JP2024033214A - Notifying device, notifying system, notifying method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a notifying device, a notifying system, a notifying method and a program capable of surely responding to a notification from the notifying system based on reservation information when a commodity or a service is utilized, and of operating the reservation information.

SOLUTION: A notifying device is provided which includes: a utilization schedule information possessing unit that possesses utilization schedule information which contains at least a scheduled time and the contact address information on a user in association with each other; a timekeeping unit that counts a time; a notifying unit that gives a notification to the user in accordance with the arrival of the scheduled time; and a response receiving unit that receives a response to the notification.

SELECTED DRAWING: Figure 2

COPYRIGHT: (C)2024,JPO&INPIT

Description

The present invention relates to a notification device, a notification system, a notification method, and a program.

When using a product or service, it would be more convenient if there was a function or service that allows the user to register the start and end of the usage time in a system and notify the user in advance. Furthermore, when the information on the start time and end time of the usage time is associated with the reservation information, the reservation information includes the user's contact information (e-mail address, phone number, SNS account, etc.). When the usage start time or end time approaches, it is possible to automatically send a notification to the user's contacts.

Patent Document 1 discloses the following customer information management system and customer information management method. In this system, software installed on a management computer accesses a server of a service provider such as an airline company based on the customer's profile information to obtain, transmit, and store information for the customer. For example, profile information may include third party contact information. If the customer is traveling and will be arriving late, they can send a message to a friend, relative, business associate, or someone else they have identified in their profile. In this way, the invention described in Patent Document 1 provides a means for easily interacting with customers and different service providers that operate independently of each other.

Japanese Patent Application Publication No. 2011-028745

In addition, each disclosure of the above-mentioned prior art documents is incorporated into this book by reference. The following analysis was performed by the inventors.

Like the technology in Patent Document 1, appropriate information is notified by communicating with the service provider according to the customer's service usage schedule, and the customer also receives reservation information, etc. from the service provider based on the response. It is possible to operate. Therefore, the issue becomes how the customer side can reliably perform these operations (tasks).

The present invention provides a notification device, a notification system, a notification method, and a program that can reliably respond to notifications from a notification system based on reservation information and manipulate reservation information when using goods or services. The purpose is to provide.

According to the first aspect of the present invention or disclosure, a usage schedule information holding unit that holds usage schedule information that includes at least a scheduled time and contact information of a user in association with each other, and a clock unit that clocks the time; A notification device is provided that includes a notification unit that notifies the user in response to the arrival of the scheduled time, and a response reception unit that accepts a response to the notification.

According to the second aspect of the present invention or disclosure, a first server having a usage schedule information holding unit that holds usage schedule information including at least a scheduled time and contact information of a user in association with each other; a usage schedule information acquisition unit that acquires the usage schedule information; a timekeeping unit that measures time; a notification unit that notifies the user in response to the arrival of the scheduled time; and a response reception unit that accepts a response to the notification. and a second server having a transmitter configured to transmit the response to the first server.

According to a third aspect of the present invention or disclosure, a step in which a computer acquires usage schedule information including at least a scheduled time and contact information of a user in association with each other; a step in which the computer measures time; A notification method is provided that includes the steps of causing the computer to notify the user in response to the arrival of the scheduled time, and receiving a response to the notification.

According to the fourth aspect of the present invention or disclosure, there is provided a process for acquiring usage schedule information including at least a scheduled time and contact information of a user in association with each other, a process for measuring time, and an arrival of the scheduled time. In response to this, a program is provided for causing a computer to execute a process of notifying the user and a process of receiving a response to the notification.

According to each aspect of the present invention or disclosure, the present invention makes it possible to reliably respond to notifications from a notification system based on reservation information and manipulate reservation information when using goods or services. A notification device, a notification system, a notification method, and a program are provided.

FIG. 1 is a block diagram illustrating an example of the configuration of a notification device according to an embodiment. 1 is a block diagram showing an example of the configuration of a notification device according to a first embodiment. FIG. FIG. 1 is a block diagram showing an example of the configuration of a notification system according to a first embodiment. It is a flow chart for showing operation of a notification device of a 1st embodiment. 1 is a diagram showing an example of a hardware configuration of a notification device according to a first embodiment; FIG. FIG. 1 is a block diagram showing an example of the configuration of a system according to an embodiment. It is a figure showing the composition of the database which a hotel server has in a system concerning an example.

First, an overview of one embodiment will be described. Note that the drawing reference numerals added to this summary are added to each element for convenience as an example to aid understanding, and the description of this summary is not intended to be limiting in any way. Furthermore, connection lines between blocks in each figure include both bidirectional and unidirectional connections. The unidirectional arrows schematically indicate the main signal (data) flow, and do not exclude bidirectionality. Furthermore, in the circuit diagrams, block diagrams, internal configuration diagrams, connection diagrams, etc. shown in the present disclosure, although not explicitly stated, an input port and an output port are present at the input end and output end of each connection line, respectively. The same applies to the input/output interface.

FIG. 1 is a block diagram showing an example of the configuration of a notification device according to an embodiment. As shown in this figure, the notification device 10 according to one embodiment includes a usage schedule information holding section 11, a clock section 12, a notification section 13, and a response reception section 14.

The usage schedule information holding unit 11 holds usage schedule information that includes at least a scheduled time and contact information of a user in association with each other. The clock section 12 clocks the time. The notification unit 13 notifies the user in response to the arrival of the scheduled time. The response accepting unit 14 accepts a response to the notification.

In the notification device 10 of one embodiment, the user's contact information and the scheduled time are associated with each other, and when the scheduled time arrives according to the clocking unit 12, the notification unit 13 can notify the user. be. Various methods can be used for the notification means of the notification section 13, and this allows the response receiving section 14 to reliably receive a user's response.

Specific embodiments will be described in more detail below with reference to the drawings. In addition, in each embodiment, the same components are given the same reference numerals, and the explanation thereof will be omitted.

[First embodiment]
FIG. 2 is a block diagram showing an example of the configuration of the notification device according to the first embodiment. As shown in this figure, the notification device 10 of the present embodiment includes a usage schedule information holding section 11, a clock section 12, a notification section 13, a response reception section 14, a scheduled time change section 15, and a warning section 16. and has.

The usage schedule information holding unit 11 holds usage schedule information that includes at least a scheduled time and contact information of a user in association with each other. The "scheduled time" is the time reserved by the user to use a product or service, and refers to at least one of the usage start time and usage end time. "Contact information" is the contact information of a contact means that can provide almost instant notification, such as the user's telephone number, email address, SNS (Social Networking Service) account, etc. If there is a plurality of contact information, it would be desirable if it were possible to assign priorities and make contact in order of priority. The key to the "usage schedule information" is the reservation number given by the user when making the reservation, and the user's contact information may be obtained separately from the user's database. "Retaining" means storing usage schedule information in the storage area of the notification device and making it accessible.

The clock section 12 clocks the time. The notification unit 13 is provided with the time obtained by a timer in the notification device or NTP (Network Time Protocol).

The notification unit 13 notifies the user in response to the arrival of the scheduled time. The notification unit 13 obtains the scheduled time held in the usage schedule information holding unit 11 and obtains the time provided from the clock unit 12. When the scheduled time arrives, a notification is executed. When making a notification, the user's contact information is referenced to obtain the notification method and destination.

Regarding the notification means, for example, it may be a notification by calling and voice guidance, or a message notification by messaging such as SMS (Short Message Service) or DM (Direct Message) to an SNS account. good. Further, the message may include an identifier of a server having the response reception unit 14, which will be described later.

If multiple contact information exists, notifications may be executed according to the default priority order, but for example, if the scheduled time has passed and the elapsed time is short, Use different methods depending on the timing of the notification, such as using methods such as email and SMS that do not require an immediate response, and using methods such as telephones that have a high immediate response rate if there is a significant delay. It's okay.

The response accepting unit 14 accepts a response to the notification. The response differs depending on the notification means; for example, when a call is made, a dial tone is used in response to the notification by voice guidance, and when the notification is made by messaging, the response is made with a reply message in response to the notification. Furthermore, if the URL (Uniform Resource Locator) of the server is sent in a message or the like, it is possible to receive a response by accessing the URL and inputting it into the web interface.

The scheduled time changing unit 15 changes the scheduled time based on the response. It responds to the notification from the notification unit 13, and the change is executed based on the response received by the response reception unit 14. Of course, this does not prevent the user from changing the scheduled time voluntarily. The content of the notification made by the notification unit 13 may be different before and after the scheduled time.

The warning unit 16 outputs a warning if there is no response after a predetermined period of time has passed since the notification. The content of the warning may be a text message to the effect that the scheduled time has passed or to urge a response, or may be an alarm sound or voice, or may be presented together with the text message.

[System configuration]
FIG. 3 shows the configuration of a system incorporating the notification device of the first embodiment. As shown in this figure, the notification system 100 consists of a first server 20 and a second server 21. The first server has a usage schedule information holding section 11 . The second server has a usage schedule information acquisition unit 17 instead of the usage schedule information holding unit 11, and a transmission unit 18 that transmits a response to the first server.

The usage schedule information acquisition unit 17 acquires usage schedule information in the second server from the usage schedule information holding unit 11 of the first server. The other structural requirements of the first server are the same as those of the notification device 10 described above, so the description thereof will be omitted. Usage schedule information is often stored and used on the existing reservation system server (corresponding to the first server), and by adding a second server there to form the notification system 100, the first implementation It is possible to perform the function of a notification device of the form.

[Explanation of operation]
FIG. 4 is a flowchart showing an example of the operation of the notification device according to the first embodiment. As shown in this figure, the notification device acquires usage schedule information (step S41). Next, time is measured and it is determined whether the scheduled time has arrived (step S42). When the scheduled time arrives (step S42, Y), the user is notified (step S43). If the scheduled time has not yet arrived (step S42, N), timekeeping continues (step S42).

After notifying the user (step S43), it is determined whether there is a response to the notification (step S44). If there is a response (step S44, Y), the response to the notification is accepted (step S45). If there is no response yet (step S44, N), it is determined whether a predetermined time has elapsed since the notification (step S46). If the predetermined time has elapsed (step S46, Y), a warning is output (step S47). If the predetermined time has not elapsed (step S46, N), it is determined whether there is a response again (step S44).

When a response to the notification is received (step S45), it is determined whether there is a change in the schedule (step S48). If there is a change in the schedule (step S48, Y), the change is reflected (step S49) and the process ends. If there is no change in the schedule (step S48, N), the process ends.

[Hardware configuration]
The notification device 10 of this embodiment can be configured by an information processing device (computer), and has a configuration illustrated in FIG. 5 . For example, the notification device 10 includes a CPU (Central Processing Unit) 51, a memory 52, an input/output interface 53, a NIC (Network Interface Card) 54, which is a communication means, etc., which are interconnected by an internal bus 55.

However, the configuration shown in FIG. 5 is not intended to limit the hardware configuration of the notification device 10. The notification device 10 may include hardware that is not shown, and may not include the input/output interface 53 if necessary. Further, the number of CPUs and the like included in the notification device 10 is not limited to the example shown in FIG. 5, and for example, a plurality of CPUs may be included in the notification device 10.

The memory 52 is a RAM (Random Access Memory), a ROM (Read Only Memory), or an auxiliary storage device (hard disk, etc.).

The input/output interface 53 is a means that serves as an interface for a display device or an input device (not shown). The display device is, for example, a liquid crystal display. The input device is, for example, a device that receives user operations such as a touch panel, keyboard, or mouse.

The functions of the notification device 10 include a group of programs (processing modules) such as a timing program, a notification program, a response reception program, a scheduled time change program, a warning program, etc. stored in the memory 52, and usage schedule information held in a storage area. This information is realized by a group of data such as the user's contact information, a value indicating a predetermined time since the notification used by the warning program, the content of the warning, and the content of the notification used by the notification program. The processing module is realized, for example, by the CPU 51 executing each program stored in the memory 52. Further, the program can be updated via a network or by using a storage medium storing the program. Furthermore, the processing module may be realized by a semiconductor chip. That is, it is sufficient if there is a means for executing the functions performed by the processing module using some kind of hardware and/or software.

[Hardware operation]
When the notification device 10 starts operating, a timing program is called from the memory 52 and put into an execution state by the CPU 51. The program obtains the time using NTP, etc. via a timer or network. Next, the scheduled time is read from the usage schedule information data held on the memory 52 and compared with the obtained time. As a result of the calculation, if the two become equal, the notification program is called from the memory 52 and put into an execution state by the CPU 51. The program calls up notification content data and user contact information held in the memory 52, and sends the notification via the NIC 54.

When the notification is sent, a response reception program is called from the memory 52 and put into execution by the CPU 51. The program acquires response data from the user's mobile terminal etc. via the NIC 54. At this time, if there is a response from the user to change the scheduled time, the program calls the scheduled time changing program from the memory 52 and causes the CPU 51 to execute it. The program rewrites the scheduled time data field of the usage schedule information data stored in the memory 52 to the changed scheduled time. The response from the user may be made via the NIC 54 as described above, or may be made via a telephone terminal (not shown) such as a modem connected to the notification device 10 and a telephone line (not shown). good.

The time measurement program measures the elapsed time from the time the notification is sent, and compares the elapsed time with predetermined time data from the notification set in advance and held in the memory 52. As a result of the comparison, if the two are equal or the elapsed time is large and there is no response yet, the warning program is called from the memory 52, the warning content data set in advance and held in the memory 52 is called, and the warning program is also called from the memory 52. The user's contact information held in the NIC 54 is read and the content data of the previous warning is sent to the user's mobile terminal or the like via the NIC 54.

[Explanation of effects]
The notification system according to the first embodiment can notify the user of the arrival of the scheduled time. Furthermore, by providing notifications by telephone calls, messaging, etc., it is possible for users to respond reliably and to easily change usage schedule information if necessary.

[Example]
[Summary of the example]
In the example, an example of an embodiment will be shown in which the notification device and notification system of the first embodiment are applied to reservations for accommodation facilities such as hotels, particularly to check-out processing.

Specifically, if a guest does not check out at the scheduled check-out time, the notification server automatically calls the corresponding guest room phone, provides guidance that it is check-out time, and allows check-out/extension/postponement. Confirm your intention to stay overnight. The intention can be confirmed by pressing the push button dial signal (PB signal) from the guest room telephone. In the case of check-out, the call is disconnected, and in the case of extension/extension of stay, the call is forwarded to, for example, a hotel accommodation manager to proceed with the extension/extension of stay.

If the guest room phone does not respond, the notification server calls the guest's pre-registered mobile terminal, provides guidance that it is check-out time, and confirms the guest's intention to check-out/extend/extend their stay. The intention can be confirmed by pressing a dial button (PB signal) from a mobile terminal. In the case of check-out, the call is disconnected, and in the case of extension/extension of stay, the call is forwarded to the hotel accommodation staff to proceed with the extension/extension of stay process.

[Example 1]
[Configuration of Example 1]
FIG. 6 shows an example of the configuration of the system according to the embodiment. In accommodation facilities such as hotels and inns, a PMS (Property Management System) 601, a hotel server 602, a notification server 603, a mail server 604, an SMS server 605, and a voice server 607 are configured. A PMS (hotel management system) 601, a hotel server 602, a notification server 603, a mail server 604, an SMS server 605, a voice server 607, and a business terminal PC 614 are connected to a network 606.

When a guest stays at a hotel, a check-in process is performed in a PMS (hotel management system) 601 and check-in information is sent to a hotel server 602. This check-in information includes guest information such as scheduled check-out time, mobile number, and email address. These pieces of information are stored in a database within the hotel server 602 in the configuration of guest room information shown in FIG.

The notification server 603 has a WEB server function (a website for intention confirmation to be described later) and a CTI function, and transmits and receives call control information for controlling the telephone to and from the voice server 607. It is assumed that a guest room telephone 609 and a business telephone 610 are connected to the voice server 607 as extension telephones, and that calls can be made to a mobile terminal via the public network 608. The voice server 607 may be, for example, a private branch exchange. It is assumed that the mail server 604 can send mail to the mobile terminal 613 via the firewall 611 and the Internet 612. It is assumed that the SMS server 605 can send an SMS using an external SMS sending service 615 via a firewall 611 and the Internet 612. It is assumed that when an alarm is registered in the hotel server 602, the alarm can be output to the business terminal PC 614.

[Explanation of operation]
The notification server 603 periodically checks the guest room information (FIG. 7) in the hotel server 602, and if there is a guest room that has not been checked out even after the scheduled check-out time (the scheduled check-out time has passed, Room status: Stay, Checkout status: Unconfirmed) A call is made to the extension number of the guest room information via the voice server 607. (STEP 1)

When the guest answers the incoming call on the guest room phone 609, the notification server 603 sends, for example, "It's time to check out. If you wish to check out, enter 1. If you wish to extend your stay, enter 0. Send voice guidance such as "Please dial." (STEP 2)

When the guest operates the dial on the guest room telephone 609 and the notification server 603 receives a PB signal, if it receives 1 (checkout request), it changes the checkout status of the guest room information from unconfirmed to checked out and makes a call. cut. 0 (desiring an extension/extension of stay), changes the checkout status of the guest room information from unconfirmed to extension/extension of stay, calls the front desk or accommodation staff's business phone 610 via the voice server 607, When the front desk or accommodation staff responds, a voice guidance such as "The guest in room 1003 has requested an extension/extension of stay" is sent out, and then the guest room telephone 609 and the business telephone 610 are connected for communication. Guests should request an extension of stay from the front desk or accommodation staff. Note that if the call is disconnected after the guest answers, it may be determined that the guest is checking out. (STEP 3)

According to this embodiment, the intention to check out/extend/extend the stay can be confirmed. Note that if there is no response to the call, the notification server 603 registers an alarm in the hotel server 602, and the business terminal PC 614 displays an alarm occurrence display and outputs an alarm sound. After confirming the alarm, the employee goes to the relevant guest room and informs them that it is check-out time.

In this embodiment, check-out, extension/extension of stay is determined by dial operation (PB signal), but the guest may answer by voice and check-out, extension/extension of stay may be determined by voice recognition.

[Example 2]
Example 2 will be explained. The second embodiment is different in that the notification is sent to the guest's mobile terminal 613 instead of the guest room telephone 609. The notification server 603 periodically checks the guest room information (FIG. 7) in the hotel server 602, and if there is a guest room that has not been checked out even after the scheduled check-out time (the scheduled check-out time has passed, Room status: Stay, Checkout status: Unconfirmed) A call is made to the pre-registered mobile number of the guest via the voice server 607. (STEP 11)

When the guest responds to the incoming call on the mobile terminal 613, the notification server 603 sends, for example, "It's time to check out. If you wish to check out, enter 1. If you wish to extend your stay, enter 0. Send voice guidance such as "Please dial." (STEP 12)

When the guest operates the dial on the mobile terminal 613 and the notification server 603 receives a PB signal, if it receives 1 (checkout request), it changes the checkout status of the guest room information from unconfirmed to checked out and makes a call. cut. 0 (desiring an extension/extension of stay), changes the checkout status of the guest room information from unconfirmed to extension/extension of stay, calls the front desk or accommodation staff's business phone 610 via the voice server 607, When the front desk or the person in charge of accommodation responds, for example, a voice guidance such as "The customer in room 1003 has requested an extension/extension of stay" is sent out, and then the mobile terminal 613 and the business telephone 610 are connected for communication. Guests should request an extension of stay from the front desk or accommodation staff. Note that if the call is disconnected after the guest answers, it may be determined that the guest is checking out. (STEP 13)

If the guest does not respond to the call on the mobile terminal 613, the notification server 603 sends a notification to the guest's registered email address or SMS that it is check-out time and the URL of the website for confirmation of intention. Notify. (STEP 14)

When the guest accesses the website and selects checkout or extension/extension, the notification server 603 changes the checkout status of the guest room information from unconfirmed to checked out if the guest wishes to check out. If you wish to extend/extend your stay, change the checkout status of the guest room information from unconfirmed to extend/extend your stay, and send a message via the voice server 607 to the guest's mobile terminal 613 and the business telephone 610 of the front desk or accommodation staff. When the guest, the front desk, or the accommodation staff responds, a voice guidance such as "The guest in room 1003 has requested an extension/extension of stay" is sent, and then a call is made between the mobile terminal 613 and the business phone 610. connect possible. Guests should request an extension of stay from the front desk or accommodation staff. (STEP 15)

According to this embodiment, even if the guest is not in the guest room or there is no guest room telephone in the hotel guest room, it is possible to confirm the guest's intention to check out, extend the stay, or extend the stay.

In addition, in Example 2, if the guest does not respond to a call on the mobile terminal, the guest is notified by email address or SMS, but it is also possible to notify the guest by email address or SMS and then call the mobile terminal. . Furthermore, in the first embodiment, when there is no response to a call to the guest room telephone, a mobile terminal may be called.

[Explanation of effects]
The first effect of the above embodiment is that the workload of employees can be reduced. The reason for this is that the system automatically notifies customers of check-out time, so there is no need for employees to make calls. The second effect is that services to guests will be improved. The reason for this is that the system automatically notifies you of check-out time, so you never forget to do so. Additionally, since it is possible to send notifications to a mobile terminal, notifications can be sent even if you are not in the guest room. The third effect is that existing resources can be used and it can be introduced at low cost. The reason is that many accommodation facilities have introduced PMS (hotel management system) and voice servers, so it is possible to construct and operate the system by utilizing these existing resources.

Part or all of the above-described embodiments can also be described as in the following additional notes. However, the following additional notes are merely illustrative of the present invention, and the present invention is not limited to such cases.
[Additional note 1]
This is the same as the notification device according to the first viewpoint described above.
[Additional note 2]
Preferably, the usage schedule information holding unit includes at least one of the usage start time and the usage end time as the scheduled time.
[Additional note 3]
Preferably, the notification device according to Supplementary Note 1, wherein the notification unit makes a call and provides a notification using audio guidance, and the response reception unit receives the response using a dial tone corresponding to the notification using the audio guidance.
[Additional note 4]
Preferably, the notification device according to Supplementary Note 1, wherein the notification unit notifies the message by messaging, and the response reception unit accepts the response by a reply message in response to the notification.
[Additional note 5]
Preferably, the notification device according to Supplementary note 1 further includes a warning unit that outputs a warning if there is no response after a predetermined time has passed since the notification.
[Additional note 6]
Preferably, the notification device according to appendix 3, wherein the notification unit notifies a message including an identifier of a server having a response reception unit, and the response reception unit accepts a response via a web interface.
[Additional note 7]
It further includes a scheduled time changing unit that changes the scheduled time based on the response, the notification unit gives a notification for changing the scheduled time, and the response receiving unit accepts changes to the scheduled time, preferably according to Appendix 1. A notification device according to any one of 5 to 5.
[Additional note 8]
This is the same as the notification system according to the second viewpoint described above.
[Additional note 9]
This is the same as the notification method according to the third viewpoint mentioned above.
[Additional note 10]
This is the same as the program related to the fourth perspective mentioned above.
Note that Appendix 8 to Appendix 10 can be expanded into Appendix 2 to Appendix 7 in the same way as Appendix 1.

The disclosures of the above cited patent documents, etc. are incorporated into this document by reference. Within the scope of the entire disclosure of the present invention (including the claims), changes and adjustments to the embodiments can be made based on the basic technical idea thereof. Furthermore, various combinations or selections of various disclosed elements (including each element of each claim, each element of each embodiment or embodiment, each element of each drawing, etc.) within the framework of the entire disclosure of the present invention (including partial deletion) is possible. That is, it goes without saying that the present invention includes the entire disclosure including the claims and various modifications and modifications that a person skilled in the art would be able to make in accordance with the technical idea. In particular, numerical ranges stated herein should be construed as specifically stating any numerical value or subrange within the range, even if not otherwise stated.

10: Notification device 11: Usage schedule information holding unit 12: Timing unit 13: Notification unit 14: Response reception unit 15: Scheduled time change unit 16: Warning unit 17: Usage schedule information acquisition unit 18: Transmission unit 20: First Server 21: Second server 51: CPU
52: Memory 53: Input/output interface 54: NIC
55: Internal bus 100: Notification system 601: PMS (Hotel management system)
602: Hotel server 603: Notification server 604: Mail server 605: SMS server 606: Network 607: Voice server 608: Public network 609: Guest room telephone 610: Business telephone 611: Firewall 612: Internet 613: Mobile terminal 614: Business terminal PC
615: SMS sending service

Claims (10)

a usage schedule information holding unit that holds usage schedule information including at least a scheduled time and contact information of a user in association with each other;
a timekeeping section that measures time;
a notification unit that notifies the user in response to the arrival of the scheduled time;
a response reception unit that receives a response to the notification;
A notification device having a The usage schedule information holding unit includes at least one of a usage start time and a usage end time as the scheduled time.
The notification device according to claim 1. The notification unit makes a call and provides a notification using voice guidance;
The response reception unit accepts the response using a dial tone according to the notification by the voice guidance.
The notification device according to claim 1. The notification unit notifies the message by messaging,
The response reception unit accepts the response using a reply message in response to the notification.
The notification device according to claim 1. a warning unit that outputs a warning if there is no response when a predetermined time has elapsed since the notification;
The notification device according to claim 1, further comprising:. The notification unit notifies a message including an identifier of a server having the response reception unit,
The response reception unit receives the response via a web interface.
The notification device according to claim 3. a scheduled time changing unit that changes the scheduled time based on the response;
It further has
The notification unit provides a notification for changing the scheduled time,
The response reception unit accepts a change in the scheduled time.
A notification device according to any one of claims 1 to 5. a usage schedule information holding unit that holds usage schedule information including at least a scheduled time and contact information of a user in association with each other;
a first server having a
a usage schedule information acquisition unit that acquires the usage schedule information;
a timekeeping section that measures time;
a notification unit that notifies the user in response to the arrival of the scheduled time;
a response reception unit that receives a response to the notification;
a transmitter that transmits the response to the first server;
a second server having
Notification system including. a step in which the computer obtains usage schedule information including at least a scheduled time and contact information of the user in association with each other;
a step of the computer keeping time;
the computer notifying the user in response to the arrival of the scheduled time;
the computer accepting a response to the notification;
Notification method with. A process of acquiring usage schedule information including at least a scheduled time and a user's contact information in association with each other;
The process of measuring time,
A process of notifying the user in response to the arrival of the scheduled time;
a process of accepting a response to the notification;
A program that causes a computer to execute

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