JP2023086931A - Information processing device - Google Patents

Abstract

To enable communication with the outside with a terminal device even in an elevator car via an information processing device installed in the car.SOLUTION: Information about a password 602 that enables communication with an information processing device 100 is displayed on a display screen 202 of an information processing device 110 provided in an elevator car. A passenger 600 in the car can reliably communicate with the outside via the information processing device 110 by inputting the password 602 on a mobile device such as his/her smartphone even in the car where it is difficult to establish a wireless communication with a mobile device such as a smartphone.SELECTED DRAWING: Figure 6

Description

The present invention relates to an information processing device installed in an elevator and an information processing program executed by the information processing device.

Conventionally, there have been various techniques for advertising in elevator cars. In addition, conventionally, there has been a technique for displaying advertisements in elevator cars and enhancing security. Specifically, conventionally, for example, on a computer installed in the car of an elevator, a first process of displaying an image to an elevator occupant; and a third process of storing the information captured by the second process, thereby providing information to the passengers of the elevator and generating in the elevator There is a technology that deters possible criminal acts and contributes to crime prevention in elevators (see, for example, Patent Document 1 below).

JP 2019-151443 A

However, although elevators are required to install intercoms based on Article 129-10, Paragraph 3, Item 3 of the Enforcement Order of the Building Standards Act, in the event of a large-scale earthquake causing confinement, The intercom line is congested, and trapped users cannot talk to the operator of the elevator management company to check the situation, and there is a risk of delays in resuming operation and rescuing users. There was a problem.

Cars of elevators are often made of metal, and radio waves used for communication of terminal devices such as smartphones do not easily enter the car. In the case of a building in which an elevator is installed in a recessed position away from the doorway, it is even more difficult for radio waves used for communication to enter the car.

For this reason, in conventional elevators, when a user is trapped in a car, it becomes difficult for the user to communicate with the outside using a terminal device such as a smartphone carried by the user. In conventional elevators, for example, due to large-scale disasters such as the occurrence of an earthquake with a seismic intensity of 4 or more and the landfall of a typhoon, the base station installed outdoors is damaged and the user is confined in the car. If this occurs at the same time, it becomes more difficult for the user to communicate with the outside using a terminal device such as a smartphone carried by the user.

When an elevator stops operating due to the occurrence of a large-scale disaster, a predetermined operation by a manager who manages and maintains the elevator is required to restart the operation of the elevator. In other words, the operation of the elevator cannot be restarted until the administrator performs a predetermined operation on the elevator.

For this reason, if there is an elevator that is trapped inside the car, it is necessary to have the elevator manager quickly grasp the existence of the elevator that is trapped and take measures to resume operation on a priority basis. be. On the other hand, it is difficult for users who are trapped inside their cages to communicate with the outside world. It is difficult to convey to the outside.

If the rescue of trapped users is delayed, there is concern that the anxiety of users will increase, and that the health condition of elderly people and users with chronic illnesses will deteriorate. In addition, if a large-scale disaster causes a wide-ranging power outage, the number of elevators that need to be restored by the administrator will be enormous, so the presence of trapped elevators should be taken into consideration. If it is not possible for the administrator to grasp this, there is concern that the rescue of the trapped user will be further delayed.

In addition, the conventional technology including the technology described in the above-mentioned Patent Document 1 has the effect of deterring troubles such as mischief and crime, and is useful as evidence when trouble actually occurs, but it is the same as the above. In addition, the communication status of terminal devices such as smartphones carried by users becomes unstable inside the car, so there is a problem in communication with the outside in emergencies and emergencies.

The present invention provides an information processing apparatus and an information processing program that can help ensure the safety and security of the user and improve the convenience of the user in order to solve the problems of the conventional technology described above. for the purpose.

In order to solve the above-described problems and achieve the object, an information processing apparatus according to the present invention is an information processing apparatus attached to a car of an elevator, comprising a detection unit for detecting operation abnormality of the elevator, A first communication unit that performs communication via an external communication network, a second communication unit that performs wireless communication with a terminal device having a wireless communication function without going through the communication network, and the second communication unit. and a control unit that controls the state of communication with the terminal device by the second communication unit, when the detection unit detects an operation abnormality of the elevator, the control unit communicates with the terminal device by the second communication unit. It is characterized by enabling communication.

Further, in the information processing apparatus according to the present invention, in the above invention, the control unit controls the control unit to detect the operation abnormality of the elevator until the normal operation of the elevator is started. It is characterized by enabling communication with the terminal device by a second communication unit.

Further, in the information processing apparatus according to the present invention, in the above-described invention, when a display screen provided in the car and the detection unit detects an operation abnormality of the elevator, the second communication unit a display control unit that displays a password that enables communication with a terminal device on the display screen, and the control unit is set with the password displayed on the display screen by the display control unit. It is characterized by enabling communication with a device.

Further, in the information processing apparatus according to the present invention, in the above invention, when the detection unit detects an operation abnormality of the elevator, the display control unit displays a password different from the previously displayed password on the display screen. , and the control unit enables communication with the terminal device in which the latest password displayed on the display screen by the display control unit is set.

Further, the information processing apparatus according to the present invention is characterized in that, in the above invention, the display control unit displays an advertisement on the display screen when the detection unit does not detect an operation abnormality of the elevator. do.

Further, in the information processing apparatus according to the present invention, in the above invention, when the control unit detects an operation abnormality of the elevator caused by a disaster, the communication with the terminal device by the second communication unit is stopped. It is characterized by enabling

Further, in the information processing apparatus according to the present invention, in the above invention, the wireless communication is wireless communication according to a wireless LAN (Local Area Network) standard.

Further, an information processing program according to the present invention performs wireless communication with a first communication unit that communicates via a communication network outside an elevator, and a terminal device having a wireless communication function, not via the communication network. A computer device comprising a second communication unit detects an operation abnormality of the elevator, and enables communication with the terminal device by the second communication unit when the operation abnormality of the elevator is detected. It is characterized by executing the process.

According to the information processing apparatus and the information processing program according to the present invention, it is possible to support the safety and security of the user and improve the convenience of the user.

FIG. 1 is an explanatory diagram showing an installation environment of an information processing device. FIG. 2 is an explanatory diagram showing an example of installation of the information processing device. FIG. 3 is an explanatory diagram showing an example of the appearance of the information processing apparatus. FIG. 4A is a block diagram showing an example of a hardware configuration of an information processing apparatus; FIG. 4B is a block diagram showing an example of the hardware configuration of the remote monitoring server; FIG. 5 is a block diagram showing an example of the functional configuration of the information processing apparatus according to the embodiment of the invention. FIG. 6 is an explanatory diagram showing a display mode on the display screen. FIG. 7 is a flowchart (part 1) illustrating an example of a processing procedure executed by the information processing apparatus; FIG. 8 is a flowchart (part 2) illustrating an example of a processing procedure executed by the information processing apparatus;

Exemplary embodiments of an information processing apparatus and an information processing program according to the present invention will be described in detail below with reference to the accompanying drawings.

(Installation environment of information processing equipment)
First, the installation environment of the information processing device will be described. FIG. 1 is an explanatory diagram showing an installation environment of an information processing device. As shown in FIG. 1, the information processing device 110 is installed in an elevator 130 remotely monitored by a remote monitoring server 120 .

The remote monitoring server 120 monitors the operation status of the elevator 130 installed at a remote location. The remote monitoring server 120 detects the occurrence of an operation abnormality in the elevator 130 by receiving an alarm signal output from the elevator 130 via the network 101 such as the Internet, for example. Further, the remote monitoring server 120 causes the elevator 130 to perform a diagnostic operation, acquires the results of the diagnostic operation, and acquires the operation history of the elevator 130, for example. Remote monitoring server 120 can be realized by, for example, a general-purpose server computer device.

The information processing device 110 can be realized by, for example, a tablet terminal device. The tablet-type terminal device may be realized by a commercially available product instead of an elevator exclusive product.

The information processing device 110 is installed in a car (car) 131 of the elevator 130 and has a communication function of performing wireless or wired communication with an external device via the network 101 . Information processing apparatus 110 may be connected to remote monitoring server 120 via network 101 .

The elevator 130 is installed in a multi-story building or the like, and has a hoistway that vertically penetrates each floor of the building. The basket 131 is vertically movable in the hoistway, and carries people and articles. One basket 131 is provided for each hoistway.

The hoistway is provided with a drive mechanism 132 for raising and lowering the car 131 . The drive mechanism 132 can be provided, for example, in the upper part of the hoistway, and is composed of a hoist 132a, a rope 132b, a counterweight 132c, and the like. In addition, the drive mechanism 132 further includes an electromagnetic brake and a speed governor (not shown).

Of the drive mechanism 132, the components such as the hoist 132a are driven by power supplied from the commercial power source. The elevator 130 includes a cable for supplying commercial power, and an emergency battery for moving the car 131 to a stop floor and for driving lighting and air conditioning in an emergency such as a power failure.

The basket 131 is provided with an operation panel 133 . The operation panel 133 includes an operation button group including various operation buttons, a display for displaying the floor on which the car 131 is located, and the like (see FIG. 2). In addition, the operation panel 133 has a microphone and a speaker (see FIG. 4A for both), and realizes an interphone function. The operation panel 133 has a control board for the operation panel 133 .

A door 134a is provided at a position (platform) 134 corresponding to each floor in the hoistway. A door 134a provided at the landing 134 is locked by a device called an interlock. When the elevator 130 reaches the stop floor, when the motor (not shown) provided in the car 131 is driven, the drive mechanism portion of the door 131a of the car 131 and the interlock are engaged to release the locking by the interlock. The door 131a and the door 134a are opened and closed in conjunction with each other.

A control panel 135 is installed at each landing 134 . Each of the operation panels 135 includes a hall call button, a display for displaying the floor on which the car 131 is located, and the like. The operation panel 135 provided at each boarding point 134 includes a control board for the operation panel 135 .

The elevator 130 has a control board 136 that drives and controls each part of the elevator 130 . The control board 136, for example, drives and controls the hoist 132a to move the basket 131 up and down. Further, the control board 136 is connected to, for example, a control board for the operation panel 133 and a control board for the operation panel 135, and a signal is transmitted between the control board for the operation panel 133 and the control board for the operation panel 135. send and receive

The control board 136 is connected to the remote monitoring server 120 via the network 101 . When an operation abnormality occurs in the elevator 130 , the control board 136 outputs an alarm signal for notifying the occurrence of the operation abnormality to the remote monitoring server 120 . Specifically, the control board 136 outputs an alarm signal when, for example, the occurrence of a fire or an earthquake with a seismic intensity equal to or greater than a predetermined seismic intensity (for example, seismic intensity 4 or greater) is detected. Further, specifically, the control board 136 outputs an alarm signal when detecting that the user of the elevator 130 is trapped in the car 131, for example. The alarm signal includes an ID number for identifying the elevator 130 from which the alarm signal is output and information on the cause of the alarm.

The remote monitoring server 120 can monitor and remotely control the operation of the elevator 130 via the control board 136 by performing wireless or wired communication with the control board 136 . Specifically, for example, the remote monitoring server 120 receives a warning signal output from the elevator 130 (control board 136) to detect the occurrence of an operation abnormality in the elevator 130, or A diagnostic operation can be executed, the result of the diagnostic operation can be acquired, and the operation history of the elevator 130 can be acquired. The remote monitoring server 120 constitutes, together with the elevator 130 , an elevator remote monitoring system that monitors the operation status of the elevator 130 .

Communication between the remote monitoring server 120 and the control board 136 may be performed via a monitoring device (not shown) that relays communication between the remote monitoring server 120 and the control board 136 . By providing the monitoring device, even if the elevator 130 does not have a communication function with the remote monitoring server 120 at the time of installation, the operation of the elevator 130 can be monitored or remotely controlled from a remote location of the elevator 130. can do. In this case, the monitoring device may relay communication between the remote monitoring server 120 and the information processing device 110 .

The network 101 is also connected to an advertisement management server 140 and an advertiser's terminal device 150 . The advertisement management server 140 has a database that stores advertisement information related to advertisements for users of the elevator 130 . The advertisement information is not limited to being stored in the advertisement management server 140, and may be stored in the advertiser's terminal device 150, for example.

Advertisements based on advertisement information can be displayed, for example, on a display screen (see FIGS. 2 and 3) of information processing device 110 . Advertiser's terminal device 150 can be realized by, for example, a general-purpose server computer device. The terminal device 150 of the advertiser may be a terminal device connectable to the network 101, such as a general-purpose personal computer or a smart phone.

(Example of installation of information processing device 110)
Next, an example of installation of the information processing device 110 will be described. FIG. 2 is an explanatory diagram showing an example of installation of the information processing device 110. As shown in FIG. In FIG. 2, the state inside the car 131 of the elevator 130 is shown. As shown in FIG. 2, the operation panel 133 is provided on the inner surface of the basket 131, on the same surface as the door 131a of the entrance portion through which the user enters and exits the basket 131. As shown in FIG. The operation button group 133a of the operation panel 133 includes, for example, a destination floor button, a door open/close button, an emergency button, and the like. The display 133b displays the floor on which the car 131 is located.

Each information processing device 110 includes a housing 201 . A display screen 202 and a lens 203 are provided on one side of the housing 201 . The housing 201 provided with the display screen 202 has a flat plate-like appearance. The display screen 202 has a horizontally elongated rectangular shape, and displays information, advertisements, etc. regarding the operation of the elevator 130, for example.

Specifically, the display screen 202 is implemented by a liquid crystal display (LCD), an organic EL (Electro-Luminescence) display, a 7-segment display, or the like. The lens 203 constitutes an imaging device (see reference numeral 403 in FIG. 4) together with an imaging element (not shown).

The imaging device may include one or more lenses between the lens 203 and the image sensor, and a movable mechanism that moves at least one of the plurality of lenses 203 along the optical axis direction. . Specifically, the imaging device is realized by, for example, an AF unit that performs focusing by a passive method such as contrast AF (AutoFocus) or phase difference AF. The photographing device photographs a preset photographing range within the cage 131 .

When the user of the elevator 130 gets into the car 131, the side facing the door 131a (rear face) faces the side (rear side) facing the door 131a. Face the face (front). Therefore, by providing the information processing device 110 in front, it is possible to reliably create an opportunity for the user to face the information processing device 110 . By having the user face the information processing device 110, the user's face can be photographed without being blocked by baggage or the like.

In addition, by providing the information processing device 110 near the ceiling 204, the user can easily see the display screen 202 without being blocked by baggage or the like. Thereby, the advertisement displayed on the display screen 202 can exhibit a high advertising effect. In addition, by providing the information processing device 110 near the ceiling 204 , the user in the basket 131 takes a posture of looking up to see the display screen 202 . As a result, the facial expression of the user can be captured reliably.

Furthermore, by providing the information processing device 110 near the ceiling 204, the user cannot easily touch the information processing device 110 even if he/she extends his hand in a normal state. Therefore, it is possible to prevent the information processing apparatus 110 from being carelessly touched, operated illegally, or destroyed by the user.

Further, the information processing apparatus 110 may be provided on a rear or side wall (inner wall) instead of the front wall (inner wall) as shown in FIG. By providing the information processing device 110 on the back wall of the basket 131 , the user can see the information processing device 110 even when entering the basket 131 . Furthermore, the information processing devices 110 may be provided on the front and back sides of the basket 131, respectively. Thereby, the user can see the information processing device 110 when entering the basket 131 and when leaving the basket 131 . Whether the information processing device 110 is provided on the rear surface or on the side wall surface, the information processing device 110 is preferably provided at an upper position near the ceiling 204 .

Note that the information processing device 110 may be installed at any position within the basket 131, and the size of the basket 131 (capacity), the height of the basket 131, the shape of the basket 131 (the floor is square or rectangular, etc.), It can be installed at an optimum position in consideration of the type of elevator 130 (see-through type, with or without mirror on the wall), the type of outer door (with or without window), and the like.

The information processing device 110 can be retrofitted after the elevator 130 is installed. Further, the information processing device 110 may be configured such that its installation position can be freely changed after installation. The information processing device 110 can be installed, for example, by screwing it to the inner wall surface of the basket 131 . By screwing the information processing apparatus 110 to the inner wall surface, it is possible to reliably prevent the information processing apparatus 110 from falling. Screwing is not limited to the inner wall surface, and may be applied to the ceiling 204 of the basket 131 via a stay or the like. The information processing device 110 may be installed by a method other than screwing (for example, using a magnet, adhesive tape, or the like).

When the information processing device 110 is retrofitted, the information processing device 110 may be provided with an outlet plug 205 . Further, the basket 131 may be provided with a plug socket 206 for receiving the insertion of the outlet plug 205 . The plug socket 206 constitutes a plug connector for wiring together with the outlet plug 205 by inserting the outlet plug 205 . Specifically, for example, an A-type plug socket that is commonly used in Japan can be used.

The plug socket 206 is not limited to the A type. Specifically, for example, a B3 type or C type plug socket widely used in India, Indonesia, etc., or a BF type plug socket widely used in Hong Kong, etc. may be used.

Alternatively, the plug socket 206 may be an SE type plug socket that is widely used in South Korea or the like, or an O type plug socket that is widely used in Taiwan or the like. In countries and regions where multiple types of plug sockets are popular, such as China, the elevator 130 is selected from various types such as A type, B type, C type, B3 type, BF type, SE type, and O type. It is preferable to use any type of plug socket depending on the area of installation.

The plug socket 206 is electrically connected to the electric circuit of the substrate housed in the cage upper box provided outside the cage 131 and above the ceiling 204 of the cage 131 . The electric circuit of the board housed in the cage upper box is connected to the commercial power supply and the emergency battery. A battery may be installed in the cage top box, in which case the plug socket 206 may also be connected to the battery installed in the cage top box.

Accordingly, power can be supplied to the electrical equipment connected to the plug socket 206 via the plug socket 206 . The plug socket 206 is not limited to being directly connected to the terminal of the electric circuit of the board housed in the basket upper box, but may be connected to the power line connected to the terminal. When connecting the plug socket 206 to such a power line, the power line can be provided with a connector for branching, and the plug socket 206 can be connected to the connector.

In the conventional technique described in Patent Document 1 mentioned above, a hole must be made in the basket to avoid battery drive, and the work is complicated and time consuming, increasing the burden on the operator. However, in this embodiment, by providing the plug socket 206 in the car 131, these problems can be solved. can all be resolved.

In addition, if a hole is made in the basket 131, the hole will be exposed after the information processing device is removed, spoiling the aesthetic appearance. , the work becomes complicated and takes a long time, and the period during which the elevator cannot be used due to the construction becomes longer.

When the plug socket 206 is exposed inside the basket 131 as shown in FIG. FIG. 2 shows an example in which plug sockets 206 are provided on the upper side of the basket 131 and on the ceiling surface of the basket 131 . By arranging the exposed plug socket 206 in the basket 131 at a high position in the basket 131 in this way, it is possible to prevent water droplets flying from umbrellas and clothes from adhering in rainy weather. It can make it difficult to play a prank.

One plug socket 206 may be provided in one basket 131 , or a plurality of plug sockets 206 may be provided in one basket 131 . When a plurality of plug sockets 206 are provided in one basket 131, the plurality of plug sockets 206 may be arranged side by side, or may be arranged dispersedly in a plurality of locations. The plug socket 206 may be arranged, for example, so that the plug socket 206 is flush with the inner wall surface (ceiling surface) of the basket 131 .

Also, instead of the plug socket 206, the basket 131 may be provided with a plug seat (not shown). The plug socket has a function of supplying power supplied from an electric circuit housed in a basket upper box (not shown) to the information processing device 110 connected to the plug socket. Specifically, for example, by using a receptacle having wiring for power supply, power can be supplied to an electrical device connected to the receptacle. The receptacle may have wiring for signal transmission in addition to wiring for power supply.

It is preferable that the receptacle that realizes the receptacle is realized by a hot plug that can be inserted/extracted during operation of the information processing device 110 connected to the receptacle. The receptacle that realizes the plug socket may further supply power to the information processing device 110 via a control circuit (not shown).

The receptacle may also be implemented by, for example, a USB connector. The USB connector as a receptacle that realizes the plug socket is realized by receptacles of various known USB connectors such as USB Type-A connector, Micro USB connector, Micro USB Type-B connector, and USB Type-C connector. can be done.

In addition, the receptacle that realizes the receptacle is not limited to a USB interface connector (receptacle), but includes, for example, IEEE 1394 connector, PS/2 connector, D-Sub connector, DIN connector, coaxial connector, and various other known connectors. may be implemented by a connector for communication of

One receptacle that realizes a plug seat may be provided in one basket 131 , or a plurality of receptacles may be provided in one basket 131 . When one basket 131 is provided with a receptacle that realizes a plurality of receptacles, the connector of the communication I/F may be of one type or of a plurality of types.

The receptacle that realizes the plug seat can be arranged, for example, so that the end of the receptacle is located in the same plane as the inner wall surface of the basket 131 . In addition, the receptacle that realizes the plug seat may, for example, have an end portion protruding inside the basket 131 rather than the inner wall surface of the basket 131, and arranged at a position recessed from the inner wall surface of the basket 131. good too.

(Appearance of information processing device 110)
Next, the appearance of the information processing device 110 will be described. FIG. 3 is an explanatory diagram showing an example of the appearance of the information processing apparatus 110. As shown in FIG. As shown in FIG. 3, the display screen 202 of the information processing device 110 forms a horizontally elongated rectangle.

The display screen 202 consists of a plurality of (four in this embodiment) areas such as a security camera image display area 302, a management information display area 303, various information display areas 304, an advertisement display area (advertisement area) 305, and the like. may be configured. In this way, by dividing and displaying the four areas, various kinds of information can be efficiently conveyed to the user.

A security camera image display area 302, a management information display area 303, and various information display areas 304 are provided in an inverted L shape from the upper side to the right side so as to surround a rectangular advertisement display area 305 on the lower left side of the display screen 202. It is A security camera image display area 302 is provided on the left side, followed by a horizontally long management information display area 303 . In the security camera image display area 302, an image captured by a photographing device having a lens 203 arranged on the lower side of the display screen 202 may be displayed in real time.

Further, in the management information display area 303, if the message is long, the message is displayed so as to flow from the right side to the left side. The reason why the management information display area 303 is provided on the upper side of the display screen 202 is that the upper side of the display screen 202 is easy for the user to visually recognize, and therefore relatively important management information can be reliably conveyed to the user. can.

In addition, on the right side surface, a vertically long various information display area 304 is provided to display various information to be notified to the user of the elevator 130, such as weather forecast, traffic information, and news as shown in FIG. . When displaying a large amount of information in the various information display area 304, the information may be displayed so as to flow from the bottom to the top. Specifically, for example, when displaying the weather forecast for each area, the information for the new area may be displayed sequentially from the bottom, and the information for the old area may be moved to the top and then erased. Conversely, it may be displayed so as to flow from the upper side to the lower side. In addition, it may be displayed so as to flow either left or right. Thus, in the various information display area 304, the display form can be changed depending on the content of the information to be displayed.

The boundary between the management information display area 303 and the various information display area 304 may not have a clear delimiter. As a result, the management information display area 303 can be lengthened to the right, or the various information display area 304 can be lengthened to the top, depending on the display situation. Also, depending on the information to be displayed, the management information display area 303 and the various information display areas 304 can be used as a series.

By laying out the display screen 202 in this manner, it is possible to convey other information to the user while displaying the advertisement. The display screen 202 normally has a layout as shown in FIG. 3, but this layout may be changed depending on the situation. For example, in the event of an emergency such as elevator 130 failure, the advertising area may be erased and the necessary information displayed. Further, as an advertisement display effect, the entire surface of the display screen 202 may be displayed as an advertisement.

(Hardware Configuration of Information Processing Device 110)
Next, the hardware configuration of the information processing device 110 will be described. FIG. 4A is a block diagram showing an example of the hardware configuration of the information processing device 110. As shown in FIG. As shown in FIG. 4A, the information processing apparatus 110 includes a CPU 401, a memory 402, a photographing device (camera) 403, a first communication interface (I/F) 404, a display screen (display) 202, a 2 communication I/F 405 , a speaker 406 , a microphone 407 , an acceleration sensor 408 , an illuminance sensor 409 , and a power supply control unit 410 . Each component 202 , 401 to 410 is connected by a bus 400 .

The CPU 401 controls the entire information processing apparatus 110 by executing programs stored in the memory 402 . The memory 402 can store various programs executed by the CPU 401, including the information processing program according to the present invention. In addition, the memory 402 can store various information including advertisement information.

The memory 402 may be a hard disk memory, an IC memory, an SSD (Solid State Drive), or the like. Also, the memory 402 may be a memory card that is removable from the information processing apparatus 110 through a card slot provided in the information processing apparatus 110 . The memory card can realize its function by an IC card such as an SD (Secure Digital) memory card. The function of the memory card may be realized by an external hard disk, USB memory, SSD, or the like.

The imaging device 403 has an imaging device, and acquires image information (capturing data) by converting light received by the imaging device through the lens 203 into an electrical signal. The image capturing device 403 may capture a still image or may capture a moving image. A moving image includes a continuous reproduction of still images shot at predetermined time intervals. The image information may be compressed according to a predetermined standard for compressing moving picture/audio data (for example, MPEG (Moving Picture Experts Group)).

The first communication I/F 404 is an interface that connects the network 101 such as the Internet and the information processing device 110 via a communication line, and controls the interface between the network 101 outside the elevator and the inside of the information processing device 110. , controls the input of data from and output of data to external devices.

The first communication I/F 404 can be implemented by, for example, a mobile phone line (eg, LTE (Long Term Evolution), PHS (Personal Handy-phone System)). Also, the first communication I/F 404 may be a wireless interface based on Wi-Fi (registered trademark), for example.

The second communication I/F 405 is an interface that connects the terminal device 411 having a wireless communication function and the information processing device 110, and controls the interface between the terminal device 411 and the information processing device 110. It controls the input of data from the terminal device 411 and the output of data to the terminal device 411 . The second communication interface 405 manages wireless communication not via the network 101 between the terminal device 411 having a communication function according to the wireless LAN standard and the information processing device 110, for example.

Specifically, the second communication I/F 405 is, for example, a wireless LAN access point (wireless LAN access point) that performs communication according to a wireless LAN standard such as IEEE 802.11, which is called Wi-Fi (Wireless Fidelity). can be realized by a wireless LAN base station).

Since the first communication I/F 404 is connected to the network 101 , the terminal device 411 that communicates with the information processing device 110 by the function of the second communication I/F 405 is connected to the elevator 130 via the information processing device 110 . It can communicate with the outside. The second communication I/F 405 may be implemented by a mobile Wi-Fi router or the like. Thereby, the terminal device 411 can communicate with the outside of the elevator 130 without going through the first communication I/F 404 .

The communication function with the terminal device 411 through the second communication I/F 405 can be enabled or disabled under the control of the CPU 401 . Specifically, for example, the CPU 401 executes a predetermined program stored in the memory 402 to enable or disable the communication function with the terminal device 411 through the second communication I/F 405. can be done. Further, specifically, for example, the CPU 401 and the second communication I/F 405 are connected via a relay (not shown), and the ON/OFF of the second communication I/F 405 is controlled via the relay. You may make it switch.

The second communication I/F 405 may be limited to the terminal device 411 for which a predetermined password has been entered, and wireless communication may be performed. A predetermined password is set in advance for an SSID (Service Set Identifier) set in the information processing device 110 . The predetermined password may be set periodically or each time the function of the second communication I/F 405 is switched from disabled to enabled.

During normal operation of the elevator 130, the second communication I/F 405 does not periodically broadcast the SSID, which is the identification name of an access point (wireless LAN access point) in a wireless LAN such as Wi-Fi. is preferred. Specifically, it is preferable not to include the SSID information in the beacon periodically transmitted by the second communication I/F 405 . In this case, second communication I/F 405 broadcasts the SSID in a specific situation such as when elevator 130 malfunctions. The second communication I/F 405 may be various known wireless communication interfaces such as mobile phone lines such as Bluetooth (registered trademark), PHS, and LTE.

The display screen 202 is implemented by a liquid crystal display, an organic EL display, an electronic bulletin board, a 7-segment display, or the like. The display screen 202 displays a password used for communication between the second communication I/F 405 and the terminal device 411 in addition to information and advertisements regarding the operation of the elevator 130 .

The speaker 406 generates sound by vibrating a diaphragm with an electric signal, which is an audio signal. Also, the speaker 406 may be an output terminal that outputs an audio signal, and an external speaker may be connected to the output terminal to generate sound. Speaker 406 outputs, for example, voice included in advertisement information, voice guidance for evacuation when elevator 130 malfunctions, and the like.

A microphone 407 collects the sound inside the cage 131 . Acceleration sensor 408 detects vibration of basket 131 . Acceleration sensor 408 can be implemented by, for example, an acceleration sensor. The illuminance sensor 409 detects the illuminance (brightness) inside the basket 131 . Illuminance sensor 409 can be realized using, for example, a phototransistor or a photodiode.

The power supply control unit 410 can be implemented by, for example, a voltage adjustment section (such as a power supply IC) that adjusts the voltage of AC power supplied via the outlet plug 205 or the like. Specifically, the power supply control unit 410 is, for example, an outlet plug 205, a cable connected to the outlet plug 205, and a transformer circuit that extracts predetermined DC power from AC power supplied through the outlet plug 205. , a rectifier circuit, a stabilization circuit, and the like. The function of the AC adapter may be provided inside the housing 201 of the information processing apparatus 110 or integrated with the housing 201 .

The information processing device 110 may further include a battery (storage battery) such as a lithium battery. That is, the power control unit 410 may include a storage battery, or the power control unit 410 may include connection terminals for connecting the storage battery. Thereby, the storage battery can be easily replaced. In this way, the power supply control unit 410 supplies power supplied via the outlet plug 205 or supplied from the storage battery to each part of the information processing apparatus 110 .

In addition, although illustration is omitted, the information processing apparatus 110 may include a memory card I/F, an input/output device, a power control unit, a GPS receiver, and the like. The memory card I/F is an interface connected to the information processing device 110 via a card slot. The memory card I/F serves as an internal interface with the memory card, and controls data input from the memory card and data output to the memory card.

The input/output device can be implemented by, for example, keys or buttons for inputting letters, numbers, various instructions, and the like. Also, the input/output device may be realized by a microphone, a display (touch panel), a connection terminal to which another information processing device can be connected, or the like. The power control unit includes an outlet plug and cable for receiving power supply from the outside, and a voltage adjustment unit provided inside the information processing apparatus 110 for adjusting the voltage of the supplied power supply. The information processing device 110 may also include a battery such as a lithium battery.

A GPS receiver receives radio waves from 3 to 5 GPS satellites, receives radio waves from the GPS satellites, and outputs GPS positioning data in order to obtain a geometrical position with respect to the GPS satellites. The current position of the information processing device 110 can be grasped by the GPS receiver.

(Example of hardware configuration of remote monitoring server 120)
Next, the hardware configuration of the remote monitoring server 120 will be explained. FIG. 4B is a block diagram showing an example of the hardware configuration of the remote monitoring server 120. As shown in FIG. As shown in FIG. 4B, remote monitoring server 120 includes CPU 421 , memory 422 , and communication I/F 423 . Components 421 to 423 are connected by bus 420 .

The CPU 421 controls the entire device of the remote monitoring server 120 by executing programs stored in the memory 422 . The memory 422 stores programs executed by the CPU 421 and various information including an advertisement management database. The memory 422 can be implemented by hard disk memory, SSD, IC memory, or the like, for example.

The communication I/F 423 is an interface that connects the remote monitoring server 120 and the network 101 through a communication line. Controls the output of data to

(Functional Configuration of Information Processing Device 110)
FIG. 5 is a block diagram showing an example of the functional configuration of the information processing device 110 according to the embodiment of the invention. In FIG. 5, the functions of the information processing device 110 include a control unit 500, a first communication unit 501, a storage unit 502, a display control unit 503, an audio output control unit 504, an imaging unit 505, and an operation abnormality It can be realized by a detection unit (detection unit) 506 and a second communication unit 507 .

The control unit 500 controls the entire information processing device 110 . More specifically, control unit 500 can realize its functions by, for example, CPU 401 shown in FIG. 4A executing a program stored in memory 402 or the like.

The first communication unit 501 communicates via a communication network outside the elevator 130 . Specifically, the first communication unit 501 can realize its function by, for example, the first communication I/F 404 shown in FIG. 4A, and performs communication via the network 101 .

The 1st communication part 501 acquires the advertisement information regarding the advertisement with respect to the user of the elevator 130, for example. The first communication unit 501 can acquire advertisement information from the advertisement distribution server 140 or the terminal device 150 of the advertiser via the network 101 . Also, the first communication unit 501 may acquire advertisement information from an information terminal device such as a smartphone carried by the user of the elevator 130 .

The storage unit 502 stores advertisement information acquired by the first communication unit 501 . Specifically, the function of the storage unit 502 can be realized by, for example, the memory 402 shown in FIG. 4A. The storage unit 502 may store the advertisement information acquired by the first communication unit 501 as it is, or once the advertisement information acquired by the first communication unit 501 is stored by the control unit 500 for display. You may make it memorize|store what was processed.

When the first communication I/F 404 shown in FIG. 4A is realized by a USB interface, the storage unit 502 acquires from a USB memory or an external device connected via the first communication I/F 404. Advertising information may be stored. In this case as well, the storage unit 502 may store the advertisement information acquired from the USB memory or the external device as it is. You may make it memorize|store what was processed for.

Storage unit 502 stores advertising information for a contract period determined based on a contract established between information processing device 110 or elevator 130 administrator and an advertiser, for example. The advertisement information for which the contract period has expired is erased from the storage section 502 . The erasure of the advertising information for which the contract period has expired may be appropriately performed by the control unit 500 without intervention of the administrator's operation, or may be performed according to the administrator's operation.

The display control unit 503 displays advertisements on the display screen 202 based on the advertisement information acquired by the first communication unit 501 and stored in the storage unit 502 . Specifically, display control unit 503 can realize its function by, for example, CPU 401 shown in FIG. 4A executing a program stored in memory 402 or the like.

The display control unit 503 may display an advertisement on the display screen 202 based on the advertisement information stored in the storage unit 502, or display the advertisement on the advertisement information stored in the storage unit 502 and processed by the control unit 500. Advertisements may be displayed on display screen 202 based on. Advertising information includes image information and character information. Advertising information may include audio information.

The advertising information may include privilege information regarding privileges. Privilege information relating to privileges can be realized, for example, by information indicating benefits (privileges) that only users of elevator 130 can receive and others cannot receive. Privilege can specifically be, for example, a discount or special treatment for goods or services provided by an advertiser, or a discount coupon for goods or services.

The privilege information includes at least the elevator 130 displaying the advertisement, the building (condominium or office building) in which the elevator 130 is installed, and the area in which the building is located (area specified by address division or distance division, etc.). Information identifying any one may be included.

Here, specifically, the information specifying the elevator 130 may be, for example, an address, a telephone number, or the like. It may be an ID number, etc. Further, the information specifying the building in which the elevator 130 is installed may be, for example, the building name, address, telephone number, etc. in which the elevator 130 is installed. An ID number assigned to each building when managing each elevator 130 may be used.

Specifically, the information specifying the area where the building where the elevator 130 is installed is based on the unit of the address of the building (such as 1-chome, ○○ town) and the latitude and longitude information of the location of the building. (within a radius of XX m, etc.), or an area centered on the nearest transportation facility (subway station, etc.) from the location of the building.

The control unit 500 stores information about the elevator 130 included in the information processing device 110, information specifying the building in which the elevator 130 is installed, and the building in which the elevator 130 is installed. At least one of the information specifying the existing area can be obtained and included in the privilege information.

The privilege information may include information regarding conditions for receiving the provision of the privilege. Also, the privilege information may include information about the date and time when the advertisement including the privilege information is displayed or displayed. The control unit 500 may include, in the privilege information, information relating to the conditions for receiving the provision of the privilege or information relating to the date and time when the advertisement is displayed. The control unit 500 can acquire date and time information from a clock included in (the CPU 401 of) the information processing device 110, and can display an advertisement including privilege information or include information about the date and time when the advertisement is displayed in the privilege information.

The privilege information includes at least one of information regarding the elevator 130, information identifying the building in which the elevator 130 is installed, information identifying the area where the building in which the elevator 130 is installed, and information regarding date and time. By using the privilege information, it is possible to easily specify the date and time when the user who requested the provision of the privilege saw the advertisement in the car 131 of the elevator 130, and utilize it as marketing information after that. can be done.

In addition, since the privilege information includes the information on the conditions for receiving the provision of the privilege, the content of the privilege that the user of the elevator 130 who is the recipient of the privilege can accurately grasp the content of the privilege can be obtained more reliably. , you will be able to use the privilege.

The privilege information may be information that can be acquired by a mobile terminal device 411 equipped with a camera, such as a smartphone. Specifically, for example, the privilege information may be information displayed by a two-dimensional code. The two-dimensional code displayed on the display screen 202 is photographed, for example, by the camera of the terminal device 411, and the information recorded in the two-dimensional code can be obtained by an application provided in the terminal device 411.

The audio output control unit 504 outputs audio. Specifically, the audio output control unit 504 can realize its function by, for example, controlling the speaker 406 by the CPU 401 shown in FIG. 4A. The audio output control unit 504 outputs audio through the speaker 406 based on the audio information included in the advertisement information. The audio output control unit 504 may not output audio according to settings for each information processing apparatus 110 even when displaying an advertisement based on advertisement information including audio information. Specifically, the sound may not be output during a specific time set by an administrator or the like, such as at night.

The photographing unit 505 photographs the inside of the basket 131 . Specifically, the function of the imaging unit 505 can be realized by, for example, the imaging device 403 shown in FIG. 4A. Image information generated by imaging by the imaging unit 505 may be transmitted to the remote monitoring server 120 or stored in the storage unit 502 .

The operation abnormality detection unit 506 detects an operation abnormality of the elevator 130 . Specifically, for example, the CPU 401 shown in FIG. 4A receives image information captured by the imaging unit 505, the microphone 407 shown in FIG. 4A, the acceleration sensor 408, the illuminance sensor 409, etc. The function can be realized by executing a program stored in memory 402 or the like based on the output signal.

Specifically, the operation abnormality detection unit 506 detects that the car 131 has stopped between floors based on the acceleration applied to the car 131 detected by the acceleration sensor 408, for example. Specifically, the operation abnormality detection unit 506 detects an operation abnormality of the elevator when, for example, the vibration of the car 131 detected by the acceleration sensor 408 is equal to or greater than a predetermined threshold value for determining the magnitude of the vibration. do. The predetermined threshold for judging the magnitude of vibration can be, for example, a value indicating the magnitude of vibration corresponding to an earthquake with a seismic intensity of 4 or more.

Specifically, the operation abnormality detection unit 506 detects an elevator operation abnormality when, for example, the sound in the car 131 collected via the microphone 407 is equal to or greater than a predetermined threshold for volume determination. . The predetermined threshold for volume determination can be a value that indicates the strength (loudness) of a sound that exceeds the range of normal conversation, such as a scream or an angry voice. Alternatively, the predetermined threshold for sound volume determination is, for example, an impact sound when a user falls down in the car 131 or intentionally hits the car 131, which cannot occur in normal elevator use. It may be a value indicating the strength (loudness) of sound.

Further, specifically, the operation abnormality detection unit 506 detects, for example, the illuminance (brightness) in the car 131 detected by the illuminance sensor 409 is equal to or greater than a predetermined threshold for determining the magnitude of the illuminance, the elevator 130 operation anomalies are detected. A predetermined threshold for determining the magnitude of the illuminance can be arbitrarily set by, for example, a manager of the elevator 130 or the like.

Based on the illuminance (brightness) inside the car 131 detected by the illuminance sensor 409, the operation abnormality detection unit 506 detects when the number of times the illuminance inside the car 131 falls below the threshold exceeds a predetermined number of times. In addition, the operation abnormality of the elevator 130 may be detected. As a result, it is possible to detect an operation abnormality in which the lighting in the car 131 blinks due to, for example, approaching the end of its life.

Further, specifically, the operation abnormality detection unit 506 may detect the operation abnormality of the elevator 130 by combining the detection result of the illuminance sensor 409 and the detection result of the acceleration sensor 408, for example. Specifically, when it is detected that the car 131 has moved a predetermined number of times based on the detection result of the acceleration sensor while the illuminance in the car 131 is below the threshold value, the operation abnormality of the elevator 130 can be detected. . In other words, if the car 131 operates a predetermined number of times while the illuminance inside the car 131 is below the threshold, it can be detected that the lights are off or that the power supply is not supplied. can.

Further, the operation abnormality detection unit 506 may detect the operation abnormality of the elevator 130 based on the image information generated by the photographing by the photographing unit 505 , that is, the image photographed by the photographing unit 505 . Specifically, the operation abnormality detection unit 506 detects, for example, an image (a normal image) of a user who is in a substantially constant posture from entering the car 131 to leaving the car, and the movement of the user is extreme. If a large image is detected in , the operation abnormality of the elevator 130 is detected. Causes for detecting such abnormal image contents include, for example, a user falling down or crouching in the basket 131 when he or she becomes ill, or a user fighting or destructive behavior in the basket 131 . It can be assumed that there are

When communication by the second communication I/F 405 requires setting of a password, the display control unit 503 detects the operation abnormality of the elevator 130 by the operation abnormality detection unit 506, the second communication unit A password that enables communication with the terminal device 411 via 507 may be displayed on the display screen 202 . For example, the display control unit 503 may display the password only while the malfunction of the elevator 130 is detected.

Further, the display control unit 503 may display the password only while an operation abnormality that restricts the movement of the user of the elevator 130, such as the car 131 stopping between floors, is detected. good. Alternatively, the display control unit 503 may display the password only while an abnormal operation of the elevator 130 caused by, for example, a large-scale earthquake that is expected to damage the communication infrastructure is detected. By setting the password displayed on the display screen 202 , the terminal device 411 can communicate with the information processing device 110 via the second communication unit 507 .

The display control unit 503 displays the password required for communication between the terminal device 410 such as a smartphone carried by the user and the information processing device 110 in all cases where the operation abnormality detection unit 506 detects an elevator operation abnormality. You may make it display on the screen 202 (refer FIG.6(c)).

Further, when the operation abnormality detection unit 506 detects an operation abnormality of the elevator, the display control unit 503 displays a message indicating that the second communication unit 507 can communicate with the terminal device 411 on the display screen 202 together with the password. You may make it display the guide information which guides. Specifically, for example, "Please enter the password displayed on the screen. You can communicate with the outside by using this machine as an access point. ] can be displayed (see FIG. 6(c)). The guidance information is "You can use this machine as an access point right now. , and displayed only while the information processing apparatus 110 can be used as an access point.

By displaying guidance information on a display screen 202, both a hearing-impaired user and an able-bodied user can surely guide the user that the information processing device 110 can be used as an access point. can be done. As a result, an environment in which the information processing apparatus 110 can be used as an access point for all users can be ensured. And by this, a user can be made to feel relieved, and the improvement of a user's convenience can be aimed at.

When it is not necessary to set a password for the terminal device 411 when communicating with the second communication I/F 405, the display control unit 503 provides guidance that communication with the terminal device 411 is possible through the second communication unit 507. It is also possible to display only the guidance information on the display screen 202 .

The display control unit 503 further displays "Currently, an emergency stop is in progress. We will resume operation as soon as the safety confirmation is completed. Please wait a moment now. ] may be displayed on the display screen 202 including a guidance message. As a result, it is possible to reliably inform the user of the status of the elevator 130. Therefore, for example, when a plurality of elevators 130 stop all at once due to an earthquake or the like, the operator does not have to deal with the situation. You can restrain yourself from concentrating.

In addition, the display control unit 503 may stop displaying the advertisement displayed on the display screen 202 based on the operation anomaly detected by the operation anomaly detection unit 506 . Moreover, the display control unit 503 may display predetermined information instead of the advertisement displayed on the display screen 202 based on the operation abnormality detected by the operation abnormality detection unit 506 .

The predetermined information may be, for example, the guidance information as described above, or may be a map image or characters indicating an evacuation route after getting out of the car 131 . Further, the predetermined information may be, for example, an image or voice of an operator of an elevator management company who reads out the guidance.

When the operation abnormality detection unit 506 detects an elevator operation abnormality, the voice output control unit 504 described above may output a voice guidance indicating that the information processing device 110 can be used as an access point. The voice output control unit 504 outputs voice guidance such as, for example, "Wave your hand in the direction of the voice. You can talk to the operator." Accordingly, even visually impaired users can be notified that the information processing apparatus 110 can be used as an access point.

The second communication unit 507 performs wireless communication with the terminal device 411 having a wireless communication function without going through the network 101 . Specifically, the function of the second communication unit 507 can be realized by, for example, the second communication I/F 405 shown in FIG. 4A. The second communication unit 507 may be compatible with multiple types of wireless communication, such as Wi-Fi wireless communication and Bluetooth wireless communication.

When the operation abnormality detection unit 506 detects the operation abnormality of the elevator 130 , the control unit 500 can enable the second communication unit 507 to communicate with the terminal device 411 . Specifically, the control unit 500 disables the function of the second communication unit 507 when the elevator 130 is operating normally, and disables the function of the second communication unit 507 when the operation abnormality detection unit 506 detects an operation abnormality of the elevator 130. 2, the communication function of the communication unit 507 is enabled.

Further, the control unit 500 detects the operation abnormality of the elevator 130 by the operation abnormality detection unit 506 until the normal operation of the elevator 130 is started. The communication function with the device 411 may be enabled. Alternatively, the control unit 500 detects the operation abnormality of the elevator 130 by the operation abnormality detection unit 506 until the normal operation of the elevator 130 is started, and the terminal by the second communication unit 507 The communication function with the device 411 may be enabled.

(Display mode on display screen 202)
Next, a display mode on the display screen 202 will be described. FIG. 6 is an explanatory diagram showing a display mode on the display screen 202. As shown in FIG. When the elevator is operating normally, the information processing device 110 displays an advertisement 601 directed to the user 600 of the elevator 130 in an advertisement display area (advertisement area) 305 of the display screen 202, as shown in FIG. 6(a). do. Specifically, for example, text guidance such as “○○ condominium model room open from 10:00 on Monday × Sunday”, “We are conducting a campaign to visit and conclude a contract”, and an image model of the condominium to be advertised. An advertisement 601 including an image or the like is displayed.

When the information processing device 110 detects an operation abnormality such as a sudden stop of the car 131 between floors as shown in FIG. As shown in (c), a password 602 to be set in the terminal device 411 to establish communication between the information processing device 110 and the terminal device 411 is displayed on the display screen 202 .

Password 602 is displayed, for example, in advertisement display area (advertisement area) 305 of display screen 202 . Also, the password 602 may stop the display of the advertisement 601 in the advertisement display area (advertisement area) 305 and switch to the advertisement 601 for display. In the advertisement display area (advertisement area) 305, in addition to the password 602, as shown in FIG. You can communicate with the outside by using this machine as an access point. ] may be displayed.

The password 602 and guidance information 603 are not limited to being displayed only in the advertisement display area (advertisement area) 305, and may be displayed over the entire area without partitioning the area. As a result, only the guidance information 603 can be visually recognized by the user 600 , so that the content guided by the guidance information 603 can be communicated to the user 600 more reliably.

Display of the advertisement 601 is stopped by displaying the password 602 and the guide information 603 in the advertisement display area (advertisement area) 305 . In this way, by stopping the display of the advertisement 601 in an emergency such as a sudden stop of the car 131 between floors, the display of the advertisement 601 that does not match the situation can be continued. Therefore, it is possible to avoid making the occupant in the car 131 uncomfortable. In addition, it is possible to avoid damaging the corporate image of the advertiser by making passengers in the car 131 uncomfortable.

When the information processing device 110 detects an operation abnormality, predetermined information may be displayed instead of the advertisement 601 without displaying the password 602 depending on the type of operation abnormality detected. Specifically, for example, when flooding in the hoistway due to a typhoon is detected, instead of the advertisement 601, for example, "Elevator will stop at the nearest floor assuming a power outage due to flooding." When the door opens, get off the elevator as soon as possible and evacuate to a safe place. ] may be displayed on the display screen 202 . Note that water intrusion into the hoistway can be detected using, for example, a known water intrusion detection sensor.

Such information can be used to stop the car 131 at least at a predetermined floor other than an operation abnormality such as the elevator 130 stopping between floors and the user 600 being confined in the car 131, for example. It should be displayed where possible. As a result, it is possible to avoid delays in evacuation of the user 600 due to waiting for a call with the operator.

The guidance information 603 is information that is guided to the user 600 when an operation abnormality occurs, and may be set for each assumed operation abnormality. It may be obtained or received (distributed). For example, the memory 402 of the information processing device 110 stores the guidance information 603 set in advance for each assumed operation abnormality. By displaying the guidance information 603 according to the detected operation abnormality on the display screen 202 in this way, it is possible to prompt the user 600 to take appropriate measures according to the situation.

Further, the guide information 603 is, for example, if the assumed operation abnormality is the stoppage of the car 131 between floors, "A serviceman is on his way right now. We apologize for the inconvenience, but please wait for a while. can be realized by a guidance message such as Further, for example, the guidance information 603 for an operation abnormality that is not specifically assumed may be realized by a guidance message that urges the crew to keep calm.

Guidance information 603 is not limited to a guidance message (text), and may be realized by an image of an operator in a management department who manages an elevator. The image of the operator may be a still image or a moving image. The image of the operator may be captured (recorded) in advance or captured in real time.

Also, the image of the operator may be displayed instead of the advertisement 601, or may be displayed on the display screen 202 instead of the guidance message after displaying the corresponding guidance message instead of the advertisement 601. . Also, the guidance information may include both a text-based guidance message and an image-based guidance message. Further, guidance information 603 may include voice guidance, as described above.

In addition, on the display screen 202, when there is concern about the occurrence of congestion, such as when a large-scale earthquake occurs, or when communication is difficult to connect, a guidance message is displayed that prompts the user to try communication again after a while. You may Thereby, power saving of the terminal device 411 of the user 600 can be achieved. In addition, this can prevent the user 600 who is not accustomed to handling a smartphone from giving up requesting rescue using communication, thereby contributing to ensuring the safety of the user 600 .

When congestion occurs or is expected to occur, the communication state by the second communication unit 507 is switched in stages based on the scale of the disaster and the priority of restoration determined by the Elevator Association. may Specifically, for example, the information processing device 110 installed in the elevator 130 having a lower restoration priority is prioritized to enable the communication function of the second communication unit 507 . As a result, for the user 600 confined in the elevator 130 whose recovery is likely to be delayed due to the low priority of recovery, at least the communication environment can be secured preferentially.

More specifically, for example, the information processing device 110 installed in the elevator 130 having a higher recovery priority may preferentially enable the communication function of the second communication unit 507 . The high priority of restoration means that there are many vulnerable people in disasters, such as hospitals and elderly housing with services. By doing so, it is possible to suppress the spread of damage to vulnerable people.

(Processing procedure of information processing device 110)
Next, a processing procedure executed by the information processing device 110 will be described. 7 and 8 are flowcharts showing an example of the processing procedure executed by the information processing apparatus 110. FIG.

In the flowchart of FIG. 7, information processing apparatus 110 determines whether or not advertisement information has been received via network 101 (step S701). Then, it waits for the advertisement information to be received (step S701: No), and if received (step S701: Yes), stores the received advertisement information in the memory 402, for example (step S702).

Next, it is determined whether or not the advertisement start time has come (step S703). Whether or not the advertisement start time has come can be determined based on the information regarding the start time included in the received advertisement information. Also, the determination may be made based on the order of priority with respect to other advertisement information (information regarding this order of priority may also be included in the advertisement information).

In step S703, it waits for the advertisement start time (step S703: No), and when the advertisement start time comes (step S703: Yes), the display screen 202 is (step S704), and the series of processing ends.

In step S704, advertisement 601 is displayed on display screen 202 for a preset advertisement display time (for example, 30 seconds). The advertisement display time is set, for example, based on a contract between information processing device 110 or an elevator manager and the advertiser. When contracts with multiple advertisers are established in the same time frame, the corresponding multiple advertisements are repeatedly displayed in that time frame. If the advertisement is a moving image, the advertisement display time may be, for example, the playback time of the moving image.

The processing shown in the flowchart of FIG. 8 is performed while the advertisement 601 is being displayed on the display screen 202 . In the flowchart of FIG. 8, the information processing device 110 determines whether or not an operational abnormality of the elevator has been detected (step S801). Then, it waits until an elevator operation abnormality is detected (step S801: No), and when the operation abnormality is detected (step S801: Yes), the display of the advertisement 601 on the display screen 202 is stopped (step S802).

Next, it is determined whether or not the car 131 has stopped operating (step S803). In step S803, if the car 131 has stopped operating (step S803: Yes), the password 602 and guidance information 602 are displayed on the display screen 202 (step S804), and the communication function by the second communication I/F 405 is enabled. (step S805).

In step S804, the password 602 and guidance information 602 are displayed in the advertisement display area 305 on the display screen 202, for example. Alternatively, in step S804, the password 602 and guidance information 602 may be displayed on the entire display screen 202, for example.

Further, in step S804, in addition to the display of the password 602 and guidance information 602 on the display screen 202, "Please enter the password displayed on the screen. This machine can be used as an access point to communicate with the outside. ” may be output from the speaker 406 . As a result, even the user 600 who is unaware of the password 602 and guidance information 602 displayed on the display screen 202 can be reliably informed that communication with the outside of the elevator 130 via the information processing device 110 is possible. can.

Until the elevator 130 returns to normal operation (step S806: No), the communication function of the second communication I/F 405 is enabled to communicate with the terminal device 411 that has made the request. Specifically, for example, while the communication function by the second communication I/F 405 is enabled, a request is output to the external device in response to the request from the terminal device 411, and the external device The response received from is output to the corresponding terminal device 411 . As a result, the user 600 can reliably communicate with the outside using the terminal device 411 even in the elevator 130 where communication is difficult during normal times.

In step S806, when elevator 130 returns to normal operation (step S806: Yes), display of advertisement 601 is restarted (step S807), and a series of processing ends. In step S803, if the car 131 has not stopped operating (step S803: No), the process proceeds to step S806 to wait for the elevator 130 to return to normal operation. It should be noted that the password 602 and the guide information 602 may be displayed on the display screen 202 when an elevator operation abnormality is detected regardless of whether the car 131 has stopped operating.

As described above, the information processing apparatus 110 according to the embodiment of the present invention is attached to the car 131 of the elevator 130, and the operation abnormality detection unit 506 for detecting an operation abnormality of the elevator 130 and communication with the outside of the elevator 130. A first communication unit 501 that performs communication via a network (network 101), a second communication unit 507 that performs wireless communication with a terminal device 411 having a wireless communication function without via the network 101, and a second a control unit 500 for controlling the state of communication with the terminal device 411 by the communication unit 507; It is characterized by enabling communication with 411.

According to the information processing device 110 of the embodiment according to the present invention, wireless communication between the information processing device 110 connected to the network 101 and the terminal device 411 is enabled when an operational abnormality occurs in the elevator 130. Therefore, the information processing device 110 can be used as an access point such as a wireless LAN spot to communicate with the outside of the elevator 130 .

As a result, when the user 600 of the elevator 130 is confined in the car 131, that is, a so-called "confinement" occurs, the user 600 operates the terminal device 411 carried by himself/herself to communicate with the outside of the elevator 130. , the administrator of the elevator 130 can be made aware that the user is confined, and information about the outside of the elevator 130 can be collected.

Further, the user 600 can arbitrarily select a communication destination by performing communication using the terminal device 411 carried by the user 600, and can contact an acquaintance of the user 600 or visit a site trusted by the user 600. You can choose to collect information. This allows the user 600 to wait for the operation of the elevator 130 to resume without being swayed by inaccurate information or unnecessarily increasing anxiety.

Further, according to the information processing device 110 of the embodiment according to the present invention, by restricting wireless communication between the information processing device 110 and the terminal device 411 when an operation abnormality of the elevator 130 is detected, for example, During normal operation of the elevator 130, it is possible to avoid security problems such as unauthorized access and information leakage due to the unspecified number of terminal devices 411 sharing the information processing device 110 as an access point. As a result, deterioration of information security for the user of the terminal device 411 can be suppressed.

As described above, according to the information processing apparatus 110 of the embodiment according to the present invention, it is possible to help ensure the safety and security of the user 600 and improve the convenience of the user 600 .

As described above, since the elevator 130 is equipped with an emergency battery, even if a power failure occurs due to a large-scale natural disaster such as an earthquake, the emergency battery can be used to operate the information processing device 110 for a long time. It can operate stably over As a result, the information processing device 110 installed in the elevator 130 can operate reliably even in an emergency, helping ensure the safety and security of the user 600 and improving the convenience of the user 600. be able to.

Further, in the information processing apparatus 110 of the embodiment according to the present invention, the control unit 500 detects the operation abnormality of the elevator 130 by the operation abnormality detection unit 506 until the normal operation of the elevator 130 is started. It is characterized by enabling communication with the terminal device 411 by the second communication unit 507 during the period.

According to the information processing device 110 of the embodiment according to the present invention, the normal operation of the elevator 130 is started after the abnormal operation of the elevator 130 is detected in wireless communication between the information processing device 110 and the terminal device 411. By limiting the time period until the information processing apparatus 110 is used as an access point, the information security of the user 600 of the terminal apparatus 411 can be maintained.

Further, by restricting wireless communication during normal operation of the elevator 130, use of the elevator 130 for wireless communication can be suppressed. As a result, it is possible to prevent unauthorized persons from entering the building in which the elevator 130 is installed, secure the safety and security of the user 600, and improve the convenience of the user. .

Further, in the information processing apparatus 110 of the embodiment according to the present invention, when the operation abnormality of the elevator 130 is detected by the display screen 202 provided in the car 131 and the operation abnormality detection unit 506, the second communication unit a display control unit 503 for displaying on a display screen 202 a password 602 that enables communication with the terminal device 411 via 507; is characterized by enabling communication with the terminal device 411 in which is set.

According to the information processing device 110 of the embodiment according to the present invention, the terminal device 411 that performs wireless communication with the information processing device 110 is restricted to the terminal device 411 to which the password 602 is set. can be restricted to the terminal device 411 carried by the user 600 who sets the password 602 by looking at the display screen 202 of . This makes it possible to preferentially secure an environment in which the terminal device 411 carried by the user 600 in the basket 131 can communicate with the information processing device 110 when confinement occurs.

Further, in the information processing apparatus 110 according to the embodiment of the present invention, when the display control unit 503 detects an operation abnormality of the elevator 130 by the operation abnormality detection unit 506, the password 602 different from the previously displayed password 602 is displayed. , may be displayed on the display screen 202, and the control unit 500 enables communication with the terminal device 411 to which the latest password 602 displayed on the display screen 202 by the display control unit 503 is set. may

According to such an information processing apparatus 110, security problems such as unauthorized access and information leakage can be effectively avoided by displaying a password 602 different from the password 602 displayed last time. As a result, deterioration in information security for the user 600 of the terminal device 411 can be suppressed.

Further, in the information processing apparatus 110 according to the embodiment of the present invention, the display control unit 503 displays an advertisement on the display screen 202 when the operation abnormality detection unit 506 does not detect an operation abnormality of the elevator 130. Characterized by

According to the information processing apparatus 110 of the embodiment according to the present invention, the advertisement is displayed on the display screen 202 while the operation abnormality of the elevator 130 is not detected, thereby supporting the safety and security of the user 600. In addition, the display screen 202 can be effectively used, and the convenience for the user 600 can be further improved.

Further, in the information processing apparatus 110 of the embodiment according to the present invention, when the control unit 500 detects an operation abnormality of the elevator 130 caused by a disaster, the second communication unit 507 communicates with the terminal device 411. It is characterized by enabling

According to the information processing apparatus 110 of the embodiment according to the present invention, for example, a disaster such as a natural disaster that affects a wide area may damage the communication environment due to damage to a base station installed outdoors. When it gets worse, the information processing device 110 can be widely opened as a wireless access point.

As a result, many users can communicate with the outside of the elevator 130 by operating the terminal device 411 carried by themselves, regardless of the users trapped in the car 131, thereby increasing the number of users. It is possible to ensure the safety and security of users and improve the convenience of users.

Further, the information processing apparatus 110 according to the embodiment of the present invention is characterized in that the wireless communication is wireless communication such as Wi-Fi that complies with wireless LAN (Local Area Network) standards.

According to the information processing device 110 of the embodiment according to the present invention, by performing communication in accordance with a communication standard widely applied to the terminal device 411 carried by the user 600, such as a smart phone, the abnormal operation of the elevator 130 can be detected. is detected, communication of many users 600 can be enabled. As a result, it is possible to support the safety and security of the user 600 and improve the convenience of the user 600 .

The information processing method described in this embodiment can be realized by executing a prepared program on a computer such as a personal computer or a work station. This program is recorded on a computer-readable recording medium such as a hard disk, CD-ROM, MO, DVD, USB memory, SSD, etc., and is executed by being read from the recording medium by a computer. Also, this program may be a transmission medium that can be distributed via a network such as the Internet.

INDUSTRIAL APPLICABILITY As described above, the information processing device and the information processing program according to the present invention are useful for the information processing device installed in the elevator and the information processing program executed by the information processing device. It is suitable for an information processing device and an information processing program that help ensure the safety and security of users.

110 information processing device 120 remote monitoring server 130 elevator 131 car 202 display screen 500 control unit 501 first communication unit 502 storage unit 503 display control unit 504 audio output control unit 505 photographing unit 506 operation abnormality detection unit 507 second communication unit

Claims (1)

An information processing device attached to an elevator car,
a first communication unit that communicates via a communication network outside the elevator;
a second communication unit that performs wireless communication with a terminal device having a wireless communication function in the car without going through the communication network;
a control unit that controls a state of communication with the terminal device by the second communication unit;
a display control unit for displaying, on a display screen provided in the basket, information about a password that enables communication with the terminal device by the second communication unit;
with
The information processing apparatus, wherein the control unit enables communication by the second communication unit with the terminal device in which a password related to information displayed on the display screen by the display control unit is set. .

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