JP2009042891A - Facility retrieval device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To make it possible to recognize evaluation by a user of each facility about a facility retrieved by facility retrieval. <P>SOLUTION: A facility retrieval device provided with communication equipment 10 for communicating with an information collection device 20 having a database 20a in which evaluations related with a use facility by the user of each facility, specifies a priority so that the higher the evaluation of the use facility is, the higher the priority of the facility retrieved by facility retrieval becomes, based on the evaluation related with the use facility tabulated by the database 20a (S202, S204), and makes a display device display the facility retrieved by the facility retrieval with the priority to the facility (S206). <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a facility search apparatus that performs a facility search in accordance with a search condition specified by a user.

Conventionally, as a device for acquiring map information and facility information, and selecting and displaying only available facilities from the acquired facility information, user-specific information on user preferences and characteristics related to the facility is stored and retained. When a certain facility is selected, a facility that satisfies the user-specific information related to the facility is specified and displayed as an available facility (for example, see Patent Document 1).
JP 2004-340875 A

  However, in the apparatus described in Patent Document 1, when a certain facility is selected, a facility that satisfies the user-specific information related to the facility is identified and displayed as an available facility. Since the evaluation by the general customer is not displayed, there is a problem that the user cannot recognize what kind of evaluation is received from the general user.

  The present invention has been made in view of the above problems, and an object of the present invention is to make it possible to recognize evaluations by users of each facility regarding facilities searched by facility search.

  A first feature of the present invention is a facility search apparatus that performs a facility search in accordance with a search condition designated by a user, and communicates with an information collection apparatus having a database that aggregates evaluations regarding facilities used by customers of each facility And a priority order specifying means for specifying a priority so that a facility with a higher evaluation of the use facility has a higher rank with respect to the facility searched by the facility search based on the evaluation regarding the use facility collected in the database. And a display control means for adding the priority specified by the priority specifying means to the facility searched by the facility search and displaying the same on the display means.

  In such a configuration, priorities are specified so that a facility with a higher evaluation of the use facility has a higher rank with respect to the facility searched by the facility search, and this priority is added to the facility searched by the facility search. Therefore, the user can recognize the evaluation by the customer of each facility regarding the facility searched by the facility search.

  Further, the second feature of the present invention is that the priority order specifying means transmits facility specific information representing user preferences and characteristics to the information collecting apparatus together with facility information representing facilities searched by facility search. The information collection device includes a facility information transmission unit that quantifies user preferences based on user-specific information received from the facility information transmission unit and a quantification of evaluations regarding the facilities used in the database. Priorities given to the facility information representing the facilities searched by the received facility search so that the priorities of facilities close to the user's preference are higher, and given by the information collection device And priorities for the facilities searched by the facility search are specified.

  In this way, facilities that are close to the user's preference for facilities searched by facility search from those obtained by quantifying user preferences based on user-specific information and those obtained by quantifying evaluations regarding the facilities used in the database The priority order can be given in such a way that the priority order is higher.

  Further, the third feature of the present invention is that the contents of the questionnaire regarding the facilities used by the customers of each facility are stored in the database, and the contents of the questionnaire regarding the facilities displayed on the display means by the user's operation If it is determined that the display of the answer is instructed, answer content display control means for acquiring the answer contents of the questionnaire regarding the facility stored in the database and displaying the answer contents on the display means is provided.

  In such a configuration, when it is determined that an instruction to display the questionnaire response content regarding the facility displayed on the display means by the user's operation is received, the questionnaire response content regarding the facility stored in the database is acquired and displayed. Since it is displayed on the means, the user can also browse the contents of the questionnaire response regarding the facility displayed on the display means by the operation.

  The fourth feature of the present invention is that the use facility estimation means for estimating whether or not the user has used a specific facility, and the use facility estimation means that the user has estimated that a specific facility has been used Collecting information on questionnaire screen display means that displays a questionnaire input screen that prompts the user to enter a questionnaire including the estimated facility evaluation, and the questionnaire response including facility evaluation entered by the user according to the questionnaire input screen And a questionnaire response content transmitting means for transmitting to the apparatus.

  In such a configuration, it is estimated whether or not the user has used a specific facility, and when it is estimated that the user has used a specific facility, a questionnaire that prompts the user to input a questionnaire including an evaluation of the estimated facility An input screen is displayed on the display means, and the contents of the questionnaire response including the evaluation of the facility entered by the user according to the questionnaire input screen are transmitted to the information collection device. Therefore, the user uses the questionnaire input screen displayed on the display means. Can answer questionnaires about facilities.

  Further, a fifth feature of the present invention is that when the use facility estimation means determines that the vehicle position is continuously located for a predetermined time in the facility set as the destination by the user, the user It is presumed that the facilities that were set up on the ground were used.

  As described above, when it is determined that the vehicle position is continuously located in the facility set as the destination by the user for a predetermined time or longer, it is estimated that the user uses the facility set as the destination. Can do.

(First embodiment)
FIG. 1 shows the overall configuration of a facility search apparatus and an information center according to the first embodiment of the present invention. This facility search device is configured as an in-vehicle navigation device 1 that can communicate with an information collection device 20 installed in an information center 2.

  The navigation device 1 includes a communication device 10, an input device 11, a display device 12, and a control device 13.

  The communication device 10 is a device for communicating with the outside via a wireless communication network. The communication device 10 performs amplification, frequency conversion, demodulation, etc. on a signal received via an antenna (not shown), and outputs the result to the control device 13. In addition, the communication device 10 performs modulation, frequency conversion, amplification, and the like on the data input from the control device 13 and outputs the resulting signal to the antenna 19.

  The input device 11 includes a touch switch provided over the display of the display device 12, a mechanical switch provided around the display of the display device 12, and the like, and controls a signal according to a user's operation on the switch. Output to the device 13.

  The display device 12 has a display such as a liquid crystal, and displays a video corresponding to a video signal input from the control device 13 on the display.

  The navigation device 1 includes a GPS receiver, a position detector such as a vehicle speed sensor and a gyro sensor, and a map data input device (all not shown) for acquiring map data.

  The control device 13 is configured as a computer including a CPU 13a, a storage device 13b, and the like. The CPU 13a performs various processes according to the program stored in the storage device 13b.

  As processing of the control device 13, own vehicle position calculation processing for calculating the own vehicle position based on information input from the position detector, map data around the own vehicle position is obtained from the map data input device, and the own vehicle position is obtained. Map display processing that displays the vehicle position mark on the surrounding map, destination search processing that performs destination search according to the search conditions specified by the user, route search that searches for the optimum guide route to the destination There are route guidance processing for performing traveling guidance according to processing, guidance route, and the like.

  In addition, when the navigation apparatus 1 in the present embodiment estimates that the user has used a specific facility from the parking state of the vehicle, the navigation apparatus 1 prompts the user to input the questionnaire by displaying a questionnaire regarding the facility used on the display of the display device 12. When the user accepts an operation on the questionnaire response, the user facility has a function of transmitting the questionnaire response of the use facility to the information center 2. Processing for realizing this function will be described later.

  In addition, the storage device 13b of the control device 13 stores identification information for identifying the user, information indicating the user's characteristics such as age and sex, and information indicating the user's preference. Examples of information representing user preferences include information on meals such as spicy food, sweet taste, Japanese food taste, and Western food taste.

  On the other hand, the information center 2 is provided with an information collection device 20 having a CPU, a storage device, a display device, an input device, a communication interface, and the like. The CPU of the information collection device 20 performs various processes according to programs stored in the storage device. Further, the information collecting device 20 can communicate with the navigation device 1 mounted on each vehicle via a communication interface.

  The information collecting apparatus 20 has a database 20a that counts and stores responses to questionnaires including evaluations of facilities used by customers at each facility.

  As described above, the information collection device 20 is configured to transmit the questionnaire of the use facility from the navigation device 1 mounted on each vehicle, and the information collection device 20 is mounted on each vehicle. When an answer to the questionnaire on the use facility is received from the navigation device 1, a process of reflecting the received answer to the questionnaire on the use facility in the database 20 is performed.

  The above-mentioned questionnaire is classified according to the type of facility such as restaurants, amusement parks such as amusement parks, and stores such as shopping centers and discount stores.

  For example, in a questionnaire about restaurants, “How satisfied is this store with a five-level rating?”, “How many times has this store been used?”, “What menu did you order?” , “What was the taste of the ordered menu?”, “How many are the tastes of the ordered menu?”

  In addition, the questionnaire about the entertainment facilities included “How many satisfaction levels of this facility are in the 5 levels?”, “How many times have you used this facility?”, “What attractions have you used?” , “How many attractions of the used attractions are in the five-level evaluation?”, “How many minutes was the waiting time of the used attractions?” Etc. are included.

  In addition, in the questionnaire about dealers, "How many satisfaction levels are there in this dealer?", "How many times have you used this dealer?" ? "," How much was the price of the purchased product? "," What percentage was the discount rate for the purchased product? "," Do you satisfy the price of the purchased product? " It is included.

  The questionnaire forms described above are unified by the information center and stored in the database 20a of the information collection device 20. Also, the questionnaire style can be changed for each facility according to the request of the facility.

  Next, the questionnaire execution process by the control device 13 of the navigation device 1 will be described with reference to FIG. When the user performs an operation for setting a destination, the control device 13 performs the process shown in FIG. Note that the control device 13 of the navigation device 1 continues the process shown in FIG. 2 even when the ignition switch of the host vehicle is turned off.

  First, a destination is set according to a user operation (S100).

  Next, travel guidance is performed according to the guide route to the destination (S102). Specifically, a guidance route from the current position to the destination is searched, a guidance route and a vehicle position mark are displayed on a map around the vehicle position, and travel guidance is performed according to the guidance route.

  When the vehicle arrives at the destination, the vehicle ignition switch is turned off in accordance with the user's operation.

  Next, it is determined whether or not the host vehicle has stopped at the destination for a certain period of time (S104). Specifically, the vehicle position (latitude and longitude) is compared with the coordinates (latitude and longitude) of the destination set in S100, and the state where the vehicle position and the coordinates of the destination coincide with each other for a certain time (for example, It is determined whether or not 30 minutes) or more have elapsed. In this way, by determining whether or not the host vehicle has stopped at the destination for a certain time or more, it is estimated whether or not the user has used the facility set at the destination.

  Here, if the state where the vehicle position and the coordinates of the destination coincide with each other does not elapse for a predetermined time, the determination in S104 is NO and the determination in S104 is repeated. Although not shown, if it is determined that the ignition switch of the vehicle has changed from OFF to ON when the vehicle position and the coordinates of the destination have not been matched for more than a certain time, The process ends.

  If the vehicle position and the coordinates of the destination coincide with each other for a certain period of time, it is estimated that the user has used the facility set as the destination, the determination in S104 is YES, and then the destination The information center 2 is requested to transmit questionnaire information representing a questionnaire regarding the facility set to (S106).

  In response to this transmission request, the information collection device 20 of the information center 2 reads out questionnaire information representing a questionnaire related to a facility set as a destination from the database 20a and transmits the information to the navigation device 1. It has become. For example, when there is a request for sending a questionnaire about a restaurant set at the destination, there is a request for sending a questionnaire about the entertainment facility set at the destination by sending questionnaire information about the style of the restaurant In some cases, the questionnaire information in the form related to the entertainment facility is transmitted.

  When receiving the questionnaire information from the information center 2, the control device 13 temporarily stores the received questionnaire information in the storage device 13b (S108).

  Next, it is determined whether or not the own vehicle has been started (S110). Specifically, it is determined whether or not the host vehicle has been started based on whether or not the ignition switch of the host vehicle has changed from an off state to an on state.

  If the ignition switch of the host vehicle is in the OFF state, the determination in S110 is NO and the determination in S110 is repeated.

  When the user returns to the vehicle and the ignition switch of the host vehicle is turned from OFF to ON, the determination in S110 is YES, and next, the fact that a questionnaire has been notified from the information center 2 is displayed on the display device 12 ( S112). Specifically, a screen for confirming whether or not to allow the display of the questionnaire is displayed together with a message indicating that the questionnaire has been notified.

  Next, it is determined whether or not display of a questionnaire is permitted (S114).

  Here, when it is confirmed that the display of the questionnaire is permitted by the user's operation, the questionnaire is then displayed on the screen (S116). Specifically, the questionnaire information temporarily stored in the storage device 13b in S108 is read out and displayed on the display of the display device 12.

  Next, it is determined whether or not the questionnaire has been answered (S118).

  If the user's operation for the answer to the questionnaire is accepted, the determination in S118 is YES, and then the contents of the answer to the questionnaire of the user facility are transmitted to the information center 2 together with the user-specific information stored in the storage device 13b (S120). ).

  In addition, when the information collection device 20 of the information center 2 receives the user-specific information and the answer contents of the questionnaire of the use facility, the information collecting apparatus 20 performs a process of reflecting the answer contents of the questionnaire in the database 20 and based on the user-specific information. The user who sent the questionnaire response is identified, and points that can be used as a cash voucher are presented to the user who sent the questionnaire response (S122). Specifically, the questionnaire contents of the user facility are stored in the database 20 in association with the user-specific information, and the questionnaire contents of the user facility are added to the past answer contents of the same facility aggregated in the database 20. . For example, the evaluation of the use facility, such as “What is the satisfaction level of the use facility in the five-step evaluation?” Included in the response contents of the questionnaire of the use facility, is added to the past evaluation of the same facility that is aggregated in the database 20. In addition, the usage status of the usage facility such as “How many times has this store been used?” And “which menu have been ordered?” Is added to the past usage status of the same facility, which is tabulated in the database 20. In addition, regarding the impression such as “What was the taste of the ordered menu?” Included in the answer contents of the questionnaire of the use facility, the answer contents are added to the past answer contents of the same facility that are tabulated in the database 20.

  Further, the points are managed by the information collecting device 20, and the user can check the accumulated points on the display screen of the mobile phone by accessing the site operated by the information center 2 using the mobile phone. ing. When a certain number of points are accumulated, a display screen that can be used as a cash voucher is downloaded to a mobile phone, and a discount on the usage fee can be received by showing this display screen to a store clerk or the like. Thus, it is possible to raise the questionnaire collection rate by giving points to the users who answered the questionnaire.

  In addition, as described above in S112, after the screen for confirming whether or not to allow the display of the questionnaire is displayed together with the message indicating that the questionnaire has been notified, the display of the questionnaire is permitted by the user's operation. Is not confirmed, the determination in S114 is NO, and then only the user-specific information stored in the storage device 13b is transmitted to the information center 2 (S124).

  In addition, when the questionnaire is displayed on the screen in S116, when there is no operation for the answer of the questionnaire by the user, or when the operation for canceling the answer of the questionnaire is appropriate, the determination in S118 is NO, Proceeding to S124, only the user-specific information stored in the storage device 13b is transmitted to the information center 2, and this process is terminated.

  Note that the information collection device 20 of the information center 2 stores the received user specific information in the database 20 when only the user specific information is received in this way.

  Next, facility search processing by the control device 13 of the navigation device 1 will be described with reference to FIG. When an operation for facility search is performed by the user, the control device 13 performs the processing shown in FIG.

  First, it is determined whether or not a plurality of facilities have been searched by facility search (S200).

  Here, when only one facility is searched by the facility search, the determination in S200 is NO, the searched facility is displayed on the display of the display device 12 (S201), and this process ends.

  If a plurality of facilities are searched by facility search, the determination in S200 is YES, and then the facility information and the user specific information (user specific information) representing the facility searched by the facility search are sent to the information center 2. Transmit (S202).

  When the information collection device 20 of the information center 2 receives the facility information and the user-specific information representing the facility searched by the facility search, the information collection device 20 is searched by the facility search based on the evaluation regarding the use facility that is aggregated in the database 20a. Processing for specifying the priority order is performed so that the higher the evaluation of the use facility with respect to the facility, the higher the order. In the present embodiment, the priority order is specified so that the higher the average of the satisfaction level (five-level evaluation) of the use facilities, the higher the order.

  When the control device 13 receives the priority order specified for the facility searched by the facility search from the information collection device 20 (S204), the priority order specified by the information collection device 20 for the facility searched by the facility search. Is displayed on the display device 12 (S206).

  FIG. 4 shows a display example of a display screen in which priorities are added to the facilities searched by the facility search. As shown in the figure, priorities are added to the facilities searched by the facility search in descending order of satisfaction. In addition, a display unit S for displaying a questionnaire response is displayed on the display screen in a selectable manner.

  Next, it is determined whether or not the display unit S related to the specific facility displayed on the display screen has been selected (S208).

  Here, when the display part S regarding the specific facility displayed on the display screen is not selected, the process returns to S206 and the display of the display screen shown in FIG. 4 is continued.

  When the display unit S related to the specific facility displayed on the display screen is selected and operated, the determination in S208 is YES and the contents of the questionnaire response regarding the selected facility are displayed (S210). More specifically, the contents of a questionnaire conducted for each user are displayed. For example, an answer to a question such as “What was the taste of the ordered menu?” Is displayed.

  The user can grasp the evaluation of each facility displayed on the display screen from the answer contents of this questionnaire.

  According to the configuration described above, the priority is specified so that the higher the evaluation of the use facility with respect to the facility searched by the facility search, the higher the ranking, and this priority is added to the facility searched by the facility search. Since it is displayed on the display screen of the display device, the user can recognize the evaluation by the customer of each facility regarding the facility searched by the facility search.

  When it is determined that the display of the questionnaire response content regarding the facility displayed on the display means by the user's operation is instructed, the questionnaire response content regarding the facility stored in the database is acquired and displayed on the display device 12. Since it is displayed on the screen, the user can also browse the contents of the questionnaire response regarding the facility displayed on the display screen of the display device 12 by operation.

  In addition, it is estimated whether or not the user has used a specific facility, and when it is estimated that the user has used a specific facility, a questionnaire input screen that prompts the user to input a questionnaire including evaluation of the estimated facility is displayed. Since the answer contents of the questionnaire including the evaluation of the facility displayed on the display screen of the device 12 and input by the user according to the questionnaire input screen are transmitted to the information collecting device, the user displays the questionnaire displayed on the display screen of the display device 12 You can answer questionnaires about the facilities you use according to the input screen.

(Second Embodiment)
The overall structure of the facility search apparatus and information center according to the second embodiment of the present invention is the same as that of the first embodiment shown in FIG. In the first embodiment, after S202 of FIG. 3, the information collection device 20 of the information center 2 determines the degree of satisfaction for the facility searched by the facility search based on the evaluation regarding the use facility that is aggregated in the database 20a. In the present embodiment, the priority is specified so that the higher the facility is, the higher the ranking is. However, in the present embodiment, user-specific information representing user preferences and characteristics is transmitted from the navigation device 1 to the information collecting device 20 to collect information. The device 20 changes the user's preference based on the user-specific information and the user's preference with respect to the facility searched by the facility search based on the numerical evaluation of the utilization facility accumulated in the database 20a. The difference is that priorities are assigned so that the priorities of nearby facilities are higher.

  In FIG. 5, the example of the information showing the preference regarding the meal contained in the user specific information of a certain user is shown. As shown in the figure, in the user-specific information, the degree of preference is quantified with respect to each parameter relating to a meal such as a preference X1 for hotness, a preference Y1 for sweetness, and a preference Z1 for Japanese food. The degree of preference is determined according to a user input operation. In addition, for example, when the user frequently uses a restaurant that provides a hot menu mainly in the past, the degree of preference for the preference X1 for hotness is increased. It will be changed according to the behavior.

  In FIG. 6, the example of the information showing the evaluation regarding a certain restaurant totaled in the database 20a of the information collection device 20 is shown. As shown in the figure, the information representing the evaluation about a certain restaurant aggregated in the database 20a includes a preference for meal parameters such as popularity X2 between pungent parties, popularity of sweet potatoes X2, popularity Z3 among Japanese lovers. The degree of is quantified.

  Then, as described above, the user's preference for the facility searched by the facility search based on the user's preference expressed based on the user-specific information and the evaluation regarding the utilization facility counted in the database 20a. Priorities are given so that the priority of facilities close to is higher.

  For example, when giving priority so that the priority of the facility close to the user's preference becomes higher with respect to the facility searched by the facility search using the above X1, Y1, Z1 and X2, Y2, Z2 as parameters, Priorities are assigned in ascending order of distance calculated using 1.

(Equation 1)
Distance = √ ((X1-X2) ^ 2 + (Y1-Y2) ^ 2 + (Z1-Z2) ^ 2))
Thus, the distance with respect to each facility searched by the facility search is calculated, and the priority is assigned so that the facility with a shorter distance has a higher priority. That is, the priority is given so that the priority of the facility close to the user's preference is higher. Then, the priority specified in this way is added to the facility searched by the facility search and displayed on the display of the display device 12.

  As described above, the user's preference is close to the user's preference with respect to the facility searched by the facility search from the numerical value of the user's preference based on the user-specific information and the numerical value of the evaluation regarding the use facility accumulated in the database Priorities can be given so that the priorities of the facilities are higher, and priorities can be added to the facilities searched by the facility search and displayed on the display of the display device 12.

(Other embodiments)
In the above embodiment, the information collection device 20 has given an example in which priority is given to the facility information representing the facility searched by the facility search based on the evaluation of the use facility accumulated in the database 20a. The navigation device 1 obtains the evaluation of the use facility related to the facility information representing the facility searched by the facility search from the information collecting device 20, and gives priority to the facility information representing the facility searched by the facility search. You may make it do.

  In the above embodiment, the example in which the priority specified by the information collection device 20 is added to the facility searched by the facility search from the information collection device 20 and displayed on the display of the display device 12 is shown. The facilities searched by the facility search may be displayed on the display of the display device 12 in the priority order specified by the information collecting device 20.

  In the above embodiment, after the facility information and the user specific information representing the facility searched by the facility search are transmitted from the navigation device 1 to the information collecting device 20 of the information center 2 in S202, the information collecting device 20 uses them. Although an example in which the priority is specified so that the higher the facility satisfaction (five-level evaluation) is, the higher the ranking is, the present invention is not limited to such an example. The priority order may be specified so that the higher the facility, the higher the order. Also, a plurality of items such as the satisfaction level of use facilities and the number of times of use may be weighted, and the priority order may be specified so that the higher the overall evaluation, the higher the order.

  In the above-described embodiment, when a plurality of facilities are searched in S200, an example in which priority is given to the facilities searched by the facility search and displayed is shown. However, one facility is searched. Even if it is a case, you may display by adding evaluation content with respect to the facility searched by the facility search.

  Moreover, in the said embodiment, when it determines with the own vehicle position being continuously located in the facility set as the destination by the user for a predetermined time or more, it is estimated that the user has used the facility However, the present invention is not limited to such an example. For example, when it is determined that the vehicle has been stopped at the same point for a predetermined time or longer, the user is present at that point. It may be presumed that the facility is used.

  The correspondence relationship between the configuration in the embodiment and the configuration in the claims will be described. The communication device 10 corresponds to a communication unit, S202 and S204 correspond to a priority order specifying unit, and S206 corresponds to a display control unit. S202 corresponds to the facility information transmission means, S208 and S210 correspond to the response content display control means, S104 corresponds to the use facility estimation means, and S116 corresponds to the questionnaire screen display means.

It is a figure which shows the whole structure of the facility search apparatus and information center which concern on 1st Embodiment of this invention. It is a flowchart which shows the questionnaire implementation process by the control apparatus. It is a flowchart which shows the facility search process by the control apparatus. It is a figure which shows the example of a display of the display screen by which the priority was added to the facility searched by the facility search. It is a figure which shows the example of the information showing the preference regarding the meal contained in the user specific information of a certain user. It is a figure which shows the example of the information showing the evaluation regarding a certain restaurant totaled by the database of the information collection device.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 ... Navigation apparatus, 2 ... Information center, 10 ... Communication apparatus, 11 ... Input device,
DESCRIPTION OF SYMBOLS 12 ... Display apparatus, 13 ... Control apparatus, 20 ... Information collection apparatus, 20a ... Database.

Claims (5)

A facility search apparatus that performs a facility search according to a search condition specified by a user,
A communication means for communicating with an information collecting apparatus having a database that aggregates evaluations on the facilities used by customers of each facility;
Priority order specifying means for specifying a priority order so that a facility with a higher evaluation of the use facility has a higher rank with respect to the facility searched by the facility search based on the evaluation regarding the use facility collected in the database; ,
A facility search apparatus comprising: display control means for adding the priority specified by the priority order specifying means to the facility searched by the facility search and causing the display means to display the added priority. The priority order specifying means includes facility information transmitting means for transmitting user-specific information representing user preferences and characteristics to the information collecting apparatus together with facility information representing the facility searched by the facility search,
The information collection device is configured to quantify the user's preference based on the user-specific information received from the facility information transmitting means and from the evaluation of the utilization facility that is aggregated in the database to the facility. The priority is given to the facility information representing the facility searched by the facility search received from the information transmitting means so that the priority of the facility close to the user's preference is high,
The facility search device according to claim 1, wherein the priority order given by the information collection device is acquired and the priority order for the facility searched by the facility search is specified. The database stores the contents of questionnaire responses regarding the facilities used by customers at each facility,
When it is determined that the display of the answer contents of the questionnaire regarding the facility displayed on the display means by the user's operation is instructed, the answer contents of the questionnaire related to the facility stored in the database are acquired and stored in the display means. The facility retrieval apparatus according to claim 1, further comprising an answer content display control unit to be displayed. Use facility estimation means for estimating whether or not the user has used a specific facility;
Questionnaire screen display means for displaying a questionnaire input screen for prompting input of a questionnaire including the estimated evaluation of the facility on the display means when the use facility estimation means estimates that the user has used a specific facility; ,
4. Questionnaire response content transmitting means for transmitting a questionnaire response content including an evaluation of the facility inputted by a user according to the questionnaire input screen to the information collecting device. The facility search device according to any one of the above. The use facility estimation means uses the facility where the user has set the destination when it is determined that the position of the vehicle is continuously located for a predetermined time in the facility set as the destination by the user. The facility retrieval device according to claim 4, wherein the facility retrieval device is estimated.

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