JP6093149B2 - Gift selection support device, gift selection support method, and program - Google Patents

Description

  The present invention relates to a gift selection support apparatus that supports selection of a gift.

  Traditionally, gifts that can be matched by the gift giver and what the gift recipient wants by selecting gifts from the gift recipient or reducing the burden on the gift recipient. There was a trading system (see Patent Document 1).

  Traditionally, when a user wants to give a gift to a specific partner, a gift that automatically determines whether the partner overlaps with a gift given by a third party within a certain period of time in the past. There was a determination device (see Patent Document 2).

Japanese Patent Laid-Open No. 2002-163482 (first page, FIG. 1 etc.) JP 2006-285362 A (first page, FIG. 1 etc.)

  However, in the prior art, the gift giver could not consider the gift using information on the taste of the gift recipient.

  The gift selection support device according to the first aspect of the present invention is a product information storage unit capable of storing two or more product information having a product identifier for identifying a product, a gift destination identifier for identifying a gift destination of the product, A gift product evaluation information storage unit that can store one or more gift product evaluation information having product identifiers of products and evaluation information that is information related to evaluations of product gift recipients, a reception unit that receives gift destination identifiers, One or more gift evaluation information including a gift destination identifier received by the reception unit is acquired from the gift evaluation information storage unit, and one or more product information is acquired from the product information storage unit using the one or more gift evaluation information. A gift product comprising a product information acquisition unit to be acquired, a product catalog configuration unit that configures a product catalog to be output using one or more product information acquired by the product information acquisition unit, and an output unit that outputs the product catalog Choice It is an assistance device.

  With this configuration, the gift giver can review the gift using information related to the preference of the gift recipient.

  The gift selection support device according to the second aspect of the present invention is one or more pieces of information relating to the first invention, which is information regarding a gift destination identifier and a product for which the gift destination identified by the gift destination identifier desires a gift. A desired product information storage unit that can store desired product information is further provided, and the product information acquisition unit further acquires one or more desired product information including a gift destination identifier received by the reception unit, and the one or more desired product information Is a gift selection support device that acquires one or more pieces of product information from the product information storage unit.

  With this configuration, the gift giver can review the gift using information related to the preference of the gift recipient.

  The gift selection support device according to the third aspect of the present invention also provides a desired product information input prompt for transmitting information for urging input of desired product information to a gift destination identified by a gift destination identifier. A gift selection support device further comprising a section.

  With this configuration, it is possible to easily acquire information related to the preference of the gift recipient.

  The gift selection support device according to the fourth aspect of the invention is information relating to a product purchased by a gift recipient identified by the gift recipient identifier and the gift recipient identifier for any of the first to third inventions. The product information acquisition unit further includes a purchase product information storage unit capable of storing one or more purchase product information, and the product information acquisition unit further acquires one or more purchase product information including a gift destination identifier received by the reception unit. This is a gift selection support device that acquires one or more pieces of product information from the product information storage unit by further using the purchased product information.

  With this configuration, the gift giver can review the gift using the information regarding the preference of the gift recipient more effectively.

  In addition, the gift selection support device according to the fifth aspect of the present invention provides a gift giver identifier for identifying a gift giver and a gift destination identifier for identifying a gift recipient for the product according to any one of the first to fourth aspects. And a gift information storage unit that can store one or more gift information having a product identifier of the product to be gifted, and the product information acquisition unit includes one or more gifts including a gift destination identifier received by the reception unit A gift selection support apparatus that further acquires information and further uses one or more gift information to acquire one or more product information from a product information storage unit.

  With this configuration, it is possible to reduce the risk of overlapping gifts.

  The gift selection support device according to the sixth aspect of the present invention provides information regarding a gift destination identifier and a product to be recommended to a gift destination identified by the gift destination identifier for any of the first to fifth aspects of the invention. The product information acquisition unit further includes a recommended product information storage unit capable of storing one or more recommended product information, and the product information acquisition unit further acquires one or more recommended product information including a gift destination identifier received by the reception unit. This is a gift selection support device that acquires one or more pieces of product information from the product information storage unit by further using the recommended product information.

  With this configuration, the gift giver can review the gift using the information regarding the preference of the gift recipient more effectively.

  In addition, the gift selection support device according to the seventh aspect of the present invention is directed to any one of the first to sixth aspects, wherein the reception unit includes a gift presenter identifier, a gift destination identifier, and a product identifier of the gifted product. The product information of the product identified by the product identifier included in the gift information is received from the product information storage unit, and the product information is used to identify the gift destination identified by the gift destination identifier included in the gift information. A gift selection support further comprising: a questionnaire information composition unit that constitutes questionnaire information indicating a questionnaire to be conducted on the subject; and a transmission unit that transmits the questionnaire information to a gift destination identified by a gift destination identifier included in the gift information Device.

  With this configuration, a questionnaire can be automatically sent to a gift recipient.

  In addition, the gift selection support device of the eighth aspect of the invention relates to the seventh aspect of the invention, in which the reception unit receives a questionnaire response from a gift destination identified by the gift destination identifier, and the reception unit answers the questionnaire Is received, a thank-you letter acquisition unit is provided for acquiring a thank-you letter to be sent to the giver identified by the presenter identifier, and the sending unit selects a gift to send the thank-you letter to the giver identified by the presenter identifier. It is a support device.

  With such a configuration, it is possible to prompt a response to the questionnaire, and the gift recipient can thank the giver.

  The gift selection support device according to the ninth aspect of the present invention relates to the seventh aspect of the invention, in which the answer to the questionnaire includes information about the product constituting the desired product information, and the reception unit is identified by the gift destination identifier. When a response to a questionnaire is received from a gift recipient and the reception unit receives a response to a questionnaire, the desired product information is configured using information about the product included in the questionnaire response, and the desired product information is stored in the desired product information. A gift selection support device further comprising a storage unit for storing in the department.

  With this configuration, desired product information can be easily collected.

  In addition, in the gift selection support device of the tenth invention, in response to the eighth or ninth invention, the thank-you certificate acquisition unit transmits to the gift giver identified by the gift giver identifier using the answer to the questionnaire This is a gift selection support device that composes and acquires a thank you note.

  With this configuration, an appropriate thank-you letter can be created.

  According to the gift selection support device according to the present invention, the gift giver can examine the gift using the information on the preference of the gift recipient.

Conceptual diagram of gift selection support system according to Embodiment 1 Block diagram of the gift selection support system Block diagram of the gift selection support device 1 The flowchart explaining operation | movement of the gift selection support apparatus 1 The flowchart explaining operation | movement of the gift selection support apparatus 1 Flow chart explaining the product information acquisition process Figure showing the product information management table The figure which shows the gift evaluation information management table The figure which shows the same commodity information management table The figure which shows the purchase commodity information management table Figure showing the gift information management table Figure showing the recommended product information management table Figure showing the same user management table Figure showing the rule management table The figure which shows the area which stamps the receipt stamp which is printed on the paper of the same courier service Figure showing a display example of the product catalog Figure showing a display example of the product catalog Figure showing an example of the questionnaire information Overview of the computer system Block diagram of the computer system

  Hereinafter, embodiments of a gift selection support device and the like will be described with reference to the drawings. In addition, since the component which attached | subjected the same code | symbol in embodiment performs the same operation | movement, description may be abbreviate | omitted again.

(Embodiment 1)
In the present embodiment, a gift selection support system that stores evaluation information of a gift destination for a gifted product, generates a product catalog using the evaluation information, and presents the gift catalog to the gift giver will be described.

  In addition, in the present embodiment, a gift selection support system that generates a product catalog using information related to a gift recipient's preference in addition to the evaluation information and presents it to the giver will be described. The information about the preference of the gift recipient is information about the product desired by the gift recipient, purchased product information that is information about the product purchased by the gift recipient, and information about the product that should be recommended to the recipient. Some recommended product information. The giver is also called a gift giver. A gift destination is also called a gift destination or a gift destination.

  Further, in the present embodiment, a gift selection support system that generates a product catalog using other people's gift information for the same gift recipient and presents it to the gift giver will be described.

  Further, in the present embodiment, a gift selection support system that generates questionnaire information and presents it to a gift recipient will be described.

  Further, in the present embodiment, a gift selection support system that generates a thank-you letter and automatically transmits it to the giver when a gift recipient answers the presented questionnaire will be described.

  Further, in the present embodiment, a gift selection support system in which desired product information is stored when a presented questionnaire is answered will be described.

  FIG. 1 is a conceptual diagram of a gift selection support system in the present embodiment. The gift selection support system includes a gift selection support device 1 and one or more terminal devices 2. The gift selection support device 1 is a server device that supports selection of gifts. The terminal device 2 is a terminal device such as a gift giver, a gift destination, and a delivery agent. The terminal device 2 is a terminal such as a so-called personal computer, mobile terminal, mobile phone, or television.

  FIG. 2 is a block diagram of the gift selection support system in the present embodiment. FIG. 3 is a block diagram of the gift selection support apparatus 1.

  The gift selection support device 1 includes a product information storage unit 101, a gift evaluation information storage unit 102, a desired product information storage unit 103, a purchased product information storage unit 104, a gift information storage unit 105, a recommended product information storage unit 106, a reception Unit 107, product information acquisition unit 108, product catalog configuration unit 109, output unit 110, questionnaire information configuration unit 111, transmission unit 112, thank you acquisition unit 113, storage unit 114, ordering unit 115, and desired product information input prompting unit 116 Is provided.

  The terminal device 2 includes a terminal reception unit 21, a terminal transmission unit 22, a terminal reception unit 23, and a terminal output unit 24.

  The product information storage unit 101 constituting the gift selection support device 1 can store two or more product information. The product information is information on products that may be gifted. The product information may be considered as information that forms a product catalog. The product information has a product identifier for identifying the product. The product information includes, for example, a product name, a manufacturer name, a genre, and a photograph. The product may be considered to include a service. The product identifier is, for example, ID, product code, product name, product name / maker name pair information, or the like. The gift destination identifier is, for example, an ID, a name, a terminal IP address, a telephone number, or the like.

  The gift evaluation information storage unit 102 can store one or more gift evaluation information. The gift evaluation information is information including an evaluation related to the gifted product. The gift evaluation information includes a gift destination identifier that identifies a gift destination of the product, a product identifier of the gifted product, and evaluation information that is information regarding evaluation of the gift destination for the product. Here, the gift destination identifier is, for example, an ID for identifying the gift destination, the name of the gift destination, the IP address of the terminal, the telephone number, the address of the gift destination, and the like. Further, the evaluation information may be either “good” or “bad”, or may be one evaluation value of five-step evaluation, one evaluation value of ten-step evaluation, or the like.

  The desired product information storage unit 103 can store one or more pieces of desired product information. The desired product information is information including information on the product desired by the gift recipient. The desired product information includes a gift destination identifier and desired product related information. The desired product related information is information related to a product for which the gift recipient identified by the gift recipient identifier desires a gift.

  The purchased product information storage unit 104 can store one or more purchased product information. Purchased merchandise information is information relating to purchased merchandise. The purchased product information includes a gift destination identifier and product information of a product purchased by the user identified by the gift destination identifier. The product information usually includes information such as a product identifier and a purchase time. The purchased product information may be received from a server device that conducts an external net shop, or the gift selection support device 1 may have a function of buying and selling products. The function for buying and selling such products is not shown. Moreover, since it is a well-known technique about the function to trade goods, detailed description is abbreviate | omitted.

  The gift information storage unit 105 can store one or more gift information. The gift information is information related to the gifted product. However, the gift information may be information related to a product to be gifted. The gift information includes a gift giver identifier that identifies a gift giver of a product, a gift destination identifier that identifies a gift recipient of the product, and a product identifier of the gifted product. The gift information may have a gift date or a scheduled gift date. The gift date may be the date when the gift is applied, or the date when the product is shipped.

  The recommended product information storage unit 106 can store one or more recommended product information. The recommended product information is information including information on recommended products. The recommended product information includes a gift destination identifier and information related to a product to be recommended to the gift destination identified by the gift destination identifier. The information regarding the product to be recommended usually includes a product identifier, a genre, and the like.

  The accepting unit 107 accepts various information and instructions. For example, the reception unit 107 receives a gift selection instruction that is an instruction to select a gift. The gift selection instruction has a gift destination identifier. The gift selection instruction may be a gift destination identifier alone. In addition, the reception unit 107 may receive gift information.

  The receiving unit 107 may receive a questionnaire response from a gift recipient identified by the gift recipient identifier. Further, the reception unit 107 may receive the name of the gift recipient and obtain a gift recipient identifier from the name. In such a case, the receiving unit 107 or a means (not shown) holds a correspondence table between the gift destination identifier and the name. Moreover, it is preferable that the answer to the questionnaire includes information on the products that constitute the desired product information.

  In addition, the reception unit 107 may receive gift information that is information related to a product to be gifted. The gift information may be information related to a product scheduled to be given. The gift information is information having a presenter identifier, a gift destination identifier, and a product identifier.

  Furthermore, the reception unit 107 may receive gift completion information, which is information when delivery of a product is completed. The gift completion information is information having a presenter identifier, a gift destination identifier, and a product identifier.

  Here, “acceptance” is usually reception of information transmitted via a wired or wireless communication line, but accepts information input from an input device such as a keyboard, mouse, touch panel, optical disc, magnetic It is a concept including reception of information read from a recording medium such as a disk or a semiconductor memory.

  The product information acquisition unit 108 acquires one or more product information from the product information storage unit 101. For example, the product information acquisition unit 108 acquires one or more product information from the product information storage unit 101 using one or more rules. The rule is a rule for acquiring product information. Product information is obtained using one or more types of information among gift evaluation information, desired product information, purchased product information, gift information, and recommended product information. To get. A specific example of the rule will be described later. In addition, it is preferable that the product information acquisition unit 108 acquires product information using two or more types of information.

  The product information acquisition unit 108 usually acquires one or more product information from the product information storage unit 101 using one or more gift evaluation information. That is, usually, one or more gift evaluation information including the gift destination identifier received by the reception unit 107 is acquired from the gift evaluation information storage unit 102, and the product information is obtained using the acquired one or more gift evaluation information. One or more product information is acquired from the storage unit 101. Here, when the product information acquisition unit 108 uses the gift evaluation information, the product information acquisition unit 108 does not acquire, for example, product information of a product whose evaluation indicated by one or more gift evaluation information is low. . Here, the low evaluation means that the evaluation result indicated by the evaluation information included in the gift evaluation information is an evaluation lower than a threshold value. In addition, the product information acquisition unit 108 acquires product information of a product for which the evaluation indicated by the one or more gift evaluation information is highly evaluated. Here, high evaluation means that the evaluation result indicated by the evaluation information included in the gift evaluation information is an evaluation higher than a threshold value.

  In addition, the product information acquisition unit 108 uses one or more types of information among one or more pieces of desired product information, one or more purchased product information, one or more gift information, and one or more recommended product information. One or more pieces of product information may be acquired from the information storage unit 101.

  When the product information acquisition unit 108 uses one or more pieces of desired product information, the product information acquisition unit 108 receives one or more pieces of desired product information including the gift destination identifier received by the reception unit 107 as the desired product information storage unit 103. And one or more product information specified by the one or more desired product information is acquired from the product information storage unit 101. When the desired product information is a product identifier, the product information acquisition unit 108 acquires the product information of the product identified by the desired product information. When the desired product information is a genre, the product information acquisition unit 108 acquires product information of a product having an attribute value of the desired product information. In addition, when the desired product information includes time information indicating time and date, the product information acquisition unit 108 acquires desired product information corresponding to the closest time information from the present, and is specified by one or more specified by the desired product information It is preferable to acquire the product information from the product information storage unit 101. When the desired product information includes time information indicating time and date, the product information acquisition unit 108 acquires the desired product information corresponding to the previous time within the threshold from the current time, and is specified by the desired product information. It is preferable to acquire one or more pieces of product information from the product information storage unit 101.

  When the product information acquisition unit 108 uses one or more purchased product information, the product information acquisition unit 108 receives one or more purchased product information including the gift destination identifier received by the receiving unit 107 as the purchased product information storage unit 104. And one or more pieces of product information are obtained from the product information storage unit 101 using the purchased product information.

  If the purchased product information includes time information indicating time and date, the product information acquisition unit 108 acquires the purchased product information corresponding to the previous time within the threshold from the current time, and the product corresponding to the purchased product information It is preferable not to acquire information. This is because the products purchased recently are not given as gifts.

  When the purchased product information includes time information indicating time and date, the product information acquisition unit 108 acquires purchased product information corresponding to a past time far from the threshold from the current time, and the product corresponding to the purchased product information It is preferable to acquire information. This is to give gifts for products that were purchased quite a while ago.

  When the product information acquisition unit 108 uses one or more gift information, the product information acquisition unit 108 acquires one or more gift information including the gift destination identifier received by the reception unit 107 from the gift information storage unit 105. , One or more product information not corresponding to the one or more gift information is acquired from the product information storage unit 101. The product information not corresponding to the gift information is, for example, product information having a product identifier that is not the same as the product identifier included in the gift information, or product information having a genre that is not the same genre as the genre included in the gift information. It is. In addition, when the gift information includes time information indicating time and date, the product information of the product that the gift giver gave in the same period of last year may be acquired from the product information storage unit 101.

  Alternatively, when the product information acquisition unit 108 uses one or more gift information, the product information acquisition unit 108 acquires, from the gift information storage unit 105, one or more gift information that does not include the gift destination identifier received by the reception unit 107. Then, one or more product information corresponding to the one or more gift information is not acquired from the product information storage unit 101. This is because the product information of the product gifted by another person or the product scheduled to be gifted by another person is not acquired from the product information storage unit 101.

  Further, when the product information acquisition unit 108 uses one or more recommended product information, the product information acquisition unit 108 displays one or more recommended product information corresponding to the recommended product information received by the receiving unit 107 as a recommended product information storage unit. 106.

  The product information acquisition unit 108 includes one or more of one or more desired product information, one or more purchased product information, one or more gift information, and one or more recommended product information in addition to one or more gift evaluation information. One or more pieces of product information may be acquired from the product information storage unit 101 using more than one type of information.

  When the product information acquisition unit 108 uses one or more gift product evaluation information and one or more purchased product information, the product information acquisition unit 108 has a high evaluation as indicated by the one or more gift product evaluation information. You may acquire the merchandise information of the goods which the above-mentioned purchase merchandise information shows (the goods which have been purchased until now). When the purchased product information includes time information, the product information acquisition unit 108 indicates the time indicated by the time information included in the one or more purchased product information even if the evaluation indicated by the one or more gift evaluation information is high. Is within the threshold value from the present time (in the case of a recently purchased product), it is preferable not to acquire the product information of the product.

  When the product information acquisition unit 108 uses one or more gift evaluation information and one or more gift information, the product information acquisition unit 108 has a high evaluation of the one or more gift evaluation information, and is one or more. The product information of the product identified by the product identifier that does not include any gift information of the gift information may be acquired. Also, when the product information acquisition unit 108 uses one or more gift evaluation information and one or more gift information, the product information acquisition unit 108 has a high evaluation indicated by the one or more gift evaluation information, You may acquire the merchandise information of the goods of the genre which does not contain any gift information of one or more gift information. In addition, when the product information acquisition unit 108 uses one or more gift evaluation information and one or more gift information, the product information acquisition unit 108 has a genre in which the evaluation indicated by the one or more gift evaluation information is a highly rated genre. You may acquire the product information of the product of the genre which is the product information of the product and does not include any gift information of one or more gift information.

  When the product information acquisition unit 108 uses one or more gift product evaluation information and one or more recommended product information, the product information acquisition unit 108 is a product of a genre that is highly evaluated by the one or more gift product evaluation information. Product information, and any product information of one or more recommended product information may be acquired.

  The product catalog configuration unit 109 configures a product catalog to be output using one or more product information acquired by the product information acquisition unit 108. The product catalog only needs to have one or more product information. The data structure of the product catalog does not matter. Further, the product catalog configuration method of the product catalog configuration unit 109 does not matter.

    The product catalog configuration unit 109 can usually be realized by an MPU, a memory, or the like. The processing procedure of the product catalog configuration unit 109 is usually realized by software, and the software is recorded in a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

    The output unit 110 outputs the product catalog configured by the product catalog configuration unit 109. Here, the output is normally transmission to an external device (here, the terminal device 2), but display on a display, projection using a projector, printing with a printer, sound output, to an external device. This is a concept including transmission of data, storage in a recording medium, delivery of processing results to another processing device, another program, and the like.

  The questionnaire information configuration unit 111 configures questionnaire information indicating a questionnaire to be performed on a gift destination identified by a gift destination identifier included in the gift completion information. It is preferable that the questionnaire information configuration unit 111 acquires the product information of the product identified by the product identifier included in the gift completion information from the product information storage unit 101, and configures the questionnaire information using the product information. . Note that it is preferable that the questionnaire information configuration unit 111 configures the questionnaire information immediately after the reception unit 107 receives the gift completion information or within the threshold time.

  The transmission part 112 transmits the questionnaire information which the questionnaire information structure part 111 comprised to the gift destination identified by the gift destination identifier which gift information has. Moreover, the transmission part 112 transmits a thank-you letter to the presenter identified by the presenter identifier. The gift information usually includes information indicating a transmission destination. The information indicating the transmission destination is, for example, a mail address or an IP address.

  The letter-of-thank acquisition unit 113 acquires a letter of thanks to be sent to the gift giver identified by the gift-giver identifier when the reception unit 107 accepts the answer to the questionnaire. In addition, it is preferable that the thank-you acquisition unit 113 configures and acquires a thank-you letter that is sent to the gift giver identified by the presenter identifier using the answer to the questionnaire.

  When the accepting unit 107 accepts a questionnaire response, the accumulating unit 114 configures desired product information using information related to the product included in the questionnaire answer, and accumulates the desired product information in the desired product information storage unit 103. . The accumulation unit 114 accumulates the gift evaluation information received by the reception unit 107 in the gift evaluation information storage unit 102. Further, the storage unit 114 stores the desired product information received by the receiving unit 107 in the desired product information storage unit 103. Further, the storage unit 114 stores the purchased product information received by the receiving unit 107 in the purchased product storage unit 104. The accumulation unit 114 accumulates the gift information received by the reception unit 107 in the gift information storage unit 105. Further, the storage unit 114 stores the recommended product information received by the receiving unit 107 in the recommended product information storage unit 106.

  The ordering unit 115 performs an ordering process when the receiving unit 107 receives gift information. The order processing may be any processing related to ordering. The ordering process may be a process of printing an order form composed of gift information, or gift information or a part of the gift information (given by, giftee, product information only, etc.) to other devices (for example, an ordering server). ) May be transmitted.

  The desired product information input prompting unit 116 transmits information that prompts input of desired product information to the gift destination identified by the gift destination identifier. The timing at which the desired product information input prompting unit 116 transmits information is not limited. However, the timing at which the desired product information input prompting unit 116 transmits the information is preferably within a threshold from a predetermined time, for example. The predetermined time is, for example, June 1 before a certain period of starting the middle business season or November 1 before a certain period of beginning of the year-end sales battle. It is preferable that the desired product information input prompting unit 116 holds the input timing of the desired product information in advance. Then, the desired product information input prompting unit 116 determines whether it is the input timing of the desired product information, and transmits the information prompting the input of the desired product information when it is the input timing. The input timing of the desired product information has the same meaning as the transmission timing of information that prompts input of the desired product information.

  The terminal reception part 21 which comprises the terminal device 2 receives various information and instructions from a user. A user is a gift giver, a gift recipient, or another person.

  The input means for various information and commands may be anything such as a numeric keypad, keyboard, mouse or menu screen. The terminal reception unit 21 can be realized by a device driver for input means such as a numeric keypad and a keyboard, control software for a menu screen, and the like.

  The terminal transmission unit 22 transmits various information and commands received by the terminal reception unit 21 to the gift selection support device 1 and the like.

  The terminal receiving unit 23 receives information from the gift selection support device 1 or the like.

  The terminal output unit 24 outputs information received by the terminal receiving unit 23. Here, the output is usually a display on a display, but projection using a projector, printing with a printer, sound output, transmission to an external device, accumulation in a recording medium, external device (here The concept includes transmission to the terminal device 2), delivery of the processing result to another processing device, another program, and the like.

  The product information storage unit 101, desired product information storage unit 102, purchased product information storage unit 103, purchased product storage unit 104, gift information storage unit 105, and recommended product information storage unit 106 are preferably non-volatile recording media. However, it can also be realized with a volatile recording medium. There is no limitation on the process of storing the product information in the product information storage unit 101 or the like. For example, merchandise information or the like may be stored in the merchandise information storage section 101 or the like via a recording medium, and the merchandise information or the like transmitted via a communication line or the like is stored in the merchandise information storage section 101 or the like. Alternatively, the product information input via the input device may be stored in the product information storage unit 101 or the like.

  The reception unit 107, the output unit 110, the transmission unit 112, the ordering unit 115, the desired product information input prompting unit 116, the terminal transmission unit 22, and the terminal reception unit 23 are realized by, for example, wired or wireless communication means.

  The product information acquisition unit 108, the product catalog configuration unit 109, the questionnaire information configuration unit 111, the thank-you certificate acquisition unit 113, and the storage unit 114 can be usually realized by an MPU, a memory, or the like. The processing procedure of the merchandise information acquisition unit 108 and the like is usually realized by software, and the software is recorded on a recording medium such as a ROM. However, it may be realized by hardware (dedicated circuit).

  The terminal output unit 24 may be considered as including or not including an output device such as a display or a speaker. The terminal output unit 24 may be implemented by output device driver software, or output device driver software and an output device.

  Next, operation | movement of the gift selection support apparatus 1 is demonstrated using the flowchart of FIG. 4, FIG.

  (Step S401) The receiving unit 107 determines whether a gift selection instruction has been received. If a gift selection instruction is accepted, the process proceeds to step S402. If a gift selection instruction is not accepted, the process proceeds to step S406. The reception here is usually reception from the terminal device 2.

  (Step S402) The merchandise information acquisition unit 108 acquires a gift destination identifier from the gift selection instruction received in step S401.

  (Step S403) The product information acquisition unit 108 acquires one or more product information. Such processing is referred to as product information acquisition processing. The product information acquisition process will be described with reference to the flowchart of FIG.

  (Step S404) The product catalog construction unit 109 constructs a product catalog from the one or more product information acquired in step S403.

  (Step S405) The output unit 110 outputs the product catalog configured in step S404. The output here is usually transmission to the terminal device 2 that has transmitted the gift selection instruction. The process returns to step S401.

  (Step S406) The receiving unit 107 determines whether or not gift evaluation information has been received. If the gift evaluation information is received, the process goes to step S407, and if the gift evaluation information is not received, the process goes to step S408.

  (Step S407) The storage unit 114 stores the gift evaluation information received in step S406 in the gift evaluation information storage unit 102. The process returns to step S401.

  (Step S408) The receiving unit 107 determines whether or not the desired product information has been received. If the desired product information is received, the process goes to step S409, and if the desired product information is not received, the process goes to step S410.

  (Step S409) The accumulation unit 114 accumulates the desired product information received in Step S408 in the desired product information storage unit 103. The process returns to step S401.

  (Step S410) The receiving unit 107 determines whether purchased product information has been received. If purchased product information is accepted, the process proceeds to step S411, and if purchased product information is not accepted, the process proceeds to step S412.

  (Step S411) The storage unit 114 stores the purchased product information received in Step S406 in the purchased product information storage unit 104. The process returns to step S401.

  (Step S412) The accepting unit 107 determines whether or not gift information has been accepted. If gift information is accepted, the process goes to step S413, and if gift information is not accepted, the process goes to step S414.

  (Step S413) The ordering unit 115 performs an ordering process using the gift information.

  (Step S414) The storage unit 114 stores the gift information received in step S412 in the gift information storage unit 105. The process returns to step S401.

  (Step S415) The receiving unit 107 determines whether or not recommended product information has been received. If the recommended product information is received, the process goes to step S416, and if the recommended product information is not received, the process goes to step S417.

  (Step S416) The accumulation unit 114 accumulates the recommended product information received in Step S406 in the recommended product information storage unit 106. The process returns to step S401.

  (Step S417) The accepting unit 107 determines whether or not gift completion information has been accepted. If the gift completion information is accepted, the process goes to step S418. If the gift completion information is not accepted, the process goes to step S420.

  (Step S418) The questionnaire information configuration unit 111 configures questionnaire information using the gift completion information received in step S417. The questionnaire information configuration unit 111 holds, for example, a questionnaire information template. And then. The questionnaire information configuration unit 111 acquires information for insertion into the template from the gift completion information, inserts the information into the template, and configures questionnaire information. The information to be inserted into the template is, for example, a gift destination identifier, a gift giver identifier, a product identifier, or the like.

  (Step S419) The transmission part 112 transmits the questionnaire information comprised by step S418 to the gift destination identified by the gift destination identifier. The transmission to the gift recipient is transmission to the terminal device 2 of the gift recipient. The process returns to step S401.

  (Step S420) The receiving unit 107 determines whether or not a questionnaire response has been received. If the answer to the questionnaire is accepted, the process goes to step S421, and if the answer to the questionnaire is not accepted, the process goes to step S424.

  (Step S421) The accumulating unit 114 accumulates the questionnaire response accepted in Step S420 in a recording medium (not shown).

  (Step S422) The thank you note acquisition unit 113 acquires a thank you note. The letter-of-thank acquisition unit 113 holds, for example, a template for a thank-you letter, acquires predetermined information from a response to a questionnaire, and inserts the information into the template to form a thank-you letter. The predetermined information includes, for example, a gift destination identifier, a gift giver identifier, a product name, a product image, and the like.

  (Step S423) The transmission unit 112 transmits the thank-you letter acquired in Step S422 to the giver identified by the presenter identifier. Transmission to the giver is usually transmission to the terminal device 2 of the giver.

  (Step S424) The desired product information input prompting unit 116 determines whether it is the input timing of the desired product information. If it is the input timing of the desired product information, the process goes to step S424, and if it is not the input timing of the desired product information, the process returns to step S401.

  (Step S425) The desired product information input prompting unit 116 transmits information for prompting input of desired product information to a gift destination identified by the gift destination identifier. The transmission to the gift destination is usually transmission to the terminal device 2 of the gift destination. The process returns to step S401.

  In the flowcharts of FIGS. 4 and 5, the processing is ended by powering off or interruption for aborting the processing.

  Next, the merchandise information acquisition process of step S403 will be described using the flowchart of FIG.

  (Step S601) The product information acquisition unit 108 acquires the gift evaluation information having the gift destination identifier acquired in Step S402 from the gift evaluation information storage unit 102.

  (Step S602) The merchandise information acquisition unit 108 substitutes 1 for a counter i.

  (Step S603) The product information acquisition unit 108 determines whether or not the i-th rule exists. The rule is a rule for acquiring product information. It is assumed that one or more rules are stored in the product information acquisition unit 108, for example.

  (Step S604) The merchandise information acquisition unit 108 acquires the i-th rule.

  (Step S605) The product information acquisition unit 108 acquires information corresponding to the i-th rule. The information here is one or more types of information among gift evaluation information, desired product information, purchased product information, gift information, and recommended product information.

  (Step S606) The product information acquisition unit 108 acquires information conforming to the i-th rule from the storage unit corresponding to the one or more types of information acquired in step S605. The information acquired here is one or more product identifiers, attribute values such as one or more product genres, and the like.

  (Step S607) The product information acquisition unit 108 acquires one or more pieces of product information from the product information storage unit 101 using the information acquired in step S605.

  (Step S608) The product information acquisition unit 108 adds one or more product information to a buffer (not shown).

  (Step S609) The merchandise information acquisition unit 108 increments the counter i by 1. The process returns to step S603.

  (Step S610) The product information acquisition unit 108 performs a unique process in the buffer. As a result, the duplicate product information is deleted, and the product information in the buffer is not duplicated. Return to upper process.

  Next, the operation of the terminal device 2 will be described. The terminal reception unit 21 of the terminal device 2 receives a gift selection instruction having a gift destination identifier, gift evaluation information, desired product information, purchased product information, gift information, recommended product information, gift completion information, a questionnaire response, etc. In the case, the terminal transmission unit 22 transmits these instructions or information to the gift selection support device 1.

  When the terminal receiving unit 23 of the terminal device 2 receives information from the gift selection support device 1 or the like, the terminal output unit 24 outputs the information. The information received by the terminal receiving unit 23 is, for example, information that prompts the user to input a product catalog, questionnaire information, a thank-you note, and desired product information.

  The specific operation of the gift selection support system in the present embodiment will be described below. A conceptual diagram of the gift selection support system is shown in FIG.

  FIG. 7 is a product information management table stored in the product information storage unit 101 of the gift selection support device 1. The product information management table includes a large number of records having “ID”, “product name”, “maker name”, “genre”, “image”, and the like. “ID” is information for identifying a record, and may be considered as a product identifier here. The product identifier may be a product name. Further, although not shown, the record of the product information management table preferably includes information such as price, information indicating the features of the product, URL for explaining details of the product, and the like.

  FIG. 8 is a gift evaluation information management table stored in the gift evaluation information storage unit 102. The gift evaluation information management table includes a record having “ID”, “gift destination information”, “gift information”, “evaluation information”, “time information”, and the like. “ID” is information for identifying a record. “Gift destination information” is information related to a gift destination, and here includes “gift destination identifier” and “gift destination name”. “Gift name” is the name of the gift recipient. “Gift information” is information related to a gift, and here has “product identifier”, “product name”, and “genre”. Here, the “time information” is a date when the product is gifted, a date when the gift selection support apparatus 1 accepts the gift evaluation information, or a date when the product is consumed.

  FIG. 9 is a desired product information management table stored in the desired product information storage unit 103. The desired product information management table includes a record having “ID”, “gift destination information”, “desired product information”, and the like. “ID” is information for identifying a record. “Gift destination information” is information related to a gift destination, and here has “gift destination identifier” and “gift destination name”. The “desired product information” is information relating to the desired product, and here has “product identifier”, “product name”, and “genre”. The “desired product information” may be only “product identifier”, only “product identifier” and “product name”, or only “genre”.

  FIG. 10 is a purchased product information management table stored in the purchased product information storage unit 104. The purchased product information management table includes a record having “ID”, “purchaser information”, “purchased product information”, “time information”, and the like. “ID” is information for identifying a record. “Purchaser information” is information relating to the purchaser, and here has a “purchaser identifier” and “purchaser name”. The “purchaser identifier” and “purchaser name” are the same information as the “gift destination identifier” and “gift destination name”, respectively. Here, “purchased product information” includes “product identifier”, “product name”, and “genre”.

  FIG. 11 is a gift information management table stored in the gift information storage unit 105. The gift information management table includes a record having “ID”, “gifter information”, “gift destination information”, “gift product information”, “time information”, and the like. “ID” is information for identifying a record. “Gift giver information” is information related to the giver, and here has “gift giver identifier” and “gift giver name”. “Gift destination information” is information related to a gift destination, and here has “gift destination identifier” and “gift destination name”. “Gift product information” is information relating to a gift, and here has “product identifier” and “product name”.

  FIG. 12 is a recommended product information management table stored in the recommended product information storage unit 106. The recommended product information management table includes a record having “ID”, “gift destination information”, “recommended product information”, and the like. “Gift destination information” is information relating to a gift destination, and here has “gift destination identifier”, “gift destination name”, and “gift destination attribute”. The “gift destination attribute” is an attribute of a gift destination, for example, age, age range, gender, occupation, annual income, annual income range, and the like. “Recommended product information” is information relating to a product to be recommended, and here has “product identifier”, “product name”, and “genre”. The “recommended product information” may be only “product identifier”, only “product identifier” and “product name”, or only “genre”. Further, in the record of the recommended product information management table, “gift destination information” may be NULL. Such a record includes information on products to be recommended to all gift recipients.

  FIG. 13 is a user management table stored in a user management unit (not shown). The user management table includes records having “ID”, “user identifier”, “name”, “user attribute”, “address”, and the like. The “user attribute” includes, for example, “sex”, “age”, “hobby”, “preference”, and the like. “Preferences” may store information on favorite gifts. The information related to the gift is, for example, a genre or a product name. Further, the “address” here is a mail address. Here, it is assumed that the users managed by the user management table include both a gift giver and a gift destination.

  In addition, the desired product information input prompting unit 116 holds in advance November 1 that is a certain period before the year-end gift sales campaign and June 1 that is a certain period before the midsummer sales battle as the input timing of the desired product information. Suppose that

  Furthermore, it is assumed that the product information acquisition unit 108 holds the rule management table shown in FIG. The rule management table holds one or more rules for acquiring the product information of the products that make up the product catalog. In FIG. 14, eight rules are stored. The product information acquisition unit 108 acquires one or more product information that matches the eight rules of FIG. 14 from the product information management table of FIG. Then, it is assumed that the product information acquisition unit 108 sorts the acquired product information using the score acquired from the rule and the score given to the product information. Note that the product information acquisition unit 108 may acquire only product information whose score is equal to or greater than a threshold value.

  Further, the rule “ID = 1” in FIG. 14 obtains product information of a product whose evaluation information is “5” in the gift product evaluation information corresponding to the gift recipient, and assigns a score “5” to the product information. It means to do. The rule “ID = 2” is that the evaluation information included in the gift evaluation information corresponding to the gift destination is 4 or more, and the desired product information corresponding to the gift destination is “product identifier = empty (in FIG. 9). This means that product information that satisfies the conditions “-”) and “genre matches” is acquired, and a score “4” is assigned to the product information. Further, the rule “ID = 3” means that product information of a product whose product identifiers included in the desired product information corresponding to the gift destination match is acquired, and a score “10” is given to the product information. The rule of “ID = 4” is that the evaluation information included in the gift evaluation information corresponding to the gift destination is a product with 4 or more and the time information included in the purchased product information corresponding to the gift destination is 2 from the present. Acquire product information for products that have not been purchased within two months (not purchased within two months) and that have not been gifted or planned to be given by a user other than the recipient (others). , It means that a score “4” is given to the product information. The rule of “ID = 5” is a product whose evaluation information included in the gift evaluation information corresponding to the gift destination matches the genre included in the product information of the product of 4 or more, and the purchase corresponding to the gift destination This means that the product information of a product whose time information is 2 months ahead (purchased before 2 months) is acquired, and a score “4” is given to the product information. Further, the rule of “ID = 6” acquires product information of a product whose purchase information corresponding to the gift recipient has time information that is earlier than 6 months (purchased before 6 months), This means that a score “2” is given to the product information. The rule of “ID = 7” is a product whose purchase information corresponding to the gift recipient has time information that is not within two months (not purchased within two months), and that has recommended product information. This means that the product information of the product identified by the identifier is acquired, and a score “3” is given to the product information. Furthermore, the rule of “ID = 8” is a product in which the genre included in the product information of the product whose evaluation information included in the gift evaluation information corresponding to the gift destination is “5”, and corresponds to the gift destination. The desired product information is a product satisfying the condition that “product identifier = empty” and “genre match”, and the purchase information corresponding to the gift recipient has time information that is earlier than one month (one month) A genre that is a product that has been purchased earlier) and that has not been gifted or planned to be given by a user other than the gift recipient (others), and that matches the genre of the recommended product information Means that product information of the product is acquired and a score “8” is given to the product information. In addition, when two or more rules match one product information, the product information acquisition unit 108 sets the score of the two or more matching rules as the score of the one product information.

  Now, suppose that it is November 1, 2012. Then, the desired product information input prompting unit 116 determines that it is currently the input timing of the desired product information. Then, the desired product information input prompting unit 116 transmits information that prompts the user managed in the user management table of FIG. 13 to input the desired product information. Note that the desired product information input prompting unit 116 acquires the attribute value of “address” in the user management table of FIG. 13 and transmits information prompting the user to input the desired product information by email. Further, here, it is assumed that the information prompting the user to input desired product information includes, for example, the URL of a web page having a screen for inputting desired product information. The screen for inputting the desired product information is not limited.

  Then, for example, the terminal receiving unit 23 of the terminal device 2 of “Tanaka A male” receives an email urging input of desired product information. And the terminal output part 24 outputs the said mail. Next, it is assumed that “Tanaka A male” has clicked on the URL in the e-mail and acquired a screen for inputting desired product information. Since this technique is a known technique for web browsers, a description thereof will be omitted. Then, it is assumed that “Tanaka A male” has input the genre “beer” as the desired product information on the screen for inputting the desired product information. Next, the terminal reception unit 21 receives the genre “beer”. Next, the terminal transmission unit 22 transmits the user identifier “101”, the name “Tanaka A male”, and the genre “beer” to the gift selection support device 1.

  Next, the reception unit 107 of the gift selection support device 1 receives the user identifier “101”, the name “Tanaka A man”, and the genre “beer” from the terminal device 2 of “Tanaka A man”. Then, the accumulating unit 114 accumulates the received information in the desired product information management table. The accumulated desired product information and the like is a record of “ID = 1” in FIG. Similarly, it is assumed that the record of “ID = 2, 3, 4” in the desired product information management table is also accumulated.

  Further, a gift recipient or a third party (a courier company or the like) inputs gift evaluation information to the terminal device 2. For example, when a delivery company inputs, it is assumed that an area for stamping a receipt stamp as shown in FIG. 15 is printed on the delivery package paper. In other words, the gift destination of the gift item shows the evaluation at the place where the seal stamp is pressed. In other words, if you have stamped the column “Very happy”, if the evaluation information is “5”, if you are stamped in the “I am happy” column, if the evaluation information is “4”, if you stamped in the “Neither” column, the evaluation information will be When the “3” and “not so liking” fields are stamped, the evaluation information is “2”, and when the “not liking” field is stamped, the evaluation information is “1”. Then, the courier service provider inputs gift evaluation information including gift destination information, gift information, and evaluation information to the terminal device 2. Next, the terminal reception unit 21 of the terminal device 2 receives the gift evaluation information, and the terminal transmission unit 22 transmits the gift evaluation information to the gift selection support device 1. The reception unit 107 of the gift selection support device 1 receives the gift evaluation information, and the storage unit 114 stores the gift evaluation information in the gift evaluation information management table. In addition, when accumulating the gift evaluation information, the accumulating unit 114 preferably acquires time information (current date) and accumulates it in the gift evaluation information management table. In addition, the gift evaluation information may be input using the terminal device 2 that the gift recipient user is confident of. Also in this case, the process for storing the gift evaluation information is the same as the process described above.

  Further, it is assumed that the purchase destination information is input to the gift destination by the user (gift destination) and stored in the gift selection support device 1 by a product purchase device (not shown). Assume that the purchased product information management table shown in FIG. 10 is configured. Note that it is preferable that the product purchase device (not shown) temporarily stores the purchased product information in its own device and transmits it to the gift selection support device 1. Further, the product purchase device (not shown) is, for example, a server device that realizes Internet shopping, such as “http://www.rakuten.co.jp/”, “http://www.rakuten.co.jp/”, etc. Since the technology is also implemented in the server device for the web page, detailed description is omitted.

  Further, it is assumed that the gift giver determines a gift and inputs gift information to the terminal device 2. Then, the terminal reception unit 21 of the terminal device 2 receives the gift information, and the terminal transmission unit 22 transmits the gift information to the gift selection support device 1. And the reception part 107 of the gift selection support apparatus 1 receives gift information, and the ordering part 115 performs an ordering process. Then, the storage unit 114 stores the gift information in the gift information management table. The table constructed in this way is the gift information management table of FIG. The gift information management table may be a set of records that are information about gifts that have been gifted, or a set of records that are information about gifts that are scheduled to be gifted, or both records. It may be a set of

  In addition, the recommended product information management table stores recommended product information such as trendy products or products sold by means not shown. Further, in the recommended product information management table, information on recommended products of a specific gift destination may be accumulated by recommendation means. For example, the recommendation means can be performed by a known technique such as collaborative filtering, and a detailed description thereof will be omitted.

  In this situation, “Kato Eko” thinks that he will give a year-end gift to “Tanaka A male”, and “Kato Eko” gives a gift selection instruction having “101” as a gift destination identifier (same meaning as the user identifier). Is input to the terminal device 2. Then, the reception unit 107 of the terminal device 2 receives a gift selection instruction. Next, the terminal transmission unit 22 transmits a gift selection instruction having the gift destination identifier “101” to the gift selection support device 1.

  Next, the reception unit 107 of the gift selection support device 1 receives a gift selection instruction.

  Next, the product information acquisition unit 108 acquires the gift destination identifier “101” from the received gift selection instruction.

  Next, the product information acquisition unit 108 acquires one or more product information as follows using the rule management table of FIG.

  First, the product information acquisition unit 108 applies the rule of “ID = 1” in FIG. That is, the merchandise information acquisition unit 108 is gift evaluation information corresponding to the gift destination identifier “101”, and “ID = 1, 7” that matches “evaluation information = 5” of the rule “ID = 1”. Record information is acquired from the gift evaluation information management table of FIG. Then, the product information acquisition unit 108 performs “ID” of FIG. 14 for the product identified by the product identifiers “2” and “42” included in the record of “ID = 1, 7” of the gift evaluation information management table. The score “5” included in the rule “= 1” is assigned. That is, the product information acquisition unit 108 acquires information (2, 5) and (42, 5) that are a set of (product identifier, score).

  Next, the product information acquisition unit 108 applies the rule of “ID = 2” in FIG. That is, the product information acquisition unit 108 is the gift product evaluation information corresponding to the gift destination identifier “101”, and the rule “ID = 2” of ““ evaluation information> = 4 ”AND“ desired product information. Product identifier = Product information of products matching “Sky & product information.genre = desired product information.genre” ”is acquired. Here, the product information acquisition unit 108 is a record including a gift destination identifier “101”, and is information on a record of “ID = 1, 4, 7” that matches “evaluation information> = 4”. “2”, “31”, and “42” are acquired from the gift evaluation information management table of FIG. Next, the product information acquisition unit 108 acquires the genre “beer” that is a record including the gift destination identifier “101” and has the record “product identifier = empty” from the desired product information management table of FIG. 9. Next, the product information acquisition unit 108 acquires a product identifier of a product satisfying the genre “beer” from the product identifiers “2”, “31”, and “42” from the product information management table of FIG. Here, the product information acquisition unit 108 acquires the product identifier “2”. Then, the score “4” included in the rule “ID = 2” in FIG. 14 is assigned to the product identified by the product identifier “2”. Then, the product information acquisition unit 108 acquires a set (2, 4) of (product identifier, score). In the process so far, the product information acquisition unit 108 has obtained information (2, 9) and (42, 5) which are a set of (product identifier, score). Note that (2, 9) is (2, 5) obtained when applying the rule of “ID = 1” and (2, 4) obtained when applying the rule of “ID = 2”. It is the information obtained by adding together. Here, adding is to calculate the sum of scores for the same product identifier.

  Next, the product information acquisition unit 108 applies the rule “ID = 3” in FIG. 14. That is, the product information acquisition unit 108 tries to acquire a product identifier from a record in which the product identifier in the desired product information corresponding to the gift destination identifier “101” is not empty. Here, the product information acquisition unit 108 acquires the product identifier “63”. Next, the product information acquisition unit 108 acquires the score “10” included in the rule “ID = 3” in FIG. 14. And the merchandise information acquisition part 108 obtains (63,10). At the above stage, the product information acquisition unit 108 has obtained information (2, 9) (42, 5) and (63, 10) which are a set of (product identifier, score).

  Next, the product information acquisition unit 108 applies the rule “ID = 4” in FIG. 14. That is, the product information acquisition unit 108 is gift evaluation information corresponding to the gift destination identifier “101”, and “ID = 4” rule ““ evaluation information> = 4 ”AND“! (Purchased product information.time). Information> = Current -2 months) & Gift information.Gift information! Here, “! (Purchased product information.time information> = current-2 months)” indicates that the gift recipient identified by the gift recipient identifier “101” has not been purchased within two months. “Gift information. Giftee identifier! = 101” indicates that the giftee identifier included in the gift information is not “101”. That is, “gift information. Gift destination identifier! = 101” indicates that another person has not given a gift or has no plan to give a gift. More specifically, the merchandise information acquisition unit 108 is gift evaluation information corresponding to the gift destination identifier “101” and satisfies the “ID = 4” rule “evaluation information> = 4”. Product identifiers “2”, “31”, and “42” included in the record “ID = 1, 4, 7” of the information management table are extracted. Then, the product information acquisition unit 108 is a record including the gift destination identifier “101” from the purchase information management table of FIG. 10 and satisfies “! (Purchased product information.time information> = current-2 months)”. The product identifier “1” is acquired from the record (record with ID = 1). Since the product identifier “1” does not exist in the product identifiers “2”, “31”, and “42”, the extracted product identifier is not changed and remains “2”, “31”, and “42”. It is. Next, the product information acquisition unit 108 uses “gift information. Gift destination identifier! = 101”, and the product identifier “41” included in the record of “ID = 1, 2” from the gift information management table of FIG. “42” is acquired. The product identified by the product identifiers “41” and “42” is a product scheduled to be given by another person or a gifted product. Then, the product information acquisition unit 108 removes “42” from the extracted product identifiers “2”, “31”, and “42”, and obtains product identifiers “2” and “31”. Next, the product information acquisition unit 108 acquires the score “4” included in the rule “ID = 4” in FIG. 14, assigns it to the product identifiers “2” and “31”, and sets (product identifier, score) A set (2, 4) (31, 4) is obtained. Then, the merchandise information acquisition unit 108 adds (2, 4) (31, Add 4) together. Then, the merchandise information acquisition unit 108 obtains (2, 13) (42, 5) (63, 10) and (31, 4).

  Next, the product information acquisition unit 108 applies the rule “ID = 5” in FIG. 14. That is, the product information acquisition unit 108 is gift evaluation information corresponding to the gift destination identifier “101”, and the rule “ID = 5” “evaluation information> = 4” AND “purchased product information.time information < The product information of the product matching “currently -2 months” is acquired. Here, “purchased product information.time information <current-2 months” indicates that the gift recipient identified by the gift recipient identifier “101” has purchased two months earlier. More specifically, the merchandise information acquisition unit 108 is gift evaluation information corresponding to the gift destination identifier “101” and satisfies the “ID = 4” rule “evaluation information> = 4”. Product identifiers “2”, “31”, and “42” included in the record “ID = 1, 4, 7” of the information management table are extracted. Then, the product information acquisition unit 108 is a record including the gift destination identifier “101” from the purchase information management table of FIG. 10, and a record satisfying “purchased product information.time information <current-2 months” (ID = Product identifier “31” is acquired from the first record. Then, the product information acquisition unit 108 acquires the product identifiers “31” and “42” by ANDing the extracted product identifiers “2”, “31”, and “42” and the product identifier “31”. Next, the product information acquisition unit 108 acquires the score “4” included in the rule “ID = 5” in FIG. 14, assigns it to the product identifier “31”, and sets (31 product identifier, score) (31 , 4). Then, the product information acquisition unit 108 adds (31, 4) to the information (2, 13) (42, 5) (63, 10) and (31, 4), which is a set of (product identifier, score) already obtained. Add 4) together. Then, the product information acquisition unit 108 obtains (2, 13) (42, 5) (63, 10) and (31, 8).

  Next, the product information acquisition unit 108 applies the rule of “ID = 6” in FIG. That is, the product information acquisition unit 108 is purchase information corresponding to the gift destination identifier “101”, and a record that matches “purchased product information.time information <current-6 months” of the rule “ID = 5”. Get the product identifier you have. The merchandise information acquisition unit 108 acquires the merchandise identifier “31” included in the record of “ID = 2” including the gift destination identifier “101” and the time information indicating 6 months ahead from the present. Next, the product information acquisition unit 108 acquires the score “2” included in the rule “ID = 6” in FIG. 14, assigns it to the product identifier “31”, and sets (31 product identifier, score) (31 , 2). Then, the product information acquisition unit 108 adds (31, 8) to the information (2, 13) (42, 5) (63, 10) and (31, 8) that is a set of (product identifier, score) that has already been obtained. Add 2). Then, the product information acquisition unit 108 obtains (2, 13) (42, 5) (63, 10) and (31, 10).

  Next, the product information acquisition unit 108 applies the rule “ID = 7” in FIG. 14. That is, the product information acquisition unit 108 matches “! (Purchased product information.time information> = current-2 months)” of the rule “ID = 4” from the purchased product information corresponding to the gift destination identifier “101”. The record “ID = 2” to be selected is selected from the purchase information management table of FIG. 10, and the product identifier “31” is obtained from the record. Next, the product identifier “51” is acquired from the record of “ID = 3” that is a record corresponding to the “recommended product” of the rule of “ID = 4” and includes the gift destination identifier “101”. . Then, the product information acquisition unit 108 obtains the value “empty” from the product identifier “31” AND the product identifier “51”. That is, as a result of applying the rule “ID = 7” in FIG. 14, the product information acquisition unit 108 cannot acquire the product identifier. That is, the information which is a set of (product identifier, score) at this stage remains (2, 13) (42, 5) (63, 10) and (31, 10).

  Furthermore, the merchandise information acquisition unit 108 applies the rule of “ID = 8” in FIG. First, the merchandise information acquisition unit 108 searches the gift evaluation information management table using “genre corresponding to“ evaluation information = 5 ”” included in the rule of “ID = 8”, and gives a gift destination identifier “101”. ”And genre information“ beer ”and“ ham ”are acquired from the record corresponding to“ evaluation information = 5 ”. Next, the product information acquisition unit 108 is a record including a gift destination identifier “101” using “product identifier = empty & genre matches” of the desired product information included in the rule of “ID = 8”. The genre “beer” of the record of “ID = 1” that matches “product identifier = empty & genre matches” is acquired from the desired product information management table. The product information acquisition unit 108 performs an AND operation on the previously acquired genre “beer” and “ham” and the acquired genre “beer” to obtain only the genre “beer”. Next, a record including a gift destination identifier “101” using “purchased before one month” of purchased product information included in the rule of “ID = 8”, and “time information <current The record of “ID = 2” that matches “−1 month” is acquired. Then, the product information acquisition unit 108 executes “genre“ beer ”and product identifier“ 1 ””. As a result, the product information acquisition unit 108 did not obtain a product identifier. Here, since the product information acquisition unit 108 has not obtained the product identifier (there is no product identifier that satisfies the condition), the process of the rule “ID = 8” in FIG. 14 ends. The rule “ID = 8” in FIG. 14 has conditions using gift information and recommended product information. However, since there is no product identifier that satisfies the conditions, the gift information and recommended product information are used. There is no need to evaluate the conditions.

  Through the above processing, the product information acquisition unit 108 obtains information (2, 13) (42, 5) (63, 10) (31, 10) that is a set of (product identifier, score).

  Next, the product catalog construction unit 109 constructs a product catalog using the information of the above-mentioned (product identifier, score) group. First, the product catalog configuration unit 109 rearranges the product identifiers in descending order of score. Then, the product catalog configuration unit 109 obtains product identifiers “2”, “63”, “31”, and “42”.

  Next, the product catalog configuration unit 109 converts predetermined information among the product information of each product identified by the product identifiers “2”, “63”, “31”, and “42” into the product information management table in FIG. Get from. Here, the predetermined information is, for example, a product name, a manufacturer name, an image, a URL, detailed information, and the like.

  And the product catalog structure part 109 arrange | positions the product information acquired in order of a score, and comprises the product catalog to output.

  Next, the output unit 110 transmits the configured product catalog to the terminal device 2 of “Kato Eko”.

  Next, the terminal receiving unit 23 of the terminal device 2 of “Kato Eko” receives the product catalog, and the terminal output unit 24 displays the product catalog. A display example of such a product catalog is shown in FIG.

  The product information acquisition unit 108 may acquire one or more product information for each of one or two or more rules. In such a case, the product catalog configuration unit 109 configures a product catalog by dividing product information for each of one or more rules. An example of the output product catalog in this case is shown in FIG. In FIG. 17, product information is displayed for each of two rules, rule A and rule B. Rule A is a rule for acquiring a product recommended for a gift recipient, and Rule B is a rule for acquiring a product that the gift recipient is happy with.

  Next, it is assumed that “Kato Eko” selects the first product “Beer B” from the screen of FIG. 16 and presses the “Send button”. Here, the selection of the product “beer B” means that a check box “Give gift” is checked.

  Then, the terminal reception unit 21 of the terminal device 2 of “Kato Eko” receives gift information having a product identifier “2”, a gift destination identifier “101”, and a presenter identifier “105”. Then, the terminal transmission unit 22 transmits the gift information to the gift selection support device 1. The gift information here may include the name of the gift giver “Eiko Kato”, the name of the gift recipient “A Tanaka A”, and the product name “Beer B”.

  Next, the receiving unit 107 of the gift selection support device 1 receives gift information having a product identifier “2”, a gift destination identifier “101”, and a gift giver identifier “105”.

  Next, the ordering unit 115 performs ordering processing indicating that the product “beer B” identified by the product identifier “2” is transmitted to “Tanaka A male” identified by the gift destination identifier “101”.

  Next, the storage unit 114 acquires the current date. This date is time information. The storage unit 114 configures gift information including a product identifier “2”, a gift destination identifier “101”, a gift giver identifier “105”, and time information, and stores the gift information in the gift information management table of FIG.

  Next, it is assumed that the product “beer B” is delivered to “Tanaka A man” by courier. Then, it is assumed that Tanaka A male stamped the receipt at the position “very happy” in FIG.

  Then, it is assumed that the courier service provider has input the gift completion information to the terminal device 2. The gift completion information includes a gift destination identifier “101” and a product identifier “2”. Next, the terminal reception unit 21 receives the gift completion information, and the terminal transmission unit 22 transmits the gift completion information to the gift selection support device 1.

  Next, the reception unit 107 of the gift selection support device 1 receives the gift completion information. Next, the questionnaire information configuration unit 111 configures questionnaire information by using gift destination information identified by the gift destination identifier “101” and / or product information identified by the product identifier “2”.

  Next, the transmission unit 112 transmits the questionnaire information to the transmission destination identified by the gift destination identifier “101”.

  Next, the terminal receiver 23 of the terminal device 2 of “Tanaka A male” receives the questionnaire information. Then, the terminal output unit 24 displays the questionnaire information. An example of the questionnaire information is shown in FIG.

  Next, it is assumed that “Tanaka A male” inputs an answer to the questionnaire and transmits it from the terminal device 2 to the gift selection support device 1. Note that the answer to the questionnaire includes information on the type of thank-you letter.

  Next, the reception unit 107 of the gift selection support device 1 receives a questionnaire response. Next, the storage unit 114 stores the questionnaire responses in a recording medium (not shown). Next, the thank-you certificate acquisition unit 113 composes a thank-you letter using the answers to the questionnaire. The letter-of-thank acquisition unit 113 reads a letter-than-note template corresponding to the type-of-thank-you information included in the questionnaire response, and is determined in advance from the information of the gift giver identified by the presenter identifier “105” in the template. Information, predetermined information of gift destination information identified by the gift destination identifier “101”, predetermined information of product information identified by the product identifier “2”, questionnaire responses Insert pre-determined information and compose a thank you note. Predetermined information in the gift giver information is, for example, the name of the gift giver. In addition, the predetermined information of the gift destination information is, for example, the name of the gift destination. Predetermined information in the product information is a product name, an image, and the like. Predetermined information in the answers to the questionnaire is, for example, certain conditions such as high evaluation (desired to receive or receive next time) among messages and information regarding 1801 information (gift evaluation) in FIG. If it satisfies, it is information corresponding to the information.

  Then, the transmission unit 112 transmits the thank-you letter to the terminal device 2 of the gift giver identified by the gift giver identifier “105”.

  Next, the terminal receiving unit 23 of the terminal device 2 of the gift giver receives a thank-you letter, and the terminal output unit 24 outputs a thank-you letter.

  As described above, according to the present embodiment, the gift giver can review the gift using the information on the preference of the gift recipient. Further, according to the present embodiment, it is possible to reduce the risk of gifts being duplicated. Further, according to the present embodiment, a questionnaire can be automatically sent to a gift recipient. In addition, according to the present embodiment, it is possible to prompt an answer to a questionnaire, and the gift recipient can thank the giver. Further, according to the present embodiment, desired product information can be easily collected. Furthermore, according to the present embodiment, an appropriate thank-you letter can be created.

  Note that the processing in the present embodiment may be realized by software. Then, this software may be distributed by software download or the like. Further, this software may be recorded and distributed on a recording medium such as a CD-ROM. This also applies to other embodiments in this specification. Note that the software that implements the information processing apparatus according to the present embodiment is the following program. That is, the program stores, on a recording medium, two or more pieces of product information having a product identifier for identifying a product, a gift destination identifier for identifying a gift recipient, a product identifier for the gifted product, and a gift for the product. One or more gift product evaluation information having evaluation information that is information related to the previous evaluation is stored, and includes a reception unit that receives a gift destination identifier and a gift destination identifier received by the reception unit. A product information acquisition unit that acquires the above gift evaluation information from the recording medium and acquires one or more product information from the recording medium using the one or more gift evaluation information, and the product information acquisition unit It is a program for functioning as a product catalog component that constitutes a product catalog to be output using one or more acquired product information and an output unit that outputs the product catalog

  In the above program, the recording medium further includes one or more pieces of desired product information including a gift destination identifier and desired product related information that is information related to a product for which the gift destination identified by the gift destination identifier desires a gift. And the product information acquisition unit further acquires one or more desired product information including the gift destination identifier received by the reception unit, and further uses the one or more desired product information to read 1 from the recording medium. It is preferable to cause a computer to function as the product information acquisition.

  In the above program, it is preferable to further cause the computer to function as a desired product information input prompting unit that transmits information for prompting input of desired product information to a gift destination identified by a gift destination identifier.

  Further, in the above program, the recording medium further stores a gift destination identifier and one or more purchased product information that is information related to a product purchased by the gift destination identified by the gift destination identifier, and the product information acquisition The unit further acquires one or more purchased product information including a gift destination identifier received by the receiving unit, and further acquires one or more product information from the recording medium using the one or more purchased product information. It is preferable to make the computer function.

  In the above program, one or more gift information including a gift identifier for identifying the gift giver of the product, a gift recipient identifier for identifying the gift recipient of the product, and a product identifier of the product to be gifted in the recording medium. The product information acquisition unit further acquires one or more gift information including a gift destination identifier received by the reception unit, and further uses the one or more gift information to record 1 from the recording medium. It is preferable to make a computer function as what acquires the above merchandise information.

  Further, in the above program, the recording medium further stores a gift destination identifier and one or more recommended product information, which is information relating to a product to be recommended for the gift destination identified by the gift destination identifier, and the product information The acquisition unit further acquires one or more recommended product information including a gift destination identifier received by the reception unit, and further acquires one or more product information from the recording medium using the one or more recommended product information As a result, it is preferable to make the computer function.

  In the program, the reception unit is information when the delivery of the product is completed, and is gift completion information that is information including a gifter identifier, a gift destination identifier, and a product identifier of the gifted product. The product information of the product identified by the product identifier included in the gift completion information is acquired from the product information storage unit, and the gift identified by the gift destination identifier included in the gift information using the product information A computer as a questionnaire information composition unit that constitutes questionnaire information indicating a questionnaire to be performed on the destination, and a transmission unit that transmits the questionnaire information to a gift destination identified by a gift destination identifier included in the gift information. It is preferable to make it function.

  In the program, the reception unit receives an answer to the questionnaire from a gift destination identified by the gift destination identifier. When the reception unit receives an answer to the questionnaire, the reception unit is identified by the presenter identifier. The computer further functions as a thank-you acquisition unit that acquires a thank-you letter to be sent to the gift giver, and the transmission unit causes the computer to function as a device that transmits the thank-you letter to the gift giver identified by the gift identifier. Is preferred.

  In the above program, the answer to the questionnaire includes information on a product constituting the desired product information, and the reception unit receives the questionnaire response from a gift destination identified by the gift destination identifier, and receives the reception When the unit accepts the answer to the questionnaire, the information about the product included in the answer to the questionnaire is used to configure desired product information, and the storage unit stores the desired product information in the desired product information storage unit It is preferable to make a computer function.

  In the above program, it is preferable that the thank-you acquisition unit configures and acquires a thank-you letter to be sent to the gift giver identified by the giver identifier using the answer to the questionnaire. It is.

  FIG. 19 shows the external appearance of a computer that executes the program described in this specification and realizes the gift selection support apparatus according to various embodiments described above. The above-described embodiments can be realized by computer hardware and a computer program executed thereon. FIG. 19 is an overview diagram of the computer system 300, and FIG. 20 is a block diagram of the system 300.

  In FIG. 19, a computer system 300 includes a computer 301 including a CD-ROM drive, a keyboard 302, a mouse 303, and a monitor 304.

  20, in addition to the CD-ROM drive 3012, the computer 301 includes an MPU 3013, a bus 3014 connected to the MPU 3013 and the CD-ROM drive 3012, a ROM 3015 for storing programs such as a boot-up program, and an MPU 3013. And a RAM 3016 for temporarily storing instructions of the application program and providing a temporary storage space, and a hard disk 3017 for storing the application program, the system program, and data. Although not shown here, the computer 301 may further include a network card that provides connection to a LAN.

  A program that causes the computer system 300 to execute the function of the gift selection support device of the above-described embodiment may be stored in the CD-ROM 3101, inserted into the CD-ROM drive 3012, and further transferred to the hard disk 3017. . Alternatively, the program may be transmitted to the computer 301 via a network (not shown) and stored in the hard disk 3017. The program is loaded into the RAM 3016 at the time of execution. The program may be loaded directly from the CD-ROM 3101 or the network.

  The program does not necessarily include an operating system (OS), a third party program, or the like that causes the computer 301 to execute the function of the gift selection support apparatus according to the above-described embodiment. The program only needs to include an instruction portion that calls an appropriate function (module) in a controlled manner and obtains a desired result. How the computer system 300 operates is well known and will not be described in detail.

  In the above program, in the step of transmitting information, the step of receiving information, etc., processing performed by hardware, for example, processing performed by a modem or an interface card in the transmitting step (only performed by hardware). Not included).

  Further, the computer that executes the program may be singular or plural. That is, centralized processing may be performed, or distributed processing may be performed.

  Further, in each of the above embodiments, it goes without saying that two or more communication units existing in one apparatus may be physically realized by one medium.

  In each of the above embodiments, each process (each function) may be realized by centralized processing by a single device (system), or by distributed processing by a plurality of devices. May be.

  The present invention is not limited to the above-described embodiments, and various modifications are possible, and it goes without saying that these are also included in the scope of the present invention.

  As described above, the gift selection support device according to the present invention has an effect that the gift giver can review the gift using information on the preference of the gift recipient, and is useful as a gift selection support system or the like. It is.

DESCRIPTION OF SYMBOLS 1 Gift selection support apparatus 2, Terminal device 21 Terminal reception part 22 Terminal transmission part 23 Terminal reception part 24 Terminal output part 101 Product information storage part 102 Gift evaluation information storage part 102, 103 Desired product information storage part 103, 104 Purchase Product information storage unit 104 Purchased product storage unit 105 Gift information storage unit 106 Recommended product information storage unit 107 Reception unit 108 Product information acquisition unit 109 Product catalog configuration unit 110 Output unit 111 Questionnaire information configuration unit 112 Transmission unit 113 Thank-you certificate acquisition unit 114 Accumulation Part 115 Ordering part 116 Desired product information input prompting part

Claims (12)

A product information storage unit capable of storing two or more product information having product identifiers for identifying products;
A gift that can store one or more gift evaluation information including a gift destination identifier for identifying a gift destination of the product, a product identifier of the gifted product, and evaluation information that is information about evaluation of the gift recipient of the product. An evaluation information storage unit;
A reception unit for receiving gift evaluation information and a gift destination identifier;
A storage unit that stores the gift evaluation information received by the reception unit in the gift evaluation information storage unit;
Is one or more gifts evaluation information including the gift destination identifier the accepting unit accepts, using one or more gifts evaluation information stored in the gifts evaluation information storage unit, from the product information storage unit A product information acquisition unit that automatically acquires one or more product information;
A product catalog configuration unit that configures a product catalog capable of accepting selection of a product from one or more products using the one or more product information acquired by the product information acquisition unit;
A gift selection support device comprising an output unit for outputting the product catalog. A desired product information storage unit that can store one or more desired product information including a gift destination identifier and desired product related information that is information related to a product for which the gift destination identified by the gift destination identifier desires a gift. And
The product information acquisition unit
The one or more desired product information including the gift destination identifier received by the receiving unit is further acquired, and the one or more desired product information is further used to acquire one or more product information from the product information storage unit. The gift selection support device described. The gift selection support apparatus according to claim 2, further comprising a desired product information input prompting unit that transmits information for prompting input of desired product information to a gift destination identified by a gift destination identifier. A purchase product information storage unit that can store a gift destination identifier and one or more purchase product information that is information related to a product purchased by the gift destination identified by the gift destination identifier;
The product information acquisition unit
The one or more purchased product information including the gift destination identifier received by the receiving unit is further acquired, and the one or more purchased product information is further used to acquire one or more product information from the product information storage unit. The gift selection support device according to claim 3. A gift information storage unit capable of storing at least one gift information having a gift giver identifier for identifying a gift giver of the product, a gift destination identifier for identifying a gift recipient of the product, and a product identifier of the product to be gifted; Equipped,
The product information acquisition unit
The one or more gift information including the gift destination identifier received by the reception unit is further acquired, and the one or more gift information is further used to acquire one or more product information from the product information storage unit. Item 5. The gift selection support device according to any one of Items4. A recommended product information storage unit that can store a gift destination identifier and one or more recommended product information that is information related to a product to be recommended for the gift destination identified by the gift destination identifier;
The product information acquisition unit
The one or more recommended product information including a gift destination identifier received by the receiving unit is further acquired, and the one or more recommended product information is further used to acquire one or more product information from the product information storage unit. The gift selection support device according to claim 5. The reception unit
Accepts gift information having a presenter identifier, a gift destination identifier, and a product identifier of the gifted product,
The product information of the product identified by the product identifier included in the gift information is acquired from the product information storage unit, and the gift destination identified by the gift destination identifier included in the gift information using the product information. A questionnaire information component that constitutes questionnaire information indicating a questionnaire to be conducted;
The gift selection support device according to any one of claims 1 to 6, further comprising: a transmission unit that transmits the questionnaire information to a gift destination identified by a gift destination identifier included in the gift information. The reception unit
From the gift recipient identified by the gift recipient identifier, accept the answer of the questionnaire,
When the accepting unit accepts the answer to the questionnaire, it further comprises a thank-you acquisition unit for acquiring a thank-you note to be sent to the giver identified by the presenter identifier,
The transmitter is
The gift selection support device according to claim 7, wherein the thank-you letter is transmitted to a gift giver identified by the gift giver identifier. The reception unit
Accepts gift information having a presenter identifier, a gift destination identifier, and a product identifier of the gifted product,
The product information of the product identified by the product identifier included in the gift information is acquired from the product information storage unit, and the gift destination identified by the gift destination identifier included in the gift information using the product information. A questionnaire information component that constitutes questionnaire information indicating a questionnaire to be conducted;
A transmission unit that transmits the questionnaire information to a gift destination identified by a gift destination identifier included in the gift information;
The reception unit
From the gift recipient identified by the gift recipient identifier, accepts a questionnaire response including information about the product constituting the desired product information,
When the reception unit receives an answer to the questionnaire, an accumulation unit that configures desired product information using information about the product included in the answer to the questionnaire and accumulates the desired product information in the desired product information storage unit The gift selection support device according to claim 2, further comprising: The thank you note acquisition unit
9. The gift selection support device according to claim 8, wherein a thank-you letter transmitted to the gift giver identified by the gift giver identifier is constructed and acquired using the answer of the questionnaire. On the recording medium,
Two or more product information having product identifiers for identifying products;
Stores one or more gift product evaluation information including a gift destination identifier for identifying a gift destination of the product, a product identifier of the gifted product, and evaluation information that is information related to evaluation of the gift destination of the product. ,
A gift selection support method realized by a reception unit, a storage unit, a product information acquisition unit, a product catalog configuration unit, and an output unit,
The reception unit receives a gift evaluation information and a gift destination identifier;
An accumulating step in which the accumulating unit accumulates the gift evaluation information received by the accepting unit in the recording medium;
The commodity information obtaining unit is 1 or more gifts evaluation information including the gift destination identifier received in said receiving step, using one or more gifts evaluation information stored in the recording medium, the recording A product information acquisition step of automatically acquiring one or more product information from the medium;
A product catalog configuration step in which the product catalog configuration unit configures a product catalog capable of accepting selection of a product from one or more products using the one or more product information acquired in the product information acquisition step; ,
A gift selection support method, wherein the output unit includes an output step of outputting the product catalog. On the recording medium,
Two or more product information having product identifiers for identifying products;
Stores one or more gift product evaluation information including a gift destination identifier for identifying a gift destination of the product, a product identifier of the gifted product, and evaluation information that is information related to evaluation of the gift destination of the product. ,
Computer
A reception unit for receiving gift evaluation information and a gift destination identifier;
A storage unit that stores the gift evaluation information received by the reception unit in the recording medium;
Is one or more gifts evaluation information including the gift destination identifier the accepting unit accepts, using one or more gifts evaluation information stored in the recording medium, one or more product information from said recording medium A product information acquisition unit that automatically acquires;
A product catalog configuration unit that configures a product catalog capable of accepting selection of a product from one or more products using the one or more product information acquired by the product information acquisition unit;
A program for causing the product catalog to function as an output unit.