JP6035126B2 - Information processing system, information processing server, information processing method, and information processing program - Google Patents

Description

  The present invention relates to an information processing system, an information processing apparatus, an information processing method, and a program, and in particular, an information processing system, an information processing apparatus, and an information processing method for conducting a questionnaire regarding elements included in a route moving from a departure place to a destination And related to the program.

  Conventionally, questionnaires via the Internet have been carried out in information processing apparatuses such as personal computers and mobile phones. Patent Document 1 discloses a technique in which, when a confirmation signal indicating a facility that has been confirmed as a destination is transmitted from the navigation device, the information center transmits information on a questionnaire creation request regarding a facility offer to the mobile terminal. It is disclosed. According to this technique, it is possible to prompt a passenger who has visited the facility to answer a questionnaire.

JP 2005-242558 A

  However, the information processing apparatus described in Patent Document 1 has a problem that only a questionnaire targeting a facility set as a destination can be performed.

  Therefore, the present invention has been made in view of the above problems, and is an information processing system, an information processing server, and an information processing system capable of conducting a questionnaire regarding elements included in a route moving from a departure place to a destination. A method and an information processing program are provided.

  An information processing system according to the present invention includes a network information database that stores network information that is information defining a transportation network, a questionnaire information database that stores questionnaire target information and questionnaire content information, and at least a departure place and a destination Route search condition setting means for setting a route search condition including: route search means for searching for route information based on the network information and the search condition; and a questionnaire based on the route information and the questionnaire information database. Questionnaire execution determination means for determining whether or not to perform, and output information generation means for generating output information including at least the questionnaire content information when the questionnaire execution determination means determines to execute a questionnaire. And

  As described above, according to the present invention, it is possible to conduct a questionnaire regarding elements included in a route moving from a departure place to a destination.

It is a functional block diagram of an information processing system concerning an embodiment of the present invention. It is a figure which shows an example of the questionnaire information database 206b of the Example. It is a flowchart which shows an example of the process of the Example. It is a figure explaining the output information of the Example. It is a figure explaining the output information of the Example.

  Embodiments of the present invention will be described below in detail with reference to the drawings. Note that the present invention is not limited to the embodiments.

  First, an embodiment (information processing system) of the present invention will be described below with reference to FIGS. However, the embodiment described below exemplifies an information processing system for embodying the technical idea of the present invention, and is not intended to identify the present invention as this information processing system. The present invention is equally applicable to information processing systems according to other embodiments included in the scope of claims. For example, the form of function distribution on the server side and the terminal side in the information processing system exemplified in the embodiment of the present invention is not limited to the following, and may be functional or physical in arbitrary units as long as similar effects and functions can be obtained. Can be distributed and integrated.

[Configuration of information processing system]
FIG. 1 mainly shows a functional block diagram for appropriately performing questionnaire questions in the information processing system according to the present invention, and shows a functional block diagram in which various aspects of the present invention can be implemented. ing. In addition, in the same figure, the function part which performs each function can be said to be a means for performing each function.

  As shown in FIG. 1, this system is generally configured by connecting an information processing server 200 and one or a plurality of terminal devices 100 so that they can communicate with each other. Here, as illustrated in FIG. 1, the communication includes, as an example, remote communication such as wired / wireless communication via the network 300. Each part of these information processing systems is communicably connected via an arbitrary communication path.

  Here, in FIG. 1, the network 300 may be, for example, the Internet, a telephone line network (such as a mobile terminal line network and a general telephone line network), an intranet, or power line communication (PLC).

[Configuration of Information Processing Server 200]
Here, in FIG. 1, the information processing server 200 obtains route information, makes a questionnaire execution determination based on the route information and the questionnaire information, and if it is determined that the questionnaire is executed as a result of the questionnaire execution determination, It has a function of generating output information including information and questionnaire information and transmitting it to the terminal device 100.

  As shown in FIG. 1, the information processing server 200 according to the present embodiment is connected to the terminal device 100 via the communication control interface unit 204 via the network 300 so as to be able to communicate with each other. Part 206 at least.

  Here, the control unit 202 is a control unit that performs various processes. The communication control interface unit 204 is an interface connected to a communication device (not shown) such as an antenna or a router connected to a communication line or a telephone line. It has a function to perform communication control. That is, the communication control interface unit 204 has a function of communicating data with the terminal device 100 or the like via a communication line.

  The storage unit 206 is a fixed disk device such as an HDD (Hard Disk Drive) or a storage means such as an SSD (Solid State Drive), and stores various databases and tables (such as the map information database 206c and the network information database 206a). Store.

  Among these components of the storage unit 206, the map information database 206c is a map information storage unit that stores map information related to the map. Here, the map information database 206c may store map information related to a plurality of scale maps or map information that can correspond to a plurality of scale maps. That is, the map information may include a plurality of scale-raster-format map drawing images or vector-format map drawing images. Further, the map information database 206c may store route map information related to a route map of public transportation. Further, the map information may include indoor map information such as a floor guide map related to a building having height information (for example, a station, a department store, etc.). The map information database 206c may store map information and a map ID (for example, a mesh number) that uniquely identifies the map information in association with each other.

  The map information database 206c may further store map object information related to map objects displayed on the map. Here, the map object information is displayed on the map with shape information (for example, polygons, etc.) regarding the shape of the features (for example, buildings, roads, tracks, sea, administrative boundaries, etc.) displayed on the map. Data such as note information (for example, place names, facility names, etc.) and symbol information (for example, icons, etc.) for symbols (for example, mountains, police boxes, convenience stores, etc.) displayed on the map. May be.

  The network information database 206a is network data storage means for storing network information data that defines a traffic network. Here, the network information stored in the network information database 206a may include in-facility network data and route network data in addition to road network data.

  The road network data stored in the network information database 206a is network data that defines a road network. For example, node data of nodes that are nodes on road network representations such as stations and intersections, and road sections between nodes. It is network data expressed by the combination with the link data of a link. The node data may include a node number, position coordinates such as latitude and longitude, a node type, the number of links to be connected, a connection node number, and an intersection name. The link data includes link number, type of road to be connected, route number of national road, prefectural road, city road, etc., important route information, attribute information of administrative area where link exists, link length, road service status, abnormal Traffic restrictions such as traffic restrictions, vehicle weight restrictions, vehicle height restrictions, width, road width classification, number of lanes, speed limit, in-link attributes such as overpasses, tunnels and bridges, required times, and names You may go out. The road network data may include traffic regulation data, usage fee data, and the like. Here, the traffic regulation data is data that defines various traffic regulations. For example, traffic regulation data such as roads that are damaged or road construction, traffic zones, and community zones that are installed to ensure traffic safety. Information such as prohibition of entry of vehicles and prohibition of entry of ordinary vehicles due to a connection path to private land may be included. In addition, the usage fee data may be information indicating fuel charges consumed when traveling by car, motorcycle, etc., tolls for toll roads such as national highways and roads for automobiles, and the like. Further, the road network data may store position information such as latitude and longitude information of points such as facilities existing on a route when moving by car, motorcycle, bicycle, walking, or the like. In the network data, evaluation information may be stored in association with the node number, the link number, or the like in order to evaluate each guide route composed of nodes and links. As an example, traffic regulation data as information for evaluation is data that defines various traffic regulations. For example, it is a community installed to ensure vehicle safety due to road damage or road construction, traffic safety, etc. This includes information such as the prohibition of entry of ordinary vehicles by zones, etc., and the prohibition of entry of ordinary vehicles due to being connected to private land.

  The POI information database 206e is POI information storage means for storing POI information including POI (point of interest) position information. Here, POI position (coordinates) information includes POI latitude and longitude altitude, POI telephone number, POI address, and location of the POI location (urban area, suburb, port area, station area, etc.) ) And application restrictions may be included. The POI information includes POI name, type (category), URL, business hours, handling products, average price (for example, average usage fee), reputation, ranking, ease of visiting, recommendation score, photo data, coupon information. , Word-of-mouth (for example, word-of-mouth evaluation and user comments), usage conditions, availability, facility scale, POI ID, reference rate such as the number of times or frequency of access to the POI information, and the date and time when the POI information was updated May be included. Here, POI is a specific point and facility that a person perceives as a convenient place or a place of interest, such as a store, company, office, public facility, entertainment facility, outdoor facility, etc. There may be. Here, the stores are, for example, restaurants, grocery stores, liquor stores, tobacco stores, department stores, shopping centers, supermarkets, convenience stores, gas stations, financial institutions, post offices, multistory parking lots, hotels and inns, etc. It may be an accommodation facility. The public facility may be, for example, a government office, a police station, a police box, a fire station, a station, a medical institution, a museum, a museum, a school, and the like. The entertainment facility may be, for example, a movie theater, a theater, an amusement park, a pachinko parlor, a casino, and a racetrack. The outdoor facility may be a bus terminal, a park, an amusement park, a campsite, a communication passage, an outdoor parking lot, a zoo, or the like. The POI may also be a venue for temporarily held events (eg, festivals, exhibitions, expositions, matches, concerts, flea markets, etc.).

  The questionnaire information database 206b is a questionnaire information storage unit that stores information regarding a questionnaire to be asked. Here, the questionnaire information stored in the questionnaire information database 206b may include questionnaire content information and questionnaire target information. Here, the questionnaire content information is information regarding the content of the questionnaire. Specifically, it is the content of the questions presented as a questionnaire, and includes questions that ask about gender, age, place of residence, purpose, impressions, and the like. The information regarding the contents of the questionnaire may be an html file in which the contents of the questionnaire are described. The questionnaire target information defines questionnaire target information for selecting questionnaire content information, and is information indicating a POI, a moving means, a route included in a route search result, and the like to be surveyed. is there. Here, the POI information may be the POI information itself or reference information to information stored in the POI information database 206e. Further, the questionnaire target information may be information indicating a combination of a POI that is a target of the questionnaire, a moving unit, and a route (the entire route, a network used, etc.) included in the route search result.

  Further, the questionnaire target information may be stored in association with the questionnaire target and the POI passing / arrival time zone information or the usage time zone information of the moving means. For example, the questionnaire target information indicates POIs such as “A airport-morning use” and “B train C section -12: 00 to 17:00 use”, a route included in the route search result, and the like. It may be stored in association with a combination of information and usage time zone information. Here, the usage time zone information may be information on a time zone indicated by words such as morning and noon, or information on a time zone specified by a time such as “10: 0 to 17:00”. Further, the questionnaire target information includes information indicating the POI, the moving means, the route included in the route search result, and information on the period until the route use time information (for example, the departure time of the departure point included in the route information). May be stored in association with the period information. Specifically, the period information is “one month ago” when there is a period of 30 days or more between the route search date and the route use time information.

  Further, the questionnaire target information may be stored corresponding to information indicating the POI, the moving means, the route included in the route search result, and the role information that is the role thereof. Here, for example, in the case of POI, the role information is whether it is a departure place, a destination, a waypoint, or the like. Further, in the case of a route, the role information includes a section reaching the station, a section starting from the station, a section reaching the airport, a section starting from the airport, and the like.

  As described above, the questionnaire target information appropriately includes POI, moving means, information indicating the route included in the route search result, information indicating the route, usage time information, period information, and role information. It may be a combination.

  Here, an example of the questionnaire information database 206b in the present embodiment will be described with reference to FIG. As shown in FIG. 2, the questionnaire information database 206b includes a questionnaire content information table (FIG. 2 (a)) and a questionnaire target information table (FIG. 2 (b)).

  The questionnaire content information table will be described with reference to FIG. The questionnaire content information table is a table that stores the contents of the questionnaire. As shown in FIG. 2A, the questionnaire content information table stores the content ID and the content of the questionnaire (question sentences, answer options, etc.) in association with each other. For example, the content ID: 011 is stored in association with the content: “Please select your area of residence.” Here, the contents of the questionnaire may be one question as illustrated, or may be a plurality of question groups.

  Next, the questionnaire target information table will be described with reference to FIG. The questionnaire target information table is a table in which information (questionnaire target) indicating POI, moving means, route included in the route search result, etc., and content ID indicating the selected questionnaire content are stored in association with each other. Further, the questionnaire target information table associates any of usage time zone information, period information, and role information in addition to information indicating the POI, the moving means, the route included in the route search result, and the content ID. May be stored. The usage time zone information is information indicating the time zone to which the time for using the searched route belongs. The period information is a period indicating a time difference between the time when the searched route is scheduled to be used and the time when the search is executed. The role information is information indicating the role in the route of information indicating the POI, the moving means, and the route included in the route search result. Specifically, as shown in “questionnaire: HN airport” in FIG. 2B, search for a route using the HN airport as the destination between 9:00 and 12:00 as the usage time zone information. Is executed one month before the start of route use, it is prescribed that a questionnaire with content ID: 051 is to be executed. Here, the information registered in the questionnaire target in the questionnaire target information table of FIG. 2B may be information indicating the POI, the moving means, the route included in the route search result, or the like, which are appropriately combined. It may be a thing. Further, reference information to the POI information stored in the POI information database 206e may be used.

  The questionnaire response information database 206d is a questionnaire response information storage unit that stores information related to questionnaire responses. Specifically, when a reply to a questionnaire input from the terminal device 100 is received in response to a questionnaire question, the questionnaire reply is stored as questionnaire response information. The questionnaire response information includes at least questionnaire response content information that is the content of the questionnaire response received from the terminal device 100. The questionnaire response information may include questionnaire respondent information. Here, the survey respondent information may be obtained from the user ID or the terminal ID received from the terminal device 100 together with the survey response content information, or the information of the respondent included in the survey response content information. You may extract.

  Here, the questionnaire response information stored in the questionnaire response information database 206d is stored in association with at least the questionnaire target information. Note that the questionnaire target information stored in association with the questionnaire response information is not limited to one, but may be plural. For example, referring to FIG. 5, for one questionnaire response information, “NR airport” as a destination, “KNR line” as a means of transportation to NR airport, and a route from the departure point to the destination. A certain “route information of the second candidate route” or the like may be associated as questionnaire target information. By associating multiple survey target information with survey response information, multiple indexes are assigned to the survey response information. As a result, it is possible to display survey response information as aggregate results from multiple sections. Become.

  Further, the questionnaire response information may be stored in association with the questionnaire content information and the route information. The route information may be one or a plurality of searched route information, or may be information on a route actually moved. Here, the information of the route actually moved may be estimated from the position information history that is the history of the position information of the terminal device 100, or the position information history that is the history of the position information of the terminal device 100. May be selected from candidate routes based on Furthermore, it is good also as the information of the path | route which actually moved the path | route which the user performed route guidance among candidate paths.

  The control unit 202 includes an internal memory for storing a control program such as an OS (Operating System), a program defining various processing procedures, and necessary data. And the control part 202 performs the information processing for performing various processes with these programs. The control unit 202 includes a route search unit 202a, a questionnaire execution determination unit 202b, an output information generation unit 202c, an output information transmission unit 202d, and a questionnaire response information acquisition unit 202e in terms of functional concept.

  Among these, the route search unit 202a is route search means for searching for a route. Here, the route search unit 202a may search for a route from the departure point to the destination that satisfies the route search condition including at least the departure point and the destination based on the network data stored in the network database 206a. Here, the route search unit 202a may use route search conditions stored in the storage unit 206 in advance, or may use route search conditions received from the terminal device 100. Here, in the present embodiment, the route data searched by the route search unit 202a is a combination of a link and a node indicating the route. Here, the route search unit 202a may search for a plurality of routes that satisfy the route search condition.

  The questionnaire execution determination unit 202b is a determination unit that determines whether or not to conduct a questionnaire. Here, the questionnaire execution determination unit 202b determines whether or not to execute the questionnaire based on the information on the route and the questionnaire information database 206b. For example, the questionnaire execution determination unit 202b may perform a questionnaire execution determination based on information set in the route search condition. That is, it may be determined that the questionnaire is to be performed when the POIs set as the route search conditions such as the destination, the departure place, and the waypoint are stored as questionnaire target information in the questionnaire information database 206b.

  In addition, the questionnaire execution determination unit 202b may perform a questionnaire execution determination based on route information that is a route search result. That is, the POI set for the destination, the departure point, and the waypoint obtained from the route search result, the moving means included in the route search result (for example, public transportation, automobile, walking, etc.), and If a route included in the route search result (for example, a route moving from the X point to the Z point using the Y means) is stored as questionnaire target information in the questionnaire information database 206b, the questionnaire is conducted. You may judge. For example, when the questionnaire target information is “A airport” and “A airport” is included in the waypoints and destinations in the route information, it may be determined that the questionnaire regarding “A airport” is to be executed. .

  In the questionnaire execution determination unit 202b, the route information corresponds to the POI defined in the questionnaire target information, the moving means, the information indicating the route included in the route search result, the usage time zone information, the period information, and the role information. If so, the associated questionnaire content information is selected.

  The output information generation unit 202 c is a unit that generates output information that is information to be output to the output unit 116 of the terminal device 100. The output information may display a map including the reference point or the current position based on the map information stored in the map information database 206c, or the POI information searched or selected from the POI information database 206e. It may be displayed. Furthermore, the output information generation unit 202c may generate output information including questionnaire information with reference to the questionnaire content information stored in the questionnaire information database 206b. The questionnaire information may be the questionnaire content information itself stored in the questionnaire information database 206b, or may be obtained by processing the questionnaire content information according to the state of the terminal device 100, or there is a questionnaire that can be simply answered by the user. The notification information may be used. Here, the notification information may be text information such as “There is a questionnaire” or a banner indicating update information / notification. The output information may include route information of the route searched by the route search unit 202a.

  Further, the output information may include questionnaire question reason information regarding the reason why the questionnaire information is included in the output information. Here, the questionnaire question reason information may be information indicating that the questionnaire information is included in the route information. For example, if the target information is A airport, and A airport is included in the route information in the route information, “Since A airport is set as a waypoint, a question regarding A airport is being asked. The text information may be included in the output information.

  The output information transmission unit 202d is a transmission unit that transmits the output information generated by the output information generation unit 202c to the terminal device 100 via the communication control interface unit 204. Here, the output information transmission unit 202d may transmit output information to the terminal device 100 together with the route search result according to the search result of the route search unit 202a, or the terminal device according to a request from the terminal device 100. The output information may be transmitted to 100. Further, when the information processing server 200 detects the use of the route searched by the user, the output information transmission unit 202d may transmit output information including questionnaire content information to the terminal device 100. Here, when the information processing server 200 detects that the user has started guiding the route, or detects that the user has reached the POI that is the questionnaire target, the output information transmitting unit 202d Output information including questionnaire content information may be transmitted to the terminal device 100.

  The questionnaire response information acquisition unit 202e is a questionnaire response information acquisition unit that acquires questionnaire response information transmitted from the terminal device 100 and stores it in the questionnaire response information database 206d. Here, the questionnaire response information includes questionnaire response content information which is response information input by the user with respect to output information including at least the questionnaire content information. The questionnaire response information acquisition unit 202e associates the questionnaire response information with the questionnaire target information and stores them in the questionnaire response information database 206d. Furthermore, the questionnaire response information acquisition unit 202e may associate the questionnaire content information corresponding to the acquired questionnaire response content information and store it in the questionnaire response information database 206d.

  Further, the questionnaire response information acquisition unit 202e may associate the questionnaire response information and the route information and store them in the questionnaire response information database 206d. The route information may be one or a plurality of searched route information, or may be information on a route actually moved. Here, the information of the route actually moved may be estimated from the position information history that is the history of the position information of the terminal device 100, or the position information history that is the history of the position information of the terminal device 100. May be selected from candidate routes based on Furthermore, it is good also as the information of the path | route which actually moved the path | route which the user performed route guidance among candidate paths.

  The questionnaire response information acquisition unit 202e may acquire questionnaire respondent information and store the acquired questionnaire response content information and the questionnaire respondent information in the questionnaire response information database 206d as questionnaire response information. Here, the questionnaire respondent information is information for identifying the respondent of the questionnaire, and may be the user ID of the user of the terminal device 100 or the device ID of the terminal device 100.

[Configuration of Terminal Device 100]
In FIG. 1, the terminal device 100 receives output information transmitted from the information processing server 200 and performs a function of controlling the questionnaire to be displayed on the output unit 116 based on the received output information. Have.
The terminal device 100 is, for example, a commercially available information processing device such as a desktop or laptop personal computer, a mobile terminal device such as a mobile phone, a smartphone, a PHS, and a PDA, and a navigation terminal that performs travel route guidance (for example, , Car navigation device). Here, the information processing apparatus 100 may be equipped with an Internet browser or the like, or may be equipped with a route guidance application, a transfer guidance application, an information search application, or the like.

  As illustrated in FIG. 1, the terminal device 100 according to the present embodiment schematically includes a control unit 102, a communication control interface unit 104, an input / output control interface unit 106, a position information acquisition unit 112, and an input / output unit (input). Unit 114 and output unit 116).

  Here, the control unit 102 is a control unit that performs various processes. The communication control interface unit 104 is an interface connected to a communication device (not shown) such as an antenna or a router connected to a communication line, a telephone line, etc., and communicates between the terminal device 100 and the network 300. It has a function to perform control. That is, the communication control interface unit 104 has a function of communicating data with the information processing server 200 or the like via a communication line. Further, the position information acquisition unit 112 has a GPS function, an IMES function, and the like so that the current position can be acquired in real time. The position information acquisition unit 112 having a GPS function may receive a signal from the position transmission device 500 such as a GPS satellite to acquire position information.

  Further, the output unit 116 may be display means for displaying a display screen of an application or the like (for example, a display and a monitor configured with liquid crystal or organic EL). In addition, voice output means (for example, a speaker) that outputs voice data as voice may be used. The input unit 114 may include a voice input unit (for example, a microphone) that inputs voice. Further, the input unit 114 may include operation input means (for example, a button, a switch, etc.) for performing an input or the like when pressed. Here, the display means of the output unit 116 may be a touch panel or the like and function as the input unit 114. The input / output control interface unit 106 controls the output unit 116, the input unit 114, and the like.

The control unit 102 includes an internal memory for storing a control program such as an OS, a program defining various processing procedures, and necessary data. And the control part 102 performs the information processing for performing various processes by these programs. The control unit 102 includes a route search condition setting unit 102a, an output information acquisition unit 102b, and a questionnaire response information transmission unit 102c in terms of functional concept.

  The route search condition setting unit 102a is route search condition setting means for setting a route search condition including at least a departure place and a destination. Here, the route search condition setting unit 102a may use a route search condition that is set in advance and stored in the storage unit 206, may cause the user to input the route search condition via the input unit 114, and The route search condition may be set using the current position information acquired by the information acquisition unit 112. The route search condition setting unit 102a transmits the obtained route search condition to the information processing server 200. Here, the departure point may be the current position of a moving body such as a user of the terminal device 100 based on the position information acquired by the position information acquisition unit 112. The route search condition may further include a departure time or an arrival time. Here, the departure time may be the current time. Further, the route search condition may further include a transit point and a transit time. Further, the route search condition may further include moving means. Note that the route search condition may set priority items (costs to be evaluated, etc.) in route search such as required time, fee, distance, number of transfers, and the like.

  The output information acquisition unit 102 b is an output information acquisition unit that acquires output information transmitted via the communication control interface unit 204 of the information processing server 200.

  The questionnaire response information transmission unit 102 c is a questionnaire response information transmission unit that transmits questionnaire response information that is information related to a questionnaire response to the information processing server 200 via the communication control interface unit 104. Here, the questionnaire response information is the response of the questionnaire input from the user via the input unit 114 to the questionnaire content output to the output unit 116 based on the output information acquired by the output information acquisition unit 102b. It contains at least questionnaire response content information. Here, the questionnaire response information transmitting unit 102c further acquires questionnaire respondent information, associates the acquired questionnaire response content information with the questionnaire respondent information, and transmits the information to the information processing server 200 as questionnaire response information. Also good. Here, the survey respondent information may be obtained from the user ID or the terminal ID received from the terminal device 100 together with the survey response content information, or the information of the respondent included in the survey response content information. You may extract.

  Above, description of an example of a structure of the information processing system in this embodiment is finished.

[Processing of information processing system]
Next, an example of the processing of the navigation system according to the present embodiment configured as described above will be described in detail with reference to FIGS. FIG. 3 is a flowchart showing an example of processing of the information processing system in the present embodiment.

  As shown in FIG. 3, first, the route search condition setting unit 102a of the terminal device 100 sets a route search condition (step S1).

  Here, the route search condition to be set includes at least a departure place and a destination. The route search condition setting unit 102a may use a route search condition set in advance and stored in the storage unit 206, or may cause the user to input a route search condition via the input unit 114. The position information acquisition unit The route search condition may be set using the current position information acquired at 112. Here, the departure point may be the current position of a moving body such as a user of the terminal device 100 based on the position information acquired by the position information acquisition unit 112. The route search condition may further include a departure time or an arrival time. Here, the departure time may be the current time. Further, the route search condition may further include a transit point and a transit time. Further, the route search condition may further include moving means. Note that the route search condition may set priority items (costs to be evaluated, etc.) in route search such as required time, fee, distance, number of transfers, and the like.

  Next, the route search condition setting unit 102a of the terminal device 100 transmits the obtained route search condition to the information processing server 200 via the communication control interface unit 104 (step S2).

  Then, the route search unit 202a of the information processing server 200 receives the route search condition transmitted from the terminal device 100 (step S3).

  Next, the route search unit 202a of the information processing server 200 searches for a route based on the received route search condition (step S4). Here, the route search unit 202a may search for a route from the departure point to the destination that satisfies the route search condition including at least the departure point and the destination based on the network data stored in the network database 206a. Here, the route search unit 202a may use route search conditions stored in the storage unit 206 in advance, or may use route search conditions received from the terminal device 100. Here, in the present embodiment, the route data searched by the route search unit 202a is a combination of a link and a node indicating the route. In addition, the route search unit 202a may search for a plurality of routes that satisfy the route search condition.

  Then, the questionnaire execution determination unit 202b of the information processing server 200 determines whether or not to execute the questionnaire based on the information on the route and the questionnaire information database 206b (step S5).

  For example, the questionnaire execution determination unit 202b may perform a questionnaire execution determination based on information set in the route search condition. That is, it may be determined that the questionnaire is to be performed when the POIs set as the route search conditions such as the destination, the departure place, and the waypoint are stored as questionnaire target information in the questionnaire information database 206b.

  In addition, the questionnaire execution determination unit 202b may perform a questionnaire execution determination based on route information that is a route search result. That is, the POI set for the destination, the departure point, and the waypoint obtained from the route search result, the moving means included in the route search result (for example, public transportation, automobile, walking, etc.), and If a route included in the route search result (for example, a route moving from the X point to the Z point using the Y means) is stored as questionnaire target information in the questionnaire information database 206b, the questionnaire is conducted. You may judge. For example, when the questionnaire target information is “A airport” and “A airport” is included in the waypoints and destinations in the route information, it may be determined that the questionnaire regarding “A airport” is to be executed. .

  In the questionnaire execution determination unit 202b, the route information corresponds to the POI defined in the questionnaire target information, the moving means, the information indicating the route included in the route search result, the usage time zone information, the period information, and the role information. If so, the associated questionnaire content information is selected.

  As illustrated in FIG. 3, when the questionnaire execution determination unit 202b of the information processing server 200 determines not to perform the questionnaire (step S5: No), the output information generation unit 202c of the information processing server 200 displays the questionnaire information. Output information not included is generated (step S7). For example, the output information generation unit 202c generates output information including the route information of the route searched by the route search unit 202a.

On the other hand, when the questionnaire execution determination unit 202b of the information processing server 200 determines to execute the questionnaire (step S5: Yes), the output information generation unit 202c of the information processing server 200 generates output information including the questionnaire information. (Step S6).

  The output information may display a map including the reference point or the current position based on the map information stored in the map information database 206c, or the POI information searched or selected from the POI information database 206e. It may be displayed. Furthermore, the output information generation unit 202c may generate output information including questionnaire information with reference to the questionnaire content information stored in the questionnaire information database 206b. The questionnaire information may be the questionnaire content information itself stored in the questionnaire information database 206b, or may be obtained by processing the questionnaire content information according to the state of the terminal device 100, or there is a questionnaire that can be simply answered by the user. The notification information may be used. Here, the notification information may be text information such as “There is a questionnaire” or a banner indicating update information / notification. The output information may include route information of the route searched by the route search unit 202a.

  Further, the output information may include questionnaire question reason information regarding the reason why the questionnaire information is included in the output information. Here, the questionnaire question reason information may be information indicating that the questionnaire information is included in the route information. For example, if the target information is A airport, and A airport is included in the route information in the route information, “Since A airport is set as a waypoint, a question regarding A airport is being asked. The text information may be included in the output information.

  Here, an example of output information in the present embodiment will be described with reference to FIGS. 4 and 5.

  FIG. 4 is a diagram schematically showing output information. As shown in FIG. 4, the output information includes route search conditions set by the route search condition setting unit 102a of the terminal device 100, a plurality of routes searched by the route search unit 202a of the information processing server 200, and a questionnaire. The questionnaire content information stored in the information database 206b may be included.

  For example, in FIG. 4, “December 23 (Sunday) 10:00 departure”, “Departure location: OM station”, and “Destination: NR airport” are the route search condition setting unit 102 a of the terminal device 100. The route search condition that has been set. The “first candidate route”, “second candidate route”, and “third candidate route” are set by the route search unit 202a of the information processing server 200 by the route search condition setting unit 102a of the terminal device 100. Route information obtained as a result of route search based on the route search conditions. Further, “<NR airport user questionnaire>” is questionnaire content information stored in the questionnaire information database 206b and associated with “NR airport” which is the subject of the questionnaire. This is questionnaire content information selected by the questionnaire implementation determination unit 202b.

  As shown in FIG. 4, according to the present embodiment, when “NR airport” corresponding to the questionnaire target information is included in the route information, output information including questionnaire content information regarding “NR airport” is displayed. be able to.

  FIG. 5 is a diagram schematically showing output information including detailed route information of the second candidate route in FIG. As shown in FIG. 5, the output information includes a route searched by the route search unit 202a of the information processing server 200 based on the route search condition set by the route search condition setting unit 102a of the terminal device 100, and The questionnaire content information stored in the questionnaire information database 206b may be included.

  For example, in FIG. 5, “second candidate route” is a result of a route search performed by the route search unit 202 a of the information processing server 200 based on the route search condition set by the route search condition setting unit 102 a of the terminal device 100. It is a header which shows a 2nd candidate's route among the route information which is. Further, detailed route information, that is, transfer information is output to the output area below the header. Further, “<NR airport user questionnaire>” is questionnaire content information stored in the questionnaire information database 206b and associated with “NR airport” which is the subject of the questionnaire. This is questionnaire content information selected by the questionnaire implementation determination unit 202b.

  As shown in FIG. 5, according to the present embodiment, when “NR airport” corresponding to the questionnaire target information is included in the route information, the output information including the questionnaire content information regarding “NR airport” is displayed. be able to.

  Returning to FIG. 3, the output information transmission unit 202d of the information processing server 200 transmits the output information generated by the output information generation unit 202c to the terminal device 100 via the communication control interface unit 204 (step S8). Here, the output information transmission unit 202d may transmit output information to the terminal device 100 together with the route search result according to the search result of the route search unit 202a, or the terminal device according to a request from the terminal device 100. The output information may be transmitted to 100. Further, when the information processing server 200 detects the use of the route searched by the user, the output information transmission unit 202d may transmit output information including questionnaire content information to the terminal device 100. Here, when the information processing server 200 detects that the user has started guiding the route, or detects that the user has reached the POI that is the questionnaire target, the output information transmitting unit 202d Output information including questionnaire content information may be transmitted to the terminal device 100.

  Next, the output information acquisition unit 102b of the terminal device 100 receives and acquires the output information transmitted by the output information transmission unit 202d of the information processing server 200 via the communication control interface unit 104 (step S9).

  Subsequently, the output unit 116 of the terminal device 100 displays the output information acquired by the output information acquisition unit 102b (step S10).

  Next, the control unit 102 of the terminal device 100 determines whether or not a questionnaire response is input from the user via the input unit 114 (step S11). Here, when the terminal device 100 determines that a questionnaire response has not been input from the user (step S11: NO), the process ends.

  Here, when the terminal device 100 determines that a questionnaire response is input from the user (step S11: YES), the questionnaire response information transmission unit 102c of the terminal device 100 is a questionnaire that is information related to the questionnaire response. The response information is transmitted to the information processing server 200 via the communication control interface unit 104 (step S12). Here, the questionnaire response information is the response of the questionnaire input from the user via the input unit 114 to the questionnaire content output to the output unit 116 based on the output information acquired by the output information acquisition unit 102b. It contains at least questionnaire response content information. Here, the questionnaire response information transmitting unit 102c further acquires questionnaire respondent information, associates the acquired questionnaire response content information with the questionnaire respondent information, and transmits the information to the information processing server 200 as questionnaire response information. Also good. Here, the survey respondent information may be obtained from the user ID or the terminal ID received from the terminal device 100 together with the survey response content information, or the information of the respondent included in the survey response content information. You may extract.

  Next, the questionnaire response information acquisition unit 202e of the information processing server 200 acquires questionnaire response information transmitted from the terminal device 100 (step S13).

  Subsequently, the questionnaire response information acquisition unit 202e stores the questionnaire response information acquired from the terminal device 100 in the questionnaire response information database 206d (step S14). Here, the questionnaire response information includes questionnaire response content information which is response information input by the user with respect to output information including at least the questionnaire content information. The questionnaire response information acquisition unit 202e associates the questionnaire response information with the questionnaire target information and stores them in the questionnaire response information database 206d. Furthermore, the questionnaire response information acquisition unit 202e may associate the questionnaire content information corresponding to the acquired questionnaire response content information and store it in the questionnaire response information database 206d.

  Further, the questionnaire response information acquisition unit 202e may associate the questionnaire response information and the route information and store them in the questionnaire response information database 206d. The route information may be one or a plurality of searched route information, or may be information on a route actually moved. Here, the information of the route actually moved may be estimated from the position information history that is the history of the position information of the terminal device 100, or the position information history that is the history of the position information of the terminal device 100. May be selected from candidate routes based on Furthermore, it is good also as the information of the path | route which actually moved the path | route which the user performed route guidance among candidate paths.

  The questionnaire response information acquisition unit 202e may acquire questionnaire respondent information and store the acquired questionnaire response content information and the questionnaire respondent information in the questionnaire response information database 206d as questionnaire response information. Here, the questionnaire respondent information is information for identifying the respondent of the questionnaire, and may be the user ID of the user of the terminal device 100 or the device ID of the terminal device 100.

  Above, description of an example of the process of the information processing system in this embodiment is finished.

[Other embodiments]
The questionnaire response information acquisition unit 202e described above acquires the history of the route search behavior of the user, associates the questionnaire response information with the route setting behavior history information indicating the route setting behavior of the user, and stores the questionnaire response information database 206d. You may make it save to. Here, the route setting action of the user is a series of actions for determining the route. More specifically, the destination search operation, the search condition setting operation, the candidate route reference operation, and the guidance route selection operation executed by the application installed in the terminal device 100 are included. The route setting action history information is the above-described series of action history information. More specifically, it is an input history such as a screen transition history and a button press.

  By storing the questionnaire response information and the route setting behavior history information in association with each other, it is possible to classify the questionnaire response information associated with the route setting behavior history information in detail. For example, when a plurality of candidate routes are output as a result of the route search, for example, when two candidate routes including different airports of candidate route 1 including NR airport and candidate route 2 including HN airport are output, When there is questionnaire response information answered by the user who decided the route with reference to only the questionnaire response information answered by the user who decided the route with reference to the two candidate routes, the former and latter questionnaires Information can be classified into different categories.

  In the above-described embodiment, an example in which the questionnaire is output in the output mode included in the output information together with the route search result has been described. However, the embodiment of the present invention is not limited to this, and the questionnaire is in another output mode. May be output. For example, the output information generation unit 202c of the information processing server 200 generates an html file, mail, or the like as output information for a questionnaire question separately from the output information including the route search result, and transmits it to the terminal device 100. It may be. The output information generation unit 202c generates output information for the question assignment separately from the output information including the route search result, so that the information processing server 200 performs a questionnaire at a timing different from the output information including the route search result. It becomes possible to ask questions. For example, the questionnaire can be given at the timing when the information processing server 200 detects that the actual movement of the user based on the route search result is completed. There is an effect that it is possible to control the timing of giving a questionnaire according to the intention of the questionnaire.

  Although the embodiments of the present invention have been described so far, the present invention is not limited to the above-described embodiments, but can be applied to various different embodiments within the scope of the technical idea described in the claims. It may be implemented. In addition, among the processes described in the embodiment, all or part of the processes described as being automatically performed can be performed manually, or the processes described as being performed manually can be performed. All or a part can be automatically performed by a known method.

  In addition, unless otherwise specified, the processing procedures, control procedures, specific names, information including registration data for each processing, parameters such as search conditions, screen examples, and database configurations shown in the above documents and drawings Can be changed arbitrarily.

  Further, regarding the information processing system, each illustrated component is functionally conceptual and does not necessarily need to be physically configured as illustrated. Furthermore, the specific form of distribution / integration of the devices is not limited to that shown in the figure, and all or a part of them may be functional or physical in arbitrary units according to various additions or according to functional loads. Can be distributed and integrated. That is, the above-described embodiments may be arbitrarily combined and may be selectively implemented.

100 terminal device 102 control unit 102a route search condition setting unit 102b output information acquisition unit 102c questionnaire response information transmission unit 104 communication control interface unit 106 input / output control interface unit 112 position information acquisition unit 114 input unit 116 output unit 200 information processing server 202 Control unit 202a Route search unit 202b Questionnaire execution determination unit 202c Output information generation unit 202d Output information transmission unit 202e Questionnaire response information acquisition unit 204 Communication control interface unit 206 Storage unit 206a Network information database 206b Questionnaire information database 206c Map information database 206d Questionnaire response Information database 206e POI information database 300 Network 500 Location transmitter

Claims (6)

A route search condition setting means for setting a route search condition including the origin and destination even without low,
And route search means for searching for a route based on the previous Symbol route search conditions,
A questionnaire determining means determines to a questionnaire on if they contain survey subject search result of the route,
When it is determined that the questionnaire execution determination means performs a questionnaire, output information generation means for generating output information including questionnaire content information related to the questionnaire target ;
An information processing system comprising: The information processing system according to claim 1,
The output information generating means
An information processing system for generating output information for displaying the questionnaire content information on a screen for displaying the route search result. The information processing system according to claim 1 or 2,
The output information is
Use time zone information of the questionnaire target in the route search result,
Role information of the questionnaire target in the route search result, or
Period information from the date of searching the route search result to the departure date of the route search result;
The information processing system characterized by including the said questionnaire content information based on at least one. The information processing system according to claim 1,
The questionnaire target is a transportation means,
The route search means includes
Get route search results that contain information about the means of transportation between each point in the route,
The questionnaire execution determination means includes:
It is determined that a questionnaire is to be carried out when the route search result includes moving means to be the questionnaire target,
The output information generating means
An information processing system for generating output information including questionnaire content information about the moving means. A route search condition setting means for setting a route search condition including at least a departure place and a destination;
A route search step route searching means for searching for a route based on the route search conditions,
A questionnaire execution determination unit, and questionnaire determining step determines to a questionnaire on if they contain survey target search result in the search result of the route,
When the output information generation means determines that the questionnaire execution determination means performs a questionnaire, an output information generation step of generating output information including questionnaire content information regarding the questionnaire target ;
An information processing method comprising: Computer
Route search condition setting means for setting a route search condition including at least a starting point and a destination,
Route search means for searching for a route based on the route search condition;
Questionnaire execution determination means for determining that a questionnaire is to be performed when a search target is included in the search result of the route,
Output information generating means for generating output information including questionnaire content information related to the questionnaire target when the questionnaire execution determining means determines that the questionnaire is to be executed;
An information processing program that functions as a computer program.