JP3785133B2 - Information sharing support method - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
In the present invention, knowledge, know-how possessed by individuals, information such as documents created by individuals, computer software, and works such as paintings can be disclosed on, for example, a computer network and shared via the computer network. The present invention relates to an information sharing support system.
[0002]
[Prior art]
In recent years, with the spread of computer networks, it has become possible for personal information transmission methods to be directly disclosed to anyone from the conventional method of passing through an organizational hierarchy. These changes in the environment make it easier for individuals to publicly disclose information, making it easier to appeal their characteristics and results, and at the same time sharing the results, information, know-how, and knowledge of individuals, Overall intellectual productivity is also improved.
[0003]
In addition, with the development of communication network technology, a framework for allowing individuals to freely distribute their own information has been established. For example, it has become possible for individuals to send information to the world via electronic news, electronic mail, WWW, and the like.
[0004]
Such a computer network functions as an information sharing infrastructure, and with the advancement of such networking, the development of information sharing infrastructure has progressed. However, the infrastructure development only sets the necessary conditions for information sharing. However, just because the infrastructure is in place does not necessarily mean that information sharing itself is promoted.
[0005]
Information sharing involves sharing information, knowledge, and know-how that each member individually accumulates and manages with the aim of improving their intellectual productivity. Expected to improve intellectual productivity.
[0006]
As a means for sharing information on such a computer network, an electronic bulletin board on the computer network, a homepage on the Internet, or the like is used. By presenting a reference record for public information, an information publisher can react to the public information. Can be known to some extent.
[0007]
However, as mentioned earlier, the computer network only facilitates information sharing. As soon as the computer network is established, information sharing is actually promoted, and the entire group's intellectual Productivity improvements are not achieved. That is, if the information is published through a computer network, the information is not immediately used, so if the information is simply published and can be referred to by the group, but not actually used, That information is not shared and does not lead to an improvement in the intellectual productivity of the entire group.
[0008]
And there was no way to encourage the sharing of public information by actually using such public information and clarifying the contribution that contributed to the improvement of intellectual productivity of the entire group.
[0009]
On the other hand, electronically disclosed information has a feature that it can be easily copied and reused for processing and provision to others. By combining and processing information provided by others, each individual creates and transmits new valuable information that was not found in the original information. By repeating this process, information can be verified, added, and modified by a plurality of people in a short period of time, and more concentrated information with high utility value can be generated.
[0010]
However, it is a problem because in many cases it is reused in a manner contrary to the intention of the original information sender. Regardless of intention, the recipient of information refers to the information in a way that misunderstands the intention of the sender, and sends the information again by adding a distorted interpretation or adding an incorrect evaluation. Lower the value of information.
[0011]
On the other hand, even if the first caller protests, it becomes a muddy game, and multiple human time and resources are spent on barren discussions, leaving the creative process untouched It will end in.
[0012]
As a system that supports creative collaborative work by a plurality of users, an electronic bulletin board and groupware that supports collaborative document creation are known. However, these systems can support commenting on documents submitted to a common workspace, but each individual collects information stored on his site and edits that information. In addition, it is impossible to support the distribution of information in a form that creates information with added value by combining with other information.
[0013]
Moreover, it cannot cope with the problem of reuse against the intention of the caller.
[0014]
Furthermore, in the permission management of file system on the network, it is possible to give authority to whether or not other people can refer to the information owned by the individual, but others who have referred to the information. It is not possible to give authority to the information whether or not the information can be reused. Even if it is reused without permission, the owner of the information has no way of knowing.
[0015]
In this way, in the conventional method, when reusing information owned by another person, it is left to the discretion of the original owner to obtain permission from the original owner. The time and labor required for this have greatly hindered information distribution. Even for the owner, depending on the partner and the reuse method, it may not be necessary to grant permission one by one, and time and effort related to unnecessary permission should be reduced.
[0016]
On the other hand, if it is reused without permission, if the owner is not aware, the distribution of the information will not bring any benefit to the owner, and even if the owner notices it later, as mentioned above There are many cases where reuse-related problems occur against unintended intentions, and there are few things that can be wasted time and effort for both the owner and the reuser.
[0017]
To summarize the above, it is necessary to solve the following problems in order to make it possible for a plurality of users to reuse published personal information easily and meaningfully.
[0018]
First, data possessed by an individual has various meanings, and the value of data varies depending on the situation of the person viewing the data. The determination of whether or not certain data can be reused varies depending on the situation. For this reason, in order to publish information in consideration of reuse, in addition to setting the authority whether or not to disclose certain information to a specific individual, others who have acquired the published information can reuse it. It is necessary to set whether or not it is possible.
[0019]
However, there are a wide variety of forms of reuse, and it is difficult and requires a lot of labor to make judgments and make settings for all these cases.
[0020]
In addition, as the published information is reused, various meanings are given, and there is a possibility that new information that was not anticipated by the individual who was originally released may be born. However, simply allowing information to be reused and publishing information does not make the new information that is generated as a result of the reuse of information known to the individual who has made it public, and benefits from being made public by the person who made the original information public. May cause a loss of motivation to disclose information. Since the original owner is likely to add more useful information to the new information, the loss of opportunity is a significant loss in the creative process.
[0021]
However, if the owner who has passed information regarding all reuses such as grandchildren and grandchild grandchildren is notified, the communication load increases explosively.
[0022]
[Problems to be solved by the invention]
As described above, the conventional information sharing means as described above can know the number of times of reference of information published by itself, but there is a problem that it is not clear how useful it is for the reference person. It was. The number of times of reference simply indicates the number of times information is referred to, and is not information indicating the value of public information such as how useful it is for each information reference person and how it is used. For example, whether there is a large number of referrals and the average value of benefit is low, or whether the number of referrals is small but the average value of benefit is high, the decision on which type of information is more valuable depends on the type of information It depends on individual values.
[0023]
Therefore, the conventional system that only shows the number of references does not provide sufficient feedback to the information publisher, and it is not possible to obtain a clear reward for publishing information, and there is insufficient motivation for information disclosure. As a result, there was a problem that the culture of information disclosure was difficult to establish.
[0024]
Further, in the conventional information sharing support display system, when information provided to another person is processed without permission and provided to a third party, there is a means for the owner of the original information to know or limit the information. There wasn't. Therefore, it is difficult for the original owner to obtain useful information derived from the distribution of the information.
[0025]
In addition, wasteful time and effort are often spent to solve problems related to reuse that are against the intention of the owner.
[0026]
Furthermore, because there was no explicit indicator for measuring the activities of the people who actually used the information released by others to improve their intellectual productivity, the activities of such individuals belong to them. There was no means to evaluate how much they contributed to the improvement of intellectual productivity of the entire group, that is, those who referred to or used public information, and there was no way to encourage such activities.
[0027]
Therefore, even if the disclosure of information is evaluated and encouraged, if there is no way to evaluate the use of the disclosed information itself, only the disclosure of information is promoted. As a result, there has been a problem that the overall productivity improvement itself is not necessarily achieved.
[0028]
Therefore, the present invention has been made in view of the above problems, and for the information released by an individual, the result of evaluating the public information according to the usefulness of the person who referred to the public information is fed back to the information publisher. It is an object of the present invention to provide an information sharing support system in which individuals are motivated to disclose information and can promote information sharing and information sharing in an organization.
[0029]
In addition, various information owned by individuals can be disclosed to various persons in an appropriate form, and information released by individuals can be reused within the scope that does not deviate from the intention of disclosure. An object of the present invention is to provide an information sharing support system that can notify the publisher of the original information and can promote information disclosure and information sharing in the organization.
[0030]
Furthermore, by using the published information to actually improve the productivity and evaluating the contribution of the referrer who contributed to the improvement of the productivity of the group to which it belongs, In addition to being open to the public, it is truly shared and effectively utilized by the group and not only improves the intellectual productivity of the individual, but also improves the knowledge of the entire group to which the individual belongs. An object is to provide an information sharing support system that can improve productivity.
[0031]
[Means for Solving the Problems]
An information sharing system that supports sharing of information by disclosing personal information to a plurality of users according to the present invention includes storage means for storing personal public information, public information stored in the storage means, and the public information. Provided by the information providing means based on the notification condition, and an information providing means for providing a notification condition for notifying an information provider who provided the public information of a user's usage status for A notification means for notifying the information provider of the detected user usage status when the user usage status for the public information is detected, wherein the notification condition can be changed only by the information provider; , Various information possessed by individuals can be disclosed to various persons in an appropriate manner, and information disclosed by individuals has been reused and reused within the scope of their intentions New information generated result can be notified to the publisher of the original information, can facilitate the sharing of information in the information publishing and organization.
[0032]
DETAILED DESCRIPTION OF THE INVENTION
Embodiments of the present invention will be described below with reference to the drawings.
[0033]
(First embodiment)
FIG. 1 is a schematic block diagram of the information sharing support system according to the first embodiment.
[0034]
In FIG. 1, the information sharing support system 50 includes an information registration unit 1, an information reference unit 2, an evaluation input unit 3, an evaluation unit 4, an emotion recognition unit 5, an evaluation result notification unit 6, an input / output unit, and a public information storage unit 8. The reference history accumulating unit 9 is used.
[0035]
The information registration means 1 generates information such as documents, computer software, and pictures describing personal knowledge and know-how and stores them in the public information storage means 8.
[0036]
The information reference unit 2 is for a user other than the information publisher to search, refer to, and use information stored in the public information storage unit 8. The reference history referred to by this unit is the public information storage unit 8. Is stored in the reference history storage means 9 in association with the public information.
[0037]
The evaluation input means 3 is for an information referer to input an evaluation related to the disclosed information.
[0038]
The evaluation unit 4 searches the public information storage unit 8 for information disclosure results, the reference history storage unit 9 searches for information reference results, and totals personal evaluations for the public information input by the evaluation input unit 3. The referrer identification information and the evaluation information input by the result and the evaluation input unit 3 are stored in the reference history storage unit 9 in association with the public information.
[0039]
The emotion recognizing means 5 recognizes the emotion from the data consciously or unconsciously input by the information reference person, and the emotion result recognized here is reflected in the evaluation means 4 as the satisfaction level of the referred information. Is done.
[0040]
The evaluation result notification means 6 notifies the information publisher and authorized persons of the evaluation result stored in association with the relevant public information from the public information storage means 8.
[0041]
Input / output means 7 is connected to these means, whereby the user inputs necessary information and the system presents information to the user. In addition, the information sharing support system 50 is configured to control the transmission / reception of data via the network by the input / output means 7. That is, a plurality of information sharing support systems 50 connected on the network can access public information stored in each by communicating with each other via the input / output means 7.
[0042]
FIG. 1 shows a form in which a plurality of information sharing support systems 50 access public information by communicating with each other via a network. However, the present invention is not limited to this case. The intended function is completed. That is, a mode in which a third user accesses the stored public information with respect to a certain information sharing support system 50 is also effective. In the following description, the information sharing support system may be simply referred to as a terminal.
[0043]
FIG. 2 shows information contents stored in the public information storage means 8 in such an information sharing support system. Each type of information includes an information identification number 21, an attribute 22, and an attribute value 23 as shown in FIG. Attributes include title, publisher, publication date, classification representing know-how, software, painting, etc., business classification, classification representing topic or other information category, related information, keywords for search, contents, reference history, etc. is there.
[0044]
Fig. 2 (a) is an example of know-how information. The title is the procedure for holding the lecture, the publisher is Taro Yamada, the release date is October 1, 1995, the type is know-how, the classification is visitor service, and related information. Shows how to write the requested document (information identification number # 200), list of academics (# 350), and the keywords are lecture, visit, university professor and agenda, and the contents are (1) to (7) The procedure is described.
[0045]
Further, as a reference history, an identification number such as a file storing a reference history for each individual is described. In this example, / log / # 24, / log / # 38, / log / # 105 It shows that it is referred from 3 cases.
[0046]
FIG. 2B is an example of computer software. The title is a budget management program, the publisher is Momoko Yoneyama, the release date is May 10, 1993, the type is software, the classification is budget management, and the related information is Arrangement request list, keywords are budget, purchase schedule and overtime, content is program file / etc / yosan-kanri, reference history is / log / # 60, / log / # 62, / log / # 120 Yes.
[0047]
Next, a method for inputting information via the information registration unit 1 will be described.
[0048]
FIG. 3 is a diagram showing a specific example of the user interface of the information registration unit 1.
[0049]
The information registration window A101 includes a main screen A102 and a control panel A103.
[0050]
A “classification designation” button A104 on the control panel A103 designates the classification of information. The classification that is one of the attributes of the information stored in the information storage means 8 also indicates the business classification or information category to which the information belongs. A user who accumulates information designates a classification related to the information via the information registration means 1, and the information is accumulated in the information accumulation means 8 in association with the classification.
[0051]
When an information publisher (hereinafter referred to as a user) selects a “classification designation” button A104 on the control panel A103, a conceptual diagram of a division system related to information is displayed on the main screen A102 in a network form, for example. The The user associates the classification with the information to be registered by selecting one or more classifications from the classifications displayed on the window A102.
[0052]
An “information input” button A105 on the control panel A103 is used to instruct switching to a mode for inputting public information. When the user selects an “information input” button A105 on the control panel A103, the main screen A102 is switched to a screen for inputting information contents.
FIG. 4 shows a display example when the user inputs information in the text format on the information registration window A101.
[0053]
The user inputs the title, type, format, and content of the information to be entered and published. The contents can be input directly, or by specifying a specific file name that has already been edited, the contents of the file can be disclosed as information. In this example, the text is in the form of information disclosed by the user. However, the information to be registered in the information storage unit 8 in the information sharing support system is not limited to the text format, and still images, moving images, sounds, programs It is also possible to share information such as the execution format by specifying the file name.
[0054]
Next, a method for searching and referring to public information stored in the information storage unit 8 through the information reference unit 2 will be described.
[0055]
FIG. 5 shows a specific example of a user interface for searching and referring to information via the information reference means 2.
[0056]
In FIG. 5A, the information search window A301 includes a main screen A302 and a control panel A303. An information referrer (hereinafter referred to as a user) designates search target information by selecting “classification designation” and “keyword designation” buttons on the control panel A303. For example, when a “classification designation” button A303 is designated, a conceptual diagram representing a classification system of target information is displayed on the main screen A302, and the corresponding classification is selected.
[0057]
When the user designates the “execute search” button A305 on the control panel A303 after designating a category or keyword, information related to the designated category or keyword set is retrieved. When there are a plurality of search results, the information reference means displays a subject list of each information, and the user selects information to be referred to from the subject list, thereby specifying target information.
[0058]
In FIG. 5A, a subject list of a plurality of information is displayed on the main screen A302.
[0059]
FIG. 5B is a display example of a screen on which the user is referring to the information of FIG. 5A via the information reference unit 2.
[0060]
Further, the user can input an evaluation for the information referred to via the information reference means via the evaluation input means 3. In the example of FIG. 5B, when an “evaluation input” button A402 is designated on the control panel A401, the screen is switched to the evaluation input screen, and the user can evaluate the reference information.
[0061]
In addition, this system accumulates responses for each individual who referred to the information for the purpose of promoting information sharing, and the information referer does not input the evaluation so that the information referee can feed back the evaluation result. When the button A403 is instructed to end the information reference, the screen is switched to the evaluation input screen to prompt the user to input an evaluation for the information.
[0062]
FIG. 6 is a display example of an evaluation input unit that prompts a user who has referred to information to input an evaluation of the information. FIG. 6A includes a button A502 for switching to a detailed evaluation input screen on the evaluation input window A501 and three types of buttons A503 for inputting a rough evaluation. It is possible to input an evaluation by selecting it. Each of the three types of buttons sensuously shows a rough evaluation of good, normal, and bad using face marks. If you want to enter a detailed evaluation for that information, select button A502, and if you want to give a simple evaluation because there is no time, select one of the three types of buttons A503. Good. By preparing a simple evaluation input method such as the button A503, it is possible to obtain an evaluation of information without exception from a user who has referred to the information.
[0063]
Further, when the user who has referred to the information tries to end the reference without performing the evaluation input, a message A504 prompting the evaluation input is displayed so that the evaluation is collected from all the information reference persons. .
[0064]
FIG. 6B is a display example of the detailed evaluation input screen displayed by selecting the “detailed evaluation input” button A502 in FIG. The user inputs evaluations such as effectiveness, reusability, and recommendation to others as numerical values for the information that he / she referred to, or inputs evaluations other than numerical evaluations as comments. You can also The evaluation information input here is stored in the reference history storage unit 9.
[0065]
In addition, by instructing the “notification to information publisher” button A 601 on the detailed evaluation input screen, the inputted evaluation can be directly notified to the information publisher by means such as electronic mail. By notifying the information publishers directly about the comments that have been written, the information publishers can know the reaction to the public information in a timely manner, and the public information has been added, the second version that has been processed and the new version released. It is also a motivation to do.
[0066]
Next, the processing operation for notifying the information publisher of the evaluation result will be described with reference to the flowchart of FIG.
[0067]
First, the public information storage means 8 searches for public information registered by the information publisher who is going to refer to the evaluation result now (step S1), and displays a public information list (step S2).
[0068]
FIG. 7 is a display example of the information list displayed at this time.
[0069]
Reference numeral 71 denotes an information disclosure list display window. By selecting a button 72, a list can be displayed by specifying any of classification, keyword, and type. For example, when a classification is selected, a conceptual diagram showing a classification pair system as described with reference to FIG. 3 is displayed, and a list is displayed by designating a corresponding classification from there. For example, in FIG. 7, when the latest information is designated as the classification 73, when the business relation is designated as the classification 74, and when software is designated as the type 75, the display screen is called to display a list.
[0070]
In this way, the information publisher can refer to the personal public information list, but can also refer to the evaluation result of the public information.
[0071]
When the evaluation list 76 button in FIG. 7 is selected (step S3), the evaluation result for the public information displayed on the screen is displayed (step S4).
[0072]
FIG. 8 is a display example of the evaluation result. 81 is an evaluation list window classified by classification, and in the example of FIG. 8, the evaluation result for the public information whose classification is the latest information is displayed. On the right side of the title 82, a rough evaluation result 83 input using the A503 button in FIG. 5 is displayed in a graph format. The number of face marks representing the evaluation result indicates the number of cases referred to. The information publisher can grasp the rough evaluation result of the personal public information by viewing the evaluation result display.
[0073]
Here, if you want to see more detailed evaluation results, select the detailed information display button 84 displayed by selecting one face mark (step S5), the submenu 85 will be displayed, and the graph display will be selected. Then, the evaluation result for the public information is displayed in a graph.
[0074]
FIG. 9 is a display example when the evaluation result of the specified public information is displayed in a graph. When the information publisher checks and specifies the index to be referred to from the index A801 such as the validity, reusability, recommendation to others, etc. of the input evaluation result, the evaluation result of the information is aggregated and instructed. The result of evaluation by the evaluation function using the index is displayed as the graph of FIG.
[0075]
Here, when an evaluation list is selected, the process proceeds to detailed information display processing of evaluation results for the public information. At this time, even if the name displayed in FIG. 7 is selected (step S6), the process proceeds to the next process.
[0076]
The reference history of the selected information is extracted (step S7), and the referrer and the evaluation result are displayed for all the reference histories (step S8).
[0077]
FIG. 10 is a display example when the public information evaluation results are displayed as a list.
[0078]
For the evaluation of the public information, a name 101 such as a login name that can identify a referrer and a value 102 that is quantified by an evaluation function are displayed in a tabular form in descending order of evaluation value.
[0079]
The information publisher can specify a line indicating the evaluation made by a certain information referer on the table and display the contents in detail. For example, when the individual button 103 is selected (step S9), detailed information of evaluation for each information reference is displayed (step S10).
[0080]
FIG. 11 is a display example of a screen for presenting in detail the contents of evaluation made by a certain information reference person. It is composed of a name 104 that can identify an information referrer, an index for summing up the evaluation results input in FIG. 9, its value 105, and a comment field 106. The information publisher can refer to these displays to know how useful the public information is and how it was used for each information reference person. Moreover, the information publisher can know more detailed reaction based on the contents described in the comment column, and can obtain hints for expanding or improving the public information, the next information disclosure, or the like.
[0081]
When the referrer information 107 in FIG. 11 is selected (step S11), profile information such as the business type of the information referer is displayed (step S12). This makes it possible to know to whom the public information was useful.
[0082]
FIG. 13 is a flowchart showing a process for notifying a person who can refer to the evaluation result of another person, such as an administrator, for the total evaluation of the public information for each information publisher.
[0083]
First, by performing a predetermined operation through a predetermined display window, the public information storage means 8 searches for public information registered by the information publisher who is going to refer to the evaluation result now (step S20), and the total score Is initialized ("0") (step S21). A reference history identification number is extracted from the reference history storage means 9 (step S22), and evaluation data is extracted from the corresponding file (step S23). An evaluation value is determined with reference to the evaluation data and an evaluation table prepared in advance (step S24), and added to the total score (step S25). Steps S22 to S25 are performed until the above processing is completed for all reference histories.
Repetitively (step S26), the finally calculated total score is notified as an evaluation result (step S27).
[0084]
(Second Embodiment)
Next, a technique for inputting and using the emotional state of a public information referer as an individual evaluation value will be described.
[0085]
The information sharing support system 50 according to the second embodiment suffices to have the configuration shown in FIG. 1, but it is sufficient that at least the configuration shown in FIG. 14 is provided. In FIG. 14, the same parts as those in FIG.
[0086]
That is, only the emotion recognition result is used without using the input evaluation data in the evaluation input means 3.
[0087]
In FIG. 14, the input / output means 7 receives one or more inputs of text, still images, moving images, voices, and the like via a network. You may accept directly from input devices, such as a keyboard, a mouse | mouth, a microphone, and a camera, not via a network.
[0088]
The information registering means 1 is for registering information that the user makes public to others in the public information accumulating means 8.
[0089]
The information reference unit 2 is for searching, referring to, and using information registered in the public information storage unit 8.
[0090]
The reference history accumulating unit 9 accumulates an identifier of information on which an operation such as search / reference is performed, and information reference results such as a user identifier and date / time if necessary.
[0091]
The emotion recognizing means 5 recognizes the user's emotion from the data consciously or unconsciously input by the user, and recognizes the emotion using the response content with the user via the information reference means 2.
[0092]
The emotion recognition means 5 may be configured as shown in FIG. That is, it has an emotion expression dictionary 60 for extracting expressions (emotion expressions) representing emotions included in texts and voices input by the user, and the emotion information extraction means 61 uses the emotion expression dictionary 60 to express emotion expressions. The result is extracted, and the result is sent to the emotion state determination unit 62. The emotion state determination unit 62 recognizes the user's emotion using the extraction result.
[0093]
Further, the emotion recognition means 5 may be configured as shown in FIG. That is, the emotional state determination unit 62 determines the emotional state by using both the extraction result of the emotion information extraction unit 61 and the response content with the user via the information reference unit 2. The emotion recognition result is registered in the reference history accumulating unit 9, for example.
[0094]
The evaluation unit 4 in FIG. 14 calculates an individual evaluation value, evaluation value statistics, and the like for the public information using the information reference performance and the emotion recognition result stored in the reference history storage unit 9. Evaluation results are also stored in the reference history storage means 9.
[0095]
The evaluation result notification means 6 notifies the person who has authority (such as an information provider or a user who is referring to the information) of the individual evaluation value.
[0096]
The processing operation of the information sharing support system 50 having the configuration shown in FIG. 14 will be described below with reference to the flowchart shown in FIG.
[0097]
FIG. 19 shows an example of the interface screen of the present embodiment.
[0098]
The information reference means 2 understands the user's input, searches for the corresponding information from the information in the public information storage means 8, and presents the result to the user (steps A1 to A4). Details of search execution and response sentence generation in the above-described natural language are described in, for example, Japanese Patent Application No. 7-86266 and Japanese Patent Application No. 7-235805.
[0099]
The input understanding / response generation is not limited to text, and may be realized by menu selection, speech recognition and speech synthesis, or a combination thereof. An implementation method mainly using sound is a technique known in Japanese Patent Laid-Open No. 5-216618, for example.
[0100]
For example, an input / output interface as shown in FIG. 18A is displayed when an open information reference person (referred to as a user here) performs an operation such as inputting a command. The upper part of the input / output interface is a graphics or text window for displaying the retrieved data, and the lower part is a text window for receiving a search command and displaying a response.
[0101]
For example, a message or prompt such as “What is your business?” Is displayed in the lower text window. When the user inputs a search sentence such as “I want to read a business show business trip report”, the search result is displayed in the upper window, and at the same time, there are 13 responses, such as “Which do you see?” Is presented. Here, if the user selects a document “Planning-Shimada” using a pointing device such as a mouse, the selected document is displayed as shown in FIG. A response sentence such as “Do you want to see other things?” Is output, and the user responds “Thank you.”
[0102]
Next, it progresses to step A5 and emotion recognition is performed. There are roughly three methods for emotion recognition. First, there is a method of estimating an emotion by extracting an expression (emotional expression) that can be generally interpreted as expressing an emotion from a user's conscious or unconscious behavior (input sentence, speech, gesture, facial expression, etc.). Next, there is a method of estimating the user's emotion from the context by analyzing the current situation of the user. Finally, a plurality of the above methods are combined to recognize emotions. For example, with regard to facial expression recognition, Morishima et al. (NICOGRAPH Proceedings, pp. 17-25, 1993) and other techniques for recognizing user emotions from non-verbal information such as phonetic information contained in speech are Kanazawa et al. Information Communication Society Proceedings D-II, Vol.J77-D-II, No.8, pp.1512-1521).
[0103]
Also, speech recognition of emotional words with linguistic information instead of temperament information is, for example, Takebayashi et al. (Electronic Information Processing Society Journal, D-11, Vol. J77-D-11, No8, pp1417-1428, etc.), 1 Japanese Patent Application No. 7-86266 describes in detail a method of performing emotion recognition using the results of both linguistic information speech recognition and non-linguistic information speech recognition for one utterance.
[0104]
In addition, as a method for estimating emotion from the situation, an attempt to estimate the emotional state of a character from a description of a story is Lehnert et al. “Computers: Three Computer Models”, 1987) As a composite of both, there is Shibazaki et al. (Japanese Patent Application No. 7-235805).
[0105]
If the first method is used in the emotion recognition unit 5, for example, the emotion recognition dictionary 60 having the contents as shown in FIG. 19 is provided, and the emotion expression included in the input from the user is extracted.
[0106]
By referring to the emotion expression dictionary 60 of FIG. 19 by the emotion information extraction means 61, in FIG. 18, from the user's input of “This is OK. Thank you”, “This is OK-> Satisfaction (Medium)” “ Emotion information such as “Thank-> Satisfaction (Medium)” is extracted.
[0107]
The emotional state determination means unit 62 performs a calculation such as taking an average of the emotion information, and determines the emotional state of the user as “emotion: satisfaction, degree: medium” or the like.
[0108]
As for the types of emotions, not only satisfaction and dissatisfaction, but also preparing emotion expression dictionaries such as surprise, disbelief, sadness and boredom makes it possible to recognize those emotions. In addition, the same processing as text is performed when extracting a single word such as “he” of the user, a gesture such as a nod, and an emotional expression such as a smile.
[0109]
The evaluation means 4 determines an evaluation value using the emotional state. For example, a positive evaluation is obtained if the emotion is satisfactory, and a value such as an evaluation value = + 2 is determined if the degree is medium, and the value is stored in the reference history storage unit 9 (step A6). Further, the evaluation values in the reference histories of other users may be used for averaging, or the relative evaluation values may be calculated and registered in comparison with other registered public information.
[0110]
The above process is executed until the search process is instructed by the user (step A7). If the search of the user's desired public information fails in step A3, the process proceeds to step A7.
[0111]
The average value or relative evaluation value of these evaluation values can be shown to the user when the user searches for information. For example, in FIG. 20 (a), the user's search phrase “I want to be interesting” is shown to the user by color-coded by the evaluation value of the axis such as “interesting <-> boring (difficult)”.
[0112]
Further, as shown in FIG. 20B, the most popular document is presented in response to the user's input of “Tell me about good reputation”.
[0113]
In the configuration of FIG. 1, the evaluation input unit 3 is provided in addition to the emotion recognition unit 5. As shown in the flowchart of FIG. 21, both the evaluation value input from the user and the result of emotion recognition are obtained in the evaluation unit 4. In the case (step A9), the evaluation value is calculated using both (step A10).
[0114]
Alternatively, as shown in the flowchart of FIG. 22, after the evaluation value is calculated in step A10, the result is shown to the user (step A11), and the change is allowed (steps A12 to A13).
[0115]
The emotion recognition means 5 may further be configured as shown in FIG. That is, when evaluation data for the information referred to by the user is obtained, this is also used to determine the emotional state of the user. For example, as shown in FIG. 20 (a) by the function of the information reference means 2, the system presents the document designated by the user, and then, as shown in FIG. 21 (b), the function of the evaluation input means 3 Prompt for evaluation such as “How is it?” “Is it interesting?” On the other hand, when there is a user input such as “Yeah, OK”, the input sentence can be analyzed to obtain the user's evaluation value. At the same time, emotion information such as “emotion: satisfaction, degree: low” is obtained by the emotion recognition means 5. The evaluation means 4 calculates an evaluation value based on both values.
[0116]
FIG. 24 shows a storage example of reference history contents stored in the reference history storage means 9 in such an information sharing support system. In the reference history related to certain public information, the referrer and each evaluation item are stored in a table format. 201 is an item name constituting the table, and 202 is each item value.
[0117]
log # is the identification number of the reference history, userID is the identifier of the referrer, and evaluation A is the evaluation result input using the A503 in FIG. 6A via the evaluation input means 3 (3) Normal (2) Indicates bad (1). Evaluation B is an evaluation result obtained through the emotion recognition means 5 and indicates satisfaction (3) normal (2) dissatisfaction (1). Effectiveness, reusability, and recommendation are the values input in FIG. 6B of the evaluation input unit 3, and the evaluation points are the evaluations input through the evaluation input unit 3 and the emotion recognition unit 5. The calculated evaluation score and comment represent the file name in which the comment input in FIG. 6B is described. The reference time indicates the time when the information was referred to in seconds. The presence / absence of a copy indicates whether or not the information has been downloaded. The reference time and the presence / absence of copying serve as references when objectively evaluating the information.
[0118]
(Third embodiment)
Next, a third embodiment, which is a modification of the first embodiment, will be described. In this modification, the information reference means 2 calculates and presents an expected value of the validity of information based on the past evaluation results.
[0119]
FIG. 25 shows an example of a user interface for searching and referring to information via the information reference means 2, in which an expected value display 301 of the validity of information is added to the user interface shown in FIG. 5. . Information is displayed in order of expected value. In FIG. 25, the average of the total score 102 of the evaluation list display window shown in FIG. 10 is displayed as an expected value. By displaying the expected value, a clue for selecting highly effective information from a large amount of information can be obtained. In the conventional information retrieval, only the fact that the information is suitable for the retrieval condition is considered as a problem. However, in this embodiment, an index of effectiveness can be given in addition.
[0120]
The calculation method of the expected value can have several variations other than the above.
[0121]
In the above description, the average of the total score 102 is simply set as the expected value, but a weighted average obtained by weighting the reference person can also be set as the expected value. As the weight of the reference person, a table may be prepared in advance and used, or in an organization such as a company, means such as determining the weight according to the job title may be considered. This method is intended to increase the accuracy of the expected value according to the experience and performance of the reference person.
[0122]
Another possible method is to calculate the expected value reflecting the date and time when the information was created. For example, a value corresponding to the time elapsed at 10 points / year is subtracted from the expected value. As a result, an expected value reflecting the “freshness” of the information can be calculated.
[0123]
Another method for calculating the expected value of effectiveness is to use the expected value of related information. For example, the average of the expected value calculated by any of the above methods and the expected value of the related information is displayed as the expected value. This makes it possible to calculate an expected value that reflects the expected value of the dependent information.
[0124]
(Fourth embodiment)
Next, a fourth embodiment of the present invention will be described.
[0125]
In the first embodiment described above, a method of collectively searching all public information through a search window as shown in FIG. 5 is shown. However, in such a unified management method, the number of information to be registered and released is as follows. As the number increases, it becomes difficult to specify appropriate classifications and select keywords, and it becomes increasingly difficult to search for the desired information, so the necessary public information can be discovered quickly or completely when needed. Cannot be performed, resulting in a problem that prevents effective use of the disclosed information.
[0126]
Therefore, as a modification of the unified management system in the first embodiment, a distributed management system that divides and manages for each individual can be considered from the viewpoint of search efficiency. In other words, each member of the group sharing the information will manage the shared information according to his / her expertise and assignment, and searching for the necessary information will access the information managed by the member in charge of the field. Thus, unnecessary information can be excluded from the search target in advance, and an efficient search on a human basis becomes possible.
[0127]
In the information search by the distributed management method as in the present embodiment, in addition to providing a search window as shown in FIG. 5 for each member, information managed by each individual by being divided and managed. Since the number of cases is narrowed down, the management method as a hypertext system becomes practical.
[0128]
FIG. 26 shows a display example of a method for searching for shared information using the home page for each individual as an entrance. Each member uses his / her expertise in his / her field to design appropriate and rational classifications and link hierarchies that make it easier to find the necessary information and register them as headlines and hyperlinks as shown in 401, for example. And make them open to each other.
[0129]
On the other hand, in the centralized management method, it is likely that the management will be uniform or inappropriate management will occur in areas with little knowledge due to the bias of the manager's expertise. In the distributed management method, there is an advantage that appropriate management by each expert can be easily performed in any field.
[0130]
Also in the distributed management method as in the present embodiment, as the number of shared information increases, the number of information managed by each member also increases, and it is possible to search / discover desired information as in the unified management method. The problem of becoming increasingly difficult arises. In such a case, the hypertext system can easily select and manage a link to specific information. In fact, many hypertext systems are provided with a “栞” function for recording and storing such a specific link destination (for example, HotList of Mosaic, BookMarks of Netscape, etc.). It is common practice to customize such that necessary information can be found quickly when needed by specially managing a selected group of useful information using such functions. .
[0131]
It is obvious that such information that is specially managed is useful information for at least an individual who performs such management. That is, it can be considered that such a target of special management is directly linked to the evaluation of the information and the evaluation of “+” to the provider of the information. Therefore, it is reasonable that an evaluation of “+” is automatically registered for the information without having to input it by the input means for evaluation as shown in FIGS. 6 and 7 shown in the previous embodiment. is there.
[0132]
In the present invention, the information registered as the object of special management is automatically registered with a prescribed “+” evaluation, and the administrator particularly wants to register an evaluation value higher than the default value, or is open to the public. Only when it is desired to send a comment to a person, it is possible to input using an input means for evaluation as shown in FIGS.
[0133]
In addition, such a list of information selected for special management is not only useful information for the manager, but also the value in the field filtered based on the manager's expertise. This means that it is a list of compensated information, and it is highly likely that the information itself is of high value that is publicly shared.
[0134]
That is, sharing and sharing such a list means sharing information search know-how of each individual.
[0135]
For example, as shown at 402 in FIG. 26, information associated with a heading may be able to follow a link to a home page published by the appropriate administrator.
[0136]
It is reasonable that the published list itself be subject to evaluation by others as well as other public information. At that time, if any “+” evaluation is given to such list information, the “+” evaluation is automatically given to the linked information listed therein. Is reasonable. Therefore, according to the present invention, when an evaluation of “+” is given to such list information, an evaluation score of a predetermined ratio is automatically added to the link destination information registered in the list. Shall be.
[0137]
However, if any “−” rating is given to such list information, the rating should be attributed to the list information, and registration of such a “−” rating is for that list information. It would be reasonable to keep it in place and not spread it to the information at the link destination.
[0138]
In addition, such list information should not be limited to being created and managed by individuals, but should be encouraged when multiple people jointly create and publish such information. The evaluation given in this way may be prorated according to the ratio established between co-authors.
[0139]
When adopting the above-mentioned distributed management method by individuals, in order to facilitate information search on a human basis, according to all members who share information, according to each field, department, department in charge, etc. It is conceivable that only certain members of the list are displayed in a list so that it is easy to find an individual who manages appropriate desired information.
[0140]
FIG. 27 shows a window as an example of such an interface. In FIG. 27, only the name of each individual is displayed for the sake of simplicity, but by displaying a simple profile relating to the individual's assigned field by an operation such as clicking the part with the mouse, Make it possible to select an appropriate administrator.
[0141]
Further, a specific individual having authority such as an administrator of the organization can also use it as an interface for opening the individual evaluation result display window for each member shown in FIG.
[0142]
In addition, the network-like display in FIG. 26 includes a link representing the information reference relationship between the individuals as one means for intuitively grasping the information reference relationship between the members based on the list information. It is displayed so that an individual who provides information that is referred to by other members can be grasped visually.
However, in FIG. 26, for the sake of simplicity, the reference relationship between the individuals is displayed in an undirected graph. However, in order to reflect the reference relationship in more detail, the graph is displayed with a directed graph expression or a line width changed according to the number of references. Etc. are also possible.
[0143]
As described above, according to the first to fourth embodiments, the information publisher can know in detail how much the information released by the individual was useful to others, and the information By providing feedback to the public and the evaluation based on the contents of the disclosed information, an individual is motivated to disclose the information, promotes information disclosure, and promotes information sharing in the organization.
[0144]
In addition, this invention is not limited only to the said 1st-4th embodiment, In the range which does not change a summary, it can deform | transform suitably and can be implemented.
[0145]
(Fifth embodiment)
FIG. 28 is a block diagram showing a configuration of an information sharing support system according to the fifth embodiment of the present invention.
[0146]
In FIG. 28, the information sharing support system 1000 includes an input / output unit 1001, a usage notification condition management unit 1002, a usage notification condition storage unit 1003, an information management unit 1004, and an information storage unit 1005.
[0147]
The information storage unit 1005 stores information on various formulas / contents and attached information related to the information.
[0148]
The information management unit 1004 manages information stored in the information storage unit 1005.
[0149]
The information sharing support system 1000 is a device that searches and presents information stored in the information storage unit 1005 in response to a request from an information requester.
[0150]
The input / output unit 1001 is for accepting an input of an information requester directly or from another system 1000 via a network and outputting a response to the information requester. The input / output unit 1001 sends a request from the information requester to the information management unit 1004, and the information management unit 1004 retrieves and presents appropriate information from the information storage unit 1005. The input / output unit 1001 sends information input by the information provider to the information management unit 1004, and the information management unit 1004 registers the information in the information storage unit 1005.
[0151]
The information management unit 1004 also generates a response to the information provider as necessary and outputs the response using the input / output unit 1001.
[0152]
The information management unit 1004 reads the user information related to the information requester stored in the information storage unit 1005 and the attached information regarding the information to be presented and passes it to the input / output unit 1001, while being stored in the usage notification condition storage unit 1003. The usage notification condition describing the type of notification presented when the information requester uses the presented information is read out by the usage notification condition management means and passed to the input / output means 1001 as well. The usage notification condition management unit 1002 is a unit that searches, creates, and modifies the usage notification condition stored in the usage notification condition storage unit 1003.
[0153]
As shown in FIG. 28, it is obvious that the information sharing support system of the present invention can be used in a form in which a plurality of information sharing systems are connected via a network. Can be completed. In the following description, the information sharing support system may be called a terminal.
[0154]
FIG. 29 shows the configuration of the system 1000 shown in FIG. 28 in more detail.
[0155]
The information management unit 1004 searches for, presents, adds, and edits the user information storage unit 1017 that stores user information related to the interpersonal relationship between the information requester and the information provider, and the user information stored in the user information storage unit 1017. User information management means 1015, auxiliary information storage means 1018 for storing auxiliary information such as a provider, search keyword, and disclosure range of information stored in the information storage means 1005, and auxiliary information stored in the auxiliary information storage means 1018 It consists of attached information management means 1016 that performs search, presentation, addition, and editing.
[0156]
The usage notification condition management unit 1002 uses the usage notification condition search / presentation unit 1013 to search / present / add the usage notification condition stored in the usage notification condition storage unit 1003, and the usage notification condition search / presentation unit 1013 stores the usage notification condition storage. The usage notification condition editing unit 1011 for editing the usage notification condition stored in the unit 1003, the condition establishment determination unit 1014 for determining whether the condition for notification of the usage notification condition is satisfied, and the condition for notification It is comprised from the notification message production | generation means 1012 which produces | generates the notification message sent when established.
[0157]
FIG. 30 shows information exchange in an environment where there are a plurality of users who own the information sharing support system 1000 configured as shown in FIG. In FIG. 30, the information sharing support system a, the information sharing support system b, and the information sharing support system c are stored in the data storage means a of the user A, the data storage means b of the user B, and the data storage means c of the user C, respectively. For searching and presenting public information.
[0158]
Here, the data storage means collectively refers to the information storage means 1005 and the usage notification condition storage means 1003 in FIG.
[0159]
In FIG. 30, for example, the user A requests the information sharing support system b of the user B to present the information stored in the data storage means b, and the information presentation system b presents the information. Can receive. Also, the user A can accumulate the information presented in this way in the data storage means a by registering it in his information sharing support system a. Similarly, the user C can request the information sharing support system a and the information sharing support system b to present information stored in the data storage means a and b, respectively, and receive the information.
[0160]
FIG. 31 is a diagram for explaining the structure of a search keyword added to each piece of auxiliary information stored in the auxiliary information storage means 1018. In FIG. 31, search keywords such as “literary work”, “organization”, and “conference” have a lattice-like hierarchical structure based on the abstract-specific relationship of meanings, and the left side in the figure is a higher-level abstract. Search keywords, on the right are more specific and detailed search keywords.
[0161]
One or more search keywords are added to each specific information. For example, the search keywords “minutes” and “meeting” are added to “data 2” in the figure.
[0162]
FIG. 32 is a diagram showing the contents of individual search keywords in the search keyword structure shown in FIG. In the figure, for example, the search keyword “literary work” describes the search keyword “general” as the “upper keyword” and the search keywords “paper”, “patent”, and “report” as the “lower keyword”. Yes. In the “synonym” item, a plurality of words that can be used as synonyms for the search keyword are described. For example, in the “synonym” item of the search keyword “work”, words such as “document”, “document”, and “document” are described in addition to the word “work”. Based on these words, information requested by the information requester is identified.
[0163]
FIG. 33 is a diagram showing a hierarchical structure of person categories that are stored in the user information storage means 1017 and are categories relating to the person / personal relationship between the information requester and the information provider. In FIG. 33, individual person categories such as “internal”, “external”, and “intra-section” have a tree-like hierarchical structure based on their abstract-specific relationships (solid lines in the figure). The higher-level abstract category, and the right side is the lower-level specific detailed category.
[0164]
Individual specific user information is classified as belonging to one or more semantic categories (dotted line in the figure). That is, in the user information, information related to the classification of each user's person is described. For example, in the figure, “user information 1” includes person categories “intra-section”, “boss”, “acquaintance”, “same sex”, “ It is said that it belongs to "Old".
[0165]
FIG. 34 is a diagram showing the contents of individual person categories in the person category structure shown in FIG. In the figure, for example, a person category “in-house” has attributes common to the category such as “name”, “address”, “gender”, “date of birth”, “affiliation”, “position”, “employee number”, “extension”. The attribute indicating is set. These attributes are inherited by the upper-lower relationship of the person category.
[0166]
FIG. 35 is a diagram showing the contents of the attached information stored in the attached information storage means 1018. The attached information is given meaning by attributes. The attribute 71 includes a “provider” attribute representing the provider of the information, a “use notification condition” attribute related to the use notification condition of the information, and when the information is created with reference to other information, The “reference information” attribute indicating the original information, the “search key” attribute indicating the relationship with the search keyword shown in FIG. 31, the name added to the information, and the “information name” and “content” indicating the content of the information Attribute, “file name” attribute indicating the file name of the information in the information storage unit 1005 to which the associated information corresponds, “publication range” attribute indicating the range of the user to which the information can be disclosed, and the information is already present When it is open to other users, it is configured with a “referencer list” attribute that manages the name of the public user.
[0167]
FIG. 36 is a diagram showing the contents of the usage notification condition stored in the usage notification condition storage unit 1003. The usage notification condition is defined by an attribute. The attribute is an “attached information name” attribute that indicates the name of the attached information associated with the usage notification condition, a “notification destination” attribute that indicates the user name of the notification destination when notifying the use of the information, and a notification is generated. “Notification condition” attribute indicating the condition for the notification, “Notification method” attribute indicating the notification method when notification is performed, “Notification deadline” attribute indicating the period of time required for notification when using the information, etc. The
[0168]
FIG. 37 classifies and describes the contents of the “notification condition” attribute of the usage notification condition of FIG.
[0169]
In FIG. 37, when the notification condition is “registration”, the information provider (publisher) designated in FIG. 35 is notified that the information disclosed to the other person has been registered in the information sharing support system of the other person. Judgment conditions for doing this are described. As a determination condition, it is defined that the information disclosed to the other party is notified to the information provider when a call to the “registration” procedure in the other person's information sharing support system is detected.
[0170]
When the notification condition is “edit”, the determination for notifying the information provider (publisher) designated in FIG. 35 that the information disclosed to the other person has been edited by the information sharing support system of the other person. Conditions are described. As a determination condition, the information provider is defined to be notified when the presence or absence of a difference in information at the end of editing in the other person's information sharing support system is detected with respect to the information disclosed to the other person.
[0171]
When the notification condition is “access”, a determination condition for notifying the information provider (publisher) designated in FIG. 35 that the information disclosed to the other party has been accessed by a third party is described. Has been. As a determination condition, the information provider is defined to be notified when occurrence of presentation in another information sharing support system is detected.
[0172]
When the notification condition is “comment”, the determination condition for notifying the information provider (publisher) designated in FIG. 35 that the other person has added some information to the information disclosed to the other person is described. Has been. As a judgment condition, it is defined to notify the information provider when the presence or absence of addition to the public information is detected at the end of editing in the other person's information sharing support system for the information disclosed to the other person Yes.
[0173]
The above notification conditions are a specific example, and can be variously defined as necessary.
[0174]
FIG. 38 is a diagram showing a specific example of attached information, usage notification condition information, and public information stored in the attached information storage unit 1018, the usage notification unit storage unit 1003, and the information storage unit 1005, respectively.
[0175]
Reference numeral 2000 is an example of document information that is public information stored in the information storage unit 1005. This information is managed by, for example, the file name “takagi / refs / papers / data1.doc”.
[0176]
Reference numeral 2001 denotes attached information associated with the document information 2000. In this example, “information name” of 2001 information is described as “in-house report search result”, “content” is described as “report about document DB search system”, and “search key” of this information is “Literature”, “Search”, “Database”, “Report”, “Survey”, “Reference Information” is “None”, “Publication Range” is “Section”, and “Reference List” is “(Fumio Ota Inada ) ”. Further, it is described that the “use notification condition” is associated with the use notification condition “notification condition 1”.
[0177]
2002 describes the use notification condition “notification condition 1”. In this example, the “notification destination” of the usage notification condition related to the attached information 2001 is “Ichiro Takagi” who is an information provider of public information, the “notification condition” is “registration”, and the “notification method” is “window” And “Notification deadline” is “None”. That is, when the user who has acquired the public information 2000 registers the information 2000 in his / her information sharing support system, it is necessary to notify the result by displaying “window” on the terminal of “Ichiro Takagi”. It shows that there is.
[0178]
FIG. 39 is a diagram illustrating a part of individual user information stored in the user information storage unit 1017. In the user information, for each individual of the information requester and the information provider himself / herself, information about which person category the user belongs to and other accompanying information about the user are described. For example, in the figure, the user information 2010 indicated by the name “Ichiro Takagi” has the “person category” set to “principal”, so this user information is the information provider who is the administrator of the information sharing support system. Information is shown. The user information has various attributes such as “address”, “date of birth”, and “affiliation”.
[0179]
The user information “Yoko Yamada” 2011 is an example of user information having a relationship between “Ichiro Takagi” who is the “person” and “friend” in the person category, and the user information “Noboru Takenaka” 2012 is “Ichiro Takagi”. It is an example of the user information in the relationship of “boss”.
[0180]
Since the user information “Goto?” 2013 is “acquaintance” but a person of “other company”, some attribute values such as “address” are undetermined.
[0181]
FIG. 40 is a flowchart for explaining processing operations for searching and presenting public information in the information sharing support system of FIG.
[0182]
Hereinafter, a user who requests the information sharing support system to present information is referred to as an information requester.
[0183]
First, after connecting to the information requester (step S1201), the information sharing support system starts storing the response history. Next, the information sharing support system identifies the user information representing the information requester (step S1202) and identifies the requested public information (S1203).
[0184]
User information is identified by the user information management means 1015. If the user information of the information requester does not exist in the user information storage unit 1017, new user information is created as a “first meeting” user (steps S1204 to S1205).
[0185]
Identification of public information is performed by the attached information management means 1016. If the search keyword of the requested information cannot be identified, the information is identified by performing a dialogue with the information requester if necessary (steps S1206 to S1207). When identification is impossible, for example, when identification is not possible even after a predetermined number of dialogues, error processing is performed and the process ends. (Steps S1206 to S1207, Step S1214).
[0186]
After identifying the user information of the requester and the attached information of the public information requested by the requester, the information sharing support system checks whether the attached information can be disclosed to the requester as follows: To do.
[0187]
First, referring to the value of the “public range” attribute of the attached information related to the requested public information, it is determined whether or not the requester belongs to the range indicated by the “public range” attribute (step S1208). . If the requester is not within the disclosure range, the requested information is not disclosed (step S1209). For requesters within the scope of disclosure, the content of the `` provider '' attribute of the attached information is checked to determine whether the information has been obtained from another user's information sharing support system (step S1210). If the information was obtained from another person, the “notification condition” attribute of the use notification condition associated with the information and the attached information is checked, and “access” is described in the value. If it is, the user indicated by the “notification destination” attribute is notified that the information has been accessed. (Step S1211).
[0188]
Next, the information sharing support system discloses the information to the requester (step S1212). Further, the name of the information requester is added to the “referencer list” attribute of the disclosed information (step S1213), and the dialogue with the requester is terminated (step S1214).
[0189]
FIG. 41 is a flowchart for explaining public information registration and editing processing operations in the information sharing support system of FIG.
[0190]
The user can register the public information acquired from the information sharing support system of another person in his / her information sharing support system, and can generate new information by editing the information. Hereinafter, a user who is an owner of an information sharing support system that registers information in the information sharing support system and edits the information will be referred to as an information provider.
[0191]
First, the information sharing support system initializes a registration notification target person list, which is a list of users who should be notified of the result of information registration / addition / editing, and the contents of the notification, that is, sets it to empty ( Step S1301).
[0192]
Next, the information sharing support system checks whether the operation of the information provider is registration of information acquired from the information sharing support system of another user (step S1302). In the case of registration of acquired information, editing is permitted only for the acquired information and information associated with the information, and editing is not permitted for the usage notification condition (step S1303).
[0193]
If it is not registration of the acquired information, it is evaluated whether or not the operation is information already registered in the information sharing support system (step S1304).
[0194]
In the case of an operation of unregistered information, that is, creation of new information, a means for registering new information is called to prompt generation of new information. In creating new information, the provider edits the information, associated information related thereto, and usage notification conditions (step S1305).
[0195]
When the provider edits with reference to the information already registered in the information sharing support system, the provider edits the information, the attached information related to the information, and the usage notification condition (steps). S1306).
[0196]
Next, the information sharing support system evaluates whether or not the editing described in the usage notification condition related to the information has been performed by the provider, and when notification is necessary, the user to be notified, The content of the notification is added to the use notification target person list (step S1307).
[0197]
After the series of edits is completed (step S1308), the information sharing support system refers to the contents of the usage notification target person list and notifies the user requesting the usage notification of the usage status (step S1309).
[0198]
FIG. 42 shows, among the processing operations for registering, adding, and editing information in the information sharing support system shown in FIG. 41, in particular, the evaluation of the usage notification condition and the update of the usage notification target person list shown in step S1307. It is the flowchart explaining the processing operation of the part in detail.
[0199]
First, the information sharing support system checks whether or not the information is configured with reference to other information by checking the “reference information” attribute of the attached information associated with the information edited by the provider. Determination is made (steps S1401 to S1402). If other information is being referred to, the processing shown in FIG. 42 is recursively executed for each piece of the referenced information (step S1403).
[0200]
If the information does not refer to other information, it is checked whether the “notification deadline” attribute of the usage notification condition associated with the information is currently valid (step S1404). If the “notification deadline” is valid, it is checked whether the condition described in the “notification condition” attribute has been satisfied by the processing performed by the information sharing support system so far (step S1405).
[0201]
When the “notification condition” is satisfied, the “notification type” attribute is referred to, and a message for notification according to the content is created (step S1406).
[0202]
Next, with reference to the “notification destination” attribute of the usage notification condition, the notification destination and the notification message created in step S1406 are added to the usage notification target person list (step S1407).
[0203]
In the above processing, for the interaction between the information requester and the information sharing support system or between the information provider and the information sharing support system, a method using a natural language, a method using a visual interface, or the like is possible. In this embodiment, an effective method is proposed below, but the present invention does not specify the method.
[0204]
In addition, when correcting the above-mentioned information or user information, the information sharing support system presents a visual interface to prompt the information provider to create or modify the information interface. This embodiment also applies to this visual interface form. Although an effective method is proposed below, the present invention does not specify the method.
[0205]
In the above description, the usage notification condition is stored in association with each piece of information. However, the usage notification condition may be stored in association with the information search key. In this case, the information provider can specify the same usage notification condition for all information associated with a certain search key. By realizing such a specification, it is possible to receive notifications of reactions related to the information that has been publicly disclosed when the field indicated by a certain search key is important for the information provider. .
[0206]
In addition, since the usage notification condition associated with the search key can be used as a default value of the usage notification condition when registering new information, it is possible to more easily specify the usage notification condition when registering new information. .
[0207]
Next, the processing operations shown in FIGS. 40 to 42 will be described based on specific examples.
[0208]
First, in the flowchart shown in FIG. 40, the request information person “Hideki Omori” having the user information shown in FIG. 43 is connected to the information sharing support system of the information provider “Ichiro Takagi” shown in the information 2010 in FIG. An example will be described.
[0209]
First, the information sharing support system identifies the user information of the information requester (Omori) (step S1201).
[0210]
Next, the information requested by the requester is identified based on the input of the requester. In this example, information that matches the search key associated with the information is specified. Search key input includes a method of extracting text entered in a natural language and a method of prompting the requester interactively on a template-type interface, but the method for acquiring keywords is not limited here. .
[0211]
FIG. 44 shows an example of a method for inputting a keyword using a template format interface.
[0212]
44. From the input by the user to the user interface shown in FIG. 44, the information sharing support system indicates that the search key for the information requested by the requester is “document” “search” “survey” “report”. Is identified. The attached information management unit 1016 searches the information in the information storage unit 1005 using this search key, and identifies, for example, that the information expressed in FIG. 38 is the information requested by the requester (step S1203).
[0213]
Next, the information sharing support system checks whether or not this information should be disclosed to the requester based on the attached information 2001 shown in FIG. Since the “publication range” attribute of the attached information 2001 is “intra-section”, the information sharing support system obtains information that this information can be disclosed to “intra-section”. By referring to the user information shown in FIG. 43 of the requester, it is specified that the requester belongs to the “intra-section” range, that is, the information can be disclosed (step S1208).
Further, by comparing the value “Ichiro Takagi” of the “provider” attribute of the attached information 2001 with the name of the owner of the information sharing support system, the information sharing support system determines that the requested information is the information of others. It is confirmed that it is not obtained from the sharing support system (step S1210).
[0214]
As a result, the information sharing support system presents the public information 2000 shown in FIG. 38 to the requester (step S1212), and the requester's name “Akio Omori” is displayed in the “referencer list” attribute of the attached information 2001. Is added (step S1213).
[0215]
FIG. 45 shows an example of how the information sharing support system presents public information to the requester.
[0216]
The information display window 1701 shown in FIG. 45 is displayed on the terminal of “Omori” who is the information requester. The information name, contents, and information contents of the information requested by “Omori” are displayed in the information display portion 1703 on the information display window. The requester “Omori” can register the presented information as information in his / her information sharing support system by operating the information registration button 1702.
[0217]
Hereinafter, after Omori registers the information of “Ichiro Takagi” shown in FIG. 38 presented in FIG. 45 in his information sharing support system, information registration in the information sharing support system shown in FIGS. 41 and 42 is performed. -The processing operation of addition / editing will be specifically described. Hereinafter, the information sharing support system refers to the information sharing support system of “Omori” who is an information provider.
[0218]
FIG. 46 is a display example of an interface for information registration presented to the information requester when the information registration button 1702 is operated on the information display window 1701 of FIG.
[0219]
First, the information sharing support system initializes a user who should be notified of the result of editing and a registration notification target person list for storing the contents of the notification (step S1301).
[0220]
FIG. 47 shows an example of the structure of the registration notification target person list.
[0221]
In the example of FIG. 46, since the information to be registered by the provider is obtained from another person (Takagi), the information sharing support system displays the information and only permits editing of the information and the attached information. (Steps S1302 and S1303). Therefore, only the information content 1802, the information content edit button 1803, and the attached information edit button 1804 are displayed on the information registration window 1801 of FIG. The provider can edit the contents of the information by operating the information content editing button 1803, and can edit the contents of the attached information by operating the attached information editing button 1804.
[0222]
FIG. 48 is a display example of a method for editing attached information displayed when the attached information editing button 1804 is operated in FIG. On the attached information editing window 2050, necessary attribute values of the attached information 2001 shown in FIG. 38 presented by the information sharing support system “Takagi” are copied and displayed. The usage notification condition information, which is the value of the “use notification condition” attribute, is a copy of the usage communication condition information associated with the information of FIG.
[0223]
The provider can edit the attribute value of the attached information on the attached information editing window 2050, but cannot change the contents of “provider” and “use notification condition”. If an attempt is made to change the information, the information sharing support system issues a warning and notifies the requester that it cannot be changed.
[0224]
FIG. 49 shows an example of a warning display 2051 by the information sharing support system.
[0225]
In FIG. 46, when the provider operates the registration button 1805, the edited information is registered in the information sharing support system of “Omori”.
[0226]
FIG. 50 shows an example of the result of registering the public information, attached information, and usage notification information shown in FIG. 38 presented by the information sharing support system of “Takagi” in the information sharing support system of “Omori”.
[0227]
50, the usage notification condition 2061 is a copy of the usage notification condition 2002 of FIG. 38 automatically. A character string that can be identified by the information sharing support system of “Omori” is automatically added to the name of the usage notification condition (in this example, “notification condition Takagi-1”).
[0228]
As a result of the information registration, the information sharing support system evaluates whether the usage notification condition of the registered information in FIG. 50 is satisfied (step S1307).
[0229]
First, the “notification deadline” attribute of the usage notification condition 2062 is evaluated, and it is confirmed that this attribute value is currently valid (step S1404). Next, it is evaluated whether or not “registration” as the value of “notification condition” is established (step S1405).
[0230]
Since the information in FIG. 50 is immediately after registration in the information sharing support system, this condition is satisfied. Accordingly, the information sharing support system adds an item to the usage notification target person list to notify “Ichiro Takagi”, which is the “notification destination”, that the information has been registered by displaying the “window” (step) S1406 to S1407).
[0231]
Based on this result, a window notifying that the disclosed information has been registered is displayed on the information sharing support system of “Ichiro Takagi” (step S1309).
[0232]
FIG. 51 shows the information sharing support system of “Ichiro Takagi” who is the original information provider who presented this information (FIG. 38) by the user “Omori” registering the information of FIG. 50 in the information sharing support system. It is an example of an expression of the usage notification.
[0233]
On the usage notification window 2070, the contents of the notification contents, which are the contents of the registration / addition / editing process executed on the published information and the name of the user who performed the contents, are displayed. A detailed content display button 2072 for calling a display means for knowing more in detail, and a usage notification condition editing button 2073 for calling a means for editing the usage notification condition of the information based on the content are displayed.
[0234]
FIG. 52 shows an example of the usage notification condition editing method that is called when the usage notification condition edit button 2073 is operated in FIG. The information provider can edit the usage notification condition of the information registered and edited in the information sharing support system of other users on the usage notification condition editing window 2080. Also, by instructing the button 2083, the contents of the edited usage notification condition are changed to the notification target information, that is, the usage notification information condition 2062 of the information of FIG. 50 registered in this example by “Omori”. It can be spread.
[0235]
Regarding the spread of the result of editing performed on the use notification condition editing window 2080, only the information registered in the information sharing support system of the provider, that is, in this example, registered in the information sharing support system of “Takagi”. The reflection to only the information of FIG. 38 or the reflection to all the information generated by referring to the information of FIG. 38 can be performed by operating the buttons 2081 and 2082. As a result, the owner of the information sharing support system can cancel the request for notification of information that is no longer required to be used, or execute the use notification, among the information disclosed by the information sharing support system. The condition for notification and the notification method can be changed.
[0236]
FIG. 53 shows a display example of a method for an information provider to add or edit information in the information sharing support system.
[0237]
When the information provider starts adding / editing information to the information sharing support system, an information registration window 2090 in FIG. 50 is displayed on the screen of the provider's terminal. In the information registration window 2090, the provider can select new creation of information and editing with reference to information already registered in the information presentation system by operating each displayed button.
[0238]
The processing operation for creating / editing the provider information to the information sharing support system shown in FIG. 41 will be specifically described below using the interface shown in FIG. 53 as an example.
[0239]
While displaying the information registration window 2090, the information sharing support system initializes a user who should be notified of the result of editing and a list of registered notification target persons for storing the contents of the notification (step S1301).
[0240]
When the provider operates the new information creation button 2091 on the information registration window 2090, the information sharing support system displays a window 2100 for confirming with the provider whether or not to refer to the already registered information. Confirmation is performed (step S1304). When creating without referring to the existing information, the information sharing support system creates new information, passes the authority to edit the usage notification conditions to the user, and the information, associated information related to the information, and usage notification Encourage the provider to edit the conditions.
[0241]
FIG. 54 is a display example of a method for creating new information. The provider can edit the information content on the information display window 2112 by operating the information content editing button 2111 on the window 2110. The example of FIG. 54 displays a stage in the middle of editing information on the information display window 2112. Further, by operating the attached information editing button 2113 and the usage notification condition editing button 2114, the attached information and the usage notification condition can be respectively created and edited.
[0242]
FIG. 55 is a display example when the use notification condition edit button 2114 is operated in FIG. A notification usage rule editing window 2120 is displayed, and the provider can edit the notification usage rule on this window 2120.
[0243]
When the provider operates the new information creation button 2091 on the information registration window 2090 of FIG. 53 and further selects to refer to other information on the window 2100 and operates the existing information editing button 2012, The information sharing support system displays a means for searching for registered information and prompts the provider to determine the information to be referenced.
[0244]
FIG. 56 is a display example of a method for causing the information sharing support system to select information to be referred to by the provider. When the information to be referred to by the provider is determined by the search in the information search window 2130 in FIG. 56, the information sharing support system displays the information and includes means for editing each of the information, attached information, and usage notification conditions. Call (step S1306).
[0245]
FIG. 57 is a display example of a method for recalling and editing information already registered in the information sharing support system.
[0246]
The provider can edit the information content on the information display window 2142 by operating the information content editing button 2141 on the reference information editing window 2140. Further, the provider operates the other information reference button 2143 to call other information registered in the information sharing support system and register it in combination with information already displayed on the information display window 2142. be able to.
[0247]
FIG. 58 is an example of other information registered in the information sharing support system. FIG. 59 is a table in the case of calling from the reference information window 2140 in FIG. 57 to refer to the information shown in FIG. It is an example.
[0248]
FIG. 60 shows an example of the content of information generated as a result of editing the information shown in FIG. 50 and the information shown in FIG. 58 in combination.
[0249]
FIG. 61 shows an example of the information attached to the information shown in FIG. 60 and the contents of the usage notification condition.
[0250]
The information shown in FIGS. 60 and 61 is generated with reference to the information shown in FIGS. 50 and 58. Therefore, the “reference information” attribute of the information attached to the information (see FIG. 61) The names of the information shown in FIGS. 50 and 58 are described.
[0251]
In FIG. 60, the part surrounded by the alternate long and short dash line is the part copied from the information of FIG. 50 and FIG. 58, and the part enclosed by the dotted line is additionally input by “Omori” who is the provider. Part. Further, the line indicated as {reference} in the figure is an index for indicating a portion copied from other information, and by performing such indexing, the reference portion is referred to. It is possible to display with various display methods such as changing the shape and display color of characters.
[0252]
As described above, according to the fifth embodiment, in the information sharing support system for publishing information owned by individuals to others, when the published information is reused by others, It is possible to easily realize notification in a format that the provider can satisfy to the individual who has provided the information. In addition, it is possible to easily realize that a provider of information dynamically re-specifies a request for a notification of reuse of provided information and a request regarding a form of notification with reference to the contents of the reuse notification. In these information sharing support systems, these are the situations in which information is reused and the types of notifications required at that time are systematically stored and used. This can be realized by providing the requester with usage information (use notification conditions) together with public information.
[0253]
It should be noted that the first to fourth embodiments and the fifth embodiment can be implemented in appropriate combination with each other. In this case, as the information sharing support system, for example, a configuration as shown in FIG. 62 can be considered. That is, the information management unit 1004, the usage notification condition management unit 1002, and the usage notification condition storage unit 1003 of FIG. 28 are further connected to the configuration shown in FIG. 1, and the public information storage unit 8 includes the information storage unit of FIG. It is assumed that it also has the function of 1005.
[0254]
(Sixth embodiment)
FIG. 63 is a block diagram schematically showing the configuration of the information sharing support system according to the sixth embodiment. The information registration unit 1, the information reference unit 2, the use case registration unit 3001, the use case reference unit 3002, and the use case The system includes a performance evaluation unit 3003, a usage result evaluation result notification unit 3004, an input / output unit 7, a public information storage unit 8, and a usage history storage unit 3005. In addition, the same code | symbol is attached | subjected to FIG. 1 and an identical part, and only a different part is demonstrated.
[0255]
The use case registration unit 3001 inputs a record (use case) of referring to / using public information by a reference / user of the public information (hereinafter also referred to simply as “referencer” or “user”). The use case registered through this is stored in the use history storage unit 3005 in association with, for example, the identification number of the public information stored in the public information storage unit 8.
[0256]
The use case reference means 3002 searches the use case information storage means 3005 for the public information extracted from the public information storage means 8 and the use case related thereto, and makes it possible to refer to it together with the public information.
[0257]
The usage record evaluation unit 3003 searches the public history from the usage history storage unit 3005 to find out which public information has been referred to, and further adds the parameters given to the individual and the parameters given to the public information used / referenced. Based on the weighting based on, the evaluation score of the usage record of the public information is calculated. The evaluation points are stored in the usage history storage unit 3005.
[0258]
The utilization result evaluation result notifying unit 3004 notifies the evaluation result calculated by the utilization result evaluation unit 3003 to a specific individual having authority such as an information reference person and an administrator thereof.
[0259]
FIG. 63 shows a form in which a plurality of information sharing support systems 50 access public information by communicating with each other via a network. However, the present invention is not limited to this case. The intended function is completed. That is, a mode in which a third user accesses the stored public information with respect to a certain information sharing support system 50 is also effective. In the following description, the information sharing support system may be simply referred to as a terminal.
[0260]
In the following description, “use” is “use” in a broad sense including when referring to public information and when creating new information using a part of the public information.
[0261]
The information content stored in the public information storage means 8 shown in FIG. 64 is almost the same as that shown in FIG. 2, and each type of information includes an information identification number 21, an attribute 22, and an attribute value 23. The attributes include title, publisher, release date, identifiers indicating know-how, software, painting, etc., business classifications and topics, classifications indicating information categories, related information, keywords for search, usage history, and the like.
[0262]
FIG. 64 (a) is an example of know-how information. The title is the procedure for holding a lecture, the publisher is Taro Yamada, the release date is October 1, 1995, the type is know-how, the classification is visitor service, and related information. Shows how to write the requested document (information identification number # 200), list of academics (# 350), and the keywords are lecture, visit, university professor and agenda, and the contents are (1) to (7) The procedure is described. Furthermore, the identification number of the information file newly created using the public information is stored as the usage history. This example shows that the file is used for three files of / log / # 24, / log / # 38, and / log / # 105.
[0263]
FIG. 64 (b) shows an example of computer software, whose title is a budget management program, whose publisher is Momoko Yoneyama, whose release date is May 10, 1993, whose type is software, and whose classification is budget management work. Information is a list of arrangement requests, keywords are budget, purchase schedule and overtime, contents are program files / etc / yosan-kanri, usage history is / log / # 60, / log / # 62, / log / # 120 Show. That is, it can be seen that these three files are used.
[0264]
FIG. 65 shows a specific example of the contents of the usage history stored in the usage history storage means 3005. The identification number of the used public information and the identifier of the usage case data (address information of the usage case) ), The identifier of the referrer, the evaluation score, etc. are stored in a table format. That is, in FIG. 65, the identification number “log #” of information newly created using public information, the identifier “userID” of the person who created the new information, and used to create the new information The public information identification number, the evaluation value determined from the parameters provided to each of the public information used and the referrer, and the presence / absence of special notes, etc. Consists of use case identifiers including address information. When one piece of information is created using a plurality of pieces of public information, all identification numbers, evaluation points, use case identifiers, etc. of the used public information may be stored. In the case of only referring to public information, the item of the identification number of the newly created information in FIG. 65 may be blank.
[0265]
When inputting information via the information registration means 1, it is the same as the description of FIG. 3 and FIG.
[0266]
Next, a method for searching and referring to public information stored in the public information storage unit 8 via the information reference unit 2 will be described.
[0267]
FIG. 66 shows another specific example of a user interface for searching and referring to information via the information reference means 2. In FIG. 66, the information search window 3010 includes a main screen 3011 and a control panel 3012. When the information user selects, for example, a “classification designation” button 1013 on the control panel 3012, a conceptual diagram representing a classification system of the target information is displayed on the main screen 3011, and selects the corresponding classification. .
[0268]
When the user selects the “execute search” button 1015 on the control panel 3012 after designating a category or keyword, information related to the designated category or keyword set is retrieved.
[0269]
When there are a plurality of search results, the information reference means 2 displays a subject list of each information, and the user selects information to be referred to from the subject list, thereby specifying target information. In FIG. 66, a plurality of information subject lists are displayed on the main screen 3011. Selecting one of these switches the screen display as shown in FIG.
[0270]
FIG. 67 is a display example of a screen referring to the information selected by the user in FIG. 65 through the information reference means 2. From this state, the user can input the use case of the information referred through the information reference unit 2 through the use case registration unit 3001. That is, in FIG. 67, when the “input case” button 3023 is instructed on the control panel 3022, the screen is switched to the case input screen shown in FIG. 68, and the user can register the use case of the reference information.
[0271]
As shown in FIG. 68, the use case refers to, for example, the title, file name, and file identification of the public information that has been referred to / used when the public information stored in the public information storage unit 8 is referred to / used. When information is newly created using the number and its public information, the information title, file name, file identification number, etc. are recorded.
[0272]
FIG. 68 shows an example of a case input window when a new information file is created by referring to / using information selected on the screen shown in FIG.
[0273]
For the purpose of promoting information sharing, this system accumulates reference / use results for each individual who referred to / uses information, gives an evaluation of the use results of shared information by information referrers, and refers to the results. In order to provide feedback to the person, for example, without referring to the case, the information referrer tries to end the current information reference by instructing the “end” button 3024 or the “next search” button 3025 in FIG. In such a case, a message for prompting case registration is issued or the screen is automatically switched to a case registration screen as shown in FIG. 68 to prompt registration of a reference case for information.
[0274]
The message and the automatic switching may be selected by causing the user to specify in advance which is to be performed.
[0275]
The information referrer can display and refer to the use case registered by another referrer in the format shown in FIG. 69 by instructing the “reference case” button 3026 in FIG. This allows you to know how the original reference information was used by other referees, and can be used as a reference on how to apply the reference information to the business for the time being. Is further enhanced, and the original reference information is expanded and improved by special notes.
[0276]
68 and 70 show examples of screens displayed on the use case registration means 3001 for prompting the user who has referred to / used information to input the use case.
[0277]
FIG. 68 shows a button 3031 for switching to a case input screen for directly inputting a case description on the case input window 3030, and an input field 3032 for registering a file such as a document created based on the simply referred information. It is possible to input a use case by allowing the user to select one of these.
[0278]
A title indicating the contents of the use case is input as the title, and this is used as a headline when presented as additional information of the used information.
[0279]
When registering a document created using public information as a use case, simply enter the identification number of the newly created file in the file name input field and share the information. It is possible to register only by making it visible to members of.
[0280]
Further, when it is desired to register detailed information or when there is no deliverable such as a created document, a screen for directly registering information can be switched by selecting a button 3031.
[0281]
In this way, by registering a case that specifically shows the fact of using public information as an example, not only can the support to provide an objective indication of use be obtained, but it can also be added as additional information to the referenced information. By making the information publicly accessible, added value is added to the original public information, and the value as information is increased.
[0282]
FIG. 70 is a display example of a case registration screen displayed when the “direct input” button 3031 in FIG. 68 is selected. The user can directly input the contents of the usage about what kind of work is processed and how to use the referenced information in the content description field 3042. In addition, if you want to add additional information such as supplements or comments to the referenced information, such as having noticed changes or cautions that were necessary when applying the referenced information to the business for the time being, Can be described and registered in the field 3043. Based on the use case entered here, for example, it is necessary for the fields of “log #”, “userID”, “public information used”, and “use case identifier” in the use history as shown in FIG. Items are stored, and the use cases themselves are also stored in the use history storage means 3005.
[0283]
In the case registration screen shown in FIG. 70, a field 3044 for inputting a contact method such as an e-mail, a fax, and a telephone for directly contacting a case registrant from a case reference person is provided, and a person who registers a use case When the registered use case is referred to, it is possible to accept the inquiry from the reference person of the use case regarding the description content by the method selected and specified by the registrant. This is also used as a means for notifying the evaluation result of the usage situation.
[0284]
Next, the processing operation of the usage record evaluation unit 3003 will be described with reference to the flowchart shown in FIG.
[0285]
In order to evaluate the use status of public information by a reference person, first, a use history (see FIG. 65) registered by an information reference person who is going to refer to the evaluation result is searched from the use history storage means 3005 ( Step S1). At this time, “total score” as a variable for adding the evaluation value is initialized (step S2).
[0286]
As shown in FIG. 65, the identification number of the used public information and the identifier of the use case are stored in the usage history, and when they are extracted from the corresponding usage history (step S3), they are stored in the public information storage means 8. A parameter relating to the content of the public information (for example, a parameter indicating the degree of difficulty of the content) is extracted from the file corresponding to the identification number of the public information (step S4), and further, for example, public information storage means 8 or a parameter indicating the characteristics of the referrer (for example, a parameter indicating a job title, years of experience, etc.) is extracted from the personal table stored in the use case storage means 3005. Based on these parameters, an evaluation value for the use of the public information is determined (step S5).
[0287]
The total score (evaluation score) with respect to the public information usage record of the reference is calculated by performing the above-described processing of step S3 to step S5 for all the usage histories of the reference and summing them up (steps). S6, step S7). The calculated evaluation score is recorded, for example, for each used public information in the “Evaluation score” item column of the usage history shown in FIG.
[0288]
By the way, in order to calculate the evaluation score for the actual use of each person's public information, for example,
1) Assume the total number of uses of public information as the evaluation score.
[0289]
2) Weighting is performed according to the level of the person, and the total value is used as the evaluation score. 3) Weighting is performed according to the level of the content of the public information used, and the total value is used as the evaluation score.
[0290]
Etc. are considered. In other words, introductory public information related to a certain work is calculated so that the evaluation score is lower when a person with a long working year refers to a person with a short working year with respect to that work. For each individual, a higher evaluation score is given when appropriate information is referenced than when inappropriate information is referenced.
[0291]
For items with additional information added as special notes, a score is added to the calculated evaluation score.
[0292]
Finally, the utilization result evaluation result notifying means 3004 outputs or notifies the evaluation result for the person who uses the public information (step S8).
[0293]
Next, a display example of the usage record displayed via the usage record evaluation result notifying unit 3004 will be described.
[0294]
First, as shown in FIG. 72, a window 3050 for selecting a display method of reference / usage results is displayed. By selecting the “individual” button 3051, a list of usage results for each referrer (see FIG. 73) is displayed, and by selecting the “total” button 3052, the usage results of the entire group sharing the information. A list display of the situation (see FIG. 74) can be displayed. Further, in order to limit the display range to the actual use of a specific period, designation of a period can be input by a “period” button 3053.
[0295]
For example, when an individual record is selected, a window 3060 for displaying a list opens as shown in FIG. 73, the corresponding usage history is read from the usage history storage means 3005, and a list 3061 of evaluation information is displayed. . The items displayed here include, for example, the title of the used public information, the title of the use case, the presence / absence of special notes, and the evaluation score for the usage record.
[0296]
In this way, the information referrer can refer to the list of the reference / use record of the public information of the referrer himself and the evaluation points corresponding thereto. For the evaluation score, the calculation basis can be displayed by an operation such as clicking on the field of the evaluation score.
[0297]
Also, by opening a window 3070 that displays a list of the overall evaluation points of all the members shown in FIG. 74 and making it referable, it is possible to grasp the utilization status of the entire member and his / her position in the window.
[0298]
The evaluation points for such usage results are not only encouraged by the referees themselves to use public information, but also by specific users with authority, such as the manager of the group sharing the information, sharing the entire group It is possible to grasp the usage status of information. Moreover, in order to encourage the sharing of information by giving each individual member an evaluation according to the public information usage record, a specific user having authority such as an administrator can In order to make it easy to grasp the usage situation, the usage result evaluation result notifying means 3004 displays a display example of the result of statistics on the usage situation of public information based on the usage history and usage cases accumulated in the usage history accumulation means 3005. It is shown in FIG. That is, for example, by selecting the row of a specific individual in the list 3070 of the usage results of the entire group sharing the information of FIG. The total number of usages can be displayed in a graph, or the number of usages of the individual's public information can be displayed on a radar chart for each field, and the trend of the usage status of each field of shared information can be grasped.
[0299]
The contents can be displayed by designating a line indicating the evaluation made for the use of certain public information in the usage record list displayed in the window 3060 as shown in FIG.
[0300]
FIG. 69 is a display example of a screen for presenting such a use case. A name that identifies the person who created the new information using public information (registrant of the use case), the registration date and time of the use case, and the contents of the newly created information file or a description that indicates the use contents If additional information for the used public information is registered, it is composed of a column for displaying it as a special note.
[0301]
However, the index for searching as described above, the format of information content description, the display format of the input interface, etc. are merely examples, and can be appropriately changed unless the gist of the present invention is changed. is there.
[0302]
As described above, according to the sixth embodiment, in the information sharing support system that supports sharing of information by disclosing personal information to a plurality of users, the public information stored in the public information storage unit 8 is disclosed. Information is provided in response to the user's request, and when the user uses the provided public information, the usage example of the used public information is associated with the used public information in the usage history storage unit 3005. Based on the use cases registered and registered in the use history storage unit 3005, the use result evaluation unit 3003 calculates an evaluation value corresponding to the use record of the public information stored in the public information storage unit 8 of each user, By notifying the user of the evaluation value of the use record of the public information calculated by the use record evaluation unit 3003, it is possible to evaluate and encourage the use of the publicly shared information. Therefore, it was disclosed not only by the person who released the information, but also by making a record of the usage status of the public information that was not obvious so far, and allowing third parties to refer to the usage history of the public information. It is possible to evaluate the person who used the information to improve the processing efficiency of the business, and at the same time, additional information such as a use case is added to the public information used, so that the disclosed information itself Support the improvement and development of the quality of each other.
[0303]
It should be noted that the first to fourth embodiments, the fifth embodiment, and the sixth embodiment can be implemented in appropriate combination with each other. In this case, as the information sharing support system, for example, a configuration as shown in FIG. 76 can be considered. That is, to the configuration shown in FIG. 62, the use case registration means 3001, the use case reference means 3002, the use result evaluation means 3003, the use result evaluation result notification means 3004, and the use history storage means 3005 of FIG. 63 are further connected. Yes.
[0304]
Further, the processing operations described in the first to sixth embodiments are performed by classifying each part of the information sharing support system of the present invention into a server and a client, and performing communication between the server and the client. It is also possible. In this case, for example, the server has all the components shown in FIG. 76, and the client terminal is other than the usage notification condition storage unit 1003, the public information storage unit 8, the reference history storage unit 9, and the usage history storage unit 3005. All or a part of the components may be included.
[0305]
(Seventh embodiment)
Next, a seventh embodiment of the present invention will be described.
[0306]
The information sharing support system 50 in the seventh embodiment is sufficient as long as it has the configuration shown in FIG. 1, but it is sufficient that at least the configuration shown in FIG. 77 is provided. In FIG. 77, the same parts as those in FIG. The difference is that the evaluation means 4 in FIG. 77 uses only the evaluation data input by the evaluation input means 3 without using the emotion recognition result in the emotion recognition means 5 in FIG.
[0307]
In FIG. 77, the input / output means 7 receives one or more inputs of text, still images, moving images, voices, and the like via a network. You may accept directly from input devices, such as a keyboard, a mouse | mouth, a microphone, a camera, without going through a network.
[0308]
The information registering means 1 is for registering information that the user makes public to others in the public information accumulating means 8.
[0309]
The information reference unit 2 is for searching, referring to, and using information registered in the public information storage unit 8.
[0310]
The reference history accumulating unit 9 accumulates an identifier of information on which an operation such as search / reference is performed, and information reference results such as a user identifier and date / time if necessary.
[0311]
The evaluation unit 4 calculates an individual evaluation value, evaluation value statistics, and the like for the public information using the information reference record stored in the reference history storage unit 9. Evaluation results are also stored in the reference history storage means 9.
[0312]
The evaluation result notification means 6 notifies the person who has authority (such as an information provider or a user who is referring to the information) of the individual evaluation value.
[0313]
Next, the processing operation of the information sharing support system 50 having the configuration shown in FIG. 77 will be described with reference to the flowchart of FIG.
[0314]
The information reference unit 2 understands the user's request input via the input / output unit 7 (steps S2001 to S2002). For the above input understanding, a method by menu selection as shown in the first embodiment, a method using a natural language text sentence as shown in the second embodiment, a method using speech recognition, Alternatively, it may be realized by a combination thereof.
[0315]
The information reference unit 2 analyzes whether the input request is a public information search request, a public information registration request, or an evaluation result reference request (steps S2003 to S2005). If the analysis fails, the user is notified through the input / output means 7 that the analysis of the request has failed, and is prompted to input the request again (step S2006).
[0316]
When the input request corresponds to any of public information search, public information registration, and evaluation result reference, the information sharing system 50 performs processing corresponding to each request (steps S2007 to S2007). In step S2009, the user inquires whether or not to execute the next process (step S2010).
[0317]
79 and 80 show details of the processing procedure of step S2008 in the flowchart shown in FIG. With reference to FIGS. 79 and 80, processing means for registering information in the information sharing support system by the user will be described.
[0318]
FIG. 79 describes the procedure of the information registration process described in the first embodiment. For example, through the user interface as shown in FIG. 3, the user designates the classification and attribute related to the information to be registered (steps S2021 to S2022), and inputs the contents of the information (step S2023). Register. The information that can be registered is not limited to the text format, and information such as still images, moving images, sounds, and program execution formats can also be registered by specifying the file name.
[0319]
FIG. 80 describes another procedure of information registration processing. For example, when an information registration request is input to the system, an information registration interface as shown in FIGS. Is supposed to run.
[0320]
The user inputs the title of information to be registered as a natural language sentence in the “title” field of the interface shown in FIG. 81 (step S2031).
[0321]
Further, the user can input the contents of the information to be registered by specifying the file name in the “file name” field of FIG. The user not only registers information already filed, but can also register by inputting a text sentence in the “body” field, for example, as shown in FIG. 82 (step S2032).
[0322]
When the user who inputs information on the interface shown in FIG. 81 or 82 instructs the “execute” button, for example, the information registration unit 1 in FIG. With reference to the information, the title of the information and the content of the text are analyzed, and a keyword of classification or attribute related to the information stored in the public information storage means 8 is obtained.
[0323]
Next, the information registration unit 1 presents keyword candidates generated by the information registration unit 1 for information that the user intends to register through, for example, an interface as shown in FIG. 83 (step S2033). For example, the user can select a keyword related to the information to be registered by designating a check box added before the keyword presented as “keyword candidate” in FIG. 83. The user can also associate information with words other than the keyword presented by the system by inputting an arbitrary keyword in the “other” field (step S2034).
[0324]
In addition, the information registration unit 1 includes information registered by the user among the information already stored in the public information storage unit 8 based on keyword candidates related to the information to be registered by the user. It is also possible to search for similar items and present a list of similar information to the user through an interface as shown in FIG. The user can store the related information presented in this way in the public information storage means 8 by instructing the “relevant” check box in FIG. 84 (step S2035). At this time, the user can see more detailed contents of the similar information by instructing the “reference” button in FIG.
[0325]
Thereafter, when the user instructs the “Register” button in FIG. 84, the information registration unit 1 registers the information input to the public information storage unit 8 (step S2036).
[0326]
The information registration unit 1 notifies the registered user of the contents of the registered information through an interface as shown in FIG. 85, for example, and prompts for confirmation (step S2037). At this time, the user can correct the registered information by instructing the “correct” button in FIG.
[0327]
When there is a privileged user who manages the contents of the information stored in the public information storage means 8, the information registration unit 1 also provides an interface as shown in FIGS. 83 and 84 to 85 for this privileged user. Through this, keywords related to accumulated information and association with other public information are urged.
[0328]
When the user gives a request for referring to the evaluation result to the system via the input / output unit 7, that is, when step S2009 in the flowchart shown in FIG. 78 is selected, the system is the same as that in the first embodiment shown in FIG. And according to the flowchart shown in FIG. 13 or FIG. 71 of the sixth embodiment, the evaluation results given by other users can be referred to the information input by the user.
[0329]
Next, the information search processing procedure in step S2007 of the flowchart shown in FIG. 78 will be described.
[0330]
FIG. 86 shows details of the processing means in step S2007 of the flowchart shown in FIG.
[0331]
As shown in FIG. 5 of the first embodiment, the user can input a request for information search by inputting information classification and keywords. Alternatively, as shown in FIG. 18 of the second embodiment, the user can input a request for information search by inputting a natural language sentence. Based on the input from the user, the information reference unit 2 searches the public information stored in the public information storage unit 8 (step S2041).
[0332]
If the number of public information obtained as a result of the search is “0”, the information sharing support system notifies the user that there is no corresponding result and ends the process (step S2048).
[0333]
When there are a plurality of pieces of obtained public information, a list of obtained results is displayed to prompt the user to specify information to be referred to. At this time, the information reference means 2 can support the user's information specifying work by presenting the evaluation result for the information stored in the reference history storage means 9 as auxiliary information (steps S2043 to S2044). .
[0334]
Here, with reference to FIG. 88 to FIG. 90, an example of a method for supporting a user's information specifying work by presenting an evaluation result as auxiliary information will be specifically described.
[0335]
The interface of FIG. 88 is an example of a display method when a plurality of public information exists as an answer when the user inputs a search sentence “What is the procedure for joining an academic society?”. The information reference unit 2 activates an interface as shown in FIG. 88, for example. Here, a search sentence input by the user, a keyword extracted by the information reference means 2 from the search sentence, and a result of a search according to the keyword are displayed. In addition, keywords related to the keywords extracted from the search text are hierarchically displayed at the bottom of the screen. The user can select information closer to the request from among a plurality of pieces of information by selecting a keyword close to the information required by the user from the hierarchically displayed keyword group. For example, when the user selects the keyword “national convention” in FIG. 88, the number of related keyword group candidates decreases depending on the number of information stored in the public information storage unit 8.
[0336]
FIG. 89 shows an example of an interface that displays the hierarchy of the new keyword group and prompts the user to specify a search keyword. In this example, not only the keyword group is displayed, but also the number of information obtained by designating the displayed keyword is displayed together. For example, the user can understand that there are 10 pieces of public information related to the keywords “national convention” and “announcement”.
[0337]
By instructing the “candidate display” button in FIG. 89, for example, as shown in FIG. 90, a list of titles added to the retrieved information is displayed. At this time, the information reference unit 2 refers to the evaluation information stored in the reference history storage unit 9 and shows an evaluation summary such as “useful” and “so-so” according to the evaluation value for the information for displaying the title. An icon is displayed next to the title list as auxiliary information. With this icon, a user who searches for information can preferentially select information that other users think is highly evaluated from among a plurality of candidates.
[0338]
FIG. 91 shows another display example of an interface in which the information reference unit 2 displays a list of candidates for the user and prompts the user to specify information when there are a plurality of search results. When the number of information retrieved by the keyword extracted from the retrieval sentence is two or more but the number is small, the information reference means 2 does not further narrow down the number by using the related keyword, and the retrieved information It is also possible to display a list of subjects and prompt the user to select. Aside from the list of information titles displayed, icons indicating an outline of evaluation created based on the evaluation information stored in the reference history storage means 9 for each information are displayed as auxiliary information. . In this example, the content of the added evaluation is displayed as the expression of the icon, and the number of added evaluation data is displayed as the number of icons. However, the method of displaying as auxiliary information is not limited to the method of this example. For example, assisting the user by changing the icon color, changing the size of the icon, or changing the color, size, or font of the displayed title character according to the content and number of evaluations made Information can also be presented.
[0339]
When the user specifies one piece of information to be displayed by designating the character part of the title list displayed in FIG. 90 or 91, the evaluation information notification means 6 is the user who requested the specified information. Is a user who has disclosed this information or a privileged user for the public information storage means 8 (step S2045).
[0340]
If the user is a public user or a privileged user, the evaluation information notifying unit 6 creates detailed evaluation information regarding the information to be displayed based on the evaluation data stored in the reference history storage unit 9, and the user (Step S2049). If the user who requested the information is neither a public user nor a privileged user, outline evaluation information about the information to be displayed is created and presented to the user (step S2046).
[0341]
FIG. 92 shows an example of an interface in which the evaluation information notification unit 6 adds outline evaluation information and presents information to the user. Under the title, an icon indicating the rough contents of the evaluation data added to the information so far and the number of evaluations are displayed. For example, the user can input evaluation data relating to displayed information by indicating the displayed icon. Note that the user can start the evaluation input interface as shown in FIG. 6 of the first embodiment and input the evaluation data by instructing the “detailed evaluation input” button. By instructing the “detailed evaluation display” button, a more detailed evaluation result can be seen.
[0342]
The evaluation information notification means 6 changes the contents of the detailed evaluation result to be displayed depending on whether the user who has requested display of the evaluation result is a public user or privileged user of information or a user other than that. You can also.
[0343]
FIG. 93 is a display example of the summary evaluation result. The number of evaluation data, average score, maximum score, and minimum score are displayed. Which user made the evaluation, how many points each added, and whether they entered comments as well as the score Such detailed information is not displayed.
[0344]
On the other hand, FIG. 94 is an example of display of a detailed evaluation result. By instructing buttons of “list by evaluator” and “comment list”, an interface for displaying a detailed evaluation as shown in FIGS. 10 and 11 of the first embodiment can be activated.
[0345]
The user can input an evaluation for the public information requested to be presented (step S2047).
[0346]
FIG. 87 is a flowchart showing the evaluation input operation procedure of step S2047. When the user inputs an evaluation for certain public information, the evaluation unit 4 calculates the average of the evaluation values for each evaluation item based on the evaluation data related to the public information stored in the reference history storage unit 9. Calculate (step S2061).
[0347]
The evaluation data stored in the reference history storage unit 9 is stored in a format as shown in FIG. 24, for example. Although there are items such as “comments” in the evaluation data that cannot be quantified, the average calculation here is not executed for such items that cannot be quantified.
[0348]
When the evaluation data for the public information is created by the user (step S2062), the evaluation unit 4 newly inputs the average value of the evaluation data accumulated in the reference history accumulation unit 9 and the user for each item that can be digitized. The difference between the evaluation data values is calculated (step S2063), and it is evaluated whether the difference is larger than a preset threshold value (step S2064).
[0349]
When the difference is large, an interface for inputting the reason why the user inputs the evaluation value to the evaluation item is activated (step S2065).
[0350]
FIG. 95 is a display example of information presented by the information sharing support system in response to a search request from a user. Between the title and the content, a group of buttons for inputting a simple evaluation and the number of input of the evaluation so far are displayed as auxiliary information. Here, for example, the number of cases that the user has entered in the group of buttons is the smallest (that is, in this case, the evaluation is different from others or has not been entered so far). By instructing the button, an interface for prompting more detailed input is started as shown in FIG.
[0351]
When the user evaluates that the presented information is “old”, an interface that prompts the user to point out the old part is activated. By prompting users to enter detailed evaluation information by users who have entered an evaluation that is different from others, or who have entered an evaluation that has not been entered before, the features of public information are incomplete or superior. It can be accumulated as evaluation data.
[0352]
FIG. 97 shows another display example for inputting the reason for inputting the evaluation. By instructing the “OK” button on the interface shown in FIGS. 96 and 97, the evaluation inputted by the user is accumulated in the evaluation information accumulating means 9.
[0353]
If the user who has input the evaluation data desires, the input evaluation data can be notified to a registered user or privileged user of public information. If the evaluation value of the input evaluation data is significantly different from the evaluation value of the previous evaluation data, the evaluation information notifying means 6 automatically notifies the registered user and privileged user of the public information, for example, A notification message as shown in FIG. 98 may be automatically sent (step S2068).
[0354]
As shown in FIG. 98, the notification message displays the contents of the information to be evaluated, the name of the user who performed the evaluation, and the contents of the evaluation.
[0355]
Here, the provider of the public information that has received the notification message as shown in FIG. 98 performs editing of the public information that is the evaluation target by instructing the “edit information” button. Can do. In addition, by instructing the “email to evaluator” button, the user who entered the evaluation information has a direct connection on the network, and more detailed information about the added evaluation (the reason for the evaluation) Or circumstances).
[0356]
Note that the means of communication between the user who provided the evaluated original information and the user who added the evaluation is not limited to the dialog that connects the lines directly on the network, and may be an asynchronous conversation through electronic mail or the like. Good.
[0357]
In addition, when the user who provided the information receives a notification of evaluation of the information provided by the user, the user who has added the evaluation is supposed to interact with the user who added the evaluation. The timing at which the dialogue with the selected user occurs is not limited to this. For example, with the method shown in FIGS. 8 to 11 of the first embodiment, the user refers to the evaluation data added to the information published by the user, and thereafter, the user interacts with the user who has added the evaluation data. Further, detailed information on the evaluation data may be inquired.
[0358]
FIG. 99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment.
[0359]
In FIG. 99, an information reference window B120 is a state display window B121 that expresses the state of the system by facial expression image data, a question input window B122 that inputs the designation of information that the user wants to refer to in a natural language sentence, and a user instruction to the system It consists of a menu window B125 performed in a menu format and a result display window B126 that displays a response from the system.
[0360]
The user inputs a natural language question sentence in the question sentence input field B123 of the question input window B122, and instructs the search execution button B124 to search and present information. On the initial screen when the system is started, the result display window B126 displays an example sentence B127 of a natural language question sentence for efficient search.
[0361]
FIG. 100 is a display example of a result of searching based on a natural language question sentence. A natural language question sentence is input to a question sentence input field B132 of the question sentence input window B131, and a search target range of information is designated by a range designation menu B133. The result of the search is displayed on the result display window B134. A message B135 indicating what kind of information the system has searched based on the question sentence and how many pieces of information can be searched as a result is displayed. The icon B137 for displaying the added evaluation information as auxiliary information is displayed. In the example of FIG. 100, not only the information title but also the content summary B138 is displayed.
[0362]
FIG. 101 is an example of information displayed as a result of instructing the title B136 of the result displayed on the result display window of FIG. In FIG. 101, information instructed by the user is displayed on a window B141 that displays the title of the information and the evaluation result, and a window B144 that displays the contents of the information. An icon B142 indicating the result of the evaluation is displayed along with the information title. Under the title, a menu B143 for inputting a simple evaluation for information is displayed. It is possible to input an evaluation for information by designating a character string such as “useful” or “so-so”.
[0363]
FIG. 102 shows a display example of an evaluation input window displayed by the system when an evaluation of “old” is instructed in the evaluation input menu B 143 of FIG. 101.
[0364]
In the evaluation input window B150, a message B151 indicating the type of information to be added and a field B152 for the user to input more detailed evaluation are displayed.
[0365]
FIG. 103 shows another display example when public information is registered by the information registration means 1. When the user designates a “new registration” button B126 in the menu window B125 of FIG. 99, an information registration window B160 of FIG. 103 is displayed.
[0366]
The user can input the title of the information to be disclosed and the name of the publisher in the input field B161. The contents of the public information to be registered are input on B162. When the user desires to register the public information anonymously, the public name of the public information can be made anonymous to the general user by checking the anonymous request selection button B163. When the execution button B164 is instructed, the information registration unit 1 performs a keyword assignment process on the registered public information.
[0367]
FIG. 104 is an example of a screen for notifying the user who has registered public information of the result of keyword assignment performed by the information registration means 1. With respect to the keyword B172 added by the system, the user can select whether to use it as a keyword by using the check button B171. Further, the keyword display field B172 can be directly edited.
[0368]
FIG. 105 is an example of displaying information added to public information. A list B181 of the title of the added information is displayed under the public information content B180. When the user indicates the title of the list, the contents are displayed.
[0369]
FIG. 106 shows a display example of a search window in the case where public information is referenced hierarchically according to classification, instead of search using a natural language question sentence. On the result display window B190, the classification of the public information is displayed hierarchically. The hierarchy of the public information is indented and displayed. The classification indicated by B191 includes the classification indicated by B192, and the public information B193 is classified below the classification. An icon B194 indicating public information is added to the character string indicating the title of the public information.
[0370]
As described above, according to the seventh embodiment, by presenting evaluation information in response to a request from a user who has input evaluation data, the public information is referred to the information published by the individual. The result of evaluating the public information according to the degree of benefit of the person can be efficiently presented to the information publisher according to the intention of the person who referred to the public information.
[0371]
In addition, by presenting evaluation information in response to a request from an information publisher, the result of evaluating the public information according to the usefulness of the person who referred to the public information with respect to the information released by the individual can be obtained from the information publisher It can be efficiently presented to the information publisher according to the intention.
[0372]
Also, by presenting the evaluation information as auxiliary information of the public information, when referring to the public information, it is possible to refer to the evaluation information and judge the reliability of the public information, which is convenient for the user.
[0373]
Also, the evaluation information for public information is presented as auxiliary information for public information, and the privacy of the person who has evaluated public information is changed by changing the level of detail of the auxiliary information according to the user's authority. Security protection can be achieved.
[0374]
In addition, when the evaluation data input by the person who referred to the public information is greatly different from the statistical value of the past evaluation data, the evaluation data is efficiently notified to the information publisher by notifying the information publisher of the evaluation data. Can be notified.
[0375]
In addition, when the evaluation data input by the person who referred to the public information is significantly different from the statistical value of the past evaluation data, the user who has input the evaluation data is prompted to input the detailed information of the evaluation data. Can be used effectively.
[0376]
It is inconvenient for a user who wants to disclose information to separately input attribute information such as keywords of public information. According to the above embodiment, the user's convenience can be improved by automatically extracting the attribute information from the contents of the public information. In addition, it is possible to give accurate attribute information by confirming and correcting the extracted attribute information with respect to the information publisher and privileged user.
[0377]
(Eighth embodiment)
Next, an eighth embodiment of the present invention will be described.
[0378]
The information sharing support system 50 according to the eighth embodiment has a configuration as shown in FIG. 107, for example.
[0379]
The input / output means 7 accepts one or more inputs of text, still images, moving images, sounds, and the like via the network. You may accept directly from input devices, such as a keyboard, a mouse | mouth, a microphone, a camera, without going through a network.
[0380]
The information registering means 1 is for registering information that the user makes public to others in the public information accumulating means 8.
[0381]
The information reference unit 2 is for searching, referring to, and using information registered in the public information storage unit 8.
[0382]
The reference history accumulating unit 9 accumulates an identifier of information on which an operation such as search / reference is performed, and information reference results such as a user identifier and date / time if necessary.
[0383]
The evaluation information generation unit 4 calculates an individual evaluation value, evaluation value statistics, and the like for the public information using the information reference record stored in the reference history storage unit 9. Evaluation results are also stored in the reference history storage means 9.
[0384]
The evaluation result notification means 6 notifies the person who has authority (such as an information provider or a user who is referring to the information) of the individual evaluation value.
[0385]
The contribution information generation means 10 calculates the evaluation value of the individual contribution degree to the system using the information reference record stored in the reference history storage means 9, and stores this result in the contribution information storage means 11 as contribution information. .
[0386]
FIG. 108 is a flowchart showing the flow of processing of the information sharing support system 50 shown in FIG. The operation of the information sharing support system in FIG. 107 will be described below with reference to FIG.
[0387]
The information sharing support system accepts a request from the user and performs processing such as information presentation, storage, and evaluation input in response to the request (step S3001). This process may be any of the processes described in the embodiments of this patent.
[0388]
Next, the information sharing system 50 calculates contribution information for the operation by the contribution information generation unit 10 (step S3002), and accumulates the contribution information in the contribution information accumulation unit 11 (step S3003). Thereafter, the next request from the user is accepted, and if there is no request, the process ends (step S3004).
[0389]
FIG. 109 is a storage example of a table describing contribution points that are referred to when the contribution information generation unit 10 calculates contribution information for a user operation.
[0390]
In FIG. 109, corresponding to each operation type B201, point B202 indicating the degree of contribution added to the user who performed the operation, and information provided when the operation is for information provided by another user A point B203 indicating the degree of contribution added to the other user is recorded.
[0390]
FIG. 110 is a flowchart describing a procedure in which the contribution information generation unit 10 calculates contribution information for a user operation.
[0392]
The contribution information generation means 10 identifies the type of operation from the user's operation history (step S3011), and uses the data in the table shown in FIG. 109 to the user who performed the operation and the user who provided the referenced information. The contribution points are added (steps S3012 and S3013), and the respective contribution points are stored in the contribution information storage unit 11 (step S3014).
[0393]
FIG. 111 is an example of contribution information stored in the contribution information storage unit 11. The contribution information B213 is obtained by associating the user name B211 using the information sharing support system 50 with the contribution point B212 of the user. In this example, contribution points related to the number of accesses to the system, information reference, registration, evaluation, and question operations are accumulated.
[0394]
FIG. 112 shows a display example of the contribution information display window B211 in which the contribution information stored in the contribution information storage unit 11 is displayed as shown in FIG.
[0395]
As shown in FIG. 112, the contribution information display window B211 displays the user names arranged in descending order of contribution points to the system. Also, by designating the type of operation in the attribute designation menu B222 at the bottom of the screen, a list of user names arranged in descending order of contribution points for each operation can be displayed.
[0396]
As described above, according to the eighth embodiment, each user's contribution point is calculated based on the user's system operation history and accumulated as contribution information so that each user can support information sharing. How much it contributes to the operation of the system can be quantified and displayed. In other words, not only providing information that can be shared, but also evaluating the reference of information and input of evaluation, and providing information evaluated by other users is also evaluated as a contribution point. It becomes a motivating material for users to use the system, and activation of information sharing can be achieved.
[0397]
【The invention's effect】
As described above, according to the present invention, it is possible for an information publisher to know in detail how useful the information disclosed by an individual is for others, and to disclose information or Feedback of the evaluation based on the contents motivates individuals to disclose information, promotes information disclosure, and promotes information sharing in the organization.
[0398]
Further, when the public information is used by another person who refers to the public information, it is possible to easily notify the provider of the original information of the usage status. In addition, the information provider can change the conditions and contents of notification when using information that will be disclosed in the future or information that has already been disclosed, according to the notified usage status. As a result, the information provider can easily and accurately grasp the status of use of his / her published information, and can easily and reliably know new information derived from the disclosed information. . Therefore, an information sharing support system that can promote information disclosure and information sharing in an organization can be provided.
[0399]
In addition, by using the published information to actually improve productivity, and evaluating the contribution of the referrer who contributed to the improvement of the productivity of the group to which it belongs, In addition to being open to the public, it is truly shared and effectively utilized by the group and not only improves the intellectual productivity of the individual, but also improves the knowledge of the entire group to which the individual belongs. An information sharing support system that can improve productivity.
[0400]
Further, it is possible to provide an information sharing support system capable of efficiently notifying information publishers of evaluation information of public information input by a person who has referred to public information.
[0401]
Further, it is possible to provide an information sharing support system that can improve user convenience by extracting attribute information such as keywords of public information from the contents of public information at the time of public information registration.
[0402]
Furthermore, by calculating the contribution points of each user based on the user's system operation history, it is possible to display the numerical value of how much each user contributes to the operation of the information sharing support system. In other words, not only providing information that can be shared, but also evaluating the reference of information and input of evaluation, and providing information evaluated by other users is also evaluated as a contribution point. It becomes a motivating material for users to use the system, and activation of information sharing can be achieved.
[Brief description of the drawings]
FIG. 1 is a block diagram schematically showing the configuration of an information sharing support system according to an embodiment of the present invention.
FIG. 2 is a diagram showing an example of public information stored in public information storage means.
FIG. 3 is a diagram showing an example of a display screen of information registration means.
FIG. 4 is a diagram showing an example of a display screen in which information is registered by an information registration unit.
FIG. 5 is a diagram showing an example of a display screen of information reference means.
FIG. 6 is a diagram showing an example of a display screen of an evaluation input unit.
FIG. 7 is a diagram showing an example of a display screen for a list of public information.
FIG. 8 is a diagram illustrating an example of a display screen for an evaluation list classified by classification.
FIG. 9 is a diagram showing an example of a display screen for displaying the evaluation of public information in a graph.
FIG. 10 is a diagram showing an example of a display screen that displays an evaluation list for public information.
FIG. 11 is a diagram showing an example of a display screen that displays an individual evaluation result.
FIG. 12 is a flowchart for explaining a processing operation of an evaluation result notifying unit.
FIG. 13 is a flowchart for explaining a processing operation of an evaluation result notifying unit.
FIG. 14 is a block diagram schematically showing the configuration of an information sharing support system according to a second embodiment of the present invention.
FIG. 15 is a diagram showing a configuration example of emotion recognition means.
FIG. 16 is a diagram showing another configuration example of emotion recognition means.
FIG. 17 is a flowchart for explaining the processing operation of the emotion recognition means.
FIG. 18 is a diagram showing an example of a display screen of information reference means.
FIG. 19 is a diagram showing an example of an emotion expression dictionary.
FIG. 20 is a diagram showing an example of an interaction between an information referrer and a system.
FIG. 21 is a flowchart for explaining another processing operation of emotion recognition means;
FIG. 22 is a flowchart for explaining still another processing operation of the emotion recognition means.
FIG. 23 is a diagram showing still another configuration example of emotion recognition means.
FIG. 24 is a diagram showing an example of a reference history stored in a reference history storage unit.
FIG. 25 is a diagram showing another example of the display screen of the information reference means.
FIG. 26 is a view showing still another example of the display screen of the information reference means.
FIG. 27 is a view showing still another example of the display screen of the information reference means.
FIG. 28 is a block diagram schematically showing the configuration of an information sharing support system according to a fifth embodiment of the present invention.
29 is a block diagram showing the configuration of the information sharing support system of FIG. 28 in further detail.
FIG. 30 is a diagram for explaining the flow of data among a plurality of information sharing support systems;
FIG. 31 is a diagram showing an example of the structure of a search keyword for data stored in the information storage means.
FIG. 32 is a diagram showing an example of the contents of individual search keywords.
FIG. 33 is a diagram showing an example of the structure of a person category stored in the user information storage unit.
FIG. 34 is a diagram showing an example of the contents of individual person categories.
FIG. 35 is a diagram showing an example of the structure of attached information stored in the information storage unit.
FIG. 36 is a diagram showing an example of the structure of usage notification conditions stored in a usage notification condition storage unit;
FIG. 37 is a diagram for explaining the type, content, and determination method of a notification condition attribute of a usage notification condition;
FIG. 38 is a diagram showing a storage example of public information, attached information, and usage notification conditions.
FIG. 39 is a diagram showing an example of storing user information.
40 is a flowchart for explaining the processing operation of information search / presentation of the information sharing support system of FIG. 28;
41 is a flowchart for explaining information registration / addition / edit processing operations of the information sharing support system of FIG. 28;
42 is a flowchart for explaining a processing operation for evaluating a usage notification condition of the information sharing support system of FIG. 28;
FIG. 43 is a diagram showing an example of storing user information.
FIG. 44 is a diagram showing a display example of an information search method window.
FIG. 45 is a diagram showing a display example of an information display window.
FIG. 46 is a diagram showing a display example of an information registration window.
FIG. 47 is a diagram showing an example of a list storing results of evaluation of usage notification conditions.
FIG. 48 is a view showing a display example of an information registration window and an attached information editing window.
49 is a diagram showing an example of a warning method when the name of the information provider on the attached information editing window shown in FIG. 48 is changed.
50 is a diagram showing an example of information registered in the information sharing support system of FIG. 28. FIG.
FIG. 51 is a diagram showing a display example of a usage notification window for notifying an information provider of the usage status of public information by a third party.
FIG. 52 is a diagram showing a display example of a usage notification condition editing window;
FIG. 53 is a diagram showing a display example of an information registration window that is first displayed when editing information.
FIG. 54 is a diagram showing a display example of a new information creation window.
FIG. 55 is a diagram showing a display example of a usage notification condition editing window displayed when creating new information.
FIG. 56 is a view showing a display example of an information search window for searching for reference information when editing existing information.
FIG. 57 is a view showing a display example of a reference information editing window displayed when editing existing information.
FIG. 58 is a diagram showing another example of information registered in the information sharing support system of FIG.
FIG. 59 is a diagram showing a display example of a window displayed when referring to other information from the reference information editing window.
FIG. 60 is a diagram showing an example of information generated by processing reference information in a reference editing window.
FIG. 61 is a diagram showing an example of attached information and usage notification information of information generated by processing reference information in a reference editing window.
FIG. 62 is a diagram showing another configuration example of the information sharing support system according to the present invention.
FIG. 63 is a diagram showing a configuration example of an information sharing support system according to a sixth embodiment of the present invention.
FIG. 64 is a diagram showing another example of public information stored in the public information storage unit.
FIG. 65 is a diagram showing an example of a usage history accumulated in a usage history accumulating unit.
FIG. 66 is a diagram showing an example of a screen display for searching and referring to information via the information reference means.
FIG. 67 is a diagram showing an example of a screen display for searching and referring to information via the information reference unit.
FIG. 68 is a diagram showing an example of a screen display when registering a use case through use case registration means.
FIG. 69 is a diagram showing an example of a screen display when referring to a use case through use case reference means;
FIG. 70 is a diagram showing another example of a screen display when registering a use case through the use case registration unit.
FIG. 71 is a flowchart for explaining the processing operation of the usage record evaluation means.
FIG. 72 is a diagram showing an example of a screen display for displaying individual and overall usage results via usage result evaluation result notifying means;
FIG. 73 is a diagram showing an example of a screen display for displaying the “individual” usage record via the usage record evaluation result notifying unit;
FIG. 74 is a diagram showing an example of a screen display for displaying an “overall” usage record via a usage record evaluation result notifying unit;
FIG. 75 is a diagram showing a screen display example of a result of statistics on the usage status of public information based on usage histories and usage examples stored in usage history storage means;
FIG. 76 is a diagram showing still another configuration example of the information sharing system according to the present invention.
77 is a block diagram showing a configuration example of an information sharing support system according to a seventh embodiment of the present invention. FIG.
FIG. 78 is a flowchart showing a processing procedure of the information sharing support system according to the seventh embodiment.
FIG. 79 is a flowchart showing a registration processing procedure.
FIG. 80 is a flowchart showing another registration processing procedure;
FIG. 81 is a diagram showing an example of an interface for performing an information registration operation.
FIG. 82 is a diagram showing an example of an interface for performing an information registration operation.
FIG. 83 is a diagram showing an example of an interface for performing an information registration operation, and shows an interface for presenting and selecting keyword candidates.
FIG. 84 is a diagram showing an example of an interface for presenting and associating a list of information similar to registered public information.
FIG. 85 is a diagram showing an example of an interface for notifying the registered person of the contents of registered public information.
FIG. 86 is a flowchart for explaining an information search processing procedure;
FIG. 87 is a flowchart for explaining an evaluation input processing procedure;
FIG. 88 is a diagram showing an example of an interface for performing an information search operation.
FIG. 89 is a diagram showing an example of an interface for performing an information search operation, and shows an interface for prompting specification of a search keyword.
FIG. 90 is a diagram showing an example of an interface for performing an information search operation.
FIG. 91 is a diagram showing an example of an interface for performing an information search operation, and shows an interface for prompting specification of information by displaying a list of candidates when a plurality of search results exist.
FIG. 92 is a diagram showing an example of an interface for adding outline evaluation information and presenting information to a user.
FIG. 93 is a diagram showing a display example of a summary evaluation result.
FIG. 94 is a view showing a display example of a detailed evaluation result.
FIG. 95 is a diagram showing an example of an interface for performing evaluation input.
FIG. 96 is a diagram showing an example of an interface for inputting detailed evaluation.
FIG. 97 is a diagram showing a display example of an interface screen that prompts the user to input the reason for the evaluation input by the user.
FIG. 98 is a view showing a message display example for notifying the registered user of the public information of the evaluation content for the public information.
FIG. 99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment, showing an interface screen for performing an information reference operation.
FIG. 100 is a diagram showing a display example of a result of a search performed based on a natural language question sentence.
FIG. 101 is a diagram showing a display example of information displayed as a result of indicating one of the result titles displayed on the result display window of FIG. 100;
102 is a view showing a display example of an evaluation input window which is displayed when an “old” evaluation is instructed in the evaluation input menu of FIG. 101;
FIG. 103 is a diagram showing a display example of an interface screen when public information is registered.
FIG. 104 is a diagram showing a display example of a screen for notifying a user who has registered public information with a keyword attached by an information registration unit.
105 is a diagram showing a display example of information added to public information. FIG.
FIG. 106 is a view showing a display example of a search window when referring to public information hierarchically according to classification.
FIG. 107 is a diagram showing a configuration example of an information sharing support system according to an eighth embodiment of the present invention.
FIG. 108 is a flowchart showing a process flow of the information sharing support system of FIG. 107;
FIG. 109 is a diagram showing a storage example of a table describing contribution points that are referred to when contribution information generation means calculates contribution information for a user operation.
FIG. 110 is a flowchart showing a procedure by which contribution information generation means calculates contribution information for a user operation.
FIG. 111 is a diagram showing an example of contribution information stored in the contribution information storage unit.
FIG. 112 is a diagram showing a display example of a contribution information display window for displaying contribution information.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 1 ... Information registration means, 2 ... Information reference means, 3 ... Evaluation input means, 4 ... Evaluation means, 5 ... Emotion recognition means, 6 ... Evaluation result notification means, 7 ... Input / output means, 8 ... Public information storage means, 9 ... history information storage means, 10 ... contribution information creation means, 11 ... contribution information storage means, 1001 ... input / output means, 1002 ... use notification condition management means, 1003 ... use notification condition storage means, 1004 ... information management means, 1005 ... Information storage means, 3001... Usage case registration means, 3002... Usage case reference means, 3003... Usage result evaluation means, 3004... Usage result evaluation result notification means, 3005.

Claims (2)

The information sharing support device corresponding to each user
  Public information storage means for storing public information;
  A first usage state for registering the public information in the information sharing support device of the other user, which is defined as a usage state of the public information by a user other than the user who is the provider of the public information, Among the plurality of usage states including the second usage state edited by the information sharing support device of another user and the third usage state for adding another information, the usage state to be notified to the provider is designated. Usage notification condition storage means for storing usage notification conditions associated with each public information stored in the public information storage means,
  Control means;
  With
  An information sharing support method for sharing public information stored in the public information storage means of each information sharing support device between a plurality of users,
  The control means of the first information sharing support apparatus corresponding to the first user among the plurality of users is the first of the public information stored in the public information storage means. Of the usage notification conditions stored in the usage notification condition storage means, the first information associated with the first public information is provided to provide public information to the second user of the plurality of users. A first step of transmitting a usage notification condition and the first public information to a second information sharing support device corresponding to the second user;
  A second step in which the control means of the second information sharing support apparatus receives the first public information and the first usage notification condition;
  The control means of the second information sharing support apparatus receives (a) an instruction to register the first public information from the second user, and sets the first public information and the first use notification condition to the public information storage means. And a registration process stored respectively in the usage notification condition storage means, and (b) an editing process for editing the first public information upon receiving an instruction to edit the first public information by the second user. A third step of executing a process instructed by the second user among a plurality of processes for one public information;
  When the control unit of the second information sharing support apparatus detects the registration process call and the first usage state is specified in the notification condition included in the first usage notification condition, A fourth step of transmitting a notification of the first usage state by the second user to the first information sharing support device;
  The control unit of the second information sharing support apparatus detects a difference between the first public information before and after the editing process, and the second notification condition is included in the first use notification condition. A fifth step of transmitting a notification of the second usage state by the second user to the first information sharing support device when a usage state is specified;
  The control unit of the second information sharing support apparatus detects additional information to the first public information after the editing process is completed, and the third usage is performed under the notification condition included in the first usage notification condition. A sixth step of notifying the first information sharing support apparatus of a notification of the third usage state by the second user when a state is designated;
  A seventh step in which the control means of the first information sharing support apparatus presents the usage status of the notified first public information;
  An eighth step in which the control means of the first information sharing support apparatus rewrites a notification condition included in the first use notification condition stored in the use notification condition storage means in accordance with an instruction from the first user; ,
  The second information in which the first public information and the first usage notification condition received in the second step are stored in the public information storage unit and the usage notification condition storage unit in response to the registration instruction of the second user. In response to an instruction from the control unit of the first information sharing support apparatus, the control unit of the sharing support apparatus stores the first information stored in the usage notification condition storage unit of the second information sharing support apparatus The notification condition included in the use notification condition is the same as that after the rewriting of the eighth step. A ninth step of rewriting the notification condition;
  Information sharing support method. The ninth step includes
Among the information sharing support devices of the plurality of users, the control means of the information sharing support device that the first information sharing support device provided the first public information in the past is configured to control the control of the first information sharing support device. In response to the instruction from the means, the notification condition included in the first use notification condition stored in the use notification condition storage unit of the information sharing support apparatus is set as the notification condition after rewriting in the eighth step. 2. The information sharing support method according to claim 1, wherein rewriting is performed.

Images