JP3331854B2 - Voice storage device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice storage device capable of confirming that a reply message has been registered when the reply message is registered for a recorded message.

[0002]

2. Description of the Related Art As a conventional voice storage device, when a message is to be conveyed and a reply to the message is necessary, the number of the box for which the reply message is to be recorded is registered in advance at the time of recording the message.
There is known a configuration in which a reply message can be automatically recorded when a message recipient hears the message.

In this case, whether or not the reply message is recorded in the box of the caller is determined by recording the message, for example, by turning on a display panel for notifying that the message has been registered in the box or turning on a lamp of the extension telephone. This can be confirmed by performing a display indicating that the message has been sent.

[0004]

However, in the above-described conventional method, it is determined whether the message recorded in the box is a message registered by a normal recording operation or a reply message. Can not do. For this reason, when a reply message is urgently required, there is a problem that a message listening operation must be performed every time a message is normally registered.

The present invention solves the above-mentioned conventional problems. When a reply message is registered in a box, a message registration notification to the box is sent to the message registered by a normal operation. It is an object of the present invention to provide a voice storage device capable of easily confirming registration of a reply message by giving a notice that can be distinguished from the case.

[0006]

According to the present invention, there is provided a registration message for a user who uses an extension telephone.
A display panel that indicates the presence or absence of a message for each user and the extension
Connected via an electronic exchange that provides line connection between the talkers
In the voice storage device,
Voice storage and storage means for storing and storing voice as a message
And an e-mail for storing information of each user of the extension terminal
Box information storage means, from the caller of the extension terminal,
For the message stored in the voice storage means,
If a specific operation to request a reply message
The reply message request to the mailbox
Register in the information storage means and
Notify the responding recipient of the request to record the reply message
And the recipient sends a message to the sender's mailbox.
After registering the page, the display panel and the
And at least one of the extension terminals using the first display method.
When the message registration display is performed and the specific operation is not performed
, The display panel and the extension end corresponding to the caller
Register a message in at least one of the last with the second display method
Control means for performing display.
is there.

[0007] This makes it possible to easily confirm that the reply message has been registered.

[0008]

DESCRIPTION OF THE PREFERRED EMBODIMENTS According to the first aspect of the present invention, there is provided means for recording and storing voice as a message,
Means for recording a reply message to the sender of the message, and means for notifying that the message has been registered by using a display panel connected to the PBX / key telephone, a lamp or display of the extension telephone, or the like. In the voice storage device provided, the notifying means is configured such that, at the time of registering the reply message, the notification of the registration of the reply message can be notified separately from the case of registering the normal message. There is an effect that the operation of listening to the message every time a normal message is registered becomes unnecessary.

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a voice storage device according to an embodiment of the present invention.

In FIG. 1, 1 is a private branch exchange (PBX), 2 is an extension telephone, 3 is a display panel, and 4 is a voice storage device.

The PBX 1 includes a telephone interface (I / F) 5 for connecting the extension telephone 2, a display panel interface (I / F) 6 for connecting the display panel 3, and a voice storage device 4.
And a central control unit 7 that can interface with the PBX and controls the entire PBX.

The voice storage device 4 is a central control device 8 that can interface with the PBX 1 and controls the entire voice storage device.
And a mailbox information storage device 9 for storing information of each mailbox, and a voice storage memory 10 for storing voice as a message.

The operation of the above configuration will be described below. When a message is to be transmitted, the message is recorded in the voice storage memory 10 of the voice storage device 4 using the extension telephone 2 or the like in a box owned by the sender. At this time, if a response from the recipient to the message is required, a reply message registration request operation is performed, the reply message is stored in the mailbox storage device 9, and when the recipient hears the message, the reply message is deleted. Make a recording request. The central control device 8 of the voice storage device 4 extracts the registration destination of the reply message from the mailbox information storage device 9 and registers the reply message in the corresponding box.

After registering the reply message, the central control unit 8
Sends a message registration request to the central control device 7 of the PBX 1 on the display panel 3 which can display that the reply message has been registered in the box. At this time,
Request in a different display format than when a normal message was registered. For example, if the display panel 3 is a method of displaying with a lamp such as an LED, in the case of a normal message, LE is used.
D is turned on, and if it is a reply message, it is made to blink so as to be easily distinguished. At the same time, the extension telephone 2 to be notified of the message registration in the corresponding box
If the extension number or the like is registered in the mailbox information storage device 9, a request for a lighting format different from a normal message is requested, like the display panel 3, using a lamp or the like of the extension telephone 2. If the extension number of the notification destination is not registered in the corresponding box, it is possible to make a request to the extension telephone having the same number as the box number of the box.

In this way, when a reply message is registered in the box, it is displayed separately from the case of a message registered by a normal operation, so that registration of the reply message can be easily confirmed.

[0016]

As described above, according to the present invention, a sender of a message can easily confirm that a reply message has been registered when a reply from the receiver is urgently needed. it can.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a voice storage device according to an embodiment of the present invention;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 PBX 2 Extension telephone 3 Display panel 4 Voice storage device 5 Telephone I / F 6 Display panel I / F 7 Central control device 8 Central control device 9 Mailbox information storage device 10 Voice storage memory

Claims (1)

(57) [Claims] 1. A registration message for a user who uses an extension telephone.
A display panel that indicates the presence or absence of a message for each user and the extension
Connected via an electronic exchange that provides line connection between the talkers
In the voice storage device,
Voice storage and storage means for storing and storing voice as a message
And an e-mail for storing information of each user of the extension terminal
Box information storage means, from the caller of the extension terminal,
For the message stored in the voice storage means,
If a specific operation to request a reply message
The reply message request to the mailbox
Register in the information storage means and
Notify the responding recipient of the request to record the reply message
And the recipient sends a message to the sender's mailbox.
After registering the page, the display panel and the
And at least one of the extension terminals using the first display method.
When the message registration display is performed and the specific operation is not performed
, The display panel and the extension end corresponding to the caller
Register a message in at least one of the last with the second display method
Voice storage characterized by comprising control means for performing display
apparatus.