JP6604671B1 - Information processing apparatus, information processing method, and information processing program - Google Patents

Abstract

An information processing apparatus, an information processing method, and an information processing program are provided that can save the user from having to repeatedly receive a package for each individual product. An information processing apparatus according to the present application includes an acquisition unit and a providing unit. An acquisition part acquires the information regarding the purchase plan goods which a user is going to purchase in a store. Based on the warehouse information related to the warehouse where the products are stored, the providing department will collect information on the bundleable products that can be delivered together with the products to be purchased among the products sold in a store different from the store. Provide to users. [Selection] Figure 1

Description

  The present invention relates to an information processing apparatus, an information processing method, and an information processing program.

  2. Description of the Related Art Conventionally, in electronic commerce such as online shopping, an information processing system that can bundle and deliver a plurality of products purchased together is known. In this manner, by enclosing and delivering a plurality of products purchased together, it is possible to save the user from having to receive the package many times for each individual product.

JP 2017-220128 A

  However, the above-described conventional technology can only be shipped together with a plurality of products purchased together at the same store. Therefore, in an online shopping mall where shopping is possible at different stores, even if multiple items are purchased together at different stores, they cannot be bundled and delivered. It took time and effort to receive my luggage.

  The present application has been made in view of the above, and an object of the present invention is to provide an information processing apparatus, an information processing method, and an information processing program that can save the user from having to repeatedly receive a package for each individual product. And

  An information processing apparatus according to the present application includes an acquisition unit and a provision unit. An acquisition part acquires the information regarding the purchase plan goods which a user is going to purchase in a store. The providing unit, based on warehouse information related to the warehouse where the product is stored, among the products sold in a store different from the store, information on the bundleable product that can be delivered together with the planned purchase product To the user.

  According to one aspect of the embodiment, it is possible to provide an information processing apparatus, an information processing method, and an information processing program that can save the user from having to receive the package many times for each individual product.

FIG. 1 is an explanatory diagram illustrating an example of an information processing method according to the embodiment. FIG. 2 is an explanatory diagram illustrating an example of a configuration of the information processing system according to the embodiment. FIG. 3 is an explanatory diagram illustrating an example of the configuration of the information processing apparatus according to the embodiment. FIG. 4 is an explanatory diagram illustrating an example of a warehouse information storage unit according to the embodiment. FIG. 5 is an explanatory diagram illustrating an example of a user information storage unit according to the embodiment. FIG. 6 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. FIG. 7 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. FIG. 8 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. FIG. 9 is a flowchart illustrating processing executed by the control unit of the information processing apparatus according to the embodiment. FIG. 10 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing apparatus according to the embodiment.

  Hereinafter, a mode for carrying out an information processing apparatus, an information processing method, and an information processing program according to the present application (hereinafter referred to as “embodiment”) will be described in detail with reference to the drawings. Note that the information processing apparatus, the information processing method, and the information processing program according to the present application are not limited by this embodiment. In addition, the embodiments can be appropriately combined within a range that does not contradict processing contents. In the following embodiments, the same portions are denoted by the same reference numerals, and redundant description is omitted.

[1. Information processing method]
First, an information processing method performed by the information processing apparatus 1 according to the embodiment will be described. FIG. 1 is an explanatory diagram illustrating an example of an information processing method according to the embodiment.

  The information processing apparatus 1 is an information processing apparatus operated by an administrator who manages an online shopping mall on the network N (see FIG. 2). This online shopping mall is a service that improves the convenience by gathering online shops provided by various businesses and unifying product search and payment processing, and is also called an electronic mall, shopping mall, etc. The

  The information processing apparatus 1 provides a user with content related to the online shopping mall (for example, a website including a portal page of the online shopping mall and a store page of each store that opens in the electronic shopping mall).

  In addition, the information processing apparatus 1 performs various processes in accordance with a request received from a store that opens in an online shopping mall. Hereinafter, the name of the business operator who operates the shopping service is described as “S shopping”.

  The user terminal 2 is a portable terminal device that can use the online shopping mall via the network N, for example, like a smartphone or a tablet terminal. For example, a user who uses the online shopping mall displays and browses a portal page of the online shopping mall on the display unit 2a of the user terminal 2, and searches for or orders an item desired by the user.

  Here, the information processing apparatus 1 performs the following steps in order to save the user who uses the online shopping mall from receiving the baggage many times for each individual product.

  First, the information processing apparatus 1 acquires information on a product that the user plans to purchase (hereinafter also referred to as “purchased product”) in one store in the online shopping mall via the user terminal 2 ( Step S1). For example, as shown in the lower left diagram of FIG. 1, when there is a product to be purchased through S shopping, the user moves the product (product A <b> 1 in FIG. 1) to a shopping cart (virtual shopping basket), and thereafter Proceed to the ordering process for such products.

  As described above, when the user moves a product to be purchased to the shopping cart, the information processing apparatus 1 regards the product moved to the shopping cart as a purchase planned product, and acquires information on the product. For example, the information processing apparatus 1 acquires information related to the product ID of the product to be purchased and the store to be handled (store A in FIG. 1).

  Next, the information processing apparatus 1 selects the warehouse X in which the products to be purchased are in stock based on the warehouse information related to the warehouse X in which the products handled in the online shopping mall are stored (step S2). Specifically, with reference to the warehouse information storage unit 121 in which the warehouse information related to the warehouse X is stored, the warehouse X in which the stock of the product to be purchased is stored is selected.

  For example, in the example of FIG. 1, among the warehouses X 1, X 2,... Where the products handled in S shopping are stored, the information processing apparatus 1 has the inventory of the products A 1 handled in the store A in the warehouse X 1. , Such a warehouse X1 is selected.

  Here, the warehouse X (for example, warehouse X1) in which the products handled in the online shopping mall are stored is the same as the store A in addition to the products A1, A2,. Products B1, B2, C1, C2,... Of stores B and C that are opened in the online shopping mall and different from the store A are also stored.

  And if it is goods currently stored in the same warehouse X, even if it is goods handled in a different store, it can ship to a user after bundling in this warehouse X.

  Therefore, the information processing apparatus 1 delivers the product bundled with the planned purchase product among the products sold in a store different from the store that handles the planned purchase product based on the warehouse information stored in the warehouse information storage unit 121. Information about possible products (hereinafter also referred to as “packaged products”) is provided to the user (step S3).

  For example, as shown in the lower right diagram of FIG. 1, the information processing apparatus 1 is bundled to be handled by stores B and C different from the store A in the warehouse X1 in which the products to be purchased (the products A1 of the store A) are stored. Information about possible products (products B1, B2, C1, C2,...) Is provided to the user.

  In other words, the user can obtain information on a product that can be delivered in a bundle even if the product is handled in a store different from the store that handles the planned purchase product. Therefore, according to the embodiment, it is possible to save the user from having to receive the package many times for each individual product by purchasing the purchase planned product and the bundled product together.

  In the embodiment, even if the products are handled at different stores in the online shopping mall, a plurality of products shipped from the same warehouse X to the same user can be delivered in a lump. Can be reduced.

  Moreover, in embodiment, when a user purchases a purchase plan product and a bundling possible product together, it is good to provide a predetermined | prescribed incentive with respect to this user. For example, as shown in the lower right figure of FIG. 1, when purchasing a product to be purchased and a bundleable product together, an incentive for a discount on the delivery fee (for example, “Free shipping if purchased together!”) It is good to provide.

  Thus, by providing an incentive to the user, it is possible to motivate a user who uses the online shopping mall to deliver a plurality of products at once. Therefore, according to the embodiment, since the probability that a plurality of products are delivered in a batch is increased, the burden on the delivery company can be reduced.

  In addition, although the example of FIG. 1 showed the example in which the discount of the delivery charge was provided as an incentive, what is provided as an incentive is not restricted to the discount of the delivery charge. Incentives provided to users include, for example, discounts on delivery charges, implementation of campaigns to discount products, granting points that can be used to purchase products, and granting coupons that can receive discounts on product purchases. Of these, at least one may be included.

  By providing the above-mentioned incentive to the user, the user can use the online shopping mall again later. The above-mentioned incentive provided to the user is set according to conditions set in advance by an administrator of the online shopping mall with reference to the user's qualification information, purchase planned product, bundled product, and the like. Good.

  For example, when the user is a premium member of the online shopping mall, the information processing apparatus 1 can provide a higher incentive than when the user is a normal member of the online shopping mall. In addition, when the purchase amount of the purchase planned product and the bundleable product is equal to or greater than the predetermined amount, the information processing apparatus 1 has a higher incentive than when the purchase price of the purchase planned product and the bundleable product is lower than the predetermined amount. Can be provided.

[2. Configuration of information processing system]
Next, the configuration of the information processing system 100 according to the embodiment will be described with reference to FIG. FIG. 2 is an explanatory diagram illustrating an example of a configuration of the information processing system 100 according to the embodiment. As illustrated in FIG. 2, the information processing system 100 according to the embodiment includes an information processing apparatus 1 and a user terminal 2.

  The information processing apparatus 1 is, for example, a server, and acquires information related to a user's purchase planned product from the user terminal 2. In addition, the information processing apparatus 1 selects a warehouse X in which the products to be purchased are in stock, and provides the user terminal 2 with information on the bundleable products in stock in the warehouse X.

  The user terminal 2 is a portable wireless terminal such as a smartphone or a tablet terminal. The user terminal 2 may be a PDA (Personal Digital Assistant), a desktop PC (Personal Computer), a notebook PC, or the like. The information processing apparatus 1 and the user terminal 2 are connected via a network (for example, the Internet) N by, for example, wireless LAN (Local Area Network) communication, WAN (Wide Area Network) communication, mobile phone communication, etc. Various types of information can be communicated between the two sides.

[3. Configuration of information processing apparatus]
Next, the configuration of the information processing apparatus 1 according to the embodiment will be described with reference to FIG. FIG. 3 is an explanatory diagram illustrating an example of the configuration of the information processing apparatus 1 according to the embodiment. As illustrated in FIG. 3, the information processing apparatus 1 includes a communication unit 11, a storage unit 12, and a control unit 13. The information processing apparatus 1 includes an input unit (for example, a keyboard and a mouse) that receives various operations from an administrator who uses the information processing apparatus 1, and a display unit (for example, a liquid crystal display) that displays various types of information. Etc.).

(About the communication unit 11)
The communication unit 11 is realized by, for example, a NIC (Network Interface Card). The communication unit 11 is connected to the network N by wire or wireless, and transmits / receives information to / from the user terminal 2 via the network N.

(About the storage unit 12)
The storage unit 12 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. As illustrated in FIG. 3, the storage unit 12 includes a warehouse information storage unit 121, a user information storage unit 122, and a model information storage unit 123.

(About the warehouse information storage unit 121)
The warehouse information storage unit 121 stores warehouse information related to the warehouse X in which products handled in the online shopping mall are stored. For example, the warehouse information storage unit 121 stores information about each store that opens in an online shopping mall and inventory products of each store. FIG. 4 is an explanatory diagram illustrating an example of the warehouse information storage unit 121 according to the embodiment.

  In the warehouse information storage unit 121 illustrated in FIG. 4, a store ID and an inventory product ID are registered in association with each other. 4, the warehouse information storage unit 121 includes warehouse information storage units 121a, 121b, 121c,... That are different for each warehouse X1, X2, X3,.

  Here, the store ID is an identifier for identifying a store that opens in the online shopping mall. The inventory product ID is an identifier for identifying the inventory product of the store indicated by the associated store ID. Note that the warehouse information storage unit 121 may include information on the product name, the number of stocks, and the like of the stock product indicated by the stock product ID.

(User information storage unit 122)
The user information storage unit 122 stores information about the user acquired from the user terminal 2 or the like. FIG. 5 is an explanatory diagram illustrating an example of the user information storage unit 122 according to the embodiment. As shown in FIG. 5, a user ID, account information, qualification information, address information, attribute information, and purchased product history information are registered in the user information storage unit 122 in association with each other.

  Here, the user ID is an identifier for identifying the user. The account information indicates information related to the user's account issued from the online shopping mall to the user indicated by the associated user ID.

  The qualification information indicates information regarding the qualification that the user indicated by the associated user ID has in the online shopping mall. The address information indicates information related to the user's address indicated by the associated user ID.

  The attribute information indicates information (for example, demographic attribute information or psychographic attribute information) related to the user attribute indicated by the associated user ID. Purchased merchandise history information indicates information related to the history of merchandise purchased so far by each user in the online shopping mall by the user indicated by the associated user ID.

(About the model information storage unit 123)
The model information storage unit 123 stores information related to learning. For example, the model information storage unit 123 stores model information generated by the generation unit 133 described later. For example, the model information storage unit 123 is realized by an arbitrary classifier such as SVM (Support Vector Machine) or DNN (Deep Neural Network). Here, the DNN may be a CNN (Convolutional Neural Network) or an RNN (Recurrent Neural Network). The RNN may be LSTM (Long Short-term Memory) or the like.

(About the control unit 13)
The control unit 13 is a controller, for example, various programs (information processing programs) stored in a storage device inside the information processing apparatus 1 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (Corresponding to an example) is implemented by using the RAM as a work area. The control unit 13 is a controller, for example, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As illustrated in FIG. 3, the control unit 13 includes an acquisition unit 131, a selection unit 132, a generation unit 133, and a provision unit 134, and implements or executes information processing functions and operations described below. The internal configuration of the control unit 13 is not limited to the configuration illustrated in FIG. 3, and may be another configuration as long as the information processing described later is performed.

(About the acquisition unit 131)
The acquisition unit 131 acquires various types of information. For example, the acquisition unit 131 acquires information related to a user's planned purchase product from the user terminal 2. In addition, when the user purchases such a purchase-scheduled product, the acquisition unit 131 registers information regarding the purchased product in the purchase product history of the user information storage unit 122.

(About the selection unit 132)
The selection unit 132 selects the warehouse X in which the inventory of the purchase planned product is in stock based on the information regarding the user's planned purchase product acquired by the acquisition unit 131 and the warehouse information stored in the warehouse information storage unit 121. Note that a selection method in the case where there are a plurality of warehouses X in which the products to be purchased are in stock is described later.

(About the generator 133)
The generation unit 133 executes machine learning based on information associated with a plurality of products purchased together by the same user in each store in the online shopping mall, and the products purchased together in the online shopping mall Generate a learning model for. The generation unit 133 stores the generated learning model information in the model information storage unit 123.

  The generation unit 133 may generate machine learning by adding information related to the attributes of a user who has purchased a plurality of products together, and generate a learning model to which information related to the attributes of the user is added.

(About the providing unit 134)
Based on the warehouse information stored in the warehouse information storage unit 121, the providing unit 134 includes products sold in a store different from the store that handles the purchase planned product, and can be delivered together with the planned purchase product. Providing the user with information about products that can be bundled. For example, the providing unit 134 can determine a bundleable product that provides information to the user from the learning model using the purchase planned product as input information.

  In this way, by determining the bundleable product based on the learning model for the products purchased together in the online shopping mall, the probability that the user purchases the planned purchase product and the bundleable product together is determined. Can be increased.

  Further, the providing unit 134 may determine a bundleable product from the learning model using information regarding the attribute of the user who has selected the purchase planned product as additional input information. In this way, by adding information related to the user's context and determining the bundleable product, it is possible to further increase the probability that the user purchases the planned purchase product and the bundleable product together.

  Further, the providing unit 134 may determine the bundleable product based on the user purchase product history stored in the user information storage unit 122. Thus, by determining the bundleable product based on the user's previous purchase history, it is possible to increase the probability that the user purchases the planned purchase product and the bundleable product together.

  Further, the providing unit 134 may determine a bundleable product based on a rule base set in advance by an administrator, for example. As a result, it is possible to determine products that can be included according to the circumstances of the online shopping mall, the manufacturer of the products, and the like.

[4. (Modification)
The information processing apparatus 1 according to the above-described embodiment may be implemented in various different forms other than the above-described embodiment. Therefore, in the following, another embodiment of the information processing apparatus 1 will be described.

[4-1. (When there are multiple warehouses with stock of products to be purchased)
In the above-described embodiment, the case where there is only one warehouse X in which the products to be purchased are in stock is shown. On the other hand, even in the same store in the online shopping mall, inventory may be managed for each region by a plurality of warehouses X, so there may be a plurality of warehouses X with inventory of products to be purchased. Such a case will be described with reference to FIG.

  FIG. 6 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. As shown in FIG. 6, when the product to be purchased (product A1 in store A in FIG. 6) is in stock in a plurality of warehouses X1 and X3, the information processing apparatus 1 selects a warehouse X3 that is closer to the user's home M. (Step S11).

  Then, the information processing apparatus 1 provides information related to the items that can be bundled in the selected warehouse X3 (in FIG. 6, the products G1, G2, H1, H2,... In the store G and the store H) (step S12).

  As described above, by selecting the warehouse X3 closer to the user's home M, the delivery route of the purchase-scheduled product and the bundleable product that are delivered together can be shortened. Therefore, according to the modification, the delivery efficiency of the delivery company can be increased.

  Note that the information processing apparatus 1 may select the warehouse X farther from the user's home M when there are a plurality of warehouses X in which the products to be purchased are in stock. For example, when there is a stock of products with a high probability that the user will purchase together with the products to be purchased in the warehouse X farther from the user's home M, the information processing apparatus 1 selects the warehouse X farther from the user's home M. can do.

  Thereby, the information processing apparatus 1 can increase the probability that the user purchases the purchase planned product and the bundleable product together.

[4-2. (When the user completes order processing for the product to be purchased)
In the above-described embodiment, the processing when the user moves the purchase planned product to the shopping cart has been described. However, even when the user performs the order processing of the purchase planned product, the information processing apparatus 1 Information about the bundleable product can be provided to the user.

  FIG. 7 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. For example, as illustrated in FIG. 7, even when the user performs an order process for a product scheduled to be purchased (product A1 in store A in FIG. 7), the information processing apparatus 1 also includes the bundled product (store B in FIG. 7). And information about the products B1, B2, C1, C2,...) Of the store C can be provided to the user.

  In addition, when the user completes the ordering process for the product to be purchased, the information processing apparatus 1 includes information related to the product that can be bundled and information related to the time limit that the product that can be bundled can be delivered together with the product to be purchased (for example, , "Free shipping if you order the product within 30 minutes!"

  As a result, it is possible to prevent the shipment of the purchase planned product that has undergone order processing from being delayed. It should be noted that the time limit for enabling the bundled product to be delivered together with the planned purchase product can be appropriately determined according to the packing process or the shipping process in the warehouse X. Specifically, based on information such as the shipping time determined for each individual warehouse X and the reception time determined based on the shipping time, bundleable products are shipped together with the products to be purchased. A possible deadline can be provided to the user. Information such as the shipping time and reception time for each warehouse X can be registered in the warehouse information storage unit 121 in advance. For example, the deadline may be a predetermined deadline that can be shipped from the warehouse X on the same day that the delivery company processes the order.

  Further, the information processing apparatus 1 may notify the user terminal 2 of information related to the time limit when the time limit for enabling the bundleable product to be bundled with the product to be purchased and delivery becomes close. Thereby, it can suppress that this time limit passes without a user recognizing.

[4-3. (When the user continues shopping)
In the above-described embodiment, the processing when the user moves the purchase planned product to the shopping cart is shown. However, even if the user continues shopping after moving the purchase planned product to the shopping cart, the information The processing apparatus 1 can provide the user with information related to bundleable products.

  FIG. 8 is an explanatory diagram illustrating an example of an information processing method according to a modification of the embodiment. For example, as shown in the left diagram of FIG. 8, after the user has moved the product to be purchased (product A1 of store A in FIG. 8) to the shopping cart, as shown in the right diagram of FIG. Suppose you search for products in the online shopping mall using keywords.

  In this case, as shown in FIG. 8, the information processing apparatus 1 includes information indicating that the product can be bundled with the product to be purchased in addition to the product information of the skirt in each store displayed as the search result ( In FIG. 8, an icon I) is displayed.

  In this way, by indicating that the product viewed by the user in the online shopping mall is a bundleable product, it is possible to increase the probability that the user purchases the planned purchase product and the bundled product together.

  Note that the above-described information indicating that bundling is possible is not limited to the case of being attached to a bundling possible product, and may be affixed to a store page of a store handling the bundling possible product. . Further, the information indicating that it can be bundled is not limited to the icon I, and any information may be used as long as the user can recognize that the bundle can be bundled.

[4-4. (Determination of products that can be included based on product size)
Further, the information processing apparatus 1 may determine a bundleable product based on the size of the product. Specifically, based on the size information regarding the size of each product handled in the online shopping mall, it is possible to determine a product whose size when combined with the product to be purchased is a predetermined size or less as a bundleable product it can. Thereby, it can suppress that a delivery charge increases greatly and a user's burden increases by bundling a bundling possible product.

  The predetermined size described above may be set in advance by a user, an administrator of an online shopping mall, or the like, or may be set as appropriate based on the size of a product scheduled for purchase. When setting based on the size of the product planned for purchase, for example, the size that can be accommodated in the delivery box determined based on the size of the product planned for purchase can be set as the predetermined size. In addition, size information indicating the size of each product handled in the online shopping mall can be registered in the storage unit 12 in advance.

[5. Processing procedure)
Next, processing executed by the control unit 13 of the information processing apparatus 1 will be described with reference to FIG. FIG. 9 is a flowchart illustrating processing executed by the control unit 13 of the information processing apparatus 1 according to the embodiment.

  As shown in FIG. 9, the control unit 13 first acquires information related to a product scheduled for purchase from the user terminal 2 (step S <b> 101). Next, the control unit 13 determines whether or not there are a plurality of warehouses X in which the stock of products to be purchased is in stock (step S102).

  And when there are not a plurality of warehouses X with the stock of the products planned for purchase (No in step S102), that is, when there is one warehouse X with the stock of the products planned for purchase, the control unit 13 keeps the stock of the products planned for purchase. A certain warehouse X is selected (step S103).

  Then, based on the warehouse information stored in the warehouse information storage unit 121 of the selected warehouse X, the control unit 13 provides the user terminal 2 with information related to the bundleable product that can be bundled with the planned purchase product ( Step S104) and the process ends.

  On the other hand, when there are a plurality of warehouses X in which the products to be purchased are in stock (step S102, Yes), the control unit 13 selects a warehouse X closer to the user's home M among the plurality of warehouses X (step S105). The process proceeds to step S104.

[6. Hardware configuration)
Note that the information processing apparatus 1 in the embodiment is realized by a computer 50 having a configuration as shown in FIG. 10, for example. FIG. 10 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing apparatus 1. The computer 50 includes a central processing unit (CPU) 51, a random access memory (RAM) 52, a read only memory (ROM) 53, a hard disk drive (HDD) 54, a communication interface (I / F) 55, an input / output interface (I). / F) 56 and media interface (I / F) 57.

  The CPU 51 operates based on a program stored in the ROM 53 or the HDD 54 and controls each unit. The ROM 53 stores a boot program executed by the CPU 51 when the computer 50 is started up, a program depending on the hardware of the computer 50, and the like.

  The HDD 54 stores a program executed by the CPU 51, data used by the program, and the like. The communication interface 55 corresponds to the communication unit 11, receives data from other devices via the network N, sends the data to the CPU 51, and transmits data generated by the CPU 51 to other devices via the network N.

  The CPU 51 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse via the input / output interface 56. The CPU 51 acquires data from the input device via the input / output interface 56. Further, the CPU 51 outputs the generated data to the output device via the input / output interface 56.

  The media interface 57 reads a program or data stored in the recording medium 58 and provides it to the CPU 51 via the RAM 52. The CPU 51 loads the program from the recording medium 58 onto the RAM 52 via the media interface 57 and executes the loaded program. The recording medium 58 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  For example, when the computer 50 functions as the information processing apparatus 1 according to the embodiment, the CPU 51 of the computer 50 implements the function of the control unit 13 by executing a program loaded on the RAM 52. The HDD 54 stores data in the storage unit 12. The CPU 51 of the computer 50 reads these programs from the recording medium 58 and executes them, but as another example, these programs may be acquired from other devices via the network N.

[7. Others]
In addition, among the processes described in the above embodiment, all or part of the processes described as being automatically performed can be performed manually, or the processes described as being performed manually can be performed. All or a part can be automatically performed by a known method. In addition, the processing procedures, specific names, and information including various data and parameters shown in the document and drawings can be arbitrarily changed unless otherwise specified. For example, the various types of information illustrated in each drawing is not limited to the illustrated information.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured.

  For example, in the above-described embodiment, an example has been described in which information about products handled by the stores B, C,... Opening in the same electronic shopping mall as the store A is provided as bundleable products. However, the embodiment described above is not limited to such an example. If the product can be delivered in a bundle with the product to be purchased, the product handled by the store that opens in the online shopping mall different from the store A is provided as a bundleable product. Alternatively, it is possible to provide information as products that can be bundled with products handled by a store operating an individual online shop without opening a store in the online shopping mall.

  Further, the above-described embodiments can be appropriately combined within a range in which processing contents are not contradictory.

[8. effect〕
As described above, the information processing apparatus 1 according to the embodiment includes the acquisition unit 131 and the provision unit 134. The acquisition unit 131 acquires information related to a purchase planned product that the user plans to purchase in the store. The providing unit 134 relates to a bundleable product that can be delivered in a bundle with a planned purchase product among products sold in a store different from the store based on the warehouse information about the warehouse X in which the product is stored. Provide information to the user.

  As a result, the information processing apparatus 1 can save the user from having to receive the package many times for each individual product.

  Further, in the information processing apparatus 1 according to the embodiment, the providing unit 134 provides the user with information related to a time limit that allows a bundleable product to be bundled with a purchase planned product and can be delivered.

  As a result, the information processing apparatus 1 can suppress a delay in the shipment of the planned purchase product that has undergone the order process.

  In the information processing apparatus 1 according to the embodiment, the providing unit 134 notifies the user of information related to the time limit for delivery.

  As a result, the information processing apparatus 1 can prevent the time limit for the bundleable product from being bundled with the purchase planned product and being delivered without the user's knowledge.

  Further, in the information processing apparatus 1 according to the embodiment, the providing unit 134 provides an incentive to the user when purchasing the product to be purchased and the bundleable product to be bundled.

  Thereby, the information processing apparatus 1 can reduce the burden on the delivery company.

  In the information processing apparatus 1 according to the embodiment, the incentive receives a discount on delivery charges, a campaign for discounting a product, a point that can be used to purchase a product, and a discount on the purchase of the product. At least one of the given coupons is included.

  Thereby, the user who purchased the purchase planned product and the bundled product together can be used again at a later date.

  In addition, in the information processing apparatus 1 according to the embodiment, the providing unit 134, when there are a plurality of warehouses where the products to be purchased are in stock, and the products to be purchased stored in the warehouse X located closer to the user's address Provide users with information about bundled items that can be shipped together.

  Thereby, the information processing apparatus 1 can improve the delivery efficiency of a delivery company.

  Further, in the information processing apparatus 1 according to the embodiment, the providing unit 134 provides the user with a user based on a model learned from information associated with a plurality of products purchased together by the same user in each store. A product that provides information as a bundleable product is determined.

  Thereby, the information processing apparatus 1 can increase the probability that the user purchases the purchase planned product and the bundleable product together.

  Further, in the information processing apparatus 1 according to the embodiment, the providing unit 134 selects a product whose size when combined with the product to be purchased is a predetermined size or less based on the size information regarding the size of the product handled in each store. Determined as a bundleable product.

  Thereby, the information processing apparatus 1 can suppress that a delivery charge increases significantly and a user's burden increases by bundling the bundling possible goods.

  Further, in the information processing apparatus 1 according to the embodiment, the store and different stores open in the same online shopping mall.

  Thereby, since the goods purchased in two stores which open a store in the same electronic mall can be delivered in a bundle, the convenience of such an electronic mall can be improved.

  The embodiment of the present application has been described in detail with reference to the drawings. However, this is an exemplification, and various modifications and improvements are made based on the knowledge of those skilled in the art including the aspects described in the column of the disclosure of the invention. The present invention can be implemented in other forms.

  Further, the above-mentioned “section (module, unit)” can be read as “means” or “circuit”. For example, the providing unit can be read as providing means or a providing circuit.

DESCRIPTION OF SYMBOLS 1 Information processing apparatus 2 User terminal 11 Communication part 12 Storage part 13 Control part 121 Warehouse information storage part 122 User information storage part 123 Model information storage part 131 Acquisition part 132 Selection part 133 Generation part 134 Provision part

Claims (10)

A storage unit that stores a plurality of products stored for each warehouse, and warehouse information that is information about a plurality of stores that sell the plurality of stored products;
An acquisition unit that acquires information about a purchase planned product that a user plans to purchase in one store;
Based on the product item that is acquired by the warehouse information stored and the acquisition unit in the storage unit, wherein among the products sold in different stores and one store, the product item and enclosure A provision unit that determines a bundleable product that can be delivered at a rule base set in advance by an administrator, and provides information about the bundleable product to the user;
With
The providing unit includes:
Based on the information on the shipping time that is stored in the storage unit and predetermined for each individual warehouse, the time limit that the bundleable product can be delivered together with the planned purchase product is determined and determined. An information processing apparatus that provides the user with the time limit . The providing unit includes:
The information processing apparatus according to claim 1 , wherein the user is notified by push of information about the time limit for delivery. The providing unit includes:
When said purchase planned commodity and the bundled items can be purchased as a bundle, the information processing apparatus according to claim 1 or 2, characterized in that it provides an incentive to the user. The incentive includes at least one of a delivery fee discount, a campaign for discounting the product, a point that can be used to purchase the product, and a coupon that can receive a discount on the purchase of the product. The information processing apparatus according to claim 3 , wherein: The providing unit includes:
When there are a plurality of warehouses where the stock of the product to be purchased is in stock, information on the bundleable product that can be delivered in a bundle with the product to be purchased stored in a warehouse located closer to the user's address the information processing apparatus according to any one of claims 1-4, characterized in that it provides to the user. The providing unit includes:
In each store, based on a model learned from information associated with a plurality of products purchased together by the same user, a product that provides information to the user as the bundleable product is determined. The information processing apparatus according to any one of claims 1 to 5 , wherein the information processing apparatus is characterized. The providing unit includes:
The product whose size when combined with the product to be purchased is a predetermined size or less is determined as the bundleable product based on size information regarding the size of the product handled in each store. The information processing apparatus according to any one of to 6 . The information processing apparatus according to any one of claims 1 to 7 , wherein the one store and the different stores open in the same online shopping mall. An information processing method executed by a computer,
A storage step for storing a plurality of products stored for each warehouse, and warehouse information that is information relating to a plurality of stores that sell the plurality of stored products;
An acquisition step of acquiring information related to a product planned to be purchased by a user in one store;
Based on the product item that is acquired by the stored the storage information and the acquisition process in the storage step, said of products being sold in different stores and one store, the product item and enclosure A providing step of determining bundleable products that can be delivered in a rule base set in advance by an administrator and providing the user with information on the bundleable products ;
Only including,
The providing step includes
Based on the shipping time information stored in the storage step and predetermined for each individual warehouse, the time limit for determining that the bundleable product can be delivered together with the planned purchase product is determined and determined. And providing the user with the time limit . A storage procedure for storing a plurality of products stored for each warehouse, and warehouse information that is information about a plurality of stores that sell the plurality of stored products;
An acquisition procedure for acquiring information about a product planned to be purchased by a user in one store;
Based on the purchase planned product obtained by the stored the warehouse information and the acquisition procedure in the storage procedure, said of products that are sold in different stores and one store, the purchase planned product and shipped A provision procedure for determining a bundleable product that can be delivered in a rule base set by an administrator in advance, and providing information related to the bundleable product to the user;
To the computer ,
The providing procedure includes:
Based on the shipping time information stored in the storage procedure and predetermined for each individual warehouse, a time limit for determining that the bundleable product can be delivered together with the planned purchase product is determined. An information processing program for providing the user with the time limit .

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