JP3189628B2 - Integrated AVM device - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an AVM (Au) for detecting the position of a vehicle and controlling the notification of instruction information to the vehicle.
tomatic Vehicle Monitorin
g) It relates to the device.

[0002]

2. Description of the Related Art Generally, an AVM (Automatic) device is used.
Vehicle monitoring equipment) is used for the purpose of dispatching taxis, dispatching emergency transportation orders in freight transportation, and smoothing the operation of accident response vehicles in public works, etc., and collects information on running vehicles and activities (actual vehicles, empty vehicles, etc.). It is always monitored. Here, an AVM device for the purpose of allocating a taxi will be described.

FIGS. 7 and 8 are block diagrams showing an embodiment of a conventional AVM device. In FIG. 7, reference numeral 1 denotes an operation management communication station for managing the operation of the AVM device, and 2 denotes a plurality of mobile stations. A wireless base station that performs wireless communication, 3 is a mobile station that wirelessly communicates with the wireless base station 2 while moving such as a taxi, 4 is a vehicle allocation processing computer that performs vehicle allocation processing, 5 is a vehicle allocation processing computer 4 and the wireless base station 2 , A keyboard, 7 a monitor display, 8 a printer, 9 a customer search device for storing information of each customer and searching for and providing necessary information when necessary, 10 a customer Keyboard for search device, 11 for display for customer search device,
A gateway 12 serves as a communication interface between the customer search device 9 and the vehicle assignment processing computer 4.

In FIG. 8, reference numeral 13 denotes a mobile unit (vehicle) which is the same as the mobile station 3. Next, the mobile unit 13
Will be described. Reference numeral 14 denotes an on-vehicle wireless device mounted on the moving body 13, 15 denotes a control device that controls the moving body 13, 16 denotes a display device that displays information according to an instruction from the control device 15, 17 denotes a driver who is on standby and takes a break A switch for declaring inside, etc., 18 is a charge meter, 19 is a GPS (Global Posi) which receives a signal from a satellite.
Tion System) receiver, 20 is the in-vehicle wireless device 1
4 is a battery that supplies power.

Next, the operation of the conventional AVM device shown in FIGS. 7 and 8 will be described. In FIG. 7, the operation management communication station 1
Transmits / receives information to / from a plurality of mobile stations 3 via the radio base station 2 by radio. Thus, the vehicle allocation processing computer 4 grasps and manages the location and state of the mobile station 3.

First, as shown in FIG. 9, when an operator receives a dispatch request from a customer by telephone at the operation management communication station 1, the operator inputs the telephone number of the customer from the keyboard 10 for the customer search device. If information such as the telephone number, address, directions, and name of the customer has already been registered in the customer search device 9, the customer search device 9 searches the registration information of the customer using the telephone number as a search key. To be displayed on the display 11 for the customer search device. Therefore, the operator can check information on the customer on the screen. If the customer information is not registered in the customer search device 9, the customer information is newly registered. When the above confirmation or registration is completed, the retrieved and extracted information or the newly registered information is sent from the customer search device 9 to the vehicle allocation processing computer 4 via the gateway 12, and then monitored by the control of the vehicle allocation processing computer 4. It is displayed on the display 7.

[0007] Subsequently, the dispatching processing computer 4 is based on the address information in the registration information of the customer, and based on the location information and the state information of the plurality of mobile stations 3 grasped by the dispatching processing computer 4 itself, the optimal dispatching computer. The mobile station 3 (vehicle) is selected, and the customer registration information is transmitted to the wireless communication control device 5 in order to issue a dispatch instruction to the mobile station 3. The wireless communication control device 5 converts the customer registration information received from the vehicle allocation processing computer 4 into a wireless signal format and sends it to the wireless base station 2. The wireless base station 2 transmits the customer registration information to the mobile station 3.

[0008] The above-mentioned mobile station 3, ie, the mobile unit 13 (vehicle)
When the in-vehicle wireless device 14 that receives power supply from the battery 20 receives this wireless signal, the in-vehicle wireless device 14 outputs the received customer registration information for the vehicle allocation instruction in the form of the received wireless signal to the control device 15. The control device 15 decodes the customer registration information and transmits it to the display device 16 to perform display control. After confirming the display information, the operator (driver) of the moving body 13 dispatches and moves the mobile station to the dispatch destination. Further, the GPS receiver 19 captures a radio signal received from a satellite, so that the control device 15 automatically detects the current position of the own vehicle. (Real vehicle), vehicle state information such as pick-up is automatically detected.

Further, the control unit 15 collects mobile station information such as report information on standby and breaks performed by the operator of the mobile station 3 operating the switch 17, and transmits the information from the operation management communication station 1 to the radio base station. When the mobile station 3 (vehicle) receives the polling signal periodically generated via the mobile station 3 by the on-vehicle wireless device 14, the polling response signal is transmitted or the mobile station 3 moves to the mobile station 3 for a certain distance, a certain time elapses. Charge meter 1
8 Each time a state change such as setting update occurs, it is transmitted as an arbitrary call signal.

When this information is received by the operation management communication station 1 at the above timing, the dispatching processing computer 4
Is transmitted to The vehicle allocation processing computer 4 manages this information as basic data for vehicle allocation processing. The printer 8 of the operation management communication station 1 is for outputting the management information of the mobile station 3 collected by the dispatching processing computer 4 as a statistical form.

[0011]

Since the conventional device is configured as described above, the customer registration information for dispatch instruction transmitted to all mobile stations is the same, so that the communication required for dispatch instruction is performed. There was a problem that time was long.
In addition, on the mobile station side, not only the display device and the switch for input are installed independently of each other in a separate position,
Since the number and the waiting place are often changed, only the numbers are assigned to the switches. Therefore, there is a problem that the operator cannot operate unless the corresponding code number or the like of the standby place is stored, and if the number of code numbers is large, the storage capacity of the operator (driver) may be exceeded. .

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and reduces the degree of detail, that is, the amount of customer registration information transmitted for dispatching instructions according to the familiarity of a mobile station operator. Accordingly, an object of the present invention is to obtain an AVM device that shortens the communication time of a dispatch instruction.

It is another object of the present invention to provide an AVM apparatus that can perform a simple operation without depending on the operation proficiency of a mobile station operator.

[0014]

An integrated type A according to the present invention is provided.
The VM device is used to control the current position of the vehicle,
Detecting means for detecting the status and entering information such as standby and breaks
Input means for inputting, display means for displaying characters, and
Wireless transmission of status information of the vehicle detected by the exit means
A plurality of mobile stations, comprising the machine, and has a customer information, customer search means for searching for the customer information based on the customer number such as a telephone number in response to a request from the customer, the state of the mobile station While receiving and managing the information, receiving the customer information searched by the customer search means, selecting an appropriate mobile station based on the customer information, the state information, and a previously registered vehicle destination, etc. Control means for outputting instruction information for the selected mobile station, and an operation management communication station comprising :
And transmits and receives the status information and the like by radio from the mobile station to the management communication stations, a radio base station for transmitting to the mobile station the instructing information received from the management communication stations by radio, the And the mobile station is
Issue a retransmission request signal for information received via the wireless base station
Retransmission request issuance means, and the operation management
From the above mobile station per one instruction given to the mobile station
Each mobile station uses the number of received retransmission request signals as the reception frequency
Storage means for storing each time, and retransmissions stored by this storage means
Familiarity of each mobile station operator based on the frequency of incoming request signals
And increase the amount of instruction information transmitted to the mobile station.
And changing means for changing according to the familiarity of the mobile station operator.
It is provided .

An integrated AVM device according to another invention detects the current position of the own vehicle and the state of a vehicle such as an empty vehicle or an actual vehicle.
Detection means, and input for entering information such as standby and breaks.
Force means, display means for displaying characters, and the detection means
A wireless device that wirelessly transmits the detected state information of the vehicle.
It has a plurality of mobile stations and customer information.
The customer information based on the customer number, such as a telephone number, upon request.
Search means for searching for information and status information of the mobile station
While receiving and managing
Receiving the customer information,
Appropriate mobile station based on vehicle destinations registered in advance
Select and output the instruction information for the selected mobile station
And an operation management communication station comprising:
The mobile station receives wireless status information, etc.
And send it to the operation management communication station.
The instruction information received from the mobile station is transmitted wirelessly to the mobile station.
Reach the radio base station, and the operation management communication station
The mobile station number of the set standby point is set to all mobile stations.
Notification means for notifying each mobile station
For each of the above-mentioned waiting points received from the Shinsho,
A table that displays in order of proximity to the current position of the vehicle detected by the mobile station
Indicating means .

According to another aspect of the present invention, there is provided an integrated AVM apparatus, comprising: input means for inputting information such as standby or break of a mobile station.
Is an input means for inputting in any of the following methods: kana input, list input, kana-kanji conversion input, or voice recognition input with an external noise prevention function
It is obtained by the.

Further, in the integrated AVM device according to another invention, an input is made by pressing a setting operation display portion on the display means of the mobile station.
Input means that can be used .

[0018]

[Action] In integrated AVM device according to the present invention, transfer
The retransmission request issuing means provided in the mobile station issues a retransmission request signal.
And the storage means provided at the operation management communication station
When the instruction information is transmitted to the station once, it is received from the mobile station.
The number of retransmission request signals to be transmitted
Remember. The change means is provided at the operation management communication center.
Of each mobile station operator based on the frequency of incoming retransmission request signals
Determines familiarity and information of instruction information to be transmitted to the mobile station
The amount is changed according to the familiarity of the mobile station operator.

In the integrated AVM device according to another invention, the notification means provided in the operation management communication station is provided in advance.
The number of mobile units located at the specified standby point is assigned to all mobile stations.
Notify . The display means provided in each mobile station is as described above.
Moving localities of each of the above waiting points received from the operation management communication station
Number of vehicles detected by each mobile station in order of proximity to the current position of the vehicle
indicate.

Further, in the integrated AVM device according to another invention, the input means of the mobile station inputs by any of the following methods: kana input, list input, and kana-kanji conversion. Also, the input is made by an input means based on voice recognition to which an external noise prevention function is added.

In the integrated AVM apparatus according to another aspect of the present invention, a display device provided in each mobile station detects the number of mobile stations located at each standby point received from the operation management communication station by each mobile station. Since the setting operation portion is also displayed when displayed in the order close to the current position, the input is performed by pressing the display portion as it is.

[0022]

[Embodiment 1] The configuration diagram of the integrated AVM device shown in FIG. 7 is used not only in the conventional example but also in the present invention. FIG. 1 is a block diagram showing an embodiment of a moving object which is a part of the integrated AVM device according to the present invention, and the same reference numerals as those in FIG. 8 indicate the same or corresponding functions. In FIG. 1, reference numeral 21 denotes a character display device with a touch panel switch, and reference numeral 22 denotes a sound collecting microphone, all of which are connected to the control device 15.

Next, the operation of the AVM device according to the present invention shown in FIGS. 7 and 1 will be described. In FIG. 7, the operation management communication station 1 wirelessly exchanges information with a plurality of mobile stations 3 via a wireless base station 2. Thus, the vehicle allocation processing computer 4 grasps and manages the location and state of the mobile station 3.

First, as shown in FIG. 3, in the operation management communication station 1, when an operator receives a dispatch request by telephone from a customer, a telephone number, an address, a road guide,
When information such as a name is stored in advance in the customer search device 9 using the telephone number as a search key, the telephone number is input from the customer search device keyboard 10 and the customer is registered on the customer search device display 11. Search for and confirm information. If not registered, it is created and registered as new customer information. When the above confirmation or registration is completed, the retrieved information or newly created information is sent from the customer retrieval device 9 to the vehicle allocation processing computer 4 via the gateway 12, and then displayed on the monitor display 7.

Next, based on the address information of the registration information of the customer, the mobile station 3 (vehicle) most suitable for dispatch is determined from the location information and the state information of the plurality of mobile stations 3 grasped by the dispatch processing computer 4. The customer registration information is transmitted to the wireless communication control device 5 in order to select the mobile station 3 (vehicle) and to issue a dispatch instruction to the mobile station 3 (vehicle). The wireless communication control device 5 converts the customer registration information received from the vehicle allocation processing computer 4 into a wireless signal format and sends it to the wireless base station 2, performs transmission start control, and issues a vehicle allocation instruction to the mobile station 3. To send the customer registration information.

The above mobile station 3 (or mobile unit 13)
When the (vehicle) receives the wireless signal by the on-board wireless device 14 supplied with power from the battery 20, the control device 15 decodes the received customer registration information for the dispatch instruction in the form of a wireless signal, and then the touch panel switch is attached. The data is transmitted to the character display device 21 to perform display control. After confirming the display information, the operator (driver) of the mobile station 3 dispatches and moves the mobile station to the dispatch destination.

The GPS receiver 19 fetches a radio signal received from a satellite, so that the control device 15 automatically detects the current position of the own vehicle. , Automatic detection of vehicle state information such as renting (real vehicle) and pick-up. In addition, the control device 15 collects mobile station information such as report information such as a stand-by or a break performed by the operator of the mobile station 3 by operating the character display device 21 with a touch panel switch. When the mobile station 3 (vehicle) receives the polling signal generated at a fixed period via the base station 2 by the on-vehicle wireless device 14,
It is transmitted as a polling response signal, or is transmitted as an arbitrary call signal every time a state change such as movement to the mobile station 3 for a certain distance, elapse of a certain time, update of the setting of the fee meter 18 or the like occurs.

This information is received at the operation management communication station at the above timing and transmitted to the vehicle allocation processing computer 4. The vehicle allocation processing computer 4 uses this information as a material for the next vehicle allocation processing. The printer 8 of the operation management communication station 1 is for outputting the management information of the mobile station 3 collected by the dispatching processing computer 4 as a statistical form.

The sound collecting microphone 22 receives a setting command such as the name of a standby place issued by the operator of the mobile station and transmits it to the control device 15. The control device 15 recognizes the voice signal from the sound collecting microphone 22 and performs the same process as when the voice signal is input from the character display device 21 with the touch panel switch.

According to this embodiment, since the sound collecting microphone receives the setting command such as the name of the standby place issued by the operator of the mobile station, the operation error can be eliminated and the effect that the quick processing can be achieved can be obtained. .

Embodiment 2 FIG. FIG. 4 is a block diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention. In the drawing, the same reference numerals as those in FIG. 1 denote the same or corresponding parts. In the figure, reference numeral 23 denotes a retransmission switch connected to the character display device 21 with a touch panel switch, and for issuing a transmission request again when the received voice instruction information cannot be heard. Also, the control device 1
In this embodiment, it is assumed that 5 has a function of generating a retransmission request signal when it receives a signal indicating that it has been pressed from the retransmission switch 23. Also, the dispatching computer 4 of the operation management communication station 1 shown in FIG. 7 has a function of storing a call transmission frequency each time a retransmission request signal from each mobile station 3 is received. It has a function of determining the familiarity of the operator of each mobile station 3 at the time of transmitting instruction information on the customer or the like to each mobile station 3 based on the signal call frequency and changing the degree of detail (information amount) of the transmission information (not shown). It is assumed that

Next, the integrated AVM shown in FIGS.
The operation of the device will be described. In FIG. 7, the mobile station 3 receives wireless voice instruction information from the operation management communication station 1. In the mobile station 3 (or the mobile unit 13) shown in FIG.
When the operator (driver) receives the voice instruction information due to noise or the like when the operator (driver) receives the signal through a speaker built in the vehicle-mounted wireless device 14 or does not understand the content of the instruction, the operator sets the retransmission switch 23 Press. The retransmission switch 23 can be pressed any number of times, but the greater the number of times, the lower the familiarity of the operator.

When the retransmission switch 23 is pressed, a pressing signal is sent to the control device 15 via the character display device 21 with a touch panel switch. When the control device 15 receives the pressing signal, the control device 15 creates a retransmission request signal (data), and the in-vehicle wireless device 14 uses the operation management communication station 1 as a wireless signal.
Send to

The operation management communication station 1 receives this radio signal via the radio receiving station 2 as shown in the lower half of FIG.
Further, the received wireless signal is decoded by the wireless communication control device and transmitted to the vehicle allocation processing computer 4. Every time the vehicle allocation processing computer 4 receives the retransmission request signal from the mobile unit 13, it recognizes that there is one call reception with respect to the identification number of the mobile unit 13 and calculates the total number of retransmission request signal generations of the mobile station 3. 1 is added and stored.

As described above, the vehicle allocation processing computer 4 manages the number of retransmission request signal generations, that is, the familiarity, for each mobile station 3. When the operator of the operation management communication station 1 accepts a dispatch request by telephone from a customer, the registration information (telephone number, address, route guidance, name, etc.) of the customer is registered in the customer search device. , The telephone number is inputted from the customer search keyboard 10, and the searched and extracted information is sent to the vehicle allocation processing computer 4 via the gateway 12.

Next, based on the address information of the customer's registration information, the most suitable vehicle for the dispatch is selected from the location information and the state information of the mobile station 3 grasped by the dispatch processing computer 4, and the radio communication control is performed. The customer registration information is transmitted to the device 5 for dispatching instructions to the designated vehicle. At this time,
The vehicle allocation processing computer 4 transmits the number of retransmission requests managed for each mobile station 3, that is, the familiarity, to the wireless communication control device 5. The wireless communication control device 5 changes the degree of detail (the amount of information) of the transmission information according to the familiarity. For example, when the level of familiarity is “high level”, by reducing the amount of customer information to be transmitted, for example, by transmitting only the name of the customer registration information to the mobile station 3, the average dispatch instruction can be reduced. Communication time is shortened.

As described above, according to this embodiment, by reducing the amount of customer registration information for dispatching instructions to the mobile station 3 having an operator with a high degree of familiarity, the average dispatch instruction communication time can be reduced. This has the effect of enabling shortening.

Embodiment 3 FIG. FIG. 5 is a block diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention, in which the same reference numerals as those in FIG. 4 denote the same or corresponding parts. In the drawing, reference numeral 22 denotes a sound collecting microphone with an external noise removal function connected to the control device 15; 24, a character input processing unit connected between the character display device 21 with a touch panel switch and the control device 15;
Is a speech recognition processing unit connected to the control device 15.

Next, the integrated AVM shown in FIGS.
The operation of the device will be described. In FIG. 7, for example, if the name of the area to which the user is heading as the destination is “Tokyo”, the operator of the mobile station 3 transmits the information to the character display device 21 with a touch panel in advance as a method of transmitting the information to the control device 15. List of registered area names (eg "Tokyo""Kanagawa"
"Saitama" etc. are displayed in this order)), input "Tokyo" one-by-one with katakana, or enter "Tokyo" in hiragana, and then perform kanji conversion processing. Any of the above can be arbitrarily selected.

Character display device 21 with touch panel switch
Always displays three input method names of "area name list", "kana", and "kana-kanji conversion". First, when the display part (switch) is pressed, the input method is notified to the character input unit 24. You. After receiving the input method notification information, the character input unit processes the input signal from the character display device 21 with the touch panel switch in each input mode, and transmits the input information to the control device 15 as a region name.

On the other hand, a sound collecting microphone 22 with an external noise removing function
A method is also possible in which the operator of the mobile station 3 directly inputs "Tokyo" by voice. In this case, the speech signal input to the sound collection microphone 22 with the external noise removal function is
Is converted into area name input information and transmitted to the control device 15.

If the area name list is huge,
By inputting "kana" or "kana-kanji conversion", you can input the area name in a shorter time than in the area name candidate selection method, and when you enter the place name of a homonym, input "kana-kanji conversion" instead of "kana". Need to be used (eg Wakayama and Wakayama).

Conventionally, for example, the area name is entered with a corresponding number such as Tokyo being the first area, Kanagawa being the second area, Saitama being the third area, and so on. When the number is large, the storage capacity of the operator may be exceeded. The above-described input processing system corrects this and realizes a simple input operation and a short-time input operation.

According to this embodiment, when inputting using the input operation mechanism also serving as a liquid crystal character display unit on the mobile station side, a list selection, a kana input, a kana-kanji conversion, or an external noise prevention function With the voice recognition function to which is added, there is an effect that the mobile station operation can be performed easily and quickly regardless of the operation proficiency of the mobile station operator.

Embodiment 4 FIG. FIG. 6 shows another embodiment of the integrated AVM device according to the present invention, and is a diagram showing an example of display on a character display device with a touch panel provided in a mobile station.

Next, the integrated AVM shown in FIGS.
The operation of the device will be described. In this embodiment, the operation management communication station 1 has a function of notifying the mobile station 3 of the number of mobile stations located at a predetermined standby point managed and understood by the own station, and the mobile station 3 receives the It is assumed that the mobile station has a display function of displaying the number of mobile local units at the standby point in the order of proximity to the current position of the vehicle detected by each mobile station.

First, the operation management communication station 1 notifies the mobile station 3 of the number of mobile stations located at a predetermined standby point managed and understood by the own station. When the mobile station 3 (or the mobile unit 13) receives the number of mobile stations located at the standby point, the mobile station 3 (or the mobile unit 13) transmits the number to the control device 15. Further, the current position of the own station is detected by the GPS receiver 19 and transmitted to the control device 15. It is assumed that the current position of this station is, for example, “Fukuoka Prefecture”. The name of 49 prefectures in Japan is registered in advance in the control device 15 as a region name, and the control device 15 extracts six regions from the closest to the current location using the above “Fukuoka prefecture” as a search key. And retrieves the number of mobile local units in these six areas.

Next, the upper left column, the upper middle column, the upper right column, the lower left column, the lower middle column, and the lower right column of the display screen of the character display device 21 with a touch panel described above, in that order, from the region closest to the current position to the six regions and the respective regions. Are displayed as shown in FIG.
Specifically, "Fukuoka" in the upper left column of the screen, "Yamaguchi" in the upper middle column, "Hiroshima" in the upper right column, "Osaka" in the lower left column, "Shizuoka" in the lower middle column, lower right In the column, "Tokyo" is displayed. The operator of the mobile station 3 refers to this display and presses the displayed portion as a switch as it is, so that the setting operation can be performed, and the mobile station operator can operate by looking at the display.

Conventionally, the operator of the mobile station 3 has to store the standby location and the corresponding code number, which is troublesome. According to this embodiment, since the number of units located in each area is displayed in order of proximity to the current location, the setting operation can be performed by directly pressing the displayed portion as a switch, and the mobile station operator can store the standby location corresponding code number and the like. Has the effect that it becomes unnecessary.

[0050]

According to the AVM device of the first invention,
The storage means provided at the operation management communication center points to the mobile station.
When the mobile station transmits the indication information once,
The number of transmission request signals is stored as the reception frequency for each mobile station.
You. In addition, the change means is provided by the retransmission
Familiarity of each mobile station operator based on the frequency of incoming request signals
And increase the amount of instruction information transmitted to the mobile station.
Note that the value changes according to the familiarity of the mobile station operator.
Of information on dispatching instructions to mobile stations by operators who have problems
This has the effect of shortening the overall dispatch instruction communication time .

Further, according to the AVM device of the second invention, the display means provided in the mobile station displays the moving local of the standby point.
Display the number of mobile stations in order from the one closest to the current location of the mobile station.
Therefore, the mobile station operator writes the standby location
This has the effect of making it unnecessary to remember .

Further, according to the AVM device of the third invention, the input means of the mobile station inputs by any of the following methods: kana input, list input, and kana-kanji conversion. In addition, since the input is made by the input means based on voice recognition to which an external noise prevention function is added, there is an effect that the operation of the mobile station can be performed simply and quickly regardless of the operation proficiency of the mobile station operator.

Further, according to the AVM apparatus of the fourth aspect, the display means provided in the mobile station can display the moving local area at the standby point.
The standing number displayed in order from close to the current location of the mobile station, an effect referred to the display portion and as Ru can by pressing the switch setting operation.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing one embodiment of a mobile station of an integrated AVM device according to the present invention.

FIG. 2 is an explanatory diagram showing a notification sequence of non- customer search dispatch information in the present invention.

3 is an explanatory diagram showing a notification sequence of the customer search dispatch information that put the present invention.

FIG. 4 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 5 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 6 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 7 is an explanatory diagram showing a conventional technology and a system configuration of the present invention.

FIG. 8 is an explanatory diagram showing a configuration of a mobile station according to a conventional technique.

FIG. 9 is an explanatory diagram showing a notification sequence of customer search dispatch information in the related art.

FIG. 10 is an explanatory diagram showing a notification sequence of non-customer search dispatch information in the related art.

[Description of Signs] 1 operation management communication station 2 wireless base station 3 mobile station (vehicle) 4 dispatching processing computer 5 wireless communication control device 6 keyboard 7 monitor display 8 printer 9 customer search device 10 keyboard for customer search device 11 customer search device use the display 12 gateway, 13 mobile station (vehicle) 14 vehicle radio device 15 controller 16 display device 17 switches 18 Rate meter 19 GPS receiver 20 battery 21 with a touch panel switch character display apparatus 22 collected microphones

──────────────────────────────────────────────────続 き Continued on front page (58) Field surveyed (Int.Cl. ⁷ , DB name) G08G 1/123 H04B 7/26

Claims (4)

(57) [Claims] 1. Vehicles such as the current position of the vehicle and empty / real vehicles
Detection means for detecting the state of
Input means for inputting, display means for displaying characters, and
Wirelessly transmitting the status information of the vehicle detected by the detecting means.
A plurality of mobile stations, comprising a line unit, and has a customer information, customer search means for searching for the customer information based on the customer number such as a telephone number in response to a request from the customer, the mobile station While receiving and managing the state information, receiving the customer information searched by the customer search means, selecting an appropriate mobile station based on the customer information and the state information and a previously registered vehicle destination, etc., A control means for outputting instruction information to the selected mobile station, and an operation management communication station , and receiving and transmitting wireless status information and the like from the mobile station to the operation management communication station, A radio base station for transmitting the instruction information received from a management communication station to the mobile station by radio , and the mobile station re- generates information received via the radio base station.
A retransmission request issuing means for issuing a transmission request signal is provided.
Management communication station per one instruction given to the above mobile station
The number of retransmission request signals received from the mobile station
Storage means for storing each mobile station as a degree,
Each movement is based on the frequency of arrival of the retransmission request signal stored in the stage.
Instruction to determine the familiarity of the station operator and transmit to the mobile station
Change the amount of information according to the familiarity of the mobile station operator
AVM characterized by providing changing means for changing
apparatus. 2. Vehicles such as the current position of the own vehicle and empty / real vehicles
Detection means for detecting the state of
Input means for inputting, display means for displaying characters, and
Wirelessly transmitting the status information of the vehicle detected by the detecting means.
A plurality of mobile stations comprising a line machine, customer search means having customer information, and searching for the customer information based on a customer number such as a telephone number in response to a request from the customer; and While receiving and managing the state information, receiving the customer information searched by the customer search means, selecting an appropriate mobile station based on the customer information and the state information and a previously registered vehicle destination, etc., A control means for outputting instruction information for the selected mobile station, and an operation management communication station, and receiving wireless status information and the like from the mobile station.
To the above-mentioned operation management communication center, and
The instruction information received from the communication station
A radio base station for transmitting to a mobile station, wherein the operation management communication station is a mobile station at a preset standby point.
Provide notification means for notifying the number of mobile stations to all mobile stations,
Each mobile station receives the above standby data received from the operation management communication station.
The current position of the vehicle, where each mobile station detects the local number of mobile stations
Display means for displaying in the order of proximity to the position is provided.
Integrated AVM apparatus. 3. Entering information such as a standby or a break of a mobile station.
That input means, claims, characterized input by kana, input by the list, the input means for inputting one of the methods of the input by kana-kanji conversion or it has an input means by the voice recognition obtained by adding external noise preventing function, 1 or billing
Item 3. An integrated AVM device according to Item 2 . 4. A setting operation display portion is provided on a display means of a mobile station.
An input means for inputting by pressing the key is provided.
The integrated AVM device according to claim 2.