JP3011883B2 - Seat management system - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD The present invention relates to visiting a restaurant
Seat a customer to use (hereinafter also referred to as "audience"), audience management system to manage the free state of, about the audience management system to improve the efficient use of the customer's seat, especially.

[0002]

2. Description of the Related Art When a seat is reserved at a restaurant such as a restaurant or a pub, an application is usually made by designating the date and time and the number of people. When the restaurant hears the customer's request, the restaurant refers to a notebook in which the reservation status is written or a computer system to confirm whether the reservation can be accepted. The number of seats that can be accommodated, such as private rooms, rooms separated by partitions, and parlors, is compared with the number of applicants. If there are vacant rooms, etc., reservations will be accepted. Or refuse. If you are a store manager who is familiar with the layout in the store, you can move the partition position of the room or move the table to secure reserved seats,
We had to accept reservations as much as possible. FIG. 11 shows an example of conventional reservation management. As shown in FIG. 11, for a received reservation, a room or the like to be allocated in a table of a desired date and its time are input.

[0003] In addition, when there is a customer during normal business hours, an empty seat is found and guided.
The reservation status table is referred to, or a tag such as "reserved seat" is placed on the table so as not to guide the user to the reserved seat. Also, JP-A-64-64059 discloses that
Employees collectively manage the seat usage by turning on or off the seat switch attached to the seat. In the case of a reserved seat, the seat switch is always turned on. Thus, the visitor is definitely guided to the vacant seat based on the management data of the use state of the seat.

[0004]

However, conventionally, reservation management is performed for each room or each table,
Since reservations were accepted, seats could not be used effectively depending on the number of reservations. Even if a customer tries to use the seats effectively by moving a table, it is not possible to respond promptly at the time of application unless the store manager is familiar with the layout in the store.

[0005] Further, even if a customer requests to reserve a seat at the window, for example, the layout in the store is not known, it cannot be quickly determined whether or not the reservation can be accepted.

[0006] Conventionally, the use status of seats is managed only during reservation hours or whether or not seats are used during business hours. For example, when a seat is full, it is difficult to determine whether or not the seat is likely to be seated. This can only be done if the employee remembers the customer's visit time or by anticipating visitor trends. For this reason, it was not possible to appropriately give advice such as how long to wait to a customer who came when the seat was full.

[0007] Even if the seat is reserved, depending on the reservation time, another visitor may still be guided. For example, even if a visitor at 17:00 is guided to a seat for which a reservation has been made from 20:00, it is considered that the store will be closed by 20:00. Even in such a case, securing a reserved seat in advance does not mean that the seat is being used effectively.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object of the present invention is to provide a seat management system for performing reservation management for efficient use of seats. Another object of the present invention is to provide a seat management system that links with reservation information to improve seat use efficiency.

[0009]

In order to achieve the above object, a seat management system according to the present invention manages the reservation status of a seat in a restaurant where a plurality of tables having one or more seats are arranged. In the seat management system, by updating the reservation information storage means based on the reservation reception information in which the reservation status for each hour of the table at the table is stored as the reservation information, and the reservation date and time, the number of persons is designated, and A reservation management unit for registering the reservation in units of seats; and a reservation status display unit for displaying the reservation status of the seats on a screen, wherein the reservation management unit displays the layout of the seats and the layout on the reservation status display unit. the seats number of each table causes the screen displayed on the pre
To refer to the reservation information stored in the about information storage means.
More specifically , the seats on the screen are displayed in different display formats depending on the current use state of each seat and the time interval from the present to the reservation date and time in each seat.

[0010] Further, the reservation management means may be configured to control the reservation status.
Table selected from those displayed on the display means
By accepting reservation reception information for
The reservation of the seat is registered.

A seat management system according to another aspect of the present invention manages reservation of seats in a restaurant in which a plurality of tables each having one or more seats are arranged, and manages the use state of the seats accompanying the entrance and exit of customers. In the seat management system to be performed, the reservation status at each time is stored as reservation information for each seat at the table, and the usage state of whether the seat is currently occupied or vacant and the elapsed time since the customer was seated are stored. Registered reservation by updating the seat use status storage means based on the reservation reception date and time, the number of people specified, the number of seats used,
Further, the use status of each seat stored in the seat use status storage means is updated based on the seat number of the seat that is included in the store entry / exit information generated with the customer entry / exit and the customer is seated. Seat management means for sequentially updating the elapsed time from time, and seat usage display means for displaying the reservation status and usage status of the seats for each of the seats, and the seat management means includes the seat usage display means The layout of the seats and the number of seats of each table are displayed on the layout on the screen, and stored in the seat usage status storage means.
The seats on the screen are displayed in different display formats depending on the current use status of each seat and the time interval from the present time to the reservation date and time of each seat by referring to the reserved information and the usage status .

[0012] The seat management means is stored in the seat usage display means and in the seat usage storage means.
By referring to the elapsed time since the customer
The display is performed in a different display format depending on the elapsed time from when the customer sits on the table or the seat on the screen.

[0013] The seat management means may store the reservation status.
Table selected from those displayed on the display means
By accepting reservation reception information for
The reservation of the seat is registered.

[0014]

[0015]

[0016]

Preferred embodiments of the present invention will be described below with reference to the drawings.

[0017] System Configuration FIG. 1 is an overall configuration diagram of audience management system according to the present invention. A restaurant employing the present embodiment is a restaurant having a plurality of branches, and is constructed in a system form in which a reservation center integrally manages reservations of each store including the head office and each branch. Of course, at each store, reservations can be made for other stores. The seat management system according to the present embodiment can be broadly divided into a reservation management subsystem for performing a reservation business management and a seat usage management subsystem for managing the usage of the seat in each store. Each store has a reservation management terminal device 2 on which a reservation management subsystem operates, a seat management terminal device 4 on which a customer use status management subsystem operates in conjunction with a reservation status managed by the reservation management subsystem, and a public network 1. And a communication device 6 which is connected to the communication device 6 via a bus 8. The reservation center
Reservation management terminal device 12 on which the reservation management subsystem operates
And a reservation server device 10 having a database for centrally managing the reservation information of all stores, and a communication device 16 connected to the public network 1. These devices are connected by a bus 18.

As shown in FIG. 2, the reservation server device 10 includes a store-specific reservation database 101 serving as reservation information storage means for storing reservation information of all stores,
A reservation information management unit 102 for accessing the reservation database 101 in response to a request from the bus connection unit 1 or 4
03 is implemented with a general device configuration.

As shown in FIG. 3, the reservation management terminals 2 and 12 are provided with a keyboard 21 and a mouse 22 as input means for inputting reservation reception information and confirming the reservation status. , A reservation management unit 24 that accesses the reservation server device 10 based on the reservation reception information to register a reservation and check the reservation status, and a bus connection unit 25.
And a printer 26 for printing out reservation information and the like.

As shown in FIG. 4, the seat management terminal device 4 includes a keyboard 41 and a mouse 42 as input means for inputting an instruction for displaying the usage status of the seat and reservation information, and the like. A color display 43 as a seat use status display means for displaying status and reservation information;
A seat use status management table 44 as a seat use status recording means for recording, for each seat, reservation information, the current seat use status, and the elapsed time from the reference time when seated.
A seat reservation management unit 46 as seat management means for sequentially updating the content of the seat usage management table 44 in accordance with the customer entrance / exit information and managing the usage of the seats;
5 is provided. Each function of the seat management system is
It is realized by the CPU in each of the devices 2, 4, 10, and 12, and the application running on the CPU.

FIG. 5 is a diagram showing an example of the contents of a store-specific reservation database 101 which is centrally managed by the reservation server device 10. The store-specific reservation database 101 has fields for writing reservations for each floor, table, and seat owned by each store. As described above, in the present embodiment, a reservation is accepted for each table instead of a reservation for each table in the related art. In the example shown in FIG. 5, a registration example when the reservation reception information having the content shown in FIG. 6 is received is shown. However, the reservation of eight persons at 18:00 to 20:00 on June 1 is shown. In this case, the reservation number is written in each field of the seat reserved for the reservation. Of course, the reservation reception information is also stored in the same or different database as the reservation information.

Next, the reservation management function of the reservation management subsystem of the present system and the seat management function of the seat usage management subsystem will be described separately.

Reservation Management FIG. 7 is a diagram showing transition of a display example of a screen provided by the reservation management subsystem according to the present embodiment in association with correspondence with a customer who makes a reservation application by telephone. The reservation management process will be described with reference to FIG.

When a reservation date (June 1) and a store (Shimbashi store) are input from a customer's application for reservation from the screen,
The reservation status of the Shimbashi store on June 1 is displayed as shown in the reservation inquiry screen of the above. On this screen, the capacity and timetable are displayed for each room. In the reserved time zone, the occupancy of each room at each time is further displayed. The method of obtaining the occupancy will be described later. From 18:00 to 8
Since it is a reservation application by name, when looking at the time of 18:00, it is immediately understood that the Japanese-style rooms 1 to 3 are already 100% occupied and seats cannot be secured. The reservation for the Japanese-style room 4 is at 18:30, but since the occupancy is 60% at the maximum, it is possible to secure a seat if it is OK to share a seat. Also, it is not clear whether there are vacant seats for eight people without checking the details of Open A, but it is clear that Open B still has room, so reservations can be accepted for table seats. According to the present embodiment, not only the presence / absence of a room reservation but also the occupancy of the room, that is, the reservation status of each seat unit is displayed on the reservation inquiry screen as a guide, so that the seat can be used efficiently. Can be. From the above,
The customer will be notified of the availability if the table is vacant if there is a table seat, and if there is a Japanese room if it is OK to share the table.

If the customer desires to occupy a Japanese-style room and make a reservation, the reservation display screen of "all store reservation" is displayed to check the reservation status of other stores. Search for a Japanese room that can be occupied.

When a customer wants a table seat, he or she first specifies an open A with a vacant seat. If the user specifies to display the reservation at 18:00 for Open A, the reservation status of Open A is displayed. This can be specified by keyboard input or by selecting with the mouse. As shown in the example of the area-specific reservation status confirmation screen, the present embodiment is characterized in that the reservation status is displayed in the in-store layout. According to this display screen example, Open A is in an arrangement in which seven tables are displayed. No.1,2,4,5 are No. 4 for 4 people. It can be seen that three of the three, six and seven are for eight people. The number of seats is displayed at the upper left of each table.
In addition, the second table has a reservation after 1 hour and 30 minutes,
It can be seen that the fifth and sixth tables have a reservation after one hour, and the third and seventh tables have a reservation at 18:00. In addition, since it is known that the seats for the rightmost three seats in the sixth table have no reservation, it is possible to guide the customers here. As described above, in the present embodiment, the presence or absence of a reservation is displayed for each seat by changing the display format such as the display color and the character decoration , and the reservation status after the displayed time is displayed in a different format. For example, shown in FIG.
Thus, when there is more than two hours from the present to the reservation date and time, it is displayed in a different color such as white, and when there is more than 1.5 hours from the present to the reservation date and time, it is displayed in different colors such as light blue.
This makes it possible to grasp at a glance not only the presence / absence of a reservation but also the time interval until the reservation date and time. In the example of FIG. 7, hatching differences display color
The difference is indicated by the difference between the lines .

According to the example of the screen, since seats for eight persons are vacant at the tables No. 1 and No. 4, it can be understood that a reservation can be made here. Numbers 1 and 4 on the database
Although the table number is separated by the number, the reservation status is displayed together with the layout, so that even an employee who is not familiar with the layout in the store can receive a reservation at an adjacent table. To secure a seat based on the reservation reception information, a table to be reserved is designated (clicked) with a mouse or the like on the screen of, and the reservation information is input and allocated. An example of the screen at this time is shown in an example of the screen. By inputting and confirming the reservation information, the reservation information is recorded in the store-specific reservation database 101 described above. The recording method is as described above. As described above, a reservation is made based on the reservation reception information. The occupancy can be obtained by dividing the number of reserved seats by the number of persons accommodated in each room. It should be noted that, even when the number of persons accommodated can be made variable by combining rooms, the number of persons accommodated in each room may be appropriately set as a guide. The store-specific reservation database 101 according to the present embodiment does not directly have room number information in order to cope with such a case.

As described above, according to the reservation management subsystem in the present embodiment, reservations can be accepted for each seat, not for each room or each table, so that seats can be operated efficiently. Can be. In particular, in the case where the table can be moved and the number of seats can be set freely as in a beer hall, the use of this subsystem makes it possible to operate the seats more efficiently.
Further, the present embodiment is characterized in that seats are used as a management unit for reservation, but if a restaurant uses a small table for about two persons that can be moved, the table is reserved. It can also be applied to the case of using the management unit of.

Since the layout in the store is displayed together with the reservation status at the time of reservation, the positional relationship of the table can be confirmed at a glance at the time of reservation. Therefore,
Even if the tables are distant from each other, it is possible to make a reservation for one group in a plurality of tables located close to each other. Conversely, the present embodiment is characterized in that reservations can be made separately for each seat, but the layout is displayed and the reservation is accepted, so that reservations can be made at distant seats. It can be prevented from causing such adverse effects. In the past, when making a reservation with shared seats, it was determined whether the reservation was possible based on the difference between the number of people and the number of people reserved, but in the present embodiment, the reservation status is displayed by allocating to the layout, It can be checked at a glance whether one group can be secured with a group of seats. In addition, there is no need to allocate seats on the day.

Further, in the above example, it is assumed that the seats of the tables No. 1 and No. 4 are vacant at 18:00, but this does not mean that there is no reservation for that day, and it is not after 2 hours. Even if there is a reservation, it is after 20:00, which means that the reservation can be accepted until that time. In other words, in the present embodiment, not only the presence or absence of a reservation but also the concept of time is provided for each seat, so that the seats can be efficiently operated even for a non-constant number of people applying for a reservation.

Further, a reservation can be easily made from another store. In addition, for example, an employee who is not familiar with the layout of the store can immediately respond to a customer request such as a good window seat.

In the above description, the case of accepting a reservation including the confirmation of the reservation status has been described. However, the reservation can be canceled while looking at the seat. Further, in the above-described embodiment, the division of the switching time of the display of the occupancy and the reservation in the example of the display screen is merely a design matter.

The audience management will now be described audience usage management sub-system for the guide to the seat of the visitors to understand the usage of the audience in on the day of the moment of his store. In order to grasp the vacancy status, the reservation information of the reservation management subsystem described above is used. This subsystem manages the seats based on the contents of the seat usage management table 44 in which the contents of the reservation database 101 are extracted and written. The structure of the guest seat use status management table 44 is basically the same as that of the reservation database 101 as shown in FIG. 8, but is further provided with "use flag" and "elapsed time" fields. The “use flag” is a flag indicating whether the use state of the seat is seated or vacant. In the “elapsed time”, more precisely, the elapsed time since the use flag was set after entering the store is set.

FIG. 9 is a diagram showing an example of a display screen of this subsystem displayed on the color display 43. This sub-system is also characterized in that the usage status of the seats is displayed using the layout in the store. The number of seats is shown at the upper left of each table. This display screen (hereinafter, referred to as a “seat management screen”) shows two major pieces of information: information on reservations and information on elapsed time since the customer entered the store.

Information on the reservation is stored in the reservation database 1
From 01, it is displayed based on the reservation information written in the customer seat use status management table 44. In the present embodiment, information related to a reservation is indicated by a flag mark as shown in FIG. 9 and is displayed at a table where a reservation is made. Originally, it should be displayed for each seat. However, due to the display space, in the present embodiment, it is displayed in table units. In addition, the free time from the current time to the reserved time is indicated by changing the display color of the flag. In the present embodiment, the length of the idle time is indicated by changing the display color using the color display 43. However, by changing the display form such as the shape, color, decoration, etc. of the flag, it is possible to further display the non-flag. May be represented by In addition, the reserved seats for customers who do not come even at the time of the reservation are blinked and displayed as information such as use when the seats are full.

On the other hand, information relating to the elapsed time since the customer entered the store is notified by changing the display color of the seat. No color is displayed for vacant seats. FIG.
In the example, the display color of the seat is changed to orange when the user takes a seat, and red two hours after the user takes a seat.
The display color may be changed, for example, every 15 minutes or 30 minutes depending on the elapsed time after entering the store. In the example shown in FIG. 9, the first and second tables are all empty seats,
Tables 5, 6 and 8 are in use for all seats and 4
It can be seen that the number one table is occupying one seat and the number seven table is occupying two seats. The third table indicates that the customer who made a reservation before 17:30 has not yet come to the store.

Next, the operation in the present embodiment will be described with reference to FIG.

First, the operation at the time of visiting the store will be described. When a customer who is not a reservation customer comes to the store, the employee confirms the use status of the seat on the seat management screen and guides the visitor to a vacant seat. At this time, the state of the guided seat is changed from vacant seat to seated. This process is performed by clicking a seat position on the customer seat management screen with the mouse 42 or by inputting a seat number from the keyboard 41. At this time, the seat reservation management unit 46 changes the display of the guided seat on the seat management screen to the seated state, and sets the “use flag” of the corresponding seat in the seat use status management table 44. Further, the seat reservation management unit 46 initializes the “elapsed time” of each seat to be used and starts measuring the elapsed time. The “elapsed time” of the customer seat use status management table 44 is appropriately updated with the measured time. Thus, the seat reservation management unit 46 operates as time management means. In this subsystem, when a customer arrives at a store and secures a seat, the seat is in a seated state, so that while the customer is moving from entering the store to the reserved seat, another customer can overlap with that seat. It does not cause any inconvenience such as guidance.

Further, when a reserved customer comes to the store, "reserved customer" is clicked on the seat management screen, and a list of reservations accepted for the day is displayed. Information on the display of the reservation can be obtained from the reservation database 101.
This display example is shown in FIG. The employee refers to the reservation list to confirm and guide the seat of the reserved customer. At that time, the employee clicks on the reservation customer and “visit” on the reservation list screen. As a result, the seat reservation management unit 46 updates the display of the reserved seats, initializes the “use flag” and “elapsed time” of the corresponding seat in the seat use status management table 44, and starts measuring time.

Next, the operation at the time of leaving the store will be described. At the time of liquidation at the time of the customer leaving the store, the employee at the front desk changes the seat of the customer leaving the store from seated to vacant on the seat management screen. This process is the same as when entering the store.
2 or from the keyboard 41. At this time, the seat reservation management unit 46 changes the display of the target seat on the seat management screen to an empty seat state, and clears the “use flag” of the corresponding seat in the seat use status management table 44. Further, the seat reservation management unit 46 stops measuring the elapsed time for the seat.

As described above, the present subsystem performs processing when a customer enters or exits a store. When the customer is seated, the elapsed time from the time when each customer enters the store is measured, and the customer seat usage status management table is used. The “elapsed time” of the corresponding seat of 44 is sequentially updated. With this update, the seat reservation management unit 46
Updates the display color on the seat management screen when a predetermined time has elapsed, specifically, the display color of the seat in the seated state.
In addition, as time passes, the seat reservation management unit 46 blinks a seat for a customer who has made a reservation but has not yet come to the store, and updates the display color of the flag of the reserved seat. In the present embodiment, the fact that the reserved customer has not arrived even after 30 minutes has passed the reserved time is notified by blinking the reserved seat. Thus, even if the reservation is made and the reservation time comes, the seat is not treated as seated, and when the congestion is made, another visitor can be guided to the reserved seat so that efficient operation of the customer seat can be made. In addition, it is now possible to cancel reservations and make reservations on the day from the seat management screen. The reservation can be canceled by deleting the corresponding reservation from the reservation list, and the reservation on the day can be made by calling the above-mentioned reservation management subsystem. By this processing, the contents of the reservation database 101 are updated, and further, the contents of the seat use status management table 44 are updated.

As described above, as the time elapses, the display on the seat management screen is sequentially updated, so that the time elapsed since the customer entered the store at the present time and the time until the start of using the reserved seats Can be grasped at a glance, for example, it is possible to appropriately give advice, such as how long to wait for a customer who has arrived when the seat is full, not just a guess.

In the above-described embodiment, the display time on the customer seat management screen is changed according to the elapsed time from the time when the customer enters the store as a reference time. Accordingly, it is also possible to set a reference time according to the restaurant, for example, when the last order was placed or when the last course menu was carried in the case of a course menu.

As described above, according to the present embodiment, the use state of the guest seat is displayed in association with the reservation information, and this is also managed for each seat, so that the seat can be operated efficiently. Can be.

In the above-described embodiment, the reservation management subsystem and the customer seat use status management subsystem are separated from each other. However, they may be physically realized by the same device. In particular, in the present embodiment, the case of a restaurant having a plurality of branches has been described. Therefore, a reservation management terminal device is provided in each of the reservation server device 10 and each store, and the functions of the reservation management means are divided and provided to each device. However, in the case of a single store, it is not necessary to adopt another configuration. Further, in the present embodiment, the seat use status management table 44 as the seat use status recording means is developed on the memory, but it may be provided as a file. In addition, the apparatus configuration can take various forms depending on the use environment. In addition, the present embodiment is characterized in that the reservation information is managed for each seat, and the layout in the store is displayed so that it can be visually confirmed even in the case of managing the usage status of the seats. How to change the display color after sitting and how to divide the time until the reservation time are merely design matters.

[0046]

According to the present invention, since the reservation management is performed for each seat , the reservation can be received for each seat instead of for each table, so that the operation of the seats can be performed efficiently. . In particular, in the present invention, each seat
Display by the time interval from the present to the reservation date and time in
The display style of each seat on each table
Was. As a result, reservations are made even at reserved seats
If there is still enough time by the date and time,
More efficient operation of the audience seats
Can be done. Also, the seats that are reserved
To accept more reservations at different times
It can be done easily.

Further, the layout of the restaurant is displayed and the
The reservation status of each seat is displayed on the display, so that not only the presence or absence of a reservation but also which seat is reserved can be checked at a glance . Therefore, it is possible to visually recognize the positional relationship of each seat , which cannot be grasped only by the table number, so that group customers who are seated at a plurality of tables can use the table.
This makes it possible to secure a large audience seat . Also,
Refer to the display screen for visitors who want to sit by the window.
Reservation or guidance for the desired seats by
Can be. In addition, we will display the layout in the store
The number of applicants and hope
Reservation reception business that has to secure appropriate seats
Even employees who are not familiar with the store layout
This can be easily performed.

[0048]

In addition, the time elapsed since the customer was seated
Therefore, since the display format of each table on the screen is changed and displayed, it is possible to easily grasp the usage situation of the seats, for example, how long the customer seats are vacant when waiting for customers who are full. It becomes possible to give advice appropriately.

[0050]

[0051]

[0052]

[Brief description of the drawings]

FIG. 1 is an overall configuration diagram of a customer seat management system according to the present invention.

FIG. 2 is a block diagram of a reservation server device according to the embodiment.

FIG. 3 is a block diagram of a reservation management terminal device according to the present embodiment.

FIG. 4 is a block diagram of a seat management terminal device according to the present embodiment.

FIG. 5 is a diagram showing a data structure of a reservation database used in the present embodiment.

FIG. 6 is a diagram showing an example of the content of reservation reception information in the present embodiment.

FIG. 7 is a diagram showing transition of an example of a screen provided by the reservation management subsystem in the present embodiment in association with correspondence with a customer who makes a reservation application by telephone.

FIG. 8 is a diagram illustrating an example of a seat use status management table used in the seat use status management subsystem according to the present embodiment.

FIG. 9 is a diagram showing an example of a display screen in the seat use status management subsystem of the present embodiment.

FIG. 10 is a diagram showing an example of a display screen of reservation information in the seat use status management subsystem of the present embodiment.

FIG. 11 is a diagram showing an example of conventional reservation management.

[Explanation of symbols]

1 public network, 2,12 reservation management terminal device, 4 seat management terminal device, 6,16 communication device, 8,18 bus, 10
Reservation server device, 21, 41 Keyboard, 22, 4
2 mouse, 23, 43 color display, 24
Reservation management unit, 25, 45 bus connection unit, 26 printer, 44 seat usage management table, 46 seat reservation management unit, 102 reservation information management unit, 101 reservation database, 103 bus connection unit.

──────────────────────────────────────────────────続 き Continued on front page (58) Field surveyed (Int.Cl. ⁷ , DB name) G06F 17/60

Claims (5)

(57) [Claims] 1. A seat management system for managing a reservation status of a seat in a restaurant in which a plurality of tables each having one or a plurality of seats are arranged. Storage means, a reservation management means for performing reservation registration by updating the reservation information storage means based on reservation reception information in which a reservation date and a number of persons are designated, and a reservation status for displaying a reservation status of the passenger seat on a screen. Display means; and the reservation management means causes the reservation status display means to display the layout of the seats and the number of seats of each table on the layout on the layout, and to store the information in the reservation information storage means.
A seat management system characterized by displaying seats on a screen in different display formats depending on a time interval from a present time to a reservation date and time of each seat by referring to stored reservation information . 2. The reservation management unit registers a reservation of a seat by receiving reservation reception information for the seat of a table selected from those displayed on the reservation status display unit. The seat management system according to claim 1. 3. A seat management system for managing reservations of seats in a restaurant in which a plurality of tables having one or more seats are arranged and managing a use state of the seats when a customer enters or leaves a store. A seat use status storage means for storing the reservation status for each time as reservation information, a use status indicating whether the seat is presently occupied or vacant, and an elapsed time since the customer was seated; The reservation registration is performed for each seat by updating the above-mentioned seat use status storage means based on the reservation reception information in which the date and time and the number of people are specified, and further included in the entrance / exit information generated with the entrance / exit of the customer. Seat management means for updating the usage status of each seat stored in the seat usage status storage means based on the seat number where the customer is seated and sequentially updating the elapsed time since the customer was seated; And a seat use status display means for displaying the reservation status and use status of the seats on a screen for each seat, and wherein the seat management means includes a layout of the seats on the seat use status display means and a table of each table on the layout. the audience number causes the screen display, the audience usage storage
Refer to the reservation information and usage status stored in the means
Audience management system, characterized in that to display the audience on the screen in different display formats by the time interval between reservation date and time from the current in the current use status and the passenger seat of the passenger seat by. 4. The customer seat management means stores the customer seat usage status display means in the customer seat usage status storage means.
4. A table or a customer seat on the screen is displayed in a different display format depending on the elapsed time since the customer was seated by referring to the elapsed time since the user was seated. Seat management system. 5. The method according to claim 1, wherein the seat management unit registers the reservation of the seat by receiving reservation reception information for the seat of a table selected from those displayed on the reservation status display unit. The seat management system according to claim 3 .