JP2023081738A - Delivery method and allocation server - Google Patents

Abstract

To provide: a method for delivering a package to a resident of a multiple dwelling house with a home delivery box; and system and server for implementing the method.SOLUTION: A delivery method includes: acquiring, in an allocation server, locker use information relating to use states of a plurality of lockers provided in at least one home delivery box provided at a multiple dwelling house; allocating, on the allocation server, one of the plurality of lockers to at least one package to be delivered to a resident of the multiple dwelling house; and before storing the package in the allocated locker, transmitting a locker identifier for identifying the allocated locker, from the allocation server to a delivery management server managing the delivery of the package.SELECTED DRAWING: Figure 1

Description

One of the embodiments of the present invention relates to a delivery method for delivering packages, a delivery system, and an allocation server for realizing this delivery method.

The user may be absent when the package is delivered to the user. In this case, for example, by carrying the package into the home delivery box and notifying the user of the delivery of the package, the user can take out the package from the home delivery box at any time. As a result, the burden and cost of re-delivery are reduced, and the user does not have to wait for the delivery, and is freed from time constraints. In addition, it is possible to prevent theft of luggage and the leakage of personal information (see, for example, Patent Document 1).

JP 2012-64072 A

An object of one of the embodiments of the present invention is to provide a new method for delivering parcels to users, and a system and server for realizing this method. Another object of one of the embodiments of the present invention is to provide a method for delivering parcels to residents of an apartment complex equipped with delivery boxes, and a system and server for realizing this method. be one.

One of the embodiments of the present invention is a package delivery method. In this delivery method, the allocation server acquires locker usage information regarding the usage status of a plurality of lockers in at least one delivery box provided in the housing complex, and the locker usage information is delivered to the residents of the housing complex on the allocation server. assigning at least one package to one of a plurality of lockers, and prior to storing the package in the assigned locker, a locker for identifying the assigned locker to a delivery management server that manages delivery of the package; Including sending the identifier from the allocation server.

One embodiment of the invention is an allocation server. This allocation server acquires locker usage information related to the usage status of a plurality of lockers possessed by at least one delivery box provided in the collective housing, and obtains locker usage information regarding the usage of a plurality of lockers for at least one package delivered to residents of the collective housing. assigning one and transmitting the locker identifier to identify the assigned locker to a delivery management server that manages delivery of the package before storing the package in the assigned locker; Configured.

One embodiment of the present invention is a system for delivering packages. This system includes an allocation server that is connected to each other via a network, a delivery management server that manages the delivery of packages, and a delivery box provided in an apartment complex. The allocation server obtains locker usage information regarding the usage status of a plurality of lockers possessed by at least one delivery box provided in the apartment complex, and obtains locker usage information regarding the usage status of a plurality of lockers possessed by at least one delivery box provided in the apartment complex. and transmitting the locker identifier to identify the assigned locker to a delivery management server that manages delivery of the package before storing the package in the assigned locker. be done.

1 is a conceptual diagram of a delivery method and delivery system according to an embodiment of the present invention; FIG. 1 is an example of a floor plan of an apartment complex in which a delivery method according to an embodiment of the present invention is used; 1 is a schematic front view of a home delivery box of a delivery system according to an embodiment of the present invention; FIG. 1 is a schematic perspective view of a delivery box of a delivery system according to an embodiment of the present invention and a container configured to be accommodated in a locker of the delivery box; FIG. 1 is a schematic top view of a container configured to be accommodated in a locker of a delivery box of a delivery system according to an embodiment of the invention; FIG. The flowchart for demonstrating the delivery method which concerns on embodiment of this invention. The flowchart for demonstrating the delivery method which concerns on embodiment of this invention.

Hereinafter, each embodiment of the present invention will be described with reference to the drawings. However, the present invention can be implemented in various aspects without departing from the gist thereof, and should not be construed as being limited to the description of the embodiments illustrated below.

In order to clarify the description, the drawings may schematically represent the width, thickness, shape, etc. of each part compared to the actual embodiment, but this is only an example and does not limit the interpretation of the present invention. not something to do. In this specification and each drawing, elements having the same functions as those described with respect to the previous drawings may be denoted by the same reference numerals, and redundant description may be omitted. This code is used to collectively represent a plurality of identical or similar structures, and a hyphen and a natural number are added after the code to represent these individually. In addition, when indicating a part of one structure, lowercase letters may be attached after the reference numerals.

<First Embodiment>
In this embodiment, an outline of a delivery method according to one embodiment of the present invention, and a configuration and functions of a delivery system 100 for realizing this delivery method will be described.

1. Outline of Delivery Method A conceptual diagram of a delivery method using the delivery system 100 is schematically shown in FIG. This delivery method is a method for delivering parcels to collective housing such as condominiums, and the parcels are delivered to residents of the collective housing or their representatives (hereinafter collectively referred to as residents 102). Packages are not restricted in any way and may include items ordered by the resident 102 himself or may include items shipped to the resident 102 by an individual. For example, parcels include goods ordered by the resident 102 via the network 120 or communication lines such as telephones and faxes, or the results of services (hereinafter, goods and results of services are collectively referred to as goods). may include items ordered by resident 102 via face-to-face commerce. Therefore, the products contained in the package are not limited to electronic commerce products, and may include general retail stores such as supermarkets and department stores, liquor stores, dry cleaners, restaurants and cafes, restaurants such as fast food, bookstores, stationery stores, cosmetics and pharmaceuticals. It also includes products that are traded at physical stores belonging to all industries, such as drugstores that handle such things. The product may be a rental item (rental shoes, rental costume, rental bag, etc.) or a sample (sample cosmetics, sample food, etc.). Here, the network 120 is a communication network such as the Internet or a wide area network, and mediates communication between various communication terminals and servers.

The shipper 104, who is the entity that ships the package, includes the trading partner (hereinafter referred to as the seller) of the product to be shipped as the package, as well as the individual who ships the product to the resident 102.

There are no restrictions on the subject (delivery person) who delivers the package, and it may be the seller of the product ordered by the resident 102 or the individual who delivers the product to the resident 102 . In this case, the sender may also serve as the delivery person. Alternatively, the delivery person may be a delivery company 106 that performs delivery as one of its business tasks, and is requested by the sender.

Here, all packages to be delivered are kept in a delivery box 130 installed in the housing complex. In other words, the parcels are stored directly in the lockers provided in the home delivery box 130 and are not delivered to each dwelling unit of the resident 102 . Therefore, the delivery person does not need to carry the package to each dwelling unit, and furthermore does not need to confirm whether the resident 102 is at home or not. Therefore, this delivery method places an extremely small burden on the deliverer, greatly reduces the time and cost required for delivery, and makes it possible to effectively utilize the human resources of the deliverer.

The delivery method further assigns to each package a delivery box 130 and its locker for containing the package before the package is delivered. More specifically, before delivering the package, the person delivering the package, via the network 120, receives a locker allocation service (hereinafter referred to as the allocation company 108) from the delivery box 130, and Receive designation of a locker suitable for the luggage to be delivered. For this reason, since a locker for storing the package can be secured in advance before the package is delivered, the burden of redelivery is not forced. It should be noted that the allocation operator 108 receives information (such as hereinafter referred to as locker usage information.) is provided periodically or as needed. As such, appropriate lockers can be assigned quickly in response to the shipper's request in a timely manner.

In addition, in this delivery system, the allocation company 108 may serve as the delivery company 106 as well. That is, the allocation company 108 may allocate lockers and collect and deliver packages.

2. Configuration and Functions of Delivery System An example of the configuration of a delivery system 100 is shown in FIG. The delivery system 100 includes an allocation server 109 managed by an allocation company 108, at least one home delivery box 130, a delivery server 105 managed by a package sender 104, a delivery management server 107 managed by a delivery company 106, and the like. . At least one delivery box 130 may include multiple delivery boxes 130 . The delivery system 100 may further include a box management server 111 managed by the box management business operator 110 . The delivery system 100 may also include a user terminal 103 that is a communication terminal managed by the resident 102 . These configurations are communicatively connected to each other via network 120 .

If the allocation company 108 also serves as the delivery company 106, the allocation server 109 and the delivery management server 107 may be managed by the same company, or they may be integrated into one server. may function as

2-1. Allocation Server (1) Configuration Allocation server 109 is connected to delivery box 130 via network 120 . A storage device (not shown) connected to allocation server 109 stores a box identifier (box ID) for identifying each delivery box 130 and a user identifier (user ID) for identifying pre-registered resident 102. , locker identifiers (locker IDs) for specifying the plurality of lockers that each delivery box 130 has. Each box ID may be associated with the name of the corresponding delivery box 130, the address and name of the housing complex in which it is installed, the presence or absence of access restrictions (described later), and the contents thereof, and these are stored in the storage device. The user ID may be associated with the name of the resident 102, the address and name of the housing complex where the resident resides, the floor of residence, the dwelling unit number, the address for communicating with the user terminal 103, the user score (described later), and the like. Stored in a storage device. The locker ID may be associated with the corresponding locker number, size (for example, width, depth, height, volume, etc.), position in the delivery box 130, etc., and these are also stored in the storage device. Furthermore, a deliverer identifier (deliverer ID) for specifying a deliverer may be stored in the storage device. The shipper ID may be associated with the shipper's name, address, shipper score (described later), an address for communication, and the like, which are also stored in the storage device.

(2) Acquisition of function locker usage information The allocation server 109 is configured to receive a signal containing locker usage information from each delivery box 130 periodically or upon request from the allocation server 109 . The locker usage information includes the presence or absence of packages in each locker. Alternatively, allocation server 109 may be configured to receive signals containing locker usage information from box management server 111 . As a result, the allocation server 109 acquires locker usage information.

A Locker Allocation The allocation server 109 is configured to receive a locker allocation request by receiving a signal including the locker allocation request sent from the shipping server 105 and/or the delivery management server 107 . The locker allocation request includes the user ID of the resident 102 who is the destination of the parcel, the sender ID, the delivery person ID, the delivery person ID, the desired delivery date and time of the parcel, and the size of the parcel (e.g., width and depth). , height, volume, etc.), the deadline for receipt of the package by the resident 102, the date and time the package was collected by the delivery person, and the like.

Upon receiving the locker allocation request, allocation server 109 first identifies delivery box 130 from the user ID of resident 102 . If there is only one delivery box 130 provided in the housing complex where the resident 102 resides, that delivery box 130 is automatically identified. On the other hand, if a plurality of home delivery boxes 130 are provided in an apartment complex, any home delivery box 130 may be selected.

However, access restrictions may be different for multiple home delivery boxes 130 installed in the same collective housing. For example, as shown in a schematic plan view (FIG. 2) of the entrance of an apartment house, a door 146 through which only the resident 102 and persons previously permitted by the resident 102 (hereinafter referred to as specific persons) can enter. In an apartment complex where the occupied area 142 and the common area 140 are partitioned by and a door 144 is installed to prohibit non-specified persons other than specified persons from entering during a specific time period (restricted time period), there are two types home delivery boxes 130-1 and 130-2 may be provided. Since the delivery box 130-1 is installed inside the door 144 (semi-common area 140-1), the delivery person, who is not a specific person, cannot access it during the time limit. Only accessible during hours (unrestricted hours). On the other hand, the delivery box 130-2 separates an area (completely shared area) 140-2 that anyone can enter regardless of time from the semi-common area 140-1, and separates the semi-common area 140-1 from the completely shared area. 140-2 are provided to be accessible from both sides. When a plurality of delivery boxes 130 with different access restrictions are provided in this manner, the delivery box 130 that is difficult for the delivery person to access (that is, the delivery box 130-1 with higher access restrictions) is preferentially specified. Preferably, allocation server 109 is configured in By adopting such a configuration, it becomes easy for the deliverer to secure a locker for delivery box 130-2 that can be accessed at all times. Conversely, if there is a delivery box 130 that the delivery person cannot access at the delivery date and time or the scheduled delivery date and time of the package, a delivery box accessible by the delivery person (the delivery box 130-2 in the example of FIG. 2) is specified. be done.

After identifying the delivery box 130, the allocation server 109 also assigns one of the empty lockers to each package. Locker assignment may be by randomly or randomly selecting one of a plurality of empty lockers, or may be selected according to resident 102 scores. For example, if the package is addressed to the resident 102 with a high score, a locker in a position where the package can be easily taken out is preferentially selected. Alternatively, the allocation server 109 may be configured to allocate lockers suitable for the size and shape of luggage. In this case, for example, an empty locker that can accommodate luggage and has the highest ratio of luggage volume to locker volume may be assigned. In this way, by allocating lockers in consideration of the size and shape of luggage, it is possible to prevent mismatches between lockers and luggage, so lockers can be used more efficiently. Also, when allocating multiple lockers for multiple packages delivered to the same resident 102, the allocation server 109 may be configured to allocate multiple lockers located close to each other. Note that if there are multiple packages to be delivered to the same resident 102, a locker capable of containing multiple packages may be assigned.

After allocating lockers, the allocation server 109 transmits information (allocation information) including the box ID and the locker ID as a response to the shipping server 105 and/or the delivery management server 107 that transmitted the locker allocation request. This allocation information may include the above-described various information associated with the box ID and locker ID. Obtaining the allocation information allows the shipper to secure a locker before the package is delivered, so there is no empty locker, or there is an empty locker but the package is of a shape or volume that cannot be accommodated. It is possible to avoid redelivery of packages forced by reasons such as unavailability to Note that the allocation server 109 may store the time when the allocation information is transmitted in the storage device. Also, the allocation information may be transmitted to the user terminal 103 as well.

C. Notifications to delivery person, sender, and resident When the delivery person puts the package in the locker, the sensor installed in each locker detects the package, and a notice indicating that the package has been stored (notice of storage) is issued. It is sent to the box management server 111 . Allocation server 109 may be configured to obtain a notice of accommodation directly from delivery box 130 or via box management server 111 . The allocation server 109 may be configured to determine the time when the package was collected based on the notification of collection and store it in a storage device.

Similarly, when the resident 102 receives a package from a locker, a sensor provided in each locker senses this, and a notification (receipt notification) indicating that the package has been received is sent to the box management server 111 . Allocation server 109 may be configured to obtain receipt notifications directly from delivery box 130 or from box management server 111 . Allocation server 109 may be configured to determine the time the package was received by resident 102 based on the acknowledgment and store this in storage. By using the accommodation notice and the receipt notice, it is possible to calculate the time (residence time) from when the package is stored in the locker to when it is taken out by the resident 102 . A user score can be calculated by using this dwell time. On the other hand, it is also possible to calculate the time (delivery time) from when the allocation information was transmitted until the parcel was stored in the locker, and this may be used to calculate the score of the deliverer.

The allocation server 109 may also be configured to prompt the resident 102 to pick up the package. For example, when the delivery deadline is approaching (24 hours, 12 hours, 3 hours, 1 hour before the delivery deadline, etc.), or when the delivery deadline has passed, to notify you of that fact. The allocation server 109 may be configured to send a signal to the user terminal 103.

Alternatively, the allocation server 109 further sends a notification (recovery notification) to the delivery server 105 to have the delivery person collect the once-accommodated package in order to prevent the occurrence of packages that remain in the locker for a long time without being received by the resident 102. and/or may be configured to be transmitted to the delivery management server 107 . Adopting such a configuration not only improves the utilization efficiency of the locker, but also prevents spoilage in the locker when the luggage contains perishable items such as food and ingredients. product liability can be guaranteed.

Calculation of Score As described above, the delivery system 100 can reduce the burden on the delivery person and significantly reduce the time and cost required for delivery. In addition, it is possible to avoid wasting energy for redelivery of packages, which can be said to be a contribution to the natural environment. On the other hand, the resident 102 is not forced to stay at home when the parcel is delivered, and can receive the parcel at least by the deadline for receiving the parcel. In order to promote the spread of the delivery system 100 having such advantages, the degree of contribution of the delivery system 100 of the resident 102 and the delivery person is calculated as a score, and is used for services to the resident 102 and the delivery person. good.

The score for the delivery person may be calculated, for example, based on the total number of times the delivery person uses the delivery system 100 or the number of times the delivery system is used in a certain period of time. Alternatively, the delivery time, that is, the time from locker assignment until the package is put into the locker, may be used, and the shorter the time, the higher the score given to the delivery person. Similarly, the time from when the parcel collection notification is sent to when the parcel is collected may be used, and the shorter the time, the higher the score may be given to the deliverer. As a result, it is possible to improve the utilization efficiency of the lockers. Services to deliverers based on scores include lower fees for locker allocation services and preferential allocation of lockers that are easier to accommodate packages.

Similarly, the score for the resident 102 may be calculated based on, for example, the total number of times the resident 102 has used the delivery system 100 or the number of times the delivery system 100 has been used over a period of time. Alternatively, the residence time of the parcel, that is, the time from receipt of the storage notification to the allocation server 109 to reception of the receipt notification to the allocation server 109 is used, and the shorter this time is, the higher the score is given to the resident 102. You may Conversely, if the receipt deadline has passed, the score may be reduced according to the time the receipt deadline has passed. As a result, it is possible to improve the utilization efficiency of the lockers. Alternatively, the living floor of the resident 102 may be reflected in the score. When a delivery person transports a package to each dwelling unit, the higher the floor of the delivery destination, the greater the burden. Therefore, by strongly promoting the use of the delivery system 100 by the residents 102 living on the upper floors, it is possible to reduce the delivery cost more effectively. Services to residents 102 based on their scores may include low shipping charges through shipping companies 106, free shipping services, and preferential allocation of resident-friendly lockers.

2-2. Delivery Box As described above, the delivery box 130 is provided in the housing complex. As the delivery box 130, it is possible to use a known delivery box. For example, as shown in FIG. 3A, a delivery box 130 provided with a plurality of lockers 132 having different sizes can be used. The home delivery box 130 includes a monitor 134 for explaining the storage status of packages and how to operate the home delivery box 130, a card reader 136 for unlocking the lockers by the resident 102 and the delivery person, and an operation panel 138. etc. may be provided. Although not shown, instead of the card reader 136 or together with the card reader 136, an optical scanner capable of reading a QR code (registered trademark) or a bar code or a reader (RF reader) using short-range wireless communication is provided. may be Each locker 132 is provided with a sensor for detecting the presence or absence of luggage. Based on the signal obtained from the sensor, the delivery box 130 transmits to the allocation server 109 and/or the box management server 111 as information the presence or absence of packages in each locker, that is, whether or not each locker is available. Configured.

Alternatively, as shown in FIG. 3B, the delivery system 100 may use delivery boxes 130 in which all the lockers 132 have the same size. In this case, the depth of the locker 132 is preferably 150 mm or more and 600 mm or less, 200 mm or more and 500 mm or less, or 200 mm or more and 400 mm or less. The width of the locker 132 is preferably 100 mm or more and 500 mm or less, 150 mm or more and 400 mm or less, or 200 mm or more and 300 mm or less, such as a width corresponding to A4 size (210 mm). The height of the rocker 132 is preferably 50 mm or more and 20 mm or less, 75 mm or more and 150 mm or less, or 90 mm or more and 125 mm or less, for example, 100 mm. In the field of distribution, the size of most of the packages to be delivered is below the above-mentioned range. can be done.

When using delivery boxes 130 having lockers 132 of the same size, each locker 132 may be configured to accommodate a dedicated container 150 having the same size and shape. For example, a container 150 shown in FIG. 4B can be used. The container 150 has, as a basic configuration, a housing 152 that provides a space for storing cargo, and a lid 154 that closes the space. good. The lid 154 has a fixed portion 152b that is fixed on the housing 152 and a movable portion 152a that can be opened and closed, and is configured so that only a portion of the lid 154 can be opened. The container 150 is as large as substantially all of the volume of the lockers 132 (e.g., 75% or more and 100% or less, 80% or more and 100% or less, 90% or more and 100% or less, or 95% or more and 100% or less) of the volume of each locker. configured to be

The delivery person carries the package stored in the container 150 to the delivery box 130 and inserts the container 150 into the locker 132 (FIG. 4(A)). On the other hand, the resident 102 pulls out the container 150 from the locker 132, opens the lid 154, takes out the baggage, and returns the container 150 to the locker 132 again. The empty container 150 from which the cargo has been taken out is collected when the delivery person places another container 150 in the locker 132 . Therefore, the delivery person delivers containers 150 of the same size and shape even if the types and shapes of packages to be delivered are different. This means that only standardized parcels of the same shape and size are handled during delivery, which greatly contributes to the improvement of delivery efficiency. In addition, since the package is delivered while stored in the container 150, there is no need to use packaging materials such as cardboard for temporarily maintaining the shape of the package for delivery. This can be said to contribute not only to the reduction of delivery costs, but also to the protection of the natural environment through the reduction in the consumption of packaging materials.

When the container 150 is used for delivery, it is preferable to configure the home delivery box 130 and the container 150 so that the container 150 cannot be pulled out by the resident 102 . For example, as shown in the schematic top view of FIG. 5, the container 150 may be provided with a stopper 160 and each locker 132 may be provided with a discharge prevention mechanism 162 capable of coming into contact with the stopper 160 . The discharge prevention mechanism 162 can take a first mode that permits withdrawal of the container 150 and a second mode that prohibits withdrawal of the container 150. In the second mode, the discharge prevention mechanism 162 contacts the stopper 160, , so as not to come into contact with the stopper 160 . In the second mode, when the container 150 is pulled out from the locker 132 to the maximum extent, the discharge prevention mechanism 162 exposes the entire movable portion 152a and part of the fixed portion 152b of the lid 154 from the locker 132, and the rest of the fixed portion. It is preferable that the stopper 160 be abutted with a portion thereof positioned within the locker 132 . With such a configuration, the resident 102 can open the lid 154 to collect the luggage and prevent the resident 102 from pulling out the container 150 .

2-3. Box Management Server The box management server 111 is a server or terminal that is communicably connected to the delivery box 130 via the network 120 . The box management server 111 is configured to acquire locker usage information of each delivery box 130 based on a signal from a sensor provided in each locker. If the allocation server 109 does not acquire the locker usage information from the delivery box 130, the box management server 111 sends the locker usage information to the allocation server 109 periodically or as a response to a request from the allocation server 109. Configured.

2-4. Shipping Server The shipping server 105 is a server or a terminal managed by a seller who orders goods for the resident 102 or by an individual who ships goods to the resident 102 . The shipping server 105 may be a stationary (desktop) computer, a notebook computer, or a mobile communication terminal such as a mobile phone, tablet, or smart phone.

The shipping server 105 may be configured to transmit a delivery request to the delivery management server 107 when the sender requests the delivery company 106 to ship the package. The delivery request includes the fact that the resident 102 has selected the delivery system 100, as well as the user ID, the address and name of the resident 102, and furthermore, the content, shape, size, desired delivery date and time of the package, and the size of the package. The receipt deadline, package collection date and time, and the like may also be included.

On the other hand, when the seller himself/herself delivers the product as a package, or when an individual delivers the product as a package, the seller transmits a locker allocation request to the allocation server 109, and the allocation server 109 transmits in response to the locker allocation request. Dispatch server 105 may be configured to receive the information. The shipping server 105 may further be configured to manage packages to be delivered, dispatch vehicles for delivery of packages, and the like. After receiving the allocation information, the shipping server 105 further sends the user terminal 103 the box ID, address, name, locker ID, locker number, scheduled delivery date and time, receipt deadline, collection It may be configured to send information including some or all of the date and time.

2-5. Delivery Management Server The delivery management server 107 is a server managed by the delivery company 106 , and has the functions necessary for carrying out the delivery business, as well as the function of receiving a delivery request from the delivery server 105 . The delivery management server 107 is configured to send a locker allocation request to the allocation server 109 after receiving the delivery request, and to receive allocation information transmitted from the allocation server 109 in response thereto. The box ID and locker ID included in the allocation information are associated with identifiers attached to packages on the delivery management server 107 . The delivery management server 107 further transmits to the shipping server 105 and/or the user terminal 103 information including the scheduled delivery date and time of the package, the number of the home delivery box 130 at the delivery destination and its locker 132, the deadline for receiving the package, the collection date and time, and the like. It may be configured as

2-6. User terminal The user terminal 103 is a terminal having a communication function that can be operated by the resident 102, and is exemplified by a stationary (desktop) computer, a notebook computer, or a mobile communication terminal such as a mobile phone, tablet, or smart phone. be. The resident 102 can use the user terminal 103 to place an order for products via electronic commerce. can be notified to User terminal 103 is also configured to receive various notifications sent from allocation server 109 , shipping server 105 , and/or delivery management server 107 . With this function, the resident 102 can grasp the delivery date and time of the package, the delivery box 130 to which the package is delivered and its locker 132, the deadline for receiving the package, the collection date and time, and the like.

Note that the resident 102 registers with the allocation company 108 in advance or when using the delivery system 100 for the first time. A user ID is issued upon registration, and the above-described various information related to the resident 102 and the user terminal 103 are associated with the user ID.

As described above, in the delivery method using the delivery system 100 , the delivery person secures the delivery box 130 and its locker 132 , delivers the package, and stores the package in the locker 132 . At this time, there is no need to deliver the package to each dwelling unit of the resident 102, and it is not necessary to confirm that the resident 102 is at home. Therefore, this delivery method imposes an extremely small burden on the delivery person, and can greatly reduce the time and cost required for delivery. In addition, the resident 102 is relieved from the stress of waiting for the delivery of the package, and can use time effectively.

Further, in this delivery method, allocation of lockers 132 is performed by an allocation server 109 that is independent from a delivery company 106 that undertakes delivery and a box management company 110 that manages home delivery boxes 130 . Therefore, even in the delivery industry, which is established by multiple delivery companies 106 and multiple box management companies 110, it is possible to centrally grasp the usage status of the lockers 132 of the delivery boxes 130 with different models and specifications. Lockers 132 can be efficiently assigned even under a situation where various senders 104 use different delivery companies 106 to deliver packages to residents 102 living in different collective housing, and the entire delivery industry can be improved. On the other hand, it is possible to improve operational efficiency and effectively utilize human resources.

<Second embodiment>
In this embodiment, a method for delivering packages using the delivery system 100 will be specifically described using the flowchart shown in FIG. Here, as an example, a case will be described in which the resident 102 places an order for a product to a seller via electronic commerce, and the seller acts as the sender and requests a delivery company to deliver the package containing the product. Therefore, the delivery company undertakes the shipment of the package. Descriptions of configurations that are the same as or similar to those described in the first embodiment may be omitted.

First, the resident 102 uses the user terminal 103 to place an order for merchandise with the seller. Orders for goods may be made directly to the seller's shipping server 105 via the network 120, or may be made through an e-commerce platform provided by a third party (platform provider). The former is called company site-type e-commerce, and the latter is called mall-type e-commerce. In the following, the company's site-type electronic commerce will be mainly described as an example, but the delivery system 100 can also be applied to mall-type electronic commerce.

Specifically, the resident 102 operates the user terminal 103 to access the shipping server 105 via the network 120 (S100). As a result, the resident 102 can select desired products on the shipping server 105 and place an order. When the order is confirmed, the seller uses the shipping server 105 to access the delivery management server 107 and transmit a delivery request (S102). As described above, the delivery request includes the user ID, the address and name of the resident 102, the content, shape, size of the package, desired delivery date and time, deadline for receiving the package, collection date and time of the package, and the like. may be included.

After that, the delivery management server 107 confirms the availability of the lockers 132 of the delivery box 130 in the housing complex of the resident 102 who is the delivery destination. Specifically, the delivery management server 107 transmits a locker allocation request to the allocation server 109 (S104). The allocation server 109 that has received the locker allocation request allocates a locker 132 for storing the package based on the locker usage information periodically acquired from the delivery box 130 or the box management server 111 . If the locker usage information is not acquired periodically, the allocation server 109 transmits a signal requesting the locker usage information to the delivery box 130 or the box management server 111 (S106, S108). The delivery box 130 and the box management server 111 transmit the locker ID of the empty locker 132 to the allocation server 109 as a response to the locker usage information request signal (S110, S112). At this time, if there are a plurality of empty lockers 132 , the locker IDs of all empty lockers 132 are preferably sent to the allocation server 109 . If there is a delivery box 130 that the delivery person cannot access at the desired delivery date and time or the scheduled delivery date and time of the package, the allocation server 109 selects the delivery box 130 that the delivery person can access.

Allocation server 109 further allocates lockers 132 to packages based on the locker usage information. At this time, as described above, a locker 132 suitable for the size and shape of the luggage may be assigned. For example, lockers 132 that can accommodate packages and that maximize the ratio of package volume to locker 132 volume may be assigned. Also, when there are multiple packages to be delivered to the same resident 102, a locker 132 capable of containing multiple packages may be assigned. Lockers 132 may also be assigned according to a resident's 102 score.

After the allocation of the lockers 132 is completed, the allocation server 109 transmits allocation information to the delivery management server 107 (S114). Upon receiving the allocation information, the delivery management server 107 receives the name of the home delivery box 130 and the number of the locker 132 included in the allocation information, as well as information including all or part of the scheduled delivery time, deadline for receipt, collection date and time of the parcel, and the like. It is transmitted to the user terminal 103 (S106). The delivery management server 107 may transmit all or part of this information to the shipping server 105 (S108). At that time, the resident 102 may transmit a signal from the user terminal 103 to the delivery management server 107 to change the scheduled delivery time within the allowable range of the delivery company 106 . When this signal is received, the delivery management server 107 determines whether or not to allow the change of the scheduled delivery time, and if so, changes the time to allocate the lockers 132 in consideration of the desired delivery date and time after the change. do.

Goods to be delivered to resident 102 may be transported from shipper 104 to carrier 106 or may be picked up by carrier 106 . Alternatively, if the product is stored in a distribution warehouse managed by the delivery company 106, the delivery company 106 may pick up the product and then deliver it. When the allocation company 108 also serves as the delivery company 106 , the packages to be delivered are collected under the allocation company 108 , each package is assigned a locker 132 , and then the packages are shipped by the allocation company 108 . be delivered.

When the package is stored in the locker by the delivery person, a storage notification is sent to the box management server 111 based on the signal from the sensor provided in each locker (S110). The accommodation notification may be sent directly from the delivery box 130 to the allocation server 109 (S112). In addition, the delivery management server 107 transmits a notice (delivery completion notice) to the user terminal 103 for informing the resident 102 that the package has been delivered (S114). The delivery completion notification may be sent to the shipping server 105 (S116). The delivery completion notice includes the name of the delivery box 130 and the number of the locker 132 along with the fact that the package has been received. The delivery completion notification may further include the deadline for receipt and the collection date and time of the parcel. Although not shown, when the deadline for receiving the parcel is approaching, or when the resident 102 does not receive the parcel by the deadline, the allocation server 109 sends a notice to the user terminal 103 to prompt the parcel to be received. good too. Also, when a certain period of time has passed since the receipt deadline, the allocation server 109 transmits a collection notification to the delivery management server 107, and after collecting the package, transmits a notification to the user terminal 103 notifying that the package has been collected. You may Furthermore, if the package is not delivered after a certain period of time has passed since the allocation of the locker 132 (for example, if the storage notification is not sent even after a certain period of time has passed since the time when the allocation information was sent even after the time when the allocation information was sent), The allocation may be canceled at the allocation server 109 .

When the parcel is received by the resident 102, a receipt notification is sent from the home delivery box 130 to the box management server 111 based on the signal from the sensor provided in each locker (S118). This notification may be sent from the delivery box 130 to the allocation server 109 (S120). As a result, the empty locker 132 can be used again for allocation on the allocation server 109 .

This delivery method can also be applied when the resident 102 places an order for a product in a face-to-face transaction and delivers it. In this case, at least part of the step of S100 is performed verbally or in writing, and the resident 102 only needs to specify the delivery destination, the delivery box 130, i. good. This delivery method can also be applied when an individual requests the delivery company 106 to ship a package. In this case, the individual who is the sender transmits a delivery request to the delivery company 106 via the delivery server 105 (S102). At this time, information (name, address, collective housing name, dwelling unit number, address of the user terminal 103, etc.) about the resident 102 who is the delivery destination may be included in the delivery request.

As described above, in the delivery method described in this embodiment, the delivery company, who is the delivery person, delivers the package after securing the locker 132 in which the package is stored in advance. Therefore, regardless of whether the resident 102 is at home or not, the package can be reliably stored in the locker 132, and the trouble of redelivery can be completely eliminated. Therefore, it is possible to greatly reduce the cost for delivery and effectively utilize the human resources of the delivery person.

<Third Embodiment>
In this embodiment, the delivery method will be specifically described using an example in which a seller who conducts commercial transactions with the resident 102 delivers a package containing products. In this example, the seller is both the sender and the delivery person. Descriptions of configurations that are the same as or similar to those described in the first and second embodiments may be omitted.

FIG. 7 shows a flow chart of this delivery method. First, the resident 102 uses the user terminal 103 to access the seller's shipping server 105 and place an order for the product (S130). As in the second embodiment, product ordering may be conducted face-to-face, in which case at least part of this step will be verbal or written. After that, the seller sends a locker allocation request to the allocation server 109 via the shipping server 105 in order to deliver the package including the product to the home delivery box 130 (S132). As in the second embodiment, the allocation server 109 that has received the locker allocation request accesses the delivery box 130 or the box management server 111 (S134, S136) and receives locker usage information (S138, S140). If locker usage information is periodically transmitted from delivery box 130 or box management server 111, steps S134 and S136 need not be executed.

As in the second embodiment, the allocation server 109 allocates the delivery box 130 and its locker 132 based on the locker usage information, generates allocation information, and transmits it to the shipping server 105 (S142). The name of the delivery box 130 and the number of the locker 132 included in the allocation information allow the seller, who is the delivery person, to secure the delivery box 130 and its locker 132 to accommodate the package. Thereafter, information including the scheduled delivery time, the deadline for receipt, the collection date and time of the parcel, and the like may be transmitted to the user terminal 103 via the shipping server 105 (S144).

When delivery of the package is completed, a receipt notification is sent from the home delivery box 130 to the box management server 111 (S146). As in the second embodiment, the accommodation notification may be sent to the allocation server 109 (S148). Also, the seller may transmit a shipping completion notification to the user terminal 103 via the shipping server 105 (S150). After that, when the parcel is received by the resident 102, the home delivery box 130 sends a receipt notification to the box management server 111 (S154). A receipt notification may be sent from the delivery box 130 to the allocation server 109 (S156).

In the delivery method described in this embodiment as well, the seller who serves as both the deliverer and the sender delivers the package after securing the locker 132 in which the package is stored in advance. Therefore, regardless of whether the resident 102 is at home or not, the package can be reliably stored in the locker 132, and the trouble of redelivery can be completely eliminated. Furthermore, it is possible to significantly reduce the cost for delivery, and also reduce the amount of time the package stays in the locker 132 . As a result, it is possible to improve the satisfaction of the resident 102 while suppressing an increase in the number of lockers 132 with respect to the amount of luggage.

Each of the embodiments described above as embodiments of the present invention can be implemented in combination as appropriate as long as they do not contradict each other. In addition, based on the display device of each embodiment, a person skilled in the art may appropriately add, delete, or change the design of components, or add, omit, or change the conditions of a process. As long as it has the gist, it is included in the scope of the present invention.

Even if there are other effects that are different from the effects brought about by the aspects of each embodiment described above, those that are obvious from the description of this specification or those that can be easily predicted by those skilled in the art are of course It is understood that it is provided by the present invention.

100: delivery system, 102: permanent resident, 102: resident, 103: user terminal, 104: sender, 105: delivery server, 106: delivery company, 107: delivery management server, 108: allocation company, 109 : allocation server, 110: box management provider, 111: box management server, 120: network, 130: delivery box, 130-1: delivery box, 130-2: delivery box, 132: locker, 134: monitor, 136: Card reader, 138: operation panel, 140: common area, 140-1: semi-common area, 140-2: complete common area, 142: occupied area, 144: door, 146: door, 150: container, 152: housing , 152a: movable part, 152b: fixed part, 154: lid, 156: lock, 158: handle, 160: stopper, 162: discharge prevention mechanism

Claims (23)

Acquiring locker usage information on the usage status of a plurality of lockers possessed by at least one delivery box provided in an apartment complex in an allocation server;
assigning, on the allocation server, at least one package to be delivered to a resident of the apartment complex to one of the plurality of lockers; and storing the package before storing the package in the assigned locker. A delivery method, comprising transmitting a locker identifier for identifying the allocated locker from the allocation server to a delivery management server that manages delivery. 2. The delivery method of claim 1, further comprising transmitting the locker identifier from the allocation server to a user terminal managed by the resident prior to storing the package in the assigned locker. 2. The shipping method of claim 1, wherein said allocation of said lockers is based on size of said package and size of said plurality of lockers. 2. The delivery method according to claim 1, wherein said locker usage information is obtained from said delivery box or a box management server that manages said delivery box. 2. The storage device of claim 1, further comprising storing the time of transmitting the locker identifier of the assigned locker and the time of storage of the package in the assigned locker in a storage device connected to the allocation server. shipping method as described. 3. The delivery method according to claim 2, further comprising transmitting a delivery completion notification to the user terminal to notify that the package has been stored in the assigned locker. 7. The delivery of claim 6, further comprising storing the time the delivery completion notification was sent and the time the package was removed from the assigned locker in a storage device connected to the allocation server. Method. 2. The delivery method of claim 1, further comprising storing said resident floor in a storage device connected to said allocation server. 2. The delivery method according to claim 1, further comprising storing the number of deliveries of said package to said resident in a storage device connected to said allocation server. The at least one home delivery box includes a plurality of home delivery boxes,
the plurality of delivery boxes have different access restrictions,
2. The delivery method according to claim 1, wherein said allocation of said lockers is preferentially performed from said lockers of said delivery boxes with higher said access restrictions. the at least one package to be delivered to the same resident includes multiple packages;
2. The delivery method according to claim 1, wherein said allocation of said lockers is performed such that said lockers to which said plurality of packages can be packed are preferentially allocated. the at least one package includes a plurality of packages;
2. The delivery method according to claim 1, wherein the plurality of packages to which the locker is assigned are delivered to the home delivery box after being collected at one location. Acquiring locker usage information regarding the usage status of a plurality of lockers possessed by at least one delivery box provided in an apartment complex;
assigning at least one package to be delivered to a resident of the apartment complex to one of the plurality of lockers; and delivery management managing delivery of the package prior to stowage of the package in the assigned locker. An allocation server configured to perform sending to the server a locker identifier to identify the allocated locker. 14. The allocation server of claim 13, further configured to transmit the locker identifier to a user terminal controlled by the resident prior to placing the package in the assigned locker. . 14. The allocation server of claim 13, wherein the allocation of the lockers is based on the size of the parcel and the size of the plurality of lockers. 14. The allocation server according to claim 13, wherein said locker usage information is obtained from said delivery box or a box management server that manages said delivery box. 14. The method of claim 13, further configured to store the time of transmitting the locker identifier of the assigned locker and the time of stowage of the package in the assigned locker in a storage device. allocation server. 15. The allocation server of claim 14, further configured to: send a delivery completion notification to the user terminal to notify that the package has been placed in the assigned locker. 19. The allocation server of claim 18, further configured to store in a storage device the time the delivery completion notification was sent and the time the package was removed from the assigned locker. 14. The allocation server of claim 13, further configured to store the living floors of the residents in a storage device. 14. The allocation server of claim 13, further configured to store the number of deliveries of the package to the resident in a storage device. When the at least one home delivery box includes a plurality of home delivery boxes, and the plurality of home delivery boxes have different access restrictions, the lockers of the home delivery boxes with higher access restrictions are preferentially allocated. 14. The allocation server of claim 13, configured. 14. The locker according to claim 13, configured to preferentially allocate said locker capable of containing said plurality of packages when said at least one package to be delivered to said same resident includes a plurality of packages. allocation server.

Images