JP2021101342A - Information processing system, product information processing device, method, and computer program - Google Patents

Abstract

To deliver a product on time to a recipient at a remote location, and allow increase of the number of products that can be ordered and reduction of the burden on distribution warehouses.SOLUTION: A product information processing device accepts an input or selection of personal information such as an address of a recipient, identifies a receiving store near the address of the recipient on the basis of the personal information such as the address, and acquires product inventory information on the receiving store. The device accepts an order for the product to be delivered to the recipient on the basis of the inventory information and product arrival information on the receiving store and information on products that can be ordered one by one, and transmits input product information and identified receiver information to a receiving store terminal. The receiving store terminal receives and outputs order information, reads out on the basis of output order information the product information on the product to be received, compares it to the order information, and inputs the receiver receiving the compared product. The burden on distribution warehouses is reduced by utilizing store inventories for products other than those on a per-lot basis and of time management.SELECTED DRAWING: Figure 1

Description

The present invention is a mechanism in which an ordering party receives a product using inventory product information of a store (recipient side store) near the recipient (including receipt at the store and receipt by delivery, the same applies hereinafter). In particular, the present invention relates to a mechanism suitable for streamlining distribution, especially in transactions between convenience stores (hereinafter, simply referred to as "convenience stores") and affiliated stores.

With the spread of the Internet, there are many services that select products on the Web and have them delivered. Such services provide a mechanism that allows you to access a designated shopping website, select and purchase products you like from that site, or purchase and send gifts to friends, etc. Has been done.

In addition, in the case of home delivery such as visas and bento boxes, there is a mechanism in which the purchaser himself / herself orders the product etc. from the Web etc. and has the product delivered to his / her home.
There is also a service to send flowers as gifts. In this service, by selecting a predetermined flower on the Internet or specifying the amount, etc., a member florist near the recipient will deliver it to the recipient.

In addition, various such mechanisms have been conventionally proposed. Patent Document 1 is a mechanism in which a user enjoys shopping empty-handed while looking at the actual product, and when the product to be purchased is selected while looking at the actual product at the store and the product to be purchased is decided, the product is given. A two-dimensional bar code indicating product identification information is photographed by the user's mobile phone, and the product is identified from the photographed image from the mobile phone to the shopping server at any place and at any time of the user. The information, the delivery destination of the product, and the desired delivery date and time are sent, the inventory of the product specified by the received identification information is confirmed, the price of the product is acquired, the billing amount is calculated, and the settlement process is performed. It is stated that.
In Patent Document 2, a product ID uniquely corresponding to a product is acquired by using a mobile phone authentication function, and the acquired product ID is transmitted to a payment machine. In the payment machine, a reading means is used. By reading the product ID from the authentication function of the mobile phone, referring to the product database that stores the price of the product corresponding to this product ID, displaying the product price on the display unit, and making a payment by the operator. It is described that the product is delivered and the purchase history of this product is saved as purchase history information on the mobile phone so that it can be used as a reference for the next purchase.
In Patent Document 3, it is assumed that the product identification code for POS can be input and the product image can be transmitted by the code reading function and the camera function attached to the mobile information terminal to order by image recognition. By easily linking the system with the information management system, we aimed to systematize from ordering to home delivery.

Japanese Unexamined Patent Publication No. 2010-61544 Japanese Unexamined Patent Publication No. 2005-196494 Japanese Unexamined Patent Publication No. 2003-331024

However, if you accept orders for your favorite products from a predetermined catalog as in the past, you will have to stock all the products listed in this catalog at the distribution center, so the types of products you handle will be different. If the number increases, the distribution cost becomes enormous.
In addition, for products that are not in the catalog, sales staff at convenience stores and other stores can ask for help and deliver the products, but in reality, the time to listen to the request "I want that, I want this" is also costly. There was a problem of being connected.
In addition, for example, a mechanism for timely delivery of non-long-lasting products such as fresh foods and bento boxes to recipients in remote areas has not been provided.

The present invention has been made to solve the above-mentioned problems, and by placing an order based on product inventory data in a store near the recipient, distribution costs can be obtained even for a wide variety of products. The purpose is to provide a mechanism that allows customers to receive products in a timely manner without spending money.

In order to achieve the above object, the information processing system according to one aspect of the present invention includes a product information processing device that processes order information of ordered products and a receiving store where the recipient receives the ordered products. It is a system configured to be able to connect to the receiving side store terminal via communication, and the product information processing device identifies the receiving side store that receives the above products and has an expiration date among the products of the receiving side store. Acquires inventory information of products other than time-managed products that are managed by time, and the inventory information of the specified receiving-side store and the scheduled arrival of time-managed products that are scheduled to arrive at the receiving-side store. It has an order processing means for generating order information including product information ordered based on the information and information for identifying the recipient, and a transmission means for transmitting the order information to the receiving side store terminal. The receiving side store terminal receives the product information of the product to be received, which is prepared according to the order at the receiving side store based on the receiving output means for receiving the ordering information and the ordering information received from the product information processing device. It is characterized in that it has a collating means for reading and collating the product, and a receipt confirmation means for inputting that the recipient has received the collated product.

The product information processing device according to one aspect of the present invention is a device that processes a product order by being communicably connected to a terminal of a receiving store where the recipient receives the ordered product based on the order information. Therefore, for the specific means for identifying the receiving store that receives the above products and the products other than the time management products whose expiration dates are managed by time among the products of the receiving store, the stock of the products of the receiving store is used. In addition to acquiring the information, for the time-managed products, the information on the products scheduled to arrive at the receiving store is acquired, and the inventory information of the products other than the time-managed products and the products scheduled to arrive at the time-managed products are obtained. Based on the information, the order processing means that accepts the order of the product and generates the order information including the ordered product information and the information that identifies the recipient, and the generated order information is transmitted to the receiving side store terminal. It is characterized by having a transmission means to be used.

The ordering information processing means acquires the inventory information of the store, acquires the information of the expected arrival product to be received at the receiving store, and places the order based on the inventory information and the expected arrival product information. You may accept an order from a person.

The above-mentioned ordering information processing means, for one-piece products that can be ordered and received in units of one store, information on the products scheduled to be received at the receiving side store without acquiring the inventory information of the above-mentioned store. You may accept the order of the product from among them, or you may accept it as a new order in addition to the normal delivery product to the store.

The order processing means acquires information on the product to be delivered to the receiving store in the immediate vicinity of the delivery time based on the delivery time of the designated product, and accepts the order based on the acquired product information. Alternatively, it may be accepted as a new order added to the normal delivery product to the receiving store, or as an order added to the latest product delivery information of the delivery time.

Among the above-mentioned products, the above-mentioned ordering information processing means obtains the inventory information of the above-mentioned store for the above-mentioned ordering for lot-based products that need to make a delivery request to the above-mentioned distribution center in units of a plurality of the above-mentioned products. You may accept an order from a person.

The information processing method according to one aspect of the present invention is performed by a product information processing device that processes order information of the ordered product and a receiving side store terminal of the receiving store where the recipient receives the ordered product. In this method, the product information processing device performs a process of identifying a receiving store that receives the product, and a product other than the time-managed product whose expiration date is managed by time among the products of the receiving store. Acquire the inventory information, and obtain the product information ordered based on the inventory information of the specified receiving side store and the expected arrival product information of the time-managed product scheduled to arrive at the receiving side store, and the above recipient. A process of generating order information including the information to be specified and a process of transmitting the order information to the receiving side store terminal are performed, and the receiving side store terminal receives and outputs the order information. Based on the order information received from the product information processing device, the process of reading and collating the product information of the product to be received, which is prepared according to the order at the receiving side store, and the process of collating the collated product with the recipient. It is characterized by having a process of inputting that the product has been received.

The information processing method according to another aspect of the present invention is performed by a computer that processes an order for a product by being communicably connected to the terminal of the receiving store where the recipient receives the ordered product based on the order information. In this method, the computer identifies the receiving store that receives the product, and the product of the receiving store other than the time-managed product whose expiration date is managed by time is received. In addition to acquiring the inventory information of the products of the side store, for the time-managed products, acquire the information of the products scheduled to arrive at the receiving side store, and obtain the inventory information of the products other than the time-managed products and the above time. A process of accepting an order for a product based on the product information of the managed product scheduled to arrive and generating order information including the ordered product information and information for identifying the recipient, and the generated order information on the receiving side. It is characterized by performing a process of transmitting to a store terminal.

The computer acquires inventory information of the store, acquires information on products scheduled to arrive at the receiving store, and receives information on the products scheduled to arrive from the ordering party based on the inventory information and product information scheduled to arrive. Further processing for accepting an order may be performed.

For one-piece products that can be ordered and received by the store in units of one, the computer can be used from among the information on the products scheduled to arrive at the receiving store without acquiring the inventory information of the store. The process of accepting the order of the product may be performed, or the process of accepting the order as a new order in addition to the normal delivery product to the receiving store may be performed.

The computer acquires the information of the product to be delivered to the receiving store in the immediate vicinity of the delivery time based on the delivery time of the product specified by the orderer, and orders the order based on the acquired product information. The process of accepting an order from a person may be performed, or the process of accepting an order added to the product delivery information closest to the delivery time may be performed as a new order added to the normal delivery product to the receiving store. ..

Among the above-mentioned products, the above-mentioned computer obtains the inventory information of the above-mentioned store for lot-based products that need to make a delivery request to the above-mentioned distribution center in units of a plurality of the above-mentioned products from the above-mentioned ordering party. The process of accepting an order may be performed.

The computer program according to one aspect of the present invention provides product information to a computer that processes an order for a product by being communicably connected to a terminal of a receiving store that receives the product ordered by the recipient based on the order information. A computer program for functioning as a processing device, which is a process for specifying a receiving store that receives the product for the computer, and a time during which the expiration date of the product of the receiving store is managed by time. For products other than the managed products, the inventory information of the products of the receiving side store is acquired, and for the time managed products, the information of the products scheduled to arrive at the receiving side store is acquired, and the products other than the time managed products are obtained. Based on the inventory information of the product and the product information of the time-managed product scheduled to arrive, the process of accepting the order for the product and generating the order information including the ordered product information and the information for identifying the recipient, and the above It is characterized in that a process of transmitting the generated order information to the receiving side store terminal is performed.

The orderer obtains the inventory information of the store and the expected arrival product information to be received at the receiving store from the computer, and based on the inventory information and the expected arrival product information. The process of accepting an order from is further performed.

For one-piece products that can be ordered and received by a store from the above computer in units of one, the information on the products scheduled to arrive at the receiving store without acquiring the inventory information of the store. The process of accepting an order for a product from the store may be performed, or the process of accepting an order as a new order in addition to the normal delivery product to the receiving store may be performed.

Based on the delivery time information of the product specified by the orderer to the computer, the information of the product to be delivered to the receiving store in the immediate vicinity of the delivery time is acquired, and based on the acquired product information. The process of accepting the order from the above orderer is performed, or the process of accepting the order is added to the latest product delivery information of the delivery time as a new order added to the normal delivery product to the receiving store. You may let me.

For lot-based products that require delivery requests to the distribution center in units of a plurality of the products at the receiving store to the computer, the ordering party can obtain the inventory information of the stores. The process of accepting an order from is may be performed.

This computer program can be stored in a computer-readable recording medium such as a CD-ROM.

The whole schematic of the product purchase system which concerns on 1st Embodiment of this invention. The functional block diagram which concerns on 1st Embodiment. The processing flow according to the first embodiment. The figure which showed the example of the login screen of the 1st Embodiment. The figure which showed the example of the delivery destination selection screen of 1st Embodiment. The figure which showed the example of the date designation screen of 1st Embodiment. The figure which showed the example of the ordering screen of 1st Embodiment. The figure which showed the example of the customer copy and the store copy of the first embodiment. The figure which showed the example of the product scan of 1st Embodiment. The figure which showed the example of the inspection of the first embodiment. The whole schematic of the product purchase system which concerns on the 2nd Embodiment. The processing flow according to the second embodiment. The processing flow according to the third embodiment. Another processing flow according to the third embodiment. Yet another processing flow according to the third embodiment. The figure which showed the example of the ordering screen which concerns on 3rd Embodiment. The processing flow according to the fourth embodiment. Another processing flow according to the fourth embodiment. Yet another processing flow according to the fourth embodiment.

Hereinafter, the payment processing device according to the embodiment of the present invention will be described.
First, the outline of the work of the present embodiment will be described.
This embodiment is most suitable for a store network in which a wide variety of products are available, such as convenience stores. Currently, convenience stores and other stores offer services to deliver products and meals. This service includes services such as receiving products ordered at supermarkets, department stores, and various specialty stores of group companies at nearby convenience stores.

Convenience stores carry many types of products, with tens of thousands of items. Assuming such a situation, for example, when a parent is in a rural area and sends money to a son who is far away, the parent looks at the product information handled by a convenience store near the son and the parent is in store A. It would be very convenient if you could select the products to be delivered to your son using your own dedicated terminal or a terminal that can connect to the Internet such as your own personal computer or mobile phone, and you can deliver from a store near your son in a timely manner. can do.
This is also the case when sending money to an elderly parent who is far away.

In addition, the ordering party may be able to read the inventory of the receiving side store and the product information to be delivered at the time of delivery from a smartphone or a personal computer at home without visiting the ordering side store. ..
Some products have an expiration date managed by time, and products that are time-managed in this way (time-managed products) can be ordered even if the expiration date has not expired when the store inventory is read. Later, the consumption book may expire at the time of delivery of the product. Therefore, it is more reliable to read the product information delivered at the time of delivery than to read the inventory of the receiving store.
In this case, the ordering party logs in as a member from a personal computer or the like through a predetermined ordering site provided by the headquarters server or the like, and selects a delivery destination (recipient). Then, the inventory other than the time management of the receiving side store and the products to be delivered at the delivery time are displayed on the screen of the ordering party terminal, and the order is placed by selecting the products from them. Orders for time-managed products are notified to the distribution center. As a result, even a time-managed product can be reliably delivered to the recipient.

In addition, there are products that can be ordered in units of one (hereinafter referred to as "one-piece products") and products that can be ordered only in a plurality of units (hereinafter referred to as "lot-based products"). If the orderer wants the product in lot units, there is no problem, but if not, the product in lot units cannot be listed in the catalog. Therefore, for lot-based products, by reading the inventory of the receiving store, the receiving store acts as if it were a distribution center, and the distribution cost can be significantly reduced.
In this case, the ordering party logs in as a member from a personal computer or the like through a predetermined ordering site provided by the headquarters server or the like, and selects a delivery destination (recipient). Then, the inventory of the receiving store and the products that can be ordered in units of one are displayed on the screen of the ordering party terminal, and the order is placed by selecting the product from the products. Among the ordered products, the distribution center will be notified of the order for the products that can be ordered in units of one. As a result, it can be delivered to the recipient regardless of the lot management product.

Further, as described above, only the inventory of the receiving store may be displayed on the screen of the ordering party terminal without reading the time management product or the individual product into the distribution center, or only one copy thereof is displayed. You may. Further, it may be combined with the above-mentioned method of ordering time-managed products.

On the other hand, when placing an order from the inventory of the receiving store, the store is notified of the product securing instruction. The receiving store secures the products for which the product securing instruction has been issued from the store inventory. Then, when the products that can be ordered one by one or by time management are delivered, all the products will be delivered together with the products already secured from the store inventory, and when they are ready, the recipient will be sent by cash register scan, terminal scan or tablet. Confirm sales by sign authentication. This unscanned item will be treated as out of stock and excluded from sales.

As a receiving store, there is a big merit if the sales of the store and the agency fee increase by utilizing the mechanism of delivering the product and picking up the product using the POS terminal.
In particular, so-called daily deliveries such as bento boxes and bread cannot be delivered to remote locations by courier because they do not last long, but as mentioned above, they can be delivered to remote locations through stores near the recipient. It would be very convenient if it could be delivered to the recipient.

For products unique to the recipient's store or region, even if the product information of the store existing in the recipient's region is acquired through the convenience store headquarters and the orderer can place an order after seeing it. Good.
Further, the settlement of the product price may be made to the ordering party when the product ordered at the receiving store is inspected or delivered to the recipient. At that time, if a product is out of stock, the payment may be made only for the product inspected at the recipient's store or the product delivered to the recipient. For example, if the orderer ordered a lunch box and eggs and ordered a total of 1200 yen, but the eggs were out of stock at the receiving store, the orderer would only order 1000 yen after deducting the egg price of 200 yen. You may make a payment based on the payment information of.

Next, the configuration of the system according to the present embodiment will be described with reference to the drawings.
FIG. 1 is a diagram showing an outline of the overall configuration of the present embodiment.
In FIG. 1, the ordering party terminal 1, the district server 2 (ordering side district server 21, receiving side district server 22), the headquarters server 3, and the receiving store terminal 4 are in a state of being able to communicate with each other via a network.

The orderer terminal 1 may be a terminal used by the orderer and may be a communicable computer such as a so-called personal computer, mobile terminal, or POS terminal that can connect to the Internet.
The ordering party terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.
The ordering party terminal may be a terminal (dedicated terminal or the like) installed in a store near the ordering party.

As shown in FIG. 2, the ordering party terminal 1 has an input unit 11, a display unit 12, and a transmission / reception processing unit 13.
The input processing unit 11 performs a process in the ordering side store where the ordering party selects a product while actually looking at the product and inputs product information for placing an order. In addition, the input processing unit 11 further performs a process of accepting further input of payment information for payment of the purchase price of the product from the orderer.
The display unit 12 acquires and displays common product information handled by the ordering side store and the receiving side store and ordering side store product information not handled by the ordering side store but handled by the receiving side store. Do.
In addition, the display unit 12 performs a process of displaying merchandise information that can be ordered, such as merchandise information handled at the receiving store and inventory information, acquired from the receiving store terminal 4.
The transmission / reception processing unit 13 performs a process of transmitting the input product information and the specified recipient information to the headquarters server 3 via the district server 21.

The headquarters server 3 is a computer device as a product information processing device that controls stores and processes order information.
In the present embodiment, the district server 2 is provided in order to distribute some functions of the headquarters server 3, but it is arbitrary whether or not the district server 2 is used in this way.
The headquarters server 3 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.

As shown in FIG. 2, the headquarters server 3 has an order information processing unit 31, a transmission unit 32, a delivery instruction unit 33, and a member database (DB) 34.
The ordering information processing unit 31 receives the product information and the recipient information transmitted from the ordering side store terminal 1 and performs processing such as generating ordering information from the information.
The transmission unit 32 identifies the receiving store side store from the recipient information included in the ordering information, and performs a process of transmitting the ordering information to the receiving store side terminal.
The delivery instruction unit 33 performs a process of giving a delivery instruction to the distribution center terminal 5, which will be described later, to add the product information specified by the orderer terminal 1 to the delivery information to the receiving store on the next day.
The member database 34 is a database of personal information of members. Personal information includes various information such as ID, password, and address.

The receiving side store terminal 4 may be a computer terminal installed in the receiving side store and may be a computer capable of communicating such as a so-called personal computer, a mobile terminal, or a POS terminal that can connect to the Internet.
The receiving side store terminal 1 includes a CPU and a storage device such as a memory and a hard disk drive, whereby the functions shown in FIG. 2 can be realized.

As shown in FIG. 2, it has a reception output unit 41, a collation processing unit 42, a receipt confirmation processing unit 43, a sales processing unit 44, and an authentication processing unit 45.
The reception output unit 41 performs a process of receiving and outputting order information.
The collation processing unit 42 reads the product information of the collected products based on the output order information, and performs a process of collating with the order information.
The receipt confirmation processing unit 43 performs a process of inputting that the recipient has received the collated product.
Since the product can be collated by the collation processing unit 42, the sales processing unit 44 performs the accounting processing for performing the sales settlement processing based on the settlement information input by the orderer.
The authentication processing unit 45 accepts the input of the recipient's identity verification information and performs a process of authenticating based on the recipient information included in the ordering information.

Next, the processing flow of the first embodiment will be described with reference to FIG.
In this example, the case where the orderer is in Fukuoka and uses the orderer terminal 1 to send money to the recipient in Tokyo via the receiving store (Tokyo store A) in Tokyo will be described as an example. To do.
In FIG. 3, the ordering party accesses the ordering site with the ordering party terminal 1 and logs in to the site (S101). The login information is authenticated based on the member information registered in advance in the member database (DB) 34 of the headquarters server 3.
As shown in FIG. 4, the login screen is authenticated by a user name, password, or the like.
The login may be a combination of a membership number, a registered telephone number, and the like.

The ordering party uses the ordering party terminal 1 to select a delivery destination from the delivery destination selection button displayed on the screen (S102), and selects and inputs the recipient information (S103).
As shown in FIG. 5, the recipient information may be registered in advance in the member DB 34 such as the headquarters server 1 by the ordering party so that the recipient information can be read out and selected from the screen. .. Further, the information of the recipient who has not been registered may be newly registered from the screen of the ordering party terminal 1.
The member information and the delivery address information may be registered by the operator by listening to the recipient's information by telephone or the like.

Next, the ordering party uses the ordering party terminal 1 to specify the delivery date (S104). For example, as shown in FIG. 6, the delivery date is specified by displaying buttons other than the current day and the current day, and when the current day button is pressed, the delivery date is processed as the same day delivery order. When a date other than the current day is specified, a date input screen, a calendar, or the like is displayed as shown in FIG. 6, and the designation of the delivery date is accepted.
If a day other than the current day is specified in this process, the process proceeds to the process of the second embodiment described later.

When the delivery date is specified, the identification processing unit 13 of the orderer terminal 1 accesses the district server 21 (S105), and the inventory information of the Tokyo store A, which is the store on the recipient side, from the district server 22 on the recipient side. Is acquired and displayed by the display unit 12 (S106).
The inventory information of each store is periodically or immediately aggregated from each store terminal 2 to the district server 2 or the headquarters server 3 and stored in the inventory database (DB).
The inventory information may be read from the receiving side store terminal 4.

The ordering party inputs the ordering information by selecting the product to be ordered from the product information (inventory information) displayed on the display unit 12 of the ordering party terminal 1 (S107).
As shown in FIG. 7, the ordering information is input by inputting a desired product from the inventory information of the Tokyo store A, which is the receiving store, displayed on the display unit 12 of the ordering party terminal 1, such as a touch panel. Use it to enter.

When the input of the order information is completed, the transmission / reception processing unit 13 transmits the order information to the district server 21 (S108).
As a result, it is transmitted to the receiving side district server 22 (S109) via the headquarters server 3, and the customer copy (order confirmation) and the store copy slip are printed on the district server and the orderer terminal 2.

On the other hand, at the receiving side store, the receiving output unit 21 receives the ordering information, prepares the products in the store based on the received ordering information, and confirms and secures the prepared inventory (S111).
As shown in FIG. 9, this process is performed by the receiving store terminal 4 reading the barcodes and the like of the prepared products by the receiving store terminal 4, and the collation processing unit 42 collating with the order information. Then, the products that have been collated are reserved until they are handed over by keeping them separately from the displayed products. In the case of delivery, keep it until the delivery time.
In addition, at the time of this inventory check, the products that were out of stock will be processed as out of stock by inputting to that effect, and will be excluded from the target of settlement.

In the case of delivery, when the delivery time is reached, the delivery statement is printed, collated with the delivered product data, and input is performed. Products that match the ordered products are recorded as sales. Further, the ordering information may be notified to the ordering store as well.

Settlement is registered by the sales processing unit 44 of the receiving side store terminal 4 (S112).
When the payment is registered, the information is notified to the headquarters server 3. As a result, in the ordering side district server 21, the sales are recorded in the ordering side store, the order confirmation is printed and handed to the ordering party.
In addition, at the receiving store, fees such as delivery fees and detention fees for the receiving store are recorded.
In this example, sales are recorded in the ordering store and a predetermined fee is recorded in the receiving store. However, sales are recorded in the receiving store and a predetermined fee is charged to the ordering store. It may be recorded.

At the receiving store, a receiving slip and a statement are issued, delivered to the recipient, or the recipient receives the product at the receiving store, has the receiving slip signed, and the authentication processing unit 43 indicates that the receipt is completed. Is processed and notified to the headquarters server 3 (S113).
This may be done by getting a signature from the tablet terminal (recipient store terminal 4) at the time of delivery.
The entered information is transmitted to the headquarters server 3 to record sales, which completes the order processing.
At this point, the settlement process may be completed. Further, the timing of completion of the payment process may be the inspection before delivery or the checkout check before delivery.

As described above, according to the first embodiment, since the order can be placed after acquiring the inventory information of the receiving store on the day, the inventory of the receiving store is not required to deliver the products one by one from the distribution center. Can be sent using. In particular, daily deliveries such as bento boxes have a very short expiration date, so it was not possible to deliver them to distant places by courier, etc. Goods can be sent to the recipient.
In addition, the receiving store can also expect an increase in product sales and an increase in commission income.

Next, as a second embodiment, a case where the next day delivery is performed in the above-mentioned processing of S104 will be described.
In FIG. 11, in the present embodiment, the distribution center terminal 5 on the recipient side is further added. In this example, the distribution center terminal 5 is arranged in the Kanto area distribution warehouse in the recipient's area. The distribution center terminal 5 is a computer that processes delivery information to each store existing in the area.

The processing flow of this embodiment will be described with reference to FIG. The same processing as in the above-mentioned example is designated by the same reference numerals and description thereof will be omitted.
In FIG. 12, the order information is transmitted to the distribution center terminal 5 via the Kanto area server to which the order information was transmitted in S109 (S201).
As a result, in the distribution center terminal 5, in addition to the delivery product information based on the order from the already determined store, the product of the order information ordered by the orderer is added and shipped from the distribution center (S202).

At the receiving store 4, the product information of the ordered product is sent as the delivery information together with the product information of the normal delivery product. At the store, the products delivered to the store (normal delivery products, ordered products) are inspected based on this delivery information (S203). In this case, the inspection efficiency is good if the items are sorted and delivered in an easy-to-understand manner separately from the normally ordered items.
The inspection identifies the goods ordered by the ordering party and keeps the goods until they are delivered to the recipient.
By inspection, the product is registered at the receiving store terminal 4 as a product to be delivered to the recipient (S204).
As a result, sales of the ordering store may be recorded, and a predetermined fee may be recorded at the receiving store.
Then, in the subsequent processing, the delivery processing of the ordered product is performed to the recipient in the same manner as the processing of S112 described above.

As described above, according to the second embodiment described above, since the ordered product information is added to the next day's delivery information, the product actually viewed by the ordering party on the ordering side can be remotely displayed without causing a shortage. Can be given to recipients who live in.
Then, if the orderer pays the purchase price of the product, the recipient can receive the product without making any settlement.

Next, a third embodiment will be described. In the third embodiment, the processing of the one-piece unit product and the lot-unit unit product is divided according to the delivery date.
The processing flow in this case is shown in FIGS. 13 to 15. The same processing and the like as in the above-described embodiment are designated by the same reference numerals and the description thereof will be omitted.

In FIG. 13, when the delivery date (product delivery date) is specified in the process of S104 described above, the order information processing unit 31 determines that the delivery date is (1) the current day, (2) the next day, and (3) the day after the next day or later. Determine which of the three cases applies.

(1) When the same day is selected In the case of delivery on the same day, as shown in FIG. 13, the ordering information processing unit 31 receives one-piece products and lot-by-lot products from the distribution center to the receiving store on the day. Acquire the arrival schedule information of (S301).
When the information has arrived at the headquarters server 3, this information is used, and when the information is available at the receiving side store terminal 4 or the distribution center terminal 5, it is acquired from those terminals.
At the same time, the ordering information processing unit 31 acquires inventory information of the store from the receiving side store terminal 4 for the one-piece unit product and the lot-unit unit product (S302).
Then, the ordering information processing unit 31 displays the acquired product information of the unit unit product and the unit unit product of the lot, and the inventory information of the unit unit product of the store and the unit unit product of the lot on the user terminal. It is possible to place an order based on this displayed information (S303).
An example of the screen in this case is shown in FIG. As shown in FIG. 16, the product information acquired for each item is displayed, and the number of stocks is displayed when there is inventory, and the number of stocks is displayed when there is no stock.
If there is a product whose expiration date or expiration date has expired at the time of delivery, it is displayed that the store terminal automatically cancels the product as a shortage.
The ordering information ordered from the displayed product information is notified to the receiving side store terminal 4 via the headquarters server 3 and the district server 22, and the receiving side store can reserve, deliver, etc. the product corresponding to the remittance. Will be.
After that, the same processing as in S109 described above is performed.

(2) When the next day is selected As shown in FIG. 14, the ordering information processing unit 31 acquires the one-piece unit product and the lot unit product scheduled to arrive the next day from the distribution center to the receiving store (S311). ..
At the same time, the ordering information processing unit 31 acquires inventory information of the current one-piece unit product and lot management product of the receiving side store (S312).
As in the case described above, if a product whose expiration date or expiration date has expired at the time of delivery appears, it is displayed that the product is automatically canceled as a shortage.
Then, the order information processing unit 31 displays the arrival schedule information and the inventory information acquired in the processes of S311 and S312 on the user terminal together, and accepts the order (S313).
As a result, the ordering party notifies the receiving side store terminal 4 of the ordering information ordered from the displayed product information via the headquarters server 3 and the district server 22, and the ordering party of the product corresponding to the remittance at the receiving side store. You will be able to reserve and deliver.
After that, the same processing as in S109 described above is performed.

(3) When the day after the next day is selected In the case of delivery after the day after the next day, as shown in FIG. 15, the ordering information processing unit 31 acquires all the information of the one-piece product that can be delivered to the receiving store. (S321). This information may be stored in the headquarters server 3 or the regional server 22 as product information that can be ordered in advance.
At the same time, the ordering information processing unit 31 delivers the inventory information of the receiving side store, the lot unit product information delivered from the distribution center on the same day to the receiving side store, and the next day distribution center to the receiving side store for the lot unit product. Acquire lot-based product information (S322).
Then, the order information processing unit 31 displays the acquired one-piece unit product information, the inventory information of the lot unit product acquired in S322, and the delivery product information together on the user terminal, and accepts the order (S323).
The ordering information ordered from the displayed product information is notified to the receiving side store terminal 4 via the headquarters server 3 and the district server 22, and the receiving side store can reserve, deliver, etc. the product corresponding to the remittance. Will be.
After that, the same processing as in S109 described above is performed.

As described above, according to the third embodiment described above, one-piece products can be ordered in one-piece units. Therefore, if a new order is placed for a product that meets the order deadline, the inventory information on the receiving store side is bothered. No need to get. For products that do not meet the order deadline, orders may be accepted from the stock of the receiving store or the products scheduled to arrive.
On the other hand, lot-based products arrive at the store in predetermined lot units, so even if you do not dare to deliver to the receiving store from the distribution center for each order, you can read the store's inventory and place an order according to that inventory. If it is received, it can be handed over to the recipient without any problem. Not only that, if you try to deliver these products one by one from the distribution center, you have to prepare all the products on the distribution center side, and not only will the inventory for that purpose become enormous. Delivery in units of one will increase the time and effort and the delivery cost will be enormous.
Therefore, for these lot-based products, by reading the inventory information and arrival schedule information on the receiving store side and receiving an order from the ordering party, the product can be reliably delivered to the recipient and the distribution cost is low. It can be suppressed.

Fourth Embodiment In the above-described third embodiment, the processing for the next day may be divided based on the product delivery deadline instead of dividing the processing for the next day in units of calendar days.
Here, the product delivery deadline is the deadline for inputting the next day's product delivery request from the store to the headquarters or the distribution center. The product delivery deadline is set to, for example, 10 am the day before if the product is delivered to the store the next day.
In this case, since it is still possible to order the products to be purchased from the store to the distribution center before the order deadline on the next day, the order processing unit 22 is in the same manner as the order after the next day, S321 or less. Perform the same processing as (processing two days after the next day).
On the other hand, if it is after the order deadline on the next day, the same processing (processing on the next day) as described in S311 or lower may be performed.
As a result, for example, if the deadline for ordering products to be delivered to the store the next day is set to 10:00 am on the previous day, and if the products are delivered on June 2, then 10:00 am on June 1st. If the time management product is specified in the previous order, the headquarters server 3 instructs the distribution center terminal 5 to include the ordered product in the product delivered on June 2 of the next day. It can be delivered reliably. In addition, if the order is placed after 10:00 am on June 1, and the product is delivered on June 2, the product will be delivered to the receiving store on June 2, the following day, by accessing the headquarters server 3. By acquiring the information, matching it with the store inventory, and allowing the orderer to select from it, the product can be delivered reliably the next day.

In addition, the arrival of goods at the store is not limited to once a day. For example, if the delivery of goods is divided into several times a day, such as morning, noon, and evening, the delivery is divided into hours. The delivery service with the latest arrival time of the pick-up time may be specified. In addition, as for the products in stock at the store, it is sufficient to limit the receipt time to only the products within the expiration date and receive the order.
The processing in this case will be described with reference to FIGS. 17 to 19. The description of the same processing as that of the above-described embodiment will be omitted.

(1) When the same day is selected In the case of delivery on the same day, as shown in FIG. 17, the order information processing unit 31 tells the receiving store on the day when the delivery time is selected (S401). Acquires the arrival schedule information of the time-managed products that arrive from the distribution center at the time corresponding to the delivery time (S402). For example, if 12:00 pm is specified as the delivery time and the latest arrival time is 9:00 am, the arrival information will be acquired.
Then, the order information processing unit 31 acquires inventory information of the store of the product other than the time management via the receiving side store terminal 4 (S403).
After that, the same processing as the above-mentioned processing of S303 or less is performed.

(2) When the next day is selected In the case of delivery the next day, as shown in FIG. 18, when the delivery time is selected (S411), the order information processing unit 31 moves from the distribution center 5 to the receiving store. Acquire the arrival schedule information of the time-managed products and the products other than the time-managed products that arrive according to the receipt time of the next day (S412). For example, if 2:00 pm of the next day is specified as the delivery time, the arrival information of the next day, which is the latest delivery time, will be acquired.
Here, if the order for the latest delivery of the next day's receipt time is still in time, the ordered product can be used as the ordered product in addition to the normal store order.
Then, the order information processing unit 31 acquires the inventory information of the store and the product information scheduled to arrive on the same day from the receiving side store terminal for the products other than the time management, and performs the same processing as the above-mentioned processing of S303 or less.

(3) When the day after the next day is selected In the case of delivery after the day after the next day (S421), as shown in FIG. 19, the order information processing unit 31 acquires all the information of the products that can be delivered to the receiving store. (S422). This information may be stored in the headquarters server 3 or the regional server 22 as product information that can be ordered in advance.
At the same time, for products other than time management, the ordering information processing unit 31 other than inventory information of the receiving side store, product information scheduled to arrive on the same day, and time management of delivery from the distribution center to the receiving side store on the next day's receipt date and time. Acquire product information (S423).
The order information processing unit 31 displays the acquired product information, the inventory information of the non-time-managed product acquired in S423, and the delivered product information on the user terminal and accepts the order (S423). Perform the following processing.

As described above, according to the above-described embodiment, a product having a plurality of expiration dates in one day can be delivered to the product that arrives immediately before the delivery time, and the product within the expiration date can be reliably delivered. You can do it, and you can deliver fresh products.

Although the ordering party terminal of each of the above-described embodiments has been described as a terminal owned by the ordering party, it may be a dedicated terminal installed in the store on the ordering side.

Hereinafter, configurations and the like that can be added to each of the above-described embodiments will be described.
Regarding membership registration, membership registration may be done in advance by telephone, mail, or via the Internet via a personal computer, at the cash register terminal at the store, on the tablet installed in the store, or on the Internet. ..

Further, the destination information once registered may be saved in a member database such as the headquarters server 3 and read out from the next time so that the destination can be easily selected.

Further, when reading the product information that can be ordered, all the product information in the pamphlet or the like may be read regardless of whether the product is in stock or not, or only the product in stock may be read. Further, in order to reduce the amount of data, only the basic specific inventory may be read, or only the products in stock of the basic specific products may be read.
In addition, district-limited products and recommended products that are not in the ordering store may be easily searched by displaying another icon on the screen of the tablet terminal or the like in the store and using the other icon.

In addition, by applying for e-mail newsletter registration at the same time as membership registration, information can be sent to members on a regular basis.

In addition, when registering as a member, the purpose of use (remittance, parent's meal, etc.) may be registered together, and information such as products that match the purpose of the user may be proposed by e-mail or the like. ..

You may accept applications for regular reservations, such as delivering one week's worth of food in bulk every week or delivering rice every month.

It is also possible to further provide a purchase history database that stores the purchase history information of the user, and based on this database, aggregate and analyze the POS information to discover new needs and develop products. For example, it is possible to develop and propose popular product items for boarding house students, and manage and operate them by scene.

The recipient also registers the e-mail newsletter, registers the information of what the recipient wants in the member database of the headquarters server 3, distributes and provides this desired information to the orderer, and the orderer is unilateral. Not only the idea, but also the goods that the recipient wants can be sent, the unnecessary things will not be sent, and the recipient will be pleased. In addition, the recipient may send a message such as "request for remittance" to the orderer.

The headquarters server 3 may deliver an e-mail to the orderer on a regular basis, such as weekly or monthly, based on the member database, stating that "it is about time for remittance."
Further, since the ordering party has a strong connection with the ordering side store, the ordering side store terminal may store the customer information of the ordering party and deliver it to the user by e-mail or the like. In addition, along with this, it is sufficient to firmly give the ordering store a performance fee such as an incentive or an agency fee according to the sales to the store issuing side.

A product database is set up on the headquarters server 3, and there are "Regular remittance gift 3000 yen course A (university student boys)", "Regular parent filial gift single 3000 yen course B (70-75 years old)", "Seasonal gifts", etc. It is also possible to register the information of the regular delivery course in which the remittance side does not have to select the product every time, and refer to this product database on the terminal of the ordering party to accept the application for the regular flight. In this case, the content of the selected regular flight may be notified to the recipient side store terminal and the distribution center terminal so that the order can be placed regularly.

It should be noted that mixed products such as chilled products, normal temperature products, and 20-degree temperature-controlled products such as bento boxes could not be delivered by home delivery, but as in this embodiment, bento boxes and chilled products are delivered from stores. , Can be delivered even with mixed loading of room temperature products.

When the recipient signs the receipt with a tablet or the like, the headquarters server 3 may automatically send a thank-you email to the ordering party to report the receipt in real time.

You may also propose to the recipient to send a return gift depending on the event. In this case, refer to the member database on the headquarters server 3, and depending on the attributes or purpose of the orderer and the recipient, the recipient tells the orderer Mother's Day, the recipient's birthday, and Saturday. Depending on the event such as Mother's Day, the recipient will deliver a proposal email to send gifts to the orderer. As a result, when the recipient places an order, the positions of the orderer side store and the recipient side store are reversed, and the order information is sent to the orderer side store terminal, and the orderer side store sends the orderer to the orderer. On the other hand, the goods requested by the recipient are delivered.

The ordering side store terminal or the receiving side store terminal may be provided with a function of taking a photo / video, and the video / photo of the ordering party or the recipient may be sent to the other party by e-mail or the like.

In addition, since there are multiple houses on the address display or many houses with the same surname based on the mere address information, the recipient's store may not know where the delivery destination is actually. In preparation for such a case, when the delivery address is registered on the orderer's store terminal, the text data such as the image information of the place and its explanation are linked in association with the map data of the point on the map. It may be attached and sent to the recipient's store terminal together with the order information of the product. As a result, no matter who delivers the product at the recipient's store, the product can be delivered without hesitation and without time loss.

Various changes can be made within the scope of the present invention.
For example, the above-mentioned third embodiment (single unit product, lot management product) and the fourth embodiment (time management) may be combined.

1 Ordering terminal 2 District server 3 Headquarters server 4 Receiving terminal 11 Input unit 12 Display unit 13 Specific processing unit 14 Transmission / reception processing unit 21 Ordering information generation unit 22 Transmission unit 23 Member DB
41 Reception output unit 42 Verification processing unit 43 Receipt confirmation processing unit 44 Sales processing unit 45 Authentication processing unit

Claims (3)

Specify the product you want to order from the time-managed products whose expiration date is managed by time and the non-time-managed products whose expiration date is not managed by time. Specify the product information and store. Based on the designated terminal for inputting store information, the product information processing system for processing the designated information of the product designated by the designated terminal, and the designated information received from the product information processing system, according to the designation at the store. It is a store system that registers the product information of the prepared products and a product information processing system that is configured to be communicable.
The above product information processing system
Designation that includes the product information scheduled to arrive at the store and the product information of the products handled at the store to the designated terminal, and includes the product information specified by the designated terminal from the transmitted information. Processing means to generate information and
A transmission means for transmitting the specified information to the store system, and
A product information processing system characterized by having. Specify the product you want to order from the time-managed products whose expiration date is managed by time and the non-time-managed products whose expiration date is not managed by time. Specify the product information and store. Based on the designated terminal for inputting store information, the product information processing system for processing the designated information of the product designated by the designated terminal, and the designated information received from the product information processing system, according to the designation at the store. It is a method performed by a store system that registers the product information of the prepared products and a computer that is configured to be communicable.
The above computer
Designation that includes the product information scheduled to arrive at the store and the product information of the products handled at the store to the designated terminal, and includes the product information specified by the designated terminal from the transmitted information. The process of generating information and
The process of sending the specified information to the store system and
A product information processing method characterized by performing. Specify the product you want to order from the time-managed products whose expiration date is managed by time and the non-time-managed products whose expiration date is not managed by time. Specify the product information and store. Based on the designated terminal for inputting store information, the product information processing system for processing the designated information of the product designated by the designated terminal, and the designated information received from the product information processing system, according to the designation at the store. For the store system that registers the product information of the prepared products and the computer that is configured to be able to communicate
Designation that includes the product information scheduled to arrive at the store and the product information of the products handled at the store to the designated terminal, and includes the product information specified by the designated terminal from the transmitted information. The process of generating information and
The process of sending the specified information to the store system and
A computer program that runs a computer program.

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