JP6019737B2 - Payment apparatus, POS system and program - Google Patents

Description

The present invention relates to a settlement apparatus , a POS system, and a program .

  There is known a device that issues a receipt in addition to a receipt on which details are printed by a POS register operated by a store clerk (see, for example, Patent Document 1). In some stores, when a receipt is issued together with a receipt, the receipt is issued once, but a receipt must be brought at a later date to prevent duplicate receipts from being issued again in the same transaction. For example, the above-mentioned POS is prevented by collecting the issued receipt or leaving a record (for example, mark, signature) indicating that the receipt has been handed over to the issued receipt. In the register, it was possible because a store clerk was present at the time of issuing the receipt and receipt.

JP 2004-078305 A

  However, with a POS register operated by a customer that has begun to be introduced recently, if a receipt is issued in addition to a receipt using the technology disclosed in Patent Document 1, a store clerk will intervene when issuing the receipt and the receipt. The receipts and receipts issued by the customer are taken home by the customer, and if the customer later brings the issued receipt and requests to issue a receipt, the receipt is surely prevented. There is a problem that you can not.

  The present invention has been made in consideration of the above problems, and an object of the present invention is to provide a technique for reliably preventing duplicate receipts from being issued by a device operated by a customer.

In order to solve the above problem, a checkout device according to one aspect of the present invention is a checkout device that issues a receipt printed with details of a purchased product and a receipt and is operated by a customer, and includes a display unit When the receipt is declared, the call of the store clerk is notified, and the display that only the store clerk can erase is displayed on the display unit and the erasable display is erased. And control means for controlling to display on the display section that a seal stamp is required on the receipt at the time.

In order to solve the above problems, a settlement apparatus according to another aspect of the present invention is a settlement apparatus that issues a receipt printed with details of a purchased product and a receipt and is operated by a customer. And when the receipt of the receipt is declared, the clerk's call is notified, and a display that can be erased only by the clerk is displayed on the display unit and the erasable display is erased. And a control means for controlling to display on the display section that the stamp is required to be printed on the receipt .

In the above settlement apparatus, wherein, at the time after the erasable display is erased, with declaring key confirmation that it is necessary to seal the seal to the receipt to the receipt seal imprint It may be controlled to display a message indicating that it is necessary and to issue a receipt when the key is pressed.

In order to solve the above problem, a POS system according to another aspect of the present invention registers a purchased product, a registration device operated by a store clerk, a receipt on which details of the purchased product are printed, and a receipt. POS system comprising a checkout device operated by a customer, and when the checkout device declares that a display unit and a receipt are required, the caller's call is notified, In addition, a display that can be erased only by a store clerk is displayed on the display unit, and either one of the time point before the erasable display is erased or the time point after the erasable display is erased or Control means for controlling to display on the display section that the seal is required to be stamped on the receipt at both time points.

In order to solve the above problem, a program according to another aspect is a program that has a display unit and a printing unit, and causes a computer to function as a settlement apparatus operated by a customer. Means for accepting a declaration that it is necessary, means for notifying a call of a clerk when the declaration is accepted, and displaying on the display unit a display that can be erased only by a clerk when the declaration is accepted, and the erasure The display unit indicates that a seal must be stamped on the receipt at one or both of the time before the possible display is erased and the time after the erasable display is erased. It is made to function as a means to control to display.

  According to the present invention, as described above, it is possible to reliably prevent duplicate receipts from being issued.

1 is a configuration example of a POS system including a settlement apparatus according to an embodiment of the present invention. It is an example of the functional block diagram of the payment apparatus which concerns on one Embodiment of this invention. It is an example of the schematic perspective view of the adjustment apparatus which concerns on one Embodiment of this invention. It is an example of a display of a display part. It is the example of a display of a display part. It is a flowchart which shows an example of operation | movement of the adjustment apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows an example of other operation | movement of the adjustment apparatus which concerns on one Embodiment of this invention.

  Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a configuration example of a POS system 1 including a settlement apparatus according to an embodiment of the present invention. As shown in FIG. 1, the POS system 1 includes a store controller 100, N (N is an integer of 1 or more) registration devices 200, M (M is an integer of 1 or more) checkout devices 300, L Mobile terminals 400 and attendant terminals 500 (L is an integer equal to or greater than 1).

  The store controller 100 is a computer that controls the POS system 1 and manages various information such as a product master. The store controller 100 transmits the latest product master to each registration device 200 and each checkout device 300 as appropriate. The product master is a file that stores product information such as product identification information, product name, and sales price of each product, and is appropriately updated.

  The registration device 200 performs a registration process of a product (purchased product) purchased by a customer by an operation of a store clerk. After registering the merchandise, the store clerk instructs the customer with which settlement apparatus 300 the customer will settle. For example, after registering a product, the store clerk sends one settlement device 300 that transmits information necessary for the settlement process (for example, detailed information on purchased products) from the registration device 200 via the LAN 110 to the M settlement devices 300. In addition to the designation, the designated number of the settlement apparatus 300 is transmitted to the customer (for example, it is taught verbally). Further, for example, the registration apparatus 200 selects one of the M settlement apparatuses 300 from the registration apparatus 200 that transmits information necessary for the settlement process from the registration apparatus 200 via the LAN 110 after the product registration process. The number of the selected settlement apparatus 300 may be displayed on the display unit, and the store clerk who has confirmed the display unit may verbally transmit the number of the settlement apparatus 300 to the customer. Note that the registration device 200 may transmit information necessary for the payment processing to the payment device 300 immediately after designation by the store clerk (or after selection by the registration device 200). In the payment device 300, When the customer starts operating, information required for the settlement process may be transmitted in response to a request from the settlement apparatus 300.

  The checkout apparatus 300 performs checkout processing for products purchased by the customer in accordance with customer operations. The customer moves to the checkout device 300 instructed by the store clerk after the product is registered by the store clerk, and performs the checkout by the checkout device 300. In other words, the payment apparatus 300 to which the customer has moved (the payment apparatus 300 instructed by the store clerk) performs the payment process using information necessary for the customer's payment process transmitted from the registration apparatus 200.

  Further, the checkout apparatus 300 issues a receipt on which details of the purchased product are printed at the end of the checkout process. Further, the checkout apparatus 300 issues a receipt (receipt) in accordance with a customer instruction. Details of the receipt and receipt issuance by the checkout apparatus 300 will be described later.

  The mobile terminal 400 and the attendant terminal 500 are examples of terminal devices other than the registration device 200 that are used by the store clerk. The connection form of the LAN 110 may be wired or wireless.

  Subsequently, the settlement apparatus 300 will be described with reference to FIGS. 2 and 3. FIG. 2 is an example of a functional block diagram of the settlement apparatus 300 according to an embodiment of the present invention. FIG. 3 is an example of a schematic perspective view of a settlement apparatus 300 according to an embodiment of the present invention.

  As shown in FIGS. 2 and 3, the payment apparatus 300 includes a CPU 301, a ROM 302, a RAM 303, a display unit 305, an operation unit 306, a communication unit 307, an audio output unit 308, A printing unit 309, a deposit / withdrawal unit 310, and a sign pole unit (light emitting unit) 321 are provided. Each component is connected via a bus and can communicate with each other. Note that FIG. 3 illustrates a visible portion.

  The CPU 301 is a central processing unit that controls the operation of the settlement apparatus 300. For example, the CPU 301 controls the settlement process of the settlement apparatus 300 by reading and executing a program stored in the ROM 302. Details of the processing related to the receipt and receipt issuance by the CPU 301 will be described later.

  The ROM 302 is a read-only memory that stores various information. For example, the ROM 302 stores the program. The RAM 303 is a read / write memory that stores various information as needed. For example, the RAM 303 stores a product master acquired from the store controller 100.

  The display unit 305 displays various information based on the control of the CPU 301. For example, the display unit 305 displays a screen (for example, screens of FIGS. 4 and 5 described later) during the settlement process based on the control of the CPU 301.

  The operation unit 306 includes various keys / buttons, and receives various inputs (instructions) via the keys / buttons. For example, the operation unit 306 receives an input for declaring that a receipt is necessary from a customer via a button on the operation screen (for example, a button with a receipt in FIG. 4B described later). In addition, the operation unit 306 receives an input indicating that the message prompting the seal has been confirmed via a button on the operation screen (for example, a confirmation button in FIG. 5A described later). Information (key / button operation information) input via the operation unit 306 is supplied to the CPU 301. In the present embodiment, the key / button is a soft key / soft button on the operation screen displayed on the display unit 305, but may be a hard key / hard button.

  The communication unit 307 communicates with other devices based on the control of the CPU 301 and transmits / receives various information. For example, the communication unit 307 receives the latest product master from the store controller 100. In addition, the communication unit 307 transmits clerk call information (described later) to the mobile terminal 400 or the attendant terminal 500.

  The voice output unit 308 (speaker, buzzer) outputs a voice message, a buzzer sound, and the like based on the control of the CPU 301.

  The printing unit 309 prints a receipt and a receipt based on the control of the CPU 301. The printed material by the printing unit 309 is discharged from the printed material output port 390a. The shape of the printed matter output port 390a shown in FIG. 3 is an example, and may be another shape. Moreover, the arrangement position of the printed matter output port 390a shown in FIG. 3 is an example, and may be arranged at another position.

  The deposit / withdrawal unit 310 includes a coin deposit / withdrawal port 310a, a coin / withdrawal port 310b, and a banknote deposit / withdrawal port 310c. When a coin is inserted into the coin deposit port 310a, the deposit / withdrawal unit 310 counts the type of coins and the number of each coin, calculates the amount inserted, and supplies the CPU 301 with coin amount information indicating the calculated amount. . Moreover, when a banknote is inserted into the banknote deposit / withdrawal port 310c, the deposit / withdrawal unit 310 counts the type and the number of each of the banknotes, calculates the amount of money inserted, and stores banknote money amount information indicating the calculated money amount by the CPU 301. To supply. Further, the deposit / withdrawal unit 310, based on the control of the CPU 301, ejects change coins to the coin dispensing slot 310b and discharges change banknotes to the banknote deposit / withdrawal port 310c. In addition, the shape of the coin depositing port 310a, the coin dispensing port 310b, and the banknote depositing / dispensing port 310c shown in FIG. 3 is an example, and another shape may be sufficient as it. Moreover, the arrangement position of the coin depositing port 310a, the coin dispensing port 310b, and the banknote depositing / dispensing port 310c shown in FIG. 3 is an example, and may be disposed at other positions.

  In the sign pole section 321, the light emitting section at the tip is turned on or blinks based on the control of the CPU 301. The shape of the sign pole portion 321 shown in FIG. 3 is an example, and other shapes may be used. Moreover, the arrangement position of the sign pole part 321 shown in FIG. 3 is an example, and you may arrange | position in another position.

  Next, a screen during the settlement process displayed on the display unit 305 of the settlement apparatus 300 will be described with reference to FIGS. 4 and 5. 4 and 5 are display examples of the display unit 305 and the like.

  FIG. 4A is an example of the initial screen of the settlement process. On the initial screen, the payment amount based on the information (for example, detailed information of the purchased product) received from the registration apparatus 200 is displayed.

FIG. 4B is an example of a screen for confirming the contents of the settlement process. On the content confirmation screen, there are arranged an end (receipt) button for completing the checkout process and issuing a receipt, and a receipt button for declaring that a receipt is necessary. If the end button is pressed, the screen moves (transitions) to the screen (completion screen) in FIG. 5B, and if the receipt button is pressed, the screen (FIG. 4C) ( Move to the notification interrupt screen).

  FIG. 4C is an example of a notification interrupt screen for the settlement process. On the notification interrupt screen, a message (word) indicating that the store clerk is being called and that a seal stamp is required is displayed. The notification interrupt screen is a display that can be erased only by the store clerk (display that only the store clerk can release the interrupt to return to the original screen). For example, a hidden button known only to the store clerk is provided at the upper right of the notification interrupt screen, and when the store clerk presses the hidden button, a password input dialog (not shown) is output, or a password input screen. (Not shown), the notification interrupt screen may be erased only after the store clerk inputs the password. When the notification interrupt screen is erased, the screen moves to (returns to) the screen in FIG. 5A (the content confirmation screen on which the confirmation dialog is superimposed and displayed). It should be noted that a scanner unit may be provided in the checkout apparatus 300 so that a password input dialog or screen is displayed when the store clerk scans the employee barcode.

  FIG. 5A shows an example of a confirmation screen for confirming the contents of the settlement process (FIG. 4B) and a confirmation dialog. In the confirmation dialog, a message for instructing the seal stamp is displayed, and a confirmation button is arranged. When the confirmation button in the confirmation dialog is pressed, the screen moves to the completion screen in FIG.

FIG. 5B is an example of a settlement processing completion screen. In the case of the completion screen after the end button of the content confirmation screen shown in FIG. 4B is pressed (that is, when no receipt is issued), a receipt is output while the completion screen is displayed. In the case of the completion screen after the confirmation button of the confirmation dialog in FIG. 5A is pressed (that is, when a receipt is issued), a receipt and a receipt are output while the completion screen is displayed. Note that a message prompting receipt of a receipt is displayed on the completion screen shown in FIG. 5B, but when issuing a receipt, a message prompting receipt of the receipt and receipt is displayed. Also good. FIG. 5C is an example of a receipt issued.

  Next, processing relating to receipt and receipt issuance by the CPU 301 will be described. When it is declared that the receipt is necessary, the CPU 301 notifies the store clerk of the call and controls not to issue the receipt.

  That is, when the customer presses the receipt button on the content confirmation screen in FIG. 4B, the CPU 301 generates clerk call information for calling the clerk, and the mobile terminal 400 via the communication unit 307. Send to. The CPU 301 may transmit clerk call information to the attendant terminal 500 instead of or in addition to the portable terminal 400. In other words, the CPU 301 outputs to the devices (mobile terminal 400, attendant terminal 500) that are visible to the store clerk as a notification of the store clerk's call that the receipt is necessary, and the receipt to the device that is visible. It is controlled to display that a certificate is required.

  Note that the CPU 301 may generate store clerk call information including the number of the caller's settlement apparatus 300 and transmit it to the mobile terminal 400 and the attendant terminal 500. In other words, the CPU 301 may control to display identification information for identifying the settlement apparatus 300 on a device (mobile terminal 400, attendant terminal 500) that can be viewed by the store clerk as a notification of the store clerk's call. .

  Further, when the customer presses the receipt button on the content confirmation screen in FIG. 4B, the CPU 301 starts from the content confirmation screen in FIG. 4B in addition to generating and transmitting the clerk call information. The display screen is switched to the notification interrupt screen of FIG.

  When the notification interrupt screen is displayed, as described above, unless the notification interrupt screen is deleted by the store clerk, a receipt and a receipt cannot be issued. Issuance of receipts is restricted (stopped) until the erasure stage. In other words, the CPU 301 displays a predetermined display (notification interrupt screen in FIG. 4C) that can be deleted only by the store clerk on the display unit 305, and issues a receipt after the predetermined display is deleted. So that it is controlled.

  That is, when the store clerk presses the hidden button on the notification interrupt screen of FIG. 4C, the CPU 301 outputs a password input dialog (or shifts to a password input screen), and When the input password is correct, the display screen is switched to the completion screen in FIG. 5B and a receipt and receipt printout command is output to the printing unit 309. If the scanner unit scans the employee barcode, the CPU 301 outputs a password input dialog (or password input), similar to when the hidden button is pressed. When the input password is correct, the display screen may be switched to the completion screen in FIG. 5B, and a receipt and receipt printout command may be output to the printing unit 309.

  FIG. 6 is a flowchart showing an example of the operation of the payment apparatus 300 according to an embodiment of the present invention. It is assumed that the initial screen of FIG. 4A is displayed when the flowchart shown in FIG. 6 is disclosed. Each step is controlled by the CPU 301.

Step S10: In the initial screen of FIG. 4A, when the customer inserts banknotes and coins, information necessary for the settlement process received from the registration device 200 (for example, detailed information on purchased products), and a deposit / withdrawal unit It settles based on the coin amount information and bill amount information acquired from 310. After settlement, the initial screen shown in FIG. 4A is switched to the content confirmation screen shown in FIG.

Step S12: It is determined whether or not the receipt button is pressed on the content confirmation screen shown in FIG. If the receipt button is not pressed, the process proceeds to step S14. If the receipt button is pressed, the screen is switched from the content confirmation screen of FIG. 4B to a screen that can be deleted only by the store clerk (notification interrupt screen of FIG. 4C), and the process goes to step S18. move on.

Step S14: It is determined whether or not the end button has been pressed on the content confirmation screen of FIG. If the end button has not been pressed, the process returns to step S12. If the end button is pressed, the screen is switched from the content confirmation screen of FIG. 4B to the completion screen of FIG. 5B, and the process proceeds to step S16.
Step S16: The receipt is output on the completion screen of FIG. Then, the flowchart of FIG. 6 ends.

Step S18: A store clerk is called on the notification interrupt screen of FIG. Specifically, store clerk call information including the number of the caller's settlement apparatus 300 is generated and transmitted to the mobile terminal 400 and the attendant terminal 500.

Step S20: It is determined whether or not there has been an operation by a store clerk. Specifically, it is determined whether or not the hidden button on the notification interrupt screen in FIG. 4C is pressed or whether or not the employee barcode is scanned when the scanner unit is provided. If there is no operation, step S20 is repeatedly executed. When there is an operation, a password input dialog (not shown) is displayed on the notification interrupt screen of FIG. 4 (c), or the password is displayed from the notification interrupt screen of FIG. 4 (c). The screen is switched to an input screen (not shown), and the process proceeds to step S22.
Step S22: In the password input dialog (or the password input screen), the password input by the store clerk is acquired. After the password is acquired, the password input dialog (or the password input screen) is switched to the completion screen in FIG. 5B, and the process proceeds to step S24.

Step S24: On the completion screen of FIG. 5B, a receipt and a receipt are output. Then, the flowchart of FIG. 6 ends. Then, for example, the store clerk stamps a receipt indicating that a receipt has been issued, or signs the receipt, and hands the receipt and the receipt to the customer.

    As shown in the flowchart of FIG. 6, the checkout apparatus 300 declares that a receipt is required (when the receipt button on the content confirmation screen in FIG. 4B is pressed). ), A screen that can be deleted only by the store clerk (notification interrupt screen shown in FIG. 4C) is displayed, and a call to the store clerk is notified (sales clerk call information is generated and transmitted to the portable terminal 400 and the attendant terminal 500). To do).

  As described above, according to the checkout apparatus 300 according to the embodiment of the present invention, when the customer presses the receipt button, the store clerk is called and the receipt is not issued until the store clerk performs an operation. It is unlikely that you will be able to bring your receipt with a receipt that you have not already received. Then, as described above, the store clerk, for example, stamps the receipt indicating that the receipt has been issued, or signs the receipt, and hands the receipt and the receipt to the customer. Since it can be seen from the receipt that a receipt has already been issued, it is possible to reliably prevent duplicate receipts. In addition, the customer who needs the receipt only needs to press the button with the receipt properly, and no special operation is required, so the burden on the customer can be reduced.

  In the above embodiment, as a series of processes for erasing the display erasable only by the store clerk and printing the receipt and the receipt, a confirmation dialog is displayed after the password is obtained, and the confirmation button on the dialog is pressed. Although the flow of printing a receipt and a receipt has been described, the receipt and the receipt may be printed immediately without displaying a confirmation dialog after obtaining a password.

  In the above embodiment, various messages are displayed on the display unit 305 (for example, a message indicating that the store clerk is being called and a seal stamp are required on the notification interrupt screen in FIG. 4C). The message may be output by the audio output unit 308 instead of or in addition to the display as described above.

  Moreover, in the said embodiment, although the check-out apparatus 300 demonstrated the example which transmits salesclerk call information to another terminal (the portable terminal 400, the attendant terminal 500) as an alerting | reporting aspect of the salesclerk at the time of receipt issuance, The notification mode of the clerk calling at the time of receipt issuance is not limited to the above. For example, the checkout apparatus 300 may be in a lighting (flashing) mode (for example, a lighting color, a flashing pattern, etc.) that is determined in advance as meaning the calling of a clerk instead of or in addition to transmission of the clerk calling information to another terminal. The sign pole portion 321 may be turned on (flashing).

  In the above-described embodiment, it has been described that the payment apparatus 300 receives information (for example, detailed information on purchased products) necessary for the payment process from the registration apparatus 200. However, the acquisition method of information necessary for the payment process is particularly limited. do not do. For example, the registration device 200 outputs an accounting sheet in which the detailed information of the purchased product (or information specifying the detailed information of the purchased product) is two-dimensionally encoded, and the checkout device 300 is displayed on the accounting sheet. The printed two-dimensional code may be scanned to obtain detailed information on the purchased product. That is, the store clerk hands the accounting sheet to the customer after the registration process of the registration apparatus 200, and the customer moves to the appropriate settlement apparatus 300 with the accounting sheet, and on the accounting sheet at the destination settlement apparatus 300. A two-dimensional code may be scanned and settlement may be performed.

  Further, in the above embodiment, as one policy for preventing the duplicate issue of receipts, a record (for example, a stamp) that the receipt has been handed over to the issued receipt with a store clerk at the time of issuing the receipt and the receipt. In order to leave the sign), the checkout device 300 calls the store clerk when it is declared that a receipt is necessary, and restricts the issuance of the receipt before the store clerk arrives. Further, it is possible to prevent duplicate receipts from being issued according to other policies without involving a store clerk at the time of issuance.

  For example, when it is declared that a receipt is required, the checkout apparatus 300 may issue a receipt on which information indicating that the receipt has been issued is printed together with the receipt. That is, when it is declared that the receipt is necessary, the CPU 301 issues a receipt printed with information indicating that the receipt has been issued together with the receipt. 309 and the like may be controlled. In other words, the policy for preventing duplicate receipts is the same as recording on issued receipts by store staff.

  FIG. 7 is a flowchart showing an example of another operation of the payment apparatus 300 according to an embodiment of the present invention. Specifically, FIG. 7 shows a processing flow when issuing a receipt printed with information indicating that the receipt has been issued together with the receipt when it is declared that the receipt is required. Represents. Note that steps S30, S32, S34, and S36 in FIG. 7 are the same as steps S10, S12, S14, and S16 in FIG.

Step S44: Subsequent to step S32 (Yes), on the completion screen, a receipt printed with information indicating that the receipt has been issued (a receipt with a mark), and a receipt are output. Then, the flowchart of FIG. 7 ends. In addition, as a receipt with a seal | sticker, the thing which printed the design of the imprint style or the symbol, design, etc. which signify in the margin part of a receipt may be sufficient, for example. As a result, the receipt is issued with a print indicating that the receipt has been issued, so that the receipt can be prevented from being used again for issuing the receipt.

  Further, for example, when it is declared that a receipt is necessary, the checkout apparatus 300 may issue only the receipt. For example, in step S44 of FIG. 7, only a receipt is issued without issuing a marked receipt. In other words, the policy for preventing duplicate receipts is the same as the collection of issued receipts by the store clerk.

  In the above embodiment, the settlement apparatus 300 performs only the settlement process without performing the registration process. However, the settlement apparatus according to the present invention may be a settlement apparatus for which the customer himself / herself performs at least the settlement process. It does not ask whether it has such a function. That is, the settlement apparatus according to the present invention includes, for example, an apparatus (registration settlement apparatus) when the registration apparatus 200 and the settlement process 300 are integrated.

  A program for executing the processing of the payment apparatus 300 according to the embodiment of the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. The processing of the settlement apparatus 300 according to the embodiment of the present invention may be performed. Here, the “computer system” may include an OS and hardware such as peripheral devices. Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used. The “computer-readable recording medium” means a flexible disk, a magneto-optical disk, a ROM, a writable nonvolatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, etc. This is a storage device.

  Further, the “computer-readable recording medium” means a volatile memory (for example, DRAM (Dynamic DRAM) in a computer system that becomes a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. Random Access Memory)), etc., which hold programs for a certain period of time. The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

(Appendix 1)
The settlement apparatus according to one aspect of the present invention is a settlement apparatus that issues a receipt printed with details of purchased products and a receipt and is operated by the customer, and declares that the receipt is necessary. Then, it has a control means for notifying a call of a store clerk and controlling not to issue a receipt.
According to the above checkout device, when a customer performs an operation requesting a receipt (for example, pressing a button with a receipt), the store clerk is called and the receipt is stopped. A receipt with no record of having been handed over will not be taken home. Therefore, since it can be seen from the receipt that a receipt has already been issued, it is possible to reliably prevent duplicate receipts. In addition, when the customer needs a receipt, the customer simply needs to perform an operation for requesting the receipt, and no special operation is required, so the burden on the customer can be reduced.
(Appendix 2)
Further, in the payment apparatus, the control means displays a predetermined display that can be deleted only by a store clerk on a display unit of the payment apparatus, and controls to issue a receipt after the predetermined display is deleted. You may do it.
According to the checkout apparatus, a receipt is not issued before the store clerk is called and an operation for deleting a predetermined display is performed. That is, according to the payment apparatus, a store clerk can be interposed when a receipt is issued. Therefore, the called clerk can collect the issued receipt or leave a record that the receipt has been handed over to the issued receipt, so that the receipt has already been issued from that receipt. Therefore, it is possible to reliably prevent duplicate receipts from being issued.
(Appendix 3)
In the payment apparatus, the control means may perform control so as to display a message that a receipt is necessary on an apparatus that is visible to a store clerk as the notification.
According to the checkout apparatus, when the customer performs an operation for requesting a receipt, the store clerk knows the requirements for calling with a device that can be visually recognized, so the necessary items (for example, a mark for recording on a receipt , Bring a pen) to the calling customer and deal immediately after arrival. In other words, there is no troublesome situation for both the store clerk and the customer, asking the customer to confirm the call request, leaving the customer once to get the necessary items.
(Appendix 4)
Further, in the payment apparatus, the control means may perform control so that identification information for identifying the payment apparatus is displayed on the apparatus visible to a store clerk as the notification.
According to the settlement apparatus, when a customer calls an clerk by performing an operation for requesting a receipt, it is possible to know from which settlement apparatus it is called, so that it is possible to quickly go to the calling customer.
(Appendix 5)
In order to solve the above-mentioned problem, the settlement apparatus according to another aspect is a settlement apparatus that issues a receipt printed with details of purchased products and a receipt, and is operated by the customer, and requires a receipt. When it is declared that the information has been declared, it has a control means for controlling to issue a receipt printed with information indicating that the receipt has been issued together with the receipt.
According to the above settlement apparatus, when the customer performs an operation for requesting a receipt, a receipt printed with information indicating that the receipt has been issued is issued together with the receipt. Since it is understood that a receipt has already been issued, it is possible to reliably prevent duplicate receipts from being issued. In addition, when the customer needs a receipt, the customer needs to properly perform an operation for requesting the receipt, and no special operation is required, so the burden on the customer can be reduced.
(Appendix 6)
In order to solve the above problem, another aspect of the POS system registers a product to be purchased, issues a registration device operated by a store clerk, a receipt on which details of the purchased product are printed, and a receipt. And a POS system comprising a checkout device operated by a customer, and when the checkout device declares that a receipt is necessary, it notifies the call of the store clerk and does not issue a receipt. It has the control means to control to.
According to the POS system, as with the checkout device, when the customer performs an operation for requesting a receipt, the store clerk is called and the receipt issuance stops, so the customer has handed the receipt. With receipts that do not have a record, there will be no receipts. Therefore, since it can be seen from the receipt that a receipt has already been issued, it is possible to reliably prevent duplicate receipts. In addition, when the customer needs a receipt, the customer simply needs to perform an operation for requesting the receipt, and no special operation is required, so the burden on the customer can be reduced.
The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

DESCRIPTION OF SYMBOLS 1 ... POS system 100 ... Store controller 110 ... LAN 200 ... Registration apparatus 300 ... Checkout apparatus 301 ... CPU (control means) 302 ... ROM 303 ... RAM 305 ... Display part 306 ... Operation part 307 ... Communication part 308 ... Audio | voice output part 309 ... Printing unit 390a ... Printed product output port 310 ... Payment / withdrawal unit 310a ... Coin deposit / withdrawal port 310b ... Coin / withdrawal port 310c ... Banknote deposit / withdrawal port 321 ... Signal pole unit 400 ... Mobile terminal 500 ... Attendant terminal

Claims (4)

A payment device that issues receipts printed with details of purchased products and receipts, and is operated by the customer,
A display unit;
When it is declared that a receipt is required, a call to the store clerk is notified, and only a store clerk displays an erasable display on the display unit and before the erasable display is erased. And a control means for controlling to display on the display unit that a seal stamp is required on the receipt . A payment device that issues receipts printed with details of purchased products and receipts, and is operated by the customer,
A display unit;
When it is declared that a receipt is required, a call to the store clerk is notified, and only a store clerk displays an erasable display on the display unit and after the erasable display is erased. And a control means for controlling to display on the display unit that a seal stamp is required on the receipt . A POS system comprising a registration device for registering a product to be purchased and operated by a store clerk, a receipt on which details of the purchased product are printed, and a payment device that issues a receipt and is operated by a customer ,
The settlement apparatus is
A display unit;
When it is declared that a receipt is required, a call to the store clerk is notified, and a display that can be erased only by the store clerk is displayed on the display unit, and the point before the erasable display is erased. Or a control means for controlling to display on the display section that a seal stamp is required on the receipt at one or both of the time points after the erasable display is erased. POS system characterized by having. A program that has a display unit and a printing unit, and causes a computer to function as a settlement apparatus operated by a customer,
The computer,
A means of accepting a declaration that a receipt is required,
Means for notifying the call of the store clerk when the declaration is accepted,
When the declaration is accepted, a display that can be erased only by a store clerk is displayed on the display unit, and the time before the erasable display is erased or the time after the erasable display is erased A program that functions as means for controlling to display on the display section that a seal stamp is required on a receipt at one or both of the points.

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