JPH0916894A - Integrated avm device - Google Patents

Abstract

PURPOSE: To shorten the communication time for car operation indication and to realize easy operation independently of the degree of skill in operation of a mobile station operator by the customer information volume transmitted for car operation indication in accordance with his knowledge. CONSTITUTION: In each of plural mobile stations 13, a sound collection microphone 22 recognizes the voice of the mobile station operator to recognize the set operation instruction input when he issues an instruction of a waiting place name or the like with voice. A GPS reception equipment 19 and a character display device 21 with a touch panel switch detects the present waiting region and the vacant or resting state of the vehicle and transmit the detected state information by radio. In an operation management communication center 1, a car operation processing computer 4 receives state information from mobile stations 13 through radio base stations 2 and selects a proper mobile station 13 based on customer information received from a customer retrieval means, preliminarily registered vehicle destinations, etc., and outputs indication information to this selected mobile station 13.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention detects the position of a vehicle and controls the notification of instruction information to the AVM (Au).
tomatic Vehicle Monitorin
g) Relating to the device.

[0002]

2. Description of the Related Art Generally, an AVM (Automatic) device is used.
The vehicle monitoring device) is used for the purpose of facilitating the operation of taxi dispatches, emergency dispatch orders for freight transports, and accident prevention vehicles in public works, and information on the running vehicle and activity status (actual vehicle, empty vehicle, etc.). It is always monitored. Here, an AVM device for allocating a taxi will be described.

7 and 8 are block diagrams showing an embodiment of a conventional AVM device. In FIG. 7, 1 is an operation management communication station for managing the operation of the AVM device, and 2 is a plurality of mobile stations. A wireless base station 3 that communicates wirelessly, 3 is a mobile station that wirelessly communicates with the wireless base station 2 while moving, such as a taxi, 4 is a vehicle allocation processing computer that performs vehicle allocation processing, and 5 is a vehicle allocation processing computer 4 and the wireless base station 2 A wireless communication control device for connecting to a device, 6 is a keyboard, 7 is a monitor display, 8 is a printer, 9 is information for each customer, and a customer search device for searching and providing necessary information when necessary 10 is a customer Keyboard for search device, 11 is display for customer search device,
Reference numeral 12 is a gateway that serves as a communication interface between the customer search device 9 and the vehicle allocation processing computer 4.

Further, in FIG. 8, 13 is a mobile body (vehicle) which is the same as the mobile station 3. Next, the moving body 13
Will be described. Reference numeral 14 is a vehicle-mounted wireless device mounted on the moving body 13, 15 is a control device that controls the moving body 13, 16 is a display device that displays information in accordance with an instruction from the control device 15, and 17 is a driver's standby or break. A switch for reporting the inside, 18 is a charge meter, 19 is a GPS (Global Posi) that receives signals from satellites.
receiver system, 20 is an in-vehicle wireless device 1
4 is a battery that supplies power.

Next, the operation of the conventional AVM device shown in FIGS. 7 to 8 will be described. In FIG. 7, the operation management communication station 1
Wirelessly exchanges information with a plurality of mobile stations 3 via the wireless base station 2. As a result, the vehicle allocation processing computer 4 grasps and manages the location and state of the mobile station 3.

First, as shown in FIG. 9, when an operator accepts a vehicle dispatch request from a customer at the operation management communication station 1, the customer's telephone number is input from the customer search device keyboard 10. If information such as a telephone number, address, directions, name, etc. regarding the customer is already registered in the customer search device 9, the customer search device 9 searches the registered information of the customer using the phone number as a search key. And displays it on the customer search device display 11. Therefore, the operator can confirm the information on the customer on the screen. If the customer information is not registered in the customer search device 9, the customer information is newly registered. When the above confirmation or registration is completed, the information retrieved and extracted or the newly registered information is sent from the customer retrieval device 9 to the vehicle dispatch processing computer 4 via the gateway 12, and then monitored by the control of the vehicle dispatch processing computer 4. Displayed on the display 7.

Next, the vehicle dispatch processing computer 4 is optimal for vehicle dispatch based on the address information in the registration information of the customer and the location information and status information of the plurality of mobile stations 3 which the vehicle dispatch processing computer 4 itself knows. The mobile station 3 (vehicle) is selected and the customer registration information is transmitted to the wireless communication control device 5 in order to issue a vehicle allocation instruction to the mobile station 3. The wireless communication control device 5 converts the customer registration information received from the vehicle dispatch processing computer 4 into a wireless signal format and sends it to the wireless base station 2. The wireless base station 2 transmits the customer registration information to the mobile station 3 described above.

The above mobile station 3, that is, the moving body 13 (vehicle)
In, when the vehicle-mounted radio 14 supplied with power from the battery 20 receives this radio signal, the customer registration information for the vehicle dispatch instruction in the received radio signal format is output to the control device 15. The control device 15 decodes the customer registration information and then transmits it to the display device 16 for display control. The operator (driver) of the moving body 13 confirms the same display information and then transfers / moves the mobile station to the dispatch destination. Further, the GPS receiver 19 takes in a radio signal received from the satellite, so that the control device 15 automatically detects the current position of the own vehicle, and the signal from the fare meter 18 causes the control device 15 to vacate or rent the own vehicle. (Actual vehicle), vehicle status information such as a vehicle is automatically detected.

Further, the control device 15 collects mobile station information such as report information such as waiting and breaks performed by the operator of the mobile station 3 by operating the switch 17, and the operation management communication station 1 to the radio base station. When the mobile station 3 (vehicle) receives a polling signal periodically issued via the mobile station 3 via the in-vehicle wireless device 14, the polling signal is transmitted as a polling response signal, or the mobile station 3 is moved by a certain distance, a certain time has elapsed, Charge meter 1
8 Whenever a status change such as setting update occurs, it is transmitted as an arbitrary call signal.

When the operation management communication station 1 receives this information at the above timing, the vehicle dispatch processing computer 4
Is transmitted to The vehicle allocation processing computer 4 manages this information as basic data for vehicle allocation processing. The printer 8 of the operation management communication station 1 is for outputting the management information of the mobile station 3 collected by the vehicle allocation processing computer 4 as a statistical report.

[0011]

Since the conventional device is constructed as described above, the customer registration information for dispatching instructions to all mobile stations is the same, and therefore the communication required for dispatching instruction is required. There was a problem that the time would be long.
Also, on the mobile station side, not only the display device and the switch for input are independently installed at separate positions,
Since this number and the waiting place are often changed, only the number is assigned to the switch. Therefore, the operator cannot operate unless the corresponding code number of the standby place is stored, and if the number of code numbers is large, there is a problem that the storage capacity of the operator (driver) may be exceeded. .

The present invention has been made to solve the above problems, and reduces the level of detail, ie, the amount of information, of customer registration information transmitted for a vehicle dispatch instruction according to the familiarity of the mobile station operator. By doing so, it is an object of the present invention to obtain an AVM device that shortens the communication time for dispatching instructions.

It is another object of the present invention to provide an AVM device which can be easily operated regardless of the operation proficiency of the mobile station operator.

[0014]

Integrated type A according to the present invention
The VM device has both voice recognition means for recognizing a voice execution command, detection means for detecting the current position of the own vehicle and vehicle conditions such as vacant / resting, input means, and display means for displaying information. And a plurality of mobile stations that wirelessly transmit the status information of the vehicle detected by the detection means and customer information, and a customer number such as a telephone number is provided in response to a request from the customer. A customer search means for searching the customer information based on the customer information and the status information of the mobile station are received and managed, and the customer information searched by the customer search means is received to register the customer information, the status information and the registration in advance. Control means for selecting an appropriate mobile station based on the destination of the vehicle, etc., and outputting instruction information to the selected mobile station,
And an operation management communication station having the above-mentioned mobile station, wireless status information from the mobile station is received and transmitted to the operation management communication station, and the instruction information received from the operation management communication station is wirelessly transmitted to the mobile station. A wireless base station that communicates to
It is provided with.

In the integrated AVM device according to another invention, the mobile station has a retransmission request issuing means for issuing a retransmission request signal, and the operation management communication station transmits the instruction information to the mobile station once. Storage means for storing for each mobile station the number of times of the retransmission request signal received from the mobile station as the incoming call frequency, and the familiarity of each mobile station operator based on the incoming frequency of the retransmission request signal stored by this storage means And a changing unit for changing the information amount of the instruction information to be judged and transmitted to the mobile station according to the familiarity of the operator of the mobile station.

According to another aspect of the integrated AVM device of the present invention, the input / output means of the mobile station inputs by means of kana, list input, or kana-kanji conversion, or external noise prevention. It is provided with an input means by voice recognition to which a function is added.

Further, in the integrated AVM device according to another invention, the operation management communication station is provided with notifying means for notifying all the mobile stations of the number of locally-located mobile stations at a preset standby point,
Each mobile station inputs by pressing the setting operation display part and display means for displaying the number of moving local vehicles at each standby point received from the operation management communication station in the order closer to the current position of the vehicle detected by each mobile station. It is equipped with a possible input means.

[0018]

In the integrated AVM device according to the present invention, the voice recognition means provided in a plurality of mobile stations can be activated by the voice recognition means in the control device when the operator of the mobile station issues a voice command such as a standby place name. It is handled as a setting operation command input by voice recognition processing.

Further, in the integrated AVM device according to another invention, the retransmission request issuing means provided in the mobile station issues a retransmission request signal, and the storage means provided in the operation management communication station instructs the mobile station. This storage means stores the number of retransmission request signals received from the mobile station when transmitting information once as the incoming frequency for each mobile station. Further, the changing means determines the familiarity of each mobile station operator based on the incoming frequency of the resend request signal provided in the operation management communication station, and determines the information amount of the instruction information to be transmitted to the mobile station by the mobile station operation. Change according to the familiarity of the person.

Further, in the integrated AVM device according to another invention, the input / output means of the mobile station inputs by any one of input by kana, input by list, and input by kana-kanji conversion. In addition, the input is made by the input means by voice recognition to which an external noise prevention function is added.

Further, in the integrated AVM device according to another invention, the notification means provided in the operation management communication station notifies all the mobile stations of the preset number of mobile locals at the standby point. The display means provided in each mobile station displays the number of moving local vehicles at each of the standby points received from the operation management communication station in the order of being closer to the current position of the vehicle detected by each mobile station. At this time, since the setting operation portion is also displayed, the input can be performed by pressing the display portion as it is.

[0022]

【Example】

Embodiment 1 FIG. The block diagram of the integrated AVM device shown in FIG. 7 is used not only in the conventional example but also in the present invention. FIG. 1 is a configuration diagram showing an embodiment of a moving body that is a part of the integrated AVM device according to the present invention, and the same reference numerals as those in FIG. 8 indicate the same or corresponding functions. In FIG. 1, 21 is a character display device with a touch panel switch, and 22 is a sound collection microphone, both of which are connected to the control device 15.

Next, the operation of the AVM device according to the present invention shown in FIGS. 7 and 1 will be described. In FIG. 7, the operation management communication station 1 wirelessly exchanges information with a plurality of mobile stations 3 via a wireless base station 2. As a result, the vehicle allocation processing computer 4 grasps and manages the location and state of the mobile station 3.

First, as shown in FIG. 3, when the operator receives a vehicle dispatch request from a customer at the operation management communication station 1, a telephone number, an address, a route guidance,
When information such as a name is stored in the customer search device 9 in advance by using a telephone number as a search key, the telephone number is entered from the customer search device keyboard 10 and the customer is registered on the customer search device display 11. Search and confirm information. If it is not registered, it is created and registered as new customer information. When the above confirmation or registration is completed, the retrieved and extracted information or the newly created information is sent from the customer retrieval device 9 to the vehicle dispatch processing computer 4 via the gateway 12 and then displayed on the monitor display 7.

Next, based on the address information in the registration information of the customer, the optimum mobile station 3 (vehicle) for vehicle allocation is determined from the location information and the status information of the plurality of mobile stations 3 which are grasped by the vehicle allocation processing computer 4. The customer registration information is selected and transmitted to the wireless communication control device 5 in order to instruct the vehicle allocation to the mobile station 3 (vehicle). The wireless communication control device 5 converts the customer registration information received from the vehicle dispatch processing computer 4 into a wireless signal format, sends the wireless signal format to the wireless base station 2, and performs transmission activation control to instruct the mobile station 3 to dispatch the vehicle. Send the customer registration information for.

The above mobile station 3 (or mobile unit 13)
When the (vehicle) receives this wireless signal by the in-vehicle wireless device 14 which is supplied with power from the battery 20, the control device 15 decodes the received customer registration information for the vehicle dispatch instruction in the wireless signal format, and then the touch panel switch is attached. It is transmitted to the character display device 21 for display control. The operator (driver) of the mobile station 3 confirms the displayed information and then transfers / moves the mobile station to the dispatch destination.

Further, the GPS receiver 19 takes in the radio signal received from the satellite, so that the control device 15 automatically detects the current position of the own vehicle, and the signal from the charge meter 18 causes the control device 15 to empty the own vehicle. , Automatic detection of vehicle status information such as renting (actual vehicle) and interceptor. In addition, the control device 15 collects mobile station information such as report information such as waiting and breaks performed by the operator of the mobile station 3 by operating the touch panel switch-equipped character display device 21 and wirelessly transmitted from the operation management communication station 1. When the mobile station 3 (vehicle) receives a polling signal emitted at regular intervals via the base station 2 by the in-vehicle wireless device 14,
It is transmitted as a polling response signal, or is transmitted as an arbitrary call signal each time the mobile station 3 moves for a certain distance, a certain amount of time elapses, or the state of the charge meter 18 is updated.

This information is received by the operation management communication station at the above timing and transmitted to the vehicle dispatch processing computer 4. The vehicle allocation processing computer 4 uses this information as a material for the next vehicle allocation processing. The printer 8 of the operation management communication station 1 is for outputting the management information of the mobile station 3 collected by the vehicle allocation processing computer 4 as a statistical report.

Further, the sound collecting microphone 22 receives a setting command such as a standby place name issued by the operator of the mobile station and transmits it to the control device 15. The control device 15 recognizes the voice signal from the sound collecting microphone 22 and performs the same process as when the voice signal is input from the character display device 21 with a touch panel switch.

According to this embodiment, since the sound collecting microphone receives the setting command such as the standby place name issued by the operator of the mobile station, the operation error can be eliminated and the quick processing can be achieved. .

Embodiment 2 FIG. FIG. 4 is a block diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention. In the figure, the same symbols as those in FIG. 8 indicate the same or corresponding parts.
In the figure, reference numeral 23 is a resend switch that is connected to the character display device with a touch panel switch 21 and that issues a transmission request again when the received voice instruction information cannot be heard. Further, in this embodiment, it is premised that the control device 15 has a function of creating a retransmission request signal when receiving a signal indicating that the retransmission switch 23 is pressed. Also,
The vehicle allocation processing computer 4 of the operation management communication station 1 shown in FIG. 7 has a function of storing the call frequency each time it receives a retransmission request signal from each mobile station 3, and a retransmission request signal generation operation stored by the operation management communication station 1. It has a function (not shown) of changing the detail level (information amount) of the transmission information by judging the familiarity of the operator of each mobile station 3 when transmitting the instruction information about the customer to each mobile station 3 according to the call frequency. Assumption.

Next, the integrated AVM shown in FIG. 7 and FIG.
The operation of the device will be described. In FIG. 7, the mobile station 3 receives wireless voice instruction information from the operation management communication station 1. In the mobile station 3 (or mobile unit 13) shown in FIG.
When the operator (driver) receives the voice instruction information due to noise or the like through a speaker built in the in-vehicle wireless device 14 or does not understand the instruction content, the operator operates the resend switch 23. Press. The resend switch 23 can be pressed any number of times, but the greater the number of times, the lower the familiarity of the operator.

When the resend switch 23 is pressed, a pressing signal is sent to the control device 15 via the character display device 21 with a touch panel switch. When the control device 15 receives the above-mentioned push-down signal, it creates a resend request signal (data) and the in-vehicle radio 14 sends it as a radio signal to the operation management communication station 1.
Send to

The operation management communication station 1 receives this radio signal via the radio reception station 2 as shown in the lower half of FIG.
Further, the received wireless signal is decoded by the wireless communication control device and transmitted to the vehicle allocation processing computer 4. Each time the vehicle dispatch processing computer 4 receives the retransmission request signal from the mobile unit 13, it recognizes that there is one incoming call, and recognizes the identification number of the mobile unit 13 to determine the total number of retransmission request signal generations of the mobile station 3. Add 1 and store.

In this way, the vehicle allocation processing computer 4 manages the number of times of retransmission request signal generation, that is, the degree of familiarity, for each mobile station 3. In addition, when the operator of the operation management communication station 1 receives a vehicle dispatch request from a customer, when the registration information (telephone number, address, directions, name, etc.) about the customer is registered in the customer search device. The telephone number is input from the customer search keyboard 10, and the retrieved and extracted information is sent to the vehicle dispatch processing computer 4 via the gateway 12.

Next, based on the address information of the registration information of the customer, a vehicle most suitable for vehicle allocation is selected from the location information and status information of the mobile station 3 grasped by the vehicle allocation processing computer 4, and wireless communication control is performed. The customer registration information is transmitted to the device 5 for instructing dispatch to a designated vehicle. At this time, the vehicle allocation processing computer 4 transmits to the wireless communication control device 5 together with the number of retransmission requests managed for each mobile station 3, that is, the familiarity. The wireless communication control device 5 changes the detail level (information amount) of the transmission information according to the familiarity level. For example, when the familiarity level is “high level”, only the name of the customer registration information is transmitted to the mobile station 3 to reduce the amount of customer information to be transmitted, so that the average vehicle dispatch instruction Communication time for is shortened.

As described above, according to this embodiment, by reducing the amount of customer registration information for the vehicle dispatch instruction to the mobile station 3 having an operator who is highly familiar, the average vehicle dispatch instruction communication time can be reduced. This has the effect of enabling shortening.

Embodiment 3 FIG. FIG. 5 is a block diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention. In the figure, the same symbols as in FIG. 4 indicate the same or corresponding parts. In the figure, 221 is a sound collecting microphone with an external noise removing function connected to the control device 15, 24 is a character input processing unit connected between the character display device with touch panel switch 21 and the control device 15, and 25 is a control device. It is a voice recognition processing unit connected to 15.

Next, the integrated AVM shown in FIG. 7 and FIG.
The operation of the device will be described. In FIG. 7, if the name of the area currently heading to as the destination is “Tokyo”, the operator of the mobile station 3 uses the touch panel character display device 21 in advance as a method of transmitting this information to the control device 15. List of registered area names (eg "Tokyo""Kanagawa")
"Saitama" etc. are displayed in this order), or "Tokyo" is entered one-by-one in single-character kana, or "hiragana" is entered and "Tokyo" is entered, then Kanji conversion processing is performed and "Tokyo" is entered. It is possible to arbitrarily select either one of the above, and then transmitting.

Character display device 21 with touch panel switch
Always displays three input method names of "region name list", "kana", and "kana-kanji conversion". First, when the display part (switch) is pressed, the input method is notified to the character input unit 24. It When the character input unit receives this input method notification information, it subsequently processes the input signal from the character display device with a touch panel switch 21 in each input mode and transmits the input information to the control device 15 as a region name.

On the other hand, the sound collecting microphone 22 with an external noise removing function
Alternatively, the operator of the mobile station 3 can directly input "Tokyo" in a real voice. In this case, the voice signal input to the sound collecting microphone 22 with the external noise removing function is converted into the voice recognition processing unit 25.
Is converted into area name input information and transmitted to the control device 15.

When the area name list is huge,
Inputting "kana" or "kana-kanji conversion" allows you to input the area name in a shorter time than selecting the candidate area name. When inputting a place name with a homonym, enter "kana-kanji conversion" instead of "kana". Must be used (eg Wakayama and Wakayama).

Conventionally, for example, in the first area in Tokyo, the second area in Kanagawa, the third area in Saitama, etc., the corresponding number is added to the area name and the number is input. When there are many cases, the storage capacity of the operator may be exceeded. The method of correcting this and realizing a simple input operation and a short-time input operation is the input processing system described above.

According to this embodiment, when inputting using the input operation mechanism also serving as the liquid crystal character display section on the mobile station side, by list selection, kana input, kana-kanji conversion, or external noise prevention function. With the voice recognition function added with, by inputting, there is an effect that the mobile station operation can be simply and quickly executed regardless of the operation proficiency level of the mobile station operator.

Embodiment 4 FIG. FIG. 6 shows another embodiment of the integrated AVM device according to the present invention, and is a diagram showing an example of a display of a character display device with a touch panel provided in a mobile station.

Next, the integrated AVM shown in FIG. 7 and FIG.
The operation of the device will be described. In this embodiment, the operation management communication station 1 has a function of notifying the mobile station 3 of the number of locally-located mobile stations at a preset standby point managed and grasped by the own station. It is assumed that the mobile station has a display function of displaying the number of moving local vehicles at the standby point in the order of being closer to the current position of the vehicle detected by each mobile station.

First, the operation management communication station 1 notifies the mobile station 3 of the number of moving local stations at a preset standby point which the own station manages and grasps. When the mobile station 3 (or the mobile unit 13) receives the number of moving local units at the standby point, the mobile station 3 (or the mobile unit 13) transmits it to the control device 15. In addition, the GPS receiver 19 detects the current position of its own station and transmits it to the control device 15. It is assumed that the current position of this station is, for example, "Fukuoka Prefecture". 49 prefectures all over Japan are registered in advance as region names in the control device 15, and the control device 15 extracts 6 regions from the one closest to the present location using the above "Fukuoka prefecture" as a search key. The number of moving local units at the standby point is searched to extract the number of moving local units in these six areas.

Next, in the upper left column, the middle upper column, the upper right column, the lower left column, the middle lower column, and the lower right column of the display screen of the character display device with a touch panel 21, the six regions from the one closest to the current location and each region. The number of moving local vehicles in is displayed as shown in FIG.
Specifically, "Fukuoka" in the upper left column, "Yamaguchi" in the upper middle column, "Hiroshima" in the upper right column, "Osaka" in the lower left column, "Shizuoka" in the lower middle column, and lower right column. "Tokyo" is displayed in the column. The operator of the mobile station 3 refers to this display and pushes the display portion as it is as a switch, so that the setting operation can be performed and the mobile station operator can operate by seeing the display.

Conventionally, the operator of the mobile station 3 had to memorize the waiting place and the code number corresponding to the waiting place, which was troublesome. According to this embodiment, since the number of vehicles in each area is displayed in the order of being closer to the present location, setting operation can be performed by pressing the displayed portion as a switch as it is, and the mobile station operator can store the waiting place corresponding code number and the like. Has the effect of becoming unnecessary.

[0050]

According to the AVM device of the first invention,
When the operator of the mobile station issues a command such as a standby place name by voice, the voice recognition means such as a sound collection microphone provided in the mobile station uses the voice recognition process as a setting operation command input in the control device. Since it is handled, there is an effect that operation mistakes can be eliminated and quick processing can be performed.

Further, according to the AVM apparatus of the second invention, the storage means provided in the operation management communication station receives the retransmission request signal from the mobile station when transmitting the instruction information once to the mobile station. This storage means stores the number of times as the incoming call frequency for each mobile station. Further, the changing means determines the familiarity of each mobile station operator based on the incoming frequency of the resend request signal provided in the operation management communication station, and determines the information amount of the instruction information to be transmitted to the mobile station by the mobile station operation. Since the change is made according to the familiarity of the person, it is possible to reduce the amount of vehicle dispatch instruction information for the mobile station of the operator having the familiarity, and to shorten the entire vehicle dispatch instruction communication time.

Further, according to the AVM device of the third aspect of the invention, the input / output means of the mobile station inputs by means of kana, list, or kana-kanji conversion. Further, since the input is made by the input means by the voice recognition with the external noise prevention function, there is an effect that the mobile station operation can be easily and quickly executed regardless of the operation proficiency of the mobile station operator.

According to the AVM device of the fourth aspect of the invention, the input / output means such as a character display device with a touch panel switch provided in the mobile station is close to the present location of the mobile station in kanji for the name of the standby place. Since the setting operation can be performed by displaying the items in order from the one and pressing the displayed part as a switch as it is, the mobile station operator does not need to memorize the code number etc. corresponding to the waiting place just by looking at the display and operating. Play.

[Brief description of the drawings]

FIG. 1 is a configuration diagram showing an embodiment of a mobile station of an integrated AVM device according to the present invention.

FIG. 2 is an explanatory diagram showing a notification sequence of customer search vehicle allocation information according to the present invention.

FIG. 3 is an explanatory diagram showing a notification sequence of non-customer search vehicle allocation information according to the present invention.

FIG. 4 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 5 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 6 is a configuration diagram showing another embodiment of the mobile station of the integrated AVM device according to the present invention.

FIG. 7 is an explanatory diagram showing a conventional technology and a system configuration of the present invention.

FIG. 8 is an explanatory diagram showing a mobile station configuration of a conventional technique.

FIG. 9 is an explanatory diagram showing a notification sequence of customer search vehicle allocation information in a conventional technique.

FIG. 10 is an explanatory diagram showing a notification sequence of non-customer search vehicle allocation information in the conventional technique.

[Explanation of symbols]

 1 Operation Management Communication Station 2 Radio Base Station 3 Mobile Station (Vehicle) 4 Vehicle Allocation Processing Computer 5 Radio Communication Control Device 6 Keyboard 7 Monitor Display 8 Printer 9 Customer Search Device 10 Customer Search Device Keyboard 11 Customer Search Device Display 12 Gateway, 13 Mobile Station (Vehicle) 14 Vehicle Radio 15 Control Device 16 Display Device 17 Switch 18 Charge Meter 19 GPS Receiver 20 Battery 21 Character Display Device with Touch Panel Switch 22 Sound Collecting Microphone 221 Sound Collecting Microphone with External Noise Reduction Function

Claims (4)

[Claims] 1. A voice recognition means for recognizing a voice execution command, a detection means for detecting the current position of the own vehicle, a vehicle state such as an empty vehicle, a resting state, etc., an input means and a display means for displaying information. It has a plurality of mobile stations that are equipped with an input / output unit that also has a function of transmitting the status information of the vehicle detected by this detecting unit by wireless, and customer information, and a customer number such as a telephone number in response to a request from the customer. The customer search means for searching the customer information based on the above, and receiving and managing the status information of the mobile station, and receiving the customer information searched by the customer searching means for receiving the customer information, the status information and An operation management communication station equipped with a control means for selecting an appropriate mobile station based on the registered destination destination of the vehicle and outputting instruction information for the selected mobile station, and a wireless communication from the mobile station. Status information, etc. An integrated AVM device comprising: a radio base station that receives and transmits the operation information to the operation management communication station, and wirelessly transmits the instruction information received from the operation management communication station to the mobile station. . 2. The mobile station comprises a retransmission request issuing means for issuing a retransmission request signal, and the operation management communication station receives the retransmission request signal from the mobile station per instruction given to the mobile station. Is stored as the incoming call frequency for each mobile station, and the familiarity of each mobile station operator is determined based on the incoming call frequency of the resend request signal stored by the storage means, and the instruction information to be transmitted to the mobile station is determined. 2. The integrated AVM device according to claim 1, further comprising: a changing unit that changes the amount of information in accordance with the familiarity of the operator of the mobile station. 3. The input / output means of the mobile station is input by kana,
2. The integrated AVM device according to claim 1, further comprising an input unit for inputting by any one of a list input and a Kana-Kanji conversion input, or a voice recognition input unit with an external noise prevention function. 4. The operation management communication station comprises notifying means for notifying all mobile stations of the number of locally-located mobile stations at a preset standby point, and each mobile station receives each standby point received from the operation management communication station. 2. The display means for displaying the number of moving local vehicles of the vehicle in the order of being closer to the present position of the vehicle detected by each mobile station, and the input means for inputting by pushing the setting operation display portion. Integrated AVM device.