JP5353982B2 - Automatic transaction apparatus and medium conveying method - Google Patents

Abstract

The invention relates to an automatic transaction device. In the case of plugging up an insert discharge opening by another medium, a medium which should be discharged outside through the insert discharge opening, is properly discharged outside. The automatic transaction device is characterized by comprising the insert discharge opening also used as a medium insert opening and a discharge opening; a transfer component for transferring the medium; a detection component for detecting the transfer state of the medium transferred by the transfer component; and a control part for transferring the transfer preset amount of the medium along the direction opposite to the discharge direction and re-transferring the medium along the discharge direction again, when the medium which should be discharged outside, is transferred towards the discharge direction of the insert discharge opening and the detection component detects that the medium is not discharged outside.

Description

  The present invention relates to an automatic transaction apparatus and a medium conveying method.

  An automatic transaction apparatus represented by ATM (Automated Teller Machine) of a financial institution is installed in a branch of a financial institution such as a bank or a store such as a convenience store. Such an automatic transaction apparatus performs transaction processing with a customer using a passbook or transaction card.

  Said automatic transaction apparatus has the insertion discharge port from which a bankbook is inserted and a bankbook is discharged | emitted. For this reason, the passbook inserted from the insertion / discharge port is discharged from the insertion / discharge port after transaction processing such as printing is performed during conveyance in the automatic transaction apparatus.

JP 2008-210122 A

  By the way, since the insertion / discharge port also serves as the insertion port and the discharge port of the passbook, when one passbook to be discharged is transported to the insertion / discharge port, the customer inserts another passbook into the insertion / discharge port and inserts it. May block the outlet. In such a case, another bankbook becomes an obstacle, and one bankbook is not discharged, and normal operation of transaction processing is hindered.

  Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to provide a medium that should be discharged from the insertion / discharge port even when another medium blocks the insertion / discharge port. Is to discharge properly.

  In order to solve the above-described problems, according to an aspect of the present invention, an insertion / discharge port that serves both as an insertion port and a discharge port for a medium, a transport member that transports the medium, and the medium transported by the transport member When the detection member detects that the one medium is not discharged when conveying the one medium to be discharged in the discharge direction toward the insertion discharge port, and a detection member that detects the conveyance state of An automatic transaction comprising: a control unit that performs retry conveyance for conveying the one medium again in the discharge direction after the predetermined amount of the one medium is conveyed in a direction opposite to the discharge direction. An apparatus is provided.

  According to such an automatic processing device, for example, another medium is not conveyed in the insertion direction by performing retry conveyance, and one medium contacts (presses) the other medium to another medium. Impact and vibration are transmitted. For this reason, the customer notices that it is not time to insert another medium into the insertion / ejection port, and performs a process of removing the other medium, for example. Thereby, after that, one medium can be appropriately discharged.

  The controller may repeatedly execute the retry conveyance when the state in which the one medium is not discharged after the retry conveyance is not solved.

  In addition, a notification unit that performs notification may be further provided, and the control unit may cause the notification unit to perform notification regarding a conveyance state of the one medium to be discharged when the retry conveyance is performed.

  The notification unit may be at least one of a speaker that outputs sound, a display unit that displays information, and a light emitting unit that emits light.

  Moreover, the said control part is good also as changing the notification pattern by the said alerting | reporting part every time it repeats the said retry conveyance by repeatedly performing the said retry conveyance.

  In addition, the transport member is a transport roller that transports the medium by rotating, and the control unit determines a rotational speed of the transport roller when the retry transport is performed except for the medium other than the retry transport. It is good also as making it smaller than the rotational speed of the said conveyance roller at the time of conveying.

  Moreover, the said control part is good also as performing the said retry conveyance in multiple times, varying the space | interval between the said retry conveyance before and behind.

  The shutter further includes an openable / closable shutter provided on the downstream side in the insertion direction from the insertion / discharge port, and the shutter is inserted into the insertion / discharge port after the medium inserted from the insertion / discharge port passes through the shutter. Until it is transported to be discharged from the outlet, it may be in a closed state.

  In order to solve the above-described problem, according to another aspect of the present invention, the step of conveying one medium to be discharged from an insertion / discharge port that also serves as an insertion port and a discharge port in a discharge direction toward the insertion / discharge port. And a step of detecting a conveyance state of the one medium conveyed in the discharge direction, and a case where it is detected that the one medium is not discharged during the conveyance of the one medium in the discharge direction. Includes a step of performing retry conveyance of conveying the one medium again in the discharge direction after conveying the one medium in a direction opposite to the discharge direction. The

  According to such a medium transport method, by performing retry transport, other media are not transported in the insertion direction, and when one medium comes into contact with another medium, an impact or vibration is transmitted to the other medium. . For this reason, the customer notices that it is not time to insert another medium into the insertion / ejection port, and performs a process of removing the other medium, for example. Thereby, after that, one medium can be appropriately discharged.

  As described above, according to the present invention, one medium to be discharged from the insertion / discharge port can be appropriately discharged even when another medium blocks the insertion / discharge port.

It is a perspective view which shows the external appearance structure of the automatic transaction apparatus which concerns on 1st Embodiment. It is a block diagram which shows the structure of a bankbook processing apparatus. It is a figure which shows the internal structure of a bankbook processing apparatus. It is a perspective view which shows a bankbook. It is a figure which shows the conveyance state of the passbook at the time of a passbook process. It is a figure for demonstrating the jam at the time of bankbook discharge | emission. It is a flowchart for demonstrating operation | movement of the bankbook processing apparatus at the time of a retry conveyance process. It is a figure which shows the state of the bankbook in the conveyance path at the time of a retry conveyance process. It is a flowchart for demonstrating operation | movement of the bankbook processing apparatus which concerns on 2nd Embodiment.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

<1. First Embodiment>
(1-1. Configuration of automatic transaction apparatus)
The automatic transaction apparatus is, for example, an automatic teller machine, and is installed in a branch of a financial institution such as a bank or a store such as a convenience store. The automatic transaction apparatus performs transaction processing with a customer using a passbook or transaction card which is an example of a medium.

  An external configuration of the automatic transaction apparatus 1 according to the first embodiment will be described with reference to FIG. FIG. 1 is a perspective view showing an external configuration of an automatic transaction apparatus 1 according to the first embodiment. As shown in FIG. 1, the automatic transaction apparatus 1 has, on the front side, an operation display unit 10, a passbook insertion / discharge port 20 that is an example of an insertion / discharge port, a first light emitting unit 22, a card insertion / discharge port 30, It has the 2nd light emission part 32, the speaker 40, etc.

  The operation display unit 10 includes a combination of a display screen such as an LCD and input means such as a touch panel. The display screen displays a transaction selection screen, various input screens, a screen for prompting customer's treatment, and the like. For example, when a jam occurs, guidance regarding the customer's treatment is displayed on the display screen. The input means receives input from the customer.

  The bankbook insertion / discharge port 20 is an opening through which a bankbook of a customer to be traded is inserted and a bankbook after the transaction is discharged. In other words, the passbook insertion / discharge port 20 also serves as a passbook insertion / discharge port. When a passbook is inserted from the passbook insertion / exit port 20, a passbook processing device (passbook processing device 100, which will be described later) inside the device reads and writes information recorded in the magnetic stripe of the passbook and writes the transaction contents in the passbook. To do. The detailed configuration of the passbook processing apparatus will be described later.

  The first light emitting unit 22 emits light in order to inform the customer that the bankbook is inserted or the bankbook is discharged. The first light emitting unit 22 is provided around the bankbook insertion / discharge port 20. The 1st light emission part 22 is LED, for example, and light-emits by a predetermined pattern.

  The card insertion / discharge port 30 is an opening through which a transaction card such as a cash card of a customer to be traded is inserted and a transaction card after the transaction is discharged. When a transaction card is inserted from the card insertion / extraction port 30, a card processing device (not shown) inside the apparatus reads and writes information recorded on the magnetic stripe, IC chip, etc. of the transaction card.

  The second light emitting unit 32 emits light in order to inform the customer of the insertion of the transaction card and the discharge of the transaction card. The second light emitting unit 32 is provided around the card insertion / discharge port 30. The 2nd light emission part 32 is LED, for example, and light-emits by a predetermined pattern.

  The speaker 40 outputs a sound so as to prompt the customer to take an action during transaction processing. For example, when a jam occurs, the speaker 40 issues an announcement regarding the customer's treatment.

(1-2. Configuration of Passbook Processing Device)
The configuration of the passbook processing apparatus 100 of the automatic transaction apparatus 1 will be described with reference to FIGS. FIG. 2 is a block diagram showing a configuration of the passbook processing apparatus 100. As shown in FIG. FIG. 3 is a diagram showing an internal configuration of the passbook processing apparatus 100. FIG. 4 is a perspective view showing the bankbook 200.

  As shown in FIG. 2, the passbook processing apparatus 100 includes a transport unit 110, a stripe reading unit 120, a turn page unit 130, a page reading unit 140, a printing unit 150, a detection unit 160, and a control unit 170. Have.

  The transport unit 110 transports the bankbook 200 inserted from the bankbook insertion / ejection port 20 in the apparatus. As illustrated in FIG. 3, the transport unit 110 includes a transport path 112 through which the bankbook 200 is transported, and a transport roller 114 that is an example of a transport member provided along the transport path 112. The conveyance roller 114 conveys the bankbook 200 in the conveyance direction (insertion direction or discharge direction) by rotating while pinching the bankbook 200. The stripe reading unit 120, the turn page unit 130, the page reading unit 140, and the printing unit 150 are also provided on the conveyance path 112.

  As shown in FIG. 3, the transport unit 110 has a shutter 116 that can be opened and closed provided near the downstream side in the insertion direction from the passbook insertion / extraction port 20. The shutter 116 closes to block the conveyance path 112 when the bankbook 200 is not insertable, and opens to open the conveyance path 112 when the bankbook 200 is inserted or discharged from the bankbook insertion / discharge port 20. For example, the shutter 116 is kept closed until one passbook 200 inserted from the passbook insertion / discharge port 20 passes through the shutter 116 and is conveyed to be discharged from the passbook insertion / discharge port 20. . This prevents the plurality of bankbooks 200 from being transported within the apparatus.

  The stripe reading unit 120 has a magnetic head 122 (FIG. 3), and reads the passbook data recorded on the magnetic stripe 216 of the passbook 200 shown in FIG. The passbook data includes the account number and passbook type of the passbook 200, the printed line on which the passbook 200 has been printed, the number of pages on which printing has been performed, and the like. The magnetic head 122 also has a function of writing a final printed line, a final printed page, and the like on the magnetic stripe 216 when printing is performed on the passbook 200.

  The turn page unit 130 is for turning the passbook 200 being conveyed. The turn page unit 130 has a page turning roller 132 (FIG. 3) and has a function of turning up to a predetermined page of the bankbook 200.

  The page reading unit 140 includes a CCD sensor 142 (FIG. 3), and reads a page mark 212 (see FIG. 4) printed on the printing surface 201 of the passbook 200. Further, the page reading unit 140 detects the printed line of the passbook 200 by reading the date 214 of the transaction information on the printing surface 201.

  The printing unit 150 includes a print head 152 (FIG. 3) and an ink ribbon, and prints unwritten transaction data on the passbook 200. The print head 152 is movable in a direction orthogonal to the transport direction. The print head 152 performs printing on the passbook 200 that is drawn on a predetermined page by the turn page unit 130.

  The detection unit 160 is for detecting the bankbook 200 in the bankbook processing apparatus 100. As shown in FIG. 3, the detection unit 160 has an insertion detection sensor 162 that is positioned between the bankbook insertion / ejection port 20 of the conveyance path 112 and the shutter 116 and detects insertion of the bankbook 200. When the insertion detection sensor 162 detects the bankbook 200, the shutter 116 is opened.

  The detection unit 160 includes a plurality of conveyance detection sensors 164 for detecting the conveyance state of the bankbook 200 conveyed by the conveyance rollers 114 along the conveyance path 112. The insertion detection sensor 162 and the conveyance detection sensor 164 are turned on when the bankbook 200 is detected, and are turned off when the bankbook 200 is not detected. For this reason, when the bankbook 200 passes the insertion detection sensor 162 and the conveyance detection sensor 164, the state is switched from the ON state to the OFF state (or from the OFF state to the ON state).

  The control unit 170 controls the overall operation of the passbook processing apparatus 100. As illustrated in FIG. 2, the control unit 170 includes a control unit 172 and a storage unit 174. The control unit 172 controls the operation of each unit described above. The storage unit 174 stores programs executed by the control unit 162 and various data.

  The bankbook processing apparatus 100 includes a capturing unit 180 (FIG. 3) that captures the bankbook 200 when a jam occurs in the conveyance path 112 or when a customer forgets to take the bankbook 200. In the take-in part 180, the bankbook 200 is transported from the transport path 112 and stored by a transport path switching mechanism (not shown). The bankbook 200 stored in the take-in unit 180 is collected by a store clerk or the like.

(1-3. Passbook processing)
With reference to FIG. 5, the operation during the passbook process of the passbook processing apparatus 100 having the above-described configuration will be described. FIG. 5 is a diagram illustrating a conveyance state of the passbook 200 during the passbook process.

  The bankbook process is started when a customer or the like selects a process on the display screen of the operation display unit 10. Further, the operation display unit 10 displays guidance for prompting insertion of the passbook 200 at the passbook insertion / exhaust port 20.

  Here, it is assumed that the customer or the like has inserted the passbook 200 into the passbook insertion / extraction port 20 (state of FIG. 3). Then, the inserted passbook 200 is detected by the insertion detection sensor 162, and the shutter 116 is opened. With the shutter 116 opened, the transport roller 114 rotates to transport the passbook 200 in the insertion direction (FIG. 5A). When the bankbook 200 is transported, the transport state is detected by the transport detection sensor 164 (164a to 164h).

  When it is detected that the bankbook 200 being conveyed has reached the magnetic head 122 by the conveyance detection sensor 164b, the magnetic head 122 reads the bankbook data recorded in the bankbook stripe 216 of the bankbook 200. The print position of the passbook 200 is determined from the printed lines and print pages included in the read passbook data. On the other hand, when the conveyance detection sensor 164a does not detect the bankbook 200, the shutter 116 is closed as shown in FIG.

  The bankbook 200 is further conveyed in the insertion direction toward the subsequent CCD sensor 142. When it is detected by the conveyance detection sensor 164d that the bankbook 200 has reached the CCD sensor 142, the CCD sensor 142 confirms an open page of the bankbook 200. When the page to be printed is open, the passbook 200 is conveyed in the insertion direction and reaches the print head 152.

  On the other hand, when the page to be printed is not open, the bankbook 200 is conveyed in the discharge direction and reaches the page turning roller 132. The page turning roller 132 turns the page to be printed on the passbook 200. The passbook 200 with the page to be printed opened is conveyed in the insertion direction and reaches the print head 152.

  When it is detected by the conveyance detection sensor 164e that the bankbook 200 has reached the print head 152 (FIG. 5C), the print head 152 prints predetermined information such as transaction data on the bankbook 200. When printing is completed, the passbook 200 is conveyed in the discharge direction. When it is detected that the bankbook 200 being transported has reached the magnetic head 122 by the transport detection sensor 164c, the magnetic head 122 stores information such as the updated last printed line and the last printed page in the magnetic stripe 216 of the bankbook 200. Write.

  Thereafter, as shown in FIG. 5D, the bankbook 200 is further conveyed in the discharging direction, and the shutter 116 is opened. When the passage detection sensor 164a detects passage of the passbook 200, the shutter 116 is closed at a timing when it is determined that the passbook 200 has passed through a predetermined distance (timing at which the passbook 200 has passed the shutter 116). .

  Then, the rotation of the conveying roller 114 is also stopped, and the bankbook 200 is stopped in a state where it passes through the shutter 116 as shown in FIG. When the customer pulls out the bankbook 200, the insertion detection sensor 162 is turned off, and a series of processing is completed.

(1-4. Jam at the time of bankbook discharge)
As described above, the passbook 200 on which printing has been completed is discharged from the insertion / discharge port 20, but should be discharged when the customer inserts another passbook 200 into the insertion / discharge port 20 immediately before the passbook 200 is discharged. There may occur an event (so-called jam) in which the bankbook 200 is not discharged and is jammed in the conveyance path 112.

  The above event will be specifically described with reference to FIG. FIG. 6 is a diagram for explaining a jam when the passbook is discharged. During the passbook process, the shutter 116 is closed before the passbook 200 (referred to here as the passbook 200a) is discharged (see FIGS. 5B and 5C), and the conveyance path 112 is blocked. Therefore, it is not normally considered that the customer waits in a state where another bankbook 200b is inserted into the insertion / ejection port 20.

  However, when the bankbook 200a is discharged, the shutter 116 is opened as shown in FIG. If the shutter is thus opened, it is misunderstood that the customer can insert the passbook, and the customer inserts another passbook 200b before the passbook 200a is discharged as shown in FIG. There is a case to be inserted and waiting. Here, the reason why the customer is waiting after inserting the bankbook 200b into the insertion / ejection port 20 is that the customer is waiting for the transport roller 114 to rotate and transport the bankbook 200b in the insertion direction.

  When the bankbook 200b is inserted in the insertion / discharge port 20 and is waiting, the bankbook 200a is transported in the discharge direction, and the bankbook 200b becomes an obstacle that blocks the insertion / discharge port 20, and the bankbook 200a is not discharged. It is clogged with the conveyance path 112. When such an event occurs, the passbook processing apparatus 100 determines that a jam has occurred and transports the passbook 200a to the take-in unit 180. In such a case, the customer cannot receive the passbook 200a, which hinders normal operation of the passbook process.

  Therefore, the passbook processing apparatus 100 according to the present embodiment performs a jam clearing process as a medium transport method in order to solve the above problems. This jam clearing process is intended to cause the customer to remove the passbook 200b and discharge the passbook 200a by notifying the customer that it is not time to insert the passbook 200b into the insertion / ejection port 20.

  When it is detected that the other bankbook 200b is inserted into the bankbook insertion / discharge port 20 and the bankbook 200a is not ejected when the bankbook 200a to be ejected is transported in the ejection direction as the jam clearing process. A medium transport method is performed in which the bankbook 200a is transported a predetermined amount in the insertion direction and then transported again in the ejection direction (retry transport). Details of the retry conveyance will be described below.

(1-5. Retry transport processing)
With reference to FIGS. 7 and 8, the operation of the bankbook processing apparatus 100 during the retry conveyance process will be described. FIG. 7 is a flowchart for explaining the operation of the bankbook processing apparatus 100 during the retry conveyance process. FIG. 8 is a diagram illustrating a state of the bankbook 200 on the conveyance path 112 during the retry conveyance process.

  The operation of the bankbook processing apparatus 100 during the retry conveyance process is executed by the control unit 170. That is, the control unit 172 executes an operation described below by executing the program stored in the storage unit 174.

  First, the control unit 172 causes the detection unit 160 to detect a jam when the bankbook 200a that has been printed is transported in the discharge direction by the transport roller 114 that rotates in one rotation direction (referred to herein as the forward direction). It is determined whether or not it has occurred (step S102). That is, it is determined whether or not the passbook 200a has passed through the conveyance detection sensor 164a.

  As shown in FIG. 8A, when the bankbook 200b does not pass the conveyance detection sensor 164a within a predetermined time because the bankbook 200b blocks the insertion / discharge port 20, the control unit 172 causes a jam in step S102. (Yes) and control to eliminate the jam is performed.

  In order to eliminate the jam, the control unit 172 rotates the transport roller 114 by a predetermined amount in the reverse direction of the forward direction and transports the bankbook 200a by a predetermined amount in the insertion direction (step S104). Then, the bankbook 200a stops in the state shown in FIG. Here, the stop position is a position where the bankbook 200a transported in the insertion direction does not pass through the transport detection sensor 164a. For this reason, the conveyance detection sensor 164a maintains the ON state. When the bankbook 200a is transported, the bankbook 200b is not transported because it is not sandwiched between the transport rollers 114.

  Thereafter, the control unit 172 rotates the transport roller 114 in the forward direction and transports the bankbook 200a in the discharge direction (step S106). As described above, the control unit 172 performs the retry conveyance in steps S104 and S106 in order to eliminate the jam. By performing such a retry conveyance, the bankbook 200b is not conveyed in the insertion direction, and when the bankbook 200a contacts (presses) the bankbook 200b, the bankbook 200b (or the customer who has the bankbook 200b) can be contacted. Impact and vibration are transmitted. For this reason, the customer notices that it is not the time to insert the bankbook 200b into the insertion / ejection port 20, and performs a process of removing the bankbook 200b, for example. Thereby, the bankbook 200a will be discharged | emitted after that.

  By the way, the rotational speed of the transport roller 114 when performing the retry transport may be different from the rotational speed of the transport roller 114 during the normal transport. For example, the control unit 172 makes the rotation speed of the conveyance roller 114 at the time of retry conveyance smaller than the rotation speed of the conveyance roller 114 at the time of normal conveyance. As a result, the time required for retry conveyance becomes longer, and the bankbook 200a conveyed by the conveyance roller 114 having a low rotation speed slowly contacts the bankbook 200b, so that the impact and vibration on the bankbook 200b also increase. For this reason, it becomes easy for a customer to notice that it is not the timing which inserts the bankbook 200b in the insertion discharge port 20. FIG. As a result, the bankbook 200b is easily removed.

  Returning to the flowchart of FIG. After the retry conveyance, when the state where the bankbook 200b closes the insertion / ejection port 20 continues as shown in FIG. 8C, the conveyance detection sensor 164a continues to be in the ON state, and the control unit 172 controls the bankbook 200a. Is determined not to be discharged (step S108: No). Then, the control unit 172 determines whether or not the retry conveyance is repeated a predetermined number of times (step S110).

  When retry conveyance is repeated a predetermined number of times in Step S110 (Yes), the control unit 172 generates an alarm (warning sound) from the speaker 140 (Step S112). Accordingly, the customer notices that an abnormal situation has occurred due to the insertion of the bankbook 200b into the bankbook insertion / exit port 20. Moreover, the control part 172 may convey the bankbook 200a in an insertion direction, for example, and may be accommodated in the taking-in part 180. FIG.

  When the retry conveyance has not been performed a predetermined number of times in Step S110 (No), the control unit 172 performs the retry conveyance again (Steps S104 and S106). That is, the control unit 172 repeatedly executes the retry conveyance when the state in which the bankbook 200a is not discharged after the retry conveyance is performed is not resolved. Since the retry conveyance is repeatedly executed in this manner, the number of times the shock and vibration are transmitted to the bankbook 200b increases, so that the possibility that the bankbook 200b is removed increases.

  Here, when performing the retry conveyance a plurality of times, the interval for performing the retry conveyance may be changed. For example, the control unit 172 causes the retry conveyance to be performed a plurality of times so that the interval between the front and rear retry conveyances is different (specifically, the interval is increased stepwise). Further, when the retry conveyance is performed a plurality of times, the rotation speed of the conveyance roller 114 may be varied. Thereby, an impact or vibration is transmitted to the bankbook 200b at irregular timing, and it becomes easy to notice that it is not the timing to insert the bankbook 200b into the insertion / discharge port 20.

  If the bankbook 200b is removed while the retry conveyance is performed a predetermined number of times, the bankbook 200a conveyed in step S106 passes through the conveyance detection sensor 164a as shown in FIG. Thereby, the state of the conveyance detection sensor 164a is switched from the ON state to the OFF state, and the control unit 172 determines that the bankbook 200a is discharged (Step S108: Yes).

  When a predetermined time (time required for the passbook 200a to pass through the shutter 116) has elapsed since the conveyance detection sensor 164a was switched to the OFF state, the control unit 172 closes the shutter 116 as shown in FIG. S114). Thereafter, the customer pulls out the discharged passbook 200a from the insertion discharge port 20.

(1-6. Effectiveness of automatic transaction apparatus 1)
As described above, when the automatic transaction apparatus 1 according to the first embodiment conveys one passbook 200a to be discharged in the discharge direction, as shown in FIGS. When it is detected that the bankbook 200a is not discharged after being inserted into the bankbook insertion / ejection port 20, a retry conveyance is performed in which the bankbook 200a is conveyed in the insertion direction and then the bankbook 200a is conveyed again in the ejection direction.

  By executing such retry conveyance, the bankbook 200b is not conveyed in the insertion direction, and when the bankbook 200a contacts (presses) the bankbook 200b, an impact or vibration is transmitted to the bankbook 200b. For this reason, the customer notices that it is not time to insert the bankbook 200b into the bankbook insertion / exhaust port 20, and performs, for example, a procedure of removing the bankbook 200b. Thereby, the bankbook 200a will be discharged | emitted appropriately after that. As a result, it is possible to prevent the bankbook 200a jammed due to the bankbook 200b from being taken into the fetching unit 180 and preventing normal operation.

  In the above, when one passbook 200a to be discharged is transported to the passbook insertion / discharge port 20, the customer inserts another passbook 200b into the insertion / discharge port 20 and closes the insertion / discharge port 20, whereby another passbook An example in which 200b is an obstacle has been described. However, the obstacle is not limited to other passbooks. For example, when the customer puts his / her hand on the insertion / discharge port 20, the customer's hand may become an obstacle for discharging the one passbook 200 a. Even in such a case, by executing the above-described retry conveyance, impact and vibration are transmitted to the customer's hand, and the customer retreats the hand attached to the insertion / discharge port 20. As a result, one passbook 200a is appropriately discharged.

<2. Second Embodiment>
The operation of the passbook processing apparatus 100 according to the second embodiment will be described with reference to FIG. FIG. 9 is a flowchart for explaining the operation of the passbook processing apparatus 100 according to the second embodiment. The process of the flowchart of FIG. 9 is performed in parallel with the process of the flowchart of FIG.

  First, the control unit 172 determines whether or not a jam has occurred by the detection unit 160 when the bankbook 200a that has been printed is transported in the discharge direction by the transport roller 114 (step S202). When the bankbook 200b closes the insertion / discharge port 20 and the bankbook 200a does not pass through the conveyance detection sensor 164a (step S204: Yes, see FIG. 8A), the control unit 172 indicates that the bankbook 200a is not discharged. Notification is given by the speaker 40 or the first light emitting unit 22 (step S204). That is, the control unit 172 makes a notification regarding the conveyance state of the bankbook 200a when performing retry conveyance.

  For example, the speaker 40 announces contents such as “Please take a passbook” or “Do not block the insertion / extraction port”. Moreover, the 1st light emission part 22 lights and blinks light. In this way, since the customer is alerted in a way that is easy to understand, the customer notices that it is not the time to insert the passbook 200b into the insertion / discharge port 20, and the possibility of performing a procedure for removing the passbook 200b increases. Note that the notification in step S204 may be executed by both the speaker 40 and the first light emitting unit 22, or only one of them.

  Thereafter, when the bankbook 200b is removed and the bankbook 200a is transported by retry and discharged (step S206: Yes), the control unit 172 stops the notification by the speaker 40 or the first light emitting unit 22 (step S208). ).

  On the other hand, if the bankbook 200b is not removed and the bankbook 200a is not ejected even if it is transported by retry (step S206: No), the control unit 172 changes the notification pattern by the speaker 40 or the first light emitting unit 22 ( Step S210). For example, the control unit 172 changes the content announced by the speaker 40 and changes the lighting / flashing pattern by the first light emitting unit 22. In this way, the customer inserts the bankbook 200b into the insertion outlet 20 by changing the notification pattern by the speaker 40 and the first light emitting unit 22 and re-notifying (changing the notification pattern each time retry conveyance is repeated). Recognizing that it is not time, it becomes easier to perform the process of removing the bankbook 200b.

  In the above description, the notification by the speaker 40 or the first light emitting unit 22 is performed in step S204, but the present invention is not limited to this, and the notification by the operation display unit 10 may be performed. For example, the operation display unit 10 displays guidance so as not to block the insertion / discharge port 20. That is, at least one of the operation display unit 10, the first light emitting unit 22, and the speaker 40 has a function of a notification unit.

  According to the second embodiment described above, the customer is alerted in an easy-to-understand manner by performing notification by the notification unit when performing retry conveyance. For this reason, the customer notices that it is not time to insert the bankbook 200b into the insertion / ejection port 20, and the possibility that the customer will perform a procedure of removing the bankbook 200b is increased. As a result, the bankbook 200a can be appropriately discharged thereafter.

  The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

  In the above description, the bankbook 200 inserted / extracted from the passbook insertion / exhaust port 20 is described as an example of the medium inserted / extracted from the insertion / exhaust port. However, the medium is not limited thereto. For example, the medium may be a transaction card inserted / extracted from the card insertion / extraction port 30. In such a case, the second light emitting unit 32 performs notification in place of the first light emitting unit 22.

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 10 Operation display part 20 Passbook insertion discharge port 22 1st light emission part 40 Speaker 100 Passbook processing apparatus 110 Conveyance unit 112 Conveyance path 114 Conveyance roller 116 Insertion discharge port 120 Stripe reading unit 130 Turn page unit 140 Page reading unit 150 Printing unit 160 Detection unit 162 Insertion detection sensor 164 Conveyance detection sensor 170 Control unit 172 Control unit 200 Passbook

Claims (9)

An insertion / discharge port that also serves as a medium insertion port and a discharge port;
A conveying member for conveying the medium;
A detection member for detecting a transport state of the medium transported by the transport member;
When the detection member detects that the one medium is not discharged when conveying the one medium to be discharged in the discharge direction toward the insertion discharge port,
A control unit that performs retry conveyance that conveys the one medium again in the discharge direction so as to contact the obstacle that closes the insertion / discharge port after conveying the predetermined amount of the one medium in a direction opposite to the discharge direction. When,
An automatic transaction apparatus comprising:   2. The automatic transaction apparatus according to claim 1, wherein the controller repeatedly executes the retry conveyance when the state in which the one medium is not discharged after the retry conveyance is executed is not resolved. 3. It further includes a notification unit for performing notification,
3. The automatic transaction apparatus according to claim 1, wherein the control unit causes the notification unit to perform a notification regarding a conveyance state of the one medium to be discharged when the retry conveyance is performed. 4. .   The automatic transaction according to claim 3, wherein the notification unit is at least one of a speaker that outputs sound, a display unit that displays information, and a light-emitting unit that emits light. apparatus. The controller is
Repeat the retry conveyance,
5. The automatic transaction apparatus according to claim 3, wherein the notification pattern by the notification unit is changed every time the retry conveyance is repeated. The transport member is a transport roller that transports the medium by rotating;
The said control part makes the rotational speed of the said conveyance roller at the time of performing the said retry conveyance smaller than the rotational speed of the said conveyance roller at the time of conveying the said medium other than the said retry conveyance, It is characterized by the above-mentioned. The automatic transaction apparatus of any one of claim | item 1 -5. The automatic transaction apparatus according to any one of claims 1 to 6, wherein the obstacle is inserted into the insertion / discharge port . Further comprising an openable / closable shutter provided on the downstream side in the insertion direction with respect to the insertion discharge port,
The shutter is in a closed state after the medium inserted from the insertion / discharge port passes through the shutter and is conveyed to be discharged from the insertion / discharge port. The automatic transaction apparatus of any one of claim | item 1 -7. Transporting one medium to be discharged from the insertion / discharge port that also serves as the insertion / discharge port in a discharge direction toward the insertion / discharge port;
Detecting a transport state of the one medium transported in the discharge direction;
When it is detected that the one medium is not discharged during the conveyance of the one medium in the discharge direction,
Performing a retry conveyance for conveying the one medium again in the discharge direction so as to contact the obstacle blocking the insertion / discharge port after the predetermined amount of the one medium is conveyed in a direction opposite to the discharge direction; ,
A medium carrying method.

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