JP5375920B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus installed in a store or a convenience store of a financial institution, and more particularly to an automatic transaction apparatus including an optical information reader that reads a barcode.

A conventional automatic transaction apparatus includes an optical information reader that reads a form image and a bar code inside the apparatus, and takes a form such as a contract application form into the apparatus and reads a bar code printed on the form. In some cases, unattended transactions are possible (for example, see Patent Document 1).
Also, an optical information reader that reads barcodes outside the device is provided, and barcodes that are pre-encoded for details of operations such as deposit and transfer displayed on the screen of a mobile terminal such as a mobile phone are read and processing such as deposit and transfer In some cases, the time required for the user's input operation is shortened (see, for example, Patent Document 2).

JP 2001-175922 A (paragraph "0014" to "0015", FIG. 1) JP 2004-164352 A (paragraph “0012” to paragraph “0013”, FIG. 1)

However, in the conventional technology described above, when reading a barcode printed on a form such as a public money transfer form, an optical reading device is mounted inside the automatic transaction device to facilitate the operation of the user, Further, when reading a barcode displayed on a portable terminal or the like, the portable terminal or the like cannot be pulled into the apparatus, and an optical reader must be mounted outside the automatic transaction apparatus. Therefore, when it is necessary to read a barcode printed on a form or a barcode displayed on a portable terminal or the like with an automatic transaction apparatus, there is a problem that it is necessary to mount two optical readers.
An object of the present invention is to solve such a problem.

Therefore, the present invention provides an automatic transaction apparatus that displays a screen for guiding a customer's operation and includes a customer operation display panel that accepts the customer's operation on the front operation panel and performs a transaction according to information input by the customer's operation. An optical information reading unit that reads a barcode is provided on a movable object that is detachably arranged with respect to the front operation panel, and the optical information reading unit is mounted on the front operation panel. Even in the case where the barcode is present, the barcode is provided at a position where the barcode can be read .

  According to the present invention as described above, it is possible to read the barcode printed on the form and the barcode displayed on the portable terminal with a single optical reader.

1 is an external perspective view of an automatic transaction apparatus according to the first embodiment. The block diagram which shows the structure of the automatic transaction apparatus in a 1st Example. Explanatory drawing of the bar code alignment guidance screen in the first embodiment Explanatory drawing of the bar code alignment guidance screen in the first embodiment Explanatory drawing of the bar code alignment screen in the first embodiment Explanatory drawing of the bar code display screen in the first embodiment External perspective view of automatic transaction apparatus in second embodiment Explanatory drawing of the illumination in 2nd Example The block diagram which shows the structure of the automatic transaction apparatus in 2nd Example. Explanatory drawing of the bar code alignment guidance screen in the second embodiment Flowchart of changing brightness of customer operation display unit in second embodiment External perspective view of automatic transaction apparatus according to third embodiment The block diagram which shows the structure of the automatic transaction apparatus in a 3rd Example. Explanatory drawing of the optical information reading part and illumination in a 3rd Example Flowchart of illumination lighting process in the third embodiment Flowchart of illumination lighting process in the third embodiment Explanatory drawing of the selection screen of the medium which reads the barcode in 3rd Example Flowchart of barcode reading process in the third embodiment Explanatory drawing of the bar code alignment guidance screen in the third embodiment Explanatory drawing of bar code alignment in 3rd Example External perspective view of automatic transaction apparatus in fourth embodiment External perspective view of the handset in the fourth embodiment The block diagram which shows the structure of the automatic transaction apparatus in a 4th Example. Explanatory drawing of the form in the first embodiment Explanatory drawing of the portable terminal in 1st Example

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

First, the first embodiment will be described.
FIG. 1 is an external perspective view of the automatic transaction apparatus according to the first embodiment, and FIG. 2 is a block diagram showing the configuration of the automatic transaction apparatus according to the first embodiment.
In FIG. 1, reference numeral 1 denotes an automatic transaction apparatus, which is installed in a store of a financial institution such as a bank or a store such as a convenience store. This automatic transaction apparatus 1 can perform transactions such as cash withdrawal, cash deposit, and transfer by customer operation.

Reference numeral 2 denotes a customer operation display panel, which is arranged on a front operation panel that forms a substantially horizontal plane of the automatic transaction apparatus 1, and displays and displays operation buttons for receiving symbols, words, and inputs for guiding customer operations. An operation button input operation is accepted.
Reference numeral 3 denotes a banknote deposit / withdrawal port, which is disposed on a front operation panel that forms a substantially horizontal plane of the automatic transaction apparatus 1 and accepts banknotes inserted by customers and delivers banknotes to be paid to customers.

Reference numeral 4 denotes a coin deposit / withdrawal port, which is disposed on the front operation panel that forms a substantially horizontal plane of the automatic transaction apparatus 1 and accepts coins input by the customer and also delivers coins to be paid to the customer.
Reference numeral 5 denotes a card insertion / return port, which is disposed on the front surface forming a substantially vertical surface of the automatic transaction apparatus 1, accepts a card inserted by a customer's operation, and returns the inserted card to the customer. .

  An optical information reading unit 6 is a scanner that reads a barcode printed at a predetermined position of the form 201 as shown in FIG. 24 or a barcode displayed on the screen of the portable terminal 202 as shown in FIG. It is configured. The optical information reading unit 6 is provided on the front surface of the automatic transaction apparatus 1 and is arranged facing the customer operation display panel 2 above a front operation panel that forms a substantially horizontal plane including the customer operation display panel 2. The barcode of the form 201 placed at a predetermined position on the customer operation display panel 2 and the barcode of the portable terminal 202 are read as image data.

In FIG. 2, reference numeral 11 denotes a customer operation display unit, which is composed of an operation unit such as a touch panel and a display unit (customer operation display panel 2) such as a liquid crystal display. The customer operation display unit 11 is arranged to detect an input operation performed by a customer by arranging a touch panel on a display unit such as a CRT display or a liquid crystal display (hereinafter referred to as “LCD”). A selection screen, a screen for guiding a customer's input operation or the like for the transaction selected by the customer, and input information are displayed.
The input operation detected by the customer operation display unit 11 is notified by outputting a signal to a control unit described later.
The customer operation display unit 11 includes a dimming circuit and can change the luminance of a display unit such as an LCD.

Further, it is assumed that the customer operation display unit 11 can display the image data read by the optical information reading unit 6 in accordance with an instruction from a control unit described later.
A card reader unit 12 includes a card reading / writing mechanism and a card transport mechanism. The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the card inserted by the customer into the card insertion / return slot 5. The card which has read the account information such as the account number is discharged from the card insertion return slot 5 and returned to the customer. The card insertion / return port 5 is provided with a mechanism for detecting insertion of a card and a mechanism for detecting receipt of the card.

  Reference numeral 13 denotes a deposit / withdrawal unit, which is composed of a banknote deposit / withdrawal machine and a coin deposit / withdrawal machine. The deposit / withdrawal unit 13 performs deposit / withdrawal processing of banknotes and coins associated with cash withdrawal transactions and cash deposit transactions. Here, the deposit processing is performed by counting the banknotes put in the banknote deposit / withdrawal port 3 by the banknote depositing / withdrawing machine and storing it in the safe, and counting the coins put in the coin deposit / withdrawal slot 4 by the coin depositing / dispensing machine. It is to be stored in a safe. With the withdrawal process, banknotes and coins corresponding to the amount specified by the customer's operation are paid out from the banknote depositing / dispensing machine and the coin depositing / dispensing machine safe and counted. It is transported and paid out to the customer.

The bill deposit / withdrawal port 3 and the coin deposit / withdrawal port 4 are provided with a mechanism for detecting inserted bills and coins and a mechanism for detecting receipt of bills and coins conveyed.
The deposit / withdrawal unit 13 is not limited to the one configured with the banknote deposit / withdrawal machine and the coin deposit / withdrawal machine, and may be configured with only the banknote deposit / withdrawal machine. May not be provided.

An image reading unit 14 converts the barcode image data read by the optical information reading unit 6 into character (including numeric) data.
Here, the bar code is a graphic representation of characters, numbers, and the like, and includes not only a normal one-dimensional bar code but also a two-dimensional code.
In addition, this bar code represents information such as a payment category, a storage organization number, a customer number, and a confirmation number, which are information for paying public charges such as telephone and power.

  Reference numeral 15 denotes a storage unit which is composed of a semiconductor memory, a magnetic disk, or the like, stores information, and can read the stored information. The storage unit 15 stores a control program (software) for controlling the operation of the entire automatic transaction apparatus 1, screen data displayed on the customer operation display unit 11, information necessary for transactions performed by the customer, and the like.

Reference numeral 16 denotes a control unit, which is composed of arithmetic and control means such as a CPU. The control unit 16 controls the overall operation of the automatic transaction apparatus 1 including the customer operation display unit 11, the card reader unit 12, the deposit / withdrawal unit 13, the barcode reading unit 14, the storage unit 15, and a communication unit (not shown) that performs communication control. Control is performed based on a control program (software) stored in the storage unit 15.
The control unit 16 also has a calendar and a clock function that are means for measuring the date and time and the like.

The operation of the above configuration will be described.
The operation of each unit described below is controlled by a control unit such as a central processing unit (not shown) based on a program (software) stored in a storage unit such as a memory or a magnetic disk (not shown).
First, when a customer approach is detected by a proximity sensor of the automatic transaction apparatus 1 (not shown), the customer operation display unit 11 of the automatic transaction apparatus 1 displays a transaction selection screen. This transaction selection screen is composed of words such as “Please come. Please select a transaction.” And transaction selection buttons such as “Drawer”, “Transfer”, “Deposit”, “Public money transfer”. It is a thing.

When the transaction selection screen is displayed on the customer operation display unit 11, the customer presses “public money transfer” which is a transaction selection button corresponding to the desired transaction.
When the customer operation display unit 11 detects that the transaction selection button “Public money transfer” is pressed, the customer operation display unit 11 displays a card insertion guidance screen that prompts the customer to insert a card according to an instruction from the control unit 16. The customer inserts his / her card from the card insertion / return slot 5 according to the card insertion guidance screen.

  The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the inserted card. When the card is inserted, the customer operation display unit 11 displays a password input screen for accepting input of the customer's password. On the password input screen, operation buttons including “1” to “9” and “0” buttons are displayed. When the customer operation display unit 11 displays the password input screen, the customer presses the displayed operation button and inputs the password.

When the customer inputs the personal identification number, the control unit 16 transmits the personal identification number together with the account information read from the card to the host computer via the communication line 17.
The host computer searches a customer database (not shown) based on the received account information such as the account number of the customer, extracts a password, and compares it with the received password to verify whether it matches, that is, authenticate the person. I do. The host computer transmits the result to the automatic transaction apparatus 1 via the communication unit.

As a result of the personal authentication, the customer operation display unit 11 displays the barcode alignment guidance screen 31 shown in FIG. This bar code alignment guidance screen 31 is composed of words such as “Please place a form or mobile phone in accordance with the screen illustration” and an illustration showing the position of the bar code of the form or mobile phone.
It is assumed that the customer aligns and places the barcode displayed on the form 201 or the portable terminal 202 on the customer operation display panel 2 according to the barcode alignment guidance screen 31 with the barcode facing upward.

  When it is detected that the form 201 or the portable terminal 202 is placed at a predetermined position, the customer operation display unit 11 displays a barcode alignment screen 33 shown in FIG. This barcode alignment screen 33 is accompanied by an illustration showing the position of the barcode of the form 201 or the portable terminal 202, etc., such as “Please make sure that the barcode of the form or mobile phone is displayed in the left frame”. An area 331 for displaying an image read by the optical information reading unit 6 is displayed on the left side of the wording.

  Note that the customer operation display unit 11 performs an operation in an area where the form 201 or the portable terminal 202 is placed, for example, an area 321 where the form 201 or the portable terminal 202 is placed on the barcode alignment guide screen 32 shown in FIG. You may make it not detect. On the other hand, an area 322 for enabling operations such as a confirmation button and a cancel button displayed on the barcode alignment guidance screen 32 shown in FIG. 4 may be provided.

In the image display area 331, an image read by the optical information reading unit 6 by the customer operation display unit 11 in accordance with an instruction from the control unit 16 is displayed. For example, as shown in FIG. 6, the barcode read by the optical information reading unit 6 is displayed in an area 331 for displaying an image on the barcode display screen 34.
It is assumed that the customer adjusts the position where the form 201 or the portable terminal 202 is placed while checking the barcode image displayed in the area 331 for displaying the image.

When the form 201 or the portable terminal 202 is placed at an appropriate reading position, the image reading unit 14 reads a barcode displayed on the form 201 or the portable terminal 202.
When the bar code is read, the control unit 16 reads information included in the bar code read by the image reading unit 14, for example, information for paying public charges such as telephone and power, a payment category, a storage institution number, and a customer number. And carry out regular public money transfer transactions according to information such as confirmation numbers.

  As described above, in the first embodiment, the barcode printed on the form and the barcode displayed on the portable terminal can be read by providing the optical information reading unit above the front surface of the automatic transaction apparatus. The effect that it can be obtained.

Next, a second embodiment will be described.
FIG. 7 is an external perspective view of the automatic transaction apparatus according to the second embodiment of the present invention, FIG. 8 is an explanatory view of illumination in the second embodiment, and FIG. 9 shows the configuration of the automatic transaction apparatus in the second embodiment. It is a block diagram.
The configuration of the second embodiment is obtained by adding illumination and a light unit for controlling the illumination to the configuration of the first embodiment, and the same parts as those of the first embodiment described above are denoted by the same reference numerals. The description is omitted.

In FIG. 7, reference numeral 7 denotes illumination, which is composed of a light source and a filter to be described later.
This illumination 7 is provided in the vicinity of the optical information reading unit 6 on the front surface of the automatic transaction apparatus 1 and is arranged facing the customer operation display panel 2.
In FIG. 8, reference numeral 71 denotes a light source, which is composed of an incandescent bulb, an LED (Light Emitting Diode) lamp, or the like.

Reference numeral 72 denotes a filter that transmits part of the light emitted from the light source 71. The transmitted transmitted light 73 is applied to the barcode of the form 201 or the portable terminal 202 placed on the customer operation display board 2 to ensure that the optical information reading unit 6 reads the barcode. The transmitted light 73 transmitted through the filter 72 has a rectangular shape and irradiates the form 201 or the barcode of the portable terminal 202. However, the transmitted light 73 transmitted through the filter 72 has a rectangular frame shape. You may guide the position which mounts the portable terminal 202. FIG.
In FIG. 9, reference numeral 18 denotes a light unit that performs control to turn on and off the light source 71 according to an instruction from the control unit 16.

The operation of the above configuration will be described.
The operation of each unit described below is controlled by a control unit such as a central processing unit (not shown) based on a program (software) stored in a storage unit such as a memory or a magnetic disk (not shown).

First, when a customer approach is detected by a proximity sensor of the automatic transaction apparatus 1 (not shown), the customer operation display unit 11 of the automatic transaction apparatus 1 displays a transaction selection screen. This transaction selection screen is composed of words such as “Please come. Please select a transaction.” And transaction selection buttons such as “Drawer”, “Transfer”, “Deposit”, “Public money transfer”. It is a thing.
When the transaction selection screen is displayed on the customer operation display unit 11, the customer presses “public money transfer” which is a transaction selection button corresponding to the desired transaction.

  When the customer operation display unit 11 detects that the transaction selection button “Public money transfer” is pressed, the customer operation display unit 11 displays a card insertion guidance screen that prompts the customer to insert a card according to an instruction from the control unit 16. The customer inserts his / her card from the card insertion / return slot 5 according to the card insertion guidance screen.

  The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the inserted card. When the card is inserted, the customer operation display unit 11 displays a password input screen for accepting input of the customer's password. On the password input screen, operation buttons including “1” to “9” and “0” buttons are displayed. When the customer operation display unit 11 displays the password input screen, the customer presses the displayed operation button and inputs the password.

When the customer inputs the personal identification number, the control unit 16 transmits the personal identification number together with the account information read from the card to the host computer via the communication line 17.
The host computer searches a customer database (not shown) based on the received account information such as the account number of the customer, extracts a password, and compares it with the received password to verify whether it matches, that is, authenticate the person. I do. The host computer transmits the result to the automatic transaction apparatus 1 via the communication unit.

  As a result of the personal authentication, if the user can be confirmed, the customer operation display unit 11 displays the barcode alignment guidance screen 31 shown in FIG. 3 and turns on the illumination 7 by the light unit 18. This bar code alignment guidance screen 31 is composed of words such as “Please place a form or mobile phone in accordance with the screen illustration” and an illustration showing the position of the bar code of the form or mobile phone.

The customer aligns the barcode displayed on the form 201 or the portable terminal 202 on the customer operation display panel 2 according to the light of the illumination 7 lit by the barcode alignment guidance screen 31 or the light unit 18 on the customer operation display panel 2. , Shall be placed.
At this time, as shown in FIG. 10, for example, it is assumed that transmitted light 73 irradiates a barcode displayed on the mobile terminal 202.

  When it is detected that the form 201 or the portable terminal 202 is placed at a predetermined position, the customer operation display unit 11 displays a barcode alignment screen 33 shown in FIG. This barcode alignment screen 33 is accompanied by an illustration showing the position of the barcode of the form 201 or the portable terminal 202, etc., such as “Please make sure that the barcode of the form or mobile phone is displayed in the left frame”. An area 331 for displaying an image read by the optical information reading unit 6 is displayed on the left side of the wording.

  Note that the customer operation display unit 11 performs an operation in an area where the form 201 or the portable terminal 202 is placed, for example, an area 321 where the form 201 or the portable terminal 202 is placed on the barcode alignment guide screen 32 shown in FIG. You may make it not detect. On the other hand, an area 322 for enabling operations such as a confirmation button and a cancel button displayed on the barcode alignment guidance screen 32 shown in FIG. 4 may be provided.

In the image display area 331, an image read by the optical information reading unit 6 by the customer operation display unit 11 in accordance with an instruction from the control unit 16 is displayed. For example, as shown in FIG. 6, the barcode is displayed in an area 331 for displaying an image on the barcode display screen 34.
It is assumed that the customer adjusts the position where the form 201 or the portable terminal 202 is placed while checking the barcode image displayed in the area 331 for displaying the image.
When the form 201 or the portable terminal 202 is placed at an appropriate reading position, the image reading unit 14 reads a barcode displayed on the form 201 or the portable terminal 202.

Here, the change in the brightness of the customer operation display unit that is performed when the barcode is read will be described.
FIG. 11 is a flowchart for changing the brightness of the customer operation display unit in the second embodiment, which will be described in accordance with steps represented by S in the figure.
S1a: In the above description, when the illumination unit 7 is turned on by the light unit 18, the customer operation display unit 11 decreases the brightness of the backlight of the LCD and changes the brightness.

S2a: When the form 201 or the portable terminal 202 is placed at an appropriate reading position, the image reading unit 14 reads an image of a barcode displayed on the form 201 or the portable terminal 202.
S3a: When the barcode image is read, the image reading unit 14 uses the check data included in the barcode to confirm that the barcode is normally read, that is, the validity of the data read from the barcode is confirmed. Check.

S4a: If the validity cannot be confirmed, the process proceeds to S1a, the brightness of the LCD is changed again, and the barcode image is read.
S5a: On the other hand, when the validity is confirmed, the brightness of the LCD is returned to the original, and the process proceeds to the next step.
In this way, the brightness of the LCD is changed to make it easier to read a bar code displayed on the form 201 or the portable terminal 202 placed on the customer operation display panel 2. In addition, although the change of the brightness of this customer operation display part was demonstrated in the 2nd Example, you may make it in the 1st Example.

When the bar code is read, the light unit 18 turns off the illumination 7, and the control unit 16 is information for paying information included in the bar code read by the image reading unit 14, for example, public charges such as telephone and power. Execute ordinary public money transfer transactions according to information such as payment category, storage organization number, customer number and confirmation number.
In the present embodiment, the barcode displayed on the form 201 or the portable terminal 202 is placed on the customer operation display board 2 with the upper surface facing upward, but the position not on the customer operation display board 2 is illuminated 7. The bar code displayed on the form 201 or the portable terminal 202 may be placed on the upper surface of the screen 201.

In the present embodiment, the customer operation display unit 11 reduces the brightness of the backlight of the LCD and changes the brightness. However, instead of reducing the brightness of the backlight, the customer operation display unit 11 is stored in advance in the storage unit 15. You may make it display the screen comprised by screen data, such as black and dark blue, ie, a screen with low brightness.
As described above, in the second embodiment, in addition to the effects of the first embodiment, the automatic transaction apparatus is installed in a dark place by providing illumination in front of the automatic transaction apparatus. Also, the effect that the barcode can be easily read is obtained.

Next, a third embodiment will be described.
FIG. 12 is an external perspective view of the automatic transaction apparatus according to the third embodiment of the present invention, FIG. 13 is a block diagram showing the configuration of the automatic transaction apparatus according to the third embodiment, and FIG. 14 is optical information in the third embodiment. It is explanatory drawing of a reading part and illumination.
The configuration of the third embodiment is different from the configurations of the first and second embodiments in that the optical information reading unit is arranged on the side of the customer operation display panel. Portions similar to those in the first embodiment and the second embodiment are denoted by the same reference numerals and description thereof is omitted.

  In FIG. 12, reference numeral 8 denotes an optical information reading unit, which is composed of a scanner that reads a barcode printed at a predetermined position on the form 201 or a barcode displayed at a predetermined position on the screen of the portable terminal 202. It is. The optical information reading unit 8 is provided on the front surface of the automatic transaction apparatus 1, and is disposed inside the front operation panel of the automatic transaction apparatus 1 so as to face the upper surface on the side of the customer operation display panel 2, and the front surface thereof. A part of the control panel 201 (that is, the upper part of the optical information reading unit 8) is provided with a barcode for the form 201 made of a transmissive material such as a resin that transmits light (for example, transparent) or a portion on which the portable terminal 202 is placed. It has been.

The optical information reading unit 8 reads the barcode of the form 201 placed at a predetermined position of the part and the barcode of the portable terminal 202 as image data. It is assumed that the barcode printed on the form 201 and the barcode displayed on the portable terminal 202 are placed at predetermined positions so as to face the optical information reading unit 8.
Reference numeral 9 denotes a speaker which outputs sound.

In FIG. 13, reference numeral 19 denotes an audio output unit that outputs voice guidance, sound effects, and the like for guiding a customer's operation from the speaker 9 according to an instruction from the control unit.
In FIG. 14, 81 is a scanner for reading a barcode.
A light source 82 is composed of an incandescent bulb, an LED lamp, or the like. The light source 82 is provided in the vicinity of the scanner 81 and irradiates the form 201 set at a predetermined position above the scanner 81.

The operation of the above configuration will be described.
The operation of each unit described below is controlled by a control unit such as a central processing unit (not shown) based on a program (software) stored in a storage unit such as a memory or a magnetic disk (not shown).

First, when a customer approach is detected by a proximity sensor of the automatic transaction apparatus 1 (not shown), the customer operation display unit 11 of the automatic transaction apparatus 1 displays a transaction selection screen. This transaction selection screen is composed of words such as “Please come. Please select a transaction.” And transaction selection buttons such as “Drawer”, “Transfer”, “Deposit”, “Public money transfer”. It is a thing.
When the transaction selection screen is displayed on the customer operation display unit 11, the customer presses “public money transfer” which is a transaction selection button corresponding to the desired transaction.

  When the customer operation display unit 11 detects that the transaction selection button “Public money transfer” is pressed, the customer operation display unit 11 displays a card insertion guidance screen that prompts the customer to insert a card according to an instruction from the control unit 16. The customer inserts his / her card from the card insertion / return slot 5 according to the card insertion guidance screen.

  The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the inserted card. When the card is inserted, the customer operation display unit 11 displays a password input screen for accepting input of the customer's password. On the password input screen, operation buttons including “1” to “9” and “0” buttons are displayed. When the customer operation display unit 11 displays the password input screen, the customer presses the displayed operation button and inputs the password.

When the customer inputs the personal identification number, the control unit 16 transmits the personal identification number together with the account information read from the card to the host computer via the communication line 17.
The host computer searches a customer database (not shown) based on the received account information such as the account number of the customer, extracts a password, and compares it with the received password to verify whether it matches, that is, authenticate the person. I do. The host computer transmits the result to the automatic transaction apparatus 1 via the communication unit.

As a result of the personal authentication, the customer operation display unit 11 displays a bar code alignment guidance screen when it is possible to confirm the identity. This bar code alignment guidance screen is composed of words such as “Please place a form or mobile phone on the reading table”.
It is assumed that the customer aligns and places the barcode displayed on the form 201 or the portable terminal 202 on the optical information reading unit 8 according to the barcode alignment guidance screen, with the barcode facing downward.

When it is detected that the form 201 or the portable terminal 202 is placed at a predetermined position, the customer operation display unit 11 displays a barcode alignment screen 37 shown in FIG. The bar code alignment screen 37 displays a text such as “Please make sure that the bar code of the form or mobile phone is displayed in the left frame” and the image read by the optical information reading unit 8 on the left side of the text. A display area 371 is displayed.
It is assumed that the customer adjusts the position where the form 201 or the portable terminal 202 is placed while checking the barcode image displayed in the area 371 for displaying the image.

At this time, as shown in FIG. 20, the image displayed in the area 371 is an image read by the optical information reading unit 8 and is displayed with the image reading unit 14 reversed right and left. Accordingly, when the portable terminal 202 is moved in the direction indicated by the arrow A in the figure as shown in FIG. 20A, the image displayed in the region 371 as shown in FIG. 20B is also indicated by the arrow B in the figure. Move in the same direction as the arrow A. Alternatively, the image read by the optical information reading unit 8 may be reversed upside down by the image reading unit 14.
When the form 201 or the portable terminal 202 is placed at an appropriate reading position, the image reading unit 14 reads a barcode displayed on the form 201 or the portable terminal 202.

Here, lighting of lighting performed when the barcode is read will be described.
FIG. 15 and FIG. 16 are flowcharts of the illumination lighting process in the third embodiment, which will be described according to steps represented by S in the figure.
S1b (FIG. 15): In the above description, the image reading unit 14 reads a barcode image.

  S2b (FIG. 15): At this time, the image reading unit 14 aggregates information indicating the brightness of each pixel of the read image, and the number of pixels having brightness exceeding a predetermined threshold exceeds a predetermined threshold. That is, it is confirmed whether the read image has a predetermined brightness (illuminance). As a result of the confirmation, if the brightness is sufficient, the process proceeds to a step of confirming the validity of the read barcode data. On the other hand, as a result of the confirmation, if the image reading unit 14 determines that the illuminance is insufficient, the process proceeds to S3b.

The image reading unit 14 measures the illuminance of the barcode displayed on the form 201 or the portable terminal 202 placed at the reading position by an illuminance sensor (not shown). If sufficient illuminance is obtained as a result of the measurement, the process may be shifted to a step of confirming the validity of the read barcode data. On the other hand, if the image reading unit 14 determines that the illuminance is insufficient as a result of the measurement, the process proceeds to S3b.
The illuminance sensor is provided in the vicinity of the scanner 81 and detects the illuminance of light that irradiates the form 201 set at a predetermined position. It is assumed that the illuminance detected by the illuminance sensor is read by the image reading unit 14.

S3b (FIG. 15): The light unit 18 turns on the light source 82 according to an instruction from the control unit 16, the process proceeds to S1b, and the image reading unit 14 reads the barcode image again.
In the step of confirming the validity of the barcode data whose processing has been shifted from S2b, even if the validity cannot be confirmed, the light unit 18 turns on the light source 82 according to the instruction of the control unit 16, and the process proceeds to S1b. Then, the image reading unit 14 may read the barcode image again.
In the above description, the following illumination lighting process shown in FIG. 16 may be performed before the image reading unit 14 reads the barcode image.

S1c (FIG. 16): If the identity is confirmed as a result of the identity authentication, the customer operation display unit 11 displays a medium selection screen 36 for reading the barcode shown in FIG. The medium selection screen 36 for reading the barcode is a word “Please select the medium on which the barcode is displayed” and a “mobile phone” selection button for selecting a portable terminal, and a form for selecting a form. It consists of a “paper” selection button and a “cancel” button.
S2c (FIG. 16): The control unit 16 waits for a “mobile phone” selection button or a “paper” selection button to be pressed.

S3c (FIG. 16): When it is detected that the “paper” selection button has been pressed, the light unit 18 turns on the light source 82 according to an instruction from the control unit 16. After that, the customer operation display unit 11 displays a barcode alignment guidance screen and proceeds to barcode reading processing.
On the other hand, when it is detected that the “mobile phone” selection button has been pressed, the customer operation display unit 11 displays a bar code alignment guidance screen without turning on the light source 82 and shifts to a bar code reading process. This is because the display unit of the mobile phone or the like has sufficient illuminance by the backlight.

Even when it is detected that the “mobile phone” selection button is pressed, the image reading unit 14 is displayed on the form 201 or the portable terminal 202 placed at the reading position by an illuminance sensor (not shown). If the illuminance of the barcode is measured and, as a result, the image reading unit 14 determines that the illuminance is insufficient, the light unit 18 may turn on the light source 82 according to an instruction from the control unit 16.
In this way, the lighting process is performed to make it easier to read the barcode.

Next, barcode reading processing will be described. FIG. 18 is a flowchart of the barcode reading process in the third embodiment, which will be described in accordance with steps indicated by S in the figure.
S1d: When the lighting lighting process described above is performed, the image reading unit 14 reads the barcode image displayed on the form 201 or the portable terminal 202 when the form 201 or the portable terminal 202 is placed at an appropriate reading position. .

S2d: When the barcode image is read, the image reading unit 14 confirms that the barcode is normally read using the check data included in the barcode, that is, the validity of the data read from the barcode is confirmed. Check.
S3d: If it is determined that the barcode has not been read normally as a result of confirmation of the validity, the process proceeds to S1d.

S4d: On the other hand, when the image reading unit 14 confirms that the barcode is normally read, the sound output unit 19 outputs a confirmation sound from the speaker 9 according to an instruction from the control unit 16.
In this way, the barcode reading process is performed.
When the bar code is read, the light unit 18 turns off the illumination 7, and the control unit 16 is information for paying information included in the bar code read by the image reading unit 14, for example, public charges such as telephone and power. Execute ordinary public money transfer transactions according to information such as payment category, storage organization number, customer number and confirmation number.

  As described above, in the third embodiment, the barcode printed on the form and the barcode displayed on the portable terminal are read by providing the optical information reading unit inside the front operation panel of the automatic transaction apparatus. The effect of being able to be obtained.

Next, a fourth embodiment will be described.
21 is an external perspective view of an automatic transaction apparatus according to a fourth embodiment of the present invention, FIG. 22 is an external perspective view of a handset according to the fourth embodiment, and FIG. 23 is a configuration of the automatic transaction apparatus according to the fourth embodiment. FIG.
The configuration of the fourth embodiment is different from the configuration of the first embodiment in that the optical information reading unit is movable by the customer's operation. The same parts as the first embodiment described above are The same reference numerals are given and the description thereof is omitted.

  In FIG. 21A, reference numeral 101 denotes an optical information reading unit, which is configured by a scanner that reads a barcode printed at a predetermined position on a form 201 or a barcode displayed at a predetermined position on the screen of the portable terminal 202. It has been done. The optical information reading unit 101 is connected to the front surface of the automatic transaction apparatus 1 with a cable or the like for transmitting / receiving an electric signal to / from the automatic transaction apparatus 1 and is configured to be movable. Therefore, the customer operates the optical information reading unit 101 to bring the optical information reading unit 101 into contact with the barcode printed on the form 201 or the barcode displayed on the portable terminal 202 and read the barcode. Can be adapted to

In FIG. 21 (b), reference numeral 102 denotes a handset, which is a handset capable of making a call by a customer's operation, and a voice guidance guide for a visually handicapped person or the like.
22A and 22B, reference numeral 103 denotes an optical information reading unit that reads a barcode printed at a predetermined position on the form 201 or a bar code displayed at a predetermined position on the screen of the portable terminal 202. It is composed of a scanner or the like. As shown in FIG. 22A, the optical information reading unit 103 is provided on the back surface of the handset 102, that is, the surface opposite to the surface on which the voice input unit and the voice output unit are provided, and as shown in FIG. It is provided on the front surface of the handset 102, that is, on the surface provided with the voice input unit and the voice output unit.

In the present embodiment, the optical information reading unit 103 is provided on the front and back surfaces of the handset 102. However, the optical information reading unit 103 is not limited to this and may be provided on a portion other than the front and / or back surface of the handset 102. .
A configuration of the automatic transaction apparatus 1 when the optical information reading unit 103 is provided in the handset 102 will be described.

  In FIG. 23, reference numeral 20 denotes a handset unit which performs a call or the like using the handset 102. The handset unit 20 can detect on-hook and off-hook of the handset 102 by a sensor or the like (not shown). When the handset 102 is set on the automatic transaction apparatus 1, it is provided on the back of the handset 102. On the other hand, when the optical information reading unit 103 is off-hook, that is, when the handset 102 is away from the automatic transaction apparatus 1, the optical information reading unit 103 provided in front of the handset 102 is switched to the optical information reading unit 103 by a switching circuit (not shown), read.

The operation of the above configuration will be described.
The operation of each unit described below is controlled by a control unit such as a central processing unit (not shown) based on a program (software) stored in a storage unit such as a memory or a magnetic disk (not shown).

First, when a customer approach is detected by a proximity sensor of the automatic transaction apparatus 1 (not shown), the customer operation display unit 11 of the automatic transaction apparatus 1 displays a transaction selection screen. This transaction selection screen is composed of words such as “Please come. Please select a transaction.” And transaction selection buttons such as “Drawer”, “Transfer”, “Deposit”, “Public money transfer”. It is a thing.
When the transaction selection screen is displayed on the customer operation display unit 11, the customer presses “public money transfer” which is a transaction selection button corresponding to the desired transaction.

When the customer operation display unit 11 detects that the transaction selection button “Public money transfer” is pressed, the customer operation display unit 11 displays a card insertion guidance screen that prompts the customer to insert a card according to an instruction from the control unit 16. The customer inserts his / her card from the card insertion / return slot 5 according to the card insertion guidance screen.
The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the inserted card. When the card is inserted, the customer operation display unit 11 displays a password input screen for accepting input of the customer's password. On the password input screen, operation buttons including “1” to “9” and “0” buttons are displayed. When the customer operation display unit 11 displays the password input screen, the customer presses the displayed operation button and inputs the password.

When the customer inputs the personal identification number, the control unit 16 transmits the personal identification number together with the account information read from the card to the host computer via the communication line 17.
The host computer searches a customer database (not shown) based on the received account information such as the account number of the customer, extracts a password, and compares it with the received password to verify whether it matches, that is, authenticate the person. I do. The host computer transmits the result to the automatic transaction apparatus 1 via the communication unit.

As a result of the authentication, the customer operation display unit 11 reads the wording such as “Please read the form or mobile phone barcode with a barcode reader” and the form or mobile phone barcode. A guidance screen composed of etc. is displayed.
The customer touches the optical information reading unit 103 provided on the front face of the handset 102 with the optical information reading unit 101 or the handset 102 off-hooked to the barcode displayed on the form 201 or the portable terminal 202 according to the guidance screen, It shall be aligned.

Note that a barcode displayed on the form 201 or the portable terminal 202 may be brought into contact with the optical information reading unit 103 provided on the back surface of the handset 102 with the handset 102 on hook.
The image reading unit 14 reads a barcode displayed on the form 201 or the portable terminal 202.

When the bar code is read, the control unit 16 reads information included in the bar code read by the image reading unit 14, for example, information for paying public charges such as telephone and power, a payment category, a storage institution number, and a customer number. And carry out regular public money transfer transactions according to information such as confirmation numbers.
As described above, in the fourth embodiment, a barcode printed on a form and a barcode displayed on a portable terminal are provided by providing an optical information reading unit that can be moved by a customer operation on the front surface of the automatic transaction apparatus. Can be read.

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Customer operation display board 3 Banknote deposit / withdrawal slot 4 Coin deposit / withdrawal slot 5 Card insertion return slot 6, 8, 101, 103 Optical information reading part 7 Illumination 9 Speaker 11 Customer operation display part 12 Card reader part 13 Entrance / exit Gold part 14 Image reading part 15 Storage part 16 Control part 17 Communication line 18 Light part 19 Audio output part 20 Handset part 102 Handset

Claims (3)

In an automatic transaction apparatus that displays a screen for guiding customer operations, has a customer operation display panel that accepts customer operations on the front operation panel, and performs transactions according to information input by customer operations,
An optical information reading unit that reads a barcode is provided on a movable object that is detachably disposed with respect to the front operation panel.
The automatic transaction apparatus, wherein the optical information reading unit is provided at a position where the barcode can be read even when the movable object is attached to the front operation panel . In the automatic transaction apparatus of Claim 1,
The automatic transaction apparatus, wherein the optical information reading unit is provided in a handset. In the automatic transaction apparatus of Claim 2,
Even when the handset is attached to the front operation panel, the position where the barcode can be read is the back of the handset,
Furthermore, the optical information reading unit is provided on the front of the handset,
When the handset is on-hook, the reading of the bar code by the optical information reading unit provided on the rear surface, when the handset is off-hook, and characterized in that so as to read the bar code by the optical information reading unit provided on the front Automatic transaction device.

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