JPS63164564A - Communication system - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a communication method, and more particularly to a communication method suitably used in a communication system using a telephone terminal or the like having a data communication function.

BACKGROUND OF THE INVENTION One of the most widespread information communication media is the telephone. However, telephones transmit only voice;
Transmission of information other than voice required other media, such as memo paper. For example, if the owner of a telephone that receives a call after a request is made is absent and someone else responds to the call, the person responding will normally inform the owner of the telephone the contents of the message from the called party. tell. The content of this message can be conveyed verbally by the owner when he returns home, or by creating a memo and leaving it at the owner's seat.

In addition, if the caller requests the above-mentioned owner to return the call, the person responding to the call will request the above-mentioned owner to call back, in addition to the message content, as well as the telephone number of the destination, using the method described above. I informed the owner.

Problem 7α to be solved by the invention However, when transmitting the telephone number of the destination orally, the person responding to the call may forget the telephone number itself, or it may not be communicated accurately to the owner due to a misunderstanding. . Also, when using memo methods, there were problems such as the memo itself being lost or the phone number being written incorrectly.

Further, even if the telephone number is accurately transmitted to the owner, when making a call to the destination, the telephone number must be dialed one digit at a time, resulting in extremely poor operability.

An object of the present invention is to solve the above-mentioned problems and provide a communication method with significantly improved operability.

Means for Solving the Problems The present invention is a communication system that uses a terminal device having a display means and a key input means, and an exchange control means to which the terminal device is connected. A storage means is provided for storing communication object identification information and a character string for each communication object inputted by a key input means of the device, and the storage means stores the communication object identification information and character string for each terminal device. By specifying the display position of the desired communication target identification information or character string on a terminal device where the communication target identification information and character string are retrieved from the storage means and displayed, the desired communication target identification information or character string can be displayed at the display position. This communication method is characterized in that a call is made to the communication target.

According to the present invention, communication target identification information and character strings regarding each terminal device can be stored in the storage means provided in the exchange control means for each terminal device. Further, each terminal device can call up the communication object identification information or the character evening edition stored in the storage means as needed and display it on the display means. By specifying the display position of the desired communication target identification information or character string from among the communication target identification information or character information displayed on the display means in this way, the communication target displayed at the display position can be specified. A call request is automatically made.

Embodiment FIG. 1 is a block diagram showing the electrical configuration of a communication system 1 which is an embodiment of the present invention. This communication system 1
is an exchange 2 and a plurality of telephone terminals 3 connected to the exchange 2.
It also includes a switching network 4 consisting of a plurality of outside lines connected to the exchange 2 as well.

The exchange 2 includes a terminal control section 5 to which the plurality of telephone terminals 3 are connected, an exchange control section 6 that controls the connection state of outside lines connected to the exchange network 4, and lines for these terminal control sections 5 and exchange control section 6. a line control unit 7 that controls the connection state of the communication system 1, and a central control unit 8 that controls the overall operation of the communication system 1.
The terminal control unit 5 and the exchange control unit 6 are configured by a data bus, /1. ! 2 is connected to the line control section 7.

The line control section 7 is connected to a central control section 8 through a data path node 3, and a print control section 9, which will be described later, is connected to this central control section 8 through a data path node 4. Moreover, the central control unit 8 uses the data bus J! 5 to an external storage device 10 realized by, for example, a floppy disk device. The output from the print control section is a data bus!
6 to the printing device 11, where the printing operation is realized.

FIG. 2 is a block diagram showing the electrical configuration of the central control section 8. As shown in FIG. The central control unit 8 includes a fixed memory 12 in which a program that defines the operation of the central control unit 8 is stored, a data storage unit 13 that stores data from a plurality of telephone terminals 3, and a clock control unit 14 that counts the date and time. , an external storage control unit 15 that controls the operations of the external storage device 10, and a microprocessor 16 that controls these operations, all of which are connected in parallel to a data bus NOR. The aforementioned data bus J? 3,
14. ! 5 to the line control section 7, print control section 9, and external storage device 10, respectively.

The external storage device 10 is a data storage section 13 of the central control section 8.
The data stored in the data storage section 13 or the external storage device 10 can be printed at any time by the printing device 11 via the print control section 9.

FIG. 3 is a front view of the telephone terminal 3. The telephone terminal 3 is composed of a telephone terminal main body 17, a handset 18, a keyboard 19 as a key input means, etc.
8 and the keyboard 19 are connected to the telephone terminal main body 17 via visible lines 20 and 21, respectively. Phone terminal body 1
7 includes a display section 22 which is a display means realized by, for example, an LCD (liquid crystal display), a plurality of selection keys 23 disposed on both sides of the display section 22, and a lower side of the display section 22 in FIG. A plurality of fixed function keys 24 and a dial key 25 used for dialing out from the main body 17 are provided.

Each of the selection keys 23 has the telephone terminal 3 as described below.
Various functions are assigned depending on the state of the screen, and information related to these functions is displayed at the display position corresponding to each selection key 23 on the display section 22. For desired information among the information displayed on the display section 22, by pressing and repeating the selection key 23 corresponding to the information, the function corresponding to the information can be executed.

Further, each of the plurality of fixed function keys 24 is assigned a fixed function. Note that the configurations of the telephone terminals 3 are all the same, for example, and the same reference numerals are used for corresponding configurations.

Next, data communication between the exchange 2 and each telephone terminal 3 will be explained. The exchange 2 and each telephone terminal 3 and ' are constantly transmitting/receiving data, and the communication content is as follows.
For example, information regarding a call request at each telephone terminal 3,
This includes information regarding messages exchanged between each telephone terminal 3 or the memory contents in the data storage section 13 of the central control section 8.

Further, the owner of each telephone terminal 3 can specify the reception mode of the telephone terminal 3 and notify the exchange a2 of this. That is, the owner of the telephone terminal 3 can select reception modes such as being in the room, being absent, and being prohibited from entering the room but refusing to receive the call.

To select this, first press the function key 24
When the 10UT key 24a is pressed, a plurality of reception modes as described above are displayed on the display section 22. Next, the desired reception mode is selected from among the displayed plurality of reception modes and is pressed by pressing the selection key 23 corresponding to the display position of the desired reception mode. This sets the reception mode of the telephone terminal 3, and this information is transferred to the exchange 2.
transmitted to. In this way, the exchange 2
You can know how the information is received.

In addition, the exchange 2 constantly monitors the line usage status of each telephone terminal 3, that is, whether each telephone terminal 3 is busy (v) or idle, and this information is sequentially stored in the central control unit 8. Ru. Therefore, each telephone terminal 3 can call up information regarding the line usage status of other telephone terminals 3 and display it on the display section 22 by pressing the selection key 23 or the fixed function key 24.

Next, the transmission and reception of messages between each telephone terminal 3 will be explained. First, the telephone terminal 3 that wants to send a message attaches an identification hood to the message to identify the other party's telephone terminal 3, which is the destination of the message, and transmits it to the exchange 2. Exchange 2
stores the sent message in the data storage section 13 in the central control section 8, and transmits a command to the telephone terminal 3 identified by the identification code to notify that the message has been received.

On the other party's telephone terminal 3 that received this command, the reception of the message is displayed on the display section 22 on a separately provided lighting display means such as an LED (light emitting diode), and the owner of this telephone terminal 3 is By visually observing this, it is possible to know that a message has been received. Then, the owner calls up the message from the memory in the data storage section 13 by pressing the selection key 23 or the fixed function q-24, and displays it on the display section 2.
2 can be displayed. In this way, the owner of the other party's telephone terminal 3 can recognize the message from the forwarding destination telephone terminal 3.

Note that the message to be forwarded can also be input by pressing the keyboard 19 of the telephone terminal 3 from which the message is to be forwarded; however, by registering the contents of a plurality of expected messages as system data in advance, It is also possible to select a desired message content from among the message content by pressing the selection key 23 or the fixed function key 24. Furthermore, the date and time when the message was transferred in the exchange 2 are automatically added to the message transferred between the telephone terminals 3 in this way, and the message is displayed on the display section 22 of the telephone terminal 3 together with the message contents. be done.

FIG. 54 is a 70-chart showing the operating procedure related to message registration using the communication system 1. In addition,
Here, the destination telephone (hereinafter referred to as the originating telephone) 30 connected to the exchange w44 transmits a call request to the telephone terminal (hereinafter referred to as the target terminal) 3C, and the above-mentioned originating telephone 8!3 The following description assumes that a telephone terminal (hereinafter referred to as a corresponding terminal) 3B, which is different from the telephone terminal 3C and the target terminal 3C, receives the transmission from the calling telephone 3C.

Note that the calling telephone 30 is not limited to a so-called general outside line connected to the switching network 4, but may also be a telephone terminal 3A connected to the terminal control unit 5.

In step n1, the originating telephone 3o is connected to the exchange 2.
A call request is made to the target terminal 3c connected to the terminal control unit 5 of
The above call request is received.

In step n3, it is determined whether the handset 18 has been removed from the telephone terminal main body 17 in the target terminal 3c, and if the answer is negative, the process advances to step n4.

In step n3, the call request from the calling telephone 30 is not received at the target terminal 3C due to the owner being absent, for example, and in step n4
At the corresponding terminal 3B, which is a telephone terminal other than the target terminal 3C, the call request from the calling telephone 30 is received, and a call is established between the calling telephone 30 and the corresponding terminal 3B.

In step 115, the person who picked up the /% end set of the compatible terminal 3B (hereinafter referred to as the corresponding person) makes a call request on the originating telephone Wc30. The user is asked whether a message to the owner (hereinafter referred to as the target person) is necessary, and if it is not necessary, the process proceeds to step n6 and the call is terminated. On the other hand, if it is determined that the sender needs to send a message to the target person, the process proceeds to step n7.

In step 7, the person who responds to the corresponding terminal 3B
Message registration key 2 of the fixed function keys 24
Press 4b. In step n8, by operating the message registration key 24b, a list of telephone terminals 3 stored in advance in the central control section 8, that is, a list of the names of the owners of each telephone terminal 3 connected to the terminal control section 5, etc. is called and displayed on the display section 22 of the compatible terminal 3B.

In step n9, the responder searches for the list of target terminals 3C from the list of the plurality of telephone terminals displayed on the display section 22, and presses the selection key 23 at the position corresponding to the display position of this list. do. This means that the target terminal 3c, which is the transfer destination to which the message should be transferred from the compatible terminal 3B, has been selected.

In step n14, by pressing the selection key 23 in steps n9 and n13, a plurality of destination lists registered in advance in the target terminal 3C are displayed on the display section 22 of the corresponding terminal 3B.

The list of multiple destinations mentioned above is a list of the names of owners of destination telephones that are frequently requested to make calls to the target terminal 3C, and this data is stored in advance by the target person who is the owner of the target terminal 3C. It is registered.

When it is determined that the handset 18 of the target terminal 3C has been taken away from the telephone terminal main body 17 in step n3, the process proceeds to step nlo, and step! 110
Then, a call is established between the calling telephone 8!30 and the target terminal 3c. Note that here, the person taking up the handset 18 is the owner of the target terminal 3c, that is, the target person, but it does not matter.

In step nil, the caller is the target terminal 3C.
It is determined whether or not the user would like to register the 7th Seno, and if there is no request for message registration, the process proceeds to step n12 and the call is terminated. Step n1 if there is a message registration request
Proceed to 3.

In Step 7 Pro 13, the message registration key 24b of the fixed function keys 24 in the target terminal 3C is suppressed. The subsequent processing proceeds to the processing at step port 14 as described above.

In step n15, in the destination list of the target terminal 3C displayed on the display unit 22 of the compatible terminal 3B,
It is determined whether or not there is a list of calling telephones 30. If there is a list of calling telephones 30, the process proceeds to step n16, where this is selected by pressing the selection key 23. On the other hand, there is an outgoing phone number in the list of destinations above! There is a list of 30 (then there is a list of 30)
17, and in step n17, the selection key 23 corresponding to "Others" displayed on the display section 22 is depressed.

In step n18, since the list of the calling phone fpi30 is not registered in the target terminal 3C, the name of the calling phone 30, a message such as the business, the telephone number of the calling phone fi30, etc. are input by pressing the keyboard 19. . Note that the subsequent processing is step n1.
Proceed to 9.

In step n19, the name or message of the calling telephone 30 obtained in step n16 or step n18 is transmitted to the exchange 2 by the 7-o-mat shown in FIG. 5(1).

The above 7-order format includes an identification code 26 for identifying the target terminal 3C which is the transfer destination, a message 27 including the name and business of the calling telephone 30, a delimiter 28, and a telephone number 29 of the calling telephone 30 in this order. Ru.

In step n20, the exchange 2 that has received the transmission data removes the identification code 26 from the format shown in FIG. 5(1), adds date data 32 indicating the current date and time after the message 27, (2) The data is transformed into a 7-ormat format as shown and stored in the data storage section 13 in the central control section 8.

In step +121, a command is sent to the transfer destination target terminal 3C indicated by the identification code 26 removed from the format shown in FIG. 5(1), notifying that there is a message.

In step 1122, a message is displayed on the display unit 22 or LED (not shown) of the target terminal 3C that has received the above command, indicating that the target terminal 3C has a message. By visually observing these, the target person who is the owner of the target terminal 3C can know that a message is stored in the target terminal 3C.

Next, the operating procedure for message registration 5 will be explained.

As described above, the target person who is the owner of the target terminal 3C who has recognized the presence of the message presses the predetermined selection key 23 or fixed function key 24 in order to view the contents of the message. As a result, the target terminal 3C outputs a command to the exchange 2 requesting the contents of the message. Upon receiving this command, the exchange 2 retrieves the message to be transferred to the target terminal 3C from the data storage unit 13 and transmits it to the target terminal 3C. As a result, the contents of the above-mentioned Metsusafe are displayed on the display unit 22 of the target terminal 3C.

FIG. 6 is a display example of message contents displayed on the display section 22. Referring to FIG. 6, the display unit 22 includes a message display area 33 in which message contents are displayed, and two operation information display areas 34 provided along the column direction on both sides of the message display area 33 in FIG. Consisting of .35. In the operation information display area 34, a left arrow mark 36 and a square mark symbol 37 are displayed at the beginning of a predetermined message,
In the operation display area 35, for example, a deletion symbol 38 in which the character rCJ is displayed in reverse video and a right arrow mark 39 are displayed at the end of a predetermined message.

As mentioned above, there are messages that have a telephone number attached to them for making a call request, and messages that are just messages without a telephone number attached. Therefore, in order to distinguish between these, the left arrow mark 36 is displayed in the operation information display area 34 at the beginning of a message to which a telephone number for requesting a call is added; Operation information display area 3 is displayed at the beginning of messages that are not displayed.
A square symbol 37 is displayed at 4.

Furthermore, the erasure symbol 38 and right arrow mark 39 displayed in parallel in the operation information display area 35 are such that when the selection key 23 to which the right arrow mark 39 points is pressed, the message displayed on the left side of these can be deleted. Indicates that it can be deleted. Further, a right arrow mark 39 displayed alone in the operation information display area 35 at the end of the message indicates that this message has more detailed content, and the selection key indicated by this right arrow mark 39 When 22 is pressed, more detailed message contents are displayed in the message display area 33.

The owner of the telephone terminal 3 selects the selection key 2 indicated by the left arrow 36 displayed in the operation information display area 34.
When 3 is pressed, the telephone terminal 3 automatically searches for a line for making a telephone call, dials the telephone number added to the message, and makes the call. In addition, in cases where the call is established by transmitting an identification code that identifies the other party's telephone terminal to the exchange 2 without dialing the telephone number, such as with an extension telephone, the telephone number added to the message may be This identification code may be used instead.

In this way, when the target person requests the caller to make a call, this can be accomplished by simply pressing the selection key 23, saving the trouble of manually dialing the caller's phone number. It will be destroyed.

As described above, according to this embodiment, the person who answered the incoming call to the elderly person who is absent = 19 selects the caller's name or phone number stored in advance and presses the selection key 23 to suppress the call. By simply doing this, you can tell the caller the name or phone number of the caller.

This greatly improves the operability of the work performed by the person responding to the incoming call. Furthermore, the target person can request the caller to make a call simply by pressing the selection key 23, and the operability of the work performed by the target person is greatly improved.

Effects As described above, according to the present invention, each terminal device can store the communication target identification information or character string for each terminal device in the storage means of the exchange control means, and can recall this as necessary. It can be displayed on display means provided in each terminal device.

This allows each terminal device to reliably transmit the communication target identification information or character string to a desired terminal device. In addition, by specifying the display position of the desired communication target identification information or character string from among the communication target identification information or character string displayed on the display means, the operator can select the communication target displayed at the display position. The call request can be realized by In this way, it is possible to issue a call request to the communication target with a simple operation, so that the operability in the task of realizing the call request to the communication target is greatly improved.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing the configuration of a communication system 1 which is an embodiment of the present invention, FIG. 2 is a block diagram showing the electrical configuration of the central control unit 8, and FIG. 3 is a diagram showing the configuration of the telephone terminal 3. , FIG. 4 is a flowchart showing the operating procedure related to message registration using the communication system 1, FIG. 5 is a diagram showing the seven formats of data transmitted between the exchange Wi 2 and the telephone terminal 3, and FIG. 2 is a diagram showing an example of displaying message contents displayed on the display unit 22. FIG. DESCRIPTION OF SYMBOLS 1... Communication system, 2... Exchange, 3... Telephone terminal, 4... Switching network, 5... Terminal control part, 6...
Exchange control unit, 7... Line control unit, 8... Central control unit, 13... Data storage unit, 16... Microprocessor, 17... Telephone terminal body, 18... Handset, 19 ...Keyboard, 22...Display section, 23.
...Selection key, 24...Fixed function key, 25...Dial key, 26...Identification code, 27...Message, 29...Telephone number, 30...Outgoing telephone, 3
2...Date data, 33...Message display area,
34.35... Operation information display area, 36... Left arrow mark, 37... Square sign symbol, 38... Erase symbol, 39...
・Keibetsu, a patent attorney and attorney for the right arrow.

Claims (1)

[Scope of Claims] A communication system that uses a terminal device having a display means and a key input means, and an exchange control means to which the terminal device is connected, the exchange control means having a terminal device equipped with a key input means of the terminal device. A storage means is provided for storing input communication object identification information and a character string for each communication object, and the storage means can store the communication object identification information and character string for each terminal device, and the communication object identification information and character string can be stored in the storage means for each terminal device. By specifying the display position of the desired communication target identification information or character string on the terminal device where the target identification information and character string are retrieved from the storage means and displayed, communication can be performed to the communication target displayed at the display position. A communication method characterized in that a call is made.