JP6617233B2 - Duty-free product purchase support system and method, server device - Google Patents

Description

  The present invention relates to a tax-free product purchase support system and method, and a server device that support a foreigner to select and purchase a tax-free product at a duty-free store or the like.

  Traditionally, tourists from overseas sometimes shop at a designated duty-free store, but the products displayed at the storefront are marked with a trademark in the language of the destination country and the product description is In many cases, it has been difficult to understand the contents of the product. Or, it took a considerable amount of time to understand, and hindered smooth product selection. In addition, there are many services that are unique to each store, such as discounts, but announcements of such services are often made in the language of the destination country, and travelers benefit from the service. It was hindering enjoyment.

  On the other hand, tax exemption procedures include a method of shopping with an amount obtained by deducting the consumption tax by presenting a passport at the time of purchase, and a method of receiving a refund at a predetermined desk after paying the consumption tax. In addition, it is necessary to sign the purchaser's oath, issue a purchase record slip, paste the purchase record slip into the passport, and submit it to customs. For this reason, it takes time and effort to determine the tax exemption conditions at the time of purchase and to issue a purchase record slip, which is troublesome for foreign tourists.

  Furthermore, since the Internet environment is in place today, it is envied that the assortment of goods at a duty-free shop is confirmed before leaving the country, and reservations are made in advance. For example, in Patent Document 1, a customer communicates information on duty-free goods. Based on the reservation, the customer receives a reservation for the duty-free purchase by the customer through the communication line, attaches a reservation number, and sends the reservation confirmation based on the reservation to the customer through the communication line or by mail or telephone. A duty-free product sales method for transmitting reservation information to each duty-free product store is disclosed.

JP 2002-92443 A

  However, conventionally, there has been no system that supports tourists' understanding of products from overseas at duty-free shops. Furthermore, there was no system that consistently supported tourists from entry to product selection, purchase, tax exemption procedures, and product receipt. In particular, product descriptions are difficult to understand due to linguistic problems, and the determination of tax exemption conditions varies depending on the item and price of the product selected by the customer.

  SUMMARY OF THE INVENTION The present invention has been made in view of the above-described problems, and is a tax-free product purchase support system and method that assists tourists in understanding their products and supports them in a consistent scheme from product selection to purchase and tax-free condition determination. An object of the present invention is to provide a server device.

In order to solve the above-described problem, a server device according to an aspect of the present invention is a server device that is communicable with a mobile terminal that obtains a product ID by imaging a product code, and is transmitted from the mobile terminal. A communication unit that receives the location information, language information, and product ID, a store storage unit that stores at least the store ID, the location information, and the unique information for each store, and at least the product ID and the product description information. An associated product storage unit, a store identification unit that identifies a store ID based on the location information with reference to the store storage unit, a language identification unit that identifies a language based on the language information, and Product description information corresponding to the language is extracted from the product storage information corresponding to the product ID from the product storage unit, unique information corresponding to the store ID is extracted, and the product description information and A display screen generation unit that generates predetermined screen data based on at least one of the presence information, and the screen data is transmitted via the communication unit, and a screen corresponding to the product selected by the customer in the mobile terminal is displayed. A main control unit that prompts the user to display, a customer storage unit that stores a purchase list that stores at least product IDs, items, and quantities of products that are scheduled to be purchased in the mobile terminal, and at least purchases with reference to the purchase list. When it is determined by the tax exemption condition determination processing unit that determines whether or not a predetermined tax exemption condition is satisfied based on the item and quantity of the scheduled product, and the tax exemption condition determination processing unit determines that the predetermined tax exemption condition is satisfied Analyzing customer trends from the code generation unit that encodes tax exemption information including purchase record slips and statement data, and the order in which the user images the product code Then predict high product categories likely to imaging, and a, and customer trend analysis unit to refine the search for the goods storage unit.

A duty-free product purchase support system according to another aspect of the present invention is a tax-free product purchase support system in which at least a mobile terminal and a server device can communicate with each other, and the mobile terminal images a code attached to a product. An image capturing unit, a position information acquiring unit that acquires position information at the time when the image was captured, a code analyzing unit that analyzes the code and acquires a product ID, and the server device that stores the position information, language information, and product ID. A first communication unit that transmits the position information, the language information, the second communication unit that receives the product ID transmitted from the mobile terminal, and at least the store ID and the position information. A store storage unit storing unique information for each store, a product storage unit storing at least a product ID and product description information, and a purchase schedule in the mobile terminal. A customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the product, a store specifying unit that specifies a store ID based on the location information with reference to the store storage unit, and the language information The language specifying unit for specifying the language based on the product information, and the product description information corresponding to the language from the product description information corresponding to the product ID is extracted from the product storage unit, and the unique information corresponding to the store ID is extracted. And transmitting the screen data via the second communication unit and a display screen generating unit that generates predetermined screen data based on at least one of the product description information and the unique information, and the customer at the mobile terminal and the main control unit is prompted to display the screen corresponding to the selected products, with reference to the above purchase list, of goods that have been at least purchase plans items, based on the quantity Tokoro Tax exemption information including purchase record slip and statement data when it is determined by the tax exemption condition determination processing unit and the tax exemption condition determination processing unit that the predetermined tax exemption condition is satisfied. A code generation unit that encodes the product, and the price of the product in the store specified by the location information, the price of the product in a store near the specified store, and the customer specified by the location information The travel cost from the current location to the nearby store is detected, and the price of the product at the nearby store and the travel cost to the store are added together as a comparison price with the price of the product at the store where the customer is located. Analyze customer trends from the order in which the optimal price calculation processing unit presented in a comparable format and the user imaged the product code, and then the product category most likely to be imaged. A customer trend analysis unit that predicts a goal and narrows down the search range of the product storage unit, and the display screen generation unit generates predetermined screen data in consideration of the comparison price .

A duty-free product purchase support method according to another aspect of the present invention is a tax-free product purchase support method by a duty-free product purchase support system in which at least a mobile terminal and a server device can communicate with each other. The attached code is imaged, position information is acquired at the timing of the imaged, the code is analyzed to obtain a product ID, the position information, language information, and product ID are transmitted to the server device, and the server The device receives the location information, language information, and product ID transmitted from the mobile terminal, identifies the store ID based on the location information with reference to the store storage unit, and identifies the language based on the language information The product description information corresponding to the language is extracted from the product description information corresponding to the product ID from the product storage unit, the unique information corresponding to the store ID is extracted, and the product description information is extracted. And it generates a predetermined screen data based on at least one of specific information, and transmits the screen data via the communication unit, prompting to display a screen corresponding to the product selected by the customer in the mobile terminal , Referring to the purchase list in the customer storage unit, determine whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased, and the product in the store specified by the position information Detecting the price, detecting the price of the product in the nearby store of the identified store, detecting the travel cost from the current location of the customer specified by the location information to the nearby store, and detecting the price in the nearby store The price of the product and the travel cost to the store are added together and presented as a comparative price with a calculation result comparable to the price of the product at the store where the customer is located. In consideration also the calculated results to generate a predetermined screen data, the user analyzes the customer behavior from the order of the captured code of the product, then it predicts a high product categories likely to imaging, the product storage unit Narrow the search range.

  According to the present invention, it is possible to assist tourists in understanding their products and support from selection of products to purchase and tax exemption condition determination in a consistent scheme.

1 is a configuration diagram of a tax-free product purchase support system according to a first embodiment of the present invention. FIG. It is a figure which shows the detailed structure of a portable terminal. It is a figure which shows the detailed structure of a server apparatus. It is a flowchart which shows the process sequence by the duty-free goods purchase assistance system which concerns on 1st Embodiment. It is a flowchart which shows the detailed process sequence of a display screen production | generation process. It is a figure which shows the example of a display screen concerning goods description. It is a figure which shows the example of a display screen which concerns on specific information and an optimal price. It is a flowchart which shows the detailed process sequence of a tax exemption condition determination process. It is a figure which shows the detailed structure of the server apparatus in the duty-free goods purchase assistance system which concerns on 2nd Embodiment of this invention. It is a flowchart which shows the process sequence by the duty-free goods purchase assistance system which concerns on 2nd Embodiment. It is a flowchart which shows the other detailed process sequence of a tax exemption condition determination process.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

<First Embodiment>
The duty-free product purchase support system according to the first embodiment specifies a store where a tourist is located based on position information sent from a mobile terminal, specifies a language based on set language information, Prompt presentation of product descriptions in language, automatically determine tax exemption conditions in response to a request from a mobile device, and make it possible to issue purchase record slips and statements with electronic data Is one of the features. This will be described in detail below.

  FIG. 1 shows and describes the configuration of a duty-free product purchase support system according to the first embodiment of the present invention. As shown in FIG. 1, the duty-free product purchase support system includes portable terminals 1 and 2 and a server device 3. Furthermore, at least one of a product information providing server device 4, a POS (Point Of Sales system) server device 5, a POS cash register terminal 6, and a counter side terminal 7 may be provided. Each terminal and device are connected to each other via a network 8 such as the Internet so as to be able to communicate.

  In such a configuration, the mobile terminal 1 includes, for example, a smartphone or a tablet terminal, and is carried and used by tourists from abroad. The mobile terminal 2 is a communication device such as a mobile phone, which is also carried and used by tourists. The server device 3 is a device that executes a service related to duty-free product purchase support according to the first embodiment, and provides content such as product descriptions to the mobile terminals 1 and 2. The product information providing server device 4 is a device that holds product information corresponding to the JAN code.

  The POS server device 5 is a device for making it possible to grasp the purchase status, inventory status, etc. of the product in real time by communicating with the POS cash register terminal 6 arranged in the store. The POS cash register terminal 6 is used for settlement of products in the store, and transmits sales information of the settled products to the POS server device 5 in real time. The counter-side terminal 7 is installed in the merchandise receipt counter, and is a terminal that prints a tax-free purchase record slip and the like and authenticates merchandise confirmation when delivering the merchandise, as will be described in detail later.

  FIG. 2 shows and describes the detailed configuration of the mobile terminal 1 (or 2, hereinafter omitted). As shown in FIG. 2, the mobile terminal 1 includes a control unit 11 that performs overall control, a communication unit 12, an operation unit 13, a display unit 14, a storage unit 15, a position information acquisition unit 16, and an imaging unit 17. I have. These units are connected to each other via a communication bus 18 so that they can communicate with each other.

  In such a configuration, the control unit 11 reads out and executes the control program stored in the storage unit 15, whereby the main control unit 11 a, the position information calculation unit 11 b, the display control unit 11 c, the code analysis unit 11 d, It functions as the image recognition unit 11e and the like. The communication unit 12 communicates with each terminal and each device via the network 8 such as the Internet, and also supports wireless communication. The operation unit 13 and the display unit 14 may be integrated as a touch panel when the mobile terminal 1 is a smartphone or a tablet terminal. The position information acquisition unit 16 receives a GPS (Global Positioning System) carrier wave and the like and sends it to the position information calculation unit 11b. The imaging unit 17 images a JAN code or the like attached to a passport or a product. The storage unit 15 includes a ROM (Read Only Memory) storing a control program, a RAM (Random Access Memory) serving as a work area when the control program is executed, and the like.

  The main control unit 11a is a function that controls the server device 3 such as transmission of various types of information and requests. The position information calculation unit 11b is a function that calculates position information related to the current position of the mobile terminal 1 based on a GPS carrier wave or the like. The display control unit 11c is a function that realizes display based on a file transmitted from the server device 3 on the display unit 14 based on a predetermined API (Application Programming Interface) or the like. The code analysis unit 11d has a function of analyzing the JAN code of the product imaged by the imaging unit 17. The image recognition unit 11e has a function of recognizing characters in the image when the imaging unit 17 captures the passport.

  FIG. 3 shows a detailed configuration of the server device 3 and will be described. As shown in FIG. 3, the server device 3 includes a control unit 21 that performs overall control, a communication unit 22, a storage unit 23, a store database (hereinafter abbreviated as DB) 24, a product DB 25, a customer DB 26, and a route DB 27. Are communicably connected via a communication bus 28.

  In such a configuration, the control unit 21 reads out and executes the control program in the storage unit 23, whereby the main control unit 21a, the store specifying unit 21b, the language specifying unit 21c, the display screen generating unit 21d, the tax exemption determination process B21e, It functions as a code generation unit 21f, a customer trend analysis unit 21g, and an optimal price calculation unit 21h.

  The main control unit 21a controls the mobile terminal 1 and the like to transmit various types of information via the communication unit 22, controls to update the various types of information in the DBs 24 to 27, and functions to control the entire control. It is. The store specifying unit 21 b is a function that specifies the store where the tourist is located based on the location information sent from the mobile terminal 1. The language specifying unit 21 c is a function that specifies the language used by the tourist based on the set language information sent from the mobile terminal 1. The display screen generation unit 21d has a function of generating a file such as an HTML for displaying product descriptions displayed on the mobile terminal 1. The tax exemption determination processing unit 21e is a function of reading out and referring to a tourist purchase list stored in the customer DB 26 and determining whether or not the tax exemption conditions are satisfied.

  The code generation unit 21f is a function for encoding tax exemption information (for example, information such as purchase record slips and specifications) using a two-dimensional bar code or the like when the tax exemption conditions are satisfied. The customer trend analysis unit 21g analyzes customer trends from the order in which the tourist scanned the JAN code of the product in the store, predicts the product category that is likely to be scanned next, and searches the search range in the product DB 25. This is a function to narrow down and improve the search speed. Then, the optimal price calculation unit 21h compares the sales price of the product at the store where the tourist is located with the combined value of the sales price and the transportation cost at the nearby store, and determines the optimal price for the tourist. This is a suggested function.

  The communication unit 22 performs communication with each terminal and each device via the network 8 such as the Internet, and also supports wireless communication. The storage unit 23 includes a ROM that stores a control program, a RAM that serves as a work area when the control program is executed, and the like.

  The store DB 24 stores store ID, location information (latitude, longitude), whether or not the store is a duty-free store, unique information (for example, discounts, coupons, etc.) for each store, that is, unique information in association with each other. The product DB 25 stores a product ID corresponding to the JAN code and product description information in a plurality of languages in association with each other. The customer DB 26 stores each customer's customer ID in association with purchase list information, passport information, and the like. The order in which the JAN codes of each customer are scanned is also stored in the customer DB 26 for customer trend analysis. The route DB 27 stores route information for calculating a transportation cost from the current position of the customer to the store.

  Hereinafter, with reference to the flowchart of FIG. 4, the processing procedure by the tax-free product purchase support system according to the first embodiment will be described in detail. This corresponds to the tax-free product purchase support method according to the first embodiment. Before entering this process, as a premise, the tourist images his / her passport with the imaging unit 17 of the portable terminal 1, recognizes characters in the image by the image recognition unit 11e, and acquires passport information. Shall. This passport information is stored in the customer DB 26 in association with the customer ID. In executing this process, the language setting information is acquired, and the language setting is also determined for buttons such as an interface.

  When the tourist enters the duty-free shop after entering the country and finds a desired product, the imaging unit 17 of the portable terminal 1 images the JAN code attached to the product (S1). Then, the code analysis unit 11d analyzes the captured JAN code and recognizes the product ID. At this timing, the position information calculation unit 11b of the mobile terminal 1 calculates position information (latitude and longitude) based on the GPS carrier wave received by the position information acquisition unit 16 (S2). In this way, the mobile terminal 1 files the product ID and position information, the captured time information, and the setting language information of the mobile terminal 1 acquired when the process is executed, and transmits the file to the server device 3 via the communication unit 12 ( S3).

  When the server device 3 receives the file from the mobile terminal 1 by the communication unit 22 (S4), the store specifying unit 21b specifies the store from the store information included in the file (S5), and the language specifying unit 21c is included in the file. A language is specified from the set language information (S6). Then, the display screen generation unit 21d generates a file such as an HTML of the display screen to be displayed on the mobile terminal 1 (S7). The display screen generation process will be described in detail later, but the product description information corresponding to the product ID is extracted from the product DB 25 in the specified language, and the unique information corresponding to the store ID is stored from the store DB 24. And a predetermined screen is generated in consideration of information on the optimum price calculated by the optimum price calculation unit 21h. The main control unit 21a transmits a file such as HTML of the screen generated in this way to the mobile terminal 1 via the communication unit 22 (S8).

  In the portable terminal 1, when the communication unit 12 receives a file such as HTML from the server device 3, the display control unit 11c displays a screen related to the file on the display unit 14 based on a predetermined API (S9). And based on operation of the operation part 13 by a tourist, etc., the main control part 11a judges whether the said goods are put into a purchase list (S10), and when it judges that it puts (S10 branches to YES) Then, it is registered in the purchase list in the storage unit 15 (S11). At this time, a request for registration (customer ID, product ID, etc.) is made from the mobile terminal 1 to the server device 3. In the server device 3, the product ID, quantity, etc. are additionally registered in the purchase list of the customer DB 26 (S12). On the other hand, when it cannot enter into a purchase list (S10 branches to NO), it transfers to step S13. In this way, the main control unit 11a of the mobile terminal 1 determines whether or not to continue the processing (S1 to S12) from the display of the product description to the registration in the purchase list for another product (S13). In the case (branch S13 to YES), the process returns to step S1, and the above process is repeated. If not continued (branch S13 to NO), the process proceeds to step S14.

  Subsequently, the main control unit 11a of the mobile terminal 1 determines whether or not to perform tax exemption determination based on the operation of the operation unit 13 (S14). Here, if it is determined to make a tax exemption determination (S14 branches to YES), the main control unit 11a transmits a tax exemption determination request to the server device 3 via the communication unit 12 (S15).

  In the server device 3, when the communication unit 22 receives a tax exemption determination request from the mobile terminal 1 (S16), the tax exemption determination processing unit 21e executes a tax exemption condition determination process (S17). The details of this tax exemption condition determination processing will be described later, but the tax exemption determination processing unit 21e reads a purchase list corresponding to the customer ID of the customer who made the tax exemption determination request from the customer DB 26, and sets the item, unit price, quantity, etc. Based on this, it is determined whether or not the tax exemption condition is satisfied. As a result of the tax exemption condition determination, when the tax exemption condition is satisfied, the code generation unit 21f encodes the tax exemption information and generates code information (S18). Then, the main control unit 21a transmits a file including this code information to the mobile terminal 1 (S19).

  In the portable terminal 1, the communication unit 12 receives a file including code information, stores the code information in the storage unit 15, and displays the code information on the display unit 14 under the control of the display control unit 11c ( S20). In this way, a series of processing is completed. The tourist can appropriately print a predetermined purchase record slip, a description, etc. by holding the code information over a reader of a printing apparatus installed in a store or an airport.

  Next, the display screen generation process executed in step S7 of FIG. 4 will be described in more detail with reference to the flowchart of FIG. Upon entering this process, the display screen generation unit 21d extracts the corresponding product information from the product DB 25 from the product ID and the setting language information (S31). Subsequently, the display screen generation unit 21d determines whether or not there is unique information for the store previously identified in step S5 (S32). If it is determined that there is unique information (S32 branches to YES), the unique information of the store is extracted from the store DB 24 (S33). On the other hand, if it is determined that there is no unique information (S32 branches to NO), the process proceeds to step S34 as it is.

  Subsequently, the optimal price calculation unit 21h performs an optimal price calculation process (S34). In the optimum price calculation process, first, the price of a product in a store specified as being located by the customer's location information is detected. Next, the price of the product at a store near the specified store is detected. Then, the travel cost from the customer's current location to the nearby store is detected with reference to the route DB 27. Then, the price of the product at a nearby store and the travel cost to the store are added together and presented as a comparative price in a format comparable to the price of the product at the store where the customer is located. This contrasted information is taken into consideration when generating the screen as the optimum price calculation result. This optimum price calculation process is optional, and display screen generation may be performed except for this step.

  In this way, the display screen generation unit 21d performs display screen generation taking into account the product information, the unique information when there is store-specific information, and the calculation result when there is an optimal price calculation result, A file such as HTML is generated (S35). Thus, a series of processes related to the display screen generation process is terminated, and the process returns to the process of step S8 in FIG.

  Here, FIGS. 6 and 7 show a display example on the portable terminal 1 side that has received the file such as HTML, and will be described. First, in the example shown in FIG. 6, an image related to a product is displayed in an upper region 100 a of the display screen 100, and a product description is displayed in a lower region 100 b. In this example, a product description in Chinese is displayed. Next, in the example shown in FIG. 7, an image related to a product is displayed in an area 101a above the display screen 101, and unique information for each store is displayed in an area 101b below the area 101a. In the area 101c, the optimum price calculation result is displayed. Of course, these display screens are merely examples, and the display mode is not limited to these.

  Next, the tax exemption condition determination process executed in step S17 of FIG. 4 will be described in more detail with reference to the flowchart of FIG. Upon entering this process, the tax exemption condition determination processing unit 21e reads out and refers to the purchase list corresponding to the customer ID from the customer DB 26 (S41). Subsequently, the tax exemption condition determination processing unit 21e extracts only the products that are determined to have a purchase intention among the products registered in the purchase list (S42). Subsequently, the tax exemption condition determination processing unit 21e extracts only the products of the tax exempt target store (S43). Since the store ID of the store in which the product is selected in association with each product ID is also stored in the purchase list, it can be determined from the store ID whether the store is a duty-free store.

  After the above narrowing, the tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied based on the items in the purchase list, the purchase price (unit price × quantity), and the store ID (S44). For example, when shopping is done by a foreign tourist at a duty-free shop in Japan, it is required that the purchase place is a duty-free shop in order to determine whether or not the tax-exempt condition is satisfied. Since only the products of the tax-free shop are extracted, it is cleared. Also, in Japan's tax exemption system, items are broadly classified as “general goods” and “consumables”, and the conditions for receiving tax exemption are different. Therefore, the tax exemption condition determination processing unit 21e confirms the items in the purchase list and determines whether or not the tax exemption conditions are satisfied for each item. Here, “general supplies” refers to things other than consumables, and “consumables” refers to foods, beverages, chemicals, cosmetics, and other consumables. For example, in the Japanese tax exemption system, “general goods” can be tax exempted for purchases exceeding 10,000 yen at the same store, and for “consumables” the total sales amount is 5,000 yen. Since tax exemption is possible for purchases exceeding ¥ 500,000, and based on these conditions, whether or not the tax exemption condition is satisfied is also determined based on whether or not the purchase is made at the same store based on the store ID of the purchase list. judge.

  The tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied (S45). When the tax exemption condition is satisfied (S45 is branched to YES), the tax exemption condition determination processing unit 21e Data is generated and output (S46). On the other hand, when the tax exemption condition is not satisfied (S45 is branched to NO), data indicating that the tax exemption condition is not satisfied is output (S47). In this way, this process is complete | finished and it returns to step S17 of FIG. As explained earlier, purchase record slips and statement data are encoded as tax exemption information and displayed on the tourist's mobile terminal 1 with a two-dimensional code, etc., so they are installed at airports and duty free shops, for example. It is possible to print out appropriately by a printer with a code reader. The purchase record slip must be held for 7 years by the business operator, but the server device 3 can hold information such as the purchase record slip on behalf of the business operator.

  In the duty-free product purchase support system according to the first embodiment, the product registered in the purchase list is settled by the POS cash register terminal 6, but it is indicated that the purchase is made by a foreign traveler at the cashier settlement. It shall be entered. The POS cash register terminal 6 transmits trading information to the POS server device 5 in real time. On the other hand, since the server device 3 stores the product ID and the position information sent each time the JAN code is scanned by the tourist's mobile terminal 1, the store indicates which product was scanned at what store. If stored in the DB 24, the total number can be grasped later. Further, since the server device 3 is further communicable with the POS server device 5, it is possible to acquire actual purchase data by foreign tourists of each product at each store. Therefore, if this actual purchase data is compared with the number of products in the store in the overseas tourist purchase list, the correlation between the number referred to and the number of actual purchases can be grasped. So it becomes useful marketing data. The processing for grasping the above correlation may be performed by the customer trend analysis 21g, for example.

  It should be noted that a predetermined discount or service may be received when a foreign tourist shows the purchaser list displayed on the display unit 14 of the portable terminal 1 to the cashier person at the time of payment at the POS cash register terminal 6. In this case, information related to the purchase list is transmitted from the portable terminal to the POS register terminal 6 by wireless communication, and the relationship between the purchase candidate and the actual purchase is grasped by the POS register terminal and transmitted to the POS server 5. It is also possible.

  Further, the server device 3 may further add a service for automatically determining the language based on the set language information of the user's mobile terminal and selecting / distributing the advertisement content along the language. In addition, if the country cannot be determined from the set language information alone (same language countries such as the United States and the United Kingdom), in addition to the set language information of the mobile terminal, the location information after returning home is ascertained, and the return plane, ship time, flight You may be able to grasp the name and determine the country to return to.

  In addition, the portable terminal 1 displays a two-dimensional code on the display unit 14 based on the tax exemption information received from the server device 3 and executes printing by a printer with a reader such as a store or an airport. Data may be transmitted to the printer and executed by a near field communication (NFC) function.

  In addition, since the check box is checked for a product that is intended to purchase in the purchase list, under the control of the main control unit 21a, the item of the product that is intended to purchase and the purchase price for each item are calculated, The total amount can also be issued. Therefore, if the portable terminal 1 is held over an automatic payment apparatus (self-register) having an NFC function, data of the total amount is sent to the apparatus by short-range communication, and the amount can be paid. In the case of a tax exempt payment, only the payment amount in the tax exemption amount can be automatically presented by the tax exemption condition determination process described above.

  As described above, according to the first embodiment of the present invention, it is possible to provide an easy-to-understand product description in the language used by a foreign tourist. Furthermore, it is possible to provide unique information unique to the store where the store is located and information on the optimum price. Also, if a product that may be purchased is registered in the purchase list while scanning the code of the desired product using the mobile terminal, the tax exemption condition can be determined later on the server device side. . As a result, tax exemption information for purchase records and statements can be coded, and the information coded on the mobile terminal can be displayed as a two-dimensional code, which can be printed instantaneously with a printer installed at an airport or the like. It becomes possible to do.

Second Embodiment
The configuration of the duty-free product purchase support system and the configuration of the mobile terminal according to the second embodiment are substantially the same as those shown in FIGS. 1 and 2 above, but the configuration of the server device is different. This is different from the first embodiment in that the server device holds up to an online payment function (hereinafter simply referred to as payment) for duty-free products. The current tax exemption system is only applied to shopping at actual stores, but it is expected that the tax exemption system will be allowed for online payments in the future. Therefore, in the second embodiment, the details will be described below assuming a case where a tourist performs a settlement process by a server device operated by a business operator who has received tax exemption permission from a portable terminal in which a predetermined application is installed.

  FIG. 9 shows and describes the configuration of a tax-free product purchase support system according to the second embodiment of the present invention. Here, the same components as those shown in FIG. 3 described above are denoted by the same reference numerals, and redundant description is omitted. As shown in the figure, in the server device 50 of this duty-free merchandise purchase support system, the control unit 21 reads out and executes the control program in the storage unit 23, whereby the purchase ID issuing unit 21i and the settlement processing unit 21j are obtained. Also works. The purchase ID issuing unit 21i obtains a tax exemption condition determination process and a payment process when a payment request is made, and purchase IDs associated with purchase record slips, specifications, and even authentication information for receiving goods. It is a function to issue. The settlement processing unit 21j performs a predetermined settlement process, and the credit information of the customer DB 26 is also taken into account for the settlement. Other configurations are the same as those in FIG. The portable terminal 1 is assumed to have a predetermined application (control program) installed.

  Hereinafter, with reference to the flowchart of FIG. 10, the processing procedure by the tax-free product purchase support system according to the second embodiment will be described in detail. In addition, about the process same as 1st Embodiment (FIG. 4), the same step number is attached | subjected and the overlapping description is abbreviate | omitted. That is, steps S1 to S13 are the same processing procedure as in FIG.

  In the subsequent step S51, the main control unit 11a determines whether or not settlement has been instructed based on the operation of the operation unit 13 (S51). If no settlement instruction is given (S51 is branched to NO), this process is terminated. On the other hand, when a settlement instruction is given (S51 branches to YES), the main control unit 11a transmits a settlement request to the server device 50 via the communication unit 12 (S52).

  In the server device 50, when the communication unit 22 receives this settlement request (S53), the tax exemption determination processing unit 21e performs a tax exemption condition determination process (S54). The tax exemption condition determination process will be described in detail later. In the second embodiment, the customer puts the product in the purchase list on the premise of purchase / settlement, and the operating entity of the server device 50 itself has the authority as a duty free shop. Since the case where it has is assumed, it becomes a simple processing procedure compared with 1st Embodiment.

  After the tax exemption condition determination process, the settlement processing unit 21j refers to the credit information in the customer DB 26 and further performs a predetermined settlement process based on the tax exemption condition determination result (S55). In this way, the purchase ID issuing unit 21i of the control unit 21 issues a purchase ID linked to data such as authentication information for receiving the product purchased by the customer, a purchase record slip, and a statement (S56). A file including the ID is transmitted to the portable terminal 1 via the communication unit 22 (S57).

  In the portable terminal 1, when the communication unit 12 receives the file including the purchase ID, the file is stored in the storage unit 15 under the control of the main control unit 11a, and the purchase ID is coded on the display unit 14 for confirmation. The converted two-dimensional code or the like is displayed (S58). Thus, a series of processing is completed. Upon departure, the customer again displays the two-dimensional code related to the purchase ID on the display unit 14 at the merchandise receipt counter provided in the airport, and the two-dimensional code is read by the reader of the terminal 7 installed in the counter. Read it. By this reading, everything from authentication for receiving a product to issuance of a purchase record slip and a statement is performed. The tourist can receive the product and paste the purchase record slip and the description on the passport. A counter operator may attach a purchase record slip or a statement to the passport.

  Here, the details of the tax exemption condition determination process executed in step S54 of FIG. 10 will be described with reference to the flowchart of FIG. Upon entering this process, the tax exemption condition determination processing unit 21e reads out and refers to the purchase list corresponding to the customer ID from the customer DB 26 (S61). Subsequently, the tax exemption condition determination processing unit 21e determines whether or not the tax exemption condition is satisfied based on the items in the purchase list and the purchase price (unit price × quantity) (S62). In the second embodiment, the server device 3 itself is authorized as a duty-free shop, and all payments for products in the purchase list are handled as purchases at the same duty-free shop, so it is necessary to check the shop ID. Absent. Next, it is determined whether or not the tax exemption condition is satisfied (S63). If the tax exemption condition is satisfied (S63 branches to YES), the tax exemption condition determination processing unit 21e generates and outputs a purchase record slip and statement data ( S64). On the other hand, when the tax exemption conditions are not satisfied (S63 is branched to NO), data to that effect is output (S65). In this way, this process is complete | finished and it returns to step S56 of FIG.

  As described above, according to the second embodiment of the present invention, it is assumed that the operating entity of the server device itself has the authority as a duty-free shop, which is simpler than the first embodiment. Tax-free conditions can be determined by simple algorithms. In addition, after online payment, authentication information, purchase record slips and statement data relating to the receipt of goods are managed in association with one purchase ID, so tourists can use the product receipt counter at the airport to find the purchase ID. By displaying with a two-dimensional code or the like, or transmitting with an NFC function, it is possible to simply receive authentication, receive a product, and further receive a purchase record slip and a description.

  According to the first and second embodiments of the present invention described above, the following effects can be obtained.

(1) The server device 3 that can communicate with at least the mobile terminals 1 and 2, the communication unit 22 that receives the position information, language information, and product ID transmitted from the mobile terminals 1 and 2, and at least the store ID and the position Refer to the store DB 24 as a store storage unit that stores information and unique information for each store in association with each other, the product DB 25 as a product storage unit that stores at least a product ID and product description information in association with each other, and the store storage unit. The store identification unit 21b that identifies the store ID based on the position information, the language identification unit 21c that identifies the language based on the language information, and the product storage unit that corresponds to the language among the product description information corresponding to the product ID. Product description information is extracted, unique information corresponding to the store ID is extracted, and predetermined screen data is generated based on at least one of the product description information and the unique information Server including display screen generation unit 21d and main control unit 21a that transmits the screen data via communication unit 22 and prompts mobile terminal 1 or 2 to display a screen corresponding to the product selected by the customer A device 3 is provided.
Therefore, the screen data can be generated based on the product description information corresponding to the product ID based on the language, and if there is unique information (for example, discount) for each store, take that into consideration. Screen data can be generated.

(2) At least a purchase plan with reference to the customer DB 26 as a customer storage unit that holds a purchase list that stores at least the product ID, item, and quantity of the product scheduled to be purchased in the mobile terminals 1 and 2, and the customer list The server apparatus according to (1) is further provided with a tax exemption determination processing unit 21e that determines whether or not a predetermined tax exemption condition is satisfied based on the item and quantity of the commodity.
Therefore, it is possible to automatically determine the tax exemption conditions with reference to the purchase list.

(3) The above-described (1) further including a code generation unit 21f that encodes tax exemption information including purchase record slips and specification data when the tax exemption determination processing unit 21e determines that a predetermined tax exemption condition is satisfied. ) Or (2) is provided.
Therefore, the purchase record slip and the data of the statement can be urged to be encoded and displayed on the portable terminal, and the displayed code (for example, a two-dimensional code) is read by a predetermined terminal in a store or an airport to purchase. It is also possible to print a record slip and a description as appropriate.

(4) The price of the product at the store specified by the location information is detected, the price of the product at a store near the specified store is detected, and the current location of the customer specified by the location information is As a calculation result that can be compared with the price of the product at the store where the customer is located as a comparison price by detecting the travel cost to the store and adding the price of the product at the nearby store and the travel cost to the store (1) to (3) that further includes an optimum price calculation processing unit 21h to be presented, and the display screen generation unit 21d generates predetermined screen data in consideration of the calculation result when there is an optimal price calculation result. ) Is provided.
Therefore, it is possible to urge foreign tourists to present the optimum price based on the total cost including the travel cost in a selectable manner using the mobile terminal.

(5) Referring to the purchase list of the customer DB 26 as the customer storage unit, the payment processing unit 21j for performing the payment process, the authentication information for receiving the product processed for payment, the purchase record slip and the description The server device according to any one of (1) to (4), further including a purchase ID issuing unit 21i that issues a purchase ID associated with at least tax exemption information.
Therefore, in the case where the authority as the duty-free shop is given to the operating entity of the server device, the online payment can be settled in consideration of the tax-free conditions. In addition, since the purchase record slip and the authentication information for receiving the product are associated with one purchase ID, the purchase ID is encoded in the product reception counter or presented so as to be readable by the NFC function. For example, it is possible to receive services from receipt of goods to issuance of purchase record slips.

(6) A duty-free product purchase support system in which at least the mobile terminals 1 and 2 and the server device 3 can communicate with each other. The mobile terminals 1 and 2 have an imaging unit 17 that captures a code attached to a product, a position information acquisition unit 16 that acquires location information at the time when the image is captured, and a product ID obtained by analyzing the code. A code analysis unit 11d and a first communication unit 12 that transmits the position information, language information, and product ID to the server device are provided. And the said server apparatus 3 respond | corresponds the 2nd communication part 22 which receives the positional information, the linguistic information, and product ID transmitted from the said portable terminals 1 and 2, at least shop ID, positional information, and the specific information for every shop. The store DB 24 as the store storage unit stored with the product, the product DB 25 as the product storage unit storing at least the product ID and the product description information, and the product ID and item of the product scheduled to be purchased in the mobile terminal A customer DB 26 as a customer storage unit that holds a purchase list storing at least the quantity, a store specifying unit 21b that specifies the store ID based on the location information with reference to the store storage unit, and the language information Product specifying information corresponding to the language among the product specifying information corresponding to the product ID from the product specifying unit A display screen generation unit 21d that extracts specific information corresponding to the store ID and generates predetermined screen data based on at least one of the product description information and the specific information, and the second communication unit 22 The main control unit 21a that prompts the user to display the screen corresponding to the product selected by the customer in the mobile terminals 1 and 2 and the customer list at least as planned for purchase. When it is determined by the tax exemption condition determination processing unit 21e that determines whether or not a predetermined tax exemption condition is satisfied based on the item and quantity of the merchandise, and the tax exemption condition determination processing unit determines that the predetermined tax exemption condition is satisfied, Code generation unit 21f that encodes tax exemption information including purchase record slip and statement data, and the price of the product in the store specified by the location information is detected and specified The price of the product at a store nearby the detected store is detected, the travel cost from the current location of the customer specified by the location information to the store near the customer is detected, the price of the product at the store nearby and the store The display screen generation unit 21d includes the optimum price calculation processing unit 21h that combines the travel costs up to and presents the comparison price as a comparison price and presents it in a format comparable to the price of the product at the store where the customer is located. When there is an optimum price calculation result, predetermined calculation screen data is generated in consideration of the calculation result. Such a tax-free product purchase support system is provided.
Therefore, the same effects as the above (1) to (4) can be obtained.

(7) Seventh, the server device 3 refers to the purchase list in the customer storage unit, performs a payment processing unit 21j that performs a payment process, authentication information for receiving the payment processed product, and purchase record There is provided a tax-free product purchase support system as described in (6) above, further comprising a purchase ID issuing unit 21i that issues a purchase ID that associates at least the tax exemption information related to the vote and the description.
Therefore, the same effect as the above (5) can be obtained.

(8) Eighth, there is a tax-free product purchase support method by a tax-free product purchase support system in which at least the mobile terminals 1 and 2 and the server device 3 can communicate with each other. In the portable terminals 1 and 2, the imaging unit 13 images the code attached to the product, the position information acquisition unit 16 acquires the position information at the timing of the imaging, and the code analysis unit 11 d analyzes the code. The product ID is acquired, and the communication unit 12 transmits the position information, language information, and product ID to the server device. And in the said server apparatus 3, the communication part 22 receives the positional information, linguistic information, and product ID which were transmitted from the said portable terminal, the shop specific part 21b refers to shop DB24, and stores based on the said positional information. The ID is specified, the language specifying unit 21c specifies the language based on the language information, and the display screen generating unit 21d stores the product description information corresponding to the language among the product description information corresponding to the product ID from the product DB 25. The unique information corresponding to the store ID is extracted from the store DB 24, and predetermined screen data is generated based on at least one of the product description information and the unique information. The main control unit 21a The screen data is transmitted via the mobile terminal, and the mobile terminal is prompted to display a screen corresponding to the product selected by the customer. Further, in the server device 3, the tax exemption determination processing unit 21d refers to the customer list, determines whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased, When it is determined that the tax exemption condition is satisfied, the code generation unit 21f encodes the tax exemption information including the purchase record slip and the description data, and the optimal price calculation unit 21h determines the product in the store specified by the position information. Detecting the price, detecting the price of the product in the nearby store of the identified store, detecting the travel cost from the current location of the customer specified by the location information to the nearby store, and detecting the price in the nearby store Combine the price of the product and the cost of moving to the store and present it as a comparative price with a calculation result comparable to the price of the product at the store where the customer is located, Serial display screen generating unit 21d generates a predetermined screen data in consideration also the calculated results. Such a tax-free product purchase support method is provided.
Accordingly, the same effects as the above (1) to (4) are obtained.

(9) Ninth, in the server device 3, the settlement processing unit 21j refers to the purchase list in the customer DB 26 and performs a settlement process, and the purchase ID issuing unit 21i receives the product for which the settlement process has been performed. The tax-free product purchase support method described in (8) above is issued, in which a purchase ID that at least associates the authentication information with the tax record information related to the purchase record slip and the statement is issued.
Therefore, the same effect as the above (5) is achieved.

(10) In addition to the above, a computer program for causing the server device to function as each unit described in the above (1) to (5) and a storage medium storing the computer program so as to be readable by the computer are also provided. Of course.

  Although one embodiment of the present invention has been described above, the present invention is not limited thereto, and various modifications and changes can be made without departing from the spirit of the present invention.

  For example, it is also possible to automatically issue a package content certificate (with total weight) for items purchased by a foreigner using the duty-free product purchase support system of the present invention. At that time, a unique barcode for displaying the contents of the package is generated and stored in the storage unit of the portable terminal. The airport staff can grasp the passenger's baggage contents simply by reading the barcode displayed on the portable terminal.

  In addition, when managing by purchase ID without generating a code, for example, a number sequence such as “CN123456” is displayed on the screen, and the corresponding purchase information is obtained from the server device by showing the number sequence to the counter staff. It may be.

  DESCRIPTION OF SYMBOLS 1 ... Portable terminal, 2 ... Portable terminal, 3 ... Server apparatus, 4 ... Merchandise information server apparatus, 5 ... POS server apparatus, 6 ... POS terminal, 7 ... Counter terminal, 8 ... Network, 11 ... Control part, 11a ... Main Control part, 11b ... Position information calculation part, 11c ... Display control part, 11d ... Code analysis part, 11e ... Image recognition part, 12 ... Communication part, 13 ... Operation part, 14 ... Display part, 15 ... Storage part, 16 ... Position information acquisition unit, 17 ... imaging unit, 18 ... communication bus, 21 ... control unit, 21a ... main control unit, 21b ... store specifying unit, 21c ... language specifying unit, 21d ... display screen generating unit, 21e ... tax exemption determination process Part, 21f ... code generation part, 21g ... customer trend analysis part, 21h ... optimum price calculation part, 21i ... purchase ID issuing part, 21j ... settlement processing part, 22 ... communication part, 23 ... storage part, 24 ... store DB, 25 ... Product DB, 26 Customer DB, 27 ... route DB, 28 ... communication bus.

Claims (7)

A server device that is communicable with a portable terminal that acquires a product ID by imaging a product code by a user ,
A communication unit that receives position information, language information, and product ID transmitted from the mobile terminal;
A store storage unit storing at least store ID , location information, and unique information for each store;
A product storage unit storing at least a product ID and product description information in association with each other;
A store identifying unit that identifies a store ID based on the location information with reference to the store storage unit;
A language identifying unit that identifies a language based on the language information;
Product description information corresponding to the language is extracted from product description information corresponding to the product ID from the product storage unit, unique information corresponding to the store ID is extracted, and at least one of the product description information and unique information A display screen generation unit for generating predetermined screen data based on
A main control unit that transmits the screen data via the communication unit and prompts the mobile terminal to display a screen corresponding to the product selected by the customer;
A customer storage unit for holding a purchase list storing at least the product ID, item, and quantity of the product scheduled to be purchased in the mobile terminal;
With reference to the purchase list, a tax exemption condition determination processing unit that determines whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased;
A code generation unit that encodes tax exemption information including purchase record slips and data when it is determined by the tax exemption condition determination processing unit that a predetermined tax exemption condition is satisfied;
A customer trend analysis unit that analyzes customer trends from the order in which the user has captured the code of the product, predicts a product category that is likely to be imaged next, and narrows down the search range of the product storage unit; apparatus. The price of the product at the store specified by the location information is detected, the price of the product at a store near the specified store is detected, and the current location of the customer specified by the location information to the neighborhood store is detected. Optimum price that detects the travel cost and presents the price of the product at a nearby store and the travel cost to the store in a form comparable to the price of the product at the store where the customer is located as a comparison price A calculation processing unit,
The server device according to claim 1, wherein the display screen generation unit generates predetermined screen data in consideration of the comparison price . With reference to the purchase list of the customer storage unit, a payment processing unit for performing payment processing;
And authentication information for receiving the goods which are above settlement processing, purchase record file and a purchase ID issuing unit that issues a least associated purchase ID and duty-free information on the specification, a further first aspect or with Item 3. The server device according to Item 2 . A duty-free product purchase support system in which at least a mobile terminal and a server device can communicate,
The mobile device
An imaging unit for imaging the code attached to the product;
A position information acquisition unit that acquires position information at the timing of the imaging;
A code analysis unit that analyzes the code and obtains a product ID;
A first communication unit that transmits the position information, language information, and product ID to the server device;
With
The server device is
A second communication unit that receives position information, language information, and a product ID transmitted from the mobile terminal;
A store storage unit that stores at least a store ID, location information, and unique information for each store;
A product storage unit storing at least a product ID and product description information in association with each other;
A customer storage unit for holding a purchase list storing at least the product ID, item, and quantity of the product scheduled to be purchased in the mobile terminal;
A store identifying unit that identifies a store ID based on the location information with reference to the store storage unit;
A language identifying unit that identifies a language based on the language information;
Product description information corresponding to the language is extracted from product description information corresponding to the product ID from the product storage unit, unique information corresponding to the store ID is extracted, and at least one of the product description information and unique information A display screen generation unit for generating predetermined screen data based on
A main control unit that transmits the screen data via the second communication unit and prompts the mobile terminal to display a screen corresponding to the product selected by the customer;
With reference to the purchase list, a tax exemption condition determination processing unit that determines whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased;
A code generation unit that encodes tax exemption information including purchase record slips and data when it is determined by the tax exemption condition determination processing unit that a predetermined tax exemption condition is satisfied;
The price of the product at the store specified by the location information is detected, the price of the product at a store near the specified store is detected, and the current location of the customer specified by the location information to the neighborhood store is detected. Optimum price that detects the travel cost and presents the price of the product at a nearby store and the travel cost to the store in a form comparable to the price of the product at the store where the customer is located as a comparison price A calculation processing unit;
Analyzing customer trends from the order in which the user imaged the code of the product, predicting product categories that are likely to be imaged next, and a customer trend analysis unit that narrows down the search range of the product storage unit;
With
The said display screen production | generation part is a duty-free goods purchase support system which produces | generates predetermined | prescribed screen data also considering the said comparative price . The server device is
With reference to the purchase list of the customer storage unit, a payment processing unit for performing payment processing;
Claim 4 in which the authentication information, and purchase ID issuing unit that issues a least associated purchase ID and duty-free information on the purchase record file and the specification, further comprising for receiving a product which is the settlement process Tax-free product purchase support system. A duty-free product purchase support method by a duty-free product purchase support system in which at least a mobile terminal and a server device can communicate,
The mobile device
Image the code attached to the product,
Acquire position information at the timing of the image capture,
Analyze the above code to get the product ID,
The position information, language information, and product ID are transmitted to the server device,
The server device is
Receives location information, language information, and product ID transmitted from the mobile terminal,
A store ID is identified based on the location information with reference to the store storage unit,
Identify the language based on the above language information,
Product description information corresponding to the language is extracted from product description information corresponding to the product ID from the product storage unit, unique information corresponding to the store ID is extracted, and at least one of the product description information and unique information Generate predetermined screen data based on
Transmitting the screen data via the communication unit, prompting to display a screen corresponding to the product selected by the customer in the mobile terminal,
Refer to the purchase list in the customer storage unit to determine whether or not a predetermined tax exemption condition is satisfied based on at least the item and quantity of the product scheduled to be purchased,
The price of the product at the store specified by the location information is detected, the price of the product at a store near the specified store is detected, and the current location of the customer specified by the location information to the neighborhood store is detected. The travel cost is detected, the price of the product at the nearby store and the travel cost to the store are added together and presented as a comparison price with a calculation result comparable to the price of the product at the store where the customer is located, Considering the calculation result, generate the specified screen data,
A tax-free product purchase support method that analyzes customer trends from the order in which the user images product codes, predicts product categories that are likely to be imaged next, and narrows the search range of the product storage unit . The server device is
Refer to the purchase list in the customer storage unit, perform a payment process,
The tax-free product purchase support method according to claim 6 , wherein a purchase ID that at least associates the authentication information for receiving the product subjected to the settlement processing with the tax record information related to the purchase record slip and the statement is issued.