JP2023042108A - Matching support apparatus, matching support method, and program - Google Patents

Abstract

To provide a matching support apparatus, a matching support method, and a program capable of reducing the labor of customers and contractors.SOLUTION: The matching support apparatus is provided with: an application information acquisition unit for acquiring application information including customer information indicating information on a customer desiring a remodeling and construction desire information indicating the customer's desires regarding a remodeling construction; a conceptual construction image acquisition unit for acquiring a conceptual construction image indicating a conceptual image of the construction; a construction material candidate information acquisition unit for acquiring construction material candidate information indicating candidate construction materials to be used for the construction created based on the conceptual construction image; an information disclosure unit for publicly disclosing, as public information, information necessary for constructors to determine acceptance/non-acceptance to at least one constructor from among pieces of the application information; an order acceptance request receiving unit for accepting an order acceptance request from a constructor who has been determined to be able to accept the order based on the public information that has been publicly disclosed; and an information providing unit for providing the application information and the building material candidate information to the constructor who has accepted the order acceptance request.SELECTED DRAWING: Figure 2

Description

The present invention relates to a matching support device, a matching support method, and a program.

In recent years, in the new housing market, the number of construction starts has been declining and the market scale is shrinking. expectations are rising.

The timing of implementing renovation can be broadly divided into two periods, the primary renovation period and the secondary renovation period, from the viewpoint of age and motivation.
In the primary renovation period, customers are between the ages of 35 and 45, and renovations are carried out based on changes in the number of family members and the growth of the family. For example, in the primary renovation period, living rooms and bedrooms are renovated according to the number of children and the growth of children.
In the second renovation period, the customers are aged between 50 and 60, and renovations are carried out with the motivation of aging facilities and long-term residence. For example, in the second renovation period, renovations are carried out due to the deterioration of plumbing such as kitchens, baths, and toilets.

In this way, the age of the customers and the details of the work differed between the first and second renovation periods, but in both the first and second renovation periods, customers lacked knowledge about renovation. I have the same anxiety about remodeling due to lack of things and consultations. For example, when requesting a renovation, a customer does not know how to select a contractor, does not know the market price or appropriate price for an estimate, does not know whether the construction will be carried out properly, or does not know how to compare numerous contractors. Sometimes I have anxiety about things I don't understand.

Therefore, a technology has been proposed for matching between a customer who wishes to renovate and a contractor who performs remodeling. For example, Patent Literature 1 below discloses a technique of matching a customer and a contractor based on building materials used for construction, construction site, and time until the construction contractor arrives at the construction site.

JP 2021-43984 A

After the matching between the customer and the contractor, various exchanges occur between the customer and the contractor until the construction actually starts. For example, a construction company receives an application from a customer and sets up an interview or conducts a field survey. The customer presents the image of the renovation to the customer in the interview. The construction company presents the building materials to be used to the customer based on the image. In this manner, the customer and the construction company have to exchange with each other several times before the construction company presents the customer with the building materials to be used, which is troublesome for both parties.

SUMMARY OF THE INVENTION In view of the above problems, an object of the present invention is to provide a matching support device, a matching support method, and a program that can reduce the labor of customers and contractors.

In order to solve the above-described problems, a matching support device according to an aspect of the present invention includes customer information indicating information about a customer who desires remodeling, and construction request information indicating the customer's wishes regarding the construction of the remodeling. A construction image acquisition unit that acquires application information including, a construction image image acquisition unit that acquires a construction image image showing an image of construction desired by the customer, and the acquired construction image image Created based on, a building material candidate information acquiring unit for acquiring building material candidate information indicating a building material candidate used for construction desired by the customer; an information disclosure unit that discloses information as public information to at least one construction company; and an order request reception unit that receives an order request from a construction company that determines that the renovation can be ordered based on the disclosed public information. and an information providing unit that provides the obtained application information and building material candidate information to the construction contractor whose order request has been received.

In a matching support method according to an aspect of the present invention, an application information acquisition unit includes customer information indicating information about a customer who desires renovation, and construction request information indicating the customer's desire for construction of the renovation. an application information acquisition process for acquiring application information; a construction image acquisition process for acquiring a construction image image showing an image of construction desired by the customer; and a building material candidate information acquisition section for acquiring the construction image image. a building material candidate information acquisition process of acquiring building material candidate information indicating a building material candidate used for construction desired by the customer, which is created based on the construction image image obtained; , an information disclosure process of disclosing information necessary for a construction contractor to determine whether or not to accept an order for said renovation as public information to at least one construction contractor; an order request acceptance process for accepting an order request from a contractor who has determined that the renovation can be ordered based on the above; and an information providing process for providing information.

A program according to an aspect of the present invention causes a computer to acquire application information including customer information indicating information about a customer who desires remodeling and construction request information indicating the customer's wishes regarding the remodeling construction. Application information acquisition means, construction image image acquisition means for acquiring a construction image image showing an image of construction desired by the customer, and construction image created based on the acquired construction image image used for construction desired by the customer. building material candidate information acquiring means for acquiring building material candidate information indicating building material candidates; means for disclosing information to be disclosed to one construction company; means for receiving an order request for receiving an order request from a construction company determined to be able to receive an order for said renovation based on said disclosed public information; and receiving said request for an order. and information providing means for providing the acquired application information and building material candidate information to the contractor.

Advantageous Effects of Invention According to the present invention, it is possible to reduce the labor of customers and contractors.

It is a figure showing an example of composition of a matching support system concerning this embodiment. It is a block diagram showing an example of functional composition of a matching support device concerning this embodiment. It is a figure which shows an example of the customer information which concerns on this embodiment. It is a figure which shows an example of the construction request information which concerns on this embodiment. It is a figure which shows an example of the construction image image which concerns on this embodiment. It is a figure which shows an example of the coordination board which concerns on this embodiment. It is a figure which shows an example of the public information which concerns on this embodiment. It is a figure which shows an example of the creation screen which concerns on this embodiment. It is a sequence diagram showing an example of the flow of application processing according to the present embodiment. FIG. 4 is a sequence diagram showing an example of the flow of processing from creation to storage of a coordination board according to the embodiment; FIG. 4 is a sequence diagram showing an example of the flow of processing from disclosure of public information to provision of information to a building firm according to the present embodiment;

Hereinafter, a matching support system according to an embodiment of the present invention will be described in detail with reference to the drawings. In this embodiment, the matching support system provides a service (hereinafter also referred to as "matching support service") that supports matching between a customer who wishes to renovate and a contractor who can receive an order for the remodeling. It is a system for

For example, renovations are carried out on houses, offices, hotels, inns, and the like. In this embodiment, an example in which the object of renovation is a house will be described.
In housing remodeling, for example, replacement or repair of fixtures, replacement of wallpaper, replacement of floors, replacement or repair of housing equipment (for example, water areas such as kitchens, bathrooms, washrooms, and toilets), repairs such as rain leaks, exterior walls and Repainting of the roof, extension to increase the floor area, renovation to change the layout without increasing the floor area, enhancement of earthquake resistance (reinforcement work), barrier-free support such as installing handrails and stair lifts, and all electrification. .

Construction companies include, for example, builders, house makers, general contractors, developers, energy companies, remodeling companies, renovation companies, retailers, housing materials companies, Internet businesses and others. In this embodiment, an example will be described in which the contractor is a construction company that accounts for approximately half of the renovation market.

<1. Configuration of matching support system>
First, with reference to FIG. 1, the configuration of the matching support system according to this embodiment will be described. FIG. 1 is a diagram showing an example of the configuration of a matching support system according to this embodiment.
As shown in FIG. 1, the matching support system 1 includes a matching support device 10, a customer terminal 20, a creator terminal 30, and contractor terminals 40-1 to 40-n (n is a natural number).

(1) Matching support device 10
The matching support device 10 is a server device capable of communicating with the customer terminal 20, the creator terminal 30, and the contractor terminals 40-1 to 40-n. The matching support device 10 may be a server owned by a company that provides a matching support service, or may be a cloud server.
The matching support device 10 transmits information on matching support services among the customer terminal 20, the creator terminal 30, and the contractor terminals 40-1 to 40-n.
For example, the matching support device 10 receives from the customer terminal 20, via the network NW, various information that the customer has input to the customer terminal 20 in order to use the matching support service. The matching support device 10 also receives information created by the creator terminal 30 based on the information received from the customer terminal 20 from the creator terminal 30 via the network NW. In addition, the matching support device 10 receives information input to the building contractor terminals 40-1 to 40-n via the network NW when the building contractor wishes to receive an order for renovation, and The shop transmits information necessary for communication with the customer to the construction firm terminals 40-1 to 40-n.

(2) Customer terminal 20
A customer terminal 20 is a terminal used by a customer. The customer terminal 20 includes an input device (mouse, keyboard, touch panel, etc.), a display device (display, etc.), an output device (speaker, data output function), a central processing unit, and the like. For the customer terminal 20, any terminal such as a computer, a smart phone, a tablet, or the like may be used.

The customer terminal 20 receives operation input from the customer via the input device and transmits data according to the input content to the matching support device 10 . For example, the customer terminal 20 receives input of application information necessary for applying for the matching support service in accordance with the customer's operation input, and transmits the received information to the matching support device 10 . As a result, the application information is registered (stored) in the matching support device 10 . The application information includes, for example, customer information indicating customer information, and construction request information indicating the customer's wishes regarding renovation construction. In addition, the customer terminal 20 accepts an input of an image showing an image of construction desired by the customer (hereinafter also referred to as a "construction image") according to the customer's operation input, and the matching support device 10 receives the received information. Send to As a result, the construction image is registered (stored) in the matching support device 10 .

The customer terminal 20 transmits a display request, which is a request to display various screens displayed on the dedicated site of the matching support service, to the matching support device 10 . For example, the customer terminal 20 transmits to the matching support device 10 a request to display a screen (hereinafter also referred to as an "application screen") for the customer to enter application information and a construction image. The customer terminal 20 also receives data transmitted from the matching support device 10 and displays the received data on a display or the like. For example, the customer terminal 20 displays an application screen.

(3) creator terminal 30
The creator terminal 30 is a terminal used by the creator. The creator terminal 30 includes an input device (mouse, keyboard, touch panel, etc.), an output device (display, etc.), an output device (speaker, data output function), a central processing unit, and the like. For the creator terminal 30, any terminal such as a computer, a smart phone, a tablet, or the like may be used.

A creator is a person who creates a part of the information provided to a construction company that wishes to receive an order for renovation. The creator may be, for example, a person who belongs to a company that provides a matching support service, or a person outsourced from the company. For example, the creator creates information (hereinafter also referred to as “building material candidate information”) indicating candidate building materials to be used for construction desired by the customer, based on the construction image. In this embodiment, an example in which the building material candidate information is an image (hereinafter also referred to as a "coordination board") including a construction image image and a building material candidate image will be described.

The creator terminal 30 receives an operation input from the creator via the input device, and transmits data according to the input content to the matching support device 10 . For example, the creator terminal 30 receives an input for creating a coordination board according to the creator's operation input, and transmits the received information to the matching support device 10 . Thereby, the coordination board is registered (stored) in the matching support device 10 .

The creator terminal 30 also transmits to the matching support device 10 a display request, which is a request to display various screens displayed on the dedicated site of the matching support service. For example, creator terminal 30 transmits a request to display a screen for creating a coordination board (hereinafter also referred to as a “creation screen”) to matching support device 10 . The creator terminal 30 also receives data transmitted from the matching support device 10 and displays the received data on a display or the like. For example, the creator terminal 30 displays a construction image image and a creation screen. The construction image image may be displayed on the creation screen.

(4) Contractor terminals 40-1 to 40-n
The engineering firm terminals 40-1 to 40-n are terminals used by users of the engineering firm. The contractor terminals 40-1 to 40-n are provided with input devices (mouse, keyboard, touch panel, etc.), display devices (displays, etc.), output devices (speakers, data output function), central processing units, and the like. Any terminal such as a computer, a smart phone, a tablet, or the like may be used as the contractor terminals 40-1 to 40-n.

The contractor terminals 40-1 to 40-n receive operation input from the user of the contractor through the input device, and transmit data according to the input content to the matching support device 10. FIG.
For example, the construction firm terminals 40-1 to 40-n receive an input for requesting an order for an orderable renovation according to the operation input of the user of the construction firm, and transmit the received information to the matching support device 10. . As a result, the matching support device 10 accepts an order request from the building firm.

The contractor terminals 40-1 to 40-n transmit to the matching support device 10 display requests for displaying various screens displayed on the dedicated site of the matching support service.
For example, the contractor terminals 40-1 to 40-n confirm public information and transmit a request to the matching support device 10 to display a screen (hereinafter also referred to as a "public screen") for inputting a request for an order. do. The public information is information that is disclosed to the building contractor, and is information that includes information necessary for the building contractor to determine whether or not the renovation order can be accepted among the customer's application information.
Also, the contractor terminals 40-1 to 40-n receive data transmitted from the matching support device 10 and display the received data on a display or the like. For example, the construction firm terminals 40-1 to 40-n display public screens.

<2. Functional Configuration of Matching Support Device>
The configuration of the matching support system 1 according to the present embodiment has been described above. Next, the functional configuration of the matching support device 10 according to the present embodiment will be described with reference to FIGS. 2 to 8. FIG. FIG. 2 is a block diagram showing an example of the functional configuration of the matching support device 10 according to this embodiment.
As shown in FIG. 2, the matching support device 10 includes a communication unit 110, a storage unit 120, and a control unit .

(1) Communication unit 110
The communication unit 110 has a function of transmitting and receiving various information. The communication unit 110 is a communication circuit that communicates with a communication partner wirelessly or via a wire. For example, the communication unit 110 transmits and receives various information to and from the customer terminal 20, the creator terminal 30, and the contractor terminals 40-1 to 40-n via the network NW.

(2) Storage unit 120
The storage unit 120 has a function of storing various information used by the matching support device 10 . The storage unit 120 includes storage media such as HDD (Hard Disk Drive), SSD (Solid State Drive), flash memory, EEPROM (Electrically Erasable Programmable Read Only Memory), RAM (Random Access read/write Memory), ROM (Read Only Memory), or any combination of these storage media.
As shown in FIG. 2 , the storage unit 120 includes an application information storage unit 121 , a construction image storage unit 122 , a building material candidate information storage unit 123 , a public information storage unit 124 and a screen information storage unit 125 .

(2-1) Application information storage unit 121
The application information storage unit 121 has a function of storing application information including customer information and construction request information. The customer information is information indicating the information of the customer who desires the renovation. The construction request information is information indicating the customer's request regarding the construction of renovation.

Here, the customer information according to this embodiment will be described with reference to FIG. FIG. 3 is a diagram showing an example of customer information according to this embodiment.
FIG. 3 shows an example of customer information items that a customer inputs on the application screen. As shown in FIG. 3, the customer information includes name, reading, e-mail address, telephone number, gender, age, request date, renovation address, current address, building type, building structure, ownership type, building age, budget, Including scheduled renovation time, scheduled renovation locations, defects and dissatisfaction. For example, detached house, condominium, apartment, etc. are entered in the building type item. For example, wooden construction, steel construction, reinforced concrete construction, reinforced steel concrete construction, and the like are entered in the building structure item. For example, an owner's house, a rented house, or the like is entered in the property identification item.

Here, with reference to FIG. 4, construction request information according to the present embodiment will be described. FIG. 4 is a diagram showing an example of construction request information according to the present embodiment.
FIG. 4 shows an example of items of construction request information that a customer inputs on the application screen. As shown in FIG. 4, the desired construction information includes floors, walls, fittings, floor plans, kitchens, bathrooms, washrooms, exteriors, roofs, desired field survey dates, desired contact times, and availability of parking lots. For items such as floors, walls, fixtures, floor plans, kitchens, bathrooms, washrooms, exteriors, and roofs, for example, desired construction details for renovation of each item are entered.

(2-2) Construction image storage unit 122
The construction image storage unit 122 has a function of storing construction image. The construction image image is an image showing an image of construction desired by the customer.

Here, a construction image image according to this embodiment will be described with reference to FIG. FIG. 5 is a diagram showing an example of a construction image image according to this embodiment.
FIG. 5 shows an example of a construction image image of a customer who wishes to renovate a living room. Specifically, the customer wishes to renovate the fittings, walls, and floors of the living room. Therefore, as shown in FIG. 5, the construction image image may be an image that at least shows the image of fittings, walls, and floors.

(2-3) Building material candidate information storage unit 123
The building material candidate information storage unit 123 has a function of storing building material candidate information. The building material candidate information is information indicating candidate building materials to be used for construction desired by the customer, which is created based on the construction image, and is, for example, a coordination board. The coordination board is, for example, an image having a region for displaying a construction image and a region for displaying images of building materials that are candidates for the building material shown in the construction image. As a result, when the customer confirms the coordination board presented by the contractor in the interview with the contractor, the customer can select building materials by comparing the original construction image and the building material candidates proposed by the contractor. can do.

Now, with reference to FIG. 6, the coordination board will be described. FIG. 6 is a diagram showing an example of a coordination board according to this embodiment.
A coordination board 60 shown in FIG. 6 has display areas 61 to 64 . The display area 61 is an area for displaying a construction image image submitted in advance by the customer. Display areas 62 to 64 are areas for displaying information on building material candidates. The information of the building material candidates is, for example, the actual image of the building material, the name of the manufacturer of the building material, the series name of the building material, and the color of the building material. In the display area 62, for example, information about fitting candidates is displayed. The display area 63 displays, for example, wallpaper candidate information. In the display area 64, for example, information about floor material candidates is displayed.
Although FIG. 6 illustrates an example in which the number of display areas for building material candidate information on the coordination board and the number of building material candidates displayed in the display areas are three, the present invention is not limited to such an example. , can be any number.

(2-4) Public information storage unit 124
The public information storage unit 124 has a function of storing public information. Public information is information necessary for a building contractor to determine whether or not to accept an order for renovation, among application information, and is information disclosed to at least one building contractor.

Public information according to the present embodiment will now be described with reference to FIG. FIG. 7 is a diagram showing an example of public information according to this embodiment.
As shown in FIG. 7, the public information includes, for example, items such as remodeling destination address, budget, scheduled remodeling time, scheduled remodeling location, floor, wall, fittings, floor plan, kitchen, bathroom, washroom, exterior, and roof. Among the public information shown in FIG. 7, the items of remodeling destination address, budget, scheduled remodeling time, and scheduled remodeling location are items of the customer information shown in FIG. Among the public information shown in FIG. 7, the items of floor, wall, fittings, floor plan, kitchen, bathroom, washroom, exterior, and roof are the items of construction request information shown in FIG.

(2-5) Screen information storage unit 125
The screen information storage unit 125 has a function of storing screen information. The screen information is information for displaying the screen requested to be displayed on each terminal. For example, the screen information storage unit 125 stores screen information for displaying an application screen, a creation screen, and a public screen.

Here, the creation screen will be described with reference to FIG. FIG. 8 is a diagram showing an example of a creation screen according to this embodiment. The creation screen is a screen for the creator to create a coordination board on the creator's terminal. In this embodiment, on the creation screen, information on building materials that are candidates for building materials used in construction desired by the customer is dragged from an area displaying a list of information on building materials to an area that displays information on candidates for building materials. This is a screen where a coordination board can be created by dropping. As a result, the creator can save the trouble of searching for information on building material candidates from other places, and can easily create a coordination board with a simple operation.

A creation screen 70 shown in FIG. 8 has a creation area 71 and a building material information area 72 . The creation area 71 is an area for creating a coordination board. The building material information area 72 is an area in which a list of information on building materials is displayed.
The creation area 71 has a construction image image area 73 and building material candidate areas 74 to 76 . The construction image area 73 is an area for displaying construction image images. The creator drags and drops the construction image image submitted in advance by the customer to the construction image image area 73 . Note that the construction image image may be automatically displayed in the construction image image area 73 when the creation screen is displayed. The building material candidate area 74 is an area for displaying information on fitting candidates. The creator drags and drops the fitting information from the building material information area 72 to the building material candidate areas 74-1 to 74-3. The building material candidate area 75 is an area for displaying information on wallpaper candidates. The creator drags and drops wallpaper information from the building material information area 72 to the building material candidate areas 75-1 to 75-3. The building material candidate area 76 is an area for displaying information on floor material candidates. The creator drags and drops the floor material information from the building material information area 72 to the building material candidate areas 76-1 to 76-3.

(3) Control unit 130
The control unit 130 has a function of controlling the overall operation of the matching support device 10 . The control unit 130 is realized, for example, by causing a CPU (Central Processing Unit) provided as hardware in the matching support device 10 to execute a program.
As shown in FIG. 2, the control unit 130 includes a display processing unit 131, an application information acquisition unit 132, a construction image acquisition unit 133, a building material candidate information acquisition unit 134, an information disclosure unit 135, an order request reception unit 136, and an information A providing unit 137 is provided.

(3-1) Display processing unit 131
The display processing unit 131 has a function of displaying various screens on a terminal that has transmitted a screen display request. For example, when the communication unit 110 receives an application screen display request from the customer terminal 20, the display processing unit 131 causes the customer terminal 20 to display the application screen. Further, when the communication unit 110 receives a creation screen display request from the creator terminal 30, the display processing unit 131 causes the creator terminal 30 to display the creation screen. Further, when the communication unit 110 receives a public screen display request from the construction company terminals 40-1 to 40-n, the display processing unit 131 causes the construction company terminals 40-1 to 40-n to display the public screen.

(3-2) Application information acquisition unit 132
The application information acquisition unit 132 has a function of acquiring application information. The application information acquisition unit 132 acquires application information including customer information and construction request information. For example, the application information acquisition unit 132 acquires application information transmitted from the customer terminal 20 via the communication unit 110 . The application information acquisition unit 132 writes the acquired application information into the application information storage unit 121 to store it.

(3-3) Construction Image Image Acquisition Unit 133
The construction image acquisition unit 133 has a function of acquiring a construction image. For example, the construction image acquisition unit 133 acquires construction image images transmitted from the customer terminal 20 via the communication unit 110 . The construction image image acquisition unit 133 writes the acquired construction image image to the construction image storage unit 122 to store it.

(3-4) Building material candidate information acquisition unit 134
The building material candidate information acquisition unit 134 has a function of acquiring building material candidate information. For example, the building material candidate information acquisition unit 134 acquires a coordination board transmitted from the creator terminal 30 via the communication unit 110 . The building material candidate information acquisition unit 134 writes the acquired coordination board into the building material candidate information storage unit 123 to store it.

(3-5) Information disclosure unit 135
The information disclosure unit 135 has a function of disclosing public information. For example, the information disclosure unit 135 has a function of generating public information based on the application information. Specifically, the information disclosure unit 135 extracts information necessary for the building contractor to determine whether or not the renovation order can be accepted from the application information acquired by the application information acquisition unit 132, and generates the extracted information as public information. do. The information disclosure unit 135 writes the generated public information to the public information storage unit 124 for storage.

The information disclosure unit 135 also has a function of disclosing public information. The information disclosure unit 135 discloses public information to at least one building contractor. The information disclosure unit 135 may disclose the public information to all construction companies registered in advance with the matching support service, or may disclose the public information to a part of the construction companies. When disclosing the public information to some construction companies, the information disclosure unit 135 narrows down the construction companies to which the public information is to be disclosed based on the application information acquired by the application information acquisition unit 132 . For example, the information disclosure unit 135 compares the remodeling destination address included in the application information with the address of the building contractor registered in the matching support service, and selects the building contractors within a predetermined range from the remodeling destination address to be disclosed. do. The predetermined range is, for example, within the same city, within the same ward, within the same prefecture, or the like. If the contractor is far from the renovation destination address (for example, outside the prefecture), it takes time to move to the site, which is troublesome for the person in charge of the contractor. In addition, there is a risk that the workable time will be reduced due to the time it takes to move, and the construction quality will deteriorate. Therefore, the information disclosure unit 135 excludes builders far from the remodeling destination address from disclosure targets in advance, and selects builders that can respond within a reasonable range as disclosure targets, thereby preventing deterioration in construction quality.

(3-6) Order request reception unit 136
The order request receiving unit 136 has a function of receiving an order request from a construction company. For example, the order request receiving unit 136 receives an order request from a construction firm determined to be able to receive an order for renovation based on the disclosed public information.
When the number of received requests for received orders reaches an upper limit (for example, 4 companies), the received request for received orders reception unit 136 ends accepting requested requests for received orders. As a result, the construction firm that has accepted the order request is matched with the customer.

If all requests for orders are accepted without setting an upper limit on the number of orders received, the number of builders to be introduced to customers may become enormous. In this case, it is troublesome for the customer to communicate with all building contractors. In addition, there is a risk that the customer will not know which construction company to select. Therefore, by setting an upper limit on the number of orders that can be accepted as in the present embodiment, it is possible to reduce the customer's trouble and make it easier for the customer to select a construction company.

(3-7) Information providing unit 137
The information providing unit 137 has a function of providing information. For example, the information providing unit 137 supplies the application information acquired by the application information acquiring unit 132 and the coordination board acquired by the building material candidate information acquiring unit 134 to the building contractor whose order request is accepted by the order request accepting unit 136. I will provide a. Specifically, the information providing unit 137 transmits the application information and the coordination board via the communication unit 110 to the engineering firm terminals 40-1 to 40-n of the engineering firm that has accepted the order request.
If the application information and the coordination board are provided (or made public) even to a construction company that has not accepted the order request, there is a risk of being abused by a malicious construction company. Therefore, as in the present embodiment, by providing application information and a coordination board only to builders that have accepted orders, it is possible to prevent abuse and maintain fairness among builders. can.

After matching with the customer, the building contractor can use the provided application information and coordination board to interview the customer, conduct a site survey, propose and select building materials, present a rough estimate, and proceed smoothly with the contract. can.

<3. Process Flow>
The functional configuration of the matching support device 10 according to the present embodiment has been described above. Next, the flow of processing according to this embodiment will be described with reference to FIGS. 9 to 11. FIG. In the examples shown in FIGS. 9 to 11, it is assumed that the customer, the creator, and the user of the engineering firm are performing various operations on the dedicated site of the matching support service accessed from the terminal used by each. .

(1) Application Processing First, the flow of application processing according to the present embodiment will be described with reference to FIG. FIG. 9 is a sequence diagram showing an example of the flow of application processing according to this embodiment.

As shown in FIG. 9, first, the customer terminal 20 transmits an application screen display request to the matching support device 10 via the network NW (step S101). Specifically, the customer terminal 20 transmits an application screen display request to the matching support device 10 when the customer performs an operation to display the application screen on the dedicated site of the matching support service.

Next, when the communication unit 110 of the matching support device 10 receives an application screen display request from the customer terminal 20, the display processing unit 131 of the matching support device 10 displays the application screen on the customer terminal 20 (step S102). Specifically, the display processing unit 131 displays the application screen on the customer terminal 20 via the dedicated site for the matching support service.

Next, the customer terminal 20 receives an input operation of the customer's application information and construction image (step S103). Specifically, the customer terminal 20 receives an input operation of application information and a construction image image by the customer on the application screen displayed via the dedicated site of the matching support service.

Next, the customer terminal 20 transmits the application information and the construction image to the matching support device 10 via the network NW (step S104).

Next, the application information acquisition unit 132 of the matching support device 10 acquires the application information received by the communication unit 110 from the customer terminal 20, and the construction image acquisition unit 133 of the matching support device 10 acquires acquires the construction image received from (step S105).

Next, the application information acquisition unit 132 writes and stores the acquired application information in the application information storage unit 121, and the construction image acquisition unit 133 writes and stores the acquired construction image image in the construction image storage unit 122. (Step S106).

Next, the matching support device 10 notifies the creator terminal 30 that the customer has applied for the matching support service (step S107). Then the process ends.

(2) Processing from Creation to Storage of Coordination Board Next, the flow of processing from creation to storage of the coordination board according to the present embodiment will be described with reference to FIG. FIG. 10 is a sequence diagram showing an example of the flow of processing from creation to storage of a coordination board according to this embodiment. The creator, for example, receives notification that the matching support device 10 has accepted the application for the matching support service from the customer, and starts creating the coordination board.

As shown in FIG. 10, the creator terminal 30 first transmits a creation screen display request to the matching support device 10 via the network NW (step S201). Specifically, the creator terminal 30 transmits a creation screen display request to the matching support device 10 when the creator performs a creation screen display operation on the dedicated site of the matching support service.

Next, when the communication unit 110 of the matching support device 10 receives the creation screen display request from the creator terminal 30, the display processing unit 131 of the matching support device 10 causes the creation screen to be displayed on the creator terminal 30 (step S202). . Specifically, the display processing unit 131 displays the creation screen on the creator terminal 30 via the dedicated site of the matching support service.

Next, creator terminal 30 accepts a coordination board creation operation by the creator (step S203). Specifically, the creator terminal 30 accepts an input operation of application information and a construction image image by the creator to the creation screen displayed via the dedicated site of the matching support service.

Next, creator terminal 30 transmits the coordination board to matching support device 10 via network NW (step S204).

Next, the building material candidate information acquisition unit 134 of the matching support device 10 acquires the coordination board received by the communication unit 110 from the creator terminal 30 (step S205).

Next, the building material candidate information acquisition unit 134 writes and stores the acquired coordination board in the building material candidate information storage unit 123 (step S206). Then the process ends.

(3) Processing from Disclosure of Public Information to Provision of Information to Contractors Next, with reference to FIG. 11, a flow of processing from disclosure of public information to provision of information to contractors according to the present embodiment will be described. do. FIG. 11 is a sequence diagram showing an example of the flow of processing from disclosure of public information to provision of information to construction firms according to the present embodiment.

As shown in FIG. 11, first, the information disclosure unit 135 of the matching support device 10 generates public information (step S301). Specifically, the information disclosure unit 135 extracts information necessary for the building contractor to determine whether or not the renovation order can be received from the application information stored in the application information storage unit 121, and uses the extracted information as public information. Generate.

Next, the information disclosure unit 135 writes the generated public information to the public information storage unit 124 for storage (step S302).

Next, the information disclosure unit 135 narrows down the building contractors whose public information is to be disclosed (step S303). Specifically, the information disclosure unit 135 compares the renovation destination address included in the application information (or the generated public information) used to generate the public information with the address of the building contractor registered in the matching support service, Construction companies within a predetermined range from the address of the renovation destination are targeted for public disclosure.

Next, the information disclosure unit 135 discloses the public information to the narrowed-down construction companies to be disclosed (step S304). Specifically, the information disclosure unit 135 allows the user of the building firm to be disclosed to browse the disclosure information on the disclosure screen.

Next, the information disclosure unit 135 notifies the construction contractor terminals 40-1 to 40-n of the construction contractors to be disclosed that the public information has been disclosed (step S305).

Next, the contractor terminals 40-1 to 40-n transmit a public screen display request to the matching support device 10 via the network NW (step S306). Specifically, when the user of the building contractor performs the display operation of the public screen on the dedicated site of the matching support service, the building contractor terminals 40-1 to 40-n send the display request of the public screen to the matching support apparatus 10. Send to

Next, when the communication unit 110 of the matching support device 10 receives a public screen display request from the construction company terminals 40-1 to 40-n, the display processing unit 131 of the matching support device 10 displays the public screen to the construction company terminal 40-n. 1 to 40-n are displayed (step S307). Specifically, the display processing unit 131 displays a public screen on the contractor terminals 40-1 to 40-n via the dedicated site of the matching support service.

Next, the construction firm terminals 40-1 to 40-n receive an order request operation by the user of the construction firm (step S308). Specifically, the construction firm terminals 40-1 to 40-n accept an input operation of requesting an order received from the construction firm user on the public screen displayed via the dedicated site of the matching support service.

Next, the construction firm terminals 40-1 to 40-n transmit an order request to the matching support device 10 via the network NW (step S309).

Next, the order request receiving unit 136 of the matching support device 10 receives order requests from the building contractor terminals 40-1 to 40-n (step S310).
Next, the order request reception unit 136 determines whether or not the number of received order requests reaches the upper limit (step S311). When the number of accepted orders has reached the upper limit (step S311/YES), the order acceptance request receiving unit 136 advances the process to step S312. On the other hand, if the number of accepted orders has not reached the upper limit (step S311/NO), the order acceptance request receiving unit 136 repeats the process from step S310.

When the process proceeds to step S312, the order request reception unit 136 terminates the reception of the order request (step S312).
Next, the information providing unit 137 of the matching support device 10 transmits the application information and the coordination board to the building contractor terminals 40-1 to 40-n of the building contractors whose order requests have been received by the order request receiving unit 136. (Step S313). Specifically, the information provision unit 137, via the communication unit 110, receives the application information stored in the application information storage unit 121 and the coordination board stored in the building material candidate information storage unit 123. It is transmitted to the engineering firm terminals 40-1 to 40-n of the engineering firm. Then the process ends.

Note that the processing of steps S301 and S302 may be performed at any timing after the matching support device 10 acquires the application information. For example, the processing of steps S301 and S302 may be performed after step S105, step S106, or step S107 shown in FIG. 9, or after step S205 or step S206 shown in FIG. good.

Moreover, it is desirable that the processing of steps S303 to S305 be performed after the matching support device 10 acquires the coordination board. For example, it is assumed that the disclosure of public information is started while the matching support device 10 has not acquired the coordination board, and the acceptance of order requests is terminated in this state. In this case, the matching support device 10 cannot provide the coordination board to the building firm even though the acceptance of the request for order has been completed. As a result, even if a request for an order is accepted, the building firm cannot proceed with communication with the customer until the coordination board is provided. Therefore, by performing the processing of steps S303 to S305 after the matching support device 10 acquires the coordination board, the matching support device 10 can receive the order request immediately after the acceptance of the order request is completed. Coordination boards can be provided to builders. As a result, the construction company can proceed with communication with the customer as soon as the order request is accepted.

As described above, the matching support device 10 according to the present embodiment includes the application information acquisition unit 132, the construction image acquisition unit 133, the building material candidate information acquisition unit 134, the information disclosure unit 135, the order request reception unit 136, and the information A providing unit 137 is provided.
The application information acquisition unit 132 acquires application information including customer information indicating information about a customer who wishes to renovate, and construction request information indicating the customer's wishes regarding remodeling construction.
The construction image image acquisition unit 133 acquires a construction image image representing an image of construction desired by the customer.
The building material candidate information acquiring unit 134 acquires building material candidate information indicating candidate building materials used for construction desired by the customer, created based on the construction image acquired by the construction image acquiring unit 133 .
The information disclosure unit 135 discloses, among the application information acquired by the application information acquisition unit 132, information necessary for the construction company to determine whether or not the renovation order can be accepted as public information to at least one construction company. .
The order request receiving unit 136 receives an order request from a building contractor determined to be able to receive an order for renovation based on the public information disclosed by the information disclosure unit 135 .
The information provision unit 137 provides the application information acquired by the application information acquisition unit 132 and the building material candidate information acquired by the building material candidate information acquisition unit 134 to the building contractor whose order request is accepted.

With such a configuration, the matching support device 10 matches the customer with a construction firm that can reasonably respond to the customer's request based on the application information input by the customer. As a result, the customer can request a renovation to a construction company that can meet the desired conditions, without having to search for a construction company by himself, just by applying for the matching support service.
Further, with such a configuration, the matching support device 10 provides the customer's application information and the coordination board to the building contractor at the timing when the customer and the building contractor are matched. As a result, the matching support device 10 can omit several steps from the matching between the customer and the construction company until the construction company proposes building material candidates to the customer. For example, the building firm can grasp the client's construction image and grasp the building material candidates that match the construction image without conducting an interview with the customer after matching. The construction firm can also propose building material candidates at the initial interview with the customer.
In addition, by using the coordination board, construction companies do not have to think about building material candidates from scratch.

Therefore, the matching support device 10 according to this embodiment makes it possible to reduce the labor of the customer and the contractor.

The embodiments of the present invention have been described above.
Note that the matching support device 10 may have a function of managing the progress after the matching between the customer and the building firm. For example, a person in charge of a construction company inputs the progress into a dedicated site of the matching support service from the construction company terminals 40-1 to 40-n, and the progress is managed by the matching support device 10. FIG. When the progress is contract completion, the construction firm can also pay a contract closing fee to the provider of the matching support service via the dedicated site for the matching support service.

Also, part or all of the matching support device 10 in the above-described embodiment may be realized by a computer. In that case, a program for realizing this function may be recorded in a computer-readable recording medium, and the program recorded in this recording medium may be read into a computer system and executed. It should be noted that the "computer system" referred to here includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs and CD-ROMs, and storage devices such as hard discs incorporated in computer systems. Furthermore, "computer-readable recording medium" means a medium that dynamically retains a program for a short period of time, like a communication line when transmitting a program via a network such as the Internet or a communication line such as a telephone line. It may also include something that holds the program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or client in that case. Further, the program may be for realizing a part of the functions described above, or may be capable of realizing the functions described above in combination with a program already recorded in the computer system. It may be implemented using a programmable logic device such as an FPGA (Field Programmable Gate Array).

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configurations are not limited to those described above, and various design changes can be made without departing from the gist of the present invention. It is possible to

1 Matching support system 10 Matching support device 20 Customer terminal 30 Creator terminal 40-1 to 40-n Contractor terminal 50 Construction image image 60 Coordination board 70 Creation screen 110 Communication unit 120 Storage unit 121 Application information storage unit 122 Construction image image Storage unit 123 Building material candidate information storage unit 124 Public information storage unit 125 Screen information storage unit 130 Control unit 131 Display processing unit 132 Application information acquisition unit 133 Construction image acquisition unit 134 Building material candidate information acquisition unit 135 Information disclosure unit 136 Acceptance of order request Section 137 Information provision section

Claims (8)

an application information acquisition unit that acquires application information including customer information indicating information about a customer who wishes to renovate, and construction request information indicating the customer's wishes regarding construction of the remodeling;
a construction image image acquisition unit that acquires a construction image image showing an image of construction desired by the customer;
a building material candidate information acquiring unit that acquires building material candidate information that is created based on the acquired construction image image and that indicates a building material candidate used for construction desired by the customer;
an information disclosure unit that discloses to at least one construction contractor, as public information, information necessary for a construction contractor to determine whether or not to accept an order for the renovation, among the acquired application information;
an order request reception unit that receives an order request from a construction company that has determined that it is possible to receive an order for the renovation based on the disclosed public information;
an information providing unit that provides the acquired application information and building material candidate information to the contractor whose order request has been received;
A matching support device comprising: The information disclosure unit narrows down the contractors to whom the public information is to be disclosed based on the acquired application information.
The matching support device according to claim 1. The order request reception unit terminates the acceptance of the order request when the number of received order requests reaches an upper limit.
The matching support device according to claim 1 or 2. The building material candidate information is an image having an area for displaying the acquired construction image and an area for displaying an image of a building material that is a candidate for the building material shown in the acquired construction image.
The matching support device according to any one of claims 1 to 3. a display processing unit for displaying a creation screen for creating the building material candidate information on a terminal of a creator who creates the building material candidate information;
The matching support device according to any one of claims 1 to 4, further comprising: On the creation screen, information on building materials used as candidates for construction desired by the customer is dragged and dropped from an area displaying a list of information on building materials to an area displaying information on the candidates for building materials. It is a screen that can create the building material candidate information by
The matching support device according to claim 5. an application information acquisition process in which an application information acquisition unit acquires application information including customer information indicating information about a customer who desires renovation and construction request information indicating the customer's wishes regarding construction of the renovation;
a construction image image acquisition process in which the construction image image acquisition unit acquires a construction image image showing an image of construction desired by the customer;
a building material candidate information acquisition process in which a building material candidate information acquisition unit acquires building material candidate information indicating a building material candidate used for construction desired by the customer, which is created based on the acquired construction image image;
an information disclosure process in which an information disclosure unit discloses to at least one contractor as public information information necessary for a construction contractor to determine whether or not to accept an order for the renovation from among the acquired application information;
an order request reception process in which an order request reception unit receives an order request from a contractor who has determined that an order can be received for the renovation based on the disclosed public information;
an information provision process in which the information provision unit provides the acquired application information and building material candidate information to the construction contractor whose order request has been received;
Matching support methods including; the computer,
an application information acquiring means for acquiring application information including customer information indicating information about a customer who wishes to renovate, and construction request information indicating the customer's wishes regarding construction of the remodeling;
a construction image image acquiring means for acquiring a construction image image showing an image of construction desired by the customer;
building material candidate information acquiring means for acquiring building material candidate information indicating building material candidates used for construction desired by the customer, which is created based on the acquired construction image;
Information disclosure means for disclosing to at least one construction contractor, as public information, information necessary for a construction contractor to determine whether or not to accept an order for the renovation, among the acquired application information;
Order request reception means for receiving a request for an order from a contractor who has determined that the renovation can be ordered based on the disclosed public information;
information providing means for providing the acquired application information and building material candidate information to the construction contractor whose order request has been accepted;
A program to function as

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