JP2023165928A - Important item explanation supporting system - Google Patents

Important item explanation supporting system Download PDF

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JP2023165928A
JP2023165928A JP2023166688A JP2023166688A JP2023165928A JP 2023165928 A JP2023165928 A JP 2023165928A JP 2023166688 A JP2023166688 A JP 2023166688A JP 2023166688 A JP2023166688 A JP 2023166688A JP 2023165928 A JP2023165928 A JP 2023165928A
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important matter
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transaction
matter explanation
explanation information
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峰也 堀
Mineya Hori
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HORIKEN KK
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Abstract

To provide an important item explanation supporting system, a server, and a method of the same which efficiently establish the transaction between a transaction applicant and a housing land and building dealer based on important item explanation information related to real estate transactions.SOLUTION: An important item explanation supporting system operates the information related to an important item explanation through the system integrating a WEB server, a cloud server, and various terminals. The various terminals are information terminals operated and carried by housing land and building dealers, and by transaction applicants. Confidential information such as an important item explanation manual is stored only in the cloud server and operated, and the information is deleted from the cloud server after stamping on the important item explanation document, and after mailing the document and receiving the document.SELECTED DRAWING: Figure 1

Description

本発明は、不動産取引における重要事項説明書の支援システムに関する。 The present invention relates to a support system for an explanation of important matters in real estate transactions.

不動産取引においては、宅地建物取引業法で、不動産業者は不動産購入および賃貸申込者に対し、重要事項説明という設備・条件・制限事項などの契約内容に関する重要な事柄を説明する義務がある。また、この説明は宅地建物取引士が宅地建物取引士証を提示した上で直接対面で実施し、そしてその内容を書面にして取引申込者へ交付しなければならない。 In real estate transactions, under the Real Estate Transaction Business Act, real estate agents are obligated to provide real estate purchase and rental applicants with an explanation of important matters related to the contract, such as facilities, conditions, restrictions, etc. In addition, this explanation must be given face-to-face by the real estate transaction specialist after presenting his/her real estate transaction certificate, and the explanation must be made in writing and delivered to the transaction applicant.

宅地建物の取引において、宅地建物取引業者が宅地建物取引士をして取引当事者に対して契約上重要な事項を説明することをいう。また、その際に、説明の内容を記載して当事者に交付する書面を、重要事項説明書という。宅地建物取引業法第35条に規定されている。
不動産取引における重要事項説明とは、概して「契約前」に行われる重要事項の説明であり、当該契約を締結するか否かを判断する為のものである。また、契約をめぐる紛争の殆どは「そんなことは聞いてない」という事から発生する。この「聞いてない」の殆どが重要事項の説明に関係する事であり、本当に「聞いてない」という場合もあれば「聞いたけど忘れた」、「聞いたかもしれないけど良く理解できなかった」など理由はさまざまである。このような「聞いてなかった」という事を原因とする紛争を防止する為に「重要事項説明書」を説明し、且つ「確かに重要事項の説明を聞いた」という意味で取引申込者は重要事項説明書に記名押印をする。
In a real estate transaction, a real estate agent explains important contractual matters to the parties to the transaction as a real estate agent. In addition, at that time, the document containing the content of the explanation and delivered to the parties is called the Important Matters Explanation. This is stipulated in Article 35 of the Real Estate Transaction Business Act.
Explanation of important matters in a real estate transaction is generally an explanation of important matters that is done "before a contract" and is used to determine whether or not to conclude the contract. In addition, most disputes over contracts arise because ``I have never heard of such a thing.'' Most of these "I haven't heard" are related to the explanation of important matters, and there are cases where it is truly "I haven't heard", "I heard it but forgot", and "I may have heard it but I didn't understand it well". There are various reasons. In order to prevent such disputes caused by "not listening", the "Explanation of Important Matters" should be explained, and the transaction applicant must Sign and seal the Important Matters Explanation.

重要事項説明を必要とするのは、宅地建物取引業者が自ら売主として取引する場合、および不動産取引を代理・媒介する場合であり、その説明は、売買契約や賃貸借契約が成立するよりも前に行なわなければならない。また、宅建業者は、宅地建物取引士をして説明に当たらせなければならず、説明する重要事項をすべて書面に記載し、宅地建物取引士よりその書面(重要事項説明書)を交付する必要がある。代理・媒介などで複数の宅建業者が関与する取引の場合は、それぞれの宅建業者が、それぞれの立場から重要事項の説明をする義務を負う。 Explanation of important matters is required when a real estate transaction agent acts as a seller himself or when acting as an agent or intermediary for real estate transactions, and the explanation must be provided before a sales contract or lease contract is concluded. must be done. In addition, the real estate agent must have a real estate transaction specialist provide explanations, and the real estate transaction specialist must write down all important matters to be explained in writing, and the real estate transaction specialist will issue the written document (important matters explanation). There is a need. In the case of a transaction in which multiple real estate agents are involved as agents or intermediaries, each real estate agent is obligated to explain important matters from their respective standpoints.

しかしながら、この重要事項説明は、宅地建物取引業者と取引申込者が直接面談し説明する義務があり、面談に際し長時間となる可能性が高い。多忙で重要事項説明を受ける余裕がない場合は、代理人を立てて説明を受けさせることや最近ではネット回線を通してオンラインで重要事項説明を受けられるようになったが、いずれにしろ対面で実施することとなり、面談の長時間化を解決する合理的な方法は開発されていない。 However, this explanation of important matters requires the real estate agent and the transaction applicant to have a face-to-face meeting, and the meeting is likely to take a long time. If you are busy and do not have time to receive an explanation of important matters, you can have someone explain it to you, or you can receive an explanation of important matters online through the Internet, but in any case, it is best to do it face-to-face. As a result, no rational method has been developed to solve the problem of long interviews.

上記技術分野において、特許文献1には、不動産取引を効率的に管理する技術が開示されている。特許文献2には、重要事項説明書データを自動的に生成する技術が開示されている。 In the above technical field, Patent Document 1 discloses a technique for efficiently managing real estate transactions. Patent Document 2 discloses a technique for automatically generating important matter description data.

特開2019-086857号公報Japanese Patent Application Publication No. 2019-086857 特開2015-022652号公報Japanese Patent Application Publication No. 2015-022652

宅地建物取引業法第35条に規定されているように、重要事項説明は対面による面談にて行わなければならない。しかしながら、対面による面談は長時間を必要とするだけでなく、重要事項説明の誤認識や内容の未確認等のトラブルを防ぐ方法が乏しい。
不動産取引において、宅地建物取引業者と取引申込者は物件検討や契約書検討のため必ず一度は面会することとなる。
この面会時に、宅地建物取引業者は宅地建物取引業法第35条に規定されている宅地建物取引資格証を提示し、その後の書類説明や書類郵送はオンラインシステムにより、宅地建物取引業者と取引申込者双方の時間短縮や内容理解度の向上を実現することが求められている。
As stipulated in Article 35 of the Real Estate Transaction Business Act, important matters must be explained in a face-to-face interview. However, face-to-face interviews not only require a long time, but there is also a lack of methods to prevent problems such as misinterpretation of important matters and unconfirmed content.
In real estate transactions, the real estate agent and the transaction applicant must meet at least once to examine the property and review the contract.
At this meeting, the real estate transaction agent presents the real estate transaction qualification certificate stipulated in Article 35 of the Real Estate Transaction Business Law, and subsequent document explanations and document mailing are conducted through an online system between the real estate transaction agent and the transaction applicant. There is a need to reduce the time taken by both parties and improve their understanding of the content.

本発明の目的は、上述の課題を解決するWEBサーバー、クラウドサーバー、各種端末によって登録認証、重要事項説明についての共有認知、確認などの統合システムの技術を提供することにある。 An object of the present invention is to provide an integrated system technology for registration authentication, shared recognition of important matter explanations, confirmation, etc. using a WEB server, a cloud server, and various terminals to solve the above-mentioned problems.

重要事項説明に関する情報はWEBサーバー、クラウドサーバー、各種端末を統合システムによって運用する。
各種端末は携帯される情報端末であって、宅地建物取引業者と取引申込者が操作する。重要事項説明書等の機密情報はクラウドサーバーのみに保存し運用され、重要事項説明書への押印および書類郵送、書類受取後はクラウドサーバーより当該データは削除される。
Information related to explanations of important matters will be provided through an integrated system that includes a web server, cloud server, and various terminals.
The various terminals are portable information terminals that are operated by real estate transaction companies and transaction applicants. Confidential information such as important matter explanations is stored and operated only on the cloud server, and the data is deleted from the cloud server after the important matter explanation is stamped, the documents are mailed, and the documents are received.

本発明によれば、不動産取引に関する重要事項説明情報を基に、取引申込者と宅地建物取引業者との間で取引を効率的に成立させることができる重要事項説明支援システムおよびその方法を提供することができる。 According to the present invention, there is provided an important matter explanation support system and method that can efficiently conclude a transaction between a transaction applicant and a real estate transaction agent based on important matter explanation information regarding a real estate transaction. be able to.

本発明のネットワーク図Network diagram of the invention 宅地建物取引業者のフローチャートFlowchart for real estate transaction companies 取引申込者のフローチャートTransaction applicant flowchart

以下、本発明の実施形態に係る重要事項説明情報支援システムについて説明する。
<第1実施形態>
図1は、本発明の実施形態に係る重要事項説明情報支援システムの全体構成図である。
図1に示すように、重要事項説明情報支援システムは、例えば、取引申込者端末10、宅地建物取引業者端末20、WEBサーバー30およびクラウドサーバーDB40を有する。
取引申込者端末10は、不動産の購入を検討している買主が利用する端末である。
宅地建物取引業者端末20は、宅地建物取引業者が利用する端末である。
An important matter explanation information support system according to an embodiment of the present invention will be described below.
<First embodiment>
FIG. 1 is an overall configuration diagram of an important matter explanation information support system according to an embodiment of the present invention.
As shown in FIG. 1, the important matter explanation information support system includes, for example, a transaction applicant terminal 10, a real estate transaction agent terminal 20, a WEB server 30, and a cloud server DB 40.
The transaction applicant terminal 10 is a terminal used by a buyer who is considering purchasing real estate.
The real estate transaction agent terminal 20 is a terminal used by a real estate transaction agent.

取引申込者端末10および宅地建物取引業者端末20は、スマートフォン等であってもよい。
WEBサーバーおよびクラウドサーバーDB40は、重要事項説明情報支援システムの運営者が運用するサーバーによって実現される。
The transaction applicant terminal 10 and the real estate transaction agent terminal 20 may be smartphones or the like.
The WEB server and cloud server DB40 are realized by a server operated by the operator of the important matter explanation information support system.

WEBサーバー30は、取引申込者端末10および宅地建物取引業者端末20からネットワークを介してアクセスされる。 The WEB server 30 is accessed via the network from the transaction applicant terminal 10 and the real estate agent terminal 20.

WEBサーバー30は、クラウドサーバーDB40にアクセスを行い、取引申込者端末10および宅地建物取引業者端末20からの表示要求に応じた情報をクラウドサーバーDB40から取得する。 The web server 30 accesses the cloud server DB 40 and acquires information in response to display requests from the transaction applicant terminal 10 and the real estate agent terminal 20 from the cloud server DB 40.

クラウドサーバーDB40への重要事項説明情報の書き込みは、宅地建物取引業者が行う。 Writing of the important matter explanation information into the cloud server DB 40 is performed by the real estate transaction agent.

本発明は、不動産取引の重要事項説明で実施される。重要事項説明に関わる伝達と受理は厳正であることが求められる。 The present invention is implemented in explaining important matters in real estate transactions. Strict communication and acceptance of explanations of important matters is required.

以下は一般化された用語例にもとづいて説明する。
端末は携帯端末であることが望ましく、スマートフォン・PC他任意である。端末は当該重要事項説明情報(以下各種データを含む。)を送受信する手段(機能)を備える。例として端末を操作する者(宅地建物取引業者と取引申込者)の人的認証、重要事項説明書などの確認すべき事項を相互に送受信してチェックする。
The following explanation will be based on generalized examples of terms.
The terminal is preferably a mobile terminal, and may be any other device such as a smartphone or a PC. The terminal is equipped with a means (function) for transmitting and receiving the relevant important matter explanation information (hereinafter including various data). For example, personal authentication of the person operating the terminal (real estate transaction agent and transaction applicant), and matters to be confirmed, such as an explanation of important matters, are sent and received to and from each other for checking.

具体的な例として、宅地建物取引業者と取引申込者のチェックに適用され、宅地建物取引業者の属性(顔、氏名、年齢、宅地建物取資格証など)が認証される。重要事項説明情報は宅地建物取引業者によってサーバー(以下クラウドなどを含む。)に送信され保存される。宅地建物取引業者によって生成されたIDは、取引申込者と共通で使用する。PWは、それぞれが登録し、システムへのアクセスのログイン情報として使用する。 As a specific example, it is applied to check between a real estate agent and a transaction applicant, and the attributes of the real estate agent (face, name, age, real estate license certificate, etc.) are authenticated. The important matter explanation information is sent to a server (hereinafter including cloud etc.) by the real estate transaction company and is stored therein. The ID generated by the real estate transaction agent is shared with the transaction applicant. Each PW is registered and used as login information for accessing the system.

機密性、資格などをID、暗証番号などを組み合わせて所定の操作、機能によって当該設備がチェックする。 The equipment checks confidentiality, qualifications, etc. using a combination of ID, password, etc., using predetermined operations and functions.

ひとつの例として、WEBサーバー(クラウドを含む。)と端末が送受信してチェックすることもできる。 As one example, it is also possible to check the transmission and reception between a web server (including cloud) and a terminal.

取引申込者が重要事項説明事項を了解し、確認した意思を示したことの証明として所定の操作を求めることがよい。携帯端末のディスプレイ上でのタップや指定番号の入力など、所定の入力や操作などによることもできる。 It is preferable to request a transaction applicant to perform a predetermined operation as proof that he or she understands the important matter explanation and has expressed his/her intention to confirm it. It is also possible to perform predetermined input or operations such as tapping on the display of a mobile terminal or inputting a designated number.

動画視聴前(重要事項説明)に宅地建物取引業者の顔写真を表示ことによりウェブ上でのサインインだけではなく、取引申込者は宅地建物取引業者を把握確認できる。 By displaying the face photo of the real estate transaction agent before watching the video (explanation of important matters), the transaction applicant can not only sign in on the web, but also understand and confirm the real estate transaction agent.

動画閲覧中にランダムに表示される3つの数字のキーワードを、閲覧後の入力画面に入力することにより、動画をしっかりと見せることができる。表示される数字のキーワードを間違って入力すると、教育を完了することができない。 By entering the three numerical keywords that are randomly displayed while viewing a video into the input screen after viewing, you can make the video look more appealing. If you enter the wrong numerical keyword displayed, you will not be able to complete the education.

重要事項説明を携帯電話(スマートフォン)等のモバイル端末で事前に行うことによって時間を短縮でき、効率よく重要事項説明を理解することができる。 By giving an explanation of important matters in advance using a mobile terminal such as a mobile phone (smartphone), time can be shortened and the explanation of important matters can be understood efficiently.

宅地建物取引業者は重要事項説明情報などをPDF(Portable Document Format)に変換し、そのPDFデータをアップロードすることにより、取引申込者に重要事項説明情報を確認させることができる。取引申込者はその重要事項説明情報を確認しないと終了できない。 By converting important matter explanatory information and the like into PDF (Portable Document Format) and uploading the PDF data, the real estate transaction agent can have the transaction applicant confirm the important matter explanatory information. The transaction applicant cannot complete the transaction without confirming the important matter explanation information.

スマートフォン(携帯端末)等で重要事項説明動画を事前に確認する事が出来ることにより重要事項説明書の理解・確認に掛かる時間を短縮出来る。 By being able to check the important matter explanation video in advance on a smartphone (mobile device), etc., the time required to understand and confirm the important matter explanation manual can be shortened.

重要事項説明書類アップロード機能により、その書類をスマートフォン等の入力機器で閲覧することによって、重要事項説明書類のネットワーク上での入力、記入、またその確認が利用者間で可能になる。複合機器、コピー機、プリンター等印刷機器と当システムを連動することによって、アップロードされた書類(PDF)を出力することができる。 The important matter explanation document upload function allows users to input, fill out, and confirm important matter explanation documents on the network by viewing the document with an input device such as a smartphone. By linking this system with printing devices such as multifunction devices, copy machines, and printers, uploaded documents (PDF) can be output.

取引申込者が端末等で重要事項説明動画確認済み画面を表示する事により宅地建物取引業者は取引申込者の重要事項説明完了を素早く確認する事が出来る。 By displaying the important matter explanation video confirmation screen on the transaction applicant's terminal etc., the real estate transaction company can quickly confirm that the transaction applicant has completed the explanation of important matters.

不動産等の取引において、ネットワークを利用することによって、重要情報への自由なアクセスや時間の節約、重要情報の誤解によるトラブルの予防などの用途に適用できる。 In transactions such as real estate, the use of networks can be applied to applications such as free access to important information, time savings, and prevention of troubles due to misunderstanding of important information.

10 宅地建物取引業者端末
20 取引申込者端末
30 WEBサーバー
40 クラウドサーバーDB
10 Real estate transaction agent terminal 20 Transaction applicant terminal 30 WEB server 40 Cloud server DB

Claims (5)

重要事項説明情報のサービスを行うシステムサーバと、
宅地建築取引業者と取引申込者とがそれぞれ有する端末機器と、
を有してなり、
インターネット回線により前記システムサーバと前記端末機器が接続された重要事項説明情報支援システムであって、
前記宅地建築取引業者の前記端末機器は、
前記重要事項説明情報と、前記宅地建築取引業者の認証情報とを、前記システムサーバにアップロードするアップロード手段、
を備え、
前記システムサーバは、
前記アップロードされた前記重要事項説明情報と前記認証情報とを、前記取引申込者の前記端末機器に送信する送信手段、
を備え、
前記取引申込者の前記端末機器は、
前記重要事項説明情報と前記認証情報とを、前記システムサーバから受信する受信手段と、
前記重要事項説明情報と前記認証情報とを、表示する表示手段と、
前記取引申込者が前記重要事項説明情報と前記認証情報とを確認したことの証明としての所定の操作を受け付ける手段と、
を備える、
ことを特徴とする重要事項説明情報支援システム。
A system server that provides important matter explanation information services;
Terminal equipment owned by both the real estate transaction agent and the transaction applicant,
It has
An important matter explanation information support system in which the system server and the terminal device are connected via an Internet line,
The terminal equipment of the real estate transaction agent is:
uploading means for uploading the important matter explanation information and the authentication information of the real estate transaction agent to the system server;
Equipped with
The system server includes:
a transmitting means for transmitting the uploaded important matter explanation information and the authentication information to the terminal device of the transaction applicant;
Equipped with
The terminal device of the transaction applicant is:
receiving means for receiving the important matter explanation information and the authentication information from the system server;
Display means for displaying the important matter explanation information and the authentication information;
means for accepting a predetermined operation as proof that the transaction applicant has confirmed the important matter explanation information and the authentication information;
Equipped with
An information support system for explaining important matters.
前記所定の操作を受け付ける手段は、前記取引申込者が前記重要事項説明情報を確認したことの証明としての指定情報の入力を受け付ける、
請求項1記載の重要事項説明情報支援システム。
The means for accepting the predetermined operation accepts input of specified information as proof that the transaction applicant has confirmed the important matter explanation information.
The important matter explanation information support system according to claim 1.
宅地建築取引業者と取引申込者とがそれぞれ有する端末機器と、
データベースサーバとを、
通信ネットワークを介して接続する重要事項説明情報支援システムサーバであって、
前記宅地建築取引業者の前記端末機器は、
重要事項説明情報と、前記宅地建築取引業者の認証情報とを、前記データベースサーバにアップロードするアップロード手段、
を備え、
前記取引申込者の前記端末機器は、
前記重要事項説明情報と前記認証情報とを、前記重要事項説明情報支援システムサーバから受信する受信手段と、
前記重要事項説明情報と前記認証情報とを、表示する表示手段と、
前記取引申込者が前記重要事項説明情報と前記認証情報とを確認したことの証明としての所定の操作を受け付ける手段、
を備え、
前記重要事項説明情報支援システムサーバは、
前記重要事項説明情報と前記認証情報との表示要求を、前記取引申込者の前記端末機器から受信する手段と、
前記重要事項説明情報と前記認証情報とを、前記データベースサーバから取得する手段と、
前記データベースサーバから取得された前記重要事項説明情報と前記認証情報とを、前記取引申込者の前記端末機器に送信する手段と、
を有してなる、
ことを特徴とする重要事項説明情報支援システムサーバ。
Terminal equipment owned by both the real estate transaction agent and the transaction applicant,
database server and
An important matter explanation information support system server connected via a communication network,
The terminal equipment of the real estate transaction agent is:
uploading means for uploading important matter explanation information and authentication information of the real estate transaction agent to the database server;
Equipped with
The terminal device of the transaction applicant is:
receiving means for receiving the important matter explanation information and the authentication information from the important matter explanation information support system server;
Display means for displaying the important matter explanation information and the authentication information;
means for accepting a predetermined operation as proof that the transaction applicant has confirmed the important matter explanation information and the authentication information;
Equipped with
The important matter explanation information support system server is
means for receiving a display request for the important matter explanation information and the authentication information from the terminal device of the transaction applicant;
means for acquiring the important matter explanation information and the authentication information from the database server;
means for transmitting the important matter explanation information and the authentication information acquired from the database server to the terminal device of the transaction applicant;
consisting of
An important matter explanation information support system server characterized by:
前記所定の操作を受け付ける手段は、前記取引申込者が前記重要事項説明情報を確認したことの証明としての指定情報の入力を受け付ける、
請求項3記載の重要事項説明情報支援システムサーバ。
The means for accepting the predetermined operation accepts input of specified information as proof that the transaction applicant has confirmed the important matter explanation information.
The important matter explanation information support system server according to claim 3.
前記重要事項説明情報は、
重要事項説明書類、
を含み、
前記アップロード手段は、前記重要事項説明書類から変換されたPDFデータを、前記データベースサーバにアップロードする、
請求項4記載の重要事項説明情報支援システムサーバ。
The above important matter explanation information is
Documents explaining important matters,
including;
The uploading means uploads the PDF data converted from the important matter explanation document to the database server.
The important matter explanation information support system server according to claim 4.
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