JP2003196546A - Information sharing support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information sharing system capable of disclosing a variety of information owned by individuals properly to a variety of persons, capable of re-using information disclosed by the individuals in the range not contrary to disclosed intention, capable of notifying new information produced as the result of re-use to an original information discloser, and capable of prompting information sharing in information disclosure and organization. <P>SOLUTION: This information sharing support system is provided with a storing means for storing an opened information of individuals, an information providing means for providing the disclosed information accumulated by the accumulation means and notice conditions for notifying information providers who provided the disclosed information of the use states of users for the opened information according to the requests of the users, and a notice means for notifying the information providers of the detected use states of the users when the use states of the users for the disclosed information provided by the information providing means based on the notice conditions. The notice conditions can be altered only by the information providers. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention
Information such as know-how, documents created by individuals, computer software, copyrighted works such as paintings, etc. is published on a computer network, and
The present invention relates to an information sharing support system that enables sharing via a network.

[0002]

2. Description of the Related Art In recent years, the spread of computer networks has made it possible for anyone to directly disclose information as a method of transmitting personal information, instead of through the conventional organizational hierarchy. Due to such changes in the environment, it is easier for individuals to publicly disclose information, and at the same time, it becomes easier to appeal their own characteristics and achievements, and at the same time, by sharing the published personal achievements, information, know-how, and knowledge, the organization Overall intellectual productivity is also improved.

With the development of communication network technology, a framework has been established in which individuals can freely distribute their own information. For example, it has become possible for individuals to send information to the world via electronic news, electronic mail, WWW, and the like.

Such a computer network functions as an information sharing infrastructure, and although the development of the information sharing infrastructure has progressed due to the progress of such networking, the infrastructure development requires the sharing of information. Only the conditions are set, and the fact that the infrastructure is set does not necessarily mean that information sharing itself is promoted.

To share information, each member discloses and shares information, knowledge, know-how, etc. accumulated and managed individually by each member with the aim of improving their own intellectual productivity. It is expected that the intellectual productivity of the entire group will be improved.

[0006] As means for sharing information on such a computer network, an electronic bulletin board on a computer network, a homepage on the Internet, etc. are used. It is possible to know the reaction to information to some extent.

However, as mentioned above, the computer network is only for facilitating the information sharing, and as soon as the computer network is prepared, the information sharing is actually promoted and the entire group is It does not mean that the improvement of intellectual productivity of is achieved. That is, if information is published through a computer network,
Since the information is not used immediately, if the information is only made public and can be referred to by the group, and if it is not actually used, it can not be said that the information is shared. It also does not lead to improvement in overall intellectual productivity.

[0008] There has been no way to actually use such publicly disclosed information, to clarify the degree of contribution that has contributed to the improvement of the intellectual productivity of the entire group, and to encourage the sharing of publicly available information.

On the other hand, electronically disclosed information has a feature that it can be easily duplicated and reused such as processing and provision to others. Individuals combine and process information provided by others to create and send new valuable information that was not in the original information. By repeating this process, it has become possible for multiple people to verify, add, and correct information in a short period of time, and to generate more concentrated and useful information.

However, in practice, in many cases, it is reused in a manner contrary to the original intention of the information sender, which is a problem. Recipients of information irrespective of whether or not they are willing to refer to the information in a form that misunderstands the intention of the sender, add distorted interpretations or add incorrect evaluations, and send the information again, Reduce the value of information.

On the other hand, even if the first caller makes a protest, it will not be understood and it will be a muddy game, and multiple human time and resources will be spent on barren debate, and it will be a creative process. It ends up being a mess.

As a system for supporting a creative collaborative work by a plurality of users, an electronic bulletin board and groupware for supporting collaborative document creation are known. However, while these systems can help comment on documents submitted to a common workspace, each individual collects the information stored on their site,
By editing that information and combining it with other information, it is impossible to support the distribution of information in the form of creating information with new added value.

Moreover, it is not possible to deal with the problem of reuse against the sender's intention.

Further, in permission management in a file system on a network, it is possible to give the information owned by an individual the authority as to whether or not another person can refer to the information. No authority can be given to the information as to whether another person who referred to it can reuse the information. Even if it is reused without permission, the owner of the information has no way to know.

As described above, in the conventional method, when the information owned by another person is reused, whether or not to obtain the permission from the original owner is left to the discretion of the individual. For them, the time and effort for this have become a major obstacle to the distribution of information. Even for the owner, depending on the other party and the method of reuse, it may not be necessary to give each permit, and the time and labor involved in unnecessary permits should be reduced.

[0016] On the other hand, if the information is reused without permission, if the owner does not notice, the distribution of the information does not bring any advantage to the owner, and even if the owner notices it later, In many cases, there are problems related to unintended reuse as described above, and there are few things that owners and reusers can spend wasted time and effort.

To summarize the above, in order to make it possible for a plurality of users to easily and meaningfully reuse the disclosed personal information, it is necessary to solve the following problems.

First, data possessed by an individual has various meanings, and the value of the data varies depending on the situation of the person who views the data. Determining whether a piece of data can be reused also depends on the situation. For this reason, in order to disclose information in consideration of reuse, in addition to setting the authority to disclose certain information to a specific individual, others who have acquired the disclosed information can reuse it. It is necessary to set whether or not it is possible.

However, there are various forms of reuse,
It is difficult and laborious to judge and set all of these cases.

Further, as the disclosed information is reused, various meanings are given, so that there is a possibility that new information that the individual who initially disclosed did not expect was born. However, simply allowing the reuse and disclosing the information does not inform the individual who has published the new information generated as a result of the reuse of the information, and thus benefits the disclosure of the original information to the individual. It may not be possible to lose the motivation to disclose information. The loss of that opportunity is a significant loss in the creative process as the original owner is likely to add more useful information to the new information.

However, if notification is given to the owner whose information has passed regarding all reuse such as grandchild pulling, great grandchild pulling, etc., the communication load will explosively increase.

[0022]

As described above,
With the conventional information sharing means as described above, it is possible to know the number of times the information published by the user has been referred to, but there is a problem in that it is not clear how useful it is to the referrer. The reference count merely indicates the number of times information is referred to, and is not information indicating the value of public information, such as how useful it was for each information referencer, and how it was used. For example, when the average value of usefulness is low even if there are many referrers, and when the average value of usefulness is small when there are few referrers, it is important to judge which one of the public information is more valuable. It depends on the individual values.

Therefore, the conventional system showing only the number of times of reference does not give sufficient feedback to the information disclosing person, and the clear reward cannot be obtained by disclosing the information. There was a problem that the culture of information disclosure was difficult to establish due to lack of information.

Further, in the conventional information sharing support / indication system, when the information provided to another person is processed without permission and provided to the third party, the owner of the original information knows the means and the limitation. There was no way to do it. Therefore, it was difficult for the original owner to obtain useful information derived from the circulation of the information.

[0025] In addition, in many cases, wasteful time and labor are spent to solve the problems relating to the reuse against the owner's intention.

Further, since there is no explicit index for measuring the activity of a person who actually utilizes the information disclosed by another person to improve intellectual productivity, the activity of such an individual is There was no means to evaluate how much it contributed to the improvement of the intellectual productivity of the whole group to which an individual belongs, that is, the person who referred and used public information, and there was no way to encourage such activity.

Therefore, even if the disclosure of information is evaluated and encouraged, if there is no way to evaluate the utilization itself of the disclosed information, only disclosure of information is promoted, and sharing of information is merely promoted. However, there is a problem in that the improvement of productivity and the resulting improvement of overall productivity are not necessarily achieved.

Therefore, the present invention has been made in view of the above-mentioned problems, and the result of evaluating the public information with respect to the information publicized by an individual is determined by the degree of usefulness of the person who referred to the public information. The purpose of the present invention is to provide an information sharing support system in which individuals are motivated to disclose information by feedback to, and information disclosure and information sharing in organizations can be promoted.

Further, various information owned by an individual can be disclosed to various persons in an appropriate form, and the information disclosed by an individual can be reused and reused within a range not against the intention of disclosure. It is an object of the present invention to provide an information sharing support system capable of notifying a publisher of new information of new information and promoting information disclosure and information sharing in an organization.

Furthermore, by utilizing the disclosed information to actually improve the productivity, and by evaluating the contribution degree of the reference person who has contributed to the improvement of the productivity of the entire group to which the information belongs, the individual is disclosed. The information that has been collected is not only released to the public but is shared in the true sense of the group, is effectively utilized, and the intellectual productivity of the utilized individual is improved, which in turn leads to the group to which the individual belongs. The purpose is to provide an information sharing support system that can improve the overall intellectual productivity.

[0031]

According to an information sharing system of the present invention, which discloses personal information to a plurality of users to support information sharing, a storage means for storing personal public information and a storage means for storing the information. And the information providing means for providing the notification condition for notifying the information provider who has provided the public information of the published information and the usage state of the user for the public information according to the request of the user, and based on the notification condition. A notification means for notifying the information provider of the detected usage status of the user when the usage status of the user for the public information provided by the information providing means is detected. By allowing only the provider to change, various information owned by an individual can be disclosed to various people in an appropriate form, and information published by an individual does not violate the intention disclosed. In is reused, the new information derived result is reused can notify publisher of the original information, can facilitate information sharing in information disclosure with tissue.

[0032]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

(First Embodiment) FIG. 1 is a schematic block diagram of an information sharing support system according to the first embodiment.

In FIG. 1, an information sharing support system 50.
Is composed of information registration means 1, information reference means 2, evaluation input means 3, evaluation means 4, emotion recognition means 5, evaluation result notification means 6, input / output means, public information storage means 8, and reference history storage means 9. ing.

The information registration means 1 is adapted to generate information such as a document describing personal knowledge and know-how, computer software, paintings and the like, and store the information in the public information storage means 8.

The information reference means 2 is used by a user other than the information publisher to search, refer to, and use the information stored in the public information storage means 8. The reference history referred to by this means is the public information. It is accumulated in the reference history accumulating means 9 in association with the public information of the accumulating means 8.

The evaluation input means 3 is also used by the information reference person to input the evaluation regarding the published information.

The evaluation means 4 retrieves the information disclosure performance from the public information storage means 8 and the information reference performance from the reference history storage means 9, and collects the individual evaluations of the public information input by the evaluation input means 3. The calculation result and the referrer identification information and the evaluation information input by the evaluation input means 3 are stored in the reference history storage means 9 in association with the public information.

The emotion recognition means 5 recognizes emotions from data consciously or unconsciously input by the information reference person, and the result of the emotions recognized here is evaluated by the evaluation means as the satisfaction level of the referred information. It is reflected in 4.

The evaluation result notifying means 6 notifies the information disclosure person and the authorized person of the evaluation result stored in association with the relevant public information from the public information storage means 8.

Input / output means 7 is connected to these means, whereby the user inputs necessary information and the system presents information to the user. Further, the information sharing support system 50 is configured so that the input / output unit 7 controls the transmission / reception of data via the network. That is, the plurality of information sharing support systems 50 connected on the network can access the public information stored in each by communicating with each other via the input / output unit 7.

Although FIG. 1 shows a mode in which a plurality of information sharing support systems 50 communicate with each other via a network to access public information, the present invention is not limited to this case, and does not involve the network. Even if it is used alone, its intended function is completed. That is, it is also effective that a third party user accesses the stored public information with respect to one information sharing support system 50. In the following description, the information sharing support system may be simply called a terminal.

FIG. 2 shows the contents of information stored in the public information storage means 8 in such an information sharing support system. As shown in FIG. 2, the various information includes an information identification number 21, an attribute 22 and an attribute value 23. Attributes include the title, publisher, date of publication, type of know-how, software, painting, etc., classification of business categories and topics and categories of other information, related information, search keywords,
There are contents, reference history, etc.

FIG. 2A shows an example of know-how information.
The title is the procedure for holding the lecture, the publisher is Taro Yamada, and the release date is 9
October 1, 5th, type is know-how, classification is visitor service, related information is how to write request document (information identification number # 20
0) and scholarly list (# 350) indicate that the keywords are lecture, visit, university professor, and agenda, and the procedures (1) to (7) are described.

Further, as the reference history, an identification number of, for example, a file storing the reference history of each individual is described. In this example, / log / # 24, / log
It is shown that it is referred from three cases of / # 38 and / log / # 105.

FIG. 2B shows an example of computer software, in which the title is a budget management program, the publisher is Momoko Yoneyama, the publication date is May 10, 1993, the type is software, and the classification is budget management work. Related information is a list of arrangement requests, keywords are budget, purchase schedule and overtime, contents are program files / etc / yosan-kanri, reference history is / log / # 60, / log / # 62, / log
/ # 120.

Next, a method of inputting information via the information registration means 1 will be described.

FIG. 3 is a diagram showing a specific example of the user interface of the information registration means 1.

The information registration window A101 is composed of a main screen A102 and a control panel A103.

The "classification designation" button A104 on the control panel A103 is for designating the classification of information. The classification, which is one of the attributes of the information accumulated in the information accumulating means 8, also indicates the business category or information category to which the information belongs. The user who stores the information specifies the classification related to the information through the information registration means 1, and the information is stored in the information storage means 8 in association with the classification.

An information publisher (hereinafter referred to as a user) uses the "classification designation" button A10 on the control panel A103.
When 4 is selected, a conceptual diagram of a division system related to information is displayed on the main screen A 102, for example, in a network form. The user selects one or more categories from the categories displayed on the window A 102,
Associate the classification with the information to be registered.

An "information input" button A105 on the control panel A103 is used to instruct switching to a mode for inputting public information. When the user selects the "information input" button A105 on the control panel A103, the main screen A102 is switched to a screen for inputting the content of information. FIG. 4 shows a display example when the user inputs information in text format on the information registration window A101.

The user inputs the title, type, format, and content for the information to be input and disclosed. The contents may be directly input, or the contents of the file can be disclosed as information by specifying a specific file name that has already been edited. In this example, the text is a form of information released by the user, but the information registered in the information storage means 8 in the information sharing support system is not limited to the text format, and still images, moving images, voices, programs Information such as the execution format of can also be shared by specifying the file name.

Next, a method for searching and referring to the public information stored in the information storage means 8 via the information reference means 2 will be described.

FIG. 5 shows a specific example of a user interface for searching and referring to information via the information reference means 2.

In FIG. 5A, the information search window A301 is composed of a main screen A302 and a control panel A303. An information referrer (hereinafter, referred to as a user) designates search target information by selecting a "category designation" or "keyword designation" button on the control panel A303. For example, by designating the "classification designation" button A303, a conceptual diagram showing the classification system of the intended information is displayed on the main screen A302, and the corresponding classification is selected.

When the user designates a "search execution" button A305 on the control panel A303 after designating a classification or a keyword, information related to the designated classification or keyword set is searched. When there are a plurality of search results, the information reference means displays the subject list of each information, and the user selects the desired information from the subject list to specify the target information.

In FIG. 5A, a subject list of a plurality of information is displayed on the main screen A302.

FIG. 5B is a display example of a screen on which the user is referring to the information of FIG. 5A via the information reference means 2.

Further, the user can input the evaluation for the information referred to via the information reference means via the evaluation input means 3. In the example of FIG. 5B, the “evaluation input” button A40 on the control panel A401
When 2 is designated, the screen is switched to the evaluation input screen, and the user can evaluate the reference information.

Further, this system accumulates the reaction of each person who referred to the information for the purpose of promoting the information sharing, and the information referenceer feeds back the evaluation result, so that the information referencer does not input the evaluation. When the user is instructed to end the information reference by instructing the "end" button A403, the screen is switched to the evaluation input screen to prompt the input of the evaluation for the information.

FIG. 6 is a display example of the evaluation input means for urging the user who referred to the information to input the evaluation for the information. FIG. 6A shows a button A502 for switching to a detailed evaluation input screen on the evaluation input window A501 and three types of buttons A50 for inputting a rough evaluation.
It is composed of three items, and allows the user to input an evaluation by selecting one of them. Three
Each type of button shows a rough evaluation of good, normal, and bad, using a face mark to intuitively indicate. If you want to enter a detailed evaluation for that information, press button A
If 502 is selected and a simple evaluation is desired due to lack of time or the like, any one of the three buttons A503 may be selected. By preparing a simple evaluation input method such as the button A 503, it is possible to obtain an evaluation for information without fail from the user who referred to the information.

When the user who referred to the information tries to end the reference without inputting the evaluation, a message A504 prompting the input of the evaluation is displayed so that the evaluations can be collected from all the information referenceers. I have to.

FIG. 6B is a display example of the detailed evaluation input screen displayed by selecting the “detailed evaluation input” button A502 in FIG. 6A. The user inputs numerically evaluations such as effectiveness, reusability, whether or not to recommend to others to the information referred to by himself, or textual evaluations other than numerical evaluations as comments. You can also The evaluation information input here is the reference history storage means 9
Memorized in.

Further, by designating the "notify information publisher" button A601 on the detailed evaluation input screen, the entered evaluation can be directly notified to the information publisher by means such as electronic mail. By directly notifying the information publisher of the comments, etc., the information publisher can know the reaction to the public information in a timely manner, and the public information can be added.
It also serves as a motivation for releasing the processed second version and for releasing new information.

Next, the processing operation for notifying the information publisher of the evaluation result will be described with reference to the flowchart of FIG.

First, the public information accumulating means 8 is searched for the public information registered by the information poster who is about to refer to the evaluation result (step S1), and the public information list is displayed (step S2).

FIG. 7 is a display example of the information list displayed at this time.

Reference numeral 71 is an information disclosure list display window.
By selecting the 2 button, classification, keywords,
You can specify one of the types and display the list. For example, when a classification is selected, a conceptual diagram showing the classification pair system as described with reference to FIG. 3 is displayed, and a list of the classification is displayed by designating the corresponding classification. For example, in FIG. 7, when the latest information is designated as the classification 73, and when business-related is designated as the classification 7
4. When software is designated as the type, each display screen is called 75 and a list is displayed.

In this way, the information poster can refer to the personal public information list, but also the evaluation result of the public information.

When the evaluation list 76 button in FIG. 7 is selected (step S3), the evaluation result of the public information displayed on that screen is displayed (step S4).

FIG. 8 is a display example of the evaluation result. 81
Is a classification-based evaluation list window, and in the example of FIG. 8, the evaluation result of public information whose classification is the latest information is displayed. On the right side of the subject 82, a rough evaluation result 83 input by using the A503 button of FIG. 5 is displayed in a graph format. The number of face marks representing the evaluation result indicates the number of referred cases. The information disclosure person can grasp the rough evaluation result about the personal disclosure information by looking at this evaluation result display.

Here, if it is desired to see a more detailed evaluation result, when the detailed information display button 84 displayed by selecting one face mark is selected (step S5), the submenu 85 is displayed and the graph is displayed. When the display is selected, the evaluation result for the public information is displayed in a graph.

FIG. 9 is a display example in which the evaluation result of the designated public information is displayed in a graph. Information publishers
When you check and specify the index you want to refer to from the index A801 such as the validity, reusability, recommendation to others of the input evaluation result, the evaluation result of the information is aggregated and the specified index is used. The result evaluated by the evaluation function is displayed as a graph in FIG.

Here, when the evaluation list is selected, the detailed information display process of the evaluation result of the public information is started. At this time, even if the name displayed in FIG. 7 is selected (step S
6) Go to the next process.

The reference history of the selected information is taken out (step S7), and the reference person and the evaluation result are displayed for all the reference histories (step S8).

FIG. 10 is a display example in which the public information evaluation results are displayed as a list.

In the evaluation of public information, a name 101 such as a login name that can identify a referrer and a value 102 quantified by an evaluation function are displayed in a table format in pairs in descending order of evaluation value. .

The information publisher can designate a row indicating the evaluation made by a certain information reference person on the table and display the content in detail. For example, when the individual button 103 is selected (step S9), the detailed evaluation information for each information reference person is displayed (step S10).

FIG. 11 is a display example of a screen for presenting details of the evaluation made by a certain information reference person. It is composed of a name 104 that can identify the information referencer, an index and its value 105 for totaling the evaluation results input in FIG. 9, and a comment field 106. The information poster can refer to these displays to know how useful the public information was and how it was utilized for each information referrer. In addition, the content described in the comment section allows the information publisher to know more detailed reactions, and can obtain hints and the like when expanding / improving the public information and the next information disclosure.

When the referrer information 107 in FIG. 11 is selected (step S11), profile information such as the type of information seer's business is displayed (step S12). This allows
You can know to whom the public information was useful.

FIG. 13 is a flowchart showing a process of notifying a person who can refer to the evaluation result of another person, such as an administrator, of the total evaluation of the public information for each information publisher.

First, by performing a predetermined operation through a predetermined display window, the public information storage means 8 is searched for the public information registered by the information poster who is about to refer to the evaluation result (step S20). , The total score is initialized (“0”) (step S21). The reference history identification number is retrieved from the reference history storage means 9 (step S2
2) Then, the evaluation data is extracted from the corresponding file (step S23). The evaluation value is determined by referring to the evaluation data and the evaluation table prepared in advance (step S
24) and the total score is added (step S25). Steps S22 to S25 are repeated until the above processing is completed for all reference histories (step S2
6) The total score finally calculated is notified as an evaluation result (step S27).

(Second Embodiment) Next, a method of inputting and utilizing the emotional state of a public information reference person as an individual evaluation value will be described.

It is sufficient for the information sharing support system 50 in the second embodiment to have the configuration shown in FIG. 1, but it is sufficient to have at least the configuration shown in FIG. 14, the same parts as those in FIG. 1 are designated by the same reference numerals.

That is, only the emotion recognition result is used without using the input evaluation data in the evaluation input means 3.

In FIG. 14, the input / output unit 7 receives one or more inputs of text, still images, moving images, voices, etc. via the network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

The information registration means 1 is for registering information to be disclosed to others by the user in the public information storage means 8.

The information reference means 2 is for searching, referring to, and utilizing the information registered in the public information storage means 8.

The reference history accumulating means 9 accumulates the identifiers of information on which operations such as search and reference are performed, and, if necessary, information reference records such as user identifiers and dates and times.

The emotion recognizing means 5 recognizes the emotion of the user from the data consciously or unconsciously input by the user, and recognizes the emotion using the content of the response with the user via the information referring means 2.

The emotion recognition means 5 may have a structure as shown in FIG. That is, it has an emotion expression dictionary 60 for extracting an expression (emotion expression) representing an emotion included in a text or a voice input by the user, and the emotion information extraction means 61 uses the emotion expression dictionary 60 to express an emotion expression. Extract and send the result to the emotional state determination means 62,
The emotional state determination means 62 recognizes the emotion of the user using the extraction result.

Further, the emotion recognition means 5 may have a structure as shown in FIG. That is, the emotional state determination unit 62 determines the emotional state using both the extraction result of the emotional information extraction unit 61 and the response content with the user via the information reference unit 2. The emotion recognition result is registered in the reference history storage means 9, for example.

The evaluation means 4 in FIG. 14 uses the information reference record and emotion recognition result stored in the reference history storage means 9 to calculate an individual evaluation value for the public information and statistics of the evaluation value. The evaluation result is also stored in the reference history storage means 9.

The evaluation result notifying means 6 notifies the person having the authority of the individual evaluation value (such as the information provider or the user who is referring to the information).

The processing operation of the information sharing support system 50 having the configuration shown in FIG. 14 will be described below with reference to the flowchart shown in FIG.

FIG. 19 shows an example of the interface screen of this embodiment.

The information reference means 2 understands the user's input, retrieves the corresponding information from the information in the public information storage means 8, and presents the result to the user (steps A1 to A4).
Regarding the search execution in natural language and the generation of a response sentence as described above, for example, Japanese Patent Application No. 7-86266 and Japanese Patent Application No.
For more details, see No. 235805.

The input understanding / response generation is not limited to text, and may be realized by menu selection, voice recognition and voice synthesis, or a combination thereof. An implementation method using mainly voice is disclosed in, for example, Japanese Patent Laid-Open No. 5-2166.
No. 18 is a known technique.

For example, an input / output interface as shown in FIG. 18A is displayed when a public information reference person (referred to as a user here) inputs a command or the like. The upper part of the input / output interface is a graphics or text window that displays the retrieved data, and the lower part is a text window that receives the search command and displays the response.

For example, in the text window at the bottom,
Messages and prompts such as "What is your requirement?" Are displayed. Here, when the user inputs a search statement such as "I want to read the business report of the business show", the search result is displayed in the upper window and at the same time "There are 13 cases, which one do you want to see?"
A response such as is presented. Here, if the user selects the document "Planning-Shimada" using a pointing device such as a mouse, the selected document is displayed as shown in FIG. 18 (b). A response sentence such as "Would you like to see other things?" Is output, and the user replies to this by saying "This is fine. Thank you."

Next, in step A5, emotion recognition is performed. There are roughly three methods for emotion recognition. First, there is a method of estimating an emotion by extracting an expression (emotion expression) that can be generally interpreted as expressing an emotion from a user's conscious or unconscious behavior (input sentence, utterance, gesture, facial expression, etc.). Next, there is a method of analyzing the current situation of the user and estimating the emotion of the user from the context. Finally, a plurality of the above methods are combined to recognize emotions. For example, regarding facial expression recognition, such as Morishima et al. (NICOGRAPH Proceedings, pp.17-25, 1993), a method of recognizing a user's emotions from nonverbal information such as phonetic temperament information contained in speech is described in Kanazawa et al. IEICE Transactions D
-II, Vol.J77-D-II, No.8, pp.1512-1521).

Further, voice recognition of emotional words having linguistic information rather than temperament information can be performed, for example, by Takebayashi et al. (Electronic Information Processing Society of Japan, D-11, Vol. J77-D-11, No8, pp1417-1428, etc. ),
Japanese Patent Application No. 7-86266 describes in detail a method for emotion recognition using the results of both linguistic information voice recognition and non-language information voice recognition for one utterance.

As a method of estimating the emotion from the situation, an attempt to estimate the emotional state of a character from the description of the story has been performed by Lehnert et al. (Cognition and
Emotion, pp. 299-322, 1987).
And Dyer (Emo-tions and their
Computations: ThreeCompu
ter Models ”, 1987), etc. As a composite of the two, Shibasaki et al. (Japanese Patent Application No. 7-23580).
There is 5).

If the first method is used in the emotion recognition unit 5, for example, the emotion expression dictionary 60 having the contents shown in FIG. 19 is provided and the emotion expression included in the input from the user is extracted. .

By referring to the emotional expression dictionary 60 of FIG. 19 by the emotional information extraction means 61, in FIG. 18, from the user's input “This is fine. Thank you”, “This is good> Satisfaction (Medium ) "" Thank you-> Satisfaction (Medium) "
Emotional information such as is extracted.

The emotional state judging means 62 calculates the average of these emotional information to determine the emotional state of the user as "emotion: satisfaction, degree: medium".

The types of emotions are not limited to satisfaction and dissatisfaction.
If you prepare a dictionary of emotions such as surprise, distrust, sadness, and boredom, you can recognize those emotions. In addition, when extracting a soliloquy such as “yes” of the user, a gesture such as a nod, or an emotional expression such as a smiling face, the processing is similar to that of text.

The evaluation means 4 determines the evaluation value using the emotional state. For example, a positive evaluation is given for a satisfied feeling, and a value such as an evaluation value = + 2 is determined for a degree: medium and stored in the reference history storage means 9 (step A6). Further, the evaluation value in the reference history of another user may be used to take an average, or the relative evaluation value may be calculated by comparison with other registered public information and registered.

The above processing is executed until the retrieval processing is instructed by the user (step A7), and step A3
When the search of the public information desired by the user fails in step A7, the process proceeds to step A7.

The average value of these evaluation values and the relative evaluation value are
It will be possible to show the user when the user retrieves the information. For example, in FIG. 20 (a), the user's search sentence "interesting is good" is color-coded and shown to the user by the evaluation value of the axis "interesting <-> boring (difficult)".

Further, as shown in FIG. 20 (b), the most popular documents are presented in response to the user's input such as "tell me what is popular".

In the configuration of FIG. 1, the evaluation input means 3 is provided in addition to the emotion recognition means 5, and as shown in the flowchart of FIG. 21, the evaluation means 4 receives both the evaluation value input from the user and the emotion recognition result. If obtained (step A9),
The evaluation value is calculated using both (step A10).

Alternatively, as shown in the flowchart of FIG. 22, after the evaluation value is calculated in step A10, the result is shown to the user (step A11), and the change is allowed (steps A12 to A13).

The emotion recognizing means 5 may be further configured as shown in FIG. That is, when the evaluation data for the referenced information input by the user is obtained, this is also used to determine the emotional state of the user. For example, after the system presents the document instructed by the user by the function of the information reference unit 2 as shown in FIG.
As shown in (b), by the function of the evaluation input means 3,
Prompt for evaluation input such as "How is it?""Is it interesting?" On the other hand, when the user inputs "Yeah, so good", the input sentence can be analyzed to obtain the evaluation value of the user. At the same time, the emotion recognition means 5 obtains emotion information such as "emotion: satisfaction, degree: low". The evaluation means 4 calculates an evaluation value based on these two values.

FIG. 24 shows a storage example of reference history contents accumulated in the reference history accumulating means 9 in such an information sharing support system. The reference history for some public information is
The referrers and each evaluation item are stored in a table format.
201 is an item name which comprises a table, 202 is each item value.

Log # is the identification number of the reference history, use
rID is the identifier of the referrer, and evaluation A is the evaluation result input using A503 in FIG. 6A via the evaluation input means 3, and indicates good (3) normal (2) bad (1). The evaluation B is an evaluation result obtained through the emotion recognition means 5 and indicates satisfaction (3) normal (2) dissatisfaction (1). The validity, reusability, and recommendation are the values input in FIG. 6B of the evaluation input means 3, and the evaluation points are the evaluation values input by the evaluation input means 3 and the emotion recognition means 5 by the evaluation means 4. The calculated evaluation score and comment represent the file name in which the comment input in FIG. 6B is described. The reference time indicates the time in seconds when the information was referenced. With or without copy,
Indicates whether or not the information has been downloaded, and becomes "Yes" when downloaded. The reference time and the presence / absence of a copy serve as references when performing an objective evaluation of the information.

(Third Embodiment) Next, a third embodiment which is a modification of the first embodiment will be described. In this modification, the information reference means 2 calculates and presents an expected value of information validity based on past evaluation results.

FIG. 25 is an example of a user interface for retrieving and referring to information via the information reference means 2, and a display 301 of expected value of information validity is added to the user interface shown in FIG. It is a thing. Information is displayed in descending order of expected value. In FIG. 25, the average of the total score 102 of the evaluation list display window shown in FIG. 10 is displayed as the expected value. By displaying the expected value, it is possible to obtain a clue to select highly effective information from a large amount of information. In the conventional information search, only the problem that the information meets the search condition has been a problem, but in the present embodiment, an index of validity can be given in addition to the above.

The expected value calculation method can be modified in several ways other than the above.

In the above description, the average value of the total score 102 is simply used as the expected value, but it is also possible to use the weighted average with the reference person weighted as the expected value. As a weight of the referrer, a table may be prepared in advance and used, or in an organization such as a company, a weight may be determined according to the position. This method is intended to improve the accuracy of the expected value according to the experience and achievements of the referrer.

Further, a method of calculating the expected value by reflecting the date and time when the information was created can be considered. For example, a value corresponding to the time elapsed at 10 points / year is subtracted from the expected value. With this, it is possible to calculate an expected value that reflects the "freshness" of the information.

As another calculation method of the expected value of effectiveness, a method of utilizing the expected value of the related information can be considered. For example, the average of the expected value calculated by any of the above methods and the expected value of the related information is displayed as the expected value. As a result, it becomes possible to calculate the expected value that reflects the expected value of the dependent information.

(Fourth Embodiment) Next, a fourth embodiment of the present invention will be described.

In the above-described first embodiment, the method of collectively searching all public information through the search window as shown in FIG. 5 has been described. However, in such a unified management method, information to be registered and disclosed is disclosed. As the number of cases increases, it becomes difficult to specify the appropriate classification and select keywords, and it becomes increasingly difficult to search for the desired information. The problem arises that the information cannot be discovered and the effective use of the published information is hindered.

Therefore, as a modification of the unified management method in the first embodiment, from the viewpoint of search efficiency, a distributed management method in which the management is performed by dividing the management for each individual can be considered.
That is, each member of the group who shares information decides to manage the shared information according to his / her specialty and division, and the necessary information is accessed by accessing the information managed by the members in charge of the field. As a result, unnecessary information can be excluded from the search target in advance, and efficient human-based search can be performed.

The information search by the distributed management method as in the present embodiment is managed by each individual by dividing and managing, in addition to providing the search window as shown in FIG. 5 for each member. Since the number of information to be stored is narrowed down, the method of managing as a hypertext system becomes practical.

FIG. 26 shows a display example of a method of searching for shared information by using such an individual home page as an entrance. Each member utilizes his / her expertise in his / her field of responsibility to design an appropriate and rational classification and link hierarchy that makes it easier to find necessary information.
Register as a headline or hyperlink as shown in, and make it public to each other.

On the other hand, in the unified management method, due to the bias of the specialization of the managers, uniform management may be performed, or inadequate management may easily be performed in fields with little knowledge. Such a distributed management method has an advantage that appropriate management can be easily carried out by each expert in any field.

Also in the distributed management method like this embodiment, as the number of pieces of shared information increases, the number of pieces of information managed by each member also increases, and desired information can be searched / discovered as in the unified management method. The problem arises that it becomes increasingly difficult to do. In such a case, it is easy to select and manage a link to specific information in the hypertext system. In fact, many hypertext systems are provided with a "bookmark" function for recording and storing such a specific link destination (for example, Mosai).
HotList of c and BookMa of Netscape
rks etc.). By using such a function, special management is performed on a selected group of useful information, and customization is generally performed so that necessary information can be quickly found when needed. .

It is self-evident that such specially managed information is useful information, at least for the individual who is under such management. That is, it can be considered that such a special management target is directly linked to the evaluation of the information and, in turn, the evaluation of “+” to the provider of the information. Therefore, it is rational that some kind of "+" evaluation is automatically registered with respect to the information, without having to input it by the evaluation input means as shown in FIGS. 6 and 7 shown in the previous embodiment. is there.

In the present invention, it is assumed that the prescribed "+" rating is automatically registered in the information registered as a special management target, and the administrator wants to register a particularly higher evaluation value than the default value. Alternatively, only when it is desired to send a comment to the publisher, it is possible to use the evaluation input means as shown in FIGS. 6 and 7 to input the comment.

Further, such a list of information selected as a target of special management is not only useful information for the manager, but also the field filtered based on the manager's specialty. There is also a sense that it is a list of information whose value has been compensated in, and it is highly likely that it is highly valuable information that is publicly shared.

That is, publicizing and sharing such a list means sharing the information search know-how of each individual.

For example, as shown by 402 in FIG. 26, information related to a certain headline can be followed by a link to a home page published by the appropriate manager.

It is appropriate that the publicized list itself is the subject of evaluation by other persons, as is the other public information. At that time, if some kind of "+" is given to such list information, the linked information listed in it is automatically given some "+" as well. Is rational. Therefore, in the present invention, when an evaluation of "+" is given to such list information, the evaluation point of the predetermined ratio is automatically added to the information of the link destination registered in the list. Shall be done.

However, if some kind of "-" evaluation is given to such list information, that evaluation should be attributed to that list information, and such "-"
It is reasonable that the registration of the evaluation of is limited to the information of the list and does not spread to the information of the link destination.

[0138] Such list information should not be limited to being created and managed by an individual, and should be encouraged when multiple people jointly create and publish it. It is conceivable that the evaluation given to the information will be apportioned according to the ratio set among the co-creators.

In the case of employing the above-mentioned individual decentralized management method, for the purpose of facilitating a person-based information search, all members who share information, or each field, each department, each task, According to the above, it is considered that only specific members of them are displayed in a list to facilitate the discovery of an individual who manages appropriate desired information.

FIG. 27 shows a window as an example of such an interface. Figure 2
In Fig. 7, only the name of each individual is displayed for the sake of simplicity, but it is appropriate to display a simple profile related to the individual's area of responsibility by clicking on that part with the mouse. It is possible to select various administrators.

Further, a specific individual who has authority such as an administrator of the organization can also be used as an interface for opening a personalized evaluation result display window for each member shown in FIG.

Further, the network-like display in FIG. 26 represents the reference relationship of information between individuals as one means for intuitively grasping the reference relationship of information between members based on the above list information. Display the link together,
It is designed so that an individual who publicly provides information referred to by other members can be visually grasped. However,
In FIG. 26, the reference relationship between the individuals is shown as an undirected graph for the sake of simplicity. However, in order to reflect the reference relationship in more detail, it is also possible to display the directed graph or change the line width according to the number of references. It is possible.

As described above, according to the first to fourth embodiments, the information publisher can know in detail how useful the information published by an individual is to other people. In addition, by disclosing information and feedback of the evaluation based on the content of the disclosed information,
The individual is motivated to disclose information, promotes information disclosure, and promotes information sharing in the organization.

The present invention is not limited to the first to fourth embodiments described above, and can be carried out by appropriately modifying it without departing from the scope of the invention.

(Fifth Embodiment) FIG. 28 is a block diagram showing the configuration of an information sharing support system according to a fifth embodiment of the present invention.

In FIG. 28, the information sharing support system 1
000 includes an input / output unit 1001, a usage notification condition management unit 1002, a usage notification condition storage unit 1003, an information management unit 1004, and an information storage unit 1005.

The information storage means 1005 has various formulas.
It stores information about the contents and ancillary information about the information.

The information management means 1004 is the information storage means 1
The information stored in 005 is managed.

The information sharing support system 1000 is a device for searching and presenting information stored in the information storage means 1005 in response to a request from an information requester.

The input / output means 1001 is for receiving the input of the information requester directly or from another system 1000 via the network and outputting a response to the information requester. The input / output unit 1001 sends a request from the information requester to the information management unit 1004, and the information management unit 1004 retrieves and presents appropriate information from the information storage unit 1005. Further, the input / output unit 1001 sends the information input by the information provider to the information management unit 1004, and the information management unit 1004 registers the information in the information storage unit 1005.

The information management means 1004 also performs a process of generating a response to the information provider as necessary and outputting it using the input / output means 1001.

The information management means 1004 is the information storage means 1
User information about the information requester stored in 005;
Input / output unit 1 by reading attached information related to the information to be presented
On the other hand, the usage notification condition stored in the usage notification condition storage unit 1003 and describing the type of notification presented when the information requester uses the presented information is read by the usage notification condition management unit. And is also passed to the input / output means 1001. Usage notification condition management means 1002
Is a means for searching / creating / correcting the usage notification conditions stored in the usage notification condition storage means 1003.

As shown in FIG. 28, it is clear that the information sharing support system of the present invention can also be used in a form of connecting a plurality of devices via a network, but even if it is used alone, its intended function is achieved. (Described later) can be completed. In the following description, the information sharing support system may be called a terminal.

FIG. 29 shows the system 100 shown in FIG.
The configuration of 0 is shown in more detail.

The information management means 1004 stores the user information relating to the interpersonal relationship between the information requester and the information provider, the user information storage means 1017, and the user information storage means 101.
User information management means 1015 for searching / presenting / adding / editing user information stored in 7 and information storage means 100
5 attached information storage means 1018 for storing attached information such as information provider, search keyword, disclosure range, etc.
And the attached information management means 101 for searching, presenting, adding, and editing the attached information stored in the attached information storage means 1018.
It consists of 6.

The usage notification condition management means 1002 searches, presents, and adds the usage notification conditions stored in the usage notification condition storage means 1003.
3, a usage notification condition editing unit 1011 for editing the usage notification condition stored in the usage notification condition storage unit 1003 through the usage notification condition search / presentation unit 1013, and whether or not the condition for notification of the usage notification condition is satisfied. It is composed of a condition satisfaction determination means 1014 for determination and a notification message generation means 1012 for generating a notification message to be sent when the condition for notification is satisfied.

FIG. 30 shows the exchange of information in an environment in which there are a plurality of users who own the information sharing support system 1000 having the configuration shown in FIG.
30, the information sharing support system a, the information sharing support system b, and the information sharing support system c are respectively stored in the data storage unit a of the user A, the data storage unit b of the user B, and the data storage unit c of the user C. It is for searching and presenting public information.

Here, the data storage means is as shown in FIG.
8 information storage means 1005, usage notification condition storage means 10
03 is a generic term.

In FIG. 30, for example, the user A requests the information sharing support system b of the user B to present the information stored in the data storage means b, and the information presentation system b provides the information. Can be presented. Further, the user A can accumulate the information presented in this way in the data storage means a by registering it in his / her information sharing support system a.
Similarly, the user C has data storage means a and b for the information sharing support system a and the information sharing support system b, respectively.
It is possible to request the presentation of the information accumulated in and receive the presentation of this information.

FIG. 31 is a diagram for explaining the structure of the search keyword added to each piece of the attached information stored in the attached information storage means 1018. Figure 3
In 1, the search keywords such as “copyright”, “organization”, and “meeting” have a lattice-like hierarchical structure due to the abstract-specific relationship of their meanings, and the left side of the figure is the higher abstract. The search keyword, and the right side is the lower specific and detailed search keyword.

One or a plurality of search keywords are added to each specific information. For example, the search keywords “minutes” and “meeting” are added to “data 2” in the figure.

FIG. 32 is a diagram showing the contents of individual search keywords in the search keyword structure shown in FIG. In the figure, for example, the search keyword "general works" has the search keyword "general" as its "upper keyword".
"Paper", "Patent", "Report" as "subordinate keywords"
Each search keyword of is described. Also,
In the “synonyms” item, a plurality of words that can be used as synonyms for the search keyword are described. For example, in the “synonyms” item of the search keyword “copyright”, words such as “document”, “document”, and “material” are described in addition to the word “copyright”, and the attached information management means 1016 Based on these words, the information requested by the information requester is identified.

FIG. 33 is a diagram showing a hierarchical structure of person categories stored in the user information storage means 1017, which is a category of person / personal relationships between the information requester and the information provider. In FIG. 33, individual person categories such as “in-house”, “outside”, and “inside section” form a tree-like hierarchical structure by the abstract-specific relationship (solid line in the figure) of the meaning, and the left side in the figure is The higher abstract categories are on the right, and the lower specific and detailed categories are on the right.

Each specific user information is classified as belonging to one or more semantic categories (dotted line in the figure). That is, the user information describes the information regarding the classification of the person of each user. For example, in the figure, "user information 1" is the person category "section", "boss", "acquaintance", "sameness", " It is said to belong to "older".

FIG. 34 is a diagram showing the contents of individual person categories in the person category structure shown in FIG. In the figure, for example, in the person category “in-house”, attributes common to the category are “name”, “address”, “gender”, “date of birth”, “affiliation”, “position”, “employee number”, and “extension”. Has been set. These attributes are inherited by the higher-lower relationships of the person categories.

FIG. 35 is a diagram showing the contents of the attached information stored in the attached information storage means 1018. The attached information is
It is defined by the attribute. The attribute 71 is a “provider” attribute representing the provider of the information, a “use notification condition” attribute associated with the use notification condition of the information, and when the information is created by referring to other information, The "reference information" attribute indicating the original information, the "search key" attribute indicating the relationship with the search keyword shown in FIG. 31, the name added to the information, and the "information name""content" indicating the content of the information Attribute, "file name" attribute indicating the file name of information in the information storage unit 1005 corresponding to the attached information, "disclosure range" indicating the range of belonging of the user who can disclose the information.
An attribute, a “referencer list” attribute that manages the name of the user who has made the information public when the information has already been made public to other users, and the like.

FIG. 36 shows the usage notification condition storage means 1003.
It is a figure which shows the content of the utilization notification conditions memorize | stored in FIG.
The usage notification condition is defined by an attribute. The attribute is the "attached information name" attribute that represents the name of the attached information associated with the usage notification condition, the "notification destination" attribute that represents the user name of the notification destination when notifying the use of the information, and the notification is generated. It is composed of a "notification condition" attribute indicating a condition for causing the notification, a "notification method" attribute indicating a notification method when the notification is performed, a "notification deadline" attribute indicating a necessary notification period when using the information, and the like. It

FIG. 37 is a classification and description of the contents of the "notification condition" attribute of the usage notification condition of FIG.

In FIG. 37, when the notification condition is “registration”, the information provider (publisher specified in FIG. 35 indicates that the information disclosed to others has been registered in the information sharing support system of others. ) Describes the judgment conditions for notification. As a judgment condition, it is defined to notify the information provider when the information disclosed to the other person detects the calling of the “registration” procedure in the information sharing support system of the other person.

When the notification condition is "edit", the information provider (publisher) specified in FIG. 35 is notified that the information disclosed to another person has been edited by the information sharing support system of the other person. The judgment conditions for are described. As a judgment condition, it is defined that the information provider is notified at the time when it is detected whether there is a difference between the information disclosed to another person and the information at the editing end stage in the information sharing support system of the other person.

When the notification condition is "access", a judgment is made to notify the information provider (publisher) specified in FIG. 35 that the information disclosed to others has been accessed by a third party. The conditions are described. As a judgment condition, it is defined to notify the information provider when the occurrence of the presentation in the information sharing support system of another person is detected.

When the notification condition is "comment", a judgment for notifying the information provider (publisher) specified in FIG. 35 that the other person has added some information to the information disclosed to the other person The conditions are described. As a judgment condition, it is defined to notify the information provider at the time of detecting the presence or absence of addition to the public information at the end of editing in the information sharing support system of the other person for the information disclosed to other people. There is.

The above notification conditions are merely specific examples, and various definitions can be made as necessary.

FIG. 38 shows the auxiliary information storage means 1018, the usage notification means storage means 1003, and the information storage means 1.
FIG. 10 is a diagram showing a specific example of attached information, usage notification condition information, and public information of 005.

Reference numeral 2000 is an example of document information which is public information stored in the information storage means 1005. This information is, for example, the file name "takagi / refs / p
apers / data1. doc ”.

Reference numeral 2001 shows ancillary information associated with the document information 2000. In this example, 2001
The "information name" of this information is described as "internal report search result", the "content" is described as "report on document DB search system", and the "search key" of this information is "document""search""Database""Report""Survey","ReferenceInformation" is "None", "Disclosure Scope" is "Inside Section", "Reference List" is "(Fumio Ohta Susumu Inada)" ing. Further, it is described that the “use notification condition” is associated with the use notification condition “notification condition 1”.

2002 describes the usage notification condition “notification condition 1”. In this example, the “notification destination” of the usage notification condition associated with the attached information 2001 is “Ichiro Takagi” who is the information provider of the public information, the “notification condition” is “registration”, and the “notification method” is “window”. It is described that the “notification deadline” is “none”. That is, when the user who has acquired the public information 2000 registers the information 2000 in his / her information sharing support system, it is necessary to notify the result by displaying a “window” on the terminal of “Ichiro Takagi”. It indicates that there is.

FIG. 39 is a diagram showing an example of a part of individual user information stored in the user information storage means 1017. The user information describes, for each individual of the information requester and the information provider, information about which person category this user belongs to and other accompanying information about this user. For example, in the user information 2010 indicated by the name “Ichiro Takagi” in the figure, since the “person category” is set to “the person”, this user information is the information provider who is the administrator of the information sharing support system. Shows information. Further, the user information has various attributes such as “address”, “date of birth”, and “affiliation”.

The user information “Kyoko Yamada” 2011 is an example of user information having a relationship between “Ichiro Takagi” who is the “person” and “friend” in the person category, and the user information “Noboru Takenaka” 2012 is the person “Takagi”. It is an example of user information having a relationship of "Ichiro" and "boss".

The user information “Goto?” 2013 is a person who is an “acquaintance” but a “other company”. Therefore, there are some whose attribute values such as “address” are undecided.

FIG. 40 is a flow chart for explaining the processing operation of searching and presenting public information in the information sharing support system of FIG.

Hereinafter, a user who requests the information sharing support system to present information will be referred to as an information requester.

First, the information requester is connected (step S12).
After 01), the information sharing support system starts storing the response history. Next, the information sharing support system identifies the user information representing the information requester (step S1202).
Then, the requested public information is identified (S1203).

User information is identified by the user information management means 1
015. If the user information of the information requester does not exist in the user information storage means 1017,
As the "first meeting" user, new user information is created (steps S1204 to S1205).

Identification of public information is performed by the attached information management means 10
16 performed. If the search keyword of the requested information cannot be identified, a dialog with the information requester is conducted if necessary to identify the information (step S1206).
~ S1207). If it cannot be identified, for example, if it cannot be identified even after a certain number of dialogues, error processing is performed and the process ends. (Step S120
6 to S1207, step S1214).

After the user information of the requester and the auxiliary information of the public information requested by the requester can be identified, the information sharing support system checks whether the auxiliary information can be disclosed to the requester. Do the following:

First, it is determined whether or not the requester belongs to the range indicated by the "public range" attribute by referring to the value of the "public range" attribute of the attached information related to the requested public information ( Step S1208). If the requester is not within the disclosure range, the requested information is not disclosed (step S
1209). For requesters who are within the disclosure range, check the content of the "provider" attribute of the attached information to determine whether the information was obtained from another user's information sharing support system (step S1210). If the information was obtained from another person, check the "notification condition" attribute of the usage notification condition associated with the information and the attached information, and if "access" is described in that value. If so, the user indicated by the “notification destination” attribute is notified that the information has been accessed.
(Step S1211).

Next, the information sharing support system discloses the information to the requester (step S1212). Also, the name of the information requester is added to the “referencer list” attribute of the disclosed information (step S1213), and the dialogue with the requester is ended (step S1214).

FIG. 41 is a flow chart for explaining the processing operation of registering and editing public information in the information sharing support system of FIG.

The user can generate new information by registering the public information acquired from another person's information sharing support system in his or her own information sharing support system and by editing the information. Hereinafter, the user who is the owner of the information sharing support system who registers information in the information sharing support system and edits the information will be referred to as an information provider.

First, the information sharing support system initializes, ie, empties, a user who should be notified of the result of registration / addition / editing of information, and a registration notification target list, which is a list of the contents of the notification. Set (step S130
1).

Next, the information sharing support system checks whether the operation of the information provider is registration of information acquired from the information sharing support system of another user (step S1302). If it is registration of the acquired information,
Only the acquired information and the information related to the information are allowed to be edited, and the usage notification condition is not allowed to be edited (step S1303).

If the acquired information is not registered, it is evaluated whether the operation is the information already registered in the information sharing support system (step S1304).

In the case of the operation of unregistered information, that is, the creation of new information, the means for registering new information is called to prompt the generation of new information. In creating the new information, the provider edits the information, the associated information related to the information, and the usage notification condition (step S130).
5).

When the provider edits by referring to the information already registered in the information sharing support system,
Edit the information, the associated information related to the information, and the usage notification condition (step S
1306).

[0196] Next, the information sharing support system evaluates whether the provider has performed the editing described in the usage notification condition related to the information, and if the notification is required, it should be notified. The user and the content of the notification are added to the usage notification target person list (step S1307).

After the series of editing is completed (step S13)
In 08), the information sharing support system refers to the contents of the usage notification target person list, and notifies the user requesting the usage notification of the usage status (step S1309).

FIG. 42 shows a process of registering / adding / editing information to / from the information sharing support system shown in FIG.
In particular, it is a flowchart illustrating in more detail the processing operation of the evaluation of the usage notification condition and the update of the usage notification target person list shown in step S1307.

First, the information sharing support system determines that the information is constructed by referring to other information by checking the "reference information" attribute of the attached information associated with the information edited by the provider. It is determined whether or not (steps S1401 to S1402). If you are referring to other information,
The processing shown in FIG. 42 is executed recursively (step S
1403).

When the information does not refer to other information, it is checked whether the "notification deadline" attribute of the usage notification condition associated with the information is currently valid (step S1404). If the "notification deadline" is valid, it is checked whether the condition described in the "notification condition" attribute is satisfied by the processing performed by the information sharing support system until then (step S140).
5).

If the "notification condition" is satisfied,
The "notification type" attribute is referred to, and a message for notification corresponding to the content is created (step S1406).

Next, the notification destination and the notification message created in step S1406 are added to the usage notification target person list by referring to the "notification destination" attribute of the usage notification condition (step S1407).

In the above processing, for the dialogue between the information requester and the information sharing support system or the information provider and the information sharing support system, a method using a natural language or a method using a visual interface can be used.
In this embodiment, an effective method is proposed below,
The present invention does not specify the method.

In addition, when the above-mentioned information or user information is modified, the information sharing support system presents a visual interface to prompt the information provider to make and modify the information. Although the form proposes the effective method below, this invention does not specify the method.

In the above description, the usage notification condition is stored in association with each piece of information, but it is also possible to store this usage notification condition in association with the information search key. is there. In this case, the information provider
It is possible to specify the same usage notification condition for all information associated with a certain search key. By implementing such a designation, it becomes possible to receive notification of the reaction regarding the information that has been published to the information provider in a case where the field indicated by a certain search key is significant to the information provider. .

Further, since it becomes possible to use the use notification condition associated with the search key as the default value of the use notification condition when registering new information, it is easier to specify the use notification condition when registering new information. Can be realized.

Next, the processing operation shown in FIGS. 40 to 42 will be described based on a concrete example.

First, regarding the flow chart shown in FIG. 40, the request information person “Hideki Omori” having the user information shown in FIG. 43 is added to the information sharing support system of the information provider “Ichiro Takagi” shown in the information 2010 of FIG. Will be described as an example.

[0209] First, the information sharing support system identifies the user information of the information requester (Omori) (step S120).
1).

Next, the information requested by the requester is identified by the input of the requester. In this example, the information with which the search key related to the information matches is specified. The search key can be entered by extracting it from a sentence entered in natural language, or by prompting the requester to enter it interactively on a template-type interface. However, the method for acquiring keywords is not limited here. .

FIG. 44 shows an example of a method of inputting a keyword using a template format interface.

[0212] From the user input on the user interface shown in Fig. 44, the information sharing support system determines that the search key for the information requested by the requester is "reference".
Identifies "search", "survey", "report". The attached information management means 1016 searches the information in the information storage means 1005 using this search key, and identifies, for example, the information expressed in FIG. 38 as the information requested by the requester (step S1203).

Next, the information sharing support system checks whether or not this information should be disclosed to the requester based on the attached information 2001 shown in FIG. Since the “publication range” attribute of the attached information 2001 is “within section”, the information sharing support system obtains information that this information can be disclosed to “within section”. By referring to the user information of the requester shown in FIG. 43, it is specified that the requester belongs to the range “in-section”, that is, the information can be disclosed (step S1208). Further, by comparing the value of the “provider” attribute of the attached information 2001 “Ichiro Takagi” with the name of the owner of the information sharing support system, the information sharing support system determines that the requested information is information of another person. It is confirmed that it is not acquired from the sharing support system (step S1210).

As a result, the information sharing support system is shown in FIG.
The public information 2000 shown in (1) is presented to the requester (step S1212), and the requester's name "Akio Omori" is added to the "referencer list" attribute of the attached information 2001 (step S1213).

FIG. 45 shows an example of a method in which the information sharing support system presents the public information to the requester.

The information display window 170 shown in FIG. 45.
1 is displayed on the terminal of "Omori" who is the information requester. The information name, the content, and the content of the information requested by “Omori” are displayed on the information display unit 1703 on the information display window.
Is displayed in. The requester “Omori” can register the presented information as information in his / her information sharing support system by operating the information registration button 1702.

After Omori registered the information of "Ichiro Takagi" shown in FIG. 38 shown in FIG. 45 in his information sharing support system, the information sharing support system shown in FIG. 41 and FIG. The information registration / addition / edit processing operation of is specifically described. Hereinafter, the information sharing support system refers to the information sharing support system of "Omori," which is the information provider.

FIG. 46 shows the information display window 1 of FIG.
7 is a display example of an interface for information registration presented to an information requester when an information registration button 1702 is operated on 701.

First, the information sharing support system initializes a user who should be notified of the editing result and a registration notification target person list for storing the content of the notification (step S13).
01).

FIG. 47 shows an example of the structure of the registration notification target person list.

In the example of FIG. 46, since the information to be registered by the provider is obtained from another person (Takagi), the information sharing support system displays the information and
Only editing of information and attached information is permitted (step S13).
02, S1303). Therefore, on the information registration window 1801 of FIG. 46, only the information content 1802, the information content edit button 1803, and the attached information edit button 1804 are displayed. The provider has an information content edit button 1803
The content of the information can be edited by operating, and the content of the attached information can be edited by operating the attached information edit button 1804.

FIG. 48 shows the attached information edit button 1 shown in FIG.
8 is a display example of a method for editing attached information displayed when operating 804. Attached information edit window 20
On the screen 50, necessary ones of the attribute values of the attached information 2001 shown in FIG. 38 presented by the information sharing support system of “Takagi” are copied and displayed. The usage notification condition information, which is the value of the "usage notification condition" attribute, is a copy of the usage communication condition information associated with the information in FIG.

The provider is the attached information edit window 2050.
In the above, the attribute value of the attached information can be edited, but the contents of the “provider” and “use notification condition” cannot be changed. If an attempt is made to change, the information sharing support system issues a warning and notifies the requester that the change cannot be made.

FIG. 49 shows an example of a warning display 2051 by the information sharing support system.

In FIG. 46, when the provider operates the registration button 1805, the edited information is registered in the “Omori” information sharing support system.

In FIG. 50, an example of the result of registering the public information, attached information, and usage notification information shown in FIG. 38 presented by the “Takagi” information sharing support system in the “Omori” information sharing support system Show.

In FIG. 50, the usage notification condition 2061
38, the usage notification condition 2002 of FIG. 38 is automatically copied. A character string that can be identified by the information sharing support system of "Omori" is automatically added to the name of the usage notification condition ("notification condition Takagi-1" in this example).

[0228] Since the information has been registered, the information sharing support system evaluates whether or not the use notification condition of the registered information of Fig. 50 is satisfied (step S).
1307).

First, the "notification deadline" attribute of the usage notification condition 2062 is evaluated and it is confirmed that this attribute value is currently valid (step S1404). Next, it is evaluated whether or not “registration”, which is the value of the “notification condition”, is satisfied (step S1405).

Since the information in FIG. 50 is immediately after registration in the information sharing support system, this condition is satisfied. Therefore, the information sharing support system adds an item to notify "Ichiro Takagi", who is the "notification destination", by displaying a "window" that the information has been registered, to the usage notification target person list (step S1406 ~
S1407).

Based on this result, a window is displayed in the information sharing support system of "Ichiro Takagi" notifying that the published information has been registered (step S130).
9).

FIG. 51 shows the information sharing support of “Ichiro Takagi” who is the original information provider who presented this information (FIG. 38) by registering the information of FIG. 50 in the information sharing support system by the user “Omori”. It is an example of a representation of a usage notification displayed by the system.

On the usage notification window 2070, the general content 2071 of the notification content showing the content of the registration / addition / editing processing executed for the published information and the name of the user who performed it, and the general content 2071. A detailed content display button 2072 for calling the display means for knowing the content of 2071 in more detail, and a use notification condition edit button 2073 for calling a means for editing the use notification condition of the information based on the content are displayed. It

FIG. 52 is a representational example of a method of editing a usage notification condition called when the usage notification condition edit button 2073 in FIG. 51 is operated. The information provider can edit the usage notification condition of the information registered and edited in the information sharing support system of another user on the usage notification condition editing window 2080. Also, by instructing the button 2083, the content of the edited use notification condition is set as the use notification information condition 2062 of the information of the notification target, that is, the information of FIG. 50 registered by “Omori” in this example. Can be spilled over.

Regarding the spread of the result of the edit performed on the use notification condition edit window 2080, only the information registered in the information sharing support system of the provider, that is,
In this example, the button 2081 and the button are used to reflect only the information of FIG. 38 registered in the information sharing support system of “Takagi” or to all the information generated by referring to the information of FIG. 38. This can be executed by operating 2082. As a result, the owner of the information sharing support system can cancel the request for notification of information that is no longer required to be used among the information published on his / her information sharing support system, or execute the usage notification. You can change the conditions for notification and the method of notification.

FIG. 53 shows a display example of a method for the information provider to add / edit information to the information sharing support system.

When the information provider starts adding / editing information to / from the information sharing support system, the information registration window 2090 of FIG. 50 is displayed on the screen of the terminal of the provider.
In the information registration window 2090, the provider operates the displayed buttons to create new information,
Editing can be selected by referring to the information already registered in the information presentation system.

[0238] Taking the interface of Fig. 53 as an example,
The processing operation of creating / editing the information of the provider to the information sharing support system shown in FIG. 41 will be specifically described.

While displaying the information registration window 2090, the information sharing support system initializes the user who should be notified of the editing result and the registration notification target person list for storing the content of the notification (step S1301).

When the provider operates the new information creation button 2091 on the information registration window 2090, the information sharing support system confirms with the provider whether the information 2 already registered is displayed in the window 2
100 is displayed and confirmation is performed (step S130).
4). When creating without referring to the existing information, the information sharing support system creates new information, passes the authority to edit the usage notification conditions to the user, and sends the information and the auxiliary information related to the information and the usage notification. Prompt the provider to edit the conditions.

FIG. 54 is a display example of a method for creating new information. The provider can edit the information content on the information display window 2112 by operating the information content edit button 2111 on the window 2110. In the example of FIG. 54, a stage in the middle of editing information is displayed on the information display window 2112. By operating the attached information edit button 2113 and the use notification condition edit button 2114, the attached information,
You can create and edit usage notification conditions.

FIG. 55 is a display example when the use notification condition edit button 2114 in FIG. 54 is operated. The notification use condition edit window 2120 is displayed, and the provider can edit the notification use condition on this window 2120.

The information provided by the provider is the information registration window 20 shown in FIG.
The information sharing support system is registered when the new information creation button 2091 is operated on the screen 90, and when it is selected to refer to other information on the window 2100 and when the existing information edit button 2012 is operated. It displays the means to retrieve information and prompts the provider to decide which information to reference.

FIG. 56 is a display example of a method for allowing the information sharing support system to select information to be referred to by the provider. Figure 5
When the provider determines the information to be referred to by the search in the information search window 2130 of No. 6, the information sharing support system displays the information and calls a means for editing each of the information, the attached information, and the use notification condition. (Step S
1306).

FIG. 57 is a display example of a method of calling and editing information already registered in the information sharing support system.

The provider is the reference information edit window 2140.
By operating the upper information content edit button 2141, the information content can be edited on the information display window 2142. In addition, the provider can refer to other information button 2
By operating 143, other information registered in the information sharing support system can be called and registered in combination with the information already displayed on the information display window 2142.

FIG. 58 is an example of other information registered in the information sharing support system, and FIG. 59 is called to refer to the information shown in FIG. 58 from the reference information window 2140 of FIG. 57. It is a display example in the case.

FIG. 60 shows the information shown in FIG. 50 and FIG.
8 is an example of contents of information generated as a result of editing by combining the information shown in FIG.

FIG. 61 shows an example of the contents of the auxiliary information of the information shown in FIG. 60 and the usage notification condition.

Since the information shown in FIGS. 60 and 61 is generated by referring to the information shown in FIGS. 50 and 58, "reference information" of the auxiliary information (see FIG. 61) of the information. In the attribute, the name of the information shown in FIGS. 50 and 58 is described.

In FIG. 60, the portion surrounded by the one-dot chain line is a portion copied from the information in FIGS. 50 and 58, and the portion surrounded by the dotted line is added by the provider “Omori”. It is the part that is input. Furthermore, in the figure {r
The line indicated as "equality" is an index for indicating a portion copied from other information. By performing such indexing, the shape or display of the character of the referred portion is displayed. It is possible to display in various display methods such as changing colors.

As described above, according to the fifth embodiment, in the information sharing support system for disclosing information owned by an individual to others, when the disclosed information is reused by another person. In addition, it is possible to easily provide the individual who has provided the original information with a notification in a format satisfying the provider. Further, it is possible to easily realize that the information provider refers to the content of the reuse notice and dynamically re-designates the condition regarding the reuse notice of the provided information and the request regarding the form of the notice. This is because the information sharing support system systematically stores and uses the situation where information is reused and the type of notification required at that time. This can be realized by providing the requester with information on the request for use (use notification condition) together with the public information to the requester.

The first to fourth embodiments and the fifth embodiment described above can be implemented in combination as appropriate. In this case, the information sharing support system may be configured as shown in FIG. 62, for example.
That is, the information management means 1004, the usage notification condition management means 1002, and the usage notification condition storage means 1003 of FIG. 28 are further connected to the configuration shown in FIG. 1, and the public information storage means 8 is the information storage means of FIG. It also has the function of 1005.

(Sixth Embodiment) FIG. 63 is a block diagram schematically showing the configuration of an information sharing support system according to a sixth embodiment. The information registration means 1, the information reference means 2, and the use case registration are performed. Means 3001, use case reference means 3002,
It is composed of a usage record evaluation unit 3003, a usage record evaluation result notification unit 3004, an input / output unit 7, a public information storage unit 8, and a usage history storage unit 3005. The same parts as those in FIG. 1 are designated by the same reference numerals, and only different parts will be described.

The use case registration means 3001 refers to a record (use case) that refers to / uses the published information (use case) and refers to the public information (hereinafter, may be simply referred to as a referrer or a user). Is used for input, and the use case registered through this is the public information storage means 8.
The public information is stored in the usage history storage unit 3005 in association with, for example, an identification number.

The use case reference unit 3002 retrieves the public information extracted from the public information storage unit 8 and the use cases related to the public information from the use case information storage unit 3005, and can refer to the public information together with the public information.

The usage record evaluation means 3003 retrieves from the usage history storage means 3005 which public information the individual has referred to, totals them, and gives them to the parameters given to the individual and the public information referred / used. Based on the weighting based on the parameters, the evaluation score of the usage record of the public information is calculated. The evaluation point is the usage history storage means 30.
It will be stored in 05.

The usage record evaluation result notifying unit 3004 notifies the evaluation result calculated by the usage record evaluating unit 3003 to the authorized individual such as the information referencer and the manager thereof.

Although FIG. 63 shows a form in which a plurality of information sharing support systems 50 communicate with each other via a network to access public information, the present invention is not limited to this case, and it is not via the network. Even if it is used alone, its intended function is completed. That is, it is also effective that a third party user accesses the stored public information with respect to one information sharing support system 50. In the following description, the information sharing support system may be simply called a terminal.

In the following description, “use” is “use” in a broad sense, including the case of referring to public information and the case of creating new information using a part of public information.

The information contents stored in the public information storage means 8 shown in FIG. 64 are almost the same as those in FIG. 2, and various information is composed of an information identification number 21, an attribute 22 and an attribute value 23.
The attributes include a title, a publisher, a publication date, an identifier representing know-how, software, a painting, etc., a business classification and a topic, a classification representing a category of information, related information, a keyword for search, a usage history, and the like.

[0262] Fig. 64 (a) is an example of know-how information. The title is the procedure for holding a lecture, the publisher is Taro Yamada, the publication date is October 1, 1995, the type is know-how, and the classification is visitor service. , Related information is how to write request document (information identification number #
200) and a list of scholars (# 350) indicate that the keywords are lecture, visit, university professor, and agenda, and the procedures (1) to (7) are described. Further, as the usage history, the identification number of the file of the information newly created by using the public information is stored. In this example, / log / # 24, / log /
It is shown that the file is used for three files # 38 and / log / # 105.

Further, FIG. 64B shows an example of computer software, in which the title is a budget management program, the publisher is Momoko Yoneyama, the publication date is May 10, 1993, the type is software, and the classification is budget management. Business, related information is a list of arrangement requests, keywords are budget, purchase schedule and overtime, content is program file / etc / yosan-kanri, usage history is / log / # 60, / log / # 62, / lo
g / # 120. That is, it can be seen that these three files are used.

FIG. 65 shows a specific example of the contents of the usage history stored in the usage history storage means 3005. The identification number of the used public information and the identifier of the usage case data (usage case) (Including the address information of), the identifier of the referrer, the evaluation score, etc. are stored in a table format. That is, in FIG. 65, the identification number “log #” of the information newly created using the public information, the identifier “userID” of the person who created the new information, and the new information is used to create the new information. The identification number of the public information that was used, the evaluation value that was determined from the public information that was used, the evaluation value that was determined from the parameters given to each of the reference users, and the presence or absence of special notes, etc. It is composed of a use case identifier including address information. When one piece of information is created by using a plurality of pieces of public information, all identification numbers, evaluation points, use case identifiers, etc. of the pieces of public information used may be stored. Further, in the case of only referring to the public information, the item of the identification number of the newly created information in FIG. 65 may be blank.

[0265] When inputting information through the information registration means 1, it is the same as that explained with reference to Figs.

Next, a method for searching and referring to the public information stored in the public information storage means 8 via the information reference means 2 will be described.

FIG. 66 shows another specific example of the user interface for retrieving / referring information via the information reference means 2. In FIG. 66, the information search window 301
0 is the main screen 3011, the control panel 301
It consists of two. The information user uses the “classification designation” button 101 on the control panel 3012, for example.
By selecting 3, a conceptual diagram showing a target information classification system is displayed on the main screen 3011 and the corresponding classification is selected.

[0268] When the user selects a "search execution" button 1015 on the control panel 3012 after designating a classification or keyword, information relating to the designated classification or keyword set is searched.

When there are a plurality of search results, the information reference means 2 displays the subject list of each information, and the user selects the information to be referred from the subject list to specify the target information. To do. In FIG. 66, a list of a plurality of items of information is displayed on the main screen 3011. By selecting one of these, a screen display as shown in FIG. 67 is displayed.

FIG. 67 is a display example of a screen in which the user refers to the information selected by the user in FIG. 65 via the information referencing means 2. From this state, the user uses the use case registration means 30 to use the use cases of the information referenced through the information reference means 2.
Can be entered via 01. That is, FIG.
At the control panel 3022, click "Case entry"
When the button 3023 is instructed, the case input screen shown in FIG. 68 is displayed, and the user can register the use case of the reference information.

As shown in FIG. 68, the usage example is, for example, when the public information stored in the public information storage means 8 is referred to / used, the title of the public information referred / used, the file name, When information is newly created using the file identification number and its public information, the information title, file name, file identification number, etc. are recorded.

Note that FIG. 68 shows an example of a case input window when a new information file is created by referring to / using the information selected on the screen shown in FIG.

This system accumulates the reference / use record of each individual who referred / used the information for the purpose of promoting the information sharing, and gives an evaluation to the use record of the shared information of the information reference person. In order to feed back the result to the reference person, for example, the information reference person does not input the case, and
In the case where the "end" button 3024 or the "next search" button 3025 is instructed and the current information reference is to be ended, a message prompting case registration is displayed or automatically shown in FIG. The screen is switched to such a case registration screen, and registration of reference cases for information is prompted.

It is advisable to select the message or the automatic switching by letting the user specify in advance.

The information referring person can display and refer to the use cases registered by other referents in a format as shown in FIG. 69 by instructing the "reference case" button 3026 in FIG. With this, it is possible to know how the original reference information was used by another referrer, and to refer to how to apply the reference information to the current work. Will be more useful and will be expanded / improved with respect to the original reference information due to special notes.

68 and 70 show examples of screens displayed by the use case registration means 3001 for prompting the user who referred / used the information to input the use case.

FIG. 68 shows a button 3031 for switching to a case input screen for directly inputting a case description on the case input window 3030, and a file such as a document created based on the information referred to. It is composed of an input field 3032 and allows the user to input a use case by selecting one of them.

As the subject, a subject indicating the contents of the use case is input, and this is used as a headline when presented as additional information of the used information.

To register a newly created document or the like using the public information as a use case, simply enter the identification number of the newly created file in the file name input field to share the information. You can register by simply making it visible to other members.

Further, when it is desired to register detailed information or when there is no particular publicly available product such as a created document, it is possible to switch to a screen for directly registering information by selecting the button 3031.

Thus, by registering as an example a case that specifically shows the fact that public information is used, it is possible to obtain not only objective support for the use but also additional information of the referenced information. As a result, public reference is also possible, so that added value is added to the original public information, and the value as information is increased.

FIG. 70 shows the “direct input” button 3 in FIG. 68.
It is one display example of the case registration screen displayed by selecting 031. The user uses the referenced information to
It is possible to directly input the content of usage regarding what kind of work and how it was processed in the content description field 3042. Also, if you want to add supplementary information to the referenced information or add additional information such as comments, such as notices of changes and cautions that were necessary when applying the referenced information to the current business, etc. Field 3
They can be registered by describing them in 043. Based on the use case input here, for example, "log #", "userID" of the use history as shown in FIG.
Required items are stored in the fields of the items “public information used” and “use case identifier”, and the use case itself is also stored in the use history accumulating unit 3005.

The case registration screen shown in FIG. 70 is provided with a field 3044 for inputting a contact method such as e-mail, fax, telephone, etc. for directly contacting the case registrant from the case reference person. By allowing the person who registers to select and specify, when the registered use case is referenced,
It is possible to accept an inquiry from a referrer of a use case regarding the description content by the method selected and designated by the registrant. This is also used as a means for notifying the evaluation result of the usage status.

Next, the processing operation of the usage record evaluation means 3003 will be described with reference to the flowchart shown in FIG.

In order to evaluate the use status of public information by a certain reference person, first, from the use history accumulating means 3005, the use history (see FIG. 65) registered by the information reference person who is going to refer to the evaluation result is stored. Search (Step S
1). At this time, the "total score" as a variable for adding the evaluation value is initialized (step S2).

As shown in FIG. 65, the use history stores the identification number of the public information used and the identifier of the use case. When these are taken out from the corresponding use history (step S3), the public information storage means. A parameter relating to the content of the public information (for example, a parameter indicating the degree of difficulty of the content) is retrieved from the file corresponding to the identification number of the public information stored in step 8 (step S
4) Further, for example, a parameter (for example, a parameter indicating a job title, years of experience, etc.) representing the characteristics of the referrer is extracted from the personal table stored in the public information storage unit 8 or the use case storage unit 3005. Then, based on these parameters, the evaluation value of the use of the public information is determined (step S5).

By performing the above steps S3 to S5 on all the usage histories of the referrer and summing them up, the total score (evaluation score) for the public information use record of the referrer is calculated. Yes (step S6,
Step S7). The calculated evaluation points are recorded in the column of “evaluation points” in the usage history shown in FIG. 65, for example, for each piece of public information used.

By the way, in order to calculate the evaluation score for the use record of the public information of each individual, for example, 1) the total number of uses of the public information is used as the evaluation score.

2) Weighting is performed according to the person's level, and the total value is used as the evaluation point. 3) Weighting is performed according to the level of the content of the public information used, and the total value is used as the evaluation point.

Etc. are considered. That is, the evaluation score is calculated lower when the person with a long working period refers to the introductory public information about the job than when the person with a shorter working period refers to the work, For each individual, a higher evaluation score is given when appropriate information is referred to than when inappropriate information is referred to.

In addition, as for special notes, additional information is added, the score is further added to the calculated evaluation score.

Finally, the usage record evaluation result notifying means 3004
Then, the evaluation result for the person who used the public information is output or notified (step S8).

Next, the utilization record evaluation result notifying means 3004
A display example of the usage record displayed via will be described.

First, as shown in FIG. 72, a window 3050 for selecting the display method of the reference / usage record is displayed. By selecting the “Individual” button 3051, a list of the usage records for individual referrers (see FIG. 73), and by selecting the “Whole” button 3052,
It is possible to display a list display (see FIG. 74) of the status of the usage record of the entire group sharing the information. Further, in order to limit the display range to the usage record of a specific period, the designation of the period can be input by the “period” button 3053.

For example, when individual recording is selected, as shown in FIG. 73, a window 3060 for displaying a list is displayed.
Opens, and the corresponding usage history is read from the usage history storage unit 3005, and a list 3061 of evaluation information is displayed. The items displayed here include, for example, the title of the public information used, the title of the use case, the presence or absence of special notes, and
There is an evaluation point for the usage record.

In this way, the information referrer can refer to the reference / use record of the personal public information of the referrer himself / herself and the list of evaluation points for it. For the evaluation point, the calculation basis can be displayed by an operation such as clicking on the field of the evaluation point.

[0297] Also, by opening the window 3070 that displays a list of the total evaluation points of all the members shown in Fig. 74 and making it available for reference, it is possible to grasp the utilization status of all the members and their position in it. You can

Not only is the referrer referred to the evaluation score for such a usage record as an encouragement for the use of public information, but also a specific user who has the authority, such as an administrator of a group who shares information, makes a group. It is possible to grasp the usage status of the entire shared information. In addition, by giving an evaluation according to the public information usage record to such individual members, in order to encourage sharing of information, a specific user who has the authority such as an administrator can manage the public information. In order to make it easier to understand the usage status, usage history evaluation result notification means 3
75 shows a display example of the result of statistic of the usage status of the public information based on the usage history and the usage case accumulated in the usage history accumulating unit 3005 in 004. That is, for example, by selecting a row of a specific individual from the list display 3070 of the usage record status of the entire group sharing the information of FIG. Display the total number of uses as a graph,
It is possible to grasp the tendency of the usage status of the shared information in each field by displaying the number of uses of the public information of the individual in a radar chart for each field.

A window 3060 as shown in FIG. 73.
By specifying the line showing the evaluation made for the use of certain public information in the usage record list displayed in,
The contents can be displayed.

FIG. 69 is a display example of a screen for presenting such a use case. A name that identifies the person who created the new information using the public information (registrant of the use case), the registration date and time of the use case, the content of the file of the newly created information, or a description that indicates the use content. And, if additional information to the public information used is registered, it is displayed as a special note.

However, the index for searching, the format of the information content description, the display format of the input interface, and the like described above are merely one embodiment, and may be appropriately changed unless the gist of the present invention is changed. It can be changed.

As described above, according to the sixth embodiment, the public information accumulating means 8 accumulates the personal information to a plurality of users and supports the information sharing. Provided public information in response to a user's request, and when the user uses the provided public information, the usage history of the used public information is associated with the used public information. Means 3005
Based on the use cases registered in the use history accumulating unit 3005, the use record evaluating unit 3003 calculates an evaluation value corresponding to the use record of the public information accumulated in the public information accumulating unit 8 of each user. , This usage record evaluation means 30
By notifying the user of the evaluation value of the usage history of public information calculated in 03, it is possible to evaluate and encourage the use of publicly shared information itself, and therefore use public information that was not clear in the past. By clarifying the record of the situation and making it possible for a third party to refer to the usage record of public information, not only the person who disclosed the information but also the public information can be used to improve the processing efficiency of business. While making it possible to evaluate the users who utilize the information, by adding additional information called utilization examples to the public information used, the quality of the publicly disclosed information will be mutually improved and developed.

Note that the first to fourth embodiments, the fifth embodiment, and the sixth embodiment can be implemented in appropriate combinations. In this case, the information sharing support system may be configured as shown in FIG. 76, for example. That is, the use case registration means 3001, the use case reference means 3002, the use record evaluation means 3003, the use record evaluation result notification means 3004, and the use history storage means 3005 of FIG. 63 are further connected to the configuration shown in FIG. There is.

[0304] Further, each part of the information sharing support system of the present invention is classified into a server and a client, and the server and the client communicate with each other, whereby
~ It is also possible to perform the processing operation described in the sixth embodiment. In this case, for example, the server is provided with all the components shown in FIG. 76, and the client terminal is other than the usage notification condition storage means 1003, the public information storage means 8, the reference history storage means 9, and the usage history storage means 3005. It may include all or a part of the constituent parts of.

(Seventh Embodiment) Next, a seventh embodiment of the present invention will be described.

It is sufficient for the information sharing support system 50 in the seventh embodiment to have the configuration shown in FIG. 1, but at least the configuration shown in FIG. 77 may be used. 77, the same parts as those in FIG. 1 are designated by the same reference numerals. The different part is shown in FIG.
The evaluation means 4 of 7 does not use the emotion recognition result by the emotion recognition means 5 of FIG. 1, but uses only the evaluation data input by the evaluation input means 3.

In FIG. 77, the input / output means 7 accepts one or more inputs of text, still images, moving images, voices and the like via the network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

The information registration means 1 is for registering the information to be disclosed to others by the user in the public information storage means 8.

The information reference means 2 is for searching, referring to, and utilizing the information registered in the public information storage means 8.

[0310] The reference history accumulating means 9 accumulates an identifier of information on which an operation such as search / reference is performed and, if necessary, an information reference record such as a user's identifier and date and time.

The evaluation means 4 uses the information reference record accumulated in the reference history accumulation means 9 to calculate an individual evaluation value for the public information and statistics of the evaluation value. The evaluation result is also stored in the reference history storage means 9.

The evaluation result notifying means 6 notifies the person having the authority of the individual evaluation value (such as the information provider or the user who is referring to the information).

Next, the processing operation of the information sharing support system 50 having the configuration shown in FIG. 77 will be described with reference to the flowchart in FIG.

The information reference means 2 understands the user's request input via the input / output means 7 (step S200).
1 to step S2002). Regarding the above-mentioned input understanding, a method by selecting a menu as shown in the first embodiment, a method using a natural language text sentence as shown in the second embodiment, a method using voice recognition, Alternatively, it may be realized by a combination of these.

The information reference means 2 analyzes whether the input request is a public information search request, public information registration request, or evaluation result reference request (step S200).
3 to step S2005). If the analysis fails, the user is notified via the input / output unit 7 that the request analysis has failed, and the user is prompted to input the request again (step S200).
6).

When the input request corresponds to any one of the search of public information, the registration of public information, and the reference of the evaluation result, the information sharing system 50 performs the process according to each request ( Step S2007 to Step S2
009), the user inquires whether to execute the next process (step S2010).

79 and 80 show the processing procedure of step S2008 of the flowchart shown in FIG. 78 in detail. 79 and 80, the processing means by which the user registers information in the information sharing support system will be described.

FIG. 79 illustrates the procedure of the information registration process described in the first embodiment. For example, through the user interface as shown in FIG. 3, the user specifies a classification or attribute related to the information to be registered (steps S2021 to S202).
2) By entering the content of the information (step S
2023), information is registered. The information that can be registered is not limited to the text format, and information such as still images, moving pictures, audio, and program execution formats can also be registered by specifying the file name.

FIG. 80 illustrates another procedure of information registration processing. For example, when an information registration request is input to the system, an information registration interface as shown in FIGS. 81 to 83 is activated. , Registration processing is executed.

The user inputs the subject of the information to be registered as a natural language sentence in the "subject" field of the interface of FIG. 81 (step S2031).

The user can also input the contents of the information to be registered by designating the file name in the "file name" field of FIG. The user can register not only the information that has already been made into a file, but also by inputting a text sentence in the “body” field as shown in FIG. 82 (step S).
2032).

The user who has input information on the interface shown in FIG. 81 or 82, for example, indicates the "execute" button, so that the information registration section 1 of FIG.
Refers to, for example, a pre-installed term dictionary or the like, analyzes the subject of information and the content of the text, and identifies the keywords of classification and attributes associated with the information stored in the public information storage unit 8. Ask.

Next, the information registration unit 1 presents the keyword candidates generated by the information registration unit 1 to the information that the user is going to register through the interface as shown in FIG. 83 (step S2033). The user can select a keyword to be associated with the information to be registered, for example, by pointing the check box added before the keyword presented as the “keyword candidate” in FIG. 83. The user can also associate information with words other than the keywords presented by the system by entering an arbitrary keyword in the "other" field (step S203).
4).

Further, the information registration unit 1 registers the user among the information already stored in the public information storage means 8 based on the keyword candidates related to the information to be registered by the user. Search for similar information,
For example, a list of similar information can be presented to the user through an interface as shown in FIG. The user receives the similar information presented in this manner from FIG.
By designating the "related" check box of "," the information can be stored in the public information storage means 8 as related information (step S2035). At this time, the user is shown in FIG.
It is also possible to view more detailed contents of the similar information by instructing the “reference” button of No. 4.

After that, when the user instructs the "register" button in FIG. 84, the information registration section 1 registers the information input to the public information storage means 8 (step S2036).

The information registration unit 1 notifies the registered user of the contents of the registered information through an interface as shown in FIG. 85, for example, and prompts confirmation (step S
2037). At this time, the user can make corrections to the registered information by instructing the "correction" button in FIG.

When there is a privileged user who manages the content of the information stored in the public information storage means 8, the information registration unit 1 also applies to this privileged user as shown in FIGS.
4-through the interface shown in FIG.
Encourage the keywords related to the information to be stored and the association with other public information.

When the user gives a request for reference to the evaluation result to the system through the input / output means 7, that is, when step S2009 of the flowchart shown in FIG. 78 is selected, the system is the first embodiment. 12 and FIG. 13 or the flowchart shown in FIG. 71 of the sixth embodiment, it is possible to refer to the evaluation result given by another user with respect to the information input by the user.

Next, the information search processing procedure in step S2007 of the flowchart shown in FIG. 78 will be described.

FIG. 86 shows in detail the processing means of step S2007 of the flowchart shown in FIG.

As shown in FIG. 5 of the first embodiment, the user can input a request for information retrieval by inputting information classification or keywords. Alternatively, as shown in FIG. 18 of the second embodiment, the user can input a request for information search by inputting a sentence in natural language. Based on the input from the user, the information reference unit 2 searches the public information stored in the public information storage unit 8 (step S2041).

If the number of pieces of public information obtained as a result of the search is "0", the information sharing support system notifies the user that there is no corresponding result and ends the processing (step S2048).

When there are a plurality of pieces of public information obtained, a list of the obtained results is displayed to prompt the user to specify the information to be referred to. At this time, the information reference means 2
Presents the evaluation result of the information accumulated in the reference history accumulating unit 9 as auxiliary information, thereby supporting the user's information specifying work (step S2).
043 to step S2044).

Here, with reference to FIGS. 88 to 90, an example of a method for supporting the user's information specifying work by presenting the evaluation result as auxiliary information will be specifically described.

The interface of FIG. 88 is an example of a display method when a plurality of pieces of public information exist as an answer when the user inputs a search sentence "What is the procedure for attending an academic conference?". The information reference means 2 activates an interface as shown in FIG. 88, for example. Here, the search text input by the user, the keyword extracted by the information reference means 2 from the search text, and the result of the search according to the keyword are displayed. In addition, keywords related to the keywords extracted from the search text are hierarchically displayed at the bottom of the screen. The user can select a keyword closer to the request from a plurality of existing information by selecting a keyword closer to the information he or she needs from the hierarchically displayed keyword group.
For example, when the user selects the keyword “national competition” in FIG. 88, the number of related keyword group candidates decreases depending on the number of pieces of information stored in the public information storage unit 8.

FIG. 89 shows an example of an interface that displays the hierarchy of this new keyword group and prompts the user to specify a keyword for search. In this example, not only the keyword group is displayed, but the number of pieces of information obtained by designating the displayed keyword is also displayed. For example, the user can understand that there are ten pieces of public information related to the keywords “national convention” and “announcement”.

When the "display candidate" button is designated in FIG. 89, a list of subjects added to the retrieved information is displayed as shown in FIG. 90, for example. At this time,
The information reference unit 2 refers to the evaluation information stored in the reference history storage unit 9 and assists with an icon indicating an evaluation summary such as “useful” or “fair” according to the evaluation value for the information displaying the subject. Display as information next to the list of subjects. This icon enables a user who searches for information to preferentially select information that is considered to have been highly evaluated by other users from a plurality of candidates.

FIG. 91 shows another display example of the interface in which the information reference unit 2 displays a list of candidates to the user and prompts the user to specify information when there are a plurality of search results. If the number of information items searched by the keyword extracted from the search text is two or more but the number is small,
The information reference unit 2 does not further narrow down the number by using the related keyword, but can also display a list of searched information subjects and prompt the user to make a selection. Next to the list of displayed information subjects, an icon showing an outline of the evaluation created based on the evaluation information stored in the reference history storage means 9 for each information is displayed as auxiliary information. . In this example, the content of the added evaluation is displayed as the facial expression of the icon and the number of pieces of added evaluation data is displayed as the number of icons, but the method of displaying the auxiliary information is not limited to the method of this example. For example, change the icon color according to the content and number of evaluations added, change the size of the icon, or change the color, size, and font of the displayed subject to assist the user. Information can also be presented.

Now, when the user designates the character portion of the subject list displayed in FIG. 90 or 91,
When the information to be displayed is specified as one, the evaluation information notifying unit 6 determines whether the user who has requested the specified information is the user who has disclosed this information or the privileged user for the public information storage unit 8. Examine (Step S
2045).

If the user is a public user or a privileged user, the evaluation information notifying means 6 creates detailed evaluation information regarding the information to be displayed based on the evaluation data stored in the reference history storage means 9. Then, it is displayed to the user (step S2049). If the user who requested the information is neither a public user nor a privileged user, the general evaluation information regarding the information to be displayed is created and presented to the user (step S2046).

FIG. 92 is an example of an interface in which the evaluation information notifying means 6 adds the rough evaluation information and presents the information to the user. Below the title, an icon showing the rough contents of the evaluation data added to that information and the number of evaluations are displayed. For example, the user can specify the displayed icon to
You can enter the evaluation data for the displayed information. The user can activate the evaluation input interface as shown in FIG. 6 of the first embodiment by inputting the “detailed evaluation input” button and input evaluation data. By instructing the button of "detailed evaluation display", more detailed evaluation results can be viewed.

The evaluation information notifying means 6 determines whether the user who issued the evaluation result display request is a public user of information or a privileged user, and a user other than that.
You can change the details of the detailed evaluation results displayed.

FIG. 93 is a display example of the rough evaluation result. The number of evaluation data, the average score, the highest score, the lowest score are displayed, but which user evaluated, what score each added, whether not entered comments as well as the score Such detailed information is not displayed.

On the other hand, FIG. 94 shows an example of displaying the detailed evaluation result. 10 and 11 of the first embodiment by instructing the "list by evaluator" and "comment list" buttons.
You can launch an interface that displays detailed ratings, as shown in.

The user can input an evaluation for the public information requested to be presented (step S20).
47).

FIG. 87 is a flow chart showing the operation procedure of the evaluation input in step S2047. When the user inputs an evaluation for a certain piece of public information, the evaluation unit 4 calculates an average of evaluation values for each evaluation item based on the evaluation data relating to the public information stored in the reference history storage unit 9. Calculate (step S2061).

The evaluation data stored in the reference history storage means 9 is stored in the format shown in FIG. 24, for example. Although there are some items such as "comments" that cannot be quantified in the evaluation data, the average calculation here is not performed for those items that cannot be quantified.

When the evaluation data for the public information is created by the user (step S2062), the evaluation means 4 calculates the average value of the evaluation data stored in the reference history storage means 9 and the new value by the user for each item that can be digitized. The difference between the values of the evaluation data input to is calculated (step S2063), and it is evaluated whether or not this difference is larger than a preset threshold value (step S2064).

If the difference is large, an interface for the user to input the reason for inputting the evaluation value to the evaluation item is activated (step S2065).

FIG. 95 is a display example of information presented by the information sharing support system in response to a search request from the user. A button group for inputting a simple evaluation and the number of input evaluations up to that time are displayed as auxiliary information between the title and the content. Here, for example, it is written as "old" when the number of inputs by the user in the button group is the smallest (that is, in this case, the evaluation is different from the others or has not been input before). By designating the button, the interface for prompting more detailed input is activated as shown in FIG.

When the user evaluates that the presented information is "old", an interface prompting to point out the old portion is activated. By urging the user who inputs an evaluation different from others or the user who inputs an evaluation that has not been input, to input detailed evaluation information,
It is possible to accumulate the characteristics of the inadequacies and superior points of the public information as evaluation data.

FIG. 97 shows another display example for inputting the reason for inputting the evaluation. By pointing the “OK” button on the interface shown in FIGS. 96 and 97, the rating input by the user is stored in the rating information storage unit 9.

When the user who inputs the evaluation data desires, the input evaluation data can be notified to the registered user or the privileged user of the public information. Also,
When the evaluation value of the input evaluation data is significantly different from the evaluation values of the evaluation data up to that point, the evaluation information notifying means 6 automatically notifies the registered user and the privileged user of the public information to, for example, FIG. The notification message as shown in (4) may be automatically sent (step S2068).

In the notification message, as shown in FIG. 98, the contents of the information to be evaluated, the name of the user who performed the evaluation, and the contents of the evaluation are displayed.

Here, the public information provider who received the notification message as shown in FIG. 98 instructs the "Edit that information" button to edit the public information to be evaluated. Can be done. Also,
By instructing the "email to evaluator" button, the user who has input the evaluation information has a direct link on the network to conduct a dialogue, and more detailed information on the added evaluation (the reason for the evaluation and the circumstances Etc.) can be inquired.

Note that the communication means between the user who provided the evaluated original information and the user who added the evaluation is not limited to a dialogue in which a direct line is connected on the network, but an asynchronous dialogue through an electronic mail or the like. It may be.

When the user who has provided the information receives the notification of the evaluation of the information provided by the user, the user who has provided the information is to have a dialogue with the user who has provided the information. The timing at which the dialogue with the user to which the evaluation is added occurs is not limited to this. For example, by the method shown in FIGS. 8 to 11 of the first embodiment, the user refers to the evaluation data added to the information published by the user, and then performs a dialogue with the user who added the evaluation data. Then, detailed information regarding the evaluation data may be inquired.

FIG. 99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment.

In FIG. 99, the information reference window B1
Reference numeral 20 denotes a state display window B121 for expressing the state of the system with facial expression image data, and a question input window B1 for inputting designation of information desired by the user in a natural language sentence.
22, a menu window B125 that the user performs in the form of an instruction menu for the system, and a result display window B126 that displays a response from the system.

The user inputs a question sentence in natural language in the question sentence input field B123 of the question input window B122 and instructs the search execution button B124, so that the system retrieves and presents the information. On the initial screen at system startup, the result display window B126 displays an example sentence B127 of a natural language question sentence for efficient search.

FIG. 100 is a display example of the result of a search based on a natural language question sentence. A natural language question sentence is input to the question sentence input field B132 of the question sentence input window B131, and the search target range of information is designated by the range designation menu B133. The result of the search is displayed on the result display window B134. A message B135 indicating what keyword the system searched based on the question text and how many items of information could be searched as a result is displayed, and the subject B of the searched information is displayed below the message B135.
136 and an icon B137 for displaying the evaluation information added to the information as auxiliary information. In the example of FIG. 100, not only the information title but also the content summary B138 is displayed.

FIG. 101 shows an example of information displayed as a result of instructing the subject B136 of the result displayed on the result display window of FIG. In FIG. 101, the information instructed by the user is displayed on the window B141 displaying the information subject and the evaluation result and the window B144 displaying the information content. An icon B142 indicating the evaluation result is displayed together with the information subject.
Below the subject, a menu B143 for inputting a simple evaluation for information is displayed. By specifying a character string such as "useful" or "ok",
You can enter a rating for the information.

FIG. 102 shows a display example of the evaluation input window displayed by the system when the evaluation “old” is instructed in the evaluation input menu B143 in FIG.

In the evaluation input window B150, a message B151 indicating the type of information to be added and a field B15 for the user to input a more detailed evaluation.
2 is displayed.

FIG. 103 shows another display example when the public information is registered by the information registration means 1. When the user instructs the "new registration" button B126 in the menu window B125 of FIG. 99, the information registration window B160 of FIG. 103 is displayed.

The user can input the title of information to be disclosed and the name of the publisher in the input field B161. The content of the public information to be registered is input on B162. When the user wishes to register the public information anonymously, by checking the anonymous desire selection button B163, the publisher name of the public information can be made anonymous to the general user. When the execute button B164 is instructed, the information registration means 1
Performs a process of adding keywords to the public information to be registered.

FIG. 104 is an example of a screen for notifying the user who has registered the public information of the result of the keyword addition performed by the information registration means 1. The user has a check button B17 for the keyword B172 added by the system.
It is possible to select whether or not to use as a keyword by using 1. Also, the keyword display field B172 can be directly edited.

FIG. 105 is an example of displaying the information added to the public information. Below the content B180 of the public information, a list B181 of the titles of the added information is displayed. The contents are displayed by the user designating the subject of this list.

FIG. 106 shows a display example of the search window in the case where the public information is referred to hierarchically according to the classification instead of the search by the natural language question sentence. The classification of public information is displayed hierarchically on the result display window B190. The hierarchy of public information is displayed indented, and the classification shown in B191 is B19.
There is a classification shown by 2, and the public information B193 is classified below the classification. An icon B194 indicating the public information is added to the character string indicating the title of the public information.

As described above, according to the seventh embodiment, by presenting the evaluation information in response to the request from the user who inputs the evaluation data, the information disclosed by an individual can be disclosed. It is possible to efficiently present the result of evaluating the public information to the information poster according to the intention of the person who referred to the public information.

By presenting the evaluation information in response to a request from the information publisher, the result of evaluating the public information with respect to the information published by an individual by the usefulness of the person who has referred to the public information is It can be efficiently presented to the information publisher according to the will of the publisher.

Further, by presenting the evaluation information as the auxiliary information of the public information, the reliability of the public information can be judged by referring to the evaluation information when referring to the public information, which is convenient for the user. .

By presenting evaluation information for public information as auxiliary information of public information, and changing the degree of detail of the auxiliary information at this time according to the authority of the user,
The privacy and security of the person who evaluated the public information can be protected.

When the evaluation data input by the person who referred to the public information is significantly different from the statistical values of the past evaluation data, the evaluation data is notified to the information public person so that the evaluation data can be transmitted to the information public person. Can be notified efficiently.

When the evaluation data input by the person who referred to the public information is significantly different from the statistical value of the past evaluation data, the user who inputs the evaluation data is prompted to input the detailed information of the evaluation data. , It is possible to effectively use the evaluation data.

It is inconvenient for a user who wants to disclose information to input attribute information such as a keyword of disclosure information separately. According to the above-described embodiment, the convenience of the user can be improved by automatically extracting the attribute information from the contents of the public information. Further, by requesting the information publisher and the privileged user to confirm and correct the extracted attribute information, it is possible to accurately assign the attribute information.

(Eighth Embodiment) Next, an eighth embodiment of the present invention will be described.

The information sharing support system 50 according to the eighth embodiment has a structure as shown in FIG. 107, for example.

The input / output unit 7 receives one or more inputs of text, still images, moving images, voices, etc. via the network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

The information registration means 1 is for registering the information that the user discloses to others in the public information storage means 8.

The information reference means 2 is for searching, referring to, and utilizing the information registered in the public information storage means 8.

The reference history accumulating means 9 accumulates the identifier of the information on which the operation such as search / reference is performed and, if necessary, the information reference record such as the identifier of the user and the date and time.

The evaluation information generating means 4 uses the information reference record accumulated in the reference history accumulating means 9 to calculate an individual evaluation value for the public information and statistics of the evaluation value. The evaluation result is also stored in the reference history storage means 9.

The evaluation result notifying means 6 notifies an authorized person (such as an information provider or a user who is referring to the information) of an individual evaluation value.

The contribution information generating means 10 calculates the evaluation value of the degree of contribution of an individual to the system using the information reference record accumulated in the reference history accumulating means 9, and the result is used as the contribution information in the contribution information accumulating means 11 Accumulate in.

FIG. 108 is a flow chart showing the process flow of the information sharing support system 50 shown in FIG. The operation of the information sharing support system of FIG. 107 will be described below with reference to FIG. 108.

The information sharing support system accepts a request from the user and performs processing such as information presentation, storage, and evaluation input according to the request (step S3001). This process may be any of the processes described in the embodiments of this patent.

Next, the information sharing system 50 calculates the contribution information for the operation by the contribution information generation means 10 (step S3002) and stores the contribution information in the contribution information storage means 11 (step S3003). After that, the next request from the user is accepted, and if there is no request, the process ends (step S3004).

FIG. 109 is a storage example of a table describing the contribution points referred to when the contribution information generating means 10 calculates the contribution information for the user's operation.

In FIG. 109, each operation type B201
Corresponding to, point B202 indicating the degree of contribution added to the user who performed the operation, and if the operation is for information provided by another user, the contribution added to the other user who provided that information. Point B203 indicating the degree
Is recorded.

FIG. 110 is a flowchart describing the procedure by which the contribution information generation means 10 calculates contribution information in response to a user operation.

The contribution information generation means 10 identifies the type of operation from the operation history of the user (step S3011), and provides the user who performed the operation and the referenced information using the data in the table shown in FIG. The contribution points are added to the users who have made the contribution (steps S3012 and S301).
3), each contribution point is the contribution information storage means 11
(Step S3014).

FIG. 111 shows an example of contribution information stored in the contribution information storage means 11. The contribution information B 213 associates a user name B 211 using the information sharing support system 50 with a contribution point B 212 of the user to the system. In this example, contribution points relating to the number of times of access to the system, information reference, registration, evaluation, and question operation are accumulated.

FIG. 112 shows a display example of the contribution information display window B211 for displaying the contribution information accumulated in the contribution information accumulating means 11 as shown in FIG.

As shown in FIG. 112, the contribution information display window B211 displays the user names arranged in descending order of contribution points to the system. Further, by designating the type of operation in the attribute designation menu B222 at the bottom of the screen, it is possible to display a list of user names arranged in descending order of contribution point for each operation.

As described above, according to the eighth embodiment, each user contributes points by calculating the contribution points of each user based on the system operation history of the user and accumulating the contribution points as contribution information. It is possible to quantify and display how much it contributes to the operation of the information sharing support system. In other words, not only providing information that can be shared, but also referring to information and inputting evaluations, and providing information that is evaluated by other users are also evaluated as contribution points. , It becomes a motivating material for users to use the system, and information sharing can be activated.

[0397]

As described above, according to the present invention,
The information publisher can know in detail how useful the information published by the individual was to other people, and by sharing the information and feedback of the evaluation of the content of the published information, the individual Motivation for information disclosure is promoted, information disclosure is promoted, and information sharing in the organization is promoted.

Further, when the public information is used by others who have referred to the public information, it is easy to notify the provider of the original information of the use situation. Also,
The information provider can change the conditions and contents of notification when using information to be disclosed in the future or information that has already been disclosed, according to the notified usage status. As a result, the information provider can easily and accurately grasp the usage status of his / her published information, and can easily and surely know the new information derived from the published information. . Therefore, an information sharing support system that can promote information disclosure and information sharing in an organization can be provided.

[0399] Further, by utilizing the disclosed information to actually improve the productivity, and by evaluating the contribution of the reference person who has contributed to the improvement of the productivity of the entire group to which the information belongs, the individual can be disclosed. The information that has been collected is not only released to the public but is shared in the true sense of the group, is effectively utilized, and the intellectual productivity of the utilized individual is improved, which in turn leads to the group to which the individual belongs. An information sharing support system that can improve the overall intellectual productivity can be provided.

Also, it is possible to provide an information sharing support system capable of efficiently notifying the information publisher or the like of the evaluation information of the public information input by the person who referred to the public information.

Further, by extracting attribute information such as a keyword of public information from the contents of public information at the time of registration of public information, it is possible to provide an information sharing support system capable of improving user convenience.

Furthermore, by calculating the contribution points of each user based on the system operation history of the user, it is possible to quantify and display how much each user contributes to the operation of the information sharing support system. In other words, not only providing information that can be shared, but also referring to information and inputting evaluations, and providing information that is evaluated by other users are also evaluated as contribution points. , It becomes a motivating material for users to use the system, and information sharing can be activated.

[Brief description of drawings]

FIG. 1 is a block diagram schematically showing the configuration of an information sharing support system according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of public information stored in public information storage means.

FIG. 3 is a diagram showing an example of a display screen of an information registration unit.

FIG. 4 is a diagram showing an example of a display screen on which information is registered by an information registration unit.

FIG. 5 is a diagram showing an example of a display screen of an information reference unit.

FIG. 6 is a diagram showing an example of a display screen of an evaluation input means.

FIG. 7 is a diagram showing an example of a display screen of a list of public information.

FIG. 8 is a diagram showing an example of a display screen of a classification-based evaluation list.

FIG. 9 is a diagram showing an example of a display screen that graphically displays evaluations of public information.

FIG. 10 is a diagram showing an example of a display screen displaying an evaluation list for public information.

FIG. 11 is a diagram showing an example of a display screen displaying an individual evaluation result.

FIG. 12 is a flowchart for explaining the processing operation of the evaluation result notifying means.

FIG. 13 is a flowchart for explaining the processing operation of the evaluation result notifying means.

FIG. 14 is a block diagram schematically showing the configuration of an information sharing support system according to a second embodiment of the present invention.

FIG. 15 is a diagram showing a configuration example of emotion recognition means.

FIG. 16 is a diagram showing another configuration example of emotion recognition means.

FIG. 17 is a flowchart for explaining the processing operation of the emotion recognition means.

FIG. 18 is a diagram showing an example of a display screen of an information reference unit.

FIG. 19 is a diagram showing an example of an emotion expression dictionary.

FIG. 20 is a diagram showing an example of a dialogue between an information reference person and the system.

FIG. 21 is a flowchart for explaining another processing operation of the emotion recognition unit.

FIG. 22 is a flowchart for explaining still another processing operation of the emotion recognition means.

FIG. 23 is a diagram showing still another configuration example of the emotion recognition means.

FIG. 24 is a diagram showing an example of reference histories accumulated in a reference history accumulator.

FIG. 25 is a diagram showing another example of the display screen of the information reference unit.

FIG. 26 is a diagram showing still another example of the display screen of the information reference unit.

FIG. 27 is a diagram showing still another example of the display screen of the information reference unit.

FIG. 28 is a block diagram schematically showing the configuration of an information sharing support system according to a fifth embodiment of the present invention.

FIG. 29 is a block diagram showing the configuration of the information sharing support system in FIG. 28 in more detail.

FIG. 30 is a diagram for explaining the flow of data between a plurality of information sharing support systems.

FIG. 31 is a diagram showing an example of a structure of a search keyword of data stored in the information storage means.

FIG. 32 is a diagram showing an example of contents of individual search keywords.

FIG. 33 is a diagram showing an example of a structure of person categories stored in a user information storage unit.

FIG. 34 is a diagram showing an example of contents of individual person categories.

FIG. 35 is a diagram showing an example of a structure of attached information stored in an information storage unit.

FIG. 36 is a diagram showing an example of a structure of usage notification conditions stored in usage notification condition storage means.

FIG. 37 is a diagram for explaining types and contents of notification condition attributes of usage notification conditions and a determination method.

FIG. 38 is a diagram showing a storage example of public information, attached information, and use notification conditions.

FIG. 39 is a diagram showing a storage example of user information.

[FIG. 40] Information retrieval of the information sharing support system of FIG. 28
The flowchart for demonstrating the process operation of presentation.

[FIG. 41] Information registration / information registration support system of FIG. 28
The flowchart for demonstrating the processing operation of addition / edit.

42 is a flow chart for explaining the processing operation of evaluating the use notification condition of the information sharing support system of FIG.

FIG. 43 is a diagram showing a storage example of user information.

FIG. 44 is a diagram showing a display example of an information search method window.

FIG. 45 is a diagram showing a display example of an information display window.

FIG. 46 is a diagram showing a display example of an information registration window.

FIG. 47 is a diagram showing an example of a list storing the results of evaluation of usage notification conditions.

FIG. 48 is a diagram showing a display example of an information registration window and an attached information editing window.

FIG. 49 is a diagram showing an example of a warning method when the name of the information provider is changed on the attached information editing window shown in FIG. 48.

FIG. 50 is a diagram showing an example of information registered in the information sharing support system of FIG. 28.

FIG. 51 is a diagram showing a display example of a usage notification window for notifying an information provider of a usage status of public information by a third party.

FIG. 52 is a view showing a display example of an editing window of usage notification conditions.

FIG. 53 is a diagram showing a display example of an information registration window that is displayed first when editing information.

FIG. 54 is a diagram showing a display example of a new information creation window.

FIG. 55 is a diagram showing a display example of a usage notification condition editing window displayed when new information is created.

FIG. 56 is a view showing a display example of an information search window for searching reference information when editing existing information.

FIG. 57 is a diagram showing a display example of a reference information edit window displayed when editing existing information.

FIG. 58 is a diagram showing another example of information registered in the information sharing support system of FIG. 28.

FIG. 59 is a view showing a display example of a window displayed when referring to other information from the reference information edit window.

FIG. 60 is a diagram showing an example of information generated by processing reference information in a reference edit window.

FIG. 61 is a diagram showing an example of additional information and usage notification information of information generated by processing the reference information in the reference edit window.

FIG. 62 is a diagram showing another configuration example of the information sharing support system according to the present invention.

FIG. 63 is a diagram showing a configuration example of an information sharing support system according to a sixth embodiment of the present invention.

FIG. 64 is a diagram showing another example of public information stored in public information storage means.

FIG. 65 is a diagram showing an example of a usage history stored in a usage history storage unit.

FIG. 66 is a diagram showing an example of a screen display for searching / referring to information via the information reference means.

FIG. 67 is a diagram showing an example of a screen display for searching / referring to information via the information reference means.

FIG. 68 is a diagram showing an example of a screen display when a use case is registered via a use case registration unit.

FIG. 69 is a diagram showing an example of a screen display when referring to a use case via a use case reference means.

FIG. 70 is a diagram showing another example of a screen display when a use case is registered via a use case registration unit.

71 is a flowchart for explaining the processing operation of the usage record evaluation means.

FIG. 72 is a diagram showing an example of a screen display for displaying individual and entire usage records via the usage record evaluation result notifying means.

[FIG. 73] “Individual” via the usage history evaluation result notifying means
The figure which showed an example of the screen display for displaying the utilization record of.

[FIG. 74] “Whole” via the usage record evaluation result notifying means
The figure which showed an example of the screen display for displaying the utilization record of.

FIG. 75 is a diagram showing a screen display example of a result of statistic of the usage status of public information based on the usage history and usage examples accumulated in the usage history accumulation unit.

FIG. 76 is a diagram showing still another configuration example of the information sharing system according to the present invention.

FIG. 77 is a block diagram showing a configuration example of an information sharing support system according to a seventh embodiment of the present invention.

FIG. 78 is a flowchart showing a processing procedure of the information sharing support system according to the seventh embodiment.

FIG. 79 is a flowchart showing a registration processing procedure.

FIG. 80 is a flowchart showing another registration processing procedure.

FIG. 81 is a diagram showing an example of an interface for performing an information registration operation.

FIG. 82 is a diagram showing an example of an interface for performing an information registration operation.

FIG. 83 is a diagram showing an example of an interface for performing an information registration operation, showing an interface for presenting and selecting keyword candidates.

FIG. 84 is a diagram showing an example of an interface for presenting and associating a list of information similar to registered public information.

FIG. 85 is a diagram showing an example of an interface for notifying a registered person of the contents of registered public information.

[Fig. 86] Fig. 86 is a flowchart for describing an information search processing procedure.

FIG. 87 is a flowchart for explaining a processing procedure of evaluation input.

FIG. 88 is a diagram showing an example of an interface for performing an information search operation.

[Fig. 89] Fig. 89 is a diagram showing an example of an interface for performing an information search operation, and shows an interface for prompting the designation of a search keyword.

FIG. 90 is a diagram showing an example of an interface for performing an information search operation.

[Fig. 91] Fig. 91 is a diagram showing an example of an interface for performing an information search operation, and shows an interface for displaying a list of candidates and urging information to be specified when a plurality of search results exist.

FIG. 92 is a diagram showing an example of an interface that presents information to the user by adding rough evaluation information.

FIG. 93 is a view showing a display example of a rough evaluation result.

FIG. 94 is a view showing a display example of detailed evaluation results.

FIG. 95 is a diagram showing an example of an interface for performing evaluation input.

FIG. 96 is a diagram showing an example of an interface for inputting detailed evaluation.

FIG. 97 is a diagram showing a display example of an interface screen that prompts the user to input the reason for the evaluation input by the user.

FIG. 98 is a diagram showing an example of a message display for notifying a registered user of public information of evaluation contents of public information.

99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment, FIG.
The interface screen which performs information reference operation is shown.

FIG. 100 is a view showing a display example of a result of a search based on a natural language question sentence.

101 is a diagram showing a display example of information displayed as a result of designating one of the subject of results displayed on the result display window of FIG. 100;

102 is a diagram showing a display example of an evaluation input window displayed when an evaluation of "old" is instructed in the evaluation input menu of FIG. 101. FIG.

FIG. 103 is a diagram showing a display example of an interface screen when registering public information.

FIG. 104 is a diagram showing a display example of a screen for notifying a user who has registered public information with a keyword added by the information registration means.

FIG. 105 is a diagram showing a display example of information added to public information.

FIG. 106 is a diagram showing a display example of a search window when referring to public information hierarchically according to classification.

FIG. 107 is a diagram showing a configuration example of an information sharing support system according to an eighth embodiment of the present invention.

108 is a flowchart showing a processing flow of the information sharing support system of FIG. 107.

FIG. 109 is a diagram showing a storage example of a table in which contribution points referred to when the contribution information generation unit calculates contribution information for a user operation are described.

FIG. 110 is a flowchart showing a procedure for contribution information generation means to calculate contribution information for a user operation.

FIG. 111 is a diagram showing an example of contribution information accumulated in contribution information accumulating means.

FIG. 112 is a diagram showing a display example of a contribution information display window displaying contribution information.

[Explanation of symbols]

1 ... Information registration means, 2 ... Information reference means, 3 ... Evaluation input means, 4 ... Evaluation means, 5 ... Emotion recognition means, 6 ... Evaluation result notification means, 7 ... Input / output means, 8 ... Public information storage means, 9 …
History information storage means, 10 ... Contribution information creation means, 11 ... Contribution information storage means, 1001 ... Input / output means, 1002 ... Usage notification condition management means, 1003 ... Usage notification condition storage means, 1004 ... Information management means, 1005 ... Information Storage means, 3001 ... Use case registration means, 3002 ... Use case reference means, 3003 ... Use result evaluation means, 3004 ... Use result evaluation result notification means, 3005 ... Use history storage means.

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Mika Fukui             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Toshihiko Manabe             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Nohisa Otake             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Yoichi Takebayashi             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Toshinari Takahashi             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Toru Imai             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center (72) Inventor Kazuyuki Goto             1st Komukai Toshiba-cho, Sachi-ku, Kawasaki-shi, Kanagawa             Inside the Toshiba Research and Development Center

Claims (3)

[Claims] 1. Disclosing personal information to a plurality of users,
In an information sharing system that supports information sharing, storage means for storing public information of an individual, public information stored by this storage means, and a user's usage status for the public information are provided by the public information. Information providing means for providing a notification condition for notifying a person in response to a user's request, and detection of the user's usage state for the public information provided by the information providing means based on the notification condition, the detection A notification means for notifying the information provider of the usage status of the user, and the notification condition can be changed only by the information provider. 2. When the notification condition is changed by the information provider, the contents of the change are propagated to the notification condition provided to the user together with the public information by the information providing means. Information sharing support system described. 3. When the notification condition is changed by the information provider, the changed content is within the range of the user specified in advance among the notification conditions provided to the user together with the public information by the information providing means. The information sharing support system according to claim 1, characterized in that the information is shared.