JP4590951B2 - Automatic transaction equipment - Google Patents

Description

  The present invention relates to an automatic transaction apparatus that performs a transaction by inserting a medium such as a bankbook or a card by a customer's operation, and discharges the inserted medium or banknote when the transaction is completed.

  Conventionally, in automatic transaction devices used in financial institutions, when conducting withdrawal transactions using, for example, passbooks and cards, insertion of passbooks and cards into devices, identity verification, and entry of withdrawal amounts are normal. When the transaction is completed, the passbook for which the transaction result has been printed upon completion of the transaction with the center computer is discharged to the passbook insertion / extraction port so as to be returned to the customer, and the customer is prompted to take out the passbook. When the bankbook is pulled out by the customer, the card is discharged to the card insertion / discharge port in order to return the card, and the customer is prompted to pull out the card. When the customer pulls out the card, the shutter of the banknote deposit / withdrawal port is opened, and the banknote of the designated amount is paid out. In this case, the customer is also guided to receive the bill.

  As described above, the banknotes are paid out after the passbook and the cards are returned, but the reason for this operating procedure is that the majority of the customer's consciousness is received in the withdrawal transaction. If the banknotes are paid out before the bankbook or card, it is assumed that the purpose is completed when the banknote is received, and the person may leave the spot without receiving the bankbook or card.

  However, on the other hand, since three types of media (passbook, card, banknote) are discharged, the customer feels that the media has been received many times, and the operation ends when the customer receives the passbook or card inserted into the device by himself / herself. Misunderstandings have also occurred, leaving the banknotes forgotten.

  In more extreme cases, when you receive a passbook after being guided to return, check the contents printed on the passbook and confirm that the specified amount has been withdrawn from your account or that the balance still remains. You may check it and leave the place, forgetting to take a card or banknote.

  The return order of bankbooks, cards, and banknotes is a series of return operations and guidance displays, so customers who are used to the operation feel that it takes time to return, and wasted time as processing time. It has occurred.

  As an improvement of these, the passbook and cards are ejected to the insertion / ejection slot in a detachable manner, and the shutter of the deposit / withdrawal slot is opened so that the banknotes can be withdrawn simultaneously. A way to make it possible was proposed. According to this method, the customer can visually recognize what the medium he / she should receive, so that he / she tries to prevent forgetting. By discharging a plurality of media at the same time, the media can be extracted in the customer's favorite order, so that the customer who is used to the operation can immediately receive the media and shorten the transaction time.

  In the above simultaneous discharging method of the medium, assuming that the medium has been forgotten to be removed, monitoring of the sampling time is started at the same time as the guidance for receiving the medium to the customer as an automatic transaction apparatus, and the monitoring time (for example, 60 If the medium is not removed even after (second), the medium is drawn into the apparatus, conveyed to the holding unit, and stored as a medium to forget to remove. This is in order to prevent others from taking the forgotten medium.

As an example of disclosing an automatic transaction apparatus that simultaneously returns a plurality of media as described above, JP-A-7-254030 is cited, for example.
JP-A-7-254030

However, in the above-described conventional automatic transaction apparatus, in the operation procedure for returning a plurality of media at the same time, the following problems occur between people who are unfamiliar with the operation and elderly people who are slow in operation.
That is, all of the plurality of media can be extracted, a message to that effect is displayed, and monitoring of the extraction time is started. A person who is unfamiliar with the operation or an elderly person who is slow to operate slowly pulls out the bankbook or card at his / her own pace, and forgets to remove the banknote while exceeding the monitoring time for removing the banknote while putting it in a bag etc. Although it is not a translation, there is a problem that the shutter is closed and the bill is processed as a forgotten banknote.

In order to solve the above-described problems, the present invention provides an automatic transaction apparatus for performing a transaction by inserting a medium by a customer's operation, and when there are a plurality of mediums to be delivered from the apparatus to the customer at the end of the transaction, A plurality of media are discharged to each outlet simultaneously, and a predetermined sampling monitoring time is set when the media are discharged at the same time, and when one of the plurality of media is extracted, it corresponds to the type of the extracted media The sampling monitoring time thus set is reset.

According to the present invention having the above-described configuration, when any one of a plurality of media discharged at the same time is extracted, the sampling monitoring time corresponding to the extracted medium is reset at that time. Therefore, even if it takes some time to receive the first medium, it is possible to secure the time for monitoring the sampling of the next medium to be extracted. Can be extracted.

  Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings. FIG. 1 is an external perspective view showing an automatic transaction apparatus used in the present invention, and FIG. 2 is a block diagram showing a configuration of the automatic transaction apparatus. 1 and 2, the automatic transaction apparatus 1 includes a card processing unit 2, a passbook processing unit 4, a statement slip processing unit 6, a bill deposit / withdrawal unit 8, a coin deposit / withdrawal unit 9, and a voice guidance unit 12. The card processing unit 2 has a function of reading customer information such as an account number and name of a customer stored in the ID card 3 and a code of a financial institution when the ID card 3 owned by the customer is inserted. A card insertion / discharge port 2a is provided on the front side of the card processing unit 2, where the ID card 3 is inserted and discharged. The card insertion / extraction port 2a is provided with a detection sensor for detecting that the discharged ID card 3 has been removed by the customer.

  The passbook processing unit 4 prints the transaction contents on the customer's passbook 5 inserted from the passbook insertion / extraction port 4a. The passbook processing section 4 reads the information in the passbook, updates the information, and prints the page line. Has a function of detecting and page breaks. The bankbook 5 processed here is discharged to the bankbook insertion / discharge port 4a. A detection sensor for detecting that the discharged bankbook 5 has been extracted by the customer is provided at the bankbook insertion / extraction port 4a. The statement slip processing unit 6 prints the transaction details and issues a transaction statement slip to the customer.

  The banknote deposit / withdrawal unit 8 authenticates and counts the banknotes deposited by the customer during the deposit transaction, transports them and stores them in a denomination in a safe (not shown), and stores the banknotes paid to the customer during the deposit transaction from the safe. It is something to pay out. The banknote deposit / withdrawal unit 8 and the banknote deposit / withdrawal port 8a are connected by a banknote conveyance path (not shown). The banknote deposit / withdrawal port 8a is a portion into which a customer inserts a banknote or a bill to be paid to the customer is sent, and an openable / closable shutter 8b is provided above the banknote deposit / withdrawal port 8a. Although not shown in the figure, a detection sensor for detecting that the banknote has been extracted by the customer is provided inside the mouth 8a.

  The coin deposit / withdrawal unit 9 authenticates and counts the coins received from the customer during the deposit transaction, transports and stores them in a denomination in a safe (not shown), and stores the coins paid to the customer during the deposit transaction from the safe. It is something to pay out. The coin deposit / withdrawal unit 9 and the coin deposit / withdrawal port 9a are connected by a coin conveyance path (not shown). The coin deposit / withdrawal port 9a is a portion into which a customer inserts a coin or a coin to be paid to the customer is sent, and an openable / closable shutter 9b is provided above the coin deposit / withdrawal port 9a. Although not shown, a detection sensor that detects that a coin has been extracted by a customer is provided inside the mouth 9a.

  The voice guidance unit 12 performs operation guidance by voice, and outputs voice from a speaker 12 a provided on the front side of the apparatus 1. A customer service section 11 is provided at the front of the automatic transaction apparatus 1. The customer service unit 11 includes a display unit that displays operation guidance for a customer and a touch panel unit for inputting a transaction item, a monetary amount, and the like. For example, “deposit”, “withdrawal”, “transfer” or the like, which is a transaction item, is displayed on the display unit, and the customer performs input by lightly touching a desired display portion.

  The main control unit 18 controls each unit of the apparatus 1 and is constituted by a microcomputer or the like, and a timer 14 is provided therein. The timer 14 measures the sampling monitoring time when the bankbook 5, ID card 3, or banknote is discharged. The sampling monitoring time is a time for taking in the medium into the apparatus when the sampling of the medium is not detected even after the monitoring time elapses after the medium is discharged.

  The storage unit 15 includes a RAM, a ROM, a flexible disk, or the like in which programs for performing various controls are stored. The interface unit 16 is a connection port with the host computer 20 which is a host device. The power supply unit 19 supplies power to each unit in the apparatus 1. The host computer 20 is connected to the interface unit 16 through a communication line L, and has a storage device 21 that stores an account number and deposit / saving balance information for each customer. In addition, an approach detector 17 is provided at the front of the apparatus 1, thereby detecting the approach of the customer to the apparatus 1.

  Next, the operation of the first embodiment will be described. Here, the operation when the customer selects the withdrawal transaction will be described. When the customer approaches the automatic transaction apparatus 1, the approach detector 17 detects the approach, and the customer guidance screen shown in FIG. FIG. 3 is an explanatory diagram illustrating a display example of a customer guidance screen according to the first embodiment.

  Here, when the customer selects “withdrawal”, the insertion guidance of the passbook 5 and the insertion guidance of the ID card 3 are then provided, and the customer inserts the passbook 5 into the passbook insertion outlet 4a according to this, and the ID card 3 is inserted. The card is inserted into the card insertion / discharge port 2a. Subsequently, a password input guidance is provided, and when the customer inputs the password, the password is sent to the host computer 20 for identity verification.

  When the identity is confirmed by collation of the personal identification number, an input guide for the withdrawal amount is displayed on the customer service section 11. When the customer inputs the withdrawal amount, after checking with the balance of the account, the banknote depositing / withdrawing unit 8 or the coin depositing / withdrawing unit 9 performs a dispensing operation in accordance with an instruction from the main control unit 18. In addition, the card information is updated by the card processing unit 2 according to the transaction content for the inserted ID card 3. Further, the transaction details are printed on the inserted passbook 5 by the passbook processing unit 4.

  Here, the main control unit 18 simultaneously discharges the bankbook 5, the ID card 3, and the bills and / or coins to be paid. That is, the movement of the bankbook 5 to the bankbook insertion / discharge port 4a, the movement of the ID card 3 to the card insertion / discharge port 2a, the movement of payment banknotes to the banknote deposit / withdrawal unit 8a and / or the payment coins to the coin deposit / withdrawal unit 9a. Are moved simultaneously. Thereafter, the shutters 8b and 9b of the banknote deposit / withdrawal unit 8a and the coin deposit / withdrawal unit 9a are opened, and the bills or coins can be extracted. At this time, the reception guide 11 displays the passbook 5, ID card 3, and bill and / or coin receiving guidance display for the customer. At this time, the main control unit 18 sets the timer 14 and sets the sampling monitoring time to 60 seconds.

  In the following description, it is assumed that coins are not paid out. Assume that the customer first extracts the bankbook 5. It is assumed that the withdrawal of the bankbook 5 is detected 10 seconds after the start of sampling monitoring. When the withdrawal of the bankbook 5 is detected, the main control unit 18 resets the sampling monitoring time of the timer 14 to 60 seconds. In other words, at the point when the withdrawal of the bankbook 5 is detected, the customer still has a 60 second grace period for withdrawal.

  Next, when the customer removes the ID card 3, the removal of the ID card 3 is detected by the detection sensor. This detection time is assumed to be a time when 30 seconds have elapsed since the detection of the withdrawal of the bankbook 5. When the removal of the ID card 3 is detected, the main control unit 18 resets the removal monitoring time of the timer 14 to 60 seconds. Therefore, at the time when the removal of the ID card 3 is detected, the customer still has a 60 second grace period for extraction. Therefore, if the customer removes the banknote within 60 seconds, the customer is not processed as forgetting to remove it. When it is detected that the banknote has been extracted by the customer, the withdrawal process is terminated.

  FIG. 4 shows an operation sequence from the simultaneous discharge of the bankbook 5, the ID card 3 and the banknote to the end of the withdrawal transaction. FIG. 4 shows the main controller 18 from the time when three media (passbook 5, ID card 3 and banknote) are ejected at the same time so that they can be extracted, and the timer 14 is set to a sampling monitoring time of 60 seconds.

  In FIG. 4, the main control unit 18 gives an instruction to set the sampling monitoring time to the timer 14 at the time point a, and 60 seconds is set to the timer 14 at the time point b. When the withdrawal of the passbook 5 is detected at the passbook insertion / exhaust port 4a 10 seconds after that point, the main control unit 18 instructs the timer 14 to reset the sampling monitoring time at the time of d. As a result, the timer 14 is reset to 60 seconds at the time of E.

  When the removal of the ID card 3 is detected at the card insertion / ejecting port 2a 30 seconds later, the main control unit 18 instructs the timer 14 to reset the extraction monitoring time at the time of As a result, the timer 14 is reset to 60 seconds at the time of H. When the withdrawal of banknotes is detected 40 seconds later (at the time of re), the main control unit 18 determines that the transaction has ended normally, closes the shutter 8b, and ends the transaction.

  In the above example, the time required from when all the media can be extracted to when the last banknote is extracted is 80 seconds. However, in this embodiment, since the sampling monitoring time is reset every time one medium is extracted, even if the operation is slow and it takes time until the last medium is extracted, the forgetting process is performed halfway. And the last medium can be extracted.

  In the above example, the case where the discharged medium is the passbook 5, the ID card 3, and the banknote has been described. However, when coins are further discharged to these, or when the passbook is not discharged, 2 is similarly applied from the end. The sampling monitoring time is reset when the second medium to be extracted is extracted. Moreover, although the monitoring time at the time of resetting is set to 60 seconds in the above example, it is needless to say that the monitoring time is not limited to this value. Further, a different monitoring time may be set at each resetting.

  Next, a second embodiment will be described. The configuration of the automatic transaction apparatus according to the second embodiment is the same as that of the first embodiment. In the second embodiment, the sampling monitoring time at the time of resetting is changed depending on the type of the medium to be ejected and the order in which the media are extracted.

  In the second embodiment, six patterns of medium discharge patterns are assumed as shown in Table 1. Further, the resetting time of the sampling monitoring time is changed depending on the type of the medium to be extracted, and the resetting time is further changed depending on the order in which the media are extracted. Hereinafter, setting of the sampling monitoring time when the medium is discharged in each pattern will be described. In addition, the statement slip which printed the transaction content in each pattern is discharged with the ID card 3.

  Pattern 1 is the case where the ID card 3 withdraws only banknotes. In this case, the ID card 3 (detailed slip) and banknotes are extracted. When the ID card 3 (detailed slip) and bills are discharged, the sampling monitoring time is set to 60 seconds. If the ID card 3 is extracted first within 60 seconds, the extraction monitoring time is reset to 30 seconds when the extraction of the ID card 3 is detected. When the banknote is extracted first, the sampling monitoring time is set to 40 seconds when the banknote is detected.

  Next, the pattern 2 is a case where the ID card 3 and the passbook 5 are inserted and the banknote is withdrawn. In the pattern 2, when the ID card 3, the passbook 5, and the banknote are discharged, a sampling monitoring time of 60 seconds is set. First, a case where the ID card 3, the passbook 5, and the banknote are extracted in order will be described. If the ID card 3 is extracted within 60 seconds, the extraction monitoring time is reset to 30 seconds when the extraction of the ID card 3 is detected. Next, when extraction of the bankbook 5 is detected within 30 seconds from the resetting time, the sampling monitoring time is set to 40 seconds at that time. Here, the monitoring time after withdrawal of the passbook shown in Table 1 is 50 seconds. In this case, it is assumed that it takes less time to store the passbook 5 after the withdrawal of the passbook, as will be described below. Therefore, the monitoring time after withdrawal of the passbook is corrected to minus 10 seconds and set to 40 seconds.

  Next, in the pattern 2, when the bankbook 5, the ID card 3, and the banknote are extracted in this order, the sampling monitoring time is reset to 50 seconds when the bankbook 5 is detected. Next, when removal of the ID card 3 is detected within 50 seconds from the resetting time, the removal monitoring time is set to 20 seconds at that time. Here, the monitoring time after removing the ID card shown in Table 1 is 30 seconds. In this case, the monitoring time after removing the ID card is corrected by minus 10 seconds to be 20 seconds.

  Next, in pattern 2, when the bankbook 5, banknote, and ID card 3 are extracted in this order, the sampling monitoring time is reset to 50 seconds when the bankbook 5 is detected. Next, when the withdrawal of the bill is detected within 50 seconds from the resetting time, the withdrawal monitoring time is set to 30 seconds at that time. Here, the monitoring time after the banknote removal shown in Table 1 is 40 seconds. In this case, the monitoring time after the banknote extraction is corrected to minus 10 seconds to be 30 seconds.

  Next, in the pattern 2, when the banknote, the bankbook 5, and the ID card 3 are withdrawn in this order, the sampling monitoring time is reset to 40 seconds when the withdrawal of the banknote is detected. Next, when the withdrawal of the bankbook 5 is detected within 40 seconds from the resetting, the sampling monitoring time is set to 40 seconds at that time. As described above, the monitoring time after withdrawal of the passbook is corrected to minus 10 seconds to be 40 seconds.

  The same applies to the case where the medium is extracted in the other order in the pattern 2. In pattern 2, the sampling monitoring time reset when a certain medium is first extracted and the sampling monitoring time reset when the same medium is extracted for the second time are changed. After the first extraction of the medium, it is assumed that the customer performs an action of putting the extracted medium into a bag, for example. In that case, since the operation | movement which opens a bag is required, it takes time until the next medium is extracted. On the other hand, since the medium extracted after the second time is put in the opened bag, it is assumed that it will not take much time until the next medium is extracted. Therefore, when there are three or more types of media to be extracted, in the resetting of the sampling monitoring time when the media is extracted after the second time, the time is set shorter than the first time.

  Pattern 3 is a case where the ID card 3 and the passbook 5 are inserted and banknotes and coins are withdrawn. In pattern 3, when the ID card 3, the passbook 5, banknotes and coins are discharged, a sampling monitoring time of 60 seconds is set. First, the case where the ID card 3, the passbook 5, banknotes, and coins are extracted in this order will be described. If the ID card 3 is extracted within 60 seconds, the extraction monitoring time is reset to 30 seconds when the extraction of the ID card 3 is detected. Next, when the withdrawal of the bankbook 5 is detected within 30 seconds from the resetting time, the sampling monitoring time is corrected at that time and reset to 40 seconds. Next, when the withdrawal of the bill is detected, the withdrawal monitoring time is corrected at that time and reset to 30 seconds.

  Next, in pattern 3, when the bankbook 5, ID card 3, banknote, and coin are extracted in this order, the sampling monitoring time is reset to 50 seconds when the bankbook 5 is detected. Next, when the removal of the ID card 3 is detected within 50 seconds from the resetting time, the sampling monitoring time is corrected at that time and reset to 20 seconds. Next, when the withdrawal of the bill is detected, the withdrawal monitoring time is corrected at that time and reset to 30 seconds.

  Next, in pattern 3, when the bankbook 5, banknotes, coins, and ID card 3 are extracted in this order, the sampling monitoring time is reset to 50 seconds when the bankbook 5 is detected. Next, when the withdrawal of the bill is detected within 50 seconds from the resetting time, the sampling monitoring time is corrected at that time and reset to 30 seconds. Next, when the extraction of coins is detected, the sampling monitoring time is corrected at that time and reset to 50 seconds.

  The same applies to the case where the medium is extracted in the other order in the pattern 3. In the case of the pattern 3 as well, since there are three or more types of media to be extracted, in the resetting of the sampling monitoring time when it is extracted after the second time, it is reset to a time corrected by minus 10 seconds.

Pattern 4 is a case where the ID card 3 and the bankbook 5 are inserted and coins are withdrawn. Pattern 5 is a case where the ID card 3 is inserted and banknotes and coins are withdrawn. Pattern 6 is when the ID card 3 is inserted and coins are withdrawn.
Patterns 4 and 5 correspond to the case where three types of media are discharged, and the sampling monitoring time is set according to the case of pattern 2 described above. Pattern 6 is the case where two types of media are discharged as in pattern 1, and in this case, the sampling monitoring time is not corrected.

  Here, the sampling monitoring time of each medium will be described. First, the monitoring time after extracting the ID card 3 is 30 seconds from receiving the ID card 3 and the statement slip together, checking the transaction details of the statement slip, and getting the ID card 3 and statement slip. Is set. The monitoring time after withdrawal of the bankbook 5 is set to 50 seconds after the bankbook 5 is removed, the recorded transaction details are confirmed, stored in a case, and put in a bag or the like.

  Also, the monitoring time after the banknotes are extracted is set to 40 seconds as the time from grasping the banknotes in the banknote deposit / withdrawal port 8a by hand, visually checking the denomination and the number of sheets and putting them in a bag or the like. . The monitoring time after the withdrawal of the coins is set to 60 seconds as the time until the coins in the coin deposit / withdrawal port 9a are grabbed and taken out and put into a bag or the like. However, the number of seconds described above is merely an example, and it is needless to say that other seconds may be set in accordance with the sampling mode.

  As described above, in the second embodiment, the resetting time of the sampling monitoring time is changed according to the type of the medium to be extracted, and the resetting time is further changed according to the order in which the media are extracted. The monitoring time can be set according to the customer's operation, and the shift to the forgetting process due to the slow operation of the customer can be prevented, and the withdrawal process can be speeded up.

  Next, a third embodiment will be described. In the third embodiment, the sampling monitoring time after sampling is corrected according to the amount (number of sheets) of the medium (money) to be discharged. Specifically, when there are a large number of banknotes or coins to be ejected, it may not be able to be grasped once, and when it is grasped a plurality of times, it takes a longer time. Therefore, when the number of banknotes or coins to be discharged is large, correction is performed so as to extend the sampling monitoring time after the banknotes and coins are extracted as shown in Table 1.

表２は紙幣および硬貨の排出枚数に応じた抜き取り監視時間の補正値を示すものである。表２において、紙幣は５１枚以上の場合に監視時間を５秒長く補正するようにする。硬貨については、一度に掴める硬貨の枚数を２５枚程度として、２５枚増えるごとに補正時間を多くしている。表２に示す補正時間は、表１に示す「抜取り監視時間」の値（紙幣の場合は４０、硬貨の場合は６０）に対して加えられる補正値である。

Table 2 shows the correction value of the sampling monitoring time corresponding to the number of banknotes and coins discharged. In Table 2, when there are 51 or more banknotes, the monitoring time is corrected to be longer by 5 seconds. For coins, the number of coins that can be grasped at one time is about 25, and the correction time is increased for every 25 coins. The correction time shown in Table 2 is a correction value added to the value of “sampling monitoring time” shown in Table 1 (40 for banknotes, 60 for coins).

  In the case of coins, the size differs depending on the denomination, so it is difficult to set the number of coins that can be grasped at once. Therefore, the correction time may be changed depending on the denomination. In addition, when a plurality of denominations are withdrawn in a mixed manner, the correction time should be operated with a correction time according to a large denomination. Further, although not shown in Table 2, when dispensing as a bar, up to three can be grasped at a time, and when discharging four or more, correction time may be added.

  Since the limit number of sheets that can be withdrawn in one transaction is preset on the apparatus 1 side, it is better to set the correction time as shown in Table 2 at least up to this limit number.

  Further, in the present invention, since a plurality of media are discharged so as to be simultaneously extracted, the discharged media may be displayed on the customer service unit 11 so that the customer can easily confirm the discharged media. FIG. 5 is a display example when four types of media (card, bankbook, banknote, coin) are discharged. As a display method, each medium is displayed with characters and illustrations. In this display example, when any medium is detected to be removed, the removed medium is erased, and only the medium that has not been removed is displayed.

  The display order is displayed from left to right in the recommended sampling order. For example, in the example of FIG. 5, the recommended extraction order is an ID card first, followed by a passbook, then a banknote, and finally a coin. In this way, the recommended order of picking up the banknotes is to move the banknotes first, and if the coins are moved ahead of the banknotes, the picked-up coins may spill out of the hand. This is because if the mouth 8a is open, spilled coins may enter the banknote deposit / withdrawal port 8a. If the shutter 8b of the banknote deposit / withdrawal port 8a is closed, there is no worry. In addition, it is generally easier to forget ID cards and passbooks than money as the tendency to forget to leave behind ID cards and passbooks. This is because it can be prevented.

  The present invention is not limited to the embodiments described above. In the above embodiment, if the medium is not extracted even after the extraction monitoring time has elapsed, the medium is taken into the apparatus as if it was forgotten to be removed, but for example, the statement slip may not be intentionally removed. The present invention can be applied to an apparatus that normally terminates a transaction when the monitoring time elapses in a state where only the data is not extracted.

It is an external appearance perspective view which shows the automatic transaction apparatus used by this invention. It is a block diagram which shows the structure of an automatic transaction apparatus. It is explanatory drawing which shows the example of a display of the customer guidance screen in 1st Embodiment. It is a figure which shows the operation | movement sequence from simultaneous discharge to the completion | finish of payment | withdrawal transaction. It is explanatory drawing which shows the example of a display when four types of media are discharged | emitted.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Card processing part 2a Card insertion discharge port 3 ID card 3a Passbook insertion discharge port 4 Passbook processing part 5 Passbook 8 Banknote deposit / withdrawal part 8a Banknote deposit / withdrawal part 9 Coin deposit / withdrawal part 9a Coin deposit / withdrawal port 14 Timer 18 Main control unit

Claims (2)

In an automatic transaction device that performs transactions by inserting media by customer operation,
If there are multiple media to be delivered from the device to the customer at the end of the transaction, these multiple media will be discharged to each outlet at the same time,
Set a predetermined sampling monitoring time at the time of discharging,
An automatic transaction apparatus , wherein when any of the plurality of media is extracted, an extraction monitoring time corresponding to the type of the extracted medium is reset. 2. The automatic transaction apparatus according to claim 1 , wherein the sampling monitoring time corresponding to the type of the extracted medium is set shorter when the extracted medium is extracted after the second time than when it is extracted first .

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