JP6626714B2 - Vehicle dispatch management system - Google Patents

Description

  The present invention relates to a vehicle allocation management system.

  In recent years, with the development of wireless mobile communication systems, it has become possible to easily perform mobile data communication for a wide area. Also, with the development of positioning technology using radio waves, it has become possible to obtain position information by a GPS (Global Positioning System) positioning system using artificial satellites. By the fusion of these wireless mobile communication systems and positioning systems, mobile data transmission systems and position management systems have been put to practical use, and are used for the purpose of improving the distribution efficiency of taxis and transport vehicles through business radio and public radio.

A vehicle allocation management system using a wireless mobile communication system and a positioning system will be described with reference to FIGS.
FIG. 1 is a diagram for explaining a schematic configuration of the vehicle allocation management system.
In FIG. 1, the dispatch management system includes a management center 101, a plurality of radio base stations 102-1 to 102-L, mobile stations (vehicles) 104-1 to 104-N, a GPS satellite 105, and a dispatch terminal 106. And an AVM (Automatic Vehicle Monitoring) system for taxi dispatch configured using the dispatch center 107 having -1 to 106-M.

The prior art will be described with reference to FIG. FIG. 8 is a display screen diagram for explaining the setting of a dispatch area and a standby place displayed on a display device of a conventional dispatch terminal.
In the display screen 800, the taxi dispatch areas X, Y, and Z are adjacent to each other, and the standby places A, B, and C are geographically located near the boundaries of the dispatch areas. The waiting place is, for example, a waiting place of a hotel or a hospital in an urban area, and waits for a dispatch instruction in a dispatch area by a wireless dispatch system while waiting for each facility user as a customer at the waiting place.

For example, the dispatch priority of the dispatch area X is determined in the order of (1) standby place A, (2) standby place B, (3) standby place C, and (4) nearby vehicles. The allocation priority of the allocation area Y is determined in the order of (1) standby place B, (2) standby place C, (3) standby place A, and (4) nearby vehicles. The allocation priority of the allocation area Z is determined in the order of (1) standby place C, (2) standby place A, (3) standby place B, and (4) nearby vehicles.
The waiting places A, B, and C are set as dispatch areas in directions in which vehicles are likely to head from a place located at the time of ordering from a customer. There is a case where there is a positional relationship of the waiting place that does not greatly change in time even when going to any area of the There is a request to dispatch a vehicle.

Next, a conventional operation for the request will be described with reference to FIG. FIG. 9 is a display screen diagram for explaining setting of a dispatch area and a standby place displayed on a display device of a conventional dispatch terminal.
In FIG. 9, the waiting places A, B, and C are registered as one waiting place D, and the dispatch areas X, Y, and Z are collectively registered as the dispatch area V.
The dispatch priority of the dispatch area V is determined in the order of (1) the standby place D and (2) the nearby vehicles. Vehicles waiting at the standby locations A, B, and C are registered as standby vehicles at one standby location D. Therefore, even if they are registered at different standby locations, they are managed as one standby location at the management center. Will be dispatched. However, when such an operation is performed, since the area as the standby place is set as a large area including the standby places A, B, and C, the standby registration is performed at a place other than the standby places A, B, and C. There are issues that can be made Also, in the operation rules for each waiting place, there are places where vehicles will not be able to exit if they are lined up at the head of the waiting place. I need to remove it.

  As a prior art document, for example, Patent Literature 1 discloses an invention that dispatches a reservation order before the number of vacant vehicles decreases, so that a taxi can be headed for without delaying a reservation time designated by a customer.

JP 2009-294742 A

In the conventional dispatch management system, the order of vehicles is managed for each waiting place, the priority of the waiting place is managed for each dispatch area, and a search is performed according to the priority according to the dispatch area. Since the order of vehicles is managed for each waiting place, it is not possible to deal with the case where the vehicle with the longest waiting time is dispatched among a plurality of waiting places in a specific dispatch area. Improvements in vehicle dispatching efficiency were required.
An object of the present invention is to improve vehicle allocation efficiency by integrally managing a plurality of standby locations as one standby location.

  A vehicle allocation management system according to the present invention is a vehicle allocation management system that transmits a vehicle allocation request instruction from a management center to a mobile station, and a vehicle that can be allocated receives a vehicle allocation instruction and performs vehicle allocation. It is characterized in that it is centrally managed as a stand-by place, and dispatching instructions are given preferentially to vehicles having a long stand-by time among a plurality of main stand-by places.

  Further, the dispatch management system of the present invention is the dispatch management system described above, and it is preferable that a vehicle having a condition set in advance in at least one main standby location is excluded from dispatch candidates.

  Further, the dispatch management system of the present invention is the dispatch management system described above, and it is preferable that a vehicle that satisfies a dispatch condition of a vehicle characteristic or a crew member priority is searched for a vehicle.

  Further, the vehicle allocation management system of the present invention is the vehicle allocation management system described above, wherein a plurality of auxiliary standby areas for vehicle replenishment for replenishing vehicles to the main standby area are set, and empty areas are provided at a plurality of main standby areas. It is preferable that when the occurrence of the problem occurs, a vehicle having a long standby time among the plurality of auxiliary standby places for vehicle replenishment is preferentially moved to the main standby place.

  According to the present invention, it is possible to improve vehicle allocation efficiency by integrally managing a plurality of standby locations as one standby location.

It is a figure for explaining a schematic structure of a dispatch management system. FIG. 3 is a diagram illustrating a configuration of a management center according to an embodiment of the present invention. It is a display screen figure for explaining the content displayed on the display of the dispatching terminal concerning one example of the present invention. It is a display screen figure for explaining the dispatch procedure displayed on the display of the dispatch terminal concerning one example of the present invention. It is a display screen figure for explaining the dispatch instruction content displayed on the display device of the dispatch terminal concerning one example of the present invention. FIG. 5 is a display screen diagram for explaining a setting of a standby place and a movement instruction displayed on the display device of the dispatching terminal according to one embodiment of the present invention. It is a display screen figure for explaining setting of a dispatch area and a waiting place displayed on a display of a dispatch terminal concerning one example of the present invention. It is a display screen figure for explaining setting of a dispatch area and a waiting place displayed on a display of a conventional dispatch terminal. It is a display screen figure for explaining setting of a dispatch area and a waiting place displayed on a display of a conventional dispatch terminal.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a diagram for explaining a schematic configuration of the vehicle allocation management system.
In FIG. 1, the dispatch management system includes a management center 101, radio base stations 102-1 to 102-L (referred to as 102 when representing a radio base station), and mobile stations (vehicles) 104-1 to 104-. N (referred to as 104 when representing a mobile station), a GPS satellite 105, a dispatch center 107 having dispatch terminals 106-1 to 106-M (referred to as 106 when representing a dispatch terminal), and a network 108 This is an AVM system for taxi dispatch configured using the AVM.
Note that the vehicle allocation terminal 106 may be a PC (Personal Computer).
The network 108 may be an Internet line, a dedicated line, or the like, and is not particularly limited.

The wireless base station 102 has a communication area 103 with which the own station can communicate. For example, the communication area 103-1 of the wireless base station 102-1 includes a mobile station 104 and a wireless base station 102- 1 can communicate.
The customer makes a dispatch request by notifying the dispatch center 107 of the location of the dispatch destination (for example, the customer's current location) and information of the desired vehicle.
In the dispatching center 107, the operator operates the dispatching terminal 106 to transmit a dispatch request (information on the location of the dispatch destination and the desired vehicle) to the management center 101.

In accordance with the dispatch request received from the dispatch center 107, the management center 101 searches (searches for) vehicles suitable for dispatch from the collected location information of each mobile station 104, and searches the vehicles to the location indicated by the dispatch destination. Perform operations to dispatch vehicles.
Passengers and the like access the management center 101 through the Internet line by using a taxi company homepage or a vehicle allocation request application installed on various commercially available mobile terminals (mobile phone terminals and tablet terminals). Thus, a dispatch request can be made to the management center 101 without going through the dispatch center 107.

Next, the mobile station 104 provided in each vehicle will be described.
The mobile station 104 can transmit and receive various types of information to and from the management center 101 through wireless communication with the wireless base station 102 having the communication area 103 where the vehicle is located.
Further, the mobile station 104 periodically acquires the position information (latitude, longitude) of the vehicle based on the information received from the GPS satellite 105, and acquires information indicating the dynamics of the vehicle in which the mobile station 104 is deployed. The information is transmitted to the management center 101 via the wireless base station 102 together with the identification information of the vehicle.

  The dynamics of the vehicle include “real vehicle”, “vacant vehicle”, “planned to be vacant”, “pay”, “rest”, and the like, and are set by the crew operating the mobile station 104 provided in each vehicle. Vehicles that are searched as dispatching candidates are basically "vacant" vehicles, but vehicles with other dynamics ("scheduled", "payment", "rest") that can be dispatched are also available. May be searched as a vehicle, and which of the dynamics is searched as a candidate vehicle may be set in advance in accordance with a taxi company policy or the like.

Further, when the vehicle starts waiting at the standby location, the mobile station 104 receives information indicating that the mobile station 104 is to be operated at the standby location in response to operation of the mobile station 104 by a crew member. The information specifying the place is transmitted to the management center 101 together with the identification information of the vehicle.
Further, when the own vehicle ends the standby at the standby location, the mobile station 104 receives information indicating that the standby at the standby location is to be ended in response to the operation of the mobile station 104 by the crew member, and The information specifying the place is transmitted to the management center 101 together with the identification information of the vehicle.
Here, as the mobile station 104, a dedicated wireless communication terminal may be used, but the above functions are realized in various mobile terminals such as a mobile phone terminal (for example, a smartphone) and a tablet terminal having a wireless communication function. May be used in which an application for a vehicle allocation system to be installed is installed.

The customer makes a dispatch request by notifying the dispatch center 107 of the location of the dispatch destination (for example, the customer's current location) and information of the desired vehicle.
In the dispatching center 107, the operator operates the dispatching terminal 106 to transmit a dispatch request (information on the location of the dispatch destination and the desired vehicle) to the management center 101.

In accordance with the dispatch request received from the dispatch center 107, the management center 101 searches (searches for) vehicles suitable for dispatch from the collected location information of each mobile station 104, and searches the vehicles to the location indicated by the dispatch destination. Perform operations to dispatch vehicles.
The customer accesses the management center 101 through the Internet line by using a taxi company homepage or a vehicle allocation request application installed on various types of mobile terminals (mobile telephone terminals and tablet terminals) that are commercially available. Thus, a dispatch request can be made to the management center 101 without going through the dispatch center 107.

Next, the configuration of the management center 101 will be described with reference to FIG.
FIG. 2 is a diagram for explaining the configuration of the management center according to one embodiment of the present invention.
2, the management center 101 has a database server 200, a map server 220, and a dispatch server 240.
The database server 200 is a server that manages various data related to the operation of the vehicle allocation system, and includes an area information management unit 201 that stores and manages area information regarding each vehicle allocation area, and a vehicle information that stores and manages vehicle information regarding each vehicle. It has a vehicle information management unit 202 to perform.
Further, the database server 200 may also store the characteristics (gender, age, etc.) of the crew driving the vehicle, and may search the crew as one of the vehicle allocation conditions.

The area information management unit 201 serves as area information of each dispatch area to be managed, and includes identification information of the dispatch area, information indicating the range of the dispatch area, and information indicating a priority order to be applied in searching for a dispatch vehicle to the dispatch area. In addition, information indicating a priority order of a range in which a vehicle is searched in the dispatch area, information indicating a time zone to which the area information is applied (hereinafter, referred to as an application time zone), and the like are stored.
The vehicle information management unit 202 includes vehicle identification information, current position information of the vehicle, information indicating the standby location when the vehicle is waiting at the standby location, and standby order, which are vehicle information of each vehicle to be managed. , Information indicating the dynamics of the vehicle, information indicating an advance condition regarding the vehicle, information indicating a shift of a crew member / vehicle of the vehicle, and the like.

The map server 220 is a server that manages map information including the business area of the taxi company, and searches for routes connecting these points and distance indicators (linear distance, route distance, It has a route search unit 221 that calculates the estimated travel time.
The dispatch server 240 is a server that searches for vehicles to be dispatched using the database server 200 and the map server 220. The candidate vehicle search unit 241 searches for a vehicle suitable for dispatch in accordance with a dispatch request. And a dispatch instruction unit 242 that issues dispatch instructions to the vehicle (mobile station 104) searched by the candidate vehicle search unit 241.

  Upon receiving the dispatch request, the candidate vehicle search unit 241 accesses the area information management unit 201 and the vehicle information management unit 202 using the dispatch request as a search condition, and determines the location of the dispatch destination specified by the dispatch request. The area information of the applicable time zone which is the area information of the dispatch area included in the range and includes the current time (the time of the search) is specified, and the priority order is highest according to the priority order and the exclusion area set in the area information. An empty vehicle or a waiting vehicle that does not exist in the exclusion area is searched, and the vehicle is determined as a vehicle to be allocated (a vehicle most suitable for allocation to a specified destination). Here, when a plurality of vehicles are specified in the vehicle allocation request, the specified number of vehicles are searched and determined as vehicles to be allocated.

In addition, when the distance index of the position of the dispatch destination and the position of each vehicle is required, the candidate vehicle search unit 241 provides the position information to the map server 220 and causes the route search unit 221 to calculate the position information. The result is obtained and used for vehicle search.
If there is a condition of vehicle characteristics (vehicle type, body color, etc.) or crew member characteristics (gender, age, etc.) in the vehicle allocation request, the candidate vehicle search unit 241 gives priority to the vehicle satisfying the request condition. Then, the vehicle is searched.

  The dispatch instruction unit 242 notifies the mobile station 104 deployed in the vehicle searched by the candidate vehicle search unit 241 of the location of the dispatch destination specified by the dispatch request, and causes the vehicle to be dispatched to that position. Give a dispatch instruction.

Next, a method of setting a plurality of waiting places as an integrated waiting place and distributing vehicles according to the present invention will be described with reference to FIG.
FIG. 3 is a display screen diagram for explaining the content displayed on the display device of the dispatching terminal according to one embodiment of the present invention.
In FIG. 3, a display screen 300 displays a vehicle waiting list 310 and a waiting place setting management area 320 on the screen of the dispatch area S.

  The dispatch area S is a case where a plurality of standby places A, B, and C exist at locations that are relatively close geographically. The waiting places A, B, and C are operated according to the rules of the respective waiting places. However, the vehicles waiting at each of the waiting places A, B, and C belong to one group as shown on the left side of FIG. The order is managed as a waiting place.

  For a dispatch order from a customer in the dispatch area S, (1) vehicle 2001, (2) vehicle 1001, (3) vehicle 1002, and (4) vehicle 2002 in the order shown in the table of the vehicle waiting list 310. , (5) the vehicle 3001,..., (15) the vehicle 1005, and the priority order is determined in an order considering the standby time at a plurality of standby locations.

Next, the operating conditions at the standby place will be described with reference to FIG.
FIG. 4 is a display screen diagram for explaining a vehicle allocation procedure displayed on the display device of the vehicle allocation terminal according to one embodiment of the present invention.
In FIG. 4, a display screen 400 displays a vehicle waiting list 410 and a waiting place setting management area 420 on the screen of the dispatch area T.

The dispatch area T is a case where a plurality of standby places A, B, and C are located relatively close geographically. The waiting places A, B, and C are operated according to the dispatching rules of the respective waiting places.
In the standby place A, vehicles are dispatched from the leading vehicle even when there is a dispatch instruction by the dispatch system.
In the waiting place B, when a dispatching instruction is issued by the dispatching system, dispatching is performed from the second vehicle from the leading vehicle. (That is, the leading vehicle is excluded from the allocation candidates.)
When there is a dispatch instruction by the dispatch system, the standby location C dispatches from the third vehicle from the leading vehicle. (That is, the first vehicle and the second vehicle are excluded from the allocation candidates.)

Therefore, for a customer dispatch order from the dispatch area T, (1) vehicle 1001, (2) vehicle 1002, (3) vehicle 2002, (4) vehicle 2003, (5) The priority order is determined in the order of the vehicle 3003,..., (12) the vehicle 1005.
By integrally managing a plurality of waiting places in this way, dispatching is instructed in the order of longer waiting time at any of the waiting places, so that the crew can perform radio dispatch according to the waiting time from the management center 101. Will be.

Next, a method of replenishing a vehicle from a single standby position for vehicle replenishment to a plurality of main standby positions according to the present invention will be described with reference to FIG.
FIG. 5 is a display screen diagram for explaining a vehicle allocation instruction content displayed on the display device of the vehicle allocation terminal according to one embodiment of the present invention.
In FIG. 5, a display screen 500 displays a main standby place setting management area 520 and a sub standby place D on the screen of the dispatch area P.
In the dispatch area P, there may be a plurality of main standby locations A, B, and C. The main standby locations A, B, and C are operated, for example, according to the rules of the respective standby locations.

  The order of the vehicles waiting at the main standby locations A, B, and C is managed as one group of standby locations. For a dispatch order from a customer in the dispatch area P, the priority order is determined in an order that takes into account the waiting time at a plurality of waiting locations.

  There is a common sub standby location D at the main standby locations A, B, and C. To enter the main standby locations A, B, and C, first wait at the sub standby location D, and from there, the standby time is long. The vehicles move in order from the vehicle to the standby positions where the main standby positions A, B, and C are available according to a transfer instruction from the management center 101.

  In this way, by centrally managing vehicle replenishment from the secondary standby location D to the primary standby location setting management area 520 which is a plurality of primary standby locations, it is possible to concentrate vehicles at a specific primary standby location, The vehicle dispatching from the management center 101 is fairly allocated to the vehicle in response to the dispatch order from within the dispatch area where a plurality of main waiting locations are set, and the vehicle is not shortaged at the main waiting place. Will be.

Next, a method according to the present invention for setting a sub standby location so as to surround a plurality of main standby locations and replenishing the plurality of main standby locations with vehicles from the sub standby locations will be described with reference to FIG.
FIG. 6 is a display screen diagram for explaining a setting of a standby place and a moving instruction displayed on the display device of the dispatching terminal according to one embodiment of the present invention.

In FIG. 6, a display screen 600 displays a main standby place setting management area 620 and a sub standby place E on the screen of the dispatch area Q.
The dispatch area Q is a case where a plurality of main standby locations A, B, and C exist in the main standby location setting management area 620.
The main standby places A, B, and C in the main standby place setting management area 620 are operated according to the rules of the respective standby places. The order of the vehicles waiting at the main standby locations A, B, and C is managed as one group of standby locations.

For a dispatch order from a customer in the dispatch area Q, the priority is determined in an order that takes into account the waiting time at a plurality of waiting locations.
The main standby places A, B, and C of the main standby place setting management area 620 include, for example, a common sub standby place E, and the sub standby place E is set to surround the main standby places A, B, and C. ing.
In order to enter the main standby locations A, B, and C of the main standby location setting management area 620, first, the user enters the setting area of the sub standby location E and registers the standby at the sub standby location E with the management center 101. From the vehicles registered in standby at the secondary standby location E, the vehicles are moved in order from the vehicle with the longest standby time to the standby locations where the main standby locations A, B, and C are available according to the movement instruction from the management center 101.

  As described above, the setting area of the sub-standby place E is set by setting the travel time from the sub-standby place E including the main standby place in the standby place setting management area 620 to the main standby places A, B, and C within an appropriate range. In addition to the fact that vehicles are concentrated at a specific main standby location and that there is no shortage of vehicles at a specific main standby location, the vehicle is in a set-up area of a secondary standby location E while waiting for a sinking operation. It becomes possible to register.

Next, a method of replenishing vehicles from a plurality of sub standby locations to a plurality of main standby locations according to the present invention will be described with reference to FIG.
FIG. 7 is a display screen diagram for explaining the setting of the dispatch area and the standby place displayed on the display device of the dispatch terminal according to one embodiment of the present invention.
In FIG. 7, a display screen 700 displays a vehicle waiting list 710, a main standby place setting management area 720, and a sub standby place setting management area 730 on the screen of the dispatch area R.
In the dispatch area R, a plurality of main standby places A, B, and C exist in the main standby place setting management area 720, and a plurality of sub standby places F, G, and H exist in the sub standby place setting management area 730. .

  The main standby places A, B, and C in the main standby place setting management area 720 are operated according to the rules of the respective standby places. The order of the vehicles waiting at the main standby locations A, B, and C is managed as one group of standby locations. For a dispatch order from a customer in the dispatch area R, the priorities are determined in an order that takes into account the waiting time at a plurality of main standby locations.

In the main standby places A, B, and C, there are common auxiliary standby places F, G, and H for vehicle replenishment.
The order of the vehicles waiting in each of the standby locations F, G, and H in the standby location setting management area 730 is managed as a standby location of one group. An example of this is the vehicle waiting list 710.

In order to enter the main standby places A, B, and C of the main standby place setting management area 720, first, the vehicle waits in one of the sub standby places F, G, and H. The user moves to the standby place where the standby places A, B, and C are empty according to a transfer instruction from the management center 101.
Therefore, the order of the vehicles to be replenished when the vehicle goes out of the main standby places A, B, and C is as shown in the order of the vehicle standby list 710: (1) vehicle 5001, (2) vehicle 4001, (3) vehicle 4002, The priority order of the supplementary vehicles is determined in the order of 4) vehicle 5002, (5) vehicle 6001,..., (12) vehicle 6005.

  As described above, the management center 101 integrally manages vehicle replenishment from the plurality of sub standby locations F, G, and H to the plurality of main standby locations A, B, and C, thereby providing a specific main standby location. Vehicles do not concentrate at a location or run out of vehicles at a particular primary standby location, and when waiting at any secondary standby location, it is possible to move from a vehicle with a long standby time to the primary standby location It becomes.

  The vehicle allocation management system according to the embodiment of the present invention can improve vehicle allocation efficiency by integrally managing a plurality of standby locations as one standby location.

  As described above, one embodiment of the present invention has been described in detail. However, the present invention is not limited to the above-described embodiment, and can be implemented with various modifications without departing from the spirit of the present invention.

  By integrating and managing a plurality of standby locations as one standby location, the present invention can be applied to a purpose of improving vehicle allocation efficiency or collection / delivery (home delivery) efficiency.

  101: management center, 102, 102-1 to 102-L: radio base station, 103, 103-1 to 103-L: communication area, 104, 104-1 to 104-N: mobile station, 105: GPS satellite, 106, 106-1 to 106-M: dispatch terminal, 107: dispatch center, 108: network, 200: database server, 201: area information management section, 202: vehicle information management section, 220: map server, 221: route search Unit, 240: vehicle allocation server, 241: candidate vehicle search unit, 242: vehicle allocation instruction unit, 250: display device.

Claims (3)

In a dispatch management system in which a dispatch request instruction from the management center is transmitted to the mobile station and a dispatchable vehicle receives the dispatch instruction and dispatches the dispatch,
The management center centrally manages a plurality of main standby locations as one standby location, and preferentially dispatches a vehicle having a long standby time among the plurality of main standby locations ,
A plurality of auxiliary standby areas for vehicle replenishment for replenishing vehicles to the main standby area are set, and when vacancies occur in a plurality of main standby areas, a plurality of vehicle auxiliary replenishment standby areas are provided. A vehicle allocation management system , wherein a vehicle having a long standby time is preferentially moved to the main standby place . The vehicle allocation management system according to claim 1,
The vehicle management system according to claim 1, wherein the management center excludes a vehicle satisfying a condition preset in at least one of the main standby locations from the vehicle allocation candidates. The vehicle allocation management system according to claim 1 or 2,
A vehicle allocation management system, wherein the management center searches for a vehicle by giving priority to a vehicle that satisfies a vehicle allocation condition of a characteristic of the vehicle or a characteristic of a crew member.

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