JP2017122980A - Vehicle assignment management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve vehicle assignment efficiency by integrating and managing a plurality of standby places as one standby place.SOLUTION: Disclosed vehicle assignment management system is a system that transmits a vehicle assignment request instruction from a management center to a plurality of mobile stations, and assigns an available vehicle by performing a vehicle assignment instruction to the vehicle. The vehicle assignment management system manages a plurality of major standby places as one standby place, and from the plurality of major standby places, assigns a vehicle first that has waited for the longest standby time.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a vehicle allocation management system.

  In recent years, with the development of wireless mobile communication systems, it has become possible to easily perform mobile data communication for a wide area. In addition, with the development of positioning technology using radio waves, it has become possible to obtain position information by a GPS (Global Positioning System) positioning system using artificial satellites. By combining these wireless mobile communication systems and positioning systems, mobile data transmission systems and location management systems have been put into practical use, and are used for the purpose of improving the efficiency of taxi and transport vehicle allocation through business radio and public radio.

A vehicle allocation management system using a wireless mobile communication system and a positioning system will be described with reference to FIGS. 1, 8, and 9.
FIG. 1 is a diagram for explaining a schematic configuration of a vehicle allocation management system.
In FIG. 1, the vehicle allocation management system includes a management center 101, a plurality of radio base stations 102-1 to 102-L, mobile stations (vehicles) 104-1 to 104-N, a GPS satellite 105, and a vehicle allocation terminal 106. 1 to 106-M, an AVM (Automatic Vehicle Monitoring) system for taxi dispatch that is configured using a dispatch center 107.

The prior art will be described with reference to FIG. FIG. 8 is a display screen diagram for explaining setting of a vehicle allocation area and a standby place displayed on a display device of a conventional vehicle allocation terminal.
In the display screen 800, the taxi allocation areas X, Y, and Z are adjacent to each other, and the waiting areas A, B, and C are geographically disposed at locations close to the boundary lines of the respective allocation areas. The waiting place is, for example, a waiting place of a hotel or hospital in an urban area, and is waiting for a dispatch instruction in the dispatch area by the wireless dispatch system while waiting for each facility user as a customer at the waiting place.

For example, the priority of dispatching in the dispatching area X is determined in the order of (1) standby location A, (2) standby location B, (3) standby location C, and (4) nearby vehicles. The dispatch priority in the dispatch area Y is determined in the order of (1) standby location B, (2) standby location C, (3) standby location A, and (4) nearby vehicles. The dispatch priority in the dispatch area Z is determined in the order of (1) standby location C, (2) standby location A, (3) standby location B, and (4) nearby vehicles.
For the waiting places A, B, and C, the direction in which the vehicle is likely to face from the place that is located at the time of order from the customer is set as the dispatching area. Because it may be the position relationship of the waiting place that does not change greatly in time toward any of the areas, originally it is not a dispatch order for each waiting place, but from a vehicle with a long waiting time regardless of the waiting place There is a demand to dispatch.

Next, a conventional operation for the request will be described with reference to FIG. FIG. 9 is a display screen diagram for explaining setting of a vehicle allocation area and a standby location displayed on a display device of a conventional vehicle allocation terminal.
In FIG. 9, the standby locations A, B, and C are registered as one standby location D, and the vehicle allocation areas X, Y, and Z are collectively registered as the vehicle allocation area V.
The dispatch priority in the dispatch area V is determined in the order of (1) standby place D and (2) nearby vehicles. Since the vehicles waiting in the standby places A, B, and C are registered as standby vehicles in one standby place D, even if they are registered in standby places in different standby places, they are managed as one standby place on the management center side. , Will be dispatched. However, when such an operation is performed, since the area as the standby place is set as a large area including the standby places A, B, and C, standby registration is also performed in places other than the standby places A, B, and C. There is a possible problem. Also, according to the operation rules for each waiting place, there are places where vehicles can no longer come out when they are lined up at the beginning of the waiting place. It is necessary to remove.

  As a prior art document, for example, Patent Document 1 discloses an invention in which a taxi is directed without delaying a reservation time designated by a customer by dispatching a reservation order before empty vehicles are reduced.

JP 2009-294742 A

In the conventional vehicle allocation management system, the order of vehicles is managed for each standby location, the priority of standby locations is managed for each allocation area, and the vehicle is searched according to the priority by the allocation area. Since the order of vehicles is managed for each waiting place, it is not possible to deal with the case where the vehicle with the longest waiting time is dispatched among multiple waiting places in a specific dispatch area. There was a need to improve vehicle allocation efficiency.
An object of the present invention is to improve vehicle allocation efficiency by integrally managing a plurality of standby places as one standby place.

  A vehicle allocation management system according to the present invention is a vehicle allocation management system in which a vehicle allocation request instruction from a management center is transmitted to a mobile station, and a vehicle that can be allocated receives a vehicle allocation instruction to allocate a vehicle. It is characterized in that it is centrally managed as a waiting place, and dispatching instructions are given preferentially from vehicles having a long waiting time among a plurality of main waiting places.

  Moreover, the vehicle allocation management system of the present invention is the vehicle allocation management system described above, and it is preferable that a vehicle having a condition set in advance in at least one main standby place is excluded from allocation candidates.

  The vehicle allocation management system of the present invention is preferably the vehicle allocation management system described above, and preferably searches for a vehicle by giving priority to a vehicle that satisfies the vehicle allocation condition of the vehicle characteristics or the crew characteristics.

  Furthermore, the vehicle allocation management system of the present invention is the vehicle allocation management system described above, wherein a plurality of secondary standby location areas for replenishing vehicles to the primary standby location are set, and a plurality of primary standby locations are empty. When this occurs, it is preferable to preferentially move a vehicle having a long standby time among the slave standby locations for replenishing a plurality of vehicles to the primary standby location.

  According to the present invention, it is possible to improve the allocation efficiency by integrally managing a plurality of standby places as one standby place.

It is a figure for demonstrating schematic structure of a dispatch management system. It is a figure for demonstrating the structure of the management center which concerns on one Example of this invention. It is a display screen figure for demonstrating the content displayed on the display apparatus of the dispatch terminal which concerns on one Example of this invention. It is a display screen figure for demonstrating the dispatch procedure displayed on the display apparatus of the dispatch terminal which concerns on one Example of this invention. It is a display screen figure for demonstrating the dispatch instruction | indication content displayed on the display apparatus of the dispatch terminal which concerns on one Example of this invention. It is a display screen figure for demonstrating the setting of the waiting place displayed on the display apparatus of the dispatch terminal which concerns on one Example of this invention, and a movement instruction | indication. It is a display screen figure for demonstrating the setting of the dispatch area and standby place displayed on the display apparatus of the dispatch terminal which concerns on one Example of this invention. It is a display screen figure for demonstrating the setting of the dispatch area and standby place displayed on the display apparatus of the conventional dispatch terminal. It is a display screen figure for demonstrating the setting of the dispatch area and standby place displayed on the display apparatus of the conventional dispatch terminal.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a diagram for explaining a schematic configuration of a vehicle allocation management system.
In FIG. 1, the vehicle allocation management system includes a management center 101, radio base stations 102-1 to 102-L (referred to as 102 when representing a radio base station), and mobile stations (vehicles) 104-1 to 104-. N (referred to as 104 when representing a mobile station), a GPS satellite 105, a dispatch center 107 having dispatch terminals 106-1 to 106-M (referred to as 106 when representing a dispatch terminal), and a network 108 It is an AVM system for taxi dispatch configured using
The dispatch terminal 106 may be a PC (Personal Computer).
The network 108 may be an Internet line, a dedicated line, or the like, and is not particularly limited.

The radio base station 102 has a communication area 103 in which the mobile station can communicate. For example, the communication area 103-1 of the radio base station 102-1 includes a mobile station 104 and a radio base station 102- in the area. 1 can communicate.
The customer makes a vehicle allocation request by contacting the vehicle allocation center 107 and transmitting the vehicle location information (for example, the current location of the customer) and the desired vehicle information.
In the dispatch center 107, the operator operates the dispatch terminal 106 to transmit a dispatch request (location of the dispatch destination and desired vehicle information) to the management center 101.

In accordance with the dispatch request received from the dispatch center 107, the management center 101 searches (searches) a vehicle suitable for dispatch from the collected location information of each mobile station 104, and moves the vehicle to the position instructed by the dispatch destination. Operate to dispatch.
Passengers and the like access the management center 101 through an Internet line using a vehicle allocation request application installed on the homepage of a taxi company or various mobile terminals (mobile phone terminals and tablet terminals) that are generally available on the market. Thus, it is possible to make a vehicle allocation request to the management center 101 without going through the vehicle allocation center 107.

Next, the mobile station 104 provided in each vehicle will be described.
The mobile station 104 can transmit and receive various types of information to and from the management center 101 through wireless communication with the wireless base station 102 having the communication area 103 where the host vehicle exists.
In addition, the mobile station 104 periodically acquires the position information (latitude, longitude) of the own vehicle based on the information received from the GPS satellite 105, and information indicating the dynamics of the vehicle in which the mobile station 104 is deployed, and This information is transmitted to the management center 101 via the radio base station 102 together with the vehicle identification information.

  The vehicle dynamics include “actual vehicle”, “empty vehicle”, “empty vehicle plan”, “payment”, “break”, and the like, and are set by the crew operating the mobile station 104 provided in each vehicle. Vehicles that are searched as candidates for dispatch are basically “empty vehicles”, but can also be dispatched for vehicles with other dynamics (“planned empty”, “payment”, “rest”) that can actually be dispatched. You may make it search as a vehicle of this, and what dynamic should be searched as a vehicle of a dispatch candidate should just set beforehand according to the policy of a taxi company, etc.

Further, when the mobile station 104 starts waiting at the standby location, the mobile station 104 receives information indicating that the standby at the standby location is started in response to the operation of the mobile station 104 by a crew member. Information specifying the location is transmitted to the management center 101 together with the vehicle identification information.
Further, when the mobile station 104 finishes the standby at the standby location, the mobile station 104 receives information indicating that the standby at the standby location is terminated in response to the operation of the mobile station 104 by a crew member. Information specifying the location is transmitted to the management center 101 together with the vehicle identification information.
Here, a dedicated wireless communication terminal may be used as the mobile station 104, but each of the above functions is realized in various mobile terminals such as a mobile phone terminal (for example, a smartphone) or a tablet terminal having a wireless communication function. You may use what installed the application for the dispatch system to perform.

The customer makes a vehicle allocation request by contacting the vehicle allocation center 107 and transmitting the vehicle location information (for example, the current location of the customer) and the desired vehicle information.
In the dispatch center 107, the operator operates the dispatch terminal 106 to transmit a dispatch request (location of the dispatch destination and desired vehicle information) to the management center 101.

In accordance with the dispatch request received from the dispatch center 107, the management center 101 searches (searches) a vehicle suitable for dispatch from the collected location information of each mobile station 104, and moves the vehicle to the position instructed by the dispatch destination. Operate to dispatch.
The customer accesses the management center 101 through the Internet line using an application for requesting vehicle allocation installed on the homepage of a taxi company or various mobile terminals (mobile phone terminals and tablet terminals) that are generally available on the market. Thus, it is possible to make a vehicle allocation request to the management center 101 without going through the vehicle allocation center 107.

Next, the configuration of the management center 101 will be described with reference to FIG.
FIG. 2 is a diagram for explaining the configuration of a management center according to an embodiment of the present invention.
In FIG. 2, the management center 101 has a database server 200, a map server 220, and a dispatch server 240.
The database server 200 is a server that manages various data related to the operation of the vehicle allocation system, and stores and manages area information management unit 201 that stores and manages area information related to individual vehicle allocation areas, and vehicle information related to individual vehicles. The vehicle information management unit 202 is provided.
The database server 200 may also store characteristics (gender, age, etc.) of crew members who drive the vehicle, and may be searched as one of the vehicle allocation conditions.

The area information management unit 201 is the area information of each dispatch area to be managed, the dispatch area identification information, the information indicating the range of the dispatch area, and the information indicating the priority order applied in the search for the vehicles to be dispatched to the dispatch area. , Information indicating the priority order of the range in which the vehicle is searched in the dispatch area, information indicating a time zone in which the area information is applied (hereinafter referred to as an application time zone), and the like are stored.
The vehicle information management unit 202 is vehicle information of each vehicle to be managed, vehicle identification information, current position information of the vehicle, information indicating the standby location when the vehicle is standby at the standby location, and standby order. , Information indicating the dynamics of the vehicle, information indicating a front-end condition regarding the vehicle, information indicating a crew / vehicle shift of the vehicle, and the like are stored.

The map server 220 is a server that manages map information including a taxi company's business area. In response to the input of a departure point and an arrival point, a search for a route connecting these points and a distance index (straight distance, route distance, A route search unit 221 that calculates (expected travel time).
The vehicle allocation server 240 is a server that searches for a vehicle to be allocated using the database server 200 and the map server 220, and in response to a vehicle allocation request, a candidate vehicle search unit 241 that searches for (searches for) a vehicle suitable for vehicle allocation. And a vehicle allocation instruction unit 242 that issues a vehicle allocation instruction to the vehicle (mobile station 104) searched by the candidate vehicle search unit 241.

  When receiving the vehicle allocation request, the candidate vehicle search unit 241 accesses the area information management unit 201 and the vehicle information management unit 202 using the vehicle allocation request as a search condition, and determines the position of the vehicle allocation destination specified in the vehicle allocation request. The area information of the dispatch area included in the range and the area information of the applicable time zone including the current time (search time) are specified, and the priority order is the highest according to the priority order and the exclusion area set in the area information An empty vehicle or a standby vehicle that does not exist in the excluded area is searched, and the vehicle is determined as a vehicle to be dispatched (a vehicle that is most suitable for dispatch to a designated dispatch destination). Here, when a plurality of vehicles are specified in the vehicle allocation request, the specified number of vehicles are searched and determined as vehicles to be allocated.

The candidate vehicle search unit 241 provides the position information to the map server 220 and causes the route search unit 221 to calculate the distance index about the position of the destination and the position of each vehicle. The result is obtained and used for vehicle search.
The candidate vehicle search unit 241 gives priority to a vehicle that satisfies the request condition when there is a vehicle characteristic (vehicle type, body color, etc.) or a crew member characteristic (gender, age, etc.). And search for vehicles.

  The vehicle allocation instruction unit 242 notifies the mobile station 104 deployed in the vehicle searched by the candidate vehicle search unit 241 of the location of the vehicle allocation destination specified in the vehicle allocation request, and causes the vehicle to be allocated to that location. Instruct the dispatch.

Next, a method for setting a plurality of standby places according to the present invention as integrated standby places and dispatching them will be described with reference to FIG.
FIG. 3 is a display screen diagram for explaining the contents displayed on the display device of the vehicle allocation terminal according to one embodiment of the present invention.
In FIG. 3, the display screen 300 displays a vehicle standby list 310 and a standby location setting management area 320 on the vehicle allocation area S screen.

  The dispatch area S is a case where a plurality of waiting places A, B, and C exist in places that are relatively close to each other. The standby places A, B, and C are operated according to the rules of the respective standby places. As shown in the left side of FIG. The order is managed as a waiting place.

  For the dispatch order from the customer in the dispatch area S, (1) the vehicle 2001, (2) the vehicle 1001, (3) the vehicle 1002, (4) the vehicle 2002 in the order in the table of the vehicle waiting list 310. , (5) Vehicle 3001,..., (15) Priority is determined in the order of vehicle 1005 in consideration of the standby time at a plurality of standby locations.

Next, operation conditions at the standby location will be described with reference to FIG.
FIG. 4 is a display screen diagram for explaining a vehicle allocation procedure displayed on the display device of the vehicle allocation terminal according to the embodiment of the present invention.
In FIG. 4, the display screen 400 displays a vehicle standby list 410 and a standby location setting management area 420 on the screen of the dispatch area T.

The dispatch area T is a case where a plurality of waiting places A, B, and C exist in places that are relatively close to each other. The standby places A, B, and C are operated according to the dispatch rules of the respective standby places.
Even if there is a dispatching instruction from the dispatching system, the waiting place A dispatches from the leading vehicle.
When there is a dispatching instruction from the dispatching system, the waiting place B dispatches from the second vehicle from the leading vehicle. (In other words, the leading vehicle is excluded from the dispatch candidates.)
When there is a dispatching instruction from the dispatching system, the waiting place C dispatches from the third vehicle from the leading vehicle. (In other words, the first vehicle and the second vehicle are excluded from the allocation candidates.)

Therefore, for the customer dispatch order from the dispatch area T, in the order of the vehicle standby list 410, (1) vehicle 1001, (2) vehicle 1002, (3) vehicle 2002, (4) vehicle 2003, (5) Priority is determined in the order of the vehicle 3003,..., (12) vehicle 1005.
By managing a plurality of waiting places in an integrated manner in this way, dispatching is instructed in descending order of waiting time regardless of which waiting place is arranged, so that a crew member performs wireless dispatch according to the waiting time from the management center 101. It will be.

Next, a method of replenishing a vehicle from a single standby location for refilling vehicles according to the present invention to a plurality of primary standby locations will be described with reference to FIG.
FIG. 5 is a display screen diagram for explaining the contents of the dispatch instruction displayed on the display device of the dispatch terminal according to the embodiment of the present invention.
In FIG. 5, the display screen 500 displays a main standby location setting management area 520 and a secondary standby location D on the vehicle allocation area P screen.
There may be a plurality of main standby locations A, B, and C in the dispatch area P. The main standby places A, B, and C are operated according to the rules of the respective standby places, for example.

  The vehicles waiting in each of the main standby locations A, B, and C are managed in order as standby locations of one group. The priority order for the dispatch order from the customer in the dispatch area P is determined in the order in which the waiting times at a plurality of waiting places are taken into consideration.

  The main standby places A, B, and C have a common secondary standby place D. In order to enter the primary standby places A, B, and C, the primary standby place D first waits at the secondary standby place D, and the standby time is long from among them. In accordance with a movement instruction from the management center 101, the main standby places A, B, and C are vacated in order from the vehicle.

  In this way, the vehicle replenishment from the secondary standby location D to the primary standby location setting management area 520, which is a plurality of primary standby locations, is managed in an integrated manner, so that vehicles can be concentrated at a specific primary standby location or specified. The vehicle dispatching from the management center 101 is fairly allocated to the vehicle in response to the dispatch order from the dispatching area in which a plurality of primary standby locations are set. Will be.

Next, a method of setting a secondary standby location so as to surround a plurality of primary standby locations according to the present invention and replenishing a plurality of primary standby locations from the secondary standby location will be described with reference to FIG.
FIG. 6 is a display screen diagram for explaining the setting of the standby place and the movement instruction displayed on the display device of the vehicle allocation terminal according to the embodiment of the present invention.

In FIG. 6, the display screen 600 displays a main standby location setting management area 620 and a secondary standby location E on the screen of the dispatch area Q.
The dispatch area Q is a case where a plurality of main standby locations A, B, and C exist in the main standby location setting management area 620.
The main standby locations A, B, and C in the main standby location setting management area 620 are operated according to the rules of the respective standby locations. The vehicles waiting in each of the main standby locations A, B, and C are managed in order as standby locations of one group.

The priority order is determined for the dispatch order from the customer in the dispatch area Q in the order in which the waiting times at the plurality of waiting places are taken into consideration.
The primary standby locations A, B, and C in the primary standby location setting management area 620 include, for example, a common secondary standby location E, and the secondary standby location E is set so as to surround the primary standby locations A, B, and C. ing.
In order to enter the primary standby locations A, B, and C in the primary standby location setting management area 620, first enter the secondary standby location E setting area and perform standby registration in the secondary standby location E with respect to the management center 101. In accordance with the movement instruction from the management center 101, the vehicles having the long standby time are sequentially moved from the vehicles registered for standby at the secondary standby location E to the standby locations where the primary standby locations A, B, and C are available.

  In this way, the setting area of the secondary standby location E is set by setting the travel time from the secondary standby location E including the primary standby location of the standby location setting management area 620 to the primary standby location A, B, C within an appropriate range. In addition to eliminating the concentration of vehicles at a specific primary standby location and the shortage of vehicles at a specific primary standby location, the vehicle waits in the setting area of the secondary standby location E while conducting a sink operation. It becomes possible to register.

Next, a method for replenishing vehicles from a plurality of secondary standby locations to a plurality of primary standby locations according to the present invention will be described with reference to FIG.
FIG. 7 is a display screen diagram for explaining setting of a vehicle allocation area and a standby place displayed on a display device of a vehicle allocation terminal according to an embodiment of the present invention.
In FIG. 7, the display screen 700 displays a vehicle standby list 710, a main standby location setting management area 720, and a secondary standby location setting management area 730 on the vehicle allocation area R screen.
In the dispatch area R, a plurality of primary standby locations A, B, and C exist in the primary standby location setting management area 720, and a plurality of secondary standby locations F, G, and H exist in the secondary standby location setting management area 730. .

  The main standby locations A, B, and C in the main standby location setting management area 720 are operated according to the rules of the respective standby locations. The vehicles waiting in each of the main standby locations A, B, and C are managed in order as standby locations of one group. The priority order for the dispatch order from the customer in the dispatch area R is determined in the order in which the waiting times at the plurality of main waiting places are taken into consideration.

In the main standby locations A, B, and C, there are common standby locations F, G, and H for supplementing the vehicle.
The vehicles waiting in each of the slave standby locations F, G, and H in the slave standby location setting management area 730 are managed in order as slave standby locations of one group. An example of this is a vehicle standby list 710.

In order to enter the main standby locations A, B, and C in the primary standby location setting management area 720, first wait in any of the secondary standby locations F, G, and H, and in order from the vehicle with the long standby time, In accordance with a movement instruction from the management center 101, the standby places A, B, and C are moved to the standby places where the vacant places are left.
Therefore, the order of vehicles to be replenished when the main standby places A, B, and C are vacant is the order of the vehicle standby list 710: (1) vehicle 5001, (2) vehicle 4001, (3) vehicle 4002, ( 4) Vehicle 5002, (5) Vehicle 6001,..., (12) Vehicle 6005 is prioritized in the order.

  As described above, the management center 101 integrally manages the vehicle replenishment from the plurality of sub standby places F, G, and H to the plurality of main standby places A, B, and C, thereby providing a specific main standby place. Concentration of vehicles at the location, no shortage of vehicles at a specific primary standby location, and no matter where the secondary standby location is, it is possible to move from a vehicle with a long standby time to the primary standby location It becomes.

  The vehicle allocation management system according to the embodiment of the present invention can improve vehicle allocation efficiency by integrally managing a plurality of standby locations as one standby location.

  Although one embodiment of the present invention has been described in detail above, the present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the spirit of the present invention.

  By integrating and managing a plurality of standby places as a single standby place, the present invention can be applied to the purpose of improving vehicle delivery efficiency or collection / delivery (home delivery) efficiency.

  101: management center, 102, 102-1 to 102-L: wireless base station, 103, 103-1 to 103-L: communication area, 104, 104-1 to 104-N: mobile station, 105: GPS satellite, 106, 106-1 to 106-M: dispatch terminal, 107: dispatch center, 108: network, 200: database server, 201: area information management unit, 202: vehicle information management unit, 220: map server, 221: route search Part 240: a vehicle allocation server 241: candidate vehicle search unit 242: vehicle allocation instruction unit 250: display device.

Claims (4)

In a dispatch management system that sends a dispatch request instruction from a management center to a mobile station, and a vehicle that can be dispatched receives a dispatch instruction and dispatches,
A vehicle allocation management system that centrally manages a plurality of main standby locations as one standby location, and gives priority to a vehicle allocation from a vehicle having a long standby time among the plurality of main standby locations. In the vehicle allocation management system according to claim 1,
A vehicle allocation management system, wherein vehicles having conditions preset in at least one of the main standby locations are excluded from allocation candidates. In the vehicle allocation management system according to claim 1 or claim 2,
A vehicle allocation management system that searches for a vehicle by giving priority to a vehicle that satisfies the vehicle allocation condition of the vehicle characteristic or the crew member characteristic. In the vehicle allocation management system according to claims 1 to 3,
A plurality of sub-standby areas for replenishment of vehicles for replenishing vehicles to the main standby place are set, and when a plurality of primary standby places are vacant, a plurality of sub-standby places for replenishment of vehicles are selected. A vehicle allocation management system characterized in that a vehicle having a long standby time is preferentially moved to the main standby location.

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