JP3884181B2 - Product sales data processing equipment - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to a merchandise sales data processing apparatus having an operator display and a customer display for displaying merchandise sales data related to a registered merchandise registered using a data input means.
[0002]
[Prior art]
For example, in an electronic cash register type product sales data processing device, when an operator (casher) inputs a product code using a data input means, product sales data (product name, unit price, etc.) is obtained from the product file and registered in the sales file. (Product registration) After registering the product for all the purchases of the customer, if a closing operation is performed as a declaration of the end of one transaction, accounting processing including calculation of product sales data (total amount and change amount) is executed. Thereafter, the drawer is automatically released and money is transferred, and the change is handed over to the customer along with the receipt.
[0003]
Product sales data related to product registration and accounting processing is displayed in real time on the operator display and customer display so that complex product sales operations can be performed quickly and accurately, and the customer can verify their authenticity on the spot. It is safe because it can be confirmed.
[0004]
Here, a bar code scanner, a keyboard, a display with a touch panel, etc. are selectively adopted as the data input means, but an operator display with a touch panel is used for selecting a product in a product sales data processing apparatus at a convenience store. For example, a handy terminal having an operator display with a touch panel is frequently used for selecting a menu (product) in a restaurant because of a limited number of menus.
[0005]
In other words, it is known as a merchandise sales data processing device that is configured to display a plurality of merchandise buttons each labeled with a merchandise name on a display with a touch panel, and to select the merchandise by touching the desired merchandise button from among them. ing.
[0006]
[Problems to be solved by the invention]
By the way, some sales products are handed over to the customer after the product is registered by the operator using the data input means as it is or in a bag. For example, oden, prepared dishes, telephone cards, etc.
[0007]
In the case of such merchandise, not only the operator's work is complicated, but also the data input means and the merchandise are handled alternately, so that hygiene problems and inconvenience that the data input means become soiled with juice occur. On the other hand, it is pointed out from the customer side that the desired product, the number of products and the product type (color, size, etc.) may not be accurately transmitted to the operator (casher) side.
[0008]
In addition, the customer may misunderstand the type and quantity that he / she ordered for the product he / she desires (for example, “oden” seeds), and the operator who heard the order may input an error or drop the input. May end up. That is, it takes time for product registration, additional registration, and delivery of the product. In addition, some customers have products (for example, specific drugs or low-priced products) that are difficult to order in public. In such a case, a new system that allows the customer to select it is desired. In addition, not only products including menus, but also wide-ranging products (for example, in the case of a utility charge transfer service, delivery address selection, etc.), there are similar indications and problems.
[0009]
An object of the present invention is to provide a merchandise sales data processing apparatus that allows a customer to select a merchandise while viewing an image related to the merchandise and to register the selected merchandise quickly and accurately.
[0010]
[Means for Solving the Problems]
The invention according to claim 1 is a product sales data processing apparatus having an operator display and a customer display for displaying product sales data related to a registered product registered using a data input means. A touch panel is provided on the device, the product button group selected by the operator on the operator display side can be displayed on the customer display device, and the product button group includes an image relating to each product displayed on the customer display device. The customer can touch any product button selected by the customer, and the product can be registered in the same manner as when the data input means is used for the product corresponding to the product button touch-operated by the customer. This is a merchandise sales data processing apparatus formed in the above manner.
[0011]
In this invention, for example, an operator who has received an order request for a product (“oden” or “telephone card”) performs an operation for selecting a product button group including an image corresponding to each product. Then, the product button group selected by the operator is displayed on the customer display. Thus, the customer selects a desired product by touching an arbitrary product button displayed including the product image on the customer display. If each product image of each product button is used as a picture of the product, for example, the customer can select the product visually and accurately. Then, the product corresponding to the touched product button is registered as in the case where the data input unit is used.
[0012]
Therefore, the customer can select a product while looking at the image related to the product, and the product registration of the selected product can be performed quickly and accurately, so that the customer service and the operational efficiency of the operator can be greatly improved .
[0013]
The invention of claim 2 is a merchandise sales data processing apparatus in which an image of each merchandise button is a photograph or illustration of each merchandise.
[0014]
In this invention, since the image relating to the product of each product button is a photograph or illustration of the product, in addition to being able to achieve the same operational effects as in the case of the invention of claim 1 , the customer can further accurately A product can be selected and, for example, a telephone card having a customer's desired design can be selected visually from telephone cards of various designs and patterns, and the purchase motivation can be further enhanced by using, for example, steamy color photographs.
[0015]
Further, the invention of claim 3 is a merchandise sales data processing apparatus in which the number is displayed on each merchandise button, and the displayed number is formed so as to be cumulatively updated within one transaction every time the merchandise button is touch-operated. is there.
[0016]
In this invention, the number of items (for example, the initial value N is “0”) is displayed on the product button displayed on the customer display, and the number is incremented every time the customer touches the product button (N = N + 1). That is, the number of orders in one transaction is cumulatively updated. Therefore, in addition to being able to achieve the same operational effects as those of the inventions of claim 1 or 2, it is possible to accurately know from the display in the product button the product and the number of products that the customer has selected (ordered). Can do.
[0017]
Furthermore, the invention according to claim 4 is the operator can display the product button that can display the same screen as the screen including the product button group displayed on the customer display on the operator display and is touched by the customer. This is a merchandise sales data processing device formed so as to be recognizable on the screen of the display.
[0018]
In this invention, the same screen as the screen including the product button group displayed on the customer display is displayed on the operator display. When the customer touches the product button on the customer display side, the operator can recognize the selected product button on the screen of the operator display. For example, the product button is formed so as to be flickered or highlighted. Therefore, in addition to being able to achieve the same operational effects as those of the inventions of claims 1 to 3 , the operator can also prepare for handing over the goods during customer selection (ordering). In addition, the operator can be careful about mistakes such as excessive number of customers and mischief.
[0019]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
[0020]
(First embodiment)
As shown in FIG. 1, this merchandise sales data processing apparatus has a basic configuration of an electronic cash register 10, a touch panel 66 provided on a customer display 65, and a product selected and operated by an operator on the operator display 61 side. The button 65B group can be displayed on the customer display 65, and the customer can touch-operate any product button 65B selected by the customer from the product button group including images relating to each product displayed on the customer display 65. The product corresponding to the product button 65B touch-operated by the customer is formed so that the product can be registered as in the case of using the data input means (43, 71). In this embodiment, the product registration by the touch operation of the product button 65B is processed as additional registration (ST13 in FIG. 5, FIG. 6).
[0021]
In addition, the number is displayed on each product button 65B, and the number displayed on the customer display 65 (operator display 61) is one transaction each time the product button 65B is touched by the customer (operator). Are formed so as to be cumulatively updated (N = N + 1).
[0022]
In FIG. 1, an electronic cash register 10 is formed by connecting an external input / output device to a personal computer 20 including a standard input device (keyboard 43). The appearance is shown in FIG. 3 and FIG.
[0023]
The personal computer 20 includes a CPU 31, a ROM 32, a RAM 33, a clock circuit and the like (not shown), a mother board 30 constituting a control unit, an HDD (hard disk device) 41, an FDD (floppy (registered trademark) disk device) 42, data input means. Communication for data communication via the data communication network 45 with the keyboard 43, the input / output ports (I / O) 46 and 47, and the outside (for example, the store controller 80 and the headquarter host computer which is the host computer). Interface (I / F) 44 and the like.
[0024]
A scanner (SCN) 71 as data input means and other input devices (card reader, etc.) 73 are connected to the input / output port 46, and a printer (PNT) 75 as data output means and other devices are connected to the input / output port 47. An output device (automatic open drawer, card writer, etc.) 76 is connected. In addition, audio output means (speakers) 70 and touch panels 62 and 66 are connected to the control unit (30) via each controller (CONT).
[0025]
The image display control device 50 controls display of merchandise sales data and merchandise buttons 65 </ b> B on an operator display (FIU) 61 and a customer display (BIU) 65 constituting the display 60. In this embodiment, the merchandise sales data processing is paused, and the merchandise commercial of the moving image is displayed on the customer display 65 to strongly appeal the merchandise to be sold and other merchandise. A touch panel 62 is attached to the operator display 61 and a touch panel 66 is attached to the customer display 65.
[0026]
The touch panel 66 (62) allows a customer (or an operator) to touch a product button 65B displayed on the customer display 65 (operator display 61) (see FIG. 7) to select (input) a product. ) Is made possible.
[0027]
The HDD 41 stores a product button for storing a product button data name, product image) 65B classified by group (for example, by department) and displayed in multiple hierarchies if necessary, for display on the screen of the display (61, 65). In addition to the file 41B, the image file (eg, compressed bitmap data) corresponding to the commercial file 41IG shown in FIG. 1 and the commercial image numbers (eg, G001, G002,...) Stored in the commercial file 41IG. ) For storing the commercial image file 41G of FIG.
[0028]
The product button data (product name and product image number) in FIG. 2 and the commercial (number and image data) in FIG. 1 are externally transmitted via the interface (I / F) 44, the data communication network 45 or the storage medium in FIG. The image data storage control means (CPU 31, ROM 32) automatically updates and stores the data distributed from the (store controller 80) in the files 41B, 41IG, 41G. In addition, the product image data corresponding to each product image number can be stored in the commercial image file 41G in this embodiment. However, the product button data may be stored in the ROM 32 (etc.).
[0029]
When the operator inputs product data using the data input means (keyboard 43) (YES in ST10 in FIG. 5), the registration control means (CPU 31, ROM 32) works and the product is registered (ST11). However, in the case of this embodiment, a product (for example, “oden”) that the operator hands over the registered product to the customer is added by the customer described later in detail using the touch panel 62 provided on the operator display 61. As in the case of registration, it is configured to allow selection input. That is, as shown in FIG. 7, the operator display 61 is formed so that the product button 65B group can be displayed and touch-operated as in the case of the customer display 65.
[0030]
That is, when the operator performs a subtotal operation (YES in ST12 in FIG. 5) after product registration and makes an additional registration declaration (YES in ST13) using a declaration key (not shown) on the keyboard 43, additional registration processing (ST14... The process proceeds to ST141 to ST147) in FIG. Declared before closing operation (YES in ST15) and accounting process (ST16) based on this as a transaction end declaration.
[0031]
Thus, when the operator performs an operation (YES in ST141 in FIG. 6) for selecting a desired product button 65B group (screen, for example, “oden”) from among a plurality of product buttons 65B group (screen). The extraction control means (CPU 31, ROM 32) extracts the product button 65B group selected by searching the product button file 41B of FIG. 2 (ST142).
[0032]
Then, the multiple product button display control means (CPU 31, ROM 32) displays the multiple product buttons 65B belonging to the extracted product button group on the screen of the customer display 65 with the touch panel 66 as shown in FIG. ST143). When the operator does not perform an operation for selecting a desired product button group (screen) from a plurality of product button groups (NO in ST141 in FIG. 6), a preset reference product button group is displayed. (ST143). This is because an operator's selection operation can be omitted with respect to the best-selling products and the like at the sales floor.
[0033]
If the product is, for example, “oden”, the product button 65B displayed on the customer display 65 includes the product image (for example, a picture or illustration of “baked fish”) on the product button file 41B (and commercial image). The file 41G) is read out and displayed in the product image display private area G on the upper side in the display product button 65B as shown in FIG. 8 (ST143). Further, the product name ("baked rice") is displayed in the product name display occupying area I on the lower side in the product button 65B as shown in FIGS. 7 and 8 (ST143).
[0034]
Thus, an image and characters (product names) of each product are displayed on each product button 65B. In this embodiment, the unit price (for example, “¥ 100”) of the product corresponding to the product name can be displayed. Further, the numerical value (for example, “1”) shown in the upper right in FIG. 8 of the product button 65B is the case where the product (number) is confirmed by pressing (touching) the confirmation button K shown in FIG. (ST11 in FIG. 5) and the cumulative number N in one transaction for which additional registration (ST145) described later is displayed.
[0035]
That is, when a product button (for example, “baked rice”) 65B is touched (YES in ST144), the product (“baked rice”) is additionally registered (ST145). If the registered number of the product (“baked fish”) so far is “1” shown in FIG. 8, for example, the number is incremented to “2” shown in FIG. N + 1 = 1 + 1).
[0036]
Here, the same screen (FIG. 7) including the product button group displayed on the customer display 65 (ST143) is displayed (ST143) on the operator display 61, and additionally registered (YES in ST144). , ST145), the product can be recognized on the screen of the operator display 61.
[0037]
In this embodiment, the number of the product buttons 65B is displayed in a flicker. However, the product (product button) touched by the customer by the operator may be formed so as to be recognizable by another method of highlighting the product button 65B.
[0038]
Further, the additional registration is also performed when the customer touches the product button 65B displayed on the screen of FIG. 7 of the operator display 61 (62) (YES in ST144) so that the customer can display the display on the customer display 65. Similar to the case where the product button 65B is touched (YES in ST144), the product can be additionally registered. That is, in the case of a child or an elderly person, the customer display 65 can be used as a product selection guide.
[0039]
When the operator (or customer) declares the end of additional registration (YES in ST147), the additional registration process (FIG. 6) ends, and the process returns to ST14 in FIG. 5 (returns).
[0040]
Thus, when the closing operation (YES in ST15 in FIG. 5) is performed, the accounting process (ST16) for the commodity registered (ST11) and the additionally registered (ST145) is executed. Note that product sales data related to product registration, additional registration, and accounting processing is displayed on the operator display 61 and customer display 65 each time.
[0041]
It should be noted that the product commercial is streamed (displayed) as a color moving image on the customer display 65 after the accounting process and before the next customer's data is input, that is, while the product sales data process is on standby. At this time, the operator display 61 displays a reduced digest (still image) that is a part of the moving image. Therefore, since various products can be strongly appealed to customers, the willingness to purchase can be generated.
[0042]
In the first embodiment, for example, when an order for a product (“oden”) is received, the operator makes a declaration of additional registration (YES in ST13 in FIG. 5) and the product image corresponding to the product. A product button 65B group including (for example, a picture of “baked fish”) is selected and operated (YES in ST141 in FIG. 6).
[0043]
Then, the product button 65B group is displayed on the screen as shown in FIG. 7 on the customer display 65 (ST144). If not selected (NO in ST141), a screen for reference product button groups is displayed. In any case, the same screen (FIG. 7) is also displayed on the operator display 61.
[0044]
Thus, the customer (or operator) touches and operates an arbitrary product button 65B displayed on the customer display 65 (operator display 61) including the product image (for example, a picture of “baked fish”). By selecting the product (YES in ST144), product registration (additional registration) can be performed. Additional registration is performed by the registration control means (31, 32).
[0045]
Since each product image of each product button 65B is a photograph of the product (may be an illustration or the like), the customer can select the product accurately. Then, the product corresponding to the touched product button 65B is additionally registered (ST145) as in the case of using the data input means (keyboard 43). Therefore, the customer can select a product while looking at the image related to the product, and the product registration of the selected product can be performed quickly and accurately, so that the customer service and the operational efficiency of the operator can be greatly improved.
[0046]
In addition, when the product is a telephone card (product button 65B) having various designs and patterns as shown in FIG. 10, for example, a customer desired design telephone card can be accurately selected from among a plurality of color cards, for example, a steaming color photograph Can be used to increase purchasing motivation.
[0047]
Furthermore, the number is displayed on each product button 65B, and the displayed number is formed so that it can be cumulatively updated within one transaction each time the product button 65B is touched (YES in ST144). That is, the number (for example, initial value N is “0”) is displayed on the product button 65B displayed on the customer display 65 (operator display 61), and the customer (or operator) is displayed on the product button 65B. Each time (or keyboard 43) is touched (data input), the number is incremented (N = N + 1).
[0048]
That is, since the number of orders in one transaction is cumulatively updated, it is possible to accurately know the product and the number of products that the customer has selected (ordered) from the display in the product button 65B.
[0049]
Furthermore, the operator display 61 can display the same screen as the screen shown in FIG. 7 including the group of product buttons 65B displayed on the customer display 65 and the product button 65B touched by the customer can be displayed on the operator display 61 side. Therefore, when the customer touches the product button 65B on the customer display 65 side, the operator can select the selected product button 65B on the screen of the operator display 61. That is, it is possible to recognize the additional registered product of the customer and the total number thereof. Therefore, the operator can prepare for delivery of the product during customer selection (ordering). In addition, the operator can be careful of mistakes such as excessive numbers, mischief and the like.
[0050]
( Reference example )
In this reference example , the basic configuration and the like are the same as those in the case of the first embodiment (FIGS. 1 to 4). However, for example, for a product (“oden” or “telephone card”) Considering the case of a device (electronic cash register 10) installed near the product, an image of the product (for example, “telephone card”) is displayed on the customer display 62 (operator display 61). The product button 65B group to be included is constantly displayed (ST20 in FIG. 9). That is, the declaration by the operator (YES in ST13 in FIG. 5) or selection (YES in ST141 in FIG. 6) may not be performed.
[0051]
In FIG. 9, when the customer touches the product button 65B displayed on the screen of the customer display (BIU) 65 (YES in ST21), the product is registered as a product (ST22). The fact is displayed on the operator display (FIU) 61 so that the operator can recognize it (ST23). When the operator performs a tightening operation (YES in ST24), a transaction process (ST25) is performed.
[0052]
In FIG. 9, the product registration by the operator using the data input means (43) is omitted because it is the same as in the case of the first embodiment.
[0053]
Thus, not only can the same effects as in the case of the first embodiment be achieved, but also the handling of the electronic cash register 10 installed at, for example, the “oden” corner becomes very simple and the customer can purchase products freely. And you will be given the fun of its selection operation.
[0054]
【The invention's effect】
According to the first aspect of the present invention, the product buttons (images) related to each product displayed on the customer display, which can be displayed on the customer display with a touch panel, the product buttons selected by the operator on the operator display side. ) Is a merchandise sales data processing device that can register merchandise in the same manner as when using the data input means for merchandise corresponding to the merchandise button touched by the customer. In addition, since the product registration of the selected product can be performed quickly and accurately, the customer service and the operational efficiency of the operator can be greatly improved .
[0055]
In addition, according to the invention of claim 2 , since the image of each product button is a photograph or illustration of the product, in addition to being able to achieve the same effect as in the case of the invention of claim 1 , Customers can select products more accurately and, for example, can select customer-designed telephone cards visually and accurately from among various designs and patterns of telephone cards. Increased further.
[0056]
Furthermore, according to the third aspect of the present invention, since and display number is displayed number to each product button is accumulated updatable formed in one transaction each time the touch operation the product button claim 1 In addition to being able to achieve the same effects as in the case of each invention of 2, it is possible to accurately know from the display in the selection button the product and the number of products that the customer has selected (ordered).
[0057]
Furthermore, according to the invention of claim 4, the same screen including the product button group can be displayed on the operator display and the customer display, and the product button touched by the customer is displayed on the screen of the operator display. Since it is formed so as to be recognizable, the same effects as those of the inventions of claims 1 to 3 can be obtained, and further, the operator can prepare for handing the goods during customer selection (ordering). Can do. In addition, the operator can pay attention to mistakes such as excessive numbers and mischief.
[Brief description of the drawings]
FIG. 1 is a block diagram showing a first embodiment of the present invention.
FIG. 2 is also a diagram for explaining a product button file.
3 is an external perspective view of the electronic cash register as seen from the operator display side. FIG.
4 is an external perspective view of the electronic cash register as seen from the customer display side. FIG.
FIG. 5 is a flowchart for explaining a product registration operation in the same manner.
FIG. 6 is also a flowchart for explaining an additional registration processing operation.
FIG. 7 is also a diagram for explaining a display mode of a product button group on a customer display (operator display).
FIG. 8 is also a diagram for explaining a display mode of product buttons.
FIG. 9 is a flowchart for explaining product registration and additional registration processing operations according to a reference example of the present invention;
FIG. 10 is a diagram for explaining a display mode of a product button according to the first embodiment of the present invention.
[Explanation of symbols]
10 Electronic cash register (product sales data processing device)
20 PC 30 Motherboard 41 HDD
41B Product button file 43 Keyboard (data input means)
50 Image Display Control Device 60 Display 61 Operator Display 62 Touch Panel 65 Customer Display 65B Product Button 66 Touch Panel 71 Scanner (Data Input Means)
75 Printer 80 Store controller I Product name G Product image

Claims (4)

  In a product sales data processing apparatus having an operator display and a customer display for displaying product sales data related to a registered product registered using a data input means, the customer display is provided with a touch panel, The product button group selected by the operator on the operator display side can be displayed on the customer display device, and the customer selected from the product button group including images relating to each product displayed on the customer display device The product sales are configured so that the customer can touch the product button and the product corresponding to the product button touch-operated by the customer can be registered as in the case of using the data input means. Data processing device. The merchandise sales data processing apparatus according to claim 1, wherein an image of each merchandise button is a photograph or illustration of each merchandise. The product sales data processing according to claim 1 or 2, wherein a number is displayed on each product button, and the displayed number is formed so as to be cumulatively updated within one transaction every time the product button is touch-operated. apparatus. The operator display can display the same screen as the screen including the product button group displayed on the customer display, and the product button touched by the customer can be recognized on the screen of the operator display. The merchandise sales data processing apparatus according to any one of claims 1 to 3 , wherein the merchandise sales data processing apparatus is formed.

Images