the change in the ratio of the Winloss session and the change in the ratio of the candlestick are converted into one Web page by the Web browser executed on the client terminal 2011, for example. Is displayed on the display.

  Here, for example, the change in the ratio of Winloss sessions displays the time-series details of the win / loss ratio of the sessions. The transition of the candlestick ratio displays the time-series details of the candle shape of the session.

  FIG. 64 is a diagram for explaining the function and purpose of each report that can be selected on the member report display unit 2540 in the menu screen 2500.

  As shown in FIG. 64, the reports selectable in the member report display unit 2540 include a daily member operation report, a monthly member operation report, a monthly member characteristic report, and a monthly member diagnosis report.

  Here, the daily member operation report is intended to report the daily operation status of the member, and displays various data that can detect a risk and a change in a trend regarding the operation. In addition, data that can detect a member suspected of being a goto is displayed. The monthly member operation report is intended to report the monthly operation status of the member, and displays various data that can detect a risk and a change in a trend regarding the operation. In addition, data that can detect a member suspected of being a goto is displayed. The monthly member characteristic report is intended to report the monthly behavior characteristics of the member, and displays various data that can detect a change in the trend of the customer's behavior characteristics. The monthly member diagnosis report aims to report the monthly mental state of the member, and displays various data for determining customer mentality.

  FIG. 65 shows the contents of a report displayed when a selectable daily member operation report is selected on the member report display section 2540. In the daily member operation report, as shown in FIG. 65, the operation summary, the Winloss comparison, the bet transition, and the session of caution ranking are displayed as one Web page by the Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Here, for example, the operation summary displays a summary of operation-related indices (for example, Winloss / person, play time (minutes) / person, etc.). The Winloss comparison displays an index comparison analysis result of Winloss / person and play time (minutes) / person. The Bet transition displays data for detecting a change risk of Bet / person. The sensitive session ranking displays the ranking of Winloss of the sensitive session.

  FIG. 66 shows the contents of a report displayed when a selectable monthly member operation report is selected in the member report display unit 2540. In the monthly member operation report, as shown in FIG. 66, the operation summary, the Winloss comparison, the Bet transition, and the session of caution ranking are displayed as one Web page by the Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  These reports are the monthly member operation reports described with reference to FIG. 65, which are collectively shown on a monthly basis.

  FIG. 67 shows the contents of a report displayed when a monthly member characteristic report that can be selected in the member report display unit 2540 is selected. As shown in FIG. 67, the monthly membership characteristics report shows Bet rankings by nationality, characteristics by nationality, characteristics by gender, characteristics by age, characteristics by visit interval, characteristics by visit frequency and Bet amount, The degree of popularity by nationality, the degree of popularity by gender, the degree of popularity by age, the degree of popularity by store visit interval, and the degree of popularity by store frequency and Bet amount are determined by, for example, a Web browser executed on the client terminal 2011. Is displayed on the display of the client terminal 2011 as one Web page.

  Here, for example, the Bet ranking by nationality indicates the Bet ranking by nationality. The characteristic for each nationality indicates the Bet ratio for each nationality. The characteristics for each gender indicate the Bet ratio for each gender. The age-specific characteristic indicates the age-specific Bet ratio. The characteristic for each store visit interval displays the Bet ratio for each store visit interval. The characteristics by visit frequency and Bet amount display the Bet ratio by visit frequency and Bet amount used. The popularity by nationality indicates the slot and table ratio by nationality. The popularity for each gender indicates the slot and table ratio for each gender. The popularity by age displays the slot and table ratio by age. The popularity by store visit interval displays the slot and table ratio by store visit interval. The visit frequency and the bet amount by bet amount display slots and table ratios by visit frequency and bet amount used.

  FIG. 68 shows the contents of a report displayed when a selectable monthly member diagnosis report is selected in the member report display section 2540. In the monthly member diagnosis report, as shown in FIG. 68, the player satisfaction score ranking is displayed as one Web page on the display of the client terminal 2011 by, for example, the Web browser executed on the client terminal 2011.

  Here, for example, the player satisfaction score ranking displays a ranking of customer satisfaction.

  FIG. 69 is a view for explaining the function and purpose of a report that can be selected on the real-time display unit 2550 in the menu screen 2500.

  The reports that can be selected on the real-time display unit 2550 include a real-time monitor and a real-time report, as shown in FIG.

  Here, the real-time monitor aims to monitor the operation status of machines and customers on the floor map in real time, displays a monitor screen of the status of machines and customers, and can detect failures and gotos To display the appropriate data. The real-time report is intended to report the operation status of the entire hall store in real time, and displays data that can detect risks and trends related to operation, as well as data that can detect failures and gotos I do.

  FIG. 70 shows the contents of a report displayed when a real-time monitor that can be selected on the real-time display unit 2550 is selected. In the real-time monitor, as shown in FIG. 70, the session, the event, the meter, the temperature, the humidity, the voltage, and the call are transmitted as one Web page by the Web browser executed on the client terminal 2011, for example. Displayed on the display. Also, as options, a camera angle, a temperature rating, and a call line are displayed.

  Here, for example, the session generates and displays an alert of the player's visit status and the session requiring attention. The event displays a machine status (for example, a status such as a stacker, a jackpot, a hand bay, and maintenance). The meter detects a machine requiring attention, for example, based on meter data transmitted from the slot machine 2014, and displays the status. The temperature indicates the distribution of the machine temperature. Humidity indicates the distribution of machine humidity. Voltage indicates the distribution of machine voltage. The call displays the call status. The camera angle displays the surveillance camera and the visual field range in the hall store. The temperature evaluation displays a temperature map of the entire floor. The call line displays an image of the call line.

  FIG. 71 shows the content of a report displayed when a real-time report selectable on the real-time display unit 2550 is selected. In the real-time report, as shown in FIG. 71, a summary and a chart are displayed as one Web page on the display of the client terminal 2011 by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the summary displays a summary of the operation index (for the current day). The chart displays a time chart (Winloss, Bet, session, member, operation rate, etc.). The time chart is, for example, a chart such as a candlestick divided at a certain time interval.

  FIG. 72 is a diagram for explaining the function and purpose of a report that can be selected on the specialized analysis display unit 2560 in the menu screen 2500.

  As shown in FIG. 72, the reports that can be selected in the professional analysis display unit 2560 include player psychological analysis, machine wave analysis, failure analysis, goto analysis, and correlation analysis.

  Here, the player psychological analysis is to analyze the winning / losing pattern of the customer (session) from the operation data of the machine, and to classify the psychological state of the customer, and display data that can analyze the gaming state for each session. I do. The machine wave analysis aims to collect indices indicating the characteristics of the game from the operation data of the machine and to classify the pattern of the game, and displays data that can analyze the feature winning probability and the volatility characteristics. The failure analysis is for summing up the number of failures for each cause from the event log of the machine and calculating the stop time, and displays data that can be analyzed for the cause of the failure. Goto analysis aims to extract customers (sessions) suspected of goto behavior from machine operation data, and displays data that can be analyzed for sessions requiring caution. The correlation analysis aims at extracting a combination having a high correlation between time series changes between indices and categories, and displays data that can be analyzed for a causal relationship that cannot be normally found.

  FIG. 73 shows the contents of a report displayed when a player psychological analysis that can be selected in the professional analysis display unit 2560 is selected. In the player psychology analysis, as shown in FIG. 73, the psychological summary, the psychological time-series list, and the candlestick chart are displayed as one Web page on the display of the client terminal 2011 by, for example, the Web browser executed on the client terminal 2011. Is displayed.

  Here, for example, the psychological summary displays a psychological characteristic machine list for each month. The psychological time series list displays a list of monthly foot psychological characteristics for each machine. The candle chart displays a psychological analysis candle chart by month and machine.

  FIG. 74A shows the contents of a report displayed when a machine wave analysis that can be selected on the specialized analysis display unit 2560 is selected. In the machine wave analysis, as shown in FIG. 74A, a wave summary and a wave chart are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011. You.

  Here, for example, the wave summary displays a game characteristic machine list. The wave chart displays a Winloss / Bet wave chart for each machine.

  FIG. 74 (B) shows the contents of a report displayed when a failure analysis that can be selected in professional analysis display section 2560 is selected. In the failure analysis, as shown in FIG. 74B, the details of the failure summary and the number of failures are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011. Is done.

  Here, for example, the failure summary displays a machine list of the number of failures for each month. For details of the number of failures, a detailed list of the number of failures by month and machine is displayed.

  FIG. 75A shows the contents of a report displayed when a goto analysis that can be selected on the specialized analysis display unit 2560 is selected. In the goto analysis, as shown in FIG. 75A, the goto summary is displayed as one Web page on the display of the client terminal 2011 by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the goto summary displays a month-by-month caution session list, a caution machine list, and a caution member list.

  FIG. 75B shows the content of a report displayed when a selectable correlation analysis is selected on the specialized analysis display unit 2560. In the correlation analysis, as shown in FIG. 75 (B), the correlation summary and details are displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the correlation summary and details display a summary and details of the correlation coefficient between the index and the category.

  FIG. 76 is a view for explaining functions and purposes of a report that can be selected on the tool display unit 2570 in the menu screen 2500.

  As shown in FIG. 76, the reports that can be selected on the tool display unit 2570 include an ad hoc report tool, a machine analysis, a member analysis, and a simulation tool.

  Here, the ad hoc report tool aims to enable a user to output an arbitrary report by using a database, and various database functions are utilized by the tool. Machine analysis aims to display a list of all machines, and you can also search for machines. Member analysis can also search for members for the purpose of displaying a list of all members. The simulation tool displays data that allows for prior confirmation of investment effects such as promotions for the purpose of trial calculation of sales / membership and the like when parameters are changed with reference to past performance data.

  FIG. 77A shows items displayed when an ad hoc report tool that can be selected in the tool display portion 2570 is selected. In the ad hoc report tool, as shown in FIG. 77A, items related to report selection, report reference, and the ad hoc report tool are converted into one Web page by the Web browser executed on the client terminal 2011, for example. It is displayed on the display of the terminal 2011.

  Here, for example, a display for instructing the user to select a report is displayed as an item related to report selection. As an item relating to the report reference, a display for the user to instruct the user to refer to the report is displayed. As an item relating to the ad hoc report tool, a display for instructing the user to perform various designations of the customized report creation tool is performed.

  FIG. 77B shows a report displayed when a selectable machine analysis is selected on the tool display unit 2570. In the machine analysis, as shown in FIG. 77B, the machine list is displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the machine list displays a machine list (for example, including items such as a base, an operation status, a characteristic, and a failure).

  FIG. 78A shows a report displayed when a selectable member analysis is selected on tool display portion 2570. In the member analysis, as shown in FIG. 78A, the member list is displayed on the display of the client terminal 2011 as one Web page by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, the member list displays a member list (for example, including items such as an individual, a base, and a category).

  FIG. 78B shows items displayed when a simulation tool that can be selected in the tool display portion 2570 is selected. In the simulation tool, as shown in FIG. 78B, items relating to the simulation tool are displayed as one Web page on the display of the client terminal 2011 by, for example, a Web browser executed on the client terminal 2011.

  Here, for example, simulation results for promotion and simulation results for operation are displayed as items related to the simulation tool.

  In addition, the menu screen 2500 includes a system management display unit 2580 that is selected to make settings and the like for the game information analysis system 2001 according to the present invention. Functions selectable in the system management display unit 2580 include data management, group management, user management, and access management, as shown in FIG.

  The data management is selected, for example, for setting game information and the like received from the hall management server 2013, and the group management is set, for example, for grouping of the client terminal 2011, the analysis server 2012, and the hall management server 2013. Selected for.

  The user management is selected, for example, to register and manage the user of the client terminal 2011 that receives the analysis result provided from the analysis server 2012. In the access management, for example, when a registered user refers to an analysis result using the client terminal 2011, it is selected to set a range of the analysis result that can be referred to according to the user or the client terminal 2011. You.

[Use case for game information analysis system]
Next, with reference to FIG. 79 to FIG. 100, it is assumed how the user of the game information analysis system 2001 according to the embodiment of the present invention can use the game information analysis system 2001. This will be described as a use case for each user.

  FIG. 79 is a diagram showing users assumed in the game information analysis system 2001 according to the embodiment of the present invention and typical use cases of the users. The users who are assumed to use the game information analysis system 2001 are roughly classified into four types. The first user is the owner of the hall store. The owner is a person who manages the operation of the hall store. Examples of the use case of the owner include management of the operation index of the whole hall store, sales risk management, diagnosis of operation balance, and the like.

  The second user is a machine keeper. The machine keeper is a person in charge of operation management of a machine (in this example, a slot machine). Use cases of the machine keeper include, for example, grasping the trend of the popularity of the machine, maintenance and management of the machine, and measures against goto.

  The third user is a marketer. Marketers are those who want to secure customers in hall stores and promote sales. Marketer use cases include, for example, understanding customer trends, drafting promotion plans, and marketing research.

  The fourth user is an operator. The operator is a person who operates machines and other devices in the hall store. The use cases of the operator include, for example, monitoring of operation indicators, monitoring of visitor status, monitoring of machine operation, and the like.

  FIG. 80 is a diagram exemplifying the relevance of use cases related to owners. At the heart of the owner's business is the operation and management of the hall store, which includes the separate operations of managing operating indicators, managing sales risk, and diagnosing operational balances. With regard to, the function of the game information analysis system 2001 of the present invention can be effectively utilized.

  FIG. 81 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which function of the menu screen 2500 is effectively used in a use case relating to the owner. FIG. In the use case related to the owner, as shown in FIG. 81, various reports included in the summary report displayed by the summary report display unit 2510 can be used.

  As described with reference to FIG. 80, the individual tasks related to the owner are management of the operation index, sales risk management, and diagnosis of the operation balance. In the management of the operation index, for example, sales, operation, Checking indicators related to customers is included.Sales risk management includes risk management based on confirmation of actual and predicted values against target values. Is included.

  FIG. 82 shows an operation summary (daily) which is a part of the report displayed when the display of the daily operation report displayed by the summary report display unit 2510 is instructed (see FIG. 49). ). In the operation summary (daily), for operation-related indices such as Winloss, occupancy rate, the number of sessions, and the number of members, the values of the indices in the actual daily and the average value of the indices in a predetermined period (comparison target period) Are displayed, and the rate of change (%) indicating how much the actual numerical value has changed from the average value is shown. In addition, for Winloss, a budget on the day and a budget usage rate (%) indicating how much the budget has been used are displayed.

  Here, paying attention to the point that the value of Winloss is lower than before (the rate of change is a relatively large value of −34.95), and taking this as a problem, hold (% ) Is a large change, such as a change rate of −30.87 and a change rate of the number of members of −24.53. Therefore, the owner can consider, for example, reviewing the set P / O and increasing the number of members by promotion as measures. As described above, the report of the game information analysis system 2001 of the present invention allows the user to grasp the problem and determine the corrective measures accurately and execute it.

  FIG. 83 shows Winloss accumulation (daily), which is a part of the report displayed when the display of the daily operation report displayed by the summary report display unit 2510 is instructed (see FIG. 49). ). The Winloss accumulation (daily) is a graph in which the vertical axis is the cumulative value of Winloss, and the horizontal axis is the graph of the date (date for one month), and the actual value of Winloss accumulation and the budget are displayed. The Winloss accumulation after today's date is displayed as a prediction within a prediction range (an area represented by a dotted rectangle in FIG. 83).

  Here, from the graph of FIG. 83, it can be seen that the cumulative Winloss has not reached the budget from the beginning of this month to the present, and that the cumulative Winloss will not reach the budget in the future (during this month). Be grasped. Therefore, the owner can consider, for example, an improvement measure for increasing the number of visitors and an improvement measure for increasing the operation rate of the machine. As described above, the report of the game information analysis system 2001 of the present invention can manage the achievement of the goal, and can grasp the problem at an early stage and take a precautionary measure to avoid the risk.

  FIG. 84 shows the satisfaction balance transition (monthly), which is a part of the report displayed when the display of the monthly diagnosis report displayed by the summary report display unit 2510 is instructed (FIG. 84). 53). The transition of the satisfaction balance (monthly) is a graph of the customer satisfaction score on the vertical axis and the hall store satisfaction score on the horizontal axis. In this example, the data from September 2013 to October 2014 is monthly. Are plotted. If there are many points in each month plotted in the upper right area, it can be said that the balance is satisfactory. Conversely, if there are many points in each month plotted in the lower left area, it can be said that the balance is not good.

  When there are many points plotted near the line 2511 extending in the direction closest to the horizontal axis from the origin of the graph shown in FIG. 84, the satisfaction level is high for the hall store and low for the customer. It is a state, and it cannot be said that it is favorable as a satisfaction level balance. On the other hand, if there are many points plotted near the line 2512 extending in the direction closest to the vertical axis from the origin of the graph shown in FIG. 84, the satisfaction level is low for the hall store and high for the customer. It is a state, and it cannot be said that it is favorable as a satisfaction level balance.

  Here, from the graph of FIG. 84, the balance between customer satisfaction and sales is generally good, but if the analysis result of FIG. 83 is also obtained at this time, the Winloss value does not achieve the target. Is grasped. Therefore, the owner can consider, for example, an improvement measure for increasing sales while maintaining customer satisfaction and an improvement measure for improving sales with customers while performing a return promotion. As described above, according to the report of the game information analysis system 2001 of the present invention, it is possible to maintain the sales continuously in consideration of the customer satisfaction, and not only the profit but also the customer satisfaction (return to the customer) ).

  FIG. 85 is a diagram exemplifying the relevance of a use case relating to a machine keeper. At the heart of the machine keeper's business is machine operation management, which includes individual tasks of grasping machine popularity trends, maintenance management, and countermeasures against goto, and for each of these individual tasks, The functions of the game information analysis system 2001 of the present invention can be effectively used.

  FIG. 86 shows a menu screen 2500 displayed on the display of the client terminal 2011 and which functions of the menu screen 2500 are effectively used in the use case relating to the machine keeper in the game information analysis system 2001 of the present invention. FIG. In the use case related to the machine keeper, as shown in FIG. 86, various reports included in the machine report displayed by the machine report display unit 2520 and the goto analysis displayed by the specialized analysis display unit 2560 can be used.

  As described with reference to FIG. 85, the individual tasks related to the machine keeper are grasping, maintaining and managing the machine popularity trend. ) The confirmation of machine trend is included (the above-mentioned machine report is used). The maintenance management includes, for example, the confirmation of a machine with a high failure frequency (the above-mentioned machine report is used). The countermeasures include checking a machine requiring caution, a player requiring caution, or the like, in which the investment amount or the amount of money is doubtful (the above-described goto analysis is used).

  FIG. 87 shows the characteristics (monthly) of the vendor, which is a part of the report displayed when the display of the monthly machine popularity report displayed by the machine report display unit 2520 is instructed (FIG. 87). 57). The vendor characteristics (monthly) represent the monthly Bet ratio by manufacturer, with the vertical axis representing the Bet ratio and the horizontal axis representing each month from December 2013 to October 2014. And the Bet ratio by manufacturer for each month is shown.

  Here, from the graph of FIG. 87, it is possible to grasp the market share of each manufacturer in terms of the Bet ratio in each month. For example, as shown in the dotted rectangular area, it can be understood that there is a large change in the Bet composition ratio of the machines of company D and company E (in this example, the slot machine) during the period. In such a case, the machine keeper can review the configuration of the machine to be introduced into the hall store or plan an event for a machine with a low operating rate. As described above, the report of the game information analysis system 2001 of the present invention makes it possible to examine the optimal machine configuration that grasps the trend of machine popularity, and to reduce the operating rate of machines whose popularity has been reduced due to the decline in popularity. Follow-up can also be done.

  FIG. 88 shows a downtime ranking (monthly), which is a part of the report displayed when the display of the monthly machine operation report displayed by the machine report display unit 2520 is instructed (FIG. 88). 56). The downtime ranking (monthly) indicates machines with long downtime individually in a ranking format.

  Here, in the graph of FIG. 88, the machine with the machine ID = “0085” (in this example, the slot machine) has the longest stop time, and then the machine with the machine ID = “0043” has the longest stop time. Next, it is displayed that the stop time of the machine with the machine ID = “0053” is long, and it is possible to know which machine has a long stop time due to a failure. In such a case, the machine keeper can consider strengthening the regular maintenance to reduce the downtime, or consider overhaul of each machine. As described above, the report of the game information analysis system 2001 of the present invention can reduce the operation loss due to the machine trouble, and can realize the machine operation with less trouble.

  FIG. 89 shows a goto summary that is a part of a report displayed when the display of the goto analysis displayed by the specialized analysis display unit 2560 is instructed (see FIG. 75A). The Goto Summary shown in FIG. 89 displays statistics of the session requiring attention and a list of abnormal sessions (session required list).

  Here, the statistics of the session requiring caution indicate that among the players who won the session (a game consisting of a series of games played), the player having an abnormal ratio with respect to the sales of the hall store is a caution session. And displays the number of sessions requiring attention, the total Bet, and Winloss. In the abnormal session list, a list of suspicious sessions is displayed. The session list includes a start date and time, an end date and time, an identification ID (session ID), a player ID, a machine ID, a maker, a theme, a play time (h), a Bet meter, Winloss, and Bet / game. In this example, the list of abnormal sessions is displayed in the order of the winning amount (in order of smaller Winloss value).

  Such reports allow the machine keeper to efficiently detect sessions with abnormal investment or balances, for example, to take steps to improve monitoring of machines and players that need attention. be able to. As described above, the report of the game information analysis system 2001 of the present invention makes it possible to manage the measures against goto and to minimize the loss due to fraud.

  FIG. 90 is a diagram exemplifying the relevance of use cases related to marketers. At the heart of the marketer's business is customer retention (sales promotion), which includes the individual tasks of identifying customer trends, developing promotion plans, and conducting marketing research. With regard to, the function of the game information analysis system 2001 of the present invention can be effectively utilized.

  FIG. 91 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which functions of the menu screen 2500 are effectively used in a use case relating to a marketer. FIG. In the use case relating to the marketer, as shown in FIG. 91, various reports included in the player report displayed by the player report display unit 2530, various reports included in the member report displayed by the member report display unit 2540, and An ad hoc report tool and a simulation tool displayed by the tool display unit 2570 can be used.

  As described with reference to FIG. 90, the individual tasks related to marketers are grasping customer trends, drafting promotion plans, and conducting marketing surveys. (Including the above-mentioned player report and member report are used), and planning of the promotion plan includes preliminary simulation and the like at the time of executing the promotion (using the above-described simulation tool), The marketing research includes detailed research using an ad hoc tool and creation of an arbitrary report (the above-described ad hoc report tool is used).

  FIG. 92 shows characteristics (monthly) by visit frequency and Bet amount, which are part of the report displayed when the display of the monthly member characteristic report displayed by the member report display unit 2540 is instructed. (See FIG. 67). The characteristics (monthly) of the visit frequency and Bet amount shown in FIG. 92 represent the Bet ratio for each customer type including the visit frequency of the customer on a monthly basis, with the vertical axis representing the Bet ratio and the horizontal axis representing 2013/12. It is a bar graph which is each month from month to October, 2014.

  Here, from the graph of FIG. 92, it is possible to grasp the share of each customer type in terms of the Bet ratio in each month. For example, as shown in a dotted rectangular area, it is possible to understand that there is a large change in the Bet composition ratio of customers who visit the store distantly or customers with high Bet in the period. In addition, a decrease in the Bet ratio of good customers is also considered to be a problem. In such a case, for example, the marketer considers implementing a point giving service as a measure to make a customer who visits frequently a good customer, or consider a measure to develop a new member. be able to. As described above, the report of the game information analysis system 2001 of the present invention makes it possible to examine and implement an action for the target customer who has grasped the customer trend.

  FIG. 93 illustrates a simulation result (promotion simulation) of the simulation tool, which is a part of a report displayed when the display of the simulation tool displayed by the tool display unit 2570 is instructed. 78 (B)). The promotion simulation shown in FIG. 93 displays the estimated amount of Winloss, the simulation amount, the difference (%) between the estimated amount and the simulation amount, the budget, and the current budget usage (%), and displays two graphs. indicate.

  The first graph shows a Winloss forecast (cumulative) and a Winloss simulation (cumulative) with respect to the Winloss budget, with the vertical axis representing the amount of Winloss (cumulative) and the horizontal axis representing February 2014 to 2014. It is until December, and is a graph showing the transition of Winloss prediction (cumulative) and Winloss simulation (cumulative) over time.

  The second graph shows the time series transition of Winloss prediction (cumulative) and Winloss simulation (cumulative). The vertical axis indicates the amount of Winloss, and the horizontal axis indicates the period from February 2014 to December 2014. In this case, the graph shows the transition between the Winloss prediction and the Winloss simulation over time.

  Further, with respect to the first graph and the second graph, an operation model and an operation rate / stop rate of the machine can be set (see a setting area at the upper right of FIG. 93).

  Marketers have a need to grasp specific numerical values and effects in advance when conducting promotions. Therefore, if a simulation tool as shown in FIG. 92 is used, a simulation is performed on the promotion cost and its effect, and more specific numerical values and effects can be grasped in advance. As described above, the report of the game information analysis system 2001 of the present invention allows a promotion plan to be made utilizing the past results, and the cost and the promotion target can be optimized.

  FIG. 94 shows an ad hoc report tool, which is a report output instruction screen displayed when the display of the ad hoc report tool displayed by the tool display unit 2570 is instructed (see FIG. 77A). In the ad hoc report tool shown in FIG. 94, an index area displaying an index and a dimension area displaying a dimension are displayed on the left side. Indices include a Bet total, a payout total, a jackpot, a Winloss, the number of games, and the like. Dimensions include daily, weekly, monthly, quarterly, and annual.

  On the right side of FIG. 94, there is an area for specifying the display mode of the report. A field for specifying a value (VALUE) indicating a target to be displayed and counted, and a group (GROUP) indicating a unit for grouping are displayed. A column for specifying, a column for specifying a series (SERIES) indicating a value for sorting the display order, a column for specifying a page (PEGE) indicating a unit for performing a page break, and a filter (FILTER) indicating a unit for performing filtering. The field to specify is displayed. Further, icons that can be used to make detailed display settings and the like can be added to each input field.

  In the example of FIG. 94, in the column of the value (VALUE), “number of games” is designated from the index area, a summary of the number of games is displayed, and the frequency is set to be displayed for every 90000 cases. The specified “setting” icon is designated. In the column of “GROUP”, “theme” is designated from the index area. No other fields are specified.

  As a result, as shown in FIG. 95, a summary of the number of games is displayed in the upper part, a histogram related to the count (frequency) for each number of games is displayed in the middle part, and the number of games for each theme is displayed in the lower part.

  The summary displayed in the upper part of FIG. 95 includes the total number of games (SUM), the average (AVG), the minimum number of games (in one session) (MIN), and the maximum number of games (in one session) (MAX) , And standard deviation (STD) are shown.

  In the middle part of FIG. 95, the count (frequency) for each game number (in one session) is expressed as a histogram. For example, the number of games in which the number of games is 1 to 90000 games, the number of games in which the number of games is 90001 to 180000 games, and the like are displayed in a histogram according to the count on the vertical axis.

  In the lower part of FIG. 95, the number of games for each theme is shown. For example, the number of games with the theme = “A1” is displayed as 13,174, and the number of games with the theme = “A2” is displayed as 28,746.

  94 and 95 described above, information and characteristics of machines and customers can be analyzed from various angles. As described above, the report of the game information analysis system 2001 of the present invention enables creation of a report customized by the marketer. In addition, an analysis tool including an index unique to the game information analysis system can be provided.

  In addition, marketers sometimes want to grasp the characteristics of machines and customers by the amount, operation, and category, but by using the report by the ad hoc report tool shown in FIGS. It is possible to check the amount and the category effective at the time of promotion.

  FIG. 96 is an ad hoc report tool, and shows the degree of popularity (Bet amount) for each theme and each age.

  In the upper part of FIG. 96, a summary is displayed, in which the total (SUM), the average (AVG), the minimum (MIN), the maximum (MAX), and the standard deviation (STD) of the bet amount are shown. ing.

  In the middle part of FIG. 96, a bar graph showing the total Bet amount by age of the machine with the theme = “B2” (slot machine in this example) is shown. The lower part of FIG. 96 shows a bar graph representing the total Bet amount by age in the machine with the theme “A3”.

  The marketer may want to analyze the popularity of the machine in detail. However, the report by the ad hoc report tool shown in FIG. 96 described above can grasp the detailed popularity of the machine, and can also understand the customer characteristics of the popular machine. Analysis can be performed. For example, referring to FIG. 96, it can be seen that the machine with the theme = “B2” is popular in the thirties, but is also somewhat popular in the twenties, forties, and fifties around the thirties. Also, it can be seen that the machine with the theme = “A3” is overwhelmingly popular in the forties and hardly popular in other ages.

  FIG. 97 is an ad hoc report tool showing the operating days of the week for each member type.

  In the upper part of FIG. 97, a summary is displayed, in which the total (SUM), the average (AVG), the minimum (MIN), the maximum (MAX), and the standard deviation (STD) of the bet amount are shown. ing.

  In the middle part of FIG. 97, a bar graph showing the used Bet amount (operating day, visiting day) for each day of the week of the member whose member type is “important” is shown. In the lower part of FIG. 97, a bar graph showing the used Bet amount (operating day, visiting day) for each day of the week of the member whose member type is “new” is shown.

  The marketer may want to grasp the operating trend of each member type. However, the report by the ad hoc report tool shown in FIG. 97 can grasp the operating trend of the member. It is possible to make a promotion plan. For example, referring to FIG. 97, it can be seen that the members whose member type is “important” have a tendency that the operation on Wednesday is low. In addition, it can be seen that the members of the member type = “new” tend to have low activity on Friday.

  FIG. 98 is a diagram exemplifying the relevance of use cases relating to operators. At the center of the operator's work is the operation work, which includes individual work such as monitoring of operation indicators, monitoring of visitor status, and monitoring of machine operation. The functions of the game information analysis system 2001 of the invention can be effectively used.

  FIG. 99 shows a menu screen 2500 displayed on the display of the client terminal 2011 in the game information analysis system 2001 of the present invention, and which functions of the menu screen 2500 are effectively used in a use case relating to the operator. FIG. In the use case relating to the operator, as shown in FIG. 99, a real-time monitor and a real-time report displayed by the real-time display unit 2550 can be used.

  As described with reference to FIG. 98, the individual tasks related to the operator are monitoring of the operation index, monitoring of the visitor status, and monitoring of the machine operation. The confirmation of the situation is included (the above-described real-time report is used), and the monitoring of the visitor state includes the confirmation on the floor map of the player playing the game (the above-described real-time monitor is used). The monitoring of the machine operation includes checking on the floor map of the faulty machine (the above-described real-time monitor is used).

  FIG. 100 shows a summary or a graph, which is a part of the report displayed when the display of the real-time report displayed by the real-time display unit 2550 is instructed (see FIG. 71). In the real-time report shown in FIG. 100, one summary and five graphs are displayed. The summary shown on the upper left is an item summary, and displays real-time results for each of Winloss, Bet total, operation rate (%), number of units (number of machines), number of sessions, and number of members. For Winloss, the budget and the current usage (%) of the budget are also displayed.

  The graph shown on the upper right side of FIG. 100 shows the transition of the accumulated Winloss results up to the current time as time elapses. Along with the results of the cumulative Winloss, the forecasts are displayed with the passage of time.

  The graph shown on the left side of the middle part of FIG. 100 displays the transition of the Bet meter up to the current time as time elapses. The graph shown on the right side in the middle of FIG. 100 displays the transition of the number of active sessions over time until the current time. Note that these graphs also display a straight line representing the average at the same time.

  The graph shown on the lower left side of FIG. 100 displays the transition of the number of active members until the current time with the passage of time. Further, the graph shown on the lower right side of FIG. 100 displays the transition of the operation rate as time elapses until the current time. Note that these graphs also display a straight line representing the average at the same time.

  With the online report shown in FIG. 100 described above, it is possible to confirm the transition of sales, machine operation, and visitor by time zone. As described above, the report of the game information analysis system 2001 of the present invention enables the operator to check the operation status during the day and optimize the service operation. It is also possible to control the increase or decrease in the number of employees by time zone and to efficiently allocate personnel.

[Menu structure and index of game information analysis system]
Next, with reference to FIG. 101 to FIG. 120, a configuration, an index, and a category of a menu screen provided and used by the game information analysis system 2001 according to the embodiment of the present invention will be described.

  FIG. 101 is a list of reports related to basic functions provided by the menu screen 2500 shown in FIG. 46. Basic functions include summary reports, machine reports, player reports, and membership reports. The summary report provides an analysis report for the entire store and includes daily operating reports, daily financial reports, monthly operating reports, monthly financial reports, and monthly diagnostic reports. The machine report provides an analysis report for the machine (in this example, the slot machine) and includes a daily machine operation report, a monthly machine operation report, a monthly machine popularity report, and a monthly machine diagnostic report.

  The player report provides an analysis report for the entire player, and includes a daily player operation report, a monthly player operation report, a monthly player characteristics report, and a monthly player diagnosis report. The member report provides an analysis report for members, and includes a daily member operation report, a monthly member operation report, a monthly member characteristics report, and a monthly member diagnosis report.

  FIG. 102 is a table summarizing reports and functions related to the additional functions provided by the menu screen 2500 shown in FIG. 47. Additional features include real-time, specialized analysis, tools, and system management. The real time is a function for grasping the situation of the hall store on the day in real time, and includes a real time monitor and a real time report. The specialized analysis provides highly specialized analysis for each purpose, and includes player psychological analysis, machine wave analysis, failure analysis, goto analysis, and correlation analysis.

  The tool is an analysis tool by the user himself, and includes an ad hoc report tool, a machine list, a member list, and a simulation tool. System management provides functions related to system operation management, and includes data management, group management, user management, and access management.

  FIG. 103 is a diagram summarizing the basic indices provided in the game information analysis system 2001 according to the present invention, together with a method of obtaining and counting, as a list. The inserted amount (IN) indicates the amount inserted by the player. The payout amount (OUT) indicates the amount paid out by the slot machine. The jackpot amount (JP) indicates the jackpot amount paid out by the slot machine. The play sales amount (Winloss) represents the sales amount based on the difference between the input amount and the payout amount. The number of games (Games) represents the number of games played on the slot machine. The play time represents the time from the start of the game to the end of the game in the slot machine. The number of sessions is a unit of a series of games played by the player, and includes a plurality of games.

  The input amount, the payout amount, the jackpot amount, and the number of games are data obtained from the hole management server (data transmitted from the slot machine), and the play sales amount, the play time, and the number of sessions are obtained from the hole management server. This is information calculated from the acquired data and the like. Further, the number of games may be calculated from data acquired from the hall management server or the like.

  FIG. 104 is a diagram summarizing the basic machine index provided by the game information analysis system 2001 according to the present invention, as well as an acquisition / aggregation method and a list. As the machine basic index, for example, the operating rate, the stop time, the failure time, the hand bay time, the other stop time, the number of operating days / machine, the number of machines (the number of registrations), the actual measurement PO, the average Bet per game, the number of failure events, There are the number of non-failure events and the hold rate (Hold (%)).

  For example, the operating rate is an operating rate of a machine (in this example, a slot machine) and is calculated by playing time / business hours. The stop time is a service stop time other than the failure. The failure time is a service suspension time due to a machine failure. The actual measurement PO is a PO rate in a period or a game section, and is obtained by (OUT + IN) / IN × 100. The hold ratio is obtained by (1− (OUT + JP) / IN) × 100.

  FIG. 105 is a diagram summarizing the player basic indices provided in the game information analysis system 2001 according to the present invention, together with a method of obtaining and counting, as a list. The player basic index includes, for example, the number of members, the number of visits, the number of visits, the number of days elapsed since the latest visit, the number of visiting members, the member ratio (%), and the customer satisfaction score.

  FIG. 106 is a diagram summarizing the balance determination index (1) provided by the game information analysis system 2001 according to the present invention, together with an explanation, an evaluation determination, a determination threshold, a counting method and remarks. The balance determination index (1) includes, for example, a satisfaction rank, a satisfaction balance, a hall store satisfaction score, and a customer satisfaction score.

  FIGS. 107 and 108 are diagrams summarizing the balance determination index (2) provided in the game information analysis system 2001 according to the present invention, together with explanations, evaluation determinations, determination thresholds, counting methods and remarks. Examples of the balance determination index (2) include a shape psychological score, a balance psychological score, a mustache psychological score, a volume psychological score, a winning session expected value score, an operating balance score, an operating score, a profit score, and a member score.

  FIG. 109 and FIG. 110 are tables summarizing psychological indices provided by the game information analysis system 2001 according to the present invention, together with explanations, evaluation judgments, judgment thresholds, counting methods and remarks. As psychological indicators, for example, satisfaction class, win 1 (ratio), win 2 (ratio), win 3 (ratio), win 4 (ratio), loss 1 (ratio), loss 2 (ratio), loss 3 ( Ratio), loss 4 (ratio), minute (ratio), cumulative sales amount (Open), cumulative sales amount (High), cumulative sales amount (Low), cumulative sales amount (Close), cumulative sales amount BB + 3, cumulative sales amount BB-3, candle shape code (psychological score), member session ratio, and winning rate (session).

  FIG. 111 and FIG. 112 are diagrams summarizing the wave characteristic index (1) provided in the game information analysis system 2001 according to the present invention, together with explanation, evaluation judgment, judgment threshold value, counting method and remarks. As the wave characteristic index (1), for example, Win / Bet, Win / Bet accumulation, Win / Bet accumulation (theoretical value), section determination, all sections Winloss / Bet magnification per interval, normal section Winloss / Bet magnification per interval There is an interval, a release interval per Winloss / Bet magnification, an entire section Winloss / Bet deviation, a normal section Winloss / Bet deviation, a release section Winloss / Bet deviation, and a release time rate (%).

  FIG. 113 and FIG. 114 are diagrams summarizing the wave characteristic index (2) provided by the game information analysis system 2001 according to the present invention, together with explanations, evaluation judgments, judgment thresholds, counting methods and remarks. As the wave characteristic index (2), for example, the number of occurrences by feature game magnification, the feature game PO, the average Bet per game, the characteristic (interval per unit of × 100 or more), the characteristic (average magnification of × 100 or more) ), Characteristics (PO at low magnification), the number of progressive occurrences, the number of jackpot occurrences, the ratio of the number of member games, the hit interval of feature games, the average magnification of feature games, and the normal PO.

  FIG. 115 is a diagram summarizing the session characteristic index provided in the game information analysis system 2001 according to the present invention, together with a description, evaluation judgment, judgment threshold value, and remarks. Examples of the session characteristic index include a slot investment amount (losing session), a table investment amount (losing session), an average Bet per game per slot, an average Bet per game per table, and a normal PO (Win of a gaming machine) excluding a big hit. / Bet, PO rate of less than x100), and normal PO (normal PO of the gaming machine).

  FIG. 116 is a diagram summarizing a calendar index provided by the game information analysis system 2001 according to the present invention, together with a description, evaluation judgment, judgment threshold value, and remarks. As the calendar index, for example, there is user arbitrary data.

  FIG. 117 and FIG. 118 are tables summarizing machine categories provided by the game information analysis system 2001 according to the present invention, together with classification definitions and remarks. The machine category includes, for example, denomination, theme, vendor, location, set payout rate (%), latest operation day, game type class (game type), game type class (link presence / absence), game type class (progressive presence / absence), Game type class (display shape), game type class (number of reels), game type class (number of lines), game type class (number of bets per line), game type class (bonus characteristics), game type class (table type), Game type class, big hit interval class (x100 or more hit interval), big hit average magnification class (x100x or more average magnification), low magnification PO class (PO except x100x or more hit), feature Hit interval class, feature average magnification class, There is PO class, and the machine user-defined.

  FIG. 119 is a diagram showing a list of player categories provided by the game information analysis system 2001 according to the present invention, together with classification definitions and remarks. The player category includes, for example, player type (member / non-member), player rank, gender, nationality, age, latest operating day, member category, game type, and member user definition.

  FIG. 120 is a diagram showing a list of calendar categories provided by the game information analysis system 2001 according to the present invention, together with classification definitions and remarks. As the calendar category, for example, there is a user arbitrary category.

[Detection of bonus game status]
Next, a bonus game state detection process for detecting whether or not each game of the slot machine 2014 performed by the player is in the bonus game state will be described with reference to FIGS. Such a bonus state detection process is performed, for example, by the game information analysis unit 2255 of the analysis server 2012 in batch or real time. Here, the bonus state is a state in which the slot machine 2014 executes the game as a bonus game, and the bonus game includes a free game, a feature game, and the like.

  If the analysis server 2012 can obtain information that the executed game is a bonus game from each slot machine 2014 via the hole management server 2013, the above-described bonus state detection processing is unnecessary, but the game information In the case where information such as a start time, an end time, a player investment amount, a slot machine payout amount, and a machine ID is transmitted from each slot machine 2014 for each game, it is determined whether each game is a bonus game. If the game information is to be used for the game information analysis process, the process is required. Further, even when information indicating whether or not a bonus game is given for each game, it is desirable that it is possible to grasp a state that the game is not a bonus game but is substantially a bonus game state.

FIG. 121 is a flowchart showing an outline of the processing procedure of the bonus game state detection processing. First, in step S111, a normal time PO (payout) is calculated. The payout is calculated by the following equation 1.
Payout = (amount paid out of slot machine / amount invested by player) × 100 (formula 1)
This process is, for example, a process of determining, during a predetermined period, a release section in which the player wins most and a normal section other than the release section, and obtaining the PO rate in the normal section as the normal time PO. Details of the processing will be described later.

  Here, the predetermined period is, for example, several hours, one day, one week, one month, and the like, and the normal time PO is information of a property to be obtained in advance as statistical data. Therefore, in the flowchart of FIG. 121, for convenience, it is described as step S111, but the calculation of the normal time PO can be performed at an arbitrary timing before the bonus game state detection processing is performed. Further, the normal time PO can be obtained in advance for each slot machine.

  Next, in step S112, candidates for the bonus game state are detected. In this process, a PO for each game is obtained from the data of each game transmitted from the slot machine 2014, and a game whose deviation from the normal PO is equal to or more than a predetermined ratio (or a predetermined value) is determined as a bonus game state candidate. This is the process of detecting as Details of the processing will be described later.

  Next, in step S113, the game detected as a bonus game state candidate is reevaluated, and in step S114, a game that finally satisfies the bonus game condition is detected as being in the bonus game state. The details of these processes will be described later.

  FIG. 122 is a graph illustrating the transition of the game balance for the game in the slot machine 2014. The vertical axis in FIG. 122 represents the amount of money, and the unit is, for example, Hong Kong dollar (HKD), US dollar (USD), Japanese yen (JPY), and the like. The horizontal axis in FIG. 122 represents a game. In this example, when the first game to the thirtyth game are performed by the player, it shows how the accumulation of the player's input amount and the accumulation of the slot machine's payout amount in each game have changed. , The amount of money for the player.

  If the line representing the player's balance is above 0, the balance is negative (for the player), and if it is below 0, the balance is positive (for the player).

  In the example of FIG. 122, the player invests a fixed Bet amount (5HKD) every time from the first game to the 30th game, and in each game, the slot machine 2014 determines the payout amount by lottery and pays out. The player's balance was negative from the first game to the seventeenth game, but turned positive from the eighteenth game to the twenty-third game, then returned again to negative, and finally the player's balance was minus 20 (HKD). It is shown that it has become.

  Conversely, from the viewpoint of the hall store, the balance was positive from the first game to the seventeenth game, but turned negative after the eighteenth game to the twenty-third game, and then returned to a positive state again. 20 (HKD).

  FIG. 123 is a diagram showing data used to display the graph showing the transition of the game balance in FIG. 122. This data is transmitted from the slot machine 2014 to the analysis server 2012 via the hole management server 2013. It is the played game information.

  The game information of FIG. 123 includes a game number, a player investment amount, a slot machine payout amount, a game end date and time, a game start date and time, a member identification code (member ID), and a machine identification code (machine code). The member ID is set when a member card is inserted into the slot machine 2014. In this manner, the analysis server 2012 can grasp, for example, in real time, what kind of investment and payout is being performed by the specific slot machine 2014 in each game.

  Next, with reference to FIG. 124, the process regarding the calculation of the normal time PO in step S111 in FIG. 121 will be described in detail. FIG. 124 shows the result of calculation of various indices based on the game information received from the slot machine 2014 by the game information analysis unit 2255 of the analysis server 2012.

  The game NO, the player investment amount (IN), and the slot machine payout amount (OUT) shown in FIG. 124 are the same as the game number, the player investment amount, and the slot machine payout amount shown in FIG. It is the game information received from 2014.

The PO (payout) shown in FIG. 124 is calculated by the analysis server 2012 using the following equation 2 for each game.
PO = slot machine payout amount (OUT) / player investment amount (IN) × 100 (formula 2)

The Winloss shown in FIG. 124 is calculated by the analysis server 2012 according to the following Expression 3 for each game.
Winloss = player investment amount (IN)-slot machine payout amount (OUT) (Equation 3)
Winloss / Bet is obtained by dividing the above Winloss by the Bet amount, and here, the player investment amount (IN) is the Bet amount.

  Here, when a moving average of Winloss / Bet is calculated, a value as shown in the rightmost column of FIG. 124 is obtained for each game. This Winloss / Bet moving average is a moving average of Winloss / Bet of five games (refer to the index “section determination” in FIG. 111). In this example, the five games to be subjected to the moving average include the preceding two games and the following two games. However, various settings such as a moving average including the preceding four games may be used. Can be.

  Next, the threshold value of the Winloss / Bet moving average is set to -0.5, and when the value of the Winloss / Bet moving average is larger than -0.5, the set of the games is set to the "normal section", and the Winloss / Bet moving average is set. Is less than or equal to -0.5, the set of the games is defined as a "release section". By performing such processing, it is possible to determine a release section, which is a section where the player wins more, and a normal section, where the player wins less.

After that, the average value of the PO in the normal section is calculated (the PO in the dotted rectangle in FIG. 124 is the calculation target). As described above, the normal time PO can be obtained in a period such as one day or one week, but here, for convenience, it is assumed that the PO is obtained from the first game to the 50th game. As a result, the normal time PO is obtained by the following equation (4).
Normal time PO = 1900/24 = 79.2 (rounded to the second decimal place) (Equation 4)

  Next, with reference to FIG. 125 and FIG. 126, the processing related to the detection of the bonus game state candidate in step S112 of FIG. 121 will be described in detail. FIG. 125 is a graph illustrating the transition of the game balance for the game in the slot machine 2014. The graph of FIG. 125 is a game different from the game shown in FIG. 122, but the notation is the same (however, the amount of money on the vertical axis is a larger value).

  In FIG. 125, it can be seen that the bonus game is executed from the eighteenth game to the twenty-fifth game (the part indicated by the dotted line in FIG. 125), and the payout amount of the slot machine suddenly changes to a large value.

  FIG. 126 shows the game information corresponding to the graph of FIG. 125. In addition, the analysis server 2012 calculates the PO for each game and the PO moving average. This PO moving average is a moving average of POs of three games. In this example, the three games to be subjected to the moving average include the preceding one game and the succeeding one game. However, various settings such as a moving average including the preceding two games are used. Can be.

  Here, 79.2, which is the numerical value obtained as the normal time PO, is multiplied by 10 to obtain 792, and this numerical value can be used as the threshold value for the bonus game state determination. For example, a game that exceeds the threshold 792 in the PO moving average of FIG. 126 can be set as a candidate for the bonus game state. When such a determination is made, as shown in FIG. 126, a bonus game state candidate (1), a bonus game state candidate (2), and a bonus game state candidate (3) are determined. To the tenth game, the seventeenth to twenty-sixth games, and the thirty-first to thirty-third games.

  Here, the process of re-evaluating candidates in step S113 of FIG. 121 and detecting the bonus game state in step S114 will be described in detail. After a game is detected as a candidate for the bonus game state, a game that satisfies a predetermined condition is finally determined to be in the bonus game state. The predetermined condition is, for example, a case where the following first condition or second condition is satisfied.

The first condition is that the game is a big hit and is not a single hit (for example, there is a big hit game before (or after) several games).
The second condition is that the game is not a big hit, but there are a plurality of big hits before and after (for example, there are a plurality of big hit games before (or after) several games).

  Here, under the first condition and the second condition, it is assumed that the jackpot payout amount of the jackpot is 150 or more, and the range of confirming the existence of another jackpot is from two games before to two games after. It is determined that the eighth game to the tenth game are not in the bonus game state, the seventeenth game to the 26th game are determined to be in the bonus game state, and the 31st game to the 33rd game are not in the bonus game state. Is determined.

  Through a series of processes performed by the analysis server 2012, it is determined whether or not each game captured in the game information is in a bonus game state, even if there is no direct data indicating that the game is a bonus game. be able to. In addition, it is possible to determine whether or not a single hit is a bonus game based on the situation of the preceding and following games.

  Next, with reference to the flowchart of FIG. 127, the processing procedure relating to the detection of the bonus game state candidate in step S112 of FIG. 121 will be described.

  First, in step S121, game history data in one machine is obtained. Such game history data is included in game information transmitted from the slot machine 2014. When acquiring game history data, the game history data can be acquired for each unit (session) of a series of games played by a player.

  Next, in step S122, PO is calculated for each game. Thereafter, the process is repeated for each game.

  In step S123, the normal PO obtained in advance and the PO obtained in step S122 are compared. If the difference between the normal time PO and the PO is equal to or greater than a predetermined ratio (YES in step S124), the game is determined to be a candidate for the bonus game state in step S125. For example, as described above, when the PO is 10 or more times the normal PO, the game can be determined as a candidate for the bonus game state, but various other criteria can be provided.

  If the difference between the normal time PO and the PO is not equal to or greater than the predetermined ratio (NO in step S124), or after step S125, it is determined in step S126 whether the comparison has been completed for all the games. (NO in step S126), the processes in and after step S123 are repeated. If the processing has been completed (YES in step S126), the processing ends.

  At this point, the game determined to be a candidate for the bonus game state is provided with a flag or the like in an area associated with the game in the game history data and stored in the analysis database 2282 as game information data 2282a. Is done.

  Next, with reference to the flowchart in FIG. 128, a description will be given of the processing procedure relating to the reevaluation of the candidates in step S113 in FIG. 121 and the detection of the bonus game state in step S114.

  First, in step S131, game history data of a game determined to be a bonus game state candidate is obtained. Such game history data is obtained from the game information data 2282a of the analysis database 2282 described above. Thereafter, the process is repeated for each game.

  Next, in step S132, it is determined whether the game is a big hit. For example, as described above, if the number of slot machine payouts is equal to or more than the predetermined amount (150), it is determined that a big hit is a big hit. If the game is determined to be a big hit (YES in step S132), it is determined in step S133 whether the game is a single-shot big hit. This determination can be made based on, for example, the number of games around the jackpot (that is, whether or not there is a jackpot in the preceding and following games).

  If the game is not a single hit (NO in step S133), it is determined in step S134 that the game is in a bonus game state.

  If the game is not determined to be a big hit in step S132 (NO in step S132), it is determined in step S135 whether a big hit exists before and after the game. This determination can be made based on, for example, the number of games around the jackpot (that is, whether or not there is a jackpot in the preceding and following games).

  If a big hit exists before and after the game (YES in step S135), it is determined in step S134 that the game is in a bonus game state.

  If the game is a single hit (YES in step S133), if there is no big hit before and after the game (NO in step S135), or after step S134, the comparison is completed for all games in step S136. It is determined whether or not the processing has not been completed (NO in step S136), and the processing in and after step S132 is repeated. If the processing has been completed (YES in step S136), the processing ends.

  At this point, in the game determined to be in the bonus game state, a flag or the like is added to an area associated with the game in the game history data, and the flag is stored in the analysis database 2282 as game information data 2282a. . By referring to this data, it is possible to determine whether each game is a bonus game. It is also possible to calculate the appearance rate of the bonus game based on this data.

[Detection of session (one game)]
The player normally plays a plurality of continuous games using one slot machine 2014, and basically, the psychological state is influenced by winning or losing in that unit. In this specification, a unit of one game in such a continuous game is referred to as a “session”.

  Since the psychological state of each player is determined by winning or losing in units of such a session, it is important to determine from where to how long one session is for a game continuously performed in the slot machine 2014. is there. However, the game information transmitted from the slot machine 2014 to the analysis server 2012 includes information such as a player investment amount and a slot machine payout amount for each game. There is no information that belongs to.

  Therefore, it is very effective if the break of the session can be determined from other information on the slot machine 2014.

  FIGS. 129 and 130 are diagrams showing some patterns of the start and end of the game in one slot machine 2014. FIG.

  FIG. 129 (A) shows that in one slot machine 2014, the first game of the session is started by inserting a membership card into the slot machine 2014 by the member, and thereafter, the session is started by ejecting the membership card. Ends, and the immediately preceding game is the final game. In such a pattern, the start game and the final game can be clearly identified, so that the session can be clearly detected.

  In such a case, the member's game history is stored in the member management server 12 or the like, and furthermore, the average play time of one session, the average number of play games in one session, the average play interval of games in one session, and the like. Is calculated by the analysis server 2012 and stored as index data 2282b of the analysis database 2282. The average play time of one session, the average number of games played in one session, the average play interval of games in one session, and the like may have different tendencies depending on the game, the day of the week, and the like. An average value can be prepared.

  FIG. 129 (B) shows a pattern in which session (1) is started by a non-member and then session (2) is started by a non-member in one slot machine 2014. A non-member starts a game using cash or a non-member card (IC card or IC ticket), and when ending the game, there is no prescribed action such as ejecting the member card like a member. It is difficult to detect a session, but when facial authentication is performed by the human body detection camera 1713 of the PTS terminal 1700 provided in the slot machine 2014, the session (1) and the session (2) are executed by the same non-member. Since it is possible to determine whether or not the session as a non-member, the session as a non-member can be detected with high accuracy.

  In FIG. 129 (B), when the seating determination is performed by the human body detection camera 1713 of the PTS terminal 1700 provided in the slot machine 2014, the session (1) and the session (2) are executed by the same non-member. Since it is difficult to determine whether a session is a single session, session breaks are estimated based on statistical information such as the average play time of one session and the average number of games played in one session, which are calculated in advance. can do. In addition, the interval between the session (1) and the session (2), the interval between the games in the session (1), and the interval between the games in the session (2) are calculated in advance. It is compared with the average play interval of the game to estimate whether session (1) and session (2) are one session (or whether there is another session break).

  FIG. 129 (C) shows that, in one slot machine 2014, after the non-member card is inserted by the non-member and the session (1) is started, the non-member card is ejected. After the session (2) is started by inserting the card, an interval is left for a while, and thereafter, the member card is inserted by the member, and the session (3) is started.

  In this case, the end of the session (2) becomes clear by the start of the session (3), and it is found that the session (3) is different from the sessions (1) and (2). ) And session (2) may be the same session, although a non-member card was inserted and removed on the way. In such a case, it is possible to estimate a session break based on statistical information such as the average play time of one session and the average number of play games of one session calculated in advance. In addition, the interval between the session (1) and the session (2), the interval between the games in the session (1), and the interval between the games in the session (2) are calculated in advance. It is compared with the average play interval of the game to estimate whether session (1) and session (2) are one session (or whether there is another session break).

  FIG. 130 (A) shows that, in one slot machine 2014, after a bill is inserted by a non-member and a session (1) is started, there is an interval for a while, and a bill is inserted by a non-member and the session (2) is started. ) Is started, and after a while, an interval is provided, and thereafter, a bill is inserted by a non-member, and the session (3) is started.

  In this case, it is impossible to determine whether session (1), session (2), and session (3) are one session or separate sessions. Therefore, it is possible to estimate a session break based on statistical information such as the average play time of one session and the average number of play games of one session calculated in advance. The intervals of the session (1), the session (2), and the session (3), the interval of the game in the session (1), the interval of the game in the session (2), and the interval of the session (3) The game interval in the game is compared with a previously calculated average play interval in the game in one session, and whether session (1), session (2), and session (3) is one session (or If there is another session break).

  FIG. 130 (B) shows that in one slot machine 2014, after a session (1) is started by inserting a bill by a non-member, cashout is performed (for example, CASHOUT of the slot machine 1010 shown in FIG. 4). Button 1038 is pressed), and thereafter, the bill is inserted by the non-member, and the session (2) is started. After a short interval, the bill is inserted by the non-member, and the session (3) is started. Pattern.

  In this case, since the session (1) has been cashed out, it is basically determined as the end of one independent session. Further, since the session (2) and the session (3) may be one session, the average play time of one session and the average number of play games of one session are calculated in advance. Session breaks can be estimated based on statistical information. In addition, the interval between the session (2) and the session (3), the interval between the games in the session (2), and the interval between the games in the session (3) are calculated in advance. It is compared with the average play interval of the game, and it is estimated whether session (2) and session (3) are one session (or whether there is another session break).

  As described above, the session determination is performed by various methods for each of the member and the non-member, but the above method is merely an example. Further, in the game information analysis system 2001 of the present invention, for a member session, which member has executed which session is specified in association with the member ID, but for a non-member session, the session is executed. Non-members who have done so cannot be identified. However, by aggregating information on many such non-member sessions that can be said to be “anonymous,” the non-member sessions conform to player characteristics such as the play time, the number of games, and the Bet amount per game in the non-member sessions. Classification can be performed on the basis of the index, and it is possible to grasp the tendency or the like of what kind of mental state the players of the session classified in such a manner are. For example, among non-members, it is possible to analyze how a customer satisfaction score is distributed for a group having a large number of games in one session.

[Candle chart representation of game characteristics]
Next, with reference to FIGS. 131 to 137, a candle chart expression of a game characteristic in the slot machine 2014 will be described.

  FIG. 131 is data showing the transition of the game balance, and the game number, the player investment amount, and the slot machine payout amount are shown in FIG. 123 used to display the graph showing the transition of the game balance of FIG. 122. This data is the same as the data, and is the game information transmitted from the slot machine 2014 to the analysis server 2012 via the hall management server 2013.

  FIG. 131 shows the game NO, the player investment amount, and the slot machine payout amount, as well as the player investment amount and the player balance amount. These data are represented by the player investment amount (accumulated) in the graph of FIG. , And the player's balance.

  In addition, the first game to the 33rd game shown in FIG. 131 are determined as one session by the above-described session detection. In this example, the player performs the first game to the 33rd game. , The balance is -35 (unit: HKD, for example). As shown in FIG. 131, regarding the player's balance in this session, the balance at the start is 0, the balance at the end is -35, the minimum balance is -40, and the maximum balance is 15.

  FIG. 132 shows the game balance of the player for a session different from that of FIG. 131. The session is the first game to the 200th game. Regarding the balance of the player, the balance at the start of the session is 0, the balance at the end of the session is −1400, the minimum balance is −1900, and the maximum balance is 600.

  Here, the income and expenditure history of the player in the session is represented by a candle chart on the right side of FIG. A candle chart is known as a chart that briefly shows the fluctuation of stock prices (four-legged). The one whose closing price is higher than the opening price is the positive line, and the lower end of the entity is associated with the opening price. The upper end is associated with a closing price, the upper end with an upper beard is associated with a high price, and the lower end with a lower beard is associated with a low price. The entity of the sun is represented by a white rectangle. On the other hand, the closing price that is lower than the opening price is a hidden line, the closing price is associated with the lower end of the entity, the opening price is associated with the upper end of the entity, and the high value is associated with the upper end of the upper mustache. , A low price is associated with the lower end of the lower beard. The entity of the hidden line is represented by a black rectangle.

  In addition, there are various types of candle charts, such as daily, weekly, monthly and yearly, depending on how long the four legs are captured. The daily chart shows the opening price, high price, low price and closing price in one day on a candle chart, and the weekly chart shows the opening price, high price, low price and closing price in a week on a candle chart. In the monthly chart, the opening price, high price, low price, and closing price in January are represented on a candlestick chart, and the annual price is indicated in the opening price, high price, low price, and closing price in a year on a candlechart chart. It represents.

  Returning to the description of the candle chart on the right side of FIG. 132, this candle chart is a positive line, indicating that the player's final balance has become negative from the start of the session to the end of the session. The lower end of the entity is associated with the balance at the start of the session (0), the upper end of the entity is associated with the balance at the end of the session (-1400), and the lower end of the lower beard is associated with the maximum balance. 600, and the upper end of the upper beard is associated with the minimum balance of -1900.

  In the candle chart shown in FIG. 132, the length of the entity, the length of the lower whiskers, and the length of the upper whiskers correspond to the balance in the above-described session. By expressing the candle chart in this way, the lower beard indicates that the winning amount is invested, and the length of the lower beard indicates the amount of the investment. On the other hand, the upper beard indicates that the lost amount has been recovered, and the length of the upper beard indicates the recovered amount.

  FIG. 133 is a diagram showing a candle chart in which the balance of the player shown in FIG. 132 is further subdivided into 50 games. In FIG. 132, the income and expenditure history of the entire session is represented by one candle chart, but in FIG. 133, the session is divided into four game sections, and each section is represented by a candle chart. I have. By doing so, it is possible to express the details of the balance in the session (fluctuations in the game) in more detail.

  In the lower part of FIG. 133, a candle chart corresponding to the income and expenditure history of the first game to the fiftieth game is shown. This candle chart is a hidden line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (0, 600, 0, 450), respectively. In the lower part of FIG. 133, candlestick charts corresponding to the history of the 51st to 100th games are shown. This candle chart is a positive line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (450, 450, -1900, -1900), respectively.

  Further, the lower part of FIG. 133 shows a candle chart corresponding to the income and expenditure history of the 101st game to the 150th game. This candle chart is a hidden line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (-1900, -500, -1900, and -700), respectively. 133 shows a candle chart corresponding to the income and expenditure history of the 151st game to the 200th game. This candle chart is a positive line. The four legs (the balance at the start of the session, the maximum balance, the minimum balance, and the balance at the end of the session) are (-700, -600, -1400, -1400), respectively.

  FIG. 134 is a diagram exemplifying an expression of a candle chart for each player. In this example, since each candle chart is displayed in association with the player investment amount (on a volume basis), a bet such as the player investment amount can be easily grasped.

  For example, the candle chart of the player 1 is a hidden line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (420, 110, 550, 260), respectively. is there. This candle chart shows that the player invests 420 at the beginning of the session, and then increases the investment amount up to 550 and decreases the investment amount up to 110, and finally 260 remains at hand It represents that.

  The candle chart of the player 2 is a positive line, and four legs (a volume at the start of the session, a maximum volume, a minimum volume, and a volume at the end of the session) are (260, 110, 550, and 370), respectively. In this candle chart, the player invests 260 at the beginning of the session, and on the way, the amount of investment increases to 550 and the amount of investment decreases to 110, and finally 370 remains at hand It represents that.

  The candle chart of the player 3 is a positive line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (370, 110, 550, and 495), respectively. This candle chart shows that the player makes 370 investments at the beginning of the session, and then increases the investment amount to 550 and decreases the investment amount to 110, and finally 495 remains on hand It represents that.

  The candle chart of the player 4 is a hidden line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (495, 110, 550, 330), respectively. The candle chart shows that the player makes 495 investments at the beginning of the session, and then increases the investment amount to 550 and decreases the investment amount to 110, and eventually 330 remains at hand It represents that.

  The candle chart of the player 5 is a hidden line, and the four legs (the volume at the start of the session, the maximum volume, the minimum volume, and the volume at the end of the session) are (330, 60, 370, 160), respectively. In this candle chart, the player makes 330 investments at the beginning of the session, and on the way, the amount of investment increases to 370 and the amount of investment decreases to 60, and finally 160 remains at hand It represents that.

[Estimation of player psychological state by candle chart]
With the candle chart as described above, the mental state of the player can be estimated by its individual shape or the arrangement (combination) of a plurality of shapes. By expressing the candle chart in this way, the result of one game (one session) is not simply expressed by winnings / losing money. It is estimated whether the player has reached the goal, and the player's mental state is scored.

  This means that if you win unilaterally, you lose unilaterally, you win, but you finally lose, or you lose, but you win, you lose, but you end up being even. In such a case, it is possible to classify the game results per session and to grasp the player's mental state in more detail.

  FIG. 135 is a view for explaining typical patterns of candlestick charts (hidden lines) and pattern recognition criteria for determining such patterns.

  "Hidden shaven" shown in FIG. 135 is a pattern in which the game transition is finally lost in a relatively monotonous manner. The candle chart has a shape having an entity longer than a predetermined length (L). The pattern also includes a case where there is an upper and lower whisker whose length is equal to or shorter than a short length (L1) at a predetermined ratio with respect to the length of the entity.

  “Hidden line Karakasa” is a losing pattern in which the game transition recovers after losing on the way, but does not return to the initial state. The candle chart has a shape having an entity of a predetermined length (L) or less. In addition, there is a lower beard which is equal to or longer than a predetermined length (L2) with respect to the length of the entity.

  The “hidden line tonker” is a losing pattern in which the game transitions and loses after winning on the way and finally losing from the initial state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is an upper mustache having a length (L2) equal to or more than a predetermined ratio to the length of the entity.

  “Hidden cross” is a losing pattern in which the game transitions, after losing in the middle, finally losing a little from the initial state. The candle chart has a shape that is very short and has a predetermined length (L3) or less. In addition, there are upper and lower whiskers of a predetermined length (L4) or more.

  FIG. 136 is a diagram illustrating a typical pattern of a candle chart (positive line) and a pattern recognition criterion for determining such a pattern.

  "Yosen shabu" shown in FIG. 136 is a pattern in which the game transition ultimately wins in a relatively monotonous process. The candle chart has a shape having an entity longer than a predetermined length (L). The pattern also includes a case where there is an upper and lower whisker whose length is equal to or shorter than a short length (L1) at a predetermined ratio with respect to the length of the entity.

  “Yokosen Karakasa” is a winning pattern in which the game transition is such that after losing on the way, the player recovers and wins more than the initial state. The candle chart has a shape having an entity of a predetermined length (L) or less. In addition, there is a lower beard that is equal to or longer than a predetermined length (L2) of the length of the entity.

  The “positive line tonkachi” is a winning pattern in which the game transition is such that the player loses after winning on the way and finally wins the initial state. The candle chart has a shape having an entity of a predetermined length (L) or less. Further, there is an upper mustache having a length (L2) equal to or more than a predetermined ratio with respect to the length of the entity.

  “Yang cross” is a winning pattern in which, as a game transition, the player loses in the middle and eventually wins a little more than the initial state. The candle chart has a shape that is very short and has a predetermined length (L3) or less. In addition, there are upper and lower whiskers of a predetermined length (L4) or more.

  FIG. 136 describes a “cross-cross” pattern and a criterion for determining the pattern. "Cross-cross" is an even pattern in which the player returns to the initial state after losing in the middle. The actual length of the candle chart is substantially zero, and there are upper and lower whiskers of a predetermined length (L5) or more.

  With reference to FIG. 135 and FIG. 136, the representative patterns of the candle chart and the criteria for determining such patterns have been described. However, these are merely examples, and various other patterns are set. Accordingly, various criteria can be set for determining these patterns. Further, the example of the pattern of the candle chart described here has a shape based on the stock price analysis, but a unique shape can be set as a person who analyzes the game characteristics.

  As described above, the candle chart basically expresses a change in the progress of the game between one player and one game (that is, during a session). Can be collectively expressed in a candlestick chart in various units, such as for each island where the is arranged, for each time zone, and the like.

[Calculation of Customer Satisfaction Based on Estimation of Player's Mental State Using Candle Chart]
As described above, a candle chart can be created according to the transition of the game balance in the session, and a score corresponding to the pattern, shape, etc. of the candle chart is calculated, and the mental state of the player is scored. Can be.

  FIG. 137 is a flowchart showing a procedure of a candlestick chart-related mental score calculation process for converting a player's mental state into a score based on the candlestick chart. Such processing is performed by the game information analysis unit 2255 of the analysis server 2012.

  First, in step S141, game history data in one session is acquired for the player to be analyzed during the period to be analyzed. Next, in step S142, the balance of the player for each game is calculated in time series from the bet amount (player investment amount) and the slot machine payout amount.

  In step S143, based on the transition of the player's balance calculated in step S142, the game history of the session is expressed as a candlestick, a pattern corresponding to the candlechart is determined, and the pattern is assigned. . Here, the candle chart can be expressed by being segmented into units of a plurality of games constituting a session (that is, one session is expressed by a plurality of candle charts). In this case, it is also possible to determine whether the arrangement or combination of a plurality of candle charts corresponds to a predetermined pattern, and to assign the pattern.

  In step S144, a win / loss pattern psychological score of the session is calculated based on the allocation status (allocation ratio) of the candle chart (see FIG. 109).

  Next, in step S145, the shape psychological score of the session is calculated based on the shape of the assigned candle chart. The shape psychological score can be classified into three levels of low, medium, and high based on the standard deviation and the like (see FIG. 107). Further, in step S146, the beard psychological score of the session is calculated based on the length of the beard of the assigned candle chart. In addition, the mustache psychological score can be classified into three levels of low, medium, and high based on the standard deviation and the like (see FIG. 107).

  Next, in step S147, each psychological score calculated in steps S144 to S146 is added to the candlestick chart-related psychological score.

  In step S148, when there is another session of the player (YES in step S148), the processing from step S141 is repeated for the other sessions. If there is no other session for the player (NO in step S148), the process ends.

  FIG. 138 shows that customer satisfaction scores for each player are calculated based on the candlestick chart-related psychological scores calculated in the flowchart shown in FIG. 137, and these are integrated to obtain a customer satisfaction score (overall). FIG. 9 is a diagram illustrating an outline of required processing.

  The customer satisfaction score for each player is calculated by combining the player's "psychological level" and "satisfaction level" by a predetermined method. The player's psychological degree is calculated based on the candlestick-related psychological score, the balance psychological score, and the volume psychological score calculated in the flowchart shown in FIG.

  The balance psychological score is a summary of the player's income value for each session, and can be classified into three levels of low, medium, and high based on the standard deviation and the like (see FIG. 107). The volume psychological score is a summary of the number of games for each session, and can be classified into low, medium, and high levels based on the standard deviation and the like (see FIG. 107).

  The player's satisfaction is calculated based on the expected value of the winning session. The expected value of the winning session is the average price of the winning session for one month, and can be classified into three levels of low, medium, and high based on the standard deviation and the like (see FIG. 107).

  The customer satisfaction scores for each player obtained in this manner are summarized in the range of all players or a predetermined player (for example, a member), and a customer satisfaction score for the entire customer is generated.

  The customer satisfaction score obtained for each player is managed in association with the member ID for members. With the mechanism of the present invention, it is possible to manage members including the player's mental state, and not to categorize the members with simple winning / losing money, but to determine in what state of psychological enjoyment the game was enjoyed. Can be scored and managed.

  In addition, it is possible to grasp both the member's visit frequency and the psychological state (for example, customer satisfaction score), and to estimate a candidate for a distant member at an early stage. Further, it is possible to grasp members who enjoyed the game with a small winning amount (high customer satisfaction), and to classify those members in more detail from various aspects.

  Further, by summing up the customer satisfaction scores for each machine, it is possible to grasp the characteristics and types of the machine. Until now, there was only information shown in the catalog on the machine, but as a result of the game actually executed by the player, each machine can be evaluated in consideration of the psychological influence on the player.

[Goto analysis based on short-term PO deviation]
In a conventional game information analysis system, it has been difficult to detect a goto action in real time. However, in the game information analysis system 2001 according to the present invention, as described above, “detection of bonus game state” and “detection of session (one game)” can be performed, and “representation of game characteristics by candle chart”. , It has become possible to use these new functions to achieve more accurate and more effective goto detection with less erroneous detection.

  In the game information analysis system 2001 according to the present invention, when the goto analysis is performed by the game information analyzing unit 2255 of the analysis server 2012 and the goto action is detected or the possibility of the goto action is detected, the client terminal 2011 is executed. Alert processing, such as displaying an alert on the display of the device.

  For example, regarding the “detection of bonus game state”, in the game information analysis system 2001 according to the present invention, the normal time PO for a predetermined period is calculated in advance, and the average behavior of the normal section is grasped. When the deviation from PO is equal to or greater than a predetermined value, it is determined that the game is in a bonus game state. In the above-described example, when the normal time PO is calculated to be 79.2 (see FIG. 124), a game in which the game PO (moving average of three games including one before and after one game) is 792 or more is defined as a bonus game. Detected (see FIG. 126).

  Thus, for the purpose of the goto analysis, here, assuming that the normal time PO is 79.2, for example, the PO of the game (moving average of three games including one game before and after) is 792 (79. 2 to 10) to 38600 (500 times 79.2) are detected as bonus games, and when the PO value is higher than that, the goto action is performed (or the goto action is performed). Alert processing may be performed.

  Regarding “detection of a session (one game)”, the game information analysis system 2001 according to the present invention detects a session break based on insertion of a membership card, ejection, etc. Session breaks can be estimated with high accuracy from statistical information such as the average play time of one session and the average number of games played in one session obtained by inserting / ejecting the membership card.

  Therefore, for the purpose of the goto analysis, here, in one session detected or estimated, the values related to the number of games, the play time, PO, Winloss, Bet, Winloss / Bet, and other game information are related to the same value in the past session. If the average value is significantly different from the obtained average value, it is determined that a goto action has been performed (or there is a possibility that the goto action has been performed), and an alert process can be performed.

  For example, in the report (goto summary) displayed when the display of the goto analysis displayed by the professional analysis display unit 2560 of the menu screen 2500 shown in FIG. A "Needs Attention Session List" is provided to list certain things. In the cautionary session list, Winloss values calculated in session units each indicating an abnormal value are displayed in a list in ascending order of Winloss value.

  Regarding the expression of a game characteristic by a candle chart, the game information analysis system 2001 according to the present invention generates a candle chart according to the progress of a game in one session, and the pattern of the candle chart applies to any pattern. Thus, the player's mental state can be scored.

  Therefore, for the purpose of goto analysis, here, the candlestick chart generated according to the progress of the game in one session does not apply to any of the patterns prepared in advance, or the substance or mustache in the candlestick chart is abnormal. In the case of a shape or the like, it is determined that a goto action has been performed (or there is a possibility that the goto action has been performed), and an alert process can be performed.

  It should be noted that the above-described methods and conditions for the goto analysis are merely examples, and the game information analysis system 2001 according to the present invention detects “bonus game state”, “detects a session (one game)”, and “game characteristics”. GOT analysis can be performed by various methods by applying each function of "Expression by candle chart".

[Game information analysis system considering customer psychology]
In the operation of a hall store, while the investment amount is received from the player as the client as income, the amount paid out by the slot machine is required as expenditure. Insufficient as an analysis system.

  Therefore, in the game information analysis system 2001 according to the present invention, it is possible to analyze the operation data (for example, game information including the machine operation status data) obtained from the hall store by connecting the customer's psychological state to the customer's satisfaction. Score degrees. Further, a hall store satisfaction score is also calculated, and the balance between the customer satisfaction and the hall store satisfaction is displayed, and the balance between the two is displayed, and the owner of the hall store can easily diagnose the operation balance. I did it.

  As a report for displaying the satisfaction level balance by comparing the customer satisfaction level and the hall store satisfaction level, for example, there is a transition of the satisfaction level balance (monthly) shown in FIG. Here, a graph similar to the graph of transition of satisfaction balance (monthly) in FIG. 84 will be described in detail with reference to FIGS. 139 and 140. These graphs are also analyzed by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011, and are output to the display of the client terminal 2011.

  FIG. 139 is a graph 2600 in which the horizontal axis represents the store satisfaction score and the vertical axis represents the customer satisfaction score, similarly to FIG. 84, and is a graph representing the satisfaction rank obtained by combining the store satisfaction with the customer satisfaction score. It has become. When points are plotted according to the hall store satisfaction score and the customer satisfaction score, the distance (radius size) from the point to the origin becomes the overall satisfaction (satisfaction rank).

  Here, the hall store satisfaction score is, for example, a summary of Winloss / Day / Machine for all machines on a monthly basis. Of course, other indices can be added as the hall store satisfaction score. As shown in FIG. 138, for example, the customer satisfaction score is obtained by integrating the customer satisfaction scores obtained from the psychology and the satisfaction of each player for all players (or all members), and monthly. This is a summarized customer satisfaction score. The above-mentioned hall store satisfaction score and customer satisfaction score are scores standardized so that the minimum value = 0 and the maximum value 100. In addition, it can be classified into three levels (Low, Normal, High) using the standard deviation (see FIG. 106).

For example, the satisfaction rank is evaluated in the following five stages according to the radius size threshold value (see FIG. 106).
・ (1) 0 ≦ very dissatisfied <30 × (2) ^1/2
・ (2) 30 × (2) ^1/2 ≦ dissatisfied <40 × (2) ^1/2
・ (3) 40 × (2) ^1/2 ≦ normal <60 × (2) ^1/2
・ (4) 60 × (2) ^1/2 ≦ Satisfaction <70 × (2) ^1/2
・ (5) 70 × (2) ^1/2 ≦ very satisfied ≦ 100 × (2) ^1/2

In FIG. 139, the area corresponding to the satisfaction rank “very dissatisfied” of (1) is a point (30, 30) where the horizontal store has a hall store satisfaction score = 30 and the vertical axis has a customer satisfaction score = 30. An area formed in a fan shape from the origin with the distance (radius size = 30 × (2) ^1/2 ) between the origin and the origin (0, 0) (that is, inside the circular arc 2601).

Further, the area corresponding to the satisfaction rank “dissatisfied” of (2) is a point (40, 40) where the horizontal store has a hall store satisfaction score = 40 and the vertical axis has a customer satisfaction score = 40 and the origin (0). , 0) with a radius (radius size = 40 × (2) ^1/2 ) as a radius, and is formed in a fan shape (excluding the area corresponding to the satisfaction rank “very dissatisfied” of (1)) from the origin. (That is, inside the arc 2602 and outside the arc 2601).

Further, the area corresponding to the satisfaction rank “normal” in (3) is a point (60, 60) where the horizontal store's hall store satisfaction score = 60 and the vertical axis is the customer satisfaction score = 60, and the origin (0). , 0) (radius size = 60 × (2) ^1/2 ) as the radius, the area corresponding to the fan-shaped ((1) satisfaction rank “very dissatisfied” from the origin and the satisfaction of (2) This is an area formed in the degree rank “dissatisfied” (excluding the area corresponding to the degree of dissatisfaction) (ie, inside the arc 2603 and outside the arc 2602).

Further, the area corresponding to the satisfaction rank “satisfaction” of (4) is a point (70, 70) where the horizontal store's hall store satisfaction score = 70 and the vertical axis's customer satisfaction score = 70 and the origin (0). , 0) (radius size = 70 × (2) ^1/2 ) as a radius, the area corresponding to the fan-shaped ((1) satisfaction degree rank “very dissatisfied” from the origin, the satisfaction of (2) Areas formed in the area corresponding to the degree rank “dissatisfied” and the area corresponding to the satisfaction degree rank “normal” in (3) (that is, inside the arc 2604 and outside the arc 2603).

Furthermore, the area corresponding to the satisfaction rank “very satisfied” of (5) is a point (100, 100) where the horizontal store is the hall store satisfaction score = 100 and the vertical axis is the customer satisfaction score = 100. An area corresponding to a fan-shaped ((1) satisfaction rank “very dissatisfied” from the origin, with a distance (radius size = 100 × (2) ^1/2 ) from the origin (0, 0) as a radius, (2 ) Is formed in the area corresponding to the satisfaction rank “dissatisfied”, the area (3) corresponding to the satisfaction rank “normal”, and the area (4) corresponding to the satisfaction rank “satisfied”). The area (that is, the inside of the rectangle 2605 and the outside of the arc 2604 formed by the hall store satisfaction score = 100 on the horizontal axis and the customer satisfaction score = 100 on the vertical axis).

  In the example of FIG. 139, the areas corresponding to the satisfaction ranks are not configured with the same radius size, and the areas of the corresponding areas are not equal. In this way, the satisfaction rank can be evaluated by an arbitrary determination method.

  Here, when a point 2611 which is a point (70, 30) with a hall store satisfaction score = 70 and a customer satisfaction score = 30 is plotted on the graph 2600 in FIG. 139, this point 2611 is represented by the satisfaction degree of (3). It is arranged in the area corresponding to the rank “normal”, and the satisfaction rank is evaluated as “normal”.

  Further, when a point 2612 which is a point (60, 70) where the hall store satisfaction score = 60 and the customer satisfaction score = 70 is plotted, this point 2612 is an area corresponding to the satisfaction rank “satisfaction” of (4). And the satisfaction rank is evaluated as “satisfied”.

  Further, when a point 2613 which is a point (10, 30) where the hall store satisfaction score = 10 and the customer satisfaction score = 30 is plotted, this point 2613 corresponds to the satisfaction rank “very dissatisfied” of (1). And the satisfaction rank = “very dissatisfied”.

  In the example of FIG. 139, as described above, three points (points 2611, 2612, and 2613) are plotted on the graph 2600 according to the hall store satisfaction score and the customer satisfaction score. If the points are simultaneously displayed on the graph as points according to the monthly hall store satisfaction score and the customer satisfaction score, it is possible to easily grasp the monthly transition regarding the satisfaction rank.

  FIG. 140 is a graph 2620 having the same configuration as that of FIG. 139, but has a different viewpoint from the graph 2600 of FIG. 139, and is a graph showing the satisfaction level balance between the hall store and the customer. When the points are plotted according to the hall store satisfaction score and the customer satisfaction score, the point between the vertical axis and the horizontal axis of the graph 2620 and at which angle the position belongs, A satisfaction balance is determined.

For example, in the graph 2620, the satisfaction degree balance is evaluated in the following five stages according to the threshold value of the angle from the horizontal axis to the vertical axis of the graph (see FIG. 106).
・ (1) 0 ≦ the satisfaction level of the hall store is stronger (stronger than the store) <15
・ (2) 15 ≦ Hall store is stronger (than store) <45
・ (3) 45 ≦ normal <55
(4) 55 ≦ the customer is stronger (than the customer) <75
(5) 75 ≦ stronger customer satisfaction (stronger than customer) ≦ 90

  In FIG. 140, the area corresponding to the satisfaction balance of “(1) the satisfaction of the hall store is stronger” is indicated by the horizontal axis of the graph 2620 and the line 2624 arranged at an angle of 15 degrees with respect to the horizontal axis. It is an area between.

  Further, the area corresponding to the satisfaction level balance “the hall store is stronger” in (2) is an area between the above-described line 2624 and the line 2623 arranged at an angle of 45 degrees with respect to the horizontal axis. .

  The area corresponding to the satisfaction balance “normal” in (3) is an area between the above-mentioned line 2623 and a line 2622 arranged at an angle of 55 degrees with respect to the horizontal axis.

  Further, an area corresponding to the satisfaction balance “customer is stronger” in (4) is an area between the above-mentioned line 2622 and a line 2621 arranged at an angle of 75 degrees with respect to the horizontal axis.

  Further, the area corresponding to the satisfaction balance of “(5) Customer satisfaction is stronger” is an area between the above-mentioned line 2621 and the vertical axis.

  In the example of FIG. 140, the areas corresponding to the satisfaction level balance are not configured as areas having an equal angle, and the areas of the corresponding areas are not equal. For example, in an area corresponding to the above-mentioned (3) satisfaction balance “normal”, an area in which the customer satisfaction score is relatively higher than the hall store satisfaction score is set. As described above, the satisfaction level balance can be evaluated by an arbitrary determination method.

  Here, a point 2631 (a point at the same position as the point 2611 in FIG. 139) which is a point (70, 30) with a hall store satisfaction score = 70 and a customer satisfaction score = 30 is plotted on the graph 2620 in FIG. 140. This point 2631 is arranged in an area corresponding to the satisfaction balance “the hall store is stronger” in (2), and the satisfaction balance = “the hall store is stronger” is evaluated.

  Further, when a point 2632 (a point at the same position as the point 2612 in FIG. 139) which is a point (60, 70) where the hall store satisfaction score = 60 and the customer satisfaction score = 70 is plotted, this point 2632 becomes (3 ) Is arranged in the area corresponding to the satisfaction level “normal”, and the satisfaction level is evaluated as “normal”.

  Further, when a point 2633 (a point at the same position as the point 2613 in FIG. 139) which is a point (10, 30) where the hall store satisfaction score = 10 and the customer satisfaction score = 30 is plotted, this point 2633 becomes (4 ) Is arranged in an area corresponding to the satisfaction balance “customer is stronger”, and the satisfaction balance = “customer is stronger” is evaluated.

  In the example of FIG. 140, three points (points 2631, 2632, and 2633) are plotted on the graph 2620 according to the hall store satisfaction score and the customer satisfaction score, as described above. If the points are simultaneously displayed on the graph as points according to the monthly hall store satisfaction score and the customer satisfaction score, it is possible to easily grasp the monthly transition regarding the satisfaction balance.

  139 and the graph 2620 in FIG. 140 can be combined to evaluate each point comprehensively in terms of satisfaction rank and satisfaction balance. For example, the point 2631 in FIG. 140 (the point 2611 in FIG. 139) is evaluated as having the satisfaction rank = “normal” and the satisfaction balance = “the hall store is stronger”. The point 2632 in FIG. 140 (the point 2612 in FIG. 139) is evaluated as satisfaction rank = “satisfied” and satisfaction balance = “normal”. Point 2633 in FIG. 140 (point 2613 in FIG. 139) is evaluated as having a satisfaction rank = “very dissatisfied” and a satisfaction balance = “the customer is stronger”.

[A game information analysis system that enables connection with existing game systems]
The game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and from the game system, information such as machine operation data (for example, IN / OUT information in each game). Is obtained, and from the game information, a game analysis is performed to determine not only the monetary balance of the player serving as the customer (simple winning or losing) but also the psychological state of the player's game.

  The game system connected to the game information analysis system 2001 may be designed and developed independently of the game information analysis system 2001. For example, there is a case where game information in an existing game system manufactured by another company is newly received by the game information analysis system 2001 and analyzed.

  The analysis server 2012 of the game information analysis system 2001 receives game information from the hole management server 2013 or the slot machine 2014 already operating in such an existing game system. In this case, the analysis server 2012 It is also possible to comprehend the protocol and format of the data transmitted from the hole management server 2013 of the game system, and receive the data in accordance with the protocol and format.

  As described above, the game information analysis system 2001 of the present invention detects a game in the bonus game state based on the investment amount of the player and the payout amount of the slot machine 2014 without information for specifying the bonus game, Further, since it is possible to detect a session, express a game characteristic on a candlestick, and the like, the game information basically related to IN / OUT can be effectively transmitted from the connected existing game system. An analysis can be performed. Further, similar game information can be analyzed using past game information (for example, machine operation data) accumulated by the existing game system.

  By using the past game information accumulated by the existing game system, it is possible to analyze the player characteristics including the player's psychological state, the machine characteristics, and the like. Even if the system 2001 is introduced, the player characteristics and the machine characteristics at the present time are immediately grasped (by the past accumulated data) without acquiring the game information from the slot machine and analyzing it for a while. From the moment the game information analysis system 2001 of the present invention is started to be used, an effective analysis report can be output.

[Machine analysis and classification using candle charts]
A game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and from the game system, information such as machine operation data (for example, IN / OUT information in each game). Then, based on the game information, a game analysis is performed to determine not only the amount of money (simple winning or losing) of the player as the customer but also the psychological state of the player's game.

  As a result, in the game information analysis system 2001, "detection of bonus game state", "detection of session (one game)", and "cancer chart of game characteristics" are obtained from IN / OUT information on each game for each machine. Each function of "expression" can be provided. By classifying machines (slot machines) using such a function, it is possible to perform machine analysis that is difficult to determine based on the current operating rate, sales, catalog specifications, and the like.

  From the analysis of the session for each machine, a candlestick chart-related psychological score is calculated by the above-described “detection of session (one game)” and “expression of game characteristics by candlestick”, and a customer satisfaction score is obtained (FIG. 138). reference). Here, this customer satisfaction score is calculated monthly for each machine. On the other hand, the hall store satisfaction score is obtained, for example, by summing Winloss / Day / Machine monthly for each machine.

  Here, similarly to FIG. 140, a graph showing the store satisfaction score on the horizontal axis and the customer satisfaction score on the vertical axis is displayed, and how the balance between the store and the customer satisfaction is distributed in each machine. Can be grasped. In this graph, points corresponding to one machine are plotted, and a state of satisfaction balance for each machine is shown. Machines can be classified (categorized) according to the state of balance. Further, as shown in FIG. 139, the satisfaction rank can be grasped. This graph is also subjected to analysis processing by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011, and is output to the display or the like of the client terminal 2011.

  In addition, in the game information analysis system 2001, a big hit game number interval (Win / Bet × 100 or more) indicating at what game intervals a game having a payout amount equal to or greater than a predetermined amount corresponding to a big hit occurs for each machine. In addition to calculating the number of wins per game), it is possible to calculate the average big hit ratio (the average value of Win / Bet × 100 or more of Win / Bet) in a game having a payout amount equal to or more than a predetermined amount corresponding to a big hit. (See FIG. 113).

  The calculation of the jackpot game number interval and the jackpot average rate for each machine includes a step of determining which game is a bonus game by the above-described “detection of bonus game state”. The big hit game number interval and the big hit average rate for each machine calculated in this way can be displayed alone or in association with the above-described satisfaction level for each machine, and the big hit game number interval and the big hit average rate can be displayed. , The corresponding satisfaction balance can be displayed in association with each other.

  Further, in the game information analysis system 2001, the vendor (manufacturer) and theme of each machine can be acquired from the machine ID or the like. Therefore, such machine characteristics are associated with the customer satisfaction score for each machine, and In addition, it is possible to display customer satisfaction for each maker and customer satisfaction for each theme.

  In addition, the customer satisfaction score for each machine can be associated with the jackpot game number interval and the jackpot average rate, and the characteristics of the machine and the customer satisfaction can be displayed in comparison with the jackpot. For example, in FIG. 30 described above, a machine with a large jackpot average magnification (volatility) is classified as a “machine with a rough wave”, and a machine with a small average jackpot magnification is classified as a “machine with a small wave”. Each customer satisfaction level can be shown.

  In addition, in terms of the popularity of the machine, in addition to the above-mentioned candlestick-related psychological score and the customer satisfaction score, the Bet amount (the amount or ratio invested in each machine), the Bet amount / game, the play time, the play game It can also be grasped by the number and the like. FIG. 87 shows a report (manufacturer's Bet ratio (monthly)) in which machines are classified by manufacturer and the degree of popularity can be grasped by the Bet ratio of each classified manufacturer.

  By analyzing such machines and classifying them according to the analysis results, it is possible to obtain information on the machines that cannot be grasped by catalog specifications or the like, and to estimate machine trends.

  FIG. 141 shows typical machine characteristics. Among them, candlestick chart-related psychological score, customer satisfaction score, whole store satisfaction score, satisfaction balance, satisfaction rank, jackpot game number interval, jackpot average magnification, bet amount, bet amount / game, play time, play game Information such as the number, Winloss / Bet (all sections), Winloss / Bet (normal section), and Winloss / Bet (release section) is obtained from game information including information on IN / OUT received from each slot machine. Information such as a machine ID, a theme (contents of a game), and a vendor (manufacturer) is obtained from the registration data. In addition, there are various machine characteristics, which are included in the indexes and the like shown in FIGS.

[Analysis and Classification of Players Using Candle Charts]
A game information analysis system 2001 according to an embodiment of the present invention is connected to a game system as described above, and from the game system, information such as machine operation data (for example, IN / OUT information in each game). Then, based on the game information, a game analysis is performed to determine not only the amount of money (simple winning or losing) of the player as the customer but also the psychological state of the player's game.

  As a result, in the game information analysis system 2001, “detection of bonus game state”, “detection of session (one game)”, and “cancer chart of game characteristics” are obtained from IN / OUT information on each game for each player. Each function of "expression" can be provided. Then, by classifying the players using such a function, it is possible to analyze the player's play style and the like. It should be noted that, for the player, the content of the game of each game can be grasped by a “member” whose player is specified by using a membership card at the time of the game. By grasping the contents of the game and analyzing the characteristics of these sessions by classifying or the like, it is possible to grasp the tendency of the game as an anonymous player.

  From the analysis of the session for each player, a candlestick-related psychological score is calculated by the above-described “detection of session (one game)” and “expression of game characteristics by candlestick”, and a customer satisfaction score is obtained (FIG. 138). reference). Here, the customer satisfaction score is calculated for each player on a monthly basis. On the other hand, the hall store satisfaction score is, for example, a monthly sum of the Winloss of the player.

  Here, similarly to FIG. 140, a graph showing the store satisfaction score on the horizontal axis and the customer satisfaction score on the vertical axis is displayed, and how the balance between the store and the customer satisfaction is distributed in each player. Can be grasped. In this graph, points corresponding to one member are plotted, and the state of satisfaction balance for each member is shown. Players can be categorized according to the state of balance. Further, as shown in FIG. 139, the satisfaction rank can be grasped. This graph is also subjected to analysis processing by the analysis server 2012 when the user gives an instruction from the menu screen 2500 displayed on the display of the client terminal 2011, and is output to the display or the like of the client terminal 2011.

  FIG. 142 shows typical player characteristics. Among them, information such as a candlestick chart-related psychological score, a customer satisfaction score, a hall store satisfaction score, a satisfaction balance, a satisfaction rank, a Bet amount, a Bet amount / game, a play time, and the number of play games are described in each slot. It is determined from game information including information on IN / OUT received from the machine. Information such as the member ID, the nationality of the member, the age of the member, and the gender of the member is obtained from the registration data. In addition, the member classification (active members, dormant members, ghost members, etc.) and game types (excellent members, high Bet members, high visiting members, distant members, new members, etc.) are registered data or game information (evaluate game history). Information obtained by doing this). In addition, there are various player characteristics, which are also included in the indices and the like shown in FIGS.

[Matching of classified machine characteristics and player characteristics]
In the gaming information analysis system 2001 according to the present invention, the classified machine characteristics and the classified player characteristics can be matched by the above-described analysis, and the analysis of whether or not the machine characteristics match the player characteristics can be performed. It becomes possible.

  Here, referring to FIG. 143, the machine use history data includes a player investment amount, a slot machine payout amount, a game start date and time, a game end date and time, a member identification code (member ID), and a machine identification code (machine ID). Multiple records are shown. This data is an example of game information transmitted from each slot machine to the game information analysis system 2001 according to the present invention for each game.

  By accumulating such game information histories and counting them over a predetermined period (for example, one day, one week, one month, etc.), a member-machine correspondence table as shown in FIG. 144 can be created. From such a table, it is possible to know which machine the member has played for a predetermined period.

  Further, a bet amount for each member / used machine management table (not shown) for each game can be created from the machine usage history data of FIG. This table stores, for each member ID, the machine ID of the machine used by that member. For example, the machine ID of the machine used by the member of the member ID is stored in descending order of the invested Bet amount / average amount of the game.

  In addition, a used machine management table (not shown) in the order of use frequency can be created from the machine use history data of FIG. 143. This table stores, for each member ID, the machine ID of the machine used by the member of the member ID in descending order of use frequency.

  For example, by providing such a table, it is possible to perform matching between the machine characteristics and the player characteristics described above. Note that the example of matching shown here is only an example. The machine characteristics and the player characteristics can be linked and matched in various other ways.

  For example, a member ID of a player classified as having a large Bet amount / game as a player characteristic is extracted, and a machine used by a member of the member ID is stored in a member-machine correspondence table shown in FIG. / It can be specified using the used machine management table for each game. Here, the machine associated with each player may be all the machines used by the player, or one or more machines selected based on a predetermined criterion.

  By specifying such a machine to be used for all players classified as having a large Bet amount / game, a group of machines is extracted. Therefore, by looking at predetermined machine characteristics for the group of machines, it is possible to grasp the tendency of machines used by players classified as having a large Bet amount / game. For example, the distribution of customer satisfaction scores of those machines and the distribution of play time can be grasped.

  Conversely, a machine with a predetermined classification as a machine characteristic is extracted, and a related member ID is extracted through the actual use of the machine by the player (for example, with reference to the member-machine correspondence table in FIG. 144). By looking at the predetermined player characteristics of the group consisting of the players having the member ID, it is possible to grasp the tendency of the players related to the machine having the predetermined machine characteristics.

  Further, by matching such player characteristics and machine characteristics, it is possible to display popular machines for each age of members, display popular machines for each age for each theme, and perform various analyzes.

  In the case where analysis is performed for non-members or all members including non-members, matching may be performed using sessions instead of players. That is, from the machine use history data shown in FIG. 143, a session that is a series of a plurality of games played by the player during a predetermined period is obtained, and a machine corresponding to each of the sessions is specified. The relationship is shown in the session-machine correspondence table shown in FIG. The session is detected using the above-described session detection method or the like.

  Here, various characteristics can be obtained for each session. For example, a customer satisfaction score relating to a session, a total time of the session, an average Bet / game of the session, a membership ratio of the session, and the like. Such a session characteristic can be considered to be similar to the characteristic of the player since the session is performed by one player.

  Thus, matching can be performed by linking the session characteristics and the machine characteristics.

  For example, a session classified as having a high customer satisfaction score can be extracted as the session characteristic, and the machine used in the session can be specified using the session-machine correspondence table shown in FIG.

  By specifying such a used machine for all sessions classified as having a high customer satisfaction score, a group of machines used in the session is extracted. Thus, by looking at predetermined machine characteristics of the group of machines, it is possible to grasp the tendency of machines used in sessions classified as having a high customer satisfaction score. For example, it is possible to grasp the distribution of the manufacturers and the operating rates of those machines, the distribution of the play time, and the like.

[Popularity analysis by time ratio of classified machines and players]
By using the machine characteristics and the player characteristics as described above and performing analysis at a time ratio based on the characteristics, it is possible to analyze a player characteristic ratio of a popular machine, a machine characteristic ratio of a target customer's favorite, and the like.

  The report in FIG. 146 is, for example, a part of the report displayed when the display of the monthly member characteristic report displayed by the member report display unit 2540 of the menu screen 2500 shown in FIG. The characteristics (monthly) of the game theme are shown. The visit frequency and the characteristics (monthly) of the game theme of the forties member shown in FIG. 146 represent the play time ratio for each game theme for the game of the forties member on a monthly basis. It is a bar graph in which the horizontal axis is each month from December 2013 to October 2014.

  Here, from the graph of FIG. 146, it is possible to grasp the share of each game theme in terms of the play time ratio in each month. For example, as shown in a dotted rectangular area, it can be understood that there is a large change in the play time composition ratio of the game theme A and the game theme B during the period. This indicates that the trend of the popular game theme for members in their forties has dramatically changed at this timing. In such a case, a marketer or the like can examine and implement an action for a target customer who has grasped a customer trend, such as introducing a machine with a popular game theme or a machine of a similar type.

  In order to display the graph of FIG. 146, the gaming information analysis system 2001 uses a predetermined table (not shown, FIG. 142) to indicate the machines used by members classified as 40s as player characteristics and the playing time of the machines. This is similar to the used machine management table shown in FIG. 142, and is determined every month from the accumulated game information (measured from the machine use history data in FIG. 142). Content) is acquired, the play time is totaled for each game theme and for each month, and this is standardized and displayed as a play time ratio.

  In the example of FIG. 146, the analysis based on the time ratio (play time ratio) is performed based on the player characteristics and the machine characteristics. However, the analysis may be performed based on the Bet ratio. For example, in the report on vendor characteristics (monthly) shown in FIG. 87 and the report on monthly visit frequency and Bet amount (monthly) shown in FIG. 92, each machine characteristic classification or player characteristic For each category, the normalized Bet percentage is shown in a bar graph.

  In addition, analysis may be performed based on other criteria such as the number of users and the number of machines in addition to the time ratio and the Bet ratio.

[Failure risk analysis and goto analysis based on machine failure analysis]
In the game information analysis system 2001 according to an embodiment of the present invention, when a failure occurs, data indicating the occurrence of the failure and the failure location are received as game information (from each slot machine 2014) for each machine, and Are accumulated in chronological order. In the case of a machine failure, a sensor or a failure detection circuit inside the machine may determine the failure and generate an event (failure notification event), or may respond in response to a predetermined keep-alive signal (for example, a normal state). May be transmitted).

  Some hall stores are open 24 hours a day, and if a machine stops due to a failure or the like, that directly leads to a reduction in the operating rate of the machine and causes loss. In the gaming information analysis system 2001, by accumulating and managing the failure history of each machine, the failure location of the machine can be quickly grasped for each machine and each machine part (functional unit), and a display and an alert can be performed. it can. In addition, a machine that has failed or a machine related to the location of the failure (for example, a machine of a manufacturer of a machine with a large number of failures, a machine that commonly uses functional units or parts with a large number of failures, etc.) It can be managed as a machine with a high possibility of failure. Therefore, it is possible to promptly respond to a machine failure or to prevent the failure by performing an appropriate measure such as inspection or replacement before the machine fails. Such a failure risk analysis is particularly important in an environment where a machine operates 24 hours as described above.

  Usually, an event signal is transmitted from the slot machine 2014 due to the occurrence of a failure. Among these signals, an event signal indicating the occurrence of a failure (failure occurrence signal) and an event signal not indicating a failure (non-failure signal) ), And non-fault signals include those that are substantially notifications about a fault. In the gaming information analysis system 2001 of the present invention, all such event signals can be grasped, and the risk of failure of each machine can be managed while taking into account the occurrence ratio of these event signals.

  It is also suspected that a machine in which an event signal frequently occurs may be performing a goto action. Regarding such goto analysis, the game information analysis system 2001 of the present invention determines the possibility of goto from the relationship between the frequency of the event signal (for example, the failure occurrence rate) and the IN / OUT of the corresponding machine, Can display and alert.

  Further, regarding the goto analysis, it is also possible to determine a sudden change in the failure occurrence rate and to notify the possibility of the goto action at several levels according to the change rate.

  Note that the game information analysis system 2001 of the present invention performs the above-described failure risk analysis and goto analysis based on the event signal from each slot machine 2014. However, the event signal from the slot machine 2014 (transmission Data) in real time to notify the failure risk and the goto action in real time. Alternatively, the transmission data from the slot machine 2014 may be stored in the hall management server 2013 or the analysis server 2012, and then transmitted. Thus, it is also possible to analyze a failure risk and a goto action on accumulated data for a predetermined period.

  FIG. 147 is a view showing a report on failure risk analysis of a machine in the game information analysis system 2001 of the present invention. This report indicates, for example, a machine failure analysis (real time) which is a part of the report displayed when the display of the failure analysis displayed by the specialized analysis display unit 2560 of the menu screen 2500 shown in FIG. 47 is instructed. Have been. FIG. 147 shows, on a monthly basis, data obtained by tabulating the failure analysis of a machine, and displays items related to the failure (for example, items analyzed from information obtained by an event signal) for each machine. .

  FIG. 147 shows the machine ID, status, vendor, theme, number of sessions, number of games, play time (h), failure occurrence signal, non-failure signal, and total stop time (h) for each machine. I have.

  The machine ID is a code for identifying the machine, the status is a signal indicating the status of the machine in three stages, the vendor is the manufacturer of the machine, and the theme is the content of the game executed on the machine. The number of sessions is a unit of a series of games (one game) of a player calculated by the game information analysis system 2001 of the present invention, and the number of games is the number of games executed on the machine. The time (h) is the time played by the player, the failure occurrence signal is the number of event signals (failure occurrence signals) transmitted from the machine and indicating the occurrence of a failure, and the non-failure signal is transmitted from the machine. The total number of non-failure event signals (non-failure signals), and the total stop time (h) is the time the machine stopped for any reason, usually Ya does not include the time of the normal state of not just a game.

  Here, as the status, a signal is displayed according to the three-stage status ranked according to the state of the machine. For example, as a result of the failure analysis, if the state of the machine is good, the leftmost round part of the signal display in the style of a traffic light is displayed in green (otherwise, this part is displayed in black). . If there is any risk (small risk) in the state of the machine, the central round part of the traffic light style signal display is displayed in yellow (otherwise this part is displayed in black). If the state of the machine is dangerous (high risk), the rounded part at the right end of the signal display in the style of a traffic light is displayed in red (otherwise, this part is displayed in black).

  The state of the machine described above is, for example, the number of event signals (fault signal or non-fault signal) transmitted from the machine in a predetermined period, the transmission interval, the failure rate, the failure location, and the change rate in these predetermined periods. , And the total stop time, the failure risk is evaluated, and the magnitude of the failure risk is determined in three ranks. Note that the example in FIG. 147 is a real-time display, and when a dangerous machine is newly generated, an alert display, a voice alert notification, or the like is performed on the client terminal 2011. However, the state of the machine with respect to the past predetermined period may be displayed by using the accumulated event signal or the like for the predetermined period.

  In the machine failure analysis (real-time) shown in FIG. 147, when a row of a listed machine is selected with a mouse, a touch panel, or the like, the number of event signals for each failure location (functional unit) for the machine is shown by a histogram. (Not shown). In this example, the failure signal and the non-failure signal are displayed separately.

  For example, the number of event signals is indicated by a histogram for each functional unit of the machine, such as a bill validator, a card dispenser, a cabinet, and a communication controller. For each functional unit, the number of failure signals and the number of non-failure signals are separately displayed in a histogram.

  As for the machine failure analysis, as described above with reference to FIG. 88, for example, when the display of the monthly machine operation report displayed by the machine report display unit 2520 of the menu screen 2500 shown in FIG. By displaying the downtime ranking (monthly), which is a part of the displayed report, the downtime ranking (monthly) of the machine can be grasped. When the display of the daily machine operation report displayed by the machine report display unit 2520 is instructed, the stop time ranking (daily) can be displayed.

  As for the goto analysis, as described above with reference to FIG. 89, for example, a report displayed when the display of the goto analysis displayed by the professional analysis display unit 2560 of the menu screen 2500 shown in FIG. View a summary of Gotos (ie, statistics of sessions of interest, lists of abnormal sessions (lists of sessions of interest or machines of interest), etc.) that are part of the suspicious machine that was determined based on the suspicious session. I can figure it out.

[Promotion analysis]
In a hall store, for example, coupons are distributed to players having specific player characteristics in order to promote the member's visit rate and increase the play time and Bet amount. There are various forms of providing coupons, such as providing a coupon of an IC card, giving points to a member card, and giving them as a meal ticket or a shopping ticket. Coupons provided on an electronic medium different from the membership card, such as an IC card coupon, are usually managed so that a simple refund (CASHOUT) cannot be made. Providing such a coupon is a typical example of promotion. At the hall store, various other promotions can be made.

  In the game information analysis system 2001 according to the embodiment of the present invention, the expenditure amount spent as a promotion and the player who receives the profit provided by the promotion can manage the amount of money used in a game or the like thereafter, Based on the relationship between the expenditure amount and the usage amount, it is analyzed whether the promotion is successful.

  Also, in this way, for the players and members who have been provided with the profits from the promotion, the above-described candle chart-related psychological scores and customer satisfaction are calculated, and how those indices have changed, for example, the coupon The degree of the effect of promotion such as distribution can be analyzed. Further, whether or not the distributed coupon has been used can be analyzed for each player characteristic.

  Further, the above-described candlestick chart-related psychological score and customer satisfaction can be calculated, and a promotion such as distribution of a coupon can be implemented for a player with a low degree of satisfaction.

  Further, before and after the promotion, the satisfaction balance between the hall store satisfaction score and the customer satisfaction score is analyzed (see FIGS. 139 and 140), and the effect of the promotion is analyzed and evaluated from the viewpoint of the satisfaction balance. You can also.

  In addition, the game information analysis system 2001 according to an embodiment of the present invention can analyze the effect of promotion using a simulation tool. For example, when the display of the simulation tool displayed by the tool display unit 2570 of the menu screen 2500 shown in FIG. 47 is instructed, and the execution of the promotion is specified for the player having a predetermined player characteristic (player category) (contents of the promotion) Is set in advance for the tool), the effect of the promotion is indicated by the amount, and the simulation result is displayed in a graph. Such simulation calculation is performed using, for example, past data transmitted from the slot machine 2014 and storing game information including IN / OUT information.

  In the simulation described above with reference to FIG. 38, a simulation result A in a case where a predetermined promotion is performed for a player whose player category is “frequent visits” is shown, indicating that the promotion effect was low. Have been. That is, the effect of the promotion was +10000 after six months (the simulation value was slightly higher than the expected sales value).

  Also, in the simulation described above with reference to FIG. 39, a case where a predetermined promotion is performed for a player whose player category is “frequency of visit (medium)” and a player whose player category is “frequency of visit (low)” Simulation result B is shown, indicating that the promotion effect was high. That is, the effect of the promotion was +100000 after 6 months (the simulation value was much higher than the expected sales value).

  Further, in the simulation described above with reference to FIG. 93, the result of a preliminary simulation when the promotion is performed is displayed. By this simulation, it is possible to grasp specific numerical values before conducting the promotion. The graph of FIG. 93 shows the Winloss forecast (cumulative and daily) from February 2014 to December 2014 and the Winloss simulation (cumulative and daily) for the forecast, and the difference between the forecast and the simulation is shown. It is possible to grasp whether there is.

[Ad hoc report tool]
The game information analysis system 2001 according to an embodiment of the present invention includes an ad hoc report tool that allows the user of the client terminal 2011 to select a display item or the like of a report. When the ad hoc tool gives an instruction to display the ad hoc report tool displayed by the tool display unit 2570 of the menu screen 2500 shown in FIG. 47, a report output instruction screen is displayed (see FIG. 94).

  Here, the user selects one or a plurality of indices for which data is to be output from the index area displaying the indices and designates them in the "VALUE" column. These indices include the number of sessions, normal POs, intervals per normal section Winloss / Bet magnification, candlestick-related psychological scores, customer satisfaction scores, satisfaction balances, and the like, in addition to the Bet meter and the payout meter. In, items that are calculated independently can be designated. Such an item is calculated based on game information including IN / OUT information transmitted from the slot machine 2014.

  In the dimension area, dimensions such as daily, weekly, monthly, quarterly, and annual are displayed.

  When the user gives an instruction using such an ad hoc report tool, for example, a summary on the number of games, a report indicating the count (frequency) for each game (see FIG. 95), a summary on the Bet amount, a theme, The report showing the popularity (Bet amount) of each member (see FIG. 96), the summary of the bet amount, and the report showing the working days of each member type (important, new, etc.) (see FIG. 97) are displayed on the client terminal 2011. Can be displayed. In this example, data is basically displayed in a two-dimensional manner, but a three-dimensional graph can also be displayed.

  At least one of the machine characteristics and the player characteristics to be displayed on the graph is classified into a plurality of categories, and the ad hoc report tool divides the corresponding count value, time, and other characteristics (or count value, time, other Of the characteristic).

  In addition, the above-described (user) item designation for the ad hoc report tool can be registered as a template. For example, a display item and a pattern of a display mode can be registered as histogram analysis, machine analysis, and member analysis, and can be called and executed at an arbitrary timing to display a report.

  In the above-described embodiment, a game arcade has been described as an example. However, the present invention is not limited to this, and can be applied to other facilities other than recreational facilities such as a game arcade. For example, a commercial facility such as a shopping center including a department store, a department store, and an outlet mall, and a complex commercial facility that is a building or area where a plurality of facilities such as a restaurant and a movie theater are gathered in addition to such commercial facilities and amusement facilities. Can be applied to For example, the present invention can be applied to facilities such as hotels, airports, and train stations.

DESCRIPTION OF SYMBOLS 1 Game system 1010, 2014 Slot machine 1011 Cabinet 1030 Control panel 1131 Upper image display panel 1135 Symbol display window 1141 Lower image display panel 1700 PTS terminal 1700a PTS front unit 1700b PTS main body 2001 Game information analysis system 2011 Client terminal 2012 Analysis server 2013 Hall management server

Claims (8)

A game information analysis system including an analysis server,
The analysis server,
A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player;
Game information analysis system. A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
An analysis server including a game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player;
Analysis server. A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, game information including information on the investment amount and the payout amount, a game information receiving step of receiving from the gaming machine,
The analysis server, based on the game information, a game information analysis step of performing an analysis process,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player;
Game information analysis method. A game information analysis method executed in an analysis server,
A game information receiving step of receiving game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis step of performing an analysis process based on the game information,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
From the first customer satisfaction score calculated based on the assigned overall shape of the pattern shape and the second customer satisfaction score calculated based on the partial shape of the assigned pattern shape, the customer satisfaction score is calculated. Calculate the degree score,
Storing the calculated customer satisfaction score in association with each player;
Game information analysis method. A game information analysis system including an analysis server,
The analysis server,
A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player;
Game information analysis system. A game information receiving unit that receives game information including information on an investment amount and a payout amount from a gaming machine,
An analysis server including a game information analysis unit that performs an analysis process based on the game information,
The game information analysis unit,
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis unit,
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player;
Analysis server. A game information analysis method executed in a game information analysis system including an analysis server,
In the analysis server, game information including information on the investment amount and the payout amount, a game information receiving step of receiving from the gaming machine,
The analysis server, based on the game information, a game information analysis step of performing an analysis process,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player;
Game information analysis method. A game information analysis method executed in an analysis server,
A game information receiving step of receiving game information including information on an investment amount and a payout amount from a gaming machine,
A game information analysis step of performing an analysis process based on the game information,
The game information analysis step includes:
From the game information, aggregating the values of the characteristics including the player characteristics representing the characteristics of the player and the gaming machine characteristics representing the characteristics of the gaming machine,
When at least one of the characteristics is specified as an output item by the user, the output item is expanded on a graph in association with another characteristic specified by the user,
Generating data for displaying a report including the graph;
The player characteristics include a customer satisfaction score,
The game information analysis step includes:
Allocating a pattern of transition of the investment amount and the payout amount to a predetermined pattern shape,
Calculating the customer satisfaction score based on the assigned pattern shape,
When there are a plurality of sessions that are one game consisting of a series of games of the player, the customer satisfaction score is calculated and accumulated for each session,
Storing the accumulated customer satisfaction score in association with each player;
Game information analysis method.

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