JP2000194941A - Commodity sales data processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a customer to select a commodity while observing a picture regarding the commodity, to promptly and exactly perform commodity registration of the selected commodity. SOLUTION: A commodity sales data processor 10 is formed so that a commodity key selected and operated by an operator on the side of a display 61 for operator is displayed on a display 65 for customer, an optional commodity key selected from the group of commodity keys including a picture regarding each commodity displayed on the display 65 for customer is touched and operated by the customer and the commodity registration is performed for the commodity corresponding to the commodity key touched and operated by the customer similarly in the case that data input means (43, 71) are used by providing the display 65 for customer with a touch panel 66.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise sales data processing apparatus having an operator display and a customer display for displaying merchandise sales data relating to a registered merchandise registered using a data input means.

[0002]

2. Description of the Related Art For example, in an electronic cash register type product sales data processing device, when an operator (cashier) inputs a product code using data input means, product sales data (product name, unit price, etc.) is obtained from a product file. It is registered in the sales file (product registration). After registering the product for all of the customer's purchases,
When the closing operation as one transaction end declaration is performed, accounting processing including calculation of merchandise sales data (total amount and change amount) is executed. Thereafter, the drawer is automatically released, money is exchanged, and the change is handed to the customer together with the receipt.

[0003] Since product sales data relating to product registration and accounting processing is displayed in real time on an operator display and a customer display, complicated product sales operations can be performed quickly and accurately, and customers can also verify their authenticity. It is safe because you can check it on the spot.

Here, as the data input means, a bar code scanner, a keyboard, a display with a touch panel, and the like are selectively adopted, and an operator with a touch panel is used to select a product in a product sales data processing device in a convenience store. 2. Description of the Related Art Systems using a display are becoming widespread.
For the selection of a handy terminal, a handy terminal having an operator display with a touch panel is frequently used due to the limited number of menus.

[0005] That is, a commodity sales data processing apparatus formed so that a plurality of commodity buttons with respective commodity names are displayed on a display with a touch panel, and a desired commodity button is touched to select the commodity. Also known as

[0006]

By the way, among the products for sale, there is a product that the operator hands over the product as it is or in a bag after the product is registered using the data input means. For example, oden, side dish, telephone card and the like.

In the case of such a product, not only is the operation of the operator complicated, but also the data input means and the product are handled alternately, so that there is a problem of hygiene and a disadvantage that the data input means is stained with juice. On the other hand, from the customer's side, it has been pointed out that the desired product, the number of products, and the product type (color, size, etc.) may not be accurately transmitted to the operator (cashier) side.

[0008] In addition, there is a case where the customer himself / herself misunderstands the kind and quantity ordered by the customer himself / herself with respect to the product desired by the customer (for example, the kind of “oden”). Input may be dropped. That is, it takes time to register the product, add the registration, and deliver the product. In addition, products that are difficult for some customers to order loudly in public (for example, certain drugs or low-priced products)
There is also. In such a case, a new system that allows the customer to make a selection is desired. Not only products including menus but also products in a broad sense (for example, utility bill transfer service, delivery address selection, etc.) have similar problems and problems.

An object of the present invention is to provide a merchandise sales data processing apparatus which enables a customer to select a merchandise while viewing an image related to the merchandise, and to quickly and accurately register the selected merchandise.

[0010]

According to a first aspect of the present invention, there is provided a product sales system having an operator display and a customer display for displaying product sales data on registered products registered using the data input means. In the data processing device, a touch panel is provided on the customer display, and a product button group selected and operated by an operator on the operator display side can be displayed on the customer display and each of the product buttons displayed on the customer display. In the case where the customer can touch any product button selected by the customer from a group of product buttons including images related to the product, and the data input unit is used for a product corresponding to the product button touched by the customer. This is a product sales data processing device formed so that the product registration can be performed in the same manner as described above.

In the invention, for example, a product ("Oden")
The operator who has received an order request for the product button or “telephone card” performs an operation for selecting a product button group including an image corresponding to each product. Then, the commodity button group selected by the operator is displayed on the customer display. Thus, the customer selects a desired product by touching any product button displayed including the product image on the customer display. By placing each product image of each product button as, for example, a photograph of the product, the customer can visually and accurately select the product. Then, the product corresponding to the product button that has been touched is registered as in the case of using the data input means.

[0012] Therefore, the customer can select a product while viewing the image of the product and can register the selected product quickly and accurately, so that the customer service and the business efficiency of the operator can be greatly improved.

According to a second aspect of the present invention, there is provided a merchandise sales data processing apparatus having an operator display and a customer display for displaying merchandise sales data relating to a registered merchandise registered using the data input means. The customer display can display a group of product buttons on the customer display and a touch panel is provided, and the customer can select an arbitrary product button selected by the customer from a group of product buttons including an image of each product displayed on the customer display. The merchandise sales data processing device is formed so that merchandise that can be touch-operated and corresponds to a merchandise button touched by a customer can be registered as in the case of using the data input means.

In the invention, for example, a product ("Oden")
Or "phone card"), a group of product buttons including an image of each product is always displayed on the customer display. Thus, the customer can select a desired product by touching the product button displayed on the customer display.
If the image of each product button is put as, for example, a photograph of the product, the customer can select the product more accurately. Then, the product corresponding to the product button that has been touched is registered as in the case of using the data input means.

Therefore, the customer can select a product while viewing the image of the product and can register the selected product quickly and accurately, so that the customer service and the business efficiency of the operator can be greatly improved, and the operator's screen can be displayed. Since the labor involved in the switching operation can be further reduced, the operator can accurately and quickly prepare for the delivery of the registered product.

Further, the invention according to claim 3 is a commodity sales data processing apparatus wherein the image of each commodity button is a photograph or illustration of each commodity.

[0017] In this invention, since the image of each product button related to the product is a photograph or illustration of the product, the same operation and effect as those of the first and second inventions can be obtained. In addition, customers can select products more accurately and, for example, can visually and accurately select a telephone card of a customer's desired design from various designs and patterns of telephone cards, and also use, for example, steamy color photographs. Motivation to purchase can be further increased.

Further, according to a fourth aspect of the present invention, there is provided the merchandise sales data wherein the number is displayed on each of the merchandise buttons, and the displayed number is formed so as to be cumulatively updated within one transaction each time the merchandise button is touched. Processing device.

In this invention, the number (for example, the initial value N is "0") is displayed on the product button displayed on the customer display, and the number is incremented each time the customer touches the product button. (N = N + 1). That is, the number of orders in one transaction is cumulatively updated. Therefore, in addition to providing the same operation and effect as in each of the first to third aspects of the present invention, the product selected and ordered by the customer by himself / herself and the number thereof can be accurately determined from the display in the product button. You can know.

Further, according to a fifth aspect of the present invention, there is provided a product button which can display the same screen as the screen including the group of product buttons displayed on the display for customer on the display for operator and is touched by the customer. Is a product sales data processing device formed so that it can be recognized on the screen of the operator display.

In this invention, the same screen as the screen including the commodity button group displayed on the customer display is displayed on the operator display. Now, when the customer touches the product button on the customer display, the operator can recognize the selected product button on the screen of the operator display. For example, the product button is formed so as to be flickered or reversed. Therefore, in addition to providing the same operation and effect as in each of the first to fourth aspects of the present invention, the operator can prepare to hand over the product during customer selection (order). In addition, the operator selects a customer mistake such as an excessive number,
Be cautious of mischief.

[0022]

Embodiments of the present invention will be described below with reference to the drawings. (First Embodiment) This product sales data processing apparatus is shown in FIG.
As shown in FIG.
In addition, a touch panel 66 is provided on the customer display 65, and a group of commodity buttons 65B selected and operated by the operator on the operator display 61 side can be displayed on the customer display 65 and displayed on the customer display 65. Data input means (for a product that can be touch-operated by the customer with an arbitrary product button 65B selected by the customer from a group of product buttons including an image of each product and that corresponds to the product button 65B touched by the customer) 43, 71), so that the product can be registered. In this embodiment, the product registration by the touch operation of the product button 65B is processed as additional registration (ST13 in FIG. 5, FIG. 6).

The number of each product button 65B is displayed, and the customer display 65 (operator display 61).
Is formed so that the product button 65B is cumulatively updated (N = N + 1) within one transaction every time a customer (operator) touches the product button 65B.

In FIG. 1, an electronic cash register 1
Reference numeral 0 denotes an external input / output device connected to the personal computer 20 including a standard input device (keyboard 43). The appearance is shown in FIGS.

The personal computer 20 has a CPU 31, a ROM 3
2, a HDD (hard disk device) 41, an FDD (floppy (registered trademark) disk device) 42, a keyboard 43 as data input means, and a motherboard 30 which constitutes a control unit including a RAM 33 and a clock circuit (not shown). A communication interface (I / F) for performing data communication via the data communication line network 45 with the output ports (I / O) 46 and 47 and the outside (for example, the store controller 80 or a host computer which is a higher-level unit thereof). ) 44 etc. are connected.

The input / output port 46 is connected to a scanner (SCN) 71 and other input devices (such as a card reader) 73 as data input means.
7 is a printer (PNT) 75 as data output means.
And other output devices (automatic opening type drawer, card writer, etc.) 76 are connected. The control unit (3
0) includes a sound output means (speaker) 70, touch panels 62 and 6 through each controller (CONT).
6 are connected.

The image display control device 50 displays merchandise sales data and merchandise buttons 65 on an operator display (FIU) 61 and a customer display (BIU) 65 constituting the display 60.
B is controlled for display. In this embodiment, the merchandise sales data processing is suspended, and the merchandise commercial is displayed on the customer display 65 so that the merchandise to be sold and other merchandise can be strongly appealed. Also,
A touch panel 62 is attached to the operator display 61, and a touch panel 66 is attached to the customer display 65.

The touch panel 66 (62) is operated by the customer (or the operator) to touch the product button 65B displayed on the customer display 65 (the operator display 61) (see FIG. 7). It is provided to enable selection (input).

The HDD 41 stores a product button data name and a product image 65B classified by group (for example, by department) and multi-layered as necessary for display on the screen of the display (61, 65). Product button file 4
1B, the commercial file 41IG shown in FIG.
And the commercial image numbers stored in the commercial file 41IG (for example, G001, G002,
..) Are stored, and a commercial image file 41G of FIG. 1 that stores each image data (for example, compressed bitmap data) is formed.

The product button data (product name and product image number) of FIG. 2 and the commercials (number and image data) of FIG. 1 correspond to the interface (I / F) 4 of FIG.
4, image data storage control means (CPU 31, ROM 3) which is distributed from the outside (store controller 80) via the data communication line network 45 or the storage medium.
2) automatically updates and stores the files 41B, 41IG, and 41G. Further, in this embodiment, the product image data corresponding to each product image number can be stored in the commercial image file 41G. However, the product button data may be stored in the ROM 32 (or the like).

The operator inputs product data using the data input means (keyboard 43) (ST1 in FIG. 5).
0, YES), the registration control means (CPU 31, RO
M32) operates, and the product is registered (ST11).
However, in the case of this embodiment, for a product (for example, “Oden”) that the operator hands over the registered product to the customer, the touch panel 6 provided on the operator display 61 is used.
2, the user can select and input information in the same manner as in the case of additional registration by a customer described later in detail. That is, as shown in FIG. 7, similarly to the case of the customer display 65, the commodity button 65 </ b> B group is formed on the operator display 61 so as to be displayable and touch-operable.

That is, the operator performs a subtotal operation after registering the product (YES in ST12 of FIG. 5) and operates the keyboard 4
3 using the declaration key (not shown) above (S
If YES in T13, additional registration processing (ST14 ...
The process proceeds to ST141 to ST147 in FIG. Declaration is made before the closing operation (YES in ST15) as a 1 transaction end declaration and the accounting process (ST16) based on this.

Thus, when the operator performs an operation (YES in ST141 of FIG. 6) for selecting a desired group of product buttons 65B (screen: for example, "oden") from a plurality of group of product buttons 65B (screen), The commodity button group extraction control means (CPU 31, ROM 32) searches the commodity button file 41B of FIG.
The group 5B is extracted (ST142).

Then, a plurality of commodity button display control means (C
PU31, ROM32), as shown in FIG. 7, a plurality of product buttons 65B belonging to the extracted product button group,
It is displayed on the screen of the customer display 65 with the touch panel 66 (ST143). If the operator does not perform an operation for selecting a desired product button group (screen) from a plurality of product button groups (NO in ST141 of FIG. 6),
A preset reference product button group is displayed (ST1).
43). This is because it is possible to omit the selection operation of the operator with respect to the hot-selling products and the like at the counter.

When the product is, for example, "Oden", the product button 65B displayed on the customer display 65 includes the product image (for example, a photograph or illustration of "baked meat") in the product button file 41B ( And read from the commercial image file 41G), and
It is displayed in the commodity image display private area G on the upper side in 5B as shown in FIG. 8 (ST143). Further, the product name (“baked meat”) is displayed in the product name display private area I on the lower side in the product button 65B as shown in FIGS. 7 and 8 (ST1).
43).

Thus, on each product button 65B, an image of each product and characters (product name) are displayed. In this embodiment, the unit price of the product corresponding to the product name (for example, “$ 100”) is also formed so as to be displayed. Further, the numerical value (for example, “1”) shown in the upper right of FIG. 8 of the product button 65B is a case where the product (number) is determined by pressing (touching) the confirmation button K shown in FIG. (ST11 in FIG. 5) and additional registration (S
T145), the total number N in the one transaction is displayed.

That is, when a product button (for example, “baked fish”) 65B is touched (YES in ST144), the product (“baked meat”) is additionally registered (ST1).
45) is performed. Until that product (“baked meat”)
If the number of registered is, for example, "1" shown in FIG.
After the current touch operation, the number is increased (N = N + 1 = 1 + 1) to “2” shown in FIG.

Here, on the operator display 61, the same screen (FIG. 7) including the commodity button group displayed on the customer display 65 (ST143) is displayed (ST143), and additional registration (ST143) is performed. Regarding the product that has been subjected to ST144 (YES, ST145), the fact is formed so as to be recognizable on the screen of the operator display 61.

In this embodiment, the commodity button 65B
Is displayed as flicker. Needless to say, the product (product button) touched by the customer by the operator may be formed so as to be recognizable by another method of inverting and displaying the product button 65B.

The additional registration can also be performed by the customer touching the product button 65B displayed on the screen of FIG. 7 of the operator display 61 (62) (YES in ST144). The product can be additionally registered as in the case where the display product button 65B of 65 is touch-operated (YES in ST144). That is, in the case of a child or an elderly person, the customer display 65 can be used as a product selection guide.

When the operator (or customer) declares the end of the additional registration (YES in ST147), the additional registration process (FIG. 6) ends, and returns to ST14 in FIG. 5 (returns).

Thus, the tightening operation (Y in ST15 of FIG. 5)
ES), the accounting process (ST1) for the product registered (ST11) and additionally registered (ST145)
6) is executed. It should be noted that the merchandise sales data for merchandise registration, additional registration, and accounting processing is displayed on the operator display 61
And on the customer display 65 each time.

Note that after the accounting process and before the data input of the next customer, that is, while waiting for the merchandise sales data processing, the merchandise commercial is displayed (displayed) on the customer display 65 as a color moving image. At this time, a reduced digest (still image) that is a part of the moving image and is reduced is displayed on the display 61 for the operator. Therefore, various commodities can be strongly appealed to the customers, and the purchase motivation can be aroused.

In the first embodiment, for example, when an order for a product (“Oden”) is received, the operator declares additional registration (YE in ST13 of FIG. 5).
S) is performed, and a group of product buttons 65B including a product image (for example, a photograph of “baked meat”) corresponding to the product is selected (YES in ST141 of FIG. 6).

Then, the group of product buttons 65B is displayed on the customer display 65 as shown in FIG. 7 (ST14).
4). If not selected (NO in ST141), a screen of a group of reference product buttons is displayed. In any case, the same screen (FIG. 7) is displayed on the operator display 61 at this time.

Thus, the customer (or operator)
A customer's display 65 (operator's display 61) including a product image (for example, a photograph of “baked meat”) is displayed and a desired product button 65B displayed is touched to select the product (YES in ST144). By doing so, product registration (additional registration) can be performed. The registration control means (31,
32), additional registration is performed.

Since each product image of each product button 65B is a photograph (or an illustration or the like) of the product, the customer can accurately select the product. Then, the product corresponding to the product button 65B that has been touched is additionally registered (ST145) in the same manner as when the data input means (keyboard 43) is used. Therefore, the customer can select the product while viewing the image of the product and can register the selected product quickly and accurately, so that the customer service and the business efficiency of the operator can be greatly improved.

Further, when the product is a telephone card (product button 65B) of various designs and patterns shown in FIG. 10, for example, a telephone card of a customer desired design can be accurately selected from a plurality of types, and for example, You can increase purchasing motivation by using standing color photos.

Further, the number of each product button 65B is displayed, and the displayed number is formed so as to be cumulatively updated within one transaction each time the product button 65B is touched (YES in ST144). That is, the product button 65B displayed on the customer display 65 (the operator display 61)
Indicates the number (for example, the initial value N is “0”),
Each time a customer (or an operator) touches (inputs data on) the product button 65B (or the keyboard 43), the number is incremented (N = N + 1).

That is, since the number of orders in one transaction is cumulatively updated, particularly, the customer can select (order) the product himself / herself and the number thereof from the display in the product button 65B accurately.

Further, the same screen as that shown in FIG. 7 including the group of commodity buttons 65B displayed on the customer display 65 can be displayed on the operator display 61, and the commodity button 65B touched by the customer is displayed for the operator. Since it is formed so that it can be recognized (flicker display) on the screen of the device 61,
When the customer touches the product button 65B on the customer display 65, the operator can recognize the selected product button 65B, that is, the additional registered product of the customer and the total number thereof, on the screen of the operator display 61.
Therefore, the operator can prepare to hand over the product during the selection (order) of the customer. Further, the operator can pay attention to mistakes such as excessive numbers, mischief, and the like.

(Second Embodiment) The second embodiment has the same basic configuration as that of the first embodiment (FIGS. 1 to 4). Considering the case of a device (electronic cash register 10) that is specialized for "" or "telephone card") or installed near the product, the customer display 62 (operator display 61) includes A group of product buttons 65B including an image of each product (for example, a "telephone card") is always displayed (ST20 in FIG. 9). That is, a declaration (YES in ST13 of FIG. 5) or selection by the operator (S13 of FIG. 6).
(YES in T141) may not be performed.

In FIG. 9, a customer display (BIU) 65
When the customer touches the product button 65B displayed on the screen (NO in ST21), the product is registered (ST22). To that effect, the operator display (F
Displayed on the IU) 61 so that the operator can recognize it (ST23)
I do. Then, when the operator performs the closing operation (YES in ST24), the accounting process (ST25) is performed.

In FIG. 9, the data input means (43)
Since the product registration by the operator using is similar to the case of the first embodiment, it is not illustrated.

Thus, not only can the same operational effects as in the first embodiment be obtained, but also, for example, "Oden"
The handling of the electronic cash register 10 installed at the corner becomes very simple, and the customer can enjoy the free purchase of goods and the pleasure of the selection operation.

[0056]

According to the first aspect of the present invention, a group of product buttons selected and operated by the operator on the operator display side can be displayed on the customer display with a touch panel and each product displayed on the customer display. Is a product sales data processing device that can register a product in the same manner as using the data input means for a product corresponding to a product button touched by the customer on the product button (image) related to the customer. Since the product can be selected and the product registration of the selected product can be performed quickly and accurately, the customer service and the work efficiency of the operator can be greatly improved.

According to the second aspect of the present invention, the customer performs a touch operation while selecting a product button group that can display the product button group on the customer display and includes the displayed image of each product. Since it is a product sales data processing device that can register a product corresponding to a product button in the same way as using the data input means, the customer can select a product while viewing the image of the product and register the product for the selected product. Can be done quickly and accurately. As a result, customer service and operator efficiency can be significantly improved,
Since the labor involved in the screen switching operation of the operator can be further reduced, the operator can accurately and quickly prepare for the delivery of the registered product.

According to the third aspect of the present invention, since the image of each product button is a photograph or illustration of the product, the same effects as those of the first and second aspects of the invention can be obtained. In addition to being able to do more, customers can select products more accurately and, for example, various designs,
The telephone card of the design desired by the customer can be visually and accurately selected from the telephone cards of the pattern, and the purchase motivation can be further enhanced by using, for example, a steamy color photograph.

Further, according to the invention of claim 4, the number is displayed on each product button, and the displayed number is formed so as to be cumulatively updateable within one transaction each time the product button is touched. In addition to providing the same effects as those of the inventions of claims 1 to 3, the customer can select (order) the product himself / herself and the number of the product from the display in the selection button. Can be.

Further, according to the fifth aspect of the present invention, the same screen including a group of product buttons can be displayed on the operator display and the customer display, and the product button touched by the customer is displayed on the operator display. Since it is formed so as to be recognizable on the screen, it is possible to obtain the same effects as in the case of each of the inventions of claims 1 to 4, and furthermore, the operator can select the product while selecting (ordering) the customer. Ready to hand. Further, the operator can pay attention to customer's mistake selection such as excessive number, mischief, and the like.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a first embodiment of the present invention.

FIG. 2 is also a diagram for explaining a product button file.

FIG. 3 is an external perspective view of the electronic cash register viewed from the operator display side.

FIG. 4 is an external perspective view of the electronic cash register as viewed from the customer display side.

FIG. 5 is a flowchart for explaining a product registration operation.

FIG. 6 is a flowchart for explaining an additional registration processing operation.

FIG. 7 is a view for explaining a display mode of a product button group on a customer display (operator display).

FIG. 8 is a view for explaining a display mode of a product button.

FIG. 9 is a flowchart for explaining merchandise registration and additional registration processing operations according to the second embodiment of the present invention.

FIG. 10 is a diagram for explaining a display mode of a product button according to the first and second embodiments of the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 10 Electronic cash register (commodity sales data processing device) 20 Personal computer 30 Motherboard 41 HDD 41B Commodity button file 43 Keyboard (data input means) 50 Image display control device 60 Display 61 Operator display 62 Touch panel 65 Customer display 65B Product Button 66 Touch panel 71 Scanner (data input means) 75 Printer 80 Store controller I Product name G Product image

Continued on front page F term (reference) 3E042 BA01 BA05 CA10 CD02 CD03 CD10 CE06 CE07 EA01 5B049 AA01 BB11 CC05 DD01 DD02 DD05 EE02 EE07 FF02 FF03 FF04 FF09 GG05 5E501 AA13 AC08 BA03 BA05 CB05 EA10 EB05 FA03 FA03

Claims (5)

[Claims] 1. A merchandise sales data processing device having an operator display and a customer display for displaying merchandise sales data relating to registered merchandise registered using a data input means, wherein the customer display is A touch panel is provided, and a product button group selected and operated by the operator on the operator display side can be displayed on the customer display device and from a product button group including an image of each product displayed on the customer display device. An arbitrary product button selected by the customer can be touch-operated by the customer, and the product can be registered in the same manner as when using the data input means for a product corresponding to the product button touched by the customer. Product sales data processing device. 2. A merchandise sales data processing device having an operator display and a customer display for displaying merchandise sales data relating to registered merchandise registered using a data input means, wherein the customer display is A touch panel is provided that can display a group of product buttons and a touch panel is provided, and the customer can perform a touch operation on any product button selected by the customer from a group of product buttons including an image of each product displayed on the customer display. A product sales data processing device formed so that a product corresponding to a product button touch-operated by the user can be registered as in the case of using the data input means. 3. The merchandise sales data processing device according to claim 1, wherein the image of each merchandise button is a photograph or illustration of each merchandise. 4. The product button according to claim 1, wherein a number is displayed on each of the commodity buttons, and the displayed number is formed so as to be cumulatively updated within one transaction every time the commodity button is touched. Item 3. The merchandise sales data processing device according to item 1. 5. The operator's display can display the same screen as the screen including the commodity button group displayed on the customer's display, and displays the commodity button touched by the customer on the operator's display. The merchandise sales data processing device according to any one of claims 1 to 4, wherein the merchandise sales data processing device is formed to be recognizable above.