JP2023147979A - Information processing device and information processing method - Google Patents

Abstract

To utilize a stamp card further effectively.SOLUTION: An information processing device comprises: a storage unit 22 which stores user identification information for identifying a user, a digitized stamp card which records a digitized stamp given to the user, shop identification information which identifies a shop which can give a stamp corresponding to the stamp card owned by the user to the user by visiting the shop or purchasing a commodity sold at the shop, and a shop notification condition set by the shop which is a condition for notifying the user's information terminal of shop guidance information on the shop, in association with each other; a user identification unit 231 which identifies user information on the user; a determination unit 232 which determines whether or not the user satisfies the shop notification condition, on the basis of the user information identified by the user identification unit 231; and a notification unit 233 which notifies the information terminal of the shop guidance information on the shop if the determination unit 232 determines that the user satisfies the shop notification condition.SELECTED DRAWING: Figure 3

Description

The present invention relates to an information processing device and an information processing method for adding a stamp to an electronic stamp card.

A technique has been proposed for assigning points to electronic stamp cards (for example, Patent Document 1).

Patent No. 6978576

With the technology described in Patent Document 1, it is not possible for the store to notify the user who has issued the stamp card of the provision of information as a stamp-granting store in an appropriate situation or at an appropriate timing. For this reason, there is a problem in that the store cannot effectively convey to the user the promotional activities through the provision of stamps, and the user may not be able to effectively utilize the stamp card.

The present invention has been made in view of these points, and it is an object of the present invention to provide an information processing device and an information processing method that allow stores and customers to utilize stamp cards more effectively.

An information processing device according to a first aspect of the present invention includes user identification information for identifying a user, an electronic stamp card that records an electronic stamp given to the user, and Store identification information for identifying the store that can give the user a stamp corresponding to the stamp card held by the user by purchasing a product sold at the store, and store guide information regarding the store. a storage unit that associates and stores store notification conditions set by the store, which are conditions to be notified to the user's information terminal; a user identification unit that identifies user information regarding the user; a determination unit that determines whether the user satisfies the store notification condition based on the user information; and a store guide regarding the store when the determination unit determines that the user satisfies the store notification condition. and a notification unit that notifies the information terminal of information.

The user information includes location information indicating the location of the information terminal, and the notification unit is configured to notify the information terminal of the store when the determination unit determines that the location information satisfies the store notification condition. Guidance information may be notified. The notification unit is configured to notify the information terminal when the determination unit determines that the location information satisfies the store notification condition, which is that the information terminal is located within a predetermined distance from the location of the store. The store guide information may be notified to the store information.

The user information includes a history of payments made by the user at a store that corresponds to the store notification condition, and the notification unit is configured such that the payment history included in the user information specified by the user identification unit meets the store notification condition. When the determination unit determines that the following is satisfied, the information terminal may be notified of the store guide information.

The user information includes the user information including attribute information indicating attributes of the user, and the notification unit is configured to determine that the attribute of the user indicated by the attribute information included in the user information specified by the user specifying unit is the store. When the determination unit determines that the notification condition is satisfied, the store guide information may be notified to the information terminal.

The user information includes an application history in which the stamp corresponding to the stamp card held by the user was applied at a store corresponding to the store notification condition, and the notification unit is configured to identify the user identified by the user identification unit. When the determination unit determines that the provision history included in the information satisfies the store notification condition, the information terminal may be notified of the store guide information.

The information processing device further includes a charge specifying unit that specifies a billing amount to be charged to the store regarding the store guide information based on whether the notification unit has notified the store guide information to the information terminal. Good too. The fee identification unit may identify a billing amount to be charged to the store corresponding to the store guidance information, based on the number of times the notification unit notifies the information terminal of the store guidance information.

The information processing device charges the store corresponding to the store guide information based on whether a stamp corresponding to the stamp card held by the user of the information terminal that notified the store guide information is attached. The system may further include a charge specifying unit that specifies the amount to be billed. The information processing device stores the information processing information corresponding to the store guidance information based on whether or not the stamp corresponding to the stamp card given to the user of the information terminal that notified the store guidance information has been exchanged for a benefit. The store may further include a charge specifying unit that specifies the billing amount to be billed to the store.

When the determination unit determines that the user satisfies the store notification condition, the notification unit notifies the information terminal of the store guidance information, and also notifies the store corresponding to the store guidance information. The associated device may be notified of the store guide information.

When the stamp corresponding to the stamp card is given, the information processing device displays a stamp image corresponding to the stamp on the information terminal, and displays the remaining stamp image required until a predetermined benefit is given. The information processing apparatus may further include a display control section that transmits display control information for displaying the amount of stamps on the information terminal to the information terminal.

The storage unit stores the user identification information, a plurality of store identification information each identifying a plurality of stores having a relationship with each other, the stamp card, and the store notification condition in association with each other, and stores the user identification information in association with the store notification condition. When the determination unit determines that the user satisfies the store notification condition, the unit stores the information stored in association with the user identification information of the user corresponding to the user information specified by the user identification unit. Store identification information of a plurality of stores may be specified, and the store guide information regarding the plurality of stores may be notified to the information terminal of the user.

An information processing apparatus according to a second aspect of the present invention is an electronic processing apparatus that records user identification information for identifying a user and an electronic stamp given to the user by purchasing a predetermined product. Notify the user's terminal of the stamp card, store identification information for identifying a store that sells products that can be given a stamp corresponding to the stamp card when purchased by the user, and store guide information regarding the store. a storage unit that stores store notification conditions in association with store notification conditions; a user specifying unit that specifies user information regarding the user; and a user specifying unit that specifies user information regarding the user; a determination unit that determines whether the user satisfies the store notification condition; and a notification unit that notifies the user's information terminal of store guide information regarding the store when the determination unit determines that the user satisfies the store notification condition. , is provided.

An information processing method according to a third aspect of the present invention includes the steps of specifying user information regarding a user, which is executed by a computer, user identification information for identifying the user, and a computerized stamp given to the user. identify a store that can give the user a stamp corresponding to the stamp card held by the user by visiting the store or purchasing products sold at the store; identified by referring to a storage unit that stores store identification information for the store in association with store notification conditions set by the store, which are conditions for notifying the user's information terminal of store guide information regarding the store. a step of determining whether the user satisfies the store notification condition based on the user information; and when it is determined that the user satisfies the store notification condition, store guide information regarding the store is transmitted to the information terminal; and a step of notifying the user.

An information processing method according to a fourth aspect of the present invention includes the steps of specifying user information regarding a user, which is executed by a computer, user identification information for identifying the user, and purchasing a predetermined product. A stamp card that records the digitized stamp given to the user, and a store identification for identifying the store that sells the product that can be given a stamp when purchased on the digitized stamp card held by the user. The store notification conditions are determined based on the specified user information by referring to a storage unit that stores information in association with store notification conditions that are conditions for notifying the user's information terminal of store guidance information regarding the store. a step of determining whether or not the user satisfies the store notification condition; and when it is determined that the user satisfies the store notification condition, the store notification condition is stored in association with the user identification information of the user corresponding to the specified user information. and notifying the information terminal of the user of the store guide information regarding the store corresponding to the store identification information.

According to the present invention, it is possible to utilize stamp cards more effectively.

An overview of an information processing system according to a first embodiment is shown. An example of displaying an electronic stamp card is shown. The configuration of the information processing device is shown. An example of stamp card information stored in the storage unit is shown. An example of stamp related information stored in the storage unit is shown. An example of store information stored in the storage unit is shown. An example of store guide information notified by the notification unit is shown. It is a flowchart which shows the processing procedure of notification of store guide information by an information processing device.

<First embodiment>
[Overview of information processing system]
FIG. 1 shows an overview of an information processing system S according to a first embodiment. The information processing system S includes an information terminal 1 and an information processing device 2. The information terminal 1 is, for example, a smartphone. Information terminal 1 communicates with information processing device 2 via a network. When a user purchases a product or service (hereinafter referred to as "product, etc.") at a store, the information terminal 1 allows the store terminal 3 installed in the store to read a two-dimensional code such as a barcode. etc. will be settled. The store terminal 3 performs payment by transmitting a payment request to the information processing device 2 based on the read two-dimensional code. The information terminal 1 may read a two-dimensional code displayed by the store and transmit a payment request based on the read two-dimensional code to the information processing device 2.

The information processing device 2 is, for example, a server. Information processing device 2 communicates with information terminal 1 and store terminal 3 via a network. The information processing device 2 periodically acquires location information indicating the location of the information terminal 1 and user identification information that identifies the user from the information terminal 1, and associates the user identification information with the most recently acquired location information. I remember.

The information processing device 2 stores an electronic stamp card held by the user of the information terminal 1. When the payment for the product or the like is completed in response to the received payment request, the information processing device 2 determines whether the payment satisfies the conditions for giving a stamp. When the information processing device 2 determines that the payment satisfies the conditions for adding a stamp, the information processing device 2 provides display control information for providing an additional stamp to the user and displaying a stamp card to which an additional stamp has been added. Send to information terminal 1. Note that the information processing device 2 may provide a stamp to the user with an additional condition that the request to provide a stamp has been received from the information terminal 1 or the store terminal 3.

A stamp is an intangible value that is given when purchasing a product or the like. When a user accumulates a predetermined number of stamps, a privilege is given to the user. The stamp is not limited to one similar to a seal imprint of a stamp, and may be expressed as a score or a gauge. An electronic stamp card is composed of at least one of text data and image data indicating the number of stamps that a user has accumulated. At least either the information terminal 1 or the information processing device 2 stores the stamp card in a nonvolatile memory in association with the user.

FIG. 2 shows an example of a display of an electronic stamp card. In the stamp card shown in FIG. 2, the same number of stamps as the number of stamps given to the user so far are displayed within the frame of the stamp card. The information processing device 2 may increase the number of stamps displayed within the frame of the stamp card by one when information indicating that the information terminal 1 has accepted an operation to give a stamp to the user is obtained.

After the payment for the product, etc. is completed, the information terminal 1 receives information indicating that a stamp has been added to this stamp card from the information processing device 2, and the information terminal 1 receives information from the information processing device 2 indicating that a stamp has been added to this stamp card, and the information terminal 1 receives information indicating that a stamp has been added to this stamp card, and the information terminal 1 receives information from the information processing device 2 indicating that a stamp has been added to this stamp card. Displays the stamp given when the operation of the employee is accepted. Further, when the information terminal 1 receives information indicating that a stamp has been added to the stamp card from the information processing device 2 after the payment for the product, etc. is completed, the information terminal 1 may display the added stamp. good. The manner in which the information terminal 1 displays the stamp is arbitrary; the information terminal 1 may display the stamp within the image area of the stamp card, or may display the stamp without displaying the image of the stamp card. .

The store terminal 3 is, for example, a computer. The store terminal 3 communicates with the information processing device 2 via the network. The store terminal 3 is installed in a store where stamps corresponding to stamp cards can be attached. Further, the store terminal 3 may be managed by a manager of this store.

The information processing system S relates to a store (hereinafter referred to as a "stamp giving store") that can give a user a stamp corresponding to a stamp card held by the user by visiting the store or purchasing products sold at the store. It is characterized by being configured so that store guide information can be notified to the information terminal 1. Hereinafter, with reference to FIG. 1, a process flow in which the information processing system S notifies the information terminal 1 of store guide information will be described.

The store terminal 3 receives settings for conditions for notifying the user's information terminal 1 of store guidance information regarding the store (hereinafter also referred to as store notification conditions), and transmits the set store notification conditions to the information processing device 2 ( (1) in Figure 1). The store guide information is, for example, information indicating that the store is given a stamp that is displayed on the information terminal 1 over a map. The store guide information may be information indicating details of benefits available at the store. An example of the benefit is a coupon for receiving a discount on the price of a product. The store notification condition is, for example, that the user's information terminal 1 is located within a predetermined distance from the store location. The store notification condition may be that the user's information terminal 1 is located in a specific area near the store (such as the nearest station to the store).

The information processing device 2 acquires user identification information for identifying the user from the information terminal 1 that has received the user's operation to start an application for displaying a stamp card. The information processing device 2 identifies user information corresponding to the acquired user identification information ((2) in FIG. 1). The user information is information indicating user attributes, user behavior, or user status, and includes, for example, location information indicating the location of the user's information terminal 1. The user information may include a history of payments made by the user at the store that provided the stamp. The user information may include user information including attribute information indicating attributes of the user. The user information may include a history of stamps that have been added to stamp cards held by the user at stamp-giving stores. The application history may include information as to whether the user owns a stamp card corresponding to a stamp that can be provided at a stamp application store.

The information processing device 2 determines whether the user satisfies the store notification condition based on the specified user information ((3) in FIG. 1). When the information processing device 2 determines that the user satisfies the store notification conditions, the information processing device 2 notifies the user's information terminal 1 of the store guide information ((4) in FIG. 1).

In this way, the information processing device 2 notifies the information terminal 1 of the user who satisfies the store notification condition set by the store terminal 3 of the store guide information. Therefore, the information processing device 2 can guide the user to the stamp-granting store in an appropriate situation or timing set by the store terminal 3, and can enable the user to effectively utilize the stamp card.

[Configuration of information processing device 2]
FIG. 3 shows the configuration of the information processing device 2. As shown in FIG. The information processing device 2 includes a communication section 21, a storage section 22, and a control section 23. The communication unit 21 is an interface for communicating with the information terminal 1 via a network. The storage unit 22 is a storage medium including a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The storage unit 22 stores programs executed by the control unit 23.

The storage unit 22 records an electronic stamp given to the user by visiting one of the plurality of stores or purchasing a product at one of the plurality of stores in association with user identification information that identifies the user. I remember the stamp card. Storing a stamp card means storing stamp card information indicating the stamp ID and the amount of stamps given to the user. The amount of stamps is, for example, the number of stamps, but it may also be a numerical value such as the rate of arrival or degree of achievement up to the awarding of benefits. The stamp card information stored in the storage unit 22 may be further associated with a threshold value or condition corresponding to the number of stamps that can be exchanged for a reward. Further, the stamp card information stored in the storage unit 22 may be further associated with a threshold value or condition corresponding to the number of stamps that can be given a benefit.

FIG. 4 shows an example of stamp card information stored in the storage unit 22. As shown in FIG. 4, the stamp card information is associated with user identification information, a stamp card ID for identifying the type of stamp card, and the number of stamps corresponding to the stamp card given to the user. ing.

In the example in the first row from the top of FIG. 4, the user with user identification information "U0001" owns a stamp card with stamp card ID "S001", and the number of stamps given to the user corresponding to this stamp card is , indicates that there are "8" pieces. In the example in the second row from the top of FIG. 4, a user with the same user identification information "U0001" owns a stamp card with stamp card ID "S002", and the number of stamps corresponding to this stamp card is given to the user. indicates that there are "7" pieces. In the example in the fourth row from the top of FIG. 4, the user with user identification information "U0003" has a stamp card with stamp card ID "S001", and the number of stamps given to the user corresponding to this stamp card is , it shows that there are "4" pieces.

The storage unit 22 also stores stamp-related information in which the stamp card ID is associated with store identification information (hereinafter also referred to as store ID) for identifying a store where a stamp can be given. FIG. 5 shows an example of stamp-related information stored in the storage unit 22. For example, the example in FIG. 5 shows that the stamp corresponding to the stamp card ID "S001" is given at the store with the store ID "T0001", the store with the store ID "T0002", and the store with the store ID "T0003". ing.

In the stamp-related information stored in the storage unit 22, the stamp card ID may be associated with a plurality of store IDs, each of which identifies a plurality of stores that are related to each other. The stamp-related information stored in the storage unit 22 may further be associated with conditions for granting a stamp corresponding to the stamp card to the user. For example, the conditions for receiving a stamp include visiting a stamp-granting store, or purchasing products or services sold at a stamp-granting store for a predetermined amount or more.

The storage unit 22 also stores store information in which a store ID, a store location, and a store notification condition, which is a condition for notifying the user's information terminal 1 of store guide information regarding the store, are associated. FIG. 6 shows an example of store information stored in the storage unit 22. As shown in FIG. 6, in the store information stored in the storage unit 22, a store ID, a store name, a store location, and a store notification condition are associated with each other.

The store notification conditions are set, for example, by the store terminal 3 of the target store to be guided by the store guide information. The location of the store is expressed, for example, in latitude and longitude. In the example in the first row from the top of FIG. 6, the store name of the store ID "T0001" is "A", the latitude and longitude of the store are X1 and Y1 in order, and the store notification condition is "Condition P". ”. In the example in the third row from the top of FIG. 6, the store name of the store ID "T0003" is "C", the latitude and longitude of the store's location are X3 and Y3, and the store notification condition is "Condition R". ”. Further, the store information does not need to store the location of the store.

The storage unit 22 stores a user information table that associates user identification information with user information regarding the user. The user information includes location information indicating the location of the user's information terminal 1. The storage control unit (not shown) acquires location information indicating the information terminal 1 and user identification information from the information terminal 1, and associates the acquired user identification information with the acquired user information including the most recent location information. A user information table is stored in the storage unit 22 in advance.

The user information may include, for example, a history of payments made by the user at a store. The payment history includes the user's payment amount, the payment date and time when each payment was processed, and information indicating the products or services purchased by the user. Payment may be made by credit card or by account transfer, and the fee may be added to the usage fee for the communication service provided by the communication carrier. A storage control unit (not shown) updates the payment history so that the executed payment is included in the payment history and stores it in the storage unit 22 every time a user makes a payment.

The user information may include an application history indicating a history of application of a stamp corresponding to a stamp card held by the user at a store. The grant history includes information indicating the amount of stamps given to the user, the date and time each stamp was given, and the store ID of the store to which the stamps were given. Each time a stamp corresponding to a stamp card is attached, the storage control section updates the attachment history of the user information and stores it in the storage section 22 in advance so that the attached stamp is included in the attachment history. The user information may include attribute information indicating attributes of the user. The user attributes include the user's age, gender, address, preferences, and the like. User attributes are set in advance by the user.

The control unit 23 in FIG. 3 is, for example, a CPU (Central Processing Unit). The control unit 23 functions as a user specifying unit 231 , a determining unit 232 , a notification unit 233 , a charge specifying unit 234 , and a display control unit 235 by executing the program stored in the storage unit 22 .

The user identification unit 231 communicates with the information terminal 1 via the communication unit 21. The user identification unit 231 identifies user information regarding the user. For example, the user identification unit 231 identifies user information stored in the storage unit 22. First, the user identification unit 231 acquires user identification information for identifying the user from the information terminal 1 that has received the user's operation to start an application for displaying a stamp card. The user identification unit 231 refers to the user information table stored in the storage unit 22 and identifies user information stored in association with the acquired user identification information.

Note that the method by which the user identification unit 231 identifies user information is not limited to the example of identifying user information corresponding to the user identification information acquired from the information terminal 1. For example, the user identification unit 231 may identify user information corresponding to all user identification information stored in the user information table of the storage unit 22 at predetermined intervals. The predetermined period is set in advance by the store terminal 3, for example. For example, the user identification unit 231 identifies user information including a history of payments made by the user at a store. Further, the user specifying unit 231 may specify user information including attribute information indicating attributes of the user.

The user specifying unit 231 may specify user information including a history of adding stamps corresponding to stamp cards held by the user at a store. The grant history includes information indicating the amount of stamps given to the user, the date and time each stamp was given, and the store ID of the store to which the stamps were given.

Further, the user identification unit 231 may identify user information including location information indicating the location of the user's information terminal 1. For example, when user identification information is acquired from the information terminal 1, the user identification unit 231 refers to the user information table stored in the storage unit 22, and stores it in the storage unit 22 in association with the acquired user identification information. User information including location information may be specified.

[Determination of store notification conditions]
The determination unit 232 determines whether the user satisfies the store notification condition based on the user information specified by the user identification unit 231. First, the determination unit 232 refers to the stamp card information (FIG. 4) stored in the storage unit 22, and determines which stamp card information is stored in association with the user identification information of the user corresponding to the user information identified by the user identification unit 231. Specify the stamp card ID.

The determining unit 232 refers to the stamp related information stored in the storage unit 22 (see FIG. 5) and identifies the store ID stored in association with the identified stamp card ID. The determining unit 232 refers to the store information stored in the storage unit 22 (see FIG. 6) and identifies store notification conditions stored in association with the identified store ID.

The determination unit 232 determines whether the user satisfies the specified store notification condition. For example, when the determination unit 232 specifies a store notification condition that requires the information terminal 1 to be located within a predetermined distance from the store location, the determination unit 232 determines the location of the user included in the user information specified by the user identification unit 231. is within a predetermined distance from the store location. The predetermined distance is set in advance by the store terminal 3, for example.

When the determination unit 232 specifies a store notification condition related to payment history, the determination unit 232 determines whether the payment history included in the user information specified by the user identification unit 231 satisfies this store notification condition. For example, when the determining unit 232 specifies a store notification condition that requires the user's total payment amount in the past month to be 10,000 yen or more, the determining unit 232 determines the payment history included in the user information specified by the user specifying unit 231. , it is determined whether the user's total payment amount in the most recent month is 10,000 yen or more.

When determining a store notification condition regarding a user attribute, the determining section 232 determines whether the user attribute included in the user information specified by the user specifying section 231 satisfies this store notification condition. For example, when the user specifying unit 231 specifies a store notification condition that requires the user's age to be in their 20s or 30s, the determining unit 232 determines the attributes included in the user information specified by the user specifying unit 231. It is determined whether the age of the user indicated by the information is in their 20s or 30s.

When the determination unit 232 specifies a store notification condition regarding the stamp application history, the determination unit 232 refers to the stamp application history included in the user information specified by the user identification unit 231 and determines whether the store corresponding to the store notification condition It is determined whether the history of stamps given to users satisfies store notification conditions. For example, when the determining unit 232 specifies a store notification condition that requires that the user has not been issued a stamp card corresponding to a stamp that can be given at a store corresponding to the store notification condition, the determining unit 232 determines that the user specifying unit 231 With reference to the stamp application history included in the specified user information, it is determined whether or not a stamp card corresponding to a stamp that can be provided at a store corresponding to the store notification condition has not been issued to the user.

Further, when the determination unit 232 specifies a store notification condition that requires that the stamp corresponding to the stamp card has never been given to a user at a predetermined store specified in the store notification condition, the determination unit 232 determines that the user identification unit It may be determined whether or not a stamp has never been given to a user at a specified store by referring to the stamp giving history included in the user information specified in step 231. When the determination unit 232 specifies a store notification condition that requires that the user has never been given a stamp at the store with the target store ID notified by the store guide information corresponding to the store notification condition, It may be determined whether a stamp has never been given to a user at the store with the store ID.

In addition, when the determination unit 232 specifies a store notification condition that requires that a stamp corresponding to the stamp card has been attached a predetermined number of times or more, the determination unit 232 determines that the stamp card is stamped in the attachment history included in the user information specified by the user identification unit 231. It may be determined whether or not it has been given a predetermined number of times or more. The predetermined number of times is set in advance by the store terminal 3, for example. The determination unit 232 outputs information indicating the determination result to the notification unit 233.

[Notification of store information]
The notification unit 233 communicates with the information terminal 1 via the communication unit 21. The notification unit 233 notifies the information terminal 1 of store guide information regarding the store when the determination unit 232 determines that the user satisfies the store notification conditions. On the other hand, when the determination unit 232 determines that the user does not satisfy the store notification conditions, the notification unit 233 does not notify the information terminal 1 of store guide information regarding this store.

For example, the notification unit 233 notifies the information terminal 1 of store guide information indicating the location of the store. More specifically, when the determining unit 232 determines that the user satisfies the store notification condition, the notification unit 233 refers to the store information (see FIG. 6) stored in the storage unit 22 and sets the store notification condition. The location of the store stored in association with is specified. The notification unit 233 notifies the information terminal 1 of the user corresponding to the user information specified by the user identification unit 231 of the location of the specified store.

FIG. 7 shows an example of store guide information notified by the notification unit 233. The image shown in FIG. 7 is displayed on the information terminal 1. The circle shown in FIG. 7 indicates the location of the stamp-granting store corresponding to the stamp card held by the user. At the bottom of FIG. 7 is shown a message that guides the user to the store: ``If you shop at the store marked with a circle, you will receive a stamp on the stamp card.''

The notification unit 233 transmits information when the determination unit 232 determines that the location information included in the user information satisfies the store notification condition that the information terminal 1 is located within a predetermined distance from the store location. Store guide information for this store is notified to the terminal 1. On the other hand, when the determining unit 232 determines that the location information included in the user information does not satisfy the store notification condition that the information terminal 1 is located within a predetermined distance from the store location, the notification unit 233 , the information terminal 1 is not notified of the store guide information of this store. In this way, the notification unit 233 can notify users near the store of store guidance information.

Furthermore, when the determination unit 232 determines that the payment history included in the user information identified by the user identification unit 231 satisfies the store notification conditions, the notification unit 233 transmits store guide information of this store to the information terminal 1. Notice. On the other hand, when the determination unit 232 determines that the user's payment history does not satisfy the store notification conditions, the notification unit 233 does not notify the information terminal 1 of the store guide information of this store. In this way, the notification unit 233 can notify users who have purchasing tendencies that the store wants to attract, of store guide information regarding this store.

When the determination unit 232 determines that the user attribute indicated by the attribute information included in the user information identified by the user identification unit 231 satisfies the store notification condition, the notification unit 233 sends information to the information terminal 1 to inform the information terminal 1 of this store. Notify guidance information. The notification unit 233 does not notify the information terminal 1 of the store guide information of this store when the determination unit 232 determines that the user's attributes do not satisfy the store notification conditions. In this way, the notification unit 233 can notify the store guide information to users whose attributes the store wants to attract.

When the determination unit 232 determines that the stamp application history included in the user information identified by the user identification unit 231 satisfies the store notification conditions, the notification unit 233 transmits store guide information of this store to the information terminal 1. Notice. The notification unit 233 does not notify the information terminal 1 of the store guide information of this store when the determination unit 232 determines that the stamp application history does not satisfy the store notification condition. In this way, the notification unit 233 notifies users who are not effectively using their stamp cards or users who are actively collecting stamps corresponding to their stamp cards of store guide information regarding stamp-granting stores. I can do it.

When the determination unit 232 determines that the user satisfies the store notification conditions, the notification unit 233 notifies the information terminal 1 of the store guidance information, and also notifies the device associated with the store corresponding to the store guidance information. Store guide information may be notified. The device associated with the store is, for example, the store terminal 3. The device associated with the store may be a terminal of a store operator, or a predetermined terminal associated with the store. The predetermined terminal associated with the store is, for example, a terminal managed by a distributor that transports products to the store. The notification unit 233 does not need to notify the store guidance information to the store terminal 3 corresponding to the store guidance information when the determination unit 232 determines that the user does not satisfy the store notification condition. The notification unit 233 notifies the user of the store guide information, since the number of users visiting the store may increase. It is possible to enable the store to understand that the notification has been made.

[Related store notification]
The notification unit 233 may notify the user's information processing device 2 of store guide information of a plurality of stores that are related to each other. The multiple stores that are related to each other are, for example, multiple restaurants or convenience stores that belong to the same chain. More specifically, when the determination unit 232 determines that the user satisfies the store notification condition, the notification unit 233 associates the stamp card ID with a plurality of store IDs that respectively identify a plurality of stores that are related to each other. The stamp related information is read from the storage unit 22. The notification unit 233 refers to the read stamp-related information and identifies the store IDs of the plurality of stores stored in association with the user identification information of the user corresponding to the user information identified by the user identification unit 231.

The notification unit 233 notifies the user's information terminal 1 of store guide information regarding the specified plurality of stores. In this way, the notification unit 233 notifies the store guide information of a plurality of mutually related stamp giving stores, so that the user can buy a stamp card at a store that is easier to visit among the notified stores. You can get the corresponding stamp.

[Identification of amount billed to store]
The business operator that manages the information processing device 2 charges the stamp-granting store a fee for the service of guiding the user to the stamp-granting store corresponding to the stamp card held by the user. The fee specifying unit 234 specifies the amount of fee charged by the business operator managing the information processing device 2 to the store providing the stamp.

The fee identification unit 234 identifies the amount to be charged to the store regarding the store guidance information, based on whether the notification unit 233 has notified the information terminal 1 of the store guidance information. For example, the charge specifying unit 234 specifies, as the billed amount, an amount proportional to the number of users to whom the notification unit 233 has notified the store guide information of the store at least once.

The fee identification unit 234 may identify the amount to be charged to the store regarding the store guidance information based on the number of times the notification unit 233 has notified the information terminal 1 of the store guidance information. For example, the fee specifying unit 234 may specify, as the billed amount, an amount proportional to the number of times the notification unit 233 notifies the user's information terminal 1 of the store guide information of the store. When the notification unit 233 notifies the store guide information of a store to the information terminals 1 of multiple users, the charge specifying unit 234 charges the fee in proportion to the total number of times the store guide information is notified to the information terminals 1 of the multiple users. The amount may be specified as the billed amount.

The charge specifying unit 234 specifies the billing amount to be charged to the store corresponding to the store guide information based on whether a stamp corresponding to the stamp card held by the user of the information terminal 1 that notified the store guide information has been attached. You may. For example, the fee identification unit 234 determines the total number of stamp cards to which a stamp corresponding to the stamp card has been attached at least once after notification of the store guidance information, among the stamp cards held by all users who have been notified of the store guidance information. An amount proportional to the amount may be specified as the billed amount.

The fee identification unit 234 charges the store corresponding to the store guidance information based on whether the stamp corresponding to the stamp card given to the user of the information terminal 1 that notified the store guidance information has been exchanged for a benefit. The amount may be specified. For example, the fee specifying unit 234 calculates an amount proportional to the total number of users who have exchanged stamps corresponding to stamp cards for rewards at least once after notification of store guidance information among the users of information terminal 1 who have been notified of store guidance information. It may be specified as the billed amount. In this way, the charge specifying unit 234 can specify an appropriate billing amount corresponding to the service of providing store guide information to the user.

[Display of stamp cards, etc.]
The display control unit 235 transmits information to be displayed on at least one of the information terminal 1 and the store terminal 3 to at least one of the information terminal 1 and the store terminal 3 via the communication unit 21 . The display control unit 235 transmits display control information for displaying the stamp card held by the user to the user's information terminal 1.

First, the display control unit 235 stores the user identification information in the storage unit 22 when the user identification unit 231 acquires user identification information from the information terminal 1 that has received the user's operation to start an application for displaying a stamp card. The stamp card ID and the number of stamps associated with the acquired user identification information are identified by referring to the stamp card information (see FIG. 4). The display control unit 235 transmits display control information for displaying the specified number of stamps in the image area of the stamp card with the specified stamp card ID to the information terminal 1.

Furthermore, when the payment for the product or the like is completed, the display control unit 235 may determine whether the payment satisfies the conditions for adding a stamp. When the display control unit 235 determines that this payment satisfies the conditions for giving a stamp, the display control unit 235 provides display control for giving an additional stamp to the user and displaying the stamp card after the additional stamp has been given. Information may also be transmitted to the information terminal 1.

If a stamp is attached to the user on the stamp card to be displayed, the display control unit 235 transmits display control information to the information terminal 1 for displaying a stamp image corresponding to the attached stamp. The display control unit 235 may transmit to the information terminal 1 display control information for displaying on the information terminal 1 the amount of remaining stamps required before exchanging for a predetermined benefit in this stamp image. The amount of stamps is, for example, the number of stamps, but may also be the rate of attainment or degree of achievement up to the awarding of benefits.

The display control unit 235 transmits information indicating the billing amount specified by the fee specifying unit 234 to the store terminal 3 of the billing destination store. For example, the display control unit 235 transmits display control information for displaying the billing amount specified by the charge specifying unit 234 to the information terminal 1.

[Processing procedure for notification of store information]
FIG. 8 is a flowchart showing a processing procedure for notifying store guide information by the information processing device 2. As shown in FIG. This processing procedure starts, for example, when the information terminal 1 receives a user's operation to start an application for using an electronic stamp card.

First, the user identification unit 231 acquires user identification information from the information terminal 1 that has received the user's operation to start an application for displaying a stamp card (S11). The user identification unit 231 refers to the user information table stored in the storage unit 22 and identifies user information stored in association with the acquired user identification information (S12). The determination unit 232 identifies the store notification condition stored in the storage unit 22 in association with the user identification information acquired by the user identification unit 231 (S13).

The determining unit 232 determines whether the user satisfies the store notification condition based on the user information specified by the user specifying unit 231 (S14). When the determination unit 232 determines that the user satisfies the store notification condition (YES in S14), the notification unit 233 refers to the store information stored in the storage unit 22 and stores the store information in association with the store notification condition. The specified store ID is identified (S15). At this time, the notification unit 233 also specifies the store ID of a store that has a relationship with the store with the specified store ID (S16). The notification unit 233 notifies the user's information terminal 1 of the store guide information of the specified plurality of stores (S17), and ends the process.

When the determination unit 232 determines that the user does not satisfy the store notification conditions (NO in S14), the notification unit 233 does not notify the user's information terminal 1 of the store guide information of the store corresponding to the store notification conditions. , ends the process.

[Effects of the information processing device of the first embodiment]
In the information processing device 2 according to the first embodiment, the notification unit 233 notifies the information terminal 1 of the user who satisfies the store notification condition set by the store terminal 3 of store guide information. Therefore, the notification unit 233 can guide the user to a store that can give a stamp corresponding to the stamp card held by the user in an appropriate situation or timing set by the store terminal 3, so that the user can validate the stamp card. It can be made available for use.

<Second embodiment>
In the first embodiment, an example was described in which the display control unit 235 notifies store guide information regarding a store where a stamp is given for visiting a predetermined store or purchasing a product within a predetermined store. . In the second embodiment, an example will be described in which the notification unit 233 notifies a stamp-granting store that sells a product that can be given a stamp corresponding to a stamp card that gives a stamp for purchasing a predetermined product or the like. do.

In the second embodiment, the storage unit 22 of the information processing device 2 stores a computerized stamp card that records user identification information and a computerized stamp given to the user by purchasing a predetermined product. , a store ID for identifying a store that sells a product that can be given a stamp corresponding to a stamp card when purchased by a user, and store notification conditions are stored in association with each other. The predetermined product is, for example, ○○ bread made by company A. Store notification conditions are set for each type of stamp card, for example, by a manufacturer of a product to which a stamp corresponding to the stamp card is attached upon purchase. Further, the store notification conditions may be set by the user or the store providing the stamp.

In the second embodiment, similarly to the first embodiment, the stamp-related information stored in the storage unit 22 is associated with a stamp card ID and a store ID. The store information stored in the storage unit 22 is associated with a store ID, a store location, and store notification conditions.

Similar to the first embodiment, the notification unit 233 notifies the user's information terminal 1 of store guide information regarding the store when the determination unit 232 determines that the user satisfies the store notification conditions. If the determining unit 232 determines that the user does not satisfy the store notification conditions, the notification unit 233 does not notify the user's information terminal 1 of store guide information regarding this store.

In the second embodiment, the business operator that manages the information processing device 2 pays a fee for a service that guides users to stamp-granting stores, and the purchase of a product for which a stamp corresponding to a stamp card is to be attached. Invoice the manufacturer. The fee identification unit 234 identifies the amount of fees to be charged to the manufacturer by the business that manages the information processing device 2 using the same method as in the first embodiment. The display control unit 235 transmits information indicating the billing amount specified by the fee identification unit 234 to a manufacturer terminal (not shown) managed by the manufacturer.

[Effects of the information processing device of the second embodiment]
In the information processing device 2 according to the second embodiment, the notification unit 233 notifies store guide information to the information terminal 1 of the user who satisfies the store notification conditions set for each type of stamp card. Therefore, the notification unit 233 can guide the user to a store that can give a stamp corresponding to the stamp card held by the user in an appropriate situation or at an appropriate timing, thereby enabling the user to effectively utilize the stamp card. can.

Furthermore, the present invention makes it possible to contribute to Goal 9 of the Sustainable Development Goals (SDGs) led by the United Nations, "Create a foundation for industry and technological innovation."

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist. be. For example, all or part of the device can be functionally or physically distributed and integrated into arbitrary units. In addition, new embodiments created by arbitrary combinations of multiple embodiments are also included in the embodiments of the present invention. The effects of the new embodiment resulting from the combination have the effects of the original embodiment.

1 Information terminal 2 Information processing device 3 Store terminal 21 Communication section 22 Storage section 23 Control section 231 User identification section 232 Judgment section 233 Notification section 234 Charge identification section 235 Display control section S Information processing system

Claims (16)

User identification information for identifying the user, a computerized stamp card that records the computerized stamp given to the user, and the user by visiting the store or purchasing products sold at the store. store identification information for identifying the store that can give the user a stamp corresponding to the stamp card held by the store, and store guide information regarding the store, which is a condition for notifying the user's information terminal. a storage unit that associates and stores the set store notification conditions;
a user identification unit that identifies user information regarding the user;
a determination unit that determines whether the user satisfies the store notification condition based on the user information specified by the user identification unit;
a notification unit that notifies the information terminal of store guide information regarding the store when the determination unit determines that the user satisfies the store notification condition;
Information processing device. The user information includes location information indicating the location of the information terminal,
The notification unit notifies the information terminal of the store guide information when the determination unit determines that the location information satisfies the store notification condition.
The information processing device according to claim 1. The notification unit is configured to notify the information terminal when the determination unit determines that the location information satisfies the store notification condition, which is that the information terminal is located within a predetermined distance from the location of the store. Notify the store information to
The information processing device according to claim 2. The user information includes a history of payments made by the user at a store corresponding to the store notification condition,
The notification unit notifies the information terminal of the store guide information when the determination unit determines that the payment history included in the user information specified by the user identification unit satisfies the store notification condition. do,
The information processing device according to any one of claims 1 to 3. The user information includes the user information including attribute information indicating attributes of the user,
The notification unit is configured to send the information to the information terminal when the determination unit determines that the attribute of the user indicated by the attribute information included in the user information specified by the user identification unit satisfies the store notification condition. Notify store information,
The information processing device according to any one of claims 1 to 4. The user information includes a history of giving the stamp corresponding to the stamp card held by the user at a store corresponding to the store notification condition,
The notification unit notifies the information terminal of the store guide information when the determination unit determines that the provision history included in the user information specified by the user identification unit satisfies the store notification condition. do,
The information processing device according to any one of claims 1 to 3. further comprising a charge specifying unit that specifies a billing amount to be charged to the store regarding the store guide information based on whether the notification unit has notified the store guide information to the information terminal;
The information processing device according to any one of claims 1 to 6. The charge specifying unit specifies a billing amount to be charged to the store corresponding to the store guide information based on the number of times the notification unit notifies the store guide information to the information terminal.
The information processing device according to claim 7. Based on whether or not a stamp corresponding to the stamp card held by the user of the information terminal that has notified the store guide information is attached, an amount to be charged to the store corresponding to the store guide information is specified. further comprising a rate identification section;
The information processing device according to any one of claims 1 to 6. A billing amount to be charged to the store corresponding to the store guide information based on whether the stamp corresponding to the stamp card given to the user of the information terminal that notified the store guide information has been exchanged for a benefit. further comprising a charge identification unit that identifies the
The information processing device according to any one of claims 1 to 6. When the determination unit determines that the user satisfies the store notification condition, the notification unit notifies the information terminal of the store guidance information, and also notifies the store corresponding to the store guidance information. Notifying the associated device of the store guide information;
The information processing device according to any one of claims 1 to 10. When the stamp corresponding to the stamp card is given, a stamp image corresponding to the stamp is displayed on the information terminal, and the remaining amount of the stamp required until a predetermined privilege is given is determined. further comprising a display control unit that transmits display control information to be displayed on the information terminal to the information terminal;
The information processing device according to any one of claims 1 to 11. The storage unit stores the user identification information, a plurality of store identification information each identifying a plurality of stores having a relationship with each other, the stamp card, and the store notification condition in association with each other,
The notification unit stores information in association with the user identification information of the user corresponding to the user information specified by the user identification unit when the determination unit determines that the user satisfies the store notification condition. identifying store identification information of the plurality of stores located there, and notifying the information terminal of the user of the store guide information regarding the plurality of stores;
The information processing device according to any one of claims 1 to 12. A digitized stamp card that records user identification information for identifying a user, a digitized stamp given to the user upon purchasing a predetermined product, and a digitized stamp card that records the digitized stamp given to the user upon purchasing a predetermined product; Store identification information for identifying a store that sells products that can be given a stamp corresponding to the card, and store notification conditions that are conditions for notifying the user's terminal of store guide information regarding the store are stored in association with each other. storage section and
a user identification unit that identifies user information regarding the user;
a determination unit that determines whether the user satisfies the store notification condition based on the user information specified by the user identification unit;
a notification unit that notifies an information terminal of the user of store guide information regarding the store when the determination unit determines that the user satisfies the store notification condition;
Information processing device. computer executes
identifying user information about the user;
User identification information for identifying the user, a computerized stamp card that records the computerized stamp given to the user, and the user by visiting the store or purchasing products sold at the store. store identification information for identifying the store that can give the user a stamp corresponding to the stamp card held by the store, and store guide information regarding the store, which is a condition for notifying the user's information terminal. a step of determining whether or not the user satisfies the store notification condition based on the specified user information by referring to a storage unit that stores the set store notification condition in association with the store notification condition;
the step of notifying the information terminal of store guidance information regarding the store when it is determined that the user satisfies the store notification condition;
Information processing method. computer executes
and identifying user information about the user;
User identification information for identifying the user, a stamp card that records a computerized stamp given to the user by purchasing a predetermined product, and a computerized stamp card held by the user. Store identification information for identifying a store that sells products that can be given a stamp when purchased and store notification conditions that are conditions for notifying the user's information terminal of store guide information regarding the store are stored in association with each other. determining whether or not the user satisfies the store notification condition based on the identified user information;
When it is determined that the user satisfies the store notification condition, the store guidance regarding the store corresponding to the store identification information stored in association with the user identification information of the user corresponding to the specified user information. Notifying information to the information terminal of the user;
Information processing method.

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