JP4770070B2 - Application processing system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a system for performing procedures such as application and notification to a predetermined submission destination using a network such as the Internet.
[0002]
[Prior art]
Conventionally, various applications, notifications, applications, etc. to ministries and companies (hereinafter collectively referred to as “applications”) are performed by the user filling in and submitting necessary information on paper documents such as application forms. It was.
[0003]
[Problems to be solved by the invention]
However, due to the recent trend of digitization and advances in network technologies such as the Internet, it is predicted that such processing will be performed electronically in the future. Therefore, the user enters necessary information in an electronic form equivalent to a paper form, creates an electronic document (electronic application form, notification form, etc.), and uses it online to the government office of the application destination. It will be very convenient if you can send and electronically apply.
[0004]
For example, when an event such as moving or marriage occurs, it is necessary to perform a plurality of procedures such as a notice of moving or a notice of address change almost simultaneously. Conventional application procedures using paper documents have to be performed at a plurality of different application destinations for each procedure, which is very complicated for the applicant.
[0005]
The present invention has been made in view of the above points, and when an applicant performs an application procedure, the applicant can be appropriately navigated on the network to reduce the burden on the applicant. Is to provide a simple application processing system.
[0006]
  In one aspect of the present invention, an application processing system connected to a user terminal through a network includes a form database that stores electronic forms of application documents corresponding to a plurality of application procedures, and online procedures and prints for each application procedure. A sort condition table for storing sort conditions regarding whether or not to execute a procedure method including a paper application form procedure by output, and designation of an application procedure from a user terminal, and an electronic form corresponding to the designated application procedure is stored in the form database In the case of manual selection, the sorting condition designation is received from the user terminal, the electronic form is classified according to the designated sorting condition, and the electronic form is classified into the user after classification. In the case of automatic selection when sent to the terminal, the most common in each application procedure Executable procedure method automatically determines, and a form transmitting means for transmitting to the user terminal together electronic form corresponding to the procedure method.
[0007]
  According to the application processing system configured as described above, designation of an application procedure is received from the user terminal, and the corresponding electronic form is acquired from the form database. Also, the user receives a sort condition specification from the user, and transmits the electronic form to the user terminal in a state where the electronic form is classified according to the specified sort condition. Therefore, a plurality of application procedures can be efficiently executed by performing a larger number of application processes by the same procedure method.
[0008]
  In one aspect of the above application processing system, in the case of automatic selection, when there is an executable procedure method common to all the application procedures, the form sending means collects electronic forms corresponding to the procedure methods. If there is no common executable procedure method for all application procedures, sort and send electronic forms in order of common executable procedure methods..
[0009]
  In another aspect of the present invention, a program for assisting creation of an electronic document by a user is an electronic form file corresponding to a plurality of application procedures designated from a user terminal, each of which is a specific application. Means for receiving electronic form data necessary for the procedure and a plurality of electronic form files including sort condition data indicating a sort condition on whether or not to execute the procedure method including the paper application procedure by the online procedure and the print output with respect to the application procedure; Means for extracting sort condition data from a plurality of electronic form files and creating a sort condition table describing the sort conditions for the plurality of application procedures; in the case of manual selection, the sort condition is specified from the user terminal; Receive and refer to the sort condition table according to the specified sort condition The electronic form is classified, and the electronic form is provided to the user terminal in the classified state. In the case of automatic selection, the most common executable procedure method is automatically determined in each application procedure. Then, the electronic form corresponding to the procedure method is collectively functioned as a form providing means for providing to the user terminal.
[0025]
DETAILED DESCRIPTION OF THE INVENTION
Preferred embodiments of the present invention will be described below with reference to the drawings.
[0026]
[1] First embodiment
FIG. 1 schematically shows a configuration of an application processing system according to the present invention. In FIG. 1, an applicant terminal 3, an application processing system 10, an application destination (submission destination) terminal 4, and an external institution terminal 5 are connected via a network 2. A preferred example of the network 2 is the Internet.
[0027]
The applicant terminal 3 is a personal computer used at home or work when the applicant is an individual, and a terminal device owned by the company when the applicant is a company. The applicant terminal 3 includes necessary software for connecting to a network such as the Internet. If the application processing system 10 requires dedicated software for the purpose, such dedicated software is installed. It is assumed that
[0028]
The submission destination terminal 4 is a submission destination for various applications, notifications, and the like. For example, in addition to public institutions such as ministries and agencies, private companies such as banks are also targeted. The submission destination terminal 4 receives application document data and the like from the application processing system 10 via the network 2 and executes application acceptance processing.
[0029]
The external organization is an organization that authenticates the identity of the applicant and an organization that issues attached document data necessary for application processing. For example, when an applicant performs some application procedure, a specific public or private certification body may authenticate the applicant. In addition, in the case of a predetermined application, predetermined attached document data issued by an organization other than the application destination may be required. In such a case, the external organization issues attached document data.
[0030]
The application processing system 10 intervenes between an applicant who should perform a predetermined application procedure and an application destination, and assists or substitutes for the application procedure. The application processing system 10 also has a function of acquiring predetermined authentication data, attached document data, and the like by communicating with the terminal 5 of the external organization as necessary. As illustrated in FIG. 1, the application processing system 10 includes a server 11, a form DB 12, a table DB 13, and a procedure log DB 14. The server 11 performs necessary navigation for the applicant while referring to the various DBs 12 to 14 and transmits application data to the application destination. The form DB 12 stores electronic form data such as an application form necessary for application. When the applicant specifies a necessary application procedure, the server 11 acquires the corresponding electronic form data from the form DB 12 and transmits it to the applicant terminal 3. The server 11 receives the electronic form data in which necessary items are input from the applicant terminal 3 and transmits it to the application destination terminal 4 to perform the application process.
[0031]
The table DB 13 stores a requirement table listing the requirements necessary for each application procedure. An example of the requirement table is shown in FIG. As shown in the figure, in the requirement table, requirements necessary for various application procedures are listed for each type of application procedure. Here, the requirements necessary for the application include input items, authentication items, required documents, submission items, and the like.
[0032]
An “input item” is an input item of an electronic form constituting an application form. For example, in the example of the transfer notification shown in FIG. 2A, the applicant inputs “name”, “zip code”, and “address” to the electronic form of the application form provided from the application processing system 10. It is shown that it must be.
[0033]
“Authentication item” indicates authentication data necessary for executing the application procedure. For example, in the example of the transfer notification in FIG. 2A, in addition to the applicant's authentication data, the application agent's authentication data (necessary when the applicant wishes to apply for the application on the application processing system 10 side). It is shown that authentication data on the application processing system side) and the electronic signature of the applicant are required.
[0034]
“Necessary document” refers to attached document data or the like required in the application procedure, and in the example of the transfer notification, it is indicated that the transfer notification data is required.
[0035]
  Like thisEmbodimentThe application requirements are organized and stored for each application procedure. Therefore, when the server 11 receives the specification of the application procedure from the applicant, the server 11 identifies necessary requirements by referring to the requirement table, prompts the user to input input items, or prompts the user to prepare necessary document data. Then, navigation is performed so as to satisfy the application requirements. Further, when the necessary documents are prepared, the server 11 transmits a set of application data to the application destination indicated in the submission item.
[0036]
Thus, in the present invention, requirements for application are organized and stored for each application procedure. Therefore, when the server 11 receives the specification of the application procedure from the applicant, the server 11 identifies necessary requirements by referring to the requirement table, prompts the user to input input items, or prompts the user to prepare necessary document data. Then, navigation is performed so as to satisfy the application requirements. Further, when the necessary documents are prepared, the server 11 transmits a set of application data to the application destination indicated in the submission item.
[0037]
Further, the table DB 13 stores a reason table. An example of the reason table is shown in FIG. As shown in the figure, the reason table is a list of application procedures that should be performed when an event occurs for various events (events) that may occur in an individual's daily life or daily business of a company. In the example of FIG. 2B, for example, it is indicated that a marriage notification needs to be submitted in the case of marriage, and a transfer notification, a transfer notification, etc. are required in the case of moving. Therefore, when a specific reason occurs, the applicant can designate an application procedure corresponding to the reason by designating the reason. By using this reason table, the applicant can save the trouble of thinking about the necessary procedure by himself or can prevent the omission of the procedure.
[0038]
The procedure log DB 14 records a history of processes performed and data generated in the process when a predetermined application procedure is executed according to the navigation by the application processing system 10. For example, if an applicant designates a certain procedure and requests the application procedure, and the application processing system 10 performs the application processing, the application processing system 10 designates the application procedure by the applicant and creates the application document created. Various data generated in the series of processes, such as data, required document data and authentication data submitted along with application document data, and application data acceptance confirmation data by the application destination terminal are recorded together in the procedure log 14 deep. In addition, information on the date and time when each procedure was performed, such as the request date and time of the application application procedure by the applicant, the date and time when the application document data set was sent to the application destination, and the date and time when the receipt confirmation data was received from the application destination are also stored together Is done. Therefore, when the applicant or the application destination has a doubt about the contents of the application procedure, the application processing system 10 can confirm the history by referring to the procedure log DB 14.
[0039]
Next, various processes performed by the application processing system 10 will be described with reference to FIG. As shown in FIG. 3, the application processing system 10 first performs a procedure navigation process (P1) with the applicant. That is, when receiving the designation of the application procedure from the applicant, the application processing system 10 refers to the requirement table, identifies the requirements necessary for the application, and performs navigation for the applicant so as to satisfy the requirements. For example, the electronic form data of the application form is transmitted to the applicant, prompting the user to input necessary input items described in the requirement table, and if the applicant's authentication data is required, it is sent to the application processing system 10 Instruct the applicant to send. If there is a document to be attached to the application, the applicant is prompted to send the attached data.
[0040]
In addition, when the applicant specifies multiple application procedures at the same time, or when multiple application procedures are performed in response to a reason (event) specified by the applicant, the application processing system 10 is provided with a plurality of application documents. The common input items and the individual input items are classified from the electronic form, and navigation is performed so that the applicant only has to input the common input items once. This saves the applicant from having to repeatedly enter the same items.
[0041]
The application processing system 10 performs a print data transmission process (P2). For example, when the application document should be submitted as a paper document instead of electronic data as in the case of the transfer notification shown in FIG. 2 (A) (the method of submitting the transfer notification is “output”) The electronic form data of the application form is sent to the applicant, and the application is printed out and the application form is created. In this case, the printer from which the applicant outputs the application form can be a general printer connected to the applicant's terminal. In addition, if there are any conditions regarding the paper documents of the application form (for example, paper size, special paper such as copy-type paper, etc.), the dedicated prints installed at convenience stores etc. It may be a requirement to use a terminal device. In this case, the applicant records the print data received from the application processing system 10 on a recording medium and brings it to such a dedicated terminal device, and outputs a paper document that satisfies the requirements using the dedicated paper there. can do. In addition, when such a dedicated print terminal device is connected to the network 2, the applicant accesses the application processing system 10 using the dedicated print terminal device, downloads the target electronic form data, and prints it. Can be output. In addition, data for identifying the fact and subject of the printing can be transmitted as a print log to the application processing system. In that case, the application processing system 10 can store the print log in the procedure log DB 14.
[0042]
Further, the application processing system 10 performs an authentication inquiry process with respect to a predetermined certification authority (P3). For example, there may be a case where there is a specific public or private certification body, and the certification body conducts a personal certification service for the applicant. When a certain application destination requests the applicant's personal authentication by such a certification body, the application processing system 10 makes an inquiry to the certification body in response to the request of the applicant and obtains the personal authentication data of the applicant. It can be acquired and used for application processing. If the requirement table allows the use of personal authentication data already owned by the applicant, it is also possible to perform personal authentication processing using the personal authentication data that the applicant has. .
[0043]
In addition, when the applicant designates a plurality of application procedures at the same time, or when a plurality of application procedures are performed corresponding to the reason (event) designated by the applicant, the application processing system 10 Efficient navigation is performed so that common document data can be obtained from applicants and external organizations at once.
[0044]
Further, the application processing system 10 performs a necessary document acquisition proxy process (P4). That is, the application processing system 10 acquires necessary document data from a predetermined external organization in response to the request of the applicant. As shown in FIG. 2 (A), when attachment of predetermined required document data is required for a certain application process, the application system 10 accesses an external organization that is the source of the required document data, and Document data can be acquired and used for application processing. The example of FIG. 3 shows an example in which the required document is issued from an external organization. However, for example, even when the issuer of the required document data matches the application destination, the necessary document acquisition proxy process is performed. .
[0045]
Further, the application processing system 10 performs a process of distributing the set of application document data prepared in this way to the application destination (P5). This is performed by transmitting a set of application document data to an application destination determined via the network 2 based on the information on the submission destination and the submission method shown in the requirement table shown in FIG.
[0046]
The above-mentioned authentication inquiry (P3), necessary document acquisition agency (P4), and submission of application data (P5) can be made by the applicant himself / herself, but the applicant is responsible for the application processing system 10 side. When the proxy process is requested, the application processing system 10 side performs as described above.
[0047]
Next, the flow of processing when the applicant actually applies will be described. When an applicant makes an application, the application processing system 10 is designated with a desired application procedure, etc. As specified above, the application method is designated as (1) application procedure. And (2) specifying an event (event). Hereinafter, it demonstrates in order.
(1) When specifying application procedures
FIG. 4 shows a process performed by the application processing system when the applicant specifies an application procedure. First, when the applicant connects to the application processing system 10 using the applicant terminal 3 and designates the desired application procedure, the server 11 of the application processing system 10 receives the designation of the application procedure by the applicant (step S2). .
[0048]
Next, the server 11 refers to the requirement table in the table DB 13, refers to the requirement corresponding to the designated application procedure, and performs navigation for providing the requirement to the applicant (step S <b> 4). Specifically, the electronic form of the corresponding application document is acquired from the form DB 12 and transmitted to the applicant. At that time, the applicant is prompted to input the input items described in the requirement table. Then, an electronic form of the input application document is acquired from the applicant. Further, when the applicant's personal authentication, seal, electronic signature, etc. are required according to the description in the requirement table, such data is acquired from the applicant or a specific certification authority. If attached documents are required, the necessary document data is acquired from the applicant or an external organization that issues such attached documents.
[0049]
Thus, when the application document data set is prepared so as to have the application requirements described in the requirement table (step S6; Yes), the server sends the application document data set to a predetermined submission destination according to the description in the requirement table. It submits by a predetermined method (step S8). Further, the server 11 stores the document data and authentication data acquired in connection with the series of application procedures, and the date and time of each process in the procedure log DB (step S10). Thus, the application process ends.
(2) When specifying a reason (event)
FIG. 5 shows a process performed by the application processing system 10 when the applicant designates a reason. First, when the server 11 receives designation of a reason (event) from the applicant (step S12), the server 11 refers to a reason table in the table DB 13 and specifies an application procedure necessary for the reason (step S14). . After the application procedure is specified in this way, the application processing system 10 thereafter performs the same processing as shown in FIG. That is, referring to the requirement table, the applicant is navigated to prepare the document data necessary for each application procedure (steps S16 and S18), and submit the set of application document data to the corresponding destination. (Step S20) Finally, the procedure log is saved (Step S22). Thus, the application process ends.
[0050]
[2] Second embodiment
Next, a second embodiment of the present invention will be described. The second embodiment relates to a method of sorting or classifying documents using a sort condition table, which is a kind of requirement table, when providing necessary electronic form data to an applicant.
[0051]
FIG. 6 shows an example of the sort condition table. The sort condition table describes information about procedures using electronic form data of various applications, and the electronic form data can be sorted and provided to the user according to the conditions described here. This sort condition table is stored in the table DB 13 shown in FIG.
[0052]
“Procedure method” indicates a method that each application allows for the method by which the applicant submits each application (paper document or data) to the application. “Online procedure” indicates whether or not an electronic application is accepted by sending application data using the Internet. “Output on any printer” is output on any printer such as the printer at the applicant's home. Indicates whether or not to accept an application based on the application document created in “Output with a specific printer” indicates that an application based on an application document created by outputting with a specific printer is accepted. Examples of the specific printer include a printer that can record a print log and a printer that is approved by an organization that has received a specific permission. “Output example” corresponds to the case where it is mandatory to fill out and submit the required information on the documents provided by the application, without accepting application procedures using application documents output from an external printer. . In that case, the applicant goes to the application destination with the entered entry example, and prepares an application document while looking at the entry example and performs the procedure.
[0053]
“Document classification” indicates a classification based on the nature of the application form (particularly the application destination), and includes classifications related to government offices, financial institutions, qualifications, and services. Transfer-in notifications, transfer-out notifications, etc. are related to government offices, and account address changes are related to financial institutions.
[0054]
In the example of Fig. 6 which shows when the application procedure must be done with the event, the "procedure time" may be processed on or after the date of moving, but the moving-out notification is processed before the moving. It has been shown that it is necessary to do.
[0055]
“Paper classification” is a classification according to the paper of the application form, and “arbitrary paper” indicates a case where there is no restriction on paper. “Special paper” indicates that an application for special paper other than plain paper (for example, paper of special size, special copy-type paper, paper with special watermark, etc.) is requested. In addition, “designated form only” indicates that only an application form created by filling in necessary items on a designated form distributed at a window of the application destination is accepted.
[0056]
When the application processing system 10 receives the designation of the application procedure for a plurality of procedures from the applicant, the application processing system 10 refers to the sort condition table shown in FIG. 6 and, according to the sort condition specified by the applicant, an electronic form of a plurality of necessary application forms The data is sorted and transmitted to the applicant terminal 3. In addition, as described in the first embodiment, there are two methods for the applicant to designate a plurality of procedures: when the applicant designates a plurality of procedures, and when a certain event is designated, In this case, the following method can be used.
[0057]
FIG. 7 shows a flowchart of processing for providing the application form electronic form to the applicant. The following processing is executed by the application processing system 10 with reference to the sort condition table stored in the table DB 13.
[0058]
First, the application processing system 10 receives designation of an application procedure based on an application form (step S32). This designation is performed when the applicant designates a plurality of procedure names, and when the applicant designates a certain event name and refers to the event table illustrated in FIG. In some cases, the procedure is specified.
[0059]
Next, the application processing system 10 asks the applicant which sort condition is used to sort the electronic form, and causes the applicant to select one sort condition (step S34). The sort condition is shown in the sort condition table of FIG. 6 and indicates a standard for performing classification of electronic forms. For example, in the example of FIG. 6, “procedure method”, “document classification”, “procedure time”, and “paper classification” are prepared as sorting conditions. The applicant selects one of the sort conditions desired by the applicant.
[0060]
When the applicant selects “procedure method” as the sorting condition, the application processing system 10 further selects whether the applicant determines the procedure method for each application by manual selection or automatically determines the procedure method ( Step S36). When the applicant selects manual selection, the application processing system 10 presents the procedure method column of the sort condition table shown in FIG. 6 to the applicant, and the desired procedure method for each document (transfer notification, transfer notification, etc.) Online procedure, output by any printer, etc.) are selected (step S38).
[0061]
Next, the application processing system 10 acquires electronic form data for performing the procedure by the method selected by the applicant for each application form from the form DB 12, and sorts it for each procedure method (online procedure, output by any printer, etc.). (Classify) and transmit to the applicant terminal 3 in a state of being put in a holder (step S40).
[0062]
On the other hand, if the applicant has selected automatic selection in step S36, the application processing system 10 refers to the sort condition table shown in FIG. 6, sorts the electronic forms based on the number of allowed procedure methods, and applies to the applicant terminal. 3 (step S42). For example, in the example of FIG. 6, when the applicant performs three procedures of “transfer notification”, “transfer notification”, and “account address change”, the application processing system 10 can perform all three procedures. A method, that is, “output with a specific printer” is selected, and electronic forms for the selection are collected in one holder and transmitted to the applicant terminal 3. If all procedures cannot be performed by one procedure method, the electronic forms are transmitted to the applicant terminal 3 by sorting in order of the number of allowed procedure methods. As a result, the applicant can efficiently perform a plurality of application procedures with as few procedures as possible.
[0063]
Thus, an electronic form is provided. After that, the user fills in each electronic form and prepares the necessary attached documents and performs the application procedure. At that time, if an online application is selected, the application processing system 10 can be requested to perform an application proxy.
[0064]
On the other hand, when the applicant selects sorting by document classification in step S34, the application processing system 10 refers to the sorting condition table shown in FIG. 6 and sets a holder for each item such as “related to government office” and “related to financial institution”. The corresponding electronic form data is created and sent to the applicant terminal 3 (step S44).
[0065]
In addition, when the applicant selects sorting by procedure time in step S34, the application processing system 10 creates items such as “relocation pre-requisite processing” and “relocation date processing” with reference to the sorting condition table shown in FIG. The necessary electronic form data is entered for each holder and transmitted to the applicant terminal (step S46).
[0066]
Furthermore, when the applicant selects sorting by paper classification in step S34, the application processing system 10 refers to the sorting condition table shown in FIG. 6 and selects “arbitrary paper”, “special paper”, “specified paper only”, and the like. The electronic form data necessary for each holder created in the item is entered and transmitted to the applicant terminal (step S48).
[0067]
Thus, according to the second embodiment, necessary electronic forms are sorted and provided in a form desired by the applicant. Therefore, the applicant can acquire an electronic form necessary in a form suitable for the execution time and means of the procedure he / she plans.
[0068]
[3] Third embodiment
In the first and second embodiments, the example in which the requirement table and the sort condition table are stored in the table DB 13 in the application processing system 10 has been described, but in the following third embodiment, the requirement table and the sort condition are stored. The case where the contents of the table are attached to the electronic form data of each application form is shown.
[0069]
As shown in FIG. 8, the electronic form file 30 includes electronic form data 32 itself, and requirement table data 34 including a description in the requirement table and sort condition table corresponding to the electronic form. For example, in the case of a transfer notification, the electronic form data 32 is the electronic form data itself of the transfer notification, and the requirement table data 34 is the transfer notification portion of the contents of the requirement table shown in FIG. 2 and the contents of the sort condition table shown in FIG. It is data including the part of notification of transfer. The requirement table data 34 can be configured to be attached to the electronic form data 32 as data indicating properties of the electronic form data 32, for example.
[0070]
In the electronic form file 30, the server 11 of the application processing system 10 acquires the electronic form data 32 of an application form from the form DB, and the requirement table data 34 for the application form from the requirement table and the sort condition table in the table DB 13. Can be created by a method such as acquiring and attaching to the electronic form data 32. The application processing system 10 can perform this creation process every time an application procedure is designated by the applicant, or can create and save electronic form files 30 for all electronic forms in advance. .
[0071]
Thereby, the applicant can easily know the requirement information related to the application for transfer-in, for example, by acquiring the electronic form file of the transfer-in notification from the application processing system 10 and referring to the requirement table data 34 included therein. .
[0072]
Furthermore, on the applicant terminal 3, by preparing and executing a requirement table creation program, a requirement table as shown in FIG. 2 and a sort condition table as shown in FIG. 6 are obtained from a plurality of electronic form files 30. Can be created. That is, if it is assumed that the applicant designates “transfer notification”, “transfer notification”, “marriage notification”, and “birth notification” shown in FIG. 2, the electronic form file 30 corresponding to each application is applied to the application processing system 10. To the applicant terminal 3. On the applicant terminal 3, by executing the requirement table creation program, the requirement table data 34 is extracted from each electronic form file 30 to create the requirement table as shown in FIG. 2 and the sort as shown in FIG. Create a condition table. Thereby, the applicant can acquire and view the requirement table and the sort condition table for a plurality of application procedures designated by the applicant.
[0073]
The requirement table creation program can be distributed to the applicant in advance from the application processing system 10 and installed in the applicant terminal 3 or can be included in the electronic form file 30 and transmitted from the application processing system 10. You can also.
[0074]
Further, according to the requirement table and the sort condition table created on the user terminal as described above, the navigation process and the sort process similar to those in the first and second embodiments may be executed by the navigation program operating on the user terminal. it can.
[0075]
【The invention's effect】
As described above, according to the present invention, for various application procedures, a requirement table describing requirements necessary for the application is prepared in the application processing system. Therefore, by referring to the requirement table, the application processing system knows the necessary requirements and can perform navigation so that the applicant or the like has the requirements for application. Thereby, the applicant can prepare and apply for necessary document data accurately.
[0076]
In addition, the application processing system has a reason table that indicates application procedures necessary for events that occur relatively frequently in daily life. When an applicant specifies a reason when a certain reason occurs, the application processing system performs navigation for preparing necessary documents for each procedure. Therefore, the applicant can easily complete the necessary application procedure simply by specifying an event and then performing the procedure according to the navigation of the application processing system.
[0077]
In addition, by using the sort condition table, the applicant can acquire an electronic form of a necessary application form in a form suitable for the procedure method he / she plans.
[Brief description of the drawings]
FIG. 1 shows a schematic configuration of an application processing system according to an embodiment of the present invention.
FIG. 2 shows an example of a requirement table and a reason table.
FIG. 3 shows an overview of application processing.
FIG. 4 is a flowchart showing a flow of application processing when an applicant designates an application procedure.
FIG. 5 is a flowchart showing a flow of application processing when an applicant designates a reason (event).
FIG. 6 shows an example of a sort condition table.
FIG. 7 is a flowchart showing application process electronic form provision processing;
FIG. 8 schematically shows the data structure of an electronic form file.
[Explanation of symbols]
2 ... Network
3. Applicant terminal
4. Application terminal
10. Application processing system
11 ... Server
12 ... Form DB
13 ... Table DB
14 ... Procedure log DB
30 ... Electronic form file

Claims (3)

In the application processing system connected to the user terminal through the network,
A form database that stores electronic forms of application documents corresponding to multiple application procedures;
And about each application process, and sorting condition table for storing the sorting conditions for executability procedure method including paper application procedures online procedures and print output,
Means for receiving an application procedure designation from a user terminal and obtaining an electronic form corresponding to the designated application procedure from the form database;
For manual selection, receives designation of the sorting condition from the user terminal, the electronic form classifying, transmitting the electronic form to the user terminal in a state after the classification according to the specified sort criteria, the automatic In the case of selection, in each application procedure, the form sending means for automatically determining the most common feasible procedure methods and sending the electronic forms corresponding to the procedure methods together to the user terminal ; An application processing system comprising: In the case of automatic selection, if there is an executable procedure method common to all application procedures , the form sending means collectively sends an electronic form corresponding to the procedure method to the user terminal, and each application 2. The application processing system according to claim 1 , wherein when there is no executable executable procedure method common to all procedures, the electronic forms are transmitted by sorting in order of the common executable procedure method . A program that assists users in creating electronic documents,
An electronic form file corresponding to a plurality of application procedures designated by the user terminal, each is about the electronic form data and the application procedures required for a particular application process, the paper application form online procedures and printout Means for receiving a plurality of electronic form files including sort condition data indicating a sort condition regarding whether or not the procedure method including the procedure is executable ;
Means for extracting sort condition data from the plurality of electronic form files and creating a sort condition table describing the sort conditions for the plurality of application procedures;
For manual selection, receives a specification of sorting condition from the user terminal, with reference to the sorting condition table, the electronic form classified according to the specified sort criteria, the said electronic form in the state after the classification In the case of automatic selection provided to the user terminal , in each application procedure, the most common executable procedure method is automatically determined, and the electronic form corresponding to the procedure method is collected and the user terminal A computer program that functions as form providing means provided to the user.

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