JP3829751B2 - Shared taxi reservation / service system - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
[0002]
The present invention relates to a shared taxi reservation / operation system for taxis reserved by a user from a terminal such as a mobile phone via a communication network.
[Prior art]
[0003]
According to the Ministry of Land, Infrastructure, Transport and Tourism's Kanto Transportation Bureau website (http://www.ktt.mlit.go.jp/JIDOU_1/tabi2/index.htm), there are six types of shared taxis:
・ Commuter-type shared taxi: Operates late in the morning and early to meet the demands of commuters ・ Recycled-type shared taxis: Mainly used as facility circulation taxis and widely used by the general public ・ Resort-type shared taxis: Residents in year-round resort areas Active as a foot ・ Sightseeing-type shared taxi: For tourist destinations where access to private cars is restricted for nature conservation ・ Depopulated taxi: Active as a foot in areas where route buses have been abolished ・ Airport-type shared taxi: Between airport and city center For example, a particularly late-night type taxi is a taxi that goes from a station to a residential area in the area after the last train or bus stops. The fare is about halfway between the bus and taxi, and you can run a fixed course for a fixed amount, or you can get off at a fixed amount anywhere between certain areas.
[0004]
A shared taxi such as this late night taxi has a problem that the departure time is limited in the form of an extension of a route bus. For example, flights that depart from a station at 3 am every day are not operating. In addition, there is almost no operation even during the time when local buses and trains operate. This is because the fare setting is cheaper than taking a taxi by one person, and taxi companies will not be able to make a profit if they cannot take a taxi at the same time, so only when it is likely to be profitable. This is because it operates as a regular flight.
[0005]
There is also a problem that the boarding place is limited. This is also because an operation mode in which departure is made only from a relatively large station or the like is employed in order to avoid the risk that even a single user has to operate at a fixed amount.
[0006]
As a conventional technique for improving the convenience of the user by relaxing the restrictions on the operation time and the operation area as described above, “operation method and system, reception processing system and computer described in JP-A-2001-2294952” Is a readable recording medium.
[0007]
In this technology, first, a plurality of usages are determined based on a plurality of service reservation information including vehicle usage dates and times, vehicle usage locations, destinations, and single / commitment desired information input from a plurality of users within a predetermined area. It is determined whether the same vehicle can be allocated to the customer. As a result, if the same vehicle can be dispatched, the user is notified of the reservation acceptance. In addition, the optimum operation route of the vehicle is searched based on the vehicle reservation date and time, the vehicle use place and the destination of each service reservation information, and the vehicle use place and the arrival time at the destination by the optimum operation route are obtained. The optimum operation route, the vehicle use place, and the arrival time at the destination are stored as operation plan information and notified to the vehicle side.
[Problems to be solved by the invention]
[0008]
However, the above-described conventional technology has a problem in that the profitability of the carrier is deteriorated because it does not adopt an aggressive systematic approach for increasing the occupancy rate and operating in a fully seated state . Therefore, the carrier becomes reluctant to such a service, resulting in inconvenience for the user.
[0009]
An object of the present invention is to provide a shared taxi reservation system that enhances the establishment of operation in a fully occupied state .
[Means for Solving the Problems]
[0010]
The shared taxi reservation / operation system of the present invention includes a reservation system (20 in FIG. 1) functioning as a server, a taxi terminal (30 in FIG. 1) provided in a taxi owned by a taxi operator, and a user of a taxi User terminal that sends to the reservation system the desired reservation information that is desired for reservation of carpooling, and contact information for receiving the presence or absence of desired reservation information from other users who are convenient for carpooling (10 in FIG. 1) is connected to the communication network (100 in FIG. 1), and when the reservation system receives the desired reservation information, the reservation system presents the usage fee to the user terminal and receives the contact information for the usage fee. is regarded as a note, it performs a matching process with the desired reservation information from the convenient other users to the carpool, rare that the matching has not yet established Notifies the reservation information to a contact of the user that may have been transmitted in the past, and is characterized in that to solicit taxi carpool.
[0011]
The solicitation is first made to the user of the first pattern who has transmitted the same desired reservation information as the desired reservation information, and if the matching is still not established, the section included in the desired reservation information is selected as the desired reservation information. This can be done for a user of the second pattern that has been (FIG. 8).
DETAILED DESCRIPTION OF THE INVENTION
[0012]
Next, embodiments of the present invention will be described with reference to the drawings.
[0013]
Referring to FIG. 1 showing the configuration of a system to which the carpooling taxi reservation system of the present invention is applied , this system includes a user terminal 10, a reservation system 20, a taxi terminal 30, and the Internet that interconnects them. The communication network 100 is configured. Of course, there are a large number of user terminals 10 and taxi terminals 30, but only one of them is clearly shown to avoid complication of the drawing.
[0014]
The user terminal 10 is an information processing device such as a personal computer. The user terminal 10 desires reservation information such as a boarding location, a getting-off location, a time at which the user wants to get on, and contact information for receiving a notification as to whether or not matching is established. Mobile phone and PDA having a function of transmitting the information to the reservation system 20 via the network 100.
[0015]
The reservation system 20 is used by a taxi business operator and is configured by an information processing device such as a workstation server. And the function which receives the desired reservation information and contact information which the user terminal 10 sent by user's operation, and performs a matching process is provided. Here, the matching process is a process of determining whether there is other user's desired reservation information that is convenient for carpooling. The matching is performed after presenting a fee to the user who has transmitted the desired reservation information. This prevents the user from canceling the reservation due to dissatisfaction after the matching is established.
[0016]
If the opponent who is convenient for carpooling does not reach the set number even when the user wants to board (desired boarding time), the matching is not established. On the contrary, the matching is established when a person who is convenient for carpooling within the time has reached the capacity. The number of passengers can be set as the number of users in a taxi and fixed in advance, or the number of passengers can be increased on the spot depending on the desired number of people. Change method).
[0017]
In addition, the reservation system 20 has a function of generating user identification information and transmitting the fact that the matching is established and the user identification information to all the user terminals 10 (contacts) when the matching is established. . The user identification information is information for identifying the user and the use contents (desired reservation information), and is generated as information unique to one reservation. Moreover, when matching is not materialized, the function which notifies the user terminal 10 (contact address) that matching was not materialized is also provided.
[0018]
The taxi terminal 30 is provided in a taxi owned by a taxi operator who uses the reservation system 20. The taxi terminal 30 receives and holds user identification information and desired reservation information of each user who plans to use the taxi from the reservation system 20.
[0019]
First, the basic operation of the shared taxi reservation / service system will be described with reference to FIGS. In the following description, it is assumed that the network 100 is the Internet.
[0020]
FIG. 2 shows a flowchart when matching is established in the shared taxi reservation / service system . First, the user accesses the shared taxi reservation homepage established by the reservation system 20 on the Internet 100 via his user terminal 10 (step A1 in FIG. 2). Then, the reservation system 20 prompts the user to input desired reservation information including information on a desired boarding place, alighting place, and a desired time of boarding on the screen of the user terminal 10 (step A2). The boarding location and the getting-off location may be an address, or a store name or a bus stop name if the place can be uniquely identified.
[0021]
FIG. 3 is an image diagram of the desired reservation information screen displayed on the user terminal 10. The boarding location is Shibaura, Minato-ku, Tokyo, the departure location is Aoba-ku, Yokohama-shi, Kanagawa, and the departure time is 23 December 2001. : 30 is shown. The desired reservation information input on the screen of the user terminal 10 by the user is transmitted to the reservation system 20 via the Internet 100 according to the user's instruction (click the “charge confirmation” button in FIG. 3) (step A3). .
[0022]
When the reservation system 20 receives the desired reservation information, the reservation system 20 calculates a usage fee using the information. The usage fee may be divided into several group areas in advance and set to a fixed amount for each group area. For example, if Minato-ku, Tokyo and Shinagawa-ku, Tokyo are group A, and Shinjuku-ku, Tokyo, and Shibuya-ku, Tokyo are group B, Shinjuku-ku and Shibuya-ku from any location in Minato-ku and Shinagawa-ku It is set as a flat fee up to an arbitrary place. In addition, a late night fee may be considered depending on the boarding time. The reservation system 20 transmits the calculated usage fee information to the user terminal 10 (step A4).
[0023]
When the user terminal 10 receives the usage fee information transmitted from the reservation system and displays it on the screen (step A5), the reservation system 20 provides contact information for receiving a notification as to whether or not the matching result has been established. The user is prompted to input on the screen of the user terminal 10 (step A6). If there is no objection to the fee indicated by the usage fee information, the user inputs contact information (for example, email address) yyzz@ddd.ne.jp on the screen of the user terminal 10 as shown in FIG. When the “reservation” button is clicked, the contact information is transmitted to the reservation system 20 via the Internet 100 (step A7). As a result, the customer agreed with the carpool.
[0024]
Upon receiving the contact information, the reservation system 20 performs a matching process using the desired reservation information received previously (step A8). The matching process in this embodiment is a process for determining whether there is other user's desired reservation information that is convenient for carpooling. The desired reservation information that is convenient for carpooling and There are cases where the desired boarding location and the getting-off location are included in the same area, and the desired boarding time is the same, as shown in FIG. Conceivable. In FIG. 5, three passengers X, Y, and Z get on from the same boarding area (region A), and the passengers X and Y get off in the region C, but the user Z gets off in the region B on the way. It is shown that.
[0025]
Even if it is time when the user wants to board (desired boarding time), if the number of opponents who are convenient for carpooling does not reach the capacity, matching is not established. On the contrary, the matching is established when the number of persons who are convenient for carpooling reaches the capacity within the time.
[0026]
The number of passengers can be determined by the number of users in one taxi and fixed in advance, or the number of passengers can be increased on the spot depending on the desired number of people (the type and size of taxis to be dispatched). Change method).
[0027]
If the matching is not established, the reservation system 20 transmits information to that effect to the user terminal 10 (contact address). In addition, if there is no taxi to dispatch even if matching is established, the reservation system 20 transmits information to that effect to the user terminal 10 (contact address), as in the case where matching is not established.
[0028]
When the matching is established and there is a taxi to be dispatched, the reservation system 20 generates user identification information for identifying the user and the use contents (desired reservation information), and the user terminal 10 is notified that the matching is established. It is transmitted to (contact address) (step A9). In addition, the reservation system 20 transmits the user identification information and desired reservation information of each user who has been matched to the taxi terminal 30 of the taxi to be dispatched (step A10).
[0029]
The taxi travels around each user's desired destination based on each user's desired reservation information transmitted from the reservation system 20, and the user identification information presented by the user to each user The user identification information held in the taxi terminal 30 is compared (step A11). As a comparison method, a taxi driver can visually confirm or digital information processing such as barcode reading can be considered. If these user identification information matches, the taxi operates by getting the user on board in exchange for the price (step A12).
[0030]
Now, in order to facilitate matching, the present invention discloses desired reservation information for which matching has not yet been established to other users, etc., and has also transmitted the same desired reservation information in the past. It is characterized by soliciting.
[0031]
First, when performing the matching process in the reservation system 20, the desired reservation information at that time is disclosed at a predetermined timing, such as when matching is established by several people. Publication is performed on a homepage established by the reservation system 20 on the Internet 100. A user who wishes to make a reservation by looking at the desired reservation information can use the user terminal 10 to access the home page and make a reservation.
[0032]
In addition to releasing the desired reservation information, an active method of soliciting taxi sharing by notifying the contact information of users who have used the reservation system 20 in the past by e-mail etc. adopt. For that purpose, it is only necessary to store the desired reservation information and contact information of the user having a use history in the reservation system 20 so that the contact information can be searched using the desired reservation information as a key.
[0033]
FIG. 6 is a flowchart illustrating an example of soliciting customers. In step A8 of FIG. 2, the matching process is not established as a result of performing the matching process for the user who wants to use the area A, the destination B is the area B, and the departure time is time T. There are many situations where you do. In such a case, a search is made for a user (user of the first boarding pattern) who has transmitted the desired reservation information that the boarding area is area A and the stop area is area B in the past ( step B1 in FIG. 6 ). Then, since one more person will be matched with the contact address, the user terminal 10 is notified by e-mail so as not to use a shared taxi or to solicit (step B2 ).
[0034]
If there is an application from the user who has been contacted, and the matching should be established as a result (YES in step B3), but if it has not been established (NO in step B3 ), the place of departure from the boarding place A in the past Because a user who has used the section included in the route to B as the desired reservation information (the user of the second boarding pattern) is searched (step B4 ), and one more person will be matched to the contact information. Invite the user terminal 10 by e-mail not to use a shared taxi or to solicit it (step B5 ). The subsequent processing is the same as the processing after step A8 in FIG.
[0035]
According to the present embodiment, taxi business sales person is not just waiting for a reservation from the user, however, along with the matching will still publish the hope reservation information that is not established, such as to other potential users By soliciting users, it is possible to increase the probability of matching and the probability of becoming full .
【The invention's effect】
[0036]
According to the present invention, when matching cannot be achieved, it is decided to invite taxi sharing to the past user by e-mail or the like, so that it is possible to increase the operation probability in the fully seated state .
[Brief description of the drawings]
[0037]
FIG. 1 is a diagram showing the configuration of a system to which a shared taxi reservation system of the present invention is applied . FIG. 2 is a flowchart when matching is established in the shared taxi reservation / operation system . joining taxi ride model example image diagram [6] the present invention in desired reservation image diagram of an information screen image view of the desired reservation information input screen displayed on the user terminal in the present invention; FIG 5 shows the present invention to be displayed Reservation system flowchart [Explanation of symbols]
[0038]
10,110 user terminal 20,120 reservation system 30,130 taxi terminal 100,200 network 140 dispatch system

Claims (2)

A reservation system that functions as a server, a taxi terminal provided in a taxi owned by a taxi operator, desired reservation information that a user wishes to make a reservation for the taxi sharing, and other things that are convenient for car sharing A communication network is connected to a user terminal that sends contact information to the reservation system for receiving notification about the presence or absence of desired reservation information from a user of
When the reservation system receives the desired reservation information, the reservation system presents a usage fee to the user terminal, and the reception of the contact information is regarded as an acceptance of the usage fee. Matching processing with the desired reservation information from the person,
A shared taxi reservation / operation system characterized by notifying the contact information of a user who has previously transmitted desired reservation information for which matching has not yet been established, and soliciting taxi sharing . The solicitation is first performed for a user of the first pattern who has transmitted the same desired reservation information as the desired reservation information, and if the matching is still not established, the section included in the desired reservation information is selected. The shared taxi reservation / operation system according to claim 1 , characterized in that it is performed for a user of a second pattern that has been set as desired reservation information.

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