JP4202228B2 - Management server and monitoring system - Google Patents

Description

  The present invention relates to a monitoring system for monitoring a monitoring target from a remote location and a management server of the monitoring system.

  When a monitoring device equipped with a monitoring camera or the like detects the occurrence of an abnormality, the conventional monitoring system notifies the monitoring person of the occurrence of the abnormality. When the supervisor was notified of the occurrence of an abnormality, detailed information was obtained by rushing to the site where the abnormality occurred.

  The conventional home security system disclosed in Patent Document 1 performs high-efficiency encoding on a moving image captured by a surveillance camera, and reduces the high-efficiency encoded moving image when an incoming call is received from an external communication terminal. Transmit to the communication terminal at bit rate. Thereby, the resident can acquire detailed information on the inside and outside of the house from the outside, and can also identify the visitor's identification and requirements.

JP 2001-076273 A

  In a monitoring system in which the monitoring device only reports the occurrence of an abnormality, in order for the monitor who received the notification from the monitoring device to collect more detailed information, he / she must rush to the site to be monitored. There was a problem that a delay occurred. In addition, even when the notification from the monitoring device is a false alarm, there is a problem that it becomes clear after rushing to the site. In addition, there is a problem that the monitor must always wait in a place such as a monitoring center where notification from the monitoring device can be received.

  The conventional home security system described in Patent Document 1 can monitor a monitor regardless of location by receiving a moving image of a monitoring target captured by a mobile terminal. For example, the monitoring can be performed by a plurality of monitoring cameras. If more detailed information can be collected by confirming the plurality of images, there is a problem that it is possible to confirm misinformation or the like.

  The present invention has been made to solve the above-described problems, and provides a monitoring system capable of obtaining detailed information about a monitoring target in a short time even when the monitor is moving, and a management server for the monitoring system. With the goal.

  The management server according to the present invention includes a notification receiving unit that receives a notification of occurrence of an abnormality from a notification device that has detected the occurrence of an abnormality of a monitoring target, and line numbers of a plurality of monitoring devices for monitoring each monitoring target. Search the alert information database storing the line numbers of the portable terminals carried by each monitored person, and the line numbers of a plurality of monitoring devices and the portable terminals carried by the observer for the monitored object that has been notified of the occurrence of an abnormality. The monitoring information determination unit that acquires the line number of the mobile station and the specified multiple monitoring devices and the mobile terminal are connected in a manner that allows transmission and reception of moving images and audio data, and is acquired from the multiple monitoring devices on the screen of the mobile terminal Connection instruction transmission unit for notifying a multipoint control device for switching and displaying the moving image, a connection instruction specifying the line numbers of a plurality of monitoring devices and the line numbers of mobile terminals acquired by the monitoring information determination unit It includes those were.

  In this invention, when an abnormality occurs in the monitoring target, the monitoring person can confirm a plurality of moving images related to the monitoring object on the mobile phone, and thus collects detailed information about the abnormality that has occurred even while the monitoring person is moving As a result, it is possible to quickly respond to the occurrence of an abnormality, and to immediately determine a false alarm, thereby minimizing unnecessary work.

Hereinafter, various embodiments of the present invention will be described.
Embodiment 1 FIG.
FIG. 1 is a block diagram showing a configuration of a monitoring system 100 according to Embodiment 1 of the present invention. As shown in the figure, the monitoring system 100 includes a multipoint control unit 10 (MCU: Multipoint Control Unit), a management server 20, a notification device 30, a plurality of monitoring cameras 40, and a portable terminal 50.

  The multipoint control device 10 is a control device that enables videoconferences at a plurality of points, transmits moving images at a plurality of points to a connected videoconference terminal, and switches and displays a plurality of moving images on the terminal side. Is possible.

The management server 20 is connected to the multipoint control device 10 via a LAN (Local Area Network) and is also connected to the notification device 30. The management server 20 is connected to the portable terminal 50 via the Internet.
The management server 20 includes a notification receiving unit 21, a monitoring information determining unit 22, a connection instruction transmitting unit 23, and a mail transmitting unit 25. The management server 20 is connected to a storage device that stores a notification information database 24.
The notification receiving unit 21, the monitoring information determining unit 22, the connection instruction transmitting unit 23, and the mail transmitting unit 25 constitute part of the central processing unit of the management server 20. It corresponds to a program module that controls the operation of the arithmetic processing unit.

  The reporting device 30 is a device that detects the occurrence of an abnormality in the monitoring target 60. As the alarm device 30, there are, for example, a device that detects the occurrence of an abnormality by various sensors mounted thereon, and a device that determines that an abnormality has occurred when a device to be monitored performs a specific operation. As an example of the former, there is a sensor that senses that a person is present in a building at night. As an example of the latter, an alarm device provided in a vending machine may be considered to be abnormal when the vending machine door is opened. When detecting the occurrence of abnormality, the reporting device 30 issues a notification of occurrence of abnormality to the management server 20 through the communication line.

  A plurality of monitoring cameras 40 are installed with the aiming at the monitoring target 60, and a moving image of the monitoring target 60 can be taken from different viewpoints and distances. The monitoring camera 40 is connected to the multipoint control apparatus 10 via a dedicated line, for example, an ISDN (Integrated Services Digital Network) network.

  The portable terminal 50 is a portable terminal that can be transmitted and received by a supervisor of the monitoring target 60 and that can transmit and receive moving images and audio data. The mobile terminal 50 is connected to the multipoint control apparatus 10 via a mobile phone network capable of transmitting and receiving moving images and audio data.

  Although FIG. 1 shows a system overview of one monitoring target 60, its monitoring device, and a supervisor, the monitoring system 100 actually has a plurality of monitoring targets 60 and a reporting device that monitors them. 30, a plurality of surveillance cameras 40, and a mobile terminal 50 of the supervisor.

Next, the operation will be described.
When detecting the occurrence of an abnormality in the monitoring target 60, the alarm device 30 transmits an abnormality occurrence notification to the management server 20 (step ST1). The abnormality occurrence notification includes an abnormality code determined in advance for each monitoring target 60.

  When the notification receiving unit 21 of the management server 20 receives the abnormality occurrence notification from the notification device 30, the monitoring information determining unit 22 refers to the notification information database 24 and connects based on the content of the abnormality occurrence notification. The mobile terminal 50 of the supervisor to be monitored and the surveillance camera 40 are determined.

A method for determining the monitoring terminal 40 and the monitoring camera 40 to be connected by the monitoring information determination unit 22 will be described.
In the alert information database 24, the line number of the monitoring device such as a monitoring camera, microphone, speaker, etc. installed at the location where the abnormality occurred, the type of device, the connection priority, and the abnormality occurred using the abnormality code as a key. A mobile terminal phone number, a connection form, and an image switching method held by a monitoring target supervisor are stored.
Among the monitoring devices, the monitoring camera is used to obtain an image around the place where the abnormality occurred. The microphone is used to collect sound around the place where the abnormality has occurred, and the speaker installed at the place where the abnormality has occurred is used when the supervisor makes an inquiry or the like to the place where the abnormality has occurred through the portable terminal 50. .
The type of the monitoring device is information for determining whether the multipoint control device 10 synthesizes only audio data, only video data, or both audio and video. The audio data is audio data collected by a microphone, for example, and the video data is image data taken by a surveillance camera.
The connection priority is a connection priority to a plurality of monitoring devices. The connection form is, for example, information indicating whether videos from a plurality of surveillance cameras are displayed at a time on a divided screen or whether a plurality of videos are displayed by sequentially switching videos on one screen.
The image switching method is information about the switching method when switching and displaying multiple images. The image switching method always displays video from a specific monitoring camera, for example, a camera that directly displays the monitoring target, and other information. A method for sequentially switching and displaying images from peripheral cameras is registered.

  The monitoring information determination unit 22 searches the notification information database 24 using the abnormality code included in the abnormality occurrence notification as a key, and the ISDN line number of the monitoring camera 40 to be connected, the telephone number of the monitor's mobile terminal 50, Get the connection priority.

  Next, the connection instruction transmission unit 23 notifies the multipoint control apparatus 10 of the connection instruction by specifying the ISDN line number of the monitoring camera 40 and the telephone number of the portable terminal 50 acquired by the monitoring information determination unit 22. (Step ST2). At this time, information on the connection form and the image switching method is also notified.

  Receiving the connection instruction from the management server 20, the multipoint control device 10 connects to the designated monitoring camera 40 and acquires a plurality of moving images of the monitoring target 60 (step ST3). At the same time, the multipoint control device 10 calls the designated mobile terminal 50 and, if it can be connected, connects the plurality of surveillance cameras 40 and the mobile terminal 50 to the videophone (step ST4). The multipoint control device 10 displays the images from the plurality of monitoring cameras 40 on the screen of the mobile terminal 50 by the image switching method designated by the management server 20.

  Switching of the display image is performed by the multipoint control apparatus 10 according to a designated switching method, but it is also possible for the monitor to switch at an arbitrary timing. In that case, the supervisor can request the multipoint control device 10 to select an image by using a push tone signal sound (DTMF: Dial Tone Frequency) transmission function of the mobile terminal 50. For example, if '# 3' is an image switching command, the multipoint control device 10 designates the line number of the monitoring camera 40 after the monitor presses # 3 of the mobile terminal 50, and the multipoint control device 10 The video of the camera 40 is displayed on the screen of the mobile terminal 50.

Next, processing when the multipoint control device 10 calls the portable terminal 50 in accordance with a connection instruction from the management server 20 but the monitor does not respond and the connection with the portable terminal 50 cannot be performed will be described.
When the multi-point control device 10 calls the mobile terminal 50, the multi-point control device 10 receives a message “disconnect”, “release”, or “release complete” from the mobile phone network, or within a certain time specified by ISDN. If there is no response from 50, the management server 20 is notified of an error response to the connection instruction. When the mail transmission unit 25 of the management server 20 receives the error notification, the mail transmission unit 25 transmits an e-mail with content that informs the mobile terminal 50 of the abnormality occurrence information.

As described above, according to the first embodiment, the notification receiving unit 21 receives the notification of occurrence of abnormality from the notification device 30, and the monitoring information determination unit 22 generates the notification information database based on the content of the notification of occurrence of abnormality. 24, the line numbers of a plurality of monitoring cameras 40 for monitoring the monitoring object 60 and the line numbers of the portable terminals 50 carried by the monitor of the monitoring object 60 are specified, and the connection instruction transmission unit 23 performs multipoint control. The apparatus 10 is notified of a connection instruction to the line number of the specified monitoring camera 40 and the line number of the portable terminal 50, and the multipoint control apparatus 10 connects the monitoring camera 40 and the portable terminal 50 to the videophone according to the connection instruction. Thus, a plurality of videos from the monitoring camera 40 are switched and displayed on the screen of the portable terminal 50. Thereby, the monitoring person can obtain detailed information about the occurrence of the abnormality of the monitoring target 60 through the images from the plurality of cameras without selecting a place. In addition, erroneous reports can be judged immediately, and there is an effect that unnecessary work can be suppressed as much as possible and prompt response to occurrence of an abnormality can be achieved.
Specifically, in addition to home security systems and building management systems, it can be used for theft monitoring of vending machines and ATMs (Automated Teller Machines). In addition to crime prevention purposes, it can also be used to check traffic conditions through cameras installed at expressway entrances and toll gates, and to monitor landscapes and typhoon images near the coast.

  Further, according to the first embodiment, when the monitor's portable terminal 50 does not respond to the call from the multipoint control device 10, the mail transmitting unit 25 of the management server 20 notifies the portable terminal 50 of the occurrence of an abnormality. Since the e-mail is transmitted, it is possible to reliably transmit the occurrence of the abnormality to the monitor.

  In the first embodiment, only a plurality of monitoring cameras 40 are used as an apparatus for observing the status of the monitoring target 60. However, if a microphone or the like that collects surrounding audio is used in addition to this, the status based on the audio data is used. It becomes possible to grasp.

Embodiment 2. FIG.
FIG. 2 is a block diagram showing a configuration of a monitoring system 200 according to Embodiment 2 of the present invention. As shown in the figure, the monitoring system 200 includes a multipoint control device 10, a management server 70, a notification device 30, a plurality of monitoring cameras 40, and a mobile terminal 50. The same reference numerals as those in FIG. 1 represent the same components.

  FIG. 2 shows a system overview of one monitoring target 60, its monitoring device, and a supervisor. Actually, the monitoring system 200 includes a plurality of monitoring targets 60 and a reporting device 30 that monitors them. A plurality of monitoring cameras 40 and a monitoring person's portable terminal 50 are included.

  The management server 70 has substantially the same configuration as the management server 20 of the first embodiment, but includes a connection request receiving unit 26. The management server 70 is connected to a storage device that stores the monitoring group database 27. Note that the monitoring group database 27 may be stored in the same storage device as the notification information database 24. The connection request receiving unit 26 constitutes a part of the central processing unit of the management server 70.

Next, the operation will be described.
When the monitor wants to check the status of the monitoring target 60, he calls the multipoint control device 10 from the portable terminal 50 (step ST5). At this time, the monitor inputs the monitoring group number corresponding to the monitoring target 60 to be confirmed as the destination subaddress defined by the ISDN interface after the telephone number of the multipoint control device 10 after “#”. send. Upon receiving the call, the multipoint control device 10 notifies the management server 70 of the connection request from the portable terminal 50 together with the monitoring group number (step ST6).

  When the connection request receiving unit 26 of the management server 70 receives a notification from the multipoint control device 10, the monitoring information determining unit 22 searches the monitoring group database 27 using the monitoring group number included in the connection request as a key. The monitoring group database 27 stores the line numbers of a plurality of monitoring cameras 40 and other monitoring devices for monitoring the monitoring target 60 corresponding to the monitoring group number. Similarly to the notification information database 24, the connection form and the image switching method are also stored. The monitoring information determination unit 22 acquires the telephone number of the monitoring camera 40 to be called.

  The connection instruction transmission unit 23 designates the ISDN line number of the monitoring camera 40 acquired by the monitoring information determination unit 22 and notifies the multipoint control device 10 of the connection instruction (step ST7). At this time, information on the connection form and the image switching method is also notified.

  Receiving the connection instruction from the management server 70, the multipoint control apparatus 10 connects to the monitoring camera 40 designated via the ISDN network, and acquires a plurality of moving images of the monitoring target 60 (step ST8). At the same time, the multipoint control apparatus 10 connects the plurality of monitoring cameras 40 and the portable terminal 50 with a videophone (step ST9). The multipoint control device 10 sequentially switches and displays the images from the plurality of monitoring cameras 40 on the screen of the mobile terminal 50. Note that the image display method and the image switching method on the screen of the portable terminal 50 are the same as those in the first embodiment.

  As described above, according to the second embodiment, the management server 70 receives the connection request from the monitor's portable terminal 50 via the multipoint control device 10, and the connection request reception unit 26 receives the connection request. Since the monitoring group database 27 is searched based on the monitoring group number specified in the above, the line number of the monitoring device to be connected is determined, and the multipoint control device 10 is notified of the connection instruction. Can view the video of the monitoring camera 40 at any time to check the moving image of the arbitrary monitoring target 60.

It is a block diagram which shows the structure of the monitoring system by Embodiment 1 of this invention. It is a block diagram which shows the structure of the monitoring system by Embodiment 2 of this invention.

Explanation of symbols

  10 multi-point control device, 20, 70 management server, 21 alert receiving unit, 22 monitoring information determining unit, 23 connection instruction transmitting unit, 24 alerting information database, 25 mail transmitting unit, 26 connection request receiving unit, 27 monitoring group Database, 30 alarming device, 40 monitoring camera (monitoring device), 50 portable terminal, 60 monitoring target, 100, 200 monitoring system.

Claims (4)

A notification receiving unit that receives an abnormality occurrence notification from an alarm device that has detected the occurrence of an abnormality of the monitoring target;
A notification information database in which the line numbers of a plurality of monitoring devices for monitoring each monitoring target and the line numbers of the portable terminals carried by each monitoring target monitor are searched, and the above-described abnormality occurrence notification is received. A monitoring information determination unit for acquiring line numbers of a plurality of monitoring devices for monitoring targets and line numbers of portable terminals carried by a monitor;
A multipoint control device that connects a plurality of designated monitoring devices and mobile terminals in a manner that allows transmission and reception of moving images and audio data, and switches and displays moving images acquired from the plurality of monitoring devices on the screen of the mobile terminal On the other hand, a management server comprising a connection instruction transmission unit for notifying connection instructions specifying the line numbers of a plurality of monitoring devices and the line numbers of portable terminals acquired by the monitoring information determination unit. The multipoint control device includes a connection request reception unit that receives the monitoring information acquisition request regarding a certain monitoring target received from the mobile terminal of the monitor via the multipoint control device,
The monitoring information determination unit acquires line numbers of a plurality of monitoring devices for monitoring the monitoring target based on the content of the acquisition request,
The management server according to claim 1, wherein the connection instruction transmission unit notifies the multipoint control device of a connection instruction to the line number of the monitoring device acquired by the monitoring information determination unit.   The multi-point control device is provided with a mail transmitting unit that receives a notification that the mobile terminal of the monitor does not respond to the call based on the connection instruction and transmits an e-mail notifying the mobile terminal of the occurrence of the abnormality of the monitoring target. The management server according to claim 1. An alarm device that detects the occurrence of an abnormality in the monitoring target and issues an abnormality notification;
A management server that receives the abnormality occurrence notification from the reporting device;
A multipoint control device that connects a plurality of designated monitoring devices and a mobile terminal in a manner capable of transmitting and receiving moving images and audio data, and switches and displays moving images acquired from the plurality of monitoring devices on the screen of the mobile terminal Prepared,
The management server searches a notification information database storing the line numbers of a plurality of monitoring devices for monitoring each monitoring target and the line numbers of portable terminals carried by each monitoring target monitor, and The line numbers of a plurality of monitoring devices and the line numbers of portable terminals carried by the monitor are acquired for the monitoring target for which the occurrence notification has been made, and the line numbers of the plurality of monitoring devices and the portable number are obtained for the multipoint control device Notify the connection instruction specifying the terminal line number,
The multipoint control device connects a plurality of designated monitoring devices and a portable terminal in a manner capable of transmitting and receiving moving images and audio data, and images acquired from the plurality of monitoring devices on the screen of the portable terminal A monitoring system characterized by switching and displaying.

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