JP5908385B2 - Interactive online system for business use - Google Patents

Description

  The present invention relates to a business interactive online system, and more particularly to a business interactive online system capable of managing a screen transition mode of a display screen used in business of an electric power company or the like.

  In a business interactive online system used in business, a screen transition management program of a server performs control for displaying a screen necessary for business on a display of the client terminal or the like based on an input from the client terminal.

  Patent Document 1 describes an example of such a business interactive online system. As shown in the figure, this system has a management server (7) for providing a business interactive online system, and a client terminal (1) connected to the management server (7) via a predetermined network. Yes.

  The management server (7) includes an online control processing unit (2) that processes input / output information with the client terminal (1), a screen database (3) that stores screen data to be displayed on the client terminal (1), The screen corresponding unique processing unit (6) for extracting appropriate screen data from the screen database (3) based on the input information from the client terminal (1), and the screen on which the transition information of the extracted screen data is recorded Based on the transition table (5) and the screen transition information from the screen transition table (5), a screen transition management unit (4) that generates command information for performing a command related to screen display and transition in the client terminal (1); ,have.

  FIG. 9 shows an example of data recorded in the screen transition table (5) in the system. As shown in the figure, in this system, screen B to screen F are defined as screen candidates to be displayed next for a certain screen A. That is, when the client terminal (1) displays the screen A, any one of the screens B to F is displayed next in response to an input made to the client terminal (1). The Rukoto.

  Specifically, for example, if the terminal operator presses the PF01 key while the screen A is displayed on the client terminal (1), the screen B is displayed, and if the PF02 key is pressed, the screen C is displayed. Will be. Further, an execution key (Enter key) and a PF03 key are assigned to the screen E and the screen F, respectively, and the desired screens E and F are displayed by operating the keys.

Japanese Patent Laid-Open No. 06-168203

  In the above system, simply pressing the key corresponding to the screen of the transition destination can easily transition to the desired next screen, and although the operation is simple, the key assigned to such screen transition is The number is limited. However, due to the recent complexity of the business system, when the number of screen candidates to be transitioned from one screen A to the next increases, there is a state where the number of keys to be allocated to screen transition becomes insufficient. Therefore, it is necessary to devise to eliminate this key shortage. For example, it is conceivable to use the simultaneous operation of a plurality of keys such as “PF01 key” + “PF02 key” as an assignment key for screen transition. However, it is needless to say that this method complicates the operability, which may cause a reduction in work efficiency and a human error.

  The present invention has been made in view of such circumstances, and an object of the present invention is to provide a screen transition management system capable of performing screen transition without causing complication of operability.

In order to solve the above-mentioned problem, the business interactive online system according to claim 1, wherein the client terminal includes an input unit and a display unit, and the input information is input to the input unit of the client terminal. A screen transition control server including a screen display control unit that performs control to display a screen on the display unit, and a transition information recording unit that records screen transition information to be displayed on the display unit of the client terminal. The transition information includes a screen transition number assigned to each screen transition, the input means of the client terminal has a numeric key, and the screen transition numbers are all recorded in the transition information recording means. transition to the screen transitions between screens between the original screen and the transition destination screen is defined as a different number, the screen transition number is the number of By inputted to over, characterized in that the screen transition from the transition source screen corresponding to said screen transition number to the destination screen is performed.

  According to the present invention, by assigning a screen transition number to each screen transition in the screen displayed on the display unit of the client terminal, it is only necessary to specify the screen transition number as input information for the input unit of the client terminal. The desired screen transition can be selected and executed on the display means. In other words, unlike the prior art, there is no need to assign each PF key in order to perform a desired screen transition. Therefore, it is possible to prevent the operation from being complicated due to insufficient input keys for the screen transition. Also, assigning a screen transition number to each screen transition enables smooth screen transition without requiring complicated processing, so the effort and cost of programming for screen transition can be reduced. .

In addition, since the operation for specifying the desired screen transition to be executed on the display means of the client terminal is realized by a simple work of inputting the screen transition number using the numeric key of the input means, the operation is further improved. Can be simplified and the burden on the operator can be reduced.

The online interactive system according to claim 2 , wherein in the online interactive system according to claim 1 , the screen transition management server indicates a specific number of times of screen transition performed on the display means of the client terminal as the screen. Specific screen transition frequency recording means for recording each screen transition number recorded in the transition number recording means.

  According to this, since the number of screen transitions performed on the display means of the client terminal can be recorded, the frequency of use of each screen transition is checked, and for example, screen transitions that have not been used for a long time are checked from the system. Can be deleted. Thereby, system capacity and load can be reduced as much as possible.

The online interactive system according to claim 3, wherein in the online interactive system according to claim 2, personal data recording means in which the screen transition management server records personal data relating to a business worker who operates each client terminal. has the specific screen transition count recording means for each individual data of the workers recorded in the personal data recording means, for recording the specific screen number of transitions executed by respective workers .

  According to this, the frequency of use in each screen transition can be specified for each business worker. Therefore, for example, it is possible to grasp information such as which department in a company uses which screen transition is often used or vice versa. For example, it is frequently used in business training. The training efficiency can be improved by focusing on the training of the work related to the screen transition.

In an online interactive system according to a fourth aspect , in the online interactive system according to the third aspect , the personal data includes the number of years of business engagement of business workers corresponding to the data.

  As in the present invention, the number of years of business engagement, that is, the career of a business worker, is included as information in the personal data, so that the level of use frequency for each transition screen can be ascertained for each year of business engagement. This makes it possible, for example, to compare the number of screen transitions between a business worker with a long business year (with a career) and a business worker with a short business year (with a shallow career), and improve the efficiency of future work. It can be used for conversion.

In the online interactive system according to claim 5 , in the online interactive system according to claim 3 or 4 , from the time when the screen transition management server performs the screen transition until the next screen transition is performed. It has a stay time recording means for recording a screen stay time, which is a time, for each personal data of a business worker who operates the client terminal.

  According to this, it is possible to grasp the screen stay time for displaying one screen on the display means of the client terminal for each personal data. Therefore, for example, it is possible to grasp a business screen that has a relatively long stay or a business screen that has a relatively short stay. On the other hand, if the business screen has a relatively short stay, it can be determined that the business worker is smoothly performing the business. Therefore, it is possible to clarify the part that is troublesome in the business, to identify the factor that hinders the smoothness of the business, and to contribute to the efficiency of the business system and the reduction of waste.

  According to the business interactive online system according to the present invention, the display means of the client terminal operated by the business operator can easily execute a desired screen transition, not only the operability related to the system is improved, but also the screen In programming related to the transition system construction, it is possible to reduce labor and cost without requiring complicated processing.

It is a figure explaining the structure of the business interactive online system concerning 1st Embodiment. It is a figure explaining the screen transition system concerning this Embodiment. It is a figure which shows an example of matching of each screen transition and screen transition number which concern on this Embodiment. It is a figure which shows the frequency | count of the screen transition for every performed screen transition number. It is a figure explaining the structure of the business interactive online system concerning 2nd Embodiment. It is a table | surface which shows an example of the personal data for every ID of a business worker. It is a figure which shows an example of a transition number, the number of screen transitions, and screen stay time about a specific business worker. (A) shows an example of the number of jobs for each business by the number of working years of a business worker, and (b) shows an example of the time spent on screen by the number of working years for one of these jobs. ing. It is a figure explaining a prior art.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

(First embodiment)
FIG. 1 is a block diagram showing an outline of the configuration of a business interactive online system according to the present embodiment.

  As illustrated, the business interactive online system 10 according to the present embodiment includes a client terminal 12 having a keyboard (input means) 12a and a display (display means) 12b, and the display 12b of the client terminal 12. And a screen transition management server 14 that performs processing for displaying a screen and transitioning the displayed screen in accordance with input information to the keyboard 12a.

  In addition to the keyboard 12a and the display 12b, the client terminal 12 includes calculation means and control means such as a CPU, and storage means such as a memory and a hard disk. The client terminal 12 is configured to be able to communicate with the screen transition management server 14 via the network 100 by the above means. Although the figure shows a state where a plurality of client terminals 12 are installed in the network 100, the number of client terminals 12 may be only one.

  In addition, the network 100 is configured by a LAN or WAN that conforms to a predetermined network protocol, but considering that the system according to the present embodiment is for business use, a certain security mechanism such as a firewall from an external network. It is preferable that the network is a private network constructed via the network or a virtual private network protected by a cryptographic technique such as VPN.

  The screen transition management server 14 includes a display control unit 16 that controls a business screen displayed on the display 12b of the client terminal 12, and screen data that records data of a plurality of screens displayed on the client terminal 12 by the display control unit 16. Recording section 18, screen transition information recording section 20 that records information related to screen transitions related to a plurality of screen data recorded in screen data recording section 18, and screen transition information recorded in screen transition information recording section 20 The screen transition table 22 referred to by the display control unit 16 for screen transition is provided. Each of these components includes a known control means, calculation means, storage means, and output means.

  Then, as a general flow of the online interactive system 10 according to the present embodiment having the above-described configuration, the operator of the client terminal 12 (that is, the operator screen (i.e., the display screen 12b) of the client terminal 12 is displayed). , A business worker) inputs the screen transition number to the keyboard 12a, the message management server 14 receives the input information, and the display control unit 16 records the screen transition information based on the received input information. The corresponding screen transition information recorded in the unit 20 is extracted, and a process of displaying the transition destination screen on the display 12b with reference to the screen transition table 22 is performed.

  In the present embodiment, as shown in the figure, the screen transition information recording unit 20 records the screen transition number, the number of screen transitions, and the screen stay time. Such information will be described in detail later.

  FIG. 2 is a diagram for explaining a mode of screen transition according to the present embodiment. As shown in the figure, in the business interactive online system 10 according to the present embodiment, each screen related to business is recorded in a hierarchical structure in the screen transition information recording unit 20. In the present embodiment, for example, “A screen” (screen number: L11D0) is the apex, and “A1 screen” (screen number: L11D01) and “A2 screen” (screen) are used as lower screens of this A screen. No .: L11D02), “A3 screen” (screen number: L11D03), and subordinate screens “A11 screen” (screen number: L11D011), “A12 screen” (screen number: L11D012), “A13 screen” (screen number) : L11D013), “A21 screen” (screen number: L11D021), “A22 screen” (screen number: L11D022), “A23 screen” (screen number: L11D023), “A31 screen” (screen number: L11D031), “A32” “Screen” (screen number: L11D032) and “A33 screen” (screen number: L11D033) are set. It has been. Note that business screens can be set below these screens, but are omitted for simplification of the drawings and description.

  FIG. 3 shows a list of screen numbers of transition source screens, screen numbers of transition destination screens, and transition numbers assigned to the screen transitions.

  As illustrated, in the present embodiment, screen transition numbers corresponding to transitions between the business screens are attached as screen transition information. For example, a transition number “01” is assigned to the transition from “A screen” L11D0 to “A1 screen” L11D01, and for the transition from “A screen” L11D0 to “A2 screen” L11D02. , A transition number “02” is attached.

  This transition number is assigned to a screen transition that is considered necessary in the business, assuming a transition between all screens recorded in the screen transition information recording unit 20. Therefore, regardless of the business screen displayed on the display 12b, it is possible to transition to a desired transition destination screen by inputting the transition number corresponding to the numeric key of the keyboard 12a.

  As a result, when a screen on the display 12b of the client terminal 12 is displayed, by inputting a specific transition number (for example, “01”) on the keyboard 12a of the client terminal 12, the display 12b The upper screen can be changed to a screen corresponding to the transition number.

  It should be noted that the reverse transition between arbitrary screens, specifically, for example, for the transition from “A screen” to “A1 screen”, for the transition from “A1 screen” to “A screen”, A unique transition number may be assigned to each, but the reverse transition may be performed using a common key such as “Back Space”. This simplifies the operation.

  The specific transition number may be input by directly inputting the transition number using a key of the keyboard 12a provided in the client terminal 12, or may be input to each transition number by other specific input operation. A GUI (graphical user interface) is constructed so that the screen can be changed by displaying the link item to the corresponding transition destination screen on the display 12b and allowing the operator to select the link item corresponding to the transition number. May be. However, it is possible to change the screen by inputting the transition number using the numeric keys of the keyboard 12a, considering the operability of the terminal operator and the simplification of programming for system construction. Is preferable.

  Note that the mode of each screen number and transition number as shown in FIG. 3 is merely an example, and those skilled in the art can appropriately modify and change them. For example, transition numbers may be defined for all screen transitions between all screens recorded in the screen transition information recording unit 20. In addition, it is possible to define a transition number only for a transition screen that is extremely important in business, and to simplify the system as much as possible.

  As described above, in this embodiment, a screen transition number is assigned to each screen transition, and screen transitions using this screen transition number as a key are possible. The business interactive type according to this embodiment is not limited by the number of screens that can be transitioned as in the case where the screen to be displayed next is assigned to each PF key as in the prior art. The degree of freedom related to the screen transition of the online system 10 can be greatly improved.

  For example, conventionally, when one of the upper screens of the business screen is selected, for a subsequent transition destination screen, a specific lower transition with respect to the selected upper screen (for example, screen A1). Although only one of the screens (A11, A12, A13) can be selected, in this system, a lower transition screen (for example, screen A11) with respect to a specific upper screen (for example, screen A1) and other higher order screens It is possible to configure the system so that a transition can be made by assigning a screen transition number to a lower transition screen (for example, screen A21) with respect to the screen (for example, screen A2). Therefore, the shortage of input keys for screen transition is solved, and the degree of freedom of screen transition is improved, which can contribute to improvement of business efficiency.

  In the present embodiment, the screen transition system can be constructed simply by assigning screen transition numbers to the transitions between the screens, so that the program is greatly simplified. Specifically, in the present embodiment, it is necessary to devise programming so that a large number of screen transitions are possible using a limited number of PF keys. By simply assigning screen transition numbers to screen transitions in sequence, the entire screen can be transitioned in the system, which greatly simplifies programming work for system construction related to screen transitions. .

  Furthermore, as described above, the management server 14 of the system 10 according to the present embodiment records the number of screen transitions performed on the display 12a of the client terminal 12 in the screen transition information recording unit 20.

  FIG. 4 shows the number of transitions for each transition number. In the present embodiment, the number of transitions for each transition number is recorded in this way, and it is clear at a glance which screen transition is frequently performed in the business by referring to this. In the example of the figure, it is understood that the transition of transition number 01 (transition from screen A to screen A1) is most frequently performed, and then transition number 02 (transition from screen A to screen A2). Are frequently used, it is recognized that these are important screen transitions frequently used in business.

  On the other hand, the transition of transition number 0210333 (transition from screen A21 to screen A33) is least frequently used and has not been used for several years. Therefore, it is determined that the transition associated with the transition number is less necessary for business.

Here, with respect to the determination criterion that the transition used for the transition number should be deleted less frequently, for example, in consideration of the nature of the business related to the transition, a predetermined transition count threshold is set, and When the number of transitions falls below the transition number threshold during a certain period, it may be determined that the screen transition related to the transition number in this transition is unnecessary and deleted. Furthermore, not only the number of simple transitions but also, for example, when the last transition date and time is a predetermined number of days before the current date and time, it is determined that the message related to the last transition date and time is unnecessary and is deleted. Also good.

  As described above, by recording the number of transitions for each transition number, it is possible to grasp information such as what kind of screen transition is frequently used in business or vice versa, for example, long Screen transitions that have not been used for a while can be deleted from the system. Thereby, system capacity and load can be reduced as much as possible.

(Second Embodiment)
The second embodiment will be described below. In the present embodiment, the same reference numerals are given to the same components as those in the first embodiment, and the description thereof is omitted.

  FIG. 5 is a block diagram illustrating the configuration of the system according to the present embodiment. As can be understood with reference to the figure, in the present embodiment, a characteristic configuration is that the screen transition management server 14 records personal data related to a business worker who operates each client terminal 12. The unit 24 and the stay time that records the screen stay time, which is the time from when one screen transition is performed until the next screen transition is performed (screen stay time on one business screen) for each personal data. This is a point having the recording means 26.

  In the present embodiment, based on the personal data of each business worker recorded in the personal data recording unit 24, the above-mentioned screen transition recorded in the operation of the business worker corresponding to the personal data to the client terminal 12 Record the number of times. In particular, in order to enable recording of the number of screen transitions for each business worker, personal data of the business worker such as a business worker ID predetermined by the business worker operating the client terminal 12 is input. The information is transmitted to the management server 14, and the system is configured to operate with the input personal data being collated and matched with the personal data recorded in the personal data recording unit 24. Can do. As a result, it is possible to identify the worker who operates the client terminal 12. Details of the system configuration for identifying such business workers can be easily conceived by those skilled in the art, and a description thereof will be omitted.

  As described above, the frequency of use of each screen transition is specified for each business worker in the company having the system by recording the number of screen transitions recorded in the operation on the client terminal 12. be able to. Therefore, for example, it is possible to grasp information such as which department in a company uses which screen transition is often used or vice versa. For example, it is frequently used in business training. It is possible to improve the efficiency of education, for example, by giving priority to training of operations related to screen transitions.

  In particular, it is preferable that the personal data includes information such as the number of business years as information so that an excess of the number of screen transitions can be grasped for each business career of a business worker.

  FIG. 6 shows an example of personal data for each business worker ID, and FIG. 7 shows an example of data such as a transition number, the number of screen transitions, and a screen stay time for a specific business worker. In FIG. 8, (a) shows an example of the number of engagements for each business by the number of years of service, and (b) shows one of these services by the number of years of service. An example of the screen stay time is shown. Note that the screen transitions related to the A business, the B business, and the C business shown in FIG. 8, that is, the screen transitions that should be used for each business are predetermined.

  As can be understood with reference to FIG. 6, in the present embodiment, the personal data recording unit 24 stores each business worker information in association with the business worker ID assigned to each business worker. It is recorded. In particular, this personal data includes data such as years of service and departments. The personal data may include other types of information, for example, whether or not there is a qualification.

  Further, as understood with reference to FIG. 7, the screen transition number, the number of screen transitions, and the transition time related to the screen transition executed on the client terminal 12 for each business worker are clarified. In the example of FIG. 7, the last transition date and time for each transition number is shown, so that it is possible to clearly grasp when each business worker last performed a screen transition corresponding to the transition number. Therefore, business management for each business worker can be more thorough. In addition, it is not limited to the “last transition date and time”. For example, all screen transitions related to all tasks executed by each business worker are recorded for each corresponding transition number, and are used for business management of each business worker. May be.

  Then, by editing the data shown in FIGS. 6 and 7, the information shown in FIG. 8, that is, the type of work performed for each working year shown in FIG. 8A, and the information shown in FIG. In addition, the screen staying time for each working year is derived in the specific work (A work in the figure).

  Thereby, the level of the usage frequency for every transition screen can be grasped | ascertained for every business engagement years. Therefore, for example, compare the number of screen transitions between a business worker with a long business year (with a career) and a business worker with a short business year (with a shallow career) to improve the efficiency of future business. Can be useful.

  In addition, by grasping the above-mentioned screen stay time, it is possible to grasp, for example, a work screen having a relatively long stay time or a work screen having a relatively short stay time. For example, it can be determined that the business worker is taking time for the business. On the other hand, if the business screen has a relatively short stay, it can be determined that the business worker is performing the business smoothly. Therefore, it is possible to contribute to efficiency improvement of business systems and reduction of waste.

  In addition, this invention is not limited to the said embodiment, A various change is possible within the range of the summary of invention.

10 Online interactive system 12 Client terminal 12a Keyboard (input means)
12b Display (display means)
14 Screen transition management server 16 Display control unit (screen display control means)
18 Screen data recording unit 20 Screen transition information recording unit (transition information recording means)
22 Screen transition table

Claims (5)

A client terminal comprising input means and display means;
Screen display control means for controlling the display means to display a screen in accordance with input information input to the input means of the client terminal, and transition information in which screen transition information to be displayed on the display means of the client terminal is recorded A screen transition management server provided with a recording means;
Have
The screen transition information includes the screen transition number assigned to each screen transition.
The input means of the client terminal has numeric keys,
The screen transition number is defined as a different number for each screen transition between all transition source screens and transition destination screens recorded in the transition information recording means,
An online interactive system characterized in that a screen transition from a transition source screen corresponding to a screen transition number to a transition destination screen is performed by inputting the screen transition number to the numeric key. The screen transition management server
2. The online interactive type according to claim 1, further comprising: a specific screen transition number recording unit that records a specific screen transition number performed in the display unit of the client terminal for each screen transition number recorded in the transition information recording unit. system. The screen transition management server
Having personal data recording means for recording personal data related to business operators operating each client terminal;
The specific screen transition frequency recording means includes:
3. The online interactive system according to claim 2, wherein the number of specific screen transitions executed by each business worker is recorded for each personal data of each business worker recorded in the personal data recording means.   The online interactive system according to claim 3, wherein the personal data includes the number of business years of a business worker corresponding to the personal data. The screen transition management server
4. A stay time recording means for recording a screen stay time, which is a time from when the screen transition is performed to when the next screen transition is performed, for each personal data of a business worker who operates the client terminal. Or the online interactive system of 4.

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