JP6153455B2 - Work machine management system - Google Patents

Description

  The present invention relates to a management system for work machines such as agricultural machines and construction machines.

Conventionally, agricultural machines such as a tractor, a combiner, and a rice transplanter can perform farm work in a field or the like. When these agricultural machines are used for a long period of time, maintenance or the like is necessary. There is a system shown in Patent Document 1 as a system for managing agricultural machines.
In the agricultural machine system of Patent Document 1, a sensor that detects the operating state of the agricultural machine, a data storage unit that stores the operating state data detected by the sensor, and the operating state data stored in the data storing unit are specific to the agricultural machine. A transmission means that establishes and transmits a communication path every predetermined time by adding machine identification information, a position information acquisition means that acquires position information of an agricultural machine, and an abnormal occurrence of an agricultural machine that is operated by an agricultural worker When an abnormal state notification button is provided on an agricultural machine, the operation state data is sent to the maintenance management center as the abnormal state notification data together with position information and machine identification information when the abnormal state notification button is pressed. doing.

JP 2004-139469 A

  The agricultural machine system of Patent Literature 1 is a technique for transmitting operation state data to a maintenance management center by pressing an abnormal state notification button mounted on an agricultural machine. In this agricultural machine system, since the operation state is transmitted to the maintenance management center, it is possible to grasp the operation state on the maintenance management center side. However, although the operation status can be grasped on the maintenance management center side, the person in charge of maintenance of the agricultural machinery etc. often conducts work at a location different from the maintenance management center, so the operation status of the agricultural machinery is It is difficult to grasp quickly. Therefore, there is a case where it is impossible to quickly cope with an abnormality in the agricultural machine, and therefore it is necessary to develop a system that can newly manage the agricultural machine.

  In view of the above problems, an object of the present invention is to provide a work machine management system that can easily notify the occurrence of a trouble and can quickly and accurately respond to the notification. .

In order to achieve the object, the present invention takes the following technical means.
The work machine management system includes a server for storing work machine operation information, a portable terminal capable of acquiring operation information from the work machine and capable of transmitting the acquired operation information to the server, and the server stored in the server. and an information terminal capable of displaying the operation information, the portable terminal, the portable when the transmission button for notifying the trouble, was selected and can be selected in any order to transmit the operation information A collection button that transmits the operation information acquired by the terminal to the server, and a trouble has occurred when the transmission button is selected in a state where the operation information is not transmitted to the server due to the selection of the collection button . and a notification unit configured to notify the server both the identification information of the working machine, said server is indexing a working machine trouble occurs from the identification information, out split Characterized in that the working machine and the operation information of the working machine includes a processing unit to be displayed on the information terminal.

When notifying the occurrence of the trouble to the server, the notification unit transmits operation information other than the operation information that has already been transmitted by selecting the collection button among the operation information acquired by the mobile terminal. characterized in that it.

When notifying the server of the occurrence of the trouble, the notification unit causes the mobile terminal to display a model selection screen that displays a list of work machines registered in the mobile terminal, and is selected on the model selection screen. The identification information corresponding to the work machine is transmitted to the server together with the operation information acquired by the portable terminal .

The server stores pre-registered work machine identification information and a person in charge of the work machine in association with each other, and the processing unit is notified when a trouble of a predetermined work machine is notified by the transmission button. information from the identification information of the registered working machine, by indexing the identification information of the predetermined work machine, a predetermined working machine, the person in charge of the predetermined working machine operating information and the predetermined work machine It is displayed on a terminal.
The notification unit stores the time when the transmission button is selected and transmits it to the server, and transmits the position of the mobile terminal to the server .

According to the present invention, since the transmission button is provided on the portable terminal, for example, the worker who performs the work can simply select the transmission button of the portable terminal, and the trouble notification to the server can be simplified. On the other hand, since the work machine in which trouble occurred and the operation information of the work machine can be displayed on the information terminal, for example, a person in charge of maintenance inspection, a person in charge of sales, etc. It is possible to see the operation information of the work equipment and to respond promptly and accurately to the notification.
In addition, since the notification of the occurrence of the trouble can be grasped first, for example, a person in charge of maintenance inspection, a person in charge of sales, etc. can immediately start preparation for dealing with the trouble. In addition, since the position of the operator who operates the work machine in which the trouble has occurred can be grasped by the information terminal, it is possible to quickly reach the site when it is ready.

In addition, since the notification of the occurrence of the trouble can be grasped first, the person in charge or the like can immediately enter the preparation for dealing with the trouble. In addition, since the operation information at the time of trouble occurrence can be grasped by the information terminal, the operation information at the time of trouble occurrence can be quickly analyzed.
In addition, since the time at the time of selecting the transmission button can be grasped first, the person in charge or the like can consider the response after the occurrence of the trouble in consideration of the passage of time after the occurrence of the trouble.

In addition, it is possible to preferentially grasp the status of a work machine in which a trouble has occurred among a plurality of work machines.
In addition, since the person in charge in charge of the work machine can be grasped by the information terminal, the person in charge can be informed that the trouble has been notified immediately.
In addition, for example, even when an operator owns or possesses a plurality of work machines, troubles of a plurality of work machines can be notified with one mobile terminal.

1 is an overall view of a work machine management system. It is a block diagram of the management system of a working machine. It is a figure which shows an example of an operation information database. It is a figure which shows an example of a sales management database. It is FIG. 1 which shows the procedure which notifies generation | occurrence | production of a trouble. It is FIG. 2 which shows the procedure which notifies generation | occurrence | production of a trouble. It is a figure which shows an example of the data collected with the data collection device. It is a figure which shows a search screen. (A) It is a figure which shows the 1st example of a search result, (b) It is a figure which shows the 2nd example of a search result. It is a figure which shows the 1st example of a detail screen. It is a figure which shows the 1st example of a map screen. It is a figure which shows the 3rd example of a search result. It is a figure which shows the 2nd example of a detailed screen. It is a figure which shows the 2nd example of a map screen.

A working machine management system according to an embodiment of the present invention will be described below with reference to the drawings.
FIG. 1 shows an overall view of a work machine management system.
As shown in FIG. 1, a work machine management system 1 is a system that performs various management of work machines such as agricultural machines and construction machines, and mainly manages maintenance, inspection, sales, etc. of work machines. System.

As shown in FIG. 1, the work machine management system 1 includes a data collection device 3, a mobile terminal 4, an information terminal 5, and a server 6.
The data collection device 3 is mounted on the work machine 2, collects data when the work machine 3 is operated, and transmits the collected data to the mobile terminal 4, or receives data transmitted from the mobile terminal 4. Receive.

  The portable terminal 4 is a terminal that is assigned to a worker who performs work, that is, a terminal that is held by the worker at the time of work and is portable. The portable terminal 4 transmits the data transmitted from the data collection device 3 to the server 6 or receives the data transmitted from the server 6 and transmits it to the data collection device 3. In addition, the mobile terminal 4 transmits data input to the mobile terminal 4 to the data collection device 3 or the server 6.

The information terminal 5 is a terminal operated by a person in charge in charge of maintenance inspection and sales of the work machine 3. The information terminal 5 is connected to the server 6 to display various data stored in the server 6 and transmits data input to the information terminal 5 to the server 6.
The server 6 stores various data related to maintenance inspections, sales, etc. of the work equipment and processes the data. The server 6 stores data and processes data to provide data to the mobile terminal 4 and the information terminal 5 and receive data transmitted from the mobile terminal 4 and the information terminal 5.

As described above, in the work machine management system 1, by exchanging various data among the data collection device 3, the portable terminal 4, the information terminal 5, and the server 6, maintenance, inspection, sales, etc. of the work machine are performed. Management can be performed.
Hereinafter, the working machine management system 1 will be described in detail by taking an agricultural machine such as a tractor, a combiner, or a rice transplanter as an example.

  As shown in FIG. 2, the data collection device 3 is mounted on the agricultural machine 2 and connected to an in-vehicle network provided in the agricultural machine 2. This in-vehicle network is CAN, LIN, FlexRay, etc., and various signals (data) when the agricultural machine 2 is operated flow through the in-vehicle network. When the agricultural machine 2 operates, the data collection device 3 acquires various data flowing through the in-vehicle network and stores the acquired data. Note that the data collected by the data collection device 3 is data relating to the operation of the agricultural machine 2, and data output from electrical components (electronic devices and controllers) mounted on the agricultural machine 2 and between electrical components. Data to be transmitted and received. The data collection device 3 collects, for example, battery voltage, fuel in the tank, water temperature, warning content, and warning presence / absence data.

  Specifically, the data collection device 3 includes an operation calculation unit 30, a first storage unit 31, and a first communication unit 32. The operation calculation unit 30 is, for example, a counter that counts an accumulated time (hour meter) in which the agricultural machine 2 has been operated. The accumulated time when the device is operating is calculated. The method for calculating the accumulated time is not limited to the above-described method.

The first storage unit 31 stores the data acquired by the data collection device 3 as operation information in association with the hour meter calculated by the operation calculation unit 30. The first storage unit 31 stores identification information for identifying the agricultural machine 2 (referred to as machine identification information).
The first communication unit 32 performs wireless communication with the mobile terminal 4 and is configured by a device that performs short-range wireless communication. The first communication unit 32 performs wireless communication with the mobile terminal 4 using, for example, IEEE 802.11 series Wi-Fi (Wireless Fidelity, registered trademark), which is a communication standard. For example, the first communication unit 32 transmits the operation information (for example, hour meter, battery voltage, fuel in tank, water temperature, warning content, presence / absence of warning) stored in the first storage unit 31 to the mobile terminal 4. When transmitting the operation information to the mobile terminal 4, the first communication unit 32 also transmits machine identification information for identifying the agricultural machine 2 to the mobile terminal 4. Thereby, since operation information and machine identification information are matched, it can be grasped to which agricultural machine machine operation information corresponds. In addition, the 1st communication part 32 may receive the data transmitted from the portable terminal 4, and may output the received data to a vehicle-mounted network.

The mobile terminal 4 is configured by, for example, a smart phone (multifunctional mobile phone) or a tablet PC having a relatively high computing capability. This portable terminal 4 is supposed to be owned by a farmer who performs farm work. For convenience of explanation, a farm worker is simply called a worker.
The mobile terminal 4 includes a position detection unit 41, a second communication unit 42, and a second storage unit 43. The position detection unit 41 receives a signal (GPS satellite position, transmission time, correction information, etc.) transmitted from a positioning satellite (for example, GPS satellite) 24, and based on the received signal (for example, latitude) , Longitude). When the worker carries the portable terminal 4 and gets on the agricultural machine 2 during the agricultural work, the position of the agricultural machine 2 (referred to as the working machine position) can be acquired using the position detection unit 41.

  The second communication unit 42 performs wireless communication with the data collection device 3 and the server 6 and is configured by a communication device. The second communication unit 42 performs wireless communication with the data collection device 3 using, for example, IEEE 802.11 series Wi-Fi (Wireless Fidelity, registered trademark), which is a communication standard. The second communication unit 42 performs wireless communication with the server 6 through a data communication network, a mobile phone communication network, or the like.

The second storage unit 43 obtains the operation information (for example, hour meter, battery voltage, fuel in tank, water temperature, warning content, presence / absence of warning) received by the second communication unit 42 by the position detection unit 41. Is stored in association with.
As described above, according to the mobile terminal 4, the operation information transmitted from the data collection device 3 (first communication unit 32) and the work machine position associated with the operation information are temporarily stored in the second storage unit 43, and the second The operation information and work machine position stored in the storage unit 43 can be transmitted to the server 6 via the second communication unit 42. Further, the operation information and the work machine position transmitted from the data collection device 3 can be transmitted as they are to the server 6 via the second communication unit 42 without being held in the second cell unit 43. The second communication unit 42 also transmits machine identification information for identifying the agricultural machine 2 to the server 6 when transmitting the operation information and the work machine position to the server 6.

  The server 6 includes an operation information database 61 that stores (saves) data transmitted from the agricultural machine 2, that is, the mobile terminal 4. For example, as illustrated in FIG. 3, when the server 6 receives the work machine position and operation information of “combine B” whose model is [ER6120] and the machine number is [25643], the server 6 stores the operation information database. In 61, the received work machine position and operation information are stored in the first table storing the information of the combine B.

In addition, when the server 6 receives the work machine position and operation information of “combine C” whose model is “ER6120” and the machine number is “31258”, the server 6 stores information on the combine C in the operation information database 61. The received work implement position and operation information are stored in the second table.
As shown in FIG. 1, the information terminal 5 mainly includes an information terminal 5a assigned to a salesperson (salesperson) U1 in charge of sales of agricultural machinery and a serviceman (service) in charge of maintenance inspection. The information terminal 5b assigned to the person in charge (U2) and the information terminal 5c assigned to the office operator (officer in charge) U3 who contacts the sales person U1 and the service person U2 are provided.

Specifically, a personal computer (PC), which is a fixed information terminal, is installed in a sales company that sells agricultural machines and a service center that provides services, and this PC is connected to an information terminal 5c assigned to an office worker. Has been.
The information terminal 5a and the information terminal 5b are portable information terminals, and are composed of a smartphone (multifunctional mobile phone), a tablet PC, etc., and the information terminal 5a is owned by a sales person U1 who belongs to a sales company. The information terminal 5b is owned by a service person U2 who belongs to the sales company.

In this embodiment, the information terminal 5 is assigned to each person in charge, but this assignment is not limited to the above-described example. That is, the information terminal 5 is not limited to any possession form as long as it is a terminal operated by a person in charge who manages maintenance inspection, sales, etc. of agricultural machinery. For example, the information terminal 5a and the information terminal 5b may be combined to be owned by either the sales person U1 or the service person U2, or the information terminal 5c assigned to the clerical person U3 is assigned to the sales person. U1 and service person U2 may be allowed to operate.

Hereinafter, for convenience of explanation, the information terminal 5a assigned to the salesperson (salesperson) in charge of sales of the agricultural machine is referred to as “sales terminal”, and the information assigned to the serviceman (serviceperson) in charge of maintenance inspection The terminal 5b will be described as “service terminal”, and the information terminal 5c assigned to the office operator (office worker) will be described as “office terminal”.
The sales terminal 5a, the service terminal 5b, and the office terminal 5c can all be connected to the server 6 by wire or wireless. For example, the sales terminal 5a and the service terminal 5b can be connected via a mobile phone communication network or a data communication network. Connect to the server 6 wirelessly. The office terminal 5c is connected to the server 6 by wire.

  The server 6 includes a sales management database 62 that stores data transmitted from at least one of the information terminal 5, that is, the business terminal 5a, the service terminal 5b, and the office terminal 5c. For example, as shown in FIG. 4, the sales management database 62 includes a sales company that sells the agricultural machine 2, machine identification information (identification information), a customer name that owns the agricultural machine 2, a customer telephone number, and whether there is a maintenance contract. , Store sales management information such as a person in charge.

When a sales contract for the agricultural machine 2 is made, a registration screen for registering sales management information is first displayed on a display unit (for example, a monitor) of the office terminal 5c. Then, sales management information such as sales management information (sales company, machine identification information, customer name, customer telephone number, presence / absence of maintenance contract, sales representative, etc.) is entered on the registration screen.
Then, the sales management information input on the registration screen is transmitted from the office terminal 5 c to the server 6. The server 6 stores the sales management information transmitted from the office terminal 5c in the sales management database 62. In this embodiment, when contracting the sale of the agricultural machine 2, the sales management information is input to the office terminal 5 c and transmitted to the server 6. However, the sales management information is input to the sales terminal 5 a, and the server 6 may be transmitted.

  As described above, according to the mobile terminal 4 and the information terminal 5, it is possible to transmit operation information and the like when the agricultural machine 2 is operated from the mobile terminal 4 to the server 6 and store the operation information and the like in the operation information database 61. Thus, the sales management information of the agricultural machine 2 can be transmitted from the information terminal 5 to the server 6, and the sales management information can be stored in the sales management database 62. That is, since the server 6 has the operation information database 61 and the sales management database 62, the server 6 can grasp the sales company and the person in charge who sell and manage the agricultural machine 2, and after the sale, the agricultural machine 2 It is possible to grasp how the system is operating from the operation information.

  Therefore, the sales staff U1, the service staff U2, and the office staff U3 can grasp operation information and the like in the agricultural machine 2 after sales by accessing the server 6 through the information terminal 5. The sales company can perform maintenance and inspection after sales and provide advice (proposal) on how to use the agricultural machine 2 with reference to the operation information transmitted from the agricultural machine 2.

In the work machine management system 1 of the present invention, in particular, when the worker recognizes that some trouble has occurred in the agricultural machine 2, by notifying the sales company side of the fact, on the sales company side, It is a system that can perform inspections to solve troubles and advice to solve troubles.
Further, the work machine management system 1 will be described in detail.

As shown in FIG. 2, the mobile terminal 4 includes a transmission button 47 for notifying a trouble, and a notification unit 48 for notifying the server 6 that a trouble has occurred when the transmission button 47 is selected. Yes.
The transmission button 47 is a transmission button 47 displayed on a display unit 49 configured by a touch panel or the like of the mobile terminal 4 as illustrated in FIG. Note that the transmission button 47 may be a push-type switch provided in the casing of the mobile terminal 4 instead of the transmission button 47 displayed on the display unit 49.

The notification unit 48 includes a program stored in the portable terminal 4 and notifies the server 6 that a trouble has occurred when the transmission button 47 is selected. That is, the notification unit 48 performs a process of transmitting a signal (notification signal) indicating that the transmission button 47 has been selected to the server 6 together with the machine identification information.
Now, the display form of the transmission button 47 and the operation of the notification unit 48 differ depending on whether the data collection device 3 and the portable terminal 4 have already established wireless communication or not. In other words, before the transmission button 47 is selected, the mobile terminal 4 grasps the machine identification information corresponding to the agricultural machine 2 in which the trouble has occurred, and the mobile terminal 4 displays the machine identification information corresponding to the agricultural machine 2. The operation of the mobile terminal 4 differs depending on whether it is not grasped.

FIG. 5 is a diagram illustrating a flow when the mobile terminal 4 does not grasp the machine identification information. First, the display form of the transmission button 47 and the processing of the notification unit 48 will be described in detail with reference to FIG.
The display of the transmission button 47 and the processing of the notification unit 48 are performed by a program (a management program for managing farm work) stored in the mobile terminal 4.

When the management program stored in the portable terminal 4 is activated, a main menu screen M1 is displayed on the display unit 49 of the portable terminal 4 as shown in FIG. The main menu screen M1 is a screen that is displayed when the worker performs farming using the agricultural machine 2. The main menu screen M1 includes a transmission button 47, a work button 70, a collection button 71, and the like. ing.
First, the work button 70 and the collection button 71 will be described.

  The work button 70 is a button for notifying the server 6 of the start and end of work. When the work button 70 is selected at the start of farm work or the like, first, wireless communication connection processing between the mobile terminal 4 and the data collection device 3 is executed. In this connection process, the network key stored in advance in the mobile terminal 4 and the network key stored in advance in the data collection device 3 are collated. When the network key verification is established, the wireless communication connection between the mobile terminal 4 and the data collection device 3 is established, and the mobile terminal 4 acquires the machine identification information of the connection destination from the data collection device 3.

When the work button 70 is selected, a login process is executed between the mobile terminal 4 and the server 6. When the login is permitted, the mobile terminal 4 notifies the server 6 of the start of work. When the work button 70 is selected again from the work start state, the mobile terminal 4 notifies the server 6 of the work end.
If the wireless communication connection between the mobile terminal 4 and the data collection device 3 is established when the work button 70 is selected, the mobile terminal 4 is stored in the first storage unit 31 of the data collection device 3 in advance. Operation information (for example, hour meter, battery voltage, fuel in tank, water temperature, warning content, presence / absence of warning) is acquired. That is, the mobile terminal 4 acquires the operation information stored in the first storage unit 31 before the work button 70 is selected.

  The collection button 71 is a button that is displayed independently of the work button 70 and is selected when operation information is acquired from the agricultural machine 2 regardless of whether or not work is performed. When wireless communication between the portable terminal 4 and the data collection device 3 is not established, for example, when the work button 70 is not selected, the collection button 71 is selected. A connection process between the terminal 4 and the data collection device 3 is performed, and a login process is executed with the server 6. When the wireless communication between the portable terminal 4 and the data collection device 3 is established and the login of the portable terminal 4 is permitted by the server 6, the portable terminal 4 obtains the operation information obtained by the data collection device 3 and obtains it. The operation information thus transmitted is transmitted to the server 6.

  The transmission button 47 is selected by the worker when the worker feels something wrong with the operation of the agricultural machine 2, such as when the agricultural machine 2 is out of order or when the agricultural machine 2 is malfunctioning (for example, push button 47). Button). The transmission button 47 displayed on the main menu screen M1 is, for example, that the work button 70 and the collection button 71 described above are already selected in a situation where the wireless communication between the portable terminal 4 and the data collection device 3 is not established. This button is used under no circumstances.

  As shown in FIG. 5A, when the transmission button 47 displayed on the main menu screen M1 is selected before the work button 70 or the collection button 71 is selected, the notification unit 48 selects the transmission button 47. Holds the time (selected time). For example, when the time when the transmission button 47 is selected is 14:25:20 on October 12, 2013, the notification unit 48 indicates “2013/10/12, 14:25:20 indicating this time. ". Note that the selected time may be a time obtained with a timer built in the portable terminal 4 or a time obtained from the positioning satellite 24.

And the portable terminal 4 (notification part 48) displays the model selection screen M2 as shown in FIG.5 (b) on the display part 49 of the said portable terminal 4. FIG. This model selection screen M2 is a model selection screen M2 for selecting the type of the agricultural machine 2, and the type of the agricultural machine 2 stored in advance in the mobile terminal 4, that is, the agricultural machine used or owned by the operator Two types are displayed.
For example, when a combine is selected on the model selection screen M2, as shown in FIG. 5C, the portable terminal 4 (notification unit 48) displays the combine used or owned by the operator on the model selection screen M2. For example, combine A, combine B, and combine C are displayed. When combine B is selected from combine A, combine B, and combine C displayed on model selection screen M2, portable terminal 4 (notification unit 48) selects the model as shown in FIG. 5 (d). A confirmation screen M3 for confirming whether there is an error in the “combine B” selected on the screen M2 is displayed on the display unit 49.

When “OK” indicating that there is no mistake in the combine B is selected on the confirmation screen M3 shown in FIG. 5D, the portable terminal 4 (the notification unit 48) displays the combine selected in FIG. Identification information (model “ER6120”, machine number “25643”) corresponding to B is extracted from a plurality of identification information registered in advance in the mobile terminal 4.
And the notification part 48 performs the login process between the portable terminal 4 and the server 6 similarly to when the work button 70 or the collection button 71 is selected, and when the login process ends, the extracted identification information ( The model “ER6120”, the machine number “25643”), the notification signal and the selected time are transmitted to the server 6. It should be noted that the server 6 may determine that the notification signal has been received by simultaneously receiving the identification information (model “ER6120”, machine number “25643”) and the selected time. That is, the notification signal may be configured by the identification information and the selection time.

In addition, after notifying the server 6 of the occurrence of the trouble (after transmitting the notification signal), the notification unit 48 transmits the operation information of the agricultural machine 2 in which the trouble has occurred, that is, the combine B, to the server 6.
Specifically, after transmitting the identification information, the notification signal, and the selection time, first, the notification unit 48 displays an information collection screen M4 indicating that the operation information and the like are collected as shown in FIG. 49. Then, the notification unit 48 executes wireless communication connection processing between the mobile terminal 4 and the data collection device 3. The notification unit 48 collates, for example, a network key stored in advance in the mobile terminal 4 and a network key stored in advance in the data collection device 3. When the network key verification is established, the notification unit 48 acquires at least the operation information already collected by the data collection device 3 (operation information before the transmission button 47 is selected). In other words, the notification unit 48 acquires operation information when a trouble occurs.

FIG. 7 shows an example of operation information acquired by the data collection device 3 mounted on “combine B” whose model is “ER6120” and whose model number is “25643”.
As shown in FIG. 7, among the operation information acquired by the combine B data collection device 3, the work machine position and operation information surrounded by the first range G <b> 1 are transmitted to the server 6 via the mobile terminal 4. It is assumed that a work completion signal (for example, flag F) indicating transmission completion is attached to the work machine position and operation information. This flag F is stored, for example, in the first storage unit 31 of the data collection device 3 or in the second storage unit 43 of the mobile terminal 4.

In such a case, the notification unit 48 is the operation information before the selection of the transmission button 47, and the work machine position and operation information to which the completion signal is not attached, that is, the work machine position surrounded by the second range G2 and The operation information is acquired as operation information when a trouble occurs in the combine B.
And the notification part 48 will transmit this operation information to the server 6, if acquisition of the operation information at the time of trouble occurrence in the combine B is complete | finished. While the operation information is being transmitted, the notification unit 48 displays a transmission screen M5 indicating that the operation information is being transmitted on the display unit 49, as shown in FIG.

  Thus, in a situation where the mobile terminal 4 has not acquired the machine identification information before the transmission button 47 is selected, the operator has trouble according to the screen displayed on the display unit 49 of the mobile terminal 4. By selecting the agricultural machine 2 that appears to have occurred, it is possible to notify the server 6 of the agricultural machine 2 (identification information) where the trouble has occurred. At this time, since the portable terminal 4 (notification unit 48) also transmits the time (selection time) when the transmission button 47 is selected, the server 6 can grasp the time when the trouble occurs.

Next, the display form of the transmission button 47 and the processing of the notification unit 48 when the mobile terminal 4 knows the machine identification information will be described in detail with reference to FIG.
As shown in FIG. 6A, when the work button 70 is selected and the wireless communication between the mobile terminal 4 and the data collection device 3 is established, as shown in FIG. 6B, the display unit of the mobile terminal 4 is displayed. 49 switches to a work screen M6 indicating that work is in progress. This work screen M6 shows a send button 47 and the like.

When the transmission button 47 displayed on the work screen M6 is selected, the notification unit 48 holds the time (selection time) when the transmission button 47 is selected. Further, as shown in FIG. 6C, the notification unit 48 displays a confirmation screen M <b> 3 on the display unit 49 for confirming whether or not the trouble has occurred, to the server 6.
When “OK” indicating that a trouble has occurred may be transmitted to the server 6 on the confirmation screen M6 illustrated in FIG. 6C, the mobile terminal 4 (notification unit 48) displays the server 6 Log in to. When the portable terminal 4 logs in to the server 6, the notification unit 48 transmits the machine identification information (acquired identification information), the selection time, and the notification signal acquired when the wireless communication is established to the server 6.

For example, when the identification information whose type is “ER6120” and the machine number is “25643” is the acquired identification information, the communication unit 48 transmits the identification information of the combine B, the selection time, and the notification signal to the server 6. To do. For convenience of explanation, the explanation will be continued assuming that a trouble has occurred in the combine B.
The notification unit 48 notifies the server 6 of the occurrence of the trouble of the combine B (after transmitting the notification signal), and then transmits the operation information of the combine B to the server 6. Specifically, after transmitting the identification information, the selection time, and the notification signal, the notification unit 48 displays the information collection screen M4 on the display unit 49 as shown in FIG. And the notification part 48 acquires the operation information of the combine B before the transmission button 47 is selected.

  Specifically, as shown in FIG. 7, the work equipment position and the operation information surrounded by the first range G1 among the operation information of the combine B are acquired from the data collection device 3 by the portable terminal 4 before the work button 70 is selected. It is assumed that the operation information has already been transmitted to the server 6. In this case, the notification unit 48 uses the operation information after the work button 70 is selected and before the transmission button 47 is selected, for example, the work machine position and the operation information surrounded by the second range G2 to generate a trouble in the combine B. Acquired as operation information at the time.

And the notification part 48 will transmit this operation information, if acquisition of the operation information at the time of the trouble occurrence in the combine B is complete | finished. At this time, the notification unit 48 displays a transmission screen M5 indicating that the operation information is transmitted on the display unit 49, as shown in FIG.
Thus, under the situation where the portable terminal 4 has acquired the machine identification information before the transmission button 47 is selected, the agricultural machine 2 (identification information) in which the trouble has occurred simply by selecting the transmission button 47. Can be notified to the server 6. At this time, since the portable terminal 4 (notification unit 48) also transmits the time (selection time) when the transmission button 47 is selected, the server 6 can grasp the time when the trouble occurs.

  In the above-described embodiment, when the transmission button 47 is selected, the identification information, the selection time, and the notification signal are transmitted from the portable terminal 4 to the server 6, but in addition to this, the position of the portable terminal 4 ( Mobile location) may be transmitted. Specifically, the notification unit 48 holds the portable position detected by the position detection unit 41 when the transmission button 47 is selected. When the latitude at the time of selection of the transmission button 47 is “39.5560511” and the longitude is “135.467633”, the notification unit 48 holds the latitude and longitude as the mobile position. And the notification part 48 transmits a portable position with the operation information of the agricultural machine 2 after notifying the generation | occurrence | production of a trouble to the server 6 (after transmitting a notification signal).

As described above, the identification information, the selection time, the notification signal, and the mobile position transmitted from the mobile terminal 4 to the server 6 are stored in the operation information database 61 of the server 6. As described above, trouble occurs in the combine B, and the server 6 receives the notification signal, receives the model “ER6120” and the model number “25643” as identification information corresponding to the combine B, and selects the selected time. When “2013/10/12, 14:25:20” is received, and latitude “39.5560511” and longitude “135.467633” are received as mobile positions, as shown in FIG. The presence / absence of trouble (presence / absence of notification signal), selection time, and mobile location are stored in the first table that stores the operation information and the like of the combine B. When the operation information at the time of trouble occurrence is acquired, the server 6 also stores the operation information at the time of trouble occurrence in the operation information database 61.

In this way, the data (information) stored in the operation information database 61 of the server 6 is associated with the data stored in the sales management database 62, and the information terminal 5 (sales terminal 5a, service terminal 5b, and office terminal 5c). Can be displayed.
Reference to data (information) by the information terminal 5 will be described in detail.
As shown in FIG. 2, the server 6 includes a processing unit 63 that displays an operation information database 61 and a sales management database 62 in association with each other on the accessing information terminal 5. The processing unit 63 includes a program stored in the server 6.

When the information terminal 5 accesses the server 6 and logs in to the server 6, the processing unit 63 causes the information terminal 5 to display a search screen M10 as shown in FIG. Further, the processing unit 63 causes the information terminal 5 to display a search result that matches the condition on the search screen M10 on the search result screen M11 as shown in FIG.
The search screen M10 is a screen for narrowing down the agricultural machines 2. The search screen M10 includes a sales company input unit 80 for inputting a sales company name, a customer input unit 81 for inputting a customer name, and a telephone number. A number input section 82 to be input is displayed.

  When a search condition is input to the search screen M10, the processing unit 63 first accesses the sales management database 62. Then, the processing unit 63 extracts a sales company name corresponding to the sales company name input to the sales company input unit 80 from the data of the sales management database 62, or uses the customer name input to the customer input unit 81. A corresponding customer name is extracted, or a telephone number corresponding to the telephone number input to the number input unit 82 is extracted.

  For example, when the sales company name input to the sales company input unit 80 is “sales company A” and the customer name input to the sales company input unit 80 is “first farm”, the processing unit 63 is as shown in FIG. From the data in the sales management database 62, information including the sales company A and the first farm, that is, information surrounded by the third range G3 (sales company name, identification information, customer name, telephone number, maintenance contract, sales representative) Extract). The processing unit 63 accesses the operation information database 61 after extracting the identification information (identification information surrounded by the third range G3) from the sales management database 62. Then, the processing unit 63 extracts the operation information of the agricultural machine corresponding to the identification information (model “ER6120” and machine number “25643”, model “ER6120” and machine number “31258”) surrounded by the third range G3. .

  Thus, after extracting the information (sales company name, identification information, customer name, telephone number, maintenance contract, sales representative) surrounded by the third range G3, the processing unit 63 is as shown in FIG. In addition, all or part of the information surrounded by the third range G3 is displayed on the search result screen M11. Moreover, the process part 63 displays an hour meter on the search result screen M11 from the operating information of the agricultural machine corresponding to the identification information enclosed by the 3rd range G3.

Now, as shown in FIG. 8, in addition to the sales company input unit 80, the customer input unit 81, and the number input unit 82, the search screen M10 includes a contract selection unit 83 for selecting a maintenance contract, and a model selection for selecting a model. A part 84, a trouble selecting part 85 for selecting a trouble, and an error selecting part 86 for selecting an error are displayed. As a result, further narrowing down is possible.
When a search condition is input to the search screen M10, the processing unit 63 first accesses the sales management database 62. Then, from the data in the sales management database 62, the agricultural machine having a maintenance contract that matches the condition selected by the contract selection unit 83 is displayed, and the model that matches the condition selected by the model selection unit 84 Is the display target, the agricultural machine that matches the condition selected by the trouble selection unit 85 is the display target, and the agricultural machine that matches the condition selected by the error selection unit 86 is the display target.

Here, the operation of the processing unit 63 differs depending on the condition selected by the trouble selection unit 85. That is, the form which displays the information regarding the agricultural machine in which the trouble has occurred is different from the form in which the information regarding the agricultural machine in which the trouble has not occurred is displayed.
Therefore, first, a mode of displaying information on an agricultural machine in which no trouble has occurred, that is, an operation by the processing unit 63 will be described.

  In the search screen M10, when “sales company A” is input as the sales company name and “first farm” is input as the customer name, when “combine” is selected by the model selection unit 84, the processing unit 63 As shown in FIG. 4, among the identification information surrounded by the third range G3, “ER6120”, which is a model corresponding to the combine, is displayed, and “M100G”, which is a model corresponding to the tractor, is displayed. And not. That is, the processing unit 63 displays information (sales company name, identification information, customer name, telephone number, maintenance contract, sales representative) surrounded by the fourth range G4.

As shown in FIG. 9B, among the information (sales company name, identification information, customer name, telephone number, maintenance contract, sales representative) surrounded by the fourth range G4, the sales company name, identification information, customer The name is displayed on the search result screen M11.
Thus, by displaying the search screen M10 and the search result M11 on the information terminal 5, the sales staff, the maintenance staff, and the office staff can obtain information on the agricultural machines managed by the sales company from different locations. Can see.

  As shown in FIGS. 9A and 9B, the search result screen M11 includes a detail button 88 for selecting details and a map button 89 for selecting a map for each agricultural machine (each identification information). Is displayed. When the detail button 88 is selected, the processing unit 63 switches the screen of the information terminal 5 to a detail screen M12 shown in FIG. When the map button 89 is selected, the processing unit 63 switches the screen of the information terminal 5 to a map screen M13 shown in FIG.

The operation of the processing unit 63 when the detail button 88 is selected will be described.
When the detail button 88 is selected, the processing unit 63 displays the operation information of the agricultural machine having the identification information corresponding to the detail button 88 on the detail screen M12 of the information terminal 5.
For example, when the detail button 88a corresponding to the model “ER6120” and the machine number “31258” is selected (see FIG. 9), the processing unit 63 accesses the second table of the operation information database 61 and accesses the model “ As shown in FIG. 10, the operation information corresponding to “ER6120” and the machine number “31258” is extracted, and the latest operation information (operation information surrounded by the fifth range G5 in FIG. 3) is extracted from the operation information. And displayed on the detail screen M12. On the detailed screen M12, for example, an hour meter, battery voltage, tank capacity, water temperature, etc. are displayed as operation information. The detailed screen M12 also displays the customer name so that the operation information of the agricultural machine and the relationship with the customer can be understood.

Next, the operation of the processing unit 63 when the map button 89 is selected will be described.
When the map button 89 is selected, the processing unit 63 displays the latest work machine position in the agricultural machine having the identification information corresponding to the map button 89 on the map screen M13 of the information terminal 5.
As shown in FIG. 9, for example, when the map button 89a corresponding to the model “ER6120” and the machine number “31258” is selected, the processing unit 63 accesses the operation information database 61 to perform the model “ER6120”. And the work machine position corresponding to the machine number “31258” is extracted, and the latest work machine position (work machine position surrounded by the sixth range G6 in FIG. 3) is extracted from the operation information as shown in FIG. Is displayed on the map screen M13. Specifically, the processing unit 63 displays a map M around the work machine position G6 and indicates the work machine position G6 (a pointer indicating the work position G6) on the map M. When the work machine position G6 is shown on the map M, it is desirable to display a picture, a character, a symbol or the like representing the agricultural machine 2. In addition, the processing unit 63 displays a window (window) 90 that displays information on the agricultural machine 2 corresponding to the work machine position G6 on the map M in association with the work machine position G6. Displays customer name, sales representative name, and identification information.

Thus, by selecting the detail button 88 or the map button 89 displayed on the detail screen M12, the details of the operation information of the agricultural machine or the working machine position of the agricultural machine can be displayed on the information terminal 5. .
Next, the form which displays the information regarding the agricultural machine where trouble is considered to occur will be described.

In the search screen M10, under the situation where “sales company A” is input as the sales company name and “first farm” is input as the customer name, “combine” is further selected by the model selection unit 84 and the trouble selection unit It is assumed that “Yes” is selected in 85.
Then, as shown in FIG. 4, the processing unit 63 first displays “ER6120”, which is a model corresponding to the combine, from the identification information surrounded by the third range G3, and includes the model that includes this model. Information of 4 ranges G4 (sales company name, identification information, customer name, telephone number, maintenance contract, sales representative) is displayed. For example, as shown in FIG. 4, combine B with machine number “25643” and combine C with machine number “31258” are displayed.

  And the process part 63 accesses the operation information database 61, and as shown in FIG. 3, it refers to the 1st table and 2nd table corresponding to the agricultural machine (combine B, combine C) made into display object. Here, in FIG. 3, since the data indicating that a trouble has occurred is stored in the first table, the processing unit 63 displays the combine B as a display target. That is, the processing unit 63 causes a trouble for the combine C among the identification information of the combine B (machine number “25643”) and the combine C (machine number “31258”) surrounded by the fourth range G4. Because it is not, it is excluded from the display target, and the combine B where the trouble has occurred is set as the display target. Then, the operation information and the selection time when trouble occurs in this combine B are extracted from the first table.

  Then, as shown in FIG. 12, the sales company name, the identification information, the customer among the information of the combine B to be displayed (sales company name, identification information, customer name, telephone number, maintenance contract, salesperson) The name is displayed on the search result screen M11. Further, as described above, the processing unit 63 displays the time when the trouble occurs in the combine B (range G7 in FIG. 3) on the search result screen M11.

When the detail button 88 is selected on the search result screen M11, the operation information of the agricultural machine having the identification information corresponding to the detail button 88, that is, the operation information of the agricultural machine in which the trouble has occurred is displayed on the information terminal. 5 on the detail screen M12.
For example, when the detail button 88b corresponding to the combine B indicated by the model “ER6120” and the machine number “25643” is selected, the processing unit 63 accesses the first table of the operation information database 61 and accesses the combine B Among the operation information, the operation information (range G8 in FIG. 3) collected when the trouble occurs is displayed on the detailed screen M12 as shown in FIG. On the detailed screen M12, for example, an hour meter, battery voltage, tank capacity, water temperature, etc. are displayed as operation information.

Further, when the map button 89 is selected on the search result screen M11, for the agricultural machine having the identification information corresponding to the map button 89, the portable terminal position when the trouble of the agricultural machine is notified is displayed on the information terminal 5 Is displayed on the map screen M13.
For example, when the map button 89b corresponding to the combine B is selected, the processing unit 63 accesses the first table of the operation information database 61, and the portable position when the trouble of the combine B occurs (see FIG. 3). The range G9) is extracted, and as shown in FIG. 14, this portable position G9 (pointer indicating the portable position G9) is displayed on the graphic screen M13. Specifically, the processing unit 63 displays a map M around the mobile position G9 and displays the mobile position G9 on the map M. In displaying the mobile position G9 on the map screen M13, the work machine position (range G10 in FIG. 3) of the agricultural machine (combine B) that has a corresponding relationship with the mobile terminal 4 that detected the mobile position G9 is displayed. It is desirable. In addition, the processing unit 63 displays a window (window) 90 that displays information on the agricultural machine 2 corresponding to the work machine position G10 on the map M in association with the work machine position G10. It is desirable to display the customer name, sales representative name, and identification information.

As described above, by selecting the detail button 88 or the map button 89 displayed on the detail screen M12, the details of the operation information of the agricultural machine at the time of trouble occurrence or the portable position can be displayed on the information terminal 5. .
As described above, according to the work machine management system of the present invention, for example, when some trouble occurs in the work machine 2 or when a phenomenon that seems to be a trouble occurs, the transmission button of the portable terminal 4 possessed by the worker By transmitting 47, it is possible to notify the server 6 that manages that a trouble has occurred.

On the other hand, since the information terminal 5 can be connected to the server 6 and the operation information of the work machine 2 transmitted from the portable terminal 4 can be displayed on the information terminal 5, for example, a sales person who owns the information terminal 5 The person U1 and the service person U2 can deal with the trouble notified from the worker. For example, the service person in charge U2 can grasp the operating status of a plurality of work machines managed by a sales management company by accessing the server 5 using the information terminal 5 possessed by the service person. Under such circumstances, when the occurrence of a trouble is notified from a worker possessing the worker in a predetermined work machine, the service person U2 sends the operation information of the work machine in which the trouble has occurred to the server 6 It is possible to grasp the situation at the time of the occurrence of the trouble (the state of the work machine) by taking it out from the view. Here, when a repair or inspection is necessary for the work machine in which the trouble has occurred, the service person contacts the worker who owns the work machine, and after confirming the intention of the worker, The work machine can be repaired or inspected. That is, the service person U2 or the like can monitor the operation status including the occurrence of the trouble of the work machine, and can thereby respond quickly. On the other hand, since it is possible to notify the occurrence of the trouble to the server 6 simply by pressing the transmission button 47 using the portable terminal 4 possessed by the worker, from the worker notifying that the trouble has occurred, Notification of trouble can be performed quickly and easily. Since it is not necessary to search for a contact for notifying the occurrence of a trouble, the worker is also safe in this respect.

Further, when the service person U2 heads to the site where the working machine where the trouble has occurred, the position of the mobile terminal 4 is transmitted to the server 6, so that the service person U2 can identify the position of the worker and Can be express.
The notification unit 48 transmits operation information at the time of trouble occurrence to the server 6, and the server 6 (processing unit 63) displays on the information terminal 5 the work machine in which the trouble has occurred and the operation information at the time of trouble occurrence of the work machine. Therefore, the service person U2 or the like can immediately grasp the state of the work machine when the trouble occurs.

In addition, the notification unit 48 transmits the time (selection time) at the time of selection of the transmission button 47 to the server 6, and the server 6 (processing unit 63) includes the work machine in which the trouble has occurred, the operation information of the work machine, and the selection. Since the time is displayed on the information terminal 5, the service person U2 and the like can grasp the selected time when the operator has notified the trouble.
When trouble occurs, the trouble occurrence itself is first transmitted rather than the position of the portable terminal 4 and the selection time when the transmission button 47 is selected. That is, since the server 6 is given priority over the notification of the occurrence of trouble over various information associated with the trouble, the service person U2 and the like can quickly grasp that the trouble has occurred. Yes, you can earn preparation time to deal with trouble.

In addition, since the sales staff U1, the service staff U2, and the office staff U3 can see the same screen (search screen M10, search result screen M11, detail screen M12, map screen M13), the information is common. Can do.
The embodiment disclosed this time should be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

  In the embodiment described above, the operation information acquired by the notification unit 48, that is, the operation information acquired by the mobile terminal 4 when the worker recognizes that a trouble has occurred is the operation information before the selection of the transmission button 47. However, the operation information after the selection of the transmission button 47 may be the operation information at the time of occurrence of the trouble. For example, operation information for a predetermined time (for example, several minutes) after selecting the transmission button 47 may be handled as operation information when a trouble occurs.

  In addition, when there is a notification of the occurrence of a trouble, the server 6 automatically reports that the trouble has been notified to the information terminal 5a of the sales representative U1 in charge of the work implement or the information terminal 5c of the service representative U2. May be sent to. In this way, it is possible to quickly grasp that there was a trouble notification.

DESCRIPTION OF SYMBOLS 1 Work machine management system 3 Data collection device 4 Portable terminal 5 Information terminal 5a Sales terminal 5b Service terminal 5c Office terminal 6 Server 30 Operation calculation part 31 1st memory | storage part 32 1st communication part 41 Position detection part 42 2nd communication part 43 Second storage section 47 Send button 48 Notification section 49 Display section 61 Operation information database 62 Sales management database 63 Processing section 70 Work button 71 Collect button 80 Sales company input section 81 Customer input section 82 Number input section 83 Contract selection section 84 Model selection Section 85 Trouble selection section 86 Error selection section 88 Detailed button 89 Map button

Claims (5)

A server for storing work machine operation information;
A portable terminal capable of acquiring operation information from the work machine and capable of transmitting the acquired operation information to a server, and an information terminal capable of displaying the operation information stored in the server ,
The portable terminal is
Send button to notify trouble,
A collection button that can be arbitrarily selected for transmitting the operation information and transmits the operation information acquired by the mobile terminal to the server when selected .
A notification unit for notifying the server together with the identification information of the work implement that a trouble has occurred when the transmission button is selected in a state where the operation information is not transmitted to the server by the selection of the collection button ; ,
With
The server includes a processing unit for determining a working machine in which trouble has occurred from identification information and displaying the determined working machine and operation information of the working machine on the information terminal. system. When notifying the occurrence of the trouble to the server, the notification unit transmits operation information other than the operation information that has already been transmitted by selecting the collection button among the operation information acquired by the mobile terminal. working machine management system according to claim 1, characterized in that. When notifying the server of the occurrence of the trouble, the notification unit causes the mobile terminal to display a model selection screen that displays a list of work machines registered in the mobile terminal, and is selected on the model selection screen. The work machine management system according to claim 1 or 2 , wherein identification information corresponding to a work machine is transmitted to the server together with operation information acquired by the portable terminal . The server stores pre-registered work machine identification information and a person in charge of the work machine in association with each other, and the processing unit is notified when a trouble of a predetermined work machine is notified by the transmission button. information from the identification information of the registered working machine, by indexing the identification information of the predetermined work machine, a predetermined working machine, the person in charge of the predetermined working machine operating information and the predetermined work machine The work machine management system according to claim 1, wherein the work machine management system is displayed on a terminal. The said notification part hold | maintains the time when the said transmission button was selected, and transmits to the said server, The position of the said portable terminal is transmitted to a server, The Claim 1 characterized by the above-mentioned. Work machine management system.