JP4624870B2 - Demo creation system - Google Patents

Description

  The present invention relates to a demonstration creation system that realizes automatic execution of a demonstration optimal for a user request regardless of the type of business or scale in product sales for enterprises, and in particular, a technology effective when applied to creation of a demonstration independent of an operator. It is about.

  When conducting demonstrations (hereinafter abbreviated as “demo”) for users, take into consideration the target industry, company size, demo interest (product outline, security, performance, etc.), special requirements (external collaboration, support system, etc.), etc. However, this kind of work has been performed by the demo operator in the past.

  Conventionally, as a technique relating to a demonstration, a demonstration apparatus capable of collecting data relating to a customer as disclosed in Patent Document 1 is known.

As another technique related to the demonstration, there is known a technique that develops an effective presentation when the negotiation time becomes shorter than the time scheduled by the customer as disclosed in Patent Document 2.
JP-A-8-16661 JP-A-6-110421

  Previously, however, the demo operator created the demo story and examined the time allocation, but the demo operator had to provide experience and ensure uniform demo quality in terms of changes in superiority and inferiority depending on individual characteristics. It was difficult.

  Patent Document 1 only provides a system that can efficiently and quickly collect data related to a customer through a demonstration. Patent Document 2 discloses a presentation in a shorter time than a scheduled time for one customer. It is only stated.

  Therefore, an object of the present invention is to create a demo that matches the user's request and is configured within the time determined by the user in a situation where there are a large number of unspecified users and a wide variety of target users. The object is to provide a demo creation system that can be created automatically.

  The second object of the present invention is to provide a demo creation system that automatically determines priorities by making the past achievements into points and provides the user with an optimal demo.

  The third object of the present invention is to enhance the library by registering keywords that have not existed so far, and to manage points evenly by automatically setting point values and apply them to user requests. The goal is to provide a growing demo creation system.

  Of the inventions disclosed in the present application, the outline of typical ones will be briefly described as follows.

  The demonstration creation system according to the present invention includes an input unit for inputting customer questionnaire information regarding a product introduction demonstration, a demonstration library storing a plurality of demonstration content libraries for demonstration, and parameters regarding the plurality of demonstration content libraries. Based on the parameter management table to be managed and the customer questionnaire information and parameter management table information input from the input unit, the demo contents that constitute the demonstration reflecting the customer questionnaire information are obtained from the demonstration library, and the demonstration is performed. And a demonstration creation unit that outputs the story information.

  Among the inventions disclosed in the present application, effects obtained by typical ones will be briefly described as follows.

  According to the present invention, when introducing products for a company, it is possible to reduce the number of steps for creating a demonstration story that meets customer requirements and to ensure uniform demonstration quality independent of the operator who performs the demonstration.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. Note that components having the same function are denoted by the same reference symbols throughout the drawings for describing the embodiment, and the repetitive description thereof will be omitted.

<Configuration of demo creation system>
With reference to FIG. 1, the configuration of a demonstration creation system according to an embodiment of the present invention will be described. FIG. 1 is a configuration diagram showing a configuration of a demonstration creation system according to an embodiment of the present invention.

  In FIG. 1, the demo creation system uses a display device 10 and a keyboard 11 to input / display a user questionnaire and set / display parameters.

  The computer 12 includes an operating system 13, a demo creation program 14, a parameter management table 15, and a demo library 16. In particular, the parameter management table 15 is information that forms the core of the demo creation, and the demo creation program 14 includes the parameter management table 15. Based on the information of the demo story of the demo has been created.

  The demonstration library 16 divides the contents of the demonstration in terms of functions and effects, and stores the contents as introduction videos to which a series of library numbers are assigned.

  The demo creation program 14, the parameter management table 15, and the demo library 16 are stored in, for example, a storage device in the computer 12, and the execution of the demo creation program 14, the parameter management table 15, and the demo are performed by processing of the operating system 13. Processing such as registration and update of the library 16 is performed.

  Further, the demonstration creation program 14 is executed by the processing of the operating system 13, thereby functioning as a demonstration creation unit.

<Configuration of parameter management table>
Next, the configuration of the parameter management table of the demonstration creation system according to an embodiment of the present invention will be described with reference to FIGS. 2 and 3 are diagrams showing the configuration of the parameter management table of the demonstration creation system according to the embodiment of the present invention. FIG. 2 shows the parameter management table for the library, and FIG. 3 shows the parameter management table for the free keyword. ing.

  As shown in FIG. 2, the library-related parameter management table is composed of library No. 23, library name 30, time (minutes) 31, demo effect points 32 depending on the demo business type and the number of employees.

  The library name 30 indicates the name of the introduction video corresponding to the library No. 23, and the time (minute) 31 indicates the demonstration time at the time of execution.

  The point 32 of the demonstration effect is, for example, that the demo of the input / output interface means 5 points when the industry is industry, 6 points when the industry is distributed, 6 points when the number of employees is 100 to 500, and 8 points when the number of employees is 501 to 1000 Means. The data of the demonstration effect point 32 is set / referenced by a parameter registration screen or the like displayed on the display device 10 by setting a reference value based on past demonstration examples.

  As shown in FIG. 3, the parameter management table related to free keywords is composed of free keywords No 40, free keyword names 41, and points 42 for each library No 23.

  Free keyword No. 40 indicates a series of No. of free keywords, and free keyword name 41 indicates the name of the free keyword No. 40.

  The point 42 for each library No. 23 means, for example, that the free keyword name 41 is “operability”, the library No 23 “03” means 10 points, the library No 23 “14”, “15” means 0 points, and the like. This is because when the operability is specified as a free keyword, the demo of the input / output interface whose library No. 42 is “03” is the most necessary to be selected, and the introduction cost demonstration where the library No. 42 is “14”. The “15” hardware demo means the least need to be selected.

  The points 42 for each library No. 23 are registered / updated on the parameter registration screen displayed on the display device 10, and the points are automatically obtained by inputting similar free keywords thereafter when creating a demo. Is granted.

<Operation of demo creation system>
Next, the operation of the demonstration creation system according to an embodiment of the present invention will be described with reference to FIGS. FIG. 4 is a flowchart showing the overall operation of the demo creation system according to the embodiment of the present invention, FIG. 5 is a flowchart showing the operation of the demo story creation processing of the demonstration creation system according to the embodiment of the present invention, and FIG. FIG. 7 to FIG. 11 are examples of display screens during operation of the demo creation system according to the embodiment of the present invention. 7 is a program selection screen, FIG. 8 is a questionnaire input screen, FIG. 9 is a story display screen, FIG. 10 is a parameter registration screen, and FIG. 11 is a parameter registration screen.

  In FIG. 7, a program selection screen 20 is a function selection screen, and selects whether to create a demo story or to input and modify data in the parameter management table 15. For example, in the example illustrated in FIG. 7, “story creation” performs demo story creation, and “parameter setting 1” registers parameter management table related to the library illustrated in FIG. In “parameter setting 2”, the parameter management table for the free keyword shown in FIG.

  In FIG. 8, a questionnaire input screen 21 is used to input a user situation / request such as a business type, the number of employees, and a desired execution time. For free keywords, enter words or phrases that the user wants, such as external collaboration and support systems.

  In FIG. 9, a story display screen 22 displays a demonstration story creation result automatically created by the processing of the present embodiment. Library No 23 indicates the serial number of the demonstration video stored in the demonstration library 16, and point 24 indicates the cumulative result of the point data stored in the parameter management table 15.

  If the demo story displayed on the story display screen 22 needs to be corrected, it can be corrected by adding / deleting a library. Specifically, the check box 25 shown in FIG. 9 is checked and the delete button 27 is pressed, or the add button 26 is pressed to start the library addition / deletion process and restructure the story. When correction is no longer necessary, the decision video 28 is pressed to output a demo video file.

  In FIG. 10, parameter registration 1 screen (29) adds, deletes, and updates the contents of the parameter management table related to the library shown in FIG.

  11, the second parameter registration screen (2A) adds, deletes, and updates the contents of the parameter management table related to the free keyword shown in FIG.

  First, as an overall operation of the demonstration creation system, as shown in FIG. 4, when the demonstration creation program 14 is started in the computer 12 (S100), the program selection screen 20 shown in FIG. (S101).

  Then, it is determined what program is selected from the program selection screen 20 shown in FIG. 7 (S102), and when [Parameter setting 1] or [Parameter setting 2] is selected in S102, it is displayed on the display device 10. Then, the first parameter registration screen (29) shown in FIG. 10 or the second parameter registration screen (2A) shown in FIG. 11 is displayed (S103).

  Then, parameter registration / update processing is executed by operating the parameter registration screen 1 (29) or parameter registration screen 2 (2A) displayed in S103 (S104), and the process returns to S101.

  When “Create story” is selected in S102, the questionnaire input screen 21 shown in FIG. 8 is displayed on the display device 10 (S105).

  Then, on the questionnaire input screen 21, the contents of the questionnaire of the type of industry, the number of employees, the desired execution time, and the free keyword are input (S106), and when the execution button is pressed, information is acquired from the parameter management table 15 (S107). Based on the information, a demo story creation process is executed (S108).

  When the demo story creation process in S108 is completed, the story display screen 22 shown in FIG. 9 is displayed on the display device 10 (S109).

  Then, on the story display screen 22, the add button 26 and the delete button 27 are pressed, and it is determined whether or not there is an addition / deletion of the library (S110).

  If the add button 26 or the delete button 27 is pressed in S110 and it is determined that there is library addition / deletion, library addition / deletion processing is executed (S111), and the process returns to S109.

  If the determination button 28 other than the add button 26 and the delete button 27 is pressed in S110 and it is determined that there is no library addition / deletion, information is acquired from the demonstration library 16 (S112). Based on this, a demo story output process is executed (S113).

  The demo story data output in the demo story output process is stored in a storage device or the like in the computer 12 and is used as demo data for product sales to companies.

  And the parameter update process regarding a free keyword is performed (S114), it returns to S101, and it will be in a program selection state.

  Here, the demo story creation processing in S108 of FIG. 4 will be described.

  As an operation of the demo story creation process, as shown in FIG. 5, first, library No = 01 is set in the parameter management table 15 (S60), and the accumulated points = 0 created for each library No are set (S61). ).

  Then, the contents are compared with the user questionnaire input in S106 of FIG. 4, and if they match, the point data 32 of the parameter management table shown in FIG. 2 is added to the accumulated points (S62).

  Similarly, the free keyword is also compared with the free keyword name 41 of the parameter management table shown in FIG. 3 based on the input data in the user questionnaire input in S106 of FIG. Is added to the accumulated points (S63).

  Then, it is determined whether or not all libraries have been compared (S64). If it is determined in S64 that all libraries have not been compared, 1 is added to the library number (S65), and S61 to S63 are again set. Execute.

  If it is determined in S64 that all the libraries have been compared, the points at this time are, for example, from the questionnaire input screen 21 shown in FIG. 8, the type of business [distribution], the number of employees [1500], the free keyword [operability]. ], “10” in the library No. 23 “Product overview” adds the points 10 of the distribution business, the points 10 of the number of employees 1000 to 2000, and the points 5 of “03” of the free keyword No 40. Becomes 25. Subsequently, in the “02” of the library No. 23, the point 2 of the distribution business, the point 5 of the number of employees 1000 to 2000, the point 2 of the “03” of the free keyword No. 40 are added, and the cumulative point becomes 9.

  In this way, the accumulated points for each library No. are totaled, and the library No. and its time are selected one by one in descending order of the accumulated points, and the times are totaled (S66).

  Then, it is determined whether or not the total time in S66 has reached the desired execution time input on the questionnaire input screen 21 shown in FIG. 8 (S67), and it is determined in S67 that the total time has not reached the desired execution time. Then, the process returns to S66 again, and the times of the library Nos with the next largest points are summed up.

  If it is determined in S67 that the total time has reached the desired execution time, the library numbers, library names, total points, and points of all the selected libraries are displayed in S109 of FIG. 4 in order to display the story display screen. The total time is output (S68).

  In this process, the demo contents of the demo are output as all the libraries selected in S68. For example, the demo is executed halfway, temporarily suspended, and the subsequent demo is displayed on the questionnaire input screen 21. If you want to change the contents and execute, add information such as that the demo has been completed to the library No. 23 of the library where the demo has ended, and output the information of the demo contents from the library other than the library where the demo has ended. It may be.

  Next, the parameter update process in S114 of FIG. 4 will be described.

  As the operation of the parameter update process, as shown in FIG. 6, first, the first of the free keywords inputted in the questionnaire input screen 21 shown in FIG. 8 is acquired (S70).

  Then, the free keyword acquired in S70 is compared with the free keyword name 41 in the parameter management table shown in FIG. 3, and the free keyword acquired in S70 matches the free keyword name 41 in the parameter management table shown in FIG. It is determined whether or not there exists (S71).

  If it is determined in S71 that there is no free keyword matching the free keyword name 41 in the parameter management table, it is added as a new free keyword name to the free keyword name 41 in the free keyword management table shown in FIG. 3 (S72). .

  If it is determined in S71 that there is a free keyword that matches the free keyword name 41 of the parameter management table, the record of the corresponding free keyword has the largest point 42 value and the reference set by the parameter setting The value points (for example, 10 points) are compared, and it is determined whether or not there is a record of the corresponding free keyword that has reached the reference value point (S73). This is because, if there is no upper limit on the points based on the free keyword, the influence of the free keyword becomes large. For example, with 10 points as the upper limit, 10 points for a certain library No. If so, it is because the free keyword does not increase any more, including the points of other library numbers.

  If it is determined in S73 that no reference value point has been reached, 1 point is added to all the points 42 of the library No. 23 employed in the story display screen 22 shown in FIG. 9 in the corresponding record (S74). .

  Then, it is determined whether or not the update process has been performed for all the free keywords input on the questionnaire input screen 21 shown in FIG. 8 (S75), and it is determined in S75 that the update process has been performed for all the free keywords. If it is determined in S75 that the update process has not been performed for all the free keywords, the next keyword input value is acquired (S76), and the processes of S71 to S75 are repeated.

  In the above processing, for example, a free keyword [upgrade] is input on the questionnaire input screen 21 shown in FIG. 8, and at that time, the free keyword name 41 in the parameter management table shown in FIG. Suppose that the name only exists. At this time, in the process in S72 of FIG. 6, a parameter with the free keyword No. [x] and the free keyword name 41 [upgrade] in the parameter management table shown in FIG. 3 is newly added.

  In addition, it is assumed that the registered free keyword [version upgrade] is input from the questionnaire input screen 21 shown in FIG. 8, and the library No. 23 of the library adopted in the demo story is [01] and [03]. 3, the point 1 is added to the point 3 of the column corresponding to the free keyword name 41 [upgrade] and the library No. 23 corresponds to [01], the point of the column corresponding to the point 4 and the library No. 23 corresponds to [03]. Point 1 is added to 5 to become point 6.

  Further, in the case where the reference value point is set to 10, the record whose free keyword No. 40 is [03] shown in FIG. 3 has reached the reference value 10 in the column of [03] in the library No. 23. In the process of S73 in FIG. 6, the determination is always YES, and the point addition of this record is not performed. In other words, the parameter value for this record is complete.

  It should be noted that the free keyword name 41 and the point 42 for each library No 23 corresponding to the free keyword name 41 automatically assigned in this way are operated by the operator or the like on the second screen 2A for parameter registration shown in FIG. Can be added, deleted, updated, and can be corrected if there is a defect in the automatically added free keyword name 41 or the automatically assigned point 42 information. It is.

  As described above, in this embodiment, information such as the type of industry, the number of employees, and keywords is parameterized and managed by the demo creation system together with the product introduction video, which is a demonstration library. Points were added to the parameters, and a demo story that matched the customer's request was automatically generated from this point value. It is possible to ensure uniform demo quality that does not depend on the operator to perform.

  In addition, it is possible to create a demo story that is statistically closer to the customer's request by reflecting the result generated by the free keyword in the point value.

  As mentioned above, the invention made by the present inventor has been specifically described based on the embodiment. However, the present invention is not limited to the embodiment, and various modifications can be made without departing from the scope of the invention. Needless to say.

  The present invention can be applied to a system for creating a demo story that appropriately reflects the size of a company determined from the type of industry such as industry, distribution, and finance, and the number of employees, and the user's points of interest.

  This is particularly suitable when there are various users for demonstration, there is no time to examine the contents of the demonstration, or there is no person who specializes in examining the contents of the demonstration.

It is a block diagram which shows the structure of the demonstration preparation system which concerns on one embodiment of this invention. It is a figure which shows the structure of the parameter management table regarding the library of the demonstration production system which concerns on one embodiment of this invention. It is a figure which shows the structure of the parameter management table regarding the free keyword of the demonstration production system which concerns on one embodiment of this invention. It is a flowchart which shows the whole operation | movement of the demonstration preparation system which concerns on one embodiment of this invention. It is a flowchart which shows the operation | movement of the demo story creation process of the demo creation system which concerns on one embodiment of this invention. It is a flowchart which shows the operation | movement of the parameter update process of the demonstration production system which concerns on one embodiment of this invention. It is a figure which shows an example of the program selection screen at the time of operation | movement of the demonstration production system which concerns on one embodiment of this invention. It is a figure which shows an example of the questionnaire input screen at the time of operation | movement of the demonstration preparation system which concerns on one embodiment of this invention. It is a figure which shows an example of the story display screen at the time of operation | movement of the demonstration production system which concerns on one embodiment of this invention. It is a figure which shows an example of the parameter registration the 1st screen at the time of operation | movement of the demonstration production system which concerns on one embodiment of this invention. It is a figure which shows an example of the parameter registration the 2 screen at the time of operation | movement of the demonstration production system which concerns on one embodiment of this invention.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 ... Display apparatus, 11 ... Keyboard, 12 ... Computer, 13 ... Operating system, 14 ... Demo creation program, 15 ... Parameter management table, 16 ... Demo library.

Claims (1)

An input section for inputting customer questionnaire information regarding product introduction demonstrations,
A demonstration library storing a plurality of demonstration content libraries for demonstration;
And parameter management table about the library that manages point for each item of the customer questionnaire information on the library number of the plurality of demonstration contents stored in the demonstration library as a parameter,
A parameter management table relating to keywords for managing the points of the library numbers for the keywords in the customer questionnaire information as parameters;
The customer questionnaire information input from the input unit is compared with the parameter management table for the library and the parameter management table for the keyword. Based on the comparison result, the parameter management table for the library The points of the table and the parameter management table points related to the keywords are aggregated as cumulative points for each library number , and the demo contents are sorted in descending order of the cumulative points from the demo library based on the cumulative points for each library number. select the library, to get the demo content that make up the demonstration that reflects the questionnaire information of the customer, demonstration to output the story information of the demonstration And a creation unit,
When the keyword in the customer questionnaire information exists in the parameter management table related to the keyword, the demonstration creation unit adds a point of a library number that constitutes the demonstration story information for the keyword, and the customer questionnaire When the keyword in information does not exist in the parameter management table, the keyword is registered as a parameter in the parameter management table related to the keyword .

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