JP6266594B2 - Communication management method - Google Patents

Description

  The present invention relates to a communication management method in a communication management system that manages message information among a plurality of information processing terminals.

  Conventionally, a technique for managing message information among a plurality of information processing terminals has been proposed.

  For example, Patent Literature 1 discloses a technique for managing circulation and browsing history of a circulation board. Specifically, the contact matter is transmitted to the information processing terminal owned by the resident who is the target of circulating the circulation board, and the contact matter is displayed on the display of the information processing terminal. At that time, a message “Please press the button if you look through” is displayed on the display screen of the message. Here, when the user reads the message with the text “unread” displayed and presses the confirmation button, the display changes from “unread” to “read”, the confirmation button disappears and the text “confirmed” is displayed. Is displayed. Thereby, compared with the conventional circulation board which the administrator circulated on the paper medium, information can be transmitted simultaneously in real time. Also, by leaving the viewer's log, it is possible to easily confirm a person who has not seen the circulation board.

  However, in Patent Document 1, further improvement is required.

JP 2001-186190 A

  In order to solve the above problem, an aspect of the present invention is a communication management method in a communication management system for managing message information between a first information processing terminal and a second information processing terminal, wherein the first information processing terminal Receiving a group ID for associating the first information processing terminal and the second information processing terminal and message information associated with the group ID from the terminal; receiving the group ID from the second information processing terminal; For all cases of message information received in association with a group ID, generate a display screen that combines operation buttons for transmitting a reply to the message information to the first information processing terminal in the second information processing terminal, The generated display screen is transmitted to the second information processing terminal, and the second information processing terminal sends the display screen to the second information processing terminal. A reply command based on the selection of the operation button is received, and based on the reply command, predetermined reply information corresponding to the reply command is combined with the message information, to the first information processing terminal, In the communication management method, the message information combined with the reply information is returned.

  According to the above aspect, further improvement can be realized.

It is a whole block diagram of the communication management system in Embodiment 1 of this invention. It is a figure which shows the detailed structure of the server in Embodiment 1 of this invention. In Embodiment 1 of this invention, it is a sequence diagram which shows the flow of a process after a portable information terminal transmits message information to a server until a server receives a reply command from an information processing terminal. In Embodiment 1 of this invention, it is a sequence diagram which shows the flow of a process after a server produces | generates a reply message until a portable information terminal receives a reply message from a communication server. It is a flowchart for demonstrating the message preparation process in the portable information terminal of Embodiment 1 of this invention. It is a flowchart for demonstrating the message reception process in the server of Embodiment 1 of this invention. It is a flowchart for demonstrating the display screen transmission process in the server of Embodiment 1 of this invention. It is a flowchart for demonstrating the display screen reception process in the information processing terminal of Embodiment 1 of this invention. It is a flowchart for demonstrating the reply message reception process in the communication server of Embodiment 1 of this invention. It is a flowchart for demonstrating the reply message transmission process in the communication server of Embodiment 1 of this invention. It is a flowchart for demonstrating the reply message reception process in the portable information terminal of Embodiment 1 of this invention. In this Embodiment 1, it is a figure which shows an example of the information accumulate | stored in the message storage part of a server. In this Embodiment 1, it is a figure which shows an example of the reply command memorize | stored in the operation button / reply information storage part of a server, and reply information. In Embodiment 1, it is a figure which shows an example of the operation button memorize | stored in the operation button / reply information storage part of a server. It is a figure which shows an example of the message information preparation screen in the portable information terminal of this Embodiment 1. It is a figure which shows an example of the display screen of the message information displayed with the information processing terminal of this Embodiment 1. FIG. It is a figure which shows an example of the reply message reception screen in the portable information terminal of this Embodiment 1. In Embodiment 1, it is a figure which shows the other example of the reply command memorize | stored in the operation button / reply information storage part of a server, and reply information. In Embodiment 1, it is a figure which shows an example of the reply image memorize | stored in the operation button / reply information storage part of a server. It is a figure which shows the other example of the reply message reception screen in the portable information terminal of this Embodiment 1. FIG. It is a whole block diagram of the communication management system in Embodiment 2 of this invention. In Embodiment 2 of this invention, it is a sequence diagram which shows the flow of a process after a 1st portable information terminal transmits message information to a server until a server receives a reply command from an information processing terminal. In Embodiment 2 of this invention, it is a sequence diagram which shows the flow of a process after a server produces | generates a reply message until a 1st portable information terminal receives a reply message from a communication server. In Embodiment 2 of this invention, it is a sequence diagram which shows the flow of a process after a 2nd portable information terminal transmits 2nd terminal ID until it receives a reply message. It is a 1st flowchart for demonstrating the display screen transmission process in the server of Embodiment 2 of this invention. It is a 2nd flowchart for demonstrating the display screen transmission process in the server of Embodiment 2 of this invention. It is a figure for demonstrating correlation with group ID and terminal ID in this Embodiment 2. FIG. It is a 1st flowchart for demonstrating the display screen transmission process in the server of Embodiment 3 of this invention. It is a 2nd flowchart for demonstrating the display screen transmission process in the server of Embodiment 3 of this invention. In Embodiment 3, it is a figure which shows an example of the information accumulate | stored in the message storage part of a server. In this Embodiment 3, it is a figure which shows an example of the reply command memorize | stored in the operation button / reply information storage part of a server, and reply information. (A) is a figure which shows an example of the 1st operation button memorize | stored in the operation button / reply information storage part of a server in this Embodiment 3, (B) is a server in this Embodiment 3. It is a figure which shows an example of the 2nd operation button memorize | stored in this operation button / reply information storage part. In Embodiment 3, it is a figure which shows an example of the display screen of the message information displayed with an information processing terminal. In this Embodiment 3, it is a figure which shows the other example of the reply command memorize | stored in the operation button / reply information storage part of a server, and reply information. (A) is a figure which shows an example of the 1st reply image memorize | stored in the operation button / reply information storage part of a server in this Embodiment 3, (B) is a server in this Embodiment 3. It is a figure which shows an example of the 2nd reply image memorize | stored in this operation button / reply information storage part. In Embodiment 4 of this invention, it is a sequence diagram which shows the flow of a process after a server accumulate | stores a reply command until a portable information terminal receives a reply message from a server. It is a flowchart for demonstrating the display screen transmission process in the server of Embodiment 4 of this invention. It is a flowchart for demonstrating the reply message transmission process in the server of Embodiment 4 of this invention.

(Background to inventing one aspect of the present disclosure)
First, an aspect of one aspect according to the present disclosure will be described.

  The system shown in Patent Document 1 is a server-client system that manages circulation and browsing history of a circulation board with a server and browses the circulation board with a client. When the circulation board is confirmed by the client, information indicating the confirmation is managed by the server.

  However, the above-mentioned patent document 1 only manages the browsing history of the circulation version in the server, and does not promote communication between the client and the client.

  Based on the above considerations, the present inventors have come up with the invention according to the following aspects.

  A communication management method according to an aspect of the present invention is a communication management method in a communication management system for managing message information between a first information processing terminal and a second information processing terminal, from the first information processing terminal. Receiving a group ID for associating the first information processing terminal and the second information processing terminal, and message information associated with the group ID, receiving the group ID from the second information processing terminal, and receiving the group ID. Generating a display screen combining operation buttons for transmitting a reply to the message information to the first information processing terminal in the second information processing terminal for all cases of message information received in association with the second information processing terminal; The generated display screen is transmitted to the information processing terminal, and the second information processing terminal transmits the previous display screen to the information processing terminal. A reply command based on the selection of the operation button is received, based on the reply command, predetermined reply information corresponding to the reply command is combined with the message information, and the reply is sent to the first information processing terminal. In the communication management method, the message information combined with the information is returned.

  According to this aspect, when communicating using the group ID that associates the first information processing terminal and the second information processing terminal between the first information processing terminal and the second information processing terminal, reception is performed in association with the group ID. For all the message information, a display screen is generated in which the operation buttons for transmitting a reply to the message information to the first information processing terminal are synthesized in the second information processing terminal.

  On the other hand, when a reply command based on the selection of the operation button is received at the second information processing terminal, predetermined reply information corresponding to the reply command is combined with message information based on the reply command. Then, message information obtained by combining the reply information is returned to the first information processing terminal.

  As a result, an operation button for sending a reply to the received message information is combined with all the message information received in association with the group ID.

  Therefore, the first information processing terminal does not need to make a setting for requesting a reply to the message information when transmitting the message information to the second information processing terminal.

  On the other hand, in the second information processing terminal, the message information is confirmed in the second information processing terminal, and the destination information and reply message of the first information processing terminal are input by an extremely simple operation of simply pressing an operation button. Without being notified to the first information processing terminal.

  Here, when the message information is displayed on the second information processing terminal, the fact that the message information has been confirmed on the second information processing terminal is not automatically notified to the first information processing terminal. Based on the selection of the operation button displayed together with the message information in the information processing terminal, the first information processing terminal is notified that the message information has been confirmed in the second information processing terminal. That is, in the communication management method, an operation is intentionally requested to the user at the second information processing terminal, and a reply to the message information is transmitted to the first information processing terminal based on the user operation.

  Also, predetermined reply information is combined with message information in response to a reply command based on selection by the operation button. As a result, the second information processing terminal requests selection by the operation button, but returns a response to the received message information, and therefore requests input of destination information and a reply message of the first information processing terminal. There is no need.

  As a result, while omitting the setting of the reply request in the first information processing terminal and the input of the destination information and reply message of the first information processing terminal in the second information processing terminal, the first information processing from the second information processing terminal. A reply to the message information to the terminal is prompted, and a reply message is transmitted from the second information processing terminal to the first information processing terminal. Thereby, in the communication management method, the operation process in both the first information processing terminal and the second information processing terminal can be simplified, and communication between the first information processing terminal and the second information processing terminal is activated. It can be made.

  In the above aspect, for example, when returning the message information in which the return information is combined to the first information processing terminal, the return information is sent to the communication server used for communication by the first information terminal device. The combined message information is transmitted, and the message information combined with the reply information is transferred from the communication server to the first information terminal device in response to access from the first information terminal device to the communication server. May be.

  Further, in the above aspect, for example, when returning the message information in which the reply information is combined to the first information processing terminal, the first information terminal apparatus is in response to an access from the first information terminal apparatus. The message information combined with the reply information may be returned.

  In the above aspect, for example, a third information processing terminal different from the first information processing terminal is managed in association with a group ID that associates the first information processing terminal and the second information processing terminal, and the second information processing terminal When the reply command is received from the terminal, the message information obtained by combining the reply information may be returned to the first information processing terminal and the third information processing terminal.

  According to this aspect, the first information processing terminal, the second information processing terminal, and the third information processing terminal are associated by the same group ID.

  For example, message information is transmitted from the first information processing terminal used by the mother to the second information processing terminal in the house. In order to reply to the message information, an operation button displayed on the second information processing terminal is selected by a child in the house. In this case, based on the selection of the operation button, message information in which the reply information is combined is returned not only to the first information processing terminal used by the mother but also to the third information processing terminal used by the father.

  As a result, even if the mother who is the sender of the message information cannot confirm the reply from the child, the father who is not the sender of the message information does not intervene the operation process in the third information processing terminal. Reply from can be confirmed.

  That is, for example, the communication between the mother and the child can be shared by the father with the reply from the child as a trigger.

  As a result, in the communication management method, each operation process can be simplified among the first information processing terminal, the second information processing terminal, and the third information processing terminal. Communication between the terminal and the third information processing terminal can be activated.

  Further, in the above aspect, for example, a first terminal ID indicating the first information processing terminal in association with a group ID that associates the first information processing terminal and the second information processing terminal is different from the first information processing terminal. When the second terminal ID indicating the third information processing terminal is managed and the reply command is received from the second information processing terminal, the message information including the first terminal ID and the reply information is included. A first communication data frame and a second communication data frame including the message information in which the second terminal ID and the return information are combined are generated, and the first communication data frame is transmitted to the first information processing terminal. And transmitting the second communication data frame to the third information processing terminal.

  In the above aspect, for example, the operation button includes an operation button indicating that the content of the message information has been confirmed, and the reply information includes reply information indicating that the content of the message information has been confirmed. May be included.

  In the above aspect, for example, the reply information may include predetermined reply message information.

  In the above aspect, for example, the reply information may include a predetermined reply image indicating that the message information is a reply.

  In the above aspect, for example, the operation buttons include a first operation button indicating that the content of the message information is agreed to, and a second operation button indicating that the content of the message information is not agreed. And when the first operation button is selected, a first reply command for replying the first information processing terminal to the first information processing terminal is sent to the first information processing terminal. Based on one reply command, the first reply information is combined with the message information, the message information combined with the first reply information is returned to the first information processing terminal, and the second operation button is If selected, a second reply command for replying to the first information processing terminal the second reply information not agreeing with the content of the message information is received, and the second reply frame is received. Based on the de, combining the second reply information to the message information, the first information processing terminal, it may return the message information the second reply information has been synthesized.

  In the above aspect, for example, the first reply information includes first reply message information indicating that the contents of the message information are agreed, and the second reply information does not agree with the contents of the message information. Second reply message information indicating this may be included.

  In the above aspect, for example, the first reply information includes a first reply image indicating that the contents of the message information are agreed, and the second reply information agrees with the contents of the message information. May be included.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the drawings, the same reference numerals are used for the same components. The following embodiment is an example embodying the present invention, and does not limit the technical scope of the present invention.

(Embodiment 1)
FIG. 1 is an overall configuration diagram of a communication management system according to Embodiment 1 of the present invention. As shown in FIG. 1, the communication management system includes a portable information terminal 1, an information processing terminal 2, a server 3, and a communication server 4.

  The portable information terminal 1 is configured by, for example, a smartphone, a tablet terminal, a mobile phone, or the like. The portable information terminal 1 is communicably connected to the server 3 and the communication server 4 via the network 5. The portable information terminal 1 communicates using wireless communication.

  The information processing terminal 2 includes a display unit that displays various information, and is installed in the home. The information processing terminal 2 is communicably connected to the server 3 via the network 5.

  The server 3 is configured by a known server computer or the like, and is connected to the portable information terminal 1, the information processing terminal 2, and the communication server 4 via the network 5 so as to be communicable.

  The communication server 4 is composed of a known server computer or the like, and is connected to the portable information terminal 1 and the server 3 via the network 5 so as to be communicable.

  In the first embodiment, portable information terminal 1 corresponds to an example of a first information processing terminal, and information processing terminal 2 corresponds to an example of a second information processing terminal.

  FIG. 2 is a diagram showing a detailed configuration of the server according to Embodiment 1 of the present invention. The server 3 includes a communication unit 301, a communication management unit 302, a message ID assignment unit 303, a message storage unit 304, an operation button / reply information storage unit 305, a display screen generation unit 306, a reply message composition unit 307, and a group terminal storage unit 308. Is provided.

  The communication unit 301 communicates with the portable information terminal 1, the information processing terminal 2, and the communication server 4 using the network 5. The network 5 is, for example, a mobile communication network or the Internet. The communication unit 301 receives from the portable information terminal 1 a group ID that associates the portable information terminal 1 and the information processing terminal 2 and message information associated with the group ID. The group ID is information for identifying a group to which the portable information terminal 1 and the information processing terminal 2 belong. The group ID is assigned to each home, for example, and is information unique to each home. The information processing terminal 2 arranged in the home can be uniquely identified by the group ID. In addition, the communication unit 301 receives a group ID from the information processing terminal 2.

  The communication management unit 302 manages communication. The communication management unit 302 acquires information received by the communication unit 301 and outputs information to be transmitted to the communication unit 301.

  The message ID assigning unit 303 generates a message ID for identifying message information, and assigns the generated message ID to the message information. The message ID assigning unit 303 stores the message information assigned with the message ID in the message accumulating unit 304.

  The message storage unit 304 stores message information received from the portable information terminal 1. Information stored in the message storage unit 304 will be described later.

  The operation button / reply information storage unit 305 stores operation buttons displayed on the information processing terminal 2. Information stored in the operation button / reply information storage unit 305 will be described later.

  The display screen generation unit 306 generates a display screen that combines operation buttons for transmitting a reply to the message information to the portable information terminal 1 in the information processing terminal 2 for all pieces of message information received in association with the group ID. .

  Further, the communication unit 301 transmits the display screen generated by the display screen generation unit 306 to the information processing terminal 2. Further, the communication unit 301 receives from the information processing terminal 2 a reply command based on the selection of the operation button on the information processing terminal 2.

  Based on the reply command received by the communication unit 301, the reply message composition unit 307 composes predetermined reply information corresponding to the reply command into message information. The operation button / reply information storage unit 305 stores a reply command and reply information in association with each other. Therefore, the reply message combining unit 307 reads predetermined reply information corresponding to the reply command received by the communication unit 301 from the operation button / reply information storage unit 305, and combines the read reply information with the message information.

  The group terminal storage unit 308 stores a group ID and a terminal ID for identifying the portable information terminal 1 in association with each other.

  Note that when returning the message information in which the return information is combined to the portable information terminal 1, the communication unit 301 transmits the message information to be returned to the communication server 4 used for communication by the portable information terminal 1. The communication server 4 transfers message information to be returned to the portable information terminal 1 in response to an access from the portable information terminal 1.

  FIG. 3 is a sequence showing a flow of processing from when portable information terminal 1 transmits message information to server 3 until server 3 receives a reply command from information processing terminal 2 in Embodiment 1 of the present invention. FIG.

  First, the portable information terminal 1 transmits a terminal ID, a group ID, and message information to the server 3 (step S1). The portable information terminal 1 stores a terminal ID and a group ID in advance. In addition, the portable information terminal 1 accepts input of message information by a user outside the house. The communication unit 301 of the server 3 receives the terminal ID, group ID, and message information transmitted by the portable information terminal 1.

  Next, the communication management unit 302 of the server 3 stores the terminal ID, group ID, and message information received by the communication unit 301 in the message storage unit 304 (step S2). When the terminal ID, the group ID, and the message information are stored in the message storage unit 304, the message ID adding unit 303 generates a message ID and adds the generated message ID to the message information.

  Next, the information processing terminal 2 transmits the group ID to the server 3 (step S3). Note that the information processing terminal 2 periodically transmits the group ID to the server 3. The communication unit 301 of the server 3 receives the group ID transmitted by the information processing terminal 2.

  Next, the display screen generation unit 306 of the server 3 generates a display screen in which the received message information is combined with an operation button for transmitting a reply to the message information to the portable information terminal 1 in the information processing terminal 2 (Step S3). S4).

  Next, the communication unit 301 of the server 3 transmits the display screen generated by the display screen generation unit 306 to the information processing terminal 2 (step S5). At this time, the communication unit 301 of the server 3 transmits a display screen including message information and operation buttons, and a message ID to the information processing terminal 2. The information processing terminal 2 receives the display screen (message ID, message information, and operation button) transmitted by the server 3.

  Next, the information processing terminal 2 displays the received display screen (step S6). At this time, the display screen is displayed on, for example, a liquid crystal touch panel, and selection of an operation button by a user in the house is accepted.

  Next, when the operation button is selected by the user, the information processing terminal 2 generates a reply command and transmits the generated reply command and message ID to the server 3 (step S7). The communication unit 301 of the server 3 receives the message ID and the reply command transmitted by the information processing terminal 2.

  FIG. 4 is a sequence diagram showing a flow of processing from when the server 3 generates a reply message until the portable information terminal 1 receives the reply message from the communication server 4 in Embodiment 1 of the present invention.

  When the message ID and the reply command are received, the reply message combining unit 307 of the server 3 generates a reply message by combining predetermined reply information corresponding to the received reply command with message information corresponding to the received message ID. (Step S8). At this time, the reply message composition unit 307 reads out message information corresponding to the received message ID from the message storage unit 304 and reads out predetermined reply information corresponding to the received reply command from the operation button / reply information storage unit 305. .

  Next, the communication unit 301 of the server 3 transmits the server ID, the terminal ID, and the reply message generated by the reply message composition unit 307 to the communication server 4 (step S9). At this time, the reply message composition unit 307 reads the terminal ID corresponding to the message ID received from the information processing terminal 2 from the message storage unit 304, and assigns the read terminal ID to the generated reply message. The server ID is stored in advance in the group terminal storage unit 308, and the communication management unit 302 reads the server ID from the group terminal storage unit 308 and assigns the read server ID to the terminal ID and the reply message. The communication server 4 receives the server ID, terminal ID, and reply message transmitted by the server 3.

  Next, the communication server 4 stores the received server ID, terminal ID, and reply message in the storage unit (step S10).

  Next, the portable information terminal 1 transmits the terminal ID to the communication server 4 (step S11). Note that the portable information terminal 1 periodically transmits the terminal ID to the communication server 4. The communication server 4 receives the terminal ID transmitted by the portable information terminal 1.

  Next, the communication server 4 reads a reply message corresponding to the received terminal ID from the storage unit, and transmits the read reply message to the portable information terminal 1 (step S12). The portable information terminal 1 receives the reply message transmitted by the communication server 4. Then, the portable information terminal 1 displays the received reply message.

  Next, more detailed operations of the mobile information terminal 1, the information processing terminal 2, the server 3, and the communication server 4 in the first embodiment will be described.

  FIG. 5 is a flowchart for explaining message creation processing in portable information terminal 1 according to the first embodiment of the present invention.

  First, the control unit of the portable information terminal 1 determines which of the message application and the mail application has been activated (step S101). Here, when it is determined that the message application is activated (“message application” in step S101), the control unit of the portable information terminal 1 accepts input of message information by the user and creates message information (step S102). .

  Next, the communication unit of the portable information terminal 1 transmits the terminal ID to the server 3 to establish communication with the server 3 (step S103). The storage unit of the portable information terminal 1 stores the terminal ID in advance. The communication unit of the portable information terminal 1 reads the terminal ID from the storage unit and transmits the read terminal ID to the server 3.

  Next, the communication unit of the portable information terminal 1 transmits the group ID and message information to the server 3 (step S104). The storage unit of the portable information terminal 1 stores a group ID in advance. The communication unit of the portable information terminal 1 reads the group ID from the storage unit, and transmits the read group ID and the created message information to the server 3.

  Next, when the transmission of the group ID and the message information is completed, the communication unit of the portable information terminal 1 ends the communication with the server 3 (Step S105).

  On the other hand, when it is determined that the mail application is activated (“mail application” in step S101), the control unit of the portable information terminal 1 accepts input of a destination (mail address of the destination) and a mail text by the user, A mail text is created (step S106).

  Next, the communication unit of the portable information terminal 1 transmits the terminal ID to the server 3 to establish communication with the server 3 (step S107).

  Next, the communication unit of the portable information terminal 1 transmits the destination and the mail text to the server 3 (step S108).

  Next, when the transmission of the destination and the mail text is completed, the communication unit of the portable information terminal 1 ends the communication with the server 3 (step S109). When the server 3 receives the destination and the mail text, the server 3 transmits the mail text to the mail server specified by the destination.

  FIG. 6 is a flowchart for explaining message reception processing in the server 3 according to the first embodiment of the present invention.

  First, the communication part 301 of the server 3 receives terminal ID transmitted by the portable information terminal 1, and establishes communication with the portable information terminal 1 (step S201).

  Next, the communication unit 301 of the server 3 determines which of the message application and the mail application is used for communication (step S202). For example, in step S201, communication type information indicating which of the message application and the mail application is used for communication is transmitted together with the terminal ID. The communication unit 301 of the server 3 determines which of the message application and the mail application is used for communication based on the received communication type information. Here, when it is determined that communication is performed by the message application (“message application” in step S202), the communication unit 301 of the server 3 receives the group ID and message information transmitted by the portable information terminal 1 ( Step S203).

  Next, when the reception of the group ID and the message information is completed, the communication unit 301 of the server 3 ends the communication with the portable information terminal 1 (Step S204).

  Next, the message ID assigning unit 303 of the server 3 generates a message ID for identifying message information, and assigns the generated message ID to the received message information (step S205).

  Next, the message ID assigning unit 303 of the server 3 stores the message ID, group ID, and message information in the message storage unit 304 (step S206). The message storage unit 304 stores a group ID and message information for each message ID.

  On the other hand, when it is determined that communication is performed by the mail application (“mail application” in step S202), the communication unit 301 of the server 3 receives the destination and the mail text transmitted by the portable information terminal 1 (step S207). ).

  Next, the communication unit 301 of the server 3 ends the communication with the portable information terminal 1 when the reception of the destination and the mail text is completed (step S208).

  Next, the communication unit 301 of the server 3 transmits the mail text to the mail server specified by the destination (step S209).

  FIG. 7 is a flowchart for explaining display screen transmission processing in server 3 according to the first embodiment of the present invention.

  First, the communication unit 301 of the server 3 receives the group ID transmitted by the information processing terminal 2 and establishes communication with the information processing terminal 2 (step S301). The information processing terminal 2 periodically transmits a group ID to the server 3 and confirms the presence or absence of message information.

  Next, the display screen generation unit 306 of the server 3 reads out new message information stored in association with the received group ID from the message storage unit 304 (step S302).

  Next, the display screen generation unit 306 of the server 3 reads the operation button from the operation button / reply information storage unit 305 (step S303).

  Next, the display screen generation unit 306 of the server 3 generates a display screen in which the operation button read from the operation button / reply information storage unit 305 is combined with the message information read from the message storage unit 304 (step S304).

  Next, the communication unit 301 of the server 3 transmits the display screen generated by the display screen generation unit 306 and the message ID to the information processing terminal 2 (step S305). By transmitting a message ID together with a display screen including message information and operation buttons, it is possible to identify a reply command for each message information even if a plurality of message information is transmitted to the information processing terminal 2.

  Next, the communication unit 301 of the server 3 accepts reception of a reply command transmitted by the information processing terminal 2 (step S306).

  Next, the communication unit 301 of the server 3 ends the communication with the information processing terminal 2 (step S307).

  Next, the communication management unit 302 of the server 3 determines whether or not a reply command transmitted by the information processing terminal 2 has been received (step S308). If it is determined that a reply command has not been received (NO in step S308), the process ends.

  On the other hand, if it is determined that a reply command has been received (YES in step S308), the reply message composition unit 307 of the server 3 reads message information corresponding to the message ID from the message storage unit 304 (step S309). A message ID is given to the reply command.

  Next, the reply message composition unit 307 of the server 3 reads the reply information corresponding to the received reply command from the operation button / reply information storage unit 305 (step S310).

  Next, the reply message composition unit 307 of the server 3 generates a reply message by combining the message information read from the message storage unit 304 with the reply information read from the operation button / reply information storage unit 305 (step S311).

  Next, the communication unit 301 of the server 3 receives the server ID by the communication server 4 and establishes communication with the communication server 4 (step S312). The communication management unit 302 reads the server ID from the group terminal storage unit 308 and outputs it to the communication unit 301.

  Next, the communication unit 301 of the server 3 transmits the terminal ID received together with the message information and the reply message generated by the reply message composition unit 307 to the communication server 4 (step S313).

  Next, when the transmission of the reply message is completed, the communication unit 301 of the server 3 ends the communication with the communication server 4 (Step S314).

  FIG. 8 is a flowchart for explaining display screen reception processing in information processing terminal 2 according to Embodiment 1 of the present invention.

  First, the communication unit of the information processing terminal 2 transmits a group ID to the server 3 and establishes communication with the server 3 (step S401).

  Next, the communication unit of the information processing terminal 2 receives the display screen transmitted by the server 3 (step S402).

  Next, the display unit of the information processing terminal 2 displays the received display screen (step S403).

  Next, the operation unit of the information processing terminal 2 accepts selection of an operation button by a user at home (step S404).

  Next, the control unit of the information processing terminal 2 determines whether or not an operation button has been selected (step S405). If it is determined that no operation button has been selected (NO in step S405), the communication unit of the information processing terminal 2 terminates communication with the server 3 (step S406). The operation unit of the information processing terminal 2 accepts selection of an operation button by the user for a predetermined time. If the operation button is not selected even after a predetermined time has elapsed, the control unit of the information processing terminal 2 determines that no operation button has been selected.

  On the other hand, when it is determined that the operation button has been selected (YES in step S405), the communication unit of the information processing terminal 2 transmits a reply command (step S407).

  Next, when the transmission of the reply command is completed, the communication unit of the information processing terminal 2 ends the communication with the server 3 (Step S408).

  FIG. 9 is a flowchart for explaining a return message reception process in communication server 4 according to the first embodiment of the present invention.

  First, the communication unit of the communication server 4 receives the server ID transmitted by the server 3 and establishes communication with the server 3 (step S501).

  Next, the communication unit of the communication server 4 receives the reply message transmitted by the server 3 (step S502). The reply message is received together with the terminal ID.

  Next, the communication part of the communication server 4 will complete | finish communication with the server 3, if reception of a reply message is completed (step S503).

  Next, the communication unit of the communication server 4 accumulates the received reply message in the storage unit (step S504). The reply message is stored together with the terminal ID.

  FIG. 10 is a flowchart for explaining a reply message transmission process in communication server 4 according to the first embodiment of the present invention.

  First, the communication unit of the communication server 4 receives the terminal ID transmitted by the portable information terminal 1 and establishes communication with the portable information terminal 1 (step S601).

  Next, the communication unit of the communication server 4 reads a reply message associated with the received terminal ID from the storage unit (step S602).

  Next, the communication unit of the communication server 4 transmits the reply message read from the storage unit to the portable information terminal 1 (step S603).

  Next, the communication part of the communication server 4 will complete | finish communication with the portable information terminal 1, if transmission of a reply message is completed (step S604).

  FIG. 11 is a flowchart for explaining a return message reception process in portable information terminal 1 according to the first embodiment of the present invention.

  First, the communication unit of the portable information terminal 1 transmits a terminal ID to the communication server 4 to establish communication with the communication server 4 (step S701).

  Next, the communication unit of the portable information terminal 1 receives the reply message transmitted by the communication server 4 (step S702).

  Next, the communication part of the portable information terminal 1 complete | finishes communication with the communication server 4, if reception of a reply message is completed (step S703).

  Next, the display unit of the portable information terminal 1 displays the received reply message (step S704).

  FIG. 12 is a diagram illustrating an example of information stored in the message storage unit 304 of the server 3 in the first embodiment.

  As shown in FIG. 12, the message storage unit 304 stores message ID 1101, terminal ID 1102, group ID 1103, message information 1104, transmission date 1105, reply command 1106, and reply date 1107 in association with each other.

  The message ID 1101 is assigned by the message ID assigning unit 303 when message information is received. Terminal ID 1102 and group ID 1103 are received together with message information. Message information 1104 is message information received from the portable information terminal 1. The transmission date and time 1105 represents the date and time when the message information is transmitted by the portable information terminal 1, and is attached to the message information and received.

  The reply command 1106 is a reply command received from the information processing terminal 2. The reply command 1106 includes “1” and “0”. A reply command 1106 having a value “1” indicates that the reply command has been received from the information processing terminal 2 and the user has viewed the message information. A reply command 1106 having a value “0” indicates that a reply command has not been received from the information processing terminal 2. That is, when the message information is received from the portable information terminal 1, the value of the reply command 1106 is “0”, and when the reply command is received from the information processing terminal 2, the value of the reply command 1106 is “1”. "

  The reply date and time 1107 represents the date and time when the server 3 receives the reply command. The reply date and time 1107 in the present embodiment is given by the server 3, but the present invention is not particularly limited to this, and is given by the information processing terminal 2 when the information processing terminal 2 transmits a reply command. May be. In this case, the reply date 1107 is received together with the reply command.

  FIG. 13 is a diagram illustrating an example of a reply command and reply information stored in the operation button / reply information storage unit 305 of the server 3 in the first embodiment.

  As shown in FIG. 13, the operation button / reply information storage unit 305 stores a reply command 1201, operation buttons 1202, and reply information 1203 in association with each other.

  The reply command 1201 includes “1”. A reply command 1201 having a value “1” represents that the reply command has been received from the information processing terminal 2 and the user has viewed the message information.

  The operation button 1202 represents the file name of the operation button (for example, B1.jpg). The operation button 1202 includes an operation button indicating that the content of the message information has been confirmed.

  The reply information 1203 represents a reply to the message information. The reply information 1203 includes reply information indicating that the content of the message information has been confirmed. The reply information 1203 includes, for example, predetermined reply message information in a text format “Look!”.

  FIG. 14 is a diagram illustrating an example of operation buttons stored in the operation button / reply information storage unit 305 of the server 3 in the first embodiment.

  The operation button / reply information storage unit 305 stores an image file indicating the operation button. For example, an operation button in a text format “I saw a message!” Is stored as an image file.

  FIG. 15 is a diagram illustrating an example of a message information creation screen in the portable information terminal 1 according to the first embodiment.

  When receiving message information input by the user, the display unit of the portable information terminal 1 displays a message information creation screen. The message information creation screen shown in FIG. 15 includes a send button 1401, a message input area 1402, and a keyboard area 1403.

  A message input area 1402 displays a message input by the user. In the keyboard area 1403, a keyboard for inputting text to the message input area 1402 is displayed. When the user presses (touches) a character displayed in the keyboard area 1403, the character is displayed in the message input area 1402. For example, in the message input area 1402 shown in FIG. 15, message information indicating that “the pudding is in the refrigerator” that is currently being input is displayed.

  A send button 1401 is a button for sending input message information to the server 3. When the transmission button 1401 is pressed (touched), the message information displayed in the message input area 1402 is transmitted to the server 3.

  FIG. 16 is a diagram illustrating an example of a message information display screen displayed on the information processing terminal 2 according to the first embodiment.

  When a display screen including message information and operation buttons transmitted by the server 3 is received, the display unit of the information processing terminal 2 displays the received display screen. The display screen shown in FIG. 16 includes a message display area 1501 and operation buttons 1502.

  In the message display area 1501, the date and time when the display screen is transmitted from the server 3 and message information are displayed. For example, in the message display area 1501 shown in FIG. 16, the transmission date and time of “2013 / xx / xx (water) xx: xx” and “The pudding is in the refrigerator. You can eat it (^^).” Message information is displayed.

  The operation button 1502 is a button for transmitting to the server 3 a reply command for telling that a user at home has seen the message information. The operation button 1502 displays a text “Look at the message!”.

  When the operation button 1502 is pressed (touched), a reply command is transmitted to the server 3.

  FIG. 17 is a diagram illustrating an example of a return message reception screen in the portable information terminal 1 according to the first embodiment.

  When the reply message transmitted by the communication server 4 is received, the display unit of the portable information terminal 1 displays a reply message reception screen. The reply message reception screen shown in FIG. 17 includes a reply message display area 1601.

  In the reply message display area 1601, reply information and message information are displayed. For example, the reply message display area 1601 shown in FIG. 17 displays reply information “I saw it!” And message information “You have a snack pudding. You can eat (^^).” ing.

  In the first embodiment, the reply information includes, for example, text information “Look!”, But the present invention is not particularly limited to this. The reply information may include a predetermined reply image indicating that the reply is message information.

  FIG. 18 is a diagram illustrating another example of a reply command and reply information stored in the operation button / reply information storage unit 305 of the server 3 in the first embodiment.

  As shown in FIG. 18, the operation button / reply information storage unit 305 may store a reply command 1701, an operation button 1702, and reply information 1703 in association with each other.

  The reply command 1701 includes “1”. A reply command 1701 having a value “1” represents that the reply command has been received from the information processing terminal 2 and the user has viewed the message information.

  The operation button 1702 represents the file name (for example, B1.jpg) of the image representing the operation button. The operation button 1702 includes an operation button indicating that the content of the message information has been confirmed.

  The reply information 1703 represents a reply to the message information. The reply information 1703 includes a reply image indicating that the content of the message information has been confirmed. The reply information 1703 represents the file name of the reply image (for example, R1.jpg).

  FIG. 19 is a diagram illustrating an example of a reply image stored in the operation button / reply information storage unit 305 of the server 3 in the first embodiment.

  The operation button / reply information storage unit 305 stores an image file indicating a reply image. For example, a reply image imitating human eyes, not text, is stored as an image file.

  FIG. 20 is a diagram illustrating another example of a return message reception screen in the portable information terminal 1 according to the first embodiment.

  When the reply message transmitted by the communication server 4 is received, the display unit of the portable information terminal 1 displays a reply message reception screen. The reply message reception screen shown in FIG. 20 includes a reply message display area 1901.

  In the reply message display area 1901, a reply image and message information are displayed. For example, a reply message display area 1901 shown in FIG. 20 displays a reply image that imitates human eyes and message information that says “Your pudding is in the refrigerator. You can eat (^^).” ing.

  As described above, the setting of the reply request in the portable information terminal 1 and the input of the destination information and the reply message of the portable information terminal 1 in the information processing terminal 2 are omitted, but the information processing terminal 2 to the portable information terminal 1 A reply to the message information is prompted, and a reply message is transmitted from the information processing terminal 2 to the portable information terminal 1. Thereby, the operation process in both the portable information terminal 1 and the information processing terminal 2 can be simplified, and communication between the portable information terminal 1 and the information processing terminal 2 can be activated.

(Embodiment 2)
In the first embodiment, the reply message is transmitted only to the portable information terminal that transmitted the message information. However, in the second embodiment, not only one portable information terminal that transmitted the message information but also one portable information terminal A reply message is also transmitted to other portable information terminals belonging to the same group ID.

  FIG. 21 is an overall configuration diagram of a communication management system according to Embodiment 2 of the present invention. As shown in FIG. 21, the communication management system includes a first portable information terminal 1a, a second portable information terminal 1b, an information processing terminal 2, a server 3, and a communication server 4. In the second embodiment, the same components as those in the communication management system in the first embodiment are denoted by the same reference numerals, and the description thereof is omitted. The configuration of the server 3 of the second embodiment is the same as the configuration of the server 3 of the first embodiment shown in FIG.

  The 1st portable information terminal 1a and the 2nd portable information terminal 1b are constituted by a smart phone, a tablet terminal, a cellular phone, etc., for example. The first portable information terminal 1 a and the second portable information terminal 1 b are communicably connected to the server 3 and the communication server 4 via the network 5. The first portable information terminal 1a and the second portable information terminal 1b communicate using wireless communication.

  The first portable information terminal 1a accepts input of message information by a user outside the house.

  The second portable information terminal 1b is managed in association with a group ID that associates the first portable information terminal 1a and the information processing terminal 2.

  When receiving a reply command from the information processing terminal 2, the communication unit 301 of the server 3 returns message information obtained by combining the reply information to the first portable information terminal 1a and the second portable information terminal 1b.

  The communication management unit 302 of the server 3 is different from the first portable information terminal 1a in the first terminal ID indicating the first portable information terminal 1a in association with the group ID that associates the first portable information terminal 1a and the information processing terminal 2. 2 The second terminal ID indicating the portable information terminal 1b is managed.

  When the reply message combining unit 307 of the server 3 receives the reply command from the information processing terminal 2, the first communication data frame including the message information obtained by combining the first terminal ID and the reply information, the second terminal ID, A second communication data frame including message information in which reply information is combined is generated. The communication unit 301 of the server 3 transmits the first communication data frame to the first portable information terminal 1a and transmits the second communication data frame to the second portable information terminal 1b.

  In the second embodiment, the first portable information terminal 1a corresponds to an example of a first information processing terminal, the information processing terminal 2 corresponds to an example of a second information processing terminal, and the second portable information terminal 1b This corresponds to an example of a third information processing terminal.

  FIG. 22 shows the flow of processing from when the first portable information terminal 1a transmits message information to the server 3 until the server 3 receives a reply command from the information processing terminal 2 in Embodiment 2 of the present invention. FIG.

  First, the 1st portable information terminal 1a transmits 1st terminal ID, group ID, and message information to server 3 (Step S21). In addition, the 1st portable information terminal 1a has memorize | stored 1st terminal ID and group ID previously. The first terminal ID is a terminal ID for identifying the first portable information terminal 1a. Moreover, the 1st portable information terminal 1a receives the input of the message information by a user. The communication unit 301 of the server 3 receives the first terminal ID, group ID, and message information transmitted by the first portable information terminal 1a.

  Next, the communication management unit 302 of the server 3 stores the first terminal ID, group ID, and message information received by the communication unit 301 in the message storage unit 304 (step S2). When the first terminal ID, the group ID, and the message information are stored in the message storage unit 304, the message ID adding unit 303 generates a message ID and adds the generated message ID to the message information.

  Note that the processing in steps S23 to S27 in FIG. 22 is the same as the processing in steps S3 to S7 in FIG.

  FIG. 23 is a sequence diagram showing a flow of processing from when the server 3 generates a reply message until the first portable information terminal 1a receives the reply message from the communication server 4 in Embodiment 2 of the present invention. is there.

  The reply message combining unit 307 of the server 3 generates a reply message by combining predetermined reply information corresponding to the received reply command with message information corresponding to the received message ID (step S28).

  Next, the communication unit 301 of the server 3 transmits the server ID, the first terminal ID, and the reply message generated by the reply message composition unit 307 to the communication server 4 (step S29). At this time, the reply message composition unit 307 reads the first terminal ID corresponding to the message ID received from the information processing terminal 2 from the message storage unit 304, and assigns the read first terminal ID to the generated reply message. The server ID is stored in advance in the group terminal storage unit 308, and the communication management unit 302 reads the server ID from the group terminal storage unit 308 and assigns the read server ID to the first terminal ID and the reply message. . The communication server 4 receives the server ID, the first terminal ID, and the reply message transmitted by the server 3.

  Next, the communication server 4 stores the received server ID, first terminal ID, and reply message in the storage unit (step S30).

  Next, the communication unit 301 of the server 3 transmits the server ID, the second terminal ID, and the reply message generated by the reply message combining unit 307 to the communication server 4 (step S31). At this time, the reply message composition unit 307 adds the second terminal ID belonging to the same group ID as the first terminal ID corresponding to the message ID received from the information processing terminal 2 to the generated reply message. The second terminal ID is a terminal ID for identifying the second portable information terminal 1b. In addition, the communication management unit 302 reads the server ID from the group terminal storage unit 308 and assigns the read server ID to the second terminal ID and the reply message. The communication server 4 receives the server ID, the second terminal ID, and the reply message transmitted by the server 3.

  Next, the communication server 4 stores the received server ID, second terminal ID, and reply message in the storage unit (step S32).

  Next, the first portable information terminal 1a transmits the first terminal ID to the communication server 4 (step S33). In addition, the 1st portable information terminal 1a transmits 1st terminal ID to the communication server 4 regularly. The communication server 4 receives the first terminal ID transmitted by the first portable information terminal 1a.

  Next, the communication server 4 reads a reply message corresponding to the received first terminal ID from the storage unit, and transmits the read reply message to the first portable information terminal 1a (step S34). The first portable information terminal 1 a receives the reply message transmitted by the communication server 4. Then, the first portable information terminal 1a displays the received reply message.

  FIG. 24 is a sequence diagram showing the flow of processing from when the second portable information terminal 1b transmits the second terminal ID until it receives a reply message in Embodiment 2 of the present invention.

  First, the second portable information terminal 1b transmits the second terminal ID to the communication server 4 (step S35). In addition, the 2nd portable information terminal 1b transmits 2nd terminal ID to the communication server 4 regularly. The communication server 4 receives the second terminal ID transmitted by the second portable information terminal 1b.

  Next, the communication server 4 reads a reply message corresponding to the received second terminal ID from the storage unit, and transmits the read reply message to the second portable information terminal 1b (step S36). The second portable information terminal 1b receives the reply message transmitted by the communication server 4. Then, the second portable information terminal 1b displays the received reply message.

  Next, more detailed operations of the first portable information terminal 1a, the second portable information terminal 1b, the information processing terminal 2, the server 3, and the communication server 4 in the second embodiment will be described.

  25 and 26 are flowcharts for explaining display screen transmission processing in the server 3 according to the second embodiment of the present invention.

  In the following description, the communication management system includes a first portable information terminal 1a having a first terminal ID, a second portable information terminal 1b having a second terminal ID, an information processing terminal 2, a server 3, and a communication server 4. Prepare. In addition, message information is transmitted from the first portable information terminal 1a. Furthermore, the group ID associated with the first terminal ID is also associated with the second terminal ID.

  The processes in steps S801 to S812 in FIG. 25 and FIG. 26 are the same as the processes in steps S301 to S312 in FIG.

  Next, the communication unit 301 of the server 3 transmits the terminal ID (first terminal ID) received together with the message information and the reply message generated by the reply message combining unit 307 to the communication server 4 (step S813).

  Next, the communication management unit 302 of the server 3 determines whether or not a plurality of terminal IDs are associated with the group ID received from the information processing terminal 2 (step S814). That is, the communication management unit 302 determines whether the terminal ID associated with the group ID received from the information processing terminal 2 exists other than the terminal ID of the portable information terminal that transmitted the message information. If it is determined that a plurality of terminal IDs are not associated with the group ID received from the information processing terminal 2 (NO in step S814), the process proceeds to step S817.

  On the other hand, when it is determined that a plurality of terminal IDs are associated with the group ID received from the information processing terminal 2 (YES in step S814), the communication unit 301 of the server 3 determines other terminal IDs (second terminal IDs). ) And the reply message generated by the reply message composition unit 307 are transmitted to the communication server 4 (step S815).

  Next, the communication management unit 302 of the server 3 determines whether there is an untransmitted terminal ID among a plurality of terminal IDs associated with the group ID received from the information processing terminal 2 (step S816). . If it is determined that there is an untransmitted terminal ID (YES in step S816), the process returns to step S815.

  On the other hand, if it is determined that there is no untransmitted terminal ID (NO in step S816), the process proceeds to step S817.

  Next, when the transmission of the reply message is completed, the communication unit 301 of the server 3 ends the communication with the communication server 4 (Step S817).

  FIG. 27 is a diagram for explaining the association between the group ID and the terminal ID in the second embodiment.

  The group terminal storage unit 308 of the server 3 stores a group ID 2101 and a terminal ID 2102 in association with each other. A plurality of terminal IDs may be associated with one group ID. In FIG. 27, for example, two terminal IDs “T11” and “T12” are associated with one group ID “G1”.

  Thus, for example, the message information is transmitted from the first portable information terminal 1a used by the mother to the information processing terminal 2 in the house. Then, in order to reply to the message information, an operation button displayed on the information processing terminal 2 is selected by a child in the house. In this case, based on the selection of the operation button, the message information in which the reply information is combined is returned not only to the first portable information terminal 1a used by the mother but also to the second portable information terminal 1b used by the father.

  Thereby, even if the mother who is the sender of the message information cannot confirm the reply from the child, the father who is not the sender of the message information without intervening the operation processing in the second portable information terminal 1b, The reply from the child can be confirmed.

  That is, for example, the communication between the mother and the child can be shared by the father with the reply from the child as a trigger.

  As a result, in the communication management method, each operation process can be simplified among the first portable information terminal 1a, the information processing terminal 2 and the second portable information terminal 1b. Communication between the terminal 2 and the second portable information terminal 1b can be activated.

  In the second embodiment, two portable information terminals (first portable information terminal 1a and second portable information terminal 1b) are associated with information processing terminal 2. However, the present invention is not particularly limited to this. Three or more portable information terminals may be associated with the information processing terminal 2.

(Embodiment 3)
In the first embodiment, one operation button indicating that the content of the message information has been confirmed is displayed. In the second embodiment, the first operation button indicating that the content of the message information is agreed with, And a second operation button indicating that the content of the message information is not agreed.

  The communication management system in the third embodiment has the same configuration as the communication management system in the first embodiment, and the configuration of the server 3 in the third embodiment is the same as that of the server 3 in the first embodiment shown in FIG. Is the same.

  28 and 29 are flowcharts for explaining display screen transmission processing in the server 3 according to the third embodiment of the present invention.

  The processing in steps S901 to S902 in FIG. 28 is the same as the processing in steps S301 to S302 in FIG.

  Next, the display screen generation unit 306 of the server 3 does not agree with the first operation button indicating that the content of the message information is agreed with the content of the message information from the operation button / reply information storage unit 305. The second operation button indicating that is read out (step S903).

  Next, the display screen generation unit 306 of the server 3 displays a display screen in which the message information read from the message storage unit 304 is combined with the first operation button and the second operation button read from the operation button / reply information storage unit 305. Generate (step S904).

  The process in step S905 in FIG. 28 is the same as the process in step S305 in FIG.

  Next, the communication unit 301 of the server 3 accepts reception of the first or second reply command transmitted by the information processing terminal 2 (step S906). When the first operation button is selected on the information processing terminal 2, the communication unit 301 of the server 3 sends a first reply command for replying to the portable information terminal 1 with first reply information that agrees with the content of the message information. When the second operation button is selected on the information processing terminal 2, a second reply command for returning to the portable information terminal 1 second reply information indicating that the content of the message information is not accepted is received.

  The processing in step S907 in FIG. 28 is the same as the processing in step S307 in FIG.

  Next, the communication management unit 302 of the server 3 determines whether or not the first or second reply command transmitted by the information processing terminal 2 has been received (step S908). If it is determined that the first or second reply command has not been received (NO in step S309), the process ends.

  The processing in step S909 in FIG. 29 is the same as the processing in step S309 in FIG.

  Next, the reply message composition unit 307 of the server 3 determines whether or not the received reply command is the first reply command (step S910).

  Here, when it is determined that the received reply command is the first reply command (YES in step S910), the reply message composition unit 307 of the server 3 obtains the first reply information corresponding to the received first reply command. Read from the operation button / reply information storage unit 305 (step S911).

  On the other hand, when it is determined that the received reply command is not the first reply command, that is, when it is determined that the received reply command is the second reply command (NO in step S910), the reply message synthesis of the server 3 is performed. The unit 307 reads the second reply information corresponding to the received second reply command from the operation button / reply information storage unit 305 (step S912).

  Next, the reply message combining unit 307 of the server 3 generates a reply message by combining the message information read from the message storage unit 304 with the first or second reply information read from the operation button / reply information storage unit 305. (Step S913). When the first reply command is received, the reply message composition unit 307 of the server 3 composes the first reply information with the received message information based on the first reply command. When the second reply command is received, the reply message composition unit 307 of the server 3 composes the second reply information into the received message information based on the second reply command.

  29 are the same as the processes in steps S312 to S314 in FIG. 7 and will not be described.

  FIG. 30 is a diagram illustrating an example of information stored in the message storage unit 304 of the server 3 in the third embodiment.

  As shown in FIG. 30, the message storage unit 304 stores message ID 2301, terminal ID 2302, group ID 2303, message information 2304, transmission date 2305, reply command 2306, and reply date 2307 in association with each other.

  Message ID 2301, terminal ID 2302, group ID 2303, message information 2304, transmission date 2305, and reply date 2307 are the same as message ID 1101, terminal ID 1102, group ID 1103, message information 1104, transmission date 1105, and reply date 1107 shown in FIG. .

  A reply command 2306 is a reply command received from the information processing terminal 2. The reply command 2306 includes “1”, “2”, and “0”. A reply command 2306 having a value of “1” represents that the first reply command is received from the information processing terminal 2 and the user agrees to the content of the message information. Also, a reply command having a value of “2”. 2306 indicates that the second reply command is received from the information processing terminal 2 and the user does not agree with the content of the message information, and the reply command 2306 having a value “0” is the first or second reply command. This indicates that a reply command has not been received from the information processing terminal 2. That is, when the message information is received from the portable information terminal 1, the value of the reply command 2306 is “0”, and the first or When the second reply command is received from the information processing terminal 2, the value of the reply command 2306 is “1” or “2”.

  FIG. 31 is a diagram illustrating an example of a reply command and reply information stored in the operation button / reply information storage unit 305 of the server 3 in the third embodiment.

  As shown in FIG. 31, the operation button / reply information storage unit 305 stores a reply command 2401, an operation button 2402, and reply information 2403 in association with each other.

  The reply command 2401 includes “1” and “2”. A reply command 2401 having a value “1” represents that the first reply command has been received from the information processing terminal 2 and the user has agreed to the content of the message information. A reply command 2401 having a value “2” indicates that the second reply command is received from the information processing terminal 2 and the user does not agree with the content of the message information.

  The operation button 2402 includes a file name of the first operation button (for example, B2.jpg) and a file name of the second operation button (for example, B3.jpg).

  The reply information 2403 represents a reply to the message information. The reply information 2403 includes first reply information indicating that the contents of the message information are agreed, and second reply information indicating that the contents of the message information are not agreed. The reply information 2403 includes, for example, first reply message information in the text format “I understand!” And second reply message information in the text format “Slightly impossible”.

  FIG. 32A is a diagram illustrating an example of the first operation button stored in the operation button / reply information storage unit 305 of the server 3 in Embodiment 3, and FIG. FIG. 17 is a diagram illustrating an example of second operation buttons stored in an operation button / reply information storage unit 305 of the server 3 in the third embodiment.

  The operation button / reply information storage unit 305 stores a first image file indicating a first operation button and a second image file indicating a second operation button. For example, a first operation button “I understand!” Is stored as a first image file, and a second operation button “somewhat impossible” is stored as a second image file.

  FIG. 33 is a diagram showing an example of a message information display screen displayed on the information processing terminal 2 in the third embodiment.

  When the display screen including the message information, the first operation button, and the second operation button transmitted by the server 3 is received, the display unit of the information processing terminal 2 displays the received display screen. The display screen shown in FIG. 33 includes a message display area 2601, a first operation button 2602, and a second operation button 2603.

  The message display area 2601 displays the date and time when the display screen is transmitted from the server 3 and message information. For example, in the message display area 2601 shown in FIG. 33, a transmission date and time of “2013 / xx / xx (water) xx: xx” and message information “If possible, buy milk on the way back” are displayed. .

  The first operation button 2602 is a button for transmitting to the server 3 a first reply command for telling that a user in the home has agreed to the message information. The first operation button 2602 displays a text “I understand”.

  The second operation button 2603 is a button for transmitting to the server 3 a second reply command for telling that the user in the home does not agree with the message information. On the second operation button 2603, a text “Slightly impossible” is displayed.

  When the first operation button 2602 is pressed (touched), a first reply command is transmitted to the server 3. Further, when the second operation button 2603 is pressed (touched), the second reply command is transmitted to the server 3.

  FIG. 34 is a diagram illustrating another example of the reply command and reply information stored in the operation button / reply information storage unit 305 of the server 3 in the third embodiment.

  As shown in FIG. 34, the operation button / reply information storage unit 305 may store a reply command 2701, an operation button 2702, and reply information 2703 in association with each other.

  The reply command 2701 includes “1” and “2”. A reply command 2701 having a value “1” represents that the first reply command has been received from the information processing terminal 2 and the user has agreed to the content of the message information. A reply command 2701 having a value “2” represents that the second reply command is received from the information processing terminal 2 and the user does not agree with the content of the message information.

  The operation button 2702 includes a file name (for example, B2.jpg) of the image representing the first operation button and a file name (for example, B3.jpg) of the image representing the second operation button.

  The reply information 2703 represents a reply to the message information. The reply information 2703 includes a first reply image indicating that the contents of the message information are agreed and a second reply image indicating that the contents of the message information are not agreed. The reply information 2703 includes a file name of the first reply image (for example, R2.jpg) and a file name of the second reply image (for example, R3.jpg).

  FIG. 35A is a diagram showing an example of the first reply image stored in the operation button / reply information storage unit 305 of the server 3 in the third embodiment, and FIG. In Embodiment 3, it is a figure which shows an example of the 2nd reply image memorize | stored in the operation button / reply information storage part 305 of the server 3. FIG.

  The operation button / reply information storage unit 305 stores a first image file indicating a first reply image and a second image file indicating a second reply image. For example, instead of text, a first reply image imitating a human smile is stored as a first image file, and a second reply image imitating a human troubled face is stored as a second image file.

  As described above, according to the third embodiment, the user outside the home who transmitted the message information not only knows whether or not the user at home has seen the message information, but also in the home where the message information was seen. It is possible to know whether or not a user who has agreed with the content of the message information.

(Embodiment 4)
In the first to third embodiments, the server 3 transmits a reply message to the portable information terminal 1 via the communication server 4. However, in the fourth embodiment, the server 3 returns a reply without passing through the communication server 4. The message is transmitted directly to the portable information terminal 1.

  The communication management system in the fourth embodiment has the same configuration as the communication management system in the first embodiment, and the configuration of the server 3 in the fourth embodiment is the configuration of the server 3 in the first embodiment shown in FIG. Is the same.

  FIG. 36 is a sequence diagram showing a flow of processing from when the server 3 accumulates a reply command until the portable information terminal 1 receives a reply message from the server 3 in Embodiment 4 of the present invention. The process flow until the server 3 receives the reply command from the information processing terminal 2 is the same as the process flow of the first embodiment shown in FIG.

  When the communication unit 301 of the server 3 receives the reply command and message ID transmitted from the information processing terminal 2, the communication unit 301 outputs the received reply command and message ID to the reply message composition unit 307 via the communication management unit 302. .

  The reply message composition unit 307 of the server 3 accumulates the reply command received by the communication unit 301 in the message accumulation unit 304 (step S41). The reply message composition unit 307 changes the value of the reply command stored in the message storage unit 304 in association with the received message ID from “0” to “1”.

  Next, the portable information terminal 1 transmits the terminal ID to the server 3 (step S42). Note that the portable information terminal 1 periodically transmits a terminal ID to the server 3. The communication unit 301 of the server 3 receives the terminal ID transmitted by the portable information terminal 1.

  When the terminal ID is received, the reply message composition unit 307 of the server 3 sends predetermined reply information corresponding to the reply command of the message ID that is associated with the received terminal ID and is not returned to the portable information terminal 1. Then, a reply message synthesized with the message information corresponding to the message ID is generated (step S43). At this time, the reply message composition unit 307 reads message information corresponding to the message ID from the message storage unit 304 and reads predetermined reply information corresponding to the reply command from the operation button / reply information storage unit 305. Further, as shown in FIG. 12, the reply date and time is associated with the message ID. Therefore, the reply message composition unit 307 can determine whether or not the reply message has been transmitted to the portable information terminal 1 by referring to the reply date and time.

  Next, the communication unit 301 of the server 3 transmits the reply message generated by the reply message composition unit 307 to the portable information terminal 1 (step S44). The portable information terminal 1 receives the reply message transmitted by the server 3. Then, the portable information terminal 1 displays the received reply message.

  FIG. 37 is a flowchart for explaining display screen transmission processing in the server 3 according to the fourth embodiment of the present invention.

  The processing in steps S1001 to S1007 in FIG. 37 is the same as the processing in steps S301 to S307 in FIG.

  Next, the communication management unit 302 of the server 3 determines whether a reply command transmitted by the information processing terminal 2 has been received (step S1008). If it is determined that a reply command has not been received (NO in step S1008), the process ends.

  On the other hand, if it is determined that a reply command has been received (YES in step S1008), the reply message composition unit 307 of the server 3 stores the received reply command in the message storage unit 304 in association with the message ID (step S1009). ). A message ID is given to the reply command.

  FIG. 38 is a flowchart for explaining reply message transmission processing in the server 3 according to the fourth embodiment of the present invention.

  First, the communication unit 301 of the server 3 receives the terminal ID transmitted by the portable information terminal 1, and establishes communication with the portable information terminal 1 (step S1101).

  Next, the reply message composition unit 307 of the server 3 identifies a message ID that is associated with the received terminal ID and for which the reply message has not been replied to the portable information terminal 1, and a message corresponding to the identified message ID. Information is read from the message storage unit 304 (step S1102).

  Next, the reply message composition unit 307 of the server 3 reads the reply information corresponding to the reply command associated with the identified message ID from the operation button / reply information storage unit 305 (step S1103). When a reply command associated with the identified message ID has not been received, that is, when the value of the reply command associated with the identified message ID is “0”, a reply message is generated. The process ends because it cannot.

  Next, the reply message composition unit 307 of the server 3 generates a reply message in which the reply information read from the operation button / reply information storage unit 305 is combined with the message information read from the message storage unit 304 (step S1104).

  Next, the communication unit 301 of the server 3 transmits the reply message generated by the reply message composition unit 307 to the portable information terminal 1 (step S1105).

  Next, when the transmission of the reply message is completed, the communication unit 301 of the server 3 ends the communication with the portable information terminal 1 (step S1106).

  As described above, the server 3 returns a reply message to the portable information terminal 1 in response to the access from the portable information terminal 1 when returning the message information in which the return information is combined to the portable information terminal 1. In the fourth embodiment, unlike the first to third embodiments, the communication server 4 is unnecessary, so that the entire configuration of the communication management system can be simplified.

  It should be noted that the specific embodiments or examples made in the section for carrying out the invention are merely to clarify the technical contents of the present invention, and are limited to such specific examples. The present invention should not be interpreted in a narrow sense, and various modifications can be made within the spirit and scope of the present invention.

  The communication management method according to the present invention can simplify the operation process in both the first information processing terminal and the second information processing terminal, and enables communication between the first information processing terminal and the second information processing terminal. It can be activated and is useful as a communication management method in a communication management system that manages message information between the first information processing terminal and the second information processing terminal.

Claims (11)

A communication management method in a communication management system for managing message information between a first information processing terminal and a second information processing terminal,
Managing a first terminal ID indicating the first information processing terminal in association with a group ID for associating the first information processing terminal and the second information processing terminal;
Receiving message information associated with the group ID, the first terminal ID and the group ID from the first information processing terminal;
Receiving the group ID from the second information processing terminal;
For all cases of message information received in association with the group ID, generate a display screen that combines operation buttons for sending a reply to the message information to the first information processing terminal in the second information processing terminal,
Transmitting the generated display screen to the second information processing terminal;
From the second information processing terminal, a reply command based on the selection of the operation button in the second information processing terminal is received,
Based on the reply command, the reply information corresponding to the reply command is combined with the message information,
Generating a first communication data frame including the message information in which the first terminal ID and the reply information are combined;
Returns the first communication data frame to the first information processing terminal,
The operation button includes a first operation button indicating consent to the content of the message information,
When the first operation button is selected, a first reply command for replying the first information processing terminal with the first reply information that agrees with the content of the message information is received;
Based on the first reply command, the first reply information is combined with the message information,
Returning the message information in which the first reply information is combined to the first information processing terminal;
Communication management method.   The operation button includes a second operation button indicating that the content of the message information is not agreed,
  When the second operation button is selected, a second reply command for returning to the first information processing terminal the second reply information indicating that the content of the message information is not agreed is received.
  Based on the second reply command, the second reply information is combined with the message information,
  Returning the message information in which the second reply information is combined to the first information processing terminal;
  The communication management method according to claim 1. When returning the first communication data frame to the first information processing terminal , the first information processing terminal transmits the first communication data frame to a communication server used for communication,
In response to the access from the first information processing terminal to the communication server, the first communication data frame is transferred from the communication server to the first information processing terminal .
The communication management method according to claim 1 or 2 . When returning the first communication data frame to the first information processing terminal, the first communication data frame is returned to the first information processing terminal in response to an access from the first information processing terminal ;
The communication management method according to claim 1 or 2 . Managing a second terminal ID indicating a third information processing terminal different from the first information processing terminal;
When the reply command is received from the second information processing terminal, the first communication data frame and the second communication data frame including the message information in which the second terminal ID and the reply information are combined are generated. And
Returning the first communication data frame to the first information processing terminal and transmitting the second communication data frame to the third information processing terminal;
The communication management method according to any one of claims 1-4. The reply information includes predetermined reply message information.
The communication management method according to any one of claims 1-5. The reply information includes a predetermined reply image indicating that the message information is a reply.
The communication management method according to any one of claims 1-5. The first reply information, the first reply message information including showing that you agree with the content of the message information,
The communication management method according to claim 1.   The second reply information includes second reply message information indicating that the content of the message information is not agreed.
  The communication management method according to claim 2. The first reply information, first the return image including showing that you agree with the content of the message information,
The communication management method according to claim 1.   The second reply information includes a second reply image indicating that the content of the message information is agreed.
  The communication management method according to claim 2.

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