JP2023130623A - Information processing system, information processing method, and information processing program - Google Patents

Abstract

To provide an information processing system, an information processing method and an information processing program superior in convenience for coupon use.SOLUTION: In an information processing system in which a plurality of terminals and a server 5 are connected communicably with each other, a CPU 500C of the server 5 includes functions, such as a reception unit 501, a transmission unit 502, a storage device control unit 503, a coupon information registration unit 504, an inventory information acquisition unit 505, a change unit 506, a generation unit 507, an identification unit 508, and a setting unit 509. The coupon information registration unit 504 registers commodity information received by the reception unit 501 and transmitted from a third terminal and a use condition associated with the commodity information as coupon information. The change unit 506 changes the use condition of the coupon information on the basis of inventory information acquired by the inventory information acquisition unit 505. The identification unit 508 identifies coupon information usable for a commodity corresponding to a commodity code received by the reception unit 501 in the coupon information acquired by a first user.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing system, an information processing method, and an information processing program.

Gift certificates, coupons, discount coupons, etc. (hereinafter referred to as "coupons") that can be exchanged for products and services are issued to attract customers. Conventionally, coupons have been issued by distributing free booklets or information magazines containing the coupons. However, in recent years, with the spread of terminals such as smartphones, coupons have been issued electronically.

For example, in Patent Document 1, when registering a coupon, along with coupon information (for example, product name, discount amount, coupon usage period, usage limit, etc.), target information of the person to whom the coupon is distributed ( A location-linked coupon issuing system has been proposed that registers information such as age, gender, preferences, etc., and issues a coupon when the target person visits the store based on the target person's location information using a mobile terminal. .

Patent No. 6528256

However, in the conventional invention, it is necessary to display the coupons that one wants to use one by one, and there is room for improvement in convenience.

The present invention has been made in view of the above problems, and an object of the present invention is to provide an information processing system, an information processing method, and an information processing program that are more convenient.

In order to solve the above problems, an information processing system of the present invention includes a first terminal including a transmitting section that transmits user information and product information, and a receiving section that receives the user information and product information transmitted from the first terminal. Then, the storage unit that stores the user information and the coupon information acquired by the user is referred to, and among the coupon information acquired by the user, the coupon information that can be used for the product corresponding to the product information received by the receiving unit is selected. a specifying unit for specifying; a transmitting unit for transmitting the coupon information specified by the specifying unit to the first terminal; and a state of the coupon information specified by the specifying unit among the coupon information acquired by the user stored in the storage unit. an information processing apparatus including: a setting section for setting the information to be completed;

According to the present invention, it is possible to provide an information processing system, an information processing method, and an information processing program that are more convenient.

1 is a diagram illustrating an example of a schematic configuration of an information processing system according to an embodiment. It is a diagram showing an example of the configuration of a first terminal according to an embodiment. It is a figure showing an example of the composition of the 2nd terminal concerning an embodiment. FIG. 1 is a diagram illustrating an example of a configuration of a server according to an embodiment. It is a figure showing an example of the screen displayed on the 2nd terminal concerning an embodiment. It is a figure showing an example of the screen displayed on the 2nd terminal concerning an embodiment. 3 is a flowchart illustrating an example of processing by the information processing system according to the embodiment. 3 is a flowchart illustrating an example of processing by the information processing system according to the embodiment. 3 is a flowchart illustrating an example of processing by the information processing system according to the embodiment. 3 is a flowchart illustrating an example of processing by the information processing system according to the embodiment. 3 is a flowchart illustrating an example of processing by the information processing system according to the embodiment.

[Embodiment]
Embodiments of the present invention will be described below with reference to the drawings. In the following embodiment, a barcode (one-dimensional code) will be explained as an example of the first code (identification information of the first user to be described later) displayed on the second terminal 3, but a QR code (registered trademark ) or iQR code may be used.
Further, although a POS register will be described as an example of the first terminal 2 in the embodiment, a form in which a tablet terminal or a smartphone is used as a POS register is also included.

As shown in FIG. 1, the information processing system 1 includes a first terminal 2 (such as a POS register), a second terminal 3 (such as a smartphone), a third terminal 4, a server 5, and the like. The first terminal 2, second terminal 3, third terminal 4, and server 5 are connected via a network 6 and can communicate with each other. Note that the number of first terminals 2, second terminals 3, third terminals 4, and servers 5 included in the information processing system 1 is arbitrary.

(Configuration of first terminal 2)
The first terminal 2 is a terminal for accounting for products purchased by a customer, and is, for example, a POS register installed at a retail store such as a supermarket, convenience store, or drug store.

As shown in FIG. 2(a), the first terminal 2 includes a communication IF 200A, a storage device 200B, an input device 200C, a display device 200D, a CPU 200E, and a scanner device 200F.

Communication IF 200A is an interface for communicating with other devices (for example, server 5).

The storage device 200B is, for example, a HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)), and stores information processing programs, terminal IDs, and the like. Note that the terminal ID is an identifier for identifying the first terminal 2. By assigning a terminal ID to the information transmitted from the first terminal 2, the server 5 can determine from which first terminal 2 the received information has been transmitted. Note that the terminal ID may be an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, and may be assigned by the server 5 to the first terminal 2.

The input device 200C is, for example, a touch panel, an operation button (key), or the like, and when operated, outputs a signal corresponding to the operation content. The input device 200C has operation buttons such as a numeric keypad (numeric keys from 0 to 9), a subtotal key, a current total key, a discount key, a discount key, a number key, a correction key, an addition key, etc., and is operated. and outputs a signal corresponding to the operation content. Note that the input device 200C may be any other device or device (for example, a touch panel) as long as it is capable of input.

The display device 200D is, for example, a liquid crystal display, a plasma display, an organic EL display, or the like, but may be any other device or device (for example, CRT: Cathode Ray Tube) as long as it can display. In this embodiment, the first terminal 2 has two display devices: a display device 200D for store staff and a display device 200D for customers.

The CPU 200E controls the first terminal 2. The CPU 200E includes a ROM (Read Only Memory) and a RAM (Random Access Memory), which are not shown.

The scanner device 200F reads, for example, a first code (identification information of the first user) displayed on the second terminal 3 or a product code given to a product (such as a JAN code given to the product). It is a device for scanning).

In this embodiment, the first terminal 2 is configured to include the storage device 200B, but for example, another device (for example, a server) connected via the network 6 may use all or part of the storage device 200B. The configuration may include the following. In this case, the first terminal 2 refers to a storage device included in another device. Further, for example, the information processing program may be configured to be downloadable from another device connected via the network 6.

As shown in FIG. 2B, the first terminal 2 has functions such as a receiving section 201, a transmitting section 202, a storage device controlling section 203, an input receiving section 204, a display device controlling section 205, and a scanner device controlling section 206. have

The receiving unit 201 receives information transmitted from the server 5, for example.

The transmitting unit 202 transmits to the server 5, for example, information corresponding to the input operation received by the input receiving unit 204, the first code or product code read by the scanner device 200F, and information such as its own terminal ID.

The storage device control unit 203 controls the storage device 200B. The storage device control unit 203 controls the storage device 200B to write and read information, for example.

The input accepting unit 204 accepts input operations from the input device 200C, for example.

The display device control unit 205 controls, for example, the display device 200D.

The scanner device control unit 206 controls, for example, the scanner device 200F.

Note that the functions shown in FIG. 2(b) are realized by the CPU 200E executing a program stored in the storage device 200B.

(Configuration of second terminal 3)
The second terminal 3 is, for example, a smartphone or a tablet PC terminal (tablet terminal). A consumer who purchases a product at a supermarket, convenience store, etc. (hereinafter referred to as the first user) uses the second terminal 3 to obtain coupon information (coupon information will be described later) or to present the obtained coupon information. do.

As shown in FIG. 3(a), the second terminal 3 includes a communication IF 300A, a storage device 300B, an input device 300C, a display device 300D, and a CPU 300E.

Communication IF 300A is an interface for communicating with other devices (for example, server 5).

The storage device 300B is, for example, an HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)), and displays an information processing program, a terminal ID, and a first code (first user identification information). information etc. are stored. Note that the terminal ID is an identifier for identifying the second terminal 3. By assigning the terminal ID to the information transmitted from the second terminal 3, the server 5 can determine from which second terminal 3 the received information has been transmitted. Note that the terminal ID may be, for example, an IP (Internet Protocol) address, a MAC (Media Access Control) address, or the like, and may be assigned by the server 5 to the second terminal 3.

The input device 300C is, for example, an input device such as a keyboard or a mouse, but may be any other device or device (for example, a touch panel) as long as input is possible. Alternatively, it may be a voice input device.

The display device 300D is, for example, a liquid crystal display, a plasma display, an organic EL display, or the like, but may be any other device or device (for example, CRT: Cathode Ray Tube) as long as it can display.

CPU 300E controls second terminal 3. The CPU 300E includes a ROM (Read Only Memory) and a RAM (Random Access Memory), which are not shown.

In this embodiment, the second terminal 3 is configured to include the storage device 300B, but for example, another device (for example, a server) connected via the network 6 may use all or part of the storage device 300B. The configuration may include the following. In this case, the second terminal 3 refers to a storage device included in another device. Further, the information processing program may be configured to be downloadable from another device connected via the network 6.

As shown in FIG. 3B, the second terminal 3 has functions such as a reception section 301, a transmission section 302, a storage device control section 303, an input reception section 304, and a display device control section 305.

The receiving unit 301 receives information transmitted from the server 5, for example.

The transmitting unit 302 transmits, for example, information corresponding to the input operation received by the input receiving unit 304, its own terminal ID, etc. to the server 5.

The storage device control unit 303 controls the storage device 300B. The storage device control unit 303 controls the storage device 300B to write and read information, for example.

The input receiving unit 304 receives, for example, an input operation from the input device 300C.

The display device control unit 305 controls, for example, the display device 300D.

Note that the functions shown in FIG. 3(b) are realized by the CPU 300E executing a program (for example, an application program) stored in the storage device 300B.

(Configuration of third terminal 4)
The third terminal 4 is, for example, a PC terminal. Product manufacturers that manufacture and sell products and retail companies such as supermarkets and convenience stores that purchase (purchase) products from product manufacturers and sell them to consumers (hereinafter referred to as second users) use the third terminal 4. to register coupon information, etc. Note that retail companies are also referred to as sellers.

The third terminal 4 includes a communication IF 400A, a storage device 400B, an input device 400C, a display device 400D, a CPU 400E, and includes a receiving section 401, a transmitting section 402, a storage device control section 403, an input reception section 404, a display device control section 405, etc. It has the following functions.
Note that the communication IF 400A, storage device 400B, input device 400C, display device 400D, CPU 400E, reception section 401, transmission section 402, storage device control section 403, input reception section 404, and display device control section 405 of the third terminal 4 are as follows. Since the configuration and functions are the same as those of the second terminal 3 described with reference to FIG. 3, redundant explanation will be omitted.

(Configuration of server 5)
As shown in FIG. 4(a), the server 5 includes a communication IF 500A, a storage device 500B, and a CPU 500C.

The communication IF 500A is an interface for communicating with other devices (for example, the first terminal 2, the second terminal 3, and the third terminal 4).

The storage device 500B is, for example, a HDD (Hard Disk Drive) or a semiconductor storage device (SSD (Solid State Drive)), and stores various databases, information processing programs, and the like. Note that the storage device 500B may be any other device or device as long as it is capable of writing and reading information (data). Note that in this embodiment, the server 5 includes a storage device 500B, but it may also be stored in a computer-readable external storage medium (for example, a USB memory or an external HDD), or it may be stored in a computer-readable external storage medium (for example, a USB memory or an external HDD), or It may be configured to be readable and/or writable by other computers, servers, etc.

The storage device 500B stores, for example, various databases and information processing programs. The various databases stored in the storage device 500B will be explained below.

(1st database)
The first database contains attribute information of the first user (consumer), acquired coupon information (coupon information will be described later), purchase history information, point card information, etc. as the first user's identification information (ID). They are stored in correspondence.
The attribute information is information representing the attributes of the first user, and is, for example, information such as gender, age, and postal code.
The acquired coupon information is information on a coupon acquired by the first user.
Purchase history information includes information on purchased products (information such as product name (JAN code, etc.), quantity, etc.), date and time of purchase (year/month/day/hour/minute), store of purchase (store identification information (ID )), etc.
The point card information is, for example, identification information (ID) of a customer card or point card that can be used at a store.

(Second database)
The second database stores attribute information of the second user (product manufacturer or retail company), issued coupon information, store information, product inventory information, etc. in association with the identification information of the second user.
The attribute information is information such as company name, person in charge name, and contact information.
The store information is information on stores that belong to the second user, including directly managed stores and FC (franchise) stores, and is, for example, information such as store name, address (location area), and contact information.
The inventory information is information on product inventory for each store.

Coupon information is electronic information (so-called electronic coupon) in which product information (hereinafter also referred to as product information) is associated with information such as usage conditions such as discount amount and discount rate. The coupon information includes the product information described in (1-1) below and the terms of use described in (1-2) to (1-7) associated with the product information. Note that the usage conditions (1-2) to (1-7) only need to be associated with one or more usage conditions, and it is not necessary that all usage conditions be associated with each other.
(1-1) Target products (product code, etc.)
(1-2) Information specifying a retail company among the second users (two or more retail companies can be specified)
(1-3) Number of issues (1-4) Discount amount or discount rate (including free)
(1-5) Available period (hereinafter also referred to as available period)
(1-6) Information specifying the payment method when using coupon information (1-7) Available areas (hereinafter also referred to as available areas)

(Third database)
For example, a product master is stored in the third database. The product master is, for example, information in which a product code is associated with product information such as a product name, manufacturer, and selling price.

The CPU 500C controls the server 5. The CPU 500C includes a ROM (Read Only Memory) and a RAM (Random Access Memory), which are not shown.

As shown in FIG. 4B, the server 5 includes a receiving section 501, a transmitting section 502, a storage device controlling section 503, a coupon information registering section 504, an inventory information acquiring section 505, a changing section 506, a generating section 507, and a specifying section. 508 and a setting section 509.

The receiving unit 501 receives information transmitted from, for example, the first terminal 2, the second terminal 3, and the third terminal 4.

The transmitter 502 transmits information to, for example, the first terminal 2, the second terminal 3, and the third terminal 4.

The storage device control unit 503 controls the storage device 500B. For example, the storage device control unit 503 controls the storage device 500B to write and read information from the first database to the third database stored in the storage device 500B.

The coupon information registration unit 504 registers, for example, the product information received by the receiving unit 501 and transmitted from the third terminal 4 and the usage conditions associated with the product information as coupon information. The coupon information registered by the coupon information registration unit 504 is stored in the second database DB2 in association with the identification information of the second user.

The inventory information acquisition unit 505 acquires, for example, inventory information of the second user's products. The inventory information acquisition unit 505 may, for example, acquire inventory information of products input by the second user into the third terminal 4, or may cooperate with the inventory management system of the second user, etc. You may also acquire product inventory information from, etc.

For example, the changing unit 506 changes the usage conditions of the coupon information based on the inventory information acquired by the inventory information acquiring unit 505. The changing unit 506 may, for example, select products with a large inventory (for example, products whose inventory at a predetermined date and time (e.g., current date and time) exceeds a predetermined threshold) or products with a near expiration date (e.g., at a predetermined date and time (e.g., current date and time)). If there is coupon information including product information of a product whose expiration date is less than a predetermined threshold at the current date and time, the usage conditions (corresponding to the product information) of the coupon information are changed. For example, the changing unit 506 may change one or more of the usage conditions of coupon information as described in (2-1) to (2-5) below. Note that the changes to the usage conditions described in (2-1) to (2-5) below are just examples, and the usage conditions may be changed in other ways.
(2-1) Increase the number of specified second users (retail companies) (2-2) Increase the number of issues (2-3) Increase the discount amount or discount rate (2-4) Extend the available period ( 2-5) Expand the available area

Note that in this embodiment, the changing unit 506 selects products with a large inventory (for example, products whose inventory at a predetermined date and time exceeds a predetermined threshold) or products with close expiration dates (for example, products whose expiration date is close to the expiration date at a predetermined date and time). If there is coupon information that includes product information for products whose period is less than a predetermined threshold, the usage conditions of the coupon information are automatically changed. If there is a product whose inventory amount at the date and time exceeds a predetermined threshold) or a product with a close expiration date (for example, a product whose expiration date is less than a predetermined threshold at a predetermined date and time) (if the predetermined conditions are met) , the server 5 determines whether coupon information including product information about the product has been issued, and if coupon information including product information about the product has been issued, the inventory information satisfies a predetermined condition. It may also include a notification section that notifies the user. In this case, the notification unit notifies the third terminal 4 of whether or not to change the usage conditions of the coupon information together with information that the inventory information satisfies the predetermined conditions, and changes the usage conditions of the coupon information by the second user. It is preferable to have a configuration that accepts requests. Note that when the inventory information satisfies the predetermined condition, the notification unit notifies that the inventory information satisfies the predetermined condition, and the changing unit 506 changes the coupon information based on the inventory information acquired by the inventory information acquisition unit 505. It may be configured to change one or more usage conditions.

The generation unit 507 generates coupon information based on the inventory information acquired by the inventory information acquisition unit 505, for example. For example, the generation unit 507 generates products with a large amount of inventory (for example, products whose inventory amount at a predetermined date and time (e.g., current date and time) exceeds a predetermined threshold) or products with a near expiration date (e.g., at a predetermined date and time (e.g., current date and time)). Coupon information is generated for a product whose expiration date at the current date and time is less than a predetermined threshold. The coupon information generated by the generation unit 507 is registered by the coupon information registration unit 504. The coupon information registered by the coupon information registration unit 504 is stored in the second database DB2 in association with the identification information of the second user.

Note that in this embodiment, the generation unit 507 selects products with a large amount of inventory (for example, products whose inventory amount exceeds a predetermined threshold at a predetermined date and time) or products with a near expiration date (for example, products whose expiration date is close to the expiration date at a predetermined date and time). The configuration is such that coupon information is automatically generated for products whose period is less than a predetermined threshold. If there is a product with a close expiration date (for example, a product whose expiration date at a predetermined date and time is less than a predetermined threshold) (if the predetermined condition is met), a notification section is installed to notify that the inventory information satisfies the predetermined condition. You may prepare it. In this case, the notification unit notifies the third terminal 4 whether or not the server 5 issues coupon information for products that meet the predetermined conditions, together with information that the inventory information satisfies the predetermined conditions, and It is preferable to adopt a configuration that accepts registration of coupon information. Note that when the inventory information satisfies the predetermined condition, the notification unit notifies that the inventory information satisfies the predetermined condition, and the generation unit 507 generates coupon information based on the inventory information acquired by the inventory information acquisition unit 505. It may also be configured to generate .

For example, the identifying unit 508 refers to a first database in which coupon information acquired by the first user is stored, and selects a product corresponding to the product code received by the receiving unit 501 from among the coupon information acquired by the first user. Identify available coupon information.

For example, the setting unit 509 sets the status of the coupon information identified by the identifying unit 508 to “used” among the coupon information stored in the first database and acquired by the first user.

Note that the functions shown in FIG. 4(b) are realized by the CPU 500C executing a program stored in the storage device 500B.

(Example of screen)
5 and 6 are diagrams showing examples of screens displayed on the display device 300D of the second terminal 3. FIG. 5 is an example of a screen G1 on which a list of coupon information acquired by the first user is displayed on the display device 300D. As shown in FIG. 5, available coupon information 52 is displayed in FIG. As shown in FIG. 5, available coupon information 52 is displayed on the screen G1. Further, when the first user taps the "display barcode" icon 51, the screen G1 in FIG. 5 transitions to the screen G2 shown in FIG. is displayed.

(Processing by information processing system)
7 to 11 are flowcharts showing an example of processing by the information processing system 1. Processing by the information processing system 1 will be described below with reference to FIGS. 7 to 11.

(Coupon information registration process)
FIG. 7 is a flowchart illustrating an example of coupon information registration processing by the information processing system 1 according to the embodiment. The coupon information registration process by the information processing system 1 will be described below. Note that in the following description, it is assumed that the second user has already logged in to the server 5.

(Step S101)
The receiving unit 501 of the server 5 receives designation of product information (for example, product name, JAN code, etc.) transmitted from the third terminal 4.

(Step S102)
The receiving unit 501 of the server 5 determines whether the designation of a retail company among the second users has been received. When determining that the specification of the retail company has been accepted (YES), the server 5 executes the process of step S103. If it is not determined that the specification of the retail company has been accepted (NO), the server 5 executes the process of step S104. Note that the second user can specify not only one but two or more second users. By specifying two or more second users, the coupon information can be used by multiple retail companies. It is unlikely that a specific affiliated retail company can issue coupon information that can be used by other affiliated retail companies, but if you are a product manufacturer, you can issue coupon information that can be used by two or more affiliated retail companies. can be issued, which is particularly advantageous for product manufacturers.

(Step S103)
The coupon information registration unit 504 of the server 5 associates the specified retail company with the product information specified in step S101 as a usage condition.

(Step S104)
The receiving unit 501 of the server 5 determines whether the designation of the number of issues has been received. When determining that the specification of the number of issues has been accepted (YES), the server 5 executes the process of step S105. If it is not determined that the specification of the number of issues has been accepted (NO), the server 5 executes the process of step S106.

(Step S105)
The coupon information registration unit 504 of the server 5 associates the specified number of issues with the product information specified in step S101 as a usage condition.

(Step S106)
The receiving unit 501 of the server 5 determines whether the designation of the discount amount or discount rate has been received. When determining that the designation of the discount amount or discount rate has been received (YES), the server 5 executes the process of step S107. If the server 5 does not determine that the designation of the discount amount or discount rate has been accepted (NO), the server 5 executes the process of step S108.

(Step S107)
The coupon information registration unit 504 of the server 5 associates the specified discount amount or discount rate with the product information specified in step S101 as a usage condition.

(Step S108)
The receiving unit 501 of the server 5 determines whether the designation of the usable period has been received. When determining that the designation of the usable period has been accepted (YES), the server 5 executes the process of step S109. If it is not determined that the specification of the usable period has been accepted (NO), the server 5 executes the process of step S110.

(Step S109)
The coupon information registration unit 504 of the server 5 associates the specified usable period with the product information specified in step S101 as a usage condition.

(Step S110)
The receiving unit 501 of the server 5 determines whether or not a specification of a payment method (for example, use of a specific payment (for example, electronic money such as house pay or transportation IC pay) for payment) is received. When determining that the specification of the payment method has been accepted (YES), the server 5 executes the process of step S111. If it is not determined that the specification of the payment method has been accepted (NO), the server 5 executes the process of step S112.

(Step S111)
The coupon information registration unit 504 of the server 5 associates the specified payment method with the product information specified in step S101 as a usage condition.

(Step S112)
The receiving unit 501 of the server 5 determines whether or not the designation of the available area has been received. If it is determined that the designation of the available area has been accepted (YES), the server 5 executes the process of step S113. If it is not determined that the designation of the usable area has been accepted (NO), the server 5 executes the process of step S114.

(Step S113)
The coupon information registration unit 504 of the server 5 associates the designated available area with the product information designated in step S101 as a usage condition.

(Step S114)
The coupon information registration unit 504 determines whether the process of specifying usage conditions continues. If it is determined that the usage condition specification process is continuing (YES), the server 5 executes the process of step S102. If it is not determined that the usage condition specification process is continuing (NO), the server 5 executes the process of step S115.

(Step S115)
The coupon information registration unit 504 of the server 5 registers the product information specified in step S101 and the usage conditions associated with the product information in the processes from steps S102 to S114 as coupon information. The coupon information registered by the coupon information registration unit 504 is stored in the second database DB2 in association with the identification information of the second user specified in step S102.

Note that the second user (retail company), number of issues, discount amount or discount rate, available period, payment method, and available area do not necessarily need to be associated in the order shown in Figure 7, and the order in which they are associated may be changed. It's okay.

(Coupon information acquisition process)
FIG. 8 is a flowchart illustrating an example of coupon information acquisition processing by the information processing system 1 according to the embodiment. The coupon information acquisition process by the information processing system 1 will be described below.

(Step S201)
The first user operates the input device 300C of the second terminal 3 to access the second database of the server 5. The coupon information is displayed on the display device 300D of the second terminal 3. Note that the first user may input a search condition for coupon information, and the server 5 may search the second database for coupon information that satisfies the search condition and transmit it to the second terminal 3.

(Step S202)
The first user operates the input device 300C of the second terminal 3 to specify coupon information that he/she wants to acquire from the coupon information displayed on the display device 300D. The transmitter 302 of the second terminal 3 transmits the specified coupon information to the server 5.

(Step S203)
The receiving unit 501 of the server 5 receives the designation of coupon information transmitted from the second terminal 3.

(Step S204)
Based on the designation of the coupon information received by the receiving unit 301, the storage device control unit 503 of the server 5 stores the designated coupon information in the first database in association with the first user who designated the coupon information. Thereby, the first user becomes in a state in which the specified coupon information is acquired, in other words, in a state in which the specified coupon information can be used.

(Coupon information usage processing)
FIG. 9 is a flowchart illustrating an example of coupon information usage processing by the information processing system 1 according to the embodiment. The coupon information usage process by the information processing system 1 will be described below.

(Step S301)
The first user operates the input device 300C of the second terminal 3 to display the first code, which is the identification information of the first user. The first user's operation is received by the input reception unit 304 of the second terminal 3, and the display device control unit 305 displays the first code on the display device 300D based on the operation received by the input reception unit 304.

(Step S302)
The first code displayed on the display device 300D of the second terminal 3 is read by the scanner device 200F of the first terminal 2, and is transmitted to the server 5 by the transmitter 202 of the first terminal 2. The receiving unit 501 of the server 5 receives the first code transmitted from the first terminal 2. Note that the transmitter 202 of the first terminal 2 also transmits its own terminal ID along with the first code.

(Step S303)
The identification unit 508 of the server 5 identifies the first user based on the received first code.

(Step S304)
Further, the scanner device 200F of the first terminal 2 reads the product code (for example, JAN code) of the product purchased by the first user, and the transmitter 202 of the first terminal 2 transmits it to the server 5. The receiving unit 501 of the server 5 receives the product code transmitted from the third terminal 4.

(Step S305)
The identification unit 508 of the server 5 refers to the third database and identifies the product with the received product code based on the information in the product master. Next, the specifying unit 508 refers to the first database and specifies coupon information that can be used for the specified product from the coupon information acquired by the specified first user.

(Step S306)
The transmitting unit 502 of the server 5 transmits the coupon information specified by the specifying unit 508 to the first terminal 2. Note that if there is no usable coupon information for the product identified in step S305, the transmitter 502 of the server 5 transmits information indicating that no coupon information exists.

(Step S307)
The receiving unit 201 of the first terminal 2 receives the coupon information or information indicating that the coupon information does not exist transmitted from the server 5. In the first terminal 2, the accounting process for the product is performed based on the information received by the receiving unit 201 (coupon information or information indicating that no coupon information exists).

(Step S308)
The setting unit 509 of the server 5 sets the status of the used coupon information to used. For example, the setting unit 509 cancels the association between the used coupon information and the first user. As a result, the transmitting unit 502 becomes unable to transmit the coupon information set as already used by the setting unit 509 to the second terminal 3. As a result, the used coupon information is no longer displayed on the display device 300D of the second terminal 3. That is, the display of the used coupon information on the display device 300D of the second terminal 3 is restricted.

(Step S309)
The storage device control unit 503 of the server 5 stores information such as the product code, date and time, and terminal ID (which can identify the store where the purchase was made) sent from the first terminal 2 together with the usage information of the coupon information to the first user as purchase history information. The information is stored in the first database in association with the .

(Usage conditions change process)
FIG. 10 is a flowchart illustrating an example of usage condition change processing by the information processing system 1 according to the embodiment. Hereinafter, usage condition change processing by the information processing system 1 will be explained.

(Step S401)
The inventory information acquisition unit 505 of the server 5 determines whether inventory information has been acquired. If it is determined that the inventory information has been acquired (YES), the server 5 executes the process of step S402. If it is not determined that the inventory information has been acquired (NO), the server 5 ends the process.

(Step S402)
The changing unit 506 of the server 5 determines whether the usage conditions of the coupon information need to be changed. For example, the changing unit 506 may change products that have a large inventory (e.g., the amount of inventory at a predetermined date and time exceeds a predetermined threshold) or products with a close expiration date (for example, products whose expiration date at a predetermined date and time is a predetermined period). It is determined whether there is coupon information including product information of a product whose value is less than a threshold value. If it is determined that the terms of use of the coupon information need to be changed (YES), the server 5 executes the process of step S403. If it is not determined that the usage conditions of the coupon information need to be changed (NO), the server 5 ends the process.

(Step S403)
The changing unit 506 of the server 5 changes the usage conditions of the coupon information based on the inventory information acquired by the inventory information acquiring unit 505. The method of changing the usage conditions of coupon information by the changing unit 506 has already been explained, so a redundant explanation will be omitted.

As already mentioned, products with a large amount of inventory (for example, products whose inventory amount exceeds a predetermined threshold at a given date and time) and products with close expiration dates (for example, products whose expiration date at a given date and time is a predetermined period) If there is a product whose value is less than the threshold of , the server 5 determines whether coupon information including the product information of the product is registered in the second database, and determines whether the coupon information including the product information of the product is registered. In this case, the third terminal 4 may be provided with a notification unit that notifies the third terminal 4 whether or not the terms of use of the coupon information are to be changed, and may be configured to accept changes to the terms of use of the coupon information by the second user.

(Coupon information generation process)
FIG. 11 is a flowchart illustrating an example of coupon information generation processing by the information processing system 1 according to the embodiment. The coupon information generation process by the information processing system 1 will be described below.

(Step S501)
The inventory information acquisition unit 505 of the server 5 determines whether inventory information has been acquired. If it is determined that the inventory information has been acquired (YES), the server 5 executes the process of step S502. If it is not determined that the inventory information has been acquired (NO), the server 5 ends the process.

(Step S502)
The generation unit 507 of the server 5 determines whether it is necessary to generate coupon information. For example, the generation unit 507 generates a product with a large inventory (for example, a product whose inventory amount exceeds a predetermined threshold at a predetermined date and time) or a product with a close expiration date (for example, a product whose expiration date is a predetermined period until the expiration date at a predetermined date and time). It is determined whether there is a product whose value is less than the threshold value. When determining that it is necessary to issue coupon information (YES), the server 5 executes the process of step S503. If it is not determined that it is necessary to issue coupon information (NO), the server 5 ends the process.

(Step S503)
The generation unit 507 of the server 5 generates coupon information based on the inventory information acquired by the inventory information acquisition unit 505. The coupon information generated by the generation unit 507 is registered by the coupon information registration unit 504. The coupon information registered by the coupon information registration unit 504 is stored in the second database DB2 in association with the identification information of the second user. The method for generating coupon information by the generation unit 507 has already been explained, so a redundant explanation will be omitted.

As already mentioned, products with a large amount of inventory (for example, products whose inventory amount exceeds a predetermined threshold at a given date and time) and products with close expiration dates (for example, products whose expiration date at a given date and time is a predetermined period) If there is a product for which the coupon information is less than the threshold value, the third terminal 4 is provided with a notification unit that notifies the third terminal 4 whether or not the server 5 issues coupon information for the product, and is configured to accept registration of coupon information by the second user. You can also use it as

As described above, the information processing system 1 according to the embodiment includes the first terminal 2 including the transmitter 202 that transmits the first code (user information) and the product code (product information);
A receiving unit 501 that receives the first code and product code transmitted from the first terminal 2, and a first database (storage unit) that stores the first code and coupon information acquired by the first user. A specifying unit 508 refers to and specifies coupon information that can be used for the product corresponding to the product code received by the receiving unit 501 from among the coupon information acquired by the first user, and a specifying unit 508 specifies the coupon information that can be used for the product corresponding to the product code received by the receiving unit 501. 1 terminal 2; and a setting unit 509 that sets the status of the coupon information identified by the identifying unit 508 to already used among the coupon information acquired by the user stored in the first database. A server 5 (information processing device) is provided.
Therefore, there is no need to display the coupons that you want to use one by one, and the coupon information can be used simply by presenting the identification information (first code) of the first user who is the consumer, which increases convenience. expensive.

Further, the information processing system 1 according to the embodiment includes a second terminal 3 including a display device 300D (display unit) that displays coupon information. Then, the transmitting unit 502 of the server 5 (information processing device) does not transmit the coupon information set as already used by the setting unit 509 to the second terminal 3.
Therefore, since the used coupon information is not displayed on the second terminal 3, it is possible to prevent the first user from mistakenly mistaking the used coupon information as unused and attempting to purchase the product. It is highly convenient.

Further, in the information processing system 1 according to the present embodiment, the coupon information includes information specifying a settlement (payment) method when using the coupon information. Therefore, the payment method is specified when using the coupon information, which is highly convenient. For example, by limiting the payment method to prepaid cards issued by retailers (house prepaid cards), retailers can retain more consumers, which is highly convenient.

In addition, the server 5 (information processing device) of the information processing system 1 according to the embodiment includes an inventory information acquisition unit 505 that acquires store inventory information, and coupon information based on the inventory information acquired by the inventory information acquisition unit 505. The coupon information includes a generation unit 507 that generates coupon information or a change unit 506 that changes usage conditions of coupon information. Therefore, it is possible to flexibly change the usage conditions of coupon information or generate coupon information based on product inventory information, which is highly convenient.

Furthermore, in the information processing system 1 according to the embodiment, the inventory information includes the expiration date or best-before date of the product.
Therefore, if there is a product with a close expiration date or best-before date (for example, a product whose expiration date or best-before date is less than a predetermined threshold at a given date and time), the conditions for using coupon information may be changed, It is highly convenient because coupon information can be generated.

[Other embodiments]
Note that in the above embodiment, the sending unit 502 of the server 5 (information processing device) does not send the coupon information that the setting unit 509 has set as used to the second terminal 3, so that the used coupon information is transferred to the second terminal 3. 3 so that it is not displayed.
However, the transmitting unit 502 of the server 5 (information processing device) transmits the coupon information set as used by the setting unit 509 to the second terminal 3, and the second terminal 3 receives the coupon information sent from the server 5 as already used. By deleting the set coupon information from the storage device 300B or restricting display on the display device 300D (display unit), the coupon information set as used may not be displayed. In this case, usable coupon information is stored in the second terminal 3.

Further, the identification information of the first user of the information processing system 1 and the member information of each retail company may be shared (cooperated). For example, by linking the application software of this information processing system 1 with the member system of each retail company via API, by presenting the identification information (first code) of the first user of this information processing system 1, It is highly convenient to receive benefits that each retail company provides to its members, such as adding points to the user's point card. For example, if you link it with any electronic money (payment method or means), if you have acquired coupon information for soft drinks, you can use any electronic money at a vending machine that accepts payment with any electronic money. It may be configured such that when a target soft drink is purchased, a discount specified by the coupon information is applied. In addition, by linking the application software of this information processing system 1 with each retail company's member system, electronic money, etc., it is possible to Since the identification information (first code) of the first user of the information processing system 1 can be specified from the member ID of the information processing system (e.g. money, etc.), the identification information (first code) of the first user of the information processing system 1 can be identified from the member ID of each retail company's member system (e.g. House Pay, transportation IC pay, By presenting the member ID of the electronic money (e.g., electronic money, etc.), it becomes possible to use benefits that can be received with the application software of the information processing system 1, such as acquired coupon information.

As described above, the present invention can provide an information processing system, an information processing method, and an information processing program that are more convenient.

1: Information processing system 2: First terminal (POS register)
3: Second terminal 4: Third terminal 5: Server 6: Network 200A: Communication IF
200B: Storage device 200C: Input device 200D: Display device 200E: CPU
200F: Scanner device 201: Receiving section 202: Transmitting section 203: Storage device control section 204: Input reception section 205: Display device control section 206: Scanner device control section 300A: Communication IF
300B: Storage device 300C: Input device 300D: Display device 300E: CPU
301: Receiving unit 302: Transmitting unit 303: Storage device control unit 304: Input reception unit 305: Display device control unit 500A: Communication IF
500B: Storage device 500C: CPU
501: Receiving unit 502: Transmitting unit 503: Storage device control unit 504: Coupon information registration unit 505: Inventory information acquisition unit 506: Changing unit 507: Generating unit 508: Identifying unit 509: Setting unit

Claims (9)

a first terminal including a transmitter that transmits user information and product information;
a receiving unit that receives the user information and the product information transmitted from the first terminal;
Referring to a storage unit in which the user information and coupon information acquired by the user are stored, determine which of the coupon information acquired by the user is available for a product corresponding to the product information received by the receiving unit. a specific part that specifies coupon information;
a transmitting unit that transmits the coupon information specified by the specifying unit to the first terminal;
an information processing device comprising: a setting unit that sets the status of the coupon information identified by the identification unit to already used among the coupon information acquired by the user stored in the storage unit;
An information processing system comprising: a second terminal including a display section that displays the coupon information;
The transmitter of the information processing device includes:
not transmitting coupon information set as used by the setting unit to the second terminal;
The information processing system according to claim 1, characterized in that: a second terminal including a display section that displays the coupon information;
The transmitter of the information processing device includes:
Sending coupon information set as used by the setting unit to the second terminal,
The second terminal is
By deleting the coupon information set as used and sent from the information processing device from the storage unit or restricting the display on the display unit, the coupon information set as used sent from the information processing device is deleted. not display on the display section,
The information processing system according to claim 1, characterized in that: The coupon information includes information specifying a payment method for using the coupon information by the user.
The information processing system according to any one of claims 1 to 3, characterized in that: The coupon information includes information specifying two or more sellers that sell the target product of the coupon information.
The information processing system according to any one of claims 1 to 4, characterized in that: The information processing device includes:
an inventory information acquisition unit that acquires store inventory information;
a generation unit that generates the coupon information or a change unit that changes the usage conditions of the coupon information based on the inventory information acquired by the inventory information acquisition unit;
The information processing system according to any one of claims 1 to 5, characterized by comprising: The inventory information includes:
Contains the product's expiration date or best-before date;
7. The information processing system according to claim 6. a step in which the receiving unit receives user information and product information transmitted from the first terminal;
The specifying unit refers to a storage unit that stores the user information and coupon information acquired by the user, and selects a product corresponding to the product information received by the receiving unit from among the coupon information acquired by the user. a step of identifying coupon information that can be used in;
a transmitting unit transmitting the coupon information identified by the identifying unit to the first terminal;
a step in which the setting unit sets the status of the coupon information specified by the identification unit to already used among the coupon information acquired by the user stored in the storage unit;
An information processing method characterized by having the following. computer,
a receiving unit that receives user information and product information transmitted from the first terminal;
Referring to a storage unit in which the user information and coupon information acquired by the user are stored, determine which of the coupon information acquired by the user is available for a product corresponding to the product information received by the receiving unit. a specific part that specifies coupon information;
a transmitting unit that transmits the coupon information identified by the identifying unit;
a setting unit that sets the status of the coupon information identified by the identification unit to already used among the coupon information acquired by the user stored in the storage unit;
An information processing program characterized by functioning as an information processing program.

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