JP2022140797A - flower delivery system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a flower delivery system capable of saving a trouble of inputting an address of a receiver and thereby, capable of delivering flowers to the receiver even when not knowing the personal address of the receiver.

SOLUTION: A flower delivery system 11 includes: first acquisition means 56 acquiring restaurant data for specifying one restaurant; second acquisition means 57 acquiring order data for specifying flowers to be ordered; order processing means 58 selecting a flower shop based on a geographical condition, in response to acquisition of the restaurant data, and transmitting the order data to a first terminal device 52 held by the selected flower shop; first transmission means 59a transmitting to a second terminal device 53 held by a deliverer, first positional data for displaying a location of the flower shop on the screen of the second terminal device 53 based on positional information preregistered in association with the flower shop; and second transmission means 59b transmitting to the second terminal device 53, the second positional data for displaying the location of the restaurant on the screen of the second terminal device 53 based on the positional information preregistered in association with the restaurant.

SELECTED DRAWING: Figure 1

COPYRIGHT: (C)2022,JPO&INPIT

Description

The present invention relates to a flower delivery system for delivering flowers ordered by an orderer from a flower shop to a recipient.

Patent Document 1 discloses a flower delivery system for delivering flowers ordered by an orderer based on the recipient's name and address input by an operator (orderer) of a communication terminal connected to the Internet. Flowers are delivered to the recipient based on the recipient's name and address provided to the florist. The florist is notified by the operator of the recipient's name and address. The orderer must know the recipient's address.

Japanese Patent No. 6685127 Japanese Patent Application Laid-Open No. 2020-38710

Patent Literature 2 discloses a transportation system that arranges transportation of people from a first point to a second point. Such transportation systems can be applied to food delivery systems that deliver food and beverages from restaurants to pick-up locations. In the food delivery system, the location information of the delivery destination is input by the operator (orderer) of the communication terminal connected to the Internet. The food delivery system could be applied to a flower delivery system that delivers flowers from a florist to a recipient.

Flowers are often used as presents for loved ones. In such cases, the orderer may not necessarily know the address of the individual recipient. In particular, with the development of communication means such as SNS, chat, and e-mail as in modern times, it is difficult to find out the address from the individual recipient because there is no problem in contacting without knowing the address. Even if you ask for the address, the recipient will surely want to hear how the address is used. If you teach them how to use them, the "surprise" when the flowers arrive will be weakened. The recipient's impression fades.

To provide a flower delivery system capable of saving the trouble of inputting the recipient's address and thereby delivering flowers to the recipient without knowing the individual address of the recipient. .

According to the first aspect of the present invention, a first acquiring means for acquiring restaurant data specifying one restaurant from a pre-specified mobile communication terminal; and specifying ordered flowers from the mobile communication terminal. second acquiring means for acquiring order data; selecting a flower shop based on geographical conditions according to the acquisition of the restaurant data; and transmitting the order data to a first terminal device owned by the selected flower shop. Order processing means for transmitting and displaying the position of the flower shop on the screen of the second terminal device based on position information associated with the flower shop and registered in advance toward the second terminal device owned by the deliverer. a first transmission means for transmitting first position data; and a position of the restaurant displayed on a screen of the second terminal device based on position information associated with the restaurant and registered in advance toward the second terminal device. and second transmitting means for transmitting second position data for displaying the flower delivery system.

The owner of the mobile communication terminal (the person ordering the flowers) designates a restaurant on the mobile communication terminal when ordering the flowers. Once the restaurant is specified, the delivery address of the ordered flowers can be specified. The flower order is communicated to the florist so that the flower can be prepared at the florist based on the order data. Prepared flowers can be delivered from florists to restaurants. In this way, the flower orderer can please an important person who attends with the flowers delivered during (or after) the meal at the restaurant.

Here, the orderer only needs to specify the restaurant when specifying the destination. Since the location information of restaurants is registered in advance (at least in one of the sites or map information), it is possible to save the trouble of inputting the recipient's address when specifying the delivery destination. The orderer does not even need to know the address of the restaurant or the individual recipient. There is no need for the recipient to bother to inform the sender (orderer) of the personal address. Therefore, the recipient's target audience increases. Thus the demand for flowers can be increased. Flowers can include fresh flowers, preserved flowers, artificial flowers, and the like.

When acquiring the restaurant data, the flower delivery system extracts restaurants of choice from a restaurant database containing information useful for selection for each restaurant, and directs the mobile communication terminal to the screen of the mobile communication terminal. may further include third transmitting means for transmitting option data for displaying the information of the option on the display. Information on options is displayed on the screen of the mobile communication terminal when specifying a restaurant. The flower orderer can specify a restaurant based on the options displayed. At this time, the operator of the flower delivery system must obtain permission from the restaurant in advance to display the options. It is considered that the operator cannot arbitrarily incorporate a restaurant into the flower delivery system without permission. In this way, the operator can obtain permission for flower delivery from individual restaurants in advance when registering in the restaurant database. Individuals ordering flowers do not have to obtain permission from restaurants to deliver them. Usability improves.

When acquiring the order data, the flower delivery system extracts flowers to be selected from a product database containing information useful for selecting flowers for each individual flower shop, and sends the flowers to the mobile communication terminal. , a fourth transmitting means for transmitting flower data for displaying the selected flower on the screen of the mobile communication terminal. When ordering flowers, a selection of flowers is displayed on the screen of the mobile communication terminal. The flower orderer can specify flowers based on the displayed options. At this time, an assortment of flowers can be set for each individual flower shop. The quality of flowers can be ensured for each individual flower shop. Individual florists can independently determine the quality of their flowers. Therefore, the orderer can have an impression of the flower actually delivered, just like the impression of the flower received from the screen of the mobile communication terminal. Customer satisfaction can thus be enhanced.

The flower delivery system comprises a third acquisition means for acquiring sketch data specifying the seat positions specified in the sketch of the restaurant from the mobile communication terminal, and a third terminal device owned by the restaurant. and fifth transmitting means for transmitting seat position data for displaying the designated seat position on the screen of the third terminal device based on the floor plan data. The orderer can specify the seat position based on the floor plan of the restaurant from the mobile communication terminal. The floor plan seating positions can be displayed on the screen of a third terminal owned by the restaurant. The restaurant can confirm the seat position of the orderer based on the display on the screen. The restaurant can successfully deliver the flowers delivered to the restaurant to the orderer (or recipient).

According to the second aspect of the present invention, a first acquisition means for acquiring sketch data specifying a seat position specified in a sketch of one restaurant from a mobile communication terminal specified in advance, and from the mobile communication terminal, second acquisition means for acquiring order data specifying ordered flowers; order processing means for transmitting the order data to a first terminal device owned by a flower shop linked to the restaurant; and delivery transmitting position data for displaying the position of the restaurant on the screen of the second terminal device based on position information associated with the restaurant and registered in advance toward the second terminal device owned by the person; 1 transmitting means, and second transmission for transmitting, to a third terminal device owned by the restaurant, seat position data for displaying the seat position designated on the screen of the third terminal device based on the floor plan data; A flower delivery system is provided comprising:

The owner of the mobile communication terminal (the person ordering the flowers) designates a restaurant on the mobile communication terminal when ordering the flowers. Once the restaurant is specified, the delivery address of the ordered flowers can be specified. The flower order is communicated to the florist so that the flower can be prepared at the florist based on the order data. Prepared flowers can be delivered from florists to restaurants. In this way, the flower orderer can please an important person who attends with the flowers delivered during (or after) the meal at the restaurant.

Here, the orderer can specify the seat position based on the floor plan of the restaurant from the mobile communication terminal. The floor plan seating positions can be displayed on the screen of a third terminal owned by the restaurant. The restaurant can confirm the seat position of the orderer based on the display on the screen. The restaurant can successfully deliver the flowers delivered to the restaurant to the orderer (or recipient). Flowers can include fresh flowers, preserved flowers, artificial flowers, and the like.

As described above, according to the present invention, there is provided a flower delivery system that can save the trouble of inputting the recipient's address and thereby deliver flowers to the recipient without knowing the individual address of the recipient. can be realized.

It is a block diagram which shows the structure of a flower delivery system roughly. It is a conceptual diagram which shows the structure of 1 data set recorded on a transaction record database. It is a flowchart which shows roughly the processing procedure of a flower delivery system. FIG. 4 is a conceptual diagram showing an example of an image displayed on the screen of a smartphone terminal when specifying a restaurant; FIG. 4 is a conceptual diagram showing an example of an image displayed on the screen of a smartphone terminal when specifying a product; FIG. 10 is a conceptual diagram showing an example of an image displayed on the screen of the smartphone terminal when accepting delivery. It is a conceptual diagram which shows an example of the floor plan of a restaurant.

Embodiments of the present invention will be described below with reference to the accompanying drawings.

FIG. 1 schematically shows the configuration of a flower delivery system 11 according to one embodiment of the present invention. The flower delivery system 11 is connected to the Internet 12 and stores user account information for each login ID given to the owner of a smartphone terminal (mobile communication terminal) 13 (hereinafter referred to as "user"). A first storage device 15 for storing a database 14, a second storage device 17 for storing a flower shop database 16 containing information useful for selecting a flower shop for each flower shop ID assigned to each flower shop, and a product assigned to each product. A third storage device 19 stores a product database 18 containing information useful for selecting flowers for each ID, and a deliverer database 21 stores deliverer account information for each login ID assigned to each deliverer. A fourth storage device 22, a fifth storage device 24 storing a restaurant database 23 containing information useful for restaurant selection for each restaurant ID assigned to each restaurant, and transaction details for each delivery and a sixth storage device 26 that stores a transaction record database 25 that accumulates. The first storage device 15, second storage device 17, third storage device 19, fourth storage device 22, fifth storage device 24 and sixth storage device 26 include, for example, disk array devices.

The user's account information includes, for example, the user's name, contact information such as email address and phone number, payment information, and login password. Payment information includes, for example, a selected default payment method, credit card number, and credit card expiration date. The payment method can be selected from, for example, credit card payment, bank transfer, cash on delivery, and convenience store payment.

Information useful in selecting a florist can include, for example, the location of the florist. Location information includes building floor numbers and room numbers. It is desired that the location information be described concretely to the extent that the doorway used for carrying out the flowers is reached when the flowers are delivered. The florist database may further include the florist's name, login ID, login password, email address, telephone number, bank account information, and sales amount for each florist. The amount of sales describes the amount of sales accumulated in accordance with flower orders for each predetermined period. Sales can be credited to a bank account identified in the florist database.

Information useful for selecting flowers includes product forms such as bouquets and arrangements, types of materials such as fresh flowers, preserved flowers, and artificial flowers, names of flowers such as roses and carnations, product images, and product prices. Here, information useful for selecting flowers can be set for each individual flower shop.

The delivery person's account information includes, for example, the delivery person's name, contact information such as e-mail address and telephone number, bank account information, and login password. Here, the commission amount is written for each deliverer in the deliverer database. The commission amount describes the amount of the delivery commission accumulated according to the pick-up and delivery of the flowers for each predetermined period. Delivery charges can be credited to the bank account specified in the account information.

Information useful for restaurant selection can include, for example, restaurant account information, information on types of food, information on price ranges of food, information on reputation, and word-of-mouth information. The account information may include restaurant name, email address, phone number, restaurant location information and bank account information. Location information includes building floor numbers and room numbers. It is desired that the location information be described concretely to the extent of reaching the entrance used for carrying in the flowers when delivering the flowers. Here, the account information includes the reward amount. Restaurants are paid for each flower received. In the remuneration amount, the amount of remuneration accumulated for each predetermined period is described. Rewards can be transferred to the bank account specified in the account information.

As shown in FIG. 2, the transaction details (data set 27) include an identifier 28 assigned to each order, an identifier 29 that identifies the orderer (=user), order date and time 31, delivery date and time 32, Recipient's name 33, Identifier 34 that identifies the delivery restaurant, Identifier 35 that identifies the florist involved in product procurement, Identifier that identifies the product 36, Product price 37, and Identifier of the delivery person involved in product delivery. Identifier 38 to be sent, flag 39 for identifying completion of product pick-up, flag 41 for identifying completion of product delivery, and delivery person's fee amount 42 are included. A user's login ID can be used as the identifier 29 that identifies the orderer. The order date and time 31 and the delivery date and time 32 can be composed of, for example, year, month, day (8-digit numbers) and hours and minutes (4-digit numbers). The recipient's name 33 can be arbitrarily set by the orderer for each individual order. A restaurant ID can be used as the delivery destination identifier 34 . A florist ID can be used as the florist identifier 35 . The deliverer's login ID can be used as the deliverer's identifier 38 . In the pick-up completion flag 39, a value of "0" is written in the case of non-delivery, and a value of "1" is written in the case of completion. In the pick-up completion flag 41, a value of "0" is written in the case of non-delivery, and a value of "1" is written in the case of completion.

The flower delivery system 11 manages a user management means 45 that manages the user database 14, a florist management means 46 that manages the florist database 16, a product management means 47 that manages the product database 18, and a deliverer database 21. a delivery person management means 48 that manages the restaurant database 23; a restaurant management means 49 that manages the restaurant database 23; and a transaction record management means 51 that manages the transaction record database 25.

The user management means 45 manages logins of users. A communication path is established between the smartphone terminal 13 of the user and the transaction record management means 51 according to the login. Communication paths can be protected by encryption. Account information is registered in the user database 14 according to the operation of the user management means 45 .

The florist management means 46 manages the login of the florist. A communication path is established between the first terminal device (for example, a desktop computer terminal or a tablet computer terminal) 52 owned by the flower shop and the transaction record management means 51 in response to the login. Communication paths can be protected by encryption. Information useful for selecting a flower shop and others are registered in the flower shop database 16 according to the function of the flower shop management means 46 .

The merchandise management means 47 can establish a communication path between the first terminal device 52 and the third storage device 19 . The florist can register information useful for selecting flowers in the product database 18 from the first terminal device 52 . Communication paths can be protected by encryption.

The deliverer management means 48 manages log-in of deliverers. A communication path is established between the smartphone terminal (second terminal device) 53 owned by the deliverer and the transaction record management means 51 in response to the login. Communication paths can be protected by encryption. Account information is registered in the deliverer database 21 according to the function of the deliverer management means 48 .

Restaurant management means 49 manages logins of restaurants. A communication path is established between a third terminal device (for example, a desktop computer terminal or a tablet computer terminal) 54 owned by the restaurant and the transaction record management means 51 according to the login. Communication paths can be protected by encryption. Information useful for selecting a restaurant and others are registered in the restaurant database 23 according to the operation of the restaurant management means 49 . The restaurant management means 49 may simply establish a link to the restaurant information site on the Internet 12 in order to secure information useful for restaurant selection. The restaurant management means 49 may also manage reservations for eating and drinking.

The transaction record management means 51 includes a first acquisition means 56 and a second acquisition means 57 connected from the smartphone terminal 13 according to the user's login, and order processing connected to the first terminal device 52 of the selected flower shop. means 58, delivery arrangement means 59 including first transmission means 59a and second transmission means 59b connected from the smartphone terminal 53 according to the log-in of the deliverer, and a specific smartphone terminal 13 connected to the restaurant selection. and a fourth transmission means 62 connected to a specific smartphone terminal 13 when selecting a product, that is, a flower.

The first acquisition means 56 acquires restaurant data specifying one restaurant designated as a delivery destination from the specific smartphone terminal 13 . In response to the acquisition of restaurant data, the order processing means 58 generates order ID data that specifies the identifier 28 assigned to each order, data at the time of ordering that specifies the date and time 31 of the order, and delivery data that specifies the date and time 32 of delivery. Generate time data and payee data identifying the payee's name 33 . The data at the time of delivery and the recipient data can be acquired from the smartphone terminal 13 together with the restaurant data. The order processing means 58 stores an identifier 28, a user's login ID (identifier 29 ), the date and time of order 31, the date and time of delivery 32, the recipient's name 33, and the restaurant identifier 34 are registered. When the name of the restaurant is described in the restaurant data, the restaurant ID can be retrieved from the restaurant database 23 based on the name of the restaurant.

The order processing means 58 acquires the location information of the restaurant from the restaurant database 23 in response to the acquisition of the restaurant data. The order processing means 58 selects a flower shop according to predetermined geographical conditions based on the location information of the restaurant. As the geographical condition, the straight distance, travel distance, and travel time from the flower shop to the restaurant can be set. One florist may be selected, or two or more may be selected. A delivery area DA may be set for each flower shop based on geographical conditions. The order processing means 58 registers the selected florist's identifier 35 in the data set 27 of the transaction record database 25 . Alternatively, in the restaurant database 23, each restaurant may be associated with a florist ID according to predetermined geographical conditions.

The second acquisition means 57 acquires order data specifying the ordered flowers from the smartphone terminal 13 . The order data describes an identifier 36 that identifies the product and a price 37 of the product. In response to obtaining the order data, the order processing means 58 transmits the order data to the first terminal device 52 . The order processing means 58 registers the item identifier 36 and the item price 37 in the data set 27 of the transaction record database 25 based on the order data.

The first transmission means 59a transmits first position data for displaying the position of the flower shop on the screen of the smartphone terminal 53 based on the position information of the flower shop, to the smartphone terminal 53 of the deliverer. The second transmission means 59b transmits second position data for displaying the position of the restaurant on the screen of the smartphone terminal 53 based on the position information of the restaurant to the smartphone terminal 53 of the delivery person. On the screen of the smart phone terminal 53, a proposal for acceptance of the delivery work is presented to the deliverer. In this way, the consignment proposal is delivered to the smartphone terminals 53 of all the deliverers who are logged in. The distribution of the offer to accept may be screened based on geography. For example, consignment proposals can be delivered preferentially from deliverers close to the location of a flower shop and the location of a restaurant.

The third transmission means 61 extracts the restaurant of choice from the restaurant database 23 according to the login of the user. The third transmitting means 61 generates option data specifying options. The generated option data is transmitted to the smartphone terminal 13 of the user. The option data displays option information on the screen of the smartphone terminal 13 .

The fourth transmitting means 62 extracts optional flowers unique to the selected flower shop from the product database 18 according to the selection of the flower shop. The fourth transmitting means 62 generates flower data specifying the flower of choice. The generated flower data is transmitted to the smartphone terminal 13 of the user. The flower data displays an option flower on the screen of the smartphone terminal 13 .

Here, the flower delivery system 11 has a cloud server 63 connected to the Internet 12 . The cloud server 63 includes a central processing unit (CPU) 64 that functions as user management means 45, flower shop management means 46, product management means 47, delivery person management means 48, restaurant management means 49, and transaction record management means 51. , a memory 65 that is connected to the CPU 64 to temporarily hold programs and data for executing applications, and a large-capacity storage device 66 that is connected to the CPU 64 and stores the programs and data. Mass storage device 66 includes, for example, a hard disk drive (HDD). The large-capacity storage device 66 stores, for example, a user management application program that implements the user management means 45, a florist management application program that implements the flower shop management means 46, a product management application program that implements the product management means 47, a deliverer A delivery person management application program that implements the management means 48, a restaurant management application program that implements the restaurant management means 49, and a transaction record management application program that implements the transaction record management means 51 are stored.

The smartphone terminal 13 includes, for example, a central processing unit (CPU), a memory connected to the CPU for storing mobile application programs and data to be given, and a display panel connected to the CPU for displaying images on the screen. and The display panel is configured as a touch screen panel. The touch screen panel inputs user's instructions and data to the CPU based on the image displayed on the screen and the contact coordinate values detected on the screen. The CPU can be wirelessly connected to the communication network 67 via a communication circuit. The communication network 67 may be, for example, a mobile phone communication network connected to the Internet 12 via a gateway. Alternatively, the CPU can be wirelessly connected to the WiFi router 68 via a WiFi® circuit. WiFi router 68 connects the WiFi circuit to Internet 12 .

When the gift-giving flower mobile application program is executed, the gift-giving flower mobile application runs on the smartphone terminal 13 . The mobile flower application for giving is connected to the user management means 45 and the transaction record management means 51 of the cloud server 63 via the communication network 67 and the Internet 12 . The mobile application for flowers to be sent can request image data from the user management means 45 and the transaction record management means 51 . The image data provides a graphic user interface (GUI) for the flower delivery system 11 for the user.

The first terminal device 52 is, for example, a central processing unit (CPU), a memory connected to the CPU to temporarily hold programs and data when the CPU operates, and a flower shop application program connected to the CPU. A large-capacity storage device for storing data, an input device such as a keyboard and a mouse connected to the CPU for inputting instructions and data according to the operation of the administrator, and a display panel connected to the CPU for displaying images on the screen. and

When the florist application program is executed, the florist application runs on the first terminal device 52 . The florist application can be connected to the florist management means 46 , product management means 47 and transaction record management means 51 of the cloud server 63 via the Internet 12 .

The smartphone terminal 53 includes, for example, a central processing unit (CPU), a memory connected to the CPU for storing delivery mobile application programs and data, and a display panel connected to the CPU for displaying images on the screen. Prepare. The display panel is configured as a touch screen panel. The touch screen panel inputs user's instructions and data to the CPU based on the image displayed on the screen and the contact coordinate values detected on the screen. The CPU can be wirelessly connected to the communication network 67 via a communication circuit. The communication network 67 may be, for example, a mobile phone communication network connected to the Internet 12 via a gateway. Alternatively, the CPU can be wirelessly connected to the WiFi router 68 via a WiFi® circuit. WiFi router 68 connects the WiFi circuit to Internet 12 .

When the delivery mobile application program is executed, the smartphone terminal 53 operates the delivery mobile application. The delivery mobile application is connected to the delivery person management means 48 and the transaction record management means 51 of the cloud server 63 via the communication network 67 and the Internet 12 . The delivery mobile application can request image data from the deliverer management means 48 and transaction record management means 51 . The image data provides a graphic user interface (GUI) for the flower delivery system 11 for the delivery person.

The third terminal device 54 is, for example, a central processing unit (CPU), a memory connected to the CPU to temporarily hold programs and data when the CPU operates, and a restaurant application program connected to the CPU. an input device such as a keyboard or mouse connected to the CPU for inputting instructions and data according to the operation of the administrator; and a display connected to the CPU for displaying images on the screen. and a panel.

When the restaurant application program is executed, the restaurant application operates on the third terminal device 54 . The restaurant application can be connected to the restaurant management means 49 and transaction record management means 51 of the cloud server 63 via the Internet 12 .

When the user logs in with the gift-giving flower mobile application of the smartphone terminal 13 , the gift-giving flower mobile application is connected to the transaction record management means 51 of the cloud server 63 via the communication network 67 and the Internet 12 . As shown in FIG. 3, the gift flower mobile application requests transmission of option data to the transaction record management application of the cloud server 63 in step S1. When requesting transmission, the user uses the gift flower mobile app to specify the region such as "Ginza/Yurakucho", "Roppongi/Azabu", "Ebisu/Daikanyama", and the type of cuisine such as "Japanese food", "Sushi", "French", and "Italian". , the price range of the dish, and the degree of reputation.

The transaction record management application (third transmitting means 61) transmits option data to the smartphone terminal 13 in response to a request from the smartphone terminal 13 in step S2. In generating the option data, restaurants can be selected according to the user-designated region, type of food, price range of food, and degree of reputation.

On the screen of the smartphone terminal 13 based on the option data, in step S3, an image 71 of "stylish restaurant where you can give flowers" is displayed as shown in FIG. The flower mobile application to be presented when displaying the image 71 may fit the content of the option data into a predetermined composition. The image 71 contains information useful for restaurant selection. A user designates one restaurant based on a specific operation.

When the "arrange flowers" button 72 is tapped to designate a restaurant, the flower mobile application to send generates restaurant data in step S4. In response to tapping the "Arrange Flowers" button 72, the sending flowers mobile app obtains the name of the recipient and the date and time of delivery. The flower mobile application presented upon acquisition displays a specific image on the screen of the smartphone terminal 13 . Time of delivery and recipient data are generated when the user is prompted by a displayed image to enter the name of the recipient and the date and time of delivery. The restaurant data, delivery data and recipient data are sent to the cloud server 63 . In response to receiving the restaurant data, time of delivery data and recipient data, the transaction record management application (order processing means 58) generates order ID data, time of order placement data, time of delivery data and recipient data. Identifier 28 , user login ID (identifier 29 ), order date 31 , delivery date 32 , recipient's name 33 and restaurant identifier 34 are registered in one data set 27 of transaction record database 25 .

Here, for example, when specifying a restaurant where a reservation has been made in advance or a restaurant where the user is currently eating, the options may be narrowed down to one restaurant in advance according to the search function. At this time, there is no need to display information useful for restaurant selection on the screen of the smartphone terminal 13 . When the user designates a restaurant at which he or she is having a meal, the delivery time data may include "immediately" instead of the date and time.

The transaction record management application selects a flower shop in step S5 in response to the acquisition of restaurant data. When selecting a flower shop, the transaction record management application acquires the location information of the restaurant. The location information is checked against the individual florist's delivery area DA.

The florist identifier 35 is registered in one data set 27 of the transaction record database 25 . The transaction record management application (fourth transmitting means 62) transmits the flower data to the smartphone terminal 13 in step S6. Based on the flower data, a product image 73 is displayed on the screen of the smartphone terminal 13 as shown in FIG. The flower mobile application to be presented when displaying the image 73 may fit the contents of the flower data into a predetermined composition. Image 73 contains information useful in selecting flowers. A user designates one product based on a specific operation.

At this time, if two or more flower shops are selected, the flower data may be sent to the presenting flower mobile app for each flower shop in turn. The user can select one product from products of a plurality of flower shops according to the switching of the images 73 . In this case, the identifier 35 in the data set 27 should be rewritten according to the product selection.

When the "Add to Cart" button 74 is tapped, in step S7, the Send Flowers Mobile App generates order data. Order data is sent to the cloud server 63 . Upon receiving the order data, the transaction record management application registers the item identifier 36 and item price 37 in one data set 27 specified in the transaction record database 25 .

The order data is transmitted from the transaction record management application to the designated first terminal device 52 of the flower shop in step S8. Upon transmission, the transaction record management application generates transaction document data. In addition to the product identifier 36 and product price 37, the transaction data includes, for example, the order identifier 28, the orderer identifier 29, the date and time of the order 31, the date and time of delivery 32, the name of the recipient 33, and the identifier of the restaurant. 34. The florist can prepare the product based on the transaction data that arrives at the first terminal device 52 .

Upon approval of the order by the florist, the transaction record management application generates delivery order data including first location data and second location data. The delivery arrangement data specifies information about the delivery work for the delivery person in accordance with a predetermined format. The delivery arrangement data is distributed to the smartphone terminal 53 of the deliverer in step S9. As shown in FIG. 6, the delivery person application displays an image 75 of "proposing acceptance of delivery work" on the screen of the smartphone terminal 53. FIG. The image 75 can include, for example, geographic information presenting the location 76 of the flower shop and the location 77 of the restaurant, estimated delivery time, delivery fee, and other information useful for delivery selection.

When the "Accept" button 78 is tapped, in step S10, the deliverer application generates acceptance notification data. Acceptance notification data identifies, for example, order identifier 28 and carrier identifier 38 . The acknowledgment data is sent to the transaction record management application. The transaction record management application registers the carrier's identifier 28 in the data set 27 of the transaction record database 25 in response to receiving the acceptance notification data. Acceptance of the delivery is notified to the florist application and the restaurant application. At this point, the flower shop and restaurant can know that the flower order has been completed.

When the deliverer picks up the product from the flower shop, in step S11, the deliverer notifies the transaction record management application of the completion of the pick-up from the deliverer application. The transaction record management application rewrites the pick-up completion flag 39 in the data set 27 . When the pick-up completion flag 39 is written with a value of "1", the pick-up delivery fee is added to the account information of the deliverer. The order sales are added to the sales amount in the flower shop database 16 .

When the deliverer delivers the product to the restaurant, in step S12, the deliverer notifies the delivery completion from the deliverer application to the transaction record management application. The transaction record management application rewrites the delivery completion flag 41 in the data set 27 . When the value "1" is written in the delivery completion flag 41 in this way, the delivery charge for delivery is added to the delivery person's account information. The reward for the order is added to the reward amount in the restaurant database 23 . Transaction ends.

In the flower delivery system 11 according to the present embodiment, the owner of the smartphone terminal 13 (the person who ordered the flowers) designates a restaurant using the smartphone terminal 13 when ordering flowers. Once the restaurant is specified, the delivery address of the ordered flowers can be specified. The flower order is communicated to the florist so that the flower can be prepared at the florist based on the order data. Prepared flowers can be delivered from florists to restaurants. In this way, the flower orderer can please an important person who attends with the flowers delivered during (or after) the meal at the restaurant.

Here, the orderer only needs to specify the restaurant when specifying the destination. Since the location information of the restaurant is registered in advance, it is possible to save the trouble of inputting the recipient's address when specifying the delivery destination. The orderer does not even need to know the address of the restaurant or the individual recipient. There is no need for the recipient to bother to inform the sender (orderer) of the personal address. Therefore, the recipient's target audience increases. Thus the demand for flowers can be increased.

The third transmission unit 61 extracts options for restaurants from the restaurant database 23 containing information useful for selection for each restaurant, and transmits option data to the smartphone terminal 13 . Information on options is displayed on the screen of the smartphone terminal 13 when specifying a restaurant. The flower orderer can specify a restaurant based on the options displayed. At this time, the operator of the flower delivery system 11 must obtain permission from the restaurant in advance to display the options. It is considered that the operator cannot arbitrarily incorporate restaurants into the flower delivery system 11 without permission. In this way, the operator can obtain permission for flower delivery from each restaurant in advance when registering in the restaurant database 23 . Individuals ordering flowers do not have to obtain permission from restaurants to deliver them. Usability improves.

A fourth transmission means 62 extracts flowers to be selected specific to the selected flower shop from the product database 18 containing information useful for selecting flowers for each flower shop, and transmits flower data to the smartphone terminal 13. . When ordering flowers, flowers to be selected are displayed on the screen of the smartphone terminal 13 . The flower orderer can specify flowers based on the displayed options. At this time, an assortment of flowers can be set for each individual flower shop. The quality of flowers can be ensured for each individual flower shop. Individual florists can independently determine the quality of their flowers. Therefore, the orderer can have the same impression of the flower that actually arrived as the impression of the flower received from the screen of the smartphone terminal 13 . Customer satisfaction can thus be enhanced.

In the present embodiment, the first acquisition means 56 (third acquisition means) can acquire from a specific smartphone terminal 13 floor plan data specifying the seat position specified in the floor plan of one restaurant. As shown in FIG. 7, the floor plan data identifies seating positions 82 a , 82 b , 82 c of orderers or recipients within a restaurant (building) 81 . The sketch data can be recorded in the transaction record database 25 for each data set 27, for example.

The orderer can specify seat positions 82 a , 82 b , 82 c (one of them) based on the floor plan of the restaurant 81 from the smartphone terminal 13 . In specifying the seat positions 82a, 82b, and 82c, for example, an unspecified sketch can be displayed on the screen of the smartphone terminal 13 when the orderer is seated. The orderer can input the seat positions 82a, 82b, 82c from the smartphone terminal 13 based on a specific operation. Undesignated floor plans may be registered in the restaurant database 23 in advance for each restaurant.

In such a case, the transaction record management means 51 of the cloud server 63 sends the seat position specified on the screen of the third terminal device 54 based on the floor plan data to the third terminal device 54 owned by the restaurant. A fifth transmission means for transmitting seat position data for displaying 82a, 82b, 82c may be further provided. The floor plan seating positions 82 a , 82 b , 82 c can be displayed on the screen of the third terminal device 54 . In this way, the restaurant can confirm the seat positions 82a, 82b, and 82c of the orderer based on the display on the screen. The restaurant can successfully deliver the flowers delivered to the restaurant by the work of the delivery person to the orderer (or recipient).

The fifth transmission means may transmit the seat position data toward the smartphone terminal 53 owned by the deliverer. The seat positions 82 a , 82 b , 82 c of the floor plan can be displayed on the screen of the smartphone terminal 53 . Thus, the delivery person can confirm the orderer's seat positions 82a, 82b, and 82c in the restaurant 81 based on the display on the screen. With the consent of the restaurant, the deliverer can deliver the product directly to the orderer (or recipient) at the seat positions 82a, 82b, 82c.

The transaction record management means 51 may include fourth acquisition means for acquiring floor plan data from a third terminal device 54 owned by the restaurant. A restaurant clerk can specify seat positions 82 a , 82 b , 82 c (one of them) based on the floor plan of the restaurant 81 from the third terminal device 54 . In designating the seat positions 82a, 82b, 82c, an undesignated sketch can be displayed on the screen of the third terminal device 54, for example, when a seat is reserved or when an orderer visits the store. The store clerk can input the seat positions 82a, 82b, 82c from the third terminal device 54 based on a specific operation.

In addition, the arrival of the delivery person may be notified to the orderer in the restaurant. The notification can be realized by sound or vibration emitted from the smartphone terminal 13 or an image displayed on the standby screen. In sending the notification, the deliverer performs a specific operation on the smartphone terminal 53 when arriving at the restaurant. If the orderer is notified of the delivery person's arrival, the product can be delivered to the orderer outside the restaurant. Therefore, the product can reach the recipient regardless of whether or not it is authorized by the restaurant.

11... Flower delivery system, 13... Mobile communication terminal (smartphone terminal), 18... Product database, 23... Restaurant database, 52... First terminal device (flower shop), 53... Second terminal device (smartphone terminal = delivery person) , 56 ... first acquisition means, 57 ... second acquisition means, 58 ... order processing means, 59a ... first transmission means, 59b ... second transmission means, 61 ... third transmission means, 62 ... fourth transmission means.

Claims (4)

a first acquisition means for acquiring restaurant data specifying one restaurant from a mobile communication terminal specified in advance;
a second acquisition means for acquiring order data specifying ordered flowers from the mobile communication terminal;
Order processing means for selecting a flower shop based on geographical conditions in response to acquisition of the restaurant data and transmitting the order data to a first terminal device owned by the selected flower shop;
Transmitting first position data for displaying the position of the flower shop on the screen of the second terminal device based on position information associated with the flower shop and registered in advance to the second terminal device owned by the deliverer. a first transmission means;
Second transmission of transmitting second location data to the second terminal device for displaying the location of the restaurant on the screen of the second terminal device based on location information associated with the restaurant and registered in advance means and
A flower delivery system comprising: 2. In the flower delivery system according to claim 1, when acquiring the restaurant data, the restaurant of choice is extracted from the restaurant database containing information useful for selection for each restaurant, and directed to the mobile communication terminal, A flower delivery system, further comprising third transmission means for transmitting option data for displaying the information of the options on the screen of the mobile communication terminal. 3. In the flower delivery system according to claim 1 or 2, when obtaining said order data, flowers to be selected uniquely to said selected flower shop are extracted from a product database containing information useful for selecting flowers for each individual flower shop. 10. A flower delivery system, further comprising: fourth transmitting means for transmitting flower data for displaying said selected flower on a screen of said mobile communication terminal to said mobile communication terminal. In the flower delivery system according to any one of claims 1 to 3,
a third acquisition means for acquiring, from the mobile communication terminal, sketch data specifying the seat positions specified in the sketch of the restaurant;
a fifth transmission means for transmitting, to a third terminal device owned by the restaurant, seat position data for displaying the designated seat position on the screen of the third terminal device based on the floor plan data; A flower delivery system characterized by:

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