KR100393916B1 - Client oriented system and method for determining the delivery time on internet and telephone network - Google Patents

Abstract

The present invention relates to a system for determining the delivery of e-commerce centered on a purchaser and a mail order through a TV home shopping or a catalog.

The purchaser-centered delivery time determination system using the wired / wireless telephone network and the Internet of the present invention is purchased using a communication network composed of predetermined communication means including the Internet and a public wired / wireless telephone network, a computer terminal via the Internet, and a public wired / wireless telephone network. A client which registers information of a product to be purchased and information on a purchase location on a database through a host server of a service provider using an information input form of a computer terminal and predetermined communication means; Receives the inventory information and the delivery information to the host server and the predetermined communication means, and makes a database, and combines each information in the database in real time and can deliver it to the client through the Internet and other communication means, and sends the client's order information to the shipper. Enters inventory status and delivery status information of the goods held in the service provider and the database of the service provider from time to time, and delivers the purchased goods to the client according to the order information and delivery request time of the client received in real time from the service provider. It is configured to include a delivery person.

Buyer-centered delivery time determination system using the wired and wireless telephone network and the Internet of the present invention can solve the problem that the customer receiving the purchased goods should always be waiting for delivery, as well as accurate delivery by the service provider database Since the time and delivery location is transmitted in real time, there is an advantage that a shipping accident such as a delivery delay or non-delivery is prevented.

Description

Client-oriented system and method for determining the delivery time on internet and telephone network using wired and wireless telephone networks and the Internet

The present invention relates to a system and method for determining delivery of e-commerce and TV home shopping or a catalog through a purchase center, and more particularly, a shopping mall or a TV using a computer terminal or a conventional wired or wireless telephone that can use the Internet. Each client who wants to order a product such as home shopping decides in advance the goods to be delivered and the delivery request time, and registers them in the database through the service provider's host server or tele-marketer. And the client's order information and traffic information of each region, when the client is notified of the availability and the estimated time of delivery, each client selects whether to deliver or not, and the time determined by the courier closest to the client. Within the present invention relates to a wired or wireless using the telephone network and the Internet determine the delivery time of a buyer-driven system and method allowing By can be eliminated inconvenience buyer has to wait for the receipt of the ordered goods to be shipped Products for each client you want.

In recent years, the e-commerce method using the Internet replaces the existing trading method, compared to the commerce method using the mass media such as catalog printed matter or TV home shopping, which uses wired and wireless telephones as the main order means. The number of commerce firms and sales is also growing exponentially.

Such recent models of e-commerce include shopping malls that sell tangible goods or services by entering virtual shops online, and auctions or reverse auctions in which a large number of buyers participate in real time through a network to directly determine prices. For example, the co-purchasing method of attracting a large number of buyers or inviting buyers to lower the price of a desired product and a brokerage service method of directly connecting various producers and a large number of consumers in each region have become common. .

This type of electronic commerce allows buyers to go directly to the store to select products or to purchase goods through TV or mass media. It takes a cheaper way to select the desired product and get it delivered.

However, in the conventional e-commerce method and the general mail-sales method, the product sales operator who wants to sell the product unilaterally decides the delivery time to the buyer in consideration of the degree of stock of the product or the delivery time of the shipper, so that the buyer The disadvantage is that you can't deliver your order on time.

In addition, in the conventional delivery method, since the operator or the service provider does not have a direct product, after receiving the order information of the buyer and registering it in the database of the server, the delivery status of the product provider may be determined. There was a problem that a shipping accident that often cancels the delivery of the goods occurs.

Each client ordering a product, i.e. a buyer of a product using the Internet or a wired or wireless telephone network, must always be waiting for the delivery to be made due to an incorrect delivery system of the service provider or the shipper. It acts as a deterrent to the sales of telecom through catalogs and the activation of Internet e-commerce.

Accordingly, the purchaser-centered delivery time determination system and method thereof according to the present invention have been devised in order to solve the above-mentioned disadvantages and problems, and the electronic mail-based sales method using the catalog or TV home shopping and the like. In the commerce-type order delivery system, a purchaser decides a desired product and delivery time by using an internet network or a wired / wireless telephone network and registers it on a service provider's database, and the service provider combines the registered order information with the delivery information of the shipper. To let the buyer know if they can deliver it at the desired time, and if the buyer wants to ship it, we will send the shipper's location and shipping information to the shipper so that the buyer can complete the delivery at the desired time. Using wired and wireless telephone networks and the Internet To provide a chair center determines the delivery time of the system and method there is an object of the invention.

1 is a block diagram of a buyer-oriented delivery time determination system using the present invention wired and wireless telephone network and the Internet.

Figure 2 is a flow chart showing the operation of the buyer-oriented delivery time determination system using the present invention wired and wireless telephone network and the Internet.

((Explanation of symbols for main parts of drawing))

10a. Internet 10b. Wired and wireless telephone network

11. Computer Terminal 12. Cordless Phone

13. Wireline 20. Client

30. Service Provider 31. Host Server

32. Database 40. Shipper

41. Shipping Database

The above object of the present invention, the host server of the service provider using the information input form and predetermined communication means of the product information and purchase location information to be purchased using a computer terminal and the public wired and wireless telephone network over the Internet The client is registered on the database through the client, the product order information of the client and the product inventory information and delivery information of the shipper is received by the host server and a predetermined communication means, respectively, and the database is made by combining each information in the database in real time A service provider that transmits the client's order information to the client by the Internet and other means of communication and the shipper, and frequently inputs the stock status and the delivery status information of the products held in the service provider's database. It is achieved by consisting of mobile and fixed delivery to deliver the purchased goods to the client in accordance with the order information and delivery request time of the client received in real time from.

The purchaser-centered delivery time determination system using the wired / wireless telephone network and the Internet of the present invention and the method are purchased by each client through a computer terminal or a wired or wireless telephone by an electronic commerce method using the Internet and a communication sales method using TV home shopping or catalogue. By ordering the items you want to order and specifying the location and specific time you wish to receive them, the service provider can deliver the desired time to each client by combining the order information together with the stock and delivery information of the shipper's product stored in the database. And the current delivery time. If the client's delivery confirmation process is authenticated through the service provider's host server, the shipper at the location closest to the client who is moving or receiving the information will receive the order. It consists of a complete system delivered to the client within the stipulated time.

A detailed description of the effects of the present invention, including a technical configuration for the above object of the purchaser-centered delivery time determination system using the wired / wireless telephone network and the Internet, will be described in detail below with reference to the drawings showing preferred embodiments of the present invention. Will be clearly understood.

First, Figure 1 is a block diagram of a buyer-oriented delivery time determination system of the present invention, as shown in the buyer-based delivery time determination system using the wired and wireless telephone network and the Internet of the present invention, the Internet (10a) and wired and wireless telephone network (10b) Request a delivery service using a communication network 10 consisting of a predetermined communication means, including a computer terminal 11 and wired / wireless telephones 12 and 13 connected to the communication network 10 by means of communication connection means. A service provider 30 including a client 20, a host server 31 receiving order information, delivery information, etc. by the communication network 10, and a database 32 for extracting the combination information; The delivery server 40 is configured to periodically read and transmit product holding information and deliverable information from the delivery database 41 to the host server 31 of the service provider 30.

The client 20 is a computer terminal 11 or a wired / wireless telephone 12 or 13 connected to a communication network 10 such as the Internet 10a and the wired / wireless telephone network 10b as a normal service requester by a predetermined communication connection means. By using), the desired delivery time and delivery location according to the purchase of the product are input to the homepage of the service provider 30 and registered in the database 32.

At this time, the delivery request time input of the client 20 may be input in every time unit such as 1 hour, △ month ▲ day 0 o'clock, or 1 hour 10 minutes 4 seconds.

In addition, the client 20 ordered request means for the purchase of goods to the e-commerce company or a service provider 30, which is a mail order company using a TV home shopping or catalog online of the goods through the computer terminal 11 connected to the Internet (10a) It can consist of all the communication means including the cordless telephone 12 and the landline telephone 13 using an order or public telephone network 10b.

The service provider 30, which collects the product order information of the client 20, may include a host server 31 for driving a homepage on which the input information of the client 20 and the deliverer 40 is displayed, and the host. A database 32 is included which combines the information input to the server 31 and reads the combined information and retransmits it to the host server 31.

The host server 31 receives the order information, such as the delivery request time and delivery location of the purchased goods from each client 20, the stock information of the goods and the location of the shipper from moving or fixed delivery 40 in each region You will receive shipping information such as

As described above, the host server 31 that has received the information of the client 20 and the shipper 40 transmits the respective order information and the delivery information to the database 32, and the database 32 that received the information is in real time. The delivery time of the product ordered by the client 20 is extracted in combination with the traffic information input to the user, and the extracted delivery time is displayed on the homepage of the service provider 30 or by using the wired / wireless telephone network 10b. 20) to be notified.

At this time, the service provider 30 reviews the deliverable time information read and combined in the database 32 and transmits a deliverable message if delivery is possible within the time specified by the client 20, and if the delivery of the client 20 is performed. If the requested time is not met, the delivery time will be sent to confirm the delivery.

Meanwhile, the deliverer 40 may be classified into a fixed deliverer having a fixed warehouse of goods and a movable deliverer, and the deliverer 40 is public with the computer terminal 11a using the Internet 10a. The wired / wireless telephones 12a and 13a through the telephone network 10b of the real-time transmission information and delivery location to the database 32 of the service provider 30 is registered in real time.

At this time, the delivery information and the delivery location of the shipper 40 is often entered into a separate delivery database 41, and the information is read and transmitted every time the service provider 30 requests, and the service provider 30 It stores and combines the order information of each client 20 transmitted from the) and delivers the specified purchase goods safely to the location specified by the service provider 30, that is, the delivery request location of the client 20.

Next, the present invention will be described in more detail with reference to FIG. 2, which is a flowchart illustrating an operation process of a buyer-oriented delivery time determination system using the wired / wireless telephone network and the Internet.

First, input order information (delivery request time and order location) of a product that the client 20 wants to purchase to the host server 31 of the service provider 30 through the Internet 10a and the public telephone network 10b. (Step 101a) The shipper 40 inputs delivery information (stock information of the held goods and a delivery location) of the deliverable goods. (Step 101b)

The order information and delivery information of the client 20 and the deliverer 40 are transmitted to the host server 31 of the service provider by a predetermined communication means, and the transmitted information is combined in the database 32 (step 102). )

The service provider 30 obtains the information of the current purchase order location of the client 20 based on the information combined in the database 32 held (step 103), and the current delivery location of the shipper 40 and the product inventory. Extract the information (step 104).

In addition, the order information of the client 20 and the delivery information of the shipper 40 are combined and read, and traffic information of each region is transmitted from a separate database of the service provider 30 (step 105). The information is recombined in the database 32 of the provider 30 to extract whether it can be delivered within the purchase request time of the client 20 (step 106).

As such, the service provider 30 notifies each client 20 whether or not it can be delivered within a predetermined time based on the information extracted from the database 32 of the service provider 30 (step 107a). If delivery is not possible within the request time of), the estimated delivery time is displayed and transmitted (step 107b).

At this time, the final delivery confirmation through the host server 31 of the service provider 30 is selected by the client 20, and the purchase goods that have not been confirmed by the client 20 are automatically canceled. Step 108)

When the client 20 satisfies the delivery request condition of the client 20 and the client 20 satisfies the delivery time of the service provider 30, the service provider 30 transmits a delivery confirmation signal to the database 32. The delivery information is transmitted to each deliverer 40 and the client 20 in real time.

In addition, the fixed or mobile deliverer 40 receiving the product order information from the service provider 30 detects the position of the client 20 and accurately delivers the purchased product of the client 20 within a predetermined delivery request time. 110 steps)

As described above, the purchaser-centered delivery time determination system and method using the wired / wireless telephone network and the Internet of the present invention, the client and the shipper is connected to the service provider's host server using the Internet or public telephone network to order their products After entering the information, the delivery request time and the delivery information, the service provider extracts the above information from the database and sends it to the shipper so that the shipper can deliver the ordered goods correctly within the time requested by the client. It is possible to solve the problem that the receiving customer should always wait for the delivery, and also prevent the delivery delay or non-delivery due to the accurate delivery time and delivery location by the service provider's database. It has the advantage.

Claims (2)

A communication network composed of predetermined communication means including a public Internet network and a wired / wireless telephone network; access to a host server of a service provider through the communication network; and viewing of information on a desired product to be purchased by database information linked to the host server; The computer terminal of the client where the purchase intention input and the purchase location information input data are registered and the data of the desired date and time are input, and the order information about the goods is received from the client, and the delivery of the product inventory information and the purchase confirmation product of the shipper is received. A host server of a service provider for receiving database of available information, and combining the database information in real time to transmit read product order information and deliverable information to each computer terminal of a client and a deliverer; Read and send the inventory data and deliverable information of the client's desired product by the database information, and receive the delivery request of the client's purchased product by the deliverable information sent to the host server. Buyer-centered delivery time determination system using a wired or wireless telephone network and the Internet, characterized in that the delivery of the ordered goods is carried out and comprises a delivery computer terminal for transmitting the delivery processing information to the client computer terminal and the host server. A delivery method for a client's ordered product, which is connected to a host server through a public Internet network and a wired / wireless telephone network, for requesting a purchase, requesting input of order information of a client computer terminal connected to the host server through the communication network (101a) Step 101b of inputting stock information and a delivery location of a product that can be delivered through a shipper's computer terminal, When the order information and the delivery information of the purchased goods inputted from the computer terminals of the client and the shipper are transmitted to the host server (102), they are registered in a database linked with the server and the client's current information is acquired by the purchase information combined through the database. The information on the purchase order location is identified (103) and the product information including the current delivery location information input from the shipper computer terminal and stock information of the owned product is extracted (104); At this time, the order information of the client and the delivery information of the deliverer are combined and read, and traffic information of the delivery area is extracted through a service provider's database (105), and the plurality of data are recombined through the database to request delivery of the client. Displaying 106 the deliverable information in time; When the host server determines that the host server can deliver the service based on the information extracted from the service provider database, the client can transmit a deliverable message within a predetermined time to the client (107a). Step 107b of displaying the estimated delivery time of the transmission and At this time, the delivery selection selection 108 according to the purchase order through the client computer terminal transmitted to the host server is a product that does not receive the delivery confirmation information finally by the client's selection, the purchase order is automatically canceled and the client's When receiving a delivery confirmation signal from each computer terminal by the delivery information inquiry step (109) the host server is the real-time transmission of the order information and delivery information in the database to each computer terminal of the delivery and the client, The shipper receiving the product order information from the host server detects the order position of the client and uses the wired / wireless telephone network and the Internet, characterized in that it comprises a step 110 to correctly deliver the purchased product of the client within a predetermined delivery request time. Buyer-centered delivery time determination.