JP5251743B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus that conducts transactions such as withdrawal of cash and deposit by operation of a customer, and particularly relates to an automatic transaction apparatus having a cash counter that stores the number of banknotes stored in a banknote storage.

  When a conventional automatic transaction apparatus does not have an automatic replenishment function for transporting and loading a banknote into a banknote storage while counting banknotes from a replenishment banknote cassette for storing banknotes for replenishment, it is counted in advance by an operation of an attendant or the like. The bills are loaded into the bill storage, and the number of the loaded bills for each denomination is input from the operation unit and stored in the storage unit as a cash counter. As described above, when a banknote is loaded into the banknote storage by an operation of an attendant or the like, there is one that can check the number of banknotes loaded in the banknote storage (for example, see Patent Document 1).

  In addition, the conventional automatic transaction apparatus subtracts the number of bills paid in the withdrawal transaction from the cash counter storing the number of bills loaded, adds the number of bills deposited in the deposit transaction, and calculates the number of bills stored in the bill storage. It is managed with a counter. The number of stored bills in the banknote storage managed by the cash counter is separated from every banknote stored in the banknote storage one by one, and a scrutiny is performed to confirm that the number of counted bills matches. (For example, refer to Patent Document 2).

JP-A-4-284595 (paragraphs “0015” to “0019”, FIG. 2) JP 2001-266223 A (paragraph “0024” to paragraph “0027”, FIG. 1)

  However, in the conventional technology described above, the number of banknotes loaded in the banknote storage is detected based on the position of the banknote pressing plate, so it is difficult to accurately detect the number of banknotes loaded. There are cases where the number of bills different from the number of bills loaded is erroneously entered and stored as a cash counter. In addition, banknotes loaded in the banknote storage may be pulled out by an unauthorized act such as a staff member, and in these cases, the cash counter and the banknote storage due to the error or fraud are stored until further examination. Inconsistencies with the number of banknotes (hereinafter referred to as “cash miscalculation”) cannot be detected, and many cash withdrawals and deposit transactions are continued, especially when the period until the scrutiny is long. Therefore, there is a problem that transaction history information becomes enormous and it becomes difficult to track the cause of the cash miscalculation.

  This invention makes it a subject to solve such a problem, and detects the mistake of the number of the banknotes loaded into the banknote storage, and extraction of the banknotes loaded into the banknote storage by cash withdrawal transaction, and performs a close examination. The purpose is to facilitate the tracking of the cause of the cash miscalculation even if the period up to is long.

  Therefore, the present invention includes a plurality of banknote storage units that store loaded banknotes, and when there are no more banknotes stored in one banknote storage unit, the banknotes are drawn out from the other banknote storage units and withdrawn. In the automatic transaction apparatus that continues the operation, the operation means for accepting an operation for inputting the number of banknotes loaded in each banknote storage unit, and the number of the banknotes input by the operation means as a counter for each banknote storage unit A storage means for storing; a counting means arranged in a transport path for transporting banknotes fed out from the respective banknote storage units; and counting means for counting the number of banknotes fed out and transported from the respective banknote storage units; Counter updating means for updating the counter by subtracting the number of banknotes counted by the counting means from the counter, and banknotes stored in the respective banknote storage units Banknote end detecting means for detecting that the banknote end is detected, and when the banknote end detecting means detects that the banknotes stored in one of the banknote storage sections is gone, it is stored in the counter of the banknote storage section. If it is determined that the number of banknotes is not 0, a warning is displayed on the display unit.

  According to the present invention as described above, the effect of facilitating tracking of the cause of the cash miscalculation can be obtained even when the period until the scrutiny is long.

Flow chart showing transaction processing in the first embodiment The block diagram which shows the structure of the automatic transaction apparatus in a 1st Example. The block diagram which shows the structure of the control system of the banknote depositing / withdrawing machine in a 1st Example. The schematic side view which shows the structure of the mechanism part of the banknote depositing / withdrawing machine in 1st Example. Flowchart showing the loading process in the first embodiment Flowchart showing transaction processing in the second embodiment

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

  FIG. 2 is a block diagram showing the configuration of the automatic transaction apparatus in the embodiment.

  In FIG. 2, reference numeral 1 denotes an automatic transaction apparatus, which is installed in a store of a financial institution such as a bank or a store such as a convenience store, and performs transactions such as cash withdrawal and cash deposit by operation of a customer.

  An operation display unit 11 includes an operation unit as an operation unit such as a touch panel and a display unit as a display unit such as a liquid crystal display. The operation display unit 11 is a touch panel arranged on a display unit such as a CRT display or a liquid crystal display to detect an input operation performed by a customer or a staff member. A screen for guiding the customer's input operation, a screen for guiding the staff's input operation, and the input information are displayed.

  A card reader unit 12 includes a card reading / writing mechanism and a card transport mechanism. The card reader unit 12 reads account information such as an account number from the magnetic stripe or IC chip of the card inserted by the customer into the card insertion / return port. The card that has read the account information such as the account number is discharged from the card insertion return slot and returned to the customer.

  Reference numeral 13 denotes a banknote depositing / withdrawing machine that performs banknote depositing / withdrawing processing associated with cash withdrawal transactions and cash deposit transactions. Here, the banknote deposit process is to count the banknotes inserted into the customer service section by the customer and store them in the banknote storage section. Moreover, banknote withdrawal processing refers to paying out a banknote corresponding to the amount specified by the customer's operation from the banknote storage unit to the customer service port and paying it to the customer. In addition, the detail of a structure of a banknote depositing / withdrawing machine is mentioned later.

  Reference numeral 14 denotes a coin deposit / withdrawal machine, which performs a coin deposit / withdrawal process associated with a cash withdrawal transaction or a cash deposit / deposit transaction. Here, the coin deposit process is to count the coins that have been thrown into the customer service by the customer and store them in the safe. Also, the coin withdrawal process is to pay out a coin corresponding to the amount designated by the customer's operation from the safe, transport it to the customer service port, and pay it to the customer. In addition, the structure which is not provided with the coin depositing / withdrawing machine 14 may be sufficient as the automatic transaction apparatus 1. FIG.

  Reference numeral 15 denotes a storage unit which is composed of a semiconductor memory, a magnetic disk, or the like, stores information, and can read the stored information. The storage unit 15 includes a control program (software) for controlling the overall operation of the automatic transaction apparatus 1, screen data displayed on the operation display unit 11, information necessary for transactions performed by customers, transaction history information (log information), and the like. Remember.

  Reference numeral 16 denotes a main control unit, which is composed of arithmetic and control means such as a CPU (Central Processing Unit). The main control unit 16 includes an operation display unit 11, a card reader unit 12, a banknote depositing / dispensing machine 13, a coin depositing / dispensing machine 14, a storage unit 15, and a communication unit (not shown) that performs communication control via the communication line 2. The operation of the entire automatic transaction apparatus 1 is controlled based on a control program (software) stored in the storage unit 15.

  Next, in the block diagram which shows the structure of the mechanism part of the banknote depositing / withdrawing machine in the Example of FIG. 4, the block diagram which shows the structure of the control system of the banknote depositing / withdrawing machine in the Example of FIG. This will be explained based on.

  In FIG. 4, reference numeral 21 denotes a customer service section, which has a banknote depositing chamber 21a and a banknote stacking chamber 21b.

  Here, the banknote depositing chamber 21a is a part that accepts the insertion of banknotes (cash) to be deposited by the customer, and has a separation mechanism that separates and feeds the inserted banknotes one by one. The banknote collection chamber 21b is a banknote that is once collected in a rejected banknote that has been identified as non-payable by a discrimination section that will be described later, or a temporary storage section that will be described later, among banknotes to be withdrawn to a customer or banknotes that the customer has attempted to deposit. It is a site | part which has an accumulation | stacking mechanism which accumulate | stores the banknotes returned to a.

  The banknote depositing chamber 21a and the banknote stacking chamber 21b are partitioned by a collapsible partition plate, and the banknotes accumulated in the banknote stacking chamber 21b can be moved to the banknote depositing chamber 21a by tilting the partition plate. It can be done.

  22 is a discriminating section as a counting means, which is arranged in the banknote transport path, detects the authenticity, correctness, denomination, etc. of banknotes transported, and detects abnormalities in transport such as heavy running, chaining, skewing, etc. , And counting. Here, heavy running means that a plurality of banknotes are transported in an overlapping manner.

  This discrimination part 22 is arrange | positioned in the conveyance path which conveys the banknote paid out from each banknote storage part mentioned later, and the banknote accommodated in each banknote storage part, and the banknote which was drawn out and conveyed from each banknote storage part And the number of banknotes stored in each banknote storage unit.

  Reference numeral 23 denotes a temporary holding unit, which temporarily holds banknotes identified as depositable by the discrimination unit 22, and stacks the banknotes identified as depositable and separates the stacked banknotes one by one. And a separation and accumulation mechanism for feeding out.

  24a to 24d are banknote storage units (banknote storages) that store banknotes by denomination, and are arranged side by side on the lower side of the fuselage, and 24e is a banknote storage unit that stores banknotes and the like during deposit transactions. In the (banknote storage), the banknote storage section 24e has a shorter vertical length than the banknote storage sections 24a to 24d.

  In the present embodiment, four banknote storage units 24a to 24d are provided. For example, the banknote storage unit 24a and the banknote storage unit 24b are set to store a 10,000 yen ticket and the banknote storage unit 24c and the banknote storage unit 24d to store a thousand yen ticket. In the case where there is no longer a 10,000 yen ticket stored in the banknote storage unit 24a, an alternative withdrawal for paying out the 10,000 yen ticket stored in the banknote storage 24b can be performed.

  The banknote storage part 24 (24a-24d, 24e) is comprised so that attachment or detachment is possible, for example, the door provided in banknote storage part 24a-24d is open | released, loading and taking out of a banknote, and the money storage part 24e. The provided door is opened so that banknotes can be taken out. Note that banknotes are not loaded into the banknote storage unit 24e.

  Moreover, the banknote accommodating part 24 (24a-24d, 24e) is provided with the banknote end detection means by the optical sensor etc. for detecting that an internal banknote is lose | eliminated.

  25 is a forgotten banknote storage unit (forgotten banknote storage) that takes in and stores banknotes that have been forgotten to be taken by the customer and left in the customer service unit 21, and 26 is discriminated by the discrimination unit 22 if it is not suitable for withdrawal at the time of withdrawal. In the reject storage part (reject banknote storage) for storing the rejected banknotes, the forgotten banknote storage part 25 and the reject storage part 26 are arranged on the lower side of the banknote storage part 24e.

  27 is a banknote transport path, and this transport path 27 is composed of a plurality of transport paths (27a to 27h). The customer service section 21, the discrimination section 22, the temporary storage section 23, the banknote storage sections 24a to 24e, and the forgotten banknotes. It connects between each part of the accommodating part 25 and the rejection accommodating part 26, and it is provided so that a banknote may be clamped and conveyed.

  The conveyance path 27a is provided so as to connect the banknote depositing chamber 21a of the customer service section 21 and the discrimination section 22, and the conveyance path 27b is formed between the banknote accumulation chamber 21b of the customer service section 21 and a branch portion provided in the middle of the conveyance path 27a. Are provided to connect.

  The conveyance path 27c is provided so as to connect the discrimination section 22 and the temporary holding section 23, and the conveyance path 27d is provided so as to connect the temporary holding section 23 and a branch section provided in the middle of the conveyance path 27b. Yes.

  The transport path 27e is provided so as to connect each of the banknote storage units 24a to 24e, and the transport path 27f is provided between the branch section provided in the middle of the transport path 27c, the banknote storage section 24d of the transport path 27e, and the banknote storage section 24e. It connects so that the branch part provided in the middle may be connected.

  The transport path 27g is provided so as to connect the branch section provided between the branch path of the transport path 27e with the transport path 27f and the banknote storage section 24e, and the forgotten banknote storage section 25 and the reject storage section 26. Yes.

  The conveyance path 27h is provided so as to connect a branch section provided between the banknote storage section 24a and the banknote storage section 24b and a branch section between the banknote depositing chamber 21a of the customer service section 21 and the transport path 27b of the transport path 27a. ing.

  Although not shown, a switching blade for switching the banknote transport direction is provided at a branching portion of the transport path 27 or the like.

  Reference numeral 28 denotes a storage unit entrance, which is an entrance that connects the conveyance path 27 to each of the banknote storage units 24a to 24e, the forgotten banknote storage unit 25, and the reject storage unit 26.

  The storage unit entrances 28a to 28d are provided so as to connect the transport path 27e and the banknote storage units 24a to 24d, and banknotes and banknote storage units 24a to 24d that are stacked and stored in the banknote storage units 24a to 24d from the transport path 27e. It is possible to carry in and carry out banknotes fed out from the transport path 27e to the transport path 27e.

  The storage portion entrance / exit 28e is provided so as to connect the transport path 27e and the banknote storage portion 24e so that banknotes stored in the banknote storage portion 24e can be carried in from the transport path 27e.

  The storage section entrance 28f is provided so as to connect the transport path 27g and the forgotten banknote storage section 25 so that banknotes to be stored in the forgotten banknote storage section 25 can be carried in from the transport path 27g. .

  The storage portion entrance / exit 28g is provided so as to connect the transport path 27g and the reject storage portion 26 so that banknotes to be stored in the reject storage portion 26 can be carried in from the transport path 27g.

  Reference numeral 29 denotes a bill detection sensor, which is an optical sensor or the like in which a light emitting portion and a light receiving portion are arranged to face each other with a bill passage in the transport path 27 or the storage portion entrance 28 interposed therebetween. This banknote detection sensor 29 is provided in each part in order to detect the passage of the banknotes fed out from the respective parts and the banknotes conveyed to the respective parts.

  The banknote detection sensor 29a is arrange | positioned at the conveyance path 27a near the exit of the banknote depositing chamber 21a of the customer service part 21, and detects passage of the banknote pay | feeded out from the banknote depositing chamber 21a.

  The banknote detection sensor 29b is disposed in the vicinity of the entrance / exit of the discrimination section 22 of the transport path 27a, and the banknote detection sensor 29c is disposed in the vicinity of the entrance / exit of the discrimination section 22 of the transport path 27c and is carried into the discrimination section 22. The passage of a banknote or a banknote carried out from the discrimination unit 22 is detected.

  The banknote detection sensor 29d is disposed in the vicinity of the entrance / exit of the temporary storage unit 23 of the conveyance path 27c, and detects the passage of the banknote fed out from the temporary storage unit 23 or the banknote to be carried in.

  The banknote detection sensor 29e is arrange | positioned at the conveyance path 27b near the entrance of the banknote accumulation chamber 21b of the customer service part 21, and detects passage of the banknote carried in into the banknote accumulation chamber 21b.

  The banknote detection sensors 29f-29i are arrange | positioned at the accommodating part entrance / exit 28a-28d which is the entrance / exit of the banknote of each banknote accommodating part 24a-24d, respectively, and passage of the banknote pay | fed out from the banknote accommodating part 24a-24d, respectively, or the banknote to be carried in is passed. Detect.

  The banknote detection sensor 29j is arrange | positioned at the storage part entrance / exit 28e which is an inlet_port | entrance of the banknote storage part 24e, and detects passage of the banknote carried in to the banknote storage part 24e.

  The banknote detection sensor 29k is disposed in the storage section entrance / exit 28f, which is the entrance of the forgotten banknote storage section 25, and detects the passage of banknotes carried into the forgotten banknote storage section 25.

  The banknote detection sensor 29l is disposed in the storage section entrance / exit 28g, which is the entrance of the reject storage section 26, and detects the passage of banknotes carried into the reject storage section 26.

  Note that the banknote depositing / dispensing machine is not limited to the configuration of the mechanism unit of the banknote depositing / dispensing machine shown in FIG. 4, and can perform banknote depositing / dispensing processing. What is necessary is just to be able to count the number of banknotes carried out from the bank.

  In FIG. 3, reference numeral 30 denotes a storage unit as a storage unit such as a semiconductor memory, and 31 denotes a control unit configured by arithmetic and control units such as a CPU. The control unit 31 is a control program stored in the storage unit 30. The function of controlling the entire operation of the bill depositing / dispensing machine 13 is based on the above.

  This memory | storage part 30 memorize | stores the number of the banknotes loaded and accommodated in each banknote accommodating part 24a-24e as a cash counter.

  Here, when banknotes are loaded into the banknote storage units 24 a to 24 d by the clerk's operation, the clerk inputs the number of banknotes loaded in each banknote storage unit 24 from the operation display unit 11 of the automatic transaction apparatus 1. . The number of input banknotes is notified to the banknote depositing / dispensing machine 13 by the main control unit 16, and the control unit 31 of the banknote depositing / dispensing machine 13 stores the notified banknote number for each banknote storage unit 24 as a cash counter. Remember me.

  Further, in the cash withdrawal transaction and deposit transaction, when the deposit / withdrawal process is performed by the banknote depositing / dispensing machine 13, the control unit 31 as the counter updating unit is detected by the discrimination unit 22 or the banknote detection sensor 29 as the counting unit. The cash counter stored in the storage unit 30 is added and subtracted and updated based on the passage of the bill. Therefore, the number of banknotes stored in the banknote storage units 24a to 24d is stored in the cash counter.

  The operation of the above configuration will be described.

  The operation of each unit in each embodiment described below is controlled by a control unit such as a central processing unit (not shown) based on a program (software) stored in a storage unit such as a memory or a magnetic disk (not shown).

  First, a loading process for loading banknotes into the banknote storage unit will be described with reference to FIGS. 2 and 3 in accordance with a step represented by S in the flowchart showing the loading process in the first embodiment of FIG. In the present embodiment, the banknote storage units 24 a to 24 d that can be loaded with banknotes will be described as the banknote storage unit 24.

  S1a: The clerk removes the banknote storage unit 24 from the banknote depositing / dispensing machine 13, opens the door of the banknote storage unit 24, and loads pre-counted banknotes. The staff attaches the banknote storage unit 24 loaded with banknotes to the banknote depositing and dispensing machine 13.

  S2a: The operation display unit 11 of the automatic transaction apparatus 1 accepts the clerk's operation, and the main control unit 16 starts the clerk utility program.

  S3a: When the clerk utility program is activated, the operation display unit 11 accepts an input of the number of banknotes loaded in each banknote storage unit 24 by the clerk's operation. The main control unit 16 notifies the banknote depositing / dispensing machine 13 of the number of banknotes input through the operation display unit 11. The control unit 31 of the banknote depositing / dispensing machine 13 stores the notified number of banknotes, that is, the number of banknotes loaded in each banknote storage unit 24 in the storage unit 30 as a cash counter.

  S4a: The main control unit 16 accepts the operation display unit 11 to terminate the clerk utility program by the clerk and terminates the clerk utility program, and then displays a transaction screen for performing a transaction by the customer's operation on the operation display unit 11. To start transaction processing.

  Next, the transaction process performed by the customer's operation will be described with reference to FIGS. 2 and 3 according to the step represented by S in the flowchart showing the transaction process in the first embodiment of FIG.

  S1b: The main control unit 16 of the automatic transaction apparatus 1 displays a transaction selection screen for selecting a withdrawal transaction or a deposit (deposit) transaction on the operation display unit 11, and the operation display unit 11 is a customer who selects a transaction. Accept the operation.

  S2b: The main control unit 16 determines the selected transaction. If the transaction is a deposit transaction, the process proceeds to S3b. If the transaction is a withdrawal transaction, the process proceeds to S4b.

  S3b: When the deposit transaction is selected, the main control unit 16 notifies the banknote depositing / dispensing machine 13 of an instruction to perform the depositing process. Upon receiving the notification, the control unit 31 of the banknote depositing / dispensing machine 13 performs a depositing process of counting the banknotes inserted into the customer service unit 21 by the customer and storing them in the banknote storage unit 24 for each denomination. At this time, the control unit 31 updates the cash counter stored in the storage unit 30 by adding the number of banknotes stored in each banknote storage unit 24. When the deposit process is completed, the process proceeds to S13b.

  S4b: When the withdrawal transaction is selected, the main control unit 16 accepts an input of the withdrawal amount on the operation display unit 11.

  S5b: When receiving the input of the withdrawal amount, the main control unit 16 notifies the instruction to perform the withdrawal process together with the withdrawal amount input to the banknote depositing and dispensing machine 13. Upon receiving the notification, the control unit 31 of the banknote depositing / dispensing machine 13 performs a withdrawal process of paying out a banknote corresponding to the withdrawal amount from the banknote storage unit 24, transporting it to the customer service unit 21, and paying it to the customer.

  S6b: In this withdrawal process, when the control unit 31 detects that the banknote end detection means has run out of any banknotes in the banknote storage unit 24 (has become zero), the process proceeds to S8b, and banknote storage is performed. If it is not detected that the banknotes in the unit 24 have run out, the process proceeds to S7b.

  S7b: When it is not detected that there are no banknotes in the banknote storage unit 24, the control unit 31 subtracts the number of banknotes fed out and conveyed from each banknote storage unit 24 from the cash counter stored in the storage unit 30. And the process proceeds to S13b.

  S8b: When it is detected that there are no banknotes in any banknote storage unit 24, the control unit 31 unwinds from each banknote storage unit 24 until it detects that there are no banknotes in the banknote storage unit 24. The number of bills conveyed is subtracted from the cash counter stored in the storage unit 30 and updated.

  S9b: When the cash counter is updated, the control unit 31 determines whether or not the alternative withdrawal is possible. If it is determined that it is possible, the process proceeds to S11b. If it is determined that it is not possible, the process proceeds to S10b.

  Here, the alternative withdrawal is to continue the withdrawal process by paying out and transporting the banknotes from the banknote storage units 24 other than the banknote storage unit 24 that has detected that the banknotes are gone. For example, the banknote storage unit When it is set to store 10,000 yen tickets in 24a and banknote storage section 24b and to store thousand yen tickets in banknote storage section 24c and banknote storage section 24d, it is detected that 10,000 yen tickets are no longer in banknote storage section 24a. When this is done, the withdrawal process is continued by paying out and transporting the 10,000 yen ticket stored in the banknote storage unit 24b. When the banknote storage unit 24a detects that the 10,000 yen ticket has been lost, the alternative withdrawal is impossible when the 10,000 yen ticket cannot be fed out from the banknote storage unit 24b and conveyed.

  S10b: When it is determined that the alternative withdrawal is impossible, the control unit 31 abnormally ends the withdrawal transaction due to the completion of the withdrawal process (error end), and shifts the process to S12b.

  S11b: On the other hand, when it is determined that the alternative withdrawal is possible, the control unit 31 continues the withdrawal process by paying out and transporting the banknote from the alternative banknote storage unit 24, and the process is completed when the withdrawal process is completed. To S12b.

  S12b: The control unit 31 reads from the storage unit 30 the cash counter of the banknote storage unit 24 that has detected that there are no more banknotes (0), and determines whether the cash counter is 0 or not. If it is determined that it is not a sheet, the main control unit 16 is notified of the fact that the cash miscalculation occurred and the history information such as the date and time and the cash counter at that time.

  Receiving the notification, the main control unit 16 displays a warning that a cash miscalculation has occurred on the operation display unit 11, and notifies the staff that the cash miscalculation has occurred. At the same time, the main control unit 16 causes the storage unit 15 to store the notified history information as log information.

  Note that the warning displayed on the operation display unit 11 may display a symbol, an illustration, or the like that allows only an attendant to know that a cash miscalculation has occurred so as not to inform the customer that the cash miscalculation has occurred. good.

  Further, the main control unit 16 may display a warning on the operation display unit 11 after the transaction ends.

  Further, the main control unit 16 displays a warning on the operation display unit 11 and is communicably connected to the automatic transaction apparatus 1 to indicate that a cash miscalculation has occurred in a monitoring terminal that remotely monitors the state of the automatic transaction apparatus 1. Notification may be made to the staff, and instead of displaying a warning on the operation display unit 11, the monitoring terminal may be notified that a cash miscalculation has occurred.

  S13b: When the transaction has not ended abnormally, the main control unit 16 displays a transaction selection screen for performing the next transaction on the operation display unit 11.

  Thus, in the transaction performed by the customer's operation, if the banknote depositing / dispensing machine 13 detects the occurrence of the cash miscalculation by detecting that the cash counter of the banknote storage unit 24 with no banknotes is zero, Then, a warning that a cash miscalculation has occurred is displayed on the operation display unit 11 to inform the staff that the cash miscalculation has occurred. The staff member who received the notification can easily track the cause of the cash miscalculation by confirming the deviation between the cash counter and the number of banknotes in the banknote storage unit based on the log information stored in the storage unit 15. .

  As described above, in the first embodiment, in the transaction performed by the customer's operation, the banknote depositing / dispensing machine detects that the cash counter of the banknote storage unit that has no banknotes is 0 and the banknote depositing / dispensing machine generates a cash miscalculation. When detected, a warning that a cash miscalculation has occurred is displayed on the operation display section, and the clerk knows that a cash miscalculation has occurred before conducting a scrutiny by notifying the clerk that a cash miscalculation has occurred. Therefore, the cause can be started at an early stage, so that the cause of the cash miscalculation can be easily traced even if the period until the scrutiny is long.

  In 1st Example, the control part 31 of the banknote depositing / withdrawing machine 13 reads the cash counter of the banknote storage part 24 which detected that there was no banknote from the memory | storage part 30, and whether the cash counter is 0 sheet | seat. If it is determined that the number is not 0, a cash miscalculation has occurred. However, such an event may occur in addition to an erroneous input operation by a clerk or fraud.

  For example, when a heavy run in which a plurality of banknotes are overlapped and fed out from the banknote storage unit 24 is generated, the discrimination unit 22 cannot accurately count the number of banknotes, and a banknote that has been detected as having no banknotes. It is determined that the cash counter in the storage unit 24 is no longer 0 and that a cash miscalculation has occurred. In such a case, it is not necessary for the attendant to notify the attendant that a cash miscalculation has occurred because there is no incorrect input operation or fraud by the attendant.

  Therefore, in the second embodiment, a threshold value is stored in the storage unit 30 in advance, and when the cash counter of the banknote storage unit 24 that detects that the banknote has run out is less than or equal to the threshold value, the fact that a cash miscalculation has occurred has occurred. Suppress notification to the staff. This threshold value shall be notified to the control part 31 of the banknote depositing / dispensing machine 13 by the main control part 16 that has received the operation of the clerk or the like by the operation display part 11 and stored in the storage part 30.

  Note that parts similar to those of the first embodiment described above are denoted by the same reference numerals and description thereof is omitted.

  The operation of the above configuration will be described.

  Since the loading process for loading banknotes into the banknote storage unit is the same as in the first embodiment, description thereof is omitted.

  Next, the transaction process performed by the customer's operation will be described with reference to FIGS. 2 and 3 according to the step indicated by S in the flowchart showing the transaction process in the second embodiment of FIG.

  S1c to S11c: Since the processing is the same as S1b to S11b in FIG.

  S12c: The control unit 31 reads from the storage unit 30 the cash counter of the banknote storage unit 24 that has detected that there are no banknotes (the number has become 0), and the cash counter and the threshold value stored in advance in the storage unit 30 To determine whether the value of the cash counter exceeds the threshold. If it is determined that the value of the cash counter does not exceed the threshold, the process proceeds to S13c. If it is determined that the value exceeds the threshold, the process proceeds to S14c.

  S13c: If it is determined that the value of the cash counter does not exceed the threshold value, it is assumed that no cash miscalculation has occurred, the cash miscalculation has occurred and the log information is not acquired, and the process proceeds to S15c for transaction processing. continue.

  S14c: On the other hand, if it is determined that the value of the cash counter exceeds the threshold value, the main control unit 16 is notified of the occurrence of the cash miscalculation and the history information such as the date and time at that time.

  Receiving the notification, the main control unit 16 displays a warning that a cash miscalculation has occurred on the operation display unit 11, and notifies the staff that the cash miscalculation has occurred. At the same time, the main control unit 16 causes the storage unit 15 to store the notified history information as log information.

  As in the first embodiment, the warning displayed on the operation display unit 11 is a symbol or illustration that allows only an attendant to know that a cash miscalculation has occurred so as not to inform the customer that a cash miscalculation has occurred. Etc. may be displayed.

  Further, the main control unit 16 may display a warning on the operation display unit 11 after the transaction ends.

  Further, the main control unit 16 displays a warning on the operation display unit 11 and is communicably connected to the automatic transaction apparatus 1 to indicate that a cash miscalculation has occurred in a monitoring terminal that remotely monitors the state of the automatic transaction apparatus 1. Notification may be made to notify the staff, and instead of displaying a warning on the operation display unit 11, a notification that a cash miscalculation has occurred may be sent to the monitoring terminal.

  S15c: If the transaction has not ended abnormally, the main control unit 16 displays a transaction selection screen for performing the next transaction on the operation display unit 11.

  In addition, since it is very rare that the banknote which the discrimination part 22 of the banknote depositing / withdrawing machine 13 passes becomes impossible, a threshold value shall be a small value.

  The threshold value stored in advance in the storage unit 30 of the banknote depositing and dispensing machine 13 may be a plurality of threshold values corresponding to the number of heavy runs detected by the discrimination unit 22 for each banknote storage unit 24. In this case, in S12c, the control unit 31 compares the threshold value corresponding to the number of heavy runs detected by the discrimination unit 22 with the cash counter.

  Thus, if it is determined that the value of the cash counter of the banknote storage unit 24 that has detected the absence of banknotes does not exceed the threshold value, no cash miscalculation has occurred. It is possible to suppress erroneous notification to a staff member who does not result from the problem.

  Therefore, it is possible to reduce the unnecessary tracking work of the staff by erroneous notification.

  As described above, in the second embodiment, in addition to the effects of the first embodiment, if it is determined that the value of the cash counter of the banknote storage unit that has detected the absence of banknotes does not exceed the threshold, the cash miscalculation Therefore, it is possible to suppress erroneous notification to the clerk when the clerk is not caused by an erroneous input operation or fraud.

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Communication line 11 Operation display part 12 Card reader part 13 Banknote depositing / withdrawing machine 14 Coin depositing / withdrawing machine 15 Memory | storage part 16 Main control part 21 Customer service part 22 Discrimination part 23 Temporary reservation part 24a-24e Bill storage part 25 Collection Forgotten banknote storage unit 26 Reject storage unit 27 Transport path 28a to 28g Storage unit entrance / exit 29a to 29l Banknote detection sensor 30 Storage unit 31 Control unit

Claims (3)

An automatic transaction apparatus comprising a plurality of banknote storage units for storing loaded banknotes, and, when there are no more banknotes stored in one of the banknote storage units, pays out banknotes from another banknote storage unit and continues withdrawing money In
Operation means for receiving an operation of inputting the number of banknotes loaded in each of the banknote storage units;
Storage means for storing the number of banknotes input by the operation means as a counter for each banknote storage unit;
Counting means for counting the number of banknotes arranged and transported from each banknote storage unit, arranged in a transport path for transporting banknotes fed out from each banknote storage unit,
Counter updating means for updating the counter by subtracting the number of banknotes counted by the counting means from the counter;
Banknote end detection means for detecting that the banknotes stored in each of the banknote storage units are gone,
When it is determined that the number of banknotes stored in the counter of the banknote storage unit is not zero when the banknote end detection unit detects that there is no banknote stored in one banknote storage unit, the display unit displays An automatic transaction apparatus characterized by displaying a warning. In the automatic transaction apparatus of Claim 1,
When the banknote end detection means detects that there is no more banknote stored in the one banknote storage unit, the number of banknotes stored in the counter of the banknote storage unit is equal to or less than the threshold stored in the storage means in advance. An automatic transaction apparatus characterized in that warning display on the display unit is suppressed when it is determined. In the automatic transaction apparatus according to claim 1 or claim 2,
A storage means for storing the banknotes conveyed from the conveyance path in each of the banknote storage units,
The counting means is arranged in a transport path for transporting banknotes fed out from the respective banknote storage units and banknotes stored in the respective banknote storage units, and banknotes fed out and transported from the respective banknote storage units. And counting means for counting the number of banknotes stored in each of the banknote storage units,
The counter updating means subtracts from the counter the number of banknotes fed out and conveyed from the respective banknote storage units counted by the counting means, and is added to each banknote storage section counted by the counting means. An automatic transaction apparatus characterized in that a counter updating means for updating the counter by adding the number of banknotes to be stored to the counter is provided.

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