JP6590732B2 - Display control apparatus, display control method, and display control program - Google Patents

Description

  The present invention relates to a display control device, a display control method, and a display control program.

  In recent years, crowdsourcing, which requests work such as work from an unspecified number of people through the Internet, has attracted attention. The work requested via crowdsourcing includes work called microtasks that can be performed in a short time, such as tagging work and questionnaire response work, and users who do not have special skills can also work. it can. In crowdsourcing, a reward such as a coupon or money is given to the worker in accordance with the completion of the work (see, for example, Patent Document 1).

Special table 2013-53462 gazette

  In crowdsourcing, a reward based on the amount of work performed and the unit price of the work is presented to the worker in a detailed format. However, since microtasks can be performed in a short time and there are few rewards per time, even if the worker confirms the reward amount shown in the detailed format, it feels attractive to the reward amount. Therefore, there is a problem that the willingness of the worker to perform the work is reduced.

  Therefore, the present invention has been made in view of these points, and an object thereof is to provide a display control device, a display control method, and a display control program capable of improving the willingness of an operator to perform work. .

  The display control device according to the first aspect of the present invention includes a first acquisition unit that acquires an accumulated amount from a reference time point of a reward paid to a worker as a consideration for work, and a second that acquires a price and an item of a product. An acquisition unit; and a display control unit that displays the acquired accumulated amount, the price, and the item on a display unit.

  The second acquisition unit acquires prices and items of a plurality of products, and the display control device further includes a calculation unit that calculates a priority to be displayed on the display unit for the items of the plurality of products, The display control unit may cause the display unit to display the acquired accumulated amount and the price and item of one product having a relatively high priority among the plurality of products.

The calculation unit may calculate the priority based on usage status of the plurality of products of the worker.
The calculation unit may specify a purchase psychology for the plurality of products of the worker and calculate the priority based on the purchase psychology.
The calculation unit may calculate the priority based on a degree of association between the plurality of products and the content of the work.

The second acquisition unit acquires a price and an item of a plurality of products, and the display control unit calculates a price and an item of the product for which a difference between the accumulated amount and the price is within a predetermined range among the plurality of products. You may display on the said display part.
The display control unit may display a difference between the accumulated amount and the price on the display unit.
The work may be a work requested by an unspecified number of workers via a communication network.

  The display control method according to the second aspect of the present invention includes a step of acquiring a cumulative amount from a reference time point of a remuneration paid to an operator as a consideration for work, which is executed by a computer, and acquiring a price and an item of a product And displaying the acquired accumulated amount, the price, and the item on a display unit.

  The display control program according to the third aspect of the present invention acquires the price and item of the first acquisition unit, which acquires the accumulated amount from the reference time point of the remuneration paid to the worker as compensation for the work. It functions as a second acquisition unit and a display control unit that displays the acquired accumulated amount, the price, and the item on the display unit.

  According to the present invention, there is an effect that it is possible to improve a worker's willingness to perform work.

It is a figure which shows the outline | summary of the task management system which concerns on this embodiment. It is a figure which shows an example of the reward screen which concerns on this embodiment. It is a figure which shows the structure of the task management apparatus which concerns on this embodiment. It is information which shows an example of the task information which concerns on this embodiment. It is information which shows an example of the amount information of compensation concerning this embodiment. It is information which shows an example of the merchandise information which concerns on this embodiment. It is a figure which shows an example of the priority information which concerns on this embodiment. It is an example of the information which linked | related the content of the task which concerns on this embodiment, and a category. It is a figure which shows a verification result.

[Overview of task management system S]
FIG. 1 is a diagram showing an overview of a task management system S according to the present embodiment. The task management system S includes a task management device 1 as a display control device, a requester terminal 2, and an operator terminal 3. The task management system S is a system that manages crowdsourcing that requests tasks such as work from an unspecified number of people. Here, it is assumed that the task is a microtask that is requested by an unspecified number of workers via a communication network such as the Internet and that can be performed by an unspecified number of workers in a short time. Also, since microtasks are work that can be performed in a short time, it is assumed that the remuneration paid for execution is less than that of normal labor.

  The task management device 1 is a server connected to the client terminal 2 and the worker terminal 3 via a communication network. The client terminal 2 is a computer used by a client who requests execution of a task, and is a personal computer, a smartphone, or the like. The worker terminal 3 is a computer used by a worker who performs the task requested by the client, and is a portable terminal such as a smartphone. In FIG. 1, one client terminal 2 and one worker terminal 3 are displayed, but it is assumed that a plurality of client terminals 2 and worker terminals 3 exist.

  In the present embodiment, the task management device 1 accepts task registration from the requester terminal 2 ((1) in FIG. 1). The task management device 1 receives from the worker terminal 3 a selection of a task to be performed by the worker among one or more registered tasks ((2) in FIG. 1). When the worker performs the selected task ((3) in FIG. 1) and registers the task execution result in the worker terminal 3, the worker terminal 3 transmits the task execution result to the task management device 1. ((4) in FIG. 1). The task management device 1 transmits the task execution result to the client terminal 2 ((5) in FIG. 1). When the client confirms the task execution result ((6) in FIG. 1), the client transmits the confirmation result to the task management apparatus 1 via the client terminal 2 ((7) in FIG. 1). The task management device 1 generates a reward screen including a reward amount and a reward for the worker who performed the task when the confirmation result indicates that the task is performed without any problem. Then, it is transmitted to the worker terminal 3 and displayed ((8), (9) in FIG. 1).

FIG. 2 is a diagram illustrating an example of a reward screen according to the present embodiment. It can be confirmed that the reward screen shown in FIG. 2A includes the product item “movie ticket” and the price “1500 yen” together with the accumulated amount of reward “1250 yen”. Note that the reward screen is not limited to the display mode illustrated in FIG. 2A, and the item of the product may be displayed at the top as illustrated in FIG. 2B. Thus, by displaying the accumulated amount of remuneration (hereinafter also referred to as accumulated remuneration amount) and the item and price of the product on the remuneration screen, the worker can obtain a specific effect by performing the microtask. Can be easily imagined, and the motivation for performing the work can be obtained even in a work with a small reward for performing once such as a microtask.
Hereinafter, the configuration of the task management apparatus 1 will be described.

[Configuration Example of Task Management Device 1]
FIG. 3 is a diagram illustrating a configuration of the task management device 1 according to the present embodiment.
The task management device 1 includes a communication unit 11, a storage unit 12, and a control unit 13.
The communication unit 11 communicates with an external device via a communication network such as the Internet. The communication unit 11 communicates with the client terminal 2 and the worker terminal 3, for example.

The storage unit 12 is, for example, a ROM and a RAM. The storage unit 12 stores various programs for causing the task management device 1 to function. For example, the storage unit 12 stores a task management program that causes the control unit 13 of the task management device 1 to function as a task reception unit 131, a task management unit 132, and a reward presentation unit 133, which will be described later. Note that the task management program may include a plurality of programs. For example, the task management program may include a display control program that causes the control unit 13 to function as the reward presentation unit 133.
Moreover, the memory | storage part 12 memorize | stores the various information regarding the goods displayed on a reward screen.

  The control unit 13 is a CPU, for example. The control unit 13 controls functions related to the task management device 1 by executing various programs stored in the storage unit 12. The control unit 13 includes a task reception unit 131, a task management unit 132, and a reward presentation unit 133.

  The task reception unit 131 receives task registration from the requester terminal 2. For example, the task accepting unit 131 accepts task registration from the requester terminal 2 by accepting the task content, the implementation location, the implementation date, the unit price, and the number of implementations. The contents of the task are, for example, traffic volume survey, building confirmation for map creation, store survey, communication quality survey, and the like. The task receiving unit 131 stores task information indicating the received task in the storage unit 12. FIG. 4 is a diagram illustrating an example of task information according to the present embodiment. As shown in FIG. 4, it can be confirmed that the task information, the execution location, the execution date and time, the unit price, and the number of execution cases are associated and stored in the task information.

  The task management unit 132 manages tasks corresponding to the task information stored in the storage unit 12. Specifically, the task management unit 132 receives from the worker terminal 3 a selection of a task to be performed by the worker among one or more registered tasks. Further, the task management unit 132 receives the execution result information indicating the execution result of the selected task from the worker terminal 3 and transmits the execution result information to the requester terminal 2.

  Further, the task management unit 132 receives confirmation result information indicating a confirmation result corresponding to the task execution result from the requester terminal 2. The task management unit 132 gives a reward to the worker who performed the task when the confirmation result indicates that the task is performed without any problem. For example, as shown in FIG. 5, the storage unit 12 stores reward amount information in which a worker ID for identifying a worker and a cumulative amount of reward given to the worker are associated with each other. Here, the accumulated compensation amount is an accumulated amount from a predetermined reference time. The reference time is, for example, the time when the accumulated reward amount that has been given so far is paid, the first day of the month to which the current time belongs, the date before the predetermined time from the current time, and the like.

  When the confirmation result indicates that the task is executed without any problem, the task management unit 132 refers to the task information stored in the storage unit 12 to identify the unit price of the task, Identify the rewards granted for implementation. Then, the task management unit 132 refers to the remuneration amount information stored in the storage unit 12 and adds the identified remuneration to the accumulated remuneration amount associated with the worker ID of the worker who performed the task. To give a reward to the worker who performed the task.

  The reward presentation unit 133 specifies the accumulated reward amount corresponding to the worker, and acquires the product item and the price displayed on the reward screen together with the accumulated reward amount. The reward presentation unit 133 generates a reward screen including the specified accumulated reward amount, product item, and price, and transmits the reward screen to the worker terminal 3, thereby displaying the reward screen on the display unit of the worker terminal 3. To display.

As shown in FIG. 3, the reward presentation unit 133 includes a first acquisition unit 134, a second acquisition unit 135, a calculation unit 136, and a display control unit 137. Details of these functions will be described below.
The 1st acquisition part 134 acquires the accumulated amount from the standard time of the remuneration paid to a worker as consideration for work. For example, the first acquisition unit 134 refers to the remuneration amount information stored in the storage unit 12 in accordance with the task being performed and the reward corresponding to the task being granted to the worker, The accumulated amount of compensation corresponding to the person is acquired.

  The second acquisition unit 135 acquires items and prices of a plurality of products. For example, the storage unit 12 stores product information including items and prices of a plurality of products. FIG. 6 is a diagram illustrating an example of product information according to the present embodiment. As shown in FIG. 6, in the product information, the item of the product, the category to which the product belongs (large category, middle category, etc.), and the price of the product are stored in association with each other. The second acquisition unit 135 acquires items and prices of a plurality of products by referring to the product information stored in the storage unit 12.

  In the present embodiment, the product information is stored in advance by the administrator of the task management device 1 or the like, but is not limited thereto. For example, the worker may be able to register items, categories, and prices of various products in the product information via the worker terminal 3. Moreover, although the 2nd acquisition part 135 acquired the item and price of several goods from the merchandise information memorize | stored in the memory | storage part 12, it is not restricted to this. For example, the second acquisition unit 135 may acquire the items and prices of a plurality of products from the use history of the credit card of the worker, contract information of various services, purchase history of the online shopping site, browsing history, and the like.

  The calculation unit 136 calculates the priority to be displayed on the display unit of the worker terminal 3 for the items of the plurality of products acquired by the second acquisition unit 135. Specifically, the calculation unit 136 calculates the priority based on at least one of the usage status of the plurality of products by the worker, the purchase psychology for the plurality of products, and the degree of association between the plurality of products and the task content. .

  FIG. 7 is a diagram illustrating an example of priority information used to calculate the priority. As shown in FIG. 7, the priority information includes items of the product, information indicating the current usage state of the product, willingness to purchase and psychological burden on the product, and tasks performed by the operator. It can be confirmed that the task related information indicating the relation, the price of the product, and the priority are stored in association with each other.

  The calculation unit 136 acquires the credit card usage history of the worker, contract information of various services, purchase history of the online shopping site, browsing history, and the like, and the worker estimates the usage status of the product based on these information To do. Here, merchandise includes products purchased and viewed at actual stores and shopping sites, mobile phone communication services, public services such as electricity, water, gas, and transportation, as well as various services provided at restaurants, entertainment facilities, hotels, etc. Services etc. are included.

  Note that the calculation unit 136 may display items of a plurality of products on the worker terminal 3 and receive an answer to the usage status of the products from the worker. Moreover, the calculation part 136 may acquire the positional information on the worker terminal 3 from the worker terminal 3, and may estimate the usage status of the worker's product based on the positional information. For example, based on the location information acquired from the worker terminal 3, it is specified that the worker stays at a store such as a restaurant and is provided with a meal-related service, or uses a transportation facility such as a train. Or may be specified. Further, the calculation unit 136 may estimate the usage status of the product of the worker by acquiring information from a product installed in the worker's home. For example, the calculation unit 136 may acquire information indicating the amount of power used from a wattmeter at the worker's house and estimate whether the worker is operating the air conditioner.

  When the calculation unit 136 estimates that each of a plurality of products is currently being used, the calculation unit 136 inputs “1” indicating that the product is being used to information indicating the current usage state included in the priority information, If it is estimated that it is not currently used, “0” indicating that it is not used is input to the information indicating the current usage state.

  The calculation unit 136 estimates the purchase psychology of the worker for each of the plurality of acquired products. For example, the calculation unit 136 estimates a purchased product or a product with a high browsing frequency as a product with a high purchase motivation based on the purchase history and the browsing history of the worker at the online shopping site. Moreover, the calculation part 136 may display the item of a some goods on the worker terminal 3, and may receive the reply regarding the willingness to purchase the said goods from a worker.

In addition, the calculation unit 136 estimates a product related to an exceptional expense such as a repair fee or a violation fee, or another product belonging to a category corresponding to the product as a product with a high psychological burden on the worker. Moreover, the calculation part 136 may display the item of several goods on the worker terminal 3, and may receive the reply regarding the psychological burden of the said goods from a worker.
The calculation unit 136 quantifies the purchase motivation and psychological burden for each of a plurality of products, and the total value of the digitized purchase motivation and psychological burden is included in the purchase motivation and psychology included in the priority information. Enter the items related to the burden.

  The calculation unit 136 specifies whether or not each of the plurality of products acquired by the second acquisition unit 135 is related to the task being performed by the worker or the task that has been performed until immediately before. For example, as shown in FIG. 8, information indicating the contents of a task and the category to which the task belongs are associated and stored in the storage unit 12. The calculation unit 136 identifies the content of the task that is being performed when the worker continues to perform the task, and has performed the task immediately before the worker has completed the task. Identify the task content. The calculation unit 136 refers to the storage unit 12, identifies a category associated with the content of the identified task, and a task that is being performed by an operator for a product that includes the category in the large category or the middle category, Alternatively, the product is identified as being related to the task that has been performed until immediately before. In the priority information, the calculation unit 136 inputs “1” indicating that the product is associated with the task in the task related information associated with the identified product, and associates the product with the unidentified product. In the task related information, “0” indicating that the product is not related to the task is input.

  In the above description, the information indicating the content of the task and the category to which the task belongs are associated and stored in the storage unit 12, but the present invention is not limited to this. The calculation unit 136 may estimate a category corresponding to the task content using natural language processing or machine learning. For example, the calculation unit 136 performs a morphological analysis on the task content, calculates a TF-IDF (Term Frequency-Inverse Document Frequency) value for each word, and corresponds a word with a high TF-IDF value to the task content. You may make it be a category to do. Alternatively, a machine learning model may be created in advance based on task content and teacher data of categories, and a category corresponding to any task content may be estimated based on the model.

When the information indicating the current usage state of the product, the information indicating the purchase intention and the psychological burden on the product, and the task related information are input in the priority information illustrated in FIG. Based on the above, the priority of each of the plurality of products is calculated. For example, information indicating the current usage status of a product is a priority index a, information indicating purchase intention and psychological burden of the product is a priority index b, task-related information is a priority index c, and the price of the product is a priority index d. In this case, the priority P is calculated based on the formula (1). Here, w _a , w _b , w _c , and w _d are weighting values of the respective priority indexes.
P = w _a a + w _b b + w _c c + w _d d (1)

  The display control unit 137 causes the display unit of the worker terminal 3 to display the accumulated reward amount acquired by the first acquisition unit 134 and the price and item of the product acquired by the second acquisition unit 135. Specifically, as shown in FIG. 2, the display control unit 137 generates a reward screen that includes the acquired accumulated amount and the price and item of one product having a relatively high priority among a plurality of products. To do. And the display control part 137 displays the said reward screen on the display part of the worker terminal 3 by transmitting the produced | generated reward screen to the worker terminal 3. FIG. As shown in FIG. 2, the display control unit 137 may display the difference on the display unit of the worker terminal 3 by including the difference between the accumulated reward amount and the price of the product in the reward screen. .

  The display control unit 137 selects a product having a difference between the accumulated reward amount and the price of the product within a predetermined range from a plurality of products having a relatively high priority, and includes the price and the item of the product. A reward screen may be generated. By displaying the product with a small difference, it is possible to cause the worker to determine that it is highly possible that the product can be purchased by continuing the execution of the task, and to further improve the willingness to work.

[Verification example]
Next, an example of verifying the effectiveness of the display format of rewards for task execution will be shown. In the verification, 180 subjects were divided into three groups of 60 people. Then, it is presented to the subjects of the first group in a detailed format that displays a list of rewards, which is a conventional display format, and to the subjects of the second group, an obtainment format that presents rewards as means for obtaining products (FIG. 2). (In the format shown in (a)), and the same amount of remuneration is presented by presenting in a reduced format (in the format shown in FIG. 2 (b)) that presents a reward as a reduction from the cost to subjects in the third group. Of microtasks. FIG. 9 is a diagram illustrating a verification result. As shown in FIG. 9, compared to the task execution rate of the group that presented the reward in the detailed format, the task execution rate in the group that presented the reward in the acquisition format was 5%, and the task execution in the group that presented the reward in the reduced format The rate increased by 4%. Therefore, as shown in FIG. 2, it was confirmed that it is effective to present the accumulated reward amount, the price of the product, and the item.

[Effect in this embodiment]
As described above, in the task management system S according to the present embodiment, the task management device 1 obtains the accumulated amount from the reference time point of the remuneration paid to the worker as consideration for the work, and obtains the item and price of the product. The acquired accumulated amount, price, and item are displayed on the display unit of the worker terminal 3. By doing in this way, the task management apparatus 1 can make a worker easily imagine the concrete effect by having implemented the task, and in the task with low reward for one execution like a microtask. It is also possible to improve the worker's willingness to perform the task.

  In addition, it is expected that the effect of improving the willingness to pay increases as the worker is made more aware of the items and prices of specific products. On the other hand, the task management device 1 calculates the priority based on at least one of the usage status of the plurality of products of the worker, the purchase psychology for the plurality of products, and the degree of association between the plurality of products and the task content. And since the goods which display an item and a price are selected based on the said priority, an operator can be made aware of the item and price of goods effectively, and work motivation can be improved further.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above embodiment. For example, in the above-described embodiment, the calculation unit 136 calculates the priority for each of a plurality of products, and displays the item and price of the product having a relatively high priority on the reward screen. Not limited to this. For example, the user may be allowed to display a product selection list indicating items and prices of a plurality of products, and accept selection of products for displaying the items and prices on the reward screen from the product selection list.

  In addition, the calculation unit 136 calculates the priority of each product by multiplying each of the plurality of priority indexes a to d by a predetermined weight value, but is not limited thereto. For example, when the user has selected a product from the product selection list in the past, the weight value may be adjusted so that the priority of the product becomes high.

  In particular, the specific embodiments of the distribution / integration of the devices are not limited to those illustrated above, and all or a part thereof may be arbitrarily selected according to various additions or according to the functional load. It can be configured to be functionally or physically distributed and integrated in units. For example, in the above-described embodiment, the task management device 1 functions as the reward presentation unit 133, but the worker terminal 3 may have the function of the reward presentation unit 133. For example, a display control program that causes the control unit to function as the first acquisition unit 134, the second acquisition unit 135, the calculation unit 136, and the display control unit 137 is stored in the storage unit of the worker terminal 3, and the display control is performed. The program may be executed by the worker terminal 3.

DESCRIPTION OF SYMBOLS 1 ... Task management apparatus, 11 ... Communication part, 12 ... Memory | storage part, 13 ... Control part, 131 ... Task reception part, 132 ... Task management part, 133 ... Reward Presentation unit 134... First acquisition unit 135. Second acquisition unit 136. Calculation unit 137 Display control unit 2 Requester terminal 3 Operator Terminal, S ... Task management system

Claims (8)

A first acquisition unit for acquiring a cumulative amount from a reference time point of remuneration paid to the worker as consideration for the operation;
A second acquisition unit for acquiring prices and items of a plurality of products;
For each of the items of the plurality of products, a calculation unit that calculates the priority to be displayed on the display unit based on the degree of association between the plurality of products and the content of the work;
And the acquired cumulative, a display control unit for displaying the plurality of the said price and the item of the priority in the one relatively high product of products on the display unit,
A display control device. The calculation unit calculates the priority based on a usage situation of the plurality of products of the worker.
The display control apparatus according to claim 1 . The calculation unit specifies purchase psychology for the plurality of products of the worker, and calculates the priority based on the purchase psychology.
The display control apparatus according to claim 1 or 2 . The display control unit causes the display unit to display a price and an item of a product in which a difference between the accumulated amount and the price is within a predetermined range among a plurality of products.
The display control apparatus of any one of Claim 1 to 3 . The display control unit displays the difference between the accumulated amount and the price on the display unit.
The display control apparatus of any one of Claim 1 to 4 . The work is a work requested to an unspecified number of workers via a communication network.
The display control apparatus of any one of Claim 1 to 5 . Executed by the computer,
Obtaining a cumulative amount from the base point of remuneration paid to the worker as consideration for the work;
Obtaining prices and items for multiple products;
For each of the items of the plurality of products, calculating a priority to be displayed on the display unit based on the degree of association between the plurality of products and the content of the work;
And the acquired cumulative, and causing a display section to display said prices and the item of the priority in the one relatively high product of the plurality of items,
A display control method comprising: Computer
A first acquisition unit for acquiring an accumulated amount from a base time point of a reward paid to the worker as a consideration for the work;
A second acquisition unit for acquiring prices and items of a plurality of products;
For each of the plurality of commodity items, based on the relevance of the content of the work and the plurality of products, a calculation unit, and the acquired cumulative for calculating a priority to be displayed on the display unit, the plurality the display control unit which priority is displayed relatively high one and the price and the item of goods on the display unit of the product,
Display control program to function as.

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