JP4525132B2 - Ticketing machine, ticketing method, and ticket reservation system - Google Patents

Description

  The present invention relates to a ticket reservation system using a ticketing machine and a communication line.

  As a conventional ticket reservation system capable of reserving a ticket using a network, a technique disclosed in Japanese Patent Laid-Open No. 2003-6683 is known. In the ticket reservation system disclosed in this document, a reservation is made by accessing a reservation server via the Internet using a computer. The ticket can then be received by going to a ticketing machine installed at a station or the like at a later date and using the credit card registered at the time of reservation.

FIG. 8 is an explanatory view showing a display screen of the ticket issuing machine in the above ticket reservation system.
As described above, a user who reserves a ticket and goes to the ticketing machine first inserts a credit card into the ticketing machine as shown in FIG. Then, as shown in FIG. 8B, a list of reserved tickets is displayed, and a ticket to be purchased is selected. Then, as shown in FIG. 8C, the screen is switched to the personal identification number input screen. When the personal identification number is entered, one ticket is issued.

Japanese Patent Laid-Open No. 2003-6683

  However, in the above conventional ticketing machine and ticket reservation system, even when multiple tickets are reserved, only one ticket can be issued at a time. As shown, (a) credit card insertion to (c) password entry had to be repeated. For this reason, for example, when a round-trip ticket is reserved, the forward ticket and the return ticket must be operated separately, and there is a problem that the operation is troublesome and takes time.

  The present invention has been made in view of the above-mentioned problems of conventional ticket issuing machines and ticket reservation systems, and an object of the present invention is to operate when issuing tickets at a ticketing machine when a plurality of tickets are reserved. Is to provide a new and improved ticketing machine, ticketing method, and ticket reservation system.

In order to solve the above problems, according to a first aspect of the present invention, a ticket issuing machine that can be used as a system component of a ticket reservation system is provided. Such a ticketing machine includes a user information input unit (310) in which user information for identifying a user is input, and all the reservation information of the user based on the input user information via a communication line. and reservation information acquisition unit that acquires from a connected host Te (320), and a display unit for displaying the entire reservation information obtained (330), when the total reservation information obtained is plural, the reservation information issued from its wherein a plurality selectable operating part (340), the settlement unit settles the payment for the selected reservation information (350), issuing unit for issuing the reservation information settlement has been completed and (360), further comprising a (Claim 1) .

In the ticket issuing machine, the reservation information acquisition unit may acquire the entire reservation information from a host in a list format, and the display unit may display the acquired reservation information in a list format. The ticketing machine is for transportation use, and the display unit displays a screen for selecting whether or not to purchase a ticket next to the display of all reservation information, and the operation unit displays whether or not the ticket is purchased. May be selectable (Claim 3). In addition, for a plurality of selected reservation information, for each reservation information , a ticketing request from the ticketing machine to the host, a ticketing request reply from the host to the ticketing machine, settlement of the price by the settlement unit , and a ticketing unit It is also possible to repeat the ticketing by (claim 4) . The reservation information is, for example, ticket reservation information registered in advance by the user (claim 5) .

  According to such a configuration, when there is a plurality of reservation information (for example, reservation information of a ticket registered in advance by the user), the operation unit (340) capable of selecting a plurality of reservation information to be issued from among them is provided. It is possible to issue a ticketing instruction for a plurality of reservations at once. Thereby, it is possible to select and issue reservation information related to a plurality of ticket issuing operations with one ticket issuing operation related to one settlement. In this way, the operability is expected to be improved, the operation time can be shortened, the queue is relaxed, and the service can be improved. In addition, since the user information input unit (310) for inputting user information for identifying the user is provided, the reservation contents can be obtained simply by inputting the user information (for example, inserting a credit card). Since it is displayed, there is an effect that the operability can be further improved and the operation time can be shortened.

  In the ticket issuing machine of the present invention, the following applications are possible.

The ticket issuing unit may issue a ticket by printing at least a part of the reservation information on a ticket and magnetically recording it (claim 6) .

It is also possible to adopt a ticket issuing method other than the method of printing on a ticket. For example, the ticket issuing unit may issue a ticket by recording at least a part of the reservation information on a recording medium owned by the user (claim 7) .

Alternatively, a recording medium on which user information is recorded is input to the user information input unit, and the ticket issuing unit issues a ticket by recording at least a part of the reservation information on the input recording medium. (Claim 8) .

In the ticketing method other than the ticket as described above, the recording medium may be a magnetic card (for example, a credit card) (Claim 9) or an IC card (for example, a membership card) (Claim). 10) It may be a mobile terminal (for example, a mobile phone) (claim 11) .

A check box (20) for enabling selection of a plurality of reservation information to be issued may be displayed on the display unit (claim 12) . Operation can be simplified when multiple reservations are issued together.

A selection button (30) for enabling selection of all reservation information to be issued may be displayed on the display unit (claim 13) . Operation can be simplified when issuing multiple reservations.

Moreover, in order to solve the said subject, according to the 2nd viewpoint of this invention, the ticketing method which can be implemented in a ticket reservation system is provided. Such a ticketing method includes a user information input step (S120) in which user information for identifying the user is input, and all the reservation information of the user via the communication line based on the input user information. a reservation information acquisition step of acquiring from the connected host Te (S130), a display step of displaying the entire reservation information acquired (S140), when the total reservation information obtained is plural, the reservation information issued from its and wherein a plurality selectable selection step (S150), and the settlement process to settle the payment for the selected reservation information (S230), and ticketing process of issuing the reservation information settlement has been completed (S250), to include (Claim 14) .

In the above ticket issuing method, in the reservation information acquisition step, the all reservation information may be acquired from the host in a list format, and in the display step, the acquired reservation information may be displayed in a list format. In addition, the ticket issuing method is for transportation passengers. In the display step, a screen for selecting whether or not to purchase a ticket is displayed next to the display of all reservation information. In the selection step, whether or not the ticket is purchased. May be selectable (claim 16). In addition, for a plurality of selected reservation information , a ticket issuing request to the host and a ticket issuing request reply from the host for each reservation information , payment of a price by a settlement process , and ticketing by a ticketing process are repeated. (Claim 17) . The reservation information is, for example, ticket reservation information registered in advance by the user (claim 18) .

  According to this method, when there are a plurality of reservation information (for example, reservation information of tickets registered in advance by the user), a plurality of reservation information can be selected by including a selection step (S150) capable of selecting a plurality of reservation information to be issued. It is possible to issue a ticketing instruction for all reservations. Thereby, it is possible to select and issue reservation information related to a plurality of ticket issuing operations with one ticket issuing operation related to one settlement. In this way, the operability is expected to be improved, the operation time can be shortened, the queue is relaxed, and the service can be improved. Also, by including a user information input step (S120) in which user information for identifying the user is input, the reservation contents can be displayed simply by inputting the user information (for example, inserting a credit card). Therefore, there is an effect that the operability can be further improved and the operation time can be shortened.

  In the ticketing method of the present invention, the following applications are possible.

In the ticket issuing process, at least a part of the reservation information may be printed on a ticket and magnetically recorded to issue a ticket (claim 19) .

It is also possible to adopt a ticket issuing method other than the method of printing on a ticket. For example, in the ticketing process, at least a part of the reservation information may be recorded on a recording medium owned by the user (claim 20) .

Alternatively, in the user information input process, a recording medium on which user information is recorded is input, and in the ticket issuing process, at least a part of the reservation information is recorded on the input recording medium to issue a ticket. Good (claim 21) .

In the ticketing method other than the ticket as described above, the recording medium may be a magnetic card (for example, a credit card) (claim 22) or an IC card (for example, a membership card) (claim). 23) may be a mobile terminal (for example, a mobile phone) (claim 24) .

In the display step, a check box (20) for enabling selection of a plurality of reservation information to be issued may be displayed (claim 25) . Operation can be simplified when multiple reservations are issued together.

In the display step, a selection button (30) for enabling selection of all reservation information to be issued may be displayed (claim 26) . Operation can be simplified when issuing multiple reservations.

In order to solve the above problem, according to a third aspect of the present invention, a host (200) that manages user reservation information, and a ticketing machine (300) connected to the host via a communication line, A ticket reservation system (10) is provided. In the ticket reservation system of the present invention, the ticket issuing machine has a user information input unit (310) to which user information for identifying the user is input, and all reservations for the user based on the input user information. multiple and reservation information acquisition unit (320), and a display unit for displaying the entire reservation information obtained (330), when the total reservation information obtained is plural, the reservation information issued from the information, and acquires from the host A selectable operation unit (340), a settlement unit (350) that settles the price for the selected reservation information , and a ticketing unit (360) that issues a ticket regarding the reservation information that has been settled. It is characterized (claim 27) .

  According to such a system, when there are a plurality of reservation information (for example, ticket reservation information registered in advance by the user) in the host (200), the ticket issuing machine (300) can select a plurality of reservation information to be issued from among them. By providing a simple operation unit (340), it is possible to issue a ticketing instruction for a plurality of reservations collectively. Thereby, it is possible to select and issue reservation information related to a plurality of ticket issuing operations with one ticket issuing operation related to one settlement. In this way, the operability is expected to be improved, the operation time can be shortened, the queue is relaxed, and the service can be improved. Further, the ticket issuing machine (300) is provided with a user information input unit (310) for inputting user information for identifying the user, so that the user information is input (for example, a credit card is inserted). By simply doing, the reservation details are displayed, so that it is possible to further improve the operability and shorten the operation time.

In the ticket reservation system, the reservation information acquisition unit of the ticket issuing machine may acquire the entire reservation information from the host in a list format, and the display unit may display the acquired reservation information in a list format ( Claim 28) . Further, the reservation information host may manage user information for identifying the user (claim 29) .

  According to another aspect of the present invention, there are provided a program for causing a computer to function as the ticket issuing machine or the user management host, and a computer-readable recording medium on which the program is recorded. Here, the program may be described in any programming language. In addition, as a recording medium, for example, a recording medium that is currently used as a recording medium capable of recording a program, such as a CD-ROM, a DVD-ROM, or a flexible disk, or any recording medium that is used in the future should be adopted. Can do.

  In the above description, the reference numerals in parentheses attached to the constituent elements are merely shown as examples of corresponding constituent elements in the embodiments and drawings described below for easy understanding. It is not limited to.

  As described above, according to the present invention, it is possible to issue a ticketing instruction for a plurality of reservations at a time, so that registration information (reservation for a plurality of tickets) can be obtained in a single ticketing operation related to a single settlement. Information) can be selected and issued. In this way, the operability can be improved, the operation time can be shortened, the queue can be relaxed, and the service can be improved. In addition, reservation details are displayed simply by inputting user information (for example, inserting a credit card), so that further improvement in operability and reduction in operation time can be expected.

  Hereinafter, preferred embodiments of a ticketing machine, a ticketing method, and a ticket reservation system according to the present invention will be described in detail with reference to the accompanying drawings. In the present specification and drawings, components having substantially the same functional configuration are denoted by the same reference numerals, and redundant description is omitted.

  In the following embodiment, it is assumed that the ticket reservation service is a membership system, and a ticket is reserved by accessing a ticket reservation system from a terminal (such as a PC) at home via a network such as the Internet. In addition, the user of this system is assumed to be a person who has obtained membership qualification by registering user information in advance.

(First embodiment)
FIG. 1 is an explanatory diagram showing the configuration of the ticket reservation system according to the first embodiment.
In FIG. 1, parenthesized numerals shown with arrows indicate the order of system operation, which will be described later with reference to FIG.

  As shown in FIG. 1, the ticket reservation system 10 includes a user terminal 100 used by a user for ticket reservation, a user management host 200 for managing user information, and a ticketing machine 300 installed in a station premises. And a designated seat ticket host 400 that manages information for reserved seat ticket reservation and ticketing, and a credit host 500 that manages payment information by credit card. The user terminal 100 and the user management host 200 are connected via a network 600 such as the Internet. The ticket issuing machine 300 and the user management host 200 are connected via a dedicated line 700 owned by a railway company, for example. The form of the network is not limited to that shown in FIG. 1, and it is sufficient that mutual communication is possible in some form. In addition, there are components that can be configured integrally without using a network, such as the ticket issuing machine 300 and the reserved seat ticket host 400, but in such a case, the network between the components is not essential. Absent.

Below, the component of the ticket reservation system 10 is demonstrated in detail.
FIG. 1 is an explanatory diagram showing the system configuration of the ticket reservation system 10.

(User terminal 100)
The user terminal 100 is a terminal for a user of this system to register a member or reserve a ticket via the network 600. For example, the user terminal 100 is a mobile terminal 110 such as a mobile phone, a computer 120, or the like. It is. The user connects to the user management host 200 via the network 600 using the user terminal 100, and performs membership registration or reservation of a ticket using browsing software (browser software) or the like. Can do. The user registers personal information (name, phone number, address, etc.), e-mail address, credit card number, member ID, password, and the like for member registration.

(User management host 200)
When there is a ticket reservation from the user, the user management host 200 manages the user's ticket reservation information as registration information. It is a host that instructs reservation. In addition, the user management host 200 registers user information when the user performs member registration for using the system. Here, user information registered in the user management host 200 includes, for example, personal information such as name, telephone number, and address, as well as e-mail address, credit card number, member ID, password, and the like. These pieces of user information can be used to identify the user who reserved the ticket when the ticket reservation machine 300 receives the ticket.

  In the present embodiment, the case where the user management host 200 has both a function for registering and managing ticket reservation information and a function for registering and managing user information will be described. It is not limited to. For example, the user management host 200 is a dedicated host for registering and managing ticket reservation information, and separately from this, a dedicated system component for registering and managing user information (for example, a user information management host) It is good also as a system containing.

(Ticketing machine 300)
The ticketing machine 300 is a characteristic component of this embodiment. In this embodiment, as a function newly provided in addition to the conventional ticketing machine, it is possible to specify a plurality of reservation contents to be issued, It is characterized by the fact that tickets can be issued together for reservations. Details of the ticket issuing machine 300 will be described later.

(Reserved seat ticket host 400)
The reserved seat host 400 manages and stores reserved seat information, reserves a reserved seat in response to a request from the user management host 200, and generates ticketing data necessary for ticketing in response to a request from the ticket issuing machine 300 -The sending host.

(Credit Host 500)
The credit host 500 is a host installed in a credit card company or the like, and manages various kinds of information for performing credit settlement.

Next, the ticket issuing machine 300 that is a characteristic component of the present embodiment will be described in detail.
FIG. 2 is a block diagram conceptually showing the function of the ticket issuing machine 300.

  As shown in FIG. 2, the ticket issuing machine 300 includes a user information input unit 310, a reservation information acquisition unit 320, a display unit 330, an operation unit 340, a settlement unit 350, and a ticketing unit 360. Has been. FIG. 2 is a block diagram conceptually showing the functions of the ticket issuing machine 300. As an actual physical configuration, a configuration in which a plurality of functions are integrated without making each of these components independent. It is good.

(User information input unit 310)
The user information input unit 310 is a functional unit to which information for identifying a user is input. There are various methods for inputting information for identifying a user. For example, a method for inputting a user number or a personal identification number, a magnetic card (for example, a credit card) or an IC card (for example, a membership card) is used. Various methods such as a method of inserting and a method of communicating with a portable terminal can be adopted. In accordance with this, the user information input unit 310 can adopt various forms such as number input means, card insertion means, and communication means. In addition, when the form of the user information input unit 310 is a number input unit, it can be shared with an operation unit 340 described later. In this embodiment, it is assumed that the user information input unit 310 is a credit card insertion unit, and the user is identified by the credit card.

(Reservation information acquisition unit 320)
The reservation information acquisition unit 320 is a functional unit that acquires ticket reservation information. In the present embodiment, the reservation information acquisition unit 320 is based on the user information input from the user information input unit 310, and the user management host 200 connected to the user ticket reservation information via the dedicated line 700. It shall have the function acquired from.

(Display unit 330)
The display unit 330 has a function of displaying ticket reservation information acquired by the reservation information acquisition unit 320. The display unit 330 can be configured as, for example, a touch panel display capable of inputting information by touching the screen with a finger or the like. In this case, the display unit 330 can be shared with an operation unit 340 described later.

(Operation unit 340)
The operation unit 340 is a functional unit for selecting a plurality of reservation information to be issued from a plurality of ticket reservation information acquired. The operation unit 340 can be configured by, for example, a button unit capable of operating the screen of the display unit 330, number input means, a pointing device such as a mouse, and the like. In this case, it can be shared with the user information input unit 310 described above. Further, as described above, when a touch panel type display is adopted as the display unit 330, this display can function as the operation unit 340.

(Settlement unit 350)
The payment unit 350 has a function of paying for a plurality of selected reservation information. Specifically, for cash settlement, it is configured so that bills and coins can be inserted and change can be returned, or credit card or prepaid card can be inserted for card settlement. Can do. When performing a credit card payment, the payment unit 350 can be shared with the user information input unit 310 described above.

(Ticketing Department 360)
The ticket issuing unit 360 has a function of issuing tickets relating to a plurality of reservation information for which settlement has been completed. There are various ticketing methods. For example, in addition to the method of issuing tickets by printing on tickets and recording magnetically, the method of issuing tickets by recording on a recording medium owned by the user should be adopted. Can do. In accordance with this, the ticket issuing unit 360 can adopt various forms such as ticket printing means, magnetic recording means, and communication means. If the form of the ticket issuing unit 360 is a communication means, the above-described form of the user information input unit 310 can also be used as a communication means so that both can be shared. In addition, when adopting a ticket issuing method, it is desirable to adopt a function of discharging tickets related to a plurality of reservations in a lump and delivering them to the user.

The present embodiment is configured as described above.
Next, the reserved seat ticket reservation operation in the ticket reservation system 10 will be described.
FIG. 3 is a flowchart showing the operation of the ticket reservation system 10.
The numbers in parentheses in the flowchart of FIG. 3 correspond to the numbers in parentheses shown with the arrows in the system diagram of FIG.

(1) Ticket reservation (step S110)
First, a ticket reservation is made from the user terminal 100 to the user management host 200.
Ticket reservation will be described with reference to FIG. FIG. 4 is an explanatory view showing a screen for ticket reservation displayed on the user terminal 100.

FIG. 4A shows a user authentication screen.
A user who makes a ticket reservation connects to the user management host 200 via the network 600 using the user terminal 100 in advance. At this time, the user is authenticated using the user authentication screen shown in FIG. User information registered in advance in the user management host 200 is used for user authentication. The example shown in FIG. 4 shows a case where authentication is performed using a member ID and a password (password number, passphrase) in the user information.

FIG. 4B shows a menu selection screen.
After user authentication, the user terminal 100 switches to a menu selection screen as shown in FIG. To reserve a new ticket, select the “New Ticket” button. To confirm the contents already reserved, or to change the reservation contents, select the "Confirm / Change ticket reservation contents" button.

FIG. 4C is a reservation information input screen.
When the “new ticket reservation” button is selected on the menu selection screen, the user terminal 100 switches to a reservation information input screen as shown in FIG. On this screen, information for booking tickets includes departure station, arrival station, non-smoking / smoking seats, departure date and time, number of people, train type (Shinkansen, limited express, etc.), ticket type (designated seats, free seating) Enter seats, green cars, etc.). In this embodiment, a case where a reserved seat ticket is purchased will be described. When the input is completed and the “Confirm” button is selected, the user management host 200 sends the information on the reserved seat ticket input and the reservation number assigned to the specified seat ticket host 400 to reserve the reserved seat ticket. To instruct the reservation. The reserved seat host 400 reserves the reserved seat according to the reservation instruction, and notifies the user management host 200 of the result.

FIG. 4D shows a display screen for completion of reservation.
When the input of the reservation information for one item is completed as described above, the fact that the reservation for one item has been completed is displayed. Here, by selecting the “another reservation” button, (c) the reservation information input screen is displayed, and the registration of the reservation can be continued. Thus, by repeating (c) information input on the reservation information input screen and (d) reservation completion display, a plurality of reservations can be registered together.

  The ticket reservation process (step S110) using the user terminal 100 has been described above. The user who reserved the ticket can go to the ticketing machine 300 installed in the station or the like at a later date and receive the ticket using the credit card information registered at the time of reservation.

  Next, the information input process (steps S120 to S140) from the user in the ticket issuing machine 300 will be described. 5A and 5B are explanatory diagrams showing display screens of the display unit 330 of the ticket issuing machine 300. FIG.

(2) Insert credit card (step S120)
In the ticket issuing machine 300, the user authenticates that he is the person who reserved the ticket. In the present embodiment, it is assumed that a credit card is used as information input means for authenticating the identity and identifying the user. As shown in FIG. 5A (a), the credit card registered at the time of reservation is inserted into the ticket issuing machine 300.

(3) User authentication / reservation list inquiry request (step S130)
When the user is specified from the inserted credit card, the ticket issuing machine 300 issues a reservation list inquiry request for the user to the user management host 200.

(4) Reservation list answer (step S140)
The user management host 200 responds to the reservation list inquiry request from the ticket issuing machine 300, for example, in the form of a list of reservation numbers and reservation contents.

(5) Ticketing content selection (step S150)
In response to the reservation list response from the user management host 200, the ticket issuing machine 300 displays the reservation contents in a list format as shown in FIG. 5A (b). Here, the reserved seat tickets reserved in (1) ticket reservation (step S110) are displayed in a list format. The user selects a reserved seat ticket for which ticketing is desired from among the reservation contents shown in FIG. 5A (b). When the user selects a reserved seat ticket for which ticketing is desired, the screen switches to a screen for selecting whether or not there is a boarding ticket, as shown in FIG. 5A (c). When purchasing a boarding ticket, the “Purchase boarding ticket” button is selected, and when only the reserved seat ticket is issued, the “Purchase only the reserved seat ticket” button is selected.

  When the selection of the ticket issue content is completed, the screen is switched to the content confirmation screen shown in FIG. 5B (d), and the user confirms the content. If the contents are confirmed, the “confirm” button is selected, and if the ticketing is cancelled, the “cancel” button is selected.

  When the confirmation of the contents of ticket issuance is completed and the reservation for unissued tickets by the user still remains, the screen shown in FIG. 5B (e) is displayed so that other reservations can be selected. When all the reservation ticket issuing instructions are completed, the credit card PIN number input screen shown in FIG. 5B (f) is displayed.

  On the screen shown in FIG. 5B (e), it is possible to additionally select a reservation to be issued. When selecting another reservation, the “select other reservation” button is selected on the screen shown in FIG. 5B (e). Thereby, the screen returns to the ticket issue content selection screen of FIG. 5A (b). A plurality of reservations can be selected together by repeating the screens shown in FIGS. 5A (b) to 5B (e).

  Then, when issuing a ticketing instruction for all reservation contents or selecting a “ticketing with selected contents” button on the screen shown in FIG. 5B (e), as shown in FIG. 5B (f), Switch to the password input screen. When the user enters the password, after a designated seat ticket issuance request process described below, ticketing relating to the selected reservation is collectively performed. When using cash or a prepaid card instead of a credit card for payment, a screen prompting you to insert cash or insert a prepaid card is displayed instead of a password entry screen, and you can insert cash or insert a prepaid card. .

  The information input process (steps S120 to S150) from the user in the ticket issuing machine 300 has been described above. In the present embodiment, as described above, it is assumed that the reserved seat ticket is reserved in the ticket reservation (step S110), and the ticket issuing request process (steps S160 to S240) from the ticket issuing machine 300 to the specified seat ticket host 400 will be described below. To do. This ticket issuing request process is requested and processed from the ticket issuing machine 300 to the reserved seat ticket host 400 one by one for each reservation. Then, the ticketing request process is repeated for a plurality of reservations, and the contents processed one by one are collectively issued to the user.

(6) Ticketing request (step S160)
The ticket issuing machine 300 sends the reservation number selected in the ticket issuing content selection step (step S150) and the credit card information to the designated seat ticket host 400, and issues a ticket issuing request.

(7) Credit inquiry (step S170)
The reserved seat ticket host 400 to which the credit card information and the reservation number are sent inquires in the order of the inquiry of the credit card information and the inquiry of the reservation contents. First, the reserved seat ticket host 400 sends credit card information to the credit host 500 and inquires about the credit card information.

(8) Credit inquiry result (step S180)
The credit host 500 returns an inquiry result of credit card information to the reserved seat ticket host 400. If it is determined that credit card payment is not appropriate, for example, if the credit card is incorrect or the credit balance has been exceeded, the automatic ticket vending machine will respond to that effect and stop the subsequent processing. Good.

(9) Reservation content inquiry (step S190)
Next, the reserved seat ticket host 400 inquires about reservation contents. The reserved seat ticket host 400 sends the reservation number sent from the ticket issuing machine 300 to the user management host 200 and inquires about the reservation contents.
(10) Reservation content answer (step S200)
The user management host 200 returns a reservation result inquiry result to the reserved seat ticket host 400. The reserved seat ticket host 400 confirms that the reservation is registered in the user management host 200 and confirms the reservation contents based on the received inquiry result.

(11) Ticketing request reply (step S210)
The designated seat ticket host 400 makes a reply to the ticket issuing request (step S160) from the ticket issuing machine 300 after inquiring credit information and reservation contents. At this time, the reserved seat ticket host 400 uses the ticket printing data for printing at least a part of the reservation information on the ticket as the ticketing data used by the ticket issuing machine 300 for ticketing, and at least a part of the reservation information. Generate and transmit magnetic data for magnetic recording on the ticket. In the present embodiment, a case where the ticket issuing unit 360 of the ticket issuing machine prints at least a part of the reservation information on a ticket and magnetically records it to issue a ticket is described. However, the present invention is not limited to this, and as ticketing data You may make it issue a ticket by recording at least one part of reservation information on the recording medium which a user owns, for example, a magnetic card, an IC card, or a mobile telephone.

(12) Ticketing completion notification (step S220)
When the ticket issuing machine 300 finishes printing on the ticket and magnetic recording, the ticket issuing machine 300 sends a ticket issuing end notification to the designated seat ticket host 400.

(13) Settlement process (step S230)
Next, settlement processing is performed. In this embodiment, it is assumed that payment is made with a credit card. The reserved seat ticket host 400 requests the credit card host 500 for a credit card settlement. When payment is made with cash or a prepaid card, the equivalent amount of cash is deposited here, and the equivalent amount from the prepaid card is withdrawn.
(14) Reservation deletion process (step S240)
Furthermore, the designated seat ticket host 400 issues a request for deleting the reservation information for which the payment processing has been completed to the user management host 200.

  The designated seat ticket issue request process (steps S160 to S240) from the ticket issuing machine 300 to the designated seat ticket host 400 has been described above. The above (6) ticketing request (steps S160) to (14) reservation deletion processing (step S240) is requested from the ticketing machine 300 to the host (user management host 200 or designated seat ticket host 400) for each reservation. , Shall be processed.

(15) Collective ticket discharge + card return (step S250)
Finally, the ticket is handed over to the user to complete the ticketing, and the credit card is returned. Tickets that have completed printing and magnetic recording as described above can be discharged and delivered to the user when payment is completed, but if each process takes time, the ticket is discharged intermittently at each reservation. Therefore, in this embodiment, a ticket that has been printed and magnetically recorded is retained in the ticket issuing machine 300, and a plurality of tickets corresponding to a plurality of reservations are discharged at a time and delivered to the user.

(Effects of the first embodiment)
As described above, according to the present embodiment, it is possible to issue a ticketing instruction for a plurality of reservations at a time, so that a user can purchase a ticket with a single operation, thereby improving operability. Improvements can be expected, operation time can be shortened, queues can be relaxed, and service improvement can be expected. In addition, the reservation details are displayed just by inserting a credit card, which can further improve operability and shorten the operation time. In addition, since the ticket issuing request process is repeated for a plurality of reservations, the designated seat ticket host 400 can be implemented with the previous specifications, and can be realized at a low cost.

(Second Embodiment)
In the first embodiment, a case has been described in which the ticket is collectively issued after the screen transition from reservation content selection to detailed setting is repeated. In the second embodiment, a description will be given of a case in which selection is performed collectively on a reservation content selection screen.

  First, as shown in FIG. 6A (a), the credit card registered at the time of reservation is inserted into the ticket issuing machine 300 to authenticate the identity of the person who reserved the ticket.

  When the user is authenticated, the ticket issuing machine 300 issues a reservation list inquiry request to the user management host 200, and the user management host 200 answers the reservation list for this user, for example, in the form of a list of reservation numbers. The ticket issuing machine 300 displays the contents of the ticket issuing as shown in FIG. 6A (b) in response to the reservation list response from the user management host 200. The user selects the displayed reservation content.

  At this time, as shown in FIG. 6A (b), in addition to the list display of reservations, a check box 20 that can select a part or all of the list display is displayed. By adopting such a screen configuration, it is possible to select a plurality of reservation contents at a time when selecting which reservation contents are issued.

  In the subsequent processing, as shown in FIG. 6B, (c) selection of presence / absence of a ticket, (d) confirmation of ticketing contents, and (e) input of a personal identification number are performed in order. Tickets can be issued together. These processes are substantially the same as those in the first embodiment. It should be noted that (c) selection of whether or not there is a ticket and (d) confirmation of ticketing contents may be either a mechanism for processing one reservation at a time, or a mechanism for processing all reservations at once.

(Effect of 2nd Embodiment)
As described above, according to the present embodiment, by displaying the check box 20, it is possible to make a selection on the reservation content selection screen. Operation can be simplified when selecting items on the reservation content selection screen.

(Third embodiment)
In the third embodiment, a case where the “issue all reservation contents” button is displayed on the reservation contents selection screen will be described.

  First, as shown in FIG. 7A (a), the credit card registered at the time of reservation is inserted into the ticket issuing machine 300 to authenticate the identity of the person who reserved the ticket.

  When the user is authenticated, the ticket issuing machine 300 issues a reservation list inquiry request to the user management host 200, and the user management host 200 answers the reservation list for this user, for example, in the form of a list of reservation numbers. The ticket issuing machine 300 displays the contents of the ticket issuing as shown in FIG. 7A (b) in response to the reservation list answer from the user management host 200. The user selects the displayed reservation content.

  At this time, as shown in FIG. 7A (b), in addition to the list display of reservations, a “issue all reservation contents” button 30 is displayed. By adopting such a screen configuration, it is possible to select all reservation contents at once when selecting which reservation contents are issued.

  As the subsequent processing, as shown in FIG. 7B, (c) selection of presence / absence of a ticket, (d) confirmation of ticketing contents, and (e) input of a personal identification number are carried out in order to summarize all reservations. Can be issued. These processes are substantially the same as those in the first embodiment, except that a reservation is not selected and issued, but all reservations are issued together. It should be noted that (c) selection of whether or not there is a ticket and (d) confirmation of ticketing contents may be either a mechanism for processing one reservation at a time, or a mechanism for processing all reservations at once.

(Effect of the third embodiment)
As described above, according to the present embodiment, all the reservation contents can be issued in a lump by displaying the “issue all reservation contents” button 30. Operation can be simplified when all reservations are issued at once.

  The preferred embodiments of the ticketing machine, the ticketing method, and the ticket reservation system according to the present invention have been described above with reference to the accompanying drawings, but the present invention is not limited to such examples. It will be obvious to those skilled in the art that various changes or modifications can be conceived within the scope of the technical idea described in the claims, and these are naturally within the technical scope of the present invention. It is understood that it belongs.

For example, the following applications and changes are possible.
(1) The payment may be cash or a prepaid card.
(2) Not only reserved seat tickets but also limited express tickets may be reserved. A ticket may also be issued.
(3) Ticketing may be issued not only by printing a magnetic ticket but also by recording information on an IC card inserted by the user or a portable terminal owned by the user.
(4) It is not always necessary to have a membership system, and it may be possible to use without registration in the user management host 200.
(5) The second embodiment and the third embodiment may be combined. In other words, a check box may be displayed on the reservation content selection screen, and a “issue all reservation details” button may be displayed on the same screen.

  The present invention is applicable to a ticket issuing machine, a ticket issuing method, and a ticket reservation system.

It is explanatory drawing which shows a ticket reservation system. It is a block diagram which shows the function of a ticket issuing machine schematically. It is a flowchart which shows operation | movement of a ticket reservation system. It is explanatory drawing which shows the screen of the user terminal for ticket reservation. It is explanatory drawing which shows the display screen of the ticket issuing machine in 1st Embodiment. It is explanatory drawing which shows the display screen of the ticket issuing machine in 1st Embodiment. It is explanatory drawing which shows the display screen of the ticket issuing machine in 2nd Embodiment. It is explanatory drawing which shows the display screen of the ticket issuing machine in 2nd Embodiment. It is explanatory drawing which shows the display screen of the ticket issuing machine in 3rd Embodiment. It is explanatory drawing which shows the display screen of the ticket issuing machine in 3rd Embodiment. It is explanatory drawing which shows the display screen of the conventional ticket issuing machine.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Ticket reservation system 20 Check box 30 Button 100 User terminal 110 Portable terminal 120 Computer 200 User management host 300 Ticketing machine 310 User information input part 320 Information acquisition part 330 Display part 340 Operation part 350 Settlement part 360 Ticketing part 400 Designated seat Ticket host 500 Credit host

Claims (29)

A user information input unit for inputting user information for identifying a user;
A reservation information acquisition unit for acquiring all reservation information of the user from a host connected via a communication line based on the input user information;
A display unit for displaying the acquired all reservation information;
When the acquired all reservation information is plural , an operation unit capable of selecting a plurality of reservation information to be issued from among them,
A settlement unit that settles the price for the selected reservation information ;
A ticket issuing unit for issuing the reservation information for which the settlement has been completed;
A ticketing machine characterized by comprising: The ticket issuing machine according to claim 1, wherein the reservation information acquiring unit acquires the all reservation information from a host in a list format, and the display unit displays the acquired reservation information in a list format. The ticketing machine is for transportation use, the display section displays a screen for selecting whether or not to purchase a ticket next to the display of all the reservation information, and the operation section selects whether or not the ticket is purchased. The ticket issuing machine according to claim 1 or 2, characterized in that it is possible . For the plurality of selected reservation information, for each reservation information , a ticketing request from the ticketing machine to the host, a ticketing request reply from the host to the ticketing machine, settlement of the price by the settlement unit , and the ticketing The ticket issuing machine according to any one of claims 1 to 3 , wherein a ticket issuance by a section is repeated. The ticket issuing machine according to any one of claims 1 to 4, wherein the reservation information is ticket reservation information registered in advance by a user. 6. The ticket issuing machine according to claim 1 , wherein the ticket issuing unit issues at least a part of the reservation information by printing on a ticket and magnetically recording the ticket. The ticket issuing machine according to any one of claims 1 to 6, wherein the ticket issuing unit issues a ticket by recording at least a part of the reservation information on a recording medium owned by the user. . The user information input unit receives a recording medium on which the user information is recorded,
The ticket issuing machine according to any one of claims 1 to 7, wherein the ticket issuing unit issues a ticket by recording at least a part of the reservation information on the input recording medium. 9. The ticket issuing machine according to claim 7 or 8 , wherein the recording medium is a magnetic card. 9. The ticket issuing machine according to claim 7 , wherein the recording medium is an IC card. The ticket issuing machine according to claim 7 or 8 , wherein the recording medium is a portable terminal. The ticket issuing machine according to any one of claims 1 to 11 , wherein a check box for enabling selection of a plurality of reservation information to be issued is displayed on the display unit. The ticket issuing machine according to any one of claims 1 to 12 , wherein a selection button for enabling selection of all the reservation information to be issued is displayed on the display unit. A user information input process in which user information for identifying a user is input;
Reservation information acquisition step of acquiring all reservation information of the user from a host connected via a communication line based on the input user information;
A display step of displaying all the acquired reservation information;
When the acquired all reservation information is a plurality , a selection step capable of selecting a plurality of reservation information to be issued from among them,
A payment process for paying for the selected reservation information ;
A ticketing process for issuing the reservation information for which the settlement has been completed;
A ticket issuing method characterized by including: 15. The ticket issuing method according to claim 14, wherein the reservation information acquisition step acquires all the reservation information from a host in a list format, and the display step displays the acquired reservation information in a list format. The ticketing method is for transportation use, and in the display step, a screen for selecting whether or not to purchase a ticket is displayed next to the display of all reservation information, and whether or not the ticket is purchased is selected in the selection step. The ticket issuing method according to claim 14, wherein the ticket issuing method is possible . For a plurality of opinions said selected repeats the ticketing request responses from ticketing request and the host to the host for each reservation information, and the settlement of payment by the payment step, and a ticket issued by the ticket issuing process The ticket issuing method according to any one of claims 14 to 16 , characterized in that: 18. The ticket issuing method according to claim 14, wherein the reservation information is ticket reservation information registered in advance by a user. The ticket issuing method according to any one of claims 14 to 18, wherein in the ticket issuing step, at least a part of the reservation information is printed on a ticket and magnetically recorded to issue a ticket. The ticket issuing method according to any one of claims 14 to 19, wherein in the ticket issuing step, the ticket is issued by recording at least a part of the reservation information on a recording medium owned by the user. . In the user information input step, a recording medium on which the user information is recorded is input,
The ticket issuing method according to any one of claims 14 to 20, wherein in the ticket issuing step, the ticket is issued by recording at least a part of the reservation information on the input recording medium. The ticket issuing method according to claim 20 or 21 , wherein the recording medium is a magnetic card. The ticket issuing method according to claim 20 or 21 , wherein the recording medium is an IC card. The ticket issuing method according to claim 20 or 21 , wherein the recording medium is a portable terminal. The ticket issuing method according to any one of claims 14 to 24, wherein in the display step, a check box for enabling selection of a plurality of reservation information to be issued is displayed. The ticket issuing method according to any one of claims 14 to 25, wherein in the display step, a selection button for enabling selection of all the reservation information to be issued is displayed. A ticket reservation system comprising a host for managing user reservation information and a ticketing machine connected to the host via a communication line,
The ticketing machine
A user information input unit for inputting user information for identifying a user;
A reservation information acquisition unit for acquiring all reservation information of the user from the host based on the input user information;
A display unit for displaying the acquired all reservation information;
When the acquired all reservation information is plural , an operation unit capable of selecting a plurality of reservation information to be issued from among them,
A settlement unit that settles the price for the selected reservation information ;
A ticket issuing unit for issuing tickets relating to reservation information for which the settlement has been completed;
A ticket reservation system characterized by comprising: The said ticketing machine WHEREIN: The said reservation information acquisition part acquires the said all reservation information in a list form from a host, The said display part displays the acquired reservation information in a list form, The 27th aspect is characterized by the above-mentioned. The ticket reservation system described. 29. The ticket reservation system according to claim 27 or 28 , wherein the reservation information host further manages user information for identifying the user.

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